Baxi EcoBlue Plus Combi Owner's Manual
Contents
1. 9 After venting check that the water pressure in the system is still adequate If the water pressure is lower than 0 7 bar the water must be topped up If necessary repressurise the system recommended pressure between 1 and 2 bar see Section 7 4 10 Reset the room thermostat to the desired temperature EcoBlue Plus Combi 21 7 6 22 Maintenance Draining the System EcoBlue Plus Combi 1 It may be necessary to drain the CH system if radiators need to be replaced or removed if there is a major water leak or if there is a risk of freezing Proceed as follows 1 5 Open the valves of all the radiators connected to the system Switch off or disconnect the boiler s electrical isolation point Wait until all the radiators are cold Connect a drain hose to the lowest draining point Place the end of the hose in a drain or at a place where drained water will not cause any damage Open the CH system drain valve Drain the system VAN WARNING 6 The CH water may still be hot When water stops flowing from the draining point close the draining valve See Sections 7 4 amp 7 5 for Re pressurising amp Venting the system If in doubt seek advice from your installer After draining and re pressurising the concentration of system corrosion inhibitor and anti freeze may become excessively diluted seek advice from your installer 7212137 01 07 14 82. 10 Disposal 10 1 Disposal Recycling 7212137 01 07 14 Decommissioning Disposal 9 10 VAN CAUTION Only qualified professionals are authorised to work on the appliance and system to decommission 1 If your the boiler needs to be decommissioned either temporarily or permanently the following should be performed e Switch off the boiler e Switch off the boiler s electrical connection e Close the boiler gas valve e Drain the CH system Seek the advice of your installer VAN WARNING Removal and disposal of the boiler must be carried out by a qualified installer in accordance with local and national regulations EcoBlue Plus Combi 25 11 11 Environmental Environmental 11 1 Energy Saving 11 2 Room Thermostats and Settings 26 EcoBlue Plus Combi Tips on saving energy gt Do not cover radiators Do not hang curtains in front of radiators gt Install reflective panels behind the radiators to prevent heat losses Insulate the pipes in rooms that are not heated cellars and lofts Install loft insulation amp double glazing Use draught excluders where necessary Upgrade any older external controls Turn down room thermostats by 1 C Turn off radiators in rooms not in use Do not run hot or cold water pointlessly Fit a water saving shower head to save up to 40 energy Take showers rather than baths A bath consumes twice as much water and energy v Vvvvvvvvy Va
3. gt Only the installer should perform the initial start up and carry out any checks necessary gt Explain the installation to the user gt Complete the Benchmark Commissioning Checklist in the Installation Manual this is a condition of the warranty gt Warn the user of the obligation to check the appliance and maintain it in good working order Give all the instruction manuals to the user 1 5 3 User s Responsibility To guarantee optimum operation of the installation you must observe the following instructions Read and observe the instructions given in the manuals supplied with the appliance gt Seek the assistance of a qualified installer for the installation and initial commissioning Ask the installer to explain the installation gt Have the required annual inspection and maintenance carried out by a qualified installer and ensure the Benchmark Service Record in the Installation Manual is completed this is a condition of the warranty gt Keep the manuals in good condition and near to the appliance This appliance must not be used by people with a lack of experience or knowledge unless they are supervised by someone familiar with the appliance or if they have been instructed on how to operate the appliance correctly Do not allow children to operate or play with the appliance 7212137 01 07 14 2 Safety 2 1 General Safety Instructions ON OFF 7212137
4. After 11 months operation the Service Due message will be shown on the boiler display 2 Please contact your Installer Annual Service Provider or heateam The Service Division of Baxi to arrange your Annual Service You can contact heateam on 0844 871 1525 3 When contacting heateam it will be useful to have the benchmark checklist at the back of the Installation amp Service Manual to hand as it includes details relevant to the boiler and installation 1 The central heating system should be checked regularly Proceed as follows e Check the water pressure in the central heating system If the water pressure is lower than 0 7 bar the water must be topped up If necessary top up the CH system recommended water pressure between 1 and 2 bar e Check radiators for leaks and especially in damp areas for rust Open and close the radiator valves several times a year to ensure they can still be rotated e Only clean the outside of the boiler with a damp cloth Do not use abrasive cleaning agents VAN CAUTION Only a qualified installer may clean the inside of the boiler EcoBlue Plus Combi 19 7 4 20 Maintenance Re pressurising the System iC l Normal Pressure m Li Le Requires Repressurising Tap In Open AHS Positi en WE Tap In Open 7 Position Pipe Fitted For Repressurising Remove after use EcoBlue Plus Combi 1 If the water
