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1. If connect PC with IP Phone LAN port and config to obtain IP address automatically you could check the default gateway IP namely LAN IP address of IP Phone The procedure as below a Access to Property of local area connection iu box sa IE FEAT dB FH E WIA YT6102 Rhine II Fast Ethernet Adapter ceo EEE pH FAEERE 02 E sini crosoft e A E TCP IP RARA AO BERG Ei AE A PEA BLA Ho e SEF fete er QU b Select Internet Protocol TCP IP click Property button c Setting refers to below dialog box and then click OK button PC will obtain IP 18 IP0021 Userguide IP shop dk address automatically or set your pc static ip 192 168 10 2 Minternet Hr TCP IP Ett Internet HR TCP IP Fett Em ES from e PA a 2 x RAI rt Tone MATERA FRASE shee zii I RE ri site Ir BE ERU ma 56236 IP ee C RF IP Hb TE HEHE G e DJ gt i IN Time 36919 eo St I SE SE 0 AAA TRIER QD 255 255 255 0 FA FAO DIS IRA Hik E BRA FIAS DNS BS SSH E EE DNS karle i l A DNS Hs A ek DNS ARS TA 9 134 134 Ex o SA DNS BASED 202 96 128 68 Method 1 Method2 d Input cmd command on the RUN submenu under PC START key in ipconfig all on the command lines dialog box to find the default gateway IP address which is LAN IP address of IP Phone 6 3 User verification Users are re
2. Default user account management E Administrator level user name admin password admin General level user name guest AA FETS no r wo assword guest Lontig Manage P gu id Er Nt E sre Update bystem Banage oe Password ini Logon 6 4 Current State On this page user can gather information of each commonly used parameter of the phone it is shown as the following figure e Network section Display the current WAN LAN configurations of the phone e VoIP section Display the current default signaling protocol in use and server parameter in use of each protocol e Phone Number section Display the phone number against each protocol Tic ici eec ence O nUII T LU AN Connect Mode DHCP MAC Address 00 0e e9 02 1a 8e IP Address 192 168 0 155 Gateway 192 168 0 1 LAN IP Address 192 168 10 1 DHCP Server ON 1 la it Register Server sipl redtone com Proxy Server sipl redtone com SUE Register ON State Registered Public Qutboud ON SIP stun OFF none Number Public SJE 01548402513 Private SIP Version VOIP PHONE x1 0 16 10 35 Firmware version e The version number and date of issue have been shown at the end of this page 6 5 Network configuration Network configuration includes WAN Config and LAN Config 6 5 1 WAN Configuration 20 IP0021 Userguide
3. Start Bridge Mode or not transparent mode Once start Bridge Mode some parts of LAN config will be disabled and the phone will no longer set IP address for LAN physical port LAN and WAN will join in the same network 6 6 VOIP Configuration This section is to config signaling protocol for the SIP Server and Client 6 6 1 H 323 Configuration User can configure specific parameter of H323 signaling protocol on this page Definition of each parameter described as below 592 Userguide IP0021 IP shop dk Phone Number TUE 1 CN i ES REN E M Permit Call if not Iv EARLY TALE MT EARLY H245 I Fast Start E Enable Register al Auto Detect GE Iz H245 Tunnel Ir Select Multiplexing E H323 Force GT231 I GE Auta Swap E H323 Default Protocol Definition of each parameter described as below H323 Unregistered Show H323 register state if register successfully show configuration Registered otherwise show Unregistered on bracket Default GK Addr Set default gatekeeper IP address Alter GK Addr Set backup gatekeeper server IP address Default GK Port Set default gatekeeper port Alter GK Port Set backup gatekeeper server port Default GK ID Set default gatekeeper ID remains blank if no value Alter GK ID Set backup gatekeeper ID remains blank if no value H323 ID Set H 323 ID default is VOIP Q931 Signal Port Phone Number Set system initial Q931 signal port default value is 1720 Set as
4. IP shop dk This web page displays the WAN parameter configuration Active IP Current Netmask AC Address Current Gateway Network 132 188 0 119 don 255 255 f 00 0e e9 02 1a 30 192 168 0 1 WAN Config LAN Vontig ac Authenticating Code VOIP C Static DHCP r1 PPPOE Config Hanage TETAS Username Bena OOOO System DOE Display lt valid MAC gt that means the phone had been certificated Display invalid MAC gt that means the phone need a Mac Authenticating Code get it from Favil or your provider Display invalid MAC gt that means the phone can not work normally Three models Static DHCP PPPoE are paratactic Users can set the right model base on actual requirements Connect network to internet thru Static mode Default network config is DHCP model Users need to set below parameters IP Address 1192 168 ITI Netmask Static Gio esi O DS Domein eien ETT Me BS ero IP Address WAN IP address Netmask Network mask Gateway Default gateway IP address DNS Domain Option configuration Primary DNS IP address for primary Domain Name Server Alter DNS Option configuration Click Apply button after finished above setting IP Phone will save the setting automatically with immediate effect If users visit IP Phone thru WAN it need to input ipconfig command to get the new IP address and copy it to web browser bar to visit IP Phone 21 IP0021 Userguide IP shop d
5. 6 7 8 2 5 Black List Black List Qs ix Incoming call in these phone numbers will be refused It is for precluding incoming communication like Call ID If user don t want to answer a certain phone number 38 IP0021 Userguide IP shop dk please add this phone number to the list and then this number will be unable to get through the phone 6 7 8 2 6 Limit list Limit List Jp Delete Outgoing calls with these phone numbers will be refused for example if user don t want the phone to dial a certain number please add the number to this table and the user will be unable to get through this number 6 7 9 MMI Filter Start IF End IF stare ae ass start IP to be deleted MMII filter is used to make access limit to the phone When MMI filter is enable Only IP address within the start IP and end IP can access the phone 6 7 10 DSP configuration On this page user can set speech coding IO volume control cue tone standard caller ID standard and so on Codin griiraweak y iGT29 Payload Length 20s Signal Standard China Han i po Input Volume PF MA AA Handfree Volume ja 1 rw Configuration Explanation Coding Rule 7110law64k y Configure Coding Rule according to network bandwidth support G 711a u G 729 G7 23 Signal Standard China Congfigure Signal Standard according to country s phone voice 39 IP0021 Userguide IP shop dk 6129 Payload Length 20n
6. ET ee lid 38 6 7 8 2 4 Three way conference call c eere eee eee eere eee eeu eee e ne e rr reae eee ee 38 0 7 9 2 5 DICC t ERR PATE IS Een de o SEINE ED ERR ENDE 39 6 79 20 LIMIE TSG 39 0 79 BS AAA Eu DRE RUIN 39 67 10 DSP lie 39 OS Eris ac TATEN 40 m Aria PII AE a RNA A 43 0 9 L Save COMM A alias 43 6 9 2 Clear COMO iii ii A Ad RAS aida 44 6 I0 UDG Ae A ARA iaia 45 GAOT Web Updater ii di 45 6 10 2 ANN AAA 45 6 LT System MALE A RARA REA A 48 O LLL1 ACCOMME MANILA ienaion EN 48 OILZ Phonebook ipa aaa 49 GATS SVS IUD sio o Ge vine a alal xtv VITE ets 50 OLA Min me 51 6 11 5 System TreDOOL ii EIA aa 52 DEFAULT FACTORY SETTING escsscscescosssssesescescessosvesesceccnssorees 52 8 TELNET CONFIGURATION ccescsscsssssssseccesossssssssecsssossesssssecseees 53 IP0021 Userguide IP shop dk CHAPTER 1 Introduction a About This Manual his Manual provides basic information on how to install and connect IP Phone to the network It also includes features and functions of IP phone components and how to use them correctly We sincerely hope you could enjoy the convenience and capabilities brought forward by our products Before Getting Started Before you can connect the phone to the network and use it you must have a high speed Internet connection installed A high speed connection includes environments such as DSL cable modem and a leased line IP Phone
7. IP shop dk User Guide IP0021 Phone Version 2 0 IP0021 Userguide IP shop dk IP0021 Userguide IP shop dk Contents Catalogue LI INIRODUCILON z intencion qaod toe tt i cities 3 Z INSTALLATION usate ouod RUE AUS I MERC RIEN 4 PA IS VIT P Ele able ai 4 2 2 are Lisl aset aei dae TU ias 4 2 9 InstallatIOl aaa 5 24 Check installation by ICON of LCD ien rr 5 3 PRODUCT OVERVIEW csv aaa 7 Dal Software Features aaa 7 5 2 Hardware SPCCHICALIONS A 8 4 BASICOPERATIONS 5o stein ol d 9 4 1 Get familiar vith Keypad M La 9 4 2 Dialine and Makine Calls 1 5 noti eiie eor eiie io 10 4 5 Answerme Ell AA 12 AAC All TON Rr M S 12 AS Call TANS e dini did d ode i e iiis 12 4 6 Three way EC um 13 gt CONFIGURATION GUIDE curia 14 5 1 Config IP Phone through Keypad e eere eene e re rrr oorr ee eee eee eee eee opu eee e eorr reae eoo eee 14 5 1 1 Menu structure and keypad introduction ce eee ecce eee e eee eee eee eee eene 14 5 2 Configuration procedure for basic preparation cce ee eee e eere eese eee eee ee eee eese 14 5 5 Minimum CONSUL I N nice 12 5 3 1 Network configuration by Keypad scccscssscsccccccccccccsssssssssssscsssscccccsssssees 15 X A C OMMON SHOFLCUUKE SAA 15 5 4 Save and Clear Configuration eei co
