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AT&T 993 User's Manual

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1. aaaaivavvnvnvvavsrassnnnna 51 Especially about corded telephones 6 4 Call Waltings sassunasarasnnanudksksvvnar 52 FCC and ACTA information sees 65 Message waiting and Part 15 of FCC rules eesscesccseseeessesseseseeees 67 NEW CALL LIQh ts eeseesssecseeeseeesneeeee 52 Limited warranlylsasssissnondndnundsnanunununmni 68 Default settingsS anandsmsnsnanuuavnsbakii T1 Call history General product Care a ateicicieiecaci 72 Call history operation aaaateaxvretevertevcnevtaret 53 Technical specifications a aad ev cii 73 View Call history SUMMATY cssessesenseeen 53 aje i SR en E 74 Review records in call history in the order TECCIVEG dst an usa 53 Review records in call history by line 54 Remove calls from call history 54 Dial a number from call history 55 Dial Option S sans sasaran 55 Save a call history entry to the g 10 10 KR 56 Save a number from call history in ONE TOUCH location 57 Display screen MESSAGES ceecceeesseeeseeeees 57 Getting started Product overview This AT amp T 993 two line speakerphone with caller ID call waiting can be used with one or two incoming telephone lines and features a speakerphone for hands free use It is hearing aid compatible and can also be used hands free with a two band 2 5 mm headset purchased separately This telephone can be used on a desk or mounted on a wall and does
2. Press ENTER to begin feature setup VOICE MESSAGES Press V until the screen displays VOICE MESSAGE Press ENTER The screen displays L1 COVM ON OFF a 4 Press V until the screen displays L1 LIGHT OFF ee Press ENTER to turn the light off for that line The screen displays L2 LIGHT OFF 6 Repeat Step 5 to turn the light off for the other line Le MORTARE Y Press and hold ENTER to return to the idle screen Q NOTES 1 This feature only turns off a NEW CALL light it does not delete the voicemail message s Use this feature when the telephone indicates there is voicemail when you have none or you have accessed your voicemail from a different telephone line while away from home If there actually is a new voicemail message your local telephone company will continue to send the signal which makes a NEW CALL light flash 2 The telephone company voicemail may alert you to new messages with a stutter broken dial tone Contact your telephone company for more details VOICE MESSAGES 25 HOME AC empty 908 555 0100 calls 12 08 PM 12 26 SMITH JOHN 19085550100 CLO5 L1 HOME AC 908 908 555 0100 calls 12 08 PM 12 26 SMITH JOHN 5550100 CLO6 L1 AREA CODES 908 HOME Telephone operation Feature setup Program home and local area codes Home area code is the area code for your telephone number Most users dial the seven digits of a telephone number to make a call withi
3. Caller s telephone number The time and date of the call the caller s name and telephone number are included on the screen if sent by the caller s telephone company The incoming line of the call also appears on screen L2 in the above example If two calls come in at the same time the screen displays information about both calls Caller s name on Line 1 Caller s name on Line 2 Line of call In certain circumstances there may be up to a 6 second delay before the screen displays both caller s information Other messages may appear on screen See Display screen messages on page 57 for more information Caller ID information will remain on the screen for about 30 seconds after the telephone stops ringing or until the call is answered If you subscribe to caller ID service this telephone automatically resets the time and date each time new call information is received You can set the time and date yourself if desired See Set the time and date on page 22 Q NOTES 1 Caller ID features work only if both you and the caller are in areas offering Caller ID service and if both telephone companies use compatible equipment 2 If caller ID information is received while you are programming the memory the call information will be stored in call history without appearing on screen 51 NEW CAIL REMOVE CALL HISTORY LINE 2 CONFERENCE LINE 1 LINE 2 AUTO REDIAL FLASH PAUSI 12 0
4. comes with the auto speaker set to OFF See One touch operation on page 38 for details about speed dial O nore Auto speaker dials the desired number in the preferred mode see page 21 If the headset is not connected the call is dialed using the speakerphone 1 Press ENTER to begin feature setup 2 Press ENTER again The screen displays ONE TOUCH and PROGRAM 3 Press W until the screen display shows AUTO SPEAKER and the current setting 4 Press 4 or P to toggle between OFF and ON 5 When the desired setting is shown press VW or ENTER to save your choice 6 When the screen displays MAIN MENU press and hold ENTER to return to the idle screen Set the primary line 1 Press ENTER to begin feature setup 2 Press W until the screen displays PHONE SETTINGS 3 Press ENTER The screen displays PRIMARY LINE and the current setting 4 Press 4 or P to toggle between LINE 1 and LINE 2 5 When the desired line is displayed press W or ENTER to save the setting The screen displays ALS ON OFF 6 Proceed to step 5 of Turn automatic line selection on or off on page 20 to set the next feature Automatic line selection OR Press and hold ENTER to return to the idle screen O vore When the telephone is off hook the primary line setting is disabled 19 NEW CALL ORY LINE 2 PHONE SETTINGS lt gt ON ALS ON OFF Telephone operation Feature setup Turn automatic line selection on or off When t
5. feature options ENTER A V P 4 Primary Line This is the line on your telephone designated to be selected automatically when you lift the handset press SPEAKER or press HEADSET 7 Getting started Telephone location Choose a central location close to a telephone jack and an electrical outlet not controlled by a wall switch The telephone can be placed on a flat surface or mounted on a standard wall plate Avoid placing the telephone too close to e Communication devices such as personal computers computer routers television sets VCRs wireless routers wireless broadband wi fi or 802 11 or cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of the washing machine or work bench Getting started Optional spare battery You can purchase a 9V alkaline battery and keep it in the spare battery compartment of the telephone base at all times In the event of a power failure and with the optional spare battery installed in the telephone all the telephone functions will work normally until the battery needs to be replaced 1 P Remove the mounting bracket from the underside of the telephone base Press the tabs in the direction of the arrows and pu
6. modular wall jack Make sure the telephone line cord snaps firmly into place at both ends Place the telephone on the wall mounting plate and pull down until it is held securely Two line 5 modular wall jack 14 Getting started Wall mounting e If there are two separate one line wall jacks use both telephone line cords Plug one end of the clear telephone line cord into the jack labeled L1 or L1 L2 on the back of the telephone Plug one end of the black telephone line cord into the jack labeled L2 on the back of the telephone Route the cords through the channel bundle the cords and store them inside the bracket For line 2 you will need to lift up the bracket and put the cord through the hole in the bracket Route the cord through the channel so it comes out at the bottom of the phone and return the bracket to the wall mount position Make sure the bracket clicks securely into place Plug the free end of the telephone line cord for Line 1 into the Line 1 modular wall jack Plug the free end of the telephone line cord for Line 2 into the Line 2 modular wall jack Make sure the telephone line cords snap firmly into place at both ends Place the telephone on the wall mounting plate and pull it down until it is held securely Modular wall jack for Line 1 Modular wall jack for Line 2 6 Check for a dial tone Press LINE 1 then lift the handset or press SPEAKER and liste
7. one caller 1 Press HOLD 2 Press the LINE button of the person with whom you wish to speak privately 3 Press CONFERENCE to continue the conference call To disconnect one party from a conference call and keep the other on the line press the LINE button of the call you want to continue Low battery indicator The screen displays Batt when the battery needs to be replaced or when no battery is installed Lights and what they mean LINE green LINE red MUTE SPEAKER HEADSET NEW CALL STATUS On steadily This line is selected for use or is the designated primary line On steadily This line is in use Flashing slowly This line is on hold Flashing quickly This line is ringing On This telephone is muted On You are on a speakerphone call Flashing This telephone is dialing an Auto Redial call The microphone is not active On You are on a headset call On steadily You have unreviewed call history on this line Flashing You have new voicemail messages waiting on this line 37 One touch operation speed dial One touch speed dial This telephone has 18 one touch locations for storing telephone numbers You can store up to 24 digits in each location The first nine locations can be accessed by using only the one touch keys To access the remaining nine locations press LOWER and then the one touch key for the desired location You may wish to write the names or telephone numbers of one
8. removed Your product should now operate normally no action is required 62 Appendix Important product information A This symbol is to alert you to important operating or servicing instructions that may appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information Read and understand all instructions in this user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There may be a slight chance of electric shock from lightning Do not use a telephone in the vicinity of a gas leak If you suspect a gas leak report it immediately but use a telephone away from the area where gas is leaking If this product is a cordless model make sure the base is also away from the area Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally read Troubleshooting in this user s manual If you ca
9. stored Q NOTES A 1 You can exit the number storing process at any time Press W until the screen shows EXIT PROGRAM then press ENTER SPEAKER gt MIC OR i Press and hold ENTER LOWER 2 You can store up to 24 digits in each one touch location If you try LOWER MEMORY to store more than 24 digits the screen will briefly display Only 24 12341 567 digits are allowed and a low pitch error tone will sound Has been stored 39 CE LINE 1 LINE 2 HOLD 4 ICE LINE 1 LINE 2 HOLD TO REDIAL FLASH PAUSE 4 Ol NEW CALL ONE TOUCH VIEW 4 One touch operation speed dial One touch speed dial Store a pause in a one touch entry You can add a pause while storing a dialing sequence which requires a pause during actual dialing When entering a pause press PAUSE Each pause counts as one digit and appears on the screen as P Continue storing the number as usual Store a flash in a one touch entry You can store the flash signal required for some special services as part of a dialing sequence When entering a flash signal press FLASH Each flash counts as one digit and appears on screen as F Continue storing the number as usual Store a wait in a one touch entry You can include a 30 second wait while storing a dialing sequence which requires a break during actual dialing While you are entering the number to be stored the screen displays WAIT Press ENTER Whe
