USB Personal VoIP Gateway User's Guide
Contents
1. E Display t All contacts te Contacts Ki History ll Dial Status Making PSIH Call 7 ITA v1 1 Contacts Tools Help Fi i tt a Search Add contact Volume Recorder Search E Display All contacts te Contacts A History ey Dial Status Echo f Sound Test Service YolP talking 3 15 Differences on Windows2000 and XP Because Windows2000 does not support multiple threads recording some functions of ITA is not available on Windows2000 The details are as following mae ims ena toos talking one ES A WindowsXP v Y a F E O E Skype Skype Skype Skype as ceo vo og 3 16 Online Update ITA software supports Click ITA icon on the system tray click mouse s right button and choose Check for update Yolume Search Voice Check for Update About Exit P R 31 This window appears It will instruct you step by step to update ITA software B OnlineDpdate Welcome to Onlinellipdate Onlinelpdate will use the Internet to search for updates to your installed ITA products and components ITA current version 1 1 0 4 P R 32 4 System Settings You can set up ITA through menu Tools gt Options Y ITA v1 1 Contacts META ay Adjust Volume Ada Bee Recorder Search Voice Display 2 Change Language F te Conte echo Options 4 1 General Configuration Genera2. Recorder Search Voice Change Language Uptions P R 16 Please refer to Figure P R 04 3 7 Recorder Y ITA vi 1 Contacts Adjust Yolume Recorder Search Voice Change Language i Options P R 17 This function 1s similar to Windows recorder It helps you to record all the talks both Skype call and PSTN call The record file is saved on your PC Recorder File Back Forward Flay Stop Record P R 18 3 8 Voice Search This function helps you to search all the recorded files and voicemail according to different conditions Y ITA vi 1 Sele Adjust Volume Al Search e Change Language BR Contg OR EXE Status 123 Recorder Options echo P R 19 3 8 1 Voicemail Search You can use the following interface to do voicemail research When you have a new voicemail it will be shown in black font until you check it NI Voice Explorer Help Condition Call Type Fi iickmane Dm Date JTime Duration More Start Date 2006 06 16 w Start Time 18 41 06 Lower ae End Date 2006 06 16 EAT E eee Sas 6 b ll B Faze Up E Page Down Date Time Call Type Mi ckHame Ho ID Duration l File Hame K w 2006 06 18 18 15 39 Sky
3. a skype 388 Making YoIP call 5 6 Setup ITA speed dial Y ou can setup speed dial in ITA for each contact The priority of ITA speed dial is higher than that of Skype When you make a Skype call and enter a speed dial ITA searches the speed dials in itself first and then in Skype Contact Profile Personal Frofile ecsholes Individual Configuration W Enable VoIP Call Option de Enable Voicemail C Enable VoIP Call Forwarding to Fixed Telephone C Enable VoIP Call Forwarding to Arbitrary Telephone Use System Level Settings P R 44 5 7 Setup Skype speed dial This section describes how to setup speed dial in Skype This is required in order to use a ITA connected telephone to dial to a Skype contact It is not required for making SkypeOut calls using a ITA connected telephone Step 1 Right click on the desired contact as shown below and select Assign Speed Dial start Cell Start Chat Sn send Contacts Send File Ma Send Voicemail Invite to Conference I Q View Profile Rename set Speed Dial Remove From Contacts pej Bleck This User Request Contact Details A View Chat History P R 45 Step 2 Click Assign Speed Dial enter the desired speed dial number e g 23 as shown below and click the OK button Skype Set Speed Dial Humber xi P R 46 Step 3 You will now see an indication that the Skype contact has a speed dial
4. 2006 06 16 18 00 00 07 C Program Files voipita ITA Y Ds gt Yoicemail Search Record Search Ready e From PC speaker The ITA default way to play voicemail is from PC speaker You can check it from Control Panel gt Sounds and Audio Devices the system default device of Sound Playback is the PC speaker instead of USB Audio Device Sounds and Audio Devices Properties Volume Sounds Audio Voice Hardware Sound playback Default device Intel r Integrated Audio w Intellr Integrated Audio USB Audio Device Sound recording A Default device Intel Integrated Audio s MIDI music playback Default device ao Microsoft GS Wavetable Sw 5 pith s Use only default devices Appl e From telephone set You need to change the system default Sound playback device to USB Audio Device You first pick up telephone and press to switch to VoIP status Then you can listen to the voicemail from telephone set 3 9 Language You can change different UI languages F ita vi 1 Contacts GJE Help ay Adjust Volume Recorder kd cond Search Voice Display Change Language Simplified Chinese I English i T P R 22 3 10 Help amp About V ITA vi 1 ON SE eee Check for Update Display MF ALL About ITA S Contacts i History ken Dial status P R 23 3 11 Use Cont
