FAX ADAPTER USER'S GUIDE - Polaris Electronics A/S
Contents
1. 1 335 t 1 f c H Fax Server H H i Iridium Gateway A 4 1 2 Included Hardware The following hardware is included with the Fax Adapter e A C power adapter 100 240VAC 50 60 Hz e RIIT Cable Note This is a special 2 wire cable which tends to work better than 4 wire cables when used with some non U S fax machines e DB9 MIF Serial Cable e DB9 F F Null Modem Adapter for manually updating firmware or for changing the country configuration in the Fax Adapter if necessary e RJ 11 Emergency Plug for manually updating firmware if the primary manual method fails 1 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Introduction 1 3 Additional Hardware Requirements The following items are not included with the Fax Adapter and must be supplied by the user e A compatible Iridium phone or LBT see Table 1 below e An active SIM card that is enabled for Data services e A data adapter if using a 9505 or 9505A which provides a DB9 serial data connection to the phone Note A black colored data adapter is required for a 9505 Note A grey colored data adapter is required for a 9505A Table 1 Compatible Iridium Phones ISU LBT Model B Comments 9500 ISU lt Not Supported gt 9521 LBT lt Not Supported gt Includes ECI MKI 9505 ISU LAC02. 010R hex and click Open You should see a response similar to the following AT OK ATL UPLOAD PROGRAM NOW LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD LAD FLASHING NOW SUCCESS ATO08 15 2007 002 IRIDIUM V 010R ATH AT CBST 71 0 1 A AT CBST 71 0 1 AT CBST 71 0 1 Firmware AT CBST 71 0 1 Version AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 ERROR Reflash is now complete NOTE If the Fax Adapter stops responding you can use the RJ11 Emergency Plug to get the Fax Adapter to respond to HyperTerminal commands The RJ11 Emergency Plug is a short 2 inch piece of wire with an RJ11 connector at one end UUU Remove Power to the Fax Adapter Insert the RJ11 Emergency Plug into the RJ11 jack Apply Power to the Fax Adapter Fax Adapter should respond with UPLOAD PROGRAM NOW Proceed with step 7 of these instructions 12 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Glossary 6 Glossary AT Commands A group of commands that can be sent by a terminal or host computer to control the ISU in Command mode Crew Calling SIM A SIM card that is provisioned with a Crew Calling service package Crew Calling SIMs will
3. SUO KE 9 E WR E e erene S E A 9 Mobile Terminated Fax 10 4 1 Mobile Terminated Fax PSTN ISU J ee 10 7 10 Firmware Updates egene 11 5 1 Over The Air OTA Firmware Updates 11 5 2 Manual Firmware Updates si 5 11 5 2 1 Required Equipment Softwate 11 D220 Breechen ee bes une EAr EE AEAEE EEKE KEE E aeons Ea R AS 11 GIOSSARY EE 13 Warranty 14 Export Compliance 18 Standards Compliance Intormatton 18 9 1 FCC Compliance ee alae eae eden eat ee ae i Ae eee 18 92 CE Compliance nciasestieiGiotabisas ioe eege EE Ee ee 18 iii December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Introduction 1 Introduction 1 1 Iridium Fax Service The Iridium Fax Service allows a fax to be sent or received anywhere in the world via a Group 3 fax machine connected to an Iridium phone The Iridium Fax solution is divided into two key components The Fax Adapter and the Fax Server The Fax Adapter is a small hardware device that operates as an intermediary between a Group 3 fax machine and an Iridium phone ISU or LBT The Fax Server is a store and forward platform located at the Iridium Gateway in Tempe Arizona The Fax Server brokers transmissions between the Iridium Network and the PSTN network
4. Adapter the Fax Adapter will continually attempt to contact the Fax Server until it is successful or until the Fax Adapter is powered off The retry interval is approximately 30 seconds If the fax transfer from the Fax Adapter to the Fax Server is interrupted the Fax Adapter will reconnect and begin transmitting at the page where the interruption occurred 9 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Mobile Terminated Fax 4 Mobile Terminated Fax Mobile Terminated faxing is accomplished as follows 1 The fax is sent from a Group 3 fax machine to the Fax Server at the Iridium Gateway 2 The Fax Server sends an SMS message to the receiving Fax Adapter alerting the Fax Adapter that there is an MT fax waiting to be retrieved 3 The Fax Adapter then dials the Fax Server retrieves the fax and delivers it to the connected fax machine Note The receiving Fax Adapter must have been properly configured with the correct MSISDN via the use of the setup string section 2 3 before attempting an MT fax otherwise the fax will not be delivered 4 1 Mobile Terminated Fax PSTN ISU 1 From your Group 3 fax machine dial the Iridium Fax Server at 1 480 345 4340 2 After the call is connected dial the 12 digit voice MSISDN of the destination Iridium phone fax 3 Send the fax For auto dialing fax machines enter the Fax Server phone number and MSISDN separated by 3 or 4 pauses Pauses are typically
