User Guide and Important Warranty Information Gold FSB
Contents
1. In Operation The Gold FSB 30 HE is a high efficiency condensing boiler In common with other condensing boilers its exceptional efficiency means the flue gases are cooled to such an extent that a plume of water vapour is often visible at the outside flue terminal The amount produced depends on system design product use and outside air temperature but it is not harmful to the individual or the working of the boiler in any way 2 The boiler incorporates a condensate pump which may operate at any time for up to 30 seconds even when the boiler is not running In the Event of a Gas Leak Ifa gas leak occurs or is suspected turn off the gas supply at the meter control 2 Do not operate electric light or power switches either off or on and ventilate the property 3 Contact your gas supplier 4 LED Fault Indication Label Optional Integral Timer Facia Cover Flame Failure OS Reset Button Flame Failure Red Light If the Flame Failure Light is ON press the Reset Button If Flame Failure occurs persistently consult your Installer Baxi Heating UK Ltd 2011 Fig 3 2 0 Safety Devices Operation of Safety Devices Your Gold FSB 30 HE is fitted with safety devices which shut down the appliance if a the system or boiler overheats b the condensate drain is blocked c there is no gas to the boiler 2 The Flame Failure light will be eithe2. can t repair it our friendly customer service team is on hand to help Simply call our service division heateam on 0844 871 1560 to book an engineer visit or for any general advice that you may need Our contact centre is open Monday to Friday 8am 6pm weekends and Bank Holidays 8 30am 2pm excluding Christmas Day and New Years Day When calling heateam it would be helpful if you could have the following information to hand Boiler serial number see opposite 2 Boiler make and model number 3 Your installer name and address details 4 Proof of purchase if you do not have the boiler serial number What this warranty covers Free of charge repair or replacement of components found to be of faulty manufacture Free of charge replacement of the complete unit provided always that the failure is related to a manufacturing fault that cannot be repaired or is uneconomic to repair What this warranty does not cover Repairs to boilers which haven t been installed and commissioned properly and as set out in the installation instructions this includes the need to flush the system effectively and add a suitable corrosion inhibitor Any damage caused by hard water scale deposits and or aggressive water resulting from corrosion Any other defects or failures either in the connected heating system or outside of the boiler itself Faults caused by inadequate supply of electricity gas or water to the property Installations within
3. commercial settings for which this boiler was not designed Reimbursement of any third party repair or replacement costs that we haven t been told about or agreed with you in advance Compensation for consequential losses e g loss of earnings business losses stress and inconvenience arising from a production breakdown including repair delays caused by factors outside our reasonable control After Sales Service 0844 871 1560 Comp No 720896501 6 11
4. ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the installation instructions supplied with the product and that you have signed it to say that you have received a full and clear explanation of its operation The installer is legally required to complete a commissioning checklist as a means of complying with the appropriate Building Regulations England and Wales 2 All installations must be notified to Local Area Building Control either directly or through a Competent Persons Scheme A Building Regulations Compliance Certificate will then be issued to the customer who should on receipt write the Notification Number on the Benchmark Checklist 3 This product should be serviced regularly to optimise its safety efficiency and performance The service engineer should complete the relevant Service Record on the Benchmark Checklist after each service 4 The Benchmark Checklist may be required in the event of any warranty work and as supporting documentation relating to home improvements in the optional documents section of the Home Information Pack Baxi Heating UK Ltd 2011 5 0 Fault Finding Check List In the unlikely event you have a problem with your boiler please check the following Is the electricity supply to your boiler switched on If so the Green Mains On light will be lit 2 Is the Red flame failure light lit Yes Reset as describ
