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Adaptec Storage Manager: User's Guide for Internal RAID Storage

1. EA Internal RAID Eri O ae n E Gal bou2287a a Save printable configuration View event log ol wi Controll 7 Save support archive Alarm actions j Wat Controll PP Mann actions F Silence alarm W Controlli Clear logs on all controllers ontroer Test alarm AID controller E G GAS1668B Change display group Sheshie Wi Controll Froperties 4 Controll H External RAID 4 Select Alarm actions then click Test alarm The alarm sounds 5 To stop the test click OK Silencing the Alarm When a Warning or Error level event occurs you can silence the alarm on your local system while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Alternatively in the menu bar click Actions then select Agent actions Select Alarm actions then click Test alarm Managing Tasks In this chapter Be etcetera cee E EANET 110 conme Te cares 111 o T eee eee eerie A 112 Be aa ieee rsa eee eee ee 113 Bs chat a Ws E ee emer tee ine nines te orter renin rere amr nrtirerus tr ant vets aie trees Neer rye arr AAN 114 LBA Cds a Tok Vio E saaa aaa 114 Adaptec Storage Manager allows you to schedule some types of jobs or tasks to complete at convenient times Additionally you can schedule some tasks to recur at preset times A Task Manager utility helps you manage the tasks you schedule This chapter describes how to schedule monitor and mana
2. 1 2 3 In the Enterprise View click the controller associated with the logical drive In the Logical Devices View click the logical drive In the menu bar select Actions then click Expand or change logical device see page 77 A wizard opens to help you change the RAID level Select a new RAID level then click Next Only valid options are offered In the example shown in this section a RAID 1 logical drive is being changed to a RAID 5 logical drive hodity a logical device Follow the instructions in the panel below to modify a logical device as desired Then click Mest y Selectthe RAID level for this logical device RAID O Striping 2 or more drives required not redundant RAID 1 Mirroring 2 drives required redundant RAID 5 fStriping with parity 3 or more drives required redundant Advanced settings ion Ne Enea He Chapter 6 Managing Logical Drives and Hot Spares e 80 5 Inthe Logical Devices panel select the disk drives you want to use in the modified logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Adaptec Storage Manager prompts you to select the correct number of disk drives Number of disk drives required Modify a logical device Follo the instructions in the panel below to modify a log
3. 10 53 48 AM POT bouz28 c adaptec com Could not clear the event logs for system bouz 28rc ada 10 53 32 AM POT GAS TBREB Ladaptec com Could not clear the event logs for system GAS1BHBB ad 10 40 46 AM POT bou erc adaptec com Reconfiguration complete controller 1 logical device 3t Logged notifications are not sent to all systems in your storage space In the Notification Manager you can specify which systems will send and receive logged notifications then you can add or delete systems as your storage space grows and changes Opening the Notification Manager and Adding Systems This section describes how to set up event notifications for one system in your storage space You must complete the tasks in this section for each individual system that you ll be monitoring with logged notifications To set up event notifications for a system 1 Note this information for each system that will receive event notifications about the selected system e Host name or TCP IP address e TCP IP port number or the default 34571 2 Chapter 8 Monitoring Your Storage Space e 94 In the Adaptec Storage Manager tool bar click Configure select the system you want then click Notifications Properties Z Events ceneni Configure igure gt Help Physical devices U22 aptec comi iL ocal s yste TH F Ta General settings T j E my UA C Email Notifications ChanneldO 14 devices found Logical devices 3 m Ta
4. L LAN Local Area Network A network of interconnected workstations sharing the resources of a single server typically within the area of a small office building LED Light emitting Diode An electronic device that lights up when powered local system The computer or system that you re working on In Adaptec Storage Manager local and remote are relative terms See also remote system logged notifications Event messages about remote systems that appear in the Event Viewer of Adaptec Storage Manager See also Notification Manager logical drive One or more disk drives grouped together to appear as a single device to an operating system Also known as a logical device or array M managed system A computer or system in a storage space that s being managed by Adaptec Storage Manager MB MegaByte Depending on context 1 000 000 or 1 048 576 bytes Also 1000 KB mirroring Data protection that duplicates all data from one drive onto a second drive See also RAID N Notification Manager A utility within Adaptec Storage Manager that broadcasts event messages to selected managed systems P parity A form of data protection used by some RAID levels to re create the data of a failed disk drive in a logical drive See also RAID Glossary e 169 partition Divides the space of a disk drive into isolated sections port A connection point to a controller disk drive expander enclosure or other device
5. Schedule a task Complete each step of the task until you are prompted to click Apply Don t click Apply Click Schedule Note The Schedule button won t appear on tasks that can t be scheduled See Scheduling a Task on page 110 Find the Task Manager In the tool bar click Configure select the system you want then click Tasks See Scheduling a Task on page 110 Properties FZ Events Ray Configure amp Help Physical devices _ bou2287c adaptec com Local system YF General settings _ BB Notifications E Email Notifications Channel 0 14 devices found Logical devices 1 T ae TEREE EEREN gt o amp K FE Find the Notification Manager In the tool bar click Configure select the system you want then click Notifications See Setting up Event Notifications on page 93 ES Properties lt E Events E4 Configure 4 Configure Help Physical devices v General settings w Controller 1 2 E Email Notifications ChannelO 14 devices found Logical devices 3 Tasks D h eh a a amp amp amp amp e i f A Find the Email Notification Manager In the tool bar click Configure select the system you want then click Email Notifications See Setting Up Email Notifications on page 99 Physical devices Channel 0 14 devices found Logical devices 1 gt 2 Mees b 2 0 amp Appendix A Quick Answers to Common Questions e 149 What s the
6. Enable copy back mode Froperties The alarm sounds 4 To stop the test click OK Chapter 11 Managing Controllers Disk Drives and Enclosures e 125 Silencing a Controller Alarm You can silence the alarm on a controller while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Disabling a Controller Alarm You can disable the alarm for a selected controller if required Caution If you disable the alarm no audible signal will sound when an error occurs on the controller To disable a controller s alarm 1 Inthe Enterprise View select the controller you want 2 Inthe menu bar click Actions select Agent Actions select Alarm Actions then click Disable shown in the figure in Step 3 of the previous section The alarm is disabled for that system Rescanning a Controller After you connect a disk drive to or remove a Ready non failed disk drive from a controller Adaptec Storage Manager may not recognize the change until it rescans the controller To rescan a controller 1 Inthe Enterprise View click the controller 2 Inthe menu bar select Actions then click Rescan File View Remote Actions Help i add ACr Hints and tips ES Create logical device Enterprise view Delete all logical devices E Gg internal RAD ooo ooa oe O EE ouz287a a Initialize all ready drives Controll Alarm actions p 4 Controll
7. e To start on Windows see the following section e To start on Linux see page 30 e To start on NetWare see page 31 e To start on UnixWare or OpenServer see page 31 e To start on Solaris see page 31 Starting the Agent on Windows On systems running Windows the Adaptec Storage Manager Agent starts automatically when the system is powered on To verify that the Agent is running 1 Open the Windows Control Panel 2 Double click Administrative Tools then double click Services 3 Inthe list of services check that the Adaptec Storage Manager Agent is installed and running If it s not you can choose to restart it 4 Manage and monitor the system by logging into it as a remote system see page 58 The Adaptec Storage Manager Agent s default settings are suitable for most storage spaces To customize the settings for your specific requirements see page 62 Starting the Agent on Linux On systems running Linux the Adaptec Storage Manager Agent starts automatically when the system is powered on To verify that the Agent is running 1 Open a shell window 2 Enter this command ps ef grep StorAgnt sh If the Agent is running it s listed as sh StorAgnt sh 3 Manage and monitor the system by logging into it as a remote system see page 58 The Adaptec Storage Manager Agent s default settings are suitable for most storage spaces To customize the settings for your specific requirements see page 62 G
8. To set up NDS group membership 1 Create and populate an NDS group for storage administration Note The group must reside within the same NDS tree as the server running the Adaptec Storage Manager Agent Install Adaptec Storage Manager see page 26 Add this entry to the SYS RaidMan RaidAgnt pps file agent group NetWareStorageAdmin lt fully distinguished group name gt For example agent group NetWareStorageAdmin CN StorageAdmins 0O Acme Restart the server Limited user access is granted to all NDS user accounts Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 34 Logging Out of Adaptec Storage Manager To log out of Adaptec Storage Manager 1 Inthe Enterprise View click on the local system 2 Inthe menu bar select Actions then click Log out File View Remote Actions Help T Add a G Hints and tips Enterprise view Log out X E GR Internal RAID Agent actions E eC bou2 8 a a Save printable configuration oe Save support archive 4 Control EE External RAID Clear logs on all controllers Change display group d Properties You are logged out of Adaptec Storage Manager Logging Back In To log in to Adaptec Storage Manager 1 Inthe Enterprise View click on the local system 2 Inthe menu bar select Actions then click Log in 3 Enter your user name and password then click Connect See Understanding Permission Levels on page 32 for more information Running Adaptec Storag
9. What Do the Status Icons Mean Adaptec Storage Manager indicates event status with icons This table lists the three categories or types of events based on severity Icon Status Examples Information e The local system successfully connected to a remote system e A logical drive was created e A hot spare was created e A logical drive was deleted AN Warning e A logical drive is in a degraded state e A disk drive is being rebuilt e Acontroller is not responding to an enclosure e An enclosure fan or power supply has failed C Error e Acontroller has failed e A logical drive has failed A hot spare has failed e A disk drive within a logical drive has failed e An enclosure is overheating Multiple fans or power supplies within an enclosure have failed e An enclosure is not responding Warning and Error level icons appear next to components such as systems and logical drives affected by a failure or error creating a trail or rapid fault isolation that helps you identify the source of a problem when it occurs See Identifying a Failed or Failing Component on page 134 for more information Note All Warning and Error level events also cause the audible alarm to sound See page 107 for more information Chapter 8 Monitoring Your Storage Space e 93 Using Notifications to Monitor Status You can set up Adaptec Storage Manager to broadcast messages or notifications to selected remote systems and users when an e
10. adaptec Adaptec Storage Manage User s Guide for Internal RAID Storage e 2 Copyright 2005 2006 Adaptec Inc All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of Adaptec Inc 691 South Milpitas Blvd Milpitas CA 95035 Trademarks Adaptec Storage Manager and the Adaptec logo are trademarks of Adaptec Inc which may be registered in some jurisdictions Microsoft and Windows are trademarks of Microsoft Corporation in the US and other countries used under license Red Hat is a trademark of Red Hat Inc in the US and other countries used under license Novell and NetWare are trademarks of Novell Inc in the US and other countries used under license SCO and OpenServer are trademarks of The SCO Group Inc in the US and other countries used under license UnixWare is a registered trademark of The Open Group in the United States and other countries used under license All other trademarks are the property of their respective owners Changes The material in this document is for information only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Adaptec Inc assumes no liability resulting from errors or omissions in this document o
11. Actions menu introduction 44 Actions menu overview 150 to 152 comparing to external RAID 149 defined 13 J JBODs See enclosures jobs See tasks L Linux controller support 55 installing Adaptec Storage Manager 25 SNMP support 132 starting Adaptec Storage Manager 29 starting the Agent 30 local systems 58 locked features 20 unlocking 20 log files clearing 98 103 logged notifications See event notifications logging in logging back in 34 permission levels 32 logging out 34 logging back in 34 Logical Devices View 38 41 icons 155 logical devices See logical drives logical drives 41 66 to 81 Actions menu 151 advanced settings 51 71 automatic verification 74 available space on disk drives 69 background consistency check 74 background verification 74 building advanced 49 basic 46 Index e 175 logical drives continued building continued changing background task priority 48 stop building 48 changing RAID levels 79 custom configuration 49 defined 67 definition 136 deleting 80 different sized disk drives 69 disabling background consistency check 76 disk drive segments 70 158 distributed spare drives 163 enabling background consistency check 76 expanding 77 extending partitions 78 fine tuning 71 to 73 formatting 48 increasing capacity 77 initialize method 73 initialize priority 73 manual verification 74 maximum size 77 mirrored data 160 non redundant 159 options for creating 46 parity 162 partitioning
12. GB es Size GB foo er Stripe size KB 256 B 2 a f Write cache Enabled write back Read cache Enabled Initialize method Build Initialize priority High x Remove logical device By default Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select To set a custom size for the logical drive see Step 9 7 Optional Create a global hot spare by control clicking on an available disk drive alternatively click the Create Global Hot Spare button shown in the figures on page 50 then click on an available disk drive 8 Aplus sign appears to indicate that the selected drive will be designated as a hot spare as shown below To remove a hot spare designation from a disk drive control click it again Physicaldevices View ET SAMbloc S50 GAGE _ f i eS pas 1 E Co See Working with Hot Spares on page 81 for more information 9 Optional Adjust the Advanced Settings e To set a smaller logical drive size Click Advanced Settings then enter a size for the logical drive in the Size GB box Available space will remain on the selected disk drives See Understanding Logical Drives on page 67 for more information e To modify other settings Click Advanced Settings and customize the settings as required See Fine tuning Logical Drives on page 71 for more information Getting Started Step 4 Building Your Storag
13. Space on a disk drive that is not being used by a logical drive When a logical drive is deleted its space becomes available See also logical drive background consistency check A controller function that continually and automatically verifies your logical drives once they re in use bootable CD mode A way of running Adaptec Storage Manager where the application is not installed but is run directly from a CD C cache A temporary fast storage area that holds data from a slower storage device for quick access Cache storage is normally transparent to the accessing device channel Any path used for the transfer of data and the control of information between disk drives and a RAID controller controller A hardware device that interprets signals between a host and a disk drive Also known as an adapter or card See also 1 O copyback Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller detects that the failed drive has been replaced Glossary e 167 D DAS Direct attached Storage Data storage that is physically connected to a server See also LAN SAN drive segment See segment dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive E Email Notification Manager A utility within Adaptec Storage Manager that emails event messages to selected recipients See also email notifications Notification Mana
14. W Controlli Blink all physical drives fi GAS1668B 4 Rescan GG External RAID Enable anor consistency check Enable copy back mode Properties Adaptec Storage Manager scans all the channels or ports on the controller you selected When the scan is complete a report appears 3 Click Done after you have reviewed the scan report Chapter 11 Managing Controllers Disk Drives and Enclosures e 126 Saving Your Controller Configuration If you require a record of your controller configurations you can use Adaptec Storage Manager to create a text file with this information about all controllers on a selected system e Controllers e Disk drives e Disk drives used in logical drives e Logical drives To save a system s controller configurations 1 Inthe Enterprise View click the local or remote system 2 Inthe menu bar select Actions then click Save printable configuration File View Remote Actions Help fi Add b G Hints and tips Enterprise view Log out E Gy Internal RAID Agent actions G bou2287a a Save printable Se W contral Save support archive 4 Controll 4 Controll Clear logs on all controllers Gill GAS 1668B 2 Change display group Gy External RAID Ere 3 In the Save window browse to the directory you want then enter a file name for the report The default directory is the directory in which the Adaptec Storage Manager is installed The default file name is RaidCfg log A text file report
15. no audible signal will sound when an error occurs on the enclosure To disable an enclosure s alarm 1 Inthe Enterprise View select the controller that s connected to the enclosure you want 2 Inthe Physical Devices View right click the enclosure icon shown at right of the enclosure that you want 3 Select Alarm actions then click Disable Physical devices Logical devices 4 Controller 1 ay SAMbloc S50 Logical devices i0 D amp amp No logical devices confi ea amp amp amp g Hints andtips D 0 amp amp S e 9 iiessiee Blink enclosure k SANbloc 550 Properties n ak as The alarm is disabled for that system Chapter 11 Managing Controllers Disk Drives and Enclosures e 128 Updating Controller BIOS and Firmware Note This task is recommended for advanced users only Adaptec Storage Manager provides a wizard to help you update the BIOS and firmware for the controllers in your storage space The ROM Update wizard updates the BIOS and firmware for all controllers of the same type on local and remote systems You can update one type of controller at a time Before You Begin Before you begin download the latest firmware images from the Adaptec Web site at www adaptec com Image files typically come in sets of two or more and have a ufi file extension Updating the Controller BIOS and Firmware To update the controller firmware 1 Inthe Enterprise View right click Direct attac
16. using a combination of SAS and SATA disk drives Adaptec Storage Manager prompts you to select the correct number of disk drives For example this figure illustrates disk drives installed in a system Define logical devices Follow the instructions in the panel below to select a RAID level add physical drives and adjust other settings as desired Click Add logical device to define another or click Remove logical device to remove this one then click Wert Physical devices View Create Global Hot Vv Click on a multiple of 2 physical devices Spare button between b and 24 in the panel at right Channel 0 14 devices found er a ae di RAID level RAID 50 D O 2 amp Mame Logical Drive JK f i a Channel 14 devices found Advanced settings p Getting Started Step 4 Building Your Storage Space e 51 This figure illustrates disk drives installed in two enclosures Number of disk drives required Define logical devices Follow fe instructions in the panel below to select a RAID level add physical drives and adjust other settings asdesired Click Add logical device to define another or click Remove logical device to remove this ong Physicaldevices View Create Global Hot f Click on 3 or more physical devices in the panel Spare button SANbloc S50 RAID level RAID 5 E EEE Name Logical Drive AA Fa a a Ft haa h aa Advanced settings ENT i SAMbloc 550 Capacity display units
17. 0 logical drives simple volumes or spanned volumes You can t create a hot spare from a disk drive that is already part of a logical drive You should select a disk drive that is at least as big as the largest disk drive it might replace Adaptec recommends that you not designate a SAS hot spare for a logical drive comprising SATA disk drives or a SATA hot spare for a logical drive comprising SAS disk drives Dedicated Spare or Global Spare A global hot spare is not assigned to a specific logical drive and will protect any logical drive on the controller except RAID 0 logical drives You can designate a global hot spare before or after you build logical drives on a controller you can also designate a global hot spare while you re creating a logical drive To designate a global hot spare see page 82 A dedicated hot spare is assigned to one or more specific logical drives and will only protect those logical drives A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool spare You must create the logical drive before you can assign a dedicated hot spare To assign a dedicated hot spare or pool hot spare see page 83 Chapter 6 Managing Logical Drives and Hot Spares e 82 Designating a Global Hot Spare This section describes how to designate a global hot spare before or after you build a logical drive Note To designate a global hot spare while you re creating a logical drive see Step
18. 136 Multiple Failures in the Same Logical Drive ssssesesesessesssessressessesse 137 Removing a Failed Disk Drive s LO ss insarensincniascinesrecckasenensbasararsarsaneiucs 137 Rebuilding Loeical DPC ssni 137 Solving Notification Problems ssssessseeesessssesssesseessessesssesseessessessressesseesseeso 138 Gm a Soppor Arense FIE sesisssissaivoainseissaisasiunsinnaoiakaisiai akaa 138 Understanding Error and Warning Messages ssessesesssessesssessrsssesssessesseese 139 a A T TE A AET E A ATT 139 Paa A To E o OIA IA A I A A N E E lo Part IIl Quick Reference Quick Answers to Common Questions ge uba lg eA a reper see ree try ere are py erer sree eirer nt rer ter te ecerecreereeces cera cr ercere ree 147 Set up my storage space ssssseessssssssseeeeessssssseeeeesssssssseeeeessssssseeeeessssses 147 Crec oradada now ekal GVE sirinin 147 ren ee r 147 Turn oM the BIRT INT pic aansnnisnnnaninasinnnansnesnnicsamisanscnesscbsonubsuabbbhbohssdaiebiiadabes 147 Add a new user to Adaptec Storage Manager cscccssccssrcesseeseeeeees 147 FSa lel uc gilt cyclo 11h eeeeree reer ene een ne ee tenn een fen een fener tat ee wen wer errerer 147 Prevent a user from changing my storage space ceseesseseeeseeeeeeeees 147 Check disk drive or logical drive status cscesssesstcesseesseeesseeseeeens 147 Access a feature with a padlock icon beside it eseessceeseeeeneeeeees 147 Log out of Adaptec Storage Ma
19. 6 on page 50 To designate a global hot spare 1 2 In the Enterprise View click the controller on which you want a global hot spare In the Physical Devices View click the disk drive you want to designate as a hot spare See Hot Spare Limitations for help selecting a disk drive Click the Create global hot spare drive button shown at right Physical devices Logical devices Controller 1 D Channel 14 devices found Logical devices 4 Create a global hotspare drive i di i k di a TETERE gt 2 0 0 iis perre A plus sign appears beside the selected disk drive indicating that it s designated as a hot spare A yellow plus sign indicates an error See What Do the Hot Spare Icons Mean on page 83 for help solving the problem Physical devices Logical devices Controller 1 LF Be Channel 0 14 devices found Logical devices i4 o o 2 242228 gt 2 i Pp Hot spare Any other logical drives created on the controller will automatically be protected by that global hot spare Chapter 6 Managing Logical Drives and Hot Spares e 83 Assigning a Dedicated Hot Spare or Pool Hot Spare A dedicated hot spare is assigned to one or more specific logical drives A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool hot spare Note You must create the logical drive before you can assign a dedicated hot spare To assign a dedicated
20. 96 and double check the TCP IP address and port number 3 Try sending the test event again If your test email fails 1 Ensure that the recipients email address is correct See Modifying a Recipient s Information on page 102 to modify the address 2 Ensure that your SMTP server address is correct See Changing the Email Notification Manager Settings on page 104 to modify the address 3 Try sending the test message again Creating a Support Archive File Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system To create the archive file 1 Inthe Enterprise View click the local or remote system on which the problem is occurring 2 Inthe menu bar select Actions then click Save support archive 3 Enter a name for the archive file or accept the default name then click Save Chapter 13 Solving Problems e 139 Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager Warning Messages Warning Message Text Explanation ArrayCritical Ready disk drives are still available HotSpareTooSmall The hot spare is too small to protect the specified array HotSpareWontWork At least one logical drive is not protected by the specified hot spare InitLD Hot spare is too small for use by at least one array NoService The specifi
21. Permission Levels When you log in to Adaptec Storage Manager your permission level is identical to your operating system permission level For example if you have Administrator permissions on your operating system you also have Administrator permissions in Adaptec Storage Manager Note NetWare users only See Configuring NetWare User Authentication on page 33 This section describes the three different permission levels Administrator Level Logging in as an Administrator allows you full access to manage and modify the controllers disk drives and logical drives that are part of your storage space To log in as an Administrator e Windows Enter a valid user name and password for the Administrator or Administrative User on the system The Administrative User is any member of the local Administrators group which can in a Domain configuration include Domain Administrators Linux Enter root for the user name and enter the root password e Netware See page 33 e UnixWare or OpenServer Enter root for the user name and enter the root password e Solaris Enter root for the user name and enter the root password User Level Logging in as a User partially restricts your access to the storage space as described in this table Users can User s can t Rescan controllers Create logical drives Save activity logs Modify logical drives Verify disk drives with and without fix Delete logical drives Verify logi
22. Property Values INSTALLDIR Specifies the installation path If you are specifying the installation path it must Not required be set for a command line install and must be enclosed in escaped quotation marks For example INSTALLDIR C Program Files Adaptec Adaptec Storage Manager Note If you do not explicitly set the installation path the default path is C Program Files Adaptec Adaptec Storage Manager ADDLOCAL Note Use commas to separate multiple values Required e ALL Installs all of the following features If you specify ALL do not also specify any of the following values e Manager Installs Adaptec Storage Manager If this feature is installed your system will reboot if certain RAID cards that use the filter driver are installed If necessary you can use the REBOOT property to suppress this See page 24 e SNMPSupport Installs SNMP support for Adaptec Storage Manager If you specify the SNMPSupport value the Manager value is also specified automatically See page 130 for more information about SNMP support e ASMReadme installs the Readme file its Start menu shortcut e CLITools Installs Command Line Interface tools REBOOT e Force Forces a reboot at the end of the installation Not Required e Suppress Suppresses a reboot unless files were in use and could not be overwritten during installation e ReallySuppress Suppresses all reboots at the end of the installation NOTE A reboot is only
23. R RAID Redundant Array of Independent Disks For more information on RAID and all supported RAID levels see Selecting the Best RAID Level on page 157 rapid fault isolation The trail of yellow or red warning icons that leads from the high level system view to the failed or failing component rebuild Re create a logical drive after a disk drive failure recurring task A scheduled task such as logical drive verification that occurs on a regular basis See also Task Manager scheduled task redundancy The capability of preventing data loss if a disk drive fails See also mirroring parity remote system In Adaptec Storage Manager all other systems in your storage space besides your local system are remote systems Local and remote are relative terms See also local system ROM Update wizard A program that updates the BIOS and firmware codes on the controller See also firmware S SAN Storage Area Network A storage architecture that connects servers and disk drives across a network for enhanced reliability scalability and performance scheduled task Activity such as logical drive verification that is set to be completed at a specified date and time See also recurring task segment Disk drive space that has been assigned to a logical drive A segment can include all or just a portion of a disk drive s space SMTP Simple Mail Transfer Protocol snapshot A frozen image of a logical drive at a part
24. Save user name password Required Meld if security ls enabled Ensure that Managed System Internal RAID is selected in the Type drop down menu then enter the host name or TCP IP address of the remote system Enter the startup port number of the remote system The default port number is 34571 If prompted enter your user name and password User names and passwords are case sensitive To save this user name and password click inside the Save user name password box Click Connect Adaptec Storage Manager connects to the remote system and adds it to the list of managed systems in the Enterprise View To manage the remote system select it in the Enterprise View and enter your user name and password if prompted To create logical drives on your remote systems see Building Your Storage Space on page 45 Removing a Remote System If you no longer want to monitor a remote system you can remove it from the Enterprise View of Adaptec Storage Manager Removing a remote system does not cause it to fail To remove a remote system 1 In the menu bar of the main window select Remote select Remove managed system then click the system you want to remove The Remove Managed System window opens If you want to continue receiving events from the remote system after it s been removed from the local system select Continue to receive events from the remote system from the drop down menu Click OK The remote system is re
25. Window Appearance You can choose to remove the tool bar and status bar from the main Adaptec Storage Manager window to save space on screen You can also choose to turn off the Tool Tips that automatically appear when you place your cursor over on screen items To change the appearance of the main window in the menu bar select View The options in the View menu are toggle switches which means that they can be selected and deselected by clicking on them Customizing the Adaptec Storage Manager Agent The Adaptec Storage Manager Agent s default settings are suitable for most storage spaces See page 17 for more information about the Agent However you can customize the Agent on any system by e Setting the Agent to broadcast events on that system to all logged in users See page 63 e Changing the operating system event log setting for that system See page 63 Changing the frequency and duration of the alarm or choose to disable the alarm for that system See page 64 e Changing to Agent base port number on that system See page 64 Any changes you make to the Agent settings affect the selected system only and are not applied to all systems in your storage space Getting Started Step 5 Customizing Adaptec Storage Manager e 63 Broadcasting Event Alerts from a System You can set the Adaptec Storage Manager Agent to send event alerts about a specific system to all users who are logged into your storage space network You migh