5. SMS TIME U001 ATCxyz Change Country Code ATC886 OK AT S MSISDN M881621401234 FUNCTION F2 CARD_TYPE C2 COUNTRY CODE C886 SMS TIME U001 AT U lt value gt Change SMS polling interval AT U2 OK AT S MSISDN M881621401234 FUNCTION F2 CARD_TYPE C2 COUNTRY CODE C886 SMS TIME U002 6 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Setup 2 4 Country Support Telephony dialing and ring tone patterns vary from country to country As a result fax machines are built to work specifically with the telephony system of the country in which they are sold The country configuration on the Iridium Fax Adapter instructs the Adapter how to emulate the telephony system that the attached fax machine expects to use The correct country code to use is not determined by location of the destination fax machine nor is it determined by the location from which the fax is being sent it is determined by the country in which the fax machine is intended to be used The Fax Adapter by default is configured to work correctly with North American fax machines The Fax Adapter configuration can be changed to support fax machines from the countries shown in Table 2 Example 1 If you purchase a fax machine in Greece and attach it to the Fax Adapter the country configuration should be set to 030 Greece even if you are in Norway and sending a fax to Indonesia Example 2 If you purchase a fax
6. have a MSISDN beginning with 318 DTMF Dual Tone Multi Frequency another name for touch tone dialing FA Fax Adapter FS Fax Server ISU Iridium Subscriber Unit A generic term used to describe either an Iridium phone or an LBT IST Iridium Satellite Tempe The Commercial Iridium Gateway located in Tempe Arizona LBT L Band Transceiver MO Mobile Originated MSISDN The user s 12 digit Iridium voice phone number begins with 8816 MT Mobile Terminated Postpaid SIM A SIM card that is provisioned for postpaid billing Postpaid SIMs will have a MSISDN beginning with 214 310 314 414 or 514 Prepaid SIM A SIM card that is provisioned for Prepaid billing Prepaid SIMs will have a MSISDN beginning with 315 or 316 SIM Subscriber Identity Module A smart card containing user account information required in any Iridium phone LBT before placing voice data or fax calls SMS Short Message Service SMS is used to notify the Fax Adapter of error conditions at the gateway Fax Server SMS is also used to notify the Fax Adapter that a Mobile Terminated fax has arrived at the gateway Fax Server 13 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Warranty Export Compliance and Standards Information 7 Warranty Information Iridium Limited Warranty For Satellite Subscriber Radiotelephone Products 1 Coverage and Duration Iridium warrants that its new satellite subscriber radiotelephone pro
7. inserted with a dedicated Pause button on the fax machine or sometimes with a special character like a comma Check your fax machine documentation for further information Example assuming you are sending a fax to 881631401234 14803454340 881631401234 4 2 Mobile Terminated Fax ISU ISU At the Fax Machine enter lt MSISDN gt lt gt lt SEND gt where lt MSISDN gt is your 12 digit voice MSISDN Iridium voice phone number which begins with 8816 Example assuming you are sending a fax to 881631401234 881631401234 lt SEND gt 10 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Firmware Updates 5 Firmware Updates 5 1 Over The Air OTA Firmware Updates Every time the Fax Adapter is used its firmware version is communicated to the Fax Server If the Fax Server determines that the Fax Adapter requires a firmware update it will command the Fax Adapter to automatically retrieve and install the firmware update without the need for user intervention 5 2 Manual Firmware Updates This section describes the manual firmware update procedure This procedure can be used in the event that something prevents a successful Over The Air firmware update 5 2 1 Required Equipment Software A Windows based PC with a serial COM port A standard DB9 M F Serial Cable included with the Fax Adapter A DB9 F F NULL MODEM adapter included with the Fax Adapter Fax Adapter firmware a small text file
