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USER'S GUIDE - Teletechnika

1. In case you are busy at th reminder time th telephone will ring just after you hang up The service is automatically canceled if any other kind of reminder or wake up service is activated Rings the telephone only once for each incoming call ACTIVATE CANCEL Lift handset Lift handset ze ojo Receive internal dial tone Receive internal dial tone NOTES 1 2 The call can be answered even after the telephone stops ringing provided that the calling party is still on the line Calling party receives ring back tone until the call is answered This feature is subject to Intrusion Authority Level of the calling and called parties if the called party who activated Do Not Disturb does not have a Karel Feature Phone or if the calling party is not the operator Consult the System Supervisor FOLLOW ME 85 Allows forwarding all calls to another extension ACTIVATE CANCEL Lift Lift handset handset Dial the other extension Han number angi DE Receive internal dial tone NOTES 1 Follow Me extension numbers can be defined separately for the Day Mode and for the Night Mode Consult the System Supervisor 2 Several extensions can be forwarded to the same extension cR If E forwards his calls to E and E forwards his calls to E3 incoming calls for E keep ringing on E2 Thus an endless l
2. System dials the extension number automatically Wait for 4 seconds System dials the extension number automatically ACTIVATE IMMEDIATE LINE ACTIVATE DELAYED LINE ACCESS ACCESS Lift handset Lift handset Receive C O dial tone 3 Wait for 4 seconds Dial external number EE E dial tone Dial external number ACTIVATE EXTERNAL NUMBER Lift handset System dials the external number automatically NOTES 1 Consult the System Supervisor about the programmed Hot Line option for your extension if any 2 The delayed hot line user has 4 seconds to press any key if he wishes to dial any code instead of being connected to the pre programmed party or line KS Hot Line External Number may be used for emergency calls Even if all lines are occupied when Hot Line External Number is activated the system releases one of the lines and assigns this line to Hot Line extension II 14 CALL BACK Activates the system to call you back when the called busy extension or line gets idle or onc th non answering extension telephone is used ACTIVATE CANCEL You are receiving busy tone or ring back tone for non answering extensions Lift handset Receive internal Mena Ps dial tone Wait until extension or line gets idle or non answering extension telephone is used Your telephone rings in external call cadence Li
3. Dial extension number CALLING THE OPERATOR 0 2 ACTIVATE Lift handset NOTES The operator may also be called by the extension number MAKING EXTERNAL CALLS 9 o 3 7 Any idle line or a specific line can be accessed to make external calls ACTIVATE AUTOMATIC LINE ACTIVATE SELECTIVE LINE ACCESS ACCESS Lift handset Lift handset Receive C O dial tone Dial line number O17 02 ysa Receive C O dial tone Dial external number Dial external number NOTES This feature is subject to External Call Authority Level of the extension defined by the System Supervisor MARKED EXTERNAL CALLS 790 i Allows marking an external call to discriminate from other calls in Call Record Listing This facility may be used to discriminate private calls from business calls ACTIVATE Lift handset SA D Receive C O dial tone Dial external number II ACCOUNT CODED EXTERNAL CALLS 797 5 Allows giving a 2 digit account code for an external call so that it can be identified in Call Record Listing with this account code This facility may be used to mark the external calls separately for different clients ACTIVATE Lift handset 0 SA a Dial account code Og ER 2 Receive C O dial tone Dial external number LAST NUMBER REDIAL 60 6 Allows calling the last dialed external numb
4. Hang up NOTES 1 Up to hundred external numbers can be stored in the common pool of the system 2 The number to be stored can be at most 16 digits 3 By pressing a pause can b inserted between th digits Each time is pressed a pause of 1 second is inserted and each counts as one digit WAKE UP SERVICE IEKEA ER Allows setting a time to ring any extension telephone ACTIVATE CANCEL Lift handset Dial extension number Dial extension number Dial hour 00 23 and minute 00 59 Hang up Receive internal dial tone When this feature is activated any kind of active reminder servic of that extension is canceled Similarly when th other reminder services ar activated then Wake Up Servic activated for that extension is canceled When it is the time th xtension telephone starts ringing with a special reminder ring cadence Upon lifting the handset the ding dong tone is received Otherwise th telephon continues ringing for 2 minutes In case the extension is busy at the reminder time his telephone will ring just after he hangs up This service is valid only for 24 hours When Wake Up Service facility is used the following message is sent to the output device Date Time Reminder Time T T T G 28 12 122123 14 00 12 WAKE UP SERVICE ACTIVATED 98 00 00 Wake Up Service is activate
5. PICK UP Lift handset Lift handset Ik Converse H Ie Converse p NOTES 1 Only one of the above methods can be used Consult the System Supervisor about the method in use 2 Consult th System Supervisor for the extensions in your PBX group IV HOW TO HANDLE CALLS CALL HOLD RETRIEVE Allows holding and retrieving an ongoing call ACTIVATE It You have an ongoing P call Hold the call Receive special dial tone Retrieve the call Go on conversing p NOTES While a call is on hold the telephone can not be used at discretion INQUIRY CALL Allows calling another extension during an ongoing call ACTIVATE You have an ongoing call Hold the call Receive special dial tone Dial the other extension number gt ra It Continue conversing p IV 3 Allows transferring a call to CALL TRANSFER Complete your inquiry call Retrieve original call two methods to transfer a call ACTIVATE ANNOUNCED d You have call an ongoing Hold the call Receive special dial tone Dial the other extension number ACTIVATE another extension There SCREENED You have an ongoing call Hold the call Receive special dial tone Dial the other extension number Receive internal ring Announce transfer back tone or busy tone Hang up Party on Hang up Party on hold is tran
