DBAi – Quick User Guide
Contents
1. DBAi Log on Screen Customer Information The internet address for DBAI is www dbai dnb com this will take you through to the DBAI homepage Select United Kingdom from the drop down box on the right of the screen and you will be linked through to the UK DBAI log in page If you have not received login details please contact customer services on 0870 2432344 or customerhelp dnb com or alternatively you can manually register by clicking the Register button This may be a page you would like to save to your favourites bE ea ee eee eS ey ee ee Ee ey rer a pmi r P inal ees P ME ra b Mi Sieme hi iri reviewing this information Ent henii Once you have logged into the system the dashboard will be presented Searching for a Business I nformation Report Lanm ia iam Loe emh immar br e haian Bran ema l Caf TETEN Once you have logged into DBAi the search engine is situated on the left of the screen LH a a As a UK customer the default country is set to UK however this can be changed for you to select one of the other 200 countries on which D amp B can provide business information After you have selected the country you can then search by the following criteria within the UK Business Name Town Post Code D U N S Number Company Registration Number Tip If you select the country Germany a pop up box will appear asking you for the reason for the search before you can proceed2. ke you through to a frequently asked questions database where you will be able to source answers to those important questions To understand the full range of features available to you in DBAI such as how to monitor gain a portfolio view or track your usage please see the full DBAi User Guide Private and Confidential
3. this is in line with German data protection legislation Likewise if you choose America or Canada a pop up box will appear asking you for the State the business is located in before you can proceed Private and Confidential ei ala a S er eee From this page you are able to log into the system The log in page is one route through which D amp B communicates with its clients Important system information or changes within the DBAI environment are displayed on this page therefore renee before logging into the system we would recommend briefly Click here for Advanced Search Country United Kingdom DLU N S No or Company Reg Mo Clear Other Products Country Risk Services Company Documents Consumer Information Credit Search CaliML Quick Search CallIML Full Search _ Your Feedback Terms Of Use Advanced Search To extend the search criteria click above the Country drop down box on Advanced search this will extend the search criteria to include Street Name Telephone Number Ordering Screen When you have entered the required case in the search bar it will normally return up to 25 close matches based on the criteria entered Some search fields for example Company Registration Number and D U N S Number will return an exact match From the list of cases returned the closest match will always be at the top It is worth remembering that D amp B supply informa
4. tion at headquarters level providing a macro view of the entity with all the information and insight rolled up to this level Therefore if you are trading with a business at branch level DBAI will provide the business information report for the headquarters business When you have selected the case the next screen will be the ordering screen EEEH Reip HH CETA Ties eee n h hy pen pete boy pry pe ama en a ee drta pagr mia deo you mai ba beaa damd hon omga Fea brie E er Lon ie P ores Cee Pall tomb This screen will provide information on the business to allow you to verify it is the correct case It will also list the available report types for example the D amp B Compact D amp B and D amp B Comprehensive Reports Further solutions available on this page include Country Risk Reports Compliance reports or the option to place the case on Monitoring which will deliver updates as they occur to assist you in keeping an ongoing check of your important customers and suppliers Finally if you cannot find the organisation you are searching for there is the option of placing it on investigation and the D amp B team will investigate and provide you with the best available information Customer Help For assistance when using DBAi the contact details for the D amp B Customer Service Centre are Customer Service Telephone Number 0870 2432344 or customerhelp dnb com Alternatively the Help icon within DBAI will ta
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