5. Flue Accessories elbows extensions clamps etc refer to the Flue Accessories amp Fitting Guide supplied in the literature pack Remote relief valve kit Boiler discharge pump 1M Condensate Drain Pipe Trace Heating Element 2M Condensate Drain Pipe Trace Heating Element 3M Condensate Drain Pipe Trace Heating Element 5M Condensate Drain Pipe Trace Heating Element Any of the above MUST be fitted ONLY by a qualified competent person Further details can be found in the relevant sales literature and at www baxi co uk 7212137 01 07 14 5 Operation 5 1 Shutdown 5 2 Frost Protection 7212137 01 07 14 Operation 5 1 If it is anticipated that the boiler will not be used for a long period or the property is to be unoccupied it is recommended that the system drained if the electricity amp gas supplies are to be turned off Your installer will be able to offer advice 1 The boiler incorporates an integral frost protection feature that will operate in both Central Heating and Domestic Hot Water modes and also when in standby d displayed 2 If the boiler temperature falls below 5 C then the boiler will operate until the water temperature has been raised 3 Further protection may be required for the system Consult your installer for details EcoBlue Plus Combi 15 5 Operation 5 3 Operation Checking Procedure amp Basic Fault Identification IMPORTANT Where Low Flow Taps or Fit
6. Mode ily WWI Winter DHW amp CH mode mir Heating Only Only CH mode Display Description cd DHW and CH OFF frost protection still enabled IEY See Section 5 2 for information Indicates an error that prevents burner from igniting Error Not resettable by user Water pressure too low RI Indicates an error resettable by the user Generic error Burner lit e Heating mode symbol will flash with demand Units for temperature FA DHW mode symbol will flash with demand C F PSI Units for pressure bar CA Service due 7212137 01 07 14 EcoBlue Plus Combi 13 Description of the Product 4 4 Standard Delivery 4 5 14 Accessories amp Options EcoBlue Plus Combi 1 The literature pack contains gt 4 5 1 Literature pack e Installation amp Servicing Instructions including Benchmark e User Guide Instructions e Flue Accessories amp Fitting Guide e Service Contract Leaflet e Registration Card e Envelope e Fernox Leaflet e Wall Template Optional Extras 1 Various timers external controls etc are available as optional extras VvVVVVVVVYVY vvvvvyv Outdoor Sensor Wired Mechanical Thermostat Mechanical Timer 24 hr Plug in Digital Timer 7 day Plug in Single Channel Timer Wired Two Channel Timer Wired RF Digital Programmable Room Unit Wireless RF Mechanical Programmable Room Unit Wireless Condensate Discharge Pump and Pipe Trace Heating
7. heateam is open Monday to Friday 8am 6pm weekends and Bank Holidays 8 30am 2pm excluding Christmas Day and New Year s Day Before calling heateam please have the following information to hand e Boiler serial number e g BMY073450028CP see opposite for location of serial number e Your installer s name and address e Proof of purchase if you do not have the boiler serial number To ensure the highest level of customer service heateam will text to you your engineer appointment details if you provide a mobile phone number Following your engineer visit we will ask you to rate your level of satisfaction with our service via text message 7212137 01 07 14 Notes 7212137 01 07 14 EcoBlue Plus Combi 29 Notes 30 EcoBlue Plus Combi 7212137 01 07 14 Notes 7212137 01 07 14 EcoBlue Plus Combi 31 All descriptions and illustrations provided in this leaflet have been carefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our standard Conditions of Sale which are available on request BAXI A Trading Division of Baxi Heating UK Ltd 3879156 Brooks House Coventry Road Warwick CV34 4LL After Sales Service 0844 871 1525 Technical Enquiries 0844 871 1555 Website www baxi co uk e amp oe PART OF BDR THERMEA 7212137 01 07 14
8. 7212137 01 07 14 Operation 5 Is the E and R symbol gt Is the Spanner symbol illuminated or flashing illuminated or flashing YES ves Flame a RES aaa Failure z gt f 1 Spanner a I L a Idad symbol a Lh Li Press the Reset Button CONTACT If it does YOUR anes INSTALLER OR SERVICE ENGINEER Reset Button If you don t know what you need to do to get the boiler To display the water pressure ida a ri to light or need help with the system and controls contact your installer as Sere soon as possible i Swill alternate with the system pressure NOTE When the pump is running the gauge under the boiler may show a slightly different reading to 7212137 01 07 14 EcoBlue Plus Combi 17 6 Settings 6 Settings 6 1 Setting the Boiler Temperatures 6 1 1 Boiler Temperature To increase or decrease the boiler temperature 1 Press I to increase the Central Heating temperature 2 Press wir to decrease the Central Heating temperature z 1 If IT and wie are pressed together P02 will be displayed Pressing either button again will scroll Display Screen through the display and P26 amp P64 will be shown Domestic Hot Water i Central Heating Teiiperature i parit Press d R to return to normal display Adjustment y Adjustment y Summer Winter H