6. instead of 4 to park the first external party 4 This feature may be used only if permitted by local authorities IV 9 LINE FLASH EEJ Allows making hook flash on the line This feature is useful for the following applications If your GER supports supplementary services that require flash this feature may be used If two or more systems are connected to each other by tie lines such that a line of a system is an extension of the other system then this facility allows making hook flash on the other system If the external call is just terminated and the line is to be accessed again instead of hanging up and dialing 9 this facility can be used to make sure accessing the same line ACTIVAT E You have already accessed a line The line is put on hold and retrieved again Receive C O dial tone V PASSWORD SERVICES PASSWORD DEFINE EEJ Allows defining a password for an extension ACTIVATE CANCEL Lift handset Lift handset ceo ene Dial password E Dial your OOO 5 25 00 s L password Receive internal GE dial tone ang Ups PASSWORD UPDATE EEJ Allows updating the password of an extension ACTIVATE Lift handset Bejo Dial your current password Dial new password Receive internal dial tone PHONE LOCK EE Prohibits other people from using a telephon for external calls If the telephone i
7. M for Marked External Calls A for Account Coded External Calls or for Forced Account Coded External Calls Total number of metering pulses received during the call Total cost of the call If the cost of the call is more than 7 digits is shown in this field Called number of at most 16 digits 3 After the call records the following summary information is sent to the output device Date 28 12 98 16 Where Time Date Time T T T 19312 ZE tegt oe 98 0023 000004 D04 0023 000004 6 6 16 Extension number D04 Line number 0023 Total number of metering pulses received in the listed calls 0000046 Total cost of the listed calls ALL CALL LISTING 8767 8768 Allows listing al he call records kept in the system memory ACTIVATE CANCEL Lift handset Lift handset eieiei eise he call records are Th a f 11 to the output E SE o oe records stops device Receive internal dial tone TOTAL COST LISTING 8764 3 Allows listing the total cost of a specific extension s calls ACTIVATE Receive internal dial tone Dial extension number Receive internal dial tone NOTES 1 The cost information is sent to the output device in the following format Date Time T T 28 12 98 19 12 16 0023 000004 6 Where 16 Extension number 0023 Total number of metering pulses that extension 16 has used
8. NOTES 1 Consult the System Supervisor about the pre programmed activation option 2 For the time selective option the first parked call is retrieved first 3 Multiple parked call returns to the operator in case it is not retrieved in a programmable period of time called as the Recall Time By default recall time is 60 seconds 4 In case the call returns to the operator when she is busy she receives short beep s through the earphone If she terminates or parks her ongoing call she retrieves the previously parked call automatically 5 The extensions other than the operator can retrieve the operator s multiple parked calls only using line selective option regardless of the pre programmed activation option VII MUSIC ON HOLD 832 yf Allows selecting the music source of the system The selected music is transmitted to the parties parked or put on hold and the users who activate Background Music ACTIVATE INTERNAL MUSIC GENERATOR Lift handset Receive internal dial tone ACTIVATE EXTERNAL MUSIC SOURCE Receive internal dial tone Receive internal dial tone NOTES In case no music is activated the party parked or put on hold receives short beeps through the earphone and the extensions can not activate Background Music facility VII TIME SETTING 88 Ss ACTIVATE iF Lift handset Dial hour 00 23 and minute 00 59 Receive i
9. for each incoming external call to your telephone ACTIVATE CANCEL Lift handset Lift handset saa oGeoe incoming external calls ring at the next three The incoming external calls extensions in your PBX group ring only at your telephone as well as your telephone NOTES Consult the System Supervisor for the extensions in your PBX group VI 11 ROOM MONITORING Allows listening to your room via the telephone of another extension This facility may be used for baby room monitoring ACTIVATE SETTING YOUR ACTIVATE TO LISTEN TO THE PHONE ROOM Lift Lift handset of the handset other extension Dial your extension number silence Leave handset off Receive busy tone hook Begin listening to your room NOTES 1 When you hang up the telephone in your room the Room Monitoring facility is disabled 2 The operator cannot activate this facility HEADSET USER 742 Allows using your telephone with the headset efficiently E ACTIVATE e CANCEL You are receiving You are receiving silence or the the internal dial i internal dial tone tone ooo ooo Receive silence NOTES If this feature is activated when there is a headset connected to your telephone your telephone does not ring for incoming calls When there is an incoming call you receive short beeps in the cadence of the incoming cal
10. FOLL 15 Extension for Night Mode NPABX OI Follow Me Busy Line for Night Mode IS ON SERVICE for lines that are in service Status IS OUT OF SERVICE es for lines that are in service for incoming calls only IS OFF SERVICE for lines that are out of service DIALIN DP Signaling type G or DTMF DISA Line DID Auto Attendant amp ACD Line GROUP OL Matched Access 03 Groups VIII NIGHT GUARD WATCH uli Allows checking whether the Night Guard had been wandering around The Night Guard is instructed to activate this feature from the telephones of the extensions where he had been Thus through the CRL reports the chief can control the Night Guard ACTIVATE The Night Guard should Lift handset Receive internal dial tone NOTES When Night Guards use this facility the following is sent to the output device Date Time The code was dialed from extension 16 T T T Sp 28 127 23 51 16 GUARD CODE 98 43 IX KY16 ONLY FEATURES FORM FEED 8763 qi Allows advancing the KY16 paper so that the latest printed record can be seen ACTIVATE Receive internal dial tone LINE FEED 8762 2 Allows advancing the KY16 paper by one line ACTIVATE Optional step Pressing 2 more than once consecutively you can advance KY16 as many lines as you like Hang up to stop advancing the KY16 paper OFF LINE 8760 3 Allows pausing