10. the timer starts when dialing The screen displays the elapsed time in minutes and seconds up to 59 59 and then displays the hours and minutes up to 10 hours 09 59 before starting at 00 00 again The timer stops automatically when the line is disconnected When you put a call on hold the timer remains on the screen Volume Handset Speakerphone Headset volume control When you are on a call press VOLUME A to increase the listening volume Press VOLUME to decrease the listening volume The speakerphone has eight volume levels The handset and headset have four levels There are three beeps when you reach the minimum or maximum level Ringer volume The ringer volume for each line can be adjusted independently If a LINE button has been pressed volume adjustments will affect the selected line If no line is selected volume adjustments will affect the primary line programmed see Set the primary line on page 19 If one line is ringing volume adjustments will affect the ringing line Press VOLUME A or VOLUME to adjust the ringer volume This telephone has eight ringer volume levels including off Each time you adjust the ringer there is a sample ring indicating the volume level O nore The phone has a default distinctive ring tone for line 1 and line 2 which cannot be changed 32 CONFERENCE LINE 1 LINE 2 AUTO REDIAL FLASH PAUSI LOWERI SPEAKER 2 HEADSET MUTE 9085550100 Display Dial 908
11. view the most recent caller s information for that line Press A or V to scroll through the records in call history for the selected line in the order they are received Remove calls from call history Remove a specific call record from call history 1 Locate the call record to be deleted following the instructions under Review records in call history in the order received on page 53 Press REMOVE The screen displays the next record in call history If there are no records in call history the screen displays Call history list is empty SSS HE aL Remove all calls from call history I 2 Press CALL HISTORY Press REMOVE The screen displays To remove all calls press REMOVE again Press REMOVE again within three seconds to confirm the command and delete all records from call history 54 NEW CALL ORY LINE 2 Call history Call history operation Dial a number from call history When reviewing call history records you can dial a displayed telephone number If you have already entered the home and local area codes as mentioned on page 26 the telephone numbers shown in the Call history will already be displayed correctly 1 Locate the desired number in call history see Call 10 27 AM 11 12 JOHN SMITH 5775141 DIAL 10 27 AM 11 12 JOHN SMITH 5775141 DIAL ALTERNATE history operation on page 53 2 Press ENTER The screen displays DIAL 3 Press ENTER The telephone automatically selects a
12. 2 on the back of the telephone Plug the other end into the modular wall jack for Line 1 Insert one end of the black telephone line cord into the jack on the back of the telephone labeled L2 Then plug the other end into the modular wall jack for Line 2 Make sure the telephone line cords snap firmly into place at both ends wall jack for jack for Line 2 Black telephone line Line 1 a cord 4 conductor Modular H i Modular wall Clear telephone line cord 10 Getting started Telephone installation 2 Connect the handset to the telephone Plug the coiled handset cord into the handset jack on the left side of the telephone Plug the other end of the coiled handset cord into the handset then hang up 3 Connect the power adapter Thread the power adapter cord behind the slot at the back of the telephone base Then plug the smaller end of the power adapter into the jack labeled 9V AC POWER on the back of the telephone Plug the power adapter into an electrical outlet not controlled by a wall switch Electrical outlet not controlled by a wall switch Power adapter POWER jack Slot 4 Check for a dial tone Press LINE 1 then lift the handset or press SPEAKER and listen for a dial tone Then press LINE 2 and listen for a dial tone If there is no dial tone see Troubleshooting on page 58 5 Confirm Lines 1 and 2
13. 5550100 Telephone operation Basic operation Redial The last number dialed on this telephone up to 24 digits is stored in redial memory until another number is dialed Handset To dial the same number again lift the handset listen for the dial tone and press AUTO REDIAL Speakerphone or headset To dial the same number again press SPEAKER or HEADSET then press AUTO REDIAL The telephone automatically dials the last number using the primary line selected See Set the primary line on page 19 To dial the same number using a specific line press SPEAKER or HEADSET Press the desired LINE button then press AUTO REDIAL vore There may be a delay before the number is dialed when using the redial feature This is normal Display dial The display dial memory contains either the last incoming telephone number received on the telephone the last number reviewed in call history or the last number reviewed in the directory whichever is the most recent It is shown on line 4 of the display Handset To dial the displayed number lift the handset listen for the dial tone then press ENTER Speakerphone or headset To dial the displayed dial number press SPEAKER or HEADSET then press ENTER To dial this number on a specific line press SPEAKER or HEADSET then press a LINE button and press ENTER 33 Telephone operation Basic operation Auto redial CONFERENCE LINE 1 LINE 2 gt The telephone c
14. 8 PM 12 26 L1 22 New Calls L2 11 New Calls Caller ID Call ID operation Call waiting If you subscribe to the caller ID with call waiting service and there is a call waiting call the screen displays call information for the call 1 Press FLASH to access the call waiting call 2 To switch back to the original call press FLASH again Message waiting and NEW CALL lights There is a NEW CALL light for each line A NEW CALL light stays on when there is unreviewed call information on that line If you subscribe to a voicemail service a NEW CALL light flashes when there are unretrieved messages waiting on that line The screen also displays information about the number of new calls for each line 52 NEW CALL REMOVE CALL HISTORY LINE 2 CALL HISTORY L115 CLS 10 New L2 05 CLS 00 New ALL LINES 10 27 PM 11 12 SMITH JOHN 5550123 CLO01 L2 New Rep5X Call history Call history operation Information about the last 99 incoming calls is stored in the call history You can review the call history to find out who has called return the call or save the caller s name and number into the one touch keys or directory When the call history is full the earliest entry is deleted to make room for new incoming call information If a call is answered before the information appears on the screen it will not be saved in the call history View call history summary 1 Press CALL HISTORY The screen displays the
15. INGS 23 Telephone operation Feature setup Turn the central office voicemail COVM indicator on or off If you subscribe to voicemail service with your local telephone company turn the COVM indicator on to have the NEW CALL light for that line flashing when there are ose messages waiting If you do not subscribe to voicemail VOICE MESSAGES service turn the COVM indicators off for each line 1 Press ENTER to begin feature setup lt gt ON 2 Press V until the screen displays VOICE MESSAGE L1 COVM ON OFF 3 Press ENTER The screen displays L1 COVM ON OFF and the current setting 4 Press 4 or P to select between OFF and ON for the ON line shown L2 COVM ON OFF 5 Press V to save the current setting and display the next line with its voicemail setting 6 Repeat step 4 to turn the voicemail indicator on or off for the other line T When finished setting the voicemail indicators press WV or press ENTER to save the setting The screen displays L1 LIGHT OFF 8 Proceed to step 5 of Turn NEW CALL light off on page 25 to set the next feature NEW CALL light OR Press and hold ENTER to return to the idle screen VOICE MESSAGES 24 Telephone operation Feature setup Turn NEW CALL light off If a NEW CALL light continues to flash when there are no messages on that line you may have received a false signal from your telephone company You can turn off the light manually
16. LER ID 3 Press ENTER The screen displays AREA CODES 4 Press V until the screen displays CID CALL WAIT and the current setting 5 Press 4 or P to select between ON and OFF 6 When the correct setting is shown press V or press ENTER to save your choice The screen displays MAIN MENU 7 Press ENTER to return to the main feature setup menu and continue setting up your telephone OR Press and hold ENTER to return to the idle screen vore If you turn this feature off a beep will sound while there is a call waiting during a call Language Set the display language 1 Press ENTER to begin feature setup 2 Press W until the screen displays LANGUAGE and the current setting 3 Press 4 or P to scroll through the language choices English Espanol or Francais When the desired language is displayed press W or ENTER to save the setting 4 Press and hold ENTER to return to the idle screen 29 Telephone operation Basic operation Make answer or end a call REMOVE CALL HISTORY TiN H a n d s et To make a call lift the handset and dial the number The E number appears on screen when dialing Je To answer a call lift the handset AUTO REDIAL W s la To override automatic line selection lift the handset then press and release a LINE button OR Press the LINE button for the desired line and lift the handset To end the call replace the handset Speakerphone To m
17. Press LINE 1 and dial one of the telephone numbers If there is a busy signal line 1 is the number you called If line 2 rings line 2 is the number you called 11 Getting started Data port If you want to connect another device such as a modem or a fax machine to the wall jack use the jack labeled DATA on the telephone The data port uses line 2 only Data port 9 NOTES 1 Use only the power adapter supplied or equivalent with this product To order a replacement power adapter visit our website at WWw telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 Be sure to use an electrical outlet not controlled by a wall switch The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 12 Getting started Wall mounting A wall jack with mounting studs is required for wall mounting This wall jack with mounting studs may be available for purchase from a hardware store or consumer electronics retailer and may require professional installation 1 Rotate the mounting bracket The mounting bracket should be set into the downward position as shown below 2 Reverse the handset tab Hold down the switchhook and slide the tab up and out of its slot Turn the tab so that the end with the hook points up then insert the tab back
