Installation Manual
Contents
1. files and folders are scanned The full path and file name of each file scanned will be displayed briefly ESET Mobile Antivirus 4 Yy ESET Mobile Antivirus Whole device Figure 3 2 Whole device scan 3 2 Scanning a folder To scan a Single folder on your device tap Start gt ESET Mobile Antivirus From the lower left corner tap Scan gt Folder tap the folder you wish to scan and tap Select to begin scanning the selected folder If Memory Scan is enabled Menu gt Settings gt General gt Memory Scan it is performed as well NOTE To abort a scan in progress tap Menu gt Stop Scan from the bottom right ESET Mobile Antivirus Ty ESET Mobile Antivirus Gaer Whole device Folder Figure 3 3 Scanning a folder Application Data ConnMgr Documents and Settings MLISTC My Documents Program Files S storage Card wenu Temp Windows Cancel Select Figure 3 4 Select a folder to scan 3 3 Settings To modify parameters related to scanning tap Menu gt Settings gt General ESET Mobile Antiy By 4 Ty ESET M obile Antivirus About Activate Settings F Extensions Update On Access Spam Filter Figure 3 5 The Settings menu The General settings window allows you to specify what action to take if a virus is found Select the Show alert dialog option to display virus alert notifications The drop down menu allo2. gt Update and you should see updmobile eset com in the Internet server field 8 2 Unsuccessful Installation If an error message displays when you begin installation the most common cause Is installing the wrong version of ESET Mobile Antivirus for your device installing ESET Mobile Antivirus for Pocket PC ona Smartphone or vice versa When downloading the installation file from the ESET homepage please make Sure you are downloading the correct product version for your device 9 Technical support For administrative assistance or technical support related to ESET Mobile Antivirus or any other ESET security product our Customer Care specialists are available to help To find a solution to your technical support issue you can choose from the following options To find answers to the most frequently asked questions access the ESET Knowledgebase here http kb eset com The Knowledgebase contains an abundance of useful information on resolving the most common and current issues with easy to use drill down categories and an advanced keyword search To contact ESET Customer Care use the support request form available here http www eset com support contact php
3. the file containing the most recent virus signature database to your PC 3 Connect your device to your PC Windows XP and earlier require that ActiveSync be installed Windows 7 and Vista uses Windows Mobile Device Center 4 Copy the virus signature database update file EsetAV_WM upd to the ESET Mobile Antivirus installation directory Program Files ESET ESET Mobile Antivirus 5 Tap Menu gt Update ESET Mobile Antivirus will check the update file and if the update file is not damaged the latest virus signature database will be installed 6 2 Settings To configure the update settings tap Menu gt Settings gt Update The Internet update check box enables or disables automatic updates To set the time interval for the automatic update use the Auto update drop down menu You can also specify the Internet server from which updates are downloaded we recommend leaving the default setting of updmobile eset com In the Login and Password fields enter the username and password you received after purchasing ESET Mobile Antivirus Update settings Py 7 Yy d Internet update Updmobile eset com Internet server Login DEY OOO00000 Password Auto update Done Fl Cancel Figure 6 1 Update settings ESET Mobile Antivirus _ Downloading update file Figure 6 2 Downloading updates NOTE To prevent unnecessary bandwidth usage virus signature database updates are iss