9. Troubleshooting 8 1 Error Codes i foo Jr a 1 al a LL LI Error Codes Display typically after reset D C D y LI 1 al SET When these symbols flash operation of either Domestic Hot Water or Central Heating is indicated Burner Flame Indicates burner is on Table Of Error Codes H20 H28 40 3100 M 311 N M 117 P 311874 Central Heating NTC Fault Flue NTC Fault Central Heating Return NTC Fault Safety Thermostat Operated pump fault Safety Thermostat Operated over temperature Primary System Water Pressure Too High Primary System Water Pressure Too Low Bio 128 J130 4133 41511 Circulation Fault Primary Flame Failure no lock out Flue NTC Operated Interruption Of Gas Supply or Flame Failure Flame Failure 160 N 321 384 Fan or Fan Wiring Fault Hot Water NTC Fault False Flame 7212137 01 07 14 Troubleshooting 1 In the unlikely event of an error occurring the display will show one of two symbols or A In both cases the display will also show EM symbol and the numeric value of the error see the Table of Error Codes 2 When the spanner is displayed the error cannot be reset by the user Please contact your Installer Annual Service Provider or heateam The Service Division of Baxi to arrange your Annual Service You can contact heateam
10. injury WARNING Risk of a dangerous situation causing slight physical injury CAUTION Risk of material damage Signals important information Signals a referral to other instructions or other pages in the instructions 4 LL 7212137 01 07 14 Introduction 1 1 4 Abbreviations Glossary DHW Domestic hot water CH Central heating GB Great Britain IE Ireland BS British standard HHIC Heating and Hotwater Industry Council YY YV vV V 1 5 Extent of Liabilities 1 5 1 Manufacturer s Liability Our products are manufactured in compliance with the requirements of the various european applicable Directives They are therefore delivered with C marking and all relevant documentation In the interest of customers we are continuously endeavouring to make improvements in product quality All the specifications stated in this document are therefore subject to change without notice The manufacturer will not accept any liability for loss damage or injury arising as a result of gt Failure to abide by the instructions on using the appliance gt Failure to regularly maintain the appliance or faulty or inadequate maintenance of the appliance P Failure to abide by the instructions on installing the appliance This company declares that no substances harmful to health are contained in the appliance or used during appliance manufacture The appliance is suitable only for installation in GB and IE and
11. pressure gauge may show a slightly different reading to the display 10 When the figures on the display or needle on the pressure gauge indicate between 1 and 2 bar turn both taps off 11 Disconnect the filling pipe from the taps a small amount of water may be present and remove it Keep the pipe in a safe place for future use 12 If blanking caps are available fit them to the taps i 13 When the correct pressure is restored the boiler will reset automatically Go to the How to videos section of the Information amp advice page at www baxi co uk for further details 7212137 01 07 14 7 5 Venting the System 7212137 01 07 14 Maintenance 7 1 If any air is present in the appliance or system it must be removed in order to prevent nuisance noises that may occur during heating or when drawing off hot water Proceed as follows 1 Open the valves of all the radiators connected to the system 2 Setthe room thermostat to the highest possible temperature and any timers to ON 3 Wait until the radiators are warm 4 Switch off the boiler 5 Vent the radiators Work from the lowest radiator in the property 6 Open the bleed vent with the key keeping a cloth pressed against the vent 7 Wait until water comes out of the bleed vent and then close VAN WARNING The CH water in the radiators will still be hot 8 Switch the boiler on