8. IP phone is a stand alone device which requires no PC to make Internet calls IP phone supports both data and voice thru IP network and also provides all the features and functionalities of conventional phone and more Our IP phone guarantees clear and reliable voice quality on IP network which is fully compatible with SIP and h 323 industry standard and able to interoperate with many other SIP or h 323 compliant devices and software on the market Notice This publication describes the instruction for the IP phone functions only We reserve the rights to do any changes or make enhancements of this publication without further notice Thanks for your understanding and continuous support IP0021 Userguide IP shop dk 2 Installation CHAPTER 2 1 Appearance y This IP phone are designed to look like the conventional telephones The following photo illustrates the appearance of IP phone 2 2 Package list 1 One IP phone Main body Handset Cord 2 One Straight Ethernet cable 3 One universal power adapter 4 One User Manual Warning Although the adapter of IP Phone is compliant with UL standard please do not attempt to use other difference power adapter or cut off power supply during configuration or updating phone Using other power adapter may damage phone and will void the manufacturer warranty Caution All operations of our product must abide by the instructions provided by IP Phone manufacturer Any Changes or modifi
9. Port Alias Suffix Del length 2887 192 lee 0 155 5060 ino alias no suffix io 98765432 l92 168 0 1550 5060 fno alias fno suffix 0 911 1 92 168 0 155 5060 ino alias no suffix s las ez 168 0 155 5060 no alias no suffix o 93911254 192 168 0 155 5060 fno alias fno suffix jo When user dial 2887 or 98765432 911 99 9911234 they will send out immediately 6 7 8 Call Service Configuration Value added service configuration On this page user can set value added services such as hot line call forwarding call S IP0021 Userguide IP shop dk transfer CT call waiting service three way call blacklist out limit list and so on Hotline Call Forward f ngg Busy Ho Answer Always Farward Humber IF Per 5060 M Wo Disturb Ban Out going l Enable Call Transfer Ww Enable Call Waiting IM Enable Three Way Call Ww Accept Any Call TM Auto Answer m Enable Voice Record User Defined Voice l Incoming Record Flaying 20 wo Answer Time secon d Black List ea _ ___ ___ ___ A A IR e Limit List lt lt i A IO O 6 7 8 1 Hotline Hotline Configure hot line number of the port With this number of the port this hot line number will be dialed automatically as soon as off hook and user can s dial any other number If you do not use hotline please let it be blank Configuration example 1 Hotline rs hotline number cal
10. TFTP mode Please make sure export and import rights are authorized by FTP or TFTP server before using FTP update way a x xx a au Alga a Tae CIRIE rr amp iv Ey aL Heb hrrp 192 168 10 1 Server 192 16 0 44 Username 0 zc File mame rveozoos0s 2 Tree Application update v Porotecol FIP Definition of each parameter described as below Server Set IP address for upload or download FTP TFTP server ss IP0021 Userguide IP shop dk Username Set username of the upload or download FTP server If user select TFTP mode no need to input username and password Password Set upload or download of FTP server password File name Set file name for system upgrade documents or system configuration files system file take Z as suffix configuration files take cfg as suffix Type Config export import upgrade file type three options Application update 1s system documents upgrade Config file export 1s export configuration files to server Config file import 1s import configuration files to gateway Protocol Set transport protocol type two options FTP and TFTP STEP Enter Update menu FTP Update submenu Config FTP TFTP server Config username and password of FTP server if select TFTP mode please skip this step key in file name choosing file type from the dropdown menu choosing protocol type Example export config file 1 FTP lt 1 gt Copy Wftpd32 software and the phon
11. aforesaid network and VoIP configurations on the phone and network communication has been implemented the user can make VoIP calls by the calling register and proxy server Note Some ISP internet may inhibit the phone to register and cancel the register in process so user had better cancel apply or register soon and then submit registration repeatedly Server may stop response of dialogue machine then the phone receives no register cancel login request and registration state will show incorrectness Configuration Example Firstly users should get the account info from VOIP Operator Including Server IP address port username password etc and follow below procedure e Config registered server and proxy server IP address and signaling port Support DNS for registered server and proxy server Register Server ddr 10 1 1 138 Proxy server Addr 192 1 1 138 Register Server Port 5060 Proxy Server Port 5060 e Config the username and password for registered server and proxy server Register Username client Proxy Username client Register Password Proxy Password esas e Config the phone number Usually phone number is same with SIP account Remark due to the above register username is client so the phone number is different from SIP account Phone Number 62281493 e Config the domain realm Usually it is same with registered server and proxy server IP address Let it be blank 27 IP0021 Userguide
12. as if you were calling from a regular analog phone followed by pressing the REDIAL SEND button Example 1 If A dial number 187 A can talk with B If B dial number 155 B can talk with A A phone IP address 192 168 0 155 B phone IP address 192 168 0 187 in dail peer config page in dail peer config page 132 168 0 187 192 168 0 155 4 3 Answering Calls There are three ways to receive incoming calls Pick up handset to receive incoming calls Press the SPEAKER button to receive incoming calls Start up the voice message function to record the incoming calls afterwards listen to voice messages thru phone audio play Operations Enter REC RECEIVED NEW UP OR DOWN to the LIST NO submenu maximum is 3 message o 11 IP0021 Userguide IP shop dk Precondition must enable Enable Voice Record in Advance Call service Note User can switch from a hands free call to handset by picking up the handset To switch from a handset call to a hands free call press hands free button and then hang up the handset 4 4 Call hold Pressing the HOLD button during current conversation enables you put an active calling on hold temporarily while a second call is answered or made press this button again will go back to the previous call Precondition must enable Enable Call Waitingin Advance Call service 4 5 Call transfer Press the TRANSFER button enables users could transfer an incoming call to the thi
13. call waiting service After it is enabled user hold calls of the other party by HOLD gt button by pressing HOLD gt button again the call can go back to the previous call If you want to use three way conference this option must be enabled 6 7 8 2 3 Call transfer configuration Enable Call Transfer It is for enabling or disabling phone TRANSFER button transferring function If it is enabled when user A are talking with user B A press TRANSFER button on the phone then dial the third party number C user directly the phone will transfer the calls to C The result is C phone will ring user B LCD display HOLD A will hang up User C pick up phone then user B will talk with C If it is disable On phone operating transfer call will fail 6 7 8 2 4 Three way conference call Enable Three Way Call Configure enable disable three way call When user A are talking with user B as the call origination user A click HOLD button to hold user B line and then dial the third party user C User A click HOLD button again to recover the talk with user B At this time user A press key to make C into the three way conference Operating process HOLD button third party number HOLD button Example A are talking with B A click HOLD button holding B line then dial C number A will talk with C A click HOLD button again holding Cline A dial A B C make the three party conference sucessfully now
14. keypad Go down to lower menu items or reduce configure mode handset speakerphone volume DEL In the dial up Delete a key entry call log voice mail and mode etc In the keypad Modify the current configuration configure mode parameter or delete input info MUTE In the IDLE mode Mute an active call OUT In the keypad Browse the outgoing call records configure mode maximum saving 100 records IN In the keypad Browse the incoming call configure mode records maximum saving 100 records REC In the IDLE mode Enter voice mail submenu maximum saving 5 records PBOOK In the IDLE mode Access to phone book maximum saving 100 records Note 1 Outgoing Incoming Missed call support maximum 100 records but power off will lose the record 2 Support 5 records one for local message one for welcome message three for incoming call leaving message 4 2 Dialing and Making Calls 4 2 1 Dialing general PSTN Phone or extension There are three dialing modes 1 Pick up handset or press SPEAKER button and then enter the phone numbers IP phone will send out the numbers with the DTMF tones 2 In the off hook mode or Hands free mode Press the REDIAL SEND button directly to redial the number last called Once pressed the last dialed number will be displayed on the LCD with DTMF tones and an outgoing call is sent 3 Make use of Speed dialing mode enter PBOOK SPEED DIAL gt INPUT INDEX submenu to input the index which correspond to the phone numb
15. mask 255 255 255 0 55 IP0021 Userguide IP shop dk 8 6 Port settings path lt config port gt Function Command set callerid mode callerid xxx disable callerid no callerid Disable call forward no callforward no calltransfer Show port settings show 8 7 SIP settings path lt config sip gt disable enable registration no register disablelenable auto detect no detect server server Set sip domain default domain xxx defaultdomainxx 00 Set register server info server register ip X x x x port Xxx user xxx _ password XXX alter server proxy ip x x x x port xxx user xxx password XXX alter server register ip x x x x port xxx user xxx _ password xxx Show curent sip nf Example config sip server lt config sip server gt server proxy ip 210 25 23 22 port 5060 _user aaa password 123456 8 8 User management path lt config user gt Function Command Change user right access user XXX access Xxx Change user password password user xxx entry user xxx access 5 or 12 Delete user entry Show current sip info Example config user lt config user gt entry user abc access 7 Example lt config user gt access user aaa access 7 56 IP0021 Userguide IP shop dk Note The command user xxx access digit Here if the digit is less 10 then the user level is guest If the digit is more that 10 then the user level is administrat
