Zeppelin Owners manual
Contents
1. iPod iPhone freezes Search How to reset iPod on the Internet If caused by a known conflict between Zeppelin software v 2 0 and iPhone touch software v 3 0 upgrade Zeppelin software 24 Bowers amp Wilkins B amp W Group Ltd T 44 0 1903 221800 Dale Road F 44 0 1903 221801 Worthing West Sussex info bwgroup com BN11 2BH England www bowers wilkins com B amp W Group UK Sales T 44 0 1903 221 500 E uksales bwgroup com B amp W Group North America T 1 978 664 2870 E marketing bwgroupusa com B amp W Group Asia T 852 3 472 9300 E info bwgroup hk iPod Macintosh Airport Express Apple TV and Firewire are trademarks of Apple Inc registered in the US and other countries iPhone and Shuffle are trademarks of Apple Inc TOSLINK is a trademark of Toshiba Corporation Zeppelin is a trademark of B amp W Group Ltd gonss2. And it s Made for iPod which means that Apple Inc has certified it for seamless use with today s most popular music source With its airship inspired shape distinctively styled by Native Design London Zeppelin is simple and intuitive to use But before you immerse yourself in its great sound please take a moment to read through this manual You should also familiarise yourself with the safety instructions supplied with the product Unlike most other one piece iPod docking devices Zeppelin incorporates a full 3 way stereo speaker system Left and right channels have individual midrange and tweeter drivers while the bass of both is handled by a single central bass driver Together with the efficient and cool running switching amplifier this ensures extremely high quality room filling sound The unique universal support bracket securely holds all compatible iPods iPhones without adaptors or adjustment and gives the user freedom to operate the player s own controls as easily as if it were in the hand Video iPods and iPhones benefit from Zeppelin s video output sockets allowing the user to transfer images to a television Additional music sources such as MP3 players portable CD players and laptops may be played through Zeppelin using the AUX socket at the rear Both analogue and digital connections are supported by the same socket There are different hardware versions of Zeppelin which may be identified by referr
3. and then assume standby mode In standby the LED at the front will glow red To turn Zeppelin fully on press the button either on the remote handset or on Zeppelin itself When fully on the LED colour will depend on the selected source blue for iPod iPhone or green for a second source plugged into the AUX socket To totally disconnect Zeppelin from the power supply you will have to remove the plug from or switch off the wall outlet Docking an iPod iPhone To dock your iPod iPhone simply angle it locate the long socket over the connector on the support bracket and push down fully The spring loaded design automatically adjusts for all models and causes the iPod iPhone to rest on the back support There s plenty of room to get your hand round the back of the support to operate the player s own controls in the normal way Note that because the socket in the base of 1st 2nd and 4th generation nanos is offset to one side they will not sit centrally on the support bracket As soon as you dock your iPod iPhone Zeppelin automatically selects it as the source If Zeppelin is in standby it will automatically turn itself fully on without you having to press either button The LED will glow yellow for a couple of seconds while the amplifier initialises and then turn to blue when Zeppelin is ready to play If your iPod iPhone was turned off or in pause mode when you docked it it will end up in paused
4. iPod or Zeppelin s remote 21 Environmental information All B amp W products are designed to comply with international directives on the Restriction of Hazardous Substances ROHS in electrical and electronic equipment and the disposal of Waste Electrical and Electronic Equipment WEEE These symbols indicate compliance and that the products must be appropriately recycled or processed in accordance with these directives Consult your local waste disposal authority for guidance x 22 Troubleshooting Symptom No LED If Zeppelin does not perform as expected there may be nothing intrinsically wrong Check through this table for possible remedial action Additional topics are covered in the Zeppelin FAQ section of our web site www bowers wilkins com Possible cause Power cord not properly plugged in or damaged nternal fault Consult your dealer Upgrade iPod iPhone software A continually flashing red LED indicates a system fault Before calling for assistance first try rebooting Zeppelin by disconnecting it from the power supply for a minimum of 5 seconds and reconnecting UK Ireland or Hong Kong only Fuse blown in fused plug of power cord No sound from any source Volume set to minimum No sound on iPod iPhone source only iPod iPhone not in play mode No sound on AUX source only Zeppelin muted AUX cable not properly connected or damaged AUX source takes several seconds to s
5. will return to standby after 5 minutes Your iPod iPhone only overrides source selection as it is docked or if you press its own Play button while it is docked 15 Remote handset summary Button Action Press once when Zeppelin in standby Effect Zeppelin turns on and selects last used source See also section Playback from a second source Press once when Zeppelin on Zeppelin goes to standby A docked iPod iPhone is paused and turned off Press once Volume increases by small increment Press and hold Volume ramps up and LED flashes White LED indicates approaching maximum volume Red LED indicates maximum level Press once Volume decreases by small decrement Press and hold Volume ramps down and LED flashes Red LED indicates minimum level Pil Press once Toggle play pause if iPod iPhone is source Toggle mute on off if AUX is source gt ei Press once Go to start of next track no effect for AUX Press and hold Scan forward through current track no effect for AUX laa Press once Go to start of current track no effect for AUX Press twice Go to start of previous track no effect for AUX Press and hold Scan backwards through current track no effect for AUX gt Press once Toggle between iPod iPhone and AUX If AUX selected a docked iPod iPhone will pause If iPod iPhone selected it will play If no alternative source is connected ared LED indicates inva
6. As you approach the maximum level the LED and the lower section marked to decrease it will turn white Once you reach either the maximum On the remote press the button to increase or minimum level the LED will turn red the volume and the button to decrease it In both cases a short press will make a small change or you can press and hold to ramp up or down Navigating tracks on your iPod iPhone Pil Just as on the iPod iPhone the gt button toggles between play and pause If you are playing a second source through Zeppelin s AUX socket the play pause button toggles mute on and off If you are close to Zeppelin it is easy to use the navigation controls on your iPod iPhone as normal However for distant operation the play pause forward and back controls that you are familiar with on your iPod iPhone are duplicated on Zeppelin s remote handset gt gt i A single press on the button moves you to the start of the next track Press and hold to fast forward through the current track This button has no effect when playing a second source through Zeppelin s AUX socket All the controls on your iPod iPhone continue to work as normal If you press Play on your iPod iPhone while it is docked Zeppelin will automatically select it as the source For complex operations such as selecting a playlist you will need to be close to Zeppelin in order to read the iPod iPhone s screen Zeppelin s de
7. Bowers amp Wilkins Zeppelin Owners manual Contents Topic Welcome iPod iPhone compatibility Correct handling A tour of Zeppelin Turning on the remote Setting up Docking an iPod iPhone Controlling the volume leve Navigating tracks on your iPod iPhone Outputting video Streaming content from the Internet Connecting a second source Playback from a second source Remote handset summary LED signal summary Taking calls on an iPhone Adjusting the sound Cleaning Zeppelin Upgrading Zeppelin software Environmental information Troubleshooting Page NO 0 A Oo 14 15 16 17 18 19 20 21 22 23 Welcome Thank you for purchasing Zeppelin and welcome to B amp W Bowers amp Wilkins The iPod and iPhone are great music sources on the move but when you re at home or in the office or you want to share your music with friends and family earphones are not convenient There are many products on the market that allow you to dock your iPod or iPhone and hear your favourite music without earphones but it s usually a choice between hi fi separates with their bulk and trailing wires or one box solutions that don t do justice to the player s capabilities Zeppelin is different It s a one box product with the Bowers amp Wilkins name That means you ll experience impact and clarity involving spatial qualities most often missing when listening through headphones or less capable loudspeaker systems
8. Zeppelin Use a clothes brush or vacuum cleaner with nozzle attachment to clean the grille cloth Wipe other surfaces with a clean lint free cloth If you wish to use a Cleaning agent apply it onto the cleaning cloth not directly onto the product Test a small area first as some cleaning products may damage some of the surfaces Avoid products that are abrasive or contain acid alkali or anti bacterial agents 20 Upgrading Zeppelin software Grr fos S VIDEO COMP D O O0 From time to time it may be necessary to update Zeppelin s software Upgrades and instructions on how to install them will be posted on our web site www bowers wilkins com To install upgrades you will need to connect Zeppelin to a USB output on your computer using a standard USB device cable This is the same type of cable that is used to connect USB printers for example If Zeppelin s current software version is 1 3 or later you can display the version number on the screen of a docked iPod iPhone of Group D or Group E For devices in Group E navigate Settings gt General gt About and scroll to the bottom of the page For 1st and 2nd generation nanos and 5th generation iPod navigate Settings gt About and scroll to the bottom of the page For 3rd and 4th generation nanos and classic navigate Settings gt About and tab to the 4th page using the track forward or back buttons either on the
