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IP3072 Smart Office IP Desk Phone User Guide

1. 1 11e celer leere erase ean REENEN EE 33 2 3 2 1 View messages EE 33 2 3 2 2 Create a new message 33 2 9 2 9 Delete a message aa uoo to e EYENES ELI SESYR E VES Tuo PINE Ex FRE R DRu DU RE Eea CO RAUS 33 2 3 2 4 Edit a Message Template A 34 2 3 3 IIIa ollm 34 2 39 1 Sel p E mail eeel enii AE A 34 NEU 35 2 3 3 3 View received e mail 35 23 94 VIC W Ol AN EE 35 2 3 3 5 View sent out e mail ENEE 35 2 3 9 0 Delete E ET E 36 2232320 GlEAle E UE 36 2 3 4 Managing Answering Machine Messages 36 2 3 5 Managing TE Te E 37 2 3 5 1 Auto search the IP camera in the same subnet 37 2 3 5 2 View the camera IP InfOrmatiOn ccccccsesseseseeseeseseeeesenseneeseneaees 37 2 3 5 3 Manual Surveillance camera setting ssesssss 37 2 3 6 BACKIIGHE TIMEOUT EE 38 PAN Wallpaper Selling secre a 38 2 3 8 On Conditional FUICUON EE 38 2 4 Advanced ADDIICATION EE 39 ah Cal ONO AN cucscn 5cdu DIDI IM UIDI III IIILSMMIIDIE IIIS 39 24 2 World ClOCK E a M 39 Page 4 MOCET IP3072 Smart Office IP Desk Phone User Guide 24 3 iced e A 40 P RP CUBITI m X 40 24 39 IIT az E B nd 244 1 eR t 40 24 Alar ele e oni EELE EE 41 247 FaNUNO BOAN REN 42 24 8 FAC NAN AG EE 42 2 4 9 Network Time d e CN 42 2 4 10 Door PHone FUNCHON wisi ee es ee 43 2 4 T T VIOeO FONG uuscisnit iiri 20220
2. RENE KEREN Ree 56 Ee e Un WV 81 GG 56 4 2 Changing the User s Password ccccsseceeseeeeseeceseeeeseeeeseeeneeeeeseeeesesenseeeenesoees 57 4 3 Viewing Phone Information on Web User Interface 57 4 4 Changing Phone Settings 1 sese ee 58 4 5 Using Programmable KeyS cese e rone oe eroe co rapper arenae roe a osa deer Eegen 60 4 6 Changing EE TEE Oe EE 64 AT WAN AGUNG E D EE 65 4 8 Managing Phonebook ssssssssssss sss esse sese sss esse essen ennenen ennenen enen neee 66 4 8 1 Private PhoneboOk 1ssscccccnccccnnnnnnsnnncnsnnnecennnanusnsenensssaeeennanannenssnssanenanans 66 4 0 2 PUDIIC PhOneDOON EE 68 49 XML WED SCIVICCS mee eS 68 Using Advanced Call Features 69 Ga Gal MV T REPORTE E E Emm 69 o2JnIBrcom Call ice euiuiedi Dieta e Ede E EE LONE PEEL DEL Eee 69 5 2 1 Answering an Intercom Call 1 1 besote edebat raul e enean even cu rus 69 9 2 2 Placing am Intercom Calli 2225 15332231242 aE 69 Using USB Accessories with Your Phone 70 6 1 USB Key el E e M M 70 TPOUDICSNOOUIING WE 71 GOSS EE 72 LEE 72 9 2 L Te eT T anera aeaoe ENa A AENEA anaE 73 Page 6 MOCET IP3072 Smart Office IP Desk Phone User Guide About this Guide This guide explains how to use the basi
3. The phone is upgrading or urgent call Flashing faster notification urgent call feature is not available on all phone systems Blinkina slow Link failure SIP account expiration or 9 SIP Server not responding SS The phone is in a normal idle state or Steady is during a call with G722 codec by Handset LED handfree or headset Blinkina slow A normal incoming call with wideband H G 722 codec notification LEDIcononLCD Color Status Description Steady The line registers ok and is in use areen 7 3 colors pie Green Red Blinking slow The line is on a 3 way conference call Yellow but is put on hold Page 20 MOCET IP3072 Smart Office IP Desk Phone User Guide 1 7 LCD Screen Indicators The following picture shows the standard LCD display There are four touch soft keys associated with the operation of LCD display For different menu or status items the display items will change accordingly June 06 17 53 2100 weg Ee s 23500 2188 23688 PM _ Messaoing Call Log Speed Dial Applications 1 8 Phone Status Icons The following table describes line and phone status icons on the main screen Top Line Icons on LCD Description The icon indicates the network cable is disconnected i Network cable disconnected or broken m The icon indicates the IP address of IP3072 conflicts IP Contlict with other device s i The icon indicates IP3072 has a new missed
4. 3 Press 4 for three times quickly it will show the city list with third letter I or i 4 Press 5 it will show the city list with third letter J or j for the main city list only includes one item whose first 4 letters are Beij so the list shows only one item Beijing 2 4 3 MemoPad Press Menu Memopad to access memoPad Application e Press Add to add a new memopad item e Press Save to save the input during memo create screen e Press Details to view focused items including subject and body text e Press Edit to edit the memo e Press Delete to delete the memo 2 4 4 XML Browser Please refer to administrator guide to see how to setup XML server and how to use the service in XML browser provided by XML server 2 4 5 Multimedia Player m S 3 Press Menu gt Multimedia EJ to access multimedia application beet music player The multimedia application includes video viewer viewer and voice recorder and The soft key functions used in video viewer and music player are listed below e Press volume up down key to adjust the volume of playing audio e Press Play to play the video file e Press Pause to pause the video Page 40 MOCET IP3072 Smart Office IP Desk Phone User Guide Press Repeat to play the multimedia file again Press uPA or Down V to select next or previous file Press Backward or Forward to jump the playing step Press Once to stop
5. The IP phone comes with a resistive touch color TFT LCD screen with 480 272 pixels 9 capacitive touch keys including 5 nevigation keys 8 programmable keys as well as a traditional keypad 9 function keys and volume key And all UO ports are located in the rear panel And there are several add on accessories shown below are available for user seperately Wall mount kit IP EDMX extended dial module with 24 keys LEDs WR 211N WiFi 11n Ethernet bridge Page 14 MOCET IP3072 Smart Office IP Desk Phone User Guide The figure below illustrates the front view of the IP3072 IP Phone With the point numbers you can find its name and a simple description of specified part in the following table cu C e ES c cu Page 15 MOCET IP3072 Smart Office IP Desk Phone User Guide No Part Name Description H The hanger can be pulled it is reversed for wall mount anger installation speaker For ring and hands free talking Under the cradle a hook switch is used for handset hang on and Hook switch amp hang off detection Handset The handset bottom cradle is for the placement of handset bottom cradle placing the handset on the bottom cradle while on a call will end the call The message LED is for message waiting indication upgrade alert Instant message alert email alert alert for network off and ance Oe LED so forth The LCD screen is used for displaying phone s settings phone
6. Volume Settings Handset olume Headset Volume Headset Mic Volume Ring Phone Parameters Configuration System Phonebook Advanced Speaker Yolume T v c M J c 4 J Handset Mic Volume C 4 Speaker Mic Volume cu 4 Enable DMD d Enable Auto Answer d Enable Ecan Call Completion d Silence Suppression AD Mone v Phane Lack d Here is the description of each field Field Name Function Handset Mic Set the input level of handset microphone Handset Speaker Set the output level of handset speaker Handfree Mic Set the input level of hand free microphone Handfree Speaker Set the output level of hand free speaker Ring Tone Volume Set the output level of ring Side Tone Volume Set the output level of side tone Tone Pune Select the tone type YD There are 11 types of standard Tone for selection Ring Type Select the ring type There are 11 types of standard Ring for selection Preferred Line select the SIP line automatically to dial out if not press SIP line manually when dialing Enable Music on Hold Plays hold music on phone when held by remote Enable Auto Answer Turn on auto answer function Enable DND Turn on DND function block any incoming all Enable Call Waiting Turn on call waiting function Enable Call Waiting Tone Play call waiting tone when there s anothe
7. 7 na UI P a uud 4 Control keys are Android like ESSE for user easy EE a Home Key screen BEE is in Menu Key menu page Search Key web server is available The Exit key is for exiting going back from showing screen and go to upper screen 4 The Line keys are located inside touch LCD screen They are used to indicate the currently registered lines and their status For operation user can touch the specific line for call pickup or other control The line 1 is on the top place while the line 6 is on the bottom position The Programmable keys are used for programming as different hot keys by setting on menu A blue LED is associated with each key to indicate its status The programmable key plate label is plastic For best results we recommend using a fine permanent marker such as Sharpie Programmable brand to write on it It can be cleaned with industrial alcohol key plate lable DESI Note Custom templates and programming software for MOCET phones are available from DESI see http labels desi com 1 2 9 0 The numeric keypad for dialing numbers Page 16 MOCET IP3072 Smart Office IP Desk Phone User Guide The Volume Control key used to set the loudness of the ringer handset and speakerphone functions While the phone is in idle state the Ringer is adjustable While in a call the Handset or opeaker volume is adjustable Volume Key The SPKR key is used to ac
8. For more information please contact your administrator or Service Provider support center To listen your voice messages Press the Message LE hot key to display the mailbox list select which SIP line s mailbox you want to listen to and press OK A call will be placed to your voice mail server p eme ces Follow the interactive voice response IVR instructions to retrieve and listen forward or delete your messages 3 19 Placing a Speed Dial Call To configure a speed dial number please see Section 2 2 5 Speed Dialing Setting To make a speed dial call 1 Pickup the handset or press a line key or press the speaker key or press the headset key 2 When you hear dial tone long press the one digit 0 9 speed dial key you previously configured the number assigned to the speed dial key will be dialed out Page 55 MOCET IP3072 Smart Office IP Desk Phone User Guide 4 Using Advanced Features The Getting Started chapter describes the steps used to customize the IP3072 from the LCD menu of the phone However there are many advanced features that need to be set up using the phone s web user interface This chapter provides instructions on how use these features 4 1 Login Web UI To use your web browser to configure the IP3072 you need to know the IP address of the phone on your local area network LAN Using the LCD menu find the IP address of the phone under Menu gt Information gt IP Address 1 Point
9. Page Down gt Settings LJ ER Select Phone Lock Settings gt Locking Phone 3 Key in pin number the default is 1234 Press Navigation OK key to confirm the change and exit the menu You will see our phone is locked Page 27 MOCET IP3072 Smart Office IP Desk Phone User Guide After phone is locked hard key pressing and function pressing will take no effect and can not make outgoing call except emergency call but answering the incoming call is allowed 2 2 5 Speed Dialing Setting The Speed Dialing feature let you store up to 12 phone numbers that you can access easily using a single digit Speed Dial number from 0 to 9 and To configure a speed dial number Press the Speed Dial soft key below the LCD screen 2 Select the speed dial number to configure from O to 9 And press the Navigation OK or Edit soft key to edit the setting and enter the phone number 3 Press the Navigation OK key to save the changes and exit the menu In the speed dial table you may use Edit soft key to modify the existed speed dial item or use Dial soft key to dial out the selected number 1 Use More soft key to Save the edition or Search the number in contact list Use Save to save the edition during editing screen Use Search to load a number from contact list 2 Use Dial soft key to dial out the highlighted number 2 2 6 Reboot Your phone sometimes you will need to reboot your phone to apply new settings To reb
10. Time Control Protocol Session Description Protocol Session Initiation Protocol Trivial File Transfer Protocol Transmission Control Protocol User Datagram Protocol Uniform Resource Locator Virtual Local Area Network Wide Area Network Digital Subscriber Loop such as ADSL VDSL HDSL etc Extensible Markup Language Page 72 MOCET IP3072 Smart Office IP Desk Phone User Guide 8 2 Terminology It is a LAN transmission line specification stipulated by IEEE Transmission speed is 10 or 100 Mbps and the modulation technique is base band modulation The cable uses unshielded twisted pair similar to a telephone wire 10BaseT is an IEEE standard 802 3 for operating 10 Mbps Ethernet networks LANs with twisted pair cabling and a wiring hub An IEEE standard for providing QoS using three bits defined in 802 19 to allow switches to reorder packets based on priority An IEEE standard for providing virtual LAN VLAN identification and QoS levels Three bits are used to allow eight priority levels and 12 bits are used to identify up to 4 096 VLANs Automatic Gain Control is a feature of IP solutions units that allows the units to automatically adjust the incoming voice signal to a user defined level in dBm The PCM coding and compression standard used in Europe and in areas outside of North America influence A Law Encoding is the method of encoding sampled audio waveforms used in 2 048Mbps 30 channel PCM primary system known
