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Encore™ 2 User's Guide - CNET Content Solutions

1. Speakers Available on certain models Sample Illustration Back view Back Camera Allows you to take still photos includes flash settings or record videos Speakers Allow you to listen to sounds on your device For more information see Exploring audio features on page 74 Left side WTS8 model WT10 model Headphone Microphone jack Micro HDMI port 9 Ge ms ZS Se lt ial Speaker microSD slot Micro USB port Sample ilustration Left side view Headphone Microphone jack Allows you to listen to or record sounds onto your device For more information see Using external speakers or headphones on page 75 34 Ww Ww Getting Started Features and components Speaker Allows you to listen to sounds on your device For more information see Exploring audio features on page 74 microSD slot Supports the use of microSD SD media For more information see Using a microSD Card on page 76 Micro HDMI port Allows connection to an HDMI compatible television or external display device Micro USB port Allows the transfer of data via the USB cable and charging of the battery via the USB AC adaptor Right side i 2 e o D gt WT8 model Power button 4 Internal microphone microSD slot Volume control button
2. NOTE Please handle your device carefully to avoid scratching or damaging the surface Wall Outlet The fastest way to charge your tablet is with the included USB AC adaptor plugged into a wall outlet Charging the RTC battery Your device may have an internal real time clock RTC battery The RTC battery powers the System Time Clock and BIOS memory used to store your device s configuration settings When fully charged it maintains this information for up to a month when the device is powered off The RTC battery may have become completely discharged while your device was shipped resulting in a CMOS error message during startup The error message may vary by device model NOTE Depending on your system the RTC battery may only charge while the device is turned on To recharge the RTC battery plug the device into a live electrical outlet via the USB AC adaptor and leave the device powered on for 24 hours NOTE It is seldom necessary to charge the RTC battery because it charges while the device is on If the RTC battery is low the real time clock and calendar may display the incorrect time and date or stop working The device can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Mobile Computing 61 Charging the battery Determining remaining battery power NOTE Wait a few moments after turning on the device before trying to monitor
3. W Web See World Wide Web Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also nfernet Index A AC power 59 accessing network 74 adding optional external devices 41 apps searching 55 starting from Start screen 54 audio features 74 B backing up data 30 backing up files 52 56 battery battery life 58 care 66 changing 65 charge time 59 charger 59 charging 38 59 charging the real time clock RTC 60 conserving power 63 determine remaining power 61 low charge 61 maintaining 66 maximum capacity 58 power management 59 power options 62 real time clock RTC 59 recharge time 58 RTC memory 59 running device on battery power 57 safety precautions 66 setting notifications 62 taking care of 65 when the battery runs low 61 button power 38 buttons power button 34 35 volume control button 34 35 Windows button 35 C Camera Back 33 caring for your device 50 121 1 2 2 Index changing Device Manager battery 65 fixing a problem 88 charging the battery 38 device will not start cleaning the device 50 troubleshooting 83 communi
4. WT10 model Speaker Sample lllustration Right side view 1 Ww Internal microphone Allows you to record sounds using the device s internal microphone or an optional external microphone You can listen to audio files using the built in speakers headphones or external speakers microSD slot Supports the use of microSD SD media For more information see Using a microSD Card on page 76 Volume control button Allows you to increase decrease the volume Power button Turns the device on and off Press and hold the button for several seconds to turn the device ON OFF Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode For more information see To Shut down your device on page 40 Getting Started 3 5 Features and components Speaker Allows you to listen to sounds on your device Top WTS8 model m Headphone Microphone jack i c0 ac gt J Windows button Micro USB port WT10 model Internal microphone Power button ez c5 TeS tS Windows button Volume control button Sample Illustration Top view Headphone Microphone jack Allows you to listen to or record sounds onto your device For more information see Using external speakers or headphones on page 75 K Ww Windows button Allows yo