12. pressure is too low the system must be re pressurised 2 The normal operating water pressure is between 1 and 2 bar If the pressure exceeds 3 bar the safety pressure valve will operate and a fault is indicated E117 displayed Ensure that the filling loop is disconnected Contact your installer 3 It may be necessary to repressurise the system occasionally when the water pressure falls below 0 7 or E118 displayed A filling device the filling loop will be fitted on the system This will be on the boiler itself or on pipework near to the boiler RES If the water pressure requires regular re pressurising a fault or leak is indicated Seek advice from your installer 4 If you are unsure of its position or cannot identify it consult the installer who fitted the boiler 5 The filling loop consists of two isolating taps and a separate filling pipe with connection fittings 6 Only when repressurising should the filling pipe be connected between the two taps Ensure that the nuts on the pipe ends are tightened onto the taps 7 Fully open one of the taps first and then while watching the pressure gauge carefully open the second tap 8 The system pressure is shown at all times on the pressure gauge and can be viewed on the display when there is power to the boiler 9 To check the water pressure on the boiler display press j P until i 75 is shown This will alternate with the system pressure When the pump is running the
13. should be installed in accordance with the rules in force and only used in a suitably ventilated location In GB the installation must be carried out by a Gas Safe Registered Installer It must be carried out in accordance with the current and relevant requirements of legislation and guidance Where no specific instructions are given reference should be made to the relevant British Standard Code of Practice In IE the installation must be carried out by a competent Person and installed in accordance with the current edition of I S 813 Domestic Gas Installations the current Building Regulations and reference should be made to the current ETCI rules for electrical installation Incorrect installation could invalidate the warranty and may lead to prosecution 7212137 01 07 14 EcoBlue Plus Combi 7 Introduction EcoBlue Plus Combi 1 5 2 Installer s Responsibility The installer is responsible for the installation and initial start up of the appliance The installer must adhere to the following instructions Read and follow the instructions given in the manuals provided with the appliance gt Carry out installation in compliance with the prevailing legislation and standards gt Ensure the system is flushed and inhibitor added gt Install the flue chimney system correctly ensuring it is operational and complies with prevailing legislation and standards regardless of location of the boiler s installation
14. 01 07 14 Safety DANGER If you smell gas Turn off the gas supply at the meter Open windows and doors in the hazardous area Do not operate light switches Do not operate any electrical equipment Do not use a telephone in the hazardous area Extinguish any naked flame and do not smoke Warn any other occupants and vacate the premises Telephone the National Gas Emergency Service on 0800 111 999 SE GE ES ENS gs If a water or gas leak occurs or is suspected the boiler can be isolated at the inlet valves by turning their taps through 90 1 4 turn downwards For advice please contact your Installer Annual Service Provider or heateam The Service Division of Baxi You can contact heateam on telephone number 0844 871 1525 When contacting heateam it will be useful to have the benchmark checklist at the back of the Installation amp Service Manual to hand as it includes details relevant to the boiler and installation WARNING Do not touch flue chimney pipes Depending on the settings of the appliance the temperature of flue chimney pipes may exceed 60 C Do not touch radiators for long periods Depending on the settings of the appliance the temperature of radiators may reach 85 C Take precautions with domestic hot water Depending on the settings of the appliance domestic hot water temperature may reach 65 C CAUTION Do not neglect to service the appliance Contact a qualified profession
15. 1 Eae re EE EE E E E E E AE A E E SAE E E D 7 2 Maintenance Message 7 3 Maintenance Instructions s 22588 2er nn nal ner R N N 19 7 4 Repressurising the System PE E REE E EE EE OAE E EE AA 20 5 Venting the System 7 6 Draining the System RE guys ctstees insenettasaaev esveesaicenetacs 22 7212137 01 07 14 EcoBlue Plus Combi 10 11 12 Contents Troubleshooting TR cesses TRAE AN EAEE case apt nage Pat AA EEA EAEE fous Soa 23 8 1 Error Codes mn 23 8 2 Fault Finding RnRERnRERnRERnRERnRERnRERnREnNEnNEnEnnnnnnnnnnnnnnnnnnnnnennennenenenenen 24 Decommissioning EEEE Pe delete lisse O antenne aad AEN E E EREE ce ne Dee ete ste es eed AEE 25 9 1 Decommissioning Procedure mmmeNNERnNERnNRERNnNENnN ENnNENnNENnNENnNENnNENnNENnENnennent 25 Disposal Osx E E EE E A E A vesss geen cies sessuvas E E EEO A 10 1 Disposal Recycling Environmental EEE Aj mentees 11 1 Energy Saving T2 Room Thermostats and Settings a E E E E eee 26 Warranty iai RR E ii 12 1 General 12 2 Terms of Warranty 12 2 1 Standard Warranty Terms and Conditions EcoBlue Plus Combi 7212137 01 07 14 7212137 01 07 14 EcoBlue Plus Combi 1 1 1 1 2 1 3 Introduction Introduction General Additional Documentation Symbols Used EcoBlue Plus Combi VAN WARNING Installation repair and maintenance must only be carried out only by a competent person This document is intended for use by competent persons All
