USER'S MANUAL TTP-225 / TTP-323 Series
Contents
1. Factor Default MAC Address il Dump Text Ignore AUTO BAS Configuration Page Set Printer Name Set IP Cancel 16 3 5 2 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the DiazToolexe icon Note This utility works with printer firmware V6 00 and later versions 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ETHERNET gt USB IP Address Model Name 10 0 6 125 i IP Address Printer Name DG ZOU 00 16 17 07 67 90 10 0 6 24 DF 321 Heady 10 0 5 125 ETHERNET Part s 00 Discover Device Change IP Address Factory Default Web Setup 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static Ethernet Setup Subnet Mask Gateway JUD 293 Printer Name 023 50 MAC Address 00 18 82 02 0 Set Printer Name Set P Cancel The default IP address is obtained by DHCP To change the setting to static IP address click Sta2. Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co Ltd No part of this manual may be reproduced or transmitted in any form by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Ltd 1 Introduction 1 1 Product Introduction Thank you for purchasing TSC bar code printer Although the printer has a small footprint it delivers reliable superior performance This printer provides direct thermal printing at user selectable speed of 2 0 3 0 4 0 or 5 0 ips It accepts roll feed die cut and fan fold media with gap or black mark All common bar codes formats are available Fonts and bar codes can be printed in 4 directions 8 different alphanumeric bitmap fonts and built in scalable font capability You will enjoy trouble free high throughput for printing labels with this printer 1 2 Compliances CE Class B EN55022 1998 A1 2000 A2 2003 EN55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN61000 3 2 2006 amp EN61000 3 3 1995 A1 2001 FCC Part 15 Class B UL CUL UL60950 1 C Tick CFR 47 Part 15 CISPR 22 3 Edition 1997 Class B ANSI C63 4 2003 _ Canadian ICES 003 T V Safety EN60950 1 IEC 60950 1 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie diese Hinweis sorgf ltig durch 2 Heben Sie diese Anleitung f r den spateren Gebrauch auf 3 Vor jedem
3. Print Head Element EU Element Print Head Head Cleaner Pen 1 Turn the power off Clean the platen roller when changing 2 Rotate the platen roller and wipe it a new label roll Platen Roller thoroughly with 100 ethanol cotton swab or lint free cloth Use the lint free cloth with 100 ethanol to As needed Tear Bar Peel Bar wipe it med Bueno enee 15 Note e Do not touch printer head by hand If you touch it careless please use ethanol to clean it 32 Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new media to keep printer performance and extend printer life The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer and 3 3mm for 300 DPI resolution printer 33 Revise History pate Genen 2011 1 25 Modify TSC address 2011 5 20 Add section 3 2 4 2013 4 3 Modify section 3 2 3 cutter spec Camille Modify section 4 3 2 V7 0 F W self test Add TSC YouTube web address 34 ISC TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer sales Q2tscprinters com tech su
4. Reinigen ist das Ger t vom Stromentz zu trennen Verwenden Sie keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die NetzanschluB Steckdose soll nahe dem Gerat angebracht und leicht zuganglich sein 5 Das Gerat ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen 7 Beachten Sie beim Anschlu ans Stromnetz die Anschlu werte 8 Dieses Ger t kann bis zu einer Au entemperatur von maximal 40 C betrieben werden CAUTION 1 HAZARDOUS MOVING PARTS IN CUTTER MODULE KEEP FINGER AND OTHER BODY PARTS AWAY 2 THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 3 DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS OERSICHT Explosionsgetahr bel unsachgemen Austausch der Batterie Ersatz nur durch denselben oder einem vorn Hersteller empfohlenem nlichen Entsorgung gebrauchter Batterien nach Angahen des Herstellers WARNUNG GEF HRLICHE BEWEGLICHE TEILE FINGER UND ANDERE KORPERTEILE FERNHALTEN VORSICHT EXPLOSIONSGEFAHR BEI ERSATZ DER BATTERIE DURCH UNZULASSIGEN TYP VERBRAUCHTE BATTERIEN IMMER VORSCHRIFTSGEM SS ENTSORGEN Ba A 718 8 5 417 71 17 dap 4592 717184 FARIINE BE BE JAJA ASE SUG Note The ma