9. ale If the source has a line output a standard stacking CD player for example you will probably need two RCA Phono plugs at the source end If the source has its own volume control set it to approximately 90 full scale Sources with an optical digital output use a fibre optic cable sometimes called a TOSLINK The standard TOSLINK termination has a stubby block ended shape but some devices including Zeppelin Apple Macintosh Apple TV and Apple Airport Express use an optical mini jack plug These optical mini jacks have the same outline shape as the analogue version but have no black stripes and have a clear tip for the light to pass through Download the Zeppelin Connectivity Guide from our web site for more information Playback from a second source You can switch between the iPod iPhone and a second AUX source by using the button on the remote handset or by pressing and holding the combination button on the top of Zeppelin itself See the tables below for details When AUX is selected Zeppelin s LED glows green Pil The play pause button on Zeppelin s remote handset toggles mute on and off The fast forward and fast reverse buttons have no effect If Zeppelin is manually switched to standby and on again it automatically selects the last used source If that source is no longer connected Zeppelin will switch to the alternative If no source at all is connected Zeppelin
10. e LED will glow red Press and hold the remote s play pause button until the LED blinks approximately 2 seconds A single off on indicates that the mute on pause has been defeated and streamed audio may be heard A double off on off on indicates that mute on pause has been restored Zeppelins with serial numbers starting with Z 1 or higher will stream Internet content as delivered When streaming from the Internet eg from You Tube the play pause forward and back buttons of Zeppelin s remote will not duplicate the on screen controls of the touch iPhone Pressing the remote s play button will cause the current iPod stored audio video file to start playing Connecting a second source Analogue Mini jack RCA Phono Optical mini jack TOSLINK You can connect a second source to Zeppelin using the AUX socket at the rear which accepts both analogue and digital signals Zeppelin will automatically know which type it is receiving Analogue sources will need a 2 core coaxial cable terminated at the Zeppelin end by a mini stereo jack plug just like the plug used for your iPod headphones The plug required at the other end will depend on the source If the source is an early generation iPod shuffle MP3 player laptop computer or portable CD player the output will probably be from a headphone socket and the same style mini jack will be needed If the source has its own volume control set it to approximately 75 full sc
11. ing to the serial number label see page 6 for location and there are some differences in operation This manual applies to all versions of Zeppelin but assumes that the software has been upgraded to version 2 1 It supersedes any printed manual supplied with the product and any previous on line versions iPod iPhone compatibility Group A m iPod iPod shuffle iPod shuffle Ist 2nd generation 1st generation 2nd generation Group B iPod 3rd generation Group C m iPod mini iPod 4th generation Group D L O TA e e iPod classic iPod iPod nano iPod nano iPod nano iPod nano 5th generation 4th generation video 3rd generation 2nd generation 1st generation video video aluminum Group E o 0 T iPhone 3G iPhone iPod touch iPod touch 2nd generation 1st generation We have separated the different types of iPod iPhone into groups which we will use throughout the manual to describe differences in the way the various models interact with Zeppelin Use this table to identify which group your iPod iPhone belongs to Group A models lack the standard 30 pin socket and will not dock with Zeppelin at all Although the iPod 3rd generation of Group B has the 30 pin socket Zeppelin cannot charge it because it requires Firewire and Zeppelin supp
12. lid command LED signal summary LED state Steady red Meaning Zeppelin in standby Steady yellow Zeppelin powering up from standby 2 sec Steady blue Zeppelin on iPod iPhone selected Steady green Zeppelin on AUX selected Slow flashing blue iPod is paused Group D amp E devices only Slow flashing green AUX is muted Rapid flashing blue Vo ume changing iPod iPhone selected Rapid flashing green Vo ume changing AUX selected Rapid flashing white Vo ume approaching maximum Rapid flashing red Vo ume at maximum or minimum Single off on blue or green Acknowledge valid button command Single flash red Command not available Continuously flashing red Warning if no button is being pressed there is a system fault Taking calls on an iPhone If you have an incoming call while the iPhone is To take the call you can either remove the iPhone If you were playing music when the call came in it docked the iPhone will ring through Zeppelin and from Zeppelin and replace it when the call is will resume playing when you terminate the call and mute the music finished or leave it docked and turn on the iPhone s the iPhone is docked The iPhone does not send call audio to the internal Speaker to use it as a speakerphone 30 pin docking connector so you cannot hear the caller through Zeppelin Adjusting the sound If you place Zeppelin wi
