Travel Agent - User Guide - Soft SuitCase
Contents
1. Save Last update 07 Jun 2010 dMdDEUS Page 16 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Passenger Data Low Cost only available for Standard search For low cost bookings it is possible to include chargeable checked in baggage by clicking on Il Passenger data Please type in all passenger names as mentioned in the pasaport The date of birth for children and infants must be entered Important Infant age ts the age on the day of the return flight Infant 0 23 months child 2 11 years No Title First name Surname Date of birth ddmmyy Baggage prices o fC C1 a Baggage prices 0 Bags No Bags for Check In 0 00 GBP 0 Bags No Bags for Check In 0 00 GBP 1 Bag TOTAL allowance 20KG 20 00 GBP 2 Bags TOTAL allowance 20KG 40 00 GBP 2 Bags TOTAL allowance 20KG 60 00 GBP 4 Bag TOTAL allowance 20KG 80 00 GBP 5 Bag TOTAL allowance 20KG 100 00 GBP amp Bags TOTAL allowance 20KG 120 00 GBP 7 Bags TOTAL allowance 20KG 140 00 GBP 2 Bags TOTAL allowance 20KG 160 00 GBP 9 Bags TOTAL allowance 20KG 180 00 GBP Additional details will be needed for low cost bookings If the passenger pays by their credit card all their information needs to be inputted in Passenger Details however if it is your agency that is paying for the flight then please enter all your agency details Passenger Details Please complete all fi2. CS5 Czech Airlines OF Delta Air Lines DL Korean Aur KE Continental Airlines C0 Last update 07 Jun 2010 dMdDEUS Page 9 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Options The options section is where you select the type of search and which consolidators you wish to search Options Non Stop flights Low Fare Search only Exclude Low Cost Carriers Fare Display Iw Low Fare Search Exclude Published Exclude UK conso B Exclude UK conso D 1 Exclude UK conso E Display only available fares Non Stop flights Displays nonstop flights only This function only works for Low Fare search Eg VS flight LON SYD will not be shown if you selected this as it stops in HKG Exclude Low Cost Carriers Results will not display any low cost carriers Fare Display Displays fares using an FQD entry Results come from the Ypsilon cache refer to page 7 for cache information Fare Display will allow you to view fare rules FQN for each fare Low Fare Search Displays fares and availability by using Master Pricer Refer to page 3 for further information Exclude Published Results will not display any published fares Exclude UK conso B Excludes fares from consolidator UK conso B Display only available fares Displays only available fares when used with Fare Display Last update 07 Jun 2010 dMdDEUS Page 10 of 28 j Your technology partner
3. LON 206 36 606 36 GBP 2010 Amadeus Marketing UK Ltd Wusira SAGE VLWTGBS mm WLWTGBS Ade iesean HLPXGH net VLWTGBS KLEIYGH ak KLETYGBI Hi smwesewes KLPXGH select fares for a specific carrier only All ainines available flights London LON London LON London LON London LON London LON London LON London LON London LON 6427 45 GBP 662 94 GBP 695 76 GHP T0820 GBP Fo0 32 GBP fo9 12 GBP The filter option from an Open Jaw fare display is by airline only If you wish to filter Open Jaw fares by a particular consolidator use the tick boxes on the previous search screen instead before clicking the search button to display fares Note No Low Cost Carriers are included in the results as the Open Jaw option only checks published or consolidator fares Last update 07 Jun 2010 Page 12 of 28 AMADEUS Your technology partner 2010 Amadeus Marketing UK Ltd Low Fare Search The low fare search will display the results from Master Pricer Amadeus Fare World Fares displayed in these results will show a v in the status column as these results are drawn from the availability and price caches Note Taxes displayed are estimated only 13 fares found to 10 displayed page 1 2 Consolidator Airline British Airways Virgin Atlantic Cathay Pacitic Airways Cathay Pacitic Airways British Airsways Virgin Atlantic Cathay Paciti