26. X Windows installed or running you can run the Agent even though you can t run the full Adaptec Storage Manager application You can manage and monitor systems running the Agent only by logging into them as remote systems see page 58 You can also customize the Agent settings to suit your storage space requirements see page 62 Getting Started Step 1 Introduction to Adaptec Storage Manager e 18 Growing Your Storage Space with Adaptec Storage Manager As your requirements change Adaptec Storage Manager grows with your storage space as you add more controllers more disk drives more logical drives and more data protection A Simple Storage Space This example shows a simple storage space that might be appropriate in a home office or for a small business This storage space includes one RAID controller and three disk drives installed in a server For data protection the disk drives have been used to build a RAID 5 logical drive Internal Data and Customer Data Server with RAID Controller System running and Disk Drives Adaptec Storage Manager An Advanced Storage Space This example shows how you can grow your storage space to meet the expanding requirements of your business On the first server segments of space from each disk drive have been used to build two RAID 5 logical drives A second server connected to two 12 disk drive enclosures has been added The additional storage space has been used to create two RAID 50 log
27. a Gi bou 287a adap 4 Controller 1 4 Controller 2 4 Controller 3 Ag Group B Gil Gas 1668B ada Wi Controller 1 4 Controller 2 GJ External RAID Eo bou 287a adaptec com Local s Hints and tips Log out Agent actions Save printable configuration Save support archive Clear logs on all controllers Change display group Mone Properties Group A Group By Ney oh The system moves to its new display group Renaming a Display Group You can make managing your storage space easier and more efficient by giving your display groups meaningful names To rename a display group 1 Inthe Enterprise View right click on the display group then click Rename display group Enterprise view c Gy internal RAID A3 Group A E T bow Delete display group z Loh Rename nome Bi 5 Properties ae ES Prop Group name Group Alpha The Enterprise View shows the new name of the display group Chapter 10 Working with Display Groups e 119 Removing a System from a Display Group To remove a system from a display group 1 Inthe Enterprise View right click the system you want to remove 2 Select Change display group then click None The system is removed from the display group Note Systems that are not part of display groups are listed at the top of the Enterprise View above any display groups Deleting a Display Group If required you can delete a display group When you delete the display gro
28. a a rs Ah ae You can perform most tasks by selecting a controller in the Enterprise View and working with its associated devices in the Physical and Logical Devices Views Getting Started Step 3 Exploring Adaptec Storage Manager e 40 Using the Physical Devices View When you select a controller in the Enterprise View information about the physical disk drives and enclosures connected to that controller appear in the Physical Devices View Enterprise view Physical devices E Internal RAID Controller 2 Adaptec 22305LP El Em bou2267a adaptec com Local system Controller 2 Adaptec 223505SLP e mW Oeee i Controller 3 Adaptec 4800545 G5 External RAID 2 G amp amp Channeli 14 devices found o a b amp amp a a et ee C Controller 2 is connected to 26 disk drives Enterprise view Physical devices eg Internal RAID 4 Controller 3 Adaptec 4800545 a y Git bou2287a adaptec com Local system W Controller 1 Adaptec 4805545 Enclosure 0 ADAPTEC SANbloc 850 4 Controller 2 Adaptec 2730SLP i Controller 3 Adaptec 4800SAS foc ee o g Gy External RAID a 2 et amp Enclosure 1 ADAPTEC SANbloc S40 gt amp 2 6 amp amp amp amp Controller 1 is connected to 2 enclosures and 24 disk drives Disk drives designated as hot spares have plus signs beside them e A blue plus sign shown at right mea
29. about Adaptec Storage Manager A comparison of RAID levels is also included What You Need to Know Before You Begin This User s Guide is written for advanced computer users who want to create a storage space for their data Advanced knowledge of storage networks is not required but you should be familiar with computer hardware data storage and Redundant Array of Independent Disks RAID technology If you are using Adaptec Storage Manager as part of a complex storage system such as a SAN you should be familiar with network administration terminology and tasks have knowledge of Local Area Network LAN Direct Attached Storage DAS and SAN technology and be familiar with the input output I O technology such as Fibre Channel FC iSCSI or Serial Attached SCSI SAS that you are using on your network Note Because this User s Guide covers multiple Adaptec RAID products some of the features and functions described may not be available for your controller or enclosure Terminology Used in this Guide Because this User s Guide provides information that can be used to manage multiple Adaptec RAID products in a variety of configurations from DAS to SAN the generic term storage space is used to refer to the controller s and disk drives being managed with Adaptec Storage Manager For efficiency the term components or component is used when referring generically to the physical and virtual parts of your stora
30. add systems controllers and disk drives to meet your changing needs then create logical drives by repeating the steps in this chapter To customize Adaptec Storage Manager and make managing your storage space easier and more effective continue with Customizing Adaptec Storage Manager on page 57 To learn how to monitor manage and modify your storage space see these chapters in the rest of this User s Guide Managing Logical Drives and Hot Spares on page 66 Protecting Your Data on page 86 Monitoring Your Storage Space on page 90 Managing Tasks on page 109 Working with Display Groups on page 116 Managing Controllers Disk Drives and Enclosures on page 120 Solving Problems on page 133 To find the most commonly asked about information see Quick Answers to Common Questions on page 146 For help identifying features of Adaptec Storage Manager see Buttons and Icons At a Glance on page 153 Customizing Adaptec Storage Manager Getting Started STEP In this chapter Roe tite aro Remote systems oiae a osyeie oaveneaiuer i etavan E tg te 58 Creatine Dip OTOP a a A T E ee eeu aes 60 Setane Preicrencessan Gd Chaneine 1G Wise ota a a a ere Se ee A E a 6l Customizing the Adaptec orde Managot Age miaa eaa a EE Ea 62 You can customize Adaptec Storage Manager to make managing your storage space easier and more effective Log in to other systems on your network to view and manage all internal RAID storage c
31. available settings as required for your logical drive not all options are available for all controllers or all RAID levels e Logical drive size see page 68 e Stripe size see the following section e Write cache see further down on this page e Read cache see page 73 e Initialize priority see page 73 e Initialize method see page 73 3 Click Next 4 To apply the changes immediately click Apply To schedule the changes for later click Schedule then set the date and time For more information see Scheduling a Task on page 110 Changing the Stripe Size The stripe size is the amount of data in KB written to one partition before the controller moves to the next partition in a logical drive Stripe size options vary depending on your controller Normally the default stripe size provides the best performance For RAID 6 and RAID 60 logical drives the more disk drives there are in the logical drive the fewer the stripe size options Changing the Write Cache Setting The write cache setting determines when data is stored on a disk drive and when the controller communicates with the operating system e Disabled write through The controller sends or writes the data to a disk drive then sends confirmation to the operating system that the data was received Use this setting when performance is less important than data protection e Enabled write back The controller sends confirmation to the operating system tha
32. change logical device To purchase a feature key also known as a software license Sie a Configure write cache key contact your Adaptec Reseller or refer to the Adaptec Configure read cache Web site at www adaptec com Change logical device name Create snapshot To unlock enhanced features with a feature key see page 20 E Unlocking the Enhanced Features To unlock enhanced features with a feature key 1 Inthe Enterprise View right click the controller you want then click Add feature key Enterprise view Physical devices E Internal RAID 4 Controller 1 ICP ICP9024 Em bou 287a adaptec com Local system W Controller 1 ICP ICP9024R0 a i Controller 2 ICP ICP5085BR Hints and tips GG External RAID A Create logical device Delete all logical devices Initialize all ready drives Add feature key tH Rescan ls Background consistency check amp Enable copy back mode Properties The Add Feature Key window opens 2 Enter the feature key then click OK Add feature key Input a feature key in the textfield below Feature key 234 1 234 1234 1234 1 234 1234 3 Click OK to confirm The enhanced features are unlocked and are now ready for use Getting Started Step 1 Introduction to Adaptec Storage Manager e 21 System Requirements To install Adaptec Storage Manager and create an internal RAID storage space each system in your storage space must meet these requirements PC compati
33. desired Click Add logical device to define another or click Remove logical device to remove this one then click Hert Select the RAID level for this logical device RAID O Striping 2 or more drives required not redundant RAID 1 Mirroring 2 drives required redundant RAID 5 Striping with parity 3 or more drives required redundant Advanced settings i RAID 1E Mirroring 3 or more drives required redundant RAID SEE Striping with parity builtin spare 4 or more drives required redundant i RAID 6 Striping with dual parity 4 or more drives required redundant S RAID 10 Striped mirrors even number of drives required redundant RAID SO RAID 5 groups striped together 6 or more drives required redundant RAID 60 RAID B groups striped together 8 or more drives required redundant Simple volume fA single drive segment not redundant Spanned volume Two or more concatenated drive segments not redundant RAID volume Two of more concatenated logical drives may be redundant Note To build a RAID Volume see page 54 See Selecting the Best RAID Level on page 157 for more information about RAID levels 5 Click Next 6 Inthe Physical Devices panel select the disk drives you want to use in the logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive
34. difference between Adaptec Storage Manager and the Agent Adaptec Storage Manager is the full software application including the user interface windows menus described in this User s Guide It helps you build and maintain the logical drives controllers and disk drives that make up your storage space The Agent is like a service that keeps your storage space running Its job is to monitor system health and manage event notifications tasks schedules and other on going processes on each system in your storage space The Agent can run independently of the full application See About Adaptec Storage Manager on page 17 for more information Internal RAID and External RAID branches of the Enterprise View The Internal RAID branch helps you manage the local and remote systems in your storage space that have internal or direct attached storage a RAID controller and disk drives residing inside or directly attached to the system Internal RAID storage can only be accessed by the system to which it is attached This User s Guide addresses the internal RAID branch only Local system with RAID OR Server with RAID Local system controller and disk controller and disk drives installed drives installed The External RAID branch helps you set up and manage external storage one or more RAID controllers and multiple disk drives that reside in a server and which is shared among multiple systems on a LAN For more information refer to the
35. drive to see which if any logical drive it belongs to A disk drive shaded in light blue is not part of any logical drive Getting Started Step 3 Exploring Adaptec Storage Manager e 42 Revealing More Disk Drive Information You can reveal more information about your disk drives by using the View buttons to change how they are displayed By default disk drives are displayed in unexpanded Text Description View or wa Controller 2 3 Directattached devices Logical devices 2 E amp amp gt Of if you are managing disk drives in an enclosure in Enclosure View or Een aly B Be SAMBloc S50 Logical devices 7 ae D e if A Enclosure View button gt a a ji z E Note Not all enclosures are supported by Adaptec Storage Manager Unsupported enclosures do not appear in Enclosure View Click the expand arrow to see basic disk drive information eE 4 Controller 2 Directattached devices Logical devices 2 g PortO Optimal 16 95 GB gt Af Text Description View button g Port Optimal 16 95 GB 2 Port 2 Optimal 24 41 GB jf Port3 Hot spare 9 77 GB Click the Full Size Capacity View button to see the size capacities of your disk drives Disk drives or segments of disk drives that are included in logical drives are shaded brown _ Physical devices k 4 Controller 2 Directatached devices Logical devices i2 e DE Full Size Capacity View button Getting
36. ee eee neon en E ATOTO 1 A Controller cccccccccccccccccccececesccccccccececeecscccccecsessesesesccceeeee L2D Rescanning Horak 8 ilo a Coni geat 411 esinin anes an ao Mater eased EPEE PEPEPEPE PEP PEIE PEPEPEPE ET Fc Gendig n Lorou ARikescsersscperainnna 7 Disabling an Enclosure Alarm s sesesesesssssssssssssssesssesesesesesesesessseeeseese 127 Jpdating Controller BIOS and Firmware asinsicmnnnnnamnenanncn 126 Baines You Begin troller BIOS Sand I LGR Sh eee ee ee ee er eee errr Updating the Cor Contents e 11 Configuring SNMP Support Configuring SNMP Support on Windows ccsscesesecssccescecsseceeeeseeeeseees 131 Configuring SNMP Support on LINUX ce eeeeeeesceseneesseeestceeseeeseseeseaeesees 132 Omer ine SNMP Support on MOE AiE asarsaran ANAREN 132 Solving Problems Troubleshooting Adaptec Storage Manager ssessssssssesssessessressesssessressessees 134 Identifying a Failed or Failing Component s esssessseessseseressesssessressesssessesseese 134 Recoverne roma isk Drive Failure saisesissrissnrsisnsosinnissninsiiasniaakaaki 135 Failed Disk Drive Protected by a Hot Spare ssssessssesesessesssesssessressessses 135 Failed Disk Drive Not Protected by a Hot Spare ceesssescessreeeeeeees 136 Failure in Multiple Logical Drives Simultaneously eeeeeeeeeeees 136 Disk Drive Failure in a RAID 0 Logical Drive siissssisssisssssissssssesssnnsosnias
37. forced by the Adaptec installer if you have installed Manager or DSM or if any files can t be overwritten Note Synchronous Installation To install Adaptec Storage Manager so that the setup exe file does not close until the installation is complete add the w parameter to setup exe and run the application with the start WAIT command as shown in this example State WAIT setup exe w S v om OP LEONS You might want to do this for a batch file installation so that the setup will not return until the installation is finished After a minute or two the silent installation should be complete and the Adaptec Storage Manager icon should be accessible Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 25 Example Command Line Installations e To install the basic options which include the Manager Readme and SNMP Support setup exe s v qn ADDLOCAL Manager ASMReadme SNMPSupport e To install just the Manager and suppress a reboot at the end of installation setup exe s v qn ADDLOCAL Manager REBOOT ReallySupress e To install all features silently on a machine named COMP 1234 and force a reboot setup exe s v qn ADDLOCAL Manager ASMReadme SNMPSupport CLITools REBOOT Force e To install only the CLI Tools and suppress a reboot setup exe s v qn ADDLOCAL CLITools REBOOT ReallySuppress e To install the Manager to a different installation path setup exe s v
38. information about Adaptec s support options call 1 408 957 2550 24 hours per day 7 days per week To speak with a Technical Support Specialist call 1 408 934 7274 or 1 321 207 2000 For support via e mail submit your question at ask adaptec com You can order Adaptec products including accessories and cables by calling 1 408 957 7274 Or you can order cables online at www adaptec com buy cables Europe Visit our Web site at www adaptec europe com German Call 49 89 43 66 55 22 For support via e mail submit your question at ask de adaptec com French Call 49 89 43 66 55 33 For support via e mail submit your question at ask fr adaptec com English Call 49 89 43 66 55 44 For support via e mail submit your question at ask adaptec com You can order Adaptec cables online at www adaptec com buy cables Japan e Visit our Web site at www adaptec co jp e Call 81 3 3831 5190 Software License Agreement PLEASE READ CAREFULLY THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF ADAPTEC INC AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THAT SOFTWARE AS SET FORTH DURING THE INSTALLATION PROCESS IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE SOFTWARE YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND In return for acquiring a license to use t
39. is protected by a hot spare if a disk drive in that logical drive fails the hot spare is automatically incorporated into the logical drive and takes over for the failed drive For instance when a disk drive fails in the RAID 5 logical drive shown in the next example the logical drive is automatically rebuilt its data is reconstructed using the hot spare in place of the failed drive You can t access the logical drive until the rebuilding is complete Physical devices Logical devices W Controller 1 Direct attached devices Logical devices 1 gt so G ae b fF Physical devices Logical devices 4 Controller 1 Directattached devices Logical devices 1 D a l am gt EA Disk drive shows Failed status not Spare takes over and logical drive is rebuilt with hot spare Note In this example the color of the hot spare changed from light blue to dark blue showing that it is now part of a logical drive To recover from the failure 1 Remove and replace the failed disk drive following manufacturer s instructions 2 If copyback is not enabled Remove the hot spare designation from the original hot spare the disk drive that was built into the logical drive See page 84 for instructions Then designate a new hot spare to protect the logical drives on that controller If copyback is enabled Data is automatically moved back to its original location once the controller detects that the failed dr
40. is saved Managing Enclosures This section describes how to manage the enclosures in your storage space by e Testing an enclosure alarm see the following section e Silencing an enclosure alarm see page 127 e Disabling an enclosure alarm see page 127 Testing an Enclosure Alarm To test a controller alarm to ensure that it s working 1 Ensure that the speakers on your local system arent muted 2 Inthe Enterprise View select the controller that s connected to the enclosure you want 3 In the Physical Devices View right click the enclosure icon shown at right of the enclosure that you want Chapter 11 Managing Controllers Disk Drives and Enclosures e 127 4 Select Alarm actions then click Test alarm Physical devices Logical devices Wa Controller 1 aly SANbloc S40 Logical devices 0 a amp amp amp mpm No logical devices confic Gad id Git Ci Hints and tips gt amp amp cm mm come E Alarm actions Disable Blink enclosure Test alarm aiani slid Properties a amp The alarm sounds 5 To stop the test click OK Silencing an Enclosure Alarm You can silence the alarm on an enclosure while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Disabling an Enclosure Alarm You can disable the alarm for a selected enclosure if required A Caution If you disable the alarm
41. the Adaptec Storage Manager Agent see page 30 must be running on the remote system before you can log in to it When you log in to a remote system you add that system to the Enterprise View of Adaptec Storage Manager as shown in this example Enterprise view Gy Internal RAID i 87a adaptec com Local system Local System i Controller 1 Adaptec 4605545 i Controller 2 Adaptec 2230SLP Controller 3 Adaptec 4800545 c i GaS1668B adaptec com Remote System a Controller 1 Adaptec 4600545 W Controller 2 Adaptec 22305 Once you have logged in to a remote system it is automatically included in the Enterprise View each time you start Adaptec Storage Manager from the local system You can work with its controllers disk drives and logical drives as if they were part of your local system You must log in with the proper permission level to complete the tasks you wish to perform See Understanding Permission Levels on page 32 for more information Getting Started Step 5 Customizing Adaptec Storage Manager e 59 To log in to a remote system 1 From the menu bar click Remote then select Add The Add Managed System window opens Add managed system Mote The system must be running the Adaptec Storage Manager Type Managed system Internal RAIDS Hostname or TCPAP address 2345878900 System startup port number BASI ser nare admin Password peaeenaes _
42. through the process of creating logical drives setting RAID levels and configuring other settings To build your storage space with custom configuration 1 Inthe Enterprise View click the controller you want Note how many available disk drives are connected to the controller this information will be helpful as you create logical drives 2 On the toolbar click Create File View Remote Actions a a a hou2287a adaptec com Local system i Controller 1 Adaptec abEEL ED Controller 3 danie 4800SAS 3 When the wizard opens select Custom configuration then click Next The Configuration wizard guides you through the configuration of your controller There are 25 physical drives available for configuration Click Express or Custom then click Mest Config iguration paths m Select a path through the configuration wizard Express configuration for controller 1 Click this choice to configure your Adaptec 22308LP controller automatically Custom configuration for controller 1 Click this choice to configure your Adaptec 22305LP controller manually e eancer Het Getting Started Step 4 Building Your Storage Space e 50 4 Select a RAID level The most common RAID levels are listed first advanced RAID levels are available by clicking Advanced settings Define logical devices Follow the instructions in the panel below to select a RAID level add physical drives and adjust other settings as
43. your storage system Appendix C Selecting the Best RAID Level e 158 Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space based on the number of available disk drives and your requirements for performance and reliability Read Write Built in Hot Minimum RAID Level Redundancy Disk Drive Usage Performance Performance Spare Disk Drives RAID O No kkk No RAID 1 Yes 50 e No 2 RAID 1E Yes 50 No 3 RAID 10 Yes 50 No 4 RAID 5 Yes 67 94 No 3 RAID 5EE Yes 50 88 KKE Yes 4 RAID 50 Yes 67 94 EEX No 6 RAID 6 Yes 50 88 No 4 RAID 6O Yes 50 88 No 8 Spanned Volume No 100 X k k k k No 2 RAID Volume No 50 100 k k k TEF No 4 Disk drive usage read performance and write performance depend on the number of drives in the logical drive In general the more drives the better the performance More information about each RAID level is available beginning on page 159 Understanding Drive Segments A drive segment is a disk drive or portion of a disk drive that is used to create a logical drive A disk drive can include both RAID segments segments that are part of a logical drive and available segments Fach segment can be part of only one logical drive at a time If a disk drive is not part of any logical drive the entire disk is an available segment Appendix C Selecting the Best RAID Level e
44. 0 ove TERE guire Meni S rae a E E E A N 21 This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager Agent explains the concept of a storage space and provides a checklist of getting started tasks Getting Started Step 1 Introduction to Adaptec Storage Manager e 17 Getting Started Checklist Part I of this User s Guide includes five special Getting Started chapters to help you install start and begin to use Adaptec Storage Manager V Step 1 Familiarize yourself with Adaptec Storage Manager and the Adaptec Storage Manager Agent see the remainder of this chapter Y Step 2 Install Adaptec Storage Manager on every system that will be part of your storage space then start Adaptec Storage Manager or the Adaptec Storage Manager Agent only on those systems see page 23 V Step 3 Explore the features of Adaptec Storage Manager see page 37 Y Step 4 Build your storage space see page 45 Y Step 5 Optional Customize Adaptec Storage Manager and the Adaptec Storage Manager Agent see page 57 About Adaptec Storage Manager Adaptec Storage Manager is a software application that helps you build a storage space for your online data using Adaptec RAID controllers disk drives and enclosures Your storage space can include direct attached or internal RAID storage the subject of this User s Guide and external RAID storage Note For more information about using Adaptec Storage Manager to man
45. 1 Disable email notifications 105 Disable notifications 98 Disable task scheduler 114 disk drive level options 150 Email Notification Manager options 152 Enable Disable background consistency check 76 enclosure level options 151 Expand or change logical device 71 77 79 Initialize 123 Initialize all ready drives 123 internal RAID branch level options 151 Log in 34 Log out 34 logical drive level options 151 Notification Manager options 151 Actions menu continued overview 44 150 to 152 Remove dedicated hot spare drive 84 Rescan 125 Save printable configuration 126 Save support archive 138 Send test event 95 Send test message 101 Set drive state to failed 122 SMTP server settings 104 system level options 150 Task Manager options 152 Update controller images 128 Verify 76 Verify with fix 75 activity on storage space 91 Adaptec customer support 3 Adaptec Storage Manager Actions menu 44 Actions menu overview 150 to 152 Agent 17 Agent port number 64 beginning steps 17 bootable CD mode 35 display options 61 62 Email Notification Manager 99 enhanced features 20 Event Viewer 91 feature keys 20 icons 154 to 155 installing Linux 25 NetWare 26 OpenServer 26 Solaris 27 Adaptec Storage Manager continued installing continued UnixWare 26 VMWare 27 Windows 23 Windows silent installation 24 introduction 17 locked features 20 logging into remote systems 59 main window overview 38 Notification Manager 93 op
46. 126 Registering New Controllers When you log in to Adaptec Storage Manager it searches for new controllers in your storage space If it detects a new controller you are prompted to register it New hardware detected Adaptec Storage Manager has detected 2 new controllerfs on system GAS1 6686 Register Now Register Later 0 stay informed about Adaptec products and special offers register your controllers using our website To stay informed about Adaptec products and special offers register your controllers by clicking Register Now Follow the on screen instructions to complete the registration Testing a Controller Alarm Note Not all controllers have alarms Refer to your controller s documentation for more information To test a controller alarm to ensure that it s working 1 Ensure that the speakers on your local system aren t muted 2 Inthe Enterprise View select the controller you want 3 Inthe menu bar click Actions select Alarm actions then click Test alarm File View Remote Actions Help Ta add Acr GQ Hints and tips nts Configure ES Create logical device Enterprise view E EE Internal RAID Delete all logical devices E T hou2287a a Initialize all ready drives 4 Controll Alarm actions i Wi Controlli Silence alarm 4 Controll Blink all physical drives Test alarm Ga Gasi66sB2 Rescan Disable External RAID Enable background consistency check TEC SANbloc 550 ia
47. 154 Event Viewer 43 Event Viewer icons 92 logical drive properties 121 Notification Log icons 97 task events 112 tasks 112 View buttons 42 status icons enclosures 106 Event Viewer 92 Notification Log 97 Task Manager 112 storage space 14 examples 18 stripe size 72 striping 159 support archive file 138 support customer 3 system groups See display groups system requirements 21 systems Actions menu 150 enabling alarm 107 local systems 58 properties 121 remote systems 58 sorting in Enterprise View 61 testing alarm 108 T Task Event Viewer 112 Task List 112 Task Manager Actions menu 152 buttons 156 deleting tasks 114 disabling 114 missed start times 113 modifying tasks 113 monitoring tasks 112 opening 111 re enabling 115 scheduling tasks supported tasks 152 Task Event Viewer 112 Task List 112 Index e 178 Task Scheduler See Task Manager tasks deleting 114 event status 112 missed start times 113 modifying 113 monitoring 112 recurring 110 scheduling 110 status 112 supported tasks 152 Tasks tab 111 TCP IP port number default 93 technical support 3 Technical Support Identification TSID number 3 temperature status icon 106 terminology 14 test events email notifications 101 event notifications 95 failed email messages 101 failed event notifications 96 logged notifications 95 testing alarm controller level 124 enclosure level 126 system level 108 Text Description View 42 tool bar buttons 155 to 156
48. 159 Non redundant Logical Drives RAID 0 A logical drive with RAID 0 includes two or more disk drives and provides data striping where data is distributed evenly across the disk drives in equal sized sections However RAID 0 arrays do not maintain redundant data so they offer no data protection Compared to an equal sized group of independent disks a RAID 0 array provides improved I O performance Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can create a RAID 0 drive segment of 250 GB for a total of 1000 GB for the volume as shown in this figure Disk Drive 1 Disk Drive 2 Disk Drive 3 400 GB Disk Drive 4 400 GB Disk Drives in Logical Drive Disk Drive 1 Disk Drive2 2 6 998 Disk Drive 3 Disk Drive 4 Drive Segment Size Smallest Disk Drive Llane 4 8 1000 u RAID O Logical Drive 1000 GB Unused Space 150 GB Unused Space 150 GB Appendix C Selecting the Best RAID Level e 160 RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives where one disk drive is a mirror of the other the same data is stored on each disk drive Compared to independent disk drives RAID 1 logical drives provide improved performance with twice the read rate and an equal write rate of single disks However capacity is only 50 percent of in
49. 48 properties 121 RAID 1 160 RAID 10 161 RAID 1E 160 RAID 5 162 RAID 50 164 RAID 5EE 163 RAID 6 165 RAID 60 165 RAID level 41 RAID segments 158 RAID Volumes 54 read cache 73 rebuilding 135 137 remove disk drive or segment 77 renaming 71 replace disk drive or segment 77 replacing disk drives 122 selecting disk drives 50 selecting RAID levels 50 setting the size 68 size 51 limitations 52 logical drives continued stripe size 72 striping data 159 verifying 74 76 verifying and fixing 75 verifying icon 76 viewing disk drives 41 viewing status 41 write cache setting 72 M main window display options 62 Enterprise View 38 External RAID branch 38 Internal RAID branch 38 Logical Devices View 38 menu bar 38 Overview 38 Physical Devices View 38 tool bar 38 manual verification 74 mirroring 160 monitoring clearing event log 92 component properties 121 Email Notification Manager 99 email notifications 99 event notifications 93 full event log 92 introduction 91 Notification Manager 93 status icons 92 97 tasks 112 N NetWare controller support 55 installing Adaptec Storage Manager 26 SNMP support 132 starting Adaptec Storage Manager 29 starting the Agent 31 non redundant logical drives 159 Notification event detail window 97 Notification List 94 95 adding systems 93 94 modifying systems 96 removing systems 96 sending test events 95 Index e 1 6 Notification Log 94 97 clearing 98 status icons 97 Not
50. 5 o Gl Gas166eB adaptec com 4 4 Controller 1 Adaptec 4900545 5 1 0 91013 5 1 0 91173 Review the update summary then click Apply When prompted click Yes to begin the update A Caution Do not power down the controller s during the update When the update is complete click OK Then restart the server s to activate the new firmware images Configuring SNMP Support In this chapter Configuring SNMP Support on VS acces erecrcerercsrrranrnesteanerted ancestors ectomineventenretes 131 Coni eeate bys SNMP Support on LE sssaaa toy ee rrr eer 132 Corin SHMI spor On Nel Missana Aa 132 This appendix describes how to configure SNMP support for the Adaptec Storage Manager software Adaptec Storage Manager supports SNMP gets and traps through the use of an SNMP agent Chapter 12 Configuring SNMP Support e 131 Configuring SNMP Support on Windows Note Be sure your Windows installation includes SNMP support By default Windows 2000 and Windows XP do not install SNMP To install and configure SNMP support 1 Run the Adaptec Storage Manager installation program see page 23 SNMP support is installed automatically unless you choose to not install it 2 Follow the on screen instructions to complete the installation then restart your system 3 Open the Windows Computer Management tool then select Services from the tree mi Computer Management m File Action view Window Help e oH 2 Computer Mana