5. fails to start properly twice the Windows Boot menu will launch To enter the Advanced Startup options manually 1 Press the Windows g button on the side of the device to display the Start screen and swipe in from the right edge of the screen 2 When the Windows charms appear touch the Settings EJ charm 3 Touch Change PC Settings Touch Update and recovery 5 Touch Recovery If Something Goes Wrong 8 5 The Windows operating system is not working 6 Touch Restart Now under Advanced Startup The device restarts 7 Touch Troubleshoot from the menu You now have several options Refresh your device Your files and personalization settings won t change K Ww Your device settings will be changed back to their defaults Your Apps from the Windows Store are retained Apps you installed from discs or Web sites are removed A list of removed apps is saved to your desktop For more information see Refresh your PC with user s data on page 42 Reset your device A All of your personal files and apps are removed om Your device settings are changed back to their defaults For more information see Reset your PC on page 45 Advanced options Choosing this option presents you with another set of options System Restore System Restore allows you to use a Restore point to return the device to a state at which it was performing properly Restore points may be creat
6. reverses its direction at regular intervals Compare Direct Current DC 1 O 8 Glossary application A computer program that you use to perform tasks of a specific type Applications include word processors spreadsheets and database management systems See also program B backup A copy of a file usually on a removable disk kept in case the original file is lost or damaged Basic Input Output System BIOS See 8 05 baud rate The speed at which a communication device such as a printer or modem transmits information Baud rate is the number of signal changes per second not necessarily the same as bits per second See also bits per second Blu ray Disc BD Offering more storage capacity than DVDs the format was developed to allow for more data storage and to enable recording and playback of high definition video HD BIOS Basic Input Output System Basic instructions stored in read only memory ROM containing the information the computer needs to check hardware and load the operating system when you start up the computer bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a pr
7. which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See also World Wide Web K keyboard shortcut A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse L L1 level one cache Memory cache built into the processor to help improve processing speed See also cache CPU cache L2 cache L2 level two cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network Glossary 1 1 5 LED Light Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the source of light which offers long life and high efficiency output Multiple diodes are used together since the light created by individual light emitting diodes is small compared to incandescent and compact fluorescent lamps LCD Liquid Crystal Display A type of display that uses a liquid substance between two
8. A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fax modem hard disk drive network adapter sound card or SCS adapter Glossary 1 1 7 peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when followed by a device manufacturer allows a computer to configure itself automatically to work with the device pointer An icon usually an arrow that moves on the screen when you slide your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you plug in a cable for connection to a network or a peripheral device processor See Central Processing U
9. appears 2 Touch System and Security and then System 3 In the left pane touch System Protection The System Protection tab of the System Properties window appears 4 Touch System Restore 5 Touch Next 6 Touch the Restore point you want to use and then touch Next The time stamp and description of each Restore point is displayed NOTE At this point you can touch Scan for affected programs to determine what the impact of using the chosen Restore Point will be 7 Verify that the Restore point you chose is the correct one If it is not touch Back to return to the previous step If Something Goes Wrong 99 Develop good computing habits 8 Close all programs and save all open files 9 Touch Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created and then the device will be automatically restarted Backing up your data or your entire device with the Windows operating system The most valuable component of your device system is the data you create and store on its internal storage drive Since problems with either hardware or software can make the data inaccessible or even destroy it the next most valuable component of your device system may be a recent backup of your data Fortunately the Windows operating system offers a convenient way to back up your device or just your imp
10. complies with Canadian ICES 003 Cet appareil num rique de la classe B est conform a la norme NMB 0083 du Canada This device complies with RSS 210 of Industry Canada CAUTION The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The RF device shall not be co located with any other transmitter that has not been tested with this device Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device L utilisation de ce dispositif est soumis aux deux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit tre pr t a accepter tout brouillage radio lectrique regu m me s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing
11. drivers originally shipped with the computer may be restored Any files that you created may not be restored during this process Be sure to separately save the files you have created to external media using Windows or another backup program For more information see Backing up your work on page 56 KZ Refresh your PