VEDA USER GUIDE
Contents
1. ind ama Ungracdd sail MI Al Fares ream Uren Uripraces see All k Reports Roya 0 0 MI Search Comes Maintenance Remittance Files For Download Shew downloaded Tiles b Resources k Messages Bir iame laure mani Paki hemd SOR Gg 41 remi 100210 ELFA i Lew rrprisBTi dg This will take you through to view print and process the unprocessed file for each insurer amp u he al thco de viewing Sie Heallhcade Traning Sie home BUPA Remittances 19 06 2002 View All Unprocessed H Provider Status SE NT b Uploaded Files OOS 01350 B iG ri dini Y Insurer Feedback Remittances Select Alt C Unread Responses All Responses Pre ainhoris athons Reports Maintenance Copyright intormalion For more legal and copyright infomation cick here Development Sie The information in here shows date file created your Hospital Provider ID Amount View Print Process and Processed If your hospital billing system can download the remittance file you can view the file print the file and then process the file 18 If your hospital billing system is unable to download this file you can view and print the file for manual input onto your system To Process an individual file click on the Healthcode icon under Process This will then tick the box under Processed To2. Emed A zivevrb c TWEHTY THREE 0855 A amp AHE SEVEHTEEH HHS Mmg A f amp 90 A Lg TWEHTY AME Hy dusenia A r ZVANE POURTECH HI A A PEUL THG id A ATD TAEHIY THREE 0855 A S AAE HIHE A Select Listed here are all unread responses showing the date sent name amount and status of claim Clicking on the enables you to view the details of the outstanding claim This gives claim information and details the status of claim and users are able to print this page by clicking on the E Once you have viewed these responses a green tick will appear under Read Shown below are the Response details 20 healthcode CA TRAINING SIXTEEN Reg No Date Recd No Days 23 09 2002 0 20022660000008 Insurer Claim No Claim Amt Provider No Hospital No Invoice No CH Claim No Amount EDI Invoice received awaiting attention To return to the Unread Response page click on the X Clicking on the refreshes and when the screen reappears this response will have archived into All Responses To print the summary of responses just click on the and the following page will appear listing all responses and printing this summary AXA PPP healthcare Ltd Responses 23 09 2002 23 09 2007 TWENTY TWO 752 90 Outstanding 23 09 2007 TWENTY ONE 1099 13 Ou
3. 1 Industry Category Drugs amp Consumables 1052 0000050 Blood products Mamed list applies BP1 053 Blood products Mamed list applies 1 50 5 0000050 Blood products Mamed list applies AP 1 S04 Blood products Mamed list applies AP S008 Blood products Mamed list applies BP S009 Blood products Mamed list applies BP4000 D annn nsn Blood products Mamed list applies BP4005 D nnn0s0 Blood products Mamed list applies BP40085 0000050 Blood products Mamed list applies BP4009 Blood products Named list applies E S ORO Xo XO X X X C1 C1 nod 31 4 3 To search for all codes within a Category Select the category from the drop down listing and click on Search If there are more than 1000 results only the first 100 will be displayed Code Map mm The below list has been limited to the first 1000 results Find Category Minor Procedures Search Hew Industry Category Minor Procedures cT18nn EDO 3340 Blood pressure 24 hour monitoring Ed 0000550 Cervical smear test known condition Ed 5 Amending Adding amp Deleting Code Maps To perform any edit functions on the code map you must first check out the code map This ensures that no others are able to edit the code map once you are making changes Once checked out the New Update amp Delete options become active 5
4. Email D Severity Minor Status pending Date 2003 09 24 09 18 52 0 Responsibility HC Deseriptian A problem with an OPCS eode nor valid Resolution To go back you click on lt lt back You can also Search for a specific Organisation User Description or other specific data by typing in the Search field and clicking on the button with two arrows Once this request has been input the following screen will appear healthcode amp 5 e Pending Logs Add Log Pending Logs Complete Logs Cosmetic Logs View Log ID gt gt Site Healthcode Search international gt gt ate gt Organisation gt Status Severity gt Resp Description of Log 0032 0 18 11 2002 1456 Ms Pauline Key BUPA pending INTERNATIONAL 00311 0 02 10 2002 09 44 kamal BUPA pending m hc Ikjlkjkisdfikjsdifjsdfsdf this is chase INTERNATIONAL Error Logs Secure Access When in Maintenance click on Error Logs and follow steps from Page 28 DATA PROTECTION In order to comply with the Data Protection Act 1998 it is important that all insured members sign the Declaration and Consent on all Registration Forms and or Claim Forms Failure to comply with this will contravene the Data Protection Act and could lead to your prosecution or that of your organisation Healthcode Contacts i B Healthcode Helpdesk healthcode co uk 01784 263 01784 263 Oak House Helpdesk 150 155 Littleton Hoad 39 Ashford Middle
5. a k Massages T2283 amp amp bap H 5 SH 15 amp B bup 1821 1 1321 amp t H 58 a HAT bap 115 amp bip 1318 E dB m bup 181 A tm TUTO Tus tB bap 115 r Selecting the view option will load the following screen hea if Yos hra 2 riw mec B SF Se Traini i i eres m AXA healthcare LidResponses 2308 2002 Provider Submit Bilin d Fils Bang Displaying s af 44 records i recede Uploaded Files NE co reete s same os anna T insurer eT HIMETEEM amp amp r Hremirtanrgs De FRA AMA TWEMTY THRER A Al Hes reae YE utmaning A 0 7 k Reports Eliza ira TWEHTY HE Hie heanig A amp Search Codes zT TWEHTY FIVE EMI Mindig CLOS f TWEHTYENE SMJ Resources Messages SEVEHTEEH HHS nadie r Two KT 5D A 9 unlandieg A 8 SIXTEEH Hi hiang A TWENTY FOUR ghrdandieg A 7 HIHETEEM E56 AA ZA DEC finding B HEM A eg Lal Lig POURTEER dumami LO 8 TIU AEM hig 4 A