51. Adaptec Web site at www adaptec com Storage space resides here x not at individual systems ES Es SS a3 SSS Ses SSS SSS See SSS SSS Sees SS Sees E gt gt gt Server with RAID controller Local System and disk drives installed Event notifications email notifications and event alerts Event notifications also called logged notifications are messages about events on one system that are sent to the Event Viewer of another system in your storage space See page 93 Email notifications are email messages about events on a system in your storage space that are sent to specified users See page 99 Fvent alerts are pop up messages or console messages about all types of events on a specific system which are broadcast to all the users who are logged into your storage space See page 105 Appendix A Quick Answers to Common Questions e 150 What options are on the Actions menu Note You can also access many Action menu options by right clicking a component For example right click on a system to access most of the options shown in Local and remote systems below See About the Actions Menu on page 44 for more information Local and remote systems In the Enterprise View click on a system In the menu bar select Actions to view these options G Hints and tips Then select Agent actions to view these Log out options Agent actions Actions Help Save printable configuration EF Hints and tips Save sup
52. Devices View click the logical drive In the menu bar select Actions then click Change logical device name File View Remote Actions Help fi add Acr GQ Hints and tips Enterprise view Clear E Gig internal RAID Verity c Gi bou2287a a Verify with Tix we Controll Expand or change logical device C a Controlli i Wa Controlli Delete logical device a Eg GAS 1668B Configure write cache wa Controll Configure read cache W Controlli r EE External RAID Change logical device name k Create snapshot E Blink logical device Properties Type the new name then click OK The logical drive is updated with its new name Adjusting a Logical Drive s Advanced Settings Note The default settings in Adaptec Storage Manager are optimal for most users and storage Spaces Only advanced users should change the settings described in this section To fine tune a logical drive 1 Open the list of Advanced settings If you are creating a new logical drive follow the instructions in Step 6 on page 50 If you are modifying an existing logical drive a Inthe Enterprise View click the controller associated with the logical drive b Inthe Logical Devices View click the logical drive c Inthe menu bar select Actions then click Expand or change logical device shown in the figure in Step 3 on page 71 d Click Next then click Advanced settings Chapter 6 Managing Logical Drives and Hot Spares e 12 2 Modify the
53. Started Step 3 Exploring Adaptec Storage Manager e 43 Click the Relative Size Capacity View button to see the size capacities of your disk drives relative to each other A full length bar is displayed for the largest disk drive Proportionally shorter bars are displayed for other disk drives Physical devices Wi Controller 2 Direct attached devices Logical devices 2 h GGG OE gt Relative Size Capacity View a LSS button Checking System Status Adaptec Storage Manager includes an Event Viewer for at a glance system and event status information The Event Viewer provides status information and messages about activity or events occurring in your storage space Double click any event to see more information in an easier to read format Date Time Source Description 04 01 2005 03 42 53 PM PST bouz2efe Synchronize complete controller 3 logical drive 1 Drive 1 G 04 01 2005 03 41 51 FM PST bou 2ere Added logical drive controller 3 logical drive 1 Drive 1 Size 9 7 5 Gp 04 01 2005 03 41 51 FM PST bou 287t Synchronizing controller 3 logical drive 1 Drive 1 T OFf02005 03 41 50 PM PST bou2 ere Successfully applied the new configuration controller 3 Warning and Error level icons shown at right appear next to components Enclosure such as systems and logical drives affected by a failure or error creating a Warning trail or rapid fault isolation that helps you identify the source of a pr
54. Starting Adaptec Storage Manager on NetWare Starting band da Storage N Starting Ada anager on Uakewares or r OpenSe ND O tec e N onager on Salnt usss Starting the ap ai Manager Pe annie eenaen eee eenecaenendaucas Starting the Agent on Linux Starting ennon o ie aS Starting the Agent on UnixWare or Open Beie E E d Starting i the Agent o on Solaris 0000000000000000 00000000000000000000000000000000000000000000000000O 3 1 Opetelc cletabbercal Fornnislon LEVE esrsrnnea o A eer te DL E EEE Y Configuring NetWare User eS ibaa so Logging Out of Adaptec Storage e 34 Logging Back In ieee ene Oe nin ete Storage M M epi from ne CD EEE E E E ah sumed in Senki ee oes a ieee y Running Adaptec Storage T owi het CD EA einen Drive ere eoccccce COSC Ceo EOL E OOOO EEO ELLE EEO E EEO O EEL OE LEO ELEOO OOO 42 ae uae tose N Wasa 1n e Storage N anage COCO C OEE EEO EE OOOO EEO OEE OOOO EOOEEE OO OEE EEO E EEE OOOO OL EEEOOEE 44 About the Actions N enu cococooooooooooooooooooooooooooooooooooooooooooooooooooooooo0o000000000000 elp coccococoococccooococcoooococcooococcooocooccoooocoocooocoocooooo0o00000000000000000000000000000000000000000 44 Getting H Building Your Storage Space Selecting a Configuration Met Configuration Building the Easy WaV ssssssescesseeseeseeesceeeeeetees 46 ning and Formatti
55. TSID Number See Technical Support Identification Number U UnixWare controller support 55 installing Adaptec Storage Manager 26 starting Adaptec Storage Manager 29 starting the Agent 31 upgrade features 20 unlocking 20 User permissions 32 user permissions 32 V verifying and fixing logical drives 75 verifying logical drives 74 76 automatic verification 74 background verification 74 icon 76 manual verification 74 View buttons 42 Views Enclosures 42 Full Size Capacity 42 Relative Size Capacity 43 Text Description 42 VMWare installing Adaptec Storage Manager 27 W Windows controller support 55 installing Adaptec Storage Manager 23 silent installation 24 SNMP support 131 starting Adaptec Storage Manager 28 starting the Agent 30 write cache 72 write back 72 write through 72 Index e 179 adaptec Adaptec Inc 691 South Milpitas Boulevard Milpitas CA 95035 USA 2006 Adaptec Inc All rights reserved Adaptec and the Adaptec logo are trademarks of Adaptec Inc which may be registered in some jurisdictions Part Number CDP 00175 01 A Rev A LB 09 06
56. ace mesa Options ing Activity in Your Storage es er E E rere A Tew aust e TIN OT NVON o Clearing the Event Lf eesisi seaeodaeeiaetdiaseeaae eseasiaienesaeiaenaece ee What Do the Status Icons Mea i PREA ETE A E E A EAA Using Notifications to Monitor Status esssesesesssessseesseesseesssessseessessseesseessees D Setting up Event No Managing the Event No Monitoring and Manag NIBE am event Notif A Eme iN arin Broadcasting Ex oe a Statis EPOE EE EE E E ENNE EE EEE o Managing a Testing the Auc libh e Alarm ing a or S Ri oan eco aaa ene oe nae the A Scheduling a E NEE ENEA EA IEAA AEA IEAI EE EE EE oe m _ k Manage RAPRA AE EE EE EA AAT Eu a ik EEA A eee kma the Task M ee POEPIE PEPEE EEIEIE E EEE A 4 Working with Display ce a a toa mas GTrOUP nen EEE E EA ATT i iewing ee E I A 1 AAN A A AEEA N E A E System from One Display a to sino ae H tem fay a Display i utes EEEE EN ENANA 119 Display KO aia ee a Replacing L Dik Drives i in a Logical tre ae PEE AIETEN 100 Setting a Disk Drive to Failed te Ie A AAA AAAA AAA es Managing Controllers cnnreinnsnoinninnineseinillclcansanas 12A Registering New Controllers Testing a ae ache cad TETTEI PEP PETE PEI PEPEPEPE PEPEPEPE PEENISE TEA ETT bee T Controller Silencing a Disabling a Controller ve 1 Se ee
57. age external RAID storage such as an IPSAN refer to the Adaptec Web site at www adaptec com With Adaptec Storage Manager you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance You can also use Adaptec Storage Manager to monitor and manage all the controllers enclosures and disk drives in your storage space from a single location About the Adaptec Storage Manager Agent When Adaptec Storage Manager is installed on a system the Adaptec Storage Manager Agent is also installed automatically The Agent is like a service that keeps your storage space running It s designed to run in the background without user intervention and its job is to monitor and manage system health event notifications tasks schedules and other on going processes on that system It sends notices when tasks are completed successfully and sounds an alarm when errors or failures occur on that system The Agent uses less memory than the full application If your storage space includes systems that won t be connected to monitors and therefore won t require the user interface described in this User s Guide you can choose to run the Agent only on those systems instead of the full application see page 17 You may want to do this if system resources are limited or if you want more system resources available for other tasks Note Linux or Unix users only If your storage space includes systems without
58. al drive DisCopyBackMode Could not disable copy back mode DisReadCache Could not disable read cache DisUnattendedMode Could not disable unattended mode DisWriteCache Could not disable write cache EnclosureRestart Could not restart the specified enclosure EnclosureShutDown Could not shut down the specified enclosure Chapter 13 Solving Problems e 142 EnCopyBackMode Could not enable copy back mode EnReadCache Could not enable read cache EnUnattendedMode Could not enable unattended mode EnWriteCache Could not enable write cache EventNotSent Could not send the event to the system ExportedArray Could not export the specified array FactoryDefault Could not restore the configuration to the factory default settings FailoackDiskSet Could not move diskset FailedAtPort Adaptec Storage Manager failed to start at specified port number FailedSelfTest Specified self test problem code was returned from specified controller channel SCSI ID S N FailedSelfTestStart One or more of the selected disk drives failed to execute the self test View the RaidErrA log file on the Adaptec Storage Manager Agent for details FailedToConnect Failed to connect to specified host name at specified port number FailedToReadNOT Failed to read the notification list file FailedToReadSEC Failed to read the user accounts file Faillncompatible Failed to connect to the specified host name due to incompatible software versions FailOver Could not fail from the active device t
59. alled gt RAID 60 Server running Adaptec a Storage Manager Agent ESE Network SAN Connection eos Server running Adaptec Storage enclosures with Storage Manager Agent disk drives installed Note You can add external RAID storage to your storage space by creating an IPSAN For more information about using Adaptec Storage Manager to manage external RAID storage refer to the Adaptec Web site at www adaptec com Getting Started Step 1 Introduction to Adaptec Storage Manager e 20 Adding Enhanced Features As you grow your storage space you can enhance data protection and improve performance by upgrading your Adaptec controller with extra features then manage these enhanced features with Adaptec Storage Manager Currently Adaptec offers the snapshot function as an upgrade feature which can be activated with a feature key sold separately A snapshot is a frozen image of a logical drive at a particular point in time You can copy the data on one logical drive to another logical drive by creating a snapshot For more information see page 87 For the most up to date information about available upgrade features refer to the Adaptec Web site at www adaptec com Locked features features which are unavailable without a EE key have a padlock icon beside them as shown in the Clear example at right If you select a locked feature you are verify reminded that a key is required to unlock it Verity with fix Expand or
60. anging a logical drive from one RAID level to another see page 79 e Expanding the size of a logical drive see page 77 e Modifying a logical drives settings see page 71 e Verifying a logical drive see page 76 or verifying and fixing a logical drive see page 75 See Scheduling a Task on page 110 for more information Buttons and Icons At a Glance In this appendix Potne E S21 arnar earn nnn er One enn me py ee eer tere p ten ate enna ee 154 kons m tme doh gs Le Ro ile VIEN aonn aeeai cee ney ey enne ern 154 ee a AL VEEE 155 Ree tek Se Ot AE 155 Puvionis in the NOUN Manager oj asstaenirnmdaeeee inn Aa 156 Buttons in the Email Noumea Manage ousar 156 Puttonen the Task Manone scrii Aana aaa ee 156 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager Appendix B Buttons and Icons At a Glance e 154 Enterprise View Icons Icon Description ial System with internal RAID controller and directly attached disk drives or enclosures Enclosure Controller Icons in the Physical Devices View icon Description 7 pana Ready disk drive Disk drive with free space Disk drive with no free space Failed disk drive Hot spare being built into logical drive after disk drive failure Hot spare built into logical drive after disk drive failure G a Healthy global or dedicated hot spare Hot spare with error See page 83 for more informat
61. apshot is created on the target logical drive which now appears in Adaptec Storage Manager with a camera icon beside it Logical devices ec nee i wa Logical devices 3 gt fs F arget Logical Drive with Snapshot Source Logical Drive Creating a Snapshot Without Backup To create a snapshot without backup 1 Inthe Logical Devices View right click the logical drive you want to copy 2 Inthe menu bar select Actions select Create snapshot select without backup to see Step 2 above then click the name of the target logical drive 3 Click Yes to create the snapshot The snapshot is created on the target logical drive which now appears in Adaptec Storage Manager with a camera icon beside it as shown above 4 Use an operating system level or third party data backup tool to move the snapshot onto a tape drive or other server Chapter 7 Protecting Your Data e 89 Deleting a Snapshot When a snapshot is no longer needed you can delete it from Adaptec Storage Manager To delete a snapshot 1 Inthe Logical Devices View right click the snapshot you want to delete 2 Click Remove snapshot Logical devices RE Logical devices 3 i ear ees Hints and tips Remove snapshot N Properties 3 Click Yes to delete the snapshot The snapshot is deleted Enabling Copyback When a logical drive is rebuilt using a hot spare see page 135 data from the failed drive is transferred to the hot spare When c
62. ares in the order in which they failed The logical drive that includes the disk drive that failed first is rebuilt first assuming an appropriate hot spare is available see the previous bullet If there are more disk drive failures than hot spares see Failed Disk Drive Not Protected by a Hot Spare on page 136 If copyback is enabled data is moved back to its original location once the controller detects that the failed drive has been replaced See Enabling Copyback on page 89 for more information Disk Drive Failure in a RAID O Logical Drive Because RAID 0 volumes do not include redundancy if a disk drive fails in a RAID 0 logical drive the data can t be recovered Correct the cause of the failure or replace the failed disk drives Then restore your data if available Chapter 13 Solving Problems e 137 Multiple Failures in the Same Logical Drive Except in RAID 6 and RAID 60 logical drives see page 165 if more than one disk drive fails at the same time in the same logical drive the data can t be recovered Correct the cause of the failure or replace the failed disk drives Then restore your data if available Note In some instances RAID 10 and RAID 50 logical drives may survive multiple disk drive failures depending on which disk drives fail See Selecting the Best RAID Level on page 157 for more information Removing a Failed Disk Drive s Icon Note You can only complete this task on disk drives that ar
63. ask Manager started with tasks Disable In the Modify Task window make the required changes then click OK Modify task 5 Task description Expand or change logical device Recurring 3 4 5 8 7 88 10 11 12 13 14 15 16 17 12 20 21 22 23 24 25326 27 28 29 30 31 01 30 PM 7 The task and Task List are updated with the new information What if a task misses its start time Tasks scheduled in Adaptec Storage Manager include an automatic 30 minute grace period following their start time to accommodate temporary interruptions For instance if there s a brief power outage a task will run once normal conditions resume if the interruption lasts no longer than 30 minutes past the scheduled start time If a task misses its start time it must be rescheduled For instructions see Modifying a Task If a recurring task misses its start time it is automatically rescheduled to run at the next scheduled interval Chapter 9 Managing Tasks e 114 Deleting a Task If a scheduled task is no longer required you can delete it from the Task Manager To delete a task 1 2 In the tool bar click Configure select the system associated with the task you want to delete then click Tasks as shown on page 111 In the Task Manager select the task you want to delete then click Delete task File View Actions Help Delete Bee El Modify task aS View task Help F General m Notifications Email Notificatio
64. ation for controller 1 Click this choice to configure your Adaptec 4805545 controller automatically Custom configuration for controller 1 Click this choice to configure your Adaptec 4605545 controller manually 6 Continue with Building Your Storage Space on page 45 Exploring Adaptec Storage Manager Getting Started STEP In this chapter Aave atine the Mami WN aad yy aaae glo oe ee orcs arian one eerste E ee 38 Uem he Enterprise Vie NEn sees nee want vate eee ee eee cian cea ae teenth ee aa eeh anes oneaan en oes 39 Uing the Physical ID eva ces NIEN a ewer ere en ga E 40 Usine the Eo eical Me xaces Wiese ores eee cua ea ae ue okay ae 41 Revealing More Disk Drive MIOTA On aaa a a eee hee ete Caen 42 Checking STen A a a ee ont peters E E RAS es 43 Working mAdapiee SOrase NANAI a a a ance a T 44 Cetine Helpa ean a E tes i ere tee E E 44 Before you build your storage space familiarize yourself with the main features of Adaptec Storage Manager and learn to navigate to the information you need Getting Started Step 3 Exploring Adaptec Storage Manager e 38 Navigating the Main Window The main window of Adaptec Storage Manager has three main panels or views in addition to the other features shown in this figure Enterprise Physical Devices Logical Devices View View View a Adaptec Storage Manager Menu Bar File View Remote Actions Help Sa had Create amp Properties FZ Events Configure amp He
65. ations repeat steps 1 and 2 in Disabling Event Notifications selecting Enable Notifications during Step 2 Chapter 8 Monitoring Your Storage Space e 99 Setting Up Email Notifications Email notifications are email messages about events on a system in your storage space that are sent to specified users Email notifications can help you monitor activity on your entire storage space from any location and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only Only the users you specify receive email notifications See page 102 You can specify which types of events generate email messages to which recipients to ensure that errors receive immediate attention from the right people In the Email Notification Manager you can add and delete email recipients and modify the types of email notices they receive as your requirements change Opening the Email Notification Manager This section describes how to set up email notifications for one system in your storage space You must complete the tasks in this section for each individual system that you ll be monitoring with email notifications To set up email notifications 1 Note this information e The address of your Simple Mail Transfer Protocol SMTP server host name and domain or TCP IP address e The name and email address of each person who will receive email notifications 2 Inthe tool bar click Configure select
66. ble computer with Intel Pentium 1 2 GHz processor or equivalent At least 256 MB of RAM 80 MB of free disk drive space 256 color video mode CD drive One of these operating systems Microsoft Windows 32 bit e Windows 2000 Server e Windows Advanced Server e Windows 2000 Professional e Windows Server 2003 Enterprise Standard Web Edition e Windows XP Professional Windows for EM64T or AMD 64 e Windows Server 2003 Enterprise Standard Web Edition with current service pack e Windows XP Professional Red Hat Linux SUSE Linux Note For the latest on Adaptec s support of Linux or to download driver sources visit www adaptec com Novell NetWare 6 5 with current service pack SCOS e OpenServer 6 0 e UnixWare 7 1 4 Solaris 10 with current update Note Adaptec Storage Manager can also be used before an operating system is installed See Running Adaptec Storage Manager from the CD on page 34 for more information Installing and Starting Adaptec Storage Manager Getting Started STEP In this chapter Installing Adaptec Storage Managen tsetse eee eee Starting Adaptec Storage Wain ACI a d aae erases Starting the Adaptec Storage Manager Agent Only Understanding Perinissioin Level Tanaan aa there nner Logging Out of Adaptec Storage Manager escescsseeeeeees Running Adaptec Storage Manager from the CD Adaptec Storage Manager must be installed o
67. cal drives with and without fix Delete hot spares Identify disk drives and enclosures Perform data migrations Rebuild disk drives Create hot spares Access the same information as Guests see the following section To log in as a User use your normal network user name and password Guest Level Logging in as a Guest restricts your access to the storage space to view only You can see all local and remote systems and view their properties windows view event logs save configuration files and support archives and browse the online Help You cannot make any changes to the storage space To log in as Guest click Cancel on the Login window Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 33 Configuring NetWare User Authentication This section describes two ways to configure NetWare user authentication Out of box Authentication Administrative Access Granted exclusively to the Admin user account which must be defined within the NetWare Bindery context of the server running the Adaptec Storage Manager Agent User Access Granted to all Bindery and NetWare Directory Services NDS user accounts For NDS users the user account must reside within the same tree as the server running the Adaptec Storage Manager Agent When logging into Adaptec Storage Manager NDS users must provide the fully distinguished account name NDS Authentication NDS authentication is based on NDS group membership
68. curring tasks 110 registering new controllers 124 Relative Size Capacity View 43 remote systems 58 logging in 58 removing 59 startup port number 59 renaming logical drives 71 rescanning controllers 125 ROM Update wizard 128 running Adaptec Storage Manager Linux 29 NetWare 29 OpenServer 29 Solaris 29 UnixWare 29 Windows 28 Index e 177 S Scheduled task status 112 scheduling tasks 110 rescheduling 113 supported tasks 110 changing RAID level 80 expanding logical drives 78 modifying logical drives 72 verifying 76 verifying with fix 75 See also tasks segments 67 158 silencing alarm controller level 125 enclosure level 127 system level 108 size limitations for logical drives 52 size of logical drives 68 SMTP server settings 100 snapshots creating with backup 88 creating without backup 88 deleting 89 limitations 87 snapshot backup 87 snapshot nobackup 87 snapshots 89 snapshots 87 SNMP support Linux 132 NetWare 132 Windows 131 software license keys 20 Solaris installing Adaptec Storage Manager 27 starting Adaptec Storage Manager 29 starting the Agent 31 spares See hot spares stand alone application 28 standard unit of measure 62 starting Adaptec Storage Manager Agent only 30 Linux 29 NetWare 29 OpenServer 29 Solaris 29 UnixWare 29 Windows 28 startup port number 59 status components 121 status continued disk drives 40 41 display group systems 117 enclosure properties 121 enclosures 43 106
69. d drive Specified disk drive does not belong Failed drive Specified disk drive does not belong Failed drive Specified disk drive not found Failed drive Specified disk drive is not part of the cluster Chapter 13 Solving Problems e 141 DDDHardwareError Failed drive Internal hardware error DDDInternalHW Failed drive Internal hardware error DDDIOSubSystem 1 Failed drive I O subsystem error DDDIOSubSystem2 Failed drive I O subsystem error DDDIOSubSystem3 Failed drive I O subsystem error DDDSCSI1 Failed drive SCSI error DDDSCSI2 Failed drive SCSI error DDDSCSI3 Failed drive SCSI error DDDSCSIBusParity Failed drive SCSI bus parity error DDDSCSI BusTest Failed drive SCSI bus test error DDDSCSIChanNotOperational Failed drive SCSI channel is not operational DDDSCSIErrUnknown Failed drive Unknown SCSI error DDDUnknownDriveFound Failed drive Unknown disk drive on controller DDDUnknownDrivelnCluster Failed drive Unknown disk drive in cluster DDDUnknownSASError Failed drive Unknown SAS error DDDUserAcceptedinitChange Failed drive User accepted DDDUserMarked Failed drive User marked failed DDDUserMarkedFailed Failed drive User marked failed DeleteArray Could not delete the specified array DeleteArrays Could not delete all of the specified arrays DeleteDiskSet Could not delete the diskset DeleteHArray Could not delete the specified spanned array DeleteLogDrive Could not delete the specified logic
70. d root privileges to run Adaptec Storage Manager To start Adaptec Storage Manager follow the instructions for your operating system To start the Adaptec Storage Manager Agent only see page 30 e To start on Windows see the following section e To start on Linux see page 29 e To start on NetWare see page 29 e To start on UnixWare or OpenServer see page 29 e To start on Solaris see page 29 Starting Adaptec Storage Manager on Windows On systems running Windows you can run Adaptec Storage Manager as a stand alone application like a regular software application or in a browser window such as Microsoft Internet Explorer Note Normally you only need to run Adaptec Storage Manager in a browser window if you re working on a system that isn t part of your storage space does not have a controller installed If the system you re working on is part of your storage space run Adaptec Storage Manager as a standalone application 1 Click Start gt Programs gt Adaptec Storage Manager The Log In dialog box appears ADAPTEC STORAGE MANAGER Username jnataliew Password t reree Click Cancel to jog in with quest privileges 2 Enter the user name and password that you use to log on to your system then click Connect Note Each user name has a permission level associated with it See Understanding Permission Levels on page 32 for more information Getting Started Step 2 Installing and Startin
71. dependent disk drives If the RAID 1 logical drive is built from different sized disk drives drive segment size is the size of the smaller disk drive as shown in this figure Drive Segment Size Smallest Disk Drive Disk Drive 1 Disk Drive 1 Disk Drive 2 400 GB Disk Drive 2 Unused Space 150 GB wy il Disk Drives in Logical Drive RAID 1 Logical Drive 250 GB RAID 1 Enhanced Logical Drives A RAID 1 Enhanced RAID 1E logical drive also referred to as a striped mirror is similar to a RAID 1 logical drive except that data is both mirrored and striped and more disk drives can be included A RAID 1E logical drive can be built from three or more disk drives In this figure the large bold numbers represent the striped data and the smaller non bold numbers represent the mirrored data stripes Disk Drive 1 400 GB Disk Drive 1 1 3 Disk Drive 3 400 GB Disk Drive3 312 16 5 Disk Drive 2 400 GB Disk Drive 2 Disk Drives in Logical Drive RAID 1E Logical Drive 600 GB Appendix C Selecting the Best RAID Level e 161 RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal sized RAID 1 logical drives Data in a RAID 10 logical drive is both striped and mirrored Mirroring provides data protection and striping improves performance Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and tw
72. e D de Error on hot spare oo e Hot spare is not assigned to any logical drives e Hot spare is too small to protect the logical drive s it s assigned to e Global hot spare was designated before any logical drives were built Hot spare has been built into a logical drive after disk drive failure Action No action required e Create at least one logical drive on the same controller e Designate larger disk drive as hot spare e Create at least one logical drive on the same controller Designate replacement or other available disk drive as new hot spare remove hot spare designation from disk drive see Removing or Deleting a Dedicated Hot Spare Chapter 6 Managing Logical Drives and Hot Spares e 84 Removing or Deleting a Dedicated Hot Spare You can delete a dedicated hot spare or remove it from a logical drive You may want to do this to Make disk drive space available for another logical drive e Make a dedicated hot spare into a global hot spare Remove the hot spare designation from a disk drive that is no longer being used as a hot spare When a hot spare is built into a logical drive after a disk drive failure it retains its hot spare designation even though it can no longer protect the logical drives it s assigned to See Recovering from a Disk Drive Failure on page 135 for more information To remove or delete a dedicated hot spare 1 Inthe Enterprise View click the contro
73. e Manager from the CD This section describes how to run Adaptec Storage Manager from the Adaptec RAID installation CD included in the kit instead of as an installed application When you run Adaptec Storage Manager from the CD you are using bootable CD mode When to Choose Bootable CD Mode Use Adaptec Storage Manager in bootable CD mode if you want to install your operating system on a disk drive or logical drive associated with your controller Bootable CD mode lets you configure the controller before you install your operating system After you have configured the controller and installed the operating system install and run Adaptec Storage Manager as an installed software application as described earlier in this chapter Bootable CD Mode Limitations Running Adaptec Storage Manager from the CD is not an alternative to running it as an installed software application Most of the features and functions described in this User s Guide are not available when you are running Adaptec Storage Manager from the CD Bootable CD mode is only for configuring your controller before you install an operating system Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 35 Getting Started in Bootable CD Mode This is a checklist of tasks to complete when you re building your storage space with Adaptec Storage Manager in bootable CD mode V Install your Adaptec RAID controller V Run Adaptec Storage Manager see the following
74. e Silence a sounding alarm see page 108 Enabling a System s Alarm You can enable the alarm for a selected system if required 1 Inthe Enterprise View select the system you want 2 Inthe menu bar click Actions select Agent Actions select Alarm Actions then click Enable File View Remote Actions Help T ada M Hints and tips E Events DF Configure E Help Enterprise view Log out i Internal RAID Agent actions Configure E iat hou2 87a a Save printable configuration View event log Tal i Controll W Control Save support archive Alarm actions Enable poe AEE P eiae RAID controller c Gilt GAS1668B Change display group i Controll an Properties Wa Controll The alarm is enabled for that system To disable an alarm repeat Steps 1 and 2 selecting the alarm action Disable A Caution When the alarm is disabled no audible signal sounds when a Warning or Error level event occurs on the system Chapter 8 Monitoring Your Storage Space e 108 Testing the Alarm To test the audible alarm to ensure that it s working on your local system 1 Ensure that the speakers on your local system arent muted 2 Inthe Enterprise View click on your local system 3 Inthe menu bar click Actions then select Agent actions File View Remote Actions Help i add Mc Hins andtips F Events Configure Help Enterprise view mij Log out Configure
75. e Space e 52 10 If you have no other available disk drives skip to Step 12 If you have available disk drives and want to create additional logical drives click Add logical device to open a new tab in the wizard Tab for second logical drive Define logical J4vices Follow the instructions in the panel below to select a RAID level add physical drives and adjust otherfettings as desired Click Add logical device to define another or click Remove logical device to one then click Next Physical devices View ET y Click on 3 or more physical devices inthe panel Channel 0 14 devices found RAID level G RAIDS gt m mM Meee Name Logical Drive XZ E a 8 8 b Advanced settings Channeli 14 devices found gt BCBEEABBEE Fr Fr ie 11 Repeat Steps 4 to 10 for each logical drive that you want to create on the controller 12 Click Next then review the logical drive settings This example shows two logical drives with RAID 5 are ready to be created Configuration summary Below is the configuration summary forthe controller To accept and save this configuration click Apply To make changes click Back Configuration summary Click Apply to save your configuration changes Logical device Size Initialization Hot spare G RAIDS 684 57 GB RAID 5 290 074 GB To make changes click Back Note Some operating systems have size limitations for logical drives Before continu
76. e hotspare drive Enterprise view E A3 Internal RAID E wa Controll Set drive state to failed W Controll 4 Controll Clear gi GAS1668B Verify External RAID verify with fix Secure erase Initi ES Blink physical drive Properties 3 Click Yes to initialize the disk drive The initialization begins To initialize all ready disk drives on a controller 1 Inthe Enterprise View click the controller whose disk drives you want to initialize 2 Inthe menu bar select Actions then click Initialize all ready drives File View Remote Help fi add Acr GQ Hints and tips ES Create logical device Delete all logical devices Enterprise view Initialize allready drives Wi Controli S Rescan ET GAS 1668B Enable background consistency check GG External RAID j Enable copy back mode Properties 3 Click Yes to initialize the disk drives The initialization begins Chapter 11 Managing Controllers Disk Drives and Enclosures e 124 Managing Controllers This section describes how to use Adaptec Storage Manager to manage the controllers that are part of your storage space e To register a new controller see the following section e To test a controller alarm see this page e To silence a controller alarm see page 125 e To disable a controller alarm see page 125 e To rescan a controller see page 125 e To save your controller configuration see page