8. phone is powered on and registered before powering on the Fax Adapter If the Iridium phone is then power cycled for any reason wait until it registers and then power cycle the Fax Adapter 2 3 Setup String The Fax Adapter utilizes a setup string which is entered on the keypad of the fax machine The purpose of the setup string is to inform the Fax Adapter of your MSISDN your Service Type and your SIM Type The setup string is stored in non volatile memory within the Fax Adapter and will persist through power cycles e The MSISDN is transmitted to the Fax Server at the Iridium gateway where it is used to 1 notify the Fax Adapter via SMS messages of error conditions 2 notify the Fax Adapter via SMS messages of the presence of an MT fax that is waiting to be picked up e The Service Type will in the future allow customized service types such as MO only and MT only e The SIM Type is used to inform the Fax Adapter of the SIM type 3 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Setup 2 3 1 Setup String Method 1 from the FAX machine Note The setup string is stored in non volatile memory within the Fax Adapter and will persist through power cycles If you change SIM cards the setup string must be entered again for the new MSISDN At the FAX machine enter lt gt lt MSISDN gt lt gt lt Servicetype gt lt gt lt SIMtype gt lt gt lt SEND gt where lt MSISDN gt Your 12 dig
9. with a HEX extension e g 9G HEX 5 2 2 Procedure 1 REMOVE POWER to the Fax Adapter 2 Connect the Serial Cable and Null Modem Adapter between the PC COM port and the Fax Adapter 3 Launch HyperTerminal Start gt Programs gt Accessories gt Communications gt HyperTerminal a Give the connection a name and click OK b In Connect Using select COM and click OK c Select 19200 8 None 1 None and click OK 4 APPLY POWER to the Fax Adapter You should see a response similar to the following Note that it will take 15 or 20 seconds for all of the following to appear Note that the current firmware version is reported in the first line of the response AT06 23 2006 001 IRIDIUM V 0010J ATH AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 Firmware AT CBST 71 0 1 Version AT CBST 71 0 1 AT CBST 71 0 1 ERROR 5 Type AT in caps and then hit ENTER This will enable local echo so you can see responses from the Fax Adapter Fax Adapter should respond with OK 6 Type ATL Fax Adapter should respond with UPLOAD PROGRAM NOW 11 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Firmware Updates 7 8 10 In the HyperTerminal menus choose Transfer gt Send Text File File Edit View Call Transfer Help Ole el 5 al Send File Receive File Capture Text Send Text File Capture to Printer Browse to the Fax Adapter firmware file example
10. 307 or later 9522 LBT SAC0201 or later 9505A ISU All versions 9522A LBT All versions 9601 SBD Transceiver lt Not Supported gt 1 4 Interactions with other Iridium services 1 4 1 SMS MT The Fax Server uses mobile terminated SMS messages to communicate with the Fax Adapter By default the Fax Adapter will poll the phone for SMS messages every 10 seconds and will retrieve only those SMS messages intended for the Fax Adapter The SMS polling interval can be changed via the AT U command see section 2 3 2 Note SMS messages intended for the Fax Adapter can be viewed on the phone s display until polled and retrieved by the Fax Adapter Do not delete these SMS message from the phone before they are retrieved by the Fax Adapter 1 4 2 Data Because the Fax Adapter utilizes the data port on the phone Fax service and Data services cannot be used simultaneously 2 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Setup 2 Setu 2 1 Connecting the Fax Adapter 1 Connect the Fax Adapter to the Line or Wall jack on a Group 3 Fax Machine using the supplied RJ11 Cable 2 Connect the Fax Adapter to an Iridium phone using the supplied Serial Cable Do not use the null modem adapter in this connection To Line or Wall jack SERIAL CABLE RJ11 CABLE 2 2 Power up Sequence The power up sequence of the Fax Adapter and Iridium phone is critical Make sure the Iridium
11. FAX ADAPTER USER S GUIDE i December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Revision History Revision History 01 May 12 2006 12 2006 Initial creation creation 0 J a 13 2006 Added Product photo Added EE rere instructions General update to match functionality of 7J firmware miooo J uly 20 2006 Added PN EE 2 July 27 2006 Edited to reflect the fact that during beta supplying your MSISDN to Iridium is a requirement and that the supplied MSISDN cannot be one that is already provisioned for RUDICS Edited to reflect the fact that the dialed number for a mobile originated fax must be exactly 13 digits October 19 2006 Beginning of Beta Trial Phase II New Firmware Version 9E Key changes are listed below e Added Mobile Terminated capability including PSTN to ISU and ISU to ISU Dialing pattern at Fax Machine has been simplified COU prefix is no longer required Prepaid 315 316 and Crew Calling 318 SIM cards now supported LED labels on Fax Adapter have been changed Maximum of fax pages has been changed to 10 Fax Adapter now supports fax machines from many countries Fax Adapter now supports dialed digit strings up to 30 digits Over the air firmware updates are now supported FXUG0602 December 8 2006 Commercial Release of Fax Adapter Firmware Versions 9L and later FXUGO701 August 1 2007 New Firmware Version 10J e Minor bug fixes e New ability to