5. cut Paper thickness 0 06 0 19 mm 200 000 cuts Partial cut Paper thickness 0 06 0 12 mm 500 000 cuts Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue 10 3 2 4 Loading the Thick Media Thickness is 0 19 mm 1 Open the printer top cover by pulling the tabs located on each side towards the front of the printer and then lift the top cover to the maximum open angle 2 Remove the lower front cover Lower front cover 3 Disengage the platen holder tabs from the lower inner cover by pulling out the right side and left side tabs Alter the both side tabs into the 90 degree position for thick label The tab here is for regular label Tab The tab here is for thick label Thickness is 0 19 mm 4 Reassemble the lower front cover in the reverse procedure 5 Refer to section 3 2 1 to load the media 11 3 3 Loading the Ribbon 1 Open the printer s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle 2 Insert the ribbon right side onto the supply hub Align the notches on the left side and mount onto the spokes T n ar 1 a gt 4 Yo ww Ai vive i 4 Insert the paper core right side onto the rewind hub Align the notches the left side and mount onto the spokes l 5 Pull the leading ribbon to pass the print head 7 Turn
6. cutter installed on the printer Cutter or cutter driver circuit board is damaged 31 Please close the top cover Supply a new label roll Please refer to the steps in user s manual to reinstall the label roll Calibrate the gap black mark sensor Calibrate the gap black mark sensor Set label size correctly Delete unused files in the FLASH DRAM or MicroSD card Please take the label away to print the next label if peeler module is installed If peeler module is installed and label is been taken away but the message remains Please check if the peeler module connector is connected to main board properly If peeler module is not installed please disable the peeler function Remove the jammed label Make sure the media thickness is equal or less than 0 19mm Replace the cutter or cutter driver circuit board 6 Maintenance This session presents the clean tools and methods to maintain your printer Please use one of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 100 ethanol E E E HB 2 The cleaning process is described as following 1 Always turn off the printer before cleaning Clean the print head when changing a the print head new label roll 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Print Head
7. steps below to calibrate the sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 t calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note 1 Sensor calibration can be done by Diagnostic Tool or by power on utility 2 Please select gap or black mark sensor type prior to calibrate the sensor 23 Self test Printer will print the printer configuration after gap black mark sensor calibration Self test printout can be used to check if there is any dot damage on the heater element printer configurations and available memory space PRINTER INFO III i XXXXXX Version MILAGE m CHECKSUM O08A808CB3 SERIAL PORT S8600 N 8 1 CODE PAGE 850 COUNTRY CODE 001 SPEED 5 INCH DENSITY 8 0 SIZE 2 00 2 00 GAP X XX X XX TRANSPARENCE 16 NN H I PE E HE DE HE DE D DE DE DE DE PE DE E DE DE E DE DE DE DE E DE DE DE DE DE DE DE DE E HE E DE E HE HE HE FILE LIST DRAM FILE FILE S FLASH FILE FILE S PHYSICAL DRAM AVAILABLE DRAM PHYSICAL FLASH AVAILABLE FLASH END OF FILE LIST HHHHKRHHHHHHHHHH
8. 43 55 54 54 ER OFF SI 46 52 20 4F 46 46 OD OA 53 49 ZE 108 02 45 20 31 30 30 ZE 30 32 20 mn GP GA 60 2C 36 35 2E 39 34 20 6D LS 8D GA 43 4C 53 OD BA 42 41 RCODE 144 43 AF 44 45 20 31 34 34 2C 9 39 1 31 34 39 2C 22 33 39 22 2C 31 20 1 0 2 6 32 38 20 31 2C 30 26 32 2 36 amp Til438T 26 22 35 37 31 31 34 33 38 54 PRINT 1 22 QD 52 49 20 31 31 6D BA Note 1 Dump mode requires 2 wide paper width 2 Turn off on the power to resume printer for normal printing 3 Press FEED button to back to the previous menu 4 3 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults Printer initialization is activated by the following procedures 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Printer configuration will be restore to defaults as below after initialization Default setting Speed 127 mm sec 5 ips 203DPI mmisec 3 ips 30009 Dm SSS Label Width 2 50 8 mm Label Height 2 50 8 mm Gap sensor 0 12 3 0 mm Reference Point 0 0 upper left corner Peel of
9. HRHHHHHHHHHHHHRHHRHHHHHHHH KBYTES KBYTES FREE KBYTES KBYTES FREE Print head test pattern Printer model name amp Main board firmware version Printed mileage Main board firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size width height Gap size vertical gap offset Sensor sensitivity File management information Self test printout with printer firmware V7 0 and later version MODEL FIRMWARE CHECKSUM XXXXXXXXXXX 1 NON RESET RESET XXXXXX X XX XXXXXXXX NO 1970 01 01 00 04 18 Model name F W version Firmware checksum Printer S N TSC configuration file oystem date oystem time Printed mileage meter Cutting counter 4 00 INCH HEIGHT 00 0 00 INCH INTENSION 5 CODEPAGE 850 COUNTRY 001 DARKNESS 16 0 SPEED 4 IPS WIDTH 4 00 INCH TILDE 7EH SEH DELIMITER 2CH POWER UP NO MOTION HEAD CLOSE NO MOTION BAUD 9600 PARITY NONE DATA BIT 8 STOP BIT 1 PHYSICAL KBYTES AVAILABLE KBYTES PHYSICAL XXXX KBYTES AVAILABLE KBYTES AU ul 29 Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Pr
