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Installation Manual KX-NCP1000

1. Installation Manual 125 3 10 1 Connection of Peripherals BGM MOH The PBX provides Background Music and Music on Hold An external music source e g user supplied radio can be connected to the PBX CAUTION The External Music Jack is an SELV port and should only be connected to an approved SELV device or in Australia via the Line Isolation Unit with the Telecommunications Compliance Label Notice Wiring should be done carefully to prevent undue force being exerted on the plug Otherwise sound may only be heard intermittently When the PBX and external music source are not connected to the same earth hum noise may be induced into Background Music and Music on Hold Pager A paging device user supplied can be connected to the PBX CAUTION The External Paging Jack is an SELV port and should only be connected to an approved SELV device or in Australia via the Line Isolation Unit with the Telecommunications Compliance Label PC Printer via RS 232C The PBX is equipped with an RS 232C interface This interface provides communication between the PBX and the user supplied devices such as PC or line printers The RS 232C port is used for system programming SMDR diagnostics and external system database storage save load functions CAUTION To protect the system keep the following in mind 1 Make sure that both connector cases frame ground of the RS 232C cross cable
2. 3 2 6 Attaching a Ferrite Core 3 2 6 Attaching a Ferrite Core A ferrite core must be attached when an RJ45 connector is connected to an IPCMPR or E1 PRI30 BRI2 cards For the IPCMPR Card Wrap the cable once around the ferrite core then close the case of the ferrite core Attach the ferrite core 3 cm away from the connector The ferrite core is included with the PBX For the E1 PRI30 Cards Wrap the cable once around the ferrite core then close the case of the ferrite core Attach the ferrite core 5 cm away from the connector The ferrite core is included with the card For the BRI2 Card Wrap the cable s once around the ferrite core then close the case of the ferrite core Attach the ferrite core as close to the card s connector as possible The ferrite core is included with the card Installation Manual 61 3 2 7 19 inch Rack Mounting 3 2 19 inch Rack Mounting CAUTION Be careful not to drop the PBX when installing and detaching Only use the 19 inch rack mounting equipment attachment bracket screws included with the PBX When the PBX is mounted on a 19 inch rack make sure that the installation of the unit does not cause the temperature of the rack to exceed its limit If the PBX is not installed properly using the securing correct methods the PBX may fall causing serious damage When this product is no longer in use make sure to detach it from the rack 1 Fix
3. Note e This optional service card can be used for either trunk or extension connection by setting the A B Switch or using the connector with appropriate pin assignments To confirm the trunk connection refer to Confirming the Trunk Connection in 3 13 1 Starting the PBX Switch Settings Switch Type Usage and Status Definition A B Slide Select A default for trunk or B for extension use 88 Installation Manual Pin Assignments RJ45 Connector for Trunk Use 3 5 6 PRI23 Card KX NCP1290 No Signal Name Level V Function 1 RX Receive data 2 RX Receive data HITT 3 Reserved L 4 TX Transmit data i 5 TX Transmit data 6 8 Reserved RJ45 Connector for Extension Use No Signal Name Level V Function 1 TX Transmit data 2 TX Transmit data HELL I 3 Reserved px 4 RX Receive data i i 5 RX Receive data 6 8 Reserved _ LED Indications Indication Colour Description CARD STATUS Green Red Card status indication OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service SYNC ERR Red Non synchronisation status indication OFF Nor
4. Installation Manual 81 3 5 4 BRI2 Card KX NCP1280 3 5 4 BRI2 Card KX NCP1280 Function 2 port ISDN Basic Rate Interface card EURO ISDN ETSI compliant RJ45 LINE 1 to LINE 2 a LEDs To NT1 Extension Accessories and User supplied Items Accessories included Ferrite core x 1 User supplied not included RJ45 connector CAUTION Notice Note If the connected ISDN terminal has no external power source make sure that the power is supplied from the BRI2 card by programming the PBX accordingly However if there is an external power source to the terminal make sure that there is no power supplied to the terminal from the BRI2 card Failure to do so may cause damage to the power supply circuit of the BRI2 card or the terminal When connecting this optional service card to the trunk connect through an NT1 do not connect to the U interface of the trunk directly When connecting the RJ45 connector attach the included ferrite core Refer to 3 2 6 Attaching a Ferrite Core This optional service card has 100 of terminal resistance For use in point to multi point connection the card must be placed at the end of the bus This optional service card can be used for either trunk or extension connection by setting the A B Switch or using the connector with appropriate pin assignments To confirm the trunk connection refer to Confirming the Trunk Connection in 3 13 1 Starting the PBX Switch Settings
5. 82 Switch Type Usage and Status Definition AIB Slide Select A default for trunk or B for extension use Installation Manual 3 5 4 BRI2 Card KX NCP1280 Pin Assignments RJ45 Connector for Trunk Use No Signal Name Level V Function 1 2 Reserved 3 TX1 Transmit data 1 HITT 4 RX2 Receive data 2 a 5 RX1 Receive data 1 i 6 TX2 Transmit data 2 7 8 Reserved RJ45 Connector for Extension Use No Signal Name Level V Function 1 2 Reserved 3 RX2 Receive data 2 HET I 4 TX1 Transmit data 1 px 5 TX2 Transmit data 2 i i 6 RX1 Receive data 1 7 8 Reserved LED Indications Indication Colour Description CARD STATUS Green Red Card status indication OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use Red ON Fault includes reset Red Flashing 60 times per minute Out of Service LINE 2 LINE 1 Green Line status indication LINE 1 and LINE 2 Refer to LINE LED Pattern below for details LINE LED Pattern Master Layer 1 Layer 2 Clock LED Pattern OFF OFF OFF 1s Installation Manual 83 3 5 4 BRI2 Card KX NCP1280 Master Layer 1 Layer 2 Clock LED Pattern ON OFF OFF 1s 5h ON ON OFF 1s
6. Alarm Clock Slave Flashing 60 times per minute Alarm Clock Master AIS Red AIS status indication OFF Normal ON Alarm Installation Manual 77 3 5 2 T1 Card KX NCP1187 Indication Colour Description SYNC Green Synchronisation status indication e OFF Not synchronised e ON Synchronised e Flashing 60 times per minute Synchronised Clock Master Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the T1 cards is shown below Diameter Maximum Distance 0 5 mm 200m 78 Installation Manual 3 5 3 E1 Card KX NCP1188 3 5 3 E1 Card KX NCP1188 Function 1 port E1 trunk card ITU T standard compliant BNC TX outer conductor M For Frame For Frame round Open Ground Short LEDs RJ45 Ar To NT1 Extension Ar To NT1 Extension For RJ45 xa o Le For BNC 1200 75041200 75Q Accessories and User supplied Items Accessories included Ferrite core x 1 User supplied not included RJ45 or BNC connector CAUTION e When connecting this optional service card to the trunk connect through NT1 do not connect to the trunk directly e E1 ports are SELV ports and should only be connected to SELV services Notice When connecting the RJ45 connector attach the included ferrite core Refer to 3 2 6 Attaching a Ferrite Core Note n some countries areas this optional service card must no
7. ON OFF ON dg ON ON ON Layer 1 ON Synchronous Layer 2 ON Link established OFF Link not established Master Clock ON Master OFF Slave Maximum Cabling Distance of SO Bus Connection The maximum length of the extension cable that connects the PBX and the ISDN terminal equipment TE is shown below aie eal ace eas CAT 5 Under 1000 m Rete Ep PES TE CAT 5 Under 150 m INT M b gt Point to Multipoint SR ra E TE 1 TE8 CAT 5 Under 500 m CAT 5 Under 50 m Expansion Di n Point to Multipoint m m TE 1 TE8 p i EE 84 Installation Manual 3 5 5 PRI30 Card KX NCP1290CE KX NCP1290CJ KX NCP1290CN 3 5 5 PRI30 Card KX NCP1290CE KX NCP1290CJ KX NCP1290CN Function 1 port ISDN Primary Rate Interface card 30B channels EURO ISDN ETSI compliant RJ45 To NT1 Extension Accessories and User supplied Items Accessories included Ferrite core x 1 User supplied not included RJ45 connector CAUTION e When connecting this optional service card to the trunk connect through an NT1 do not connect to the U interface of the trunk directly PRI ports are SELV ports and should only be connected to SELV services Notice When connecting the RJ45 connector attach the included ferrite core Refer to 3 2 6 Attaching a Ferrite Core Note n some countries areas this optional service card
8. Password Security CAUTION To the Administrator or Installer regarding the system password 1 2 Please provide all system passwords to the customer To avoid unauthorised access and possible abuse of the PBX keep the passwords secret and inform the customer of the importance of the passwords and the possible dangers if they become known to others The PBX has default passwords preset For security change these passwords the first time that you programme the PBX Change the passwords periodically It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorised access For a list of numbers and characters that can be used in system passwords refer to 1 1 2 Entering Characters in the PC Programming Manual Installing the Maintenance Console Note a x Make sure to install and use the latest version of the Maintenance Console To install or uninstall the software on a PC running Windows XP Professional you must be logged in as a user in either the Administrators or Power Users group To install or uninstall the software on a PC running Windows Vista Business you must be logged in as a user in the Administrators group Copy the setup file of the Maintenance Console to your PC Double click the setup file to run the installer Follow the on screen instructions provided by the installation wizard Starting the Maintenance Console and Assigning the Basic Items Q
9. T R D1 D2 APT 2 pair wire PT interface CS PT interface CS High density DSS Console and Add on Key Module Dimension KX NCP500 430 mm W x 88 mm H x 340 mm D KX NCP1000 430 mm W x 130 mm H x 340 mm D Weight when fully KX NCP500 Under 7 kg NISHRDE KX NCP1000 Under 8 kg If tolerance may be exceeded an Uninterruptible Power Supply UPS is recommended 28 Installation Manual 1 pair wire D1 D2 4 pair wire D1 D2 1 pair wire D1 D2 1 4 2 Characteristics 1 4 2 Characteristics Terminal Equipment Loop Limit e PT KX DT300 KX T7600 series DPT 90 Q all other DPTs APTs 400 e SLT 600 Q including set e Doorphone 200 CS 650 Minimum Leakage Resistance 15 000 O minimum Maximum Number of Extension Instruments per Line 1 for PT or SLT 2 by Parallel or eXtra Device Port connection of an APT DPT and an SLT 3 by Digital eXtra Device Port connection of 2 DPTs and an SLT Ring Voltage 75 Vrms at 20 Hz 25 Hz depending on the Ringing Load Trunk Loop Limit 1600 Q maximum Hookswitch Flash Recall Timing Range 24 ms to 2032 ms BRI Cards Internal ISDN Mode Supply Voltage 40 V Power Supply BRI2 4 5 W per 1 line 9 W per 2 lines Power Supply Method Phantom Power Supply Door Opener Current Limit 24 V DC 30 V AC 1 A maximum External Relay Current Limit 24 V DC 30 V AC 1 A maximum Externa
10. indicates that the extension card supports the terminal 110 Installation Manual 3 8 2 Parallel Connection of the Extensions 3 8 2 Parallel Connection of the Extensions Any SLT can be connected in parallel with an APT or a DPT as follows Note In addition to an SLT an answering machine a fax machine or a modem PC can be connected in parallel with an APT or a DPT With APT For parallel connection eXtra Device Port XDP mode must be disabled for that port through system programming Refer to 1 11 9 Parallelled Telephone and 2 1 1 Extension Port Configuration in the Feature Guide for further information To DHLC4 card m i Modular T Adaptor at 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins T R D1 gt and D2 APT SLT Installation Manual 111 3 8 2 Parallel Connection of the Extensions With DPT Parallel mode or eXtra Device Port XDP mode can be selected through system programming If XDP mode is enabled through system programming parallel connection is not possible Refer to 1 11 9 Parallelled Telephone and 2 1 1 Extension Port Configuration in the Feature Guide for further information Using a Modular T Adaptor To DHLC4 card t 4 Modular T Adaptor at 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins D1 and gt D2 DPT SLT Using an EXtra D
11. m 3 D1 Data port High hi 4 T Tip ni 5 R Ring 6 D2 Data port Low 7 8 Reserved Installation Manual 91 3 6 1 DHLC4 Card KX NCP1170 LED Indications 92 Indication Colour Description CARD STATUS Green Card status indication Orange Red OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use Orange Flashing Detection of PT interface CS connection when starting up the PT interface CS Red ON Fault includes reset Red Flashing 60 times per minute Out of Service Installation Manual 3 6 2 DLC8 Card KX NCP1171 3 6 2 DLC8 Card KX NCP1171 Function 8 port digital extension card for DPTs DSS consoles and PT interface CSs RJ45 To extensions LED Accessories and User supplied Items Accessories included none User supplied not included RJ45 connector Pin Assignments RJ45 Connector No Signal Name Function 1 2 Reserved mom 3 D1 Data port High ul 4 5 Reserved 6 D2 Data port Low 7 8 Reserved LED Indications Indication Colour Description CARD STATUS Green Card status indication Orange Red OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use Orange Flashing Detection of PT interface CS connection when starting up th
12. shielded cable are conductive If they are not conductive make sure that both connector cases of the cable are firmly connected 2 If this is not possible connect the frame of the PBX to the frame of the PC Printer using an earthing wire in order to prevent difference in the electrical potentials Pin Assignments Circuit Type No Signal Name Function EIA CCITT 2 RD RXD Receive Data BB 104 6 1 3 SD TXD Transmit Data BA 103 so 4 ER DTR Data Terminal Ready CD 108 2 5 SG Signal Ground AB 102 oe 6 DR DSR Data Set Ready CC 107 7 RS RTS Request To Send CA 105 8 CS CTS Clear To Send CB 106 126 Installation Manual Connection Charts For connecting a printer PC with a 9 pin RS 232C connector 3 10 1 Connection of Peripherals PBX 9 pin Printer PC 9 pin Circuit Type Signal Signal Circuit Type EIA Name Pin No Pin No Name EIA BB RD RXD 2 e ae 2 RD RXD BB BA SD TXD 3 3 SD TXD BA CD ER DTR 4 4 ER DTR CD AB SG 5 DE 5 SG AB CC DR DSR 6 6 DR DSR cc CA RS RTS 7 m m 7 RS RTS CA CB CS CTS 8 8 CS CTS CB For connecting a printer PC with a 25 pin RS 232C connector RS 232C Signals Receive Data RXD input Conveys signals from the printer or the PC PBX 9 pin Printer PC 25 pin Be is Pin No Pin No vidis PRU BB
13. 220 V German type Doorphone 1 gi A 10 34 0V L O U B 12V 8VTO 9 Path tag 3733 33 44 4 9 S Path 1b i pcb Doorphone 1 j beta Adaptor i 3 OPta i na sees 220 V 102 Installation Manual 3 7 4 EIO4 Card KX TDA0164 3 7 4 EIO4 Card KX TDA0164 Function 4 port external input output card To be mounted on the OPB3 card Fully insert the connectors through the panel openings To external rela To external sensors 10 pin Accessories and User supplied Items Accessories included Screws x 3 10 pin terminal block x 1 8 pin terminal block x 1 User supplied not included Copper wire Note For details about connection to external sensors and external relays refer to 3 9 1 Connection of Doorphones Door Openers External Sensors and External Relays Installation Manual 103 3 7 4 EIO4 Card KX TDA0164 Pin Assignments 8 pin Terminal Block 104 No Signal Name Function 1 C4b Control 4 2 C4a Control 4 com eee LEN EE C3b Control 3 4 C3a Control 3 com 5 C2b Control 2 6 C2a Control 2 com 7 Cib Control 1 8 Cia Control 1 com 10 pin Terminal Block No Signal Name Function 1 2 Reserved 3 OP4b Opener
14. 28 44 Extension Virtual Extension Card 40 64 IP PT and IP Softphone 40 64 SIP Extension 32 64 Note For non peer to peer calls via the DSP card calls cannot be made or received when all of the card s resources are being used Installation Manual 33 1 4 3 System Capacity Maximum Terminal Equipment The following shows the number of each terminal equipment type supported by the PBX Terminal Equipment Type KX NCP500 KX NCP1000 Telephone 68 108 SLT 20 36 KX DT300 KX T7600 series DPT 24 40 KX T7560 KX T7565 DPT 20 36 Other DPT 6 10 APT 4 4 IP PT 40 64 SIP Extension 32 64 DSS console 8 8 CS 4 High density CS 2 4 IP CS 8 8 PS 64 64 Voice Processing System VPS 2 2 Doorphone 16 16 Door Opener 16 16 External Sensor 16 16 External Relay 16 16 KX NT400 KX NT300 series and KX NT265 software version 2 00 or later only 7 When using the DPH2 card the maximum number of doorphones is 12 Note for KX NT265 IP PT users The supported card varies depending on the software version of your KX NT265 IP PT To confirm the version follow the procedure below While starting up PROGRAM SP PHONE SP PHONE p G O gt gt p AP Version pp Select Select Maintenance Version display To exit the programming mode SP PHONE Software version HOLD HOLD pp D gt is displayed gt C_ COC co 34 Installation Manual 1
15. 4 3 System Capacity Digital EXtra Device Port Digital XDP Connection Capacity The number of Digital XDP ports that can be assigned depends on the following the number of connected DPTs the maximum number of DPTs the PBX can support The tables below show examples of how many Digital XDP ports can be assigned with different configurations For details about the Digital XDP connection refer to 3 8 3 Digital EXtra Device Port Digital XDP Connection KX NCP500 Config 1 Config 2 Config 3 Config 4 Config 5 Small Free Slot DHLC4 DHLC4 DHLC4 Regular Free Slot DLC8 DLC8 DLC16 DLC16 No of DPT ports 4 8 12 16 20 No of Digital XDP ports 4 8 12 8 4 Total No of DPTs max 24 8 16 24 24 24 Note With Config 4 and Config 5 the combination of 12 DPT ports and 12 Digital XDP ports is also possible KX NCP1000 Config 1 Config 2 Config 3 Config 4 Config 5 Small Free Slot DHLC4 DHLC4 DLC16 DLC16 DLC8 DLC16 DLC16 DES DLC16 DLC16 DLC16 No of DPT ports 16 20 24 32 36 No of Digital XDP ports 16 20 16 8 4 Total No of DPTs max 40 32 40 40 40 40 Note With Config 3 Config 4 and Config 5 the combination of 20 DPT ports and 20 Digital XDP ports is also possible Installation Manual 1 4 3 System Capacity Power Supply Unit Capacity 36 The pre installed power supply unit PSU in each PBX supports a different load figur
16. CA Communication Assistant Installation Manual 23 1 2 2 System Connection Diagram Analogue L COT4 SLC16 Trunk KX NCP1180 KX NCP1174 J ISDN BRI Line _ BRI2 SLCS 1a g Digital Trunk KX NCP1280 EUS SLT RI30 Wireless Phone Fax Machine KXNOPTI72 B B Hu wee coueriune Ires ud DM ompany Digital Trunk KX NCP1290CN KX DT346 DLC8 KX NCP1171 KX DT300 KX DT300 KX DT343 PC PRI23 DSS KX NCP1290 DHLC4 Console KX T7600 KX T7600 KX T7636 KX NCP1170 DPT DPT KX T7633 DPT T1 Line TI 2 Digital Trunk EA H F Ef Line E1 SLT Wireless Phone APT FaxMachine PT interface CS ps Digital Trunk Museu OPB3 pHLc DHLConly DHLC only DHLC only Voice KX NCP1190 Processing only System DPH4 KX TDA0161 O DPH2 KX TDA0162 Doorphone amp Door Opener o B External Sensor External Relay Device RR Station Message KX Anm 4 o C9 Detail Recording SMDR is Radio DSP16 I KX TDE0110 9 MJ 9 Amplifier Pager Speaker a DSP64 KX TDE0111 Trunk Slot Extension Slot IP Extensi IP PS a SIP Extension CS Ww Ls o VAPGW16 L Private IP Router LAN Network WAN i V SIPGW16 C 4Q amp o ITSP DCE Router Network e g ADSL Modem L uo IP PT IP Softphone PC CTI Server Mountable Equipment CA Client PC 24 Installation Manual 1 3 1 Optional Equipment 1 3