11. User Guide 2 3 6 Backlight Timeout 1 Press Menu Page Down gt Settings 2 2 Select Display Settings J gt Backlight Timeout 3 Select the timeout time gt Press Save soft key to save the timeout setting 2 3 Wallpaper Setting 1 Press Menu gt Page Down gt Settings 2 Select Display Settings J Wallpaper Setting To custom wall paper select User Defined Wallpaper then in the file manager select a preferred wallpaper file to take effect 2 3 6 On Conditional Function On condition function is for advanced call features You can make different settings for different call conditions For example when you do not want to be disturbed by someone you can make a setting as below select Do not disturb in the Create Conditions from Templates select Condition List you will see Do not disturb Press the Edit soft key to make further settings for Do not disturb Press the Select soft key and then press the Next soft key The Trigger List screen shows up select When a call incoming The Condition List screen shows up 2 ee eS Je select Condition 9 The Parameter Selection screen shows up 10 Press the Select soft key 11 The Value Input screen shows up 12 Enter the phone number of someone you do not want to be disturbed and then press the Select soft key to confirm Page 38 MOCET IP3072 Smart Office IP Desk Phone User Guide 13 Press the Next soft key 14 The Action List s
12. a Coder and Decoder are necessary on both sides of the telephone call since telephone calls occur simultaneously in both directions Bandwidth is an extremely important factor in QOS Quality of Service MOS Mean Opinion score is an attempt to make a quantifiable benchmark of voice quality Below are examples of the CODEC bit rate and mean jacks The standard for this equipment is set by the FCC and the equipment is supplied by an interconnect company A utility that enables a server to dynamically assign IP addresses from a predefined list and limit their time of use so that they can be reassigned Without DHCP an IT Manager would have to manually enter in all the IP addresses of all the computers on the network When DHCP is used whenever a computer logs onto the network it automatically gets an IP address assigned to it Direct Inward Dialing The ability to make a telephone call directly into an internal extension without having to go through the operator Diff Serv Differentiated Services The Diff Serv model divides traffic into a small number of classes to provide quality of service QoS One of QoS in internet dialing business number as well as an extension number reception and transmission quality and reduce interference DNS Domain Name Service A server program that translates URLs to IP addresses by accessing a database maintained on a collection of Internet servers The program works behind the scenes to facilitate
13. address has two parts an identifier of a particular network on the Internet and an identifier of the particular device which can be a server or a workstation within that network A number used to identify the location of a host device It is expressed in numeric dot notation e g 202 203 27 31 Page 75 MOCET IP3072 Smart Office IP Desk Phone User Guide This service is offered by the LEC to the end user The feature rich Centrex line offers the same features and benefits as a PBX to a customer without the capital investment or maintenance charges The LEC charges a monthly fee to the customer who must agree to sign a term agreement And the abive service is thru VoIP called IP centrex Jitter Jitter refers to fluctuations in transmission delay time In the case of voice data conversations are packaged into packets IP packetization and transmitted Individual packets can take different routes through the varied networks that comprise the Internet When the time interval for the arrival of the packets is not constant the timing fluctuations that may occur are referred to as jitter IP Centrex MAC Medium Access Controller MAC The IEEE 802 11 Standard encompasses the physical layer PHY and the lower portion of the data link layer The lower portion of the data link layer is often referred to as the Medium Access Controller MAC sublayer Every wireless 802 11 device has its own specific MAC address hard coded into
14. and communications The organization uses a series of numbers like the Dewey Decimal system in libraries to differentiate between the various technology families Internet Protocol is located at 3rd layer of ISO network model A set of rules used to send and receive messages at the Internet Dual Tone Multi Frequency The type of audio signals generated Ethernet when you press the buttons on a touch tone telephone Can be S T used in inbound after voice channel connected and i uf Ke S IEE IP D Digital Signal Processors DSP standardize the different states of a digital signal into an organized and understandable signal DSP circuits can differentiate between digital signals and digital noise Signal to Noise ratio is one of the most important factors in telephony voice communication because if there is too much noise in a signal the DSP will be unable to find a signal standard and lose it DSP circuits always adjust digital signal levels so the can maintain a standard without noise G G G G P MF 11 23 1 26 29 E Internet Protocol address level IP protocol is widely used in Internet and LAN networks The purpose is to deliver data between computing equipment over the network The protocol is generally effective but does not guarantee complete and accurate data communications IP address A 32 bit number that identifies each sender or receiver of information that is sent across the Internet An IP
15. as E carrier In telephone call control The capability of a machine to answer a ringing telephone without human intervention In telephone call control An auxiliary device for a telephone that automatically dials any of a group of prerecorded telephone numbers Caused by an insufficient network facility that does not have enough lines to allow calls to reach a given destination May also pertain to a call from an originating number that is blocked by the receiving telephone number IP Centrex This service is offered by the LEC to the end user The feature rich Centrex line offers the same features and benefits as a PBX to a customer without the capital investment or maintenance charges The LEC charges a monthly fee to the customer who must agree to sign a term agreement And the abive service is thru VoIP called IP centrex Switching center for the local exchange carrier Page 73 MOCET IP3072 Smart Office IP Desk Phone User Guide opinion score G 711 toll quality 64K MOS 4 1 G 726 16K 32K MOS 3 8 G 729AB cell phone quality 8K MOS 3 7 The only part of the telecommunications system that the customer comes into direct contact with Example of such pieces of equipment are telephones key systems PBXs voicemail systems and call accounting systems as well as wiring telephone CODEC The CODEC CODER DECODER is a standard through which voice information can be encoded into data or decoded back to voice information Both
16. call Missed call The icon indicates IP3072 is enabled Call Call forward Forwarding The icon indicates IP3072 is enabled Auto Answer Auto answer AA The icon indicates IP3072 is enabled Don t Disturb Don t disturb DND The icon indicates IP3072 has new voice mail s i And the number of new voice mail is showing in VM Voice mail VM Msgs XXX J Je R kel TR Ms d Page 21 MOCET IP3072 Smart Office IP Desk Phone User Guide The icon indicates IP3072 has instant message s A Instant message IM The icon indicates IP3072 has new E mail s E mail EM n The icon indicates IP3072 is connected to Wi Fi access point through Wi Fi Ethernet bridge and has Wireless signal is good good signal strength The icon indicates IP3072 is connected to Wi Fi access point through Wi Fi Ethernet bridge and has Wireless signal is fair fair signal strength The icon indicates IP3072 is connected to Wi Fi access point through Wi Fi Ethernet bridge but has poor signal strength The icon indicates IP3072 is not connected to Wi Fi access point through WR211N Wi Fi Ethernet bridge eil d Wireless signal is poor Wireless signal disconnected The icon indicates IP3072 is connecting with IP IP EDMX connected EDMX module s SIE The icon indicates IP3072 is connecting with an USB Keyboard connected USB Mini Keyboard 1 9 IP3072 Icon Function Description
17. conference with up to 3 callers e Incoming call or Ringing This chapter provides basic operating instructions for the phone including e Placing a Call e Placing an urgent call e Answering a Call e Answering an urgent call e Ending a Call e Redialing a Number e Putting a Call on Hold e Setting Up a Conference e Transferring a Call e Forwarding Calls e Enabling or Disabling Do Not Disturb 3 1 Common Terms To use the IP3072 you need to follow some conventions that we will mention in this guide In the following descriptions we will introduce some common terms for your understanding 3 1 1 Lines A Line in this guide represents how many phone numbers supported in one phone For example the IP3072 can support up to 6 lines configured for the same or different service Page 45 MOCET IP3072 Smart Office IP Desk Phone User Guide providers or servers and even make up to 10 concurrent calls Therefore the IP3072 is said to support multiple line appearances 3 1 2 Calls A Call in this guide represents how many simultaneous connections can be made to a single phone number Each line of service in the IP3072 can support multi calls simultaneously This allows the user to place one caller on hold and talk to the other person in another call on the same Line Therefore the IP3072 phone is said to support multiple call appearances 3 1 3 Register to a server The IP3072 must be configured before it ca
18. during a call Launching this user can connect to a target XML server and XML Browser browse its web pages The XML server can be built in intranet or internet as enterprise news center and bulletin board The multimedia is used for playing music video and viewing images on the IP phone Besides it can support digital photo frame too Some file formats are supported User can use the Alarm tool to set particular time s or periodic Alarm Clock time s to remind users The tool can be used for painting with a finger or proper pen and Painting Board then save to the storage Micro SD card or send to other call party through his her phone number MemoPad User can list and find the files in the storage Micro SD card or File Manager embedded memory of the IP phone General Setting This is a user level configuration tool Tool Administrator This is an advanced level configuration tool Administrator can enter this section with administrator password Setting Tool Page 23 MOCET IP3072 Smart Office IP Desk Phone User Guide The help key will display some useful information to user The information includes Icon description special call feature operation brief and others The information contains IP phone s IP address MAC address firmware version and so on When the reboot is pressed the phone will perform a warm boot action Reboot Page 24 MOCET IP3072 Smart Office IP Desk Phone User Guid
19. feature depends on PBX SIP Server as there are different intercom call codes for each servers for example the Asterisk default intercom code is 80 To place intercom call on an Asterisk server you may just make a call to 80 destination number 801001 for example For other phone systems or hosted SIP services please contact your administrator or Service Provider for more information Page 69 MOCET IP3072 Smart Office IP Desk Phone User Guide 6 Using USB Accessories with Your Phone 6 1 USB Keyboard When attaching a USB keyboard on your phone there will be a USB keyboard icon on the LCD screen When USB keyboard is connected you can Dial phone number Edit Phonebook Edit Speed Dial Edit Instant Message Edit Programmable Keys fields and EDM fields Page 70 MOCET IP3072 Smart Office IP Desk Phone User Guide 7 Troubleshooting Symptom Check amp Remedy No operation Check if the power adapter is properly connected Check if the Ethernet cable is properly connected No dial tone LAN connection lost status message Check if the handset cord is properly connected Check if the power adapter is properly connected Check if the Ethernet cable is properly connected Cannot make call Cannot receive a call Cannot connect to the IP3072 configuration pages with a browser Check the status of your SIP registration status or contact your administrator supplier or IT
20. it This unique identifier can be used to provide security for wireless networks When a network uses a MAC table NAT only the 802 11 radios that have had their MAC addresses added to that network s MAC table will be able to get onto the network Network Address Translation A network capability that enables a houseful of computers to dynamically share a single incoming IP address from a dial up cable or xDSL connection NAT takes the single incoming IP address and creates new IP address for each client computer on the network In a communications network a numbering plan allocates specific numeric codes to identify each subscriber line special lines trunk lines etc Numbering plans can be divided into the numbering system and number assignments The numbering system indicates the number of digits to be assigned and the basic scheme of number assignment The assignment of specific codes is performed according to the numbering system PBX Private Branch eXchange An in house telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network A wireless or wired computer network that has no server or central hub or router All the networked PCs are equally able to act as a network server or client and each client computer can talk to all the other wireless computers without having to go through an access point or hub However since there is no central base station to monitor tr
21. message has been received The IP part is the user s computer address on a network Every computer in a TCP IP network has its own IP address that is either dynamically assigned at startup or permanently assigned All TCP IP messages contain the address of the destination network as well as the address of the destination station This enables TCP IP messages to be transmitted to multiple networks subnets within an organization or worldwide Page 77 MOCET IP3072 Smart Office IP Desk Phone User Guide TOS Type of Service A method of setting precedence for a particular type of traffic for QoS UDP User Datagram Protocol An unreliable networking layer that sits at the same level of the networking stack at TCP UDP is a connectionless transport protocol that is part of a suite of protocols the others being RTP and IP that allow for the timely and efficient transfer of voice data across and IP network UDP is the better transport protocol for VoIP data than TCP VAD Voice Activity Detection VAD helps save bandwidth during calls Examples When your making a VoIP call and your not speaking and your listening that silence is still taking up bandwidth during the call When silence is detected by VAD software over a predetermined length of time is sends silent packets that inform other VAD enabled systems to stop holding the bandwidth for these empty packets VoIP Voice Over Internet Protocol VolP is based on the principal of tran
22. on Another key press stops the recording makes the phone send a SIP INFO message with Record off Voice Record Please be aware that the phone is only triggering the start and end of the recording on a remote location which has to perform the recording itself The phone does not record the voice streams at all oet the function key to Busy Line Field When the set number is busy the LED of the function key is on If the LED of the function key is off you can press the function key to Busy Line Field dial out the set number directly When the set number is ringing the LED of the function key is blinking and if you press this key you can pick up the ringing call for Asterisk PBX only oet the function key as Orbit When pressing the function key during a call it will park the call in the parking lot as your Orbit setting This feature is useful for call center environments and all places where there is a great inflow of calls and some kind of queuing is required to manage them It s used for SLA BLA mode using this feature can pick up a Pick Up ringing call on other phone Note the SIP server should support SLA This function has been tested with FreeSwitch oet the function key as Pick Up When pressing the function must support this function Call Park ls similar to Orbit using this feature will transfer a call to a park queue on server a park queue number should Call Park be configured Note To use this function you
23. page you will see when you login to the phone s web user interface This page lets you check the status of the IP Phone including network and product related information as well as account status information Page 5 7 MOCET IP3072 Smart Office IP Desk Phone User Guide MOCET Configuration Gateway fo Communications nen System Phonebook Network Information Network Type DHCP IP Address 172 18 148 51 Subnet Mask 255 255 252 0 Default Gateway 172 18 151 1 Primary DINS 182 158 2 7 Secondary DMS 172 18 151 5 Product Information Model Mame IP 3072 FN Version Mac Address 00 1 4 1 5 D6 9E EF Line 1 Information Phone Number 3920 Line Enabled Enable Registration Server DU 200 190 234 Registration Status Ok Reboot Logout For SIP Line status e When this line is disabled the line status will not be displayed e Registration State will be marked OK e Unregistered will be marked with red text 4 4 Changing Phone Settings Phone Settings enables you to configure private settings for phone Select the Phone tab of the web user interface to begin configuration From this page you can change following settings e Device Volume e Tone and Ring types e Voice parameters e Advanced phone features DND Auto answer Call Waiting etc e Speed dial settings e Programmable key settings Page 58 MOCET IP3072 Smart Office IP Desk Phone User Guide MOCET Gateway io Communications Information
24. panel e Use More to select Insert Text Insert Photo and SendFile e Use Insert Text to insert a text string to the designated position of painting board e Use Insert Photo to insert a photo from photo list to central of painting board e Use Send File to save the painting board to a file and send the file to remote e Use Save to save the painting as picture 2 4 8 File Manager Press Menu gt Page Down gt File Manager kd to access file manager to browser files in embedded memory and SD card e Use More to select Back Copy Delete Send File and save as custom ring if focused file is music file Save as Wallpaper if focused file is picture file e Use Back to return to upper directory e Use Copy to copy the file or directory to another file system disk embedded memory or SD card e Use Delete to delete the file or directory e Use Send File to send the file to remote e Use Save ad custom ring to save the music file as custom ring e Use Format to format the selected disk drive e Use Save as Wallpaper to save the picture file as wall paper 2 4 9 Network Time Settings To configure time zone enable or disable DST daylight saving time DST start Month Day Time DST end Month Day Time DST saving time type you may L 1 EET Press Menu Page Down gt Settings Page 42 MOCET IP3072 Smart Office IP Desk Phone Us
25. playing the music without repeat Press Repeat All to repeatedly play all the music files one by one Press Repeat to only repeatedly play focused music file Press Stop to stop the music For photo viewer application Press Open to open focused picture file Press Play to display the play a music Press uP Mor Down V to select next or previous picture file For voice recorder application Press to record new file Press H to pause recording Press B to stop recording Press Files to view all the recorded files Press Play to play the record file Press Delete to delete the record file Press More to select Copy or Send Press Copy to copy the file to SD card Press Send to send the file to remote 2 4 6 Alarm Clock Press Menu Page Down gt Alarm E to access alarm application Press Edit to edit the alarm item including alarm status on or off alarm time repeat mode Every day or Off alarm tone type and note Press Save to save the modification Press Snooze to pause alarm ring and wait about 5 minutes the alarm will ring again Press Dismiss to stop alarm ring Page 41 MOCET IP3072 Smart Office IP Desk Phone User Guide 2 4 7 Painting Board Press Menu gt Page Down gt Painting Boardb application to access painting e Use Color amp Font to choose painting color red yellow blue green and font e Use Color amp Font again to hide the color and font selecting
26. pop up window will display Receive Email Failed f it is successful popup window will display Receive Email Successful 3 Press Navigation OK to close pop up window 2 3 3 3 View received e mail 1 Press Menu or press Messaging soft key ry Bc 2 Select E mail kel gt Inbox 2 3 3 4 View draft 1 Press Menu or press Messaging soft key 2 Select E mail el gt Draft 2 3 3 5 View sent out e mail 1 EET Press Menu or press Messaging soft key 2 Select E mail ke gt Outbox Page 35 MOCET IP3072 Smart Office IP Desk Phone User Guide 2 3 3 6 Delete E mail Use Delete soft key to delete an e mail Or 1 Press Menu or press Messaging soft key Select E mail ke gt Clearing E mails 3 Select Clearing Inbox E mails Clearing Outbox E mails or Clearing Draft E mails 2 3 3 7 Create New E mail 1 Press Menu or press Messaging soft key 2 Select E mail kel gt Writing E mail 3 Enter To Cc Subject and email body from keypad 4 Press More soft key Send to send the e mail 2 3 4 Managing Answering Machine Messages The IP3072 supports local answering machine You can forward the incoming call to the local answering machine thus the caller can leave a voice message to you if you haven t received the call To view the messages you can 1 Press Menu or press Messaging soft key 2 Select Answering Machi
27. second Ethernet port Ll on the IP3072 Page 13 Notice 1 Notice 2 MOCET IP3072 Smart Office IP Desk Phone User Guide The IP3072 takes just under two minutes to start up and become operational There are booting screens including progress bar and text descriptions to provide boot progress information Please be patient If the PoE switch on the rear panel is set to 2 side and the IP phone cannot boot up through PoE Ethernet power it may occur when accessories power loading is over the PoE Class 2 limitation In the case please unplug the Ethernet cable and set the PoE switch on the rear panel is set to 3 side and then plug the Ethernet cable again The phone may crash or become malfunctional too when if its PoE power switch is set at class 2 and its power consumption is increased higher and get over the class 3 range So please follow the same above step to change to PoE Class 3 power level For your information most Ethernet cable is carrying PoE Class 2 power For PoE Class 3 power please contact your network manager or administrator for power capability confirmation 1 4 Appearance and Function Description Upon unpacking the gift box you can find the following items The IP3072 IP Phone main unit Handset Curly cord for handset Stand foot Power adaptor Quick user guide Take the IP phone main unit out and look at its appearance for understanding the functions of different parts
28. your web browser to the IP address of the IP3072 2 Enter the correct Username and Password information into the dialog box and press OK Connect to 197 168 1 10 T User name user Password TITO Remember my password ck cancel Note The default Username is user and the default Password is 1111 and the default network settings are Default IP address 192 168 1 10 Default Subnet mask 255 255 255 0 Default Gateway 192 168 1 1 Default DNS 8 8 8 8 Page 56 MOCET IP3072 Smart Office IP Desk Phone User Guide 4 2 Changing the User s Password some features of the IP3072 require you to enter a personal identification number PIN for security The default PIN of the IP3072 User account is 1111 To change the User password 1 Navigate to the System tab 2 Locate Account Setting gt User Password 3 Change the password to use a new PIN MOCET Configuration Gateway fo Communications Information Phonebook Account Setting UserName Leer Password Time Setting Auto DST Daylight Saving Time Start On Month JAN Day 1 se Time 00 00 w End On Month DEC Dar 31 Time 00 00 Time Format USA TIME 24 HOUR v Time Zone GMT 08 00 Beijing Hong Kong Singapore Taipei 4 3 Viewing Phone Information on Web User Interface Information is the first
29. 4005520 A a a 43 3 USING Basic Features inar Eh RUF eM VER VENERARI MARNE ERE E EMME 45 3 1 COMMON die 45 LM ELI T GC 45 3 1 2 e 46 3 1 9 Hegister TO EE 46 KE CANO ID 46 3 2 Installing Your IP due LC 47 3 3 Configuring Your IP Phone for Service 1 eee eeee eren 47 3 4 LING SCIECHON eege 47 35 Placing a e EE 47 3 6 Placing an Urgent e UE 48 S f AGIUStING Call VolUME E 49 38 e leprae ec 49 3 9 Answering a eri e 50 3 10 Answering an Urgent Call sssssssssssssssssssss sss esess enesenn nenen enen 50 3 11 Rejecting a Call EE 50 3 12 Ending Holding Resuming a Call eere eee 51 3 13 Muting and Un Muting a Call ceeeLeee eene eee 52 3 14 Hedialing d NUITIDBT E 52 3 15 Setting up a Conference Call 1 eeeeeee ec ceee esee nennen 52 3 10 Transferring Calli emisse tein voce tnueuou s encE scEus a aaraa 53 3 10 1 ING Re qnm 53 K 10 2 SENM ALICNGEO RR TEE 53 MOCET IP3072 Smart Office IP Desk Phone User Guide 3 16 3 Allended ge EE 54 SKI Forwarding a Call 54 3 18 USING VOICE JE 54 3 19 Placing a Speed Dial Call ccsscccseseccenseecenseecenseecesseecesseeonssesoaseesenseeseass 55 Using Advanced Features