16. 101 x A THE MARK OF QUALITY FOR THE INSTALLATION COMMISSIONING The Company Secretary Baxi Heating UK Limited AND SERVICING OF DOMESTIC HEATING AND HOT WATER SYSTEMS Brooks House Coventry Road Warwick CV34 4LL ISO 9001 Full acknowledgement of author and source must be given FM 00866 WARNING Any person who does any unauthorised act in relation to a copyright work may be liable to criminal prosecution and civil claims for damages WRAS 3 pA ARROS The Benchmark Scheme Baxi Heating UK Ltd is a licensed member of the Benchmark Scheme which aims to improve the standards of installation and commissioning of domestic heating and hot water systems in the UK and to encourage regular servicing to optimise safety efficiency and performance Benchmark is managed and promoted by Heating and Hotwater Industry Council For more information visit www centralheating co uk 2 EcoBlue Plus Combi 7212137 01 07 14 Contents Contents VIDEO CUCEIOND eeeresreriosissunnaninsuiserininsninisnnninsuueiini i i aa 6 1 1 General ms 6 1 2 Additional Documentation 6 1 3 Symbols Used veces 6 1 4 Abbreviations Glossary 7 1 5 Extent of Liabilities 7 1 5 1 Manufacturer s Liability 7 1 5 2 Installer s Responsibility 8 1 5 3 User s Responsibility RE ST LU DT 8 Safety ET D LT EE EE E EE EEE EL LE 2 1 General Safety Instructions 2 2 Recommendations etessen ieissar sens timer lee entends Reese eds et sein ends 2 2 1 Benchmark Com
17. Gas Safe registered engineers carry an ID card with their licence number and a photograph You can check your engineer is registered by telephoning 0800 408 5500 or online at www gassaferegister co uk This manual is intended for the user of the Baxi EcoBlue Combi boiler If the appliance is sold or transferred or if the owner moves leaving the appliance behind you should ensure that the manual is kept with the appliance for consultation by the new owner and their installer The appliance is designed as a boiler for use in residential domestic environments on a governed meter supply only The selection of this boiler is entirely at the owner s risk If the appliance is used for purposes other than or in excess of these specifications the manufacturer will not accept any liability for resulting loss damage or injury The manufacturer will not accept any liability whatsoever for loss damage or injury arising as a result of failure to observe the instructions for use maintenance and installation of the appliance Various timers external controls etc are available as optional extras Full details are contained in the relevant sales literature In these instructions various danger levels are employed to draw the user s attention to particular information In so doing we wish to safeguard the user s safety prevent hazards and guarantee correct operation of the appliance DANGER Risk of a dangerous situation causing serious physical
18. United Kingdom en User Guide KA 8A Gas Fired Wall Mounted Condensing Combination Boiler EcoBlue Plus Combi 24 28 33 Please keep these instructions in a safe place If you move house please hand them over to the next occupier Model Range Baxi EcoBlue Plus 24 Combi G C N 47 075 84 Baxi EcoBlue Plus 28 Combi G C N 47 075 85 Baxi EcoBlue Plus 33 Combi G C N 47 075 86 Dear Customer Thank you for purchasing this appliance Please read this manual carefully before using the product and keep it in a safe place for future reference In order to ensure continued safe and efficient operation we recommend that the product is regularly maintained Our Service and After Sales organization can assist with this We hope you will receive many years of satisfactory service Baxi Heating UK Ltd 2014 All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature including in any database in each case whether electronic mechanical recording or otherwise without the prior written permission of the copyright owner except for permitted fair dealing under Copyrights Designs and Patents Act 1988 BSI Applications for the copyright owner s permission to reproduce or make other use of any part of this publication should be made giving J a Ama details of the proposed use to the following address e C
19. al or take out a maintenance contract for the annual servicing of the appliance EcoBlue Plus Combi 2 2 2 10 Safety Recommendations EcoBlue Plus Combi VAN CAUTION Only qualified professionals are authorised to work on the appliance and the installation The appliance has an integral frost protection mode as long as there is power to the boiler L Regularly check the water pressure in the system recommended pressure is 1 5 bar ILB See section 7 4 Keep the appliance accessible at all times Do not remove or cover the user information and serial number labels affixed to the boiler control flap They must remain legible throughout the lifetime of the appliance 2 2 1 Benchmark Commissioning Checklist 1 Please ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the installation instructions supplied with the product and that you have signed it to say that you have received a full and clear explanation of its operation The installer is legally required to complete a commissioning checklist as a means of complying with the appropriate Building Regulations England and Wales 2 All installations must be notified by the installer to Local Area Building Control either directly or through a Competent Persons Scheme A Building Regulations Compliance Certificate will then be issued to the customer who should on receipt write the Notification Number on the Benchmar