10. Ignore the downloaded AUTO DAG program Configuration Page Print printer configuration Note For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 15 3 5 Setting Ethernet by Diagnostic Utility Option The Diagnostic Utility is enclosed in the CD disk Utilities directory or can be downloaded from www tscprinters com website Users can use Diagnostic Tool to setup the Ethernet by USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these interfaces 3 5 1 Using USB interface to setup Ethernet interface 1 2 3 Connect the USB cable between the computer and the printer Turn on the printer power Start the Diagnostic Utility by double clicking on the Deglodlew icon Note This utility works with printer firmware V6 00 and later versions The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field Interface USE ka EE COM LPT ETHERNET Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet Printer Function Scr Calibrate Sensor l Ethernet Setup HIC Setup Print Test Page Reset Printer PS FFDME2 Printer
11. Red Solid This illuminates printer head open cutter error This illuminates a printing error such as head open paper empty paper Red Flash Jam or memory error etc 4 2 Regular Button Function 1 Feed labels When the printer is ready press the button to feed one label to the beginning of next label 2 Pause the printing job When the printer is printing press the button to pause a printing job When the printer is paused the LED will be green blinking Press the button again to continue the printing job 4 3 Power on Utilities There are six power on utilities to set up and test printer hardware These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different color of LED Please follow the steps below for different power on utilities 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED indicates with different color for different functions 21 Power on utilities on ulilities The LED color will be changed as following pattern Amber Amber Green Green Amber Red Amber Solid green mm blinks E blinks E blinks blinks wass blinks 1 1 Gap black mark sensor calibration black mark sensor calibration Release 2 Gap black mark sensor calibration Self test and enter dump mode 3 Printer initialization Ir 4 Set black mark sensor a
12. Setup Speed Ribbon E Density Code Page Paper width unit Count Code Paper Height unit Head up Sensor Media Sensor EN Reprint After Error Gap Inten Printer setup Gap Uffsetlunit Bline Inter Post Print Action gt Continuous Inten Cut Piece Baud Rate Reference Data Bits El D irection l Parity EN Offset aM Stop Bitia EN Shift gt lt MEE Printer Status S hift r Clear Load Save LEIT COMISOUDNS RTS 20098020 FF 033140 14 3 4 2 Printer Function Calibrate sensor Ethernet setup RTC setup 1 Select the PC interface connected with bar code printer 2 Click the Function button to setting 3 The detail functions in the Printer Function Group are listed as below Description Calibrate Sensor Calibrate the sensor specified in the Printer Setup Calibrate Sensor group media sensor field Ethernet Setup setup the IP address subnet mask gateway for Ethernet Setup the on board Ethernet Please refer to next Setup section Printer Function Print Test Page RTC Setup Synchronize printer Real Time Clock with PC Reset Printer Print Test Page Print a test page Factory Default Reset Printer Reboot printer Dump Text Factory Default ee nn and restore the settings to EUIS Dump Text To activate the printer dump mode Configuration Page AUTO BAS
13. TTP 225 TTP 323 Series THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Contents Copyright Declaration i DJ IIO Tt ei le Uu ME ii 1 1 Product INITOGUELION nee ae ii 1 2 2 Operations Overview 1 2 1 Unpacking and Inspection ss 1 2 2 Printer OVER VICW ed 2 2 2 FONI VIEW aan 2 2 2 2 Interior VIEW yu unn EEN 3 2 2 9 4 J SelUD sascha bus ba Sod bails dee Nd dee Pest deo 5 3 1 Setting UB the Printer 5 3 2 Loading the Media T T 5 3 4 1 Loading ine Media uns sans 5 3 2 2 Loading Media in Peel off Mode Option 8 3 2 3 Loading Media in Cutter Mode 10 3 2 4 Loading the Thick Media 11 3 3 LOACING ING RIDON met l l u u i uuu uu sss 12 3A DIAGNOSUC IOO uk c 14 3 4 1 Start the Diagnostic Tool 14 3 4 2 Printer Function Calibrate sensor Ethernet setup RTC EE 15 3 5 Setting Ethernet by Diagnostic Utility Option 16 3 5 1 Using USB interf