30. Below table shows all the available icons used in IP3072 their function or applications are also described as follows Icons Function Name Description This is Phonebook of the IP phone It contains public and private contact information User can write send receive read and delete the instant messages through this function support The destination can be one phone number Instant Messaging User can write send receive read and delete the e mails through this function support The destination can be one or more real email addresses User can read and delete the voice messages through this function support The voice mail system is in the IP phone but not in the IP PBX or SIP server Answering Machine Page 22 MOCET IP3072 Smart Office IP Desk Phone User Guide User can configure IP address and related information of IP Camera s then open the video streaming any time for the IP Surveillance purpose of surveillance And IP3072 support special On condition control mechanism and enable users to utilize IP Cameras for door phone or video conferencing applications This is used for schedule arrangement and personal memo of events The world clock supports world wide time zone information that user can read the current time of any location It is a very World Clock convenient tool for users to book meeting time with multiple location parties User can write down memo s by input texts and save into the IP phone even
31. Caller ID CLID and the Caller Name CNAM of the caller if it is available Not all services and servers support CLID and CNAM For more information about this topic please contact your service provider or system administrator Page 46 MOCET IP3072 Smart Office IP Desk Phone User Guide 3 2 Installing Your IP Phone Before placing the phone into operation either you or your administrator or Service Provider has to install the phone on your network Please contact your administrator or Service Provider for more details or refer to the included hardware installation guide 3 3 Configuring Your IP Phone for Service The IP3072 must be configured for the hosted SIP service or IP PBX before operation The phone is usually pre configured by the administrator or hosted SIP service provider For an advanced or experienced user you may refer to the IP3072 Administrator Guide for full information on how to configure all the settings of the IP3072 3 4 Line Selection The IP3072 can support up to 6 lines To select a line you can Pick up handset or press the speakerphone key or press headset key when not on a call the phone will automatically use the preferred line for the call If the preferred line is not the line you want to use you can touch Line Key buttons on the right side of LCD to switch to the chosen line 3 5 Placing a Call You can place a call in many ways from the IP3072 e Using the handset e Using the speakerphone
32. MOCET IP3072 Smart Office IP Desk Phone User Guide on Kn Copyright 2012 All Rights Reserved FE C 4 e Ver A D C 101 0731 MOCET IP3072 Smart Office IP Desk Phone User Guide FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this guide may cause interference to radio communications This equipment as been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against radio interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at is own expense will be required to take whatever measures are necessary to correct the interface CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility EN55022 class B for ITE and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Environment The phone you have purchased as well as any used batteries must not be disposed of with household waste You should return these to your distributor if they are to replaced or dispose of them in an approved recycli
33. P3072 Smart Office IP Desk Phone User Guide ela 30 Configuration Gateway m Communications Information System Phonebook EDM Column EDOM Button 1 Mane Line Active E Button 1 Number EDM Button 2 None Line Active w Button 2 Number EDM Button 3 Mone Line Active w Button 3 Number EDM Button 4 Mane Lina Active el Button 4 Number Field Name Function set a function for the EDM key Refer to the Programmable EDM Button 1 2 24 Key function in the table of section 4 5 Line 1 2 6 Select a line for the EDM key Button 1 2 11 Number Seta number for the EDM key 4 8 Managing Phonebook On the Phonebook tab the user can manage his phone directories 4 8 1 Private Phonebook For the Private Phonebook the user can add edit delete or dial an entry directly from the web page he user can also upload his contacts from a file using a web browser The Private Phonebook can have up to 100 contacts Page 66 MOCET IP3072 Smart Office IP Desk Phone User Guide MOCET Configuration Gateway fo Communications Information Phone System Private Public Phonebook File Phonebook File KHER Marne May 8 Phone Number 2562 MN Ring Tone 1 ow Group Colleague lt Mobile Number Gender None vj Home Number p Title Company Name E Department E Addres
34. PSO72 POF FUNCTIONS mc 18 dE EREECHEN 20 TZ LCD Screen ale Hee 21 1 8 Phone StAtUs ICONS asso sist wi m 21 1 9 IPSO72 ICON Function Description eu err in cet 15 notorio ueneno innen 22 2 GENO SIEA succes done in Fe nNRA RES cRE rs Pe sa t Eu cM dix quE IS ted 25 2 1 Customizing Your IP Phone from Menu esee 25 2 2 Configuring Basic Settings 111Lee eese eere ieee ee 26 2 2 T V lu ume Sello EE 26 22 2 LCD rle IIIS 26 229 Gall SENNO te 26 2 24 LOCK V OUP dn ee EE 27 2 2 50 Speed Dialing SOWING EE 28 2 2 06 HeDoot YOUF e en TE 28 2 2 7 Managing CONMLACIS siii E e KEPEP E PEDE 29 2 27 E elei Let e Lal Te acere enisi tici dem E ipid ien ipu Geni Pen cen dn i iei ER deed 29 2 2 2 Edn eei r onen 30 2 2 oO Deleng CONAC gett MTM 30 2 2 7 4 Placing a Gall To a Contact ue toe iei i S tic echo ie Ie ni ou Rn ct 30 Page 3 MOCET IP3072 Smart Office IP Desk Phone User Guide 2 2 7 5 Sending a Contact to Remote user 30 2 2 0 Managing Gall E E 31 2 2 9 Viewing Your Phone s Information eere creer esee nene nns 32 2 3 Configuring Advanced Settings 11 eeeeeeee ee ceeeeeeeee rennen 32 2 3 1 Configuring Programmable Keys esse eonenna eae 32 2 3 2 Managing Instant Message
35. SP for more information or assistance Check if the Ethernet cable is properly connected Check the status of your SIP registration status or contact your administrator Distributor dealer or ITSP for more information or assistance Check if the Ethernet cable is properly connected Check the IP address of the IP Phone Check if your firewall NAT settings is correct Page 71 MOCET IP3072 Smart Office IP Desk Phone User Guide 8 Glossary 8 1 Acronyms Anonymous Call Auto Provisioning Server Back to Back User Agent Certificate Authority Caller ID Coder and Decoder of Voice Comfort Noise Generation Calling Party Control Customer Premises Equipment Call Waiting Caller ID Call Waiting Indication Call Waiting Tone Dynamic Host Configuration Protocol Domain Name Server Dual Tone Multiple Frequency European Telecommunication Standard Fully Qualified Domain Name Frequency Shift Keying Hypertext Markup Language Hypertext Transfer Protocol Internet Control Message Protocol Internet Engineering Task Force Internet Protocol Internet Service Provider IP Telephony Service Provider Interactive Voice Response Local Area Network Low Bit Rate Low Bit Rate Codec Message Waiting Indication Power over Ethernet IEEE802 3af standard Point to point protocol over Ethernet mainly for xDSL modem connection Public Switched Telephone Network Network Address Translation Network Time Protocol Real Time Protocol Real
36. Smart Office IP Desk Phone User Guide If you press the Urgent soft key to dial the number out the call will be marked as an urgent call The called party can neither deny nor block the call even the called party s phone is on DND 3 7 Adjusting Call Volume During a conversation if the voice volume is too low or too high you may adjust it To adjust volume while on a call 1 During a conversation if the voice volume is too low or too high you may adjust it To adjust volume while on a call 2 Press the Volume control key Up or Down to adjust the volume of Speaker Handset or Headset 3 8 Canceling a Call After you dial a call but the called party has not answered you can cancel the call by press Cancel soft key MOCET Head Office 8300 AS Press Cancel soft key to reject the call Canceling a call Cancel If only the calling call on the phone you can just press speakerphone or put down handset to cancel the call Page 49 MOCET IP3072 Smart Office IP Desk Phone User Guide 3 9 Answering a Call When a new incoming call on the phone you can answer the call by e Using the handset e Using the speakerphone e Using a headset e Pressing Answer soft key Incoming Jason Lo 2152 Diversion Description If there is no other call just pick up the handset or press the speakerphone key or the C headset key or press the Answer soft key d OF Or Answering a call upon hearing the p
37. affic or provide Internet access the various Numbering plan signals can collide with each other reducing overall performance Plain Old Telephone Service POTS or Pretty Old Telephone system is the standard analog traditional telephone service that most homes use In contrast telephone services based on high speed digital communications such as ISDN and DSL are not POTS The main distinctions between POTS and non POTS services are speed and bandwidth Page 76 MOCET IP3072 Smart Office IP Desk Phone User Guide Proxy server Used in larger companies and organizations to improve network operations and security a proxy server is able to prevent direct communication between two or more networks The proxy server forwards allowable data requests to remote servers and or responds to data requests directly from stored remote server data PSTN Public Switched Telephone Network The worldwide voice telephone 2 RJ Standard ee E in Ethernet networks Even though they look very similar to standard RJ 11 telephone connectors RJ 45 connectors can have up to eight wires whereas telephone connectors have only four Router A device that forwards data packets from one local area network LAN or wide area network WAN to another Based on routing tables and routing protocols routers can read the network address in each transmitted frame and make a decision on how to send it via the most efficient route based on traffic load
38. al the call e Use the Delete soft key to delete the selected item e Use the Details soft key to view information of the call including call time call type call duration remote number s mobile number home number email e Use the Delete All soft key to delete all the items under current directory such as if focus is Incoming it will delete all the incoming call logs e Use the Save soft key to edit and save a call log item to the contact list 2 2 9 Viewing Your Phone s Information Using the menu of the IP3072 you can check the IP3072 hardware version firmware version and network status To view this information EH 1 L Press Menu gt Page Down gt Information eg 2 Use the Navigation Up and Down keys to view the information 2 3 Configuring Advanced Settings 2 3 1 Configuring Programmable Keys The IP3072 has 8 programmable keys which can be configured for speed dial numbers phone system features like park pickup and paging or to monitor other extensions using busy lamp field BLF notifications From the Menu you can view the settings for each key For detailed programmable key s configuration please refer to section 4 5 Using Programmable Keys To see the setting status 1 Press Menu Page Down gt Settings 2 Press Key Settings Select the FUNC1 FUNCS to see their settings Page 32 MOCET IP3072 Smart Office IP Desk Phone User Guide 2 3 2 Managing Instant Mes
39. ansfer 1 hot key Note sometimes you may place more than 2 calls on your phone when you press Transfer 1 hot key phone will show a call list to let you select a call to finish the transfer operation 3 17 Forwarding a Call You can configure your phone to forward your incoming call to another party which is sometimes called as static forwarding You can also dynamically forward calls while your phone is ringing There are three types of static forwarding e Unconditional e No answer e Busy For more information on how to setup static call forwarding please contact your administrator or Service Provider support center To use dynamic forwarding 1 When the phone rings with an incoming call press the Diversion soft key 2 Enter a number to forward the incoming call to 3 Press Dial soft key to forward the call 3 18 Using Voice Mail Page 54 MOCET IP3072 Smart Office IP Desk Phone User Guide Your voicemail is saved on either your hosted SIP service or on the IP PBX but you can access it from the IP3072 using the Message CEL hot key The presence of new voice mail messages is indicated by a flashing message waiting indicator MWI LED on the front of the phone and an icon is shown on LCD Note Voicemail is an optional feature configured on a hosted SIP service or IP PBX and may not be supported on your particular system To use voicemail on the IP3072 some settings need to be configured first