4. to another folder such as the Spam folder tap Show in the upper left for Smartphones tap Menu gt Folders 3 Select the Spam folder 7 ot Fy d xX Text Messages Show Received amail Outlook E mail Text Messages o Inbox 3 Outbox Sent Items T ERI 2 Delete Figure 5 6 Spam folder 5 4 Deleting Spam Messages To delete spam messages from your mobile device follow the steps below 1 Tap Menu gt Settings gt Spam Filter 2 Tap Clear spam 3 Tap Yes to confirm the deletion of all spam messages Spam Filter _ Block SMS From contact list Block SMS From unknown senders Clear spam All messages in your Spam folder will be deleted Do vou want to continue Settings Blacklist Whitelist Done Ea Figure 5 7 Deleting Spam Messages Clear spam 6 Update By default ESET Mobile Antivirus is installed with an update task to ensure that the program is regularly updated You can also perform updates manually After installation we recommend you run the first update manually To do so tap Menu gt Update 6 1 Updating using your computer If your mobile device is not connected to the Internet you can also update the virus signature database using your computer by following the steps below 1 Disable Internet updates under Miscellaneous settings tap Menu gt Settings gt Update and deselect the Internet update option 2 Download
5. ESET Mobile Antivirus For Windows Mobile Installation Manual and User Guide ESET Mobile Antivirus For windows Mobile Copyright 2009 by ESET spol s r o ESET Mobile Antivirus For Windows Mobile was developed by ESET spol s r o For more information visit www eset com All rights reserved No part of this documentation may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording scanning or otherwise without permission in writing from the author ESET spol s r o reserves the right to change any of the described application software without prior notice Customer Care Worldwide www eset eu support Customer Care North America www eset com support REV 20091014 014 1 1 1 1 2 1 3 1 4 2 1 2 2 3 1 3 2 3 3 3 4 4 1 5 1 5 2 5 3 5 4 6 1 6 2 8 1 8 2 contents Installation of ESET Mobile Antivirus 4 Minimum system requirement ccccceeeeeeeeeeeeeeneeeees 4 NS Ca WALIOMN EE E E E E E E 4 1 21 Installation on your DeVICE ccccceeeceeeeseeeeeeees 4 L22 installation using your COmMpPUTET esisiini 4 Product achivatioi dcp icc ccetcdenscicedascccetcescccccensieeescceneeieccaae 6 kar VISE Maite and PASS WOTG acastediaccpaimmaotetona asiadiennentet adeiuned 6 13 4 IST AUT KEY xcscsdatin onan tsinenooia sasa 6 GUE Se AMIN cep seeceaecacamaes ces tecasecsces cardeeweaneascaecacemareeae
6. e 5 2 The Whitelist Options The Blacklist is a list of telephone numbers from which all SMS messages are blocked Entries listed here override all options in the general Spam filter setup Settings tab Warning Adding a number contact to the Blacklist will automatically move messages from that sender to the Spam folder To add a number or a contact to the Whitelist Blacklist select the tab for the list you want to modify and tap Options ESET Spam Filter List is empty Add contact Remove Move to white list Select all Settings Blacklist Figure 5 3 The Blacklist 5 3 Locating blocked Spam messages The Spam folder is used to store blocked messages that are routed to it and is automatically created when the first spam message is deleted To locate the Spam folder and review blocked messages follow the steps below 1 Open the program your device uses for text messaging For example from the Start menu tap f Office Mobile Calendar ES Contacts E Internet Explorer Messaging t Phone ESET Mobile Antivirus W File Explorer Fa Programs jy Settings Figure 5 4 Tap Messaging 2 Tap Messages to open the list of received items Messaging G Til f xX Select an Account A Text Messages Gmail E Setup E mail Tap to setup a new account Select Figure 5 5 Tap Messages NOTE Your device will likely point to the folder most recently visited To switch
7. ed messages In the Spam filter settings Menu gt Settings gt Spam Filter the following filter modes are available Block SMS from contact list Enable this option to allow SMS messages only from senders that are not in your address book The Whitelist and Blacklist entries override this option Block SMS from unknown senders Enable this option to accept messages only from contacts in your address book The Whitelist and Blacklist entries override this option Select both Block SMS from contact list and Block SMS from unknown senders to automatically block all incoming SMS messages The Whitelist and Blacklist entries override this option see section 5 2 Whitelist Blacklist To not block any messages deselect both Block SMS from contact list and Block SMS from unknown senders to disable the Spam filter All incoming messages will be accepted The Whitelist and Blacklist entries override this option see section 5 2 Whitelist Blacklist ot Fee Spam Filter _ Block 5M5 From contact list _ Block 5M5 From unknown senders Settinas Done Clear spam Figure 5 1 Spam filter 5 2 Whitelist Blacklist The Whitelist is a list of telephone numbers from which all SMS messages are accepted Entries listed here override all options in the general spam filter setup Settings tab ESET Spam Filter E Tye 4 List is empty Settings Blacklist Done e Figur