4. GBP Below this screen is a list of all available flights Alternatively to see available flights for a particular fare click on the icon and this takes you directly to the consolidators published low cost carrier flights and fare Cathay Pacific Airways CX 333 00 109 10 Tax NEGO gt Total Adt 442 10 GBP Outbound 22 07 2009 Inbound 19 09 2009 94495 20 20 London LHR Ti ss 43 45 00 35 Hong Kong HKG 15 35 Hong kong Heg SE 06 20 London LHR 0 09 40 Hong Kong HKG 16 00 London LHR 15 05 Hong Kong HKG 21 05 London LHR 25 55 Hong Kong HRS 05 45 London LHF ahii Merb ac Cafi Te Eai ecin EE Carian Taa TALDI In the above example you see two icons for different consolidators To book flights on the consolidator s fare you want click on the consolidators icon the icon will be highlighted and then click Booking Last update 07 Jun 2010 Page 14 of 28 AMADEUS Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Personal Data This section is where all personal data is entered to complete the booking The flights will be displayed along with payment details Taxes are checked at this stage and are no longer estimated If a fare has any additional surcharges e g credit card surcharge ATOL fees etc these will be displayed here Total 388 41 GBP Nego uk b Cathay Pacific Airways Outbound Flight Departure flights Arrival sat 13 02 2010 07 05
5. possible to do this through the Power Pricer function Click on calculation to view Power Pricer AgentWeb Conzolidator URCONA Retail price Favailable calculation Test ABTA agency at fixed 10 oo ABTA OTEST Airlines blacked slow Airline exclude list IEDR a HR empty response Complete the fields according to the type of mark up This will need to be done for each consolidator Click add once data is entered Normal Charter MA HELP MARKUP ROUTING PRICE RANGE Amt C type Airline Cl Fare type From To Nonst From To MARKUP E FRA A J 7 Fe F 5 00 Z Amt M ALL i any v F 000 9999 total Add CONSO CALCULATIONS lcomp Published UK conso D 2 we 4 surcharge y For additional explanation please click on HELP Example 5 mark up for Consolidator UK conso D2 Note A price range must be included If you do not wish to specify please enter 0 9999 Mark up Types Total The mark up is included throughout the process but is split out as a separate value on the final page Surcharge The mark up is purely displayed as a fee on the final page Complete The mark up is hidden in the fare all the way through the process Last update 07 Jun 2010 dMdDEUS Page 6 of 28 Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Search functions Locations Search Fly from lenon M Radiu
6. via a URL Main login screen AMdaDEUS Your technology partner Agency login Published User name Your password Enter your username and password Last update 07 Jun 2010 dMdDEUS Page 3 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Search screen Fare World has two search functions a Standard search and an Open Jaw search The main search screen is where all the search criteria are entered Standard Search Search Results Availability Personal Data Booking gt English GB ie nv ton ee Departure date Fr November 2009 IER D am exible Return date Fr am flexible Round trip 0 One way Passengers Adults Children 2 to 11 years infants 0 te 23 months Preferences Optrons C Non Stop flights Low Fare Search only Exclude Low Cost Carriers Fare Display 7 Low Fare Search E Exclude Published E Exclude UK congo B Exclude UK conso C 1 Exclude UK conso D 1 Exclude UK censo E C Dispiay only available fares Agentiveb Consolidator UKCONA Retail price w available Agent Test Agent for ATOL no PPL ATOLTEST Airlines blocked slow response empty ieee ioe SG HR AF KL F Booking Statistic Last update 07 Jun 2010 AMaDEUS Page 4 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Open Jaw search To access the Open Jaw search click on Gina on the Standa
7. 2010 Amadeus Marketing UK Ltd Amadeus Fare World Search Results Pricelist Lists results for search criteria Results are displayed in price order from lowest booking total to highest booking total Note Taxes displayed are estimated only Fare Display The fare display search will display results from a Fare Quote Display entry This search enables you to view the fare rules by clicking on W If the icon is highlighted in red the fare has an advance purchase When the search is performed if the search has been done previously the availability cache is checked and fares that are available will be identified with or for not available in the status column If the status column is blank then there is no availability in the cache so this will need to be checked ee ee Fare Destination Price Tax Total Bkg Total Consolidator Airline Class Adt est Act fest Basis Airport apama ff KIT gp PF O 254 00204 33 485 33 485 33 GBP Bcl Barbados Bcl Virgin Atlantic esasi XIT T as 296 78 219 71 516 49 516 49 GBP Virgin Atlantic eres NIT Nn QB aa 301 08 219 71 520 79 520 79 GBF British Airways mom NLNCGES oN M oar 359 00190 64 549 64 549 64 GBP Barbados Asi Virgin Atlantic Virgin Atlantic wpa miae IT I 205 00 204 33 499 33 459 33 GHP Virgin Atlantic wpm ALGAS m L 359 00 204 33 563 33 563 33 GEF EA Barbados British Airways pares SLNCGBS S Aii BGI 394 00 190 64 544 64 564 64 GEF Ba