40. c features of your new IP3072 phone Not all features listed are available by default Contact your system or network administrator to find out which features and services are available to you on your system Your System Administrator has the ability to customize some features on this phone For information on more advanced settings and configurations administrators should refer to the IP3072 Smart Office IP Desk Phone Administrator Guide Page 7 MOCET IP3072 Smart Office IP Desk Phone User Guide 1 Introduction The MOCET IP3072 Smart Office IP Desk Phone is an Internet telephony phone that connects to an Ethernet network rather than a traditional PSTN line Basically it can be used as an extension phone in an office or stand alone phone at home To function it must be registered to an IP PBX VoIP Server or ISP ITSP Soft switch and can deliver high quality voice quality and perform many advanced telephony functions and PBX equivalent call features After connecting the phone to the network and successful registration to a supported SIP server whether local or remote users can make receive and transfer calls over the IP network The IP3072 contains multiple processors to allowing it to perform multiple phone calls and advanced music and video playback streaming video monitor IP surveillance cameras send and receive instant messages and emails and access and display XML based apps and more The power of the IP3072 improves the producti
41. cessory Up to two IP EDMX units can be supported with the IP3072 Please refer to IP EDMX Quick User Guide for more information This Micro SD Slot can support the IP phone to access or retrieve Micro SD Slot stored data in the SD card including music video phone book and even firmware USB Port Type A USB 1 1 port with 5V 500mA power limitation Can be used to connect with keyboards Page 18 MOCET IP3072 Smart Office IP Desk Phone User Guide Please refer to the figure below for these I O port locations on the back shell of the IP3072 phone Remarks There are 2 wiring slots under the I O ports One is used for fit Handset cord and the other is used to fit the power adaptor wire Page 19 MOCET IP3072 Smart Office IP Desk Phone User Guide 1 6 IP3072 LED Functions The following table ee all functions of LED mentors Lise e T e ele Message LED The phone is EE or upgrading Blinking slow New message s indication Stead Feature is set to ON Active y or the phone is busy Programmable LED Blinking slow Incoming call notification Of Feature is set Off inactive T No call is on hold HE gue p slow Call is placed on hold opeakerphone is not in use specta ee Bue Ban On hook dialing or hands free mode Microphone is active disi Microphone is inactive Headset is not in use Headset LED The phone is Tete
42. creen shows up 15 You can select Reject a call 16 The Parameter for Action screen shows up 17 For Reject a call option you do not need to input any parameter so just press the Exit soft key to return to the On condition Setting screen To create new OCT 1 Press Menu gt Page Down gt Settings 2 2 Select On Condition Settings kel gt Creating New Conditions 3 Press Menu Settings 2 4 Advanced Application 2 4 1 Calendar wen gt Calendar Press Menu to access calendar application e Press New to create a new appointment attached with focused date e Press View to view all the appointments attached with focused date e Press Edit to edit item of appointment e Press Save to save the modification of appointment 2 4 2 World Clock Press Menu World Clock so access world clock application e Press Bookmarks to view all the bookmarks e Press MainCity to view all the main cities of all the zones e Press Bookmarks to add a new bookmark e Press Remove to remove focused bookmark item On the screen of main city list you can search some city you wanted by pressing digital keys matched with a city name Page 39 MOCET IP3072 Smart Office IP Desk Phone User Guide For example if you want to find Beijing 1 Double press 2 It will show the city list with heading letter B or b 2 Double press 3 it will show the city list with second letter E or e
43. currency and stocks information in XML Web Services Moreover you can order meal and control remote devices in this menu However all contents in the XML Web Services depend on the offerings of your company XML Web server or your service provider that they can support For XML Web Services application requirements please contact with your Administrator or Service provider for details There are two ways to access the XML Web Server 1 Press Applications soft key gt XML Browser f 2 Press Menu gt XML Browser Page 68 MOCET IP3072 Smart Office IP Desk Phone User Guide 5 Using Advanced Call Features 5 1 Call Waiting The call waiting feature notifies the user on an active call of a new incoming call You can disable the call waiting feature so that the new incoming call is automatically rejected by the phone with a busy message lf you disable call waiting on the phone and the user is on a call any further incoming calls receive busy unless Call Forward Busy is configured on the phone where it then forwards the call according to the configured destination 5 2 Intercom Call 5 2 1 Answering an Intercom Call By default the IP phone allows incoming intercom calls to be automatically answered on your phone If the intercom call comes into the phone while an active call is already present the phone puts the active call on hold and answers the intercom call 5 2 2 Placing an Intercom Call The Intercom call
44. d configuration ready on both your phone and your colleague s phone and enable video phone function on both phones All required configuration on your phone includes e Phone Number Enter your colleague s phone number Page 43 MOCET IP3072 Smart Office IP Desk Phone User Guide Cam IP Address Enter the IP address of the IP camera aside your colleague Cam Web Port Enter the web port of the IP camera aside your colleague Login Name Enter the login name of the IP camera aside your colleague Login Password Enter the password of the IP camera aside your colleague All required configuration on your colleaque s phone includes Phone Number Enter your phone number Cam IP Address Enter the IP address of the IP camera aside you Cam Web Port Enter the web port of the IP camera aside you Login Name Enter the login name of the IP camera aside you Login Password Enter the password of the IP camera aside you Page 44 MOCET IP3072 Smart Office IP Desk Phone User Guide 3 Using Basic Features The IP3072 Smart Office IP Desk Phone is designed to be used like a regular phone on a public switched telephone network PSTN You can place calls transfer a call to someone else or conduct a conference call The IP3072 supports up to 10 simultaneous calls However only one of these calls can be active at a time The active call is the one you are using to speak or listen to The inactive calls can be e On hold e Joined in a
45. e 2 Getting Started 2 1 Customizing Your IP Phone from Menu You can customize your IP phone by adjusting the settings including display contrast ring type device volume adjustment call settings and add edit or delete contacts in the phonebooks of the IP3072 using the on screen menus buttons and navigation keys To configure your IP Phone from the menu you can press Menu sensitive key under the LCD the first page of menu icons will be prompted If you press the Page Down soft key the second page will be displayed too Contacts Select Page Down Alarm Clock e Les Gab d k il x 9 l Select Page Up You can navigate through the menu with the navigation keys The following sections will describe how you can setup your IP Phone through this menu If you require additional information or assistance with your new phone contact your system administrator Page 25 MOCET IP3072 Smart Office IP Desk Phone User Guide 2 2 Configuring Basic Settings 2 2 1 Volume Setting You can configure following volume settings e Hand free speaker volume e Handset speaker volume e Headset Speaker volume e Hand free MIC volume e Handset MIC volume e Headset MIC volume To configure volume 1 Press Menu Page Down 2 Select Settings 2 gt Volume Settings volume you want to set Then select which device 3 Use the Navigation Up and Down or Left and Right keys to change the vol
46. e Pressing a line key e Using the headset You can also dial the number first and then choose the method you will use to dial the other party This is called pre dialing During a call you can alternate between using the handset or speakerphone modes by pressing the speakerphone key or picking up the handset while on a speakerphone call The call duration on an active call is shown on the LCD during the call Page 47 MOCET IP3072 Smart Office IP Desk Phone User Guide To place a new call Dialing 2100 Dialing _ SL 23500 LA Karen Chen 2102 2188 2188 23688 Karen Chen 2102 23688 Karl Hong 2150 Jason Lo 2152 123 BKSP Dial Urgent Exit 1 Pick up the handset or press a line key or press the speaker key gt You will hear a dial tone l 2 Use the keypad to enter the phone number Making a call The LCD window displays the digits that you entered and the matching numbers in Contacts Note You may use the BKSP soft key to delete the last digit 3 6 Placing an Urgent Call The IP3072 supports Broadsofts Urgent Call feature Please refer to Section 4 4 Changing Phone Settings for more information on configuration of this feature If your IP phone is enabled for Urgent Call when you dial a number there is an Urgent softkey displayed on the LCD screen Dialing zs e 2188 Karen Chen 2102 23688 Karl Hong 2150 Jason Lo 2152 123 BKSP Dial Urgent Page 48 MOCET IP3072
47. er Guide 2 Select Display Settings L gt Date and Time Settings If Auto DST is enabled DST saving type DST start Month Day Time and DST end Month Day Time are automatically adjusted according to time zone setting 2 4 10 Door Phone Function Press Menu gt Page Down gt Settings 2 gt Select Door Phone When a visitor makes a call from the door phone to the office phone the office phone will display video streaming from the IP camera as soon as it receives an incoming call from the door phone You can decide to pick up the call or reject the call after you see who is calling To use this function please make all required configuration ready and enable door phone function All required configuration includes e Phone Number Enter the phone number of the door phone e Cam IP Address Enter the IP address of the IP camera e Cam Web Port Enter the web port of the IP camera e Login Name Enter the login name of the IP camera e Login Password Enter the password of the IP camera 2 4 11 Video Phone Press Menu gt Page Down gt Settings 2 gt Select Video Phone You make a call to your colleague Your IP Phone will display the video streaming from the IP camera aside your colleague s IP Phone as soon as your colleague picks up your call In the meanwhile your colleague s IP Phone will display the video streaming from the IP camera aside your IP Phone To use this function please make all require
48. etting Set the function key to Call Blocking When pressing the function key the call blocking setting is enabled and the LED of the function key becomes blue When the blocking number calls you your IP Phone will reject the call automatically and show a missed call icon on the standby screen set the function key to Auto Answer When pressing the function key the Auto Answer setting is enabled and the LED of the function key becomes blue as well as the Auto Answer icon displays on the top line bar No matter any number calls you your Web IP Phone will pick up calls automatically Page 61 MOCET IP3072 Smart Office IP Desk Phone User Guide DND Anonymous Call Blocking Phone Lock Transfer Call Forward Always Call Forward Busy Call Forward No Answer Set the function key to DND Don t Disturb When pressing the function key the DND setting is enabled and the LED of the function key becomes blue as well as the DND icon displays on the top line bar No matter any number calls you your Web IP Phone will not have any incoming call displayed and only show a missed call icon on the standby screen Set the function key to Anonymous Call Blocking When pressing the function key the Anonymous Call Blocking setting is enabled and the LED of the function key becomes blue When any anonymous call calls you your IP Phone will reject the call automatically and show a missed call icon on the standby screen Se
49. gation OK key 1 5 IP3072 Port Functions The back side view and the connectors of the IP3072 are as follows Handset Connector RJ 9 jack for connecting handset cord Headset Connector RJ 9 jack for connecting headset cord RJ 45 Jack 1000 100 10Mbps Ethernet port for connecting to the 3 LAN Port local area network LAN This port can support power over Ethernet PoE if the LAN switch provides it A dip switch that can be set to Class 2 under 6 49W or Class 3 under 12 95W In general case Class 2 is enough for the IP phone When the conditions below 1 Heavy Gigabit Ethernet data transfer and playing video with loudest speaker output without IP EDMX and USB dongles 2 General usage of phone call application but equipped with two E S a IP EDMX modules No USB dongle attached 3 General usage of phone call application but equipped with one IP EDMX module and USB dongle that sinks power over 1 Watt 4 General usage of phone call application but equipped with one USB dongle that sinks over 1 5 Watt without IP EDMX 5 Other conditions that need more power from IP phone PC Port RJ 45 Jack 100 10Mbps Ethernet port for connecting to a computer If an external power source is required the adaptor is plugged in Power Jack here Please use the power adaptor supplied in the package The power input specification of adaptor is DC 5V 2A SATA interface for attaching the Extended Dial Module IP EDM X 7 EDM Port ac