12. FOR A PARTICULAR PURPOSE FURTHER THIS WARRANTY COVERS THE PRODUCTS ONLY AND NO WARRANTY IS MADE AS TO COVERAGE AVAILABILITY OR GRADE OF SERVICE PROVIDED BY IRIDIUM SEPARATELY FOR IRIDIUM SATELLITE SERVICES IN NO EVENT SHALL IRIDIUM BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT IN QUESTION OR FOR ANY LOSS OF USE LOSS OF TIME INCONVENIENCE COMMERCIAL LOSS LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW 5 Conditions of Use and Disclaimer of Liability IN THE UNITED STATES AND SUBJECT TO AVAILABILITY CALLS TO 911 OR 112 ARE ROUTED TO 15 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Warranty Export Compliance and Standards Information AN EMERGENCY CALL CENTER FOR RESPONSE OUTSIDE THE UNITED STATES CALLS TO 911 OR 112 OR OTHER EMERGENCY ACCESS NUMBERS SUCH AS 999 ARE NOT ABLE TO BE MADE ON THE IRIDIUM SYSTEM THE IRIDIUM SERVICE DOES NOT CURRENTLY PROVIDE ENHANCED 911 OR ENHANCED 112 SERVICE WHICH AUTOMATICALLY IDENTIFIED CALLER LOCATION CALLER LOCATION IDENTIFICATION IS NOT AUTOMATICALLY TRANSMITTED ON THE IRIDIUM SYSTEM Users of the Iridium Satellite LLC Iridium mobile satellite phone service and related equipment including without limitation those using the phone service and equipment in any manner in conjunction with emergency 911 or emergency 112
13. also have other rights which vary from jurisdiction to jurisdiction Laws in the United States and other countries preserve for Iridium certain exclusive rights for copyrighted Product software such as the exclusive rights to reproduce in copies and distribute copies of such Product software Product software may be copied into used in and redistributed with only the Product associated with such Product software No other use including without limitation disassembly of such Product software or exercise of exclusive rights in such Product software is permitted 17 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Warranty Export Compliance and Standards Information 7 Contact For additional information about this Product warranty please contact your Service Provider or Point of Sale For additional information about Iridium products and services please contact Iridium as follows By Telephone Customer Service Toll Free Number from a land line 1 866 947 4348 Local or International Number 1 480 752 5155 By Email Info iridium com By Mail Iridium Satellite LLC Attn Customer Service 8440 South River Parkway Tempe AZ 85284 USA 8 Export Compliance Information This product is controlled by the export laws and regulations of the United States of America The U S Government may restrict the export or re export of this product to certain individuals and or destinations For further information contact th
14. ble the Captain s PIN for data calls dial 698 698 from the phone and when prompted enter 3 to Activate the PIN for Voice Calls Only You only need to do this once 2 6 Fax Adapter Indicator Lights The indicator lights operate as described below PWR On green when power is applied FAX On green when busy after receipt of the first page of an MO fax from the fax machine Off after fax is successfully delivered to the Fax Server On red upon receipt of MT fax notification or during over the air firmware update Off after MT fax is received or when over the air firmware update is complete TD On green when data is being transmitted to the ISU RD On green when data is being received from the ISU IRIDIUM 8 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Mobile Originated Fax 3 Mobile Originated Fax Mobile Originated faxes can be sent either ISU to PSTN or ISU to ISU In either case faxes are limited to a maximum of 10 pages 3 1 Sending a FAX ISU to PSTN At the Fax Machine enter lt Country Code gt lt Phone Number gt lt gt lt SEND gt The Fax will be sent to and stored in the attached Fax Adapter The Fax Adapter will then dial the Iridium Fax Server and send the Fax Troubleshooting The quick transmission of DTMF tones by some fax machines may sometimes prevent the Iridium Fax Adapter from capturing all of the dialed digits If this occurs you can prefix
15. ch the modular tab is broken leather cases which are covered under separate manufacturers warranties k Products rented on a month to month basis L Normal wear and tear 3 Obtaining Warranty Service For warranty questions repairs or for the return of Product please call your Service Provider or Point of Sale not Iridium Equipment needing service should be returned to your Service Provider or Point of Sale not Iridium SERVICE WORK PERFORMED BY SERVICE CENTERS NOT AUTHORIZED BY IRIDIUM TO PERFORM SUCH WORK WILL VOID THIS WARRANTY All Products shipped to Iridium s authorized Warranty Service Center must be shipped with freight and insurance prepaid Purchaser must include with the Product a bill of sale a lease or some other comparable proof of purchase the name and location of the installation facility if any and most importantly the Purchaser s name address and telephone number and a written description of the problem Product that is repaired or replaced under this warranty shall be returned to Purchaser at Iridium s expense for the freight and insurance and at Purchaser s expense for any applicable duties or other charges If additional information is needed please contact Iridium at the address and phone number listed in Paragraph 7 below 4 General Provisions THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