11. Hang up NOTES 1 Only the extensions who are allowed to use their of wk keys can use their Programmable Facility Keys 2 For example if the set of digits 859 1 11 01 02 10 is dialed corresponding to the function code 12 ongoing calls will be transferred to extension 12 as soon as the key A is pressed 3 Below are the default settings for the four facility keys A Auto Dial Last B Call Park Parked Call Number Retrieve C Last Number D Temporary Receive Voice Redial Level Adjustment BACKGROUND MUSIC 857 Allows listening to the music transmitted by the music source connected to the system on your handsfree telephone ACTIVATE CANCEL Lift Lift handset handset e Jang ve Hane a Lift 9 UP handset O Hang up NOTES 1 To activate any facility while listening to the music first lift the handset and hang up and then lift the handset again or press the handsfree button twice to disconnect the music and to receive the internal dial tone Music is reconnected each tim th telephon becomes idle 2 The operator should have activated Music On Hold to be able to activate this feature 3 The first two steps in CANCEL are not necessary for KAREL handsfree telephones PARALLEL EXTENSIONS 8561 8560 Allows ringing the telephones of the next three extensions in your PBX group in parallel
12. IV 8 LINE LINE EN NEIEN ees geed 30 PAs Se LINE e RE 31 V PASSWORD SERVICES si ctincsseudeiiued eege genre dE RE 32 VT PASSWORD DEFINE gege ander Reels 32 V 2 PASSWORD UPDATE eet See ee 32 Va PHONE LOG MG folate A ac ie EE EE 32 V 4 CALLING FROM LOCKED PHONE AN 33 V 5 PASSWORD DIALING FROM ANY EXTENSION 34 V 6 REMOTE LINE ACCESS eener 34 VI OTHER USER SERVICES tccitacctaceet sctivnenieam dee 36 V1 1 TEMPORARY REMINDER SERVICE eee 36 V1 2 PERMANENT REMINDER SERVICE ee 36 VI 3 DO NOT DISTURB wesc ccekaticanessdencteantan ersten tinnaians 37 AR DA ei Ee RTE 38 VI 5 REMOTE FOLLOW ME eent EE eebe eege 38 V1 6 EXECUTIVE SECRETARY MODE AAA 39 VI 7 FOLLOW ME NO ANSWER AAA 40 V1 8 PROGRAMMABLE FACILITY KEYS AAA 41 VI 9 BACKGROUND MUSIC ANE 42 VI 10 PARALLEL EXTENSIONS ee 42 VI 11 ROOM MONITORING wena eege nctden chilies 43 NEE Eeer 44 VI 13 DOOR OPENER ranet aee ea oii epeka 44 VI 14 BEEPER CONTROL oie eua aa 45 VII OPERATOR SERVICES eieiei 46 VII 1 SERIAL CALL TRANSFER seeen 46 VIIL2 MULTIPLE CALL PARK trcicccicrcitnntinentineh aaa 47 VILS MULTIPLE PARKED CALL RETRIEVE cc 47 VIIL4 MUSIC ON HOLD ics ege ee aA 48 VILS TIME NEE 49 VIe DATE SETTING neii ogee lee ce ete coe casas 49 VIZ NIGH dl E 50 VIIL8 COMMON POOL ENTRY seeen 50 VIL WAKE UP SERVICE 2 25heteiuetiaddikiata dbase ede 51 VII 10 PARALLEL EIERE FER Se eet ee deEN 53 VIl 11 EXTERNAL CALL DIVERSION 53 Vil 2 SYSTEM ERROR
13. KAREUS38IISDN USER S GUIDE Edition 1 00 CONTENTS INTRODUCTION E 1 l GENERAL DEFINITIONS a2 sgecees cated pte nesupdsletaesta dels ences 3 LR el bla idee antinadiebnbssue aA aai 3 ee PAIN Ge DE 4 Il HOW Ree 5 11 1 CALLING AN ESTENSION AAA 5 11 2 CALLING THE ORERATOR AA 5 I 3 MAKING EXTERNAL CALLS ee eeeeeeeeeeneeeeeeeneeeeeee 5 IA MARKED EXTERNAL CAL 6 I 5 ACCOUNT CODED EXTERNAL CALLS 6 IG LAST NUMBER HEIDIAL AAA 7 7 PRIVATE POOL e EE 7 11 8 CALLING FROM PRIVATE POOL oeer 8 11 9 CALLING FROM COMMON POOL 8 11 10 AUTO DIAL LAGTNUMDBER A 9 11 11 AUTO DIAL PRIVATE POOL 10 11 12 AUTO DIAL COMMON POOL 11 ar HOTLINE ee eee eee ee a en cere rere cree 12 WTA We Be EE 13 EE CAMP el E 13 11 16 BUSY EXTENSION SIGNALING 14 Hel 7s INTRUSION E 14 11 18 INTRUSION IN CONFERENCE oneee 15 11 19 PAGING AN EXTENSION seeren 15 20 PAGING GROUP cniinne iaa 16 Nee Ge Le EE 16 11 22 CALLING THE DOORPHONE center ee 17 Ill HOW TO ANSWER CALLS ANE 21 Witt ANSWERING CALLS jis is dt rca ent dake ieee tens 21 HI EXTERNAL CALL PICK UP de geesde deer de dree e 21 IS SELECTIVE CALL PICK DE 22 U4 GROUP GALL PICK E 22 IV HOW TO HANDLE CALUS a i cc cb Aas ee eee 25 IV 1 CALL HOLD REPRIEVE EE 25 V2 INQUIRY CALL E 25 Med CALL TRANSFER rira eriei idsi iaeiae aiaiai ai 26 MV4 GALE TE 27 IV 5 PARKED CALL RETRIEVE esere 27 IV 6 MULTIPLE PARKED CALL REIRIENE eee 28 IV 7 THREE PARTY CONFERENCE e 28
14. QUERY EE 54 VII 13 SYSTEM PARAMETER UPDATE 55 VIII CALL RECORD LISTING FEATURES eenen 57 VILI CALE LIS WING EE 57 VLE ALL CALE LISTING RE 59 VIIS TOTAL COST LIS TING EEN 59 VIIL4 CALL RECORD CLEAR E 60 VIIL5 COMMON POOL LISTING 61 VIIL PARAMETER UISIING 61 VIILZ NIGHT GUARD WATCH cadet aes eat es 63 L t age elt 64 IX FORM REED gedeelter Se 64 Xe LINE o RE 64 K OFF TEE 64 Kal ME TEE 65 CONGRATULATIONS for the perfect choice KAREL MS38 ISDN a user friendly and multifunctional telephone system For better utilization of your system please go through this guide carefully MS38 ISDN system has a basic capacity of 1T0O ISDN line and 8 extensions Several optional accessories ar available for MS38 ISDN system to form up a full efficient communication system Take a quick look at your chances Need a user friendly device to surf among hundreds of W I system features LT48 Feature Phone enables you to access many system features and make one touch dialing by using the programmable keys LT48 Feature Phone with the menu driven LCD provides an effective environment to monitor the state of operation and easily access many system features via self explanatory messages Handsfree version is also available In need of monitoring the whole system Com OP48 Console is designed especially for the operators and the system administrators who have to monitor the state of the system Busy Disp
15. Starting Extension Number Your extension number and Ending Extension Number The number of the extension you use 2 Consult th System Supervisor for your External Call Authority Level REMOTE LINE ACCESS 9 Allows making an external call via a DISA line of the system within your External Call Authority Level when you are away This facility may be useful to establish long distance business calls from elsewhere so as to charge them to the company ACTIVATE Call a DISA line of the system Receive discontinuous tone DISA tone Receive silence Dial your extension number Dial your password Receive CxO dial tone Dial external number NOTES Consult the System Supervisor for DISA lines available on the system and for your External Call Authority Level You must be using a DTMF telephone set to use this facility The call will automatically be terminated by the system after 3 minutes Both parties receive short warning beep s 30 seconds before the termination One of the parties with a DTMF telephone may press 9 after hearing the beep s and then hear a confirming beep to continue the conversation for additional 3 minutes starting from the instant 9 is pressed Th sam operation can be repeated so as to go on conversing as long as desired but then the short warning beep s are received 20 seconds before th nd of each 3 minut period T