18. T to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without valid proof of purchase see item 6 below or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or call 1 800 222 3111 In Canada call 1 866 288 4268 NOTE Before calling for service please review the user s manual a check of the PRODUCT controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty Transportat
19. TER to return to the idle screen Choose how to store repeat calls in call history You can choose how new calls from the same number are displayed Choose Combined to show only the most recent call from the number Select Separate to display each call individually 1 Press ENTER to begin feature setup 2 Press W until the screen displays CALLER ID 3 Press ENTER The screen displays AREA CODES 4 Press V until the screen displays REPEAT CALLS and the current setting 5 Press 4 or P to select between Combined and FEATURE SETUP CALLER ID CALLER ID Separate lt gt Combined 6 When the correct setting is shown press V or press REPEAT CALLS ENTER to save your choice The screen displays CID CALL WAIT T Proceed to Step 5 of Turn caller ID with call waiting on or off on page 29 to set the next feature Caller ID with call waiting OR Press and hold ENTER to return to the idle screen 28 FEATURE SETUP CALLER ID CALLER ID lt gt On CID CALL WAIT NEW CALL ORY LINE 2 FEATURE SETUP lt gt English LANGUAGE F Telephone operation Feature setup Turn caller ID with call waiting on or off If you subscribe to combined caller ID with call waiting service from your local telephone company activate this feature in order to see call information for call waiting calls 1 Press ENTER to begin feature setup 2 Press W until the screen displays CAL
20. Try moving the appliance or telephone base to another outlet 59 Appendix Troubleshooting My calls cut in and out when I am using the telephone hear other calls Other electronic products can cause interference to your telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones room monitors televisions VCRs personal computers kitchen appliances wireless routers and other cordless telephones If you have a headset plugged into the telephone try unplugging it and firmly plugging it in again If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from each other or use a different surge protector Disconnect the telephone base from the modular jack and plug in another corded telephone If the calls are still not clear the problem is probably in the wiring or local service Contact your local service company charges may apply Do you have DSL service If yes you need to have a DSL filter installed Contact your DSL service provider for a DSL filter Disconnect the telephone base from the telephone when using the telephone jack Plug in a different telephone If you still hear other calls the problem is
21. USA atat Proud Sponsor User s manual 993 Two line speakerphone with caller ID call waiting OPER 0 Congratulations on purchasing your new AT amp T product Before using this AT amp T product please read the Important product information on pages 63 64 of this manual Please thoroughly read the user s manual for all the feature operation and troubleshooting information necessary to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Model 993 Type Two line speakerphone with caller ID call waiting Serial found on the bottom of the telephone base Purchase date Place of purchase 2008 2009 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China You must install the power adapter before using the See page 11 telephone for easy instructions For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 caution To reduce the risk of fire or injury to persons or damage to the telephone read and follow these instructions carefully Use only alkaline 9V batteries purchased separately Do not dispose of the batte
22. When entering two characters in a row with the same dial pad key for example M and O you must press P to move the cursor to the next position Press P to move or add a space Press 4 to backspace The name will appear on screen when you enter it When finished entering the name press ENTER to continue entering the telephone number The screen displays the name you entered and Enter number O vore You can store up to 16 characters of the name in the directory TWICE 3TIMES 4TIMES 5TIMES 6TIMES 7TIMES 8 TIMES Qo 2 E a H 6 7 B 9 x C OZA IMO lt lt D Or moO N O NOOUVUIR WIN A D G J M P 7 W o El O 45 Directory Directory operation Store a name and number in the directory CONFERENCE LINE 1 LINE 2 6 Use the dial pad keys to enter the telephone number UTO REDAL FSH PAUS to be stored OR Press AUTO REDIAL to copy the last number dialed at this extension onto the screen Press P to move to the next character or add a space as Press to backspace The number will appear on the second line of the screen when entering 7 When finished entering the number press ENTER ee to store the name and number in the directory The screen briefly displays the name and number stored AARON and SAVED Then the screen will automatically return 9775141 to include ADD ENTRY SAVED nore To exit the direc
23. Y LINE 2 JIM 5775141 DIAL CONFERENCE LINE 1 LINE 2 AUTO REDIAL FLASH PAUS AARON 5775141 REMOVED 1 2 Press ENTER and A or V to view entries 3 4 Press ENTER to dial the number on the screen The Press DIR Press ENTER The screen displays DIAL call is dialed in the mode speakerphone or headset programmed see Set preferred mode on page 21 using the primary line programmed see Set the primary line on page 19 OR Lift the handset or press SPEAKER or HEADSET then press ENTER The telephone automatically selects an idle line and dials the number OR Press a LINE button to select a line then press ENTER The number is dialed in the mode speakerphone or headset programmed see Set preferred mode on page 21 The screen displays the number while dialing Remove a name and number from the directory 1 Find the entry for the number to be deleted by following the directions under Review directory entries on page 47 When the desired entry is displayed press REMOVE The screen briefly displays the directory entry and REMOVED Then it automatically returns to the first directory entry 49 12 08 PM 12 26 SMITH JOHN Caller ID Caller ID operation Information about caller ID with call waiting This product has a caller ID function with call waiting feature which works with service from your local telephone company Caller ID with call waiting lets y
24. aeaveeooexez 10 Switch between lines during a call 35 Dala pOllsumbossak stal kai sst saskva 12 MU 6slaslss a lk k s 36 Wall Mounting aaaaieaaiaaaeveeansneanicansannannannnan 13 E 12 15 J JAR A EEEE TAAA E EE 36 Optional headset 16 Conference CallS aaacetecceccccoccerceceseceoesereeneeeet 36 Low battery indicator eseecseessesceesseeeneeee 37 Telephone operation Lights and what they mean 37 Menu Operations 17 Menu structure aaaacaieieaiearaeasennanansansnsannan 18 One touch operation speed dial Feature setup a tateaiee ravatevesatsvensavanennavannn 19 One touch speed dial 38 Turn auto speaker On or 0ff 19 Store a number in one touch 39 Set the primary line aeaieaeveacavi 19 Store a pause in a one touch entry 40 Turn automatic line selection on Store a flash in a one touch entry 40 Or pm eC aed eRe NE 20 Store a wait in a one touch entry 40 Set preferred MOCE ccssscssssssssceessssssseessesssese 21 View a one touch entry a acsutnceconcococcx 40 Set the time and date 22 Dial a one touch number aa arac neacniocx 41 Turn screen backlight on OF Off 23 Edit a one touch number 2aaaa 42 Set the scroll rate aaa aieiceioaeozaoeoeee 23 Erase a one touc
25. ake a call press SPEAKER The SPEAKER light goes on Wait for a dial tone before dialing the number The number appears on screen when dialing To answer a call press SPEAKER or press the LINE button of the incoming call then press SPEAKER To override automatic line selection press SPEAKER then press and release a LINE button Dial the number within twenty seconds OR Press the LINE button for the desired line and press SPEAKER Dial the number within twenty seconds To end a call press SPEAKER again SPEAKER Q NOTES 1 If one line is in use any calls made or answered on the other line will use the same mode handset speakerphone or headset already in use 2 If you dial a telephone number with more than 16 digits the screen will display only the last 16 digits 3 When making a call the telephone uses the primary line programmed See Set the primary line on page 19 When answering a call it automatically selects the ringing line 4 If headset is programmed as the default mode see Set preferred mode on page 21 you must press SPEAKER to activate the speakerphone 30 HEADSET NEW REMOVE CALL HISTORY LIN 3 HEADSET MUTE LOWER SPEAKER D MUTE LOWER SPEAKER Telephone operation Basic operation Make answer or end a call Headset Make sure the headset is plugged into the headset jack There will be a low pitch err
26. an automatically redial the last outgoing vate number up to 10 times until the other telephone rings or you cancel auto redial It will activate the speakerphone to make auto redial calls 1 While the telephone is on hook press AUTO REDIAL It dials the number in redial memory using the primary line selected or automatic line selection if it is turned on See Set the primary line on page 19 or Turn automatic line selection on or off on page 20 OR While the telephone is on hook press a LINE button to select a line then press AUTO REDIAL The telephone dials the number in redial memory mj 2 When the other telephone rings or the other party HEADSET MUTE SPEAKER answers lift the handset press SPEAKER or press 9 HEADSET to speak with the other party If the number dialed is busy the telephone will disconnect The telephone will wait 40 seconds and redial the same number up to 10 times V To cancel auto redial at any time e Press AUTO REDIAL again e Lift the handset OR e Press SPEAKER or HEADSET if a headset is connected twice O nore The AUTO REDIAL LED is on and the SPEAKER LED is blinking while the redial feature is activated 34 Telephone operation Options while on calls Hold While on a call press HOLD The LINE light for the call YC C will flash slowly while the call is on hold You can replace ST the handset in the cradle without disconnecting the li
27. any If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned 5 Hearing aid compatibility If this product is equipped with a corded or cordless handset it is hearing aid compatible 6 Programming testing of emergency numbers If this product has memory dialing locations you may choose to store police fire department and emergency medical service telephone numbers in these locations If you do please keep three things in mind a We recommend that you also write the telephone number on the directory card if applicable so that you can still dial the emergency number manually if the memory dialing feature does not work b This feature is provided only as a convenience and the manufacturer assumes no responsibility for customer reliance upon the memory feature c Testing the emergency telephone numbers you have stored is not r