14. a roll of label and follow the instructions in correct loading the media then press the FEED button to resume for printing 2 Printer setting is not correct Initialize the printer by instructions in Power on Utility or Diagnostic Tool Note Printer status can be easily shown on the Diagnostic Tool For more information about the Diagnostic Tool please refer to the instruction in the software CD disk 20 5 2 Print Problem Possible Cause Recovery Procedure Check if interface cable is well Re connect cable to interface connected to the interface connector The serial port cable pin configuration is Please replace the cable with pin to pin not pin to pin connected connected The serial port setting is not consistent Please reset the serial port setting Not Printing between host and printer The port specified in the Windows driver Select the correct printer port in the Is not correct driver The Ethernet IP subnet mask gateway Configure the IP subnet mask and is not configured properly gateway I Follow the instructions in loading the No print on the label Label loaded not correctly media Continuous feeding Please do the initialization and The printer setting may go wrong labels gap black mark calibration Gap black mark sensor sensitivity is not Calibrate the gap black mark sensor set properly sensor sensitivity is not enough Paper Jam Make sure label size is set properly Set label s
15. ace to setup Ethernet interface 16 3 5 2 Using Ethernet interface to setup Ethernet interface 17 3 6 Install MicroSD Memory Card 19 3 7 Using the PC USB Keyboard with Printer USB Host Interface Factory Co 0 1 6 me M 20 4 LED and Button Functions 21 1 1 m 21 4 2 Regular Button Function 21 4 3 Power on UUlllIGs uuu u uuu ntu ue nne acu ugeet ta e toa dese 21 4 3 1 Gap Black Mark Sensor Calibration 22 4 3 2 Gap Black Mark Calibration Self test and Dump Mode 23 4 3 3 Printer INITIALIZATION aan 26 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black e ceases are ee are ee ae aa 27 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 27 4 3 5 SKID AUTO BAS 28 5 IFOUDIESNOOUNG WEEN 29 5 LED SIUS sssi ua 29 5 2 Print Problem 30 5 3 LCD display Factory option 31 6 Maintenance i v e RD RUE baw ohooh es howe haw eke 32 Revise History 34 Copyright Declaration
16. cover 2 2 3 Rear View 1 Power switch 2 Power jack socket 3 USB interface 4 USB host Factory option 5 RS 232C interface Ethernet interface Option 6 SD card socket Note The interface picture is for reference only Please refer to the product specification for the interface availability Recommended MicroSD card specification The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format 3 Setup 3 1 Setting Up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is set to off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack 3 2 Loading the Media 3 2 1 Loading the Media 1 Open the printer top cover by pulling the tabs located on each side towards the front of the printer and then lift the top cover to the maximum open angle 3 Separate the media holders to the label roll width 4 Place the roll between the holders and close them onto the core Place the paper printing side face up through the media guides media sensor and place the label leading edge onto the platen roller 6 Hold the top cover an
17. d press the top cover support to disengage the top cover support with lower inner cover Gently close the top cover Make sure the cover latches securely 7 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Note Please calibrate the gap black mark sensor when changing media Please refer to videos on TSC YouTube or driver CD 3 2 2 Loading Media in Peel off Mode Option 1 Refer to section 3 2 1 to load the media 2 Open the top cover and peel off panel after calibrated the sensor Peel off panel Backing paper opening Peel off roller 4 Push the peel off panel back to the printer 5 Close the top cover gently 6 Press the FEED button to test Backing paper Liner Note Please calibrate the gap black mark sensor when changing media 3 2 3 Loading Media in Cutter Mode Option 1 Refer to section 3 2 1 to load the media 2 Lead the media through the cutter paper opening Cutter paper opening 3 Close the top cover gently 4 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool gt Select the Printer Configuration tab gt Click the Calibrate sensor button Note Please calibrate the gap black mark sensor when changing media Regular cutter specification Full