8. 5 10 GBP All airlines now require Advance Passenger Information System APIS from travellers before departure To advise the information please go to the following link https Mweans apis uk amadeus com Click the print icon to print a hard copy Last update 07 Jun 2010 Page 25 of 28 AMADEUS Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Booking Statistics To view booking made by your agency click on Booking Statistics AgentWeb Consolidator UKCON SA Retail price available calculation Test ABTA agency at fixed 10 4BTAIOTEST Agent Airlines blocked slow Airline exclude list EDIE HR Ree empty FES H One This will display both live and ghost bookings Sub agent PNRs are identified as ghost PNR Test Agent for ATOL no PPL bookings June 2009 March 2009 April 2009 May 2009 June 2009 Future Bookings AqentVeb Bookings for June 2009 bookings 102 Turnover Tir44 TT GBP 2 PAX 128 T Ius 23 Jun 2009 10 24 44 CESI filekey a a n ra n Le Te rarr 2009 06 16 45 18 429NLM Booking Another not available please contact your consolidator 2009 06 25 LON WAS b2b ahostonr 2009 06 16 15 18 424RIll6 Booking Another not available please contact your consolidator 1 2009 06 25 LON WAS published b2b 2009 06 16 15 10 440LVVT Leppard Marvin not available please contact your consolidator 1 2009 06 25 LON ROM published beb 2009 06 16 15 11 424 GE
9. Amadeus Fare World Travel Agent User Guide AMADEUS Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Contents Amadeus Fare WSId ccccc ccc eee ecceee eee eeeceeceeseceeeeececeeceeseeeeesesseceeseeseeesseseeseegeeaeeseseeseegens 3 oO EL scenes ech E P E EE E EA nee cise DA cased P E N 4 Selci EE elie EA AE E E E 4 o EEEE EE A E A IA AN A AAA A N E EE ET 5 PRCT D aE gests ice E E E E eee ease eee 5 Power Pricer Agency Mark Up ccccccceecceeeeeeceeeeeeseeeseeeeeeseeseeeseeeeeeeeeseeeseeeeegees 6 SE UNC UON eaa E nate e a Muanadadeetesese T Search Results Pricelist cccecceccseeseceeeeeeceeceeeeeeeeeeeceeecseseeteeseeeseeeeeeeeeeeneeteeeeeees 11 18 5 2 E E A E E E ee EE ae 11 DCT saw DIP V ea E E E E a 12 LOWY Fae SSI e pice wetadotinde te once wateneteee nna naan wate ster ainee ee aeateeantant 13 Availability a cece tsa ge edeatycruict berctetgeaneettas duet tielvig ce tabatanetsioeasanddusavwntindsauuidinsavesdiusesesehenerereiaaansees 14 FS ON Al Dala epre gine ved ponte A EE E RA RAE 15 DEDOS ea EE E E EA N EA AE E E EA 15 opion BooK asec eater cece A E EE EE 16 Passende Dad see R A manner 16 Passenger Data Low Cost only available for Standard search 0c08e 17 Seat Requests only available for Standard Search ccceccecceecseeeeeeeeeeeeeeeeeees 18 Seat Wish only available for Standard S arch ccccecceeceeceeceee
10. Hong Kong HK Terminal 1 Inbound Flight Fri 12 02 2010 11 30 London LHF Terminal 3 Cathay Pacific Airways Economy Cx 252 Duration 11 35 Boeing 747 400 pax Caria Pati Departure flights Arrival Fri 19 02 2010 06 20 London LHF Terminal 3 Fri 19 02 2010 01 00 Hong Kong HK Terminal 1 Cathay Pacific Airways Economy Cx 255 Duration 13 20 Boeing 747 400 pax iE afta Paii Price Akteration The airline has recalculated the fare We have tound a CHEAPER PRICE Ticket must be issued by 12 02 2010 Final payment details Passenger Type Price Tax 1 Adult 255 00 GBF 119 10 GBP 377 10 GBP 2 Credit card surcharge 11 31 GBP 0 00 SBP 11 31 GBP Total 383 41 GBP Deposits Some consolidators will permit deposits to be taken on bookings Terms and conditions of payment is negotiated between the consolidator and yourself Amadeus is not responsible for any commercials between the two parties Deposit Option Balance due date 12 06 2009 Deposit amount 316 26 SBP Last update 07 Jun 2010 dMdDEUS Page 15 of 28 Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Option Bookings some consolidators will offer the facility of option bookings When the bookings generate to the consolidator it will have a TKXL ticket time limit put into the booking This will automatically cancel if not confirmed on or before deadline Option Booking Auto Cancellation Booking Status Confir