16. d for extension 12 When Wake Up Service facility is canceled the following message is sent to the output device Date Time e I 28 12 Lastas 12 WAKE UP SERVICE CANCELED 98 00 Wake Up Service for extension 12 is canceled When the extension lifts his handset at the reminder time the following message is sent to the output device Date Time c ae a 28 12 12 12 12 WAKE UP CALL ANSWERED 98 02 Extension 12 has lifted his handset at the reminder time When the extension does not lift his handset at the reminder time th following message is sent to the output device Date Time oe eee eee F 28 12 12 12 12 WAKE UP CALL NOT ANSWERED 98 02 Extension 12 has not lifted his handset at the reminder time 9 The above messages are also sent to the output device at the relevant states when th xtensions activate Temporary Reminder Service or Permanent Reminder Service PARALLEL OPERATORS 8561 8560 10 Allows activating the pre programmed Parallel Operators to make them ring in parallel with the operator for all incoming external calls ACTIVATE CANCEL Lift handset Lift handset 200s Soen Receive internal dial tone Receive internal dial tone NOTES 1 Consult the System Supervisor for Parallel Operators 2 Parallel Operators cannot use Operator Only Features 3 When Parallel Operators are activated Pa LEDs on the busy display panels of Karel Console
17. during his external calls 0000046 Total cost of the external calls that extension 16 has made The numbers of the metering pulses that the extensions have used during their external calls are preserved in a separat register other than the call record preserving register Hence ven when some of the call records are cleared from the system memory because of some new call records the metering pulse numbers ar not lost When this facility is used the number of metering pulses kept in this special register are multiplied with the Pulse Price defined for line 01 and thus the total cost is calculated Consult the System Supervisor for Pulse Price for line 01 CALL RECORD CLEAR 8765 A All pul lows clearing all call records and resetting the metering LSe register of a specific extension or line ACTIVATE Lift handset Dial extension number or line number Receive internal dial tone NOTES Once this code is dialed the following message is sent to the output device Date Time d T 28 12 19 12 16 CHARGE INFO CLEARED The code is dialed for 98 52 extension 16 28 12 19712 D04 CHARGE INFO CLEARED The code is dialed for 98 52 line 04 COMMON POOL LISTING 746 or 826 5 Allows listing all common pool numbers ACTIVATE Lift handset 200 ojejo Common pool numbers are listed Receive internal dial tone NOTES Common pool numbers are l
18. er ACTIVATE Lift handset Gi The system starts dialing the external number II PRIVATE POOL ENTRY EEN 7 An external number can be stored in the private pool ACTIVATE Lift handset ojo Dial private pool no ees rer 9 EEH Dial external number pees ae Hang up NOTES 1 Up to nine external numbers can be stored in the private pool of each extension 2 The number to be stored can be at most 16 digits except for the 9 private pool The number to be stored for the gt private pool can be at most 9 digits 3 By pressing a pause can b inserted between th digits Each time is pressed a pause of 1 second is inserted and each counts as one digit CALLING FROM PRIVATE POOL 6 8 Allows calling an external number previously stored in the private pool of the extension ACTIVATE Lift handset L Dial private pool no 1 9 The system starts dialing the external number CALLING FROM COMMON POOL 5 9 Allows calling an external number stored in the common pool of the system ACTIVATE Lift handset Dial common pool no 00 99 The system starts dialing the external number NOTES Consult the operator for the list of external numbers stored in the common pool of the system AUTO DIAL LAST NUMBER 770 Activates the system to call the last external number dialed repetitively al Ca Lift Lift hand
19. ere is an error with the system Er LI querying the Consoles turn on This facility allows and seeing the following types of error EDs of the Karel system Problem All the lines are out of service Number of operational MF receiver chips is nn nn 01 02 e number of the extension that left his telephone off hook e ACTIVATE Lift handset The numbers of the last line and EN extension are displayed on the console i e 04 18 The error code is displayed on the console The next error code if any is displayed on the console Otherwise the numbers of the last line and extension are displayed and the next two steps are skipped The next error code if any is displayed on the console Otherwise the numbers of the last line and extension are displayed and the next step is skipped The numbers of the last line and extension are displayed Hang up NOTES If you see to hang up 2 If you see Er 00 01 02 on your display consult the System Supervisor v Er ee on your display tell the extension VII SYSTEM PARAMETER UPDATE 13 Allows restoring the system parameters to the volatile memory from non volatile memory ACTIVATE Lift handset o 00O Receive internal dial tone During operation the system periodically checks the volatile memory and activates this feature automatically when it de
20. es of a PC DYO1 Doorphone lets you directly speak to the parties calling you through the doorphone PG100 Local Page lets you page extensions that are equipped with receivers beepers so that they can pick up their calls or attend later OTHER FAMILY MEMBERS In addition to MS38s system Karel has five other systems in MS family with different capacities MS26 gt 2 6 capacity MS38S gt 4 8 capacity MS48 gt 48 total port capacity MS48 ISDN gt 48 total port capacity MS128 gt 128 total port capacity MS224 gt 224 total port capacity For more information about all Karel products please consult your installer INTRODUCTION 1 his Easy to Use Owner s Guide provides an overall reference on the facilities of KAREL MS38 ISDN Telephone System This guide is formed up of three main chapters User s Guide All the facilities that can be used by any extension user having a standard telephone set are given any features that can be activated much easily when Karel Featur Phones and Consoles ar used ar not included in this guide 2 Operator s Guide The facilities that can be used only by the operator are given Some of the information given in this chapter are meant for the operator with a Karel Console 3 Call Record Listing Guide The CRL facilities which can be used only by the operator are given Th xplanations in this chapter are meaningful onl