28. ature setup 2 Press W until the screen displays PHONE SETTINGS 3 Press ENTER The screen displays PRIMARY LINE 4 Press V until the screen displays LCD BACKLIGHT and the current setting PHONE SETTINGS 5 Press lt 4 or P to select ON and OFF 6 When the correct setting is shown press V or ENTER lt gt ON to save your choice The screen displays SCROLL LCD BACKLIGHT RATE 7 Proceed to step 5 of Set the scroll rate below to set the next feature Scroll rate OR Press and hold ENTER to return to the idle screen Set the scroll rate You can scroll through menu items or set choices more quickly using this feature Press and hold the desired scroll button A V P or The screen will scroll through the choices at the rate programmed 1 Press ENTER to begin feature setup 2 Press W until the screen displays PHONE SETTINGS 3 Press ENTER and the screen displays PRIMARY LINE 4 Press V until the screen displays SCROLL RATE and the current setting lt gt Medium 5 Press 4 or P to change the setting Very Slow Slow SSA F Medium Fast or Very Fast 6 When the correct scroll rate is shown press V or press ENTER to save the setting The screen displays MAIN MENU MAIN MENU 7 Press ENTER to return to the main feature setup menu and continue setting up your telephone OR Press and hold ENTER to return to the idle screen NEW CALL ORY LINE 2 PHONE SETTINGS PHONE SETT
29. creen vore If you press a LINE button before pressing SPEAKER that line will be used instead of the automatic line selection already programmed Automatic line selection will resume for the next call 20 NEW CALL ORY LINE 2 PHONE SETTINGS lt gt Speakerphone PREFERRED MODE Telephone operation Feature setup Set preferred mode Choose the mode headset or speakerphone which will be used automatically when dialing a number from the directory speed dial or call history without lifting the handset The preferred mode will also be used when auto speaker is set to ON and you dial a speed dial number without lifting the handset For information about the auto speaker setting see Turn auto speaker on or off on page 19 1 Press ENTER to begin feature setup Press V until the screen displays PHONE SETTINGS Press ENTER The screen displays PRIMARY LINE Press V until the screen displays PREFERRED MODE and the current setting 5 Press 4 or P to select between Speakerphone and Headset 6 When the desired mode is displayed press V or ENTER to save the setting The screen displays SET TIME DATE 7 Proceed to step 5 of Set the time and date on page 22 to set the next feature Time and date OR Press and hold ENTER to return to the idle screen P wN 21 PHONE SETTINGS SET TIME DATE A v Telephone operation Feature setup Set the time and date If you subscribe to cal
30. der the table cabinet outlet SAVE THESE INSTRUCTIONS 64 Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23 2001 it complies with Part 68 of the Federal Communications Commission FCC rules If the equipment was approved after that date it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments ACTA We are required to provide you with the following information 1 Product identifier and REN information The label on the back or bottom of this equipment contains among other things an identifier indicating product approval and the Ringer Equivalence Number REN This information must be provided to your local telephone company upon request For equipment approved prior to July 23 2001 the product identifier is preceded by the phrase FCC Reg No and the REN is listed separately For equipment approved after that date the product identifier is preceded by US and a colon and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon For example the product identifier US AAAEQ03T123XYZ would indicate a REN of 0 3 The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called In most but
31. e a call within their own area code and 11 digits outside of their area code If this applies to you enter your own area code into the unit as the home area code After programming if there is a call from within your home area code the screen will display the seven digits of the telephone number You may however live in a region where you are required to dial 10 digits for calls within your area code area code and telephone number If this applies to you enter 000 for the home area code and enter your area code as a local area code After programming if there is a call from within your area code the screen displays the 10 digits of the telephone number Be sure to follow the directions under Program home and local area codes on page 26 during feature setup Local area code Most users dial 11 digits to make calls outside their own area codes If this applies to you you do not need to program any local area codes However if you dial only 10 digits to make calls to areas outside your own area code without dialing 1 then program these local area codes into the telephone Up to four local area codes can be programmed After programming if there is an incoming call from one of these local area codes the screen displays the 10 digits of the telephone number See Program home and local area codes on page 26 for instructions Navigation buttons These are the buttons used when setting up your 993 telephone and for scrolling through the
32. e screen displays DIAL 3 Press W until the screen displays COPY TO DIR 4 Press ENTER to save the name and telephone number to the directory The screen displays the entry and added to DIR The screen automatically returns to the call history entry Q NOTES 1 To exit without saving the number press W until the screen displays RETURN TO LIST then press ENTER 2 To edit the name or telephone number press DIR and scroll to the EDIT function 3 Ifa call record does not include a telephone number it cannot be saved to the directory 56 Call history Call history operation Save a number from call history in a one touch location 1 Locate the call record to be saved see Review records in call history on page 53 Press ENTER The screen displays DIAL A Press V until the screen displays COPY TO 1 TOUCH Press ENTER to begin to save the number The screen displays the entry and PRESS 1 TOUCH Press the one touch key where it is to be saved OR Press LOWER then press the one touch key SPEAKER The screen displays the number and Added TO O 1TOUCH The screen automatically returns to the call history entry 10 27 AM 11 12 Q JOHN SMITH NOTES NEW CALL ORY LINE 2 5775141 1 Ifa call record does not include a telephone number it cannot be COPY TO 1 TOUCH saved to one touch 2 To exit without saving the telephone number press W until the JOHN SMITH screen displays RETURN TO LIST then pre
33. e speakerphone with caller ID call waiting Replacement User s manual Quick start guide directory card Telephone base with Handset Coiled handset cord mounting bracket already installed Seven foot clear telephone line cord 2 conductor Seven foot black telephone line cord 4 conductor Power adapter Getting started Glossary Caller ID Caller identification is a subscriber service available from most local telephone companies for a fee When you subscribe to caller identification you can see the name and telephone number of the caller before answering the telephone if you and the caller are both in areas offering caller ID service with compatible equipment Caller ID with call waiting This is a single combined subscriber service which may be available from your local telephone company If you subscribe to this service you can use your 993 telephone to see the name and telephone number of the caller even while on another call as long as the caller is in an area with caller ID service and both telephone companies use compatible equipment COVM Central office voicemail is a subscriber voice message service which may be available from the local telephone company This service may be called by another name in your area e g call answering or voicemail Home area code This is the area code for your telephone number Most users simply dial the seven digits of a telephone number to mak
34. e this feature press and release MUTE The MUTE light goes on To return to the conversation press and release MUTE again vore Switching from handset to speakerphone or headset or from speakerphone or headset to handset changing lines and putting a call on hold will cancel Mute Flash Use FLASH instead of the switchhook to activate telephone company subscriber services such as call waiting or three way calling O vore During a conference call flash works only on Line 1 Conference calls You can use both lines at the same time to set up a three way conference call 1 When on a call press HOLD 2 Establish a call on the other line 3 Press CONFERENCE All three parties are connected to the same call To end a conference call hang up If one caller hangs up during a conference call there may be a dial tone Press the LINE button of the remaining call to disconnect the other line and eliminate the dial tone O vore Under certain circumstances the other parties on a conference call may not hear one another clearly Place a conference call on hold 1 Press HOLD to hold both lines 2 Press CONFERENCE to release hold and continue the conference call 36 ICE LINE 1 LINE 2 HOLD TO REDIAL FLASH PAUSE NEW CALL LINE 1 DIR REMOVE CALL HISTO CONFERENCE LINE 1 LINE 2 a R AUTO REDIAL FLASH Telephone operation Options while on calls Conference calls Talk privately with
35. ecommended However if you do make a call to an emergency number e You must remain on the line and briefly explain the reason for the call before hanging up e Programming testing of emergency numbers should be performed during off peak hours such as in the early morning or late evening when the emergency services tend to be less busy 66 Appendix Part 15 of FCC rules Some telephone equipment generates uses and can radiate radio frequency energy and if not installed and used properly may cause interference to radio and television reception This product has been tested and found to meet the standards for a class B digital device as specified in part 15 of the FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this product causes interference to radio VCR or television reception when it is in use you might correct the interference with any one or all of these measures e Where it can be done safely re orient the receiving radio VCR or television antenna e To the extent possible relocate the radio VCR television or other receiver with respect to the telephone equipment e If this telephone product runs on AC power plug your product into an AC outlet that is not on the same circuit as one used by your radio VCR or television Modificati