77. e includes two 16 95 GB disk drives and two 9 77 GB disk drives Physical devices Logical devices Wa Controller 2 TSj Directattached devices Logical devices 1 F gt E Port1 Ready 16 95 GB G Port 2 Ready 16 95 GB A Ponp Heit spars 0 77 CE The Full Size Capacity View of the same RAID 5 logical drive shows that the two larger disk drives still have available space free segments indicated in light blue that is not part of a logical drive Light blue segments are not part of a logical drive Piysicadewces 4 Controller 2 Directattached devices Logical devices 1 gt You can include a disk drive s available space in a new logical drive see page 70 or add it to an existing logical drive see page 77 Chapter 6 Managing Logical Drives and Hot Spares e 10 Creating a Logical Drive Using Available Space Free segments on a disk drive can be used to create a new logical drive A segment can only be used in one logical drive at a time To create a logical drive using free segments on disk drives 1 Complete Steps 1 through 5 in Custom Configuration Advanced on page 49 2 In the Physical Devices panel select the disk drives and or free disk drive segments you want to use in the logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive usin
78. e not included in any logical drive When a disk drive fails it may still appear in Adaptec Storage Manager although it is no longer available To see an accurate representation of your storage space and make it easier to monitor your disk drives you can remove a failed disk drive from the Physical Devices View In the Physical Devices View right click the failed disk drive then click Remove failed drive Rebuilding Logical Drives A hot swap rebuild occurs when a controller detects that a failed disk drive in a logical drive has been removed and then reinserted To start a hot swap rebuild 1 Following manufacturer s instructions gently pull the failed disk drive from the server without fully removing it then wait for it to spin down fully before continuing 2 If there is nothing wrong with the disk drive reinstall it following manufacturer s instructions If necessary replace the failed disk drive with a new disk drive of equal or larger size 3 The controller detects the reinserted or new disk drive and begins to rebuild the logical drive Chapter 13 Solving Problems e 138 Solving Notification Problems To test notifications on your storage space you can send test events or emails to ensure that they re being received properly If your test event fails 1 Ensure that the remote system is powered on and running Adaptec Storage Manager 2 Open the remote system s System Properties window see Step 3 on page
79. e that your SMTP server address is correct See Changing the Email Notification Manager Settings on page 104 to modify the address c Try sending the test message again Chapter 8 Monitoring Your Storage Space e 102 Managing the Email List This section describes how to e Add an email recipient see page 100 e Modify an email recipient s information see the following section e Remove an email recipient see page 102 Modifying a Recipient s Information If a recipient s email address changes or if you need to change the types of event notifications the recipient receives you can update the recipient s information in the Email List To modify a recipient s information 1 Open the Email Notification Manager See page 99 2 Click on the recipient s name 3 Modify the recipient s information as required then click OK Modify email recipient Recipient name Bob Fraser Email address Bob_Fraser adaptec com Event type Error warning Removing a Recipient from the Email List You can remove any recipient from the Email List Once a recipient has been removed event notifications from the local system are no longer sent to that email address To remove a recipient from the Email List 1 Open the Email Notification Manager See page 99 2 Click on the recipient you want to remove 3 Inthe tool bar click Delete email recipient 4 Click Yes to confirm the deletion The recipient is removed f
80. earing the Notification Log To make it easier to monitor recent events you can clear the Notification Log To clear the Notification Log 1 Open the Notification Manager See page 93 2 Inthe menu bar click File select Clear the event log then click Notifications View Actions Help owreesitoe anys postin Dron Clase help E Email Notifications I Notifications Tasks 0 Clase Tasks Port i Last event sent Was 1bbeh adaptec com 10 20 17 70 164 34571 041 4 2006 01 01 58 PM PO Source Notification event descri 3 Click Yes to clear the log The log is cleared except for one event reporting that the log was cleared Disabling Event Notifications Event notifications are enabled by default You can choose disable them if required Note If you disable event notifications events will be generated but not broadcast not even to the local system To disable event notifications 1 Open the Notification Manager See page 93 2 Inthe menu bar click Actions then click Disable notifications File view At Help S ad E Ado system E Modify system amp Help a x v Genera Delete system E Email Notifications Tasks a Ho AB Modit system gure Port Last eve send test event qasi BGSb a ___Disabie notiteatonsp J 887 O44 412006 01 0 Event notifications are disabled The Notifications tab shown at right shows the red disabled icon Re enabling Event Notifications To re enable event notific
81. ed logical drive was not initialized SyncLD Could not contact Adaptec Storage Manager Agent Adaptec Storage Manager may not function correctly Please start the Agent Error Messages Error Message Text AbortTask AccessControl AddToDiskSet AgentRemoved ArraylnUse ArrayslnUse BreakRemoteMirror CalibrateBatteryController ChangeArrayIName ChangeBlOSMode ChangeDiskSetName Explanation Could not stop the specified currently running task Could not write the logical drive access control list Could not add drives to the specified diskset Could not remove the specified Agent Could not delete the specified array One or more initiators are logged into a logical drive s contained within this array Could not delete all of the specified arrays One or more initiators are logged into a logical drive s contained within this array Could not break the specifed remote mirror facet Could not recalibrate the specified battery Could not change the name of the specified array Could not change the BIOS compatibility mapping Could not change the name of diskset Could not change the LUN of the specified logical drive ChangeLogicalLun Chapter 13 Solving Problems e 140 Error Message Text ChangeLogicalName ChangeNtpServer ChangeTimeDate ChgAlarm ChgDataScrubRate ChgRebuildRate ChgscCsIxferSpeed ChgStripeSize ChgTaskPriority ClearAdapterLogsFail ClearEnclosureLogsFail ClearHardDrive Comm Failure CommFailure1 Controll
82. efer to your operating system documentation To quickly change the read cache setting 1 Click the logical drive you want 2 Inthe menu bar select Actions click Configure read cache then select Enabled or Disabled as required The read cache setting is changed Changing the Initialize Priority The Initialize Priority setting determines the priority for the initialization of the logical drive The default setting is High which means that the logical drive is initialized as quickly as possible Changing the Initialize Method The Initialize Method setting determines how a logical drive is initialized prepared for reading and writing and how long initialization will take The settings are presented in order of slowest to fastest method e Build slowest For RAID 1 logical drives data is copied from the primary drive to the mirror drive for RAID 5 logical drives parity is computed and written Build is the default setting for most logical drives see Quick method below Adaptec Storage Manager performs build initializations in the background you can use the logical drive immediately Clear Every block in the logical drive is overwritten removing all existing data You can t use the logical drive until the initialization is complete e Quick fastest The logical drive is made available immediately Quick is the default setting for RAID 1 RAID 1EE and RAID 10 logical drives Chapter 6 Managing Logical Driv
83. ense does not grant you any rights to distribute or disclose such database or data 7 Limited Warranty Adaptec and its Licensor warrant only that the media upon which the Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty 30 days from the date of delivery to you ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION THE FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES ADAPTEC AND ITS LICENSORS WILL PROVIDE FOR BREACH OF WARRANTY EXCEPT FOR THE FOREGOING LIMITED WARRANTY ADAPTEC AND ITS LICENSORS MAKE NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED AS TO NON INFRINGEMENT OF THIRD PARTY RIGHTS MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state 8 The entire liability of Adaptec and its licensors and your exclusive remedy for a breach of this warranty shall be e The replacement of any media not meeting the above limited warranty which is returned to Adaptec or e If Adaptec or its distributor is unable to deliver replacement media which is free from defects in materials or workmanship you may terminate t
84. er on every Linux system that will be part of your storage space 7 Continue with Starting Adaptec Storage Manager on Linux on page 29 Installing on NetWare This section describes how to install Adaptec Storage Manager on systems running NetWare See System Requirements on page 21 for a list of supported operating systems You need the latest Support Pack for your operating system so you can run the supported Java Virtual Machine JVM You need JVM version 1 3 or later To check your JVM version load JVM type JAVA VERSION Note For the latest updates from Novell visit www novell com To install Adaptec Storage Manager 1 Insert the Adaptec Storage Manager Installation CD 2 From the command prompt type load cdrom and press Enter 3 From the command prompt type XX_yy_zz netware manager install where xx is the product CD yy is the version number and zz is the release number for example adptcd_v2_01 The installation program starts 4 Follow the on screen instructions to complete the installation 5 Repeat these steps to install Adaptec Storage Manager on every NetWare system that will be part of your storage space 6 Continue with Starting Adaptec Storage Manager on NetWare on page 29 Installing on UnixWare or OpenServer Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Any customization files you created with the previous
85. erRescan ControllerRestart ControllerShutDown CreateDiskSet CreateLDError CreateSimpleVolume DataScrub DDDAdInternal DDDDeviceNotFound DDDDeviceNotReady DDDDriveAddedToSystem DDDDriveNotBelong1 DDDDriveNotBelong2 DDDDriveNotFound DDDDriveNotPartOfCluster Explanation Could not change the name of the specified logical drive Could not update the specified NTP server Could not change the date and time Could not change the alarm setting Could not change the background consistency check rate Could not change the rebuild rate Could not change the SCSI transfer speed Could not change the specified stripe size Could not change task priority Could not clear the event logs for the specified system Could not clear the event logs for specified enclosure Clear failed to start for the specified disk drive You must re establish communication with specified system Restart the Adaptec Storage Manager Agent to establish communication with the local system Could not rescan for the specified controller Could not restart the specified controller Could not shut down the specified controller Could not create the diskset There was an error creating specified logical drive Could not create a simple volume Could not change the background consistency check mode Failed drive Controller internal failure Failed drive Device not found Failed drive Specified device will not come ready Failed drive Specified disk drive added to server Faile
86. erating system support 21 remote systems 58 standard unit of measure 62 system requirements 21 Task Manager 111 unlocking enhanced features 20 Adaptec Storage Manager vs Agent 149 adapters See controllers ADDLOCAL 24 Administrator permissions 32 advanced settings 51 71 Agent 17 alarm settings 64 broadcast event alerts 63 customizing 62 event log 63 introduction 17 port number 64 starting Linux 30 NetWare 31 OpenServer 31 Solaris 31 UnixWare 31 Windows 30 alarm changing settings 64 controllers disabling 125 silencing 125 testing 124 disabling 64 controller level 125 enclosure level 127 system level 107 duration 64 enabling system level 107 enclosures disabling 127 silencing 127 testing 126 Index e 172 alarm continued enclosures continued frequency 64 systems disabling 107 enabling 107 silencing 108 testing 108 testing controller level 124 enclosure level 126 system level 108 archive file 138 audible alarm See alarm automatic verification 74 background consistency check 74 76 background verification 74 base port number 64 blinking components 121 boards See controllers bootable CD mode 34 to 36 defined 34 broadcasting event alerts 105 Build initialize method 73 building storage space 45 to 56 bootable CD mode 35 custom configuration 49 express configuration 46 RAID Volumes 54 buttons Email Notification Manager 156 main window 155 to 156 Notification Manager 156 Task Manager 156 C ca
87. erties Disk drive MAXTOR ATLAS15E2 147545 Serial number Ke035O7K Firmware level BG3R Reported channel 0 Logical device 1 Logical device name Drive AB RAID level a Reported SCSI device ID World wide name Interface type 14 SOOTOBS00005946E Serial attached SCSI 38 73 GB 195 37 GB 04 24 2006 258K Sal Blinking a Component You can blink the LEDs on enclosures or disk drives inside enclosures to identify where they are physically located in your storage space This table describes how to blink specific enclosures and disk drives To Blink Right click The disk drive 2 Disk Drive icon All disk drives connected to that controller Controller icon in the Enterprise View or in the Physical Devices View The enclosure Enclosure Management Device icon All disk drives included in a logical drive Logical Drive icon All disk drives included in all the logical drives on a selected controller All disk drives connected to selected controller ports All disk drives connected to a selected controller channel Text In the Logical Devices View of a controller with multiple logical drives Text In the Physical Devices View of a controller with multiple ports Text In the Physical Devices View of a controller with multiple channels To blink a component 1 In Adaptec Storage Manager right click the component then click Blink Note If the component you select for instance a co
88. eryone working on the storage space that a system requires technical assistance When you set Adaptec Storage Manager to broadcast event alerts all logged in users receive messages about all types of events In Windows these alerts appear as pop up messages in all other operating systems these alerts appear as console messages When enabled event alerts occur independent of event notifications see page 93 and email notifications see page 99 To enable event alerts 4 On the tool bar click the Configure button select the system you want then click General Settings Q ner bouz287c adaptec com Local system i General settings p E Notifications Email Notifications Logical devices 3 Tasks gt 0AA The Adaptec Storage Manager Agent General Settings window opens for that system See the figure on page 64 Chapter 8 Monitoring Your Storage Space e 106 2 Select Broadcast events to logged in users then click Save changes 3 Restart Adaptec Storage Manager to apply the change Managing Enclosure Status If your storage space includes an enclosure with an enclosure management device such as a SCSI Accessed Fault Tolerant Enclosure SAF TE processor Adaptec Storage Manager also displays temperature fan and power module status in the Physical Device view as shown in the next figure Physical devices Enclosure Status Icons 4 Controller 1 l Enclosure 0 ADAPTEC SANbloc S50
89. es and Hot Spares e 14 Verifying Logical Drives To ensure that there are no data problems on your logical drives it is important to verify them When you verify a logical drive Adaptec Storage Manager checks it for inconsistent or bad data and then fixes any problems You can also choose to verify a logical drive without fixing it Logical drives with no redundancy for instance RAID 0 logical drives do not need to be verified In Adaptec Storage Manager logical drive verification can occur in different ways depending on your controller Automatic verification If your controller supports build initialization Adaptec Storage Manager automatically verifies all new redundant logical drives No manual verification is required To see if your controller supports build initialization right click the controller in the Enterprise View and click Properties Manual verification If your controller doesn t support build initialization a Warning level event notice appears in the Event Viewer prompting you to verify a logical drive before you begin to use it To verify a logical drive manually see Verifying and Fixing a Logical Drive on page 75 Background verification If your controller supports background consistency check Adaptec Storage Manager continually and automatically checks your logical drives once they re in use To see if your controller supports background consistency check right click the controller in the Ente
90. etting Started Step 2 Installing and Starting Adaptec Storage Manager e 31 Starting the Agent on NetWare To start the Agent 1 From the NetWare console type LOAD RaidAgnt 2 Press Enter 3 Manage and monitor the system by logging into it as a remote system see page 58 The Adaptec Storage Manager Agent s default settings are suitable for most storage spaces To customize the settings for your specific requirements see page 62 Starting the Agent on UnixWare or OpenServer To start the Agent 1 Type sh opt RaidMan RaidAgnt sh When the Agent has started a copyright message appears 2 Manage and monitor the system by logging into it as a remote system see page 58 The Adaptec Storage Manager Agent s default settings are suitable for most storage spaces To customize the settings for your specific requirements see page 62 Note To have the Agent run automatically at system start up add this line to the etc inittab and etc cont init d kernel files nfra 12346 once sh opt RaidMan RaidAgnt sh Starting the Agent on Solaris To start the Agent 1 Enter this command svcadm enable ADPTstor_agent 2 Manage and monitor the system by logging into it as a remote system see page 58 The Adaptec Storage Manager Agent s default settings are suitable for most storage spaces To customize the settings for your specific requirements see page 62 Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 32 Understanding
91. events 93 Event Viewer 43 91 event notifications 93 149 logged notification status 97 logged notifications 93 sources of events 93 status icons 92 events 43 sources 93 status icons 92 97 Events button 92 Executed task status 112 Executed task status 112 expanding logical drives 77 express configuration 46 RAID levels 46 external RAID storage 149 Index e 174 E failed disk drives multiple disk drives 137 multiple logical drives 136 RAID 0 logical drives 136 without hot spare 136 fans status icon 106 FAQs 146 feature keys 20 unlocking 20 firmware 128 formatting logical drives 48 email notifications from address 100 Full Size Capacity View 42 G global hot spares 81 creating 51 deleting 84 glossary 166 Guest permissions 32 H hard disk hard disk drive hard drive See disk drive HBAs See controllers help 44 hot spares 40 41 81 to 84 creating 51 82 creating dedicated 83 creating pool 83 dedicated defined 81 deleting 84 distributed spare drives 163 global defined 81 limitations 81 removing 84 icons 154 to 155 Enterprise View 154 Logical Devices View 155 Physical Devices View 154 identifying components 121 initialize method 73 initialize priority 73 initializing disk drives 123 INSTALLDIR 24 installing Adaptec Storage Manager 23 to 27 Linux 25 NetWare 26 OpenServer 26 Solaris 27 UnixWare 26 VMWare 27 Windows 23 silent installation 24 internal RAID storage Actions menu 151
92. g Mame Logical Drive DE E Par Ar Z 4 Advanced settings Channeli 14 devices found ECE ACAAAS D 6 6 6 amp Capacity display units GB Oridinal size 3B 49 996 Mev size GB a6 664 Stripe size KB 256 If you want to remove a specific disk drive or segment and replace it with another one for instance replace a smaller disk drive with a larger one click on the disk drive you want to remove Chapter 6 Managing Logical Drives and Hot Spares e 178 An X indicates that the selected disk drive will be removed from the logical drive and you are prompted to select another disk drive of greater or equal size to replace it Modify a logical device Follow the instructions in the panel below to modify a logical device as desired Then click Mest Physical devices View Flashing arrow gt Click on 7 or more physical devices in the panel E prompts you to e Par nae spare 9 766 GB replace the ptimal Ch 0 ID 10 9 766 GB deselected disk wame Logical Drive DE New optimal Ch 0 ID 11 9 766 GB drive Advanced settings 6 1D 12 Optimal 9 766 GB g5 D13 Optimal 9 766 GB es E F D14 Optimal 9 766 GB Original size 3B 49 996 Channeli 14 devices found Mew size GB o o 7 et ID O Optimal 9 766 GB Stripe size KB 256 i m 4 pases Chi1 ID1 9 766 GB ME Available Ch 1 1D 2 9 766 GB 2 available Ch 1 1D 3 9 766 GB Revert logical device 6 Modify the Advanced Settings if required See F
93. g Adaptec Storage Manager e 29 Starting Adaptec Storage Manager on Linux 1 Type the following command to change to the Adaptec Storage Manager installation directory edly Us ocorran Type the following command and press Enter sh StorMan sh When the Log In dialog box appears see page 28 enter the user name and password that you use to log on to your system then click Connect Note Each user name has a permission level associated with it See Understanding Permission Levels on page 32 for more information Starting Adaptec Storage Manager on NetWare To start Adaptec Storage Manager on the NetWare operating system type the LOAD RAIDMAN command Starting Adaptec Storage Manager on UnixWare or OpenServer To start Adaptec Storage Manager 1 Change to the directory where Adaptec Storage Manager is installed cd opt RaidMan Launch the Adaptec Storage Manager script sh RaidMan sh Starting Adaptec Storage Manager on Solaris To start Adaptec Storage Manager 1 Change to the directory where Adaptec Storage Manager is installed cd sr storMan Launch the Adaptec Storage Manager script sh StorMan sh Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 30 Starting the Adaptec Storage Manager Agent Only Note For more information see About the Adaptec Storage Manager Agent on page 17 To start the Adaptec Storage Manager Agent only follow the instructions for your operating system
94. g a combination of SAS and SATA disk drives In this example two free disk drive segments indicated in blue are used to create a RAID 1 logical drive Define logical devices Follow the instructions in the panel below to select a RAID level add physical drives and adjust other settings as desired Click Add logical device to define another or click Remove logical device to remove this one then click Mest Physical devices View y Click on 2 physical devices inthe panel at right Channel 0 14 devices found RAID level G RAID 4 z Mame Logical Drive Wx Advanced settings Free segments and available disk drives are blue PRADO DO DDD RRDD Click Next Review the logical drive settings Click Apply then click Yes Adaptec Storage Manager builds the logical drive The configuration is saved in the Adaptec controller and in the physical drives Chapter 6 Managing Logical Drives and Hot Spares e 71 Fine tuning Logical Drives You can fine tune a new or existing logical drive to meet your needs by changing its name or adjusting the Advanced settings described in this section Not all options are available for all controllers or all RAID levels Renaming a Logical Drive To change the name of a logical drive 1 2 3 In the Enterprise View click the controller associated with the logical drive In the Logical
95. ge logical device TaskID 2 status Scheduled Recurring Never Scheduled start time Sat Aug 6 72 01 00 AM POT 2006 Chapter 9 Managing Tasks e 113 Modifying a Task If your requirements change you can reschedule a task to a different date or time You can also modify the task description that appears in the Task List Creating a custom task description makes it easier to find the task in the Task List To modify a scheduled task 1 In the tool bar click Configure select the system you want then click Tasks as shown on page 111 In the Task Manager select the task you want to change then click Modify task File View Actions Help Y Delete task Modify task X RA View task 2 Help General settings Notifications C Email Notifications ID Scheduled Start Time Tue 05 03 2005 01 30 47 PM PDT Tue 05 03 2005 03 40 23 PM PDT Tue 05 03 2005 04 22 41 PM PDT Status Executed Executed Executed Recurring Description Never Expand or change logical device Never Expand or change logical device Never Expand or change logical device Date 07 15 2005 07 15 2005 07 15 2005 07 15 2005 07 15 2005 Time 01 13 36 PM PDT 11 44 41 AM PDT 11 44 39 AM PDT 11 44 31 AM PDT 08 36 04 AM PDT Source Task Manager Task Manager Task Manager Task Manager Task event description Task 5 scheduled Task scheduling is enabled Task scheduling is disabled Task scheduling is enabled T
96. ge space such as systems disk drives controllers and logical drives Many of the terms and concepts referred to in this User s Guide are known to computer users by multiple names In this User s Guide this terminology is used e Controller also known as adapter HBA board or card Disk drive also known as hard disk hard drive or hard disk drive e Logical drive also known as logical device e System also known as a server workstation or computer e Enclosure also known as a JBOD storage enclosure or disk enclosure e Internal RAID storage also known as direct attached storage or DAS Note For more terminology information see the Glossary on page 166 adaptec Part Getting Started Step 1 Introduction to Adaptec Storage Manager page 16 Step 2 Installing and Starting Adaptec Storage Manager page 22 Step 3 Exploring Adaptec Storage Manager page 37 Step 4 Building Your Storage Space page 45 Step 5 Customizing Adaptec Storage Manager page 57 Getting Started STEP Introduction to Adaptec Storage Manager In this chapter Getting arte de leek Wis bate estonia eae cae tai E cs oe ma A 17 ABDOU APEE Orge MINIE T a A A a ea E 17 Wout the Adaptec Storage lamas ln COM ar cates E E nee Oo eae ane eee 17 Growing Your Storage Space with Adaptec Storage Manager esssssssesersssessrssresressessrsses 18 Addos Eihanced Featit 2950s A a aa a atte ae A A ER 2
97. ge tasks Chapter 9 Managing Tasks e 110 Scheduling a Task If a task is lengthy and limits access to components on your storage space you may want to set a date and time for the task to complete instead of running the task while there is activity on your storage space If a task must be performed regularly you can schedule it to recur at preset times You can schedule these Adaptec Storage Manager tasks e Expanding a logical drive e Changing a logical drive s RAID level e Modifying the stripe size of a logical drive e Verifying a logical drive e Verifying and fixing a logical drive To schedule one of these tasks 1 Complete each step of the task until you are prompted to click Apply Don t click Apply Below is the configuration change initiated by the logical drive reconfiguration function To save this configuration click Apply To schedule the reconfiguration for a later time and date click Schedule To cancel the changes click Cancel Configuration summary Click Apply to save your configuration changes RAID level New RAID level l Size Newsi RAID 0 RAID 0 19 387 GB 29 051 GB Schedule gt Schedule button 2 Click Schedule The schedule window opens The window you see may be different from the one shown in this example depending on which type of task you are scheduling Choose the time and date you wish to start the reconfiguration To schedule the reconfiguration cl
98. gement Local Name Description Status Startup Type Log amp System Tools Sa Remote Procedure Provides th Started Automatic Network ful Event Viewer Sa Remote Procedure Manages t Manual Network f Ps shared Folders 84 Remote Registry Enables re Started Automatic Local Ser Lotars Sno coups Sa Removable Storage Manual Local Sys Performance Logs and Alerts Device ae 84 Routing and Remot Offers rout Disabled Local Sys i gt y bage Sy Secondary Logon Enables st Started Automatic Local Sys p Removable Storage Sy Security Accounts Storessec Started Automatic Local Sys gt Disk Defr agmenter Sy Security Center Monitors S Automatic Local Sys Disk Management sy Server Supports Fil Started Automatic Local Sys Ta Services and Applications Sy Shell Hardware Det Started Automatic Local Sys Sy Smart Card Manages 4 Manual Local Ser z WMI Control 4 SNMP Service Includes ag Manual Local Ser 3 Indexing Service Bs System Event Notifi Tracks syst Started Automatic Local Sys op ClearCase Sy System Restore Ser Performs s Started Automatic Local Sys Sy Task Scheduler Enables a Started Automatic Local Sys Sa TCP IP NetBIOS Hel Enables su Started Automatic Local Ser 84 Telephony Provides T Started Manual Local Sys lt Extended A Standard 4 Double click SNMP Service The SNMP Service Properties window opens 5 Click the Traps tab then ente
99. ger email notifications Event messages about remote systems that are emailed to selected recipients event Activity on your storage space such as a disk drive failure or logical drive verification F fault tolerance The ability of a system to continue to perform its functions even when one or more disk drives have failed firmware A combination of hardware and software software written onto read only memory ROM format See initialize G GB GigaByte 1 024 MB See also MB H host A system that s connected to a TCP IP network See also TCP IP host bus adapter HBA An adapter card that includes all of the I O logic software and processing to manage the transfer of information between the host and the devices it s connected to hot space A RAID 5EE logical drive See page 163 hot spare A spare disk drive which will automatically replace a failed disk drive in a logical drive hot swap Remove and replace a failed disk drive in a logical drive without shutting down the server or disrupting activity on the logical drive Glossary e 168 Storage Manager Agent Runs in the background on your system monitoring and managing event notifications tasks schedules and other on going processes in your storage space It requires no user intervention and includes no user interface initialize Prepare a disk drive for reading and writing I O Input Output Data entering into or being extracted from a system
100. he Adaptec software Software and the related documentation you agree to the following terms and conditions 1 License This Agreement grants you the Licensee a license to e Use the Software on a single computer system or on multiple workstations systems and servers which incorporate an Adaptec RAID controller and may be accessed by multiple users from multiple locations You may make as many installations of the Software as needed but must restrict such installation only to systems workstations or servers using an Adaptec RAID controller Make one copy of the Software in machine readable form solely for back up purposes provided you reproduce Adaptec s copyright notice and any proprietary legends 2 Restrictions You may not distribute copies of the Software to others You may not post or otherwise make available the Software or any portion thereof in any form on the Internet You may not use the Software in a computer service business including in time sharing applications The Software contains trade secrets and in order to protect them you may not decompile reverse engineer disassemble or otherwise reduce the Software to a human perceivable form YOU MAY NOT MODIFY ADAPT TRANSLATE RENT LEASE LOAN RESELL FOR PROFIT DISTRIBUTE NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF 3 Ownership of Software As Licensee you own the media upon which the software is recorded or fixed but Ada
101. he controller is updated with the new setting Chapter 6 Managing Logical Drives and Hot Spares e Tf Increasing the Capacity of a Logical Drive You can add more disk drive space to a logical drive to increase its capacity or expand it Note The maximum size of a logical drive varies by controller Refer to your controller s documentation for more information The expanded logical drive must have a capacity that s greater than or equal to the original logical drive To increase the capacity of a logical drive 1 2 In the Enterprise View click the controller associated with the logical drive In the Logical Devices View click the logical drive In the menu bar select Actions then click Expand or change logical device shown in the figure in Step 3 on page 75 A wizard opens to help you modify the logical drive Click Next Click on the disk drive s or disk drive segments you want to add to the logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Modify a logical device Follow the instructions in the panel below to modify a logical device as desired Then click Mert Physical devices View 7 Click on 7 or more physical devices inthe panel at right Channel 0 14 devices found RAID level 5 RAID 5 le 6 AA G op