5. associated with them as shown below pun Test Call P R 47 5 8 Call Switch and Conference 5 8 1 When you are making a Skype call and a PSTN call is coming or making a PSTN call and a Skype call is coming you will hear indication sound in ITA device You can 2 on the phone keyboard to adopt the new incoming call to form a 3 party conference 5 8 2 When you are making a Skype call you want to invite a PSTN party into the present talk to form a 3 party conference You may do any of the operation to make the invitation O Directly click the telephone or cell phone number on the contact window as described in section 5 3 Starta call on Soft Phone Keyboard as described in section 3 13 5 8 3 When you are making a PSTN call you can also invite a Skype party into the present talk There are still two similar operation e Directly click the Skype ID on the contact window as described in section 5 4 6 Start a call on Soft Phone Keyboard as described in section 3 13 5 8 4 When you are having a conference one PSTN and one Skype call you can O Press to switch between Skype and PSTN call If you switch between two calls one call is kept active and another one is hold 5 8 5 When you are having a conference of two Skype calls you may press e Press 1 to switch between Skype calls 5 9 VoIP and PSTN arbitrary forwarding operation 5 9 1 VoIP arbitrary forwarding When set VoIP arbitrary forwarding function on ITA the Skype caller
6. 2 Hardware volume control Windows volume control This method uses Windows system volume control and it can finely adjust the volume of microphone and speaker Hardware volume control This method changes the hardware volume instead of Windows volume control There are only 5 levels amplified by 4 amplified by 2 original attenuated by 4 attenuated by 2 In practice you can choose one basic hardware volume first and tune the Windows volume control to get a satisfied communication volume 3 4 Contacts In P R 01 Main window click Contacts menu F IIA v1 1 Micro Tools Help Add Contact Import Contacts Recorder Search Export Contacts Manage Groups ory j Dial Status P R 05 3 4 1 Add Contact Click Add Contact this window appears Contact Profile Personal Profile A m of o Group ca i OO A Individual Configuration W Enable VoIP Call Option D Enable Voicemail C Enable VoIP Call Forwarding to Fixed Telephone O Enable VoIP Call Forwarding to Arbitrary Telephone Use System Level Settings P R 06 You can input the information of contact such as e Nick name e Telephone number and cell phone number e Speed dial e Skype ID e Individual configuration The individual configuration sets VoIP forwarding function for this contact which includes e Enable Voicemail allows ITA to forward your Skype call to voi
7. In different countries PSTN networks has different busy tones e If ITA device is used in office environment and forwarding is from one telephone extension to another the busy tone is generated by office PBX Different PBX has different busy tones ITA software can detect two busy tones of two frequencies If any of the two tones is detected ITA will finish the forwarding process automatically If you find the default ITA settings can not work you must set the tone frequencies by yourselves in the following ways e ITA has set in advance some standard busy tone frequencies of some countries You can choose your own Country or Region to give ITA the frequency of local PSTN networks e If ITA device is used in office environment and forwarding is from one telephone extension to another the busy tone is generated by office PBX You can check Define Frequency of Busy Tone and choose the closest frequency of your own PBX If you don t know the frequency please read the user s guide of the PBX or inquire the manufacture You can also try different frequencies provided by ITA until you find one that can work e If you know the exact frequency of your local PSTN network You can check Define Frequency of Busy Tone and choose the closest frequency to give ITA the frequency of local PSTN networks 4 7 2 Other Setting This option will disable your telephone connected to ITA device in the forwarding process If somebody picks up the phone he can
8. far a staff in Taipei can talk with the staff in Shenzhen without any talking fee The voice connection of this talk 1s Extension 1001 Extension 1000 ITA PSTN to Skype forwarding Skype Company Taipei 4 Internet 4 Skype Company Shenzhen ITA Skype to PSTN forwarding PBX voice guidance number 8888 LINE LINE LE SS PBS Forword PSTN Call to SS skype Speed dial No 100 pe Pi ENS Company I alwan YolP pri LINE EN De Lompany Shenzhen 2001 Forword Skype Call to SS i Switch Voice No 888 6 Method 2 This method is suitable for any PBX Enable ITA arbitrary forward function 0 second to start and empty password ITA Options j General VoIP Call Forwarding and Yoicemail E VoIF Call Options If nobody answers a VoIP call in E second s kd FSTH Call Options BI VoiP Call Options H enable one of the following options Voicemail All contacts y Forwarding to Fixed Telephone All contacts x Voicemail eG Talking Record Tel ephone Ho III Password Enable Individual Configuration As shown above a staff in Taipei can talk with the staff in Shenzhen without any talking cost The voice connection of this talk 1s Extension 1001 Extension 1000 ITA PSTN to Skype forwarding Skype Company Taipei Internet 4 Skype Company Shenzhen ITA Skype to PSTN forwa
