ONT G-25E Hardware Installation Manual
Contents
1. 4 Troubleshooting ll Le 4 1 ONT Status LEDs 4 2 Troubleshooting Procedures 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd p p w m ONT G 25E Hardware Installation Manual About This Document Purpose This guide describes how to install the CIG optical network termination unit ONT at the customer premises Intended Audience This document is intended for technicians responsible for Unpacking and mounting the ONT and power supply Connecting the ONT to the PON network Connecting services to the ONT Chapter Overview This manual is organized as follows Chapter 1 Product Description Provides an introduction to the ONT including physical electrical environmental and optical specifications Compliance information is also provided Chapter 2 Safety Provides electrical electrostatic and laser safety information fiber optic cable handling techniques are also discussed Chapter 3 Installing the ONT Describes installation procedures including site preparation unpacking and mounting the ONT connecting power and fiber optic and cables connecting service cables activating the ONT and verifying the installation Chapter 4 Troubleshooting Explains ONT LED behavior and provides basic troubleshooting guidelines 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd VI ONT G 25E Hardware Installation Manual 1 Product Description 1 1 Introduct2. e If the OPTICAL LED does not light green contact the NOC Network Operation Center to activate the line You may be required to provide or confirm the following information about the ONT vendor model number serial number Once the ONT has been activated in the network and the OPTICAL LED lights green you can proceed to Section 3 6 2 Verifying Services 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 9 ONT G 25E Hardware Installation Manual 3 6 2 Verifying Services Follow local practices to connect to each active service port in the ONT to confirm service activation 1 Connect to each active phone jack to verify telephone numbers and services Verify that the POTS LED lights green when a line is off hook 2 If Ethernet service is included in this installation confirm that data is being received and transmitted normally The LAN LED flashes during data transmission 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 10 ONT G 25E Hardware Installation Manual 4 Troubleshooting 4 1 ONT Status LEDs The ONT status LEDs located on the enclosure Figure 8 assist with installation and maintenance procedures These LEDs are described in detail in Table 8 Figure 8 ONT Status LEDs location 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 11 ONT G 25E Hardware Installation Manual ONT operating from AC power System Booting POWER ONT operating fro
3. Ethernet RJ 45 connector wiring pattern 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 8 ONT G 25E Hardware Installation Manual 3 6 Verify the Installation Check LED states to verify ONT status Section 3 6 1 Services are not available until the ONT is ranged and provisioned in the PON network If services must be verified at the time of installation refer to Section 3 6 2 for additional instructions 3 6 1 Verifying ONT Status Once the ONT installation is complete follow the procedure below for verifying ONT status Figures below show the typical status LED display after the ONT boot sequence is complete Figure 7 ONT has already been provisioned e Verify that the POWER LED lights green indicating that local power level is good e Verify that the OPTICAL LED lights green indicating that the ONT is operating normally Ifthe ONT has already been provisioned in the network the OPTICAL LED lights green after the ONT boot sequence and PON ranging process is complete approximately 1 minute after power up During that ranging process the OPTICAL LED flashes continually The ONT is placed into service remotely through the OLT Services to the ONT are likewise provisioned and turned up remotely through the PON network e If the OPTICAL LED lights green indicating that the ONT is communicating with the PON network no further activation is necessary and you can proceed to Section 3 6 2 Verifying Services
4. 1 CFR 1040 10 and 1040 11 Class J IEC 60825 Class 313 12201 02 Rev B August 2007 Table 4 Compliance Cambridge Industries Group Co Ltd 2 ONT G 25E Hardware Installation Manual Minimum Nominal Maximum Notes Transmitter Wavelength 1260 nm 1310 nm 1360 nm Transmit power 0 5 dBm 5 dBm Digital receiver Wavelength 1480 nm 1490 nm 1500 nm et Minimum received power Sensitivity 27 dBm for BER lt 10 10 Ovariead 8 dBm Maximum received power for BER lt 10 10 313 12201 02 Rev B August 2007 Table 5 Optical specification Cambridge Industries Group Co Ltd ONT G 25E Hardware Installation Manual 2 Safety CAUTION Product installation should be performed only by trained service personnel Read and follow all warning notices and instructions marked on the product or included in its packaging and observe all safety instructions listed in this guide while handling any ONT aes CER AA CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN A Power Source 12V 1 5 A CLASS 1 LASER PRODUCT Caution Invisible laser radiation when laser housing is open Avoid exposure to beam Cambridge Industries Group Limited Made in China Figure 1 ONT G 25E product label 2 1 Electrical Safety Always use caution when handling live electrical connections Do not install electrical equipment in wet or damp conditions Ensure that the power source f