17. Channel SIP Trunk Card V SIPGW16 Virtual Extension Cards Virtual 32 Channel VoIP Extension Card V IPEXT32 Virtual 32 Channel SIP Extension Card V SIPEXT32 Virtual 4 Channel Cell Station Interface Card V IPCS4 Small Free Slot Physical Trunk KX NCP1180 4 Port Analogue Trunk Card LCOT4 Cards KX NCP1280 2 Port BRI Card BRI2 KX NCP1290CE PRI Card PRI30 KX NCP1290CJ PRI Card PRI30 KX NCP1290CN PRI Card PRI30 KX NCP 1290 PRI Card PRI23 Physical Extension KX NCP1170 4 Port Digital Hybrid Extension Card DHLC4 Card Regular Free Slot Installation Manual 3 System Components Category Model No Description Physical Trunk KX NCP1187 T 1 Trunk Card T1 Cards KX NCP1188 E 1 Trunk Card E1 Physical Extension KX NCP1171 8 Port Digital Extension Card DLC8 cae KX NCP1172 16 Port Digital Extension Card DLC16 KX NCP1173 8 Port Single Line Telephone Extension Card SLC8 KX NCP1174 16 Port Single Line Telephone Extension Card SLC16 Other Physical Card KX NCP1190 Optional 3 Slot Base Card OPB3 OPB3 Other Physical KX TDA0161 4 Port Doorphone Card DPH4 Caldo KX TDA0162 2 Port Doorphone Card German Type DPH2 KX TDA0164 4 Port External Input Output Card EIO4 KX TDA0166 16 Channel Echo Canceller Card ECHO16 KX TDA0191 4 Channel Message Card MSG4 KX TDA0192 2 Channel Simplified Voice Message Card ESVM2 KX TDA0194 4 Channel Simpli
18. DSP16 Card KX TDE0110 70 DSP4 Card KX NCP1104 70 DSP64 Card KX TDE0111 70 114 E E 1 Trunk Card KX NCP1188 E1 Card KX NCP1188 79 ECHO16 Card KX TDA0166 EIO4 Card KX TDA0164 103 Error Log 152 External Relay 103 105 122 External Sensor 103 105 122 EXtra Device Port XDP Mode 25 79 106 112 114 F Ferrite Core 61 First Party Call Control CTI Connection 121 Index Floor Standing 63 Frame Earth Connection 56 Information about the Virtual Cards 73 Installation Precautions 52 IP Convergence Main Processing Card IPCMPR Card 67 IPCMPR Card 67 IPCMPR Card Slot 30 K Key Management System 46 KX NCP1104 4 Channel VoIP DSP Card 25 70 KX NCP1170 4 Port Digital Hybrid Extension Card KX NCP1171 8 Port Digital Extension Card 25 93 KX NCP1172 16 Port Digital Extension Card 25 94 KX NCP1173 8 Port Single Line Telephone Extension Card 25 95 KX NCP1174 16 Port Single Line Telephone Extension Card 25 96 KX NCP1180 4 Port Analogue Trunk Card KX NCP1187 T 1 Trunk Card 25 76 KX NCP1188 E 1 Trunk Card 25 79 KX NCP1190 Optional 3 Slot Base Card KX NCP1280 2 Port BRI Card 25 KX NCP1280 BRI2 Card 82 KX NCP1290 PRI Card PRI23 25 88 KX NCP1290CE PRI Card PRI30 25 85 KX NCP1290CJ PRI Card PRI30 25 85 KX NCP1290CN PRI Card PRI30 25 85 KX NCS2101 Activation Key for CA Basic for 1 User 47 KX NCS2105 Activation Key for CA Basic for 5 Users 47 KX NCS2
19. Frame Earth Connection 3 2 3 Frame Earth Connection 1 Loosen the screw 2 Insert an earthing wire user supplied Screw 3 Tighten the screw 4 Connect the earthing wire to earth Earthing wire B EN WARNING Proper earthing connection to earth is very important to reduce the risk to the user of electrocution or to protect the PBX from the bad effects of external noise in the case of a lightning strike The earthing wire of the AC cable has an effect against external noise and lightning strikes but it may not be enough to protect the PBX A permanent connection between earth and the earth terminal of the PBX must be made CAUTION For earthing wire green and yellow insulation is required and the cross sectional area of the conductor must be more than 0 75 mm or 18 AWG Notice Be sure to comply with applicable local regulations e g laws guidelines 56 Installation Manual 3 2 4 Installing Removing the Optional Service Cards 3 2 4 Installing Removing the Optional Service Cards CAUTION e To protect the back board from static electricity do not touch parts on the back board in the main unit and on the optional service cards To discharge static electricity touch ground or wear an earthing strap When the e label is attached to an optional service card for small free slots be sure to turn the power switch off before installing or removing the card When installing or removi
20. LAN LINK Green Link status indication OFF Off line ON Linked normally Flashing In communication 100 Yellow Data transmission speed indication OFF 10 Mbps ON 100 Mbps Installation Manual 69 3 3 2 DSP4 Card KX NCP1104 DSP16 Card KX TDE0110 and DSP64 Card KX TDE0111 3 3 2 DSP4 Card KX NCP1104 DSP16 Card KX TDE0110 and DSP64 Card KX TDE0111 Function DSP4 4 channel digital signal processor card with a 4 Channel IP Trunk activation key and an 8 Channel IP Proprietary Telephone activation key preinstalled Compliant with ITU T G 729A and G 711 codec methods To be mounted on the IPCMPR card DSP16 16 channel digital signal processor card with a 4 Channel IP Trunk activation key and an 8 Channel IP Proprietary Telephone activation key preinstalled Compliant with ITU T G 729A and G 711 codec methods To be mounted on the IPCMPR card DSP64 64 channel digital signal processor card with four 4 Channel IP Trunk activation keys and four 8 Channel IP Proprietary Telephone activation keys preinstalled Compliant with ITU T G 729A and G 711 codec methods To be mounted on the IPCMPR card Screws DSP4 Card DSP16 Card DSP64 Card Accessories and User supplied Items Accessories included Screws x 3 User supplied not included none Note Depending on the number and the type of IP trunks and IP telephones you wish to use required activation keys are determi
21. Optional Equipment 1 3 1 Optional Equipment Model No Model Name Description KX NCP1104 4 Channel VoIP DSP Card DSP4 4 channel digital signal processor card with a 4 Channel IP Trunk activation key and an 8 Channel IP Proprietary Telephone activation key preinstalled Compliant with ITU T G 729A and G 711 codec methods To be mounted on the IPCMPR card KX NCP1170 4 Port Digital Hybrid Extension 4 port digital hybrid extension card for DPTs Card DHLC4 APTs SLTs DSS consoles and PT interface CSs with 1 power failure transfer PFT port KX NCP1171 8 Port Digital Extension Card 8 port digital extension card for DPTs DSS DLC8 consoles and PT interface CSs KX NCP1172 16 Port Digital Extension Card 16 port digital extension card for DPTs DSS DLC16 consoles and PT interface CSs KX NCP1173 8 Port Single Line Telephone 8 Port Single Line Telephone Extension Card Extension Card SLC8 SLC8 KX NCP1174 16 Port Single Line Telephone 16 Port Single Line Telephone Extension Card Extension Card SLC16 SLC16 KX NCP1180 4 Port Analogue Trunk Card 4 port analogue trunk card with 1 power failure LCOT4 transfer PFT port KX NCP1187 T 1 Trunk Card T1 1 port T1 trunk card EIA TIA standard compliant KX NCP1188 E 1 Trunk Card E1 1 port E1 trunk card ITU T standard compliant KX NCP1190 Optional 3 Slot Base Card OPB3 Optional 3 slot base card for mounting a maxim
22. Red Non synchronisation status indication OFF Normal ON Out of synchronisation RAI Red RAI signal status indication OFF Normal ON Alarm Clock Slave Flashing 60 times per minute Alarm Clock Master AIS Red AIS status indication OFF Normal ON Alarm 86 Installation Manual 3 5 5 PRI30 Card KX NCP1290CE KX NCP1290CJ KX NCP1290CN Indication Colour Description SYNC Green Synchronisation status indication e OFF Not synchronised e ON Synchronised Flashing 60 times per minute Synchronised Clock Master D LINK Green Data link status indication OFF Not established e ON Established Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the PRI30 cards is shown below Diameter 0 5 mm 200 m Maximum Distance Installation Manual 87 3 5 6 PRI23 Card KX NCP1290 3 5 6 PRI23 Card KX NCP1290 Function 1 port ISDN Primary Rate Interface card 23B channels NI North American standard ISDN protocol compliant RJ45 Ar To NT1 Extension LEDs Accessories and User supplied Items Accessories included none User supplied not included RJ45 connector CAUTION When connecting this optional service card to the trunk connect through an NT1 do not connect to the U interface of the trunk directly e PRI ports are SELV ports and should only be connected to SELV services
23. T R Continued on the next page Installation Manual 147 5 1 2 Connection Connection between the trunk and the PBX CAUSE SOLUTION Continued from the previous page Can you dial N O outona __ trunk 148 Installation Manual Trunk is connected to the T2 T1 T2 e R1 e T1 e R2 Trunk PBX Trunk is connected to the T2 R1 T2 R1 e Ti e R2 Trunk PBX Reconnect the trunk to the T1 R1 or T2 R2 of the telephone jack using 2 conductor wiring 5 1 3 Operation 5 1 3 Operation PROBLEM PROBABLE CAUSE SOLUTION Cannot set the IP address subnet mask address and PBX IP address to the IP PT An unusable value is being set Set an IP address within the valid range IP address of the IP PT PBX 1 0 0 0 to 223 255 255 255 Subnet mask address 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 Cannot register the IP PT The necessary network parameters are not set to the IP PT When not using a DHCP server set the IP address subnet mask address and enter the PBX IP address If necessary also enter the IP address of the default gateway When using a DHCP server enter the PBX IP address The IP PT cannot connect to the PBX The wrong IP address subnet mask address PBX IP address or default gateway address was entered Check each parameter and enter the corr
24. TDA0191 Function 4 channel message card To be mounted on the OPB3 card MSG4 Card Accessories and User supplied Items Accessories included Screws x 3 User supplied not included none Installation Manual 107 3 7 7 ESVM2 Card KX TDA0192 and ESVM4 Card KX TDA0194 3 7 7 ESVM2 Card KX TDA0192 and ESVM4 Card KX TDA0194 Function ESVM2 2 channel simplified voice message card for Built in Simplified Voice Message feature Also supports MSG card features To be mounted on the OPB3 card ESVM4 4 channel simplified voice message card for Built in Simplified Voice Message feature Also supports MSG card features To be mounted on the OPB3 card Screws ESVM Card Accessories and User supplied Items Accessories included Screws x 3 User supplied not included none CAUTION When installing uninstalling an ESVM card be careful not to damage the chips around the connection parts Doing so may cause severe damage to the ESVM card Notice When replacing an ESVM card ensure that the status of the OPB3 card is In Service INS and then initialise the ESVM card For details about the initialisation procedure refer to 2 5 5 Tool Simplified Voice Message Delete All Recording in the PC Programming Manual When installing an ESVM card for the first time on an OPB3 card that is already installed in the PBX do not remove the OPB3 card from the PBX until the card status becomes INS
25. THERE ISA DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING This appliance must be earthed IMPORTANT The wires in the mains lead are coloured as follows Green and yellow Earth Blue Neutral Brown Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The wire that is coloured GREEN AND YELLOW must be connected to the terminal in the plug that is marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN AND YELLOW The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or coloured BLACK The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or coloured RED How to replace the fuse Open the fuse compartment with a screwdriver and replace the fuse and fuse cover The equipment must be connected to direct extension lines and a payphone should not be connected as an extension 999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services Installation Manual 11 Precaution 12 During dialling this apparatus may tinkle
26. activation key that enables the use of 8 IP PTs IP softphones KX NCS3216 16 IP Softphone IP PT Provides the activation key number and registration ID to download the activation key that enables the use of 16 IP PTs IP softphones KX NCS3501 11P PT Provides the activation key number and registration ID to download the activation key that enables the use of 1 IP PT KX NCS3504 4IP PT Provides the activation key number and registration ID to download the activation key that enables the use of 4 IP PTs KX NCS3508 8 IP PT Provides the activation key number and registration ID to download the activation key that enables the use of 8 IP PTs KX NCS3516 16 IP PT Provides the activation key number and registration ID to download the activation key that enables the use of 16 IP PTs KX NCS3701 1 SIP Extension Provides the activation key number and registration ID to download the activation key that enables the use of 1 SIP Extension KX NCS3704 4 SIP Extension Provides the activation key number and registration ID to download the activation key that enables the use of 4 SIP Extensions KX NCS3708 8 SIP Extension Provides the activation key number and registration ID to download the activation key that enables the use of 8 SIP Extensions Installation Manual 2 1 2 Activation Key Code and Key Management System Model No Activation Key Type D
27. except KX T7600E Series Using a Modular T Adaptor To DLC8 DLC16 card lt e To DHLCA card Modular for connection of SLT 44 TAdaptor 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord 4 conductor wiring cord Connect pins DT and Dens Connect pins D1 and D2 SLT Master DPT Slave DPT Back View of DPTs TO MAIN UNIT A Maximum Distance f 7 l 30m Bm miN i Pla 60m TO MAIN UNIT PABX Master DPT 4 To DLC8 DLC16 card i To DHLCA card for connection of SLT i 116 Installation Manual 3 8 3 Digital EXtra Device Port Digital XDP Connection Using an EXtra Device Port To DLC8 DLC16 card qe To DHLC4 card 4 conductor wiring cord for connection of SLT Connect pins T R 2 conductor wiring cord D1 and D2 Connect pins T and R 4 conductor wiring cord Connect pins T R D 1 and D2 i Maximum Distance pre i i 30m a 50m f HO 60m WON i a DINT 50m MC an k i TO MAIN UNIT PABX i V 4 i i To DLC8 DLC16 card To SLT D i To DHLC4 card i for connection of SLT Installation Manual 117 3 8 3 Digital EXtra Device Port Digital XDP Connection With KX T7600E Series DPT Using a Modular T Adaptor To DLC8 DLC16 card lt e To DHLC4 card amp Modular for connection of SLT Ad T Adaptor 5 conductor wiring cord Con
28. for 1 ICD Supervisor KX NCS2301 47 Activation Key for CA Basic for 1 User KX NCS2101 47 Activation Key for CA Basic for 10 Users KX NCS2110 47 Activation Key for CA Basic for 128 Users KX NCS2149 47 158 Installation Manual Activation Key for CA Basic for 40 Users KX NCS2140 47 Activation Key for CA Basic for 5 Users KX NCS2105 47 Activation Key for CA PRO for 10 Users KX NCS2210 47 Activation Key for CA PRO for 128 Users KX NCS2249 47 Activation Key for CA PRO for 40 Users KX NCS2240 47 Activation Key for CA PRO for 5 Users KX NCS2205 47 Activation Key for Software Upgrade to Enhanced Version KX NCS3910 47 Activation Key in the DSP4 DSP16 DSP64 Card 42 Activation Key in the SD Memory Card 42 Activation Key Maximum Number 40 BGM 126 BRI2 Card KX NCP1280 82 C Cable Distance 109 Characteristics 29 Connection Chart for LAN Connection Connection Diagram System 23 Connector Types 59 CTI Server Connection via LAN Port CTI First Party Call Control 121 CTI Third Party Call Control 129 129 129 D DHLC4 Card KX NCP1170 91 Digital EXtra Device Port Digital XDP Connection Digital XDP 114 Digital XDP Connection Using a Modular T Adaptor 114 116 118 Digital XDP Connection Using an EXtra Device Port 115 117 119 DLC16 Card KX NCP1172 94 DLC8 Card KX NCP1171 93 Door Opener 98 100 122 Doorphone 98 100 122 DPH2 Card KX TDA0162 100 DPH4 Card KX TDA0161 98
29. for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For Future Reference Please print record and retain the following information for future reference Note The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2008 PSQX4751WA KK0808KE3049
30. make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances e Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PBX associated with this modem In order to operate within the limits for compliance with Telecom s Specifications the associated PBX equipment shall be set to ensure that modem calls are answered between 3 and 30 seconds of receipt of ringing Using the toll services of a company other than Telecom If the PBX is set up to use the toll services of a company other than Telecom the telephone numbers dialled from the Caller Display listings within the PBX will be directed through the toll services of the other company because the telephone numbers include the toll access digit and area code digit A toll charge may be incurred Please check with the toll carrier concerned APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER CARRIERS FOR TOLL CALLS When calling back a number from the Caller ID list all numbers prefixed with 0 AREA CODE will be automatically forwarded to your toll carrier This includes numbers in your local calling area The zero area code should either be removed when calling b
31. must not be connected to the Public Switched Telephone Network This optional service card can be used for either trunk or extension connection by setting the A B switch or using the connector with appropriate pin assignments To confirm the trunk connection refer to Confirming the Trunk Connection in 3 13 1 Starting the PBX Switch Settings Switch Type Usage and Status Definition A B Slide Select A default for trunk or B for extension use Installation Manual 85 3 5 5 PRI30 Card KX NCP1290CE KX NCP1290CJ KX NCP1290CN Pin Assignments RJ45 Connector for Trunk Use No Signal Name Level V Function 1 RX Receive data 2 RX Receive data o 3 Reserved 4 TX Transmit data 5 TX Transmit data 6 8 Reserved RJ45 Connector for Extension Use No Signal Name Level V Function 1 TX Transmit data 2 TX Transmit data rmm 3 Reserved 4 RX Receive data i 5 RX Receive data 6 8 Reserved LED Indications Indication Colour Description CARD STATUS Green Red Card status indication OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service SYNC ERR
32. outside destinations follow this procedure to test the trunks a Disconnect the PBX from all trunks b Connect known working SLTs to those trunks c Make a call to an external destination using those SLTs If a call cannot be carried out correctly there may be a problem with the trunk that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the trunks until it has been serviced by an authorised Panasonic Factory Service Centre Installation Manual Precaution Precaution For users in the United Kingdom FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY This appliance is supplied with a moulded three pin mains plug for your safety and convenience A 5 amp fuse is fitted in this plug Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362 Check for the ASTA mark D or the BSI mark g on the body of the fuse If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced If you lose the fuse cover the plug must not be used until a replacement cover is obtained A replacement fuse cover can be purchased from your local Panasonic dealer IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY
33. ovens or air conditioners It is preferable not to install the system in the same room as the above equipment Within 1 8 m of radios and televisions Both the PBX and PTs should be atleast 1 8 m away from such devices Do not perform the following Do not block the openings of the PBX e Do not stack up the optional service cards Installation Manual 3 1 1 Before Installation Wiring Precautions Be sure to follow these instructions when wiring the unit CAUTION Notice Avoid using the same AC outlet for computers telexes and other office equipment as noise generated by such equipment may hamper system performance or interrupt the system Unplug the system from its power source when wiring and plug the system back in only after all wiring is completed Trunks should be installed with surge protectors For details refer to 3 2 9 Surge Protector Installation Use 2 pair telephone cables when connecting PTs Use 1 pair telephone cables when connecting SLTs data terminals answering machines computers Voice Processing Systems etc Mis wiring may cause the PBX to operate improperly Refer to Section 3 Section 3 Installation when wiring the system If an extension does not operate properly disconnect the telephone from the extension line and connect it again or turn off the PBX using the power switch then turn it on again Use twisted pair cable for trunk connection To prevent signal noise from interfe
