SERVICE MANUAL Level &2
Contents
1. Connecting People Page 6 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 4 EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components Colorized components show the different catego ries See corresponding ITEM CIRCUIT REF in the Spare Parts Service Bulletins on NOL E70 RM 10 RM 24 Exploded view SOFT KEYMAT A1 poets A A COVER ASSY 1202 a WINDOW FRAME JOYSTICK DECORATION A1 1203 A2 FLIP MODULE ASSY POWER KEY ASSEMBLY INCL A3 1205 COAX CABLE A2 1103 HINGE ASSY A2 FLIP ee A2 1102 amp 1101 FLIP QWERTY KEYMAT 1006 a 12 A3 1FF FLIP PWB ASSY N wid FLIP PWB A3 ___ 02 Y LCD BOTTOM SHIELD FLIP QWERTY 1208 DOMESHEET A3 inl 1003 SCREW 1 8X5 0 T6 T9 DOMESHEET A3 ii 1211 1001 lll ENGINE QWERTY KEYMAT T9 KEYMAT 1204 1005 ENGINE QWERTY T9 COVER F fil DoMEsHEET 1004 wer 1212 EARPIECE o JOYSTICK HAT Sy ite 1210 1EM ENGINE armies Re M4 1EM ENGINE BOARD NOT SUPPLIED a ae pj SHIELDING LID A4 1220 1213 WCDMA PA mee BT SHIELDING LID A4 SHIELDING LID A4 inl p 11219 1217 aa pS iil BATTERY DECK is lt lt IM 1221 GSM PA SHIELDING LID A4 e w n ki fi TYPE LABEL RETU SHIELDING LID A4 T a gt U LEVEL 3 4 ONLY 1218 I Me l Es2. tools from NOL This will ensure that you are using up to date order codes only Therefore Service Bulletins have to be checked from NOL on daily basis Home User Sitemap Log Out NOKIA Nokia Online Search _ GOL Care Services Support Library Warranty Info Semice Points Training Support Library Browse files Latest files Select category Phones gt Browse files Select subcategory XXXX XXXX XXXX Select subcategory Serice Bulletins Date range from Month i Day i Year until Month j Day Year Search SEA Ri SH Files for Service level 2 Date 03 02 2005 e KXOOXXXXXXXXXXXXXXXX Files for Service level 1 Date 16 02 2005 Nokia 2005 legal notice and site usage terms privacy policy Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 9 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 7 SERVICE TOOLS FLS 4S incl ACF 8 Driver and User Guide Dongle and flash device incorporated into one package developed specifically for POS use ACF 8 Universal Power Supply is used to power FLS 4S Travel Charger ACP 8 Small and lightweight charger for fast charging of your phone battery Internal Battery BL 6C Inserted under the back cover this Li Ion battery provides power in a lightweight package Headset HS 23 Small an
3. 1222 CAMERA MODULE A4 SPS i DCJACK A5 1214 S a 1226 CAMERA GASKET A4 A MICROPHONE A5 1215 INN 1225 IHF SPEAKER A5 B COVER A5 se 1227 2 1223 IHF LID A5 TAEA VOICE KEY A5 1228 a 1224 A4 1EM ENGINE BOAR T fi WATER INGRESS LABEL SCREW M1 8X11 T6 Pra Siea 1206 BATTERY COVER ANTENNA MODULE 1229 fe only available as assembly ELECTRO SILICON METAL PLASTIC PWB COVER Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 7 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 5 COMPONENT OVERVIEW E70 RM 10 RM 24 Component overview A3 1 FF FLIP PWB ASSY Mow moo o paz O o V1011 V1000 V1013 A4 1EM ENGINE MODULE 8 FP Hpt F4 62200 4437 SS OLSELOYSO va4o4t aay 1 NORU Model E70 1 ra A MADE IN FINLAND C E4340 TRL QOS v4407 v4403 Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 8 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 6 SPARE PARTS LIST Please exchange this page placeholder with latest corresponding Service Bulletins Spare parts SWAP units and service
4. ERTY DOMESHEET on the SS 70 Align it with the four guide pins and remove the protection foil 5 Place the new T9 DOMESHEET on the SS 70 Align it with the 6 Place the FLIP PWB over the SS 70 and align it with the three hree guide pins and remove the protection foil guide pins Now press the FLIP PWB on the domesheet and remove the assembly Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 19 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 11 GONOGO TEST To test the Camera Bluetooth and IRDA functionality refer to the E70 User s guide The User s Guide is available on Before starting the GONoGo test check that camera window is clean If not clean the window with cloth Bluetooth test You need another Bluetooth device e g 6230 to do a GONoGo test Make sure that Bluetooth is activated in the reference unit The distance of the devices should be not more than 5m from each other Infrared test You need another infrared device e g 6230 to do a GONOGo test The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm Make sure that infrared is activated in receiver device Warning Do not point the IR infrared beam at anyone s eye or allow it to interfere with other IR devices This devic