8. es and folders mxip_notify vol is locked mxip_swmgmt yol is locked mxip_sy stem yvol is locked mxip_lang vol is locked cemail vol is locked pim vol is locked Documents and Settings default yvol is Documents and Settings system hyY is Windows compimeh 0409 dat is locke Figure 7 3 Log details The statistics screen Menu gt View gt Statistics displays a summary of files scanned by the On Access scanner and a summary of SMS Messages received In addition the totals of files quarantined by the On Access scanner display here next to the sum of files in the Quarantine this figure includes the results of the On demand scan He Statistics On Access Scanned Files Infected Files Deleted Files Quarantined Files Spam Filter Received 5M5 Blocked SMS Quarantine Quarantined Files total Options Cancel Figure 7 4 Statistics 8 Troubleshooting This section provides solutions to common questions about ESET Mobile Antivirus 8 1 Connection to update server failed This error message is displayed after an unsuccessful update attempt if the program is not able to contact the update servers Try the following solutions 1 Check your Internet connection Open your Internet browser to http www eset com to verify that you are connected to the Internet 2 Check if the program is using the correct update server To check the server address tap Menu gt Settings
9. f you want to remove the program from your device Note If a program that you installed i not listed the program was not designed to be used on your mobile device Application Downloading Complete Please check your mobile device screen to see if additional steps are necessary to complete this installation Space required tor selected programs Space available on device Remove from both locations To remove the selected program from both your device and thie computer click Remove memoi te Figure 1 5 Installation on the computer is complete After the installation package has been copied to your mobile device click OK to exit the installer on your computer To finish installation follow the steps described in section 1 2 1 Installation on your device Installing ESET Mobile Antivirus C4B _ fj Figure 1 6 Installing the cab file on your device When installation is complete the installer displays a message indicating that the program was successfully installed Figure 1 3 Tap ok to exit installation Then activate ESET Mobile Antivirus by following the steps in section 1 3 Product activation n ESET er Ty ok ESET ESET Mobile Antivirus CAB was successfully installed on your device If you need more storage space you can remove installed programs Figure 1 7 Installation is complete 1 3 Product activation After installat
10. h to be scanned To exclude an extension from scanning deselect its check box To scan all files deselect the Extension sensitive check box Extension settings Extension sensitive exe dil msi dat a Ye d com cab ocx others Cancel Figure 3 7 Advanced scan parameter setup 10 4 Virus found Ifa virus is found ESET Mobile Antivirus will prompt you to take an action We recommend you select Delete infected file If you select Do nothing not recommended no action will be performed and the infected file will remain on your mobile device If you select Move to quarantine the file will be moved to quarantine and deleted IRUS FOUND Mar E VIRUS FOUND Threat Teststring Eicar Infected file ily Documents eicar cor Do nothing fnot recommended Delete infected File Mowe bo guarantine Delete infected file Cancel Figure 4 1 Action if a virus is found When a virus is detected ESET Mobile Antivirus displays the Show alert dialog check box Deselect this option to prevent alert windows from displaying in the future All future actions will be performed automatically NOTE If an infiltration is detected in an archive the Delete archive option is available in the alert window Select this option along with the Delete infected file option to delete all infected archive files IRUS FOUND ey a E VIRUS FOUND Threat Teststring Eicar Infected file iS