50. ging gt Clearing Messages Select Clearing Inbox Messages Clearing Outbox Messages or Clearing All Messages 2 3 2 4 Edit a Message Template Pob ew xe qw Press Menu or press Messaging soft key Select Instant Messaging gt Text Templates Use the Navigation Up and Down keys to focus the item you want to edit Press Navigation OK to access edit page After edition is finished press Navigation OK key to save it The IP3072 can save and use up to 30 Message Templates 2 3 3 Managing E mails The IP3072 supports E mail function You can use E mail function to send and receive emails To use E mail the IP3072 must register to an email server Please contact your system administrator to get an available email account 2 3 3 1 Setup E mail Account 1 2 Press Menu Page Down gt Settings CH select E mail Account L Page 34 MOCET IP3072 Smart Office IP Desk Phone User Guide 3 Enter User Name Email Address Login Account Login Password POP3 Server Address POP3 Server Port SMTP Server Address SMTP Server Port to build an email account 4 Press Test to check whether the e mail account is valid If it is valid and usable you can receive a test email from this account itself 2 3 3 2 Receive E mail 1 ee Press Menu or press Messaging soft key emm 2 Select E mail gt Receiving E mail If there is error when receiving e mail a
51. hone ringing or Answer i If there is another call press Answer soft key to accept the call the previous call will be placed on hold automatically 3 10 Answering an Urgent Call When there is an incoming urgent call on the phone you can answer a call as you would normally however some features will be ignored automatically including DND and call blocking 3 11 Rejecting a Call When there is an incoming call on the phone you can reject the call Page 50 MOCET IP3072 Smart Office IP Desk Phone User Guide Incoming 2100 Jason Lo 2152 23500 2188 23688 Diversion Press Reject soft key to reject the call Operation Rejecting acall Reject After pressing the Reject soft key the call will be dropped directly The record will be logged in answered call list Other call features are not affected by this operation 3 12 Ending Holding Resuming a Call When a call is in connected state you can end a call by e Using the handset e Using the speakerphone e Using a headset e Pressing Drop soft key 00 03 12 Connected 00 00 23 23500 2188 MOCET Head Office 23688 T 8300 NewCall Drop Applications Resume Page 51 23500 2188 MOCET Head Office 23688 ET 8300 Applications NewCall Drop MOCET IP3072 Smart Office IP Desk Phone User Guide Description If there is only one call just place the handset back into the cradle press
52. ice Jason Lo 8300 2152 NewCall Drop Applicatio Hold Drop Applications 3 16 Transferring a Call A call can be transferred in one of three ways Blind Transfer The call is automatically transferred after you dial the number of the party to whom you want to transfer the call Semi Attended transfer The party to whom you want to transfer the call does not answer their phone before you transfer the call when you hear ring back tone Attended transfer The party to whom you want to transfer the call answers their phone before you transfer the call You can consult with them before completing the transfer 3 16 1 Blind Transfer To complete a blind transfer During an active call press the Transfer Q2 hot key 2 The active call is placed on hold and an entry screen is displayed for the number you want to transfer to 3 Press Navigation OK or Dial soft key to complete the transfer If you want to cancel transfer operation just press the Exit soft key 3 16 2 Semi Attended Transfer Page 53 MOCET IP3072 Smart Office IP Desk Phone User Guide To do Semi Attended transfer 1 During an active call press NewCall soft key to call another party 2 When you hear the ring back tone press the Transfer 1 hot key 3 16 3 Attended Transfer To do Attendant transfer 1 During an active call press NewCall soft key to call another party 2 Wait for the other party to answer the call 3 Press the Tr
53. line costs speed bad connections etc RTP RTCP Real Time Protocol Real Time Control Protocol RTP RICP IETF specifications for audio and video signal management Allows applications to synchronize and spool audio and video information RTP Real Time Protocol is specifically concerned with the dependable transmission of latency sensitive traffic across the network and is involved in using time stamping to determine network jitter tolerance and makes sure that voice packets are arriving in order oession Initiation Protocol A protocol that provides telephony services similar to H 323 but is less complex and uses less resources SIP Session Initiation Protocol is a signaling protocol for Internet conferencing telephony presence events notification and instant messaging SIP is a text based protocol similar to HTTP and SMTP for initiating interactive communication sessions between users Found in larger networks these smaller networks are used to simplify addressing between numerous computers Subnets connect to the central network through a router hub or gateway Each individual wireless LAN will probably use the same subnet for all the local computers it talks to TCP IP Internet Standard Protocol The underlying technology behind the Internet and communications between computers in a network The first part TCP is the transport part which matches the size of the messages on either end and guarantees that the correct
54. n perform some basic functions Although the phone can make a peer to peer SIP call by dialing the other user s IP address Le 192 168 0 12 directly on the keypad this is inconvenient and it is hard to remember all the IP addresses of phones on the system This is why a hosted SIP server or local IP PBX implements a Registrar service which allows the connected phones to find and dial each other more easily by extension numbers or names instead of IP addresses In addition the hosted SIP server or IP PBX helps keep track of active phones their IP addresses for routing calls as well as keeping track of which phones are busy or idle Most hosted SIP services and IP PBXs support direct system service DSS as well as showing the busy lamp field BLF status of system phones These allow you to directly dial another extension and can show you whether the other phone is on a call or not Usually the hosted SIP service or IP PBX will also use the Registrar service to send messages to your phone to alert you that you have voicemail This is called message waiting indication MWI Please refer to Configuration through Menus or Configuration through Web for detail information of how to configure the phone to register to server 3 1 4 Caller ID When you receive a call the caller s phone number is shown on the screen if the caller has not chosen to hide his number and if the network supports the Caller ID feature The IP Phone can display both the
55. ne kl gt Voice Messages 3 All the messages are listed for you to view You can record a greeting message for the local answering machine To record the greeting 1 P Press Menu or press Messaging soft key Page 36 MOCET IP3072 Smart Office IP Desk Phone User Guide 2 Select Answering Machine gt Recording Greeting 2 3 5 Managing Surveillance By connecting to external specific IP cametas IP3027 can support Surveillance application You can view and capture video streaming sent from the specific IP camera To use Surveillance application please contact your system administrator to obtain IP Camera information 2 3 5 1 Auto search the IP camera in the same subnet 1 Press Applications soft key 3 Select Surveillance 2 Available IP cameras in the same subnet will be listed on the screen or Press Menu Select Surveillance 2 3 5 2 View the camera IP information In the Surveillance page you may use Details soft key to view the camera IP information including location IP address login name login password connection mode web port RTSP port RTSP path 2 3 5 3 Manual Surveillance camera setting 1 Press Menu gt Page Down gt Settings Select Surveillance Settings Use Add soft key to add new camera item Use Edit soft key to edit focused item Use Delete soft key to delete the item Use Save soft key to save the edition Page 37 MOCET IP3072 Smart Office IP Desk Phone
56. ne marked 5VDC Please make sure you use the right power adapter It will have a label showing 5V and 2A In some cases power will be provided from your networks Ethernet switches and you will not need to use the included power adapter Please check with your network or site administrator for more details on whether your network supports PoE Ihe IP3072 PoE power specification is compliant with the IEEE802 3af with Class 2 or 3 level Please review the following diagram for more assistance Product Specification Power Ethernet Switch to Adaptor Office LAN or Internet POE Switch for Class or Class 3 1 3 5 Connect the Ethernet Cable Using a general CAT 5 Ethernet cable follow the installation steps below If your Ethernet Switch supports PoE Please connect an Ethernet cable to the Switch port from the LAN port drb of the IP3072 Then you will see the phone LEDs and buttons light up momentarily and the phone will boot If your Ethernet Switch doesn t support PoE Please connect an Ethernet cable to the Switch port from LAN port Ob of the IP3072 Plug in the included power adaptor to the wall power outlet then plug the barrel plug to the power port oO on the back of the phone You should see the phone LEDs and buttons light up momentarily and the phone will boot To eliminate the requirement for multiple Ethernet cables to a user s location the user s computer can be connected to the network through the
57. ng center Trademarks Windows 98 2000 XT NT M and Internet Explorer are registered trademarks of Microsoft Corporation All other company brand and product names like Metaswitch Broadsoft Freeswitch and Asterisk are registered trademarks of their respective owners WARNING V 1 Read these installation instructions carefully before connecting the IP phone to its power To reduce the risk of electric shock do not remove the cover from the IP phone or attempt to dismantle it Opening or removing covers may expose you to dangerous voltage levels Equally incorrect reassembly could cause electric shock on re use of the appliance 3 Do not expose the IP Phone to Fire direct sunlight or excessive heat 4 Do not expose the IP Phone to rain or moisture and do not allow it to come into contact with water 5 Do not install the IP phone in an environment likely to present a THREAT OF IMPACT 6 You may clean the IP phone using a fine damp cloth Never use solvents such as trichloroethylene or acetone which may damage the phone s plastic surface and LCD screen Never spray the phone with any cleaning product whatsoever Take care not to scratch the LCD screen The IP phone is designed to work in temperatures from 50C to 400C The IP phone must be installed at least 1 meter from radio frequency equipment such as TVs radios hi fi or video equipment which radiate electromagnetic fields 10 Do not connect the LAN port
58. o Default Clear Phonebook Set All to Default Function Set the name for user mode default user User Password Auto DST Set the password for user mode default 1111 Enable auto DST daylight saving time Daylight Saving Time set a value for Daylight Saving Time There are three Page 64 MOCET IP3072 Smart Office IP Desk Phone User Guide options 1 0 and 1 Start on Set start time for DST End on set end time for DST Time Format Select a time format showed on the phone LCD display Time Zone oet a time zone for the phone Save Settings Save changes in this page to the phone Cancel Discard all changes in this page Logout Log out and close the browser window System Log Press the button to pop up the system log web page Press the button to set all parameters of the phone to default Set to Default ALS will auto reboot to make new parameters take Press the button to clear up the private phonebook data of the Clear Phonebook phone Press the button to set all parameters of the phone to default All Default as well as clear all phonebook data The phone will auto reboot to make new parameters take effect 4 7 Managing EDM The EDM setting page appeared only when the EDM is plugged into the phone The user can configure the 24 programmable keys of each EDM For the detailed setting options please refer to the section 4 5 Managing Programmable Keys Page 65 MOCET I