102. hed storage then click Update controller images _ Enterprise view E Internal RAIC Gil bouz287 fil Add managed systern i 4 Contr Remove managed system ir 4 Contr Wi Contr Update controller images is ia Gas 166 Properties GF External RAI The ROM Update wizard opens 2 Click Next 3 Click Add to browse to the firmware image files you downloaded select the files then click Open a 4500sas_fw_8o32 ja as480001 uf as480002 uf fas4s000 ufi as4s0002 ut ufi Chapter 11 Managing Controllers Disk Drives and Enclosures e 129 In the wizard select the image files you want then click Next Choose the ROM update image filets Click Add to choose a file or Remove to remove one from the list f rmultiple files are needed these must be a matched set When you are satisted with your choices click Het 4f Choose the ROM update image filets Files Program FilestadaptecwAdaptec Storage Managern4e00sas_fw_be32 as4e0001 ufi Wen nrar Wels eto r oc aon wt TULA CESA ANLE L Alasga a UTI Select the controllers you want to update then click Next m Choose the controllers you want to update Controllers Current firmware v Mew firmware vers w Gy Internal RAID El w iia bous 8 fa adaptec com Local system pA Controller 1 Adaptec 4905545 5 1 0 9101 5 1 0 91175 W Controller 3 Adaptec 4800545 5 1 0 81013 5 1 0 9117
103. his Agreement by returning the Software and your money will be refunded 9 Limitation of Liability INNO EVENT WILL ADAPTEC OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INCIDENTAL CONSEQUENTIAL OR INDIRECT DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR LOSS OF DATA EVEN IF ADAPTEC OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY Some states do not allow the exclusion or limitation of special incidental or consequential damages so the above limitation or exclusion may not apply to you e5 10 Export You acknowledge that the laws and regulations of the United States and other countries may restrict the export and re export of the Software You agree that you will not export or re export the Software or documentation in any form in violation of applicable United States and foreign law l Government Restricted Rights The Software is subject to restricted rights as follows If the Software is acquired under the terms of a GSA contract use reproduction or disclosure is subject to the restrictions set forth in the applicable ADP Schedule contract If the Software is acquired under the terms of a DoD or civilian agency contract use duplication or disclosure by the Government is subject to the restrictions of this Agreement in accordance with i C F R 12 212 of the Federal Acquisition Regulations and its successors and 49 C F R 227 7202 1 of the DoD FAR Supplement and its succes
104. ical drives The Administrator of this storage space can create and modify logical drives and monitor both controllers disk drives and enclosures from a single system called the local system see page 58 Accounting and Payroll Data fe System running Adaptec Storage Manager System p 8 8 a a eee eS Net er Re 3 2s oS N E gt gt gt gt ee eee FS Eee Ges LMM f SS Server with RAID Network controller and disk drives SAN Connection Personnel Data Server with RAID RAID controller running 50 Adaptec Storage Manager Agent Storage enclosures with Customer Data disk drives installed Getting Started Step 1 Introduction to Adaptec Storage Manager e 19 Continuing to Grow Your Storage Space As your needs change Adaptec Storage Manager will help you grow your storage space to include multiple controllers storage enclosures and disk drives in multiple locations In this example multiple systems servers disk drives and enclosures have been added to the storage space The Administrator can create and modify logical drives and monitor all the controllers enclosures and disk drives in the storage space from the local system see page 58 Server running Adaptec Storage enclosures with Storage Manager Agent disk drives installed oO O a 2os sass gt O E RAIDS gt gt System running Adaptec Storage Manager Server with RAID controller and disk drives inst
105. ical device as desired Then click Hest Physical devices View 7 Click on 3 or more physical devices inthe panel a Channel 0 14 devices found RAID level G RAIDS MER E E ey Name lavice 3 cot 6 6 a Ge go Advanced settings Channel 14 devices found gt b C E boo amp amp amp D D D Revert logical device If you want to remove a specific disk drive and replace it with another one for instance replace a smaller disk drive with a larger one click on the disk drive you want to remove An X indicates that the selected disk drive will be removed from the logical drive 6 Modify the Advanced Settings if required See Fine tuning Logical Drives on page 71 7 Click Next 8 Review the new logical drive settings To make changes click Back Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operating system 9 To update your logical drive immediately click Apply then click Yes To schedule the changes for later click Schedule set the date and time then click Apply For more information see page 110 Deleting a Logical Drive A Caution When you delete a logical drive you lose all data stored on that logical drive To delete a logical drive Ensure that you no longer need the data stored on the logical drive 1 Inthe Enterprise View click on the controller associated with the l
106. icated hot spare 1 Inthe Enterprise View click the controller associated with the hot spare 2 Inthe Physical Devices View click the hot spare Chapter 6 Managing Logical Drives and Hot Spares e 85 In the menu bar select Actions then click Delete hot spare drive File View Remote Actions Help fi add A cr Hints and tips Set drive state to failed 3 Initialize a concen E roves i Controller 3 Adaptec 4800545 Gi Gas1668B adaptec com i Controller 1 Adaptec 4800545 i Controller 2 Adaptec 273505 G5 External RAID ag Configure cae Help Physical devices Events Enterprise view E A Internal RAID E i Controller 2 Adaptec 22305LP Channel 0 14 devices found a D amp OC a amp amp amp Channel 14 devices found gt D b B a amp amp b The hot spare is deleted and the disk drive becomes available for other uses in your storage space Protecting Your Data In this chapter DRE ge 10 61 A een ne ee ner enn InP son arn Ten een 87 Jaa a A e e ol EEE E ae ee me ene A ne er een ee meg ee eee een EN Seen eter 89 In addition to the standard RAID 0 RAID 1 RAID 5 RAID 10 RAID 50 and enhanced RAID 1E RAID 5EE RAID 6 RAID 60 RAID levels controllers with the Adaptec Advanced Data Protection Suite include two additional methods of protecting the data on your storage space This chapter describes how to use snapshot and copyback to pr
107. ick Apply To cancel the changes click Cancel 03 54 PM POT 17 Jul 2006H tree Sa T Ve Sun Mon Tue wie Chapter 9 Managing Tasks e 111 3 Set the date and time for the task Note Keep geography in mind If you are scheduling tasks on remote systems located in other geographical areas remember that the time you set for a scheduled task is that system s time which may be different from local time You will be prompted to select a new time if the one you ve set occurs in the past on the remote system 4 Set the recurrence frequency if the option is available for this task and you want it to occur regularly 5 Click Apply The task is saved in the Task Manager and the scheduled task is added to the Task List For more information about the Task Manager see the following section Opening the Task Manager You can use the Task Manager to monitor and modify the tasks you have scheduled To schedule a task see page 110 Tasks are associated with systems When you open the Task Manager you see the scheduled tasks associated with that local or remote system only To open the Task Manager in the tool bar click Configure select the system you want then click Tasks ES Properties EZ Eve Events corte ZETTEL Help Physical devices daptec com Local system 4 General settings m Notifications E Email Notifications ChannelO 14 devices found Logical devices 1 a5 Ta
108. icular point in time spare See hot spare storage space The controller s and disk drives being managed with Adaptec Storage Manager Glossary e 170 stripe size Amount of data written to one partition before the controller moves to the next partition in a stripe set striped mirror A RAID 1 Enhanced or RAID IE logical drive See page 160 striping A method of enhancing performance by spreading data evenly over multiple disk drives Provides no data protection T Task Manager A utility in Adaptec Storage Manager that allows you to schedule a specific activity such as expanding a logical drive for a time that s convenient See also scheduled task recurring task TB TeraByte Approximately one million million bytes or 1024 GB TCP IP Transmission Control Protocol Internet Protocol A set of communication protocols used to connect hosts on the Internet V verify Check a logical drive for inconsistent or bad data May also fix any data problems or parity errors Index Actions menu 44 Agent actions 108 alarm 107 108 email notifications 101 notifications 95 Alarm actions 107 108 124 125 Change logical device name 71 Clear logs on all controllers 92 Configure read cache 73 Configure write cache 72 controller level options 150 Create dedicated hot spare drive 83 Create snapshot with backup 88 without backup 88 Delete dedicated hot spare drive 84 Delete hot spare drive 85 Delete logical device 8
109. ide a a eeeeonen 14 What Yon Need to Know Delore T00 Denim sucia 14 Terminology Usdin is GUE ussssn 14 Part I Getting Started Introduction to Adaptec Storage Manager Baa ae a a A AAAA 17 About Fe rca scsainsessnnncrsnnecnaniasecateimisiacsiesenteienenenans 17 About the Adaptec Storage Manager Agent cccsccsssessseesecesseeeeeeseeeeeees 17 Growing Your Storage Space with Adaptec Storage Managet ccscceeeees 18 PMc 0d 8 gel ets ge Be eee eee ae eee Te TTR ETA TE I myer et Teter 18 An Advanced SUC Abe PACE viciinsisscacainssnsceiasasinnseiatanameenexeaenessnearanreneneaits 18 Continuing t Grow Your Storage SPa C nnn 19 A E oaea ML Get 00 an Aa 20 Unlocking the Eohanc d Ve ae na sttssshsscatenciiasienasinesimstostioaisarseretmeniuans 20 Be teenie E A A 21 Installing and Starting Adaptec Storage Manager halime Adaptec OLAS MANIDET sanior 23 a Caer TIN a 23 Completing a Silent Windows Installation Advanced cseeeseeees 24 a I a DE i EPE E E E E E E EEEE EEEE 25 Woks VD scares gill 2 a gee nee en er ni nee ener RUE ren ener ene 26 DTS on Unis Wate EE acacia sireiersiveninsssacedocarancaneanavets 26 BN NN a E A P E P E 27 Using Adaptec Storage Manager on VMWaAfE ccssccsesceeseceseeeeseeeees EF Contents e Starting Adaptec Storage Mandgtr esscssssnensssss Starting Adaptec Storage Manager on WindOWS sscesssssseeeseeeeees Starting Adaptec Storage Manager on LN eurai
110. ification Manager 93 to 98 Actions menu 151 buttons 156 clearing the log 98 disabling 98 event notifications 93 failed test events 96 Notification List 95 Notification Log 97 opening 93 re enabling 98 test events 95 notifications 93 to 106 email notifications 93 99 event alerts 105 event notifications 93 introduction 93 Notifications tab 94 O online help 44 opening Adaptec Storage Manager Linux 29 NetWare 29 OpenServer 29 Solaris 29 UnixWare 29 Windows 28 OpenServer controller support 55 installing Adaptec Storage Manager 26 starting Adaptec Storage Manager 29 starting the Agent 31 operating system event log 63 operating system support 21 B parity 162 partitioning logical drives 48 partitions 78 permission levels 32 Physical Devices View 38 40 icons 154 pool hot spares 83 port number 64 power status icon 106 Properties button 121 Q Quick initialize method 73 R RAID distributed spare drives 163 mirrored data 160 non redundant logical drives 159 parity 162 RAID 0 159 RAID 1 160 RAID 10 161 RAID 1E 160 RAID 5 162 RAID 50 164 RAID 5EE 163 RAID 6 165 stripe size 72 RAID 60 165 stripe size 72 striping data 159 RAID controller support 55 RAID levels changing 79 custom configuration 50 express configuration 46 selecting 50 RAID segments 158 RAID Volumes 54 RaidCfg log file 126 read cache 73 REBOOT 24 rebuilding defined 135 136 rebuilding logical drives 137 re
111. in alphabetical order The local system always appears first when you sort objects alphabetically To re sort the Enterprise View 1 Inthe menu bar of the main window select File then click Preferences 2 Click the Display options tab 3 Inthe System tree sorting drop down menu select the option you want i User preferences Alarm settings Display options Display options System tree sorting Chronological z Alphabetical Capacity display units Chronological X 4 ClickOK Getting Started Step 5 Customizing Adaptec Storage Manager e 62 Setting the Standard Unit of Measure You can set Adaptec Storage Manager to show disk drive capacity in measures of megabytes MB gigabytes GB or terabytes TB You can choose the Auto select setting to allow Adaptec Storage Manager to show the most appropriate unit of measure based on disk drive size This option allows different disk drives to be shown in different units of measure By default disk drives are shown in GB To change the standard unit of measure 1 Inthe menu bar of the main window select File then click Preferences 2 Click the Display options tab 3 In the Capacity display units drop down menu select the option you want User preferences Alarm settings i Display options Display options System tree sorting Alphabetical ae Capacity display units lAuto select g WEB GB O B T Auto s elect he 4 Click OK Changing the Main
112. ine tuning Logical Drives on page 71 7 Click Next 8 Review the new logical drive settings To make changes click Back Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operating system 9 To update your logical drive immediately click Apply then click Yes To schedule the changes for later click Schedule set the date and time then click Apply For more information see page 110 Extending a Partition on a Logical Drive Windows 2003 Windows XP and Windows 2000 only If you have expanded a logical drive you can extend the partition on that logical drive to use the newly added space Refer to your operating system instructions for more information Chapter 6 Managing Logical Drives and Hot Spares e 19 Changing the RAID Level of a Logical Drive As your requirements change you can change the RAID level of your logical drives to suit your needs You may want to do this to add redundancy to protect your data or improve data availability for speedier access to your data See Selecting the Best RAID Level on page 157 for more information Changing the RAID level normally requires one or more disk drives to be added to or removed from the logical drive Adaptec Storage Manager won t allow you to continue unless you have the right number of disk drives available To change the RAID level of a logical drive
113. ing verify that the size of the logical drive is appropriate for your operating system For more information refer to your operating system documentation Getting Started Step 4 Building Your Storage Space e 53 13 Click Apply then click Yes r Confirm After you apply this configuration the logical devices you created will display as physical drives under an operating system Before you can use these drives to store data you must partition and format them using the disk managementtools provided with your operating system Do you want to apply the new configuration Adaptec Storage Manager builds the logical drive s indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View The configuration is saved on the Adaptec controller and on the physical drives i Logical devices l HG Logical devices 3 gt fi amp GM A magnifying glass means that a logical drive is being built It disappears once the logical drive has been created 14 Repeat Steps 1 to 13 for each controller on your system 15 Partition and format your logical drives See page 48 for more information If your storage space comprises one or more Adaptec RAID controllers on a single system building is complete Continue with Managing Your Storage Space on page 56 If you have installed Adaptec RAID controllers on more than one system and wish to add them to your storage space continue with Including More S
114. ing Messages ssccssccsssccsscessecsesccsseessecceecesseeeneeeseeeeeees 139 Chapter 13 Solving Problems e 134 Troubleshooting Adaptec Storage Manager If you experience problems installing or using Adaptec Storage Manager follow these suggestions e Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want See page 32 for more information e Ensure that all managed systems are powered on and that you are logged in to any remote systems you want to manage See page 32 for more information e Check all cable connections e Try uninstalling and reinstalling Adaptec Storage Manager Identifying a Failed or Failing Component When your are notified of a Warning or Error level event use Adaptec Storage Manager s rapid fault isolation feature to quickly identify the source of the problem For instance in this example a disk drive has failed To find the failed disk drive follow the yellow Error icons Enterprise view E QA Internal RAID All bou2287a adaptec com Local system 8 GAS 1668B adaptec com Error is on a remote system Gi External RAID Enterprise view E FA Internal RAID 18 bou2287a adaptec com Local system E FA GAS 1668B adaptec com i Controller 1 Adaptec 4800545 4 Controller 2 Adaptec 22308 0n Controller 2 Gq External RAID Enterprise view Physical devices L
115. ing systems 118 removing systems 119 renaming display groups 118 system status 117 distributed spare drives 163 E Email event detail window 103 Email List 99 102 adding users 100 modifying users 102 removing users 102 sending test emails 101 Email Log 99 103 clearing 103 Email Notification Manager 99 to 105 Actions menu 152 buttons 156 clearing the Email Log 103 disabling 105 Email List 102 Email Log 103 email notifications 99 failed test emails 101 modifying settings 104 opening 99 re enabling 105 test emails 101 email notifications 99 adding users 100 changing from address 104 changing SMTP server 104 Email List 102 Email Log 103 failed test emails 101 modifying users 102 removing users 102 sending test emails 101 SMTP server settings 100 Email Notifications tab 99 Enclosure View 42 enclosures Actions menu 151 blinking 121 disabling alarm 127 identifying 121 monitoring 106 properties 121 silencing alarm 127 status icons 43 106 testing alarm 126 Enterprise View 38 39 display options 61 icons 154 Internal RAID vs External RAID branches 149 sorting systems 61 Error task status 112 event alerts 105 event log 92 clearing 92 event log operating system 63 event notifications 93 adding systems 93 94 Event Viewer 93 149 failed test events 96 introduction 93 logged notifications 93 modifying systems 96 Notification List 95 Notification Log 97 removing systems 96 sending test events 95 sources of
116. ion Controller Enclosure Management Device Locked upgrade feature that can be activated with a feature key See page 20 for more information Enclosure Status Icons Icon Description Enclosure fan s normal Enclosure fan s error Enclosure temperature normal Enclosure temperature error Enclosure Power normal Enclosure Power error Enclosure fan s warning Enclosure temperature warning Enclosure Power warning Icons in the Logical Appendix B Buttons and Icons At a Glance e 155 Devices View Icon Description a fs ti Joe 3 f E m 8g information Logical drive Logical drive with healthy hot spare Logical drive with a snapshot Logical drive being initialized Logical drive being modified n Logical drive being rebuilt after disk drive failure Array with available space Array with no available space Buttons in the Main Window Button Click to Locked upgrade feature that can be activated with a feature key see page 20 for more More on i add A Create Properties 4 Configure E add a remote system create a logical drive open the Configuration wizard silence the audible alarm check status and other properties of a controller disk drive or other component view the full Event log configure the Adaptec Storage Manager Agent settings configure notification settings configure email notifica
117. ions Host nar TCPIIP address b y Last event sent pte 10 20 1 70 83 OF 82005 11 04 56 AM You can specify which levels of events are sent to individual systems by following the instructions in Modifying a System s Address Host Name or Notification Level on page 96 4 Close the Notifications window when you re done Note You can access other utilities in this window such as the Task Manager See Managing Tasks on page 109 by clicking their tabs 5 Repeat Steps 1 to 4 for each system you want to monitor with event notifications Sending a Test Event To ensure that a system is receiving logged notifications you can send a test event To send a test event 1 Open the Notification Manager See page 93 Note You can also access the Notification Manager by selecting the system you want in the Enterprise View then on the menu bar clicking Actions gt Agent actions gt Configure gt Notifications tab 2 Inthe Notification List click on the system you want to send a test event to Note You can only send a test event to one system at a time 3 On the menu bar select Actions then click Send test event File View Actions Help E Add Add system BD modify system Help ni i z d Genera Delete system Email Notifications Ho AB modit lt system address p Last event sent bou2287c al Sendtestevent lt 04 1 4 2006 11 11 03 AM POT _ Disable notifications 5 The test event is se
118. ive has been replaced No action is required See Enabling Copyback on page 89 for more information Chapter 13 Solving Problems e 136 Failed Disk Drive Not Protected by a Hot Spare When a logical drive is not protected by a hot spare if a disk drive in that logical drive fails remove and replace the failed disk drive The controller detects the new disk drive and begins to rebuild the logical drive For instance when one of the disk drives fails in the RAID 1 logical drive shown in the next example the logical drive is not automatically rebuilt The failed disk drive must be removed and replaced before the logical drive can be rebuilt Physical devices Logical devices 4 Controller 3 Channel 0 14 devices found Logical devices 2 gt e aoe a 2 2 e gt alin EO O g If the controller fails to rebuild the logical drive check that the cables disk drives and controllers are properly installed and connected Then if necessary follow the instructions in Rebuilding Logical Drives on page 137 Failure in Multiple Logical Drives Simultaneously If there s a disk drive failure in more than one logical drive at the same time one failure per logical drive and the logical drives have hot spares protecting them the controller rebuilds the logical drives with these limitations e A hot spare must be of equal or greater size than the failed disk drive it s replacing e Failed disk drives are replaced with hot sp
119. izes as a single drive For more information see Understanding Logical Drives on page 67 Logical devices RE Logical devices 3 Enterprise view Physical devices Mf internal RAID Gi bou2287a adaptec com Local system i Controller 1 Adaptec 4805545 Channel 0 14 devices found Controller Adaptec 22305LP wa Controller Adaptec 4800SAS Po oe o O oo c gt Jo G External RAID 2 D D D e Channeli 14 devices found D a b a adag Controller 2 is connected to 28 disk drives from which 3 logical drives have been created The RAID level of a logical drive is indicated by the number inside the logical drive s icon For instance the logical drive shown at right has RAID 1 Logical drives protected by hot spares have plus signs beside them as shown at right i Hold your cursor over any logical drive to see its name status and size You can also click the arrow shown at right to view this same information for all the logical drives at once Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View Physical devices i Controller 2 Channel O 14 devices found Pa a i Channel 1 14 devices found gt ao ae ge l a a a a a s Logical devices Logical devices 3 gt 0 IB Six disk drives plus one hot spare comprise the selected RAID 5 logical drive You can also click on any disk
120. ller associated with the hot spare 2 Inthe Physical Devices View click the hot spare 3 Inthe menu bar select Actions then click Delete dedicated hot spare drive or click Remove dedicated hot spare drive from then select the logical drive you want in this example Device 2 File View Remote Actions Help i add A amp Cr GQ Hints and tips S Configure amp Help Create dedicated hot spare drive for hovices Enterprise view E EE Internal RAID Remove dedicated hotspare drive from Device El EJ bou 87a a Delete dedicated hotspare drive w Controlli Set drive state to failed 14 devices found W Controll ae om Wi Controlli Initialize dh o a g a Gy External RAID Properties Channel 14 devices found The hot spare is deleted or removed and the disk drive becomes available for other uses in your storage space Deleting a Global Hot Spare You can delete a global hot spare You may want to do this to Make disk drive space available for another logical drive e Make a global hot spare into a dedicated hot spare Remove the hot spare designation from a disk drive that is no longer being used as a hot spare When a hot spare is built into a logical drive after a disk drive failure it retains its hot spare designation even though it can no longer protect the logical drives it s assigned to See Recovering from a Disk Drive Failure on page 135 for more information To remove or delete a ded
121. lp Tool Bar Enterprise view Physical devices Logical devices wena RAD i a o W Controller 1 Adaptec 4805SAS SANbloc S50 Bd Logical devices 3 branch Wa Controller 2 Adaptec 2230SLP DO OL gt 00S Gy External RAID External RAID branch SANbloc 50 ed Connection status Connected Time Source Description Event Viewer 5 11 26 39 AM PDT hou228 a adaptec com Buildf erify complete controller 3 logical device 3 Logical D B 11 26 22 AM PDT bou2287a adaptec com Build Verify complete controller 3 logical device 1 Logical D Resize the panels and scroll horizontally or vertically as required to view more or less information For more information about specific areas of the main window see these sections e Using the Enterprise View on page 39 e Using the Physical Devices View on page 40 e Using the Logical Devices View on page 41 Getting Started Step 3 Exploring Adaptec Storage Manager e 39 Using the Enterprise View The Enterprise View is an expandable tree with two main branches the Internal RAID branch and the External RAID branch The External RAID branch is not covered in this User s Guide trefer to the Adaptec Web site at www adaptec com for more information Under Internal RAID the Enterprise View lists the local system the system you re working on and any other systems that you re managing using Adaptec Storage Manager Expand a system in the Enterprise View to the see it
122. ly the new setting Getting Started Step 5 Customizing Adaptec Storage Manager e 64 Changing a System s Audible Alarm Settings Warning and Error level events on a system see page 92 trigger an audible alarm a series of beeps which sound every five minutes until the event is resolved You can change the frequency and duration of the alarm or choose to disable the alarm on any system For information about using the audible alarm see page 107 To change alarm settings on a system 1 Inthe Enterprise View select the system 2 Click the Configure button then click General Settings see the figure in Step 2 on page 63 The Adaptec Storage Manager Agent General Settings window opens for the system you selected File View Actions Help D Help Ta General settings a Notifications E Email Notifications Tasks Agent system port Agent system base port number ast Agent system notifications Save events to O85 log Error warning T Broadcast events to logged in users B Sound alarm T Alarm interval Seconds 300 3 Edit the alarm settings as required Select or deselect Sound alarm change the alarm interval time Caution If you disable the alarm no audible signal will sound on that system when a Warning or Error level event occurs 4 Click Save changes 5 Restart Adaptec Storage Manager to apply the new settings Changing a System s Agent Base Port Number Adaptec Storage Manager uses six consecutive p
123. m 7 Continue with Partitioning and Formatting Your Logical Drives on page 48 Partitioning and Formatting Your Logical Drives The logical drives you create appear as physical disk drives on your operating system You must partition and format these logical drives before you can use them to store data Note Logical drives that have not been partitioned and formatted cannot be used to store data Refer to your operating system documentation for more information Getting Started Step 4 Building Your Storage Space e 49 Including More Systems in Your Storage Space Note Adaptec Storage Manager must be installed on every system that will be part of your storage space If you have installed Adaptec RAID controllers on more than one system to continue building your storage space e From each individual system log in to Adaptec Storage Manager and repeat Steps 1 to 7 to continue building your storage space or e From your local system the system you re working on log in to all other systems in your storage space as remote systems see page 58 then repeat Steps 1 to 7 to continue building your storage space The maximum number of supported RAID controllers varies depending on your operating system See RAID Controller Support on page 55 for more information To continue see Managing Your Storage Space on page 56 Custom Configuration Advanced Custom configuration helps you build your storage space manually by stepping you
124. moved from the Enterprise View of Adaptec Storage Manager Getting Started Step 5 Customizing Adaptec Storage Manager e 60 Creating Display Groups You can organize related local and remote systems into display groups to make managing your storage space easier and more effective Systems in a display group appear together in the Enterprise View under the group name To create a display group 1 Inthe Enterprise View right click on a system that you want to add to a display group select Change display group then click New group Enterprise View i hou2 6 a adaptec con O fy Internal RAIL m houz287a a Hints and tips Control 4 Control Log out wi Control Agent actions o Ei gAs1668B Wa Control Save printable configuration Wa Control Save support archive External RAID Clear logs on all controllers Change display group F None Properties New group 2 Enter a name for the new display group then click OK Group name Group name Group A The display group is created and the system you selected in Step 1 is added to it Enterprise view S i Internal RAID Gi Gas 1668B adaptec com GE Group A E i Controller 1 Adaptec 4805545 i Controller 2 Adaptec 2230SLP i Controller 3 Adaptec 4800545 External RAID 3 To add another system to the display group repeat right click on that system in the Enterprise View select Change display group then click the display group name Enterpri
125. n every system that will be part of your storage space To use Adaptec Storage Manager to configure a RAID controller before you install your operating system see Running Adaptec Storage Manager from the CD on page 34 Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 23 Installing Adaptec Storage Manager To install and start Adaptec Storage Manager follow the instructions for your operating system e To install on Windows see the following section e To perform a silent Windows installation advanced users only see page 24 e To install on Linux see page 25 e To install on NetWare see page 26 e To install on UnixWare or OpenServer see page 26 e To install on Solaris see page 27 Note Advanced users To install Adaptec Storage Manager on VMWare see page 27 Installing on Windows This section describes how to install Adaptec Storage Manager on systems running Windows See System Requirements on page 21 for a list of supported operating systems Note You need administrator or root privileges to install Adaptec Storage Manager For details on verifying privileges refer to your operating system documentation If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation To uninstall Adaptec Storage Manager use the Add Remove Programs option in your Windows Control Panel Note Advanced users only T
126. n set a disk drive to a failed state if e The disk drive is not part of a logical drive or e The disk drive is part of a redundant healthy logical drive You can t set a disk drive to a failed state if doing so will take a logical drive offline To set a disk drive to a failed state 1 Inthe Physical Devices View click the disk drive 2 Inthe menu bar select Actions then click Set drive state to failed 3 Click Yes to set the drive status to failed 4 Remove and replace the disk drive 5 If the logical drive that the disk drive belongs to is failed see Recovering from a Disk Drive Failure on page 135 Chapter 11 Managing Controllers Disk Drives and Enclosures e 123 Initializing Disk Drives You can use Adaptec Storage Manager to initialize any disk drives that are in a Ready state if required You may want to do this to erase all existing data and metadata including all logical drive information Caution Do not initialize a disk drive that is part of a logical drive Initializing a disk drive that s part of a logical drive may make the logical drive unusable Back up all data from your disk drive before you initialize it To initialize a single disk drive 1 Inthe Physical Devices view click the disk drive you want to initialize 2 Inthe menu bar select Actions then click Initialize File View Remote Actions fi add Acr GQ Hints and tips Create simple volume Create dedicated hotspare drive for Creat