16. to point call then input the opposite terminal s IP address it can also be set as domain name and resolved the specific IP address by DNS server of the phone If no configuration has been made then the IP will be considered as 0 0 0 0 This is an optional configuration item Port optional Configure the other party s protocol signal port this is optional configuration item when nothing is input then the default of h323 protocol is 1720 the default of sip protocol is 5060 lifeline required no configuration of this item shown as 0 AliasCoptional 000 Configure alias this is optional configuration item it is the number to be used when the other party s number has prefix when no configuration has been made shown as no alias 41 IP0021 Userguide IP shop dk add xxx add xxx before number m thus way it can help user save the dialmz length all xxx the number is all replaced by xxx speed dialing can be implemented for example user configure the dialing number as 1 with the configuration all the actual calling number will be replaced del delete n bit in the front part of the number n can be decided by the replacing length this configuration can decide the protocol for appointed number rep xxx nbitinthe front part of the number will be replaced nis decided by the replacing length SS Configure suffix this is optional configuration item it is the additive dial out number b
17. 0021 Userguide IP shop dk n in access enable Apply Index Deny Permit Protocol Src Addr Sre Mask Des Adir Des Mask Range Port Index DenyPermit Protocol Src Addr Src Mask Des Addr Des Mask Range Port Index to be deleted Firewall setting page User may set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet input rule or prevent unauthorized private network devices to access the internet Access list support two type limits input access limit or output access limit Each type support 10 items maximum The phone firewall filter is base WAN port So the source address or input destination address should be WAN port IP address Configuration in access enable enable in access rule out access enable enable out access rule Input Output specify current adding rule is input rule or output rule Deny Permit specify current adding rule is deny rule or permit rule Protocol Type protocol using in this rule TCP IP ICMP UDP Port Range port range if this rule orc Addr source address can be single IP address or network address Dest Addr destination address can be IP address or network address orc Mask source address mask Indicate the source is dedicate IP if set to 255 255 255 255 Otherwise is network ID Des Mask Destination address mask Indicate the source is dedicate IP if set to 255 255 255 255 Otherwise is network ID 6 7 5 QOS 802 1p Config
18. 1 0 Pri ivate Server Type common y c ommor Enable Private Rezister Enable Private Outbound Proxy IE Enable SIP Stun To show the phone whether has been registered on public server or private server SIP STUN Configuration STUN can support SIP terminal s penetration to NAT in 32 IP0021 Userguide IP shop dk the inner net In this way as long as there is conventional SIP proxy and a STUN server placed in the public net it will do but STUN only supports three NAT modes FULL CONE restricted port restricted SIUN Server Addr 0 0 0 0 IF you have stun server please input stun server address here SlUN Server Port 478 The STUN server default port is 3478 STUN Effect Time minute The unit is minute if you have STUN server please input interval time for STUN S detection on NAT type Enable SIP Stun Configure enable disable SIP STUN if you have stun server please enabe the option Public backup server configuration Public Alter OE 10 1 1 11 Public Alter Proxy 0 D D 0 Register Port 5060 Proxy Port 5060 Register Username 1234 Proxy Username 1234 Register Password e Proxy Password the specific configuration parameter has the same meaning with public server It should be noted that the username and password should be the same with the public main server Private server SIP2 ea Private Register 207 145 183 115 Private Proxy D Regi ster Port pem Proxy Fort i ts Regi s
19. 1 Access Post mode process 1 PC connect to IP0021 LAN port 2 power off 3 press and power on till the LCD display POST MODE 4 telnet 192 168 10 1 5 config page is like below c Telnet 197 168 10 1 E i Voip Phone System Post Version 2 6 Date Dec 12 2605 16 47 69 Show Mac Address FTP Update Image Clear Configuration Exit and Reboot Show Mac Address FTP Update Image Clear Configuration Exit and Reboot 8 20 3 post mode FTP update firmware Input 2 for update firmware 59 IP0021 Userguide 4 A Update start Show Mac Address FTP Update Image Glear Configuration Exit and Reboot Show Mac Address FTP Update Image Glear Configuration Exit and Reboot Input server address 192 168 18 1H Input image name FU6 S HU 2HBBH4A z Input user name Input password I he correct legth is 1264938 Updating sys img please wait chipl D 8x2249 jstart to write to flash file read total iaia iii mem SUCCESS len 1264738 Update Finish Show Mac Address FIP Update Image Clear Configuration Exit and Reboot File Edit View Logging Messages Security Helm L 0047 0871 4 06 08 37 04 Connection accepted from 192 166 10 1 C 0047 08 14 05 08 37 05 Command USER 4 received L 0047 08 14 06 08 37 05 User 4 logged in C 0047 08 14 06 08 37 05 Command TYPE I received C 0047 08 14 06 08 37 05 TYPE set to N C 0047 08 14 06 08 37 05 Command PAS
20. 207 a6 130 100 System Manage Account Manage Definition of each parameter described as below Server SNTP server IP address Time zone Set time zone according to users location Beijing time zone is GMT 8 00 Timeout use for socket calls which will block while doing the SNTP query default value is 60 seconds Manual Time set Manual set date and time 6 11 System Reboot Once any change of phone configuration is made users need to reset IP phone to go into effect Users should save the modified configuration before system reboot otherwise the phone system configuration will go back to last saved setting The system reboot interface as below Manage System x Account Manage Phone Book Syslog Config Re me Set 1 3 7 Default Factory Setting 51 IP0021 Userguide IP shop dk Gain IP address thru DHCP mode WAN Port static IP is 192 168 1 179 LAN port IP is 192 168 10 1 Default is to start the DHCP service and NAT function Default communication protocol is to use SIP SIP port 1s 5060 Default HTTP port is 80 Telnet port 1s 23 Default number end is button Default user account is admin and guest Default phone time is to use SNTP protocol to get GMT 8 0 Telnet configuration CHAPTER 8 1 Config Procedure t Input command cmd on Run submenu under PC START menu and then key in telnet phone IP address Y enables users to config IP phone thru telnet Input username and password
21. HITFP Fort 80 Telnet Port za RIP Initial Port 10000 RIP Port Quantity 200 6 7 3 1 HTTP Port e0 Configure web browse port the default is 80 port if you want to enhance system safety you d better change it into non 80 standard port Example The ip address is 192 168 1 70 you change the port value to 8090 the accessing address is http 192 168 1 70 8090 But if the value is 0 that imply it can not be configured by web browser 6 7 3 2 Telnet Port Configure telnet port the default is 23 port You can change the value to others Example The ip address is 192 168 1 70 you change the port value to 023 the accessing address is telnet 192 168 1 70 8023 6 7 3 3 RIP Initial Port 29 IP0021 Userguide IP shop dk Enable RTP initial port configuration It is dynamic allocation 6 7 3 4 RIP Port Quantity 200 Configure the maximum quantity of RTP port The default is 200 Leased IP Address Client hardware Address Leased IPMAC correspondence table of DHCP The table will display all device getting ip address from phone LAN port by DHCP The configuration on this page needs to be saved after modified and will go into effect after restarting If the Telnet HTTP port will be modified the port is better to be set as greater than 1024 because the 1024 port system will save ports X Set the HTTP port as O then the http service will be disabled 6 7 4 Firewall 30 IP
22. IP shop dk e Select below two option and registered in public proxy O Enable Register e O Enable Fub Outbound Proxy Usually these two option need to be selected when you want to use SIP1 6 7 Advance 6 7 1 DHCP server configuration when the phone work as a router this config is for phone LAN port network device DNS Relay DNS relay acts as a forwarder between the DNS Clients and the DNS Servers DNS relay is disigned for home office networks where the users might want to dial into more than one Internet Service Provide ISP 1 DHCP Server m DNS Relay 2 NAT 3 Net Service Name st art IP End BP Lease Time Netmask Gat eway DNS lanl 192 GS 192 168 10 50 1440 255 Haas EEUU 192 aleros ao al 192 VESZ alas al Lease Table Name Lease Time minute Start TF End IE Netmask f i JBatewav AM ETE A Delete DHCP server manage page User may trace and modify DHCP server information in this page DNS Relay enable DNS relay function User may use below setting to add a new lease table Lease Table Name Lease table name Lease Time DHCP server lease time Start IP Start IP of lease table End IP End IP of lease table Network device connecting to the phone LAN port can dynamic obtain the IP in the range between start IP and end IP Netmask Netmask of lease table Gateway Default gateway of lease table DNS default DNS server of lease table Notice This setting won t take ef