11. Q Leppard Marvin not available please contact your consolidator 1 2009 06 25 LON ROM 2009 06 17 10 52 494586 Dengate Bex not available please contact your consolidator 2009 07 08 LON NYC published b2b 2009 06 17 10 52 494312 Dengate Bex not available please contact your consolidator 1 2009 07 06 LON NYO b2b g ostpnr 2009 06 10 10 36 SFOCGR Leppard Helen not available please contact your consolidator 2 2009 07 10 LON WNYC published beb 2009 06 16 15 44 424K 3h Webster Nigel not available please contact your consolidator 1 2009 07 16 LHR JFK b2b nego To view an individual booking click in the File Key box and enter the file key reference Booking Locator Alternatively click on the hyper linked file key and this will take you into the booking and show you all its details Last update 07 Jun 2010 dMdDEUS Page 26 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Viewing bookings within Booking Statistics When the file key booking locator is clicked you will see an outline of the booking Click on Check my Trip to see this booking in Check my Trip Please do this for the live booking Click on Seat Map Reservation to request seats for the booking This function is only available for the live consolidator bookings Booking 2B3 59X made 2009 12 11 at 11 12 Checkmytrip APIS my trips SeatMap Reservation ae e a es t Paea weeny Srk Se 3 ai a i
12. and select When you select a new card from the drop down box the credit card surcharge will possibly change so the final payment details are amended Once a booking is completed you will see the following responses Successful booking If payment is successful you will simply get the confirmation page in the normal way Failed booking If the payment fails then you are returned to the first search page and an error message appears at the top will say Payment failed Your 3 D Secure VISA MasterCard authentication failed Search oe Fly from K Fly to L l K Departure date Th 10 im December2009 Return date Th 17 I December 2009 v Last update 07 Jun 2010 aMaDEUS Page 22 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Credit Card Online 3D Secure Payment If the card is not enrolled in 3D Secure Payment 3DS programme then you will be directed to the non 3D Secure Payment system see above If the card is enrolled in the 3DS programme then you are redirected to a bank site depending on the bank the card is enrolled with Eg Verified b NatWest VIS A 45 asked below Lam not enrolled in NatWest Secure Merchant alternativeairlines Amount 307 90 Date 07 12 09 Card Number AAM AAAK OAM Personal hliessage Welcome to NatiVest Secure Login SUSANSTEMPT Enter the first fourth and socth ly characters of your password Once thi
13. c Airways Cathay Pacitic Airways Cathay Pacitic Airways Cathay Pacific Airways a nT Aiea ong BAPGRS ES Carit Delite Cabia Techie mm ALIKOS Aiki wong BAPGDI Tahitian Petite Cahier Pei E Cafiian Ped ji EE Camisi Peik Destination Price Tax Airport Hong Kong HK Hong Kong HKG Hong Kong HK Hong Kong HK Hong Kong HKG Hong Kong HKG Hong Kony HK Hong Kong Hong Kong Hong Kang HKG All consolidators l L All airlines Total Bkg Total Adt fest Adt est 216 00 207 90 425 90 425 90 GEP 220 00 207 90 427 90 427 90 GBP 320 00 109 10 437 10 437 10 GEP 333 00 109 10 442 10 442 10 GEP 229 04 225 55 452 59 462 59 GEP 231 19 223 55 454 74 454 74 GaP 353 00 109 10 462 10 462 10 GEP 356 00 109 10 467 10 467 10 GEP 352 69117 32 470 01 470 01 GEP ar95 117 32 496 59 496 49 GBP To filter results by consolidator or carrier select from the drop down box Click available flights or continue search to take you to the next page Availability Both will take you to the next page On the Search Results page it is possible to amend the travel dates by clicking on s E3 to see alternate dates to the original requested dates London GB Barbados BB Sat 12 09 2009 Barbados BB London GB Sat 19 09 2009 PRICELIST Availability i indicated in the status column Click the consolidator logo on an available fare to list all appl
14. ease contact the Amadeus Helpdesk on 0845 658 8833 to advise them of your fulfillment agent You will need to supply details of their office ID and queue number so the published bookings are queued to them If you see Pub and in the fare basis column it states LOWCOST this is a low cost carrier fare Please note there is a 2 50 charge per passenger for LCC and published bookings made using Amadeus Fare World PRICELIST Availability is indicated in the status column Click the consolidator logo on an available fare canna VSEE e O A sat 02 10 2010 to list all applicable flights for that price or click Available flights to display flights for more than one a Sat 16 10 2010 d available price If no availability has been checked select fares and click continue search to display applicable flights Travel Agency Fees Consoldator fares have no extra costs For all published and low cost carrer fares there is a minimal charge of 2 50 per person which will be invoiced to you Open Jaw Display Prices are displayed individually in ascending order Unlike on a Standard fares display there is no batching of consolidator or published fare icons when prices are the same or within 1 of each other 40 fares found 1 to 10 displayed page 1 23 4 Status Consolidator Arne ae Deen paceact Total Adt Bkq Total fest Basis Airport GEIR QATAR F KLEESMGB London LEN 206 36 606 30 GBP QATAR KLEESMGB London