13. mode If it was playing it will continue to play All the time your iPod iPhone is docked and Zeppelin is plugged into the power supply your iPod iPhone will charge except for Group A and Group B devices If that s all you want it to do put Zeppelin into standby to reduce power consumption using the button either on Zeppelin or on the remote handset If you remove your iPod iPhone while it is the selected source Zeppelin will automatically go into standby after 5 minutes to reduce power consumption Controlling the volume There are three ways to adjust Zeppelin s volume If your iPod iPhone is docked and it is a Group D or Group E device its own volume control can be used to alter Zeppelin s volume level which is also displayed on the iPod iPhone s screen For the touch screen of devices in Group E use the slider volume control at the bottom of the screen For Group D iPods use the click wheel When using the volume control of a docked iPod iPhone its own internal volume level is not affected but is retained at its original level for when you remove the iPod iPhone and go back to using headphones The click wheel and display of Group B and Group C iPods will not function in this way a gt io A On Zeppelin itself press on the upper section of As you alter the volume level Zeppelin s LED will the long button marked to increase the volume flash
14. move the grilles They are deliberately difficult they do to get off to limit access and avoid damage to exposed drivers At the front 10 At the back 1 Left channel tweeter 1 Power input socket 2 Left channel midrange driver 2 USB slave socket for software 3 Multicolour status LED updates to Zeppelin 4 Bass driver 3 AUX analogue digital mini jack 5 Infrared remote control receiver input socket 6 Right channel midrange driver 4 S Video output socket 7 Right channel tweeter 5 Composite video output socket 8 Volume up down rocker button 6 Serial number label 9 Combined on standby and source selector button 10 Spring loaded iPod iPhone connector port 6 Turning on the remote control Before using the remote handset for the first time you must remove the clear plastic insulating tab that prevents the battery draining Rotate the battery cover anticlockwise 1 8 full turn and remove Release the battery Press down on the edge of the battery between the two black lugs and the opposite side next to the metal spring will flip up Remove and discard the insulator Replace the battery first locating one side under the small lugs opposite the metal spring Replace the cover Setting up CHI Connect Zeppelin to the power supply When plugged in Zeppelin will go through a system check for a couple of seconds during which it will not accept commands
15. orts only the latest USB charging There are also software conflicts between this iPod and Zeppelin software v 2 0 and later However you can play these models through Zeppelin by connecting their headphone output to Zeppelin s AUX socket See the section Connecting a second source To ensure maximum functionality we recommend you keep your iPod iPhone software up to date Check for upgrades in iTunes Zeppelins with serial number beginning Z 2 are Works with iPhone certified Earlier versions are not and when you dock an iPhone on these a message pops up on the screen asking if you wish to switch to Airplane Mode There are no major noise interference issues between these Zeppelin versions and the iPhone so press the No button and continue operation Refer to page 6 for the location of the serial number label There are differences in the video and streaming operation of Group E devices depending on the hardware version of Zeppelin and its software Please refer to the sections Outputting video and Streaming content from the Internet Correct handling When lifting Zeppelin use two hands on the body Never use the iPod support bracket as a handle Although Zeppelin is exceptionally easy to use Zeppelin is shown with the grilles removed A tour of Zeppelin ze ptionally easy pp g please spend a few moments getting to know so you can see what s behind Do not try to where its controls and connectors are and what re