6. o Maintenance Type the area you require a code for within Search For Click on the drop down arrow and select either 1 Diagnoses Codes 2 Procedure Codes or 3 Industry Standard Codes Then click on gt list of codes will be displayed that are available for the description you have requested An example of the codes and descriptions are shown below and this will be the format for all search facilities Not all of these codes will be valid for each insurer and may show on the individual claim as not being valid 24 healthcode e 4648 Viewing Site Dummy Provider Site Search Codes gt Provider Status gt Uploaded Files Search Fornes DiagnosesCoses i INI gt Claims ssh O gt Reports 89730 AMP LEG UNI ABOVE KNEE COMP v Search Codes 89100 WOUND KHEE LEG ANKLE EXCL THIGH gt Maintenance 1 89110 WOUND KHEE LEG ANKLE COMPL 89120 WOUND KHEE LEG ANKLEW TENDON IHVLMHT 89720 AMP LEG UNI ABOVE KNEE SIMPLE 83600 DISLOCATION OF KHEE 83610 TEAR OF LATERAL CARTLG OR MENISCUS KHEE 83620 OTHER TEAR OF CARTLG OR MENISCUS KNEE 83650 CL DISLOC KNEE OTER HEC 83660 DISLOC KHEE OTHER HEC 84400 SPRAINS OF KNEE AND LEG 84410 SPRAIN AND STRAIN MEDIAL COLLATERAL KNEE 84420 SPRAIN AND STRAIN CRUCIATE LIGAMENT KNEE 84430 SPRAIN AND STRAIN OTH SPEC SITES KNEE 84490 SPRAIN AID STRAINMOS KNEE AND LEG 82200 FRACTURE OF PATELLA 73660 ACO KHEE DEFORMITY HEC 71700 INTERNAL D
7. BP4010 BPSOOO IF so then press OK to continue E Cancel To continue click If you wish to cancel or amend the code maps for deletion click on aM 36 Once you have finished editing the code map you will need to check in the code map If you try to logout of the system without checking back in the Code Map you will receive a warning before you logout Error Logs These can be accessed either when you have selected Secure Access or prior to logging onto the system Non Secure Side Ponce enter your user name and password to fog on to the VEDA system using 1278 bit SSL encrypton You have logged out of the system Sobmi ey screen Assistance Logn Help Contac hisipgash Users faut Logs User Logan Request Add OGL Site User Guedes Click on Fault Logs This is where you will log all calls regarding faults The following screen will appear healthcode Veda Log System You will then need select your site from the drop down arrow and complete all the fields then click on submit Once you have accessed the Logs the following screen will appear 37 healthcode Veda Leg System ax amp Ges Pending Logs Add Log Pending Logs Complete Logs Cosmetic Legs View Log i gt gt Sita Training T gt Organization Ha F Seveity of Leg 0 0S 09 18 Training User 7 Tr ning 7 pending ll HC A problem with an OPCS code not val
8. healthcode VEDA USER GUIDE Proprietary Information This document contains information that shall be distributed routed or made available only within Healthcode except with written permission of Healthcode Version 2 1 VEDA DIAGRAM PROCESS PROCESSING CLAIMS REMITTANCES AND RESPONSES THROUGH VEDA INTERNET Workstation HOSPITAL COMPUTER SUBMIT BILLING FILE queni mm a a a em mm am a oen aai a mm Sem a a ea eee ele sls bre g iais onia a eo nr tr te Pon ec er cen aa es nn aaa a aaa REJECTED RESPONSES PROCESSED BY VEDA CLAIMS IN FILE UNDERGO VALIDATION PROCESS REMITS PROCESSED BY VEDA PROCESSING E WITH IN HEALTHCODE S VEDASYSTEM i VALID CLAIMS S CLAIMS AWAITING U COLLECTION BY R INSURER E H S jb e re E iuuiis uinii NU 2 0 How to use the VEDA system 2 1 Introduction In order to ensure that the user opens the most recently stored pages and not cached pages whilst accessing the VEDA secure site a very specific configuration option needs to be selected in the browser properties See APPENDIX 1 2 2 Accessing the Internet Switch on the PC and ensure modem is connected and switched on Log into windows as you normally would when your PC b
9. 5 1 Adding a Code Map 5 2 To edit an existing code map 253 Deleting Code Maps 26 1 Introduction All hospitals sending bills via the Veda System have a Code Map attached to their billing site The Code Map contains Service Codes used within the Hospital Billing System to describe charges on a hospital bill and a relevant mapping to an Industry Standard Code The Code Map Maintenance functionality was designed to give users both within the hospital and at Head Offices the functionality to maintain their own Code Map without the need to raise a Helpdesk log 2 Accessing Code Map Maintenance 2 1 Hospital Billing Users Code Map Maintenance can be accessed via the Maintenance option from the left hand menu healthcode Provider Status Submit Billing File Error Logs Uploaded Files Lise these screens to report problems with the system and to view the status af lags reported by users in Claims WOUF site Insurer Feedback List Users Reports List of users for this site Maintenance Specialist Treatment Site Resources Maintenance Page Register a new specialist Search Codes b gt Ld b gt 4 d Code Map Maintenance Messages View I Edit Service Codes Mapped against Industry Standard Codes Click on Code Map Maintenance 2 2 Head Office Users Head office users can access the Code Map Maintenance option from their Group Status page If a group has more than 1 code map set up us
10. BUPA Claims P4097 005 k Provider Habuk Submit Baling Uploaded Files SSS rem Claims Ell maa chance 1 Compe Fallad Cen jA k Insurer Reports Search Codes Maintenance E Resources Messages FL To view all completed claims you need to click on the Insurer whose data you wish to view This is the total completed claims The same as Sent Claims on JEDI At the top of the list of Validated Claims is a Search facility Click on the calendar next to the Date and the following will appear You should then select the date you wish to view The following screen will appear Each claim will be receipted by insurer with the receipt date If the insurer has sent a Response or Remittance they are also shown against each claim Claims collected by the insurer will change to BLACK and will show date received hara 2 masaagan 9 P SY oo CT rh r 3 healtheode MEE neha RA 3 BUPA Validated Claims A Dates E Prowider Status Submit Siling EZIN ss ZAR gt gt 7 k Uploaded Files Clima 43 rE Fallad Validation Cancelled insurer Calleried by insure Rasane d 8 Reports WANAE TWELVE k Search Codes zm k Maintenance Calle cond by kreira Fagpungnr 29 v k Resources TWELVE ETH Collected
11. hn nn 12 GREEN STREET pv p e Het Total boo Mamban LANE WAT Total 00 m aREEHLAHD mic Fine O Package Dots SCV Przirpdg ILD If the error appears on the charge lines you will need to click on in the top right hand side of the page This will take you into the charge lines Once corrected and updated the claim then passes through more validation checks and there is a possibility that it may need further Work 6 4 Charge lines All the areas in grey cannot be changed All other fields can be edited Any errors on the charge line will appear in the box with a drop down arrow at the bottom of each charge line Should there be more than one error on each charge line simply by clicking on the drop down arrow the other errors will appear Once you have corrected the charge line errors you will click on OK each charge line with an error will require you to click on OK Should you input incorrect data in these fields by clicking the cancel button these changes will be cancelled 72 nealthcode 5 Chargelist for invoice 055429 DATES OF SERVICE CHARGE CODES Line From To Ind Sid uos OPCS Provider ode 1 01 08 200 01 08 200 21 234 00003460 1 Missin edit 60000000 Discount VAT Setting Total Net Total indican Rate Total GROSS Total E 0 00 50 00 0 0
12. 1 Adding a Code Map To enter a new mapping select the Hew icon E Add New Mapping Microsoft Internet Explorer zu x healthcode Service Code Industry Standard Code 0 Codes found Category Description 32 Enter the service code the ISC you wish it to be mapped to Add New Mapping Microsoft Internet Explorer healthcode Service Code BPT 504 gt gt gt Industry Standard Code A D0000050 Blood products Category Drugs amp Consumables Description Blood products Named list applies And select Add Edit Code Mapping Microsoft Internet Explorer healthcode ov Update successful Service Code BP1504 ISC 00000050 Category Drugs amp Consumables Description Blood products Named list applies You will receive confirmation the update has been successful Once you have completed editing the code map you need to check the code map back in so the changes take affect To do this select Any changes will now be applied 33 5 2 To edit an existing code map To edit an existing code map first search to display the mapping To do this enter the service code in the Find field and click on Search Check In Codemap currenth checked out by user Find Category Ai Categories Search Industry e Category Specialist amp Practitioner Fees 11010 200001 20 Pathologi
13. Ingurer Fauchnza q AH E Iri HAL gt La Fir lizzmitanrea Ae ratk ELWEM iiil Gubdanding a a lead Resposses TWO E23 A 0 meis Pe OME Cubienting y Reports k Search Codes Pe m EYES Dubixn ng A A y Maintenance Aes TPM 8895 Cubiandng amp A We SIXTEIR iM Guiana B v Messages AS SEVEH 042983 A 0 TX egEI Fato Loses BEN Dubiandng A A y ZANA SEVIMTEEN MAIS Gai A A DEH BEH TNT EHS A B AIIM AEH ma CO PRD eai 9 B MENE MEN qaam a 8 AO ARM mua TIM IMSON E1554 Quistanding 9 A f TIM TOM E n 02729 19 B ZMAINI MEM gnam A FM F AWT Cuimandng A ae Guidending A FIRIR E13 Tho A FOURTEER GS uani A RM MIHE BHES Giani B sata TWENTY fps L r By using the search facility you can access the response just viewed and printed this will also access any other responses for this person The green tick in the read box shows this response has been viewed 22 8 0 Reports Within this section are Provider Reports You can select which report you request by using the drop down arrow It will also show the number of Reports in Progress
14. Once you have input this information click the submit button On the first time of accessing this page the following screen may appear healthcode Site Training 1 Provider Status Change Your Password d ia Biling Your new password must follow thease rules k Uploaded Files min itmust net be the same as your eld password T F tmust bae atleast six characters long insurer Feedback Itmust only contain letters and numbers Eu itmust contain at least ene letter and at least ane number k Search Codes k Maintenance New Password cenfirm Hew Password D Copyright information Far more legal and copyright infanmation click here This will appear every three months as this is the life span of your password Complete the Submit required fields and click the Submit button Once you have completed this Password change the Provider Status page appears 3 1 The Provider Status Page healthcode 585 Viewing Site Training fame Provider Status 02 September 2002 7 Provider Status Submit Billing File Files Successfully 0 a Access Hey Guida F Uploaded Files Uploaded Taday TN UPS ini Results Dutput zt Files Failed Today 0 n List Pages Reports Help Sereen Always On Search Codes In Process F F b amp Feedback b Maintenance Claims Passed Validation Today Site Trainin
15. and the Reports Available heal th code viewing Sch Healhcooe Training Site TUN J hore Provider Audit Reporting Instirer Feedback Reports Request a Report SELECT REPORT Maintenance F Provider Status b Submit Filling File F Uploaded Files Reports In Progress 4 Reports Available 18 Ch gt These are broken down with File Name From and To Date User Description and the View option healthcode RF healthecode Viewing Sie Trariag3 EE k Provider Status Reports Avaslable Submit Edling oU EUM t Ualaaded Files dis L Tery laa ROG CSS RS aidi asp zum k insurer Feedback Suvwcary Reports k Search Codes k Saintenance k Resources itegsages 25 These will be available for you to view and print provided you have the correct User Access Level To view the detailed report click on the This will be information specific to your hospital and detailed per insurer healthcode Description Validation Failure Summary 9 0 Search Codes Search Codes gives you the facility to search for Diagnoses Codes ICD9 Procedure Codes OPCS and Industry Standard Codes healthcode LLL E Viewing Site Dummy Provider Ste home earch Codes Provider Status Submit Billing File saarenro Diagnoses Codes s Uploaded Files Claims Insurer Feedback Reports Search Codes 4
16. brp iriri Panasaran 58 a ipn oppo TWELVE cers Dalje ded by rear E2 aL pure TWELVE SAREE allarind brp insure Fu u TWELVE Callected Irg nsum ht 9 13 You can search by Last Name Registration No Claim Unique Identifier Invoice No and Authorisation Code and if you wish to span all dates you will need to tick the All Dates box Once you have input the request you then click the Search button 7 Yi hia 2 row 9 Eb y e healtheode raag Sie hara j BUPA Validated Claires Dates b Provider S3abug Sunmit Biling __ ae gt gt 7 Fite Branch 77777 LastName 1 F Uploaded Files Chima 23 Cancelled 3 E msurer Feedback Callacdied trp eure 40 T e Reports HD TWELVE LETRA Search Codes k Maintenance Erg irrin a3332281 49 Resources EL ened 1 eset A TWELVE Dallected ing ireira 2 4 an eh beg Lallarigd bry insara Jecuaenes 2 rima ooo TWELVE KET9 54 Lallarind Ig incarne Janainzsg b T TAE TWELVE ESH Callected Erg irman u ened Callected brp levies te _ 3 X gt Sane 6 3 Failed Validation Claims which ha