23. Y received C 0047 08 14 06 08 37 05 Entering Passive Mode 192 168 10 10 4 105 C 0047 08 14 06 08 37 05 Command RETR FV50200804 z received C 0047 08 14 06 08 37 05 RETRieve started on file FV60200804 z C 0047 08 14 06 08 37 06 Transfer finished G 0047 08 14 06 08 37 06 Got file CiimpiFY60200804 z successfully While updating the ftp server log infomation NUR For Help press F1 2 sockets user The phone provide safe mode When there is booting problem because of setting problem or firmware problem User can restore the factory setting or upgrade to a new firmware to solve this problem 60
24. account need to del from dropdown menu Delete account by pressing Delete button show Submit Success on screen e Modify increased account For Root level user account only Choosing the modified account enter below interface modify user level or password click Submit button to submit the modification 48 IP0021 Userguide IP shop dk Owing to the phone s default account accounts of the administrator level admin account and the ordinary level guest account are all weak account and weak password the username and password will be easily to guess on public network so the user had better modify the administrator and ordinary user Enter with manager level when making modification create a administrator account and a browse account you d better not set the name as admin administrator guest etc set password and then save configuration entering with new manager account delete default manager and browse account and save configuration security will be enhanced 6 11 2 Phone book configuration On this page user can save and configure telephone book maximum 100 record Add phone book record Click Add button Input Name name number and address click Submit button show Submit Success on screen E PHONE CONFIG Microsoft Internet Explorer XE 80 50 Wo TAD FR 8 gt 3 lA di arr ume Ges 3 H 3 v Og 5 titio 48 http 192 168 10 1 Os see gt Del
25. both default username and password of Administrator account are admin Config IP Phone through command lines Note 1 We suggest users to config IP Phone thru web browser instead of keypad or telnet 2 After any change of configuration please remember to make write command to save changes and then input reload command to reboot IP phone to take effect 8 2 Telnet basic Introduction 8 2 1 Basic structure User may use telnet command to access and manage gateway IP0021 adopts tree structure for telnet Every node contains its sub nodes or local command User can type help or whenever to see sub nodes and all local command under current node Besides local command there are some global commands can be used in each node 8 2 2 Basic command Logout exit telnet mode Write save current settings Type sub nodes name in current node to switch to sub node 25 IP0021 Userguide IP shop dk Type or exit in current node to return to parent node Type help or can see all sub nodes and all local command under current node every help item has comments such as command or node to distinguish sub nodes and local command Type help or in command can see all parameters using in this command When typing node name or command user no need to key the full name use TAB button will make it more efficient There are two types in command parameters opti
26. cations to this product without formal authorization by manufacturer or operation of phone in any way other than the instructions stated on this user manual will void the manufacturer warranty 2 3 Installation 1 Insert handset cord into the handset jack and left jack of IP Phone 2 Insert the power adapter s plug into the phone front Power jack DC 5V and NT IP0021 Userguide IP shop dk the 2 prong plug end of which into grounded power outlet 3 Start up the IP phone by turning the front switch stated ON amp OFF to ON 4 Remove the LAN cable for Internet connection from your PC and connect it to WAN port of phone then follow below installation checking way 5 If need to set up small LAN network find the LAN cable in the box and connect between LAN port and your PC PC is not required to set up for making a call 2 4 Check Installation by ICON of LCD IP Phone has a 74mmx28mm LCD that can display three lines of below characters each Here is the display when all segments illuminate DHCP STATIC PPPoE Fd th H 323 SIP SIP2 The LCD is equipped with a backlight When the phone is in the normal idle state the backlight is off Whenever an event occurs the backlight turns on automatically and brings the user s attention The definitions for each character displayed on LCD described as below table Icon LCD Icon Definitions L Network Status Icon FLASH in the case of Ethernet link failure o
27. ccount Users can edit users add or delete account and modify existing users authority on this web page Th PHONE CONFIG Microsoft Internet Explorer HRD MD sE RA TAC SBN EAER Q AALl RLR Gba Osa 315 GR aA EO ii O E tr IB l AAA Keypad password Ak Phone Book Syslog Confi User Name User Level Time Set laddn RA CO Reboot guest General ada Delete Wodity euest 47 IP0021 Userguide IP shop dk Definition of each parameter described as below Keypad password Set keypad operation config password default is 123 users can input new password then click apply button submit success info will show on screen reset password successfully User Name List existing phone user account name User Level Show existing user account level two option Root and General Root level users have the right to modify config General level users have the right to read only Add Add user account to IP phone Delete Delete increased user account Modify Modify increased user level and password Operation Example e Add one new account Click Add button input User name No Modify Choosing User level from dropdown menu set new user password confirm password submit the new account info by clicking submit button show submit success on screen return to account configuration interface by clicking Return button aevia To o e Delete increased account Choosing the
28. d encryption and authentication DIGEST using MD5 MD5 sess Support Silence Suppression VAD Voice Activity Detection CNG Comfort Noise Generation Line Echo Cancellation G 168 and AGC Automatic Gain Control Provide easy configuration thru manual operation phone keypad Web interface and Telenet or automated centralized configuration file via TFTP or HTTP Oo Support firmware upgrade via TFTP FTP and HTTP Support syslog can send event of phone to syslog server 3 2 Hardware Specifications The below table describes the hardware specifications of IP0021 Phone Item 1P0021 Power Adapter Input 100 240VAC 50 60Hz Output 5VDC 1200mA CPU Infineon PSB21553 150MHz Port WAN 10 100Base T RJ 45 for LAN LAN 10 100Base T RJ 45 for PC Power Consumption LCD size Operating Temperature Storage Temperature Relative Humidity Dimension WxHxD Weight packaging included Certification Idle 1 4W Active 1 8W 3 inch 74x28mm 0 40 C 32 104 F 10 600 14 140 F 10 65 Non condensing 11 6x 8x 3 inch 29 5x20 5x7 5cm 2 07 Ib 0 94kg CE FCC Part 15 Class B IP0021 Userguide IP shop dk 4 Basic Operations 4 1 Get Familiar with Keypad CHAPTER y m The phone has a 28 button keypad Definitions of each state as below Key Button Mode 0 9 In the dial up mode In the keypad configure mode E In the dial up mode In the call hold mode In the keypad co
29. d the number user had dialed when Sipl server receive 147 0011 no configuration has been made shown as no suffix Example 2 Number Destination Port Alias Suffix Del lenzth a oa 5060 no alias no suffix O 2 00 A A AN 255 256 266 265 aa no alias no suffi z 0 When user dial 200 It will pass through SIP2 When user dial 2009 It will pass through SIP2 When user dial 20096 It will pass through SIP2 When user dial 201 It will pass through SIP1 When user dial 20 It will pass through SIP1 6 9 Config Manage Save and Clear configuration Notice clear config in admin mode all settings restores to factory default clear config in guest modem all settings except sip advance sip restore to factory default 6 9 1 Save Config Once change is made Users should save the modified configuration to take effect otherwise the IP Phone will go back to the last saved setting after phone reboot The Lie race of Save Config as below please follow the four steps below to config Save contis System Banagfe Enter Config Manage Menu Save Config Submenu Click Save Button Return to Current State Web page 6 9 2 Clear Config There are four method to clear config set factory default web telnet post mode keypad If the IP Phone doesn t work properly after modifying config users can clear all modified config on Clear Config web page The phone will clear all modified config and res
30. ddress ip addr x x x x mask X X X X Example config interfact fastethernet lan lt config interface fastethernet lan gt ip addr 192 168 1 10 mask 255 255 255 0 8 4 2 WAN interface settings path lt config interface fastethernet wan gt disable enable dhcp client disableJenable pppoe disableJenable QOS Set default gateway IP Clear default gateway IP Set WAN port IP address ip addr x x x x mask x x x x Show WAN port settings show Example config interface fastethernet wan lt config interface fastethernet wan gt ip addr 202 112 241 100 mask 255 255 255 0 You need to reconnect if the WAN port has been changed 8 5 Netservice path lt config netservice gt Set DNS address Set alternate DNS address alterdns ip x x x x _domain xxx Set hostname Set http access port http port xxx Show http access setting http port Set telnet access port telnet port xxx Show telnet access port telnet port Add route rule route gateway x x x x addr x x x x mask x x x x Delete route rule no route gateway x x x x addr x x x x mask x X X X Show route info Route Set RTP initial port and quantity media port startport xxx number xxxx Show netservice info Example config netservice lt config netservice gt dns ip 202 112 10 36 domain voip com lt config netservice gt media port startport 10000 number 200 lt config netservice gt route gateway 202 112 10 1 addr 202 112 210 1