36. elephone or the battery power is low Remove and re install the battery and use it normally If the above measures do not correct the problem the battery may need to be replaced Make sure the ringer is on see page 32 Make sure the telephone line cord and power adapter are plugged in properly pages 10 11 There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously Try unplugging some of them If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Other electronic products can cause interference to your telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a working telephone at the same telephone jack If another telephone has the same problem the problem is in the telephone jack Contact your local telephone company charges may apply The telephone line cord might be malfunctioning Try installing a new telephone line cord There is noise or interference during a telephone conversation Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference
37. ephone line cord might be malfunctioning Try installing a new telephone line cord Disconnect the telephone base from the telephone jack and connect a different telephone If there is no dial tone on the telephone either the problem is in your wiring or local service Contact your local telephone company Make sure HOLD is not pressed If there is no dial tone when the HEADSET key is pressed make sure the headset is firmly connected in the headset jack I cannot dial out First try all the above suggestions in the There is no dial tone section Make sure there is a dial tone before dialing It is normal if the telephone takes a second or two to synchronize before producing a dial tone Wait an extra second before dialing Check that all the telephones connected to the same telephone line are hung up If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply 58 Appendix Troubleshooting Batt is displayed on screen The telephone does not ring when there is an incoming call Eliminate any background noise Noise from a television radio or other appliances may cause the telephone to not dial out properly If you cannot eliminate the background noise first try muting the telephone before dialing or dialing from another room in your home with less background noise There is no spare battery in the t
38. er another NUMBER ERASED number in the same location To clear a one touch location and leave it empty follow the directions in Store a number in one touch on page 39 but do not enter a number The screen displays NUMBER ERASED 42 One touch operation speed dial One touch speed dial Chain dialing If the number you want to store is too long you can split the number and store it in two or more one touch locations both the upper and lower locations To dial a number that is stored in both the upper and lower locations of a one touch key 1 Press one of the LINE keys to select a line then lift the handset or press SPEAKER or press HEADSET if a headset is connected 2 Press the one touch key for the number you stored 3 Press LOWER then press the one touch key again to dial the number To dial a number that is stored in two or more one touch keys 1 Press one of the LINE keys to select a line then lift the handset or press SPEAKER or press HEADSET if a headset is connected 2 Press the one touch keys consecutively to dial the number 43 Directory Directory operation HM This telephone can store up to 100 names and telephone numbers in the directory Names can be up to 16 a characters and numbers can have 24 digits Because 6 directory entries are stored in alphabetical order you may wish to enter names with the last name first in order to maintain consistency with the informat
39. ess ENTER and start to edit the name using the dial pad keys See the instructions in Step 4 of Store a name and number in the directory on page 45 for details Press ENTER to save the new name in the directory The screen briefly displays the new entry and SAVED The screen automatically returns to the main directory menu O vore To exit the directory anytime without storing the entry press DIR The screen automatically returns to the idle screen 47 Directory Directory operation Edit a directory entry Edit a number in the directory 1 Find the directory entry to be changed by following the directions under Review directory entries on page 47 2 When the desired entry is displayed press ENTER The screen displays DIAL 3 Press W until the screen displays EDIT NUMBER 4 Press ENTER to begin editing the number using the JIM 123456789 dial pad keys Press 4 to backspace or P to move to the next character or add a space as a The number EDIT NUMBER will appear on the second line of the screen when you enter it 5 Press ENTER to store the new number in the directory The screen display briefly shows the new entry and SAVED The screen automatically returns to the main directory menu 9 NOTE To exit the directory anytime without storing the entry press DIR The screen automatically returns to the idle screen 48 Directory Directory operation Dial a number from the directory NEW CALL OR
40. ght On Scroll rate Medium COVM indicators Off Call history All calls Repeat calls Combined Caller ID call waiting On Language English T1 Appendix General product care To keep your telephone working and looking good follow these guidelines e Avoid putting it near heating appliances and devices which generate electrical noise for example motors or fluorescent lamps e DO NOT expose it to direct sunlight or moisture e Avoid dropping the telephone and or other rough treatment e Clean with a soft cloth e Never use a strong cleaning agent or abrasive powder because this will damage the finishing e Retain the original packaging in case you need to ship it at a later date T2 Appendix Technical specifications Operating temperature Power adapter input Power adapter output Backup battery Headset jack 13 32 F 122 F 0 C 50 C AC 120V 60Hz AC 9V 300mA Alkaline 9V 2 5mm 32 150 ohm Appendix Index A Add entry 39 45 ALS ON OFF 20 Area codes 26 Auto speaker 19 Auto redial 34 Automatic line selection 20 Battery optional 3 9 37 59 73 C Call history 53 Call information 57 Call record number 53 Call waiting 29 52 Caller ID 7 what is it 7 how it works 51 set on off 29 set time and date 22 Central office voicemail 7 24 Chain dialing 43 Conference calls 36 COVM 7 24 D Data port 12 Date 22 Dial tone 11 15 58 Directo
41. h number a acccocee 42 Turn the central office voicemail Chain dialing Ver a asal EATE 43 COVM indicator ON OF o0ff 24 Turn NEW CALL light Offan 25 Directory Program home and local area codes 26 Directory Ope raliON u sissssssssesasssssanissnssdnsissntanard 44 Set call HIStOVY cdcacdsnsinsinssintcsnntonte 28 Menu Structure cesses I n 44 Choose how to store repeat calls in Store a name and number in the Call HiStOLY secscsscsntsenssnesnsneentnetntneteesneees 28 directory B eveneeneeneneneeneeneeneten 45 Turn caller ID with call waiting on Store a wait in a directory number 46 OP 9 BU canes 29 Review directory entriesS s sssss 4T LANGUAGE eessssssesssssesssssessssssssssnssnsseeeeeseseeessenseeseee 29 Edit a directory entry ceeenrereereereesserneeens 47 Basic operation iateaieteaieararev ssasavsatsvnavani 30 Dial a number from the directory 49 Make answer or end a call 30 Remove a name and number from Switch between handset headset the directory SATIN 49 ANd speakerphone aaaaaaaavaxoteeaieciconeoas 31 Table of contents Caller ID Appendix Caller ID Operation essescseeeseecsseeceeeeseeesseees 50 Troubleshooting 58 Information about caller ID with call Important product information 63 NEETA e EE E satsi 50 Safety information aaaaaaaaivavassassessessenn 63 How caller ID Wworks
42. his feature is turned on and the telephone is off hook it automatically connects to a pre selected line Lines are prioritized in the following order ringing primary ringing non primary idle primary idle non primary and busy primary Ringing primary When the primary line is set to Line 1 and Line 1 is ringing Line 1 is automatically connected Ringing non primary When the primary line is set to Line 1 and Line 1 is idle while Line 2 is ringing Line 2 is automatically connected Idle primary When the primary line is set to Line 1 and both lines are idle Line 1 is automatically connected Idle non primary When the primary line is set to Line 1 and Line 1 is busy while Line 2 is idle Line 2 is automatically connected Busy primary When the primary line is set to Line 1 and Line 1 and Line 2 are busy Line 1 is automatically connected vore The same logic applies if the primary line is set to Line 2 1 Press ENTER to begin feature setup 2 Press W until the screen displays PHONE SETTINGS 3 Press ENTER The screen displays PRIMARY LINE 4 Press V until the screen displays ALS ON OFF and the current setting 5 Press 4 or P to toggle between ON and OFF 6 When the correct setting is shown press V or ENTER to save the setting The screen displays PREFERRED MODE 7 Proceed to step 5 of Set preferred mode on page 21 to set the next feature Preferred mode OR Press and hold ENTER to return to the idle s
43. into its slot The handset can now be held securely in place when the telephone is wall mounted 3 Connect the power cord to the telephone Plug the smaller end of the power adapter into the jack labeled 9V AC POWER on the back of the telephone Route the cord through the slot bundle the cord and secure it with a twist tie if necessary Plug the other end of the power adapter into an electrical outlet not controlled by a wall switch POWER jack Electrical outlet not controlled by a wall switch 13 Getting started Wall mounting 4 Connect the handset to the telephone Plug the coiled handset cord into the handset jack on the left side of the telephone Plug the other end of the coiled handset cord into the handset then hang up 5 Connect the telephone line cord s to the telephone and the modular wall jack s e If there is a single two line modular wall jack use only the black telephone line cord 4 conductor Plug one end of the telephone line cord into the jack labeled L1 or L1 L2 on the back of the telephone Route the cord through the channel bundle the cord and store it inside the bracket Lift the bracket and put the cord through the hole in the bracket Route the cord through the channel so it comes out at the bottom of the phone and return the bracket to the wall mount position Press the mounting bracket until it securely clicks into place Plug the other end of the telephone line cord into the
44. ion delivery or handing charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 69 Appendix Limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranty for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is autho