34. procedure for other doorphones door openers external sensors and external relays Refer to 3 7 2 DPH4 Card KX TDA0161 3 7 3 DPH2 Card KX TDA0162 and 3 7 4 EIO4 Card KX TDA0164 for pin assignments Doorphone a Door Opener EU e External Sensor External Relay Device Le pelosa dana 2 Attach the terminal blocks to the connectors of the DPHA DPH2 EIO4 card on the PBX o Lr 00 To doorphones door openers external sensors external relays 124 Installation Manual 3 10 1 Connection of Peripherals 3 10 Connection of Peripherals 3 10 1 Connection of Peripherals Maximum Distance 5m Maximum Distance PC 0 4mm 10m 0 5mm 10m 20 6mm 10m ARR ROTTE 1 NITRO i 10m 2 Cable Maximum Distance 20 4mm 10m 20 5 mm 10m 20 6mm 10m em CAT5 10m Pager Amplifier Speaker BGM Music on Hold Maximum Distance 2m i Back PC via MNT Port A PC can be connected to the PBX via the MNT port of the IPCMPR card It is used for system programming diagnostics and external system database storage save load functions Pin Assignments No Signal Name Input I Output O Function 1 TPO O Transmit data 2 TPO O Transmit data HEEL NA I 3 TPI Receive data 4 5 Reserved 6 TPI Receive data 7 8 Reserved
35. restart the PBX refer to 5 1 4 Using the Reset Button e Forinformation about programming activation keys using the Maintenance Console refer to 3 3 1 1 Slot Activation Key in the PC Programming Manual CAUTION The activation key file can only be installed in the PBX with the MPR ID number entered when the activation key file was downloaded The activation key file cannot be reissued unless the IPCMPR card crashes Installation Manual 49 2 1 3 Activation Key File 50 Installation Manual Section 3 Installation This section describes the procedures to install the PBX Detailed instructions for planning the installation site installing the main unit and optional service cards and cabling of peripheral equipment are provided Further information on peripheral equipment installation is included Installation Manual 51 3 1 1 Before Installation 3 1 Before Installation 3 1 1 Before Installation Please read the following notes concerning installation and connection before installing the PBX and terminal equipment Be sure to comply with all applicable laws regulations and guidelines Safety Installation Instructions WARNING When installing telephone wiring basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Never install telephone wiring during a lightning storm Never install telephone jacks in wet loc
36. the PBX and pass the cord through the hook clip as indicated Push the hook clip in the direction of the arrow until it clicks Note For safety reasons do not stretch or pinch the AC power cord oa ou 3 Plug the other end of the cord into an AC outlet and turn on the PBX The RUN indicator will flash 4 While the RUN indicator is flashing slide the System Initialise Switch back to the NORMAL position Depending on the configuration initialisation takes about 1 min to 3 min If successfully executed the RUN indicator will stop flashing and stay lit All data will be cleared and the PBX as well as all optional service cards will be initialised to the default values The DPTs should show the time as 01 00 Note When initialising the PBX the built in ESVM card will also be initialised Therefore the built in ESVM card feature may not be used for up to 2 minutes after the PBX starts LED Indications Indication Colour Description RUN Green PBX status indication e OFF Power Off includes normal reset ON Power On and running on line Flashing 60 times per minute Starting up Flashing 120 times per minute Starting up or resetting with the System Initialise Switch in SYSTEM INITIALIZE position the SD Memory Card not inserted ALARM Red Alarm indication OFF Normal e ON Alarm CPU stop alarm for each optional service card Flashing Alarm IPCMPR fi
37. the attachment brackets to the left and right sides of the PBX with 3 screws gt Place the PBX in the 19 inch rack and fix both attachment brackets to the rack with the rack s proprietary mounting equipment gt Attachment Bracket Li 62 Installation Manual 3 2 8 Floor Standing 3 2 8 Floor Standing When installing the PBX on the floor make sure to follow these instructions CAUTION Make sure that the PBX is placed as indicated in the diagram below Do not place it on its side or upside down Do not block the openings of the PBX Allow space of at least 20 cm above and 10 cm at the sides of the PBX Make sure that the surface behind the PBX is flat and free of obstacles so that the openings on the back of the PBX will not be blocked Make sure that the surface behind the PBX is not made of wood Be careful not to drop the PBX Panasonic l E o oQ Oro Lom SE Floor Installation Manual 63 3 2 9 Surge Protector Installation 3 2 9 Surge Protector Installation CAUTION Performing surge protection is essential Make sure to follow the instructions in this section Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m above ground or if a telephone line comes into contact with a power line A surge protector is a device that is connected to a trunk to prevent potentially dangerou
38. the use of 8 softphones 8 IP Softphone IP IP PTs IP 5 8 PT softphones 16 IP Softphone Allows the use of 16 IP PT IP PTs IP 2 4 n d dd softphones softphones 1 IP PT Allows the use of 1 IP PT a0 A 4 IP PT Allows the use of 4 10 16 40 IP PTs IP PTs A n Em 64 IP PTs ows the use o 8 IP PT IP PTs 5 8 16 IP PT Allows the use of 16 2 4 32 IP PTs 40 Installation Manual 2 1 1 Activation Keys Maximum Number Supported IP Trunks IP Activation Key MIDI Telephones CA Users Type Description KX NCP500 KX NCP1000 KX NCP500 KX NCP1000 1 SIP Extension Allows the use of 1 32 64 SIP Extension 4 SIP Extension Allows the use of 4 8 16 SIP Extensions 32 SIP 64 SIP 8 SIP Extension Allows the use of 8 Extensions Extensions 4 8 SIP Extensions Allows the use of 16 16 SIP Extension SIP Extensions 2 4 i Allows the use of CA Basic 1user CA Basic for 1 user 128 128 users Allows the use of CA Basic 5users CA Basic for 5 25 125 users users Allows the use of CA Basic 10users CA Basic for 10 12 120 users users CA Basic 40users Allows the use of CA Basic for 40 3 120 users users CA Basic Allows the use of 128users CA Basic for 128 1 128 users users Allows the use of CA Pro 1user CA PRO for 1 user 128 128 users Allows the use of CA Pro 5users CA PRO for 5 users 25 125 users Allows the use of CA Pro 10users CA PRO for 10 12 120 users users CA Pro 40
39. 110 Activation Key for CA Basic for 10 Users 47 KX NCS2140 Activation Key for CA Basic for 40 Users 47 KX NCS2149 Activation Key for CA Basic for 128 Users 47 KX NCS2201 Activation Key for CA PRO for 1 User 47 KX NCS2205 Activation Key for CA PRO for 5 Users 47 KX NCS2210 Activation Key for CA PRO for 10 Users 47 KX NCS2240 Activation Key for CA PRO for 40 Users 47 KX NCS2249 Activation Key for CA PRO for 128 Users 47 KX NCS2301 Activation Key for CA ACD Monitor for 1 ICD Supervisor 47 KX NCS3102 2 Channel IP Trunk Activation Key 46 KX NCS3104 4 Channel IP Trunk Activation Key 46 KX NCS3201 1 Channel IP Softphone IP Proprietary Telephone Activation Key 46 KX NCS3204 4 Channel IP Softphone IP Proprietary Telephone Activation Key 46 KX NCS3208 8 Channel IP Softphone IP Proprietary Telephone Activation Key 46 KX NCS3216 16 Channel IP Softphone IP Proprietary Telephone Activation Key 46 KX NCS3501 1 Channel IP Proprietary Telephone Activation Key 46 KX NCS3504 4 Channel IP Proprietary Telephone Activation Key 46 25 91 25 74 25 97 KX NCS3508 8 Channel IP Proprietary Telephone Activation Key 46 KX NCS3516 16 Channel IP Proprietary Telephone Activation Key 46 KX NCS3701 1 Channel SIP Extension Activation Key 46 KX NCS3704 4 Channel SIP Extension Activation Key 46 KX NCS3708 8 Channel SIP Extension Activation Key 46 KX NCS3716 16 Channel SIP Extension Activation Key
40. 4 1 O ieleite elteitel eitelle 4 OP4a Opener 4 com 5 OP3b Opener 3 6 OP3a Opener 3 com 7 OP2b Opener 2 8 OP2a Opener 2 com 9 OP1b Opener 1 10 OP1a Opener 1 com Installation Manual 3 7 4 EIO4 Card KX TDA0164 External Sensor Power to the external sensor is provided from the EIO4 card and must be grounded through the ElO4 card as indicated in the diagram below A pair of sensor and common lines are connected to the EIO4 card for each external sensor The PBX detects input from the sensor when the signal is under 100 Q Connection Diagram EIO4 5V External Sensor 10KQ jen 4 sensor vo 330 WM RM common RY Li MM SS S Ae le External Relay Current Limit 24 V DC 30 V AC 1 A maximum Installation Manual 105 3 7 5 ECHO16 Card KX TDA0166 3 7 5 ECHO16 Card KX TDA0166 Function 16 channel card for echo cancellation during conferences To be mounted on the OPB3 card ECHO16 Card Accessories and User supplied Items Accessories included Screws x 3 User supplied not included none Note To establish a conference call involving 6 to 8 parties install an ECHO16 card and enable echo cancellation for conferences using the Maintenance Console For details refer to Echo Cancel Conference in 4 18 2 9 System Options of the PC Programming Manual 106 Installation Manual 3 7 6 MSG4 Card KX TDA0191 3 7 6 MSG4 Card KX
41. 47 KX NCS3910 Activation Key for Software Upgrade to Enhanced Version 47 KX TDA0161 4 Port Doorphone Card 25 98 KX TDA0162 2 Port Doorphone Card German Type 26 100 KX TDA0164 4 Port External Input Output Card 26 103 KX TDA0166 16 Channel Echo Canceller Card 26 106 KX TDA0191 4 Channel Message Card 26 107 KX TDA0192 2 Channel Simplified Voice Message Card 26 108 KX TDA0194 4 Channel Simplified Voice Message Card 26 108 KX TDA0196 Remote Card 26 72 KX TDE0110 16 Channel VoIP DSP Card KX TDE0111 64 Channel VoIP DSP Card 26 70 26 70 L LCOT4 Card KX NCP1180 74 LED Indications PBX 133 Main Unit 22 Main Unit Construction 22 Maintenance Console 136 Maintenance Console Installation 139 Maintenance Console Overview 136 Maintenance Console Password Security Maintenance Console PC Connection 137 Maintenance Console Quick Setup 139 139 Maintenance Console System Requirements 139 Master DPT Digital XDP 114 MOH 126 MSG4 Card KX TDA0191 107 N Names and Locations 55 O OPB3 Card KX NCP1190 97 Optional 3 Slot Base Card KX NCP1190 25 97 Optional Equipment 25 Optional Service Card Installation 57 Optional Service Card Maximum Number 30 Optional Service Card Removal 57 P Pager 126 Installation Manual 159 Index Parallel Connection of the Extensions 111 Troubleshooting Operation 149 Parallel Connection Using a Modular T Adaptor 112 Troubleshooting Usi
42. 7710 Incompatible Panasonic Proprietary Telephones The PBX does not support the following telephones e KX T30800 series proprietary telephones and DSS consoles e KX T61600 series proprietary telephones and DSS consoles e KX T123200 series proprietary telephones and DSS consoles e KX TD7500 DECT portable station e KX NT136 IP proprietary telephone e KX NT265 IP proprietary telephone apart from software version 2 00 or later Note e For the equipment e g Add on Key Module USB Module Headset that can be connected to a particular telephone refer to the telephone s manual For other equipment that can be connected to the PBX refer to 1 2 2 System Connection Diagram The KX T7090 headset can be connected to the KX T7000 KX T7200 KX T7300 KX T7400 and KX T7500 except for KX T7560 KX T7565 series telephones Notice e This PBX supports SIP Extensions However some PBX features may not be available for SIP Extensions depending on your telephone type Under power failure conditions the connected telephones may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use e Prior to connection of this product please verify that the intended operating environment is supported Satisfactory performance cannot be guaranteed for the following interoperability and compatibility with all devices and systems connected to this product proper operation and co
43. After installing the OPB3 card with an ESVM card mounted for the first time do not remove the OPB3 card from the PBX until the card status becomes INS Note When using an ESVM card for the SVM feature it must be mounted on sub slot 3 leftmost slot of the OPBS card 108 Installation Manual 3 8 1 Maximum Cabling Distances of the Extension Wiring Twisted Cable 3 8 Connection of Extensions 3 8 1 Maximum Cabling Distances of the Extension Wiring Twisted Cable Cable Maximum Distance 0 4 mm 222m 0 5 mm 347 m 0 6 mm 500 m i CAT 5 347 m i ca Cable Maximum Distance i 0 4 mm 500m 0 5 mm 720 m 0 6 mm 830 m CAT 5 720 m i Cable Maximum Distance 0 4 mm 500 m g 0 5 mm 720m g 0 6 mm 830m CAT 5 720m i pe gt da Cable Maximum Distance g 0 4 mm 140 m 0 5 mm 229m 0 6 mm 360 m CAT 5 229 m me i Cable Maximum Distance 2 0 4 mm 698 m g 0 5 mm 1128 m 0 6 mm 1798 m CAT 5 1128 m mi Notice The maximum cabling distance may vary depending on the conditions PT interface CS KX DT300 Series DPT KX T7600 Series DPT Other PT DPT APT and DSS Console PT interface DSS CS DPT APT Console SLT DHLC4 Card Y Y v 4 SLC16 SLC8 Cards DLC16 DLC8 Cards v Y Y Installation Manual 109 3 8 1 Maximum Cabling Distances of the Extension Wiring Twisted Cable Y
44. CA Pro 1 128 users 128users CA 4 4 users Supervisor 1user Software 1 Upgrade 01 If the preinstalled activation keys in the DSP card are not enough for the desired configuration or if you wish to use enhanced features it is necessary to obtain additional activation keys in the form of activation key files and install them in the SD Memory Card For information about how to obtain the additional activation keys refer to 2 1 2 Activation Key Code and Key Management System For information about how to install the activation key files in the SD Memory Card refer to 2 1 3 Activation Key File Activation Key Installation Example The following shows an example of when using 16 H 323 trunks 16 SIP trunks 32 IP PTs 16 IP softphones and 16 SIP Extensions on a private IP network using the IPCMPR card 44 Installation Manual 2 1 1 Activation Keys Example KX NCP1000 Virtual Extension Slots V IPEXT32 Total 16 SIP Extensions 16 IP softphones 32 IP PTs 16 Channel SIP I seep Extension 16 IP trunks H 323 SIP E G ey pecu 8 Channel IP Softphone 8 Channel IP IP Proprietary Telephone i Virtual Trunk Slots 16 SIP Extensions Proprietary Telephone a 32 IP PTs IPCMPR Card Total 16 H 323 trunks 16 SIP trunks Vi
45. CAUSE SOLUTION The LINK indicator of the IPCMPR does not turn on IPCMPR card malfunction Replace the IPCMPR card be sure to turn off the PBX when replacing Poor connection Make sure that an 8 pin twisted pair cable is used for connection Make sure that none of the CAT 5 cables in use are over 100 m in length Make sure that a straight cable is used for connection to a switching hub Network malfunction Make sure that all network devices in use are switched on Installation Manual 5 1 2 Connection Connection between the PBX and a PT CAUSE 5 1 2 Connection SOLUTION Can you dial No an extension The T R is connected to the D1 D2 Te er Re R D1 e D2 Extension Use the correct cord the inner 2 wires are for T R and the outer 2 wires are for D1 D2 Connection between the PBX and an SLT CAUSE SOLUTION The T R is connected to the D1 D2 eT eR e Extension Use the correct cord the inner 2 wires are for T R e If a telephone equipped with an A A1 relay is connected to the PBX set the A A1 relay switch of the telephone to OFF Yes Connection between the PBX and an SLT that is polarity sensitive CAUSE SOLUTION The T is connected to the R Extension Reverse the connections of the
46. Channel IP Proprietary Telephone Activation Key 8 IP PT KX NCS3516 16 Channel IP Proprietary Telephone Activation Key 16 IP PT KX NCS3701 1 Channel SIP Extension Activation Key 1 SIP Extension KX NCS3704 4 Channel SIP Extension Activation Key 4 SIP Extension KX NCS3708 8 Channel SIP Extension Activation Key 8 SIP Extension KX NCS3716 16 Channel SIP Extension Activation Key 16 SIP Extension KX NCS3910 Activation Key for Software Upgrade to Enhanced Version Software Upgrade 01 2 Installation Manual System Components Category Model No Description KX NCS2101 Activation Key for CA Basic for 1 User CA Basic 1user KX NCS2105 Activation Key for CA Basic for 5 Users CA Basic 5users KX NCS2110 Activation Key for CA Basic for 10 Users CA Basic 10users KX NCS2140 Activation Key for CA Basic for 40 Users CA Basic 40users KX NCS2149 Activation Key for CA Basic for 128 Users CA Basic 128users KX NCS2201 Activation Key for CA PRO for 1 User CA Pro 1user KX NCS2205 Activation Key for CA PRO for 5 Users CA Pro 5users KX NCS2210 Activation Key for CA PRO for 10 Users CA Pro 10users KX NCS2240 Activation Key for CA PRO for 40 Users CA Pro 40users KX NCS2249 Activation Key for CA PRO for 128 Users CA Pro 128users KX NCS2301 Activation Key for CA ACD Monitor for 1 ICD Supervisor CA Supervisor 1user Virtual Trunk Cards Virtual 16 Channel VoIP Gateway Card V IPGW16 Virtual 16
47. DP ports 5 Two V IPEXT32 cards can support up to 64 IP PTs IP softphones However the KX NCP500 can only support up to 40 IP PTs IP softphones Installation Manual 37 1 4 3 System Capacity 38 Installation Manual Section 2 Activation Key Installation This section describes information on activation keys including how to obtain an activation key and install it in the SD Memory Card Installation Manual 39 2 1 1 Activation Keys 2 1 Information about the Activation Keys 2 1 1 Activation Keys To use IP trunks and IP telephones on a private IP network using the IPCMPR card or to upgrade the software for enhanced features you need the appropriate activation keys Activation keys are provided via the DSP cards and optional activation key files Type and Maximum Number of Activation Keys The PBX supports the following type and number of activation keys Maximum Number Supported IP Trunks IP IP PTs Activation Key Telephones CA Users Type Description KX NCP500 KX NCP1000 KX NCP500 KX NCP1000 Allows the use of 2 2 IP Trunk IP trunks H 323 4 16 SIP 8 IP trunks H 32 IP trunks Allows the use of 4 323 SIP H 323 SIP 4 IP Trunk IP trunks H 323 2 8 SIP 1 IP Softphone IP Allows the use of 1 40 64 PT IP PT IP softphone 4 IP Softphone IP Allows the use of 4 PT IP PTs IP 10 16 40 IP PTS IP softphones softphones 64 IP PTs IP Allows
48. Extension Line If you install an extension outside of the building the following precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note The surge protector for an extension and CS is different from that for trunks Installation of an Earth Rod Surge Protector Trunk Earthing Wire PBX Underground Earth Rod Installation Manual 65 3 2 9 Surge Protector Installation 1 Connect the earth rod to the surge protector using an earthing wire with a cross sectional area of at least 1 3 mm Bury the earth rod near the protector The earthing wire should be as short as possible The earthing wire should run straight to the earth rod Do not run the wire around other objects Bury the earth rod at least 50 cm underground Z AYN ote The above figures are recommendations only e The length of earth rod and the required depth depend on the composition of the soil 66 Installation Manual 3 3 1 IPCMPR Card 3 3 Information about the Main Processing Card 3 3 1 IPCMPR Card Function The IPCMPR card is the preinstalled main processing card with built in ESVM card feature 2 channel and an Activation Key for CA Basic for 5 Users The Virtual Cards trunk extension can be installed in Virtual Slots of the IPCMPR card and can be activated with the activation keys Also the IPCMPR supports LAN connection so that IP telephones IP PTs IP softp
49. PTs to be used you need to select the DSP card from the above Example Preinstalled Activation Keys in the DSP16 Card File F Disconnect D ToolT Utility U View v VWindow YY Help H G 82 System Menu x 1 1 Slot Activation Key 1 Configuration OK O Cancel C Apply amp IPCMPR ID 0000 0000 0000 0000 The number of The number of activa Activated Feature VolP DSP Card IP Trunk ch 4 IP Proprietary Telephone ch 8 IP Proprietary Telephone IP Softphone ch 0 SIP Extension ch o Additional Activation Keys in the SD Memory Card Activation Key Files In addition to the preinstalled activation keys on the DSP cards the following type and number of activation keys can be installed in the SD Memory Card 42 Installation Manual 2 1 1 Activation Keys Maximum Number Supported IP Trunks IP Telephones CA Activation Key Type sim vif ee Bebe DE uti 4 withDSP4 with DSP16 with DSP64 KX NCP500 2 4 IP trunks H 323 SIP TEM KX NCP1000 14 8 28 IP trunks H 323 SIP asp KX NCP500 1 4 IP trunks H 323 SIP S KX NCP1000 7 4 28 IP trunks H 323 SIP ss 1 IP KX NCP500 32 8 32 IP PTs IP softphones BITE Softphone softphones IP PT KX NCP1000 56 32 56 IP PTs IP softphones SEI PISIP softphones d tos KX NCP500 8 2 32 IP PTs IP softphones sauri IP PT KX NCP1000 14 8 56 IP PTs IP softphone