18. f Mode Off Cutter Mode Off 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks B The LED color will be changed as following 27 Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 3 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto execution file to flash memory Printer will run the AUTO BAS program immediately when turning on printer power The AUTO BAS program can be interrupted without running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press the FEED button and then turn
19. inter power up motion Printer head close motion Note ZPL is emulating for Zebra language RS232 serial port configuration Numbers of download files Total amp available memory space Print head check pattern Dump mode Printer will enter dump mode after printing printer configuration In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program SPEED 2 0 53 50 45 45 44 20 32 30 0 DENSITY 8 BA 44 45 4E 53 49 54 59 20 3 SET PEEL 0 QA 53 45 54 20 50 45 45 4 OFF DIRE 28 4F 46 46 OD QA 44 49 52 4 CTION 43 54 49 4E 20 30 OD A AP 3 06 mm 41 50 20 33 2bE 30 38 20 60 6 0 00 mm 26 30 SE 30 30 20 6D 6D OD REFERENCE 45 46 45 52 45 43 45 2 4 2 3 D ASCII Data gt titer Hie BENDER ala SIZE 100 20 31 30 30 2 36 35 2E Hex decimal data related to GA 43 4 53 00 left column of ASCII data 5 D D BARCODE 1 BA 42 3 44 149 39 34 34 4 39 2C 22 33 39 20 I 2 35 37 31 31 34 D 58 52 45 AE 1 OD 53 50 45 E 30 OD OA 44 Ap 9 20 38 OD OA 53 5 9 45 4C 20 AE 46 52 45 43 54 49 ON 0 GAP 20 30 D 47 41 50 20 3 00 mm 0 33 30 30 20 60 60 2C 30 F 30 60 D OA 52 45 46 4 i 38 SET GUTT 00 54 45 54 20
20. ize exactly as installed paper in the labeling software or program Labels may be stuck inside the printer Remove the stuck label mechanism near the sensor area Top cover is not closed properly Close the top cover completely and make sure the right side and left side levers are latched properly the power supply printer Check if supply is loaded correctly Reload the supply Poor Print Quality Check if dust or adhesives are Clean the print head accumulated on the print head Check if print density is set properly ae the print density and print speed nthe p Check print head test pattern if head Run printer self test and check the print head test pattern if there is dot missing element is damaged in the pattern 30 5 3 LCD display Factory option This section lists the LCD display messages that you may encounter when operating the printer Also it provides solutions Messages Possible Cause Recovery Procedure Head Open PI I Out of Mem Cutter Error The printer top cover is open Running out of label The label is installed incorrectly Gap black mark sensor is not calibrated Gap black mark sensor is not set properly Make sure label size is set properly Labels may be stuck inside the printer mechanism The space of FLASH DRAM or MicroSD card is lull Peel function is enabled Waiting user to take label away to print the next label Cutter jam There is no
21. on power 3 Release the FEED button when LED becomes solid green B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 Printer will be interrupted to run the AUTO BAS program 28 5 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance 5 1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer Also it provides solutions LED Status Printer Possible Cause Recovery Procedure Color Status OFF No response power Turn on the power switch Check if the green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected securely Solid Green ON The printer is ready to No action necessary Mmm Green with Pause The printer is paused Press the FEED button to resume for printing FH Red with The out of label or the 1 Out of label blinking printer setting is Load
22. pport 2tscprinters com Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
23. s media Release sensor and calibrate the black mark sensor 5 Set gap sensor as media sensor and Release calibrate the sensor asss 6 amp SkpAUTOBAS AUTO BAS Release 4 3 1 Gap Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1 Abrand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the gap black mark sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks B It will calibrate the gap black mark sensor sensitivity B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Note 1 Sensor calibration can be done by Diagnostic Tool or by power on utility Please refer to 3 3 Diagnostic Tool Section for more information 2 Please select gap or black mark sensor type prior to calibrate the sensor 22 4 3 2 Gap Black Mark Calibration Self test and Dump Mode While calibrate the gap black mark sensor printer will measure the label length print the internal configuration self test on label and then enter the dump mode To calibrate gap or black mark sensor depends on the sensor setting in the last print job Please follow the