16. configure Fax Adapter with a PC and AT commands FXUG0702 September 1 2007 New Firmware Version 10L e Improved SMS notification handling FXUG0703 December 1 2007 New Firmware Version 10R e Improved SMS polling Fax Adapter now polls the ISU periodically for SMS messages and only retrieves SMS messages intended for the Fax Adapter 1 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Table of Contents Table of Contents O ON o 1 EE 1 UD WEE et HR a eer 1 Im l ded Hardware 122 2 Interactions with other Iridium services ccccesccesecesecscecseeeseeenceeeceecesecesecaeceaecnaecsaesaecaaecaeecaeesaeeeneeeseeereeeeees 2 1 4 t41 ek MI eege aed its agen bites aides die ieee EES 2 1 425 e EE 2 BEE 3 2 1 Connecting the Fax Adapters AEN 3 2 2 lt POWEE Up EE 3 203 0 E re 3 2 3 1 Setup String Method 1 from the FAX mache 4 2 3 2 Setup String Method 2 PC and AT Commands 4 2A Country 7 2 4 1 Changing Country Configuration in Fax Adapter 8 2 5 Crew Calling SIM Card 8816 318 Considerations ccccesseesscescceeeesecsecececaeecneeeseeeneeeeeeeeseeneeeseeerenerensees 8 2 6 Fax Adapter Indicator 1 101768 8 Mobile Originated Fax 9 3 1 Sending a FAX SU to PSIN osc 2 EEEE 9 3 2 Sendinte a FAX
17. ducts and accessories the Product shall be free from defects in materials and workmanship for a period of twelve 12 months from the date such Product is delivered to the first end user purchaser or first lessee the Purchaser or the date such Products are first placed into satellite subscriber service whichever occurs earliest Iridium at its option shall at no charge to Purchaser either repair or replace the Product or refund the purchase price of a Product that does not conform to this warranty provided the Product is returned in accordance with the instructions set out below and within the warranty period These remedies are Purchaser s exclusive remedies under this warranty Repair may include the replacement of parts or boards with functionally equivalent reconditioned or new parts or boards A product that has been repaired or replaced is warranted for the balance of the original warranty period A Product for which a replacement has been provided shall become Iridium s property This warranty is made by Iridium to the Purchaser of the Products only and it is not assignable or transferable by the Purchaser This is Iridium s sole and complete warranty for the Products Iridium assumes no obligation or liability for additions or modifications to this warranty unless made in writing and signed by an officer of Iridium Iridium does not warrant any installation maintenance or service of the Products not performed by Iridium This Prod
18. e Iridium system iii modify the Product or any Product component reverse engineering the Product or any Product component or attempts to do so or iv violate any applicable laws or regulations collectively Unauthorized Use you agree to defend indemnify and hold Iridium and your Service Provider harmless with respect to any claims or actions by governmental entities or other third parties related to your Unauthorized Use and to pay all costs damages fines and other amounts incurred by us or on our behalf in the defense of any such claims or actions Further we specifically disallow any liability and will not credit back airtime charges related to any Unauthorized Use In addition to our express reservation of other remedies available to us we reserve the right to discontinue providing services to you and or to disable your Product s access to the Iridium system If we reasonably believe that you are in engaged in any Unauthorized Use we may seek equitable relief to prevent such Unauthorized Use without having to wait to see if damage to the Iridium system occurs 6 State Law and Other Jurisdiction Rights Software Copyrights SOME STATES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO PURCHASER This warranty gives Purchaser specific legal rights and Purchaser may