127. n the Task List will not run while the Task Manager is disabled Chapter 9 Managing Tasks e 115 Re enabling the Task Manager To re enable the Task Manager repeat the steps in Disabling the Task Manager on page 114 selecting Enable Task Scheduler during Step 2 Scheduled tasks that have missed their start times must be rescheduled if you want them to run See Modifying a Task on page 113 for instructions Scheduled tasks that did not miss their start time while the Task Manager was disabled will run as scheduled Working with Display Groups In this chapter Adding a Systemi to a Display esteem ered 117 yevme Diona sree 117 Moving a System from One Display Group to Another ssseeseesesssssssseserssrsseessessrsssessesee 118 Paora ES 6 E A 118 Removing a System hom a Display GroUP aici ienenieeenan 119 Deea Dr ar 6 6 a erent anne renee te ete Teer str T nnn Conte ee te Erte anne terrrun enter creer ene 119 This chapter describes how to work with and manage display groups in Adaptec Storage Manager To create display groups see Creating Display Groups on page 60 Chapter 10 Working with Display Groups e 117 Adding a System to a Display Group As your storage space grows and changes you can add new systems to your display groups To add a system to a display group 1 Right click on the system in the Enterprise View 2 Select Change display group then click the display group name or click New group E
128. nager ecscescccsseeceseeseeeseeeesseeeseees 148 Teles E ce wee er ener vere ere ner EE er teen tree trey ON 148 Uva lalg TAE MT RRN 148 Find the Notification Manager cscccsscccsscessscesseecsseeseeeseeesseeesseeens 148 Find the Email Notification Manager essseseessseeseeseesseessesseesseessessees 148 Wet te ei ei ceri een E L Adaptec Storage Manager a the Agent w cccceccscescssssesesesesseteseseeeee 149 a pave yon LRAID branches of the Enterprise View 149 a i f gl deve E avec L E View Icons peccccce ecoooooooooooooo ooo ooo ooo 0000000000000000 0000000000000000 00000000 EEO LEOELEOOE 54 ae in head Devices VIEW raro kansi in ae pat a en pean A E E es in ca N sa be ee a by redundan RA l eoa togal D Biat O EE AE A A AO E T OTOA GAT EE o E E EE A E E E E tre E A A 5 RAID S Logical DFV E S eonen A i ee RAID 50 Logical Drives PAE A E E A T TT A RAD 6 aie oo ee ee ee ee nee About This Guide Adaptec Storage Manager is a software application that helps you build a storage space using Adaptec RAID controllers disk drives and enclosures and then manage your stored data whether you have a single RAID controller installed in a server or a complex Storage Area Network SAN or IPSAN with multiple RAID controllers enclosures and servers You can use Adaptec Storage Manager to manage both internal and external RAID storage This U
129. ng Your Logical Drives Including 2 zone figuration Advanced Contents e 8 POAC ay ae Me OU 202 V0 deen eee eee nec E Ment neon nen ren teeter E E te eco 54 RAID Te anO oe 55 De Our Storo ge SPIE aisanana nannaa 56 Customizing Adaptec Storage Manager Loncme mio kemot Sro an 58 RO a Lemot Syor ee romnewenemuuneeumnanenanen 59 Creating Display GIOUDS scsnissrssansavciansinsnbanrinebietahatlasbhaninasbaesigathansinsebeshonshentis 60 Setting Preferences and Changing VieWSs ssssssesesesseessessressesssessesseessressessees 61 Sorone Syska m ine EL SP 1SE Vio cscacssansincnsaninossansnnsannnceienidsacieanas 61 Setting the Standard Unit of Measure ceescccssccsseesssccsseeseceseeeeeees 62 Changing the Main Window Appearance csccsssscsstecsseeessceeeeeseseeeees 62 Customizing the Adaptec Storage Manager Agent ccsccescccssteceseeseeeeseees 62 Broadcasting Event Alerts from a System ccessccsstscsseeesseeeseeenseesees 63 Changing a System s Event Log Setting iccarssnrsavnivmnesrnsomageneeaeraranewenes 63 Changing a System s Audible Alarm Settings ccccssccceseessseeeseeeees 64 Changing a System s Agent Base Port Number ccceseecesceseseeeeseeeees 64 Part Il Using Adaptec Storage Manager Managing Logical Drives and Hot Spares Batala ea E aE E EE E tre renee nrc rrr EE E 67 e Be cals ED gus meee eer eneenrnCane wee ere teeerer tee Sey ree tee erre re yreernternenr e
130. ng system Getting Started Step 4 Building Your Storage Space e 48 5 Click Apply then click Yes Confirm After you apply this configuration the logical devices you created will display as physical drives under an operating system Before you can Use these drives to store data you must partition and formatthem using the disk managementtools provided with your operating Sy Stem Do youwarntto apply the new configuration Adaptec Storage Manager builds the logical drive s indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View The configuration is saved on the Adaptec controller and on the physical drives F Logical devices Re Logical devices 3 gt fi amp GM A magnifying glass means that a logical drive is being built It disappears once the logical drive has been created DE Note To stop the creation of a new logical drive right click on the magnifying glass icon shown in the figure above then select Stop current task You can also change the priority of the build task to High Medium or Low by selecting Change background task priority from the same right click menu ne Logical devices 3 gt 0 Oe A BuildWerif in progress You cannot alter the configuration Hints and tips Stop current task Change background task priority Delete logical device Blink logical device Froperties 6 Repeat Steps 1 to 5 for each controller on your syste
131. ng that the log was cleared Chapter 8 Monitoring Your Storage Space e 104 Changing the Email Notification Manager Settings You can modify these Email Notification Manager settings as your needs change e Address of your SMTP server From address that will appear in email notifications To modify the Email Notification Manager settings 1 Open the Email Notification Manager See page 99 2 Inthe menu bar select Actions then click SMTP server settings File View Actions Help add Add email recipient amp amp Help v Genera Delete email recipient mail Notifications Tasks Recipi Modify email recipient Event toe Last message sent Bob Fraser Send test message bm Error Warning Of e2005 17 42 05 oS b Error Warning Informatio Warning Informatio OF B2005 11 44 08 SMTP server settings Pauline Brar we e ic Error Warning Informatio O71 817005114212 Disable Email Notifications The SMTP Server Settings window opens SMTP server settings SMTP server address lsmptserver adar From email address lisa_boojoy adar 3 Enter the address of your SMTP server 4 Enter the From address to appear in email notifications If email recipients will be replying to email notifications be sure that the From address belongs to a system that is actively monitored 5 Click OK to save the settings Chapter 8 Monitoring Your Storage Space e 105 Disabling Email No
132. ns E H Scheduled Start Time i Status Recurring Description Tue O5 03 2005 01 30 47 FM POT Executed Expand or change logical device Bes Tue 05 03 2005 03 40 23 PM PDT Expand or change logical device mE Tue 05 03 2005 04 22 41 PM PDT Expand or change logical device i Won 074162005 01 30 56 PM PDT js cheduler Ney Expand or change logical device Click Yes to confirm the deletion The task is deleted Disabling the Task Manager The Task Manager is enabled by default If you do not wish to schedule tasks on a selected system you can disable it Note If you disable the Task Manager no scheduled tasks will run on that system To disable the Task Manager 1 2 In the tool bar click Configure select the system whose Task Manager you want to disable then click Tasks as shown on page 111 In the menu bar click Actions then click Disable Task Scheduler File View Actions Help i g Gieli g Delete task 1ew task Help Foma Bote LID BS view task WStatus Recurring Description 2 D er pecuted Mever Expand or change logical device 3 T Expand or change logical device a T 05 03 2005 0422 41 PM PDT Expand or change logical device The Task Manager is disabled The Tasks tab shown at right shows the red tasks disabled icon Note When the Task Manager is disabled a brief three tone alert sounds each time you open and log in to Adaptec Storage Manager Scheduled tasks i
133. ns Menu Most of the main tasks in Adaptec Storage Manager are part of the Actions menu on the menu bar Options on the Actions menu vary depending on which type of component is selected in the main window For instance managed systems disk drives and hot spares each have specialized Actions menus For an overview of all Actions menu options see What options are on the Actions menu on page 150 Getting Help Adaptec Storage Manager online Help includes conceptual information glossary definitions and descriptions of on screen menus and items in addition to step by step instructions for completing tasks To open the online Help click the Help button shown at right Alternatively press the F1 key or in the menu bar select Help then click Search or Contents Press the Help button in a dialog box or wizard for help with that specific dialog box window or procedure Additionally you can find the most commonly asked about information in Quick Answers to Common Questions on page 146 of this User s Guide For help identifying features of Adaptec Storage Manager see Buttons and Icons At a Glance on page 153 Building Your Storage Space Getting Started STEP In this chapter Selecting a Comm curation Method eset de Express Configuration Building the Easy Way 06 Custom Configuration Advanced meesi enans Baikiaea RAIM VoM E tae A a et ec RAID Controler Support one a a ees Wie ia cine Yo
134. ns that the spare is protecting at least one am logical drive a e A hot spare with a yellow plus sign shown at right may not be large enough to protect the logical drive it s assigned to or may not be assigned to a logical drive See Working with Hot Spares on page 81 for more information Hold your cursor over any disk drive to see its status port number and maximum speed D You can also click the arrow shown at right to see this same information for all the disk drives at the same time To reveal further information use the View buttons to change how the disk drives are displayed as described in Revealing More Disk Drive Information on page 42 A disk drive shaded in light blue is not part of any logical drive A disk drive shaded half light half dark blue as shown at right has some space allocated to a logical drive and some space available To view the logical drives associated with a particular disk drive see Using the Logical Devices View on page 41 If your storage space includes an enclosure its enclosure management device is represented by the icon shown at right Getting Started Step 3 Exploring Adaptec Storage Manager e 41 Using the Logical Devices View When you select a controller in the Enterprise View information about the logical drives and arrays associated with that controller appear in the Logical Devices View A logical drive is a group of physical disk drives that your operating system recogn
135. nt A message appears indicating either that the test event was sent successfully or that the test failed Click OK to clear the message If the test is successful the receiving system beeps once and its Event Viewer shows that a test event was received TE 55 02 AM PDT bouz28rc Verity complete controller 1 logic i 11 54 05 AM POT bouz 28rc Veritving controller 1 logical devic 11 54 05 AM POT bou 2eyrec Added logical device controller 11 54 00 AM POT bou 2eyrec Successfully applied the new conf 11 54 00 AM FOT bouz 28rc Created a hot spare drive controll oe a all FOT ee A controller has been added to th eee an Meee Oe eed Chapter 8 Monitoring Your Storage Space e 96 If the test fails a Ensure that the receiving system is powered on and running Adaptec Storage Manager b Open the receiving system s System Properties window see Step 3 on page 96 and double check the TCP IP address and port number c Try sending the test event again Managing the Event Notification List This section describes how to manage systems in the Notification List e To add a system to the Notification List see page 93 e To modify a system s connection information see the following section e To remove a system from the Notification List see page 96 Modifying a System s Address Host Name or Notification Level If you want to specify the notification level for a system or if the TCP IP info
136. nt renee 68 Per i cir AE 68 Including Different sized Disk Drives in a Logical Drive eee 69 Creating a Logical Drive Using Available Space ceeesccssceseseeeeneeeees 70 re ee 71 aE ae Mls E e EEE E A 71 Adjusting a Logical Drive s Advanced Settings esssesesersssesssessrsssessees 71 Barea a eie nale ae 7 AAPEEE ENEE enor Senne wanna Con On gon reno wr 72 Changing hne Write Ce acisini 72 cr eters eg ihe Read Cacbo Seng sassari 73 ae Priori eiia mein 73 Caters ime Miale WIS urci 73 geo igis org he cla I it s a a 74 Vening and Frei a LCA DEINE eserinin aai 75 Voriiying 4 Logical Drive V hout FIY ssnin 76 Enabling Disabling Background Consistency Check ssssessseseesessesess 76 Increasine the Capacity of a Logical De races ieccscssacecscontwesenenssensssrarenioersiatace nri Fxtending a Partition on a Logical Drive ssessssessseseressesssessressesssessesss 78 Changing the RAID Levelot a Logical Dive isaicisisanssdsssdeardsananedoaiaanauioaronarens 79 Contents e 9 a cage Drive Sees Henne nae nn Oo Dedicated Spar a mee Hot aoe ot a or ofan Hot uate CT eT gt o What Do the Hot Spare Icons Mean sisisiirisinieivisssosrerivevvesvovsronnen Oo Removing or Deleting a Dedicated Hot Spare s sssssssssssesssssssssssesessee Assigning a Dedicated H Protecting Your Data C ies a aa testing a ranean a ia out aoe oon a iil Monitoring Your Storage Sp
137. nterprise view GG internal RAID Gl ean A Gd Hints and tips E Gl bou 2 87a ada Agent actions 4 Controller W Controller Save printable configuration Wi Controller Save support archive External RAID Clear logs on all controllers e hve Mone Properties The system is added to the display group Enterprise view E EE Internal RAID a Ag Group A aE hbouz287a adaptec com Local system BT Gas 41ccoo a d at ter com External RAID Note A system can belong to only one display group at a time you can t include the same system in multiple display groups Viewing Display Group Status To quickly view the status of systems within a display group you can open the display group Properties window In the Enterprise View right click on the display group then click Properties The Properties window opens for that display group summarizing the status of the systems that belong to that group Properties System group Group name Mumber of managed systems Systems with good status Systems with Unknown status Systems with problems Chapter 10 Working with Display Groups e 118 Moving a System from One Display Group to Another To move a system from one display group to another 1 Inthe Enterprise View right click the system you want to move 2 Select Change display group then click the name of the display group you want Enterprise view E Internal RAID o Aa Group
138. nthe Logical Devices View click the logical drive 3 Inthe menu bar select Actions then click Verify shown in the figure in Step 3 on page 75 4 To begin the verification immediately click Yes To schedule the verification for later click Schedule set the date and time then click Apply You can also set the verification to recur For more information see page 110 Note Don t power off the system while the verification is in progress If you do the verification will stop While the verification is in progress the logical drive is shown as an animated icon as shown at right to indicate that the task is in progress u When the verification is complete an event notice is generated in the local system s event log and broadcast to other systems if you have event notification set up see Using Notifications to Monitor Status on page 93 You can now continue working on the controller Enabling Disabling Background Consistency Check If your controller supports background consistency check Adaptec Storage Manager continually and automatically checks your logical drives once they re in use To see if your controller supports background consistency check right click the controller in the Enterprise View then click Properties To enable or disable background consistency check 1 Inthe Enterprise View click the controller 2 Inthe menu bar select Actions then click Enable Disable background consistency check T
139. ntroller doesn t support the blink function the Blink option won t appear in the menu The LEDs on the disk drives or enclosures begin to flash 2 Click OK to stop blinking the component Chapter 11 Managing Controllers Disk Drives and Enclosures e 122 Managing Disk Drives This section describes how to use Adaptec Storage Manager to manage the disk drives that are part of your storage space Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive You may want to do this to upgrade to larger disk drives or to make disk drive size uniform across the logical drive Caution If another disk drive in the logical drive fails during rebuild see page 137 you may lose data To replace a disk drive in a logical drive 1 Inthe Physical Devices View click the disk drive you want to replace 2 Set the drive state to failed See page 122 3 Remove and replace the disk drive with one of equal or larger size 4 Wait for the logical drive to rebuild See page 137 5 Repeat Steps 1 to 4 for all the disk drives you want to replace For help solving disk drive problems see Recovering from a Disk Drive Failure on page 135 Setting a Disk Drive to Failed Before you can remove a disk drive you should set it to a failed state to protect your data Caution You may lose data or damage your disk drive if you remove a disk drive without first setting it to a failed state You ca
140. o 400 GB disk drives can create two mirrored drive segments of 250 GB for a total of 500 GB for the logical drive as shown in this figure Disk Drive 1 Eun Drive Segment Size Smallest Disk Drive Disk Drive 2 Eo lt Disk Drive 1 Disk Drive 3 400 GB Disk Drive 2 Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB US TIME st Unused Space 150 GB GELL Disk Drives in Logical Drive RAID 10 Logical Drive 500 GB Appendix C Selecting the Best RAID Level e 162 RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives and uses data striping and parity data to provide redundancy Parity data provides data protection and striping improves performance Parity data is an error correcting redundancy that s used to re create data if a disk drive fails In RAID 5 logical drives parity data represented by Ps in the next figure is striped evenly across the disk drives with the stored data Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can contain 750 GB of stored data and 250 GB of parity data as shown in this figure ever Eon Drive Segment Size Smallest Disk Drive Disk Drive 2 ES o Disk Drive 1 Disk Drive 3 400 GB Disk Drive 2 Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB pis es Unused Space 150 GB IRIE Disk Drives in Logical D
141. o Ces Ciste E E E Install Adaptec Storage Manager pkgadd d lt mount point gt solaris manager StorMan ds Follow the on screen instructions to complete the installation Eject or unmount the Adaptec Storage Manager Installation CD Refer to your operating system documentation for detailed instructions Using Adaptec Storage Manager on VMWare To install Adaptec Storage Manager 1 Mount the Adaptec Storage Manager Installation CD moune r dev cdrom Milt cdrom Change to the cdrom directory For Red Hat cd mnt cdrom linux manager For SUSE cd media cdrom linux manager Extract the Linux Adaptec Storage Manager RPM package and install it rpm install StorMan rpm Note Ignore the note that says Application can be started by typing usr StorMan StorMan sh The console has no graphical capability Use the command line utility ARRCONF included with your RAID controller to configure and manage your disk drives For more information refer to the Command Line Interface User s Guide on the Adaptec Storage Manager Installation CD To use Adaptec Storage Manager to connect remotely from another system you must open a range of ports in the built in firewall using this command esxcfg firewall o 34571 34581 tcp in StorMan For more information see Logging In to Remote Systems on page 58 Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 28 Starting Adaptec Storage Manager Note You nee
142. o perform a silent installation follow the instructions on page 24 To install Adaptec Storage Manager 1 Insert the Adaptec Storage Manager Installation CD The Installation wizard opens automatically If it doesn t open browse to the CD in Windows Explorer then click Autorun 2 Select Internal RAID Controller Setup or Custom Setup advanced users only then click Next 3 Click Next to begin the installation click I accept then click Next 4 Follow the on screen instructions to complete the installation 5 Repeat these steps to install Adaptec Storage Manager on every Windows system that will be part of your storage space 6 Continue with Starting Adaptec Storage Manager on Windows on page 28 Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 24 Completing a Silent Windows Installation Advanced A silent installation uses command line parameters to complete an installation without messages or user interaction To complete a silent installation 1 2 3 Insert the Adaptec Storage Manager Installation CD into your CD drive Open a command prompt window and change to the CD directory Install Adaptec Storage Manager using this command line string setup exe s Va qn lt properties gt where lt properties gt is one or more of the options listed in the next table Separate properties with spaces separate feature names for the ADDLOCAL property with commas see examples on page 25
143. o the passive device FailoverDiskSet Could not move diskset HostList Could not write the host initiator list HotSwap Could not enable the automatic rebuild on replacement operation ImageSelect Could not change the firmware to the specified boot image ImportConfig Could not copy the configuration from the specified drives ImportedArray Could not import the specified array IncreaseLogDrive Could not increase the size of the specified logical drive InitHardDrive Could not initialize the specified disk drive InitLogDrive Could not initialize the specified logical drive KillOtherController Could not kill other controller LDM Could not start the the specified logical drive reconfiguration LogIn The user could not be logged in Chapter 13 Solving Problems e 143 LogOut The user could not be logged out MaybeReadCache Could not set read cache mode to enabled when protected by battery MaybeWriteCache Could not set write cache mode to enabled when protected by battery MergeOwnNs Could not copy the configuration from the non shared logical drives Rebuild Could not set the drive to the specified rebuild state RemoveAHS Could not delete the dedicated hot spare drive RemoveFromDiskSet Could not remove drives from the specified diskset RemoveHSP Could not delete the specified hot spare drive RemoveSHS Could not delete the specified standby hot spare drive ReplaceDHS Could not replace the specified failed drive RollbackSnapshot Could no
144. oblem Disk Drive Se when it occurs See Identifying a Failed or Failing Component on page 134 for Error more information If your storage space includes a controller with a temperature sensor or an enclosure with an enclosure management device such as a SCSI Accessed Fault Tolerant Enclosure SAF TE processor temperature fan and power module status is displayed by status icons in the Physical Device view as shown in the next figure These status icons change color to indicate status see page 106 Physical devices Status Icons W Controller 1 l 1 Enclosure 0 ADAPTEC SANbloc S50 rz y L Power Module Status Temperature Status Fan Status For more information see Monitoring Your Storage Space on page 90 Note By default all Warning and Error level events activate an audible alarm See Silencing and Testing the Audible Alarm on page 107 for more information Getting Started Step 3 Exploring Adaptec Storage Manager e 44 Working in Adaptec Storage Manager Adaptec Storage Manager provides multiple ways to work with its menus and windows Most menu options are available by e Selecting items from the menu bar e Clicking buttons on the tool bar e Right clicking on components in the main window Only tasks and windows associated with a specific component are available on right click menus For simplicity the tasks in this User s Guide are explained mainly using menu bar options About the Actio
145. ogical devices FA Internal RAID WA Controller 2 Adaptec 22305 T BB 7 hous28 a adaptec com Local system E YA GAS 1668B adaptec com Channel 14 devices found fa Logical devices 2 W Controller 1 Adaptec 4600545 Z a a F Controller 2 Adaptec 227305 p em Em Em Em aH eS ta T A Device 1 Optimal bed Bi Gy External RAID T A 42 4 amp Device 2 Optimal 9 694 GB Properties on Device 1 Right click Device 1 then select Properties to continue tracing the fault to its source Optimal Additional details Quick initialized Read cache mode Enabled Vrite cache mode Enabled yrite back VWirite cache setting Enabled vrite back Partitioned Mo Protected by hot spare Mo Bad stripes ay Yes 0ad stripes Chapter 13 Solving Problems e 135 Recovering from a Disk Drive Failure When a disk drive fails for any reason it is represented in Adaptec Storage Manager with a red X as shown at right This section explains how to recover when a disk drive fails e Ifthe logical drive was protected by a hot spare see the following section e Ifthe logical drive was not protected by a hot spare see page 136 e If there is a disk drive failure in more than one logical drive simultaneously see page 136 e Ifitisa RAID 0 logical drive see page 136 e If multiple disk drives fail within the same logical drive see page 137 Failed Disk Drive Protected by a Hot Spare When a logical drive
146. ogical drive 2 Inthe Logical Devices View click the logical drive Chapter 6 Managing Logical Drives and Hot Spares e 81 In the menu bar select Actions then click Delete logical device File View Remote Actions Help fi add Acr Hints and tips Events Ch Configure Help Enterprise view Clear ical devices Logical devices Verity F Gy Internal RAID Controller 1 ly ET c G hou2287a a Verify with fix Wa Controll Expand or change logical device closure 0 ADAPTEC SANbloc 50 a Logical devices 3 Wa Controlli ae l W Controll Delete logical NE Go Go a o b Js also fe c Gil Gas 1668p Configure write cathe ee e TA Configure read cache ONirON i amp 2 2 2 a2 a2 amp a Create snapshot H Blink logical device Froperties When prompted click Yes to delete the device or No to cancel the deletion If you click Yes the logical drive is deleted The disk drives or drive segments included in the logical drive become available and can be used to create a new logical drive see page 70 or to expand an existing logical drive see page 77 Working with Hot Spares A hot spare is a disk drive that automatically replaces any failed drive in a logical drive and can subsequently be used to rebuild that logical drive For more information on recovering from a disk drive failure see page 135 Hot Spare Limitations You can t create a hot spare for RAID
147. on and messages about the Notification Manager itself such as whether notifications were sent successfully or not This section describes how to manage the Notification Log and use it to monitor the logged notifications being sent e Using the Notification Log see the following section e Clearing the Notification Log see page 98 Using the Notification Log By default notification events are listed in the order they occurred with the most recent event first To make it easier to find a specific event click on the column heads to sort the events You can also reorganize the columns by clicking and dragging the column heads see the figure on page 95 The Notification Log uses icons to show the status of events These icons also appear in the Event Viewer of the remote systems Icon Status Explanation and Solution Information The Notification Manager successfully connected and sent the event No action required O Error The Notification Manager did not successfully connect to a system or send an event Ensure that the correct host name and TCP IP address of the receiving system is correct see page 96 Double click on an event to see basic information about it Click Next to see the next event in the list a Notification event detail Type information Source Date 5 4 05 Time 8 01 41 AM PDT Description Notification Manager started with notifications Enabled Chapter 8 Monitoring Your Storage Space e 98 Cl
148. ontrollers disk drives and logical drives from your local system see page 58 Create display groups to organize related local and remote systems see page 60 Change display settings and add or remove features from the main window see page 61 Change alarm settings or set the Agent to broadcast event notices from selected systems see page 62 Note The tasks described in this chapter are optional Getting Started Step 5 Customizing Adaptec Storage Manager e 58 Logging In to Remote Systems If multiple systems on your network are in your storage space you can use Adaptec Storage Manager to monitor and manage all of them from one system The system that you re working on is called the local system All other systems in your storage space are remote systems Local and remote are relative terms as shown in the following figure when you are working on system A local system system B is a remote system when you are working on system B local system system A is a remote system Local logged S Adaptec Storage N Manager or Agent rd I pA I Sannn Adaptec Storage Manager Local logged in to remote Adaptec Storage ha Manager or Agent ow ee aoe Adaptec Storage Manager To manage remote systems from the local system you log in to them Adaptec Storage Manager encrypts the user name and password of a remote system during log in Adaptec Storage Manager or
149. opyback is enabled data is moved back to its original location once the controller detects that the failed drive has been replaced Once the data is copied back the hot spare becomes available again Copyback is disabled by default To enable copyback right click the controller then click Enable or Disable copy back mode The copyback setting is a toggle switch Monitoring Your Storage Space In this chapter Oy aa R 91 Checka Ady n o Soraa SE eaaa aaa ene Annee yn rr 91 wmit Dotre fe gd orzo osna 92 Dang ia t0 Montor AN sea eine 93 Broadcasine Evon Aleti to Ui aaa 105 Dirne 2 0 anaa A 106 Silencme and Testing the Audible ALATI es ccs tes sec ten Scien scneceesedepeunousasbenendeneesee eee eesss 107 This chapter describes how Adaptec Storage Manager helps you monitor your storage space Chapter 8 Monitoring Your Storage Space e 91 Monitoring Options Adaptec Storage Manager provides many ways to monitor the status of your storage space Event Viewer The main window of Adaptec Storage Manager includes an Event Viewer that provides at a glance status information about activity occurring in your storage space See the following section Status Icons Three basic icons information warning and error appear in the Event Viewer and in the main Adaptec Storage Manager window to help you quickly identify problems See page 92 e Notification Manager and Email Notification Manager Notification utilitie
150. or free segments A logical drive can include redundancy depending on the RAID level assigned to it See Selecting the Best RAID Level on page 157 for more information Once a logical drive has been created you can change its RAID level or increase its capacity to meet changing requirements You can also protect your logical drives by assigning one or more hot spares to them See page 81 for more information Chapter 6 Managing Logical Drives and Hot Spares e 68 Creating Logical Drives For basic instructions for creating logical drives see Building Your Storage Space on page 45 This section describes three additional scenarios for creating logical drives e Setting the size of a new logical drive see the following section e Including different sized disk drives in a logical drive see page 69 e Creating a logical drive using available segments of disk drives see page 70 Setting the Size of a Logical Drive As described in Step 6 on page 50 Adaptec Storage Manager automatically sets the size of a new logical drive to maximize the capacity of the disk drives that it comprises However you can choose to set the size for a new logical drive You may want to do this to maximize your available disk drive space or allocate available space to more than one logical drive To set the size of a logical drive 1 Complete Steps 1 through 6 in Custom Configuration Advanced on page 49 2 Click Advanced Settings The maximum size of
151. or pool hot spare 1 Inthe Enterprise View click the controller on which you want a dedicated hot spare 2 Inthe Physical Devices View click the disk drive you want to designate as a hot spare See Hot Spare Limitations on page 81 for help selecting a disk drive 3 Inthe menu bar select Actions then click Create dedicated hot spare drive for then click the name of the logical drive in this example Device 2 File View Remote Actions Help Gadd A cr Hints and tips Create simple volume Enterprise view E Gj internal RAID iit bou 87a a Create hot spare drive wea Controll Set drive state to failed W Controlli W Controll Clear o Gl Gas 1669s Verify oe SD Werifiy with fix 4 Control Bar ties ay External RAID Initialize Properties Create dedicated hotspare drive for Configure Help al devices Device 1 Device 2 R s found Device 3 El EIl EIJ EJ E l pas TER A plus sign appears beside the selected disk drive indicating that it s designated as a dedicated hot spare A yellow plus sign indicates an error See What Do the Hot Spare Icons Mean on page 83 for help solving the problem Channel 14 devices found a a a OO 2 2 6 D 0 0 4 To use the same dedicated hot spare to protect another logical drive create a pool hot spare repeat Step 2 and Step 3 What Do the Hot Spare Icons Mean Icon Explanation Healthy global or dedicated hot spar