5. NOKIA Connecting People Page 1 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 SERVICE MANUAL Level 1 amp 2 NOKIA E 7O RM 10 RM 24 Transceiver characteristics Band RM 10 Tri band phone for EGSM 900 1800 1900MHz WCDMA 2000 RM 24 Tri band phone for EGSM 850 1800 1900MHz EDGE Camera Integrated 2 0 Mega pixel camera Resolution up to 1600x1200 pixel Display Active matrix color display with up to 16M colors resolution 352 x 416 pixel IrDA Bluetooth WLAN FM radio Connector Pop Port connector Memory card miniSD Transceiver with BL 6C Li Ion battery pack Talk time Standby GSM 3 6 to 7 3h GSM 7 2 to 9 3 days Depends on network WCDMA 2 5 to 3 9h WCDMA 7 0 to 9 2 days parameters Environmental characteristics e Lead free soldered Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 2 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 TABLE OF CONTENTS a L INTRODUCTION 3 2 GENERAL REPAIR INFORMATION 4 3 PATHFINDER FOR WORKSHOP STAFF 5 4 EXPLODED VIEW AND COMPONENT DISPOSAL 6 5 COMPONENT OVERVIEW T 6 SPARE PARTS LIST 8 l SERVICE TOOLS 9 8 SW UPDATE 11 9 DISASSEMBLY INSTRUCTION 12 10 DOMESHEET EXCHANGE INST
6. RUCTION 18 11 GONOGO TEST 19 12 BATTERY TEST 20 CHANGE HISTORY 27 Mrz 2006 Initial draft Approved 27 Apr 2006 Approval Approved 28 Apr 2006 Domesheet exchange instruction added Approved 02 Mai 2006 Travel charger in the Service Tools chapter changed AC 4 gt ACP 8 Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 3 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 1 INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products This Service Manual is to be used only by authorized NOKIA service suppliers and the content of it is confidential Please note that NOKIA provides also other guidance documents e g Service Bulletins for service suppliers follow these regularly and comply with the given instructions While every endeavor has been made to ensure the accuracy of this document some errors may exist If you find any errors or if you have further suggestions please notify NOKIA using the address below Mailto cc ts rc documentation nokia com Please keep in mind also that this documentation is continuously being updated and modified so watch always out for the newest version Warnings and Cautions Please refer to the phone s user guide for instructions relating t
7. Supplier has to take care of all precautions which are mentioned in the service level related Service Partner Requirements available on NOKIA Online Also see ESD Protection Requirements in this Service Manual Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 4 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 2 GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs e To familiarize oneself with NOKIA product read the tutorials or user guide on www nokia com gt Support gt Phones by selecting the Phone Model e Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and connecting your wristband Use gloves to avoid corrosion and fingerprints Protect windows and displays with a film to avoid dust and scratches When cleaning the LCD Module any lint free cloth can be used e g Micro Fibre cloth When cleaning the pads you have to use a soft cloth ESD brush and Isopropanol It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion e Mechanical parts except shielding lids and bent parts which didn t repair the failure can be reused if they are not soldered e When removing the shielding l
8. a ea F ii TATE aw pa a a re ir Tzi Te at Ape i y Saj P 2 x AN t7 x Pr Derd G cik PA a ane ae i arl F ig j i 4 iran Tp ra ay an i E R a Ure a CRTE Kia r Nay Pe Py a eg A e Pe m2 ric Eta ve 7 t i ips iire 4 IPA a ra 7 Pt a et Se a Ar E a 25 Remove the LCD MODULE paying attention to the COAX CABLE Unlock the T9 COVER in the order shown G 21 Continue on the other side adan 29 Remove the T9 KEYMAT 30 Open the COAX CABLE connector with angled tweezers 31 Note the correct position of the COAX CABLE when reassembling 32 Press out the FLIP PWB ASSEMBLY the unit Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 16 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 Mite isezun EM o i 35 Unscrew the two Torx Plus size 6 SCREWS in the order shown 1136 Remove the ENGINE MODULE from the B COVER For assembly use a reverse order and Torque driver with a torque 37 Remove the VOICE KEY 38 Remove the DC JACK with the DC Plug 39 Use the dental tool as a lever to remove the MICROPHONE 40 Remove the CAMERA GASKET Do not reuse the MICROPHONE Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People CMO Operations amp Logistics Training and Vend