21. ft handset Converse NOTES If you are busy at the time of recall the system rings your telephone after you hang up baila hn Allows waiting for the connection while the called extension or line is busy which is established as soon as the called extension or line gets idle ACTIVATE You are receiving busy tone upon dialing extension number or 7 line number Wait until extension or line gets idle Receive ring back tone C O dial tone for line Dial external number for line BUSY EXTENSION SIGNALING 1 Allows signaling the busy extension by sending a short beep through the earphone ACTIVATE Converse for or extension You are receiving busy tone upon dialing extension number NOTES The busy extension hears a beep each time 1 is pressed INTRUSION 0 Allows intruding an ongoing call of a busy extension ACTIVATE You are receiving busy tone upon dialing extension number Ie Converse p NOTES 1 You continue receiving busy tone if you are not given the authority to activate Intrusion by the System Supervisor 2 When you hang up the two parties may go on with their conversation 33 The intruded parties receive a short beep just after intrusion 4 During intrusion the party that was talking to the intruded extension can hear you but cannot participate in the conversation INTRUSION IN CONFERENCE 5 A
22. his feature may be used only if permitted by local authorities VI OTHER USER SERVICES TEMPORARY REMINDER SERVICE EEEN Allows setting a time to ring your telephone ACTIVATE CANCEL Lift handset Lift handset Oo ee Dial hour U kua and minute Heng E 004 24 9 39 s Receive internal dial tone NOTES 1 When it is the time your telephone starts ringing with a special reminder ring cadence Upon lifting the handset the ding dong tone is received Otherwise the telephone continues ringing for 2 minutes 2 In case you are busy at th reminder time telephone will ring just after you hang up 3 This service is valid only for 24 hours 4 This service is automatically canceled if any other kind of reminder or wake up service is activated PERMANENT REMINDER SERVICE 8387 Allows setting a time to ring your telephone everyday e ACTIVATE e CANCEL Lift Lift handset handset eiss eiss DO NOT DISTURB EKRWE Kl Dial hour 00 6 o 23 and minute OD Fra are DEEN Hang up Receive internal dial tone NOTES I Once this feature is activated your telephone rings with a special reminder ring cadence everyday at the reminder time and after lifting the handset the ding dong tone is received Otherwise th telephon continues ringing for 2 minutes
23. hone rings EH Lift handset Ie Converse bh e NOTES 1 External calls and internal calls ring with different cadences 2 If you are engaged in a conversation when there is an incoming external call to your telephone you will be warned by short beeps through the earphone In such a case you should terminate or park your present call and hang up You may then answer the call waiting in your queue when your telephone starts ringing III EXTERNAL CALL PICK UP 3 2 Allows answering the incoming external call ringing at any other extension ACTIVATE Lift handset Converse NOTES ds This feature is subject to permission to be given by the System Supervisor 2 The external call can be identified by its ringing cadence SR The external calls waiting in the operator queue can be picked up as well When the operator is busy the incoming calls can be recognized by the ringing buzzer on the Karel Feature Phone connected to extension 11 if it is activated by the System Supervisor SELECTIVE CALL PICK UP EA 3 Allows picking up the call ringing at any extension ACTIVATE Lift handset Dial ringing extension number Converse GROUP CALL PICK UP 5 4 Allows picking up the calls ringing at an extension in the same PBX group There are two ways to pick up the calls ACTIVATE DIAL CALL ACTIVATE AUTOMATIC CALL PICK UP
24. isted in the following format 00 0212383119 Common pool 01 2326557 register numbers amp gt External numbers 99 4072B63 where the character B signifies a pause of 1 second PARAMETER LISTING EEEN 6 Allows having a list of some basic parameters of a specific extension or line ACTIVATE SPECIFIC EXTENSION ACTIVATE att LINE Lift handset EEN or 0 line number Dial extension number ER The parameters of all extensions and lines of the system are listed The parameters of specified extension or line are listed Receive internal dial Receive internal tone dial tone NOTES 1 The parameters of an extension are listed in the following format SUBS 8 Extension number Follow Me or Remote lt POLL 7 Follow Me Extension for Day Mode PABX 2 gt Next extension in the PBX Group for Day Mode Follow Me or Remote NFOLL 2 Follow Me Extension for Night Mode NPABX 3 Next extension in the PBX Group for Night Mode External Call lt PERM 03 Authority for Day Mode NPERM 01 External Call Authority for Night Mode Intrusion Authority lt PRIO 07 GROUP 01 Access Group number Call Time Out t TOUR 02 Dig The parameters of a line are listed with the following format TRUNK 04 Line number Ringing FOLL 18 Extension for Day Mode PABX 03 Follow Me Busy Line for Day Mode Ringing e N
25. l dial tone The calls ring at the The calls ring at the Executive Secretary NOTES 1 The Secretary can call the Executive directly 2 Executives with the same Secretary can call each other directly 3 Executives with different Secretaries can call each other directly if their Intrusion Authority Levels are set accordingly by the System Supervisor Consult the System Supervisor 4 Activated canceled Executive Secretary Mode will be valid for all the Executives VI 7 FOLLOW ME NO ANSWER 86 Allows forwarding a call to another extension if it is not answered within three ringing periods ACTIVATE e CANCEL Lift i PRES Danas ets handset Dial the other extension es Hang number EEH up Receive internal dial tone NOTES Several extensions can be forwarded to the same extension VI 8 PROGRAMMABLE FACILITY KEYS 859 Allows programming the functions of the rightmost four keys of a telephone set if a DTMF telephone with 4x4 keypad is used The numeric codes of the keys are listed below 1 key A Uppermost key 2 key B 3 key C 4 key D The function codes should be entered in the following format Dial each digit with a prefix 0 eg Dial 01 for Ls ES Dial 10 for X Dial 11 for ACTIVATE Litt handset Dial numeric code of the key Dial function code in the format given above EC
26. l is transferred to the extension Your telephone rings after the extension hangs up Lift handset Converse with the external party NOTES In case of an announced transfer if the extension does not accept the transfer Hook flash to retrieve the call on hold or 4 Hook flash twice call transfer the call calls transferred to an Especially useful for transferring the same external call to other extensions There are two methods for ACTIVATE SCREENED You have an ongoing calls Hold the call Dial extension number Hang up External call is transferred to the extension Your telephone rings after the extension hangs up Lift handset Converse with the external party another extension and 2 External calls transferred by the second method return to the operator in case they are not answered within 40 seconds MULTIPLE CALL PARK RA 27 Allows parking several external calls at a time ACTIVATE You have an ongoing external p call Park the gall Receive internal dial tone MULTIPLE PARKED CALL RETRIEVE ES 3 Allows retrieving one of the multiple parked calls Any one of the following activation options may be pre programmed ACTIVATE TIME SELECTIVE ACTIVATE LINE SELECTIVE Lift BLEE handset handset Retrieve parked call Retrieve parked call by dialing line number Converse Converse
