User Guide
Contents
1. 208344091 Subject In Forwarding Off Start 09 11 2011 12 49 Mobile t9 4298244001 Local 9 298344091 Forwarding Off Today 7days All Mobile 9 298244091 No appointments Today 7 days Al Cal pd Version 3 2 0 4 licensed to Formula fo Pf Version 3 2 0 4 licensed to Formula fo Pf Totalview 3 Mobile Web Application Formula fo 4 2 Change state r3 Set state 7a Use the Set state page to change the current state of the logged Tina Townsend pa 3 19 in user Template Busy v State End Subject 15 09 09 13 30 v Forward Forward to Administration 20 State Logout Settings Select a template to get the predefined values defined in Admin Templates Otherwise select the state and set the various information you need When setting the presence information the following values can be set State End date time Description Forwarding Forward to DND The current presence must be mapped to at state indicating the current state of the user Expected end time for the presence information Descriptive presence information to present in the clients detailed information when user is selected Forwarding settings for the user s local phone Forwarding settings are e None Forwarding on the phone is cleared e Keep existing Existing forwarding on the phone is maintained e All calls All calls are forwarded to the to Phone number e Internal calls All internal calls are forw2. Siemens HiPath Ready Totalview User Guide Mobile Web Application tric i s short tons lona i pt are tons or t tat vp 5 878 100 0 3 J ROBA rons long per pane O OOI tar hort O OO000 1 volumit and i iau ti t OOO O l AA stcewly 1 on se te Conver Yo OO ssa i Content 1 The Mobile Web ADDIIGAUON ivi dkat ir E pq Y XTuPE IUEeE SERE TES ei DIFAP SERT TE EXTRA cen VP IY CEUP SENE 3 2 Components of the Mobile Web Application ccccccssecccssccecssececesececeeeceeeeneceseeceseeseeees 4 SPA R 2 T TC 5 A TAE A e E E ee nee ne ee TREE E E 6 UMEN 819 so 9 ETE 6 2 NP GI SG Orsi TET TITTEN E EEEE 7 BS PO DONC ETE T OO TOTUM 8 ZA WH VON SS oeste rape IEEE Eo EIU cued UNE SF OE FERE URINE EUN E E EEES 9 dst FOC COIN aces T 10 a5 Search UISE I A E EI EN MIFI EI N E UN MIN UE 10 aS iL 12 Version 3 2 Last modified 13 12 2011 Totalview 3 Mobile Web Application Formula fo 1 The Mobile Web Application Totalview 3 functionality mainly covers the three areas Presence Information Contact Information and Telephony Control The presence information gives the tools to decide what to do when someone tries to get into contact with you or one of you co workers The contact information gives the information as to how to get into c
3. aded The user login might fail for the following reasons Username or password The entered username and or password are incorrect incorrect No privilege for this The user has not been given rights for this module The rights module are granted in Admin Users Username or password The entered username and or password are incorrect or the incorrect or has invalid length of the password is shorter than minimum length defined password length in Admin Connectors Totalview 3 Mobile Web Application Formula fo 4 The user interface The menu items are located at the top or at the bottom of every page The menu items give the user access to the following actions e Home The current state and settings for the logged in user e State Change the state of the logged in user e Call Execute a remote call e Search Find users and their contact info e Settings See current version and change password e Logout Log off the current user and reset cookie e Basic Advanced Toggle between Basic and Advanced version Click the or F5 to refresh the current page 4 1 The home page The home page shows the current state telephone status for the default local device mobile device and todays appointments of the logged in user If known the forwarding and DND state of the default local device is also listed Click the grey area to toggle between normal and extended view Tina Townsend Tina Townsend State In State In Local t9
4. arded to the to Phone number e External calls All external calls are forwarded to the to Phone number DND do not disturb settings for the user s local phone DND settings are e Keep existing No changes are done with regards to DND e DND on DND is activated on the default phone e DND off DND is deactivated on the default phone Totalview 3 Mobile Web Application Formula fo 4 3 Appointments Press the New button to make a new appointment or click an existing appointment to modify it Home Tina Townsend State In Subject In Start 09 11 2011 12 49 Local 9 298344091 Forwarding Off Mobile t9 298244091 Today 7days All No appointments Version 3 2 0 4 licensed to Formula fo Pf Today Lists todays appointments for the user 7 days Lists appointments for the next 7 days All Lists all appointments for the user New Press to create a new appointment Totalview 3 Mobile Web Application Formula fo 4 4 Telephone status Telephone status for user s default local device and mobile device is shown as part of the number using the icons for idle and t for busy If no icon is shown then local device is not monitored Tina Townsend State In Subject In Start 09 11 2011 12 49 Local te 298344091 Forwarding Off Mobile 9 4298244091 Today 7 days All Na appointmernts Version 3 2 0 4 licensed to Formula fo Pf I C FH Refresh the page with or F5 to update the telepho