19. e U S Department of Commerce Bureau of Industry and Security or visit www bis doc gov 9 Standards Compliance Information The FX2600 Fax adapter is designed to comply with the standards for Electromagnetic Compatibility and AC Safety in the United States European Union and Canada for a product for Home and Office Use 9 1 FCC Compliance The FX2600 Fax adapter complies with FCC Part 15 for Home and Office Use Operation is subject to the condition that this device does not cause harmful interference Any changes or modifications including the use of components not expressly approved for or provided with this product may void the equipment certification 9 2 CE Compliance This product when marked with the CE symbol complies with the European Community Council Directives for EMI EMC Safety and Telecommunications This compliance is dependant on the user adhering to the instructions detailed in this User Guide and that no changes or modifications are made to the product This product is in compliance with applicable ETSI standards 18 December 1 2007 FXUG0703
20. e discretion to respond to an exigent circumstance These governmental and quasi governmental agencies shall be deemed users for all purposes of this Disclaimer of Liability You are permitted to use the Product only as described and specified in this Warranty By using the Product you are indicating that you agree to comply with the terms of this Warranty including this section describing permitted use of the Product the Conditions of Use If you fail to comply with this Warranty and the Conditions of Use we may void certain protections offered under the Warranty and reserve the right to terminate your right to use the Product on the Iridium system If you do not accept the terms of this Warranty do not use the Product on the Iridium system You are permitted to use the Product only in connection with service on the Iridium system using airtime purchased from your Service Provider You are required to comply with all terms and conditions governing your use of the Iridium system which terms and conditions are provided separately by your Service Provider as such terms and conditions may change from time to time Iridium or your Service Provider may also establish additional terms and conditions from time to time You will be provided with notice of any new terms and conditions or any changes in these terms and conditions All terms and conditions will be effective as of your receipt of the notices of new or modified terms and conditions and
21. it voice MSISDN Iridium voice phone number which begins with 8816 lt Servicetype gt 1 Allow both MO and MT Faxing for this MSISDN 2 7 Reserved for future use lt SIMtype gt 1 Postpaid SIM 8816 214 310 314 414 or Prepaid SIM 8816 315 316 2 Crew Calling SIM 8816 318 Note See special considerations below in section 2 4 Example assuming your voice MSISDN is 881631401234 which is a Postpaid SIM 881631401234 1 1 lt SEND gt Example assuming your voice MSISDN is 881631801234 which is a Crew Calling SIM 881631801234 1 2 lt SEND gt Troubleshooting The quick transmission of DTMF tones by some fax machines may sometimes prevent the Fax Adapter from capturing all of the dialed digits resulting in the loss of setup string information If this occurs you can prefix the dialing string with extra signs which will usually correct the problem Testing has shown that it is beneficial to prefix the dialing string with at least 3 extra signs For example instead of dialing 881631401234 1 1 lt SEND gt dial 486 1631401234 1 1 lt SEND gt Alternatively you can use Method 2 PC and AT Commands described below to enter the setup string 2 3 2 Setup String Method 2 PC and AT Commands If you have access to a Windows based computer you can use it to configure the Fax Adapter You will need the following items that came with your fax adapter e A standard DB9 M F Seria
22. l Cable e A DB9 F F NULL MODEM adapter 1 REMOVE POWER to the Fax Adapter 2 Connect the Serial Cable and Null Modem Adapter between the PC COM port and the Fax Adapter 3 Launch HyperTerminal Start gt Programs gt Accessories gt Communications gt HyperTerminal a Give the connection a name and click OK b In Connect Using select COM and click OK c Select 19200 8 None 1 None and click OK 4 APPLY POWER to the Fax Adapter You should see a response similar to the following Note that it will take 15 or 20 seconds for all of the following to appear A December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Setup AT08 15 2007 002 IRIDIUM V 010R ATH AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 AT CBST 71 0 1 ERROR AT 5 Type AT in caps and then hit ENTER This will enable local echo so you can see subsequent responses from the Fax Adapter Fax Adapter should respond with OK 6 Use the appropriate AT commands as described in the table below Table 1 AT Commands AT Command Description AT S Display current setup string stored in Fax Adapter AT amp M Change MSISDN Your 12 digit voice MSISDN Iridium voice phone number which begins with 8816 AT amp Fn Change Servicetype where n 1 Allow both MO and MT faxing n 2 Reserved fo