11. ile provider 1 4 Uninstalling To uninstall ESET Mobile Antivirus from your mobile device tap Start gt Settings tap the System tab and then tap the Remove Programs icon Encryption Error External Reporting GPS Managed Memory Power Programs esi 3 Regional Remove Screen Settings Programs Task Windows Manager Update Personal System Figure 1 9 The Remove Programs icon in the Settings menu In the Remove Programs list select ESET Mobile Antivirus and tap Remove Tap Yes when prompted to confirm uninstallation Settings j IE F i Remove Programs Programs in sborage memory ESET Mobile Antivirus Remore 2 fork Total storage memory available Figure 1 10 Select a program to be uninstalled Settings Remove Programs s Remove Program The selected program will be permanently removed You may reload it fom your desktop computer Are VOU sure YoU want to remove it Remove Total storage memory available 16802K Figure 1 11 Confirm uninstallation After the program has been removed tap ok to close the Remove Programs window 2 On access scanner The main ESET Mobile Antivirus window tap Start gt ESET Mobile Antivirus is the starting point for all instructions in this manual The On access scanner checks files that you interact with in real time Files that are run opened or saved are checked for viruses automatically Scanning takes place bef
12. ion ESET Mobile Antivirus must be activated If you are not prompted to activate your product tap Menu gt Activate from the main program window There are two activation methods depending on how you acquired your product 1 3 1 Username and password If you purchased your product from a distributor you received a username and password with your purchase Select the Login Password option enter a current contact address in the e mail field and then enter the information you received in the Username and Password fields Tap Activate to complete activation 1 3 2 Registration key If you acquired ESET Mobile Antivirus with a new device or as a boxed product you received a Registration key with your purchase Select the Registration key option enter a current contact address in the e mail field and then enter the information you received in the Key field Tap Activate to complete activation Your new authentication data Username and Password will automatically replace the Registration key and be sent to the email address you specified P gt a 12 09 Activate Please enter obtained license data and press activate Use Login Password Login Password e mail Registration ke Cancel Aetate Figure 1 8 Program activation Warning When activating and updating ESET Mobile Antivirus a small amount of data must be downloaded from the Internet These transfers are charged according to your mob
13. korage Card eicar com txt Show alert dialog Delete infected File r Done Fr Cancel Figure 4 2 Virus found 41 Quarantine The main task of quarantine Is to safely store infected files Files should be quarantined If they cannot be cleaned if it is not safe or advisable to delete them or if they are being falsely detected by ESET Mobile Antivirus Files stored in the quarantine folder can be viewed ina table that displays the date and time of quarantine and the path to the original location of the infected files You can restore quarantined files by tapping Menu gt View gt Quarantine gt Options gt Restore each file will be restored to its original location You can also choose to permanently remove the files by tapping Options gt Delete If you want your choice to apply to multiple files tap Options gt Select all before performing the desired action ot T di 4i27 109 6 23 PM 4 2 7 09 8 31 PM Quarantine My Documents eicar com Storage Cardieicar comi Restore Delete Select all Deselect all Cancel Figure 4 3 Quarantine 5 Spam filter The Spam filter blocks unsolicited SMS messages that are sent to your mobile device Unsolicited messages usually include advertisements from mobile phone service providers or messages from unknown or unspecified users 5 1 Settings Tap Menu gt View gt Statistics to see statistical information about the number of received and block