50. Panasonic Installation Manual 2 EA Pure IP PBX Model No KX N CP500 KX NCP1000 NN NN NN S VN Thank you for purchasing a Panasonic Pure IP PBX SD Please read this manual carefully before using this product and save this manual for future use i SD Logo is KX NCP500 KX NCP1000 PBMPR Software File Version 2 0000 or later a irademark System Components System Components System Components Table Category Model No Description Main Unit KX NCP500 Main Unit KX NCP1000 Main Unit Main Processing Card IP Convergence Main Processing Card IPCMPR IPCMPR Option Cards KX NCP1104 4 Channel VoIP DSP Card DSP4 KX TDE0110 16 Channel VoIP DSP Card DSP16 KX TDE0111 64 Channel VoIP DSP Card DSP64 KX TDA0196 Remote Card RMT Activation Key Codes KX NCS3102 2 Channel IP Trunk Activation Key 2 IP Trunk KX NCS3104 4 Channel IP Trunk Activation Key 4 IP Trunk KX NCS3201 1 Channel IP Softphone IP Proprietary Telephone Activation Key 1 IP Softphone IP PT KX NCS3204 4 Channel IP Softphone IP Proprietary Telephone Activation Key 4 IP Softphone IP PT KX NCS3208 8 Channel IP Softphone IP Proprietary Telephone Activation Key 8 IP Softphone IP PT KX NCS3216 16 Channel IP Softphone IP Proprietary Telephone Activation Key 16 IP Softphone IP PT KX NCS3501 1 Channel IP Proprietary Telephone Activation Key 1 IP PT KX NCS3504 4 Channel IP Proprietary Telephone Activation Key 4 IP PT KX NCS3508 8
51. RD RXD 2 i da ii B SD TXD 3 3 RD RXD BB CD ER DTR 4 2 SD TXD BA E EG 5 20 ER DTR CD CC DR DSR 6 f gt 2 CA RS RTS 7 3 sati e CB cs cTs 8 Pes cm A d Nu 4 RS RTS CF Transmit Data TXD output Conveys signals from the unit to the printer or the PC A Mark condition is held unless data or BREAK signals are being transmitted Data Terminal Ready DTR output This signal line is turned ON by the unit to indicate that it is ON LINE Circuit ER DTR ON does not indicate that communication has been established with the printer or the PC It is switched OFF when the unit is OFF LINE Signal Ground SG Connects to the DC ground of the unit for all interface signals Data Set Ready DSR input An ON condition of circuit DR DSR indicates the printer or the PC is ready Circuit DR DSR ON does not indicate that communication has been established with the printer or the PC Request To Send RTS output This lead is held ON whenever DR DSR is ON Installation Manual 127 3 10 1 Connection of Peripherals Clear To Send CTS input An ON condition of circuit CS CTS indicates that the printer or the PC is ready to receive data from the unit The unit does not attempt to transfer data or receive data when circuit CS CTS is OFF Frame Ground FG Connects to the unit frame and the earth ground conductor of the AC power cord 128 Installation Manual 3 11 1 LAN Conn
52. SP Card KX TDE0110 26 70 16 Port Digital Extension Card KX NCP1172 25 94 16 Port Single Line Telephone Extension Card KX NCP1174 25 96 19 inch Rack Mounting 62 2 Channel IP Trunk Activation Key KX NCS3102 46 2 Channel Simplified Voice Message Card KX TDA0192 26 108 2 Port BRI Card KX NCP1280 25 82 2 Port Doorphone Card German Type KX TDA0162 26 100 4 Channel IP Proprietary Telephone Activation Key KX NCS3504 46 4 Channel IP Softphone IP Proprietary Telephone Activation Key KX NCS3204 46 4 Channel IP Trunk Activation Key KX NCS3104 46 4 Channel Message Card KX TDA0191 26 107 4 Channel Simplified Voice Message Card KX TDA0194 26 108 4 Channel SIP Extension Activation Key KX NCS3704 46 4 Channel VoIP DSP Card KX NCP1104 25 70 4 Port Analogue Trunk Card KX NCP1180 25 74 4 Port Digital Hybrid Extension Card KX NCP1170 4 Port Doorphone Card KX TDA0161 25 98 4 Port External Input Output Card KX TDA0164 26 103 64 Channel VoIP DSP Card KX TDE0111 26 70 8 Channel IP Proprietary Telephone Activation Key KX NCS3508 46 8 Channel IP Softphone IP Proprietary Telephone Activation Key KX NCS3208 46 8 Channel SIP Extension Activation Key KX NCS3708 46 8 Port Digital Extension Card KX NCP1171 8 Port Single Line Telephone Extension Card KX NCP1173 25 95 25 91 25 93 A Activation Key 40 Activation Key Code 46 Activation Key File 42 49 Activation Key for CA ACD Monitor
53. Server Allows for the PBX to automatically receive and update the time setting using Simple Network Time Protocol SNTP DHCP Server Allows for this PBX to receive IP addresses from a Dynamic Host Configuration Protocol DHCP server Peer to peer Connection Intercom calls can be made between peer to peer compatible IP extensions allowing for communication without using the PBX s VoIP resources Networking Features This PBX supports the following networking features Voice over Internet Protocol VoIP Network The PBX can connect to another PBX via a private IP network In this case voice signals are converted into IP packets and sent through this network Automatic rerouting of VoIP calls to public trunks is also available in case of network difficulties TIE Line Service A TIE line is a privately leased communication line between two or more PBXs which provides cost effective communications between company members at different locations Virtual Private Network VPN VPN is a service provided by the VPN service provider It uses an existing public line as if it were a private line QSIG Network QSIG is a protocol based on ISDN Q 931 and offers enhanced PBX features in a private network of two or more connected PBXs External Device Support The following are just a few of the many useful optional devices available to enhance your telephony system Portable Station PS Features PSs can be connected to this PBX It is p
54. TDA0162 Pin Assignments 8 pin Terminal Block Proprietary Standard Ne Signal Name Signal Name FURGHON 1 Path_2b b 2 Doorphone 2 transmit 2 Path_2a a 2 Doorphone 2 receive eel a Call 2b RT b 2 Doorphone 2 call button 4 Call 2a RT a 2 Doorphone 2 call button com 5 Path 1b b 1 Doorphone 1 transmit 6 Path 1a a 1 Doorphone 1 receive 7 Call 1b RT b 1 Doorphone 1 call button 8 Call 1a RTa 1 Doorphone 1 call button com 10 pin Terminal Block No Signal Name Signal Name Function 1 2 Reserved Reserved 3 OP2b TO b 2 Door opener 2 1O SSISSISISESISIS 4 OP2a TO a 2 Door opener 2 com 5 OP1b TO b 1 Door opener 1 6 OP1a TO a 1 Door opener 1 com 7 DC2b TS b 2 Doorphone control 2 8 DC2a TS a 2 Doorphone control 2 com 9 DC1b TS b 1 Doorphone control 1 10 DC1a TSa 1 Doorphone control 1 com Installation Manual 101 3 7 3 DPH2 Card KX TDA0162 Connection Diagram for German type Doorphones and Door Openers German type Doorphone 2 BL Light RT Call Button OP Door Opener Connection Terminal DC Doorphone Current Supply Control Terminal NWA Path Doorphone Call Path TA Speaker q Microphone X Shield Da Adaptor Opa tt
55. ack local numbers or check with your toll carrier that a charge will not be levied All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is being recorded In addition the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is used and what is disclosed to any other party For users in Australia only e No External TRC Terminal is provided due to an Internal Link between PE and TRC For users in Taiwan only e Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX Note When disposing of any of the above products all batteries must be removed Follow the applicable laws regulations and guidelines in your country area regarding disposal of batteries When replacing a battery use only the same battery type or an equivalent recommended by the battery manufacturer Notice Regarding removing or replacing a battery in the circuit board consult your dealer Installation Manual 13 Introduction Introduction 14 This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP PBX KX NCP500 KX NCP 1000 It provides instructions for installing the hardware and programming the PBX using the Main
56. ake the extension and plug it into another extension port that is working If the extension does not work replace the extension The PBX does not operate properly Press the Reset Button refer to 5 1 4 Using the Reset Button Turn off the power switch and then turn it back on Turn off the power switch and then unplug the PBX After 5 minutes plug the PBX back in and turn the power switch back on Noise on external paging Induced noise on the wire between the PBX and the amplifier Use a shielded cable as the connection wire between the PBX and amplifier A short shielded cable is recommended Distorted external music Excessive input level from external music source Decrease the output level of the external music source by using the volume control on the music source Alternate Calling Ring Voice and Live Call Screening LCS do not function as set when using a Wireless Phone KX T7880 KX T7885 KX TD7894 KX TD7895 Voice calling mode and Hands free mode with LCS are not available with Wireless Phones Switch the calling mode to ring calling Set the LCS mode to Private The ALARM indicator on the front of the cabinet turns on red A major system error occurs in the PBX See the error log using the Maintenance Console refer to 5 1 5 Troubleshooting by Error Log Installation Manual 145 5 1 1 Installation 146 PROBLEM PROBABLE
57. all Call Centre Features An incoming call distribution ICD group can be used as a small call centre with the following features Queuing Feature When a preprogrammed number of extensions in an ICD group are busy additional incoming calls can wait in a queue While callers are waiting in the queue they can be sent an outgoing message OGM informing the caller of the current situation or be redirected to another destination or disconnected depending on the amount of time the caller has been waiting Log in Log out ICD group members can join Log in or leave Log out their groups manually After a call is completed a preprogrammed time period where users will not receive calls can be assigned Wrap up This gives time for users to make reports about the previous call without be interrupted or allows users to not receive calls while they are taking a break VIP Call Installation Manual 1 1 1 System Highlights The VIP Call feature is one method of making sure that calls from preferred customers or callers are answered quickly When using VIP Call mode ICD groups are assigned a priority allowing calls in higher priority groups to be answered before calls in lower priority groups Hospitality Features This PBX has several features allowing it to be used effectively and efficiently in a hotel type environment These features allow extensions assigned as hotel operators to change and monitor the room status of guest rooms ch
58. allation 11e rire ere rrr rir rnnt rere exei 39 2 1 Information about the Activation Keys iii 40 2 1 1 Activation Keys MR TREE 40 2 1 2 Activation Key Code and Key Management System sese 46 2 1 3 Activation Py PRE m T Emm 49 3 Insfalletioni RR um mmm 51 3 1 ieri E iii azionate 52 3 1 1 Before Insialiatioh scarl 52 3 2 Installation OF the PX iii 54 3 2 1 Wife PE 54 3 2 2 N mes and Locations T 55 3 2 3 Frame Earth Onme Gun sosro c emm 56 3 2 4 Installing Removing the Optional Service Cards cccceeeeeeeeeeeeeeeeeeeeeeeteeeeeeenaaaaaas 57 3 2 5 Types OL GODS IDIS rene ear 59 3 2 6 Attaching a Ferite Core PPP 61 3 2 7 19 inch Rack Mounting mercenier aaa 62 3 2 8 Floor Standing PRO RR RR E aE 63 3 2 9 S rge Protector Installati n oct arcades ied sant 64 3 3 Information about the Main Processing Card iii 67 3 3 1 lav is mp 67 3 3 2 DSP4 Card KX NCP1104 DSP16 Card KX TDE0110 and DSP64 Card Rebelde 70 3 3 3 RMT Card KX TDA0196 PIT 72 3 4 Information about the Virtual Cards esee nnne 73 3 4 1 juge M T C M 73 3 5 Information about the Physical Trunk Cards eeeeennnnn 74 3 5 1 LCOT4 Card KX NCP1180 aiar ai ntu tus p
59. anual 4 3 1 Installing and Starting the Maintenance Console CAUTION Do not remove the SD Memory Card while power is supplied to the PBX Doing so may cause the PBX to fail to start when you try to restart the system Installation Manual 141 4 3 1 Installing and Starting the Maintenance Console 142 Installation Manual Section 5 Troubleshooting This section provides information on the PBX and telephone troubleshooting Installation Manual 143 5 1 1 Installation 5 1 Troubleshooting 5 1 1 Installation PROBLEM PROBABLE CAUSE SOLUTION You cannot make receive calls via an IP network DSP card malfunction Replace the corresponding card IPCMPR card malfunction Replace the IPCMPR card be sure to turn off the PBX when replacing Not enough activation keys Purchase additional activation key codes Please consult a certified dealer for details Poor connection Make sure that an 8 pin twisted pair cable is used for connection Make sure that none of the CAT 5 cables in use are over 100 m in length Make sure that a straight cable is used for connection to a switching hub Network malfunction Make sure that all network devices in use are switched on Make sure that there is no unwanted firewall in the IP network IP PTs SIP Extensions do not operate DSP card malfunction Replace the corresponding card IPCMPR card malfunction Replace
60. ations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Installation Precautions 52 The PBX is made for 19 inch rack mounting or floor standing and should be installed in a location where it is accessible for inspections and maintenance To prevent malfunction noise or discolouration follow the instructions below Do not install the system in the following locations WARNING Areas where shocks or vibrations are frequent or strong Such activity may lead to the product falling over and causing injury or may impair the product s performance Areas with high amounts of dust High amounts of dust can lead to fire or electric shock and impair the performance of the product CAUTION n direct sunlight and hot cold or humid places Temperature range 0 C to 40 C Areas where sulfuric gases may be present such as near thermal springs Near devices that generate high frequencies such as sewing machines or electric welders Locations where other objects will obstruct the area around the PBX Be especially careful to leave at least 5 cm to the sides of the PBX for ventilation Notice Do not install the system in the following locations e Onor near computers telexes or other office equipment as well as microwave
61. ble Maximum Distance 0 4mm 30m 0 5 mm 50m 9 0 6mm 60m ToSIT CAT 5 50m i 120 Installation Manual 3 8 4 First Party Call Control CTI Connection 3 8 4 First Party Call Control CTI Connection CTI connection between a PC and a KX DT343 KX DT346 KX T7633 KX T7636 DPT provides first party call control The CTI connection is made via a USB interface version 2 0 and uses the TAPI 2 1 protocol A USB Module must be connected to the DPTs Note The operating system of the PC required for first party call control depends on your CTI application software For details refer to the manual for your CTI application software KX DT343 KX DT346 USB Port USB Module Note The maximum length of the USB cable is 3 m Installation Manual 121 3 9 1 Connection of Doorphones Door Openers External Sensors and External Relays 3 9 Connection of Doorphones Door Openers External Sensors and External Relays 3 9 1 Connection of Doorphones Door Openers External Sensors and External Relays The PBX supports a maximum of 16 doorphones KX T30865 KX T7765 with a DPH4 card or German type doorphone with a DPH2 card 16 door openers 16 external sensors and 16 external relays Note Doorphones door openers external sensors and external relays are user supplied Maximum Cabling Distance Cable Maximum Distance 0 4mm 70m DRArpnene 0 5 mm 113m 90 6mm 180m CAT 5 113 m gt Do
62. ctivation key that enables the use of CA PRO for 10 users KX NCS2240 CA Pro 40users Provides the activation key number and registration ID to download the activation key that enables the use of CA PRO for 40 users KX NCS2249 CA Pro 128users Provides the activation key number and registration ID to download the activation key that enables the use of CA PRO for 128 users KX NCS2301 CA Supervisor 1user Provides the activation key number and registration ID to download the activation key that enables the use of CA ACD Monitor for 1 ICD Supervisor KX NCS3910 Software Upgrade 01 Provides the activation key number and registration ID to download the activation key that enables the use of enhanced features Note e You can only download the activation key file once using the activation key number and registration ID provided on the activation key code Up to 8 activation keys can be downloaded as one activation key file Up to 30 activation key files can be installed in the SD Memory Card Installation Manual 47 2 1 2 Activation Key Code and Key Management System e Itis possible to send the activation key file to a specified e mail address at the same time as downloading it to a PC e Make sure to backup the downloaded activation key files on your PC e Inthe event of a system malfunction you need a temporary activation key for maintenance purposes The temporary activati
63. d through system programming f XDP mode is enabled through system programming parallel connection is not possible Refer to 1 11 9 Parallelled Telephone and 2 1 1 Extension Port Configuration in the Feature Guide for further information With KX DT300 Series DPT Using a Modular T Adaptor To DLC8 DLC16 card lt To DHLC4 card fi for connection of SLT TEAHSPIOT 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins D1 and D2 4 conductor wiring cord Connect pins D1 and D2 Cable Maximum Distance 204mm 30m 0 5mm 50m i 0 6mm 60m 50m Master DPT Slave DPT TO MAIN UNIT PABX V To DLC8 DLC16 card To DHLC4 card i for connection of SLT 114 Installation Manual 3 8 3 Digital EXtra Device Port Digital XDP Connection Using an EXtra Device Port To DLC8 DLC16 card t e To DHLC4 card 4 conductor wiring cord for connection of SLT Connect pins T R 2 conductor wiring cord D1 and D2 Connect pins T and R 4 conductor wiring cord Connect pins T R TT D 1 and D2 Cable Maximum Distance g04mm 30m 50m Master DPT Slave DPT TO MAIN UNIT PABX I i i To DLC8 DLC16 card To SLT To DHLCA card i for connection of SLT Installation Manual 115 3 8 3 Digital EXtra Device Port Digital XDP Connection With KX T7600 Series DPT
64. e PBX Model Maximum Load Figure KX NCP500 28 KX NCP1000 44 Load Figure Calculation Equipment Type Load Figure PT KX DT300 series DPT KX DT300 series DSS 1 console KX T7600 series DPT KX T7600 series DSS console KX T7560 KX T7565 DPT 1 Other DPT Other DSS console 4 APT 4 IP PT 0 SIP Extension 0 Extension Card DHLC4 4 SLC8 8 SLC16 16 CS 1 unit 4 High density CS 1 unit 8 IP CS 1 unit 0 ISDN Extension 2 VPS 1 port 1 Only the extension cards that can support SLTs count for the load figures Notice If the total load figure exceeds the maximum load figure of the PBX by 3 the corresponding extension card cannot be supported by the PBX Installation Manual Calculation Example KX NCP500 1 4 3 System Capacity Required Card Lines and Equipment Load Figure Small Free Regular m Slot Free Slot Trunk PRI 1 line 23ch PRI23 e 4 lines LCOT4 Trunk SIP Trunk 4 lines V SIPGW16 H 323 Trunk 4 lines V IPGW16 Extension KX DT300 24 units 28 DLC16 _ series DPT DHLC4A4 SLT 4 units 0 KX NT300 i V IPEXT32 series IP PT a 9 7 x 2 SIP 0 0 Extension VPS 0 0 CS 0 0 24 units x 1 1 DHLC4 x 4 a load figure of 28 7 At least 4 of the 20 DPT ports of DHLC4 and DLC16 cards must be assigned as Digital X