5. C Part 4 testing and measurement techniques section 5 surge immunity test EN 61000 4 6 1996 A1 2001 Electromagnetic Compatibility EMC Part 4 testing and measurement techniques section 6 immunity to conducted disturbance induced by radio frequency field EN 61000 4 11 2004 Electromagnetic Compatibility EMC Part 4 testing and measurement techniques section 11 voltage dips short interruption and voltage variations immunity test EN 61000 3 2 2000 A2 2005 Limits for harmonic current emissions equipment input current lt 16A per phase EN 61000 3 3 1995 A1 2001 A2 2005 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16A 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd IV ONT G 25E Hardware Installation Manual Table of Contents About This Document Purpose Intended Audience Chapter Overview 1 Product Description sas 1 1 Introduction 1 2 Services 1 3 Features 1 4 Specifications 2 Safety AR N m m N 2 1 Electrical Safety 2 2 Laser Safety 3 Installation 3 1 Site Preparation 3 1 1 Environmental Requirements 3 1 2 Power Requirements 3 2 Connecting to Network 3 3 Connecting Power 3 4 Connecting Telephone POTS Service 3 5 Connecting Ethernet Service 3 6 Verify the Installation 3 6 1 Verifying ONT Status 3 6 2 Verifying Services coon o o lA Aa A Ww R
6. CAMBRIDGE CIG INDUSTRIES GROUP CO LTD ONT G 25E Hardware Installation Manual August 2007 313 12201 02 Rev B www cambridgeig com ONT G 25E Hardware Installation Manual Notice The CIG name the CIG logo and all CIG product names are trademarks of Cambridge Industries Group Co Ltd CIG All other brand and product names are trademarks of their respective holders Specifications products and products names are subject to change without notice This document may not be reproduced in whole or in part without the express written permission of CIG This document contains confidential proprietary information belonging to CIG and may not be used or disclosed except in accordance with applicable agreements Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by CIG before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specification at its discretion Copyright 2006 2007 Cambridge Industries Group Co Ltd All rights reserved Document History Part Number Summary of Changes 01 Rev A Initial release 02 Rev B Bug fixing 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd I ONT G 25E Hardware Installation Manual Product Information To learn more about this product or CIG contact your local sales representative or
7. contact CIG Marketing at Address Hong Kong 25th Floor Jardine House 1 Connaught Place Hong Kong PRC Phone 852 2827 1778 Shanghai Building 4 3 F Block D 889 Yishan Road Shanghai 200233 China Phone 86 21 6121 3299 Fax 86 21 6121 3277 Email info cambridgeig com Web URL http www cambridgeig com Ordering To order CIG components and documents contact your local sales representative or contact CIG at the address telephone fax number or e mail address listed above 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd Il ONT G 25E Hardware Installation Manual Technical Support CIG offers technical support 24 hours a day 7 days a week To contact the CIG technical assistance center use one of the following methods NOTE For urgent support requests please contact CIG by telephone Delays caused by e mail may result in a longer response time Telephone 86 21 6121 3299 Email support cambridgeig com When you contact CIG please have the following information ready Product model name part number and serial number List of system hardware and software including version Diagnostic error messages if any Details about recent configuration changes if applicable 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd M ONT G 25E Hardware Installation Manual Compliance with CE Marking Certification Class B The equipment was tested and found to c
8. e power adapter is plugged into a live AC outlet Check the power cable for shorts or breaks Disconnect the power input connector at the ONT and use a voltmeter to verify that the proper voltage level is present on the 12 V pin power and power return from the power adapter Power cycle the ONT by unplugging it from the power adapter then plugging it back in If the ONT fails the self test a second time replace the unit Check the optical path Reset the ONT by reset button If the ONT fails again replace the unit This is normal at boot up and may take up to 1 minute to turn green If this state persists contact the NOC Network Operation Center to verify that the ONT serial number password and vendor ID match those provisioned in the network database If provisioning is correct have the NOC determine whether there are alarms on the PON feeding the ONT If no alarms exist use an optical power meter to troubleshoot the fiber network Contact NOC Check the telephone connection or voice service is disabled Contact NOC for verification Check the Ethernet connection or data service is disabled Contact NOC for verification Table 9 Troubleshoot procedures Cambridge Industries Group Co Ltd 13