9. hears instruction message after calling He should follow the instructions Skype skype testl23 Ea tx File View Contacts Tools Help de fe 5 gt gt Add Contact Search Conference Gr skype test123 Pip my Account Contacts Cl Dial A History Ll 20 3 As So rme Tres Bro Quo KO P R 48 First he hears Nobody can answer your phone call forwarding is enabled now Please enter your forwarding password and press He uses Skype dial keyboard to input the password and press Then he hears Please enter your destination number and press He should input the telephone number he wants to dial and press 5 9 2 PSTN arbitrary forwarding When set PSTN arbitrary forwarding function on ITA the PSTN caller hears instruction message after calling He should follow the instructions First he hears Nobody can answer your phone call forwarding is enabled now Please enter your forwarding password and press He uses telephone dial keyboard to input the password and press Then he hears Please enter your destination speed dial number and press He should input the telephone number he wants to dial and press 5 10 Start and Stop Recording In VoIP and PSTN talking you can press 3 to start recording and 4 to stop recording 6 ITA for medium enterprise solution This chapter describes the ITA application for medium scale enterprise If you are a personal user you
10. message enters a password and then dials out an arbitrary telephone instead of fixed forwarding as described in the previous section You should tell caller the password to allow him to use this function The caller should follows the instructions and enter password arbitrary telephone number 4 3 4 4 3 5 Enable Individual Configuration This option allows you set individual configuration for VoIP forwarding You can give different contact different forwarding type described above No ring while VoIP call is coming If you check this option or your Skype status is Do Not Disturb the telephone will not ring while VoIP call is coming 4 4 PSTN Call Forwarding In this window you can choose the option for PSTN call including voicemail PSTN forwarding to fixed contact and PSTN forwarding to arbitrary contact 4 4 1 4 4 2 4 4 3 ITA Options General FSIN Call Forwarding and Voicemail Ku VoIF Call Options If nobody answers a PSIH call in o E second s e enable one of the following options dhe PSTH Call Options O Voicemail mba We Voicemail Forwarding to Fixed Contact Loy Talking Record O Forwarding to Arbitrary Contact O sivwess E P R 36 Voicemail If nobody answers PSTN call in some time duration the PSTN call will be transferred to voicemail You can search your voicemail conveniently in the search interface PSTN forwarding to fixed contact This function forwa
11. will ring To answer the call just pick up the handset and speak as you normally do To end the call simply hang up the handset as you normally do If you have SkypeOut you can dial as the SkypeOut recommended dialing sequence 00 country code telephone number e g 001 617 555 1212 and press to send First you pick up the handset and press to switch to VoIP And then you press the telephone number such as 0016175551212 5 5 Make Skype Call In order to make a call to a Skype contact you will need to use ITA or the Skype program to assign a speed dial as described in the next section to each person you would like to call from the VoiceBox Then simply pick up the handset press to indicate to ITA that this is not a standard call but a Skype call you will hear a new dial tone press the speed dial number e g 23 and then press the star key to send Another way to start a Skype call is to click the Skype ID on the contact window such as Skype 888 in the following window Y ITA vl 1 E lu E E M Lal Add contact Volume Recorder search Display All contacts 44 t Contacts a History j s Dial E Status 8588 fa 9999 eg r echol23 P R 42 Y ITA v1 0 0 3 Contacts Tools Help s W ag gt Add contact volume Recorder Search Display ME All contacts Contacts History 2 Dial