31. de Weekday Status Icon Show the correct weekday according to the phone current date Numerical Numbers and Characters 0 9 9 A B Es D E F G H I J K L M N O P Q R S T U V W X Y Z CHAPTER IP Phone is a next generation IP network telephone based on a J industry open standard SIP Session Initiation Protocol IP e Phone offer customer superb sound quality and rich functionalities at mass affordable price 3 1 Software Features Support two modes Bridge and Router NAT amp NAPT Oo Network Protocols TCP UDP IP ICMP HTTP DHCP Client WAN Interface DHCP Server LAN Interface DNS Client DNS Relay SNTP PPPoE FTP TFTP o VOIP Protocols Support H323 V4 amp SIP RFC3261 RFC3262 RFC3264 RFC3265 synchronously Voice Codecs G 711 A law U law G 723 1 High low G 729 NAT transversal Support STUN client etc Can modify SIP register port HTTP server port Telnet server port and RTP port Userguide IP0021 IP shop dk Support two SIP server synchronously Can register two different SIP server and can make a call by either proxy Oo Support standard voice features such as numeric Caller ID Display Call Waiting Hold Transfer Do Not disturb Forward in band and out of band DTMF Hotline off hook autodial auto answer ban outgoing Full duplex hand free speakerphone redial call log volume control voice record with indicator Support standar
32. e Firmware into a new Folder example c tmp 2 Run wftd32 exe Set a user name and password for the phone ftp updateing The process is like the below picture showing from step 1 to setp 13 a FVED200804 We pip 5246 wikpdae HinRAR HERBES Ga MEC Applic Change Patiword xj a 230 1 FTF A E Mew Password I T 9 pk E ini ES Verify Password 8 Cancel El No log file open EE YFTED File Edit View Logging Messages Security Help Hel ep General Host net E E n 1 ser f Rights Security Dialog 113 X EM User Name User Name Lone User 4 pena x New User d b Home Directory i Home Directory E User Name E mA 11 EE 2 Help Hights gt gt Help Help Update the firmware Download config file to you pc 46 IP0021 Userguide IP shop dk Download config file Server 192 168 1 43 Server 192 168 0 49 Usernane Username E O Password a File name EVY60200808 _ _JJJ File name eo ia Type Porotocol Lid A _________ mA ENN XHEXHES amp mo ue lr EL Connect Mode DHCP la IF Address 192 168 0 155 Wet IP Address 192 168 10 1 co FE CI also boom paate ystem Manage After it update successfully You will find After you click apply you can find the the new version in Current State file that it had download to your pc lt c temp gt 6 11 System Manage 6 11 1 Account Manage maximum 5 a
33. ecord Playing Note The function 4 4 amp 4 5 amp 4 6 could be started or closed thru system setting so when you need to use above three functions please make sure of opening these functions 13 IP0021 Userguide IP shop dk 5 ConfigurationGuide CHAPTER y 5 1 Config IP Phone through Keypad 5 1 1Menu Structure IF Tr mE INS Static Het HET MASK Pasar Setdefault all Setdefault ISP 5 1 2Keypad corresponding symbol table Keypad l times 4 times 3 times 4 times 0 0 amp f Lo 1 pe P 2 0 A B C 3 1 D E F 4 G H I pp 5 I L EK Lo Ph 6 X N o T P a R so 8 T U V 3 5 2 configuration procedure for basic operations Setup WAN Port Config VOIP Phone protocol e g config SIP protocol l4 IP0021 Userguide IP shop dk 5 3 Minimum configuration 5 3 1Network configuration by keypad Press MENU button gt Input password 4123 5 Press ENTER button to confirm Configure WAN Port IP address NETWORK WAN STATIC NET IP If using DHCP or PPPoE to get IP address dynamically find user name on NETWORK WAN PPPoE USER NAME If using DHCP or PPPoE to get IP address dynamically find password on NETWORK WAN PPPoE PASSWORD Configure WAN Netmask Network gt WAN gt STATIC NET gt NETMASK Configure WAN Gateway Network gt WAN gt STATIC NET gt GATEWAY Configure WAN DNS address Network gt WAN gt STATIC NET gt DNS Finish
34. ed all above network configuration Users can connect IP phone to internet successfully IP Phone supports to modify IP address using keypad Users could refer to the following flow chart to get a clear picture Configuration Example Set IP address of Phone WAN port to 192 168 1 70 and lan port to 192 168 20 1 ELE IP0021 Userguide IP shop dk IP 1 INPUT 123 192 168 1 70 ENTER Key Input Value 192 168 1 70 14 Input 192 168 1 70 Input Value 192 168 1 179 Input Value Stati A 6 Input lb 192 168 20 1 es CLIR Input Value IP LAN WAN 192 168 201 Pa 192 168 201 ae 8 Press EXIT 9 UP DOWN twice Note IP Phone must config the correct WAN port IP address and Gateway IP address before connecting to internet Due to the Phone Default mode is router brideg mode is disable so the WAN port IP could not be set to the same segment with LAN Port IP address when you modify WAN Port IP Otherwise the phone can not get into internet but if you had set wan port and lan port to same ip segment you need to set the phone to factory default Process power off and press then power on input 168 and restart the phone Default factory setting of WAN configuration is DHCP Client model Default LAN Port IP 192 168 10 1 Users could get them by pressing SYSINFO Key 5 3 2 Common Shortcut Keys Keep pressing 1 key for three seconds phone transfer from internet connecting to Static mode Keep press
35. ehind the number when no configuration has been made shown as no suffix Example 1 T mean any length digit number Destination is 255 255 255 255 that mean calling out through SIP2 server Destination is 0 0 0 0 that mean calling out through SIP1server ee That means Any digits number starting with 9 User dial 93333 255 255 255 255 pass throught SIP2 server SIP2 server receive 3333 Here alais is del Delete Length is 1 that means the phone will delete the first number before send number to server It can be used for speed calling User dial 2 The number user dialed will be replaced fully Sipl server receive 33334444 A EFERERTEN by the number that is behind all Here alias 1s all not all It can be used to add local area or prefix before User dial 8309 sending out SIPI server receiveQ7558309 It saves user dialing number Here alias 1s add not add user want to dial PSTN 010 6228 by SIP1 Ea dial 010 6228 SARA while actually the called number should be Pune eee 86106228 then we can configure called number as OIOT then rep 8610 and then set the replacing length as 3 So that when user make a call with 010 prefix the number will be replaced as 8610 plus the number and then sent out Relace the number that user dialed before sending to SIP1 server Here alias is rep not rep 42 IP0021 Userguide this is optional configuration item it 1s to add User dial 147 number behin
36. enabled when there is a incoming call the phone will automatically press SPEAKER button Enable Voice Record If it is enabled The phone can record the incoming call leaving voice message It support only 3 leaving message it can not record leaving message when it had reach the maximum after restarting the phone the message will lose or you can delete the record message by manual on phone operation If it is enabed after playing the prompt message the phone will automatically press SPEAKER button and start to record leaving message Accept Any Call Enable Voice Record MiIncoming Record Playing Generally these four option are selected toghter User Defined Voice Incoming Record Playing If it is enabled the caller will hear the phone automatically play prompt message welcome message User Defined Voice User can difine only one prompt message welcome message that can be played when someone call the phone The second defined voice will cover the first one Process on phone operation REC button 1 display RECEIVED DOWN button LD display USER DEFINED Enter LCD display SWITCH PRESS OK TO REC Enter uo Enter DOWN button Pick up handset to start defining vour prompt message E Um IP0021 Userguide IP shop dk 10 No Answer Time seconds The unit is second no answer call forward time setting 6 7 8 2 2 Call Waiting configuration Y Enable Call Waiting Configure enable disable
37. er you want to dial then the phone could automatically dial the number Process PBOOKENTER INPUT INDEX 1 2 3 4 2 2 IP to IP calling Making IP to IP calling is nearly same as dialing general PSTN Phone there are three ways to set IP phone number and domain more details please refer to 5 2 4 1 Peer to Peer calling mode direct make calls and no need to set phone number thru proxy server user could refer to Dial peer setting on web configuration charter The phone should be operated under following condition satisfy one option Requirement 1 both two phones are assigned the public IP address 10 IP0021 Userguide IP shop dk individually Requirement 2 both two phones using private IP address should be on the same LAN 2 Dialing the IP number configured by public agency both two phones should be already registered on the public server 3 Dialing the IP number configured by private agency both two phones should be already registered on the private server Examples To dial a number on the proxy such as 1001 simply pick up handset or press speakerphone dial 1001 and then press the REDIAL SEND button To dial a PSTN number such as 62281486 you might need to enter in some prefix number followed by the phone number Please check with your VoIP service provider to get the information If your phone is assigned with a PSTN like number such as 62281493 most likely you just follow the rule to dial 62281486