20. eating 6 1 2 Domestic Hot Water Temperature Only Mode R F1 C To adjust the domestic hot water temperature D D LI LI 1 Press Wm to increase the Domestic Hot Water temperature Boiler Central Heating we Selected Temperature 2 Press mi to decrease the Domestic Hot Water temperature Displayed 6 1 3 Summer Winter Heating Only Mode l 7 C 1 Press ia WAN button until the required mode appears p l Lal onesie Hot Water Summer Domestic Hot Water only mode Selected Temperature Lay TE Winter Domestic Hot Water amp Central Displayed Heating mode The values displayed are the temperature as measured at the boiler not necessarily that at the radiator or tap wie Heating Only Only Central Heating mode Because of differences in systems seasonal variations in mains water temperature etc some adjustment of the Li In Heating Only mode Domestic Hot Water will NOT be temperatures may be required to achieve the desired L supplied when a hot tap is opened results Your installer will be able to offer advice See 6 1 1 or 6 1 2 to set the required temperature Where Outdoor Sensor fitted I q If the control system includes an Outdoor Sensor the temperature display and Central Heating buttons perform different functions than those described 6 1 4 Information Display Display This shows a simulated room temperature set 1 The table opposite shows information that can be displayed point NOT the boiler t
21. emperature by pressing the 7 P button Buttons They will alter the displayed temperature and 2 Depending upon boiler model and any system controls for optimum use should be teed to change the displayed connected to the appliance not all information codes will be temperature to the same as selected on the room Pp uae thermostat displayed and some that are will not have a value By selecting a temperature different to the room 3 Press d R to return to the normal display thermostat altered comfort levels will be achieved Your installer will be able to offer advice 18 EcoBlue Plus Combi 7212137 01 07 14 7 Maintenance 7 1 General 7 2 Maintenance Message Service Due Message Sd will show for three seconds alternating with the boiler temperature l D lt gt 7 3 Maintenance Instructions 7212137 01 07 14 Maintenance 7 1 The boiler does not require any special maintenance However the boiler must be serviced annually in accordance With the Installation and Service Manual and the relevant section of the Benchmark Service Record completed in order to maintain the warranty L Taking out a maintenance contract is recommended AN CAUTION Maintenance operations must be performed by a qualified competent person Use only genuine spare parts 2 The painted panels should be wiped with a damp cloth and then dried completely DO NOT USE ABRASIVE CLEANING AGENTS 1
22. is checklist will be completed by your installer and records whether the boiler has been installed correctly This checklist can be found at the back of the Installation and Service Manual and should be retained over the life of the boiler Ways to Register Your Warranty If your boiler is eligible for a promotional warranty your installer will register the product on your behalf and will provide you with the relevant documentation In such cases there is no further action required on your part For a standard two year warranty please use one of the following methods e Freephone 0800 013 7989 e Register online at www baxi co uk registration e Return the enclosed registration card 7212137 01 07 14 EcoBlue Plus Combi 27 12 28 Warranty Serial Number Label User Label Boiler Control Flap EcoBlue Plus Combi Annual Service An annual service must be completed every 12 months from the date of installation This service must be completed by e your Gas Safe registered installer or e heateam the service division of Baxi telephone 0844 871 1525 or e another Gas Safe registered engineer If you experience a problem with your boiler Please check that there is a gas electricity and water supply to the boiler Contact your installer because the fault may not be related to the boiler If your installer confirms that the fault is with the boiler simply call heateam on 0844 871 1525