15. eeeseceeeeeeeeeeseees 20 BEER IWC UNO S eas te resse cece esos epee crea ceee casa geaponstenedaueansseeene bor ET 21 PAVO se see E dee eede Sasa uccea ween tes sesceea uaeaeceesence 21 Tems and CONG ONS sereine E E S 24 Fna BOOKINO sacencre ri E ee 25 POO WING AS UE Se a a a tend ntedeuneateoneedeass 26 Viewing bookings within Booking Statistics ccccccccccccsecceeeeeeceeeeeeceeeeeeseeeseeees 2 Adding APIS Intoa DOOKING oi cstsccteettrdueest diestetiaeuheeteseutenieseuiost soenleeicngihadaseoteeleneunestecd 28 Final Booking SCF CC lease ce seedecorsccneceausacseceuccecuessnnesecsusaadaetencescenee lt asaseuseedoeeecnetuee sabes 28 PIOOKIMIG STASIS e E E A 28 Document control Document Release Information Release number Date updated Updated by Details of update 07 July 2009 Rebecca Olsen 24 Sept 2009 Rebecca Olsen Added Smart tab info 11 Dec 2009 Rebecca Olsen Added Online Payment Open Jaw and APIS info Last update 07 Jun 2010 Page 2 of 28 7 Jun 2010 Neil Canning Added Additional OJ and LCC Pub fare fulfilment fee information Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Amadeus Fare World Internet Booking Engine IBE The Internet Booking Engine IBE can be accessed through a smart tab in Selling Platform If you are accessing Fare World through the smart tab you will be directed to the main search screen Below is the main login screen if you access Fare World
16. elds marked with an Surname f Telephone fe First name fs Fax fe street no fs Postcode city E mail format Staff name f Delivery method E Ticket Last update 07 Jun 2010 dMdDEUS Page 17 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Seat Requests only available for Standard search To make a seat request click on the aeroplane icon to display a seat map Pleae note for open jaw bookings seat requests can only be made via the Booking Statistics section Request seats here Alternatively seats will be assigned upon check in Note Airlines reserve the right to reallocate seats Seat Map You will see a seat map if an airline allows you to request specific seat numbers Seat Map 1 Viewable in Internet Explorer 7 only Select the relevant flight sector and click on the available seat you wish to request 1 LHR to HKG 2 HKG to LHR o available occupied acted Reset All Seats Save selection B Passenger type BA 025 Flight1 BA 025 Boeing 747 400 pax Passenger type 4 from London Heathrow to Hong Kong Intl Mote Click Save Selection once finished Last update 07 Jun 2010 aMaDEUS Page 18 of 28 g Your technology partner 2010 Amadeus Marketing UK Ltd Seat Map 2 i Viewable in lower versions of Internet Explorer Flight TG 10 Flight Info Flight TS 911 from London Heat
17. hrow to Bangkok Suvarnabhumi next flight Seat reservation 1 Passenger type aa Reset Current Seats Heset All Seats Save selection C selected E occupied E available exi E wing Amadeus Fare World Select the relevant flight sector and click on the available seat you wish to request Then click on Save selection Last update 07 Jun 2010 Page 19 of 28 AMADEUS Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Seat Wish only available for Standard search some airlines do not permit requesting specific seat numbers prior to check in A seat wish option will be displayed in this event A seat wish will allow you to request either a window or an aisle seat Flight 2 BA 010 Sorry no seat map available on this flight Alternative seat for passenger 1 window sisle O Mo seat wish Last update 07 Jun 2010 Page 20 of 28 Flight Infa Flight 64 009 from London Heathrow to Bangkok Suvarnabhumi next flight Seat reservation 1 Passenger type Ww Reset Current Seats Reset All Seats Save selection i selected occupied J available ext Wing AMADEUS Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Delivery Method Delivery method will always be E ticket The staff name must be entered in order to complete a booking Delivery