38. ete phone book record Choosing the record need to del from dropdown menu Del account by pressing Delete button show Submit Success on screen e Modify phone book record Choosing the record need to modify from dropdown menu pressing the Modify button key in the new phone number and Address click Submit button Return to Phone Book interface Microsoft internet Explore D A cal Swe Gita AE ce ES I vi iol Pai 0 481 http 192 160 10 1 IP0021 Userguide IP shop dk Application please refer to 4 2 1 chapter 1 Syslog configuration Users can star or close syslog function and config syslog server IP address amp port 6 11 3 Syslog configuration p p o mmRBixent Definition of each parameter described as below Enable Syslog Config enable disable syslog function choose it and then click Apply button to go into effect Server IP Config syslog server IP address Server Port Config syslog server port click Apply button after inputting server IP amp server port to take effect 6 11 4 Time Set Setting time zone and SNTP Simple Network Time Protocol server according to users location users could manual adjust date and time on this web page 50 IP0021 Userguide IP shop dk ZO O SEO A TRG HM SE gt OD Al arr auker gar ala 3 ovj ix PA diio http 192 168 10 1 Config Manag SNTP Timeset omnt anage zb Update serve
39. fect unless you save the config and reboot the device 6 7 2 NAT Configuration This page is for NAT configuration such port forward DMZ Network Address Translation NAT provides a mechanism for a privately addressed network to access registered networks such as the Internet without requiring a registered subnet address This eliminates the need for host renumbering and allows the same IP address range to be used in multiple intranets With NAT the inside network continues to use its existing private or obsolete addresses These addresses are 28 IP0021 Userguide IP shop dk converted into legal addresses before packets are forwarded onto theoutside network LET BIS re FF FTP ALG Me PETF ALG Irnsi de IF Inside TZP Foart Dhat si de TZP Fort Inside UDP Part nat side UD Port rans Fer Tope Il TCP Outside Port Il Il Inside Fort Il Insi de IF Trnsi de Lr Chat si de LE Insi de LEF Advance NAT setting Maximum 10 items for TCP and UDP port mapping IPSec ALG Enable Disable IPSec ALG FTP ALG Enable Disable FTP ALG PPTP ALG Enable Disable PPTP ALG Transfer Type Transfer type using port mapping Inside IP LAN device IP for port mapping Inside Port LAN device port for port mapping Outside Port WAN port for port mapping Click Add to add new port mapping item and Delete to delete current port mapping item 6 7 3 NAT service configuration
40. he operation Display of calling number IP image list Number Destination Port Alias Suffix Del length 157 192 165 0 157 56060 Ina alias no suffix s ME 132 168 0 18T 5060 Ina alias Ina suffi io ST A 255 255 255 255 5060 del no suffix n 5060 a11 OT 565 Ina suffix io 0 0 0 0 poso J rep 2610 no suffix S ET 132 168 0 137 5060 Ina alias 12345 io Fa ft Lles 0 lsr 56060 no alias fassa o 40 IP0021 Userguide IP shop dk Add Click Add the following figure will be shown at the lower part of the page 010T It is to add outgoing call number there are two kinds of outgoing call number setup One is exactitude matching after this configuration has been done when the number is totally the same with the user s calling number the phone will make the call with this number s IP address image or configuration Another is prefix matching be equivalent to PSTN s district number prefix function if the previous N bits of this number are the same with that of the user s calling number the prefix number length then the phone will use this number s IP address image or configuration to make the call When configurating the prefix matching letter T should be added behind the prefix number to be distinguished from the exactitude matching 21p ve Configure the calling mode H323 and SIP 132 168 10 11 Configure destination address if it is point
41. in Usually it is same with registered server and proxy server IP address Set local signal port the default is 5060 Set assigned phone number Set expire time of SIP server register default 1s 120 seconds Set detection interval time of server default is 120 seconds Enable the phone to use protocol edition When the phone need to communicate with phones using SIP1 0 such as CISCO5300 and so on need to modify into RFC2543 the default is to RFC3261 Set DTMF sending mode support RFC2833 DTMF RELAY inband audio and SIP info Set the user agent if have default is common Configure enable disable register 26 IP0021 Userguide IP shop dk Auto Detct Server Co work with Server Auto Swap and Detect Interval Time Enable this option the phone will periodically detect whether the public SIP server is available if the server is unavailable the phone will switch to the back up SIP sever and continue detecting the public sip server The phone will switch back to the primary SIP server if the server is available again Enable Pub Outbound Configure to enable to use public outbound proxy jf you have no stun roxy server advise to enable the option Server Auto Swap Configure main and backup auto swap server if the phone enables main and backup server function the automatic detection and auto swap functions should both be chosen SIP Default Protocol Set SIP as the default signaling protocol After finished the
42. ing 2 key for three seconds phone transfer from internet connecting to 16 IP0021 Userguide IP shop dk DHCP mode Keep pressing 3 key for three seconds phone transfer from internet connecting mode to PPPoE mode Keep pressing 5 key for three seconds phone change default protocol to SIP 5 4 Save and Clear Configuration Enter MENU SYSTEM SAVE submenu to save the audit configuration Enter MENUSYSTEM SETFAULT submenu to clear the audit configuration and restore factory default setting Set factory process by keypad input password Menu r 123 gt enter down gt enter gt down c setdefault enter r dowi ssetdefault all center enter enter p exit exit down enter center reboot 5 5 Reboot IP Phone Enter MENU SYSTEM REBOOT submenu to reboot the IP Phone Note if no responding on phone please cut off power supply to reboot phone 17 IP0021 Userguide IP shop dk 6 0 Web configuration CHAPTER 6 1 Physical connection 187 168 10 1 f HAH LAH nc cv POWER alla E 192 166 10 2 6 2 Preparation for Web configuration The IP Phone Web Configuration Menu can be accessed by the following URI http Phone IP Address The IP address can be set to either WAN IP address or LAN IP address default factory setting of WAN configuration is DHCP Client model default LAN IP address is 192 168 10 1
43. k Connect network to internet thru DHCP mode Select DHCP on below single option IP Phone will auto config the WAN parameter with immediate effect O Static DHCP O PPPOE Connect network to internet thru PPPoE mode Select PPPOE on below single option O Static O DHCP PPPOE Set below parameter of PPPOE mode PPPOE Server ANT User pppoetest Password eesessase Server If ISP no special requirements remains default setting User Provided by ADSL ISP Password Provided by ADSL ISP Click Apply button after finished above setting IP Phone will auto config the WAN parameter with immediate effect The setting of WAN is still effective and enables IP Phone to connect to internet 6 5 2 LAN Configuration This web page displays the LAN parameter configuration Please note once the bridging mode is selected the LAN configuration will be no longer effective 222 IP0021 Userguide IP shop dk Ad PHONE CONFIG Microsoft Internet Explorer TIE SEO BSW ua IAD RBW CRE QU A Que ar gue 98 91 8958 HBO El https 192 168 10 1 Current State Network IP 192 168 10 1 Netmask 255 255 255 0 V NAT T Highest Priority of Voice Quality Configuration Example e Config LAN generally config one private IP address IP 182 168 0 1 Netmask 255 255 255 0 IP LAN IP address Netmask Network Mask O Start LAN DHCP Service and NAT or not default setting is start Iu DHCP Service Iu NAT
44. l Off CC Busy No Answer Always Forward Farward Number Le Port 5060 Number lar 6 7 8 2 Call feature 6 7 8 2 1 Call forwarding Call Forward OFF Busy O Always Call forward default is Disable when Off is selected if the number dialed is engaged after the phone has received a call then it will automatically transfer to the configured number according to the following picture CF001 forward configuration Destination Port A1 las Suffix Del length 192 Les 0 157 5060 no alias no suffix E when No Answer is selected if the phone do not receive the incoming call it will p o Answer Tine seconds automatically in orward to the configured number according to the following picture CF001 forward configuration when Always is selected then the 36 IP0021 Userguide IP shop dk phone will directly transfer all incoming call to the number that had configured in advance like the picture showing Faraway Protocol SIF re 0 0 0 0 5060 Picture CPOOl Note 1 Number can be sip server extension number or DID number any PSTN number 2 the function have no relationship with the option P 95i1e tall Transfer that enable or disable No Disturb If it is enabled the phone will not ring when there is a incoming call DND do not disturb enable this option to refuse any calls Ban Outgoing Enable this to forbid outgoing calls Auto Answer If it is