17. level of access you will be able to cancel claims These can be cancelled either on Claims Failed Validation or on the Claim Header These claims will then appear in Cancelled Claims and will be part of an audit trail These can be viewed by clicking on the amp health code Virwing Sie Training 7 os Cancelled Claims T Provider Status Submit Billi He M D a Uploaded Files PPPh Completed Today Standard Life Healtheare 0 q Failed Valilation Norwich Union 0 a Cancelled Alt 3j BUPA 0 a UPA Internat j i k Insurer Feedback Reports Royal and SunAlliance 0 Maintenance i Copyright information Far mowe legal ard copyright information click hera 17 7 0 Insurer Feedback 7 1 Remittances 7 1 1 Remittances By Insurer If it has been agreed for you to receive Electronic Remittances these can be collected via VEDA according to the frequency of your payment cycle with the Insurer The remittances are split by Insurer and show the number of unprocessed remittance files All Files include both processed and unprocessed files To collect a remittance file from the insurer you must click on 7 healthcode i Remittances By k Prawider Stahie y dels Baling a Files Unpraceresd Al k Shims Faudisck riw Los bars n Unpraces mad All AXA PPP Lid n 1 Unpraceaeed All
18. 00 50 00 Cancel p Desc opcs Code Missing IMAJORCHARGE INVOICE TOTAL 50 4 16 This page shows you the charge lines You can use the scroll down facility at the side to show more charge lines Any error messages will appear below each individual charge line Once any change is made click on at this point you will be prompted by a grey box asking you to click on the _Update button on the Claim Header details Once again click on To leave the charge line click on the blue cross in the top right hand corner Microsoft Internet Explorer N Moke You must click the Update button on the claim header to finalise changes to charges Once all of the errors are amended click on 29299 button on the Claim Header screen The claim will now run through the validation process Microsoft Internet Explorer AX lt gt This will save your changes and resubmit this claim cancel When you leave the Claim Header details another box will remind you that the changes will be saved Click on Lo NB Should an error still show on this claim once it has passed through validation it will appear back in Claims Failed Validation and you will need to edit this error If your user access level allows you can cancel claims at this stage All the information processed through VEDA has to mirror that of your hospital billing system 6 5 Cancelled Claims If you have submitted claims incorrectly and have the
19. ERANGEMENT OF KHEE 71760 1 RONY IH KHFF 10 Within the Maintenance section a number of sub headings healthcode Provider Status Uploaded Files Claims Insurer Feedback Reports Maintenance Resources Membership Enquiry Search Codes docto o Messages Bw Healthcode Status Viewing Site Alyn HCDDGN Maintenance Page Specialist Registration Specialist wishing to bill electronically must use this section to register their details with selected Insurers Payee Provider Status Details of Specialists and Treatment Sites approved and accepted for electronic billing by selected Insurers Error Logs Use these screens to repart problems with the system and to view the status of logs reported by users in vaur site List Users List af users for this site Code Map Maintenance View S Edit Service Codes Mapped against Industry Standard Codes Healthicade Limited copyright 2004 GS 25 11 Code Map Maintenance The following section describes the functionality within Code Map Maintenance 1 2 Introduction Accessing Code Map Maintenance 241 Hospital Billing Users 22 Head Office Users Code Map Maintenance Functions Searching Viewing the Code Map 4 To search for a mapping 4 2 for all codes mapped to an Industry Standard Code 4 3 To search for all codes within a Category Amending Adding amp Deleting Code Maps
20. Process all tick Select box This will move the remittance file to Hemittance Files for Download Both of these options will put the remittance file onto Remittance Files For Download 7 2 Remittance Files For Download Once you have processed the remittance file it then appears in this section It appears with a File Name the date it was created which Insurer the amount of the remittance file and an option to Download If you are able to download your remittance file directly onto your hospital billing system you have to click on A grey box will appear asking you whether you want to open from this location or save to disk click on save to disk you will now need to tell the pc where this file needs to be saved to your hospital billing system administrator will tell you this information If you never save anything else using this option it will always take you back to the correct place at future downloads but windows only remembers the last place you saved to Remember it may not always be in the correct place You will now receive a grey message box saying download complete Click close The remittance file will now have downloaded onto your billing system and you will be able to print a detailed report which will include the mismatches and unmatched invoices which will need to be completed Kl ou he adig M a mu h healtheode Yorn Sie Tracing beral Remittances By Insurer Provider Status j Submit Baling k