16. ound Poor compatibility between TOSLINK cable and optical mini jack cable adaptor converter Dirty TOSLINK cable ends Clean as recommended by cable manufacturer Track up down commands do not work Upgrade iPod iPhone software Cannot control volume from iPod iPhone interface Upgrade iPod iPhone software Group D amp E devices only Speakers menu item does not appear when iPod iPhone docked Upgrade iPod iPhone software Group D amp E devices only Buttons on remote do not work Zeppelin buttons OK Infrared receiver on Zeppelin obscured Battery not correctly seated Battery insulating tab not removed Battery needs replacing 23 Troubleshooting continued Symptom iPod does not respond to Zeppelin commands Possible cause iPod iPhone badly seated on connector Dirty or worn contacts Buttons on Zeppelin do not work Remote OK Dirty or worn contacts Consult your dealer Cannot output video images to TV Upgrade Zeppelin software Cannot display video images on the touch screen of a Group E device Upgrade Zeppelin software Cannot hear audio streamed from Internet Upgrade Zeppelin software iPod iPhone back light will not re brighten Re boot iPod iPhone and upgrade Zeppelin software iPod iPhone alarm does not sound when docked Upgrade Zeppelin software Source change between iPod iPhone and AUX not reliable Upgrade Zeppelin software
17. sign makes it so easy to use the iPod iPhone s own controls that there is no need for these operations to be duplicated on the remote handset As a consequence Zeppelin s remote handset has deliberately been kept simple laa A single press on the button moves you to the start of the current track A double press takes you to the start of the previous track Press and hold to fast reverse through the current track This button has no effect when playing a second source through Zeppelin s AUX socket 11 Outputting video Composite video cable S video cable If you want to feed images from a video iPod or iPhone to your television use either an S video or composite video cable between Zeppelin and your set If you have a choice S video offers slightly better quality If your iPod iPhone is already playing a video as you dock it the picture may not automatically transfer to the TV screen In that case stop the video go back a step in the iPod iPhone s menu re select the video and start it again When you play a video on devices in Group E Zeppelin software except v 2 0 forces the video content to be routed out to its S VIDEO and COMP sockets for display on a TV and the picture may not be viewed on the iPhone touch screen Note Zeppelin software v 2 0 allows the operation of the pop up message Display on TV Yes No but was superseded due to a bug in Apple iPhone touch software v 3 0 that can ca
18. th its back against a wall the bass level is boosted and more so if it is in a corner Zeppelin s own bass output may be adjusted to compensate When you dock a Group D iPod into Zeppelin an extra item called Speakers appears in its top level menu If you select this option and then choose Tone Control you will get a list of Bass level options With Group E devices tap the Settings icon on the touch screen The Speakers item is added to the list but is hidden below the bottom of the screen Stroke the list upwards with your finger to reveal the hidden items on the list In the default position Bass 0 the balance is adjusted for when Zeppelin is on an open table Bass 1 lowers the bass to match a single wall and Bass 2 a corner Personal preference is important too so we provide extra settings at each end Bass 1 and Bass 3 Choose whichever sounds best to you The change happens as soon as you highlight the option The selected EQ setting is retained for any other iPod you dock and to any second source connected to the AUX input So if you have an earlier model iPod you can still adjust Zeppelin s bass by borrowing a Group D or E device and it will remain set for other models When using Zeppelin we recommend that you turn off any EQ in the iPod iPhone itself Settings gt iPod gt Music EQ gt Off for iPhone Settings gt Music gt EQ gt Off for touch or Settings gt EQ gt Off for other iPods Cleaning
19. use the iPhone touch to freeze if the pop up is allowed With other video iPods you can set the video output state on the iPod itself Video gt Settings gt TV Out gt to be always displayed on the iPods screen Off or always output to a TV On or to pop up a choice message Ask Note 4th generation nanos display some video content only at right angles on their own screen Zeppelins with serial numbers beginning with Z 0 and having the originally installed software will not output video from Group E devices To enable video output with these devices upgrade Zeppelin s software on our web site www bowers wilkins com Download the Zeppelin Connectivity Guide from our web site for more details Streaming content from the internet The devices of Group E iPod touch and iPhone can connect to the Internet and stream both video and audio content While streaming their iPod function is paused and Zeppelin s LED will slowly flash blue In this state Zeppelins with serial numbers starting Z O and with the original software installed mute their amplifier and the streamed audio content will not be heard To enable streamed content to be heard via this Zeppelin version first upgrade the software which you can access from the Zeppelin page of our web site www bowers wilkins com The later software by default will still mute on pause with Z O models but this may be defeated by first placing Zeppelin into standby when th
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