14. lay scan in action status option uses additional battery power We recommend deselecting this option default setting after testing real time protection Ei en Ty ME X File Explorer E ESET Mobile Antivirus Name 3 12 09 14 8K 3 23 09 165K 3 12 09 29 3K 3 12 09 857B 4 9 09 131K 5 emayr E Eset Mobile A amp Esetay_wWM 5 esetay_wmi E EsetOaMobile Notification 2 Scanning Figure 2 2 On access scanning 3 On demand scanner You can use the On demand scanner to check your mobile device for the presence of infiltrations By default specific predefined file types are scanned To run the On demand scanner tap Scan in the lower left corner of the main ESET Mobile Antivirus window ESET Mobile Antivirus 3 Yy ESET Mobile Antivirus Gaer Windows loxipupdate_office_lang_0409_ 100 prowzral Scan Ea Figure 3 1 An On demand scan in progress Menu 3 1 Running a Whole device scan AWhole device scan checks memory running processes their dependent dynamic link libraries DLLs and files that are part of internal and removable storage NOTE The memory scan is not performed by default To activate it tap Menu gt Settings gt General and select the Memory Scan check box From the main ESET Mobile Antivirus window tap Scan gt Whole device System memory is scanned first including processes found running in it and their dependent DLLs and then
15. ntivirus using your computer via Active Sync in Windows XP or Windows Mobile Device Center in Windows 7 and Vista download and run the installation package exe file on the computer to which your mobile device is connected and then follow the instructions in the installation wizard Warning For successful installation in Windows Vista and Windows it is necessary to be logged in as a user with admin privileges Verify that your system meets the minimum requirements for ESET Mobile Antivirus see section 1 1 Minimum system requirements and click Next ESET Mobile Antivirus Pocket PC installation ESET Mobile Antivirus will be installed on your Pocket PC now ESET Mobile Antivirus This program will install ESET Mobile Antivirus the superior mobile wirus protection on your handheld device Please make sure that your device meets the following requirements Processor 200 Mhz Operating system Windows Mobile 5 0 and later Free space 0 9 MB Memory 16 ME Before continuing please make sure that ActiveSync is installed and your device is connected and ready Thank you for using ESET Mobile Antivirus T re Figure 1 4 Launching the installer on your computer In the next window accept the End User License Agreement EULA and then click Finish to begin installation on your mobile device x A shh Select a program s check box if you want to install it on pour mobile device or clear the check box i
16. ore any action is performed on a file ensuring maximum protection The On access scanner launches automatically at system startup 2 1 Settings Tap Menu gt Settings gt On Access to enable or disable the following options Enable On Access scan If selected the On access scanner runs in the background Heuristics Select this option to apply heuristic scanning techniques Heuristics identifies new malware not yet detected by the virus signature database by analyzing code and recognizing typical virus behavior Run after restart If selected the On access scanner will automatically initiate after restart Display scan in action status Select this option to show scan status in the bottom right corner while scanning is in progress Show Shell Icon Displays the ESET Mobile Antivirus icon on the main mobile device window On Access setting By er Ty Enable On Access scan Heuristics Run after restart Display scan in action status Show shell icon Figure 2 1 On access scanner settings 2 2 Testing On access Scanning To verify that real time protection is working properly select the Display scan in action status check box in the On access settings window see section 2 1 Settings Then open a file or initiate an activity i e play a music file or take a picture A Scanning message should appear briefly in the bottom right corner Figure 2 2 NOTE The Disp
17. s 6 On access scanner 12 cccecnnncccseeesennneeeeens 7 BOS GUS aso ci etc E E E NE E ecto E 7 Testing On access SCANNING cccceeeeee sence seen eeneeeeneeeees 8 On demand SCanne l ccceseeeeneeeeneees 8 Running a Whole device scan cceeeeeee sense eeneeeeneeeees 8 SCANNING A TOIGGD sixes coccses cccectcecddciaciest socaice ccaeviccescendedece 9 BOEING an a 9 Scan objects Setup sec cacciee ce scdecenssdecciteds case carercenscciceec oe 10 Virus TOUN senasis 10 Duara EN esieia a 11 SPM ARET saagima T SGUCINGS E E E E E E T 11 Whitelist Blacklist icccc cecccecccecsentecncscteeeseeteesesecensete sedan 12 Locating blocked Spam messages sssseseeeeeceeeeeeees 12 Deleting Spam Messages 2 cceeeeeeeeeeeeeeeneeeeneeeenenees 13 Wiele i eee eerste assess A E cceaceeaus 13 Updating using your COMPUTE 20 cceeeeeeeeeeeeeeeeeeees 13 BORING S anae 13 Viewing Logs and statistics 14 TroOuDICSHOOTING ccc cee eeeeeeeeeeeeeeeeees 15 Connection to update server failed cceeceeeeeeeeees 15 Unsuccessful Installation cccceeeeeeeeeeeeeeeeeneeeeneeaes 15 Technical support 20ceeeeeeeeeeeeeeees 16 1 Installation of ESET Mobile Antivirus 1 1 Minimum system requirements To install ESET Mobile Antivirus your mobile device must meet the following minimum requirements Recommended Minimum 400 Mhz 200 Mhz ESET Mobile Antivir