65. e PBX Do not perform this operation unless you intend to delete all data from the PBX Operation If the PBX does not operate properly 1 Slide the System Initialise Switch to the NORMAL position 2 Press the Reset Button for about 1 second System Initialise Switch Reset Button Installation Manual 151 5 1 5 Troubleshooting by Error Log 5 1 5 Troubleshooting by Error Log When a major system error occurs in the PBX the ALARM indicator on the front of the cabinet turns on red and the system logs the error information Error Log Display Format 152 Below is the display format of the error log For information about how to view the error log using the Maintenance Console refer to 2 6 8 Utility Error Log in the PC Programming Manual Example Maintenance Console Error Log Po A Ces e eo Index Date Time Error Code Sub Code Error Message 0 05 26 2006 17 18 11 2 10000 System Restart l 1 2 4 5 6 Example Station Message Detail Recording SMDR 07 01 01 10 37AM MJ ALM 000 10000 MPR WDT overflow 07 01 01 11 07AM MN ALM 010 10000 AC power down 07 01 01 03 55PM MN ALM 301 10501 Digital trunk RAI reception Ld LLL LLL LE EE l 1 2 3 4 5 6 Description Item Description 1 Date The date of the error detection 2 Time The time of the error detection 3 Level Minor MN ALM Displays minor errors which affect only a certain part of sy
66. e PT interface CS e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service Installation Manual 93 3 6 3 DLC16 Card KX NCP1172 3 6 3 DLC16 Card KX NCP1172 Function 16 port digital extension card for DPTs DSS consoles and PT interface CSs LED RJ45 To extensions Accessories and User supplied Items Accessories included none User supplied not included RJ45 connector Pin Assignments RJ45 Connector No Signal Name Function 1 2 Reserved mm 3 D1 Data port High mmm 4 5 Reserved B 6 D2 Data port Low 7 8 Reserved LED Indications Indication Colour Description CARD STATUS Green Orange Red Card status indication OFF Power Off e Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Orange Flashing Detection of PT interface CS connection when starting up the PT interface CS e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service 94 Installation Manual 3 6 4 SLC8 Card KX NCP1173 3 6 4 SLC8 Card KX NCP1173 Function 8 port extension card for SLTs with Caller ID FSK LED RJ45 To extensions Accessories and User supplied Items Accessories included none User supplied not included RJ45 connector Pin Assignments RJ45 C
67. eck or set wake up calls and print out records of guest charges Installation Manual 21 1 2 1 Main Unit 1 2 Basic System Construction 1 2 1 Main Unit The main unit contains a power supply unit PSU and an IPCMPR card for starting and controlling the PBX KX NCP500 KX NCP1000 Construction of the Main Unit A IPCMPR Card KX NCP500 KX NCP1000 22 Installation Manual 1 2 2 System Connection Diagram 1 2 2 System Connection Diagram Private a Vl sp IP Network Network Trunk Telephone Company Lines Analogue BRI PRI T1 E1 Remote PC O5 gt Router DCE e g ADSL um Modem Pure IP PBX IP Softphone CA Client PC SIP Extension Fax Machine f B Wireless Phone APT DSS Console ec0000009000000009090000099 ISDN Telephone PS External Sensor DPT DSS Console External Relay Device J CTI Server Ic ID i7 eecococsocococococooooo Doorphone amp Door Opener KX T7636 KX T7633 v O 00000000000 BGM Music On Hold MOH O e Pager Amplifier Speaker Voice Processing System Ic ea c00cc0000000o KX DT346 KX DT343 pe O EN amp KX T7600 KX T7600 KX DT300 KX DT300 ITSP Internet Telephony Service Provider 7 DCE Data Circuit Terminating Equipment 5
68. ect value The Ethernet cable is not connected correctly Check the Ethernet cable connections The DHCP server is not active Restart the DHCP server Disable DHCP and re enter settings as appropriate Whenever you try to make calls using a SIP Extension a busy tone is heard The status of the port that the SIP Extension is connected to is Out of Service Change the port status from Out of Service to In Service using the Maintenance Console When using the speakerphone on an APT nothing is audible The HANDSET HEADSET selector is set to the HEADSET position When the headset is not used set the HANDSET HEADSET selector to the HANDSET position When using the speakerphone monitor mode with a DPT nothing is audible The HEADSET mode is selected by Personal Programming Handset Headset Selection When the headset is not used select the HANDSET mode by Personal Programming The PT does not ring The ringer volume is off Turn on the ringer volume During a power failure extensions connected to port 1 of DHLC4 card do not operate A DPT or APT is connected to the extension port The dialling mode tone or pulse is incorrect Disconnect the DPT or APT and connect an SLT Set the Tone Pulse switch to the other position Installation Manual 149 5 1 3 Operation PROBLEM PROBABLE CAUSE SOLUTION e Originating an ou
69. ection 3 11 LAN Connection 3 11 1 LAN Connection Connection Chart for LAN Connection The PBX is equipped with a LAN port for connecting to a LAN so that IP telephones IP PTs IP softphones SIP Extensions IP CSs PCs and a CTI Server can be connected on a private IP network IP Softphone CA Client PC CTI Server I3 IP PT IP CS SIP Extension Switching Hub PBX LAN Port Signal Name Pin No Pin No Signal Name TX 1 m 1 RX TX 201 2 RX RX 3 lt 3 TX RX 6 m 6 TX Note Use an Ethernet straight cable with an RJ45 connector for connection to a switching hub The cable should be a 10BASE T 100BASE TX CAT 5 or higher cable Make sure that all the CAT 5 cables in use are not over 100 m in length Make sure to create a spanning tree for LAN connection in order to prevent loops from occurring in a multi bridged environment Otherwise some packets may circulate for long periods of time and eventually PBX performance system may degrade The CTI server can be used for connecting PCs on a LAN to provide third party call control CTI CTI connection uses the CSTA Phase 3 or TAPI 2 1 protocol The operating system of the PC or CTI server required for third party call control depends on your CTI application software For details refer to the manual for your CTI application software Installation Manual 129 3 12 1 Power Failure Connection
70. escription KX NCS3716 16 SIP Extension Provides the activation key number and registration ID to download the activation key that enables the use of 16 SIP Extensions KX NCS2101 CA Basic 1user Provides the activation key number and registration ID to download the activation key that enables the use of CA Basic for 1 user KX NCS2105 CA Basic 5users Provides the activation key number and registration ID to download the activation key that enables the use of CA Basic for 5 users KX NCS2110 CA Basic 10users Provides the activation key number and registration ID to download the activation key that enables the use of CA Basic for 10 users KX NCS2140 CA Basic 40users Provides the activation key number and registration ID to download the activation key that enables the use of CA Basic for 40 users KX NCS2149 CA Basic 128users Provides the activation key number and registration ID to download the activation key that enables the use of CA Basic for 128 users KX NCS2201 CA Pro 1user Provides the activation key number and registration ID to download the activation key that enables the use of CA PRO for 1 user KX NCS2205 CA Pro 5users Provides the activation key number and registration ID to download the activation key that enables the use of CA PRO for 5 users KX NCS2210 CA Pro 10users Provides the activation key number and registration ID to download the a
71. evice Port With KX DT300 Series DPT except KX DT321 To DHLCA card OTT 4 conductor wiring cord Connect pins T R DA and D2 2 conductor wiring cord gt Connect pins T and R Il TO MAIN UNIT TO TEL t To DHLC4 card To SLT 112 Installation Manual 3 8 2 Parallel Connection of the Extensions With KX T7600 Series DPT except KX T7665 To DHLC4 card OTT e 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins T R D1 and D2 TO MAIN UNIT TO TEL To DHLC4 card a To SLT With Other DPT except KX T7560 and KX T7565 To DHLC4 card i 2 conductor wiring cord 4 conductor wiring cord Connect pins T and R Connect pins T R D1 and D2 To DHLC4 card q Lo P TO SLT Installation Manual 113 3 8 3 Digital EXtra Device Port Digital XDP Connection 3 8 3 Digital EXtra Device Port Digital XDP Connection A DPT can be connected to another DPT on the Digital XDP connection In addition if the DPT is connected to a DHLC4 card it can also have an SLT connected in Parallel mode or XDP mode Note Both DPTs must be KX DT300 KX T7600 series DPTs except KX T7640 Note that the KX T7667 can only be connected as a slave DPT e Bluetooth Modules or USB Modules must not be connected to DPTs in the Digital XDP connection Parallel mode or XDP mode can be selecte
72. fied Voice Message Card ESVM4 Cell Stations 2 4 GHz KX TDA0141 2 Channel Cell Station Unit Using a DHLC DLC Card CSs PT interface CS for 2 4 GHz Portable Station KX TDA0151 2 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for 2 4 GHz Portable Station DECT KX TDA0141CE 2 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT Portable Station KX TDA0158CE 8 Channel High density Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT Portable Station KX NCP0158CE 8 Channel IP Cell Station Unit Using a V IPCS4 Card for DECT Portable Station DECT 6 0 KX TDA0155 DECT 6 0 2 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT 6 0 Portable Station KX TDA0158 DECT 6 0 8 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT 6 0 Portable Station Proprietary Equipment KX T30865 Doorphone KX T7765 The types of activation keys are subject to change without notice 4 Installation Manual System Components Equipment Compatibility Compatible Panasonic Proprietary Telephones The PBX supports the following telephones IP proprietary telephones e g KX NT300 series IP softphones e g KX NCS8100 Digital proprietary telephones e g KX DT300 series Analogue proprietary telephones e g KX T7700 series Portable stations e g KX TCA355 KX TCA256 KX TD7690 e DSS consoles e g KX DT390 Single line telephones e g KX T
73. hock Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre Donotinsert objects of any kind into this product as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock CAUTION SAFETY REQUIREMENTS For All Telephone Equipment Unplug the product from the wall outlet before cleaning Wipe the product with a soft cloth Do not clean with abrasive powders or with chemical agents such as benzene or thinner Do not use liquid cleaners or aerosol cleaners The product should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight For the PBX Only use the 19 inch rack mounting equipment attachment bracket screws included with the PBX When relocating the equipment first disconnect the telecom connection before disconnecting the power connection When the unit is installed in the new location reconnect the power first and then reconnect the telecom connection The power supply cord is used as the main disconnect device Ensure that the AC outlet is located near the equipment and is easily accessible The SD Memory Card poses a choking hazard Keep the SD Memory Card out of reach of children Slots and openings in the front back and bottom of the cabinet are provided for ventilation to protect it from overheating these openings must not be blocked or covered The open
74. hones SIP Extensions and PCs can be connected on a private IP network Mountable Cards One of the DSP4 DSP16 or DSP64 cards refer to 3 3 2 DSP4 Card KX NCP1104 DSP16 Card KX TDEO1 10 and DSP64 Card KX TDE0111 e RMT card refer to 3 3 3 RMT Card KX TDA0196 SD Memory Card MNT Port Slot Cover LAN Port System Initialise LEDs Switch BGM MOH Reset Button Pager MNT Port LAN Port SD Memory Card Make sure to use the MNT port for PC connection and the LAN port for LAN connection The maximum length of the cable to be connected to the IPCMPR card is 100 m When connecting the RJ45 connector attach the ferrite core included with the PBX Refer to 3 2 6 Attaching a Ferrite Core Fordetails about Virtual Slots refer to 1 4 3 System Capacity Installation Manual 67 3 3 1 IPCMPR Card For details about the activation keys refer to 2 1 Information about the Activation Keys For details about connecting to a LAN refer to 3 11 LAN Connection e For details about connecting peripherals refer to 3 10 1 Connection of Peripherals e For details about System Initialise Switch refer to 3 13 1 Starting the PBX For details about Reset Button refer to 5 1 4 Using the Reset Button WARNING A lithium battery is used in the IPCMPR card There is a risk of explosion if the battery is replaced with the incorrect type Dispose of used batteries according to the manufacturer s instructio
75. id has been spilled into the product C If the product has been exposed to rain or water d Ifthe product does not operate according to the operating instructions Adjust only the controls that are explained in the operating instructions Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation e Ifthe product has been dropped or the cabinet has been damaged f If product performance deteriorates For the PBX If damage to the unit exposes any internal parts disconnect the power supply cord immediately and return the unit to your dealer To prevent fires electric shock injury or damage to the product be sure to follow these guidelines when performing any wiring or cabling a Before performing any wiring or cabling unplug the product s power cord from the outlet After completing all wiring and cabling plug the power cord back into the outlet When laying cables do not bundle the product s power cord with the power cords of other devices Do not place any objects on top of the cables connected to the PBX When running cables along the floor use protectors to prevent the cables from being stepped on Do not run any cables under carpeting paps Installation Manual Important Information Unplug this unit from the AC outlet if it emits smoke an abnormal smell or makes unusual noise These conditions can cause fire or electric s
76. ified Disassembly or modification can cause a fire electric shock or damage to the product Do not install the product in a place exposed to rain or moisture or a place where water oil or other liquids can drip or splash onto on the product Such conditions can lead to fire or electric shock and may impair the performance of the product Follow all warnings and instructions marked on the product Do not place the product on an unstable or uneven surface If the product were to fall over it may cause injury or damage to the product Products that require a power source should only be connected to the type of electrical power supply specified on the product label If you are not sure of the type of power supply to your home consult your dealer or local power company For safety purposes some products are equipped with an earthed plug If you do not have an earthed outlet please have one installed Do not bypass this safety feature by tampering with the plug Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets or extension cables used If outlets power strips extension cords etc are used in a manner that exceeds their rated capacity they emit large amounts of heat which could cause a fire Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following cases a When the power supply cord or plug is damaged or frayed b If liqu
77. ings should never be blocked by placing the product on a bed sofa rug or other similar surface while in use The product should never be placed near or over a radiator or other heat source This product should not be placed in a sealed environment unless proper ventilation is provided When this product is no longer in use make sure to detach it from the rack SECURITY REQUIREMENTS In order to use the PBX safely and correctly the Security Requirements below must be observed Failure to do so may result in Loss leakage falsification or theft of user information Illegal use of the PBX by a third party Interference or suspension of service caused by a third party What is User Information User Information is defined as 1 Information stored on the SD Memory Card Phonebook data user IDs system settings data passwords User Administrator Installer Personal Identification Numbers PINs etc 2 Information sent from the PBX to a PC or other external device Phone call data including telephone numbers of outside parties call charge data etc Requirements Installation Manual 9 Important Information 10 The SD Memory Card contains software for all the processes of the PBX and all customer data It can be easily removed and taken away from the PBX by a third party Therefore do not allow unauthorised access to prevent data leakage Always make backups of data stored on the SD Memory Card For detai
78. itching Non blocking Power Input KX NCP500 100 V AC to 130 V AC 1 0 A 200 V AC to 240 V AC 0 6 A 50 Hz 60 Hz KX NCP1000 100 V AC to 130 V AC 1 3 A 200 V AC to 240 V AC 0 8 A 50 Hz 60 Hz Power Consumption KX NCP500 51W when fully mounted 240 V 122 VA 200 V 113 VA 130 V 100 VA 100 V 92 VA KX NCP1000 65W 240 V 142 VA 200 V 134 VA 130 V 119 VA 100 V 113 VA Maximum Power Failure Tolerance 300 ms Memory Backup Duration 7 years Dialling Trunk Dial Pulse DP 10 pps 20 pps Tone DTMF Dialling Extension Dial Pulse DP 10 pps 20 pps Tone DTMF Dialling Mode Conversion DP DTMF DTMF DP Ring Frequency 20 Hz 25 Hz selectable Trunk Loop Limit 1600 Q maximum Operating Temperature 0 C to 40 C Environment Humidity 10 to 90 non condensing Conference Call Trunk From 10 x 3 party conference call to 4 x 8 party conference call Music on Hold MOH 1 port Level Control 6 dB to 6 dB per 3 dB MOH1 Selectable Internal External Music Source port Paging Internal Level Control 6 dB to 3 dB per 3 dB External 1 port Volume Control 15 dB to 6 dB per 3 dB Serial Interface Port RS 232C 1 maximum 115 2 kbps RJ45 Port MNT Port 1 for PC connection LAN Port 1 for LAN connection Installation Manual 27 1 4 1 General Description Extension Connection Cable SLT 1 pair wire T DPT 1 pair wire D1 D2 or 2 pair wire
79. l Sensor Current Limit Power to the external sensor is provided from the EIO4 card and must be grounded through the EIO4 card For the connection diagram refer to 3 7 4 EIO4 Card KX TDA0164 The PBX detects input from the sensor when the signal is under 100 O Paging Terminal Impedance 6000 MOH Music on Hold Terminal Impedance 10 0000 Installation Manual 29 1 4 3 System Capacity 1 4 3 System Capacity Type and Maximum Number of Slots The PBX supports the following type and number of slots Maximum Number Slot Type KX NCP500 KX NCP1000 IPCMPR Card Slot 1 1 Regular Free Slot 2 3 Small Free Slot 3 4 Virtual Trunk Slot 2 4 Virtual Slot Virtual Extension Slot 3 4 IPCMPR Card Slot and Free Slots KX NCP500 KX NCP1000 A B C A B C e amp A Small Free Slots B Regular Free Slots C IPCMPR Card Slot 30 Installation Manual 1 4 3 System Capacity Virtual Slots of the IPCMPR Card Example Virtual Slots of the KX NCP1000 Virtual Extension Slots IPCMPR Card Virtual Trunk Slots Virtual Slots elelele Installation Manual 31 1 4 3 System Capacity Maximum Optional Service Cards The following number of cards can be installed in the Free Slots or Virtual Slots of the PBX Note Any card that exceeds the capacity of the PBX wil
80. l be ignored When the PBX starts up with an invalid configuration some cards will be ignored Cards Installed in Free Slots or Virtual Slots For Small Free Slots For Regular Free Slots Card Type IPCMPR Physical Trunk Card Extension Card V IPEXT32 V SIPEXT32 Physical Extension Card Maximum Number KX NCP500 1 7 KX NCP1000 1 1 Total 5 Total 5 Wheninstalling T1 E1 PRI30 PRI23 cards make sure that the number of these cards x 2 the number of the other cards does not exceed 7 2 When installing T1 E1 PRI30 PRI23 cards make sure that the number of these cards x 2 the number of the other cards does not exceed 9 3 One T1 E1 PRI30 or PRI23 card counts as 2 cards 32 Installation Manual Cards Mounted on Other Optional Service Cards 1 4 3 System Capacity Maximum Number Card Type Mounted on KX NCP500 KX NCP1000 DSP4 DSP16 1 1 IPCMPR Card DSP64 RMT 1 1 DPH4 4 4 DPH2 6 8 ECHO16 2 2 MSG4 OPB3 Card ESVM2 4 4 ESVM4 EIO4 4 4 Only 1 ECHO16 card can be mounted on each OPB3 card Maximum Trunks and Extensions The PBX supports the following number of trunks and extensions Type KX NCP500 KX NCP1000 Total Number of Trunks 72 96 Trunk Physical Trunk Card 64 64 Trunk Virtual Trunk Card 8 32 Total Number of Extensions 68 108 Extension Physical Extension Card