12. without any change To make a standard phone call just pick up the handset and dial as you normally do To answer a standard phone call you just pick up the handset when the phone rings You can also start a regular telephone call by mouse click Follow the steps below 1 Directly click the telephone or cell phone number on the contact window Y ITA vi 1 E a Ed Contacts Tools Help E iu amp a Add contact Volume Recorder Search Display t All contacts t Contacts a History j s Dial E status wd E 8588 fa 9999 eg r echol23 P R 39 2 The phone will ring one time to indicate you that ITA is dialing out the number And the Status panel appears like below Y ITA vi 1 Contacts Tools Help E WwW g Add contact Volume Recorder Search Display All contacts kul 85 Contacts be S Status a Making PSTH Call P R 40 3 After dialing out the Status panel changes At this time you can pick up the handset and start talking Be careful not to pick up the handset before ITA finishes dialing otherwise the dialing may fail this time V ITA vi 1 Contacts Tools Help df i 8 g Add contact Volume Recorder Search Display f All contacts kul d Contacts La History izi Dial Status a PSTH talking When you receive an incoming Skype call the handset connected to ITA
13. Automatic kd PSTH Call Options Record PSTH Call nt oj 1 Record VoIP Call et olcemal Valid recording should be longer than E Talking Record Recording File location C Program FilestvoipitalITA RecordFile a Apply P R 38 There are two kinds of recording 6 Manual You can start and stop recording at any time during PSTN or VoIP talking You press 3 on the telephone keyboard to start and press 4 to stop e Automatic ITA records every talking automatically without any of your operation The recorder stores files to your hard disk This function may cause legal issues please use it cautiously You will be responsible for any issues that arise from using the recording function 4 7 Advanced There are three advanced options Busy Tone Detector Country or Region Selection and Other Setting ITA Options General Busy Tone Detector K3 VoiP Call Upi ions Define Frequency of Busy Tone H kd PSTN Call Options Pelt gr Yoicemail Country or Region Selection O tains seso A tone adervising user to hang up afer compleing a call Other Seting I JInvalidate local extension while forwarding 4 7 1 Busy Tone Detector In VoIP to PSTN forwarding and PSTN to VoIP forwarding if the PSTN side hangs up first ITA software can detect the busy tone generated by PSTN and finish the forwarding process automatically The busy tone may be different in different environments e
14. USB Personal VoIP Gateway User s Guide Edition 2 0 2006 09 1 6 Table of Contents A E EINE 4 1 1 Po E e RE O E E 4 EA COMENS iren a 4 Installato A A A A d 5 Zili RON CM MI anios 5 21 E 5 Use TTA SO Ware ninia noi e e ei orana 11 Sala INI GAIN IG OW paa 11 32 ADOC uar me T 11 3 3 VOTE Controla ec 12 3 4 Comarcal 12 3 6 Voume Controla 177 Onl KOCOT cere ee RO RUE E ata 17 3 8 N OC DO ANC I ga a 17 3 9 Limita o a 20 3 10 Help DOUE cia 21 DLL Us Contacta ic RE 21 NI DILO a 22 3 13 SOTE Phone IKE VDOATA ii IA 23 3 14 10130 E E EATE E A AAE AE E EAA ET 23 3 15 Differences on Windows2000 and KP aaa aaa aaa aaa e eee e eee eee enen 25 3 16 Online plate san e e 29 SV SECT SELINO ii 26 4 1 General CONSUMO si E 26 4 2 FONVAKAIM sl iaa 26 4 3 VOLPE tii 27 4 4 PS EN Call FONVATAIN acallar 28 4 5 A ae u ao Sa 28 4 6 Talking Recordi naiv veren Ra a a a a 29 4 7 IN ot NDO ae ne nee ei ner PORE PI 30 WSOP A A E EE E E E E E A E E E E E 32 Duli LA dencia ici 32 SPA LEDSOFLL Anan I NT EN ea 32 5 3 Switch between PSTN and Vol is 32 5 4 Make ana teceivetesular Call iia la 32 OI Make Skype Cala e E a 34 5 6 DS 0190 dy 0 A o O cass 35 SHA SEID OK Pe SPECAT Nk laico iras 36 5 8 Call Switch and Conferencia anenai a 37 5 9 VoIP and PSTN arbitrary forwarding operation oooocccccnccccnnnnnocnnnnnnnnnnnnnnnos 38 5 10 Start and SOP ReECOLGUNS ada dia 38 ITA for medium enterprise SOLUTION de
15. act List 3 11 1 Click one of the contacts on the contact list some information about this contact will appear in a small window Y ITA vl 1 E lal Ed Contacts Tools Help E WwW a Add contact Volume Recorder Search Display All contacts s 85 Contacts ii History s Dial Status Sa soda 5 sos EEF e J coi P R 24 3 11 2 Double click one contact his information vvindovy pops up Please refer to P R 07 Click left button of mouse the follovving menu appears Y ITA vi 1 AE m te c Add contact Volume Recorder Search Display All contacts hu H Contacts r History ken Dial Status a Gona a Call Telephone 0 a 223 call Cell Phone Eger echol call Slypes00 5 Contact Profile Delete The Contact Move To Group P R 25 3 11 3 You can directly click 8888 or 9999 to call the contact s telephone or cell phone and click echo123 to call the contact s Skype account You can also make call through the above menu 3 11 4 You can delete the contact or move it to another group 3 11 5 Once you set up a speed dial it appears on the right of the contact item AA 123 This speed dial helps you to make a Skype call on regular phone 3 12 History This panel shows all the call history information including date time contact call type and duration Y ITA vil 1 E lu EJ a ug tt g Contacts Tools Help Add co