23. k Checklist 3 This product should be serviced annually to optimise its safety efficiency and performance The service engineer should complete the relevant section of the Benchmark Service Record in the Installation amp Service Manual after each service 4 The completed Benchmark Checklist amp proof of annual servicing where applicable will be required in the event of any warranty work 5 See section 12 for warranty information 7212137 01 07 14 3 Technical Specifications 3 1 Technical Data Temperatures C H Flow Temp adjustable 25 C to 80 C max 5 C D H W Flow Temp adjustable 40 C to 60 C max 5 C dependent upon flow rate Central Heating Primary Circuit Pressures bar Safety Discharge 3 Max Operating 2 5 Min Operating 0 5 Recommended Operating Range 1 2 DHW Circuit bar Pressures Max Operating 8 Min Operating 0 15 Flow Rates 24 28 33 min l min l min DHW Flow Rate 35 C Rise 9 8 11 5 13 5 Min Working DHW Flow Rate 2 2 2 IMPORTANT Where Low Flow Taps or Fittings are intended to be used in the DHW system connected it is strongly recommended that the DHW flow rate DOES NOT fall below 2 5 l min This will ensure reliable operation of the DHW function Dimensions amp Clearances These must be maintained in the event of any alteration in the property e g additional cupboards etc 390mm lt l 5mm Min gt 5mm Min 175mm Mi
24. missioning Checklistsssis s rennais an ie 10 Technical Specifications 3 1 Technical Dated eresas a aai iiaae AEE aa iaasa EEE aE a AEAT Ea S EEEE raidan a a peta ned Description of the Product E EE E E A ER dt T A A S T E N ET E E UN 12 4 1 General Description mmmNRmenNENNNRERnNEENNEENEENnNRNEnNENNNEnNENNNENNEENnNEenNNNEnneeNnnnnn 12 4 2 Operating Principle 4 2 1 In Operation mNRNRRNEENRNERNRNENRNENnNNENNRNENNENNnNEnNNNNNnNEeNNNENnNeNNNENnNnNeEnNNnnnenNnn 12 4 3 Control Panel Description dsvdaatseseisdadessessrsessesscaaacscastasiaxascupacccazhiestasacdieeessagesseisadesadeicaasiacssasisaaaadecaaisdtaessendeacessasasacaatzisaacsaysese 13 4 4 Standard Delivery 4 5 Accessories amp Options E T acesdsdetaaadesgdiceeds ht el teen E ed in set ne ni daiss tenue 14 4 5 1 Optional DA CR EEE seedasienccraneedanseesce 14 Operation LE A A 5 1 S QUE AO LOL An ET aiani a aira ara aE eae ahe aa AE aaen raa a a Tiaia aai eenias ieaiai aloaia 5 2 Frost Protection 5 3 Operation Checking Procedure amp Basic Fault Identification iisiisssissrrissrrsrsssssssssnsnssssnsnssesnes 16 Settings EEE E E OE essen A E E A A A A A E E E S EE E 6 1 Setting the Boiler Temperatures 6 1 1 Boiler Temperature EE E PEPPE E E ESET 6 1 2 Domestic Hot Water Temperature NS a 18 613 Summer Winter Heating Only Moderne 18 6 1 4 Information Display E E E A A A E E AEA 18 Maintenance ssaa etnisiin nsssnid radiis tiissadi ete nenintientinuenn 7
25. n 300mm Min if using 80 125mm flueing system 7212137 01 07 14 450mm Min Technical Specifications 4 Electrical Supply 230V 50Hz Appliance must be connected to an earthed supply Electrical Protection IPX5D without integral timer IP20 with integral timer External Fuse Rating 3A NOTE All data in this section are nominal values and subject to normal production tolerances lt 700mm For Servicing Purposes amp Operating the Controls 5mm Min In Operation _ gt 150mm Min This is MINIMUM y recommended dimension Greater clearance will aid installation and maintenance 295mm EcoBlue Plus Combi 11 4 Description of the Product 4 Description of the Product 4 1 General Description Serial Number Label User Label Boiler Control Flap Fig 1 4 2 Operating Principle 12 EcoBlue Plus Combi 1 The Baxi EcoBlue Plus Combi range of fully automatic gas fired wall mounted condensing combination boilers are room sealed and fan assisted and will serve central heating and mains fed domestic hot water 2 The boiler is set to give a maximum output of 24 model 24 KW DHW 21 2 kW CH Condensing 28 model 28 kW DHW 25 3 kW CH Condensing 33 model 33 KW DHW 29 6 kW CH Condensing 3 The boiler is factory set for use only on Natural Gas G20 4 Priority i
26. ndicating an error The gas pressure is too low Condensate drain blocked Solution Check that the boiler is being supplied with power Check fuses and the switches Check whether the gas valve is properly open If the property has a prepayment meter ensure it has sufficient credit Activate the DHW mode Re pressurise the system Flow must be at least 2 5 litres per minute Increase the value with the CH temperature button or if a room thermostat is connected increase the temperature on the room thermostat Activate the heating mode Open the valves of all radiators connected to the system Check that the boiler is being supplied with power Check fuses and switches Check whether the gas isolation valve is properly open If the property has a prepayment meter ensure it has sufficient credit Re pressurise the system Increase the value with the CH temperature button or if a room thermostat is connected increase the temperature on the room thermostat Ensure that timers amp thermostats are calling for heat Check that the boiler is being supplied with power Check the fuses and switches Re pressurise the system Press the Reset button DR Correct the error if possible Check whether the gas isolation valve is fully open Open the gas isolation valve Check drain especially any external runs in freezing temperatures 7212137 01 07 14 9 Decommissioning 9 1 Decommissioning Procedure