81. le error in restarting Installation Manual 133 3 13 1 Starting the PBX Confirming the Trunk Connection After initialisation programme the PBX and connect trunks to the PBX To confirm that the trunks are successfully connected dial x 3 7 trunk number 3 digits on a PT or press the PT s S CO button You will hear a dial tone if the trunk is available and connected 134 Installation Manual Section 4 Guide for the Maintenance Console Explains the installation procedure structure and basic information of the Maintenance Console Installation Manual 135 4 1 1 Overview 4 1 Overview 4 1 1 Overview The Maintenance Console is designed to serve as an overall system programming reference for the PBX To programme and administer the PBX by PC you need to install the Maintenance Console onto the PC This section describes overview and installation of the Maintenance Console only Menu Bar Fie E Disconnect D TD Uli Vew Window Helo idum 5 Optional Device 6 Feature TTRS B ARS S Private Network 10 CO amp Incoming Call 11 Maintenance System Menu Note The contents and design of the software are subject to change without notice 136 Installation Manual 4 2 1 PC Connection 4 2 PC Connection 4 2 1 PC Connection Connection via MNT Port of IPCMPR Card MNT Port lt To LAN Port Notice When con
82. lows functions of the PC PBX and extensions to be integrated For example detailed caller information can be taken from a database and displayed on the PC as a call arrives or the PC can dial numbers for the extension automatically Built in ESVM Card Features The IPCMPR card comes preinstalled with the ESVM card features 2 channels allowing for simple answering machine services to be supported Built in Communication Assistant CA Server The IPCMPR card comes preinstalled with an Activation Key for CA Basic for 5 Users allowing for serverless 1st Party CTI call control If a PC containing the CA application is connected to the PBX the user can access many useful call features such as Presence viewing the current status of other CA users Internet Protocol IP Telephone Features 18 This PBX supports the following telephone features that use IP IP PT Features This PBX supports the connection of IP PTs which function almost identically to normal PTs However they connect to the PBX over a LAN and make and receive calls using IP In addition KX NT400 KX NT300 series IP PTs support the following features Self Labelling KX NT366 and KX NT400 only The LCDs featured next to the 12 flexible buttons of the KX NT366 can be programmed to display information regarding the setting of the corresponding flexible button In addition the flexible buttons can be organised into 4 pages allowing you to assign a total of 4 items to each ph
83. ls refer to 2 6 2 Utility File Transfer PC to PBX SD Card and 2 6 3 Utility File Transfer PBX SD Card to PC in the PC Programming Manual To prevent illegal access from the Internet activate a Firewall To avoid unauthorised access and possible abuse of the PBX we strongly recommend a Keeping the password secret b Selecting a complex random password that cannot be easily guessed c Changing your password regularly Perform the following when sending the PBX for repair or handing it over to a third party a Make a backup of data stored on the SD Memory Card b Using an SD formatter format the SD Memory Card so that information cannot be retrieved from it To prevent data leakage render the SD Memory Card physically unusable before disposal When user information is sent from the PBX to a PC or other external device the confidentiality of that information becomes the responsibility of the customer Before disposing of the PC or other external device ensure that data cannot be retrieved from it by formatting the hard disk and or rendering it physically unusable Notice SAFETY REQUIREMENTS For All Telephone Equipment Read and understand all instructions For the PBX Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX If you are having problems making calls to
84. mal ON Out of synchronisation RAI Red RAI signal status indication OFF Normal ON Alarm Clock Slave Flashing 60 times per minute Alarm Clock Master AIS Red AIS status indication OFF Normal ON Alarm Installation Manual 89 3 5 6 PRI23 Card KX NCP1290 Indication Colour Description SYNC Green Synchronisation status indication e OFF Not synchronised e ON Synchronised Flashing 60 times per minute Synchronised Clock Master D LINK Green Data link status indication OFF Not established e ON Established Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the PRI23 cards is shown below Diameter Maximum Distance 0 5 mm 200 m 90 Installation Manual 3 6 1 DHLC4 Card KX NCP1170 3 6 Information about the Physical Extension Cards 3 6 1 DHLC4 Card KX NCP1170 Function 4 port digital hybrid extension card for DPTs APTs SLTs DSS consoles and PT interface CSs with Caller ID FSK and 1 power failure transfer PFT port RJ45 LED To extensions Accessories and User supplied Items Accessories included none User supplied not included RJ45 connector Note e For details about power failure transfer refer to 3 12 1 Power Failure Connections Pin Assignments RJ45 Connector No Signal Name Function 1 2 Reserved
85. mpatibility with services provided by telecommunications companies over connected networks Note e Some optional service cards and features are not available for certain countries areas Consult your certified Panasonic dealer for detailed instructions e In this manual the suffix of each model number e g KX NCP500NE is omitted unless necessary Safety Notices Please observe the safety notices in this manual in order to avoid danger to users or other people and prevent damage to property The notices are classified as follows according to the severity of injury or damage Installation Manual 5 System Components WARNING This notice means that misuse could result in death or serious injury CAUTION This notice means that misuse could result in injury or damage to property List of Abbreviations e APT Analogue Proprietary Telephone e CA Communication Assistant DPT gt Digital Proprietary Telephone P PT gt IP Proprietary Telephone PS Portable Station e PT Proprietary Telephone e SIP Extension Session Initiation Protocol Extension SIP hardphones SIP softphones SLT o Single Line Telephone 6 Installation Manual Important Safety Instructions Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use the produc
86. n Assignments 8 pin Terminal Block 3 7 2 DPH4 Card KX TDA0161 No Signal Name Function 1 DP4 Doorphone 4 transmit 2 com4 Doorphone 4 receive nl 3 DP3 Doorphone 3 transmit 4 com3 Doorphone 3 receive 5 DP2 Doorphone 2 transmit 6 com2 Doorphone 2 receive 7 DP1 Doorphone 1 transmit 8 com1 Doorphone 1 receive 10 pin Terminal Block No Signal Name Function 1 2 Reserved 3 OP4b Door opener 4 10 1 4 OP4a Door opener 4 com 5 OP3b Door opener 3 6 OP3a Door opener 3 com 7 OP2b Door opener 2 8 OP2a Door opener 2 com 9 OP 1b Door opener 1 10 OP1a Door opener 1 com Installation Manual 99 3 7 3 DPH2 Card KX TDA0162 3 7 3 DPH2 Card KX TDA0162 Function 2 port doorphone card for 2 German type doorphones and 2 door openers To be mounted on the OPB3 card Fully insert the connectors through the panel openings To doorphones door openers Accessories and User supplied Items Accessories included Screws x 3 10 pin terminal block x 1 8 pin terminal block x 1 User supplied not included Copper wire Note For details about connection to doorphones and door openers refer to 3 9 1 Connection of Doorphones Door Openers External Sensors and External Relays 100 Installation Manual 3 7 3 DPH2 Card KX
87. nect pins T and R 4 conductor wiring cord 4 conductor wiring cord FARMER end Den Connect pins D1 and D2 TO MAIN UNIT TO MAIN UNIT o d PABX au Master DPT 4 To DLC8 DLC16 card Slave DPT To DHLC4 card for connection of SLT 118 Installation Manual Using an EXtra Device Port Connecting to a Slave DPT To DLC8 DLC16 card TT To DHLCA card for connection of SLT 4 conductor wiring cord Connect pins T R D1 and D2 3 8 3 Digital EXtra Device Port Digital XDP Connection 4 conductor wiring cord Connect pins T R D1 and D2 Master DPT 2 conductor wiring cord Connect pins T and R Slave DPT TO MAIN UNIT PABX To DHLC4 card i for connection of SLT Maximum Distance 30m 50m 60m 50m To DLC8 DLC16 card V To SLT Installation Manual 119 3 8 3 Digital EXtra Device Port Digital XDP Connection Connecting to a Master DPT To DLC8 DLC16 card E To DHLC4 card for connection of SLT 4 conductor wiring cord Connect pins D1 and D2 4 conductor wiring cord Connect pins T R D1 and D2 Master DPT Slave DPT 2 conductor wiring cord Connect pins T and R Back View of DPTs To DLC8 DLC16 card i To DHLCA card for connection of SLT lt To slave DPT lt i Ca
88. necting a PC to the PBX a fixed IP address must be assigned to the PC For information about fixed IP addresses ask your network administrator Note For pin assignments and maximum cabling distance refer to 3 10 1 Connection of Peripherals Serial Interface Connection Eom lt To COM Port RS 232C Port CAUTION To protect the system keep the following in mind 1 Make sure that both connector cases frame ground of the RS 232C cross cable shielded cable are conductive If they are not conductive make sure that both connector cases of the cable are firmly connected 2 If this is not possible connect the frame of the PBX to the frame of the PC using an earthing wire in order to prevent difference in the electrical potentials Note For pin assignments and maximum cabling distance refer to 3 10 Connection of Peripherals Installation Manual 137 4 2 1 PC Connection External Modem Connection To trunk PBX extension port assigned as the trunk destination RS 232C Port 9 pin External Modem 25 pin PBX 9 pin Signal Name Pin No Pin No Signal Name RD RXD 3 2 RD RXD SD TXD 2 e a 3 SD TXD ER DTR 20 i lt 4 ER DTR DR DSR 6 PTM7M 6 DR DSR CAUTION To protect the system keep the following in mind 1 Make sure that both connector cases frame ground of the RS 232C straight cable shielded cable are conductive If the
89. nection sseeeeeee 114 3 8 4 First Party Call Control CTI Connection ciae ken nane tes neant ret rabbi hr nr piani 121 3 9 Connection of Doorphones Door Openers External Sensors and External inre e Tr 122 3 9 1 Connection of Doorphones Door Openers External Sensors and External CEL OR TETTE 122 3 10 Connection of Peripherals rei 125 3 10 1 Connection of Peripherals sse eene nnne nnne nennen 125 3 11 LAN Connection eM ccs eieed vonches eden hee edt eect ede be hee 129 3 11 1 LAN GCOrinectlOh 2 2 32 c62i2sccsassecanbeceleceaxdacagdes ii 129 3 12 Power Failure Connections rrrrrrririini iii iii nennen nemen nnne nnn rrr 130 3 12 1 Power Failure Connections ii 130 3 13 Starting the PBX deer r SSS X E 132 3 13 1 Starting The d Da lira ide ania lider d Ro ui dev x LU ME XE UE Fab Kn pu 132 4 Guide for the Maintenance Console eese 135 4 1 SMS ETE ieee 136 4 1 1 eus eee 136 4 2 PCG COMME CUON oes 137 4 2 1 aieo deis 137 4 3 Installation of the Maintenance Console sseeeeeeeeeeeeeeeeeeeeaeneeeeeeeeeeeseeeeeeeeees 139 4 3 1 Installing and Starting the Maintenance Console 139 5 Troubleshooti
90. ned and the DSP4 DSP16 or DSP64 card is selected to be installed e Ifthe preinstalled activation keys on the DSP cards are not enough for the desired configuration you need to purchase activation key codes For details about the activation keys refer to 2 1 Information about the Activation Keys 70 Installation Manual 3 3 2 DSP4 Card KX NCP1104 DSP16 Card KX TDE0110 and DSP64 Card KX TDE0111 e When installing the DSP card hold down the shaded areas of the card to connect it firmly Installation Manual 71 3 3 3 RMT Card KX TDA0196 3 3 3 RMT Card KX TDA0196 Function Analogue modem card for remote communication with the PBX ITU T V 90 support To be mounted on the IPCMPR card Screws RMT Card Accessories and User supplied Items Accessories included Screws x 2 User supplied not included none 72 Installation Manual 3 4 1 Virtual Cards 3 4 Information about the Virtual Cards 3 4 1 Virtual Cards Function Virtual Cards are included with the IPCMPR card and can be activated with the appropriate activation key Only V IPCS4 card can be activated without activation keys By installing Virtual Cards in the Virtual Slots of the IPCMPR card using the Maintenance Console IP trunks IP extensions and IP CSs can be used via the IPCMPR card Virtual Card Description Virtual 16 Channel VoIP Gateway Card V IPGW16 Virtual Card for 16 channel H 323 trunk Complia
91. ng icio inne oco pigeon 0 00s adc cesna esiliati 143 5 1 Bilbao 144 5 1 1 Installation iii 144 5 1 2 Connection ea 147 5 1 3 oT PT Em 149 5 1 4 Using the Reset lli METER em 151 5 1 5 Troubleshooting by Error Log prr 152 D Appendix csini seanna aaaeeeaa a eee isa E eL raai rere 155 6 1 Revision HIStory RET I I TL TT 156 6 1 1 PBMPR Software File Version 2 0Xxx ui 156 cmm 157 Installation Manual Section 1 System Outline This section provides general information on the PBX including the system capacity and specifications Installation Manual 17 1 1 1 System Highlights 1 1 System Highlights 1 1 1 System Highlights IPCMPR Card Features The IPCMPR card the preinstalled Main Processing card includes the following features and resources VoIP Trunks VoIP Extensions The IPCMPR card allows the use of IP trunks H 323 SIP and IP telephones IP PTs IP softphones and SIP Extensions By connecting a DSP card to the IPCMPR card these IP trunks and extensions can be used It is also possible to increase the number of IP trunks and extensions through the purchase of activation key codes LAN Connection The IPCMPR card is equipped with a LAN port allowing for the PBX to be connected to a LAN Computer Telephony Integration CTI Features Connecting a PC to a DPT or connecting a CTI Server to this PBX al
92. ng the IPCMPR card the DC power supply must be turned off Installing Removing Optional Service Cards 1 Turn the 2 screws anticlockwise to remove the appropriate slot panel 2 Insert the card along the guide rails Guide Rail Installation Manual 57 3 2 4 Installing Removing the Optional Service Cards 3 Turn the 2 screws clockwise to fix the card in place 4 To remove the card reverse the procedure above Note Make sure the screws are tightened to earth the card securely 58 Installation Manual 3 2 5 Types of Connectors 3 2 5 Types of Connectors Connector Type Pin Number Used for Twisted pair cable HEEL T I p IPCMPR DHLC4 KX NCP1170 DLC8 KX NCP1171 DLC16 KX NCP1172 SLC8 KX NCP1173 SLC16 KX NCP1174 LCOT4 KX NCP1180 T1 KX NCP1187 E1 KX NCP1188 BRI2 KX NCP1280 PRI30 KX NCP1290CE KX NCP1290CJ KX NCP1290CN PRI23 KX NCP1290 E1 KX NCP1188 Block BNC 4 om 10 pin 8 pin DPH4 KX TDA0161 Terminal Terminal DPH2 KX TDA0162 EIO4 KX TDA0164 RS 232C A Shielded cable Main Unit Installation Manual 59 3 2 5 Types of Connectors 60 Connector Type Pin Number Used for Mini Plug IPCMPR Installation Manual
93. ng the Reset Button 151 Parallel Connection Using an EXtra Device Port 112 Trunk Connection 134 Parallel Mode 112 114 Password Security 139 U PBMPR Software File Version 2 0xxx 156 PC Connection via MNT Port 125 Unpacking 54 PC Connection via RS 232C 126 Peer to peer Connection 19 V Power Failure Connections 130 PRI Card PRI23 KX NCP1290 25 88 PRI Card PRI30 KX NCP1290CE 25 85 PRI Card PRI30 KX NCP1290CJ 25 85 PRI Card PRI30 KX NCP1290CN 25 85 PRI23 Card KX NCP1290 88 PRI30 Card KX NCP1290CE 85 PRI30 Card KX NCP1290CJ 85 PRI30 Card KX NCP1290CN 85 Printer Connection via RS 232C 126 V IPCS4 Virtual 4 Channel Cell Station Interface Card 73 V IPEXT32 Virtual 32 Channel VoIP Extension Card 73 V IPGW16 Virtual 16 Channel VoIP Gateway Card 73 V SIPEXT32 Virtual 32 Channel SIP Extension Card 73 Virtual 16 Channel VoIP Gateway Card V IPGW16 73 Virtual 32 Channel SIP Extension Card V SIPEXT32 73 Virtual 32 Channel VoIP Extension Card V IPEXT32 73 Virtual 4 Channel Cell Station Interface Card V IPCS4 73 Virtual Cards 73 Virtual Extension Slot 30 Virtual Trunk Slot 30 Q Quick Setup 139 W R Wiring Precautions 53 Remote Card KX TDA0196 26 Remote Card KX TDA0196 72 Reset Button 151 RMT Card KX TDA0196 72 RUN Indicator 132 S Safety Installation Instructions 52 SD Memory Card 67 Slave DPT Digital XDP 114 SLC16 Card KX NCP1174 96 SLC8 Card KX NCP1173 95 Slot f
94. ni atactuk ama tea tn did pL Eta idus pM tap a i iNs 74 3 5 2 T1 Card CAR 76 3 5 3 E1 Card Seu P 79 3 5 4 BRI2 Card KX NCP 1280 rrian eee ee ee er ae ee 82 35 5 PRI30 Card KX NCP1290CE KX NCP1290CJ KX NCP1290CN esses 85 3 5 6 PRI23 Card WG P m 88 3 6 Information about the Physical Extension Cards iii 91 3 6 1 DHLC4 Card KX NCP1170 em nen bn MN Dd Dit ee ore 91 3 6 2 DLC8 Aul t e drap T 93 3 6 3 DLC16 Card KX NCP 1172 ua er eee rere 94 3 6 4 SLC8 Card KX NCP1173 Pm 95 3 6 5 SLC16 Card KX NCPII74 elle 96 Installation Manual 15 Table of Contents 16 3 7 Information about the Other Physical Cards ri 97 3 7 1 OPBa Card KX NCP 1190 ica 97 3 7 2 DPHA Gard KX TDA0161 lia teni eth eR ERE eril aad elia 98 3 7 3 BPHZ Gard 1KX TEDAUTD iesinitedvinbdcnku aaa 100 3 7 4 BIO4 Card KX TDA0164 iiiiese ide tace tiec n6 ctt br a b Revue ERE ER n mad ac ERR ex x ERE X daos 103 3 7 5 ECHO16 Card KX TDAO1 60 ara 106 3 7 6 MSG4 Card KX TDA0191 nennen nennen nennen nnn 107 3 7 7 ESVM2 Card KX TDA0192 and ESVM4 Card KX TDA0194 108 3 8 Connection of EXTENSIONS ie ecrire eno iii 109 3 8 1 Maximum Cabling Distances of the Extension Wiring Twisted Cable 109 3 8 2 Parallel Connection of the Extensions sese 111 3 8 3 Digital EXtra Device Port Digital XDP Con
95. ns CAUTION The SD Memory Card contains software for all the processes of the PBX and all the customer data It can be easily removed and taken away from the PBX by a third party Therefore do not allow unauthorised access to prevent data leakage Donotremove the SD Memory Card while power is supplied to the PBX Doing so may cause the PBX to fail to start when you try to restart the system To prevent data leakage render the SD Memory Card physically unusable before disposal Notice e Use only the SD Memory Card included with the PBX The SD Memory Card must be inserted in the SD Memory Card slot of the IPCMPR card before startup Pin Assignments MNT Port LAN Port 10BASE T 100BASE TX No Signal Name Input I Output O Function 1 TPO O Transmit data 2 TPO O Transmit data HL I 3 TPl Receive data L IT 4 5 Reserved 1 8 6 TPI Receive data 7 8 Reserved LED Indications Indication Colour Description BATT ALARM Red Battery alarm indication e OFF Normal ON Alarm SD ACCESS Green SD memory card status ON Accessing 68 Installation Manual 3 3 1 IPCMPR Card Indication Colour Description 10BASE T MNT LINK Green Link status indication 100BASE TX e OFF Off line ON Linked normally Flashing In communication 100 Yellow Data transmission speed indication OFF 10 Mbps ON 100 Mbps
96. nsmit data HEEL I 3 Reserved 4 RX Receive data 5 RX Receive data 6 8 Reserved BNC coaxial Connector TX No Signal Name Level V Function 1 1 TX Transmit data om 2 TX Transmit data Installation Manual 3 5 3 E1 Card KX NCP1188 BNC coaxial Connector RX No Signal Name Level V Function 1 RX Receive data 1 Os 2 2 RX Receive data LED Indications Indication Colour Description CARD STATUS Green Red Card status indication OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service SYNC ERR Red Non synchronisation status indication OFF Normal e ON Out of synchronisation RAI Red RAI signal status indication OFF Normal e ON Alarm Clock Slave Flashing 60 times per minute Alarm Clock Master AIS Red AIS status indication e OFF Normal ON Alarm SYNC Green Synchronisation status indication OFF Not synchronised ON Synchronised Flashing 60 times per minute Synchronised Clock Master Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the E1 cards is shown below Diameter Maximum Distance 0 5 mm 200 m