24. terface 3 Turn on the printer power 4 After pressing the F1 key of the keyboard the printer LCD will display as following File List 5 Use up or down key of the keyboard to move gt cursor to select either DRAM FLASH or CARD that you previously saved file in and press key of the keyboard to list files 6 Select the file and press key to run the BAS program FLASH List gt TEST1 BAS TEST2 BAS 7 Then you can enter the data from keyboard for stand alone application Press PC keyboard F1 key to start this function Press up 1 or down key to move the cursor to the option Press Esc key to return to previous menu Press key to enter run cursor located option Press keys to reset the printer and enter Ready 20 4 LED and Button Functions This printer has one button and one three color LED indicator By indicating the LED with different color and pressing the button printer can feed labels pause the printing job select and calibrate the media sensor print printer self test report reset printer to defaults initialization Please refer to the button operation below for different functions 4 1 LED Indicator LED Color Green Solid This illuminates that the power is on and the device is ready to use This illuminates that the system is downloading data from PC to Green Flash a memory or the printer is paused illuminates that the system 15 clearing data from printer
25. the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head Close the ribbon access cover and the top cover Note Please refer to videos on TSC YouTube or driver CD 13 3 4 Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk Utilities directory or can be downloaded from www iscprinters com website The Diagnostic Utility is a toolbox that allows users to explore the printer s settings and status change printer settings download graphics fonts and firmware create printer bitmap fonts and to send additional commands to the printer Using this convenient tool you can explore the printer status and settings and troubleshoot the printer Note This utility works with printer firmware V6 00 and later versions 3 4 1 Start the Diagnostic Tool 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility Language Interface Features tab ne English hd Setup Printer Configuration File Manager Bitmap Font Manager Command Toal Interface lt Printer Configuration Calibrate Sensor Printer Infamatian Unit Ethernet Setup zeig inch r inc mm Milage Km Check Sum Printer functions Setup Print Test Page Reset Printer Factor Default Dump Test Ignore 4UTO BAS Configuration Page Printer Status Printer
26. tic IP radio button then enter the IP address subnet mask and gateway Click 17 Set IP to take effect the settings Users can also change the Printer Name by another model name in this fields then click Set Printer Name to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main Screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 18 3 6 Install MicroSD Memory Card 1 Open the SD memory card cover 2 Insert the MicroSD card into the socket 3 Close the memory card cover Recommended SD card specification The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format 3 Using the PC USB Keyboard with Printer USB Host Interface Factory option 1 Turn off the printer power 2 Plug in the PC USB keyboard into printer USB host in
27. ximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer and 3 3mm for 300 DPI resolution printer iii 2 Operations Overview 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One auto switching power supply One USB interface cable One paper core If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Overview 2 2 1 Front View 1 LCD display Factory option 2 LED indicator 3 Feed button 4 Paper exit chute 5 Media view window 6 Top cover open lever 2 2 2 Interior View CON O N 13 Riobon access cover Riobon rewind hub Ribbon rewind gear Print head Ribbon supply hub Gap sensor receiver Media holders Media guide 9 Top cover support 10 Black mark sensor 11 Platen roller 12 Gap sensor transmitter 13 Media guide adjuster knob 14 Top
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