27. l through the headset In this case you should dial o to answer the call You can activate any user facility as you are receiving silence For listening to music while the headset is idle you should activate Background Music instead of Headset User The incoming calls in such a case are automatically connected to the headset upon the first beep This service is automatically deactivated at 03 00 a m DOOR OPENER 29 or 2 Allows activating the door opener provided that system relay is programmed to control Door Opener ACTIVATE Lift handset Open the door dh Receive internal dial tone e ACTIVATE WHILE TALKING TO THE DOORPHONE You are conversing through the b doorphone e Open the door Ik Continue conversing bh BEEPER CONTROL 741 740 4 Allows activating the beeper of the extension ACTIVATE CANCEL Lift Lift EH handset EE handset FE Hang up E Hang up NOTES Once this feature is activated your beeper alerts you by ringing or vibrating and displays the calling extension or line number so that you can pick up your call or attend later VII I Allows VII OPERATOR SERVICES SERIAL CALL TRANSFER receiving the external extension back serial call transfer ACTIVATE ANNOUNCED You have an ongoing call Hold the call Dial extension number Announce transfer Hang up External cal
28. lay Panel shows the states of all the extensions and lines as well as some system features and 8 character display keeps you informed about the calling called extensions and dialed numbers Handsfree version is also available Need a robot operator Private mail box C a a bonus VM38S Auto Attendant is especially useful for the systems which have high incoming external call traffic or a high intercom traffic The robot operator guides the external callers throughout their calls and henc nables the operator work more efficiently Besides the private mail boxes for each user can be used to receive leave messages from to other users Cost sensitive 4 Y16 Mini Printe lets you have a printout of the crucial information about the calls made including the duration and cost of calls distinguishing the private calls and business calls and other details CM38s Call Record Listing Interface is suggested for the companies having a PC With CM38s all information on the calls is available in PC ready for processing filtering and obtaining statistical data RS232 Interface is another call record reporting interface and lets you use any serial printer as the output device for listing the call records And the rest 4 PK38s PC Console is for the operators and used to monitor the states of the system as well as to check and edit all the programmable parameters of the system utilizing the capabiliti
29. llows intruding an ongoing call of a busy extension ACTIVATE You are receiving busy tone upon dialing extension number Ie Converse p NOTES 1 You continue receiving busy tone if you are not given the authority to activate Intrusion by the System Supervisor 2 When you hang up the two parties may go on with their conversation 3 The operator cannot use this facility 4 The intruded parties receive a short beep just after intrusion 5 During intrusion all three parties can hear each other i e a conference call is established PAGING AN EXTENSION 867 Allows paging an extension with a KAREL handsfree phone ACTIVATE Lift handset Dial extension number Make announcement after the beep PAGING GROUP 865 Allows paging all extensions with KAREL handsfree phones in a PBX group ACTIVATE Lift handset Dial one of extension numbers of the PBX group that you will announce JE Make announcement after the beep H NOTES Consult th System Supervisor for the PBX groups of extensions PAGING ALL 866 Allows paging all extensions with KAREL handsfree phones ACTIVATE Lift handset Make announcement after the p beep CALLING THE DOORPHONE 10 2 ACTIVATE Lift handset Ie Converse p HI HOW TO ANSWER CALLS ANSWERING CALLS I ACTIVATE Your telep
30. nternal dial tone NOTES 1 The current system time can be checked from Karel Consoles or Feature Phones 2 After using this facility the following message is sent to the output device Date Time T T s 28 12 12 12 11 SYSTEM CLOCK CHANGED 98 00 DATE SETTING EEEN 6 ACTIVATE Lift handset ee Dial day OL ep SE month COD at LZ and year OOF nei i EL Receive internal dial tone NOTES The current system date can be checked from Karel Feature Phones VII NIGHT MODE Te Night Mode is the mode of operation which increases the efficiency of the system by defining some of the user and system parameters separately for the Day Mode normal mode and the Night Mode The users can activate Follow Me and Remote Follow Me features separately for Day and Night Modes The System Supervisor can activate the PBX Group Line Parameters External Call Authority and Follow Me Busy Line programs separately for Day and Night Modes 8 e ACTIVATE RE Lift handset SS Receive internal dial tone Receive internal dial tone NOTES After putting the system in Night Mode the operator telephone can be locked to prevent other people from disabling the Night Mode COMMON POOL ENTRY EEY Frequently dialed external numbers can be stored in the common pool of the system ACTIVATE handset Dial common pool no 00 99 Dial external number
31. nversing 2 If the second party does not answer the call or does not accept th conference th first party can be retrieved as described in Parked Call Retrieve if the first party is external or Call Hold if the first party is an extension sections ES The operator should dial 3 instead of 4 to park the external party to activate Three Party Conference Two External Parties LINE LINE CONNECTION Allows connecting two external parties to each other ACTIVATE You have an ongoing external Cadi Call second external number J Announce connection Ss Connect two parties Receive internal dial tone NOTES dts If the second external party does not answer the call or does not accept the connection the first party can be retrieved as described in Parked Call Retrieve section The Line Line Connection will automatically be terminated by th system after 3 minutes Both parties receive short warning beep s 30 seconds before the termination One of the parties with a DTMF telephone may press 9 after hearing the beep s and then hear a confirming beep to continue the conversation for additional 3 minutes starting from the instant 9 is pressed Th sam operation can be repeated so as to go on conversing as long as desired but then the short warning beep s are received 20 seconds before th nd of each 3 minute period The operator should dial 3