9. ion Optical Network Terminal ONT model G 25E is an ITU T G 984 compliant device that receives voice data and video traffic in the form of optical signal from the service provider s passive optical network PON and transmitted it to the desired format voice data or video at residential or business premises Upstream traffic is likewise transmitted to the PON network via the fiber optic cable A single optical fiber carries both upstream and downstream traffic 1 2 Services Equipped with ITU T G 984 compliant 2 5G Downstream and 1 25G Upstream GPON UPLINK interface ONT G 25E supports the full Triple Play of services including voice video IPTV VOD and high speed internet access ONT G 25E is equipped with the following service interfaces Four 10 100 Base T Ethernet ports for high speed internet access and IPTV VOD services Two POTS VoIP service ports for voice services ONT G 25E has built in capability for remote management like supervision monitoring and maintenance 1 3 Features The ONT incorporates the following features Single fiber GPON interface with 1244Mbit s upstream and 2488Mbit s downstream data rates Advanced data features such as VLAN tag manipulation classification and filtering e Traffic classification and QoS capability Analog Telephone Adapter ATA function integrated based on SIP RFC3261 with various CLASS services supported Caller ID Call Waiting Call Forwarding Call T
10. m battery power applicable only for ONT equipped with UPS power interface Optical interface abnormal LOS LOF OPTICAL ONT working normally ONT in ranging and synchronization process At least one of the Ethernet links at the ONT is At least one of the Ethernet links at the ONT is LAN up and there is activity of receiving and transmitting data OFF No Ethernet link is up at the ONT or the ONT is not ready for running Ethernet service In upgrading UPGRADE Upgrade failure OFF ONT working normally No alarm with local access enabled Software out of order Hardware out of order No alarm At least one POTS interfaces is in off hook condition At least one POTS interfaces is in off hook condition for at least one hour All POTS interfaces are in the on hook OFF condition or the ONT is not ready for running POTS service Table 8 ONT Status LEDs description 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 313 12201 02 Rev B August 2007 ONT G 25E Hardware Installation Manual Problem The POWER LED is off The ALARM LED is red flashed or in red solid The OPTICAL LED is in red solid The OPTICAL LED is always green flashed The UPGRADE LED is in red solid The POTS LED is off when telephone off hook The Data LED is off 4 2 Troubleshooting Procedures Possible Solutions Make sure the power cable connector is properly seated in the ONT power input Verify that th
11. omply with EN 60950 1 2001 The equipment is tested and only used with power adaptor included in the package The equipment complies with the requirements according to the following standard ETSI EN 300 386 V1 3 3 2005 Electromagnetic compatibility and radio spectrum Matters ERM Telecommunication network equipment Electromagnetic compatibility EMC requirements EN 61000 6 1 2001 Electromagnetic compatibility EMC Part 6 1 Generic standards Immunity for residential commercial and light industrial environments EN 61000 6 3 2001 Electromagnetic compatibility EMC Part 6 3 Generic standards Emission standard for residential commercial and light industrial environments which refers to the following basic standards EN 55 022 A1 2000 A2 2003 Information technology equipment Radio disturbance characteristics Limits and methods of measurement EN 61000 4 2 1995 A1 1998 A2 2001 Electromagnetic Compatibility EMC Part 4 testing and measurement techniques section 2 electrostatic discharge immunity test EN 61000 4 3 2002 A1 2002 Electromagnetic Compatibility EMC Part 4 testing and measurement techniques section 3 radiated radio frequency electromagnetic field immunity test EN 61000 4 4 2004 Electromagnetic Compatibility EMC Part 4 testing and measurement techniques section 4 electric fast transient burst immunity test EN 61000 4 5 1995 A1 2001 Electromagnetic Compatibility EM