21. September 2002 Submit Billing __ Pile Files Successfully Access Hey Guide Uploaded Files Uploaded Taday iai Ne Results Output dms Files Failed Taday List Pages 5 m b Insurer Feedback Reports Help Sereen Alay Search Codes Claims In Process 1 Maintenance Full amp graen View Claims Passed Validatian Taday Site Training 1 ome Claims Failed Validation Change Password Failed Claims Other Access amp Fermissiars Werklists Personal Details TIED Fieadhack Diractorias Unprocessed Remittances Remittances For Download Unread Responses 2 informalion F r rore legal and copyright inima click here To submit a file from your hospital billing system you need to click on Submit Billing File and this will take you to the following screen healthcode SaR Wrang Site Taning 1 homei me Claim Upload k Provider Status P submit Billing Fila Uploaded Files Select files to Upload Claims insurer Feedback Eile red Bia 1 Reports _ 2 Search Codes Besse 8 b Maintenance Sirsa 4 Bie 5 77 weal 6 Bit 7 Cewe 8 Power 9 CECS D Copyrigt information Far mare legal and capyright information click here Click the first browse button The first time you upload claims you will have to specify the path for the file to be sub
22. Uploaded Fil c cee UM n n Unprocessed aii i Hii a Slanci Lis Healibcoe Ungraesd ass Feurer MRNA PPP Lid 1 Unprocessed All Unreal BUPA barioa 0 Unprocessed Aji iens Iran g n Linpracezzs d 21 k Beserte Rora Sortlooce n n lingpracsasad All k Search Codes k Maintenanes Remittance Files For Download Show downloaded files k t Mesanges ED EET A NTT BOOS 55 20 d 25 x5 EFA Eds d 41 f nm SCT 13 5p zi BE PA Esi f Users unable to automatically download this file will see these files remain here and Healthcode will clear this data every six months 7 3 Unread Responses These are split by Insurer the number of responses and the options to view and print Printing options are summary or detailed This is the same function as on the JEDI system 19 healthcode E Pou bine lare n enims VT Yorn Sade Trani berm b Provider Jabur Unread Response Files k Ealing Maximum rums gl Glen exceeded Showriag azly thie lied 5 E k Uploaded Files z Ingurer Feedback bup 1926 T A ences Poti 04 bup Tis Ai t lpeead Recpneses IML bup Pere amp A amp Ajj Flicsqra reas DE Reports PETTE lij qr ET 27 S Search Codes 1926 Maintenance bup 18524 1 E k RekaureuE ALPE bup
23. an search by Last Name Reg Aaah ihomel JITITITITITIITI istration No Claim Unique Identifier Invoice No and Authorisation Code Once you have input the request you then click the Search button You can also see in the display the first 25 claims and there are 25 claims per page To view the to the next page and you can continue with this method All claims that have failed validation will appear here Each claim will have to be manually corrected To view the details of the claims click on the edit button this will take you into next page click on 1 This will take you the failed claim Zh Failed Claim ID 2002072910121083520960001 Microsoft Internet Explorer healthcode m See charges for error details amp Error Message 4 Suggested Fix Address Sumame oPcsrwo 12 Th Street a Stree First Names ps The Town Initials ender The City Date Of Birth 24 02 19 Postcode 1 2DC Patient No Episode Details Symptom Date 01 0 1 19 Admit Procedure 0170179 Discharge Reason Ro 01 08 20 0800 Setting D GP Visit Date Admit Date Time Discharge Date Time 05 08 20 08 51 Nights 4 Name SUSPENSE GF TEES TEET Number GREEN LANE Practice eo GREENLAND Postcode BRI ZLD 15 Message cuits ity E s Cancel Claim Update Auth Code I
24. ant permission for a lava apples to run Please allow this welect orar Bera Aisuring pacris ien beac granted the Alas wil be mowed te clegdapraceszed de notwith to wee tls aute archive feature or HT quu ould like do change the direstary teat files are er fo cick Here Slick here fer mare information om this feature Comma Fer mass legal and corrig click here Dena cpraas Stu You will receive this message if the claims files have uploaded successfully NB A screen will also appear with a Security Warning See Appendix 2 If you have set the archive directories but wish to change them you can click on click here this will take you to the following screen healthcode Sie Tanira hamel Claim Upload Successful k Provider Status Submit Billing The follaeing files been submited to YEDA for processing Ssbupt amp t snd They vall ite appear an ether ihe successful failed uploaded les Ost fee minutes k Uploaded Files Claims Chick nere bo upload mara files E E k insurer Feedback H Reports Search Codes Maintenance Yeu now be asked te grant permission for a Java applet to run Please allow this select Grant Alvrags Scouting permission has been granted the uploaded filas will bo moved to civedaprocass you da net wish te use this aute archive feature or Hf you would like to change the directory
25. au E b Claims 1708002 120g nd i b Insurer Feedback gt Reports gt Maintenance For Date i Copyright informetian For more legal and copyright information cick here She Those files which have failed validation need to be corrected within the hospital billing system and resubmitted 11 healthcode hk Provider Status Submit Billing File Uploaded Files Files Passed Today Files Failed Today hk Claims gt Insurer Feedback hk Maintenance Search For In Date Files Failed Today Be t Show Todays All 02 01 2002 02 01 2002 02 01 2002 02 01 2002 02 01 2002 02 01 2002 serialized farm snd uigquiyguiygiugiuygiug snd help doc snd 12 Insurer cade lookup failed invalid insurer code Batch file MOT processed Insurer code lookup failed invalid insurer code Batch file NOT processed Insurer cade lookup failed invalid insurer code Batch file MOT processed 6 0 Claims Within the Claims section are a number of sub headings 6 1 Completed Today These claims have completed validation today and are awaiting collection from the Insurer These will include claims which have been corrected and also claims that have successfully passed through the VEDA validation without requiring correction Within this screen you can view these claims but no work is necessary haa 2m nies E RSF h ealthe ode 1 1 Fear
26. e the update and return to Code Map Maintenance page 5 3 Deleting a Code Map To delete a mapping first search for the mapping you wish to delete 35 Search _ Find Category Drugs amp Consumables Search Hew Industry Standard Code Description Update 2 Cou TWO 253 ES lete BP3008 Blood products Mamed list applies xl BP3 008 Blood products Mamed list applies BP4000 0000050 Blood products Mamed list applies O BP4005 0000050 Blood products Mamed list applies xl BP4 008 Blood products Mamed list applies BP4 008 0000050 Blood products Mamed list applies BP4010 Blood products Mamed list applies Xl 5000 0000050 Blood products Mamed list applies 5001 0000050 Blood products Mamed list applies BPBnDD1 0000050 Blood products Mamed list applies eR EHR Re x gug m BPBBBB 0000050 Blood products Mamed list anoles 7 Delete Selected Codemaps Select the code maps you wish to delete by ticking the check box at the end of each mapping Once you have the all the mappings selected you wish to delete click on Delete Selected Codemaps You will receive a prompt to confirm the deletion of the specified code maps Microsoft Internet Explorer xX 2 Are vou sure you wish to delete the following codemaps 09 BP4005 BP4006 BP4009