5. use to the following address The Company Secretary Baxi Heating UK Limited Brooks House Coventry Road Warwick CV34 4LL Full acknowledgement of author and source must be given WARNING Any person who does any unauthorised act in relation to a copyright work may be liable to criminal prosecution and civil claims for damages C 008 6 recommended 2 Baxi Heating UK Ltd 201 I BSI a COLLECTIVE MARK THE MARK OF QUALITY FOR THE INSTALLATION COMMISSIONING AND SERVICING OF DOMESTIC HEATING AND HOT WATER SYSTEMS ISO 9001 FM 00866 User Operating Guide Optional ntegral Timer Facia Cover Central Heating Low Control Knob i No OFF Position Reset Button Q Mains On Green Light 4 Burner On Green Light Flame Failure Red Light Condensate Pump Green Light D Fig 2 Key to Controls Baxi Heating UK Ltd 201 I Turn the Central Heating Control Knob clockwise to increase or anticlockwise to decrease the boiler flow temperature The Reset Button should extinguish the Flame Failure Light and restore normal operation This indicates that there is electricity to the Boiler This indicates that the Burner has fired up and is heating your system If Flame Failure Light is ON Press the Reset Button If Flame Failure occurs persistently consult your Installer or Service Engineer This indicates that the Condensate Pump is running The pump ONLY runs when t
6. You can reyon POTTESJON User Guide and Gold Important Warranty Information FSB 30 HE Floor Standing Condensing Boiler 2 Year Guarantee To qualify register now Call 0800 731 1644 Visit www heateam co uk Please keep these instructions in a safe place If you move house please hand them over to the next occupier Baxi Heating UK Ltd 2011 Natural Gas Potterton Gold FSB 30 HE G C Ne 41 592 32 The Benchmark Scheme Baxi Heating UK Ltd is a licensed member of the Benchmark Scheme which aims to improve the standards of installation and commissioning of domestic heating and hot water systems in the UK and to encourage regular servicing to optimise safety efficiency and performance Benchmark is managed and promoted by the Heating and Hotwater Industry Council For more information visit www centralheating co uk Baxi Heating UK Ltd 2011 All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature including in any database in each case whether electronic mechanical recording or otherwise without the prior written permission of the copyright owner except for permitted fair dealing under Copyrights Designs and Patents Act 1988 Applications for the copyright owner s permission to reproduce or make other use of any part of this publication should be made giving details of the proposed
7. ed in section 2 2 No Continue below 3 Is the gas supply turned on 4 Is the programmer or timer switch set to On Refer to the instruction booklet supplied with these items for correct setting and operation 5 Is the temperature control on the boiler set high enough 6 Are all system controls such as room and cylinder thermostats set high enough 7 Are the thermostatic radiator valves set high enough Contact your Installer If you have followed the steps in this simple checklist but your boiler still does not operate contact your installer Any repairs to the boiler will usually be the responsibility of the Installer during the warranty period Installer Help line Should your installer need assistance he she can contact our trade support help line for diagnostic and remedy advice Please complete the boxes below Serial Number Date of Installation OOOOOL D DM MY Y Installer Details name address and contact number s 6 0 Warranty amp Service Information Label All descriptions and illustrations provided in this leaflet have been carefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our standard Conditions of Sale which are available on request POTTERTON A Trading Division of Baxi Heating UK Ltd 3879156 Broo
8. f Front 5mm In Operation 500mm For Servicing y _ It is recommended that any worktop is removable for servicing access 5 If your boiler is installed in a compartment do not use it for storage purposes 6 Flammable materials must not be stored in close proximity to your boiler At least 7 Avoid skin contact when your boiler is in operation 15 as some surfaces may get hot e g pipework 8 Ensure that the flue terminal outside the house does not become damaged or obstructed particularly by foliage 9 It is important that the condensate drain system is not blocked modified or damaged in any way as this would affect the operation of your boiler Your installer should have insulated any part of the condensate drain that is fitted externally 500mm Min For Servicing Purposes 10 A condensate disposal pipe runs from your boiler carrying fluid to a drain This pipe is plastic and should not be subjected to sources of heat and must also be protected against potential damage Cleaning the Outercase The painted panels should be wiped with a damp cloth and then dried completely DO NOT USE ABRASIVE CLEANING AGENTS 520mm _ gt 5mm Min Fig 5 In Operation Baxi Heating UK Ltd 2011 5 6 Baxi Heating UK Ltd 2011 4 0 Legislation Installation Commissioning Service amp Repair This appliance must be installed in accordance with the manufacturer s instruc