45. ion stored automatically through the caller ID function of this system To enter directory mode press DIR If there are already 100 stored entries the screen displays DIRECTORY FULL When there is nothing in the directory VIEW ENTRIES the screen displays DIRECTORY EMPTY To exit directory mode anytime press DIR again NEW CALL LINE 1 AUTO REDIAL FLASH PAUS DIRECTORY Menu structure Use the navigation buttons 4 gt A V ENTER to move through menu operations See Menu operation on page 17 for information about moving through menus in the screen display The menu structure for the directory is below VIEW ENTRIES DIAL EDIT NAME DONE CANCEL EDIT NUMBER DONE WAIT CANCEL MAIN MENU ADD ENTRY ENTER NUMBER DONE WAIT CANCEL CANCEL 44 CONFERENCE LINE 1 AUTO REDIAL NEW CALL ORY LINE 2 DIRECTORY ADD ENTRY Enter name ENTER NUM PRESS LINE 2 K FLASH BER ONCE Directory Directory operation Store a name and number in the directory 1 2 3 4 Press DIR to begin working with the directory Press W until the screen displays ADD ENTRY Press ENTER The screen displays Enter name Use the dial pad keys and the chart below to enter the letters digits or symbols to be stored Press the key repeatedly until the desired character is shown on the screen For example press 2 once for A twice for B three times for C and four times for 2
46. ler ID service the time and date are set automatically with each incoming call You can set the time and date manually following these instructions 10 11 12 Press ENTER to begin feature setup Press W until the screen displays PHONE SETTINGS Press ENTER The screen displays PRIMARY LINE Press V until the screen displays SET TIME DATE Press ENTER The screen displays Enter new time and the current setting Use the dial pad keys to begin entering the correct time hh mm The digits of the new time will appear on the screen If needed press A or V to toggle between AM and PM Press ENTER when the choice is shown When the correct time is shown press A or V until the screen displays DATE Press ENTER to save the time and move on to change the date The screen displays Enter new time and the current setting Use the dial pad keys to begin entering the correct date mm dd The digits of the new date appear on screen When the correct date is shown press ENTER to save the setting The screen displays LCD BACKLIGHT Proceed to step 5 of Turn screen backlight on or off on page 23 to set the next feature Screen backlight OR Press and hold ENTER to return to the idle screen O vore If you try to save an invalid time or date there will be a low pitch error tone and the date or time will not be changed 22 Telephone operation Feature setup Turn screen backlight on or off 1 Press ENTER to begin fe
47. ll the mounting bracket away from the telephone base Press the tab and pull to remove the battery compartment cover Insert one new 9V alkaline battery purchased separately following the polarity markings in the battery compartment 1 Polarity markings Replace the battery compartment cover Pull the mounting bracket up to the upside of the telephone base If the telephone is to be mounted on a wall turn to Wall mounting on page 13 OR If you are using the telephone on a table or desk turn to Telephone installation on page 10 vore If you do not have a spare battery optional already installed during a power failure you will only be able to make and receive calls from the handset The ringer will not work until the power is restored Getting started Telephone installation 1 Connect the telephone line cord s to the telephone and the modular wall jack s If there is a single two line modular wall jack use only the black telephone line cord 4 conductor Plug one end into the jack labeled L1 or L1 L2 on the back of the telephone Plug the other end into the wall jack Make sure the telephone line cord snaps firmly into place at both ends gt Two line modular wall jack Black telephone line cord 4 conductor If there are two one line wall jacks use both telephone line cords Insert one end of the clear telephone line cord into the jack labeled L1 or L1 L
48. n idle line and dials the displayed number OR Lift the handset or press SPEAKER or HEADSET then press ENTER The telephone automatically selects an idle line and dials the displayed number OR Press the LINE button for the desired line and press ENTER to place the call The desired number is dialed in the preferred mode speakerphone or headset programmed see Set preferred mode on page 21 vore To exit without dialing press W until the screen displays RETURN TO LIST then press ENTER Dial options You can change the format of a number in call history before dialing 1 Follow the directions in Steps 1 and 2 of Dial a number from call history above The screen displays DIAL 2 Press W until the screen displays DIAL ALTERNATE 3 Press 4 or P to scroll through the alternate dialing formats seven digit number area code seven digit number 1 area code seven digit number or 1 seven digit number The screen displays the alternate formats on the third line 4 When the desired format is displayed dial the call as described in Step 3 of Dial a number from call history above 55 NEW CALL ORY LINE 2 10 27 AM 11 12 JOHN SMITH 5775141 COPY TO DIR JOHN SMITH 5775141 added to DIR Call history Call history operation Save a call history entry to the directory 1 Locate the desired call record to be saved see Review records in call history on page 53 2 Press ENTER Th
49. n for a dial tone Then press LINE 2 and listen for a dial tone If there is no dial tone see Troubleshooting on page 58 7 Confirm Lines 1 and 2 Press LINE 1 and dial one of the telephone numbers If there is a busy signal line 1 is the number you called If line 2 rings line 2 is the number you called Q notes 1 Use only the power adapter supplied with this product To order a replacement power adapter visit our website at Www telephones att com or call 1 800 222 3111 tn canada dial 1 866 288 4268 2 Be sure to use an electrical outlet not controlled by a wall switch 3 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or under the table cabinet outlet 15 Getting started Optional headset Make sure the headset is firmly plugged into the headset jack under the rubber flap on the right side of the telephone There is a low pitch error tone if you press HEADSET when the headset is not plugged in For hands free telephone conversations use any industry standard 2 5 mm headset purchased separately For best results use an AT amp T 2 5 mm headset To order an AT amp T 2 5 mm headset visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Plug 2 5 mm headset into the jack on the right side of the telephone base beneath the small r
50. n storing the wait each wait counts as one digit and appears on screen as W Continue storing the number as usual View a one touch entry 1 Press ENTER to enter the feature menu The screen displays ONE TOUCH Press ENTER The screen displays PROGRAM Press V until the screen displays VIEW Press ENTER The screen displays VIEW on the top line Press the one touch key The screen displays the number stored in that location OR Press LOWER then press the one touch key for the entry to be reviewed The screen displays LOWER MEMORY and the number stored in that location 6 Press and hold ENTER to return to the idle screen OR If Auto Speaker is turned off see Turn auto speaker on or off on page 19 you can also view the number stored in a one touch location while the telephone is on hook by pressing the one touch key s for the number to be viewed 40 One touch operation speed dial One touch speed dial Dial a one touch number If the auto speaker is turned on numbers will be dialed using the method selected in the Set preferred mode on page 21 If the preferred mode is Headset but no headset is connected the number will be dialed using the 4s speakerphone Press and release a one touch key Se p OR Press and release LOWER then press the desired one touch key The number is dialed automatically and displayed on the screen If Auto Speaker is turned off or if you want to use the ha
51. n their own area code and 11 digits outside of their area code If this applies to you you should enter your own area code into the telephone as the home area code After setting if you receive a call from within your home area code the screen will display the seven digits of the telephone number You may however live in a region where you are required to dial 10 digits area code and telephone number for calls within your area code If this applies to you enter 000 for the home area code and enter your area code as a local area code After setting if you receive a call from within your area code the screen displays the 10 digits of the telephone number Most users dial 11 digits to make calls outside their home area codes If this applies to you it is not necessary to set any local area codes However if you dial only 10 digits to make calls to areas outside your home area code without dialing 1 then set these local area codes into the telephone Up to four local area codes can be set After setting if you receive a call from one of these local area codes the screen displays the 10 digits of the telephone number Be sure to follow the directions below to set the home and local area codes 1 Press ENTER to begin feature setup 2 Press W until the screen displays CALLER ID 3 Press ENTER The screen displays AREA CODES 4 Press ENTER The screen displays HOME and the current setting 5 Use the dial pad keys to enter y
52. ndset or headset regardless of the auto speaker programming 1 Lift the handset OR Press SPEAKER OR Press HEADSET and listen for a dial tone 2 Press and release a one touch key OR Press and release LOWER then press the desired one touch key The number is dialed automatically and is displayed on the screen OR While you are viewing the one touch entry 1 Press A or V until the screen display includes DIAL 2 Press Enter Q NOTES 1 For more information about the auto speaker setting see Turn auto speaker on or off on page 19 2 If there is a 30 second wait in the dialing sequence press any dial pad key or one touch key to end the wait and continue the dialing sequence 41 One touch operation speed dial One touch speed dial Edit a one touch number PROGRAM 1 Press ENTER to enter the feature menu The screen 1234 567 displays ONE TOUCH 2 Press ENTER The screen displays PROGRAM 3 Press W until the screen displays VIEW 4 Press ENTER The screen displays VIEW on the top line 5 Press the one touch key The screen displays the number stored in that location 6 Press A or V until the screen displays EDIT Press ENTER 7 Use the dial pad keys to change the number Press to backspace and delete the text Press P to adda space 8 Press A or V until the screen displays DONE Press ENTER WAIT Erase a one touch number To remove a number from one touch ent