18. icable flights for that price or click Available flights to display flights for more than one available price lf no availability has been checked select fares and click continue search to display applicable flights Last update 07 Jun 2010 Page 13 of 28 AMADEUS Your technology partner 2010 Amadeus Marketing UK Ltd Availability Amadeus Fare World The availability screen shows the top 10 available fares and flight times listed in price order from lowest to highest booking total Click more fares to display more fares Note Taxes displayed are estimated only 15 fares found 1 to 10 displayed page 1 2 Consolidator al Airline al OOOO wl Stops Joumey time Stops Joumey time Price Adt Fare type economy CX Nonstop 10 35 Nonstop 13 45 HEG ADT 263 00 107 60 economy CX Nonstop Nonstop 13 45 HEG ADT 2f 42 gt 107 80 Tax est Bkg Total Total Adt fest 270 20 370 60 GBP 265 22 365 22 GBP E E foe so nonstop 1250 eean 2isooe 20720 od economy VS Nonstop 11 20 Nonstop 13 50 NEG ADT 220 00 207 60 economy BA Nonstop 13 50 NEG ADT 229 04 207 60 economy Nonetop 11 20 Nonstop 13 50 NEG ADT 221 19 207 80 425 60 426 60 GBP 427 60 427 60 GBP 436 64 436 64 GBP 426 79 436 79 GBP economy Nonstop HEG ADT 2a300 207 60 440 60 440 60 GBP economy W Nonstop 11 20 NEG ADT 235 003 207 60 economy 1 Stop Stop 16 25 HEG ADT 408 00 0 60 4427 60 442 60 GBP rg 476 60
19. m booking w Confirm booking One day option until 13 06 2009 15 od Passenger data Please check with the consolidators to see if this offered in your commercial agreement Passenger Data Enter passenger data in this section Date of birth is mandatory for all passengers Passenger data Please type in all passenger names as mentioned in the passport The date of birth tor children and infants must be entered Important Infant age is the age on the day of the return flight Infant 0 23 months child 2 11 years Title First name Surname Date of birth Frequent Flyer E Ticket cdldimnvyy FOD meals Pewee O OOOO To enter special requests such as frequent flyer E ticket FOID and meals click on Ea Note Any information entered here is on request only Please check directly with the airline to confirm the request Your aitline may require an additional torm of identity please select the type and enter relevant info below FOID type Credit card 154 Please enter the credit card number 15 or 16 digit Please request meal from the list below Mote This is a request only please reconfirm your request directly with the airline Special meal Vegetarian non dairy ka Please select the airline ene antr the frequent ther number without the 2 letter carrier code Please check withthe airline ta ensure all details have heen received Airline please choose w Once selection has been made click
20. method Delivery method E Ticket w Staff name Please note for Low cost carrier bookings you will not receive an e ticket An email confirmation is sent to the email address inputted in the passenger details box Payment Consolidators have the option of accepting payment via credit card debit card or On Account Terms and conditions of payment is negotiated between the consolidator and sub agent Amadeus is not responsible for any commercials between the two parties Credit Card Offline Offline payment details will be charged manually by the consolidators Payment by credit card VISA 250 4 i Mo Info os gt Last update 07 Jun 2010 dMdDEUS Page 21 of 28 i Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Credit Card Online Non 3D Secure Payment Credit or debit cards will be charged at the time of completing the booking through an online payment tool You will see the additional field Card holder in the payment section if payments will be made online Payment by credit card Debit card pay eit Pay via Credit card no Please note a booking is always made in the GDS before payment is taken This is to ensure that payment is only taken for confirmed bookings If multiple cards are offered click on the drop down box to see what cards are accepted
21. or through the Booking Statistics section Final Booking screen Click the link to the Amadeus APIS site You must provide the following information before you fly All airlines now require Advance Passenger Information System APIS from travellers before departure To advise the information please go to the following link hitpu aww apis uk amadeus com Booking Statistics Click on APIS my trips to go to the Amadeus APIS site Booking 2B359 made 2009 12 11 at 11 12 Checkmytrip APIS my trips Seat Map Reservation Last update 07 Jun 2010 dMdDEUS Page 28 of 28 i Your technology partner