18. ued as needed when a new threat occurs While virus signature database updates are free with your active license you may be charged by your mobile service provider for data transfers Please check with your mobile service provider You can also update the virus signature database using your computer see section 6 Update 7 Viewing Logs and statistics The Choose log section Menu gt View gt Logs stores all file scan results and scan status reports along with information about locked and infected files Logs are created when a scan is initiated or when an infiltration is detected All infected files are highlighted in red At the end of each log entry is the reason why the file is included in the log System logs contain the following information e Time Date and time of the event e Log name Log file name usually in the form EsetAV_log_number log e Scanned files e Actions performed or errors encountered during the scan ESET Mobile Antivirus 4 Yy ESET Mobile Antivirus About Activate Ger Settings Logs Tiew d Quarantine Update Statistics Exit Figure 7 1 Opening scan log EET ey ot T 4 re Choose log Eset ay log sii2i0e 10 55 AM Esetay 3 log 5 12 08 10 55 AM Esetay2 log Si12108 10 55 AM Tiew Ed Cancel Figure 7 2 Choose log rS View log Mar E ESET Mobile Antivirus file scan Started Tuesday August 17 2008 10 5 Scanned memory Scanned fil
19. us Processor Operating System Windows Mobile 5 6 0 6 1 Most PDA and Smartphone mobile devices fulfill these requirements 1 2 Installation Save all open documents and exit all running applications before installing You can install ESET Mobile Antivirus directly on your device or use your computer 1 2 1 Installation on your Device To install ESET Mobile Antivirus directly on your device download the cab installation file by WiFi Bluetooth file transfer or email attachment it is similar to an msi file on your PC After downloading the cab file tap Start gt File Explorer to locate the file and tap it to launch the installer er Tye ME X File Explorer Gi Storage Card 2 ESET Mobile A Mame 5 6 08 183K Figure 1 1 Installation package 7S Start en Ty E Installing ESET Mobile Antivirus CSB Sa Figure 1 2 Installation progress When you see the message that the program was installed successfully tap ok to complete installation ESET Mobile Antivirus CAB was successfully installed on your device If you need more storage space you can remove installed programs lt Figure 1 3 Successful installation After installation you can modify the program settings However the default configuration provides the maximum level of protection against malicious programs 1 2 2 Installation using your computer To install ESET Mobile A
20. ws you to select an action to be performed automatically for infected files You can select from the following options Delete infected file file will be removed Do nothing not recommended and Move to quarantine The Stored logs drop down menu allows you to define the maximum number of logs to be stored If the Memory scan option is selected default setting the device memory will automatically be scanned for active malicious programs prior to the actual file scan If the Heuristics option is selected ESET Mobile Antivirus uses heuristic scanning techniques Heuristics is an algorithm based detection method that analyzes the code and searches for typical virus behavior Its main advantage is the ability to identify malicious software not yet known by the current virus signature database Archive nesting allows you to specify the depth of nested archives to be scanned Select Archive deletion to automatically delete archive files containing infected objects General settings Py gr Y E Delete infected File Stored logs 10 Memory scan Heuristics Archive nesting Archive deletion Done Cancel Figure 3 6 General settings 3 4 Scan objects setup To specify the file types to be scanned on your mobile device tap Menu gt Settings gt Extensions The Extension settings window will display Figure 3 7 showing the most common file types exposed to infiltration Select the file types you wis
Download Pdf Manuals
Related Search