16. cemail if nobody answers the call Please refer to Tools gt Options gt Voicemail for the details of voicemail settings e Enable VoIP Call forwarding to Fixed Telephone allows ITA to forward your Skype call to a fixed telephone You can input the telephone number you want to forward to e Enable VoIP Call Forwarding to Arbitrary Telephone allows ITA to forward your Skype call to an arbitrary telephone This option is similar to the last one except the incoming caller hears some message enters a password and then dials out an arbitrary number instead of fixed forwarding as above You should tell the caller the password in advance to allow him to use this function e Use System Level Settings uses system VoIP forwarding options Please refer to Tools gt options 2 VolP call options for the system VoIP forwarding settings Contact Profile Personal Frofile 0 ecsholes Telephone 8555 OO Ho Cell Fhone 2999 Skype ID echol23 a saan Remar L Individual Configuration Enable VoIP Call Option C Enable Voicemail C Enable VoIP Call Forwarding to Fixed Telephone C Enable VoIP Call Forwarding to Arbitrary Telephone Use System Level Settings P R 07 3 4 2 Import Contacts Y ITA vi 1 MEA Tools Help Add Contact From 5 Import Contacts Export Contacts Manage Groups P R 08 You can import contact from your Skype contact li
17. commended Minimum requirements of PC o Pentium 400MHz or equivalent Windows 2000 2003 or XP Available USB port 1 1 or 2 0 Skype version later than 2 0 or latest Skype version www skype com 128MB Memory 10MB available hard disk space CD ROM ot A A O O Or 2 2 Installation The following instructions will guide you to install ITA step by step Note please DO NOT connect ITA to PC before the software installation 2 2 1 Install Skype If it has been finished just go to next step Please visit http www skype com to get the latest Skype version Make sure Skype can work before installing the driver 2 2 2 Insert the CD ROM Insert the CD ROM into your PC CD ROM drive and the installation should start automatically If not open the installation folder on the CD ROM and double click on the Setup exe program 2 2 3 Choose language and click OK Choose Setup Language E Sa glish United States P S 01 2 2 4 Click Next TA Tnstelisticld Fizara Welcome to the InstallShield Wizard for ITA The InstallShield Wizard will install ITA on pour computer To continue click Next TEL installshield P S 02 2 2 5 An End User License Agreement window appears Click Yes ITA Installshield Tizard A License Agreement Please read the following license agreement carefully Press the PAGE DOWN key to see the rest of the agreement ITA software End User License Agreemen
18. eeccccceccc esse nenes eces eee eee nese eccce sec enesececocesesese 39 1 Introduction 1 1 Features ITA is an exciting new VoIP device which enables you to make and receive Skype by regular phone It also has some special features such as recording intelligent communication call forwarding voicemail and contact group After simple installation of the device you can enjoy the features as follows e Make and receive regular call as usual e Make and receive Skype call by regular telephone e Press to switch Skype and regular call e Make PSTN and Skype call by mouse from your contact list e Forward Skype call to regular telephone cell phone and voicemail e Individual settings to give different contact different forwarding function e Multipart conference e Record both Skype and PSTN call e Search your record and voicemail e Flash to show the status and caller information 1 2 Contents ITA VoIP gateway package includes the followings note that your particular hardware and line may look a little different from the pictures 1 ITA Gateway 2 USB Cable 3 Telephone Line 4 ITA Software 2 Installation 2 1 Requirements In order to install ITA gateway you need the following GB10P gateway Driver in the CD ROM USB cable RJ11 telephone cable PSTN telephone regular telephone cordless telephone DECT telephone etc Telephone service such as conference Broadband access to Internet is re
19. feature is useful when you want to forward different contact to different destination For example you can forward clients to cell phone enable arbitrary forward for your colleagues and forward others to voicemail Please refer to section 3 4 1 for details 4 3 VoIP Forwarding In this window you can choose the option for Skype call including voicemail VoIP forwarding to fixed telephone and VoIP forwarding to arbitrary telephone ITA Options s General a WoIF Call Forwarding and Voicemail e VoIP Call Options If nobody answers a VolF call in o E second s y H enable one of the following options bd PSTN Call Options Voicemail All contacts ss O Forwarding to Fixed Telephone All contacts Je Voicemail Telephone No Ea Talking Record Forwarding to Arbitrary Telephone 411 contacts Password Enable Individual Configuration a Advanced JKo ring while YolP call is incoming P R 35 4 3 1 Voicemail If nobody answers VoIP call in some time duration the VoIP call will be transferred to voicemail You can search your voicemail conveniently in the search interface 4 3 2 VoIP forwarding to fixed telephone This function forwards your VoIP call to a telephone or cell phone settled by you Even if you are far away from your PC you can still receive all your Skype call 4 3 3 VoIP forwarding to arbitrary telephone Arbitrary forwarding is similar to fixed forwarding except the incoming caller hears some