45. n the digital map table or it doesn t match with any item this number will be sent out immediately It is not like using dial peer Using digital map won t change the number dialed the number sent is the same as the number dialed X represents any one number between 0 and 9 Tn represents the last digit timeout here n represents the time from 0 9 second it is necessary Tn must be the last two digit in the entry If Tn is not included in the entry we use TO as default it means system will sent the number immediately if the number matches the entry Dot represents any number and no length limit I number location value range It can be a number range such as 1 4 or number is separated by comma such as 1 3 5 or use a list such as 234 Example 1 8 xxx any 4 digits number between 1000 and 8999 sending out immediately Oxxxxxxx any 8 digits number starting with 9 sending out immediately 911 after finishing dialing 911 it will send out immediately 99T4 after finishing dial 911 it will send out in 4 second 9911x T4 any more than 5 digits length starting with 9911 sending out in 4 second 34 IP0021 Userguide IP shop dk S11 sera TTT sata TTT Add 1 8 xxx Del Using digital map can be combined with dial peer First digital map will determine when the user finished dialing then convert this number to the number actually sent according to use dial plan and inner line Number Destination
46. nfigure mode In the dial up mode SYSINFO In the IDLE mode ENTER In the keypad configure mode Exit In the keypad configure mode MENU In the IDLE mode HOLD In the keypad configure ode Transfer In the keypad configure mode REDIALSEND In the dial up mode SPEAKER In the IDLE mode UP In the keypad configure mode Definitions Decimal digit number 0 9 star and pound keys are usually used to make phone calls Rapid first button press display the digit number 0 9 rapid second button press display the English character or others As one part of phone number when call out Ready to call a third party s number to make three way or conference calling Equal to the dots notation when input IP address As one part of phone number if amp is the first dialed number otherwise as the ending symbol to end up dialing Continuous thrice press display assigned IP address of WAN Port gateway s IP address and the phone number registered on public server Confirm configuration or enter submenu mode Cancel configuration or exit submenu mode Enter menu mode and display the tree menu system Temporarily hold the active call Transfer the active call to another party or Enter three way or conference calling Redial the number last dialed or force a call to go out immediately before timeout Enter hands free mode Go back to previous menu item or increase handset speakerphone volume 9 IP0021 i IP shop dk DOWN In the
47. onal and required required parameter use as prefix and optional use as prefix User may type or then press TAB button for complementarily IP0021 Userguide IP shop dk 8 3 Global Command Global command is available under all nodes IP0021 support following commands chinese Set the language of help prompt info to chinese Chinese english Set the language of help prompt info to Zenglish English Go back to upper level of node 1 Display help prompt info 1 help ping 2 Display all subnode under current node 2 help and local command history Display the history info for inputting history command Exit telnet config interface or program availability Print out the tree structure of current node tree Common Network command Command Command function Example Name Print current configuration status table Run Netstat program Htelnet 192 168 1 2 restore default except network configuration Set all default Clean all configuration and restore default setdefault all manufacturing setting 54 IP0021 Userguide IP shop dk 8 4 Net configuration 8 4 1 LAN interface settings Path lt config interface fastethernet lan gt Function Command disablejenable bridge mode no bridgemode disablelenable DHCP service no dhcp server disablelenable NAT no nat Show current DHCP rules dhcpshow Show LAN port IP address ipshow Show NAT info Change LAN port IP a
48. or 8 9 Debug Level 0 7 path debug Function Command show debug setting show disable enable debug all modules no all xxx disable enable debug app module no app xxx disable enable debug cdr module no cdr xxx disable enable debug sip module no sip xxx disable enable debug h323 module no h323 xxx disable enable debug tel module no tel xxx disable enable debug dsp module no dsp xxx 8 10 show system running info path lt show gt Function show accesslist firewall settings show network status show current call info show CODEC capability show debug info show LAN status and DHCP server info show digital map info show LAN info show WAN info Command accesslist basic call active capability debugging dhcp server dial rule interface fastethernet lan interface fastethernet wan show arp table info ip arp Show DNS gateway info ip dns Show netstate info ip netstat Show route info ip route Show icmp packets Stat ip icmp Show igmp packets Stat ip igmp Show ip packets Stat Ip ip Show RTP packets Stat ip rtp Show TCP packets Stat ip tcp Show UDP packets Stat ip udp show gateway memory memory show NAT information na show caller ID info port callerlD show dsp info port dsp show hotline info port hotline show black list info port in limit t show outgoing limit info show current phone number show current port status port out limit port number port status 57 IP0021 U
49. quested to make verification when config or browse the IP phone thru web pages users can direct login the config menu by inputting username and password as below Default username and password is Administrator Username admin password admin low level user interface User Username guest Username guest high level user interface 2 CA WINNT systems emd exe E T ic rosof t E indows 248484 Version 5 BB 21 95 Cc Ho ETS 1985 2008 Microsoft Corp G ecumentz and Settings fdministratorsipconfigrall Windows 2660 IP Configuration Primary DNS Suffix a oa a Mode Types lala aa a a ee Broadcast IP Routing Enabled Ho WINS Proxy Enabled a Mo thernet adapter AR Hb FE RE FE Connection zpecific UNS Suffix Description a a Realtek RILE139A BiHx Family Fast E arnet WIC Physical Address non BB BC 756 FA4 55 DB DHCP Enabled gt a 4 4 Yes futoconfFiguration Enabled v Yes IP Address so e soss oo o E 192 168 10 2 PITT ETT 2 2 n ss n n a ARRE Default Gateway 169 1H 1 DHGP Server ww a co intr ET m ERI DHS Sepuerps a a Lr m Um 19 IP0021 Userguide IP shop dk 24 PHONE CONFIG Microsoft Internet Explorer AUTRE AmE EAM Ema TED AED PAE O0 a 98 ux ques 3 530 594 HEAD 8 htep 1 192 168 10 1 ant ESTR PINI IE ata Se Murrent otatc
50. r the phone is not registered properly DHGP Network Status Icon ON when Phone work on DHCP mode and FLASH when DHCP client is not registered successfully OFF when Phone is work on another mode STATIC Network Status Icon ON when Phone work on Static mode and FLASH when IP address is disable OFF when Phone is work on another mode PPPoE Network Status Icon ON when Phone work on PPPoE mode and FLASH when PPPoE is not registered successfully OFF when Phone is work on another mode Message Status Icon ON and Flash if Phone has new message include text message or voice record Missed call display ON and Flash if Phone has missed call and not be read ca IP0021 H 323 SIP S IP t 4 SUN MON 3 Product Overview Userguide IP shop dk H323 register Status FLASH when enable register and can not register successfully ON when enable register and register successfully OFF when disable register SIP1 Public SIP server register Status Flash when enable register and can not register successfully ON when enable register and register successfully OFF when disable register SIP2 Private SIP server register Status Icon Flash when enable register and can not register successfully ON when enable register and register successfully OFF when disable register Handset Status Icon ON when off hook OFF when on hook Hand free Status Icon ON when phone work on hand free mode OFF when IDLE or work on handset mo
51. rd party s number When user A and user B both sides are on conversation Users A press lt TRANSFER gt button and then dial the thid party user C UserA will hand up User C ring UserB ison Hold state User C pick up and talk with user B Enable Call Transfer n Advance Call service Precondition must enable Process Transfer button the third party number Example A is talking with B A press Transfer button and dial C number A line break then B will talk with C 4 6 Three Way Calling IP0021 IP phone support three way or conference Calling That is users could talk to more than one person up to two at the same time Process press HOLD button Dial third party s number gt put through press HOLD button again Press button Once the three way initiator concludes the three way calling the other two sides can not continue the conversation call and hand up automatically 12 IP0021 Userguide IP shop dk Example A are talking with B A press HOLD button for holding B line and dial the third party s number so A will talk with C A press HOLD button again for holding C line A dial make three way or conference calling successfully Procondition enable the three function as below picture Ir No Disturb Um Ban Outgoing i Enable Call Transfer I mable Three Way Call Q A Accept Any Call 0 Auto Answer IC Enable Voice Record Iz User Defined Voice Incoming R
52. rreo teo eoe eee e eo eoe eoo eeu o eo eae uoa eoo e evo o eorr varo es 17 5 5 Reboot IP PhoHl nnno vele io eei aeae 09002600 091919 10 0909061609 2010 10H19 E Deed 17 6 WEB CONFIGURATION isso coil li 18 OL Physical conne Di 18 6 2 Preparation OF WED COMING sulla 18 60 5 USer VOEIBCALUODTS iii 20 6 4 CUEEOlE SEIEO iioii 00000 i09 19000 0000000000 00d010000v101 000094010000 000100010401 0000 000100019402 00 00 Vi V0 01432 VU 0004 20 6 5 Network configurato adan 21 6 5 T WAN configura liOi aana aaa aa aaa Eaa 21 6 5 2 LAN CONTICULAION ssaa erariale siriani dia no inner 23 6 6 VoIP CONTICUEALON aria ai 24 6 0 1 H323 configuration aiar 24 6 6 2 Public SIP account configuration SIP1 sssssssssssscccccccccccccccsssssssssssssceees 26 6 7 AV ANC esu eid eode ose ei pedore E E 28 TD AG SCEVOE 3 ato assis ca t tefcnuiena ii 28 IP0021 Userguide IP shop dk A So o EM E 29 6 3 NAT SeEVIC ascii ia aaa 29 6 73 Tarewallb iua ee e pa A Uv x NEU US RIO Rd 31 0 7 5 008 SUX IP eoe EHE DE t ODE D ROO Et tod e d n e vA PE 32 6 7 6 Private SIP conlieuration SIP2 4e eeeeeees cekeqev ceeseev ae iia 32 6AT Digital map lied OVEM OO IS 34 0 7 7 T1 Fixed distal IAD 6 in 34 6 7 7 2 User define flexible digital map table c e eeee 34 OAS Call agp Cm 36 0 7 9 D HOME alii 36 010 2 Call feature ect 36 6 5 2 DC AOE WATE ladino 36 0 79 22 Call Wales adenda 38 0 7 95 2 9 Call fr alls