9. bleshooting can be found on e Product information content such as e Videos Disassembly Assembly NOKIA Online 2 Nokia 1100 Technical Training Microsoft Internet Explorer provided by NOKIA NOKIA Nokia 1100 Technical Training CONNECTING PEOPLE Overview amp Guides Disassembly amp Assembly Troubleshooting Nokia 1100 Technical Training This training offers a quick overview ofthe Nokia 1100 phone and support for Care Services how to repair and use the phone Overview amp Guides Disassembly amp Troubleshooting Assembly Training l Geta quick overview of Learn how to remove Fixes for most common P h O n e M 0 d e Is the phone and how to and reassemble the problems with the Nokia use it mechanical parts of the phone phone Level 1 amp 2 e learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the phone Overview amp Guides Disassembly amp Assembly Troubleshooting Basic information about the phone Instructions how to disassemble and Step by step instructions on how to features and technologies assemble the phone locate and repair the most common problems with the phone To reduce the server traffic it is recommended to download newest version of huge files like videos Phoenix packages or Service Manuals only once and distribute it internally for further use Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA
10. d lightweight stereo headset with handsfree call handling volume control push to talk support and comfortable earpieces for listening to the FM radio or music player SS 15 Camera removal tool One side is for disassembly the other side for assembly CA 53 Service Cable to connect the PC with the Pop Port connector Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People CMO Operations amp Logistics Training and Vendor Development Multimedia Creation amp Support Service Manual E70 RM 10 RM 24 Page 10 20 CONFIDENTIAL RJ 82 Soldering Jig SS 70 Domesheet Jig Lead free Solder Wire Mandatory for lead free products Level 2 only 0772040 NMP Standard Toolkit NOKIA opening tool SRT 6 NOKIA No 0770431 Tonichi torque driver NOKIA No 6901525 Hovaj micro Fibre cloth MX304 Dastex gloves S M XL Artilux goggles AH166 Wera bit T5 867 4TX 5x50 Wera 867 4 6IP 50mm Torx 6 PLUS Wera bit T6 867 4TX 6x50 Wera 867 1 5IP 25mm Torx 5 PLUS Wera bit T6 PLUS 867 4TX 6IP Facom side cutter 416E Facom T5 driver SP 14032 Facom T6 driver SP 14033 Facom slot screwdriver AEF 2x35 E Weted tweezers 7abb SA ESD Wetec tweezers 22 SA ESD Wetec tweezers 13 SA SMD ESD Wetec tweezers PSF SA ESD Wetec ESD brush E1211 Fototechnik airbrush 6315 Wetec dental tool DEM83266 0 RS Components Scissors 323 5732 Approved 3 0 MGR 02 Ma
11. ds gt Support Library gt Instructions General Service Bulletins Product related documents Spare Part Service Bulletins Service Tools Service Bulletins Common Software Service Bulletins etc ae E Use General SB 217 as a reference or overview Please also check NOKIA Online NOL for latest news and files on a regular basis Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 5 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 3 PATHFINDER FOR WORKSHOP STAFF In addition to the information in this Service Manual there are several instructions and information which have to be fol lowed Main documentation database is NOKIA Online with the purpose of serving different multimedia content like video clips or interactive tutorials It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required see Latest files in Support Library Every new information has to be processed and implemented as soon as possible When logged into NOL you can also find needed information in different folder like Support Library a s Phones a Service Manuals Service Bulletins Software Repair Information Level 1 amp 2 e learning former NOKIA CarePoint on NOKIA Online Former NOKIA CarePoint e Online Trou
12. e is a Class 1 Laser product 6 Bluetooth connection KE infrared connection Reference unit Bluetooth infrared activated Test unit Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 20 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 12 BATTERY TEST A battery tester lets you test the capacity of NOKIA batteries Please refer to the actual information on NOKIA Online http www astratec co uk Nttp www cadex com Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved
13. i 2006 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 11 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 8 SW UPDATE Flash Concept Point of Sales To use FLS 4S Flash Dongle you have to follow the user guide inside the sales package Please check always for the latest version of flash software which is available on NOKIA Online JEA m S0F T WARE 5E70 RM 10 Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 12 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 9 DISASSEMBLY INSTRUCTION DC Plug Angled tweezers SS 34 i Torque driver shi Torx Plus a size 6 bit Metal tweezers Vv Torx size 6 driver Dental tool 1 Needed tools sa aa Ba vi ahh yh at yeh W PA ke a AAAI ne h WANN W N 4h cant l i 1 4 Remove the ANTENNA MODULE ree from the battery compartment 5 Unscrew the four Torx Plus size 6 SCREWS in the order shown 6 Open the FLIP MODULE For assembly use a reverse order and Torque driver with a torque setting of 20Ncm 7 Lift a bit the A COVER Remove the A COVER ASSY in the shown order Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation A