20. l configuration includes 6 Program auto start 6 Dial Prefix This function aims at PSTN call You may add outgoing prefix for your PBX such as 9 or IP prefix such as 17909 e Choose system voice language between Chinese and English eo Security Setting The purpose of this function is to protect your privacy Once you minimize ITA it requires password to restore it ITA Options iano mw General Communication Software Ko Yor all Options G Skype Ogg kd PSTHW Call Options isl Beets faieaias Lime Preis eT IF Frefix AA nua g Voicemail 23 System Voice File Language eG Talking Record English Chinese U Advanced Other Setting v Stert ITA when the computer starts Show main window while otfhook Hi de main window while onhook I JEnable Security Fassword Po Confirm Fassword P R 34 4 2 Forwarding ITA has three different forwarding functions e Forward VoIP or PSTN call to voicemail e Forward VoIP call to PSTN telephone or cell phone e Forward PSTN call to VoIP The latter two forwardings are two independent forwarding functions and they can work respectively or at the same time Forwarding function helps you access Skype anytime even if you are far away from your PC For example when you stay out you can set ITA to forward the Skype call to your cell phone or you can call the telephone connected to ITA and forward your call to Skype contact 4 2 1 Individual forwarding This
21. m Allow this program to use Skype Do not allow this program to use Skype Wihak does this mean P S 12 Click in the option Allow this program to use Skype or Allow this program to use Skype but ask again in the future then click OK E di P S 13 Congratulations The ITA software has been installed on your PC successfully and it is ready to work now 3 Use ITA software Let s begin to experience the powerful function of ITA software 3 1 Main window Click the green icon on the system 7 This window appears YF ITA v1 1 Contacts Tools Help ti Dul Add contact Volume Recorder Search Display t All contacts te Contacts k i History ia Dial Status ITA Intelligent Telephone Assistant P R 01 Volume Search Voice Check for Update About Exit 3 2 About ITA Click About will show the information about the AT software About ITA Intelligent Telephone Assistant ITA version 1 1 0 0 Copyright 0 2006 YolF ITA http if ewww volpita com P R 03 3 3 Volume Control Click Volume control menu item the following window appears Adjust Yolune Tindows control Hardware control Mic eje Speaker P R 04 There are two kinds of volume control 1 Windows volume control
22. may just skip this chapter Is it possible to establish an enterprise VoIP network by only less than 100 dollars Something like a dream However this story is definitely true if you use BG10P Skype Application Mr Lee is a stationery manufacturer in Taiwan who has factories in both Shenzhen and Taipei Based on BGIOP and ITA software he conveniently established his communication network without any talking free PSTN ShenZhen Company Shenzhen OP SKYPE de EG10P O j A Internet J L p N f z SKYDE Company Taipei PSTN Taiwai As illustrated one staff in Taipei office extension No 1001 wants to call another staff in Shenzhen office extension No 2001 He just picks up the handset and dials 1000 extension He hears message voice such as Please enter the extension No He inputs 2001 on the phone keyboard and starts the talk with the staff in Shenzhen Is this an easy way to make international call Most of all it is totally free Software Configuration We should configure the ITA software as following 1 ITA configuration on Taipei side e Adda Skype contact of Shenzhen side assume its speed dial is 100 Contact Profile Fersonal Frofile Individual Configuration C Enable Voicemail Enable VoIF Call Forwarding to Fixed Telephone C Enable VoIP Call Forwarding to Arbitrary Telephone Ato I 2 Use System Level Settings Display te All contacts kul F Sa 2 Contacts La Hist