9. he condensate reservoir is full 1 0 Operating the Boiler mao Operating the Boiler Hinge down the facia cover Fig 1 2 Turn on the main gas and electricity supplies to the boiler The Mains On light G will illuminate green Figs amp 2 3 Set the central heating control knob to the required setting Fig The optimum boiler setting depends upon type of system external controls and your requirements Your installer will be able to advise you on this matter 4 When the system control s call for heat the fan will start to run and after a short period the ignition spark will commence Sparking will continue until the flame is established then stop automatically Check that both the Mains ON light O and Boiler ON light amp are illuminated green Figs amp 2 5 The boiler can be switched off by turning all external controls or the optional integral timer Heating and Hot Water settings to OFF To shut down the Boiler Turn off the electricity supply to the boiler at the system isolation switch and turn off all external controls 2 Your installer should have demonstrated how to shut down the boiler if not he will be able to advise you Frost Protection The boiler has integral frost protection It is recommended that the installer fits a suitable device to also protect the system if required The boiler must be turned ON at the system isolation switch for frost protection
10. ks House Coventry Road Warwick CV34 4LL After Sales Service 0844 871 1560 Technical Enquiries 0844 871 1555 Website www potterton co uk e amp oe PART OF BDR THERMEA Baxi Heating UK Ltd 2011 Standard Warranty Terms amp Conditions To activate your second year free warranty you must register your boiler with heateam the service division of Baxi Heating UK Ltd either by completing and returning the registration card or calling our telephone registration line on 0800 731 1644 t is also a requirement of the warranty that the boiler has an annual service every 12 months in accordance with the installation and servicing instructions performed by a Gas Safe registered engineer f you would like heateam to carry this out please call on 0844 871 1560 Our promise to you f you experience a fault with your new boiler we aim to provide a safe and high quality repair service supported by our dedicated national network of highly skilled engineers If your installer can t resolve the problem for you we will do everything we can to get an engineer out to you as quickly as possible othing in this warranty will affect your statutory consumer rights What you need to do if you experience a problem with your heating system or the operation of the boiler You should always contact your installer first because the cause of the fault may not be related to the boiler If your installer confirms that the fault is with the boiler and he she
11. r flashing or permanently illuminated and the boiler will need resetting Fig 3 NOTE In the case of persistent Flame Failure shut down the boiler see Section 1 2 and consult your Installer as an appliance or system fault is indicated Resetting Allow the boiler to cool if hot 2 Hinge down the facia cover 3 Press the Reset Button Fig 3 4 If the boiler will not reset see the LED Fault Indication Label on the inside of the facia cover 5 Further fault finding is described in Section 5 1 Check List ami g 390mm amm Min 3 0 Installation amp General Operation i l5mm Min Installation amp General Operation 25mm if under non removable Installation of the boiler should only be carried out worktop by a Gas Safe Registered Installer or other Competent Person Any modification that may interfere with the normal operation of the boiler without express written permission from the manufacturer or his agent could invalidate the boiler warranty In GB this could also infringe the Gas Safety Installation and Use Regulations 850mm 2 Do not interfere with any sealed components on this boiler or operate it without the casing panels correctly fitted 3 Take note of any warning labels on your boiler 4 Your boiler should have the following minimum clearances for Safety and Maintenance Figs 4 amp 5 Top 5mm Fi Sides 5mm ig 4
12. tions and the regulations in force Read the instructions fully before installing or using the appliance 2 In GB this must be carried out by a competent person as stated in the Gas Safety Installation amp Use Regulations 3 Definition of competence A person who works for a Gas Safe registered company and holding current certificates in the relevant ACS modules is deemed competent 4 In IE Eire this must be carried out by a competent person as stated in I S 813 Domestic Gas Installations Lifting This product should be lifted and handled by two people Stooping should be avoided and protective equipment worn where necessary Carrying amp lifting equipment should be used as required e g when installing in a loft space All Gas Safe registered engineers carry an ID card with their licence number and a photograph You can check your engineer is registered by telephoning 0800 408 5500 or online at www gassaferegister co uk The boiler meets the requirements of Statutory Instrument The Boiler Efficiency Regulations 1993 No 3083 and is deemed to meet the requirements of Directive 92 42 EEC on he energy efficiency requirements for new hot water boilers fired with liquid or gaseous fuels Type test for purpose of Regulation 5 certified by otified Body 0087 Product Production certified by otified Body 0086 Ref 86 BL 647 For GB IE only Benchmark Commissioning Checklist Please
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