53. ne and the speakerphone or headset is automatically disabled To release hold and return to the call Press the LINE button for the call The call will automatically be reconnected in the original mode speakerphone or headset or you can lift the handset The LINE light for the call remains on steadily when you release HOLD For information about automatic line selection see Turn automatic line selection on or off on page 20 ICE LINE 1 LINE 2 HOLD Switch between lines during a call During a call on one line you can make or answer a call on the other line by pressing HOLD You can use the HOLD and LINE buttons to switch back and forth between sE calls as often as necessary Example While using line 1 line 2 rings ol rue W 1 Press HOLD to hold line 1 2 Press LINE 2 to answer the other call 3 Press LINE 1 to hang up line 2 and return to the first call OR Press HOLD to hold line 2 and press LINE 1 to return to your first call Q NOTE lf you switch lines without pressing HOLD first you will disconnect the call 35 LOWER HEADSET MUTE SPEAKER Da ICE LINE 1 LINE 2 HOLD TO REDIAL FLASH PAUSE NEW CALL LINE 1 DIR E a a REMOVE CALL HISTO CONFERENCE LINE 1 LINE 2 d AUTO REDIAL FLASH PAUS Telephone operation Options while on calls Mute Mute allows you to hear the other party but the other party cannot hear you To activat
54. nnot solve the problem or if the product is damaged refer to the limited warranty Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks If this product has user replaceable batteries replace batteries only as described in your user s manual Do not burn or puncture batteries They contain caustic chemicals If this product has a three prong grounding plug or a polarized plug with one wide prong it may not fit in non polarized outlets Do not defeat the purpose of these plugs If they do not fit in your outlet the outlet should be replaced by an electrician aoro Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 in Canada dial 1 866 288 4268 63 Appendix Important product information Especially about corded telephones e Electrical power The telephone base must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged or switched off or if the electrical power is interrupted e Power adapter The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or un
55. not all areas the sum of all RENS should be five 5 0 or less You may want to contact your local telephone company for more information 2 Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines see installation instructions in the user s manual This equipment may not be used with coin telephone lines or with party lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone company or qualified installer 3 Repair instructions If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the limited warranty Bs Appendix FCC and ACTA information 4 Rights of the telephone comp
56. not require AC power for basic operation when a fresh 9V alkaline battery purchased separately is installed The 993 has a data port for connecting the telephone to another device such as a fax machine or modem It has a caller ID feature which supports caller ID with call waiting service Caller ID services are subscriber services available from many local telephone companies for a fee The backlit screen display allows you to view information on the screen even in low light conditions The 993 also features a 24 number memory for fast dialing and has a directory which can store up to 100 additional numbers with names This user s manual contains detailed instructions for installing programming and operating your AT amp T 993 two line speakerphone with caller ID call waiting Please follow the directions carefully Getting started Quick reference guide A V ENTER Press to scroll up Press to display a menu down left or right select a displayed item while in menus from the menu or save an entry CALL HISTORY Press to display caller ID information page 53 NENET oR Remove cas ony LINE 2 REMOVE DIR SE ee Press to delete the Press to store or displayed directory or display directory caller ID entry page entries page 44 an A 49 AUTO REDIAL Press to activate the auto redial page 34 Dial pad keys Press to start a quick S o an J name search while in z the direc
57. numbers of total calls and new calls in call history for each line 2 Press CALL HISTORY again to exit the call history mode Review records in call history in the order received 1 While the telephone is idle press A or V OR Press CALL HISTORY then press ENTER The screen displays the most recent caller s information 10 27AM 11 12 Time and date of the call L2 The call came in on Line 2 SMITH JOHN 5550123 Caller s telephone number CLO1 The call record number Call 01 is the earliest first record in call history New This is new previously unreviewed Rep5X This is repeated call information 5 is the number of repeated calls from the same caller See Display screen messages on page 57 for information about other possible messages 2 Press A or V to scroll through the records in call history in the order they are received 53 Call history Call history operation Review records in call history by line CALL HISTORY 1 L1 15 CLS 10 New L2 05 CLS 00 New 2 ALL LINES v FERENCE LINE 1 LINE 2 AUTO REDIAL FLASH 2 CALL HISTORY L1 15 CLS 10 New L2 05 CLS 00 New ALL LINES Call history list is empty 3 Press CALL HISTORY The screen displays the numbers of total calls and new calls in call history Press A or V until the bottom line of the screen displays the line for the calls to be reviewed LINE 1 or LINE 2 Then press ENTER to
58. ons to this product not expressly approved by the manufacturer could void the user s authority to operate the equipment 67 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to In the United States of America call 1 800 222 3111 or visit www telephones att com In Canada call 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or YOU that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative will repair or replace at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufact
59. or tone if you press HEADSET when the headset is not plugged in To make a call press and release HEADSET The HEADSET light goes on Wait for a dial tone then dial the call The number appears on screen when dialing To answer a call press HEADSET To override automatic line selection press HEADSET then press and release a LINE button Dial the number within twenty seconds OR Press the LINE button for the desired line then press HEADSET Dial the number within twenty seconds O vore If speakerphone is programmed as the default mode See Set preferred mode on page 21 you must press HEADSET to activate the headset Switch between handset headset and speakerphone To switch from handset to headset or speakerphone press HEADSET or SPEAKER then replace the handset IN order to use the headset it must be firmly plugged in To switch from speakerphone to handset lift the handset Do not press SPEAKER or the call will be disconnected To switch from headset to handset when the handset is in the telephone base lift the handset To switch from handset to headset when the handset is off hook press HEADSET To switch from headset to speakerphone press SPEAKER To switch from speakerphone to headset insert the headset plug into the jack firmly and press HEADSET 31 Telephone operation Basic operation Timer When making or answering a call the timer automatically starts For outgoing calls
60. ou see the name and telephone number of the caller before answering the telephone even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone company if e You do not have any caller ID or call waiting services e You have only caller ID service or only call waiting service e You have both caller ID and call waiting but as separate services you may need combined service This product can be used with regular caller ID service or this product s other features can be used without subscribing to either caller ID or combined caller ID with call waiting service There are fees for caller ID services In addition services may not be available in all areas Depending on your service you may see the caller s number or the caller s name and number This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment The time and date are sent by the telephone company along with the call information 50 SMITH JOHN 5550123 12 08 PM 12 26 L2 Caller ID Caller ID operation How caller ID works If you subscribe to caller ID service provided by your local telephone company information about each caller will start to be displayed between the first and second ring Time of call Date of call 12 08 PM 12 26 Caller s SMITH JOHN name 5550123 L1
61. our home area code then press W to save the setting The screen displays LOCAL 1 and the current setting If it is necessary to enter any local area codes use the dial pad keys and then press to save your entry and scroll to the next local area code LOCAL 2 LOCAL 3 and LOCAL 4 26 Telephone operation Feature setup Program home and local area codes 6 When finished entering all of the area codes you need to program press V until the screen displays DONE T Press ENTER The screen displays CALL HISTORY 8 Proceed to step 5 of Set call history on page 28 to set the next feature Call history OR Press and hold ENTER to return to the idle screen 27 Telephone operation Feature setup Set call history You can choose whether or not to store calls in call history 1 Press ENTER to begin feature setup 2 Press W until the screen displays CALLER ID 3 Press ENTER The screen displays AREA CODES 4 Press W until the screen displays CALL HISTORY and the current setting Press lt or P to select between All Calls and No Calls 6 When the correct setting is shown press V or ENTER NEW CALL ORY LINE 2 FEATURE SETUP v CALLER ID CALLER ID to save your choice There is a high pitch tone to indicate confirmation and the screen displays REPEAT All Calls CALLS CALL HISTORY gt Proceed to step 5 below to set the next feature Repeat calls OR Press and hold EN
62. press a key to continue menu operations within approximately 30 seconds the telephone automatically exits the menu If there is a low pitch error tone repeat the steps to program the feature Lf Telephone operation Menu structure Use the menu to customize the feature settings for your 993 telephone Press ENTER when the phone is in idle mode to access the menu ONE TOUCH PROGRAM WAIT EXIT PROGRAM VIEW DONE AUTO SPEAKER MAIN MENU PHONE SETTINGS PRIMARY LINE ALS ON OFF PREFERRED MODE SET TIME DATE LCD BACKLIGHT SCROLL RATE MAIN MENU VOICE MESSAGE L1 COVM ON OFF L2 COVM ON OFF L1 LIGHT OFF L2 LIGHT OFF MAIN MENU CALLER ID AREA CODES CALL HISTORY REPEAT CALLS CID CALL WAIT MAIN MENU LANGUAGE English Francais and Espanol 18 ONE TOUCH lt gt ON A AUTO SPEAKER w ONE TOUCH NEW CALL ORY LINE 2 PHONE SETTINGS lt gt LINE 1 PRIMARY LINE A v Telephone operation Feature setup Turn auto speaker on or off Choose whether pressing a one touch key while the telephone is on hook automatically initiates a speed dial call or displays the speed dial number without dialing If you want to automatically dial the speed dial numbers by pressing a one touch key without taking the handset off hook first set auto speaker to ON To view the speed dial numbers on screen press a one touch key while the handset is on hook and set the auto speaker to OFF This telephone