152. orts to access remote systems 34571 34572 34573 34574 34575 and 34576 The default port number for the Agent is 34571 If your system has a conflict with these ports change the base port to a different port number To change the Agent base port number 1 Inthe Enterprise View select the system 2 Click the Configure button then click General Settings see the figure in Step 2 on page 63 3 The Adaptec Storage Manager Agent General Settings window opens for the system you selected Enter a new Agent system base port number 4 Click Save changes 5 Restart Adaptec Storage Manager and the Adaptec Storage Manager Agent to apply the new setting adapfec Part Il Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Using Adaptec Storage Manager Managing Logical Drives and Hot Spares page 66 Protecting Your Data page 86 Monitoring Your Storage Space page 90 Managing Tasks page 109 Working with Display Groups page 116 Managing Controllers Disk Drives and Enclosures page 120 Configuring SNMP Support page 130 Solving Problems page 133 Managing Logical Drives and Hot Spares In this chapter Rea es ana O naaa 67 eaae LOE T T E a 68 Pine iinne Lorica TIOS spierien aE ee ee ee eee 71 Pe i ie e E eee 74 Increasing Vie Capac y OF a Logical DENE sisirin 77 gt ee re i eerie 79 FR a cect edie banned 80 ses k Sheet E a a E
153. otect your stored data Chapter 7 Protecting Your Data e 87 Creating a Snapshot Note Snapshot is an upgrade feature if the snapshot feature is locked see Adding Enhanced Features on page 20 for information on purchasing a feature key Snapshots are only supported on Windows and Linux operating systems A snapshot is a frozen image of a logical drive at a particular point in time You can copy the data on one logical drive to another logical drive by creating a snapshot You may want to do this if you want to back up your data to tape clone a drive or copy the data to multiple servers There are two snapshot options e Snapshot Backup Copies all data on a logical drive so that it can be moved from one server to another See page 88 e Snapshot Nobackup Creates a temporary copy of a logical drive for tape backup and reference uses less system resources than Snapshot Backup See page 88 To delete an existing snapshot see page 89 Snapshot Limitations e You can create a snapshot on systems running Windows or Linux only e You can create a snapshot of only one controller at a time you can t create a snapshot that includes multiple controllers e The source logical drive the logical drive that youre copying and the target logical drive the logical drive that youre copying to must be on the same controller e The source and target logical drives may have the same or different RAID levels e You can create up to four
154. otifications pag 99 generated by the Email Notification Manager amp Modify email recipient UPCate a recipient s email address or notification level page 102 Delete email recipient eMOve a recipient from the Email Notification List page 102 Buttons in the Task Manager Button Click to More on M5 view task view the details of a scheduled task page 112 EA Modify task reschedule a task or change the description of the task inthe Task __ page 113 List Delete task delete a task that is no longer required page 114 Selecting the Best RAID Level In this appendix Conr na R E NE agrees eee ee eerste 158 Cie a Dre Somn eee 158 Nom tedindant Logical Drives RAID Uji esirin 159 PAL EOE A T een ete 160 FAID 1 loli iste Los ral DINE epi mn rsnre tte nOnsT eonrenr tre nen ay nitty evr Tienrn fr rsverr ve tere ser 160 PAR TOT I E TEE 161 ia AE ce 162 TREE ei ee EAE AA EA A 163 ie E E e E E E E E ees 164 EPEA Bass e Bi b s EAEE EE I AOE O EE OEA A ET 165 PACIT 0 i L E iiaiai 165 When you create logical drives in Adaptec Storage Manager you can assign a RAID level to protect your data Each RAID level offers a unique combination of performance and redundancy RAID levels also vary by the number of disk drives they support This chapter provides a comparison of all the RAID levels supported by Adaptec Storage Manager and provides a basic overview of each to help you select the best level of protection for
155. port archive Log out lt Clear logs on all controllers Agent actions Configure p Change display group i Save printable TA View event log Properties Save support archive Alarm actions Clear logs on all controllers Change display group Properties Controllers In the Enterprise View click on a controller In the menu bar select Actions to view these options Actions Help EE R and tips A Create logical device Delete all logical devices Initialize all ready drives Alarm actions H Blink all physical drives E Rescan Enable background consistency check Enable copy back mode Properties Disk drives In the Physical Devices View click on a disk drive In the menu bar select Actions to view these options Actionsj Help Hints and tips Create simple volume Create dedicated hotspare drive for Create hotspare drive Set drive state to failed Clear Verity Verity with fiz Secure erase Initialize Blink physical drive Properties Appendix A Quick Answers to Common Questions e 151 Enclosures In the Physical Devices View click on an enclosure management device In the menu bar select Actions to view these options Actions Help GQ Hints and tips Alarm actions F Blink enclosure Properties Logical drives In the Logical Devices View click on a logical drive In the menu bar select Actions to view these options Actions Help T a and tips Clear Verity Verify wi
156. ptec and its licensors retain title and ownership of the Software recorded on the original media and all subsequent copies of the Software regardless of the form or media in which or on which the original and other copies may exist This license is not a sale of the Software or any copy 4 Confidentiality You agree to maintain the Software in confidence and that you will not disclose the Software to any third party without the express written consent of Adaptec You further agree to take all reasonable precautions to preclude access of unauthorized persons to the Software 5 Term This license is effective until January 1 2045 unless terminated earlier You may terminate the license at any time by destroying the Software including the related documentation together with all copies or modifications in any form Adaptec will have the right to terminate our license immediately if you fail to comply with any term or condition of this Agreement Upon any termination including termination by you you must destroy the Software including the related documentation together with all copies or modifications in any form 6 Special Terms Applicable to Databases Where a database is included with the Software you acknowledge that it is licensed only in connection with the use of the Software to perform disc creation and that the database and all data derived therefrom must be maintained in confidence in accordance with the provisions of Section 4 This lic
157. qn ADDLOCAL Manager INSTALLDIR C Adaptec Storage Manager e To install the Manager and have setup wait until the installation finishes before it closes start WAIT setup exe w s v qn ADDLOCAL Manager REBOOT ReallySupress Installing on Linux This section describes how to install Adaptec Storage Manager on systems running Linux See System Requirements on page 21 for a list of supported operating systems Adaptec Storage Manager includes the Java Runtime Environment JRE Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Any customization files you created with the previous version are saved and used in the upgrade To remove Adaptec Storage Manager type the rpm erase StorMan command To install Adaptec Storage Manager 1 Insert the Adaptec Storage Manager Installation CD 2 Mount the Adaptec Storage Manager Installation CD For Red Hat mount dev cdrom mnt cdrom For SUSE mount dev cdrom media cdrom 3 Change to the cdrom directory For Red Hat cd mnt cdrom linux manager For SUSE cd media cdrom linux manager 4 Extract the RPM package and install it rom install StorMan rpm 5 Unmount the Adaptec Storage Manager Installation CD For Red Hat umount mnt cdrom For SUSE umount media cdrom Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 26 6 Repeat these steps to install Adaptec Storage Manag
158. r data because they can recover from two simultaneous disk drive failures However the extra parity calculation slows performance compared to RAID 5 logical drives RAID 6 logical drives must be built from at least four disk drives Maximum stripe size depends on the number of disk drives in the logical drive Disk Drive 1 Drive Segment Size Smallest Disk Drive Disk Drive 2 Disk Drive 1 Disk Drive 2 2 P2 449 Ca Disk Drive 3 400 GB Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB DISK HVE Unused Space 150 GB Disk Drives in Logical Drive RAID 60 Logical Drives P2 4 500 RAID 6 Logical Drive 500 GB plus Parity P1 amp P2 Similar to a RAID 50 logical drive see page 164 a RAID 60 logical drive also referred to as dual drive failure protection is built from at least eight disk drives configured as two or more RAID 6 logical drives and stripes stored data and two sets of parity data across all disk drives in both RAID 6 logical drives Two sets of parity data provide enhanced data protection and striping improves performance RAID 60 logical drives also provide high data transfer speeds Glossary A Adaptec Storage Manager Agent Runs in the background on your system monitoring and managing event notifications tasks schedules and other on going processes in your storage space It requires no user intervention and includes no user interface available space
159. r from the use of the information contained herein Adaptec reserves the right to make changes in the product design without reservation and without notification to its users Disclaimer IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS YOU MUST HAVE PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER REMEDIES Adaptec Customer Support If you have questions about installing or using your Adaptec product check this document first you will find answers to most of your questions If you need further assistance use the support options listed below To expedite your service have your computer in front of you Technical Support Identification TSID Number e Before contacting Technical Support you need your unique 12 digit TSID number The TSID number identifies your product and support status The TSID number is included on a white bar coded label like this example TSID PINNNNNNYYWAy THIS TSID NUMBER WILL PRODUCT P N PPPPPPPPPPPPPPPP BE REQUIRED WHEN Beare Tee ical ii DAUE TOM UIN OAT A AT SUPPORT 5 PRODUCT S N XXXXXXXRAAAAAR ELA LUN DD M D LU Y DA DA e Affix a copy of the TSID label to the CD jacket so that you don t lose it North America e Visit our Web site at www adaptec com e Search the Adaptec Support Knowledgebase ASK at ask adaptec com for articles troubleshooting tips and frequently asked questions for your product e For
160. r instructions see Express Configuration Building the Easy Way on page 46 or Custom Configuration Advanced on page 49 This example shows two RAID 5 logical drives Physical devices i Logical devices _ 4 Controller 2 aly SAMbloc 550 Logical devices 2 aaaea gt 9 EEFE SAMbloc 550 ae D a amp amp amp amp 2 On the toolbar click Create 3 When the configuration wizard opens select Custom configuration then click Next 4 Click Advanced settings select RAID Volume then click Next 5 In the Logical Devices panel select the logical drives you want to use in the RAID Volume Adaptec Storage Manager prompts you to select the correct number of logical drives Number of disk drives required Define logical devices Follow Me instructions in the panel below to select a RAID level add physical drives and adjust other settings asflesired Click Add logical device to define another or click Remove logical device to remove this one then click Hert Logical devices S Click on two or more logical devices with matching RAID levels in the panel at right RAID level fa RAID volume Name Device 3 Advanced settings Getting Started Step 4 Building Your Storage Space e 55 Modify the Advanced Settings if required See Fine tuning Logical Drives on page 71 for more information Click Next to review the RAID Volume settings To make changes click Back This example shows one RAID Volume ready
161. r the IP address of each system on which you want to enable traps 6 Click OK 7 Start the SNMP service Chapter 12 Configuring SNMP Support e 132 Configuring SNMP Support on Linux For the Linux operating system the Adaptec Storage Manager SNMP agent is a sub agent that interfaces with the UCD SNMP agentx architecture UCD SNMP is a third party package for Linux for information documentation and downloads see www net snmp org To configure SNMP support 1 Install Adaptec Storage Manager see page 23 2 Configure the UCD SNMP master agent to be used with agentx 3 Start the Adaptec Storage Manager SNMP sub agent From the Adaptec Storage Manager installation directory run the aussnmpd executable Refer to your Linux documentation for information on configuring UCD SNMP agentx and setting up traps Configuring SNMP Support on NetWare To install Adaptec Storage Manager SNMP support at the command prompt type this command then press Enter load AUSSNMP NLM Refer to your NetWare documentation for information on configuring traps Solving Problems In this chapter Troubleshooting Adaptec Storage Manapet sisssssrrsssrerssrsrrsdrissesieisivisisdiavinasiiudesisdiinisiresksi 134 ldentiiying Failed ot Falling nO eo secession 134 Recovermge konia Disk Drive FIG ce cicceeneor aR EEEa 135 Pemma Log ari E ein AAR 137 Song Nornicauon PODIET aaa 138 Ceeoing a ama An NE Pilea aE a 138 Understanding Error and Warn
162. raul I L Power Module Status Temperature Status Fan Status Enclosure Management Device Icon The enclosure status icons change color to indicate status Icon Status Examples Enclosure Fans Normal Fans are working properly Warning A fan has failed Error Multiple fans have failed Enclosure J Normal Enclosure temperature is normal Temperature i Warning Enclosure temperature is higher than normal Error Enclosure is overheating Enclosure Power Normal Power supplies are working normally Warning One power supply has failed Error Multiple power supplies have failed Note If your enclosure does not have an enclosure management device the status icons appear but do not indicate status Chapter 8 Monitoring Your Storage Space e 107 Silencing and Testing the Audible Alarm Adaptec Storage Manager supports an audible alarm which is triggered on the local system when a Warning or Error level event see page 91 occurs on any system in the Enterprise View The alarm is a series of beeps which sound every five minutes until the event is resolved The alarm is disabled by default but can be enabled on any system You can also change the frequency and duration of the alarm see Changing a System s Audible Alarm Settings on page 64 for more information This section describes how to e Enable a system s alarm see the following section e Ensure the alarm is working on your local system see page 108
163. rds See controllers CD mode See bootable CD mode Clear initialize method 73 components blinking 121 defined 14 identifying 121 viewing properties 121 Configuration event detail window 91 Configure button 94 configuring 46 See also building storage space controllers Actions menu 150 blinking 121 disabling alarm 125 identifying 121 properties 121 registering 124 rescanning 125 saving configurations 126 support by operating system 55 testing alarm 124 updating firmware 128 copyback 89 custom configuration 49 customer support 3 D daemon 17 DAS See internal RAID storage dedicated hot spares 81 creating 83 deleting 84 removing 84 deleting logical drives 80 devices 39 direct attached storage See internal RAID storage disabling alarm enclosure level 127 system level 107 disk drive segments 158 disk drives Actions menu 150 available space 40 blinking 121 capacity 42 conceptual graphic 67 different sizes in same logical drive 69 failed state 122 failure recovery multiple disk drives 137 multiple logical drives 136 RAID 0 logical drives 136 with hot spare 135 without hot spare 136 identifying 121 initializing 123 properties 121 relative capacity 43 replacing in logical drives 122 segments in logical drives 70 text descriptions 42 Index e 1 3 disk drives continued viewing logical drives 41 viewing status 40 within logical drives 50 display groups 60 adding systems 117 creating 60 deleting 119 mov
164. rhe ie Rece MON punt er herr te eter set Tn ani aenr eee te Stree 81 This chapter explains how to manage logical drives and hot spares associated with Adaptec RAID controllers To create a logical drive see Building Your Storage Space on page 45 Chapter 6 Managing Logical Drives and Hot Spares e 67 Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data A logical drive can comprise one or more disk drives and can use part or all of each disk drive s capacity It is possible to include the same disk drive in two different logical drives by using just a portion of the space on the disk drive in each as shown in the following figure Three Disk Drives 500 MB Each One RAID 5 Logical One RAID 1 Logical Drive 250 MB 250 MB Available 250 MB Space 250 MB 250 MB Appears to Operating Appears to Operating System as one System as one 250 MB disk drive 500 MB disk drive Disk drive space that has been assigned to a logical drive is called a segment A segment can include all or just a portion of a disk drive s space A disk drive with one segment is part of one logical drive a disk drive with two segments is part of two logical drives and so on A segment can be part of only one logical drive When a logical drive is deleted the segments that comprised it revert to available space
165. rive RAID 5 750 GB plus Parity and Spare Logical Drive P RAID 5EE Logical Drives Appendix C Selecting the Best RAID Level e 163 A RAID 5EE logical drive also referred to as a hot space is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives Unlike a hot spare see page 81 a distributed spare is striped evenly across the disk drives with the stored data and parity data and can t be shared with other logical disk drives A distributed spare improves the speed at which the logical drive is rebuilt following a disk drive failure A RAID 5EE logical drive protects your data and increases read and write speeds However capacity is reduced by two disk drives worth of space which is for parity data and spare data In this example S represents the distributed spare P represents the distributed parity data Disk Drive 1 Disk Drive 2 Disk Drive 3 400 GB Disk Drive 4 400 GB Disk Drives in Logical Drive Disk Drive 1 Disk Drive2 2 P 449 Disk Drive 3 Disk Drive 4 Drive Segment Size Smallest Disk Drive Unused Space 150 GB P 4 500 ae RAID 5EE Logical Drive Unused Space 150 GB 500 GB plus Parity and Spare Appendix C Selecting the Best RAID Level e 164 RAID 50 Logical Drives A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5 logical dri
166. rmation or host name of a system changes update its properties in the Notification Manager Note Does this system receive event notifications from more than one other system Ensure you enter the updated information in the Notification Manager of all affected systems To modify system information 1 Open the Notification Manager See page 93 2 Inthe Notification List click on the system you want to modify 3 Inthe System Properties window enter the new information or select a new notification level in the Event Type drop down menu then click OK System properties Hast name bou2287c adaptec com TOPIP address h o 20 170 83 TOPIP port asi Event type Error Warning Informational Y Error Warning Informational The Notification List shows the modified information Removing a System from the Notification List You can remove any system including the local system from the Notification List Once a system has been removed logged notifications from the local system are no longer sent to it To remove a system from the Notification List 1 Open the Notification Manager See page 93 2 Inthe Notification List click on the system you want to remove 3 In the tool bar click Delete system Chapter 8 Monitoring Your Storage Space e 97 4 Click Yes to confirm the deletion The system is removed from the Notification List Monitoring and Managing the Notification Log The Notification Log displays status informati
167. roller you want then click Create logical device Or click either of the buttons shown at right ut See Building Your Storage Space on page 45 Turn off the alarm Click the Silence button shown at right Or from the menu bar click Actions select Agent actions select Alarm actions then click Silence alarm See Silencing and Testing the Audible Alarm on page 107 Add a new user to Adaptec Storage Manager Any user with a valid network user name and password can log into Adaptec Storage Manager See Starting Adaptec Storage Manager on page 28 Add a remote system Click the Add button shown at right See Logging In to Remote Systems on page 58 Prevent a user from changing my storage space See Understanding Permission Levels on page 32 for information on restricting access Check disk drive or logical drive status Hold your cursor over the disk drive or logical drive to reveal status information See also Revealing More Disk Drive Information on page 42 Access a feature with a padlock icon beside it Features such as snapshot are enhanced features that must be unlocked with a special feature key sold separately See Adding Enhanced Features on page 20 Appendix A Quick Answers to Common Questions e 148 Log out of Adaptec Storage Manager In the Enterprise View click on the local system In the menu bar select Actions then click Log out See Logging Out of Adaptec Storage Manager on page 34
168. rom the Email List Chapter 8 Monitoring Your Storage Space e 103 Monitoring and Managing the Email Log The Email Log displays status information and messages about the Email Notification Manager itself such as whether email notifications were sent successfully or not This section explains how to use and clear the Email Log Using the Email Log By default email events are listed in the order they occurred with the most recent event first To make it easier to find a specific event click on the column heads to sort events You can also reorganize the column by clicking and dragging the column heads see the figure on page 95 Double click on an event to see basic information about the event including the event type See page 92 for a list of event types Click Next to see the next event in the list E Email event detail Type Information Source Email Motificatian Manager Date 5 5 05 Time 7 55 22 AM POT Description j Notification Manager started with messages Enabled Clearing the Email Log To make it easier to monitor recent events you can clear the Email Log To clear the Email Log 1 Open the Email Notification Manager See page 99 2 Inthe menu bar select Clear the event log then click Email Notifications File View Actions Help Cleartheeventiog i Notifications Close help E Email aeae Close Tasks 3 Click Yes to clear the log The log is cleared except for one event reporti
169. rprise View then click Properties To enable or disable background consistency check see page 76 Note If your controller doesn t support background consistency check Adaptec highly recommends that you verify your logical drives weekly following the instructions in Verifying and Fixing a Logical Drive on page 75 Chapter 6 Managing Logical Drives and Hot Spares e 15 Verifying and Fixing a Logical Drive Note To verify a logical drive without fixing it see page 76 While Adaptec Storage Manager verifies and fixes a logical drive you can t complete any other tasks on the controller Because the verification can take a long time to complete you may want to schedule it as a task to be completed overnight or on a weekend To verify and fix a logical drive 1 Inthe Enterprise View click the controller associated with the logical drive 2 Inthe Logical Devices View click the logical drive 3 Inthe menu bar select Actions then click Verify with fix File View Remote Actions Help T add Acr Hints and tips Events Configure amp Help Enterprise view Cleat ical devices Logical devii Veri ear E GY internal RAID i i Controller 1 ly 2207 aa Verity with fix l w Controlli Expand or hank logical device closure 0 ADAPTEC SANbloc 50 a Logical de W Controlli 2 E a 4 Controll Delete logical device amp Go E gt gt e D fe fea Gi Gas1668B Configure write cache gt es EE
170. rted on TCPAP part numbe i By 10 2438 AM POT bou22efc adaptec com One or more logical devices contain a bad stripe copitro 10 21 22 AM POT bou22efe adaptec com User bouz3032 logged into EYA 10 21 15 AM POT kbouz287ct adap Co nfiguration event detail Type Marning Source bou2287 adaptec com Date an 4 06 Time 10 22 39 AM POT Description j or more logical devices contain a bad stripe controller 1 Double click to view event details You can monitor activity on and the status of remote systems from the local system by using Adaptec Storage Manager s two notification utilities to broadcast messages the Notification Manager see page 93 and the Email Notification Manager see page 99 Chapter 8 Monitoring Your Storage Space e 92 Viewing the Full List of Events To open a full screen version of the event log click the Events button shown at a To make it easier to find a specific event click on the column heads to sort the events Sort events by status icons to help you find specific Error or Warning level events Clearing the Event Log To clear all event logs belonging to all controllers in a selected system 1 Inthe Enterprise View click on the system you want 2 Inthe menu bar select Actions then select Clear logs on all controllers 3 Click Yes to clear the log The log for the selected system is cleared except for one event reporting that the log was cleared
171. s Configuration Building the Easy Way When you use express configuration Adaptec Storage Manager automatically creates logical drives by grouping together same sized physical disk drives and assigns RAID levels based on the number of physical disk drives in a logical drive e A logical drive with three or more physical disk drives is assigned RAID 5 e A logical drive with two physical disk drives is assigned RAID 1 e A logical drive with only a single physical disk drive becomes a simple volume which does not offer redundancy Note To create a logical drive with any other RAID level you must use the custom method as described on page 49 See Selecting the Best RAID Level on page 157 for more information about RAID levels By default logical drive size is set by Adaptec Storage Manager and automatically maximizes the capacity of the disk drives However you can choose to specify a size for a logical drive if required To build your storage space with the express method 1 Inthe Enterprise View select the controller you want 2 On the toolbar click Create File View Remote Actions Help Enterprise view E a5 Internal RAID E ia bous 8 fa adaptec com Local system W Controller 1 Adaptec 4605545 i Controller 3 Adaptec 4600545 Getting Started Step 4 Building Your Storage Space e 47 3 When the wizard opens select Express configuration then click Next 4 The Configuration wizard guides yo
172. s controllers See Logging In to Remote Systems on page 58 for more information about local and remote systems Note See Creating Display Groups on page 60 to learn how to group related systems together in the Enterprise View When you select a component in the Enterprise View the disk drives and logical drives devices associated with it appear in the Physical and Logical Devices Views as shown in these figures Enterprise wiew Internal RAID c i bou2287a adaptec com Local system i Controller 1 Adaptec 4805545 i Controller JMidaptec 4800545 QJ External RAID By selecting a controller in the Enterprise View Enterprise wiew Physical devices Logical devices a Logical devices 3 gt 0 8 2 W Controller 2 Adaptec 22350SLP Channel 0 14 devices found ME i 6464 2 Channeli 14 devices found Te amp amp D D Daaa the disk drives Shown above or enclosures and disk drives shown below connected to it and the logical drives created with those disk drives appear in the Physical and Logical Devices Views Physical devices Logical devices Internal RAID Gilt bou2287a adaptec com Local system i Controller 1 Adaptec 4805545 4 Controller 2 Adaptec 2230SLP 4 Controller 3 Adaptec 4800548 G External RAID 4 Controller 3 Adaptec 4800545 ay Enclosure 0 ADAPTEC SANbloc S40 RE Logical devices 3 gt 2 2 2 amp gt tw
173. s help you monitor these activities on local and remote systems see page 93 and page 99 e Progress of scheduled tasks such as logical drive verifications e Changes in the status of the physical components of your storage space such as disk drives e Changes to the local system such as the expansion of a logical drive expansion or the creation of a hot spare e Audible Alarm A series of beeps sounds whenever a serious event occurs on your storage space See page 107 e Properties Button You can check the status of any component in your storage space by using the Properties button See page 121 Checking Activity in Your Storage Space From your local system you can see status information and messages about the activity or events occurring in your storage space by looking at the Event Viewer which displays a log of events Status is indicated by an icon in the left hand column as shown in the following figure The icons are described in What Do the Status Icons Mean on page 92 Double click any event to see more details in an easier to read format Click Next to see the next event in the list Time Source Description EE O40 420068 10 23 21 AM FOT bouz 28rc adaptec com Deleted logical device controller 1 logical device 1 De EE O40 42008 10 23 05 AM POT bouz 28rc adaptec coam Established a connection to gas1 Reb adaptec com on EE O4f062006 11 17 51 AM POT GA51668B adaptec com Adaptec Storage Manager sta
174. s other utilities in this window such as the Task Manager See Managing Tasks on page 109 by clicking their tabs 9 Repeat Steps 1 to 8 for each system you want to monitor with email notifications Sending a Test Message To ensure that an email recipient is receiving event notifications you can send them a test message To send a test message 1 Open the Email Notification Manager See page 99 Note You can also access the Notification Manager from the menu bar by selecting Actions gt Agent actions gt Configure gt Email Notifications tab 2 Click on the email address you want to send the test message to Note You can only send a test message to one email address at a time 3 On the menu bar select Actions then click Send test message File view Actions Help add Add email recipient cipient Modify email recipient amp Help v Genera Delete email recipient mail Notifications Tasks Recipl Modify email recipient Event toe Last message sent Send test message pm Error Warning Never i ae M m F 7 Wowor i SMTF server settings Error Warning Informatio Mever Pauline Brat Errar Never Disable Email Notifications The test message is sent If the test is successful the email recipient receives the test message If the test fails a Ensure that the recipient s email address is correct See Modifying a Recipient s Information on page 102 to modify the address b Ensur
175. se view is GAS 1668B adaptec c O Ag Internal RAID G GAS 1668B adapte c A3 Group A Hints and tips o Gilt bouz287a ada Agent actions 7 w Controller z TE P 7 w Controller ave printable configuration Wi Controller Save support archive GQ External RAID Clear logs on all controllers Change display group F None Properties SLES BEN soups Getting Started Step 5 Customizing Adaptec Storage Manager e 61 The system is added to the display group Enterprise view i Internal RAID o Ag Group A 2 bou2287a adaptec com Local system 28 GAS 1668B adaptec com Gy External RAID Display groups are sorted alphabetically and appear in the Enterprise View below any systems that are not part of a display group A system can belong to only one display group at a time you can t include the same system in multiple display groups For more information see Working with Display Groups on page 116 Setting Preferences and Changing Views You can customize Adaptec Storage Manager by e Sorting the systems in the Enterprise View see the following section e Selecting the standard unit of measure shown for disk drives see page 62 e Excluding the tool bar or status bar from the main window or turning off the Tool Tips see page 62 Sorting Systems in the Enterprise View You can set Adaptec Storage Manager to sort systems in the Enterprise View alphabetically or chronologically By default systems are listed
176. section V Build your storage space see page 45 For an introduction to the Adaptec Storage Manager window and its features see page 37 V Install your operating system and controller device drivers if appropriate V Install Adaptec Storage Manager as a software application see page 23 V Continue to build customize and manage your storage space as described in the rest of this User s Guide Running Adaptec Storage Manager from the CD Note Before you begin ensure that your system is set up to boot from a CD Check the system BIOS to see if the CD drive is listed first in the boot order For more information refer to your system s documentation To run Adaptec Storage Manager in bootable CD mode 1 Insert the RAID installation CD into your CD drive then restart your system 2 When prompted select the language you want then press Enter 3 Review the license information then press Enter The main CD menu opens 4 Click Launch Configuration Utility Adaptec Storage Manager opens Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 36 5 Click Create File View Remote Actions Help The Configuration wizard opens The Configuration wizard guides you through the configuration of your controller There are 100 physical drives available for configuration Click Express or Custom then click Mert Configuration paths y Select a path through the configuration wizard Express configur