23. machine in the United Kingdom and attach it to the Fax Adapter the country configuration should be set to 044 United Kingdom even if you are in Japan and sending to another fax machine in Japan Table 2 Country Codes Country Country Code Australia 061 Belarus 375 Brazil 055 Canada 001 China 086 Cyprus 357 Denmark 045 France 033 Germany 049 Greece 030 Iceland 354 India 091 Indonesia 062 Ireland 353 Italy 039 Japan 081 Korea 082 Mexico 052 New Zealand 064 Norway 047 Pakistan 092 Philippines 063 Portugal 351 Russia 007 Singapore 065 Spain 034 Taiwan 886 Thailand 066 Turkey 090 UAE 971 United Kingdom 044 United States 001 Vietnam 084 7 December 1 7 FXUG0703 FAX ADAPTER USER S GUIDE Setup 2 4 1 Changing Country Configuration in Fax Adapter Follow the steps outlined in section 2 3 2 In step 6 type ATCxyz where xyz is the Country Code from the table above Then type AT S to verify the country code 2 5 Crew Calling SIM Card 8816 318 Considerations By default all Crew Calling SIM Cards have a Captain s PIN enabled which prevents fraudulent use of the phone This extra layer of security causes the Iridium crew calling platform to request a PIN before any call is completed You must disable the Captain s PIN for data calls before the fax service will work To disa
24. or any other distress calling or emergency services both public or privately operated acknowledge and agree as a condition of the provision of phone service and equipment by Iridium that they will make no claim whether in contract tort or otherwise against Iridium for bodily injury loss of life damage to property or for any other loss whatsoever or for special incidental indirect consequential or punitive damages by reason of any unavailability delay faultiness or failures of the Iridium facilities or phone service or equipment or for inaccuracies or failures with regard to any user information provided This is a waiver and release and disclaimer of liability to the fullest extent permitted by applicable law and applies regardless of the cause of any liability including without limitations to wrongful conduct omission or fault of employees or agents of Iridium Iridium makes no warranties express or implied including any implied warranty of merchantability or fitness for a particular purpose concerning Iridium service or equipment Iridium cannot promise uninterrupted or error free service Users by their use of the phone service and equipment consent to Iridium s disclosure of user information including but not limited to name address telephone number and location information including where available the geographic coordinates of equipment to governmental and quasi governmental agencies where Iridium deems it necessary in its sol
25. r future use AT amp Cn Change SIMtype where n 1 Postpaid SIM 8816 214 310 314 414 or Prepaid SIM 8816 315 316 n 2 Crew Calling SIM 8816 318 Note See special considerations below in section 2 5 ATCxyz Change Country Code see Table 2 for valid Country Codes AT U lt value gt Set SMS Polling Interval where lt value gt ranges from 0 to 255 and represents the polling interval in multiples of 10 seconds For example a value of 1 causes the Fax Adapter to poll the phone for SMS messages every 10 seconds A value of 2 causes the Fax Adapter to poll the phone every 20 seconds The default polling value is 1 10 seconds A value of 0 will cause all SMS messages to be instantly redirected out the phone s data port to the fax adapter EXAMPLES AT S Display current Setup String AT S MSISDN M881631401234 FUNCTION F1 CARD_TYPE Cl COUNTRY CODE C001 SMS TIME U001 5 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Setup AT amp M Change MSISDN AT amp M88 1621401234 OK AT S MSISDN M881621401234 FUNCTION F1 CARD_TYPE Cl COUNTRY CODE C001 SMS TIME U001 AT amp Fn Change Servicetype AT amp F2 OK AT S MSISDN M881621401234 FUNCTION F2 CARD_TYPE Cl COUNTRY CODE C001 SMS TIME U001 AT amp C Change the SIM Card Type AT amp C2 OK AT S MSISDN M881621401234 FUNCTION F2 CARD_TYPE C2 COUNTRY CODE C001
26. the dialing string with extra zeros which will usually correct the problem Testing has shown that it is beneficial to prefix the dialing string with at least 3 extra zeros For example instead of dialing 14805551212 lt SEND gt dial 0001480555 1212 lt SEND gt 3 2 Sending a FAX ISU to ISU At the Fax Machine enter lt MSISDN gt lt gt lt SEND gt where lt MSISDN gt is your 12 digit voice MSISDN Iridium voice phone number which begins with 8816 The Fax will be sent to and stored in the attached Fax Adapter The Fax Adapter will then dial the Iridium Fax Server and send the Fax Note The receiving Fax Adapter must have been properly configured with the correct voice MSISDN via the use of the setup string section 2 3 before attempting an ISU to ISU fax otherwise the fax will not be delivered The destination Fax Adapter configuration can be verified as described in section 2 3 1 Troubleshooting The quick transmission of DTMF tones by some fax machines may sometimes prevent the Iridium Fax Adapter from capturing all of the dialed digits If this occurs you can prefix the dialing string with extra zeros which will usually correct the problem Testing has shown that it is beneficial to prefix the dialing string with at least 3 extra zeros For example instead of dialing 881631401234 lt SEND gt dial 00088 1631401234 lt SEND gt 3 3 Retry Schema Once a Fax has been successfully sent from the Fax machine to the Fax