63. probably in the wiring or local service Call your local telephone company 60 Appendix Troubleshooting My caller ID features are not working properly The system does not receive caller ID or the system does not display caller ID during call waiting Difficulty storing numbers in memory Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to Digital Subscriber Line DSL high speed Internet service through your telephone line you must have a DSL filter between the telephone base and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Make sure you subscribe to caller ID service with call waiting provided by the local telephone company The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to Digital Subscriber Line DSL high speed Internet service through your telephone line you must have a DSL filter between the telephone base and the telephone
64. rized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase TO Appendix Default settings FEATURE DEFAULT Speakerphone volume 5 Handset volume minimum Headset volume minimum Ringer volume 5 Auto speaker Off Primary line Line 1 Automatic line selection On Preferred mode Speakerphone Time and date 12 00 AM 1 01 Screen backli
65. ry 44 Directory entry 45 Display dial 33 Display language 29 F Fax machine 12 FCC and ACTA information 65 67 Flash 36 H Hands free 16 Handset cord 14 Handset jack 14 Handset tab 13 Headset 16 31 Hold 35 Home area code 26 Important product information 63 64 L Language 29 Lower key 38 M Memory 38 44 Menu 17 Message waiting 52 Mute 36 N Navigation 7 17 NEW CALL lights 25 O One touch speed dial 38 42 P Parts checklist 6 Part 15 of FCC rules 67 Pause 40 Power adapter cord 11 13 Power failure 9 Preferred mode 21 Primary line 19 R Redial 33 REMOVE 4 49 54 Ringer volume 32 Appendix Index S Scroll button 23 Scroll rate 23 Spare battery optional 9 Speakerphone 30 31 62 Speed dial 38 42 Switch lines 35 T Telephone does not ring 59 Telephone installation 10 Telephone location 8 Telephone operation 17 Time and date 22 Timer 32 Troubleshooting 58 V Voicemail 24 Volume 5 32 71 W WAIT 46 Wall jack 10 Wall mounting 13 T5 USA amp atat Proud Sponsor www telephones att com 2008 2009 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 12 AT amp T 09 09
66. ry in a fire Like other batteries of this type it could explode if burned Check with local codes for special disposal instructions Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed Exercise care in handling batteries in order not to create a short circuit Do not allow conductive materials such as rings bracelets or keys to touch the battery The battery or conductor may overheat and cause harm Observe proper polarity orientation between the battery and metallic contacts Do not disassemble your telephone There are no user serviceable parts inside Refer to qualified service personnel for servicing User s manual 993 Two line speakerphone with caller ID call waiting Table of contents Getting started T M A a 32 Product OVEVICW ecccccccccccccccccccececececesesececescececeseeecenee 3 VOLUN Bass S 32 Quick reference guide SK EIEN TAN 4 Redidl orep 33 Parts checklist icaaceideaieiiea ea ea ea easaasansaauand 6 Display dial uautnvtc vceveeveevcoteeeennennennennannannannen 33 GLlOSSary aa aacaacaieaievieaieninainnnnannsadandandandanannnannannannanan T Auto redial asism sn rd 34 Telephone location acacaevcoxeeeocoeoeeeeoeeseees 8 Options while On CallsS auaaazeeavt catrervrevseveever 35 Optional spare battery O 9 HOV a r r RR 35 Telephone iinstallation aataieve
67. ss ENTER 5775141 PRESS 1 TOUCH JOHN SMITH 5775141 Display screen messages Added TO 1 TOUCH DISPLAY MEANS PRIVATE NAME The caller is blocking the name information PRIVATE The caller is blocking the telephone number information UNKNOWN NAME This caller s name is unavailable UNKNOWN This caller s number is unavailable Out of Area The call information is out of area Error Caller information cannot be recognized 57 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 My telephone does not work at all Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack Unplug the telephone s electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the telephone to synchronize Disconnect the telephone base from the telephone line wall jack and plug in a working telephone If this telephone does not work the problem is probably in the wiring or the local service Call the local telephone company There is no dial tone First try all the above suggestions Also inspect the coiled handset cord connections at both ends The tel
68. tory page 47 LOWER Press to dial the telephone number stored in the lower locations of the one touch keys page 40 LOWER Getting started Quick reference guide NEW CALL LINE 1 LINE 2 HOLD Indicates new calls Press to place a call and or voice messages on hold page 35 for line 1 and line 2 page 52 PAUSE Press to insert a pause in the dialing sequence of a number stored in the memory page 40 LINE 1 LINE 2 Press then lift handset to make or answer a Call on line 1 or 2 page 30 SPEAKER Press to turn the base speakerphone on or off page 31 MUTE Press to silence the CONFERENCE microphone press Press to enter a three again to resume way conference call the telephone page 36 conversation page 36 HEADSET Press to activate the FLASH headset page 31 During a call press to receive an incoming VOLUME call if call waiting is During a call press activated page 36 to ad the ana volume While the telephone is not in use press to adjust ringer volume page 32 Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service Check to make sure the telephone package includes the following USA USA S atat h Satset Kw Proud Sponsor Proud Sponsor Quick start guide 993 Two line speakerphone with caller ID call waiting User s manual 993 Two lin
69. tory anytime without storing the entry press DIR The screen will automatically return to the idle screen Store a wait in a directory number You can include a 30 second wait in a number stored in the directory When you reach the place in the dialing sequence where you wish to enter a wait press V until the screen displays WAIT Then press ENTER to store a 30 second wait and continue entering the number Each wait counts as one digit and the screen displays W 46 No Entries FOR J JIM 5775141 EDIT NAME AARON 5775141 SAVED Directory Directory operation Review directory entries T 2 Press DIR to begin working with the directory Press ENTER then press A or V to scroll through the directory entries in alphabetical order OR Press ENTER then press the dial pad key for the first character of the entry to be reviewed until the desired character is displayed Then press A or to scroll through the entries beginning with this character If there is no entry for the character chosen the screen will display No Entries FOR J where J is the desired character Edit a directory entry Edit a name in the directory Find the directory entry you wish to change by following the directions under Review directory entries above When the entry to be edited is displayed press ENTER The screen displays DIAL Press V until the screen displays EDIT NAME Pr
70. touch entries on the directory card using the light gray spaces for the first nine locations and the dark gray spaces for the second nine locations One touch keys Nine one touch locations light gray SPEAKERPHONE iil 5 J 0 Nine one touch locations dark gray LOWER key LOWER HEADSET MUTE SHEARER EE OD 38 One touch operation speed dial One touch speed dial Store a number in one touch 1 Press ENTER to enter the feature menu The screen displays ONE TOUCH 2 Press ENTER The screen displays PROGRAM 3 Press ENTER The cursor flashes on the screen ney thE 4 Enter the phone number using the dial pad keys ONE TOUCH OR Press AUTO REDIAL to copy the last number dialed from this telephone to this one touch location PROGRAM The screen will show the number as you enter it The PROGRAM first 16 characters appear on the second line and 12341 567 the next eight on the third line You can press 4 to backspace and delete previous characters or P to WAIT move ahead and add one space Each space counts as one digit and appears on screen as CONFERENCE LINE 1 LINE 2 5 When finished entering the number choose a one touch oome e location Press the desired one touch key The screen displays the number entered and stored OR Press LOWER then press the desired one touch key The screen displays LOWER MEMORY the number you entered and Has been
71. ubber flap nore If the sound quality of the headset is poor try unplugging it and firmly plugging it in again 16 Menu topic or data FEATURE SETUP ONE TOUCH Menu scroll Men item indicator Menu PHONE SETTINGS LINE 1 PRIMARY LINE Feature Current Setting Telephone operation Menu operation Feature setup memory programming and a few individual feature operations for this telephone use the menus shown in the screen display Use the navigation buttons 4 gt A V and ENTER to begin end and move through menu operations for example FEATURE SETUP 1 Press ENTER to activate a menu operation The first menu item for this topic or data will appear in line four of the screen When 4 is displayed on screen press A or W repeatedly to move through the menu Press ENTER to choose the menu item currently displayed This may be a lower level menu an action or a feature settings screen When lt p is displayed on screen press lt or gt to scroll through the setting options Press w or ENTER to store the current setting and show the next option for the feature currently displayed When you successfully change a setting there is a high pitch tone to indicate confirmation To return to the main menu press A or W until the screen displays MAIN MENU and then press ENTER TO exit FEATURE SETUP press and hold ENTER Q NOTES 1 If you do not
72. urer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer will return repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 68 Appendix Limited warranty 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUC
73. wall jack The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Make sure you are pressing the correct sequence of buttons for storing numbers in one touch locations See One touch operation beginning on page 38 Problems with LINE lights A NEW CALL light flashes Make sure all plugs are connected properly Inspect the line cord connections at the modular jack s and at the telephone Make sure you have reviewed all of the voicemail message s If you have reviewed all of the voicemail message s and a NEW CALL light remains flashing your phone may have received a false signal from your voicemail service provider If you have no new voicemail messages follow the directions in Turn NEW CALL light off on page 25 61 Appendix Troubleshooting Speakerphone does not work If the other person cannot hear you make sure the MUTE light is off Power Failure is flashing Memory Error CID del shown in display Set the time and date following the directions in Set the time and date on page 22 OR If you subscribe to caller ID service the time and date will be reset automatically with the next incoming call This display indicates that a rare memory error has occurred in the call history To prevent this error from interfering with the normal operation of the telephone all of the call history was

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