Upay User Guide
Contents
1. io pad lt O O c B EXCELLENCE IN EPOS uniwafe WELCOME TO UPAY This guide is aimed to help you to use the Upay website upGUieok To launch Upay you will need to navigate to www upay co uk On your internet browser Please confirm this is your name Please note that to do so you will need to have your Company ID along with your unique User ID Helen Deusa Your Company Client ID is 129 E Your User ID details are obtainable from your child s swipe card number Lar dog Please enter your email address upau co uk If you do not have these details please contact finance kings peterborough sch uk Ema Adress Once these details are obtained please click on Create New Account You will then be prompted to enter Contim Ema Address elen douse cout your unique User ID or Card ID your Company ID and confirm that your name stored correctly Next you will be asked to enter the email address that you wish to use for this account All future correspondence will be sent to this address unless you subsequently change it Once you have completed this step you will receive an email vi i take care when entering the password as spaces count as a cor This SW Can ne aeea once you are logged in upaymobite co uk CLICH HERE TO ACCESS To login please click the login button as shown here si welcome to upay ENCAN mar ape smp CCOUM te arere2. arime for maumum convemence UPAY also offers the facility to view your child s balance via the UPAY Mobile site however some of the sn OR en incinmeanlsinibiecisn the ab ity 30 ton up online and new detated statements functions mentioned on the UPAY Mobile site are not available For instance the facility for auto top ups ko NN and top up reminders is not available For this reason we do not currently recommend this option Etoo Mt Umiwwiw Sysimmww Led Privacy Statement Tarma of use Contact Un Dieciaimer Accessibility EXCELLENCE IN EPOS uniwafe WELCOME TO UPAY You will then be presented with a secure page to enter your unique username and password Please note that if you forget your password please click on the Forgotten Password link on this page Once you have entered your registered email address a new password will be emailed to yOu TER War TO PAT upSdicoiok a Account Activation Please mote ail Sel s marked with are mandatory Your account has not been actratod please enter a new password Yi needs to be he memum 6 mument Characters and contain at Below are three example E you with to use ome of the following please click on and Wiis tas Contest Wen Lasaia sex bok i vie When you log in for the first time you will automatically be eos directed to amend your password to something more memorable ot EXCELLENCE IN EPOS uniwafe Once l
3. the Upay Help Guide along with information on FAQs Should these features not resolve your problem there is also a link to our online support service Alternatively you can email finance kings peterborough sch uk EXCELLENCE IN EPOS fe UNIWA UPAY FEEDBACK We appreciate any feedback received y k regarding either the Upay site or the service itself Should you wish to make a comment PF UEC UP Praca you can do so by submitting a suggestion via PE OE e the Upay Feedback menu than useg thes Upay Feedback Superi Please note that this service should not be used for reporting technical difficulties instead please email helodesk upay co uk lf you need any further assistance regarding Upay please email helodesk upay co uk _
4. ogged in you will be presented with your account upau co uk page i EXCELLENCE IN EPOS Uniware You will see your menu options on the left hand side of the Welcome to Upar The first menu heading is Account Balance by clicking on here you can check your most recent balance The date and time displayed next to your current balance is Last updated 1045am 08092009 the date of your last account activity mr oll A Ri oe STATEMENTS Two types of statements are available within the Statements section The first is a full statement of your cashless account including purchases at the till and revalues at both loaders and online The second statement lists online transactions giving you only the information on any transactions that have been made through the Upay site You can request a full statement to be emailed to you ona regular basis this will provide you with a list of your full purchase transactions and all revalues to your account Please note that all reports from Upay can be exported into different formats these can be accessed from the drop down list at the top of the page reading Select Format B EXCELLENCE IN EPOS uniwafe View Favourite Purchased items View Lest Ten Transactions View Recent Statements View Full Statement Revalues and Purch sses View Payments Made Online Statements By Email B EXCELLENCE IN EPOS UNIWA SUPPORT Through the Support menu you can find a copy of
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