23. not hear any voice 5 Use ITA 5 1 ITA device status After installing ITA device and ITA software successfully a green phone icon appears on the system tray B lt WO t He BPS 13 When ITA is running and ITA is not connected to PC or Skype does not start this phone icon will change to red or orange color as follows Hardware r eady but not found Skype io a 1 26 5 2 LEDs of ITA ITA has three LEDs Link red PSTN green VolPlorange Three LED in front of you from left to right Link indicate that ITA gets power supply VoIP indicates VoIP status You can make and receive VoIP call in this status PSTN indicates PSTN status You can make and receive PSTN call in this status You can switch between PSTN and VoIP statuses by pressing on the telephone 5 3 Switch between PSTN and VoIP You can press between PSTN and VoIP When you are making a Skype call and a PSTN call is coming you will hear indication sound in ITA device You can press to switch to PSTN and ITA holds the Skype talking for you After talking with the PSTN caller you can press again to switch to Skype When you are making a PSTN call and a Skype call 1s coming you also hear indication sound in ITA device You can press to switch to Skype and ITA holds the PSTN talking 5 4 Make and receive regular call You can continue to use the telephone connected to ITA to make and receive standard telephone calls as you used
24. ntact Yolume Recorder Search Display he A11 contacts kul l L Contacts 0 History El nia status qe 2006 05 21 00 02 0 5688 Ontbenund Call loration 00 09 15 qe O06 05 21 00 02 11 8866 Ontbound Call Ioration 00 00 05 qe 006 05 20 22 27 32 5000 Ontbound Call Inration 00 00 02 el 2006 05 20 16 00 02 95501 P R 26 You can delete history item by click mouse right button and choose delete H Contacts Lol History he Dial Status 1 ie ar a ci a a J ni Outbonnd Ca Delete 04 15 PR 27 3 13 Soft Phone Keyboard This panel provides a soft phone keyboard You can input the number by mouse click or PC keyboard Click 7 to make a call and click Gad to hang up a call F IIA v1 1 Contacts Tools Help y i amp g Add contact Volume Recorder Search 3 14 Status This panel shows the present status of ITA including system idle making PSTN call making VoIP call VoIP talking etc Y ITA vi 1 Contacts Tools Help E la 8 Add contact Volume Recorder te Contacts Ki History es Dial System Idle Y ITA I Contacts Tools Help E WO 8 Add contact Volume Recorder E Display t All contacts te Contacts Ki History ki Dial PSTH talking Search E Display t All contacts we Status Y ITA vi 1 Contacts Tools Help i Add contact Volume Recorder Search
25. ory ken Dial qe Status 8 e Company shenzhen Enable PSTN forwarding function and set the contact speed dial as 100 ITA Options fx PSTN Call Options General FSIN Call Forwarding and Voicemail VoIP Call Options T nobody answers a PSTN call in E second s e enable one of the following options ed Tan Ea at CD Voicemail Forwarding to Fixed Contact Contact Speed Dial 100 Forwarding to Arbitrary Contact 2 ITA software configuration on Shenzhen side There are two optional methods You can choose any of the two to fulfill this function O Method 1 This method is suitable for PBX with voice guidance Enable VoIP forwarding to fixed telephone number function 0 second to start Set the telephone number as PBX voice guidance number As shown below 8888 is the voice guidance number of PBX in Shenzhen office If you call this number directly you will hear Welcome to call company please dial the extension number and dial O for inquiring ITA Options General WoIF Call Forwarding and Voicemail E VoIF Call Options If nobody answers a VoIP call in a z second s i enable one of the following options kd PSTH Call Options Voicemail All contacts Forwarding to Fixed Telephone All contacts We Voicemail Telephone Ho ano Loy Talking Record Forwarding to Arbitrary Telephone 411 contacts Password Enable Individual Configuration So
26. pe Jason 00 00 08 C Frogram Files voipitalITA oi cel jj 0068 06 16 16 16 25 Skype Jason 00 00 10 C Frogram Filestvoipi tat ITA oi cel b 2006 06 16 18 00 00 07 him TN Dal Yoicemail Search Record Search i P R 20 3 8 2 Record Search You can use the following interface to do record search NH Voice Explorer Help Condition call Type FSTH L Mirection Inbound Process Type Answer source Nickname source of I Destination Hickname I IDestination Ho ID Ys Date _ Time Duration More Start Date 2006 05 21 s Start Time 2U 24 2 Second 5 End Date 2006 05 21 s End Time ATRE RE Second 5 Page Up Page Down Date Time Call Type Call Direction Source HickHame Source Mo TI Process Type Des gt Voicemail Search i Eecord Search P R 21 3 8 3 How to Play Voicemail Recording In the voice search window there are some buttons for sound play play stop pause You can choose one voicemail and listen There are two ways to listen to the voicemail from PC speaker or from telephone set Wi Voice Explorer Help U Call Type FETH L Hi cimame Lo _ No ID v Date JTime Duration Wore Start Date 2006 06 16 v Start Time 18 41 08 Lower a End Date 2006 06 16 s End Time iiet e He Ale Second 5 Fage Up Page Down jason ty 2006 06 16 18 16 25 Jason 00 00 10 C Program FilesivoipitaiITA oi cel
27. rding 4 Extension 2001