12. or the system is adequately rated to assure safe operation and provides current overload protection Do not allow anything to rest on the power cable and do not place this product where people will stand or walk on the power cable To avoid electric shock of user which caused by over voltage from PSTN DO NOT connect the POTS port on this unit directly to external PSTN line This unit can only be used with the certified adaptor model included inside the package which complies with the requirement of limited power source DANGER Do not open the enclosure without ClG s permission and technical support which is dangerous and voids the warranty 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 4 ONT G 25E Hardware Installation Manual 2 2 Laser Safety CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure Invisible laser radiation may be emitted from the ends of un terminated fiber cables or connectors Never look directly into an un terminated cable or connector This ONT uses a class laser device DANGER Personnel handling fiber optic cables must be trained for laser safety CAUTION Do not bend the fiber optic cable to a diameter smaller than 7 5 cm 3 inches Doing so may damage the fiber or prevent the signal from passing through properly 313 12201 02 Rev B August 2007 Camb
13. ransfer etc 5 REN per line Multiple voice Codec Rich set of LED indications for alarming and maintenance Some customized models may only provide a subset of service interfaces mentioned in this manual for example only four 10 100 Base T Ethernet ports are provided These services may be unavailable within a specific carrier network and may require additional subscription 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 1 ONT G 25E Hardware Installation Manual 1 4 Specifications ONT physical electrical optical and environmental specifications and compliance information are listed in the following tables Dimensions 127mm height by 170mm width by 39mm depth Weight 0 4 KG excluding power adaptor GPON interface SC APC angled optical connector POTS interface RJ 11 connector Ethernet interface RJ 45 connector Table 1 Physical specification Input Power 12V DC power input Power Supply AC power supply with included power adapter Power Consumption lt 7 5W Table 2 Electrical specification Temperature 0 40 C Humidity 5 85 relative humidity Table 3 Environmental specification PON ITU T G 984 1 G 984 2 G 984 2 amd1 G 984 3 G 984 4 G 983 2 EMC ETSI EN 300386 EN 55022 Class B Safety EN 60950 ITU T Rec G 984 2 Class B G983 3 FCC 47 CFR Part 15 Class B Laser e e FDA 2
14. ridge Industries Group Co Ltd 5 ONT G 25E Hardware Installation Manual 3 Installation 3 1 Site Preparation 3 1 1 Environmental Requirements The ONT will operate in temperatures ranging from 0 C to 40 C relatively humidity ranging from 0 C to 85 C 3 1 2 Power Requirements The ONT will be shipped with a universal power adaptor However before installation check if the AC power input matches the specification printed on the power adaptor input voltage current etc CAUTION Please use the power adaptor within the package only or the replacement unit that provided by CIG Other power adaptor may cause damage to the ONT and other disasters 3 2 Connecting to Network 1 Remove the Laser Lock Door Figure 2 Figure 2 Remove the Laser Lock Door 2 Remove the dust covers from the SC APC optical connectors Clean the connector if necessary 3 Plug in the fiber connector to connect the ONT to the network Figure 3 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 6 ONT G 25E Hardware Installation Manual Figure 3 Plug in the fiber connector 4 Attach the Laser Lock Door to the ONT Figure 4 Figure 4 Attach the Laser Lock Door 5 Finally it looks like figure below Figure 5 Figure 5 Connect to network final view 3 3 Connecting Power 1 Plug the circle two pin 12V DC power connector of power converter to ONT power port 2 Plug the input of power converter in
15. to a live AC outlet 3 Verify that the power POWER LED on the ONT is lit green indicating that local power is on and voltage is good 313 12201 02 Rev B August 2007 Cambridge Industries Group Co Ltd 7 ONT G 25E Hardware Installation Manual 3 4 Connecting Telephone POTS Service 1 Locate the premises telephone wire pair 2 Ifthe wire pair is not terminated follow local practices to attach an RJ 11 connector 3 Plug the wire pair with RJ 11 connector into one of the ONT RJ 11 phone jacks 4 Repeat step 2 3 as needed to connect additional phone lines Pin Signal Pin Signal 1 Unused 3 Tip 2 Ring 4 Unused Table 6 POTS RJ 11 connector wiring pattern DANGER Please make sure the wire pair connected is from to the telephone Using the wire pair from to the PSTN network falsely may cause damage to user and the device 3 5 Connecting Ethernet Service 1 Locate the premises Ethernet LAN cable 2 If the cable is not terminated follow local practices to attach an RJ 45 connector Table shows Ethernet RJ 45 connector wiring information 3 Plug the Ethernet cable into the ONT RJ 45 Ethernet port 4 Repeat step 2 3 as needed to connect additional Ethernet cables Pin Color Signal Pin Color Signal 1 Orange White TX 5 Blue White Unused 2 Orange TX 6 Green Rx 3 Green White Rx 7 Brown White Unused 4 Blue Unused 8 Brown Unused Table 7
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