27. ers will need to select which code map they wish to maintain Click on the Code Map from the drop down list to begin 27 Group Status Viewing Site Nuffield Hospital Group NUFF home Group Status 19 September 2005 File Status User Settings Reports In Progress Access Key Guide Off Reports Available 1 Q No Results Output On List Request a SELECT REPORT TYPE v Report Pages 25 Help Screen Always On v Full Screen View or Site Select Provider Site Personal Details Change Password Site Code Sets for Site Code Sets for Site Nuffield Ashdown Codemap Training Codemap Nuffield Corporate Chargemaster Healthcode Limited copyright 2004 3 Code Map Maintenance Functions Once accessed users will then be presented with the Maintenance page From here you can Search to view code maps Edit existing mapping Add a new code mapping Delete a mapping s In order to add amend or delete users must first Check Out the code map to ensure no other users are amending the code map at the same time If the Check Out option is not available you will need to request access to edit the code maps This can be done by contacting the Helpdesk Code Map Find Category All Categories Search Industry wee Please enter a search term and select a category to view a list of codes E _ 28 29 4 Searching View
28. g 1 home Claims Failed Validation Failed Claims Other Werkbists Change Access amp Permissions Personal Details E 52 5 2 Unprocessed Remittances a Remittances For a Unread Responses 4 2 informalion F r rore legal and copyright inima click here On the left hand side of the screen are a number of options which are covered later in this guide We are going to concentrate on the sub headings within this page 3 2 File Status Here you are able to view the files that have been previously uploaded and have either been successful or have failed 3 3 Claim Status This shows the breakdown of claims in four areas Claims in Process Claims passed Validation Today Claims Failed Validation Failed Claims DODO 3 4 Insurer Feedback Status This shows the information given back from the insurers Unprocessed Remittances Remittances for Download Unread Responses 3 5 User Settings User Settings enables you to change the settings to your own personal preference Unless stated otherwise these settings only remain for the current session Access Key Guide This enables you to use the quick keys i e ALT and whichever letter is underlined This can be Off or On No Results Output On List Pages This option allows you to choose how many claims are listed on List Pages This can be increased or decreased to suit the user Help Screen Al
29. id This list will show all Pending Logs and the headings are self explanatory If you wish to add a log you will click on Add Log in right hand side of screen The following screen will appear healthcode Veda Lag System amp Add Log Add Log Pending Logs Complete Logs Cosmetic Logs View Log wo gt eiai CH Fawh Training Lipar 7 Please enter a description of the fauk I Training f DOGBF TEZ A 11234 567890 althicode Westin C CS Major Mn 7 This should be completed the normal way Ensuring you complete all fields Selecting the Severity and given a detailed description or request Once completed click on Add Log The following screen will appear healthcode Veda Leg System 6G Add Log Add Log Pending Logs Complete Logs Cosmetic Logs View Log ID gt gt The Log has been entered into the database You can then select from one of the options in the right hand upper corner of the page If you wish to view all Completed Logs you should select this and the list of completed claims will appear If you know the ID of the log you can also search for this The following screen will appear 38 healthcode Veda Log System ax ay Log Details 0504M zz back Add Lag Pending Logs Complete Logs Cosmetic Logs View Log in Oriqimatos User Mr Training User T Phone Ma 01234 S678090 Organisation Training 7 Position
30. ing the Code You can search and view A single mapping using full or partial search characters All codes mapped to a particular Industry Standard Code The first 1000 codes within a Category 4 1 search for a mapping Enter the search characters within the Find field and click on Search Find Category EE Categories EM sd Category Drugs amp Consumables CB4000 0000320 Daily Drugs and Consumables charge Ed 84050 Blood products Mamed list applies Ed Category Packages CBA4D4D PkcGOO202 Hie laser photodisruption of posterior capsule af lens a Category Legacy ISC CB4010 DOOOOS40 Fibrinalitic Drugs CB4020 DOOOS250 Drugs Dantrium Ed CB4030 DOOOOS00 Antibiotics This will then display all service codes and Industry Standard codes containing the search characters If you wish to search only in a particular category of Industry Standard Code select the category from the drop down list The system searches for the search characters in Service Code Industry Standard Code and ISC description 30 4 2 To search for all codes mapped to a particular Industry Standard Code USC Enter the Industry Standard Code in the Find field and click on Search This will then display all service codes mapped to the ISC If there are more than 1000 results only the first 1000 will be displayed Search Find DO000060 Category all Categories mme zx