32. od of time called as the Recall Time By default recall time is 60 seconds NOTES 2 In case the call returns to you when you are busy you receive short beep s through the earphone If you terminate or park your ongoing call you retrieve the previously parked call automatically 3 The operator should dial 3 instead of 4 to retrieve the parked calls from the console MULTIPLE PARKED CALL RETRI ES Allows retrieving an external call parked by the operator ACTIVATE Lift handset Oe Retrieve parked call by dialing the line number It Converse p THREE PARTY CONFERENCE Allows establishing a call with three parties aL SS I ACTIVATE TWO EXTERNAL ACTIVATE TWO EXTENSIONS PARTIES You have an ongoing You have an ongoing p external call h intercom Park the call Dial second external number Announce conference Establish conference It Converse with both It bh parties bh e D Hold the call Dial second extension number Announce conference Establish conference Converse with both extensions CTIVATE EXTENSION AND EXTERNAL LINE You have an ongoing external call C9 a Hold the call Dial extension number Announce conference Establish conference J a Converse with both parties NOTES 1 If one of the parties in the conference hangs up then the other two may go on co
33. oop of call forwarding is prevented REMOTE FOLLOW ME 855 Allows activating Follow Me feature from other extensions ACTIVATE Lift handset of any extension Dial your extension number Dial extension number to which your calls will be forwarded CANCEL CANCEL Lift handset of any extension Dial your extension Lift handset of your telephone number Hang up Hang up e 1 Follow Me extension numbers can be defined separately for the Day Mode and for the Night Mode Consult the System Supervisor 2 Several extensions can be forwarded to the same extension SH If E forwards his calls to E and E forwards his calls to E3 incoming calls for E keep ringing on E Thus an endless loop of call forwarding is prevented VI 6 EXECUTIVE SECRETARY MODE 889 88 8 The Follow Me feature may be utilized as an Executive Secretary Mode to allow all calls coming to the Executive ring at the Secretary In this case the extension who activated Follow Me or Remote Follow Me feature is the Executive and the extension to whom the calls are forwarded is the Secretary The Secretary may activate cancel the Executive Secretary Mode temporarily when necessary as follows e CANCEL SECRETARY ACTIVATE SECRETARY Lift Lift h handset ift handset oe E Receive the internal dial tone Receive the interna
34. p You may then answer the recall when your telephone starts ringing ER he system keeps calling the external number up to the zb limit determined by the local authorities c t he facility is cancelled automatically the alled party cannot be reached during these attempts AUTO DIAL COMMON POOL 78 7 2 Activates the system to call a number stored in the common pool of the system repetitively ACTIVATE CANCEL Lift handset Lift handset Dial common pool no Hang G 00 y 99 grops Hang up Wait until called party rings Your telephone rings in external call cadence Lift handset Converse e 1 This feature is subject to permission to be given by the System Supervisor 2 If you are engaged in a conversation when the system attempts to connect the line you will be warned by short beeps through the earphone In such a case you should terminate or park your present call and hang up You may then answer the recall when your telephone starts ringing 3 he system keeps calling the external number up to the alled party cannot be reached during these attempts he facility is cancelled automatically T limit determined by the local authorities If the c t HOT LINE Any one of the following Hot Line options may be pre programmed for the extension ACTIVATE IMMEDIATE INTERCOM ACTIVATE DELAYED INTERCOM Lift handset We Lift handset
35. ressing key a little longer than pressing the number keys NM The users with telephone sets having FLASH or R key can also make hook flash By pressing the FLASH or R key provided these keys give a pause between 100 600 milliseconds Although hook flash is illustrated with figure in the following pages of this guide any method explained above can be used for hook flash Hang up is required to terminat som features e g an external call call transfer described in the following pages Various ways to hang up depending on the telephone set of the user are given below e All users can hang up gt By placing the handset of the telephone NM The users with DTMF telephone sets having a En key can also hang up gt By pressing key a little longer than pressing the number keys When key is pressed the user receives dial tone of the system as if he placed the handset and lifted it again NM The users with telephone sets having TRANSFER key can also hang up gt By pressing the TRANSFER key When TRANSFER key is pressed the user receives dial tone of the system as if he placed the handset and lifted it again Although hang up is illustrated with figure in the following pages of this guide any method explained above can be used for hang up I HOW TO MAKE CALLS CALLING AN EXTENSION 1 ACTIVATE Lift handset
36. s locked th system waits for the password for the external calls ACTIVATE CANCEL Lift handset Lift handset lt gt ER g lt gt ER g Dial your Dial your password password Lock the Unlock the telephone telephone Receive internal dial Receive internal tone dial tone NOTES If the password is canceled whil th telephon is locked then the telephone is unlocked automatically CALLING FROM LOCKED PHONE 9 or 7 Allows making an external call from a locked phone ACTIVATE Lift handset Dial line number Receive beep Dial your password Receive C O dial tone Dial external number NOTES You can also use other features Calling From Private Pool Calling From Common Pool Auto Dial and so on to make calls from locked telephone In such a case you should follow the same procedure in the relevant section and dial the password upon receipt of the short beep PASSWORD DIALING FROM ANY EXTENSION 799 Allows making external calls from any extension within your External Call Authority Level independent of the authority level of the extension used ACTIVATE Lift handset Dial your extension number Dial your password Receive C O dial tone Dial external number NOTES 1 If this feature is activated th system records the call with