59. oot your phone 1 Press Menu gt Page Down gt Reboot eg 2 Press Select soft key to reboot your phone d REBOOT Select MOCET IP3072 Smart Office IP Desk Phone User Guide Note The P3072 takes about 2 minutes to startup after rebooting there will be a series of diagnostic lights on the phone during the process If your phone does not become operational within 2 minutes contact your administrator or Service Provider support line 2 2 7 Managing Contacts The IP3072 supports four different contact lists e All Contacts e LDAP Directory e Public Contacts e Private Contacts You can store up to 100 Private Contacts in your phone s directory and you can add edit delete dial or search for a contact in this directory Public Contacts are provided for you by the administrator or Service Provider They can be viewed and used but not changed or deleted For more information please contact your administrator or Service Provider The IP3072 can also access a local or remote LDAP Directory Please contact your administrator or Service Provider for more information on how to enable configure or access this feature The All Contacts lets you search and dial a contact from all the configured contacts databases There are 2 ways to enter your phone s directory 1 Press the Phone book hot key 2 Press Menu Contacts 2 2 7 1 Adding Contacts To add a new contact Go to the Contact
60. r incoming call Enable Hold Reminder Turn on the Hold Reminder function Hold Reminder Time sec set the time 10 60 sec that phone will remind user with a tone when the call hold remote every this time period Hotline Number Set the hotline number Page 59 MOCET IP3072 Smart Office IP Desk Phone User Guide Set the time 1 60 sec when phone offhook but not dial Hotline Timeout sec phone will dial out the hotline number automatically after this time period Set the time 1 30 sec that phone will dial out automatically Dial Timeout sec after this time period Enable Phone Lock Lock the phone Phone Number Display style RTP Port Base Set phone local RTP Base Port There are 12 speed dial entries for user to store Each entry map to the numeric keypad on the IP Phone oet the display style for calling name and number Speed Dialing Entry 0 9 Programmable Key Setting 1 8 Please refer to section 4 5 Managing programmable Keys 4 5 Using Programmable Keys Your P3072 Phone has 8 programmable keys which can be configured for different features To use the programmable keys just press the key then the configured feature will be executed some features will blink the LEDs or turn on the related features To configure programmable keys go to Phone tab of the web user interface and find the Key section MOCET Configuration Gateway fo Communication
61. r server must support this function Set the function key to DTMF When pressing the function key during a call the digits set in DTMF setting will be sent out To use this function please set DIMF type as HFC2833 It s configurable only in Administration mode DTMF Page 63 MOCET IP3072 Smart Office IP Desk Phone User Guide Intercom Set the function key as Intercom When pressing the function key it will dial out the phone number directly as your setting This feature is useful in an office environment as a quick access key to connect to the operator or the secretary Save Settings Save changes in this page to the phone Cancel Discard all changes in this page Logout Logout and close the browser window 4 6 Changing System Settings On the System tab the user can access or change e Account Setting e Time settings Gateway fo Communications Information Account Setting UserName Time Setting Auto DST Start On End Onn Time Format Time Zonge Save settings Cancel Field Name User Name Configuration Phonebook Wiser Password Daylight Saving Time Month JAN v Day 1 Time UU UU Month DEC v Dar 31 Time 00 00 USA TIME 24 HOUR v GMT U0 Beijing Hong Kong singapore Taipei SS Logout System Log Sett
62. rea Also used to distinguish between phone based data networks and Wi Fi Phone networks are considered WANs and Wi Fi networks are considered Wireless Local Area Networks WLANs WLAN Also referred to as LAN A type of local area network that uses high frequency radio waves rather than wires to communicate between nodes Page 78
63. rrect slots and correct antlers to use CAUTION Snapping the slot B hole with the antler of stand first is the most important step for a smooth installation The product sticker on stand should be facing inward towards the phone When a stand Is installed at 60 or 30 you can rotate the stand between 30 and 60 quickly without pulling the antler in the slot B out 1 3 2 Detaching the Stand from the Phone To remove the stand from the IP3072 phone follow the procedures below we are using a 60 stand as an example Step D Place the main body of the IP phone face down in your lap or a firm sofa Step Press with one hand on the back of the IP phone and firmly pull the 3rd antler straight out of the slot C hole Step Press with one hand on the back of the IP phone and firmly pull the 2nd antler straight out of the slot B hole Page 11 MOCET IP3072 Smart Office IP Desk Phone User Guide 1 3 3 Installation Combination Table Slot Holes Different Tilt Angle Installation on the Back Shell Antlers of Stand Page 12 MOCET IP3072 Smart Office IP Desk Phone User Guide 1 3 4 Connect the Handset and Power Adapter to the Phone After unpacking the box connect the handset to the curly handset cord and then connect the other end of the curly handset cord to the port marked HAND with the handset icon on the bottom of the IP3072 Then connect the included power adapter to the port on the bottom of the pho
64. s Information FPFhonebook Advanced Function Key Function Key 1 Pick Up Line Supported 1 we Key 1 Number 1234 Function Key 2 Key Event v Line Supported Active Key 2 Number Function Key 3 Key Event v Line Supported Active ze Key 3 Number Function Key 4 Key Event Une Supported Active ze Key 4 Number oet a specified function for each function key 1 8 There are Function Key 1 8 many advanced call features that you can select from the list Page 60 MOCET IP3072 Smart Office IP Desk Phone User Guide Line Supported 1 6 Key 1 2 3 4 5 6 Number Select a line number 1 6 which the function key assigned to Set a number for the function key Programmable Key Function Option Name None Key Event Speed Dial Call Blocking Auto Answer Function set the function key as None When pressing the function key it will have no any action set the function key as Key Event When pressing the function key it will perform the function as your setting You can set one of the following key events in the Key field of Button Settings page F HOLD F CONFERENCE F TRANSFER F REDIAL F HANDSFREE F MUTE F CONTACTS F MESSAGE F HEADSET oet the function key as Speed Dial When pressing the function key it will dial out the phone number as your s
65. s gt Private Press the Add soft key Enter Name Number Mobile No Home No Email Group Ring Tone Gender Title Department Company Location Address Web URL from the key pad Page 29 4 MOCET IP3072 Smart Office IP Desk Phone User Guide Press the Save soft key when you are finished 2 2 7 2 Editing Contacts To edit your contact 1 Sch es Dun Ze Use the Navigation Up and Down keys to select the contact your want to edit Press the Details soft key to display the selected contact details Use the Navigation Up and Down keys to select the fields you want to change Press the Edit soft key to modify the data in the selected field When finished making changes press the Save soft key to save the changes 2 2 7 3 Deleting Contacts To delete your contact 1 2 3 4 Use the Navigation Up and Down keys to select the contact your want to delete Press Details soft key to display the selected contact details Press Delete soft key to delete the selected contact The contact is deleted from the directory 2 2 7 4 Placing a Call to a Contact To dial from a directory oy D E Navigate to a contact private public or LDAP Use the Navigation Up and Down keys to select the number your want to dial Press Details soft key to display the selected contact details Use the Navigation Up and Down keys to select Number Press Dial soft key The phone
66. s i Location L Web Irl i E mail Field Name Function Upload Phonebook File Upload PhoneBook xml to the private phonebook Download Phonebook Download the current phonebook data from the phone Group oet a group for a phonebook item Call the phonebook number via web page It is similar to click CallOut to dial feature Delete Delete the phonebook number via web page Placing a Call from the Private Phonebook When you click the CallOut button to place a call to a private contact a new Window will be displayed hitp i 172 18 149 38 PrivatePhoneBo E I E Number To Dial 2001 The windows will be closed after the number is dialed out Page 67 MOCET IP3072 Smart Office IP Desk Phone User Guide 4 8 2 Public Phonebook For the Public Phonebook a user or administrator can upload a file using a web browser MOCET Configuration Gateway fo Communications Information System Private Public Public Phonebook File Phonebook Upload E RESER Phonebook Entry There is na record now Field Name Function Upload phonebook data from the computer to the public Upload Phonebook File phonebook of the phone Please note that public phonebook data is read only user can t edit the data 4 9 XML Web Services The XML Web Services will be offered thru the XML Server that may support different applications for users For example you can view on line directory weather news
67. sage The IP3072 supports SIP SIMPLE Instant Messaging IM With a supported service or server such as Ondo Partysip Asterisk in session mode and any SIP proxy or PBX that can forward SIP MESSAGE requests you can send and receive messages right from your phone using the on screen dialpad there is also a way to configure some useful Message Templates which are pre made messages for common requests or responses to simplify use of IM on the IP3072 There is a message icon and a popup message on the LCD screen when there is a new message received 2 3 2 1 View messages Press the Navigation Left or Right key to focus to Read Press Navigation OK key to immediately read the message The message is listed for you to view 1 mE Press Menu or press Messaging soft key e kd gt Inbox 3 All the incoming messages are listed for you to view Select Instant Messaging 2 3 2 2 Create anew message 1 Pas Press Menu or press Messaging soft key uml gt Creating Message Select Instant Messaging Enter To From and message body from the key pad Press Send to send the created message 2 3 2 3 Delete a message 1 EET Press Menu or press Messaging soft key Page 33 MOCET IP3072 Smart Office IP Desk Phone User Guide gt Inbox Press Delete to delete the message Select Instant Messaging Press Menu or press Messaging soft key select Instant Messa
68. smitting digitized voice packets over networks Basically VoIP consists of converting voice signals into streams of digital packets and sending those packets of data through an IP constructed network environment VolP can work in both LAN local area network and WAN wide area network environments Tor intranetwork or internetwork communication between VolP channel users Routers and switches and other special compression protocols direct the packetized voice data to their destination IP address VolP can be less expensive than voice transmission using standard analog packets over POTS Plain Old Telephone Service It allows telephone calls faxes or overhead paging to be transported over an existing IP data network topology VPN Virtual Private Network VPN is a virtual created sub network based on a public real network A type of technology designed to increase the security of information transferred over the Internet VPN can work with either wired or wireless networks as well as with dial up connections over POTS VPN creates a private encrypted tunnel from the end user s computer through the local wireless network through the Internet all the way to the corporate servers and database AN Wide Area Network For global or long distance networking access thru the support of telecommunication devices A communication system of connecting PCs and other computing devices across a large local regional national or international geographic a
69. surfing the Web with aloha versus numeric addresses A DNS server converts a name like mywebsite com to a series of numbers like 107 22 55 26 Every website has its own specific IP L address on the Internet Typically one or more DNS servers is located in an IP network DS Various technology protocols for high speed data voice and video transmission over ordinary twisted pair copper POTS Plain Old Telephone Service telephone wires Page 74 MOCET IP3072 Smart Office IP Desk Phone User Guide outbound before voice channel connected application International standard networking technology for wired implementations Basic 10BaseT networks offer a bandwidth of about 10 Mbps Fast Ethernet 100 Mbps and Gigabit Ethernet 1000 Mbps are becoming popular 64 kbps PCM half duplex codec high quality high bandwidth minimum processor load 6 4 5 3 kbps MP MLQ codec low quality low bandwidth high processor load due to the compression 40 32 24 16 ADPCM codec good quality medium bandwidth low processor load 8 kbps ACELP codec medium quality low bandwidth high processor load Institute of Electrical and Electronics Engineers New York www ieee org A membership organization that includes engineers scientists and students in electronics and allied fields lt has more than 300 000 members The IEEE is an international Organization that develops standards for hundreds of electronic and electrical technologies for computers