27. uct is covered by a U S A warranty If the Product has been sold outside of the U S A Iridium will honor the U S A warranty terms and conditions only Outside of the U S A any different warranty terms liabilities and or legal requirements of the country in which the Product is sold are specifically disclaimed by Iridium 2 Conditions Not Covered By This Warranty a Products that are integrated installed maintained or serviced in any manner other than in accordance with the Iridium user documentation furnished with or applicable to the Product b Product damage caused by the use of ancillary equipment not furnished Iridium including accessories and peripherals c Problems where the Product is used in a combination with ancillary equipment not furnished by Iridium and it is determined by Iridium there is no fault with the Product d Ancillary equipment not furnished by Iridium which is attached to or used in connection with the Products is not the responsibility of Iridium and all such equipment is expressly excluded from this warranty Furthermore Iridium does not warrant the integrated operation of the combination of the Products with any ancillary equipment not furnished by Iridium e Defects or damage resulting from use of the Product in any manner not normal or customary misuse accident or neglect including but not limited to dropping the Product onto hard surfaces immersion in or exposure to water rain or extreme humidit
28. y immersion in or exposure to sand dirt or other particulates exposure to extreme heat spills of food or liquid improper testing operation maintenance installation adjustment or any alteration or modification of any kind f Batteries manufactured by Iridium and sold with Products whose capacity exceeds 80 of rated capacity are not covered Batteries whose capacity falls below 80 of rated capacity or that develop leakage shall be considered nonconforming This warranty is voided for batteries if a such batteries are charged by other than 14 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Warranty Export Compliance and Standards Information the Iridium approved battery charger specified for charging such batteries b any seals on such batteries are broken or show evidence of tampering or c such batteries are used in equipment other than the Product for which they are specified or d such batteries are charged and stored at temperatures greater than 60 degrees centigrade g Breakage or damage to antennas or scratches or other damage to plastic surfaces or other externally exposed parts caused by Purchaser s use h Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim i Products on which serial numbers or date tags have been removed altered or obliterated j Coil cords that are stretched or on whi
29. your continued use of the Product after such receipt shall constitute your acceptance of such new or modified terms You may not use the Product in connection with any third party devices including but not limited to computers cameras batteries GPS devices recorders or other devices which alter the information sent or received by the Product except to the extent that Iridium has tested those devices and confirmed that their use will have no adverse effect on the Iridium system All devices approved by Iridium will be advertised and labeled as being approved by Iridium and you may use only Iridium Approved Devices with this Product and with the Iridium system You may not modify any Product or any component of any Product You may not reverse engineer or attempt to reverse engineer the Product any component of any Product or the manner in which the Product connects to sends information to receives information from or otherwise interacts with the Iridium system You are required to comply with all applicable laws and regulations in your use of the Products To the extent that 16 December 1 2007 FXUG0703 FAX ADAPTER USER S GUIDE Warranty Export Compliance and Standards Information you i violate this Warranty the terms and conditions applicable to the Iridium system or other agreements between you and us or between you and your Services Provider ii utilize a product other than an Iridium Approved Device on th
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