28. rds your PSTN call to a Skype contact settled by you PSTN forwarding to arbitrary contact Arbitrary forwarding is similar to fixed forwarding except the incoming caller hears some message enters a password and then dials out an arbitrary contact speed dial instead of fixed forwarding as described in the previous section You should tell the caller the password in advance to allow him to use this function The caller should follows the instructions and enter password arbitrary speed dial 4 5 Voicemail In this window you can setup the location of voicemail and record your own greeting The voicemail shorter than some time limit is thought as invalid voicemail ITA Options Yorcemail Valid recording should be longer than E second ls General ky VoIP Call Options Voicemail File Location C Program Files voipitalITAWoiceMail kd PSTN Call Options I Voicemail Greeting eG Talking Record D amp Advanced P R 37 e Se ae pe Press to start recording greeting no time limit After recording press to play Press to use system default greeting 4 6 Talking Recorder In this window you can setup the recording type manual or automatic the time limit of recording and location of recording file ITA Options Talking Record Recording Mode General VoIP Call Options Manual while talking press 3 to start and press 4 to end
29. st or contact file exported from ITA before 3 4 3 Import Contacts From Skype This function allows you to import contacts information from Skype contact list Isport Contacts From Skype Contacts In Skype Contacts For Importing SEIFE ID SEIFE ID le echol 3 P R 09 3 4 4 Import Contacts From File This function allows you to import contacts information from XML file exported from ITA before F ita vi 1 Contacts Tools ae Add Contact 3 4 5 Export Contacts You can export your contact list to a XML file for backup Y ITA vi 1 t t Tools Help Add Contact Import Contacts F Recorder Search Export Contacts Manage Groups 3 5 Group operation You can assign your contacts to different groups It helps to administrate your contacts conveniently You can add delete and rename group Contacts Tools Help Add Contact be Import Contacts ES P Recorder Search Export Contacts Add Group Delete Group Rename Group P R 12 3 5 1 Add Group P R 13 3 5 2 Delete Group Before you delete a group be sure this group is empty 3 5 3 Rename Group This operation renames an existing group Eename Gr AN i NO li i Na me El y Po L_enane Close P R 15 3 6 Volume Control Y ITA vi 1
30. t This software iz protected by copyright and other intellectual property laws This software is for use only instead of for tale 1 This software t allowed to be installed on only one computer The copy of this software can not be provided to others in any condition without the Permission of our company a You should not do any reverse project reserve resemble to the software 4 The record file will be stored to you hard disk our company is not responsible for any legal issues that may arise from recording phone calls You should read carefully this license and agree to be bound by it and you represent that you are authorized to accept the license installshield 2 2 6 If you do not change the default program folder name just click Next Choose Destination Location select folder where setup will install files Setup will install ITA in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder Destination Fade E Program Files vorpitaslT A InstallShild Back Newt PL Cancel P S 04 Click Browse to choose different install folder Ea Program Files EME ACDSee Ea Ahead 45 Common Files O ComPlus Applications E CONEXANT 2 4 CounterPath 2 2 7 Click Next x Start Copying Files Review settings before copying files Setup has enough information to start copying the program files If you want to re
31. view or change any settings click Back If you are satistied with the settings click Next to begin copying files Current Settings D Program Files vecipita TAs installshield 2 2 8 Click Finish InstallShield Wizard Complete Setup has finished installing T on pour computer installshield 2 2 9 ITA device connection SKYDE Connector to PC fF Skypeout Wireless Phone or Normal Phone PSTN W A pu pg BG10P LED Display Status P S 08 ITA Connection As shown above e Connect a telephone cable between a telephone and the ITA phone jack e Connect a telephone cable between ITA line jack and wall jack e Connect USB cable between ITA and PC PC can find the new hardware and install relative driver automatically 2 2 10 Run ITA software ITA After installation this icon appears on the desktop you can double click 1t to run ITA software P S 09 You can also start the software from Start gt Programs gt voipita gt ITA a ITA g Uninstall ITA wat VExplorer P S 10 If you have not connected the hardware to your PC a red icon will appear on the Windows system tray Ed P S 11 After starting the ITA software the following window appears a Another program wants to use Skype c Another program is trying to access Skype This can be a potential security risk What would vou like to dor 7 Name ITA exe Publisher Wwiseco
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