70. t the function key to Phone Lock When pressing the function key the Phone Lock setting is enabled and the LED of the function key becomes blue You will need to enter a password to unlock your Web IP Phone The default password to unlock phone is 1234 oet the function key as Transfer When you have an incoming call if you press the function key the incoming call will be transferred to the phone number as your setting oet the function key to Call Forward Always When pressing the function key the Call Forward Always setting is enabled and the LED of the function key becomes blue Your IP Phone will forward any incoming calls to the number as your setting Set the function key to Call Forward Busy When pressing the function key the Call Forward Busy setting is enabled and the LED of the function key becomes blue Your IP Phone will forward any incoming calls to the number as your setting when your IP Phone is off hook or during a call Set the function key to Call Forward No Answer When pressing the function key the Call Forward No Answer setting is enabled and the LED of the function key becomes blue Your IP Phone will forward any incoming calls to the number as your setting when the call does not be picked up in time Page 62 MOCET IP3072 Smart Office IP Desk Phone User Guide oet the function key to Voice Record When the Record key is pressed once during a call the phone sends a SIP INFO message with Record
71. the speakerphone Jor Co or rey or in key or press End soft key SH o end the call Ending a call If there is another call press the End soft key to end the call Press the Hold soft key or Hold key on the Holding a call phone to place an active call on hold Press the Resume soft key or Hold key on the phone again to place an active call on 3 13 Muting and Un Muting a Call While in a conversation you may mute the microphone by pressing the MUTE de button The LED of the button will become blue When muted the other caller will not hear anything from your phone Pressing the MUTE de key again will Un Mute the phone 3 14 Redialing a Number To redial the last numbers you dialed Press Redial _ not key Phone will enter Dialed Call Log table Select the number you want to redial pe m EM Se Press Dial soft key to dial out For more information please see 2 2 8 Managing Call Logs 3 15 Setting up a Conference Call The IP3072 can support a 3 party conference call Page 52 MOCET IP3072 Smart Office IP Desk Phone User Guide To set up a conference 1 Call the first party and Hold the call 2 Press NewCall soft key to call another party 3 Press the Conference 22 hot key to set up a 3 party conference Connected 00 00 23 Conference 00 05 21 23500 H 23500 2188 1 2188 MOCET Head Office ed u EE d 23688 EN 8300 we a MOCET Head Off
72. tivate or deactivate the hands free speaker When lit with a blue LED the hands free function is operational The MUTE key is used to activate or deactivate the microphone When lit with a blue LED the microphone is muted The Headset key is used to activate or deactivate the external headset A blue LED is lit to indicate active status The Hold key is used to place the active call on hold A blue LED is used to indicate whether the call is on hold or not The Message key is used to access the Voice Mail System for message retrieval The Phonebook key is used to enter into the Phone Book menu to call add edit or delete a contact in a selected phonebook The Redial key dials the last dialed number automatically The Conference key is used to place multiple calls on the phone Conference key into a conference on the phone 2 The Transfer key is used to transfer a call to another IP phone Transfer key Hands free MIC hole Note You can use a paperclip to pick up the programmable key plate label overlay right here a LI Handset LED The Handset LED To show the phone s status A i CA The Navigation Control Keys are used for navigating the menus on the phone menu items are displayed on the LCD screen o Hands free MIC V Navigation Control keys Page 17 MOCET IP3072 Smart Office IP Desk Phone User Guide 15 The OK button is used to confirm and save a setting on the phone or to dial a phone number Navi
73. to answer and is compliant with industry standard SIP protocols and many servers including those based on Metaswitch Broadsoft Freeswitch and Asterisk Therefore the IP3072 can be deployed and used worldwide The IP3072 supports HD audio quality on both the handset headset and speakerphones along with support for wideband codecs including G 722 Connectivity options for the IP3072 include a dedicated external headset port USB 2 0 type A port Micro SD card slot and an Extended Dial Module EDM Up to two EDMs can be connected for a total of 56 programable buttons on the IP3072 Page 8 MOCET IP3072 Smart Office IP Desk Phone User Guide Router Firewall s P au x LEI Office SoHo Office Office LAN IP3032 IP Phones Intelligent Hosted IP Gateway Service Center 1 1 Phone Features and Specifications Complete VoIP and networking protocol support Rich supplementary call services and phone features HD acoustic hardware design for handset and speakerphone G 722 wideband audio codec support 6 SIP Lines with 12 call appearances 8 programmable keys with LEDs Interoperable with Metaswitch Broadsoft 3CX Asterisk Freeswitch and others Auto provisioning remote management and security enhancements IP camera call auto search and video play on conditional settings Embedded File Browser File transfer feature Embedded XML service browser Embedded multimedia tools Local video photo viewer m
74. to any network other than an Ethernet network 11 Do not attempt to upgrade your IP phone in an unstable power environment This could cause unexpected issues 12 Do not work on the system or connect or disconnect cables during lightning storms 13 Children don t recognize the risks of electrical appliances Therefore use or keep the phone only under supervision of adults or out of the reach from children 14 No repair can be performed by the end user if you experience trouble with this equipment for repair or warranty information please contact your supplier ek st Page 2 MOCET IP3072 Smart Office IP Desk Phone User Guide Table of Contents PDO UNIS eU TEE 7 BT de 15T o le EE 8 1 1 Phone Features and Specifications ccssccccsesseeceseeeceseecesseseeneesenseesensessoaes 9 1 2 sle LTTE H 1 9 Installation and Setup EE 10 1 3 1 Attaching the Stand to the Phone cce ee eere eee e esee rien nnns 10 1 3 2 Detaching the Stand from the Phone 1 cere eere eere eee EEN 11 1 3 3 Installation Combination Table 2 Lecce eere eaeoe 12 1 3 4 Connect the Handset and Power Adapter to the Phone 13 1 3 5 Connect the Ethernet Cable 1 ecce elec ere Llerena eese sana SEKR nas 13 1 4 Appearance and Function Description esses 14 1 5 I
75. ume levels 4 Press the Navigation OK key to confirm the change and exit volume change screen 2 2 2 LCD Brightness To configure the brightness of the LCD to a comfortable level 1 Press Menu gt Page Down gt Settings 2 Select Display Settings J gt Backlight Brightness Press Navigation Up and Down keys to increase or decrease the display brightness Press the Navigation OK key to confirm the changes and exit the menu 2 2 3 Call Setting You can configure following call features e Do Not Disturb DND e Auto Answer Page 26 MOCET IP3072 Smart Office IP Desk Phone User Guide e Call Waiting e Call Completion e Call Forwarding To configure those features 1 Press Menu gt Page Down gt Settings 2 Select the Call Setting then select which feature you want to change 3 Use the Navigation Up and Down keys to select Enable or Disable 4 Press the Navigation OK key to confirm the changes and exit the menu 2 2 4 Lock Your Phone Sometimes you don t want other people to use your IP Phone You can lock your phone and configure a personal identification key PIN to unlock the phone To change pin number 1 Press Menu Page Down gt Settings 2 Select Phone Lock Settings gt Change Pin Number 3 Input the new pin number default is 1234 4 Press Navigation OK key to confirm the change and exit the menu To lock your phone 1 Press Menu gt
76. usic player voice recorder Embedded small application tools painting board calendar world clock memo pad 1 2 Requirements The IP3072 IP Phone requires the following environments Compatible SIP based IP PBX system or Internet based hosted SIP service account Ethernet Fast Ethernet LAN 10 100 Base T Page 9 MOCET IP3072 Smart Office IP Desk Phone User Guide 1 3 Installation and Setup The IP3072 can support three different tilt angles of 60 51 and 30 see below 1 3 1 Attaching the Stand to the Phone After unpacking the box attach the stand to the IP3072 phone first Below this paragraph we illustrate an example below of 60 angle installation with the stand There are three sets of antlers on the top of the stand named 1 2 and 3 and there are three sets of mounting slots on the back of the phone named A B and C See the illustration below The procedures for attaching the stand to the phone are as follows Step 1 Place the main body of the IP3072 face down on your lap or a firm sofa Step 2 First snap the 2nd antler into the slot B hole Page 10 MOCET IP3072 Smart Office IP Desk Phone User Guide Step 3 Then snap the 3rd antler into the slot C hole it may take a bit of pressure but when it locks in place you will hear a click and the stand will not wiggle on the phone For other stand angle such as 51 and 30 please refer to the Installation Combination Table below to find co
77. vity of your workers and increases communication efficiency and flexibility while delivering an excellent touch based user experience for business communications The IP3072 Smart Office IP Desk Phone is an easy to use but sophisticated desk phone with many advanced features including support for secure calling with trusted layer security TLS and Secure Real time Transfer Protocol SRTP a built in IP Security IPSEC virtual private network VPN client Furthermore its audio system has been improved not only for wide band HD High Definition voice call but also with the super wide band music play quality The IP3072 supports six lines and 12 call appearances to satisfy even the busiest users Utilizing a next generation resistive touch 4 3 LCD screen and capacitive sensitivity control panel design the touch based user interface simplifies even the most complicated calling features The IP3072 it can be positioned with multiple tilt angles with a wall mount option as well has a built in two port Gigabit Ethernet switch with Class 2 and 3 power over Ethernet PoE support and eight programable keys The IP3072 supports local programming through a web browser as well as local and remote auto configuration through the MOCET auto provisioning system and management protocols The IP3072 supports many supplementary features including call hold transfer forwarding 3 way conferencing WMI CWI music on hold MOH do not disturb DND and au
78. will dial the number selected 2 2 7 5 Sending a Contact to Remote user You may send contact information to a phone user at remote side via IP3072 built in Instant Message To send the contact item Ts 2 3 Use the Navigation Up and Down keys to select the contact your want to send Press Details soft key Use the Navigation Up and Down keys to focus on any filed except phone number Page 30 MOCET IP3072 Smart Office IP Desk Phone User Guide 4 Press Send soft key to construct an IM then enther the targets of To and From 5 Press Send soft key to sent out the contact to the remote party sending Contact NL ai Lj d Send More 123 BKSP Exit Note This function needs special SIP server which supports SIP SIMPLE Instant Messaging If the contact sending is not OK please contact your administrator or Service Provider support line 2 2 8 Managing Call Logs In the IP3072 there three call logs e Dialed Calls e Missed Calls e Incoming Calls The call logs save the last 30 numbers dialed missed or answered An example of the All Calls Log is listed as follows Call Log Asterisk Conference Room2 12 02 15 18 Beijing Office 12 02 14 01 Dial Out Line 12 01 11 10 HQ Board Room 11 29 11 05 Details Dial Delete Page 31 MOCET IP3072 Smart Office IP Desk Phone User Guide From the call log lists you can view delete and dial To manage the selected call log e Use the Dial soft key to redi

IP3072 Smart Office IP Desk Phone User Guide

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