97. nstallation Manual 155 6 1 1 PBMPR Software File Version 2 0xxx 6 1 Revision History 6 1 1 PBMPR Software File Version 2 0xxx New Options e System Components Table KX NCS2140 KX NCS2149 KX NCS2240 KX NCS2249 KX NCP0158CE Changed Contents 1 2 2 System Connection Diagram 1 4 3 System Capacity 2 1 1 Activation Keys 3 4 1 Virtual Cards e 3 8 4 First Party Call Control CTI Connection 3 11 1 LAN Connection Activation Key for CA Basic for 40 Users CA Basic 40users Activation Key for CA Basic for 128 Users CA Basic 128users Activation Key for CA PRO for 40 Users CA Pro 40users Activation Key for CA PRO for 128 Users CA Pro 128users 8 Channel IP Cell Station Unit Using a V IPCS4 Card for DECT Portable Station Virtual 4 Channel Cell Station Interface Card V IPCS4 4 3 1 Installing and Starting the Maintenance Console e 5 1 3 Operation 156 Installation Manual Index Installation Manual 157 Index Numerics 1 Channel IP Proprietary Telephone Activation Key KX NCS3501 46 1 Channel IP Softphone IP Proprietary Telephone Activation Key KX NCS3201 46 1 Channel SIP Extension Activation Key KX NCS3701 46 16 Channel Echo Canceller Card KX TDA0166 26 106 16 Channel IP Proprietary Telephone Activation Key KX NCS3516 46 16 Channel IP Softphone IP Proprietary Telephone Activation Key KX NCS3216 46 16 Channel SIP Extension Activation Key KX NCS3716 47 16 Channel VoIP D
98. nt with VoIP H 323 V 5 protocol and ITU T G 729A and G 711 codec methods Also supports T 38 protocol Virtual 16 Channel SIP Trunk Card V SIPGW16 Virtual Card for 16 channel SIP trunk Compliant with RFC 3261 3262 3264 3311 3581 3960 and 4028 protocols and ITU T G 729A and G 711 codec methods Also supports T 38 protocol Virtual 32 Channel VoIP Extension Card V IPEXT32 Virtual Card for 32 VoIP extensions Compliant with Panasonic proprietary protocol and ITU T G 729A G 711 and G 722 codec methods Virtual 32 Channel SIP Extension Card V SIPEXT32 Virtual Card for 32 SIP Extensions Compliant with RFC 3261 3264 3310 2327 and 4028 protocols and ITU T G 729A G 711 and G 722 codec methods Virtual 4 Channel Cell Station Interface Card V IPCS4 Virtual Card for 4 IP CSs Compliant with ITU T G 729A and G 711 codec methods Example Virtual Cards in the Virtual Slots of the KX NCP1000 IPCMPR Card L V SIPEXT32 V IPEXT32 V IPEXT32 Virtual Extension Slots Virtual Trunk Slots L 1 1 1 Virtual Slots Installation Manual 73 3 5 1 LCOT4 Card KX NCP1180 3 5 Information about the Physical Trunk Cards 3 5 1 LCOT4 Card KX NCP1180 Function 4 port analogue trunk card with Caller ID FSK DTMF and 1 power failure transfer PFT port RJ45 LED To trunk Accessories and User sup
99. o manage call information efficiently CA Call Accounting Server and Web Client The CA Call Accounting web server software can be installed on a PC connected to the PBX Once installed you can access CA Call Accounting from any PC using a web browser CA Call Accounting uses the SMDR data from the PBX to calculate call cost estimates and track call activity Call charge calculations can be programmed according to conditions such as time of day day ofthe week and leading digits dialled Through the web client call information can be sorted and viewed printed or exported as CSV files Other Useful Features 20 Easy Installation and Setup With Physical Cards By simply connecting telephones and outside lines to analogue extension and trunk cards you can make and receive calls For digital trunks e g E1 T1 etc it may be necessary to first make the required settings and restart the PBX With Virtual Cards By connecting the PBX to the LAN installing each virtual card and registering the IP telephones through system programming you can make and receive calls Enhanced Walking Extension Feature It is possible to use the Walking Extension feature with extensions in Service in functions normally and Service out cannot make trunk calls or receive calls modes allowing users to use their extensions at home and at work or for multiple users who work in shifts to use their own extension settings on a single telephone Built in Sm
100. on by setting the A B Switch or using the connector with appropriate pin assignments To confirm the trunk connection refer to Confirming the Trunk Connection in 3 13 1 Starting the PBX Switch Settings Switch Type Usage and Status Definition A B Slide Select A default for trunk or B for extension use 76 Installation Manual Pin Assignments RJ45 Connector for Trunk Use 3 5 2 T1 Card KX NCP1187 No Signal Name Level V Function 1 RX Receive data 2 RX Receive data HITT 3 Reserved L 4 TX Transmit data i 5 TX Transmit data 6 8 Reserved RJ45 Connector for Extension Use No Signal Name Level V Function 1 TX Transmit data 2 TX Transmit data HELL I 3 Reserved px 4 RX Receive data i i 5 RX Receive data 6 8 Reserved _ LED Indications Indication Colour Description CARD STATUS Green Red Card status indication OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service SYNC ERR Red Non synchronisation status indication OFF Normal ON Out of synchronisation RAI Red RAI signal status indication OFF Normal ON
101. on key can only be used for a limited time period and can be downloaded from the Key Management System in the same way as downloading activation key files 48 Installation Manual 2 1 3 Activation Key File 2 1 3 Activation Key File The corresponding number of IP trunks and IP telephones or enhanced features can be activated by installing the downloaded activation key file s in the SD Memory Card of the IPCMPR card using the Maintenance Console Installing the Activation Key File in the SD Memory Card Make sure to install the Maintenance Console on the PC in advance and connect the PC to the PBX For details about the Maintenance Console refer to Section 4 Guide for the Maintenance Console 1 2 3 ao oe Start the Maintenance Console from the Start menu From the Utility menu select File Transfer PC to PBX SD Card A dialogue box will be displayed Select the file to upload A window showing the upload progress will be displayed While transferring files to the SD memory card the PBX automatically renames them according to the header information A message will be displayed when the transfer is complete Click OK Under Configuration click Slot Click Activation Key For IP trunk activation key file s click Execute A confirmation message will be displayed Click Yes Note Itis necessary to restart the PBX to activate the Software Upgrade 01 activation key after performing the procedure above To
102. onnector No Signal Name Function TR 1 3 Reserved L 4 T Tip ETTI 1 5 R Ring 6 8 Reserved LED Indications Indication Colour Description CARD Green Red Card status indication STATUS OFF Power Off e Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service Installation Manual 95 3 6 5 SLC16 Card KX NCP1174 3 6 5 SLC16 Card KX NCP1174 Function 16 port extension card for SLTs with Caller ID FSK LED RJ45 To extensions Accessories and User supplied Items Accessories included none User supplied not included RJ45 connector Pin Assignments RJ45 Connector No Signal Name Function 1 3 Reserved TR mH 4 T Tip t 8 5 R Ring 6 8 Reserved LED Indications Indication Colour Description CARD STATUS Green Red Card status indication OFF Power Off e Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service 96 Installation Manual 3 7 1 OPB3 Card KX NCP1190 3 7 Information about the Other Physical Cards 3 7 1 OPB3 Card KX NCP1190 Optional 3 slot base card for mounting a maximum of 3 op
103. or Opener External Sensor External Relay Device Bee Settee eee hee bee ai Installing the Doorphone KX T30865 KX T7765 Note The illustrations shown in the installation procedure are based on the KX T30865 1 Loosen the screw to separate the doorphone into 2 halves 122 Installation Manual 3 9 1 Connection of Doorphones Door Openers External Sensors and External Relays Note for KX T7765 Users When loosening tightening the screw do not scratch the cabinet wall with the driver shaft VE Cabinet Wall 2 Pass the wires through the hole in the base cover and attach the base cover to a wall using 2 screws gt To 8 pin terminal block Note Two kinds of screws are included with the doorphone Please choose the appropriate kind for your wall type mm when a doorphone plate has been fixed to the wall Qu when you wish to install the doorphone directly onto the wall 3 Connect the wires to the screws located in the back cover gt To 8 pin terminal block 4 Re attach the 2 halves and re insert the screw Installation Manual 123 3 9 1 Connection of Doorphones Door Openers External Sensors and External Relays Connection Use 8 pin and 10 pin terminal blocks included with the card for connection 1 While pressing down on the hole at the top of the terminal block using a screwdriver insert the wire into the side hole as shown below Repeatthis
104. or the IPCMPR Card 30 Slots for Physical Cards Free Slots 30 Slots for Virtual Extension Cards 30 Slots for Virtual Trunk Cards 30 Specifications 27 Specifications Characteristics 29 Specifications General Description 27 Specifications System Capacity 30 Starting the PBX 132 Surge Protector Installation 64 System Capacity 30 System Connection Diagram 23 System Highlights 18 System Initialisation Procedure 132 System Initialise Switch 132 151 System Requirements 139 T T 1 Trunk Card KX NCP1187 25 76 T1 Card KX NCP1187 76 Terminal Equipment Maximum Number 34 Troubleshooting by Error Log 152 Troubleshooting Connection 147 Troubleshooting Installation 144 160 Installation Manual NCP1000GR are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries Pan European Integrated Services Digital Network ISDN using ISDN basic rate access Pan European Integrated Services Digital Network ISDN using ISDN primary rate access ONP 2048 kbit s digital structured leased lines D2048S C The KX NCP500UK KX NCP1000UK the KX NCP500NE KX NCP1000NE and the KX NCP500GR KX Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity
105. ossible to use the PBX features using the PS like a PT APS can also be used in parallel with a wired telephone Wireless XDP Parallel Mode In this case the wired telephone is the main telephone and the PS is the sub telephone Installation Manual 19 1 1 1 System Highlights Cellular Phone Features KX NCS3910 required This PBX supports the use of cellular phones destinations with the PBX In combination with the use of certain features such as Virtual PS DISA and XDP Parallel mode cellular phones can make and receive calls as if they were registered extensions Phone Assistant PA Pro Series This PBX supports Phone Assistant Pro Series applications a collection of highly intuitive CTI applications that allow you to use your PC to access a variety of PBX features conveniently and efficiently PA Pro series applications combine the efficiency and user friendliness of CTI applications with the convenience of server based applications allowing User IDs passwords and PBX settings to be configured over a web browser Voice Mail Features This PBX supports Voice Processing Systems VPS with DTMF Integration as well as DPT Digital Integration connected locally and over a network ACD Report Server KX NCV200 This PBX supports VPSs with an ACD Report Server In addition to VPS features the ACD Report Server provides you with a variety of features such as monitoring reporting call logging features and creating performance graphs t
106. plied Items Accessories included none User supplied not included RJ45 connector Note e For details about power failure transfer refer to 3 12 1 Power Failure Connections To confirm the trunk connection refer to Confirming the Trunk Connection in 3 13 1 Starting the PBX Pin Assignments RJ45 Connector No Signal Name Function 1 3 Reserved RT 4 R Ring 1 8 5 T Tip 6 8 Reserved 74 Installation Manual 3 5 1 LCOT4 Card KX NCP1180 LED Indications Indication Colour Description CARD STATUS Green Red Card status indication e OFF Power Off e Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service Installation Manual 75 3 5 2 T1 Card KX NCP1187 3 5 2 T1 Card KX NCP1187 Function 1 port T1 trunk card EIA TIA standard compliant LEDs RJ45 To NT1 Extension Accessories and User supplied Items Accessories included none User supplied not included RJ45 connector CAUTION e When connecting this optional service card to the trunk connect through NT1 do not connect to the trunk directly T1 ports are SELV ports and should only be connected to SELV services Note This optional service card can be used for either trunk or extension connecti
107. ring with the performance of the product do not run unshielded telephone cables near AC power cables computer cables AC power sources etc When running cables near other noise generating devices or cables use shielded telephone cables or shield the telephone cables with metal tubing Installation Manual 53 3 2 1 Unpacking 3 2 Installation of the PBX 3 2 1 Unpacking Unpack the box and check the items below KX NCP500 KX NCP1000 Main Unit 1 1 Ferrite Core for the IPCMPR card 2 2 AC Cord 1 1 19 inch Rack Attachment Bracket 2 2 SD Memory Card 1 1 Screw amp 6 6 KX NCP500BX KX NCP1000BX is supplied with 2 types of AC cord Please use whichever is appropriate for the country area 54 Installation Manual 3 2 2 Names and Locations 3 2 2 Names and Locations KX NCP500 Front Back A B mirn O 5 uc 1 e D E FG H J K L KX NCP1000 Front Back A B C 7 ere 1 1 OTO TOTO eee D E FG Small Free Slots RUN Indicator Regular Free Slots ALARM Indicator IPCMPR Card Slot MNT Port LAN Port Hook Clip Power Switch AC Inlet Earth Terminal RS 232C Port Ac rommoou r zr ote A Power Supply Unit PSU is pre installed Installation Manual 55 3 2 3
108. rtual Slots Installation Manual 45 2 1 2 Activation Key Code and Key Management System 2 1 2 Activation Key Code and Key Management System 46 To obtain additional activation keys you need to purchase the appropriate activation key codes and access the Key Management System You can download the activation keys as an activation key file from the Key Management System To download the activation keys enter the MPR ID number shown on the IPCMPR card in the PBX and activation key number and registration ID provided on each activation key code The following activation keys are available Model No Activation Key Type Description KX NCS3102 2 IP Trunk Provides the activation key number and registration ID to download the activation key that enables the use of 2 IP trunks H 323 SIP KX NCS3104 4 IP Trunk Provides the activation key number and registration ID to download the activation key that enables the use of 4 IP trunks H 323 SIP KX NCS3201 1 IP Softphone IP PT Provides the activation key number and registration ID to download the activation key that enables the use of 1 IP PT IP softphone KX NCS3204 4 IP Softphone IP PT Provides the activation key number and registration ID to download the activation key that enables the use of 4 IP PTs IP softphones KX NCS3208 8 IP Softphone IP PT Provides the activation key number and registration ID to download the
109. s 3 12 Power Failure Connections 3 12 1 Power Failure Connections When the power supply to the PBX fails power failure transfer PFT will switch from the current connection to the Power Failure Connection Refer to 2 4 1 Power Failure Transfer in the Feature Guide for further information Using Analogue Trunk Card and Extension Card Power Failure Connection connects a specific SLT and a trunk in the event of power failure The following analogue trunk and extension card can be used for Power Failure Connections Analogue trunk card LCOT4 1 PFT port Extension card DHLCA 1 PFT port To 1 analogue trunk card connect only 1 extension card Note By programming the PBX a trunk conversation established during power failure can be maintained even when the power returns and the connection is switched back to the normal configuration from the Power Failure Connection However if no special programming is performed the connection will be dropped when power returns Sa Trunk Card LCOT4 Extension Card DHLC4 To SLT Accessories and User supplied Items Accessories included none User supplied not included RJ45 connectors 130 Installation Manual RJ45 Connector Pin Assignments for Analogue Trunk Card 3 12 1 Power Failure Connections PFT Port No Signal Name Function 1 3 Reserved RT 4 R Ring fmm 1 8 5 T Tip L 6 8 Re
110. s are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol bottom two symbol examples This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved Cd For users in Germany only Machine Noise Information Ordinance 3rd GPSGV The highest sound pressure level is 70 dB A or less according to EN ISO 7779 e This equipment is not for use at video display work stations according to BildscharbV For users in Finland Norway and Sweden only This unit may only be installed in a room or space with restricted access and equipotential bonding must be applied For information on earthing refer to 3 2 5 Frame Earth Connection For users in New Zealand only e This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance Installation Manual Precaution that any item will work correctly in all respects with another item of Telepermitted equipment of a different
111. s electrical surges from entering the building via the trunk and damaging the PBX and connected equipment To protect the system from electrical surges we strongly recommend connecting the system to a surge protector that meets the following specifications Surge arrestor type 3 electrode arrestor DC spark over voltage 230 V Maximum peak current at least 10 kA Additionally proper earthing is very important for the protection of the system refer to 3 2 3 Frame Earth Connection Many countries areas have regulations requiring surge protection Be sure to comply with all applicable laws regulations and guidelines Installation Trunk Trunk Trunk Surge Protector Terminal Board Extn PBX Extn SLT i PT CS Frame PT interface CS Li Earth Earth Extn Extension line 64 Installation Manual 3 2 9 Surge Protector Installation Outside Installation Main Building Surge Protector Trunk Trunk Another Building A OoOO OST o Extn PT PT interface CS Terminal PBX eee Ae ue esotica Board Surge Extn Protector CS Extn Ext i Edu fF nab oo ESSERE ST PT CS ij PT interface CS i Earth BARRARA RRD UHARRAK ARE Extn
112. s se Tode softphones 8 IP KX NCP500 4 1 32 IP PTs IP softphones vole Softphone softphones IP PT KX NCP1000 7 4 56 IP PTs IP softphones Bec D softphones 16 IP KX NCP500 2 32 IP PTs IP softphones Ld KX NCP1000 3 2 48 IP PTs IP softphones pod KX NCP500 32 8 32 IP PTs 8 IP PTs id KX NCP1000 56 32 56 IP PTs 32 IP PTs 4IP PT KX NCP500 8 2 32 IP PTs 8 IP PTs KX NCP1000 14 8 56 IP PTs 32 IP PTs 8 IP PT KX NCP500 4 1 32 IP PTs 8 IP PTs KX NCP1000 7 4 56 IP PTs 32 IP PTs 16 IP PT KX NCP500 2 32 IP PTs KX NCP1000 3 2 48 IP PTs 32 IP PTs 1 SIP KX NCP500 32 32 SIP Extensions Extension Kx NCP1000 64 64 SIP Extensions 4 SIP KX NCP500 8 32 SIP Extensions Extension Kx NCP1000 16 64 SIP Extensions 8 SIP KX NCP500 4 32 SIP Extensions Extension Kx NCP1000 8 64 SIP Extensions Installation Manual 43 2 1 1 Activation Keys Maximum Number Supported IP Trunks IP Telephones CA Users Activation Key Type m m HR Bd i BOE a 4 4 withDSP4 with DSP16 with DSP64 16 SIP KX NCP500 2 32 SIP Extensions Extension Kx NCP1000 4 64 SIP Extensions CA Basic 128 128 users 1user CA Basic 25 125 users 5users CA Basic 12 120 users 10users CA Basic 3 120 users 40users CA Basic 1 128 users 128users CA Pro 128 128 users 1user CA Pro KX NCP500 25 125 users 5users KX NCP1000 CA Pro 12 120 users 10users CA Pro 3 120 users 40users
113. served RJ45 Connector Pin Assignments for Extension Card PFT Port No Signal Name Function 1 3 Reserved TR prim 4 T Tip 1 8 j kn 5 R Ring 6 8 Reserved Installation Manual 131 3 13 1 Starting the PBX 3 13 Starting the PBX 3 13 1 Starting the PBX WARNING Use only the AC power cord included with the PBX Make sure that the AC outlet is properly earthed then securely connect the 3 pin AC plug including the earthed pin CAUTION e Before touching the System Initialise Switch discharge static electricity by touching ground or wearing an earthing strap e Once you have started the PBX and if you unplug the PBX do not perform the following procedures to start the PBX again Otherwise your programmed data is cleared To restart the PBX refer to 5 1 4 Using the Reset Button The power supply cord is used as the main disconnect device Ensure that the AC outlet is located near the equipment and is easily accessible Notice The SD Memory Card must be inserted in the SD Memory Card slot of the IPCMPR card before startup Note The PBX will continue to be powered even if the power switch is turned OFF System Initialisation Procedure 1 Slide the System Initialise Switch to the SYSTEM INITIALIZE position System Initialise Switch Reset Button 132 Installation Manual 3 13 1 Starting the PBX 2 Plug the AC power cord into