22. rbados ASI Barbados BSI Barbados Al Virgin Atlantic eee GLORY o D 394 00 204 33 598 33 595 33 GBP Caribbean Airlines iu YLTASSAL Y D 432 00166 76 598 76 598 76 GBP American Airlines AA NLNCGES ESI 495 99 109 02 605 01 6053 01 GHP If you have a green tick and click on available flights this will then display all the flights available for those fares If blank and you click on continue search this will check availability for all fares in the Fare Display and return flights if available If blank you can click in box next to consolidator icon and then click on continue search this will check availability for the fares selected in the Fare Display and return flights if available You can also click on consolidator icon and this will check availability for those fares in the Fare Display and return flights if available Where two consolidator icons appear on the same line this indicates that their fares are within 1 of each other Last update 07 Jun 2010 Page 11 of 28 AMADEUS Your technology partner Amadeus Fare World Indicates a published fare is being offered Currently if you make a published fare booking the confirmed reservation will be made in your office id and go onto your queue 0 Please note that you will need to check if you have the ticketing plate of the airline before making a published fare booking on Fare World If you are non lATA pl
23. rd seach screen The Open Jaw search allows you to search for open jaw stopover routings with a maximum of four cities l La Search open jaw ae En gish lec j Fly from KA December 2009 Fly to ooo ka Radius search miles Leg 2 Fly from 18 December 2003 gt Fly to Radius search miles Passengers Adults Children 2 to 11 years Infants 0 te 23 months Preferences Carrier Class Non Stop flights Low Fare Search only Exclude Low Cost Carriers Fare Display IY Low Fare Search Exclude Published Exclude UK conse B Exclude UK congo D 1 Exclude UK congo E Display only available fares F standard search Consolidator UKCONA Retail price w available calculation Agent Test ABTA agency at fred 10 ABTAIOTEST Airlines blocked slow response Eg ieee mime OC a HR HR Agentweb This area will display the following Consolidator Will always be the Published consolidator Agent Your agency Airlines Blocked Any airlines that are experiencing slow responses Retail Price Mark up function if consolidators allow it Airline Exclude List Any airlines that have been excluded for sale either by consolidator or agent Last update 07 Jun 2010 dMdDEUS Page 5 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Power Pricer Agency Mark Up If a consolidator allows sub agents to impose their own mark ups it is
24. ree ai sas oan a ine ton i YE ee i info Cliquez sur le lien ci cessus culs ssisissez votre icentifiant point de vente ge csse soda sfin de consulter les elements du dassie General Booking Information Customer Training Amadeus Email Remember Seat requests for Open Agency abta1Otest Jaw bookings can only be made using From LON the Seat Map Reservation link from Ta DKK within a booking retrieved from the E EE i Booking Statistics section of Amadeus Amount 578 70 GBP pale AONA Booked 2009 12 11 11 12 Departure 2010 07 11 Return 2010 07 19 Type published b2b ltinerary FlightNr Date From To Dep Arr next Meal Equip Dur Miles Smk Terminal Departure Terminal Arrival GR 018 11JUL LHR DOH 0755 1650 Ml 333 6 55 OR 612 TIJUL DOH BKK 2045 0745 4 Ml TTW F200 GR 611 18JUL BKK DOH 2030 2330 il TIW E00 QR OF5 qQJUL DOH LGW 01730 0655 kl 332 eee Type Tite Firstname Lastname Birthdate ADT NR Amadeus Training Fees Passenger Fee Amount Tax Currency Training Amadeus 362 00 193 10 GBP surchargesafi 7 50 0 00 GBF surchargeFayment 11 10 0 00 GBF surcharge specialFitsroups 1 00 0 00 GBF SemiceFee 10 00 0 00 GBF Last update 07 Jun 2010 aMaDEUS Page 27 of 28 g Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Adding APIS into a booking It is possible to access the Amadeus APIS system to add APIS into a booking either by clicking the link at the bottom of the final booking screen
25. s is completed correctly you will end up on the normal confirmation page if the payment is successful If the payment fails or you hit cancel you will end up back on our search page with an error message appearing at the top in red Your 3D Secure VISA MasterCard authentication failed Your 3 D Secure VISA MasterCard authentication failed Search z Fly from K Fly to Ka Departure date Th 10 December 2009 Return date Th 17 December 2009 Last update 07 Jun 2010 dMdDEUS Page 23 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Account Only If you have multiple payments click on relevant payment option Terms and Conditions It is important that you read both the general terms and conditions and any airlines fare rules therefore it is mandatory to tick this box to enable you to continue I ve read and accepted the general terms and conditions of the consolidator and airline fare rules Finally click Booking to complete the booking Last update 07 Jun 2010 dMdDEUS Page 24 of 28 j Your technology partner 2010 Amadeus Marketing UK Ltd Final Booking Amadeus Fare World The booking code for published and consolidator fares is the live Amadeus locator that will be queued to the consolidator fulfilment agent You will receive a ghost PNR on your designated queue including a ghost booking for low cost carriers Alternatively you can re