5. ctionality but there are differences in the use of graphic and JavaScript e Basic version Limited graphic and minor use of JavaScript This version should be able to run on most browsers Loads faster on a low bandwidth connection e Advanced version Use of graphic elements and JavaScript to automate selections Below is shown the difference between the Basic and the Advanced version Home State Call Search Logout La p Home Tina Townsend Home Tina Townsend State In State Sick Local 9 298344091 Subject Forwarding Off Mobile te 298244091 Start 04 05 2011 12 04 Today 7days All Local 4159 No appointments Forwarding Off A ANM Search Settings Logout Today Zdavs All New Search No appointments Advanced Version 3 2 0 4 licensed ta Farmula fo Pf Version 3 1 4 1 licensed to TEST TEST TEST Totalview 3 Mobile Web Application Formula fo 3 Login When entering the http localhost TVMobileWebApp default name site for the first time the user is presented with the login dialog Welcome to Totalview Username tt Z o Password Remember me agi n Version 1 01 licensed to TEST TEST TEST Enter the username and password and select login If Remember me is selected then you will be logged in automatically next time Cookies needs to be enabled If the user actively clicks the logout button then he has to login again next time the site is lo
6. ne status Totalview 3 Mobile Web Application Formula fo 4 5 Remote call Use Remote call to have the local PBX execute the f Remote call call on your behalf Tina Townsend When executing a remote call the PBX is first calling the From device When the From device answers the phone the call is transferred to the To device When executing the call the PBX is using one of the devices defined in Admin Devices to initiate the call If no device is defined in Admin Devices or if none of the defined devices are idle the remote call fails am The user must have granted rights to execute remote calling The rights are granted in Versen 1 01 licensed to TEST TEST TEST Admin Users 4 6 Search users Use the Search page to find a user and see the user s current state contact information and telephone status The Search page lists all users that match the search criteria Click on a user to see detailed information about the user The search is performed on first name last name and login Search Fa I Current state Tina Townsend Tina Townsend Ferson Tina Townsend State Sick Show favorites Start 11 09 2009 11 47 Local 4159 NNI NE Cal Remote c In W Mobile 244159 Tina Townsend d Call C Remote SMS 9 Sick ph ZB T Version 2 2 0 4 licensed to Formula fo Pf Version 3 2 0 4 licensed to Formula to Pf 10 Totalview 3 Mobile Web Application Formula fo The detailed user state lists the
7. ontact with a person and the Telephony Controls gives the tools to control incoming and outgoing calls The Mobile Web Application MWA gives the user access to a subset of the functionality that the PC Totalview client offers With the MWA the user can set the current state search for contact information and execute remote calls The MWA is designed to run in browsers on mobile devices but can also run in PC browsers Presence information Using the MWA the user can query users current presence Presence information is information about a person s whereabouts This is maintained by two tools Current presence and Appointments The current presence is information about where a person is right now An appointment is a future presence and when the start time of the appointment is reached it will become the new current presence Contact information Using the MWA the user can query users default local and default mobile device numbers It is also possible to see other users default local phone state Telephony control Using the MWA the user can execute a remote call i e asks the PBX to execute the call on behalf of the user Totalview 3 Mobile Web Application Formula fo 2 Components of the Mobile Web Application The Mobile Web Application MWA is designed to run in browsers on mobile devices Because of the differences in functionality of the browsers there are two versions of the MWA Both versions deliver the same fun
8. person s state and default local and mobile device e Click on Call to call the number using the mobile device e Click on Remote to execute remote calling to the number e Click on SMS to send sms to the number using the mobile device On the Search Page you can see a list of your favorites by pressing the Show favorites button 11 Totalview 3 Mobile Web Application Formula fo 4 7 Settings Oa 1 Settings Tina Townsend Use the Settings page to change the logged in users password Server On the Settings page the user can see what server he Server wer is connected to and what versions of the Totalview WCF en server and WS connector he is using Remote via device When calling with the Mobil Web application you can choose which number is to be shown on the called device by inserting the number in the Remote Old password via device If Remote via device is left empty the New password Repeat password Change Search Settings Logout Version 3 2 0 4 licensed to Formula fo Pf 12
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