31. mitted Your Hospital billing system provider will be able to give you this information and see example below Open tookm X fs Desktop gt f E My Computer B web Folders History 314 Floppy A e Clm cimdownl My Documents E De gt Desktop og la Ec ug TT Favorites hd mr Den Cancel yw bF old rs Once you have selected the correct file path click on open and this information will appear in your first line Then click on submit The file name should have the extension of snd anything else is incorrect and will cause problems healthcode cA ki Viewing Site Training 1 1 hame Claim Upload b Provider Status Submit Billing File Uploaded Files Select files to upload Claims b Insurer Feedback File Hare G ewdenmacenetsuup 163 erat Bower 1 Reports b Search Codes k Maintenance Cepyngel F r more legal and copyright infnmalion click here 9 GR zl healtheode Sie Travrg Star 77777 Claim Upload Successful k Provider Statue Submit Baling The dokong tle been zubmited io VEC fac processing Ssbinpk121 pn They wi File appear on meer Ihe successful or ded Ales teritur fees crates k Uploaded Files t clima Chick here to uglazd more bles A B b insurer Reports fuckin Lacal Filis k Maintenance Tou may now he asked to gr
32. nsurer Royal amp SunAlliance Subscriber eu Reference Valid until seals Sig BE Group Em Number Scheme SAB Third Party iN a Double Insurance IN icp x ore 800 edit E M73 h 2345678 2345678 60000 000 60000000 Specialist Hospital Number Payee Provider Invoice Details Copaid boc Gross Total 0 00 Excess ooo Het Total D O0 VAT Total 0 00 Discount Total 60 Package Deal 20 09720 Invoice To Invoice From nm Invoice Date The first error will be highlighted with a suggested fix which can be found at the top of the claim On entering this highlighted field will automatically delete the incorrect information If there is more than one error on a claim you can view the other error messages using the drop down arrow The user will then go onto the next error by using the drop down arrow in Error Message The user must click on the este button and they will be prompted to save the changes Click on OK h ealth code i 4 M gt i Ereer Flexsage See chorges for error details E Flessage for r detail E Cangal Claim Uplate Clalm Fone amp iq fa Aleqedied gt DP at Dare 70 mc s rc 00 Seaing Payve Provider Diechenge 062051 e boo Grams Tatal
33. oots up a screen appears with icons This is called the desktop NB The Icon you would normally access EDI Billing through is now only for accessing archive claim information Should you try to send claims through this an error message will appear The description may differ JEDI Claim System pif Ensure you have created your electronic bill on your Hospital Billing System and are ready to upload the claims onto the new VEDA system Point your cursor on one of the following Internet icons and double click with the left hand button on the mouse Internet Explorer Netscape This will open up your Web page With the mouse highlight the information displayed in the address field Type in B http www healthcode co uk index jsp strBrowser IE Microsoft Internet Explorer File Edit View Favorites Tools Help Bak v 9 2 a Gsearch GiFavorites C History Aw Sw 3 Address http www healthicode co uk v ec NB Logging off the system and using the Internet Explorer icons The following must be noted whilst using the Healthcode HTMLUS and Veda System Performing any of the actions below will cause you to lock your user account amp be logged out of the Healthcode website Please do not use any of your usual browser buttons below while logged into any Healthcode system Back wb fx at search 2 Favorites eMedia c3 E c The refresh icon on your Internet Explorer should no
34. sex TW151US Insurer Contacts a i BUPA 08457 0161 877 4385 Provider Services 553333 Anchorage 3 Anchorage Quays Salford Manchester M50 3XL AXA PPPh Refer to Phillips House Remittance Crescent Road Advice Tunbridge Wells Kent TN1 2PL Norwich Union Healthcare Limited 02380 02380 372479 The EDI Claims Payment 3 2241 Team Dept 9 Norwich Union Healthcare Limited Chilworth House Hampshire Corporate Park Templars Way Eastleigh Hampshire SO53 3RY Standard Life Healthcare 0845 0845 6020660 Wey House 6023453 Farnham Road Guildford Surrey GU1 4XS Royal amp SunAlliance Not Not Applicable Not Applicable Applicable BUPA International 01273 01273 820517 Russell Mews 323563 Brighton Sussex BN1 2NR 40
35. st s fee Select to amend the mapping E Edit Code Mapping Microsoft Internet Explorer healthcode Service Code CC1010 Industry Standard Code 4 0 Codes found Category Specialist amp Practitioner Fees Description Pathologist s fee Update Enter search characters to find the Industry Standard Code or alternatively enter the exact Industry Standard Code and click on The ISC displayed in blue is the current mappings for the service code Edit Code Mapping Microsoft Internet Explorer healthcode Service Code CCOO005A Industry Standard Code Ej Category Description Anaesthetist s fee for th C0000040 Consultant fee Flouresce C0000100 Anaesthetist s fee In ho C0000110 Radiologist s fee C0000120 Pathologist s fee C0000140 Professional fees 34 Scroll through the list and select the ISC you wish the service code to be mapped to E Edit Code Mapping Microsoft Internet Explorer healthcode Service Code CCO005A FEE Industry Standard Code Ed C0000140 Professional fees Category Specialist amp Practitioner Fees Description Professional fees Click to save the mapping EB Edit Code Mapping Microsoft Internet Explorer healthcode Y Update successful Service Code CCO005A ISC C0000140 Category Specialist amp Practitioner Fees Description Professional fees Select Done to complet
36. t be used to refresh reload the page The close LX icon or the File Exit command from your menu options should also not be used to close the browser window Do not type in another www address or select a website from your favourites without using the button to logoff first 3 0 Logging onto the Secure Site This will be the first page displayed when you log into www healthcode co uk health secure access manager software click here latest news Veda Rollout Status We re creating an internet based Logging In system for electronic data Registered Users interchange EDI called VEDA Registered users can which will reduce the access the login page by clicking the secure transactional costs of access link in the top transmitting invoice data and pane of any page in become the industry standard this site for handling electronic bills read more gt gt Click on the Secure Access button The following screen will appear secure access Lise Pessward Submit Full Assistance Login Hep Cored Halpge sk Liva iit ist her Lo ji Please check the VEDA Status box on the left hand side of the screen to check that the VEDA system is fully functional and is displaying the green tick as above Please enter your User Name and Password both of these are case sensitive and are very different from what you are used to so care should be taken