37. s of the Parallel Operators as well as the operator turn on EXTERNAL CALL DIVERSION EK 1 Allows forwarding incoming calls from a certain line when the system is in Night Mode to an external number Useful for receiving business calls at home during night time ACTIVATE CANCEL Lift handset Dial line Dial line number Dial external number Hang up NOTES number Hang up 1 The forwarding takes effect only during the Night Mode n th 2 The number to b ntered can be at most 14 digits 3 By pressing a pause can b inserted betw digits Each time is pressed a pause of 1 second is 4 inserted and each after 3 minutes beep s 30 parties with a DTMF telephone hearing the beep s and then to continue the conversation for addit starting from the instant 9 is pr counts as one digit The call will automatically be terminated by the system Both parties receive seconds before the termination may press hear a confirming short warning One of the 9 after beep ional 3 minutes ssed Th sam operation can be repeated so as to go on conversing as long as desired but then received 20 seconds before period the This feature may be used only authorities the short warning beep s are end of ach 3 minut if permitted by local SYSTEM ERROR QUERY 739 2 When th
38. set handset Hang up Hang up Wait until called party rings Your telephone rings in external call cadence Lift handset Converse NOTES is This feature is subject to permission to be given by he System Supervisor ct f you are engaged in a conversation when the system ttempts to connect the line you will be warned by hort beeps through the earphone In such a case you hould terminate or park your present call and hang up ou may then answer the recall when your telephone tarts ringing U rm WM D H The system keeps calling the external number up to the limit determined by the local authorities If the called party cannot be reached during these attempts the facility is cancelled automatically AUTO DIAL PRIVATE POOL 77 Activates the system to call a number stored in the private pool of the extension repetitively ACTIVATE CANCEL Lift handset ee handset Dial private pool no Hang up Dens Hang up Wait until called party rings Your telephone rings in external call cadence Lift handset Converse e 1 This feature is subject to permission to be given by the System Supervisor 2 If you are engaged in a conversation when the system attempts to connect the line you will be warned by short beeps through the earphone In such a case you should terminate or park your present call and hang u
39. sferred hold is transferred to the other to the other extension extension NOTES Jk In case of an announced transfer if the other extension does not accept the transfer Hook flash to retrieve the call on hold or Hook flash twice call another extension transfer the call are and 2 External calls transferred by the second method return to the operator in case they are not answered within 40 seconds 3 Intercoms transferred by the second method drop in case they are not answered within 40 seconds CALL PARK RA Allows parking an ongoing external call so that the telephone can be used at discretion ACTIVATE JE You have an ongoing external call Receive internal dial tone NOTES K One external call can be parked at a time If a second external call is parked automatic connection to the first parked call will be established 2 The operator should dial 3 instead of 4 for parking an external call V PARKED CALL RETRIEVE C Ee d 44 Allows retrieving a previously parked external call ACTIVATE FROM PARKING ACTIVATE FROM OTHER EXTENSION EXTENSION l Lift Us Ee Us handset Retrieve parked call Retrieve parked call by It Converse Je dialing number of the bh extension who parked the call Ie Converse k 1 Parked call returns to the parking extension in case it is not retrieved in a programmable peri
40. tects a problem in the volatile memory This feature is activated automatically every night at 00 00 VII CALL RECORD LISTING FEATURES CALL LISTING 8766 LL Allows listing call records of a specific extension or line via the output device connected to the system ACTIVATE Lift handset Dial extension number or line number Receive internal dial tone NOTES 1 Once this code is dialed for an extension the records of the calls started by that extension are sent to the output device 2 The call records are sent to the output device in the following format a To the PC or any serial printer 0006 X 25 01 1223025 2932 2 0 12 15 03 Y 0023 000004 4673327 96 0 54 4 6 b To KY16 Mini Printer 0006 x 25 01 12 30 5 0 2 04 12 15 03 Y 0023 0000046 467332 r where 0006 Counter X i Gett IC for incoming calls type LDIS for long distance calls 25 01 96 12 30 50 T2325 54 2 04 12 15 03 Y 0023 000004 6 467332 7 INTL for international calls For the calls where the called number is from common pool the character C appears near X Date Starting time of the call Ending time of the call Duration of the call Starting extension Ending extension Line number through which the call is established Additional U for Missed Calls call type P for Password Dialing information From Another Extension
41. the ongoing listing on KY16 ACTIVATE Lift handset Receive internal dial tone socs ON LINE 4 Allows restarting the previously paused listing on KY16 ACTIVATE Receive internal dial tone
42. y if there is a CRL output device connected to the system The operator is the first extension of the system with default number 11 I GENERAL DEFINITIONS In this guide the explanations of the features are given ina fixed format Header Name and code of the feature is given Descriptio Brief description of the feature as well as n frequently used applications as appropriate are given Activate Procedure to activate the feature is illustrated with figures Cancel Procedure to cancel the activated feature is illustrated with figures Notes Supplementary notes restrictions and remarks about the required authorizations if any in using the feature are given The Hook Flash and Hang Up operations which are frequently used throughout the rest of this guide can be implemented in various ways It is strongly recommended to read the following sections to find out the most appropriate way for the user HOOK FLASH Hook flash is required to activate some features e g call hold call park described in the following pages When a user makes hook flash he receives a continuos bass tone Various ways to make hook flash depending on the telephone set of the user are given below NM All users can make hook flash gt By pressing the hook switch of the telephone for a short while 100 600 milliseconds NM The users with DTMF telephone sets having a key can also make hook flash gt By p

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