26. s search miles Fly to bkk A Radius search miles Departure date Bangkok Thailand BKK Bangkok Con Mueang Thailand DME Enter locations here It is possible to type the name of the city airport use 3 letter city airport code or click on to find your city Clicking the K icon will display the following Atlantic Ocean Fr Australia enl Colorado Canbbean Sea Connecticut Central Amenca Delaware East frica District of Columbia Europe Honda Ime Indian Ocean Georgia Bakersfield E FL Middle East Hawaii Banning BNG North Africa Idaho Berkeley JBF Ilinois Big Bear RBF Pacific Ocean i Bishop BIH South Amenca Blue Canyon BLU South Pacific K Biythe BLH Southeast Asia antucky areca Springs BX5 West Africa ine uisia Brawley BWC Radius The radius search will allow you to search within 30 50 100 150 miles of both departure and arrival location This will only work with option Low Fare Search Fly from Ka Radius search miles Departure date 11 J dune 2009 El witht lam flexible Radius search miles Last update 07 Jun 2010 dMdDEUS Page 7 of 28 J Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Dates Can be entered either using the drop down box or by clicking on E If dates are flexible select option from the I am flexible drop down box This will only work with option Low Fare Search Fly to Departure dt r 1 s Se
27. tenber2008 mE lam flexible Return date Times Departure time ranges can be displayed by clicking on This will only work with option Low Fare Search however is not available for the Open Jaw Search Fly from OoOo Ka Radius search miles Fly to Oooo Ka Radius search miles Departure date cL Departure time lam flexible Retur da s a 0i 2383 am flexible Passengers Select number of adults children and infants Last update 07 Jun 2010 aMaDEUS Page 8 of 28 g Your technology partner 2010 Amadeus Marketing UK Ltd Amadeus Fare World Preferences The preferences section allows you to choose the class for the fares that you are interested in as well as specifying carrier Class Economy bd Carrier Class Preferences Class Carrier Premium Economy Business First Carrier Enter 2 digit airline code in the carrier box For more than one carrier separate the airline codes with a comma Alternatively you can select the airlines by clicking on Click on the airline and click the gt gt to add The lt lt will remove the carrier from the list Available airlines Addidelete Selected airlines One Word Afance British Airnvays BA Aer Lingus El E Iberia IB American Airlines 44 Cathay Pacific Airways C Finnair Ar LAN Airlines LA Qantas Airways LIF MALEY Hungarian Airlines MA Sky Team A ance Aeromexico AM Alitalia 427
28. trieve the ghost booking in the Amadeus Selling Platform by either using the command RT SURNAME of the passenger in the command page or by entering the name in the open PNR box within the graphical PNR tab Thank you very much for your booking Delivery method gt Eticket Pay via gt VISA Selected flight Departure 4 97 2010 07 55 London LHR Terminal 3 flights Arrival 11 07 2010 16 50 Doha P0H Departure flights 11 07 2010 20 45 Doha DOH Arrival 12 07 2010 OF 45 Bangkok BKK QATAR a Departure flights 18607 2010 20 30 Bangkok BKK QATAR SS aR arrival 18 07 2010 23 30 Doha DOH _ Departure area QATAR tights 18 07 2010 01 30 Doha DOH Arrival 15 07 2010 06 55 London LGW Terminal N Passenger data No Tite Surname First name Training Amadeus Berite fee Credit card surcharge Credit card surcharge Airline Protection Charge Airline Protection Charge Ticketing Fee Test ABTA agency at fixed 10 100 Abta Street Abtatown 08708959199 08708859299 You must provide the following information before you fy Qatar Airways OR Economy OR 013 Meals Duration 6 55 Qatar Airwave OR Economy QR 612 Meals Duration 7 00 Qatar Airways OR Economy QR611 Meals Duration 7 00 Qatar Airwave OR Economy QR OTS Meals 262 00 GBP 10 00 GBP 11 10 GBP 1 50 GBP 1 00 GBP Tax 193 10 GBP 0 00 GBP 0 00 GBF 0 00 GBP 0 00 GBP Duration 7 25 Total 55
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