37. that files are sent to click here Click here far mora information on this faztura Ci Cenvnabt information Far mare legal and canvriaht information click here This places the files uploaded in a separate folder on your PC in an effort to stop duplication of the process this is an optional function See Appendix 3 5 0 Uploaded Files Click on Uploaded Files and this will show you the files which have uploaded successfully and those that have failed ZEA Beek Q A a geh aee Her Or Ge e Hp hips vec heaton uk ioontroller ppt in aae posiadaj T En TW 8 canens wr sin in usen Widens My Taboo Cup vr Yael Mal sd Finance fi Shopping d Trad 7 TILE healthcode Versa Se Hagiszids Trang 5 hare b Provider Statue Files Successfully Uploaded Today Submit Baling 3 Uploaded Files TE la ond Als Passed aday T dak ind al Show Tadanm All Files Talay TMG das ord Chims k insurer k Reports W Due epee eed For iex keja arl copre LOUER DE d De epe Sate 10 The above screen shows the successful files that have been uploaded today You are able to view by clicking on the magnifying glass and print by clicking on the printer NB Those files successfully uploaded today will appear on the following page and although they have successfully uploaded to VEDA there ma
38. tstanding 23 09 2007 SIXTEEN 470 44 Outstanding 23 09 2007 SEVEN 579 89 Outstanding 23 05 2007 SEVENTEEN 111 95 Outstanding 23 03 2007 To 752 90 Outstanding 23 05 2007 TWENTY FOUR 7325 19 Outstanding 23 05 2007 NINETEEN 66 96 Outstanding 3 09 2002 ELVEN 74 40 Outstanding 3 09 2002 NINE 6467 05 Outstanding 23 09 2002 FOURTEEN 136 25 Outstanding 23 09 2002 FIVE 516 72 Outstanding 23 09 2007 FIVE 516 72 Outstanding 23 09 2007 TWENTY TWO 752 90 Outstanding 23 09 2007 FOURTEEN 136 25 Outstanding 7 4 All Responses 21 This will be Insurer specific and users will be able to view All Responses print a summary and also a detailed report h et rou how lae BT Yara Sie Traine All Response Fils k Praviders Srabug p Baling Uploaded Files BPA 355331 a i r Gime ANA heakheara Lid a n m reurer fremit anc ga Resposses AI Hepara k Reports Search Codes Malntenance Resources Messages Desrprismi de When selecting the view option the following page will appear h ealthcode TQ 2 revise ER US a T Siu Trang 7 k Provider Surius AXA PFP healthcare LtdRespenses AI Submit Baling Epa Displaying 1 75 et 4 amp records 75 records page k Lininaded Files Psearch Skeri X Am Head
39. ve failed validation will appear here T ip E a 2 healthcode Wiewing Sle Training 7 him Claims Failed Validation Provider Worklists Provider Status b submit Bing Fiease select a below File 7 Claims iu 24 Completed Today T a Failed Validation n il a nih Cancelled Alt 2 i Insurer Feedback te 15 Reports h 0 a Maintenanee T copyright For legal and intmalion click here view the claims in detail click on either the insurer name or icon under View 14 The detailed list of claims will appear as below Wiewing Training T Claims Failed Validation rsaHCODGSF Worklist EE s Prndidad Patient healthcode k Provider Status p Submit Billing File Patent Hame 207 2002 OPCSSIN k Uploaded Files ui E 2017 nt PCSTWO 0a M N OPCSTHREE 392 50 Com plaied Today 21 07 2002 OPCSFIVE 191 Failad Validation Mit OPCSFOUR SIFTAN Insurer Feedback 22 0722 Rese ue b Reports DPC STHREE 390 All m 2007 2002 DPCSFOUR 47 50 Tum PCSSIX 09 n Fer DPCSFIVE 8634 95 In Last Torp PCSTWO 5000 PAZE OPCSTHREE 392 4l OPCSFOUR 20417 2603 OPCSFIVE 8634 94 207 2002 506 00 C Copyright information Far mare legal and capyright infomation click here Once again you c
40. ways On Top This relates to the 6 icons at top right hand corner This can be Off or On Full Screen View This option takes away your browser buttons This can be Off or On Site This will be your exclusive Healthcode site number Change Password This will allow you to change your password Access amp Permissions ns the level of access and permission within Personal Details Should any of your details change this is where it should be modified Set Directories This can be used to set the archive directory on your local system for files uploaded to VEDA When you submit a file it will be copied to this location This setting does not change Messages This will allow you to send messages to Insurers and users In Development 3 6 Help Screen Icons On all pages of the VEDA system there are 6 important Icons at the top right hand side of each jzh c page The and are greyed out until you can use them To move back to the previous page To print the page 4 This icon will reload the current page with updated information refresh you can also use the F5 key This icon must be used to log out of the VEDA system at any time This icon will automatically propagate an email to the healthcode helpdesk This icon will offer any help that is available to you and will also give you a brief explanation 4 0 Submitting Billing Files healthcode Site Traning 1 hame Provider Status Provider Status 02
41. y still be errors on the claims within these files MEITE O iE 7 tps Upload Report S5PPP00L PPP healthcare Lid t Provider Salus i Auomit Baling Fite r Fils Flux Masad Tei 08 OP Cis 2 Daae Uplesded Fls Fatod URE TRAINING a 4 Claima TAD TRAIH TOES EPUM a t Meurer THREE TRAPS HIS la hd T Repcrta FOLE xA x a Search Codes 5 er s UL Malntenance STE TRH x t FikgGUrHEN SEVEN TRAINING Ez r Messages EIGHT TRARIHG ii A He TERIH dz dS u ELVEN TRAP Eri a u TAELVE TRAG af u TEL TEE Tiia irc af FOLIRIEEH TRAIHIHI EXE i To view all claims uploaded since commencement of VEDA you need to click All in top right of screen and this will show you the following screen This screen shows all files that have been successfully uploaded You are able to view and print this screen and sort the files by date file name and the number of claims E healthcode Vienn See Henthcone Training Site 1 Thome Files Successfully Uploaded Entire Archive Show Todays All kd Provider Status n Uploaded Files EA 174052002 1300k end 1 wu Files Pietel Today Files Failed Today 1505k and
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