27. on 0844 871 1525 When contacting heateam it will be useful to have the benchmark checklist at the back of the Installation amp Service Manual to hand as it includes details relevant to the boiler and installation 3 R fault errors can be reset by pressing the d R button and holding for two seconds L Error Code 118 can be reset by restoring the correct system pressure as described in Section 7 4 VAN WARNING If an error code different from those described in the Table of Error Codes appears on the display or a certain fault appears frequently contact heateam EcoBlue Plus Combi 23 8 2 Troubleshooting Fault Finding Problem There is no domestic hot water The radiators are cold The boiler is not working 24 EcoBlue Plus Combi 1 If the boiler is not working also check section 5 3 Operation Checking Procedure amp Basic Fault Identification or contact your Installer Possible Causes The boiler is not working The DHW function is switched off The water pressure is too low lt 0 5 bar Insufficient flow The temperature set point for the heating is too low The heating mode is deactivated The radiator valves are not open The boiler is not working The water pressure is too low lt 0 5 bar The temperature set point for the heating is too low No demand for heating No power supply The water pressure is too low lt 0 5 bar The boiler is i
28. rious models of room thermostat are available The thermostat type and setting affect the total energy consumption A few tips p gt Fully opening or closing thermostatic radiator valves results in unwanted temperature fluctuations Turn the thermostat knob or valve higher or lower in small steps Lower the thermostat to approximately 20 C This reduces heating costs and energy consumption When rooms are to be aired lower the thermostat well in advance gt When setting thermostats or programmers take account of days when nobody will be in and holidays 7212137 01 07 14 Warranty 12 12 Warranty 12 1 General Baxi would like to thank you for buying one of our appliances and for your trust in our product In order to ensure continued safe and efficient operation it is essential that the product is regularly inspected and maintained Your installer annual service provider or our service division heateam can assist with this 12 2 Terms of Warranty 12 2 1 Standard Warranty Terms and Conditions Warranty Registration Service amp Repair For the warranty to be activated and maintained please make sure e Benchmark Checklist is completed by your installer e Warranty is registered with Baxi e The boiler has an annual service Please be aware that if you do not activate your warranty a basic one year warranty will apply For full terms and conditions visit www baxi co uk terms Benchmark Checklist Th
29. s given to domestic hot water 5 The boiler model serial number and Gas Council number are also shown on the information label behind the boiler control flap Fig 1 This is for user reference IEY The boiler can be set in 3 operating modes Summer DHW only Winter CH amp DHW or Heating Only CH only by use of the S M button see Section 6 1 4 2 1 In Operation 1 Whilst the boiler is in operation cooled flue gases are discharged through the flue gas discharge pipe This may appear as a cloud of steam which is normal 2 Condensed water is discharged from the boiler heat exchanger into a pipe the condensate drain This pipe must never be altered or re routed except by a qualified professional 7212137 01 07 14 Description of the Product 4 4 3 Control Panel Description Key to Controls Boiler Information View Standby Reset Esc 0 R Standby Reset Esc Button i P Boiler Information View Button E M Increase CH Temperature Button JOB 6 mr O we Decrease CH Temperature Button a a II ww aay Increase DHW Temperature Button Wa Decrease DHW Temperature Button Domestic Hot Water DHW Temperature Adjustment 3 Central Heating CH eT Summer Winter Only Heating Mode Button Temperature Adjustment ma Summer DHW only mode Summer Winter Heating Only
30. tings are intended to be used in the DHW system connected it is strongly recommended that the DHW flow rate DOES NOT fall below 2 5 l min This will ensure reliable operation of the DHW START function Is there electricity to the YES Is the Burner Flame NO Make sure the gas YES __ boiler Is the display lit Li H h K supply is turned ON gt play __________ showing and check if other NO YES gas appliances are operating e g fire cooker If the property has a prepayment meter 1 F1 C ensure it has Burner Flame gt sufficient credit Indicates burner aan n oS NO is on MOT Te gt wee If no gas consult your ire Check electrical supply to Boiler operating boiler is switched on satisfactorily Is the Room Thermostat if yes Is the Central Heating YES w System Pressure between 0 7 and 2 5 bar Is the Timer ON and YES calling for heat gt fitted set high enough w 15 2 Wl o SE My amp Typical examples of external timer If the reading falls below 0 7 bar repressurise the system SHON ee Turn Room Thermostat as described in section 7 4 i355 to maximum setting FE Eee typical example shown 15 NU 2 quil Li Ensure timer is set for Central Heating ON see a any instructions supplied with timer _ ar I Error Code 118 showing low pressure 16 EcoBlue Plus Combi
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