177. ser s Guide describes how to install and use Adaptec Storage Manager to build and manage internal RAID storage a RAID controller and disk drives which reside inside or are directly attached to the computer accessing them similar to the basic configurations shown in these figures Server with RAID controller System running and disk drives Adaptec Storage Manager Network SAN Connection es x sS noS EEN ees Ree ey i Sie Server with System running Server with Storage enclosures RAID controller and Adaptec Storage Manager RAID controller with disk drives disk drives running Adaptec installed Storage Manager Note For more information about using Adaptec Storage Manager to create and manage external RAID storage such as an IPSAN refer to the Adaptec Web site at www adaptec com About This Guide e 14 How This Guide is Organized This User s Guide is divided into three sections e Part I Getting Started Follow the five steps in this section to install Adaptec Storage Manager and build and customize your storage space For a definition of storage space and other terms used in this User s Guide see page 14 e Part II Using Adaptec Storage Manager Once your storage space is built refer to this section for help growing managing monitoring and troubleshooting your storage space and its components e Part III Quick Reference Refer to this section for quick answers to common questions
178. sks o G Qeaee o 0 The Task Manager opens on the Tasks tab of a new window The Tasks tab has two main panels as shown in this figure Tasks Tab File View Actions Help Delete task Tp une ea RS view task Mew task 9a Sd General sal Notifications Notifications Email Notifi cations _ Scheduled start Time l Eiig il ri 2006 10 00 17 Ph 2 Gat 04 16 2006 02 00 50 PM PDT Scheduled ca anga bask List k Date A Time k Source Task event description GQ 0414 2008 10 19 22 AM POT Task Manager started with tasks Enabled Task Event Log Note From the Tasks tab you can access other utilities in this window such as the Email Notification Manager See page 99 by clicking their tabs Chapter 9 Managing Tasks e 112 Monitoring Tasks Use the two main panels of the Task Manager the Task List and the Task Event Log to monitor your tasks Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation and includes basic information about each task Although you can t sort the tasks in any other order you can reorganize the columns in the Task List by clicking and dragging the column heads see the figure on page 95 The Status column of the Task List shows the current condition of each task Scheduled tThe task is scheduled to be completed at a future date and time e Executed tThe task has been completed successfully e Execu
179. snapshots on each controller e The size of the target logical drive must be greater than or equal to the size of the source logical drive e You can t take a snapshot of a booted operating system volume e You can t modify any information on a snapshot Chapter 7 Protecting Your Data e 88 Creating a Snapshot with Backup Caution To avoid a corrupted snapshot ensure that no files are open or in use on the source logical drive before you begin this task To create a snapshot with backup 1 Inthe Logical Devices View click the logical drive you want to copy 2 Inthe menu bar select Actions click Create snapshot select with backup to then click the name of the target logical drive in this example Device 3 Note Only logical drives that can support the snapshot are listed File View Remote Actions Help Gi add Acr Hints and tips Clear Verify a Configure D Help Logical devices Enterprise view E GQ internal RAID E G bou2287a a verify with fix 2 ER Expand or change logical device 014 devices found a Logical devices 3 Wi Controlli Delete logical device a ot amp amp amp amp u 5 E Gi GAS 1668B 2 Configure write cache gt amp amp we Controlli Configure read cache AR aS Sear Change logical device name 14 devices found Create snapshot i with backup to b Device 3 Properties without backup to 3 Click Yes to create the snapshot The sn
180. sors 12 General You acknowledge that you have read this Agreement understand it and that by using the Software you agree to be bound by its terms and conditions You further agree that it is the complete and exclusive statement of the agreement between Adaptec and you and supersedes any proposal or prior agreement oral or written and any other communication between Adaptec and you relating to the subject matter of this Agreement No additional or any different terms will be enforceable against Adaptec unless Adaptec gives its express consent including an express waiver of the terms of this Agreement in writing signed by an officer of Adaptec You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly This Agreement shall be governed by California law except as to copyright matters which are covered by Federal law This Agreement is deemed entered into at Milpitas California by both parties Should any provision of this Agreement be declared unenforceable in any jurisdiction then such provision shall be deemed severable from this Agreement and shall not affect the remainder hereof All rights in the Software not specifically granted in this Agreement are reserved by Adaptec Should you have any questions concerning this Agreement you may contact Adaptec by writing to Adaptec Inc Legal Department 691 South Milpitas Boulevard Milpitas California 95035 Contents About This Gu
181. start VerifyHardDrive Verify failed to start VolumelnUse Could not delete the speficied logical drive One or more initiators are logged into the logical drive adaptec m Part Ill Quick Reference Appendix A Quick Answers to Common Questions page 146 Appendix B Buttons and icons At a Glance page 153 Appendix C Selecting the Best RAID Level page 157 Glossary page 166 Quick Answers to Common Questions In this appendix FN aa EE N E E A snc eee eet 147 viats me diirenoe Ele hay 2 211 ON Secret ene Eene TONE ne rEeRn aha Rater renee Crna nr T ron ers 149 Whatophons areon the Actions Ment isin 150 What tasks can be scheduled to run at a specified time sessesssessseessesssesssesssesssesssesssesss 152 This chapter provides quick references to frequently requested information about basic tasks functions and concepts in Adaptec Storage Manager Note For troubleshooting tips see Solving Problems on page 133 Appendix A Quick Answers to Common Questions e 147 How do l Set up my storage space Follow the five steps in the Getting Started Checklist on page 17 Create or add a new logical drive In the Enterprise View right click the controller you want then click Create logical device Or click either of the buttons shown at right vr See Building Your Storage Space on page 45 Open the Configuration wizard In the Enterprise View right click the cont
182. ste D dh db a a amp amp amp amp e 0 0 A amp The Notification Manager opens on the Notifications tab of a new window The local system is automatically included on the Notification List by default all local events are listed in the local Event Viewer Notifications Tab File View Actions Help f Last event sent 04i A200G 11 00 58 AM PDT Notification List Date l Time l Source L Notification event description i O40 42008 10 19 20 AM POT Motification anager started with notifications Enabled Notification Log To the Notification List add the names of the other systems in your storage space that will receive event notifications generated by the system you selected in Step 2 a In the tool bar click Add system b Inthe Add System window enter the host name or TCP IP address of the first system If you are not using the default port number 34571 enter the TCP IP port Then click Add Add system Host name or fio 20170 164 TCPHP address Ces TOPIIP port 34571 c Ifyou want more than one system to receive the event notifications repeat Step b as required Chapter 8 Monitoring Your Storage Space e 95 d When done click Cancel to close the Add System window The systems you added appear in the Notification List Although you can t sort the list you can reorganize the columns by clicking and dragging the column heads 7 General settings m Notifications cations E Email Notifi cat
183. t rollback the specified snapshot ScanDrives Could not perform the bus rescan SetArrayOnline Could not send the Array Optimal command to the specified controller SetChannellnitiatorld Could not set the specified SCSI initiator ID SetContDiskCachePolicy Could not change the specified global drive cache policy SetHostld Could not set the specified controller name SetITNexusLossTime Could not change _T nexus loss time SetMergeGroup Could not set the specified merge group number SetPartnerld Could not set the specified partner controller name SetSpareSet Could not change the specified spare set attribute SetToAHotSpare Could not create a dedicated hot spare drive SetToDefunct Could not set the specified drive to failed SetToEmpty Could not remove the specified failed drive SetToHotSpare Could not create a hot Spare drive SetToOnline Could not set the specified failed drive to optimal SetToSHotSpare Could not create a standby hot spare drive SetWce Could not change the write cache mode SyncArray Could not start the array verify SyncLogDrive Could not start the logical drive verify Chapter 13 Solving Problems e 144 Targetinfo Could not write the logical drive target information Unblock Could not unblock the specified logical drive UnkillOtherController Could not unkill other controller UserAccounts Could not write the target user account list VerifyArray Could not start the array verify VerifyFixHardDrive Verify with fix failed to
184. t the data was received then writes the data to a disk drive Use this setting when performance is more important than data protection and you aren t using a battery backup cache Enabled is the default setting Note RAID 10 50 and 60 only All logical drives within a RAID 10 50 60 logical drive must have the same write cache setting either all write through or all write back To quickly change the write cache setting 1 Click the logical drive you want 2 Inthe menu bar select Actions click Configure write cache then select Enabled or Disabled as required The write cache setting is changed Chapter 6 Managing Logical Drives and Hot Spares e 13 Changing the Read Cache Setting When read caching is enabled the controller monitors the read access to a logical drive and if it sees a pattern pre loads the cache with data that seems most likely to be read next increasing performance Enabled The controller transfers data from the logical drive to its local cache in portions equal to the stripe size Use this setting for the best performance when workloads are steady and sequential Enabled is the default setting e Disabled The controller transfers data from the logical drive to its local cache in portions equal to the system I O request size Use this setting for the best performance when workloads are random or the system I O requests are smaller than the stripe size For more information about system I O requests r
185. t want to do this if your storage space isn t managed by a dedicated person or if that particular system is off site or isn t connected to a monitor Event alerts signal to everyone working on the storage space that technical assistance is required for that system For more information see Broadcasting Event Alerts to Users on page 105 Changing a System s Event Log Setting By default all Warning and Error level events on a system are recorded in the operating system event log You can customize the level of events that are recorded or you can disable operating system event logging To change or disable operating system event logging on a system 1 Inthe Enterprise View select the system 2 Click the Configure button then click General Settings Erev bous2o C adaptec com Local systemi J General settings TIl Notifications C Email Notifications Logical Tasks The Adaptec Storage Manager Agent General Settings window opens for the system you selected 3 In the Save events in OS log drop down menu select the type of event logging that you want then click Save changes F E g Ta General settings m Notifications Email Notifications Tasks H Agent system port Agent system base port number 34571 Agent system notifications Save events to OS log Error Warning T Broadcast events to logged in users Error Warning Is Error Warning Informational 4 Restart Adaptec Storage Manager to app
186. ted A recurring task has been completed once and will be repeated at the scheduled time e Error tThe task has not been completed successfully For more information about an error double click the task in the Task List to open the Task Properties window In the menu bar click View task for additional detail about any task in the Task List Checking Past Tasks and Events in the Event Log The Event Log displays detailed information about the Task Manager itself such as when scheduled events were modified deleted or completed successfully By default task events are listed in the order they occurred with the most recent event first To make it easier to find a specific event click on the column heads to sort task events You can also reorganize the columns by clicking and dragging the column heads see the figure on page 95 The Event Log uses icons to show the status of past tasks Icon Status Explanation and Solution Information The task or event completed successfully No action required AN Warning The task missed its start time Reschedule the task to clear the error as described in Modifying a Task on page 113 Error The task failed Delete the task to clear the error Schedule the task again as described in Scheduling a Task on page 110 Double click on an event to see basic information about the event Click Next to see the next event in the list kd Task properties Task description Expand or chan
187. th the Expand or change logical device Delete logical device Configure write cache Configure read cache Change logical device name Create snapshot b Properties Internal RAID storage In the Enterprise View click Internal RAID In the menu bar select Actions to view these options Actionsy Help ia Add managed system Remove managed systemi Update controller images Properties The Notification Manager In the tool bar click Configure select the system you want then click Notifications In the menu bar select Actions to view these options Astonisy Help Add system Delete system jil Modit system Send test event Disable notifications Appendix A Quick Answers to Common Questions e 152 The Email Notification Manager In the tool bar click Configure select the system you want then click Email Notifications In the menu bar select Actions to view these options Actions Help a Add email recipient amp Delete email recipient a Modify email recipient gend test message SMTP server settings Disable Email Notifications The Task Manager In the tool bar click Configure select the system you want then click Tasks In the menu bar select Actions to view these options apne ai ov Delete task GA Modify task View task Disable Task scheduler What tasks can be scheduled to run at a specified time You can schedule any of these tasks to run at a specified time e Ch
188. the logical drive appears in the Size GB box 3 Enter the new size for the logical drive The size you enter must be less than or equal to the maximum size 4 Click Next 5 Review the logical drive settings click Apply then click Yes Adaptec Storage Manager builds the logical drive The configuration is saved in the Adaptec controller and in the physical drives If the disk drives you used to create this logical drive have available space left over you can use them to create a new logical drive see page 70 or to expand an existing logical drive see page 77 Chapter 6 Managing Logical Drives and Hot Spares e 69 Including Different sized Disk Drives in a Logical Drive You can combine disk drives of different sizes in the same logical drive If the logical drive includes redundancy however the size of each segment can be no larger than the size of the smallest disk drive See Selecting the Best RAID Level on page 157 for more information about redundancy Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives To create a logical drive with disk drives of different sizes follow the instructions in Building Your Storage Space on page 45 When the logical drive is created it appears similar to the example in the next figure where a RAID 5 logical driv
189. the system you want then click Email Notifications Properties F Events Configure Help wa Controller 1 E Notifications Email Notifications Channel 0 14 devices found Logical devices 1 G Tasks i gt 2 44080826624 e D The Email Notification Manager opens on the Email Notifications tab of a new window Email Notifications Tab File View Actions Help ig Add email recipient Ta General settings m Notifications E Email Notifications Tasks Recipient name Email address Event type Last message sent ee j j Mever Email List Date Time Source Email message description F Orn 2005 08 57 49 AM POT Email Motification Wana Email Motification Manager started with Email Log 3 If this is the first time you are opening the Email Notification Manager continue with Entering the SMTP Server Settings on page 100 To set up email notifications continue with Adding an Email Recipient on page 100 Chapter 8 Monitoring Your Storage Space e 100 Entering the SMTP Server Settings The first time you are opening the Email Notification Manager the SMTP Server Settings window opens automatically In the SMTP Server Settings window 1 Enter the address of your SMTP server 2 Enter the From address to appear in email notifications SMIP server settings SMTP server address lsmptserver adar From email address lisa_boojoy adar If email recipients will be replying to email notifications be s
190. tifications Email notifications are enabled by default but can be disabled if required Note If you disable email notifications events will be generated but email notices won t be broadcast To disable email notifications 1 Open the Email Notification Manager See page 99 2 Inthe menu bar click Actions then click Disable Email Notifications File View Actions Help ad amp Add email recipient amp Help J Genera Delete email recipient mail Notifications Tasks Recipi Modify email recipient Event type Last message sent Bob Fraser Send test message hm Error warning OF S2005 11 405 i i b Error Warning Informatio 0771872005 11 44 08 SMTP server settings Pauline Brar q c JError Warning Informatio O7 18 2005 11 42 12 Disable Email Notifications h Email notifications are disabled The Email Notifications tab shown at right shows the red disabled icon Re enabling Email Notifications To re enable email notifications repeat steps 1 and 2 in Disabling Email Notifications selecting Enable Notifications during Step 2 Broadcasting Event Alerts to Users You can set the Adaptec Storage Manager Agent to send event alerts about a specific system to all users who are logged into your storage space You might want to do this if your storage space isn t managed by a dedicated person or if that particular system is off site or not connected to a monitor Event alerts signal ev
191. tion settings check the status of scheduled tasks monitor and modify aae EEES D scheduled tasks open the online Help see a text description of your disk drives see the size capacities of your disk drives see the size capacities of your disk drives relative to each other create a global hot spare create a logical drive delete a logical drive xpand and collapse additional information about disk drives and logical drives page 58 page 45 page 107 p age 121 page 92 page 62 page 93 p page 99 age 109 page 44 page 42 page 42 page 43 page 82 page 45 page 80 page 42 Appendix B Buttons and Icons At a Glance e 156 Button Click to More on access logical drive specific functions such as deleting page 121 access Channel specific functions such as rescanning page 121 access port specific functions such as blinking page 121 Buttons in the Notification Manager Button Click to More on Add system add a system that will receive notifications generated by the page 93 Notification Manager E Modify system update a system s address host name or notification level page 96 Delete system remove a system from the Notification List page 96 Buttons in the Email Notification Manager Button Click to More on Add email recipient add the email address of a user who will receive n
192. to be created Configuration summary Below is the configuration summary forthe controller To accept and save this configuration click Apply To make changes click Back Configuration summary gt Click Apply to save your configuration changes Logical device Size fa RAID volume 923 145 GB Initialization Hot spare Click Apply then click Yes Adaptec Storage Manager builds the RAID Volume The configuration is saved on the Adaptec controller and on the physical drives Adaptec Storage Manager replaces the individual logical drives with a single RAID Volume in the Logical Devices View Physical devices Logical devices wle Logical devices 1 BIY Wi Controller 2 SAMbloc 550 a amp a al gt amp SAMbloc S50 a h za Em Ge Ga yem 9 Partition and format your RAID Volume See page 48 for more information RAID Controller Support The maximum number of RAID controllers supported by Adaptec Storage Manager varies depending on your operating system Windows Up to 16 Adaptec RAID controllers Linux Up to 12 Adaptec RAID controllers NetWare Up to 16 Adaptec RAID controllers UnixWare Up to 32 Adaptec RAID controllers OpenServer Up to 32 Adaptec RAID controllers Note For the most recent operating system support information visit www adaptec com Getting Started Step 4 Building Your Storage Space e 56 Managing Your Storage Space Once your storage space is built you can
193. u through the configuration of your controller There are 100 physical drives available for configuration Click Express or Custom then click Mert Configuration paths Select a path through the configuration wizard Express configuration for controller 1 Click this choice to configure your Adaptec 4805548 controller automatically Custom configuration for controller 1 Click this choice to configure your Adaptec 4605545 controller manually Review the information that is displayed Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Configuration summary Below is the configuration summary for the controller To accept and save this configuration click Apply To make changes click the Modify button Configuration summary E i Click Apply to save your configuration changes Logical device Size Initialization Hot spare E RAIDS 145 25 GB AX No G RAIDS 77 47 GB A No To exclude specific disk drives specify a size for the logical drives or to make other changes to the configuration click Modify logical devices See Step 6 on page 50 for more information Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operati
194. up the systems that belonged to it are listed at the top of the Enterprise View above any remaining display groups To delete a display group 1 Inthe Enterprise View right click on the display group 2 Click Delete display group Enterprise view E Internal RAID Aa Grav E iit p Delete display group Rename display ah Properties The display group is deleted and the systems that belonged to it are no longer grouped together in the Enterprise View Managing Controllers Disk Drives and Enclosures In this chapter sarees se assests neeen 121 PPE na a A A E AA A 121 anaa ne e ae ae ee 122 Monne GE T1116 E a ere orp neneE Meee Pere ReLe Een TeEue IS MrTy Fert en ani pr rr tener tire nnn reer Neyiteyr ye Serre 124 Be ie asia see acetone sore aeeenaia 126 Updating Controller BIOS and FIrmWa srusen 128 This chapter describes how to manage the controllers disk drives and enclosures in your storage space Chapter 11 Managing Controllers Disk Drives and Enclosures e 121 Viewing Component Properties Click on any component in the main window of Adaptec Storage Manager then click the Properties button shown at right to view version numbers status model numbers and other information about that component Properties The properties listed vary depending on which type of component you select The examples below show the Enclosure right and Logical Drive left Properties windows Prop
195. ur storage Pace se i eta teers Once you have logged in to Adaptec Storage Manager you can begin to build your storage space by creating logical drives For more information see Understanding Logical Drives on page 67 Note You must be logged in as an Administrator to complete the tasks described in this chapter Getting Started Step 4 Building Your Storage Space e 46 Selecting a Configuration Method Adaptec Storage Manager has a wizard to help you build or configure logical drives and offers two configuration methods to choose from depending on your needs e Express configuration basic Automatically creates logical drives by grouping together same sized physical drives and assigns RAID levels based on the number of physical disk drives in the logical drive Use the express method when you want to use all available disk drives in the most efficient manner For instructions see the next section e Custom configuration advanced Helps you group disk drives set RAID levels determine logical drive size and configure advanced settings manually Use the custom method when you want to create specific logical drives with any or all available disk drives For instructions see page 49 Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Expres
196. ure that the From address belongs to a system that is actively monitored 3 Click OK to save the settings 4 To set up email notifications continue with Adding an Email Recipient Adding an Email Recipient To add an email recipient to the Email List 1 Open the Email Notification Manager See page 99 2 Inthe tool bar click Add email recipient 3 Inthe Add Email Recipient window shown in the next Step enter the recipient s name and email address 4 Inthe Event Type drop down menu select an event level For more information on event levels see page 92 Add email recipient Recipient name lLou_Espinoza f Email address Lou_Espinoza adaptec com Event type Error Y Error Error Warning Error Warning Informational 5 Click Add 6 Repeat Steps 3 to 5 to add more email recipients Chapter 8 Monitoring Your Storage Space e 101 7 Click Cancel to close the Add Email Recipient window The email recipients you added appear in the Email List File View Actions Help a Add email recipient amp Ta General settings m Notifications C Email Notifications Recipient name Email address Event type Last message sent Bob Fraser Bob Frasen adaptec com jError Warning Meyer Never Never Although you can t sort the list you can reorganize the columns by clicking and dragging the column heads see the figure on page 95 8 Close the Email Notifications window when youre done Note You can acces
197. vent such as the creation of a logical drive or the failure of a disk drive occurs on the local system For more information about event types see page 91 You can set up one or both of these types of notifications for any system in your storage space e Event notifications Messages about a system are sent to the Event Viewer of other systems in your storage space See the following section e Email notifications Messages about a system are sent by email to specified users See page 99 Setting up Event Notifications Event notifications are messages about events on one system that are sent to the Event Viewer of another system in your storage space These messages called logged notifications can help you monitor activity on your entire storage space from a single local station and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only Logged notifications include status information and identify which system or source an event occurred on For instance in this example the Event Viewer indicates that two logical drives were added to a system named gas1668b Source Description 11 01 44 AM POT GASIBBSB adaptec com Added logical device controller 1 logical device 4 Logi 11 01 44 AM POT GASTBRBB Ladaptec com Added logical device controller 1 logical device 3 CLogi 11 01 47 AM POT GASTBESB adaptec com Successfully applied the new configuration controller 1
198. version are saved and used in the upgrade To remove Adaptec Storage Manager type the pkgrm RaidMan command To install Adaptec Storage Manager 1 Insert the Adaptec Storage Manager Installation CD 2 Mount the Adaptec Storage Manager Installation CD mount r F cdfis dev cdrom cdromdevicefile mnt where cdromdevicefile is the device file name for example cO0b0t010 for a CD ROM block device To find the device file name look in the dev cdrom directory 3 Install Adaptec Storage Manager For UnixWare pkgadd d mnt unixware manager RaidMan ds For OpenServer pkgadd d mnt openserv6 manager RaidMan ds 4 5 Getting Started Step 2 Installing and Starting Adaptec Storage Manager e 27 Follow the on screen instructions to complete the installation Unmount the Adaptec Storage Manager Installation CD umount mnt Installing on Solaris Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Any customization files you created with the previous version are saved and used in the upgrade To remove Adaptec Storage Manager type the pkgrm RaidMan command To install Adaptec Storage Manager 1 Insert the Adaptec Storage Manager Installation CD The CD mounts automatically If it doesnt manually mount the CD using a command similar to the one shown below Refer to your operating system documentation for detailed instructions HOMME a e O
199. ves and stripes stored data and parity data across all disk drives in both RAID 5 logical drives For more information see RAID 5 Logical Drives on page 162 The parity data provides data protection and striping improves performance RAID 50 logical drives also provide high data transfer speeds Drive segment size is limited to the size of the smallest disk drive in the logical drive For example three 250 GB disk drives and three 400 GB disk drives comprise two equal sized RAID 5 logical drives with 500 GB of stored data and 250 GB of parity data The RAID 50 logical drive can therefore contain 1000 GB 2 x 500 GB of stored data and 500 GB of parity data RAID 50 Logical Drive 1000 GB plus Parity iy 5 Each RAID 5 Logical Drive has 5 500 GB Data Storage 250 GB Parity Data CE 150 GB Drive 1 Drive 2 Drive 3 250 GB 250 GB 250 GB Drive 4 Drive 5 Drive 6 400 GB 400 GB 400 GB In this example P represents the distributed parity data Appendix C Selecting the Best RAID Level e 165 RAID 6 Logical Drives A RAID 6 logical drive also referred to as dual drive failure protection is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy However RAID 6 logical drives include two independent sets of parity data instead of one Both sets of parity data are striped separately across all disk drives in the logical drive RAID 6 logical drives provide extra protection for you
200. wi Controlli Configure read cache 4 Controlli EE External RAID Change logical device name Create snapshot b Blink logical device Froperties 4 To begin the verification immediately click Yes To schedule the verification click Schedule then set the date and time You can also choose to set the verification as a recurring task For more information see page 110 Note Don t power off the system while the verification is in progress If you do the verification will stop While the verification is in progress the logical drive is shown as an animated icon as shown at right to indicate that the task is in progress 2 When the verification is complete an event notice is generated in the local system s event log and broadcast to other systems if you have event notification set up see Using Notifications to Monitor Status on page 93 You can now continue working on the controller Chapter 6 Managing Logical Drives and Hot Spares e 16 Verifying a Logical Drive Without Fix Note To verify and fix a logical drive see page 75 While Adaptec Storage Manager verifies a logical drive you can t complete any other tasks on the controller associated with that logical drive Because verification takes a long time to complete you may want to schedule it as a task to be completed overnight or on a weekend To verify a logical drive 1 Inthe Enterprise View click the controller associated with the logical drive 2 I
201. ystems in Your Storage Space on page 53 Including More Systems in Your Storage Space Note Adaptec Storage Manager must be installed on every system that will be part of your storage space If you have installed Adaptec RAID controllers on more than one system to continue building your storage space e From each individual system log in to Adaptec Storage Manager and repeat Steps 1 to 15 to continue building your storage space or e From your local system log in to all the other systems as remote systems see page 58 then repeat Steps 1 to 15 to continue building your storage space The maximum number of supported RAID controllers varies depending on your operating system See RAID Controller Support on page 55 for more information When your storage space is complete continue with Managing Your Storage Space on page 56 Getting Started Step 4 Building Your Storage Space e 54 Building a RAID Volume A RAID Volume comprises two or more logical drives connected end to end The logical drives in a RAID Volume e Must be built using disk drives connected to the same controller e Must have the same RAID level assigned Must not be striped together May have equal or different capacities To build a RAID Volume 1 Create two or more logical drives that meet the requirements listed at the beginning of this section and wait for them to build and initialize Fo

Adaptec Storage Manager: User's Guide for Internal RAID Storage

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