14. ids make sure to replace them with new ones otherwise the high frequency leakage can have an influence on the device e Always use original NOKIA spare parts e Check the soldering joints of the parts which are concerned regarding the indicated error e g soldered connectors or switches and resolder them if necessary Level 2 only e Remove redundant soldering flux after repair e Meet the torque requirements when assembling the unit see also the document torques for transceiver assembly on NOKIA Partner Web Site NOKIA Online e Always use your own equipment for testing where you are sure that it works E g if the customer complains about charger function please test the phone with your own charger to be sure if phone or charger causes the malfunction e ASIM card is needed for all GONOoGo tests e When doing the fault log entries always note the Item code which caused the malfunction Also fill in the appropri ate part code from the assembly if needed e Please be aware that some malfunctions could be software related and solved by an update e There are several documents available on NOL which have to be followed e First take care for the latest content pages of Service Bulletins which are always available for each folder on NOKIA Online This is also important to recognize if existing documents have become invalid e The service level indicator at the bottom of each document tells the appropriate destination Downloa
15. ll rights reserved NOKIA Connecting People Page 13 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 A T it i io 1 k N 15 Very gently open the COAX CONNECTOR by using angled 16 The FLIP MODULE is attached to the B COVER with two snaps tweezers Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 14 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 17 Place the SS 93 between the B COVER edge and the clip of the 1 18 Carefully turn over the unit securing the FLIP MODULE Do not FLIP MODULE and release it carefully yet separate the parts from each other 20 Lift the FLIP MODULE a bit and place the flex connector opening tool as shown a si Spiel SOR Sg Vii sae i s ii t ey a a A 5 al i n A R e s k T as RN 23 Lift the COAX CABLE connector a bit from its holder with 24 Gently press out the LCD MODULE from the HINGE ASSEMBLY tweezers Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA Connecting People Page 15 20 Approved 3 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support CONFIDENTIAL 02 Mai 2006 Gr
16. o operation care and maintenance including important Safety information Note also the following Warnings 1 CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI SKID BRAKING SYSTEMS UNDER CERTAIN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE 2 THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC 3 OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INCLUDING CELLULAR TELEPHONES MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE Cautions 1 Servicing and alignment must be undertaken by qualified personnel only 2 Ensure all work is carried out at an anti static workstation and that an anti static wrist strap is worn 3 Use only approved components as specified in the parts list 4 Ensure all components modules screws and insulators are correctly re fitted after servicing and alignment 5 Ensure all cables and wires are repositioned correctly Electrostatic discharge can easily damage the sensitive components of electronic products Therefore every Service
17. or Development Multimedia Creation amp Support E A EM E A _ AnA 5 5d 41 Use the A COVER asa support when removing the CAMERA MODULE 43 Press the SS 15 lightly in shown direction until the CAMERA MODULE have been unlocked Page 17 20 Approved 3 0 MGR CONFIDENTIAL 02 Mai 2006 l M TIN vw WM A2 Note the correct position of the SS 15 pciare EEEE it over PaA CAMERA MODULE 45 Gently remove the CAMERA MODULE Note the correct position 46 Remove the BATTERY DECK Do not use to much force of the Camera when reassembling the unit Service Manual E70 RM 10 RM 24 Copyright 2006 NOKIA Corporation All rights reserved NOKIA easy Connecting People Page 18 20 CMO Operations amp Logistics MGR Training and Vendor Development CONFIDENTIAL 02 Mai 2006 Multimedia Creation amp Support 10 DOMESHEET EXCHANGE INSTRUCTION FSS arsecoveg QAM NT DION ee T TTi ME ELULT T E a RETETE OF YAS 1 023 poy 2 Place the 1EM ENGINE MODULE over the SS 70 and align it with the two guide pins Now press the module on the domesheet and remove the assembly 1 Place the new ENGINE QWERTY DOMESHEET on the SS 70 Align it with the two guide pins and remove the protection amp a4 gt w uw mn t 4 Place the FLIP PWB over the SS 70 and align it with the four guide pins Now press the FLIP PWB on the domesheet and remove the assembly 3 Place the new FLIP QW
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