114. ssage card for Message Card ESVM2 Built in Simplified Voice Message feature Also supports MSG card features To be mounted on the OPB3 card KX TDA0194 4 Channel Simplified Voice 4 channel simplified voice message card for Message Card ESVM4 Built in Simplified Voice Message feature Also supports MSG card features To be mounted on the OPB3 card KX TDA0196 Remote Card RMT Analogue modem card for remote communication with the PBX ITU T V 90 support To be mounted on the IPCMPR card KX TDE0110 16 Channel VoIP DSP Card 16 channel digital signal processor card with a DSP 16 4 Channel IP Trunk activation key and an 8 Channel IP Proprietary Telephone activation key preinstalled Compliant with ITU T G 729A and G 711 codec methods To be mounted on the IPCMPR card KX TDE0111 64 Channel VoIP DSP Card 64 channel digital signal processor card with four DSP64 4 Channel IP Trunk activation keys and four 8 Channel IP Proprietary Telephone activation keys preinstalled Compliant with ITU T G 729A and G 711 codec methods To be mounted on the IPCMPR card Note For the maximum number of optional service cards that can be installed in the PBX refer to 1 4 3 System Capacity Installation Manual 1 4 1 General Description 1 4 Specifications 1 4 1 General Description Control Bus Original bus 16 bit 8 MHz 10 megabytes per second Communication Bus H 100 bus conformity 1024 time slots Sw
115. stem operation Major MJ ALM Displays major errors which affect operation of the whole system or result in system failure 4 Error Code The 3 digit error code assigned by the PBX Installation Manual 5 1 5 Troubleshooting by Error Log Item Description Sub Code The 6 digit sub code of the relevant hardware X1YYZZ e XX Slot type Physical slot blank Virtual slot asterisk e 1 Cabinet number YY Slot number KX NCP500 Physical slot 00 to 05 00 IPCMPR Card Slot 01 to 05 Free Slots KX NCP1000 Physical slot 00 to 07 00 IPCMPR Card Slot 01 to 07 Free Slots KX NCP500 KX NCP1000 Virtual slot 01 to 08 01 to 04 Virtual Trunk Slots 05 to 08 Virtual Extension Slots e ZZ Port number For optional service cards except OPB3 card Port number 01 to 16 will be displayed For OPB3 card Sub slot number 1 to 3 port number 1 to 4 will be displayed as follows Sub slot 1 of OPB3 11 to 14 Sub slot 2 of OPB3 21 to 24 Sub slot 3 of OPB3 31 to 34 Note When there is no parameter for slot and port number YY and ZZ will be displayed as 00 Example Sub code for IPCMPR card 10000 Error Message A description of the error Log Information Displays probable causes of the errors and their solutions Installation Manual 153 5 1 5 Troubleshooting by Error Log 154 Installation Manual Section 6 Appendix I
116. t be connected to the Public Switched Telephone Network e Use only 1 type of connector RJ45 or BNC for connection RJ45 and BNC cannot be used simultaneously e This optional service card can be used for either trunk or extension connection by setting the A B switch or using the connector with appropriate pin assignments To confirm the trunk connection refer to Confirming the Trunk Connection in 3 13 1 Starting the PBX Installation Manual 79 3 5 3 E1 Card KX NCP1188 Switch Settings Switch Type Usage and Status Definition Termination Slide Select 120 default or 75 Q to match the connector type to be used A B Slide When using an RJ45 connector select A default for trunk or B for extension use When using BNC connectors make sure that A is selected Frame Ground Short pin J308 is for BNC TX outer conductor and J309 is for BNC RX Short outer conductor Connection of 1 and 2 Open default Connection of 2 and 3 Short Pin Assignments RJ45 Connector for Trunk Use No Signal Name Level V Function 1 RX Receive data 2 RX Receive data rmm 3 Reserved E 4 TX Transmit data i 5 TX Transmit data 6 8 Reserved RJ45 Connector for Extension use No Signal Name Level V Function 1 TX Transmit data 2 TX Tra
117. t near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning Do not use a telephone in the vicinity of a gas leak to report the leak Rack Mount Instructions The following or similar rack mount instructions are included with the installation instructions a Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer b Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips SAVE THESE INSTRUCTIONS Installation Manual 7 Important Information Important Information SAVE THESE INSTRUCTIONS WARNING SAFETY REQUIREMENTS For All Telephone Equipment Do not install the product in any other way than described in relevant manuals The product must only be installed and serviced by qualified service personnel The product should be used as is from the time of purchase it should not be disassembled or mod
118. tenance Console The Structure of this Manual This manual contains the following sections Section 1 System Outline Provides general information on the PBX including the system capacity and specifications Section 2 Activation Key Installation Describes information on activation keys including how to obtain an activation key and install it in the SD Memory Card Section 3 Installation Describes the procedures to install the PBX Detailed instructions for planning the installation site installing the shelves and optional service cards and cabling of peripheral equipment are provided Further information on system expansion and peripheral equipment installation is included Section 4 Guide for the Maintenance Console Explains the installation procedure structure and basic information of the Maintenance Console Section 5 Troubleshooting Provides information on the PBX and telephone troubleshooting About the Other Manuals Along with this Installation Manual the following manuals are available Feature Guide Describes all basic optional and programmable features of the PBX PC Programming Manual Provides step by step instructions for performing system programming using a PC PT Programming Manual Provides step by step instructions for performing system programming using a PT User Manual Provides operating instructions for end users using a PT SLT PS or DSS Console About the software version of your PBX The contents of this man
119. the IPCMPR card be sure to turn off the PBX when replacing Not enough activation keys Purchase additional activation key codes Please consult a certified dealer for details IP PT SIP Extension not registered Register the corresponding IP PT SIP Extension IP PT SIP Extension malfunction Replace the IP PT SIP Extension Poor connection Make sure that an 8 pin twisted pair cable is used for connection Make sure that none of the CAT 5 cables in use are over 100 m in length Make sure that a straight cable is used for connection to a switching hub Network malfunction Make sure that all network devices in use are switched on Make sure that the IP PT SIP Extension is not blocked by the firewall or other network devices 144 Installation Manual 5 1 1 Installation PROBLEM PROBABLE CAUSE SOLUTION Extensions except IP PT SIP Extension do not operate Extension card malfunction Replace the corresponding card Poor connection between the PBX and the extension Take the extension and plug it into the same extension port using a short telephone cord If the extension works then the connection between the PBX and the extension must be repaired A telephone with an A A1 relay is connected Make sure that a 2 wire cord is used Make sure that the A A1 relay switch of the telephone is in OUT or OFF position Extension malfunction T
120. the bells of other telephones using the same line This is not a fault and we advise you not to call the Fault Repair Service For users in the European Union only Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the cu Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbol
121. tion cards from the following Function DPH4 card e DPH2 card e EIO4 card e ECHO 16 card e MSG4 card e ESVM4 card e ESVM2 card LED Accessories and User supplied Items Accessories included none User supplied not included none WARNING A lithium battery is used in OPB3 card There is a risk of explosion if the battery is replaced with the incorrect type Dispose of used batteries according to the manufacturer s instructions LED Indications Indication Colour Description CARD STATUS Green Red Card status indication e OFF Power Off e Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use e Red ON Fault includes reset Red Flashing 60 times per minute Out of Service Installation Manual 97 98 3 7 2 DPH4 Card KX TDA0161 3 7 2 DPH4 Card KX TDA0161 Function 4 port doorphone card for 4 doorphones and 4 door openers To be mounted on the OPB3 card Fully insert the connectors through the panel openings ait openers To doorphones Accessories and User supplied Items Accessories included Screws x 3 10 pin terminal block x 1 8 pin terminal block x 1 User supplied not included Copper wire Note For details about connection to doorphones and door openers refer to 3 9 1 Connection of Doorphones Door Openers External Sensors and External Relays Installation Manual Pi
122. to replace the country area data of the PBX Replacement may take several minutes to complete b Follow the procedure described in 3 13 1 Starting the PBX and restart the PBX c Repeat step 5 to reconnect the Maintenance Console to the PBX 8 Follow the instructions of the Quick Setup wizard and assign the basic items Quick Setup After Quick Setup is completed if the IP addressing information was not changed the IP PT registration screen is displayed For information on registering IP PTs to the PBX referto 3 15 1 1 Slot Port Property Virtual IP Extension in the PC Programming Manual You may now begin programming the PBX Notice 1 During a long programming session it is highly recommended that you periodically save the system data to the SD Memory Card If the PBX undergoes a sudden power failure or if the system is reset for some reason all the system data in RAM will be lost However if system data has been saved to the SD Memory Card it can be easily restored To save the system data to the SD Memory Card 1 click the SD Memory Backup icon before resetting the PBX or turning off the power or 2 exit the Maintenance Console so that the PBX automatically saves the system data 2 The PC will not perform any shutdown operation or enter the power saving system standby mode while the Maintenance Console is connected to the PBX To perform either of the operations above first close the connection to the PBX Installation M
123. tside The corresponding Programme the flexible button Refer to call call transfer or flexible button does not 1 20 2 Flexible Buttons in the Feature conference cannot be exist on the PT Guide performed The KX HGT100 does The firmware of the Upgrade the firmware of the KX HGT100 not work properly or KX HGT100 and the and the MPR software file version of the some features cannot MPR software file PBX to their latest versions be performed using the version of the PBX are KX HGT100 not upgraded to their latest versions 150 Installation Manual 5 1 4 Using the Reset Button 5 1 4 Using the Reset Button If the PBX does not operate properly use the Reset Button Before using the Reset Button try the system feature again to confirm whether there definitely is a problem or not CAUTION In order to avoid possible corruption of data on the SD Memory Card please ensure that the SD ACCESS LED is off before pressing the Reset Button Note When the System Initialise Switch is set to NORMAL pressing the Reset Button causes the following Camp on is cleared Calls on hold are terminated Calls on exclusive hold are terminated Calls in progress are terminated Call park is cleared Other data stored in memory except the above are not cleared Be aware that pressing the Reset Button with the System Initialise Switch in the SYSTEM INITIALIZE position clears all data stored in th
124. ual apply to PBXs with a certain software version as indicated on the cover of this manual To confirm the software version of your PBX see How do confirm the software version of the PBX or installed cards in 2 7 1 Frequently Asked Questions FAQ of the PC Programming Manual or 190 Main Processing MPR Software Version Reference in the PT Programming Manual Trademarks The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Panasonic Corporation is under licence Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other trademarks identified herein are the property of their respective owners Microsoft product screen shot s reprinted with permission from Microsoft Corporation Installation Manual Table of Contents Table of Contents 1 System QUtlNE Ree ee M 17 1 1 System Highlhghts RTT Oo o OO OE TEE 18 1 1 1 System MINES RAR RR AT 18 1 2 Basic System Construction Ln 22 1 2 1 04000 PERS E E E E 22 1 2 2 System Connection Diagram sla 23 1 3 Optional Equipment 2 oorr eren nero eer re reno enar a ne nana aoo ck Fre sa ecu iG e daaa coUe o 25 1 3 1 Optional Equipment 25 1 4 Specifications cm i 27 1 4 1 General Description 8 ee 27 1 4 2 Cea AGUS ite PR PRICE 29 1 4 3 System Capacity RE RR 30 2 Activation Key Inst
125. uick Setup When you start the Maintenance Console with the Installer Level Programmer Code and connect to the PBX for the first time after initialisation with the factory default setting Quick Setup will launch automatically During Installation Manual 139 4 3 1 Installing and Starting the Maintenance Console 140 Quick Setup you will set up the basic items For details about the basic items refer to 2 3 4 Quick Setup in the Feature Guide 1 Connect the PC to the PBX with an Ethernet straight cable or RS 232C cross cable 2 Startthe Maintenance Console from the Start menu 3 Information before programming appears a Carefully read this important additional information which includes updates to this and other manuals b Click OK to close this window 4 Enter the Installer Level Programmer Code default INSTALLER Note There are 2 other Programmer Codes with limited authorisation Administrator Level default ADMIN and User Level default USER b Click OK Click Connect a Select KX NCP500 1000 from PBX Model b Select the LAN or RS 232C tab depending on the type of PC connection with the PBX c Specify the settings as required Note When connecting to the PBX for the first time selecting LAN the IP Address and Port Number must be set to 192 168 0 101 and 35300 respectively d Enter the system password for installer default 1234 e Click Connect 7 When country area data do not match a Click OK
126. um of 3 option cards KX NCP1280 2 Port BRI Card BRI2 2 port ISDN Basic Rate Interface card EURO ISDN ETSI compliant KX NCP1290 PRI Card PRI23 1 port ISDN Primary Rate Interface card 23B channels NI North American standard ISDN protocol compliant KX NCP1290CE PRI Card PRI30 1 port ISDN Primary Rate Interface card 30B channels EURO ISDN ETSI compliant KX NCP1290CJ PRI Card PRI30 1 port ISDN Primary Rate Interface card 30B channels EURO ISDN ETSI compliant KX NCP1290CN PRI Card PRI30 1 port ISDN Primary Rate Interface card 30B channels EURO ISDN ETSI compliant KX TDA0161 4 Port Doorphone Card DPH4 4 port doorphone card for 4 doorphones and 4 door openers To be mounted on the OPB3 card Installation Manual 25 1 3 1 Optional Equipment 26 Model No Model Name Description KX TDA0162 2 Port Doorphone Card German 2 port doorphone card for 2 German type Type DPH2 doorphones and 2 door openers To be mounted on the OPB3 card KX TDA0164 4 Port External Input Output Card 4 port external input output card To be mounted EIO4 on the OPB3 card KX TDA0166 16 Channel Echo Canceller Card 16 channel card for echo cancellation during ECHO16 conferences To be mounted on the OPB3 card KX TDA0191 4 Channel Message Card MSG4 4 channel message card To be mounted on the OPBS card KX TDA0192 2 Channel Simplified Voice 2 channel simplified voice me
127. users Allows the use of CA PRO for 40 3 120 users users CA Pro 128users Allows the use of CA PRO for 128 1 128 users users Allows the use of oe CA ACD Monitor for 4 4 users 1 ICD Supervisor Installation Manual 41 2 1 1 Activation Keys Maximum Number Supported IP Trunks IP Activation Key i Telephones CA Users Type Description KX NCP500 KX NCP1000 KX NCP500 KX NCP1000 Upgrades software or Upgrade to use enhanced 1 features You need to set the number of the installed activation key to be used for H 323 trunks through system programming By default all the installed activation keys will be used for SIP trunks You can set how many IP softphones can be used with the installed activation keys through system programming By default only IP softphones can be used with the installed activation keys Preinstalled Activation Keys in the DSP Cards The following type and number of activation keys are preinstalled on the DSP card Card Type Activation Key Supported IP Trunks IP PTs 4 Channel IP Trunk 1 4 IP trunks H 323 SIP DSP4 7 8 Channel IP Proprietary 4 8 IP PTs Telephone 4 Channel IP Trunk 1 4 IP trunks H 323 SIP DSP16 j i 8 Channel IP Proprietary 1 8 IP PTs Telephone 4 Channel IP Trunk 4 16 IP trunks H 323 SIP DSP64 8 Channel IP Proprietary 4 32 IP PTs Telephone Depending on the number of IP trunks and IP
128. y are not conductive make sure that both connector cases of the cable are firmly connected 2 Ifthis is not possible connect the frame of the PBX to the frame ofthe external modem using an earthing wire in order to prevent difference in the electrical potentials After connecting the PBX and the external modem set the power switch of the external modem to ON then the external modem will be initialised with the default values The following AT command settings may be required for the modem The Data Terminal Ready DTR signal should be ignored The Data Terminal Equipment DTE Modem flow control should be turned off e Data compression should be disabled Error Correction is not necessary Note e An AT command for initialisation enabling automatic answer etc can only be programmed by the Maintenance Console AT amp F is stored as the default value For more information about the AT command refer to the external modem s instructions 138 Installation Manual 4 3 1 Installing and Starting the Maintenance Console 4 3 Installation of the Maintenance Console 4 3 1 Installing and Starting the Maintenance Console System Requirements Required Operating System Microsoft Windows XP or Windows Vista Business operating system Minimum Hardware Requirements HDD 100 MB of available hard disk space Recommended Display Settings e Screen resolution XGA 1024 x 768 DPI setting Normal size 96 DPI
129. ysical button The KX NT400 also supports Self Labelling For details refer to the Operating Instructions of the KX NT400 Optional Modules e KX NT307 PSLP1528 Bluetooth Module Allows for a Bluetooth wireless headset to be connected to a KX NT400 KX NT300 series IP PT e KX NT303 Add on 12 Key Module Allows for 12 additional flexible buttons to be connected to a KX NT346 or KX NT343 e KX NT305 Add on 60 Key Module Allows for 60 additional flexible buttons to be connected to a KX NT346 or KX NT343 High Sound Quality Calls between KX NT400 KX NT300 series IP PTs support G 722 codec allowing for high sound quality conversations Installation Manual 1 1 1 System Highlights SIP Session Initiation Protocol Extensions This PBX supports the connection of the KX HGT100 and other third party SIP supported IP telephones hardphones and softphones SIP Extensions make and receive calls using IP IP Softphones This PBX supports the connection of Panasonic IP softphones providing IP PT operations and features using software on a PC Internet Protocol IP Related Features Server Connection This PBX supports the connection to the following servers allowing for enhanced efficiency and record keeping SNMP Server Allows for users assigned as SNMP managers to manage and receive PBX system status information such as local alarm information and general system activity using Simple Network Management Protocol SNMP SNTP

Installation Manual KX-NCP1000

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