53. s N ormally G729 Payload Length don t need be changed into 10 ms Output Volume 1 9 Handset out volume Input Volume 1 5 Handset in volume Handfree Volume 1 3 Configure handfree volume Handdown Time 400 ms Configure handdown time that is if the hooking time is shorter than this time then the gateway will not consider the user has handdown VAD Enable disable Voice Activity Detection 6 5 Dial peer Number IP table configuration Function of number IP table is one way to implement the phone s calling online and the calling of the phone will be more flexible by configurating the number IP table For example user know the other party s number and IP and want to make direct call to the party by point to point mode the other party s number is 1234 make a configuration of 1234 directly then the phone will send the called number1234 to the corresponding IP address Or set numbers with prefix matching pattern for example user want to make a call to a number in a certain region 010 user can configure the corresponding number IP as 010T protocol IP after that whenever user dial numbers with 010 prefix such as 010 62201234 the call will be made by this rule Bases on this configuration we can also make the phone use different accounts and run speed calling without manual swap When making deletion or modification select the number first and click load then click Modify and complete t
54. serguide IP shop dk show QoS table info qos sip show UDP tunnel info udptunnel uptime show gateway version version 8 11 Logout Usage telnet target port Login xxx Password xxx logout 8 12 tracert trace network path info usage tracert host Example tracert www google com 8 13 update usage update ftp user xxx password xxx ip x x x x file xxx update tftp ip x x x x file xxx Example update ftp user abc password 123 ip 202 112 20 15 file 8 14 upload configure file usage upload ftp user xxx password xxx ip x x x x file xxx upload tftp ip x x x x file xxx 8 15 download configure to flash usage download tftp ip x x x x file xxx download ftp user xxx password xxx ip x x x x file xxx Example download ftp user abc password 123 ip 202 112 20 15 file 8 16 password usage password Enter new password xxx Confirm new password xxx 8 17 reload usage reload Reboot system 8 18 Network Diagnosis There are some telnet commands for checking your network Now 58 IP0021 Userguide IP shop dk Listing below for your information Example ping www google com tracert www google com fishow basic show ip route show ip arp fishow ip netstat 8 19 Restore to factory default Hsetdefault clear gateway settings expect network part setdefault all Clear all settings 8 20 POST Mode safe mode 8 20
55. signed phone number GK Detect Interval Set GK detection interval time the unit is second RAS Port Set net gate RAS register port for the system Set DTMF mode RTP mode RFC2833 mode H245 string DTMF Mode Permit call if not mode and H245 signal mode Set permission for nor registered call allow to initiate call registered without net gate register Set receiving IVR such as the voice prompt dialing of EARLY TALK PSTN color ring EARLY H245 Early245 configuration when initiating a call the 225 24 IP0021 Userguide IP shop dk message transmission begins at the same time with 245 message transmission default value is disable Fast Start Set quick start mode to start H323 call Enable Register Set enable disable register Auto Detect GK Set the phone enables to detect gatekeeper automatically H245 Tunnel Set enable disable to start H245 Tunnel function Select Multiplexing Set multiplexing of logical channel the default is Disable H323 Force G7231 Force to use codec G 723 1 when start H323 outgoing call Configure main and backup auto swap server if the phone GK Auto 5wap enables main and backup server function the automatic detection and auto swap functions should both be chosen H323 Default Protocol Set H323 as the default signaling protocol 6 6 2 SIP 1 configuration User can configure specific parameter of SIP1 on this page E Userguide IP0021 IP shop dk account info ser
56. ter Username pws 008 Proxy Username sti Register Password esse Proxy Password Private Domain PO Expire Time foo oo esconde Private Number SUN Effect Time m nmm Private User Agent Voip Phone 1 0 Voip Phone 1 0 1 0 Pirar Server Type comen y common g Enable Private Register Enable Private Dutbound Proxy Specific configuration parameter has the same meaning with public server Enable Private Server Register Configure permit deny private server register sad IP0021 Userguide IP shop dk Enable Private Outbound Proxy Configure enable disable private outbound proxy if you have no stun server advise to enable the option Note about how to use SIP Please refer to the Dial peer chapter 6 7 7 Digital map configuration 6 7 7 1 Fixed digital map End with H co Fixed Length 11 iM Time out 5 3 302 Appl End With Use as the end of dialing Fixed Length When the length of the dialing match the call will be sent Timeout opecify the timeout of the last dial digit The call will be sent after timeout 6 7 7 2 User define flexible Digital map table Digit map is a set of rules to determine when the user has finished dialing Digital Map is based on some rules to judge when user end their dialing and send the number to the server With digital map users don t have to press key or call key after dialing If the number dialed matches some item i
57. tore the default factory configuration Default network type for WAN is DHCP mode default LAN IP address is 192 168 10 1 43 IP0021 Userguide IP shop dk Process Please follow the below steps to clear config Enter Config Manage Menu Clear Config Click Clear Button show Submit Success info on screen Click Return button Current State 6 10 Firmware Upgrade 6 10 1 Web Update On this page user can select the upgrade document firmware or config file from hard disk of the computer directly to run the system upgrade After upgrade completed reset the phone and it will be usable immediately Firmware format is z as suffix 44 IP0021 Userguide IP shop dk 3 PHONE CONFIG Microsoft Internet Explorer THE sia 50 Wta TRO 00 5 Q00 A ask au Qus 55 S uH9giu Hitit D http 192 168 10 1 urrent State work vance 1al peer Config Hanage STEP Enter Update menu WEB Update submenu click browse button download upgrade document from hard disk firmware or config file provided by manufacturer click Update button reboot IP phone to go into effect Note Under system upgrade progress IP Phone may not be restarted normally due to some system reason e g electricity shut off users can re download under post mode 6 10 2 FTP or TFTP Update Users can download upgrade documents or lead in configuration files thru FTP or
58. uration 31 IP0021 Userguide IP shop dk AA PA E NEED Tr QOS Enable M QOS Table Include fe Netmask TP Ne tmask ada QoS Control based on 802 1p for different IP users The QoS is used to mark the network communication priority in the data link MAC sub layer The phone will sorted the packets using the QoS and sends it to the destination QoS provides service classes for accessing traffics in Internet QoS Enable Enable QoS service QoS Table enable include QoS table the phone will only provide QoS service to the network address included in the QoS table Disable the option The phone provides QoS service to the network address outside the QoS table Delete Enter the IP MASK configure and select delete to delete corresponding item Add user can set the QoS Table using IP and Netmask the IP can be network address set netmask to 255 255 255 255 6 7 6 Advance SIP Configuration SIP1 state SIPZ state Bas Publi ic Alter Register tt Public Alter Proxy Regi ster Port Proxy Fort Regi ster Username Proxy Username Register Password Proxy Password ss Private Register I Private Proxy nn Register Fort pog Proxy Fort 7 Regi ster Username PO E Username A Register Password eee CONTI password 00000000 Password fC em Private Domain i Expire Time po Tecor d Private Humber STUN Effect Time fo Pri vate User Agent Voip Phone 1 0
59. ver 202 96 154 154 user name TOOOODO03Z2 password 147258 Number e Register Expire Time seconds Detect Interval Time ea seconds RFC Protocol Edition rec3261 DTMF Mode DTMF_RELAY User Agent common T Auto Detct Server eXEnsble Pub Outbound Proxy NO Server Auto Swap Definition of each parameter described as below SIP Unregistered SIP register state if register successfully show Registered in the Configuration square bracket otherwise show Unregistered Register Server address Set SIP register server IP address Proxy Server addr Register Server Port Proxy Server Port Register Username Proxy Username Register Password Proxy Password Domain Realm Local SIP Port Phone Number Register Expire Time Detect Interval Time RFC Protocol Edition DTMF Mode User Agent Enable Register Set proxy server IP address usually SIP will provide the same configuration of proxy server and register server if different such as different IP addresses then each server s configuration should be modified separately Set SIP register server signal port Set SIP proxy server signal port Set SIP register server account username Usually it is the same with the config port number Set the SIP proxy server account username Set password of SIP register server account Set password of SIP register account Enter the sip domain if any otherwise IP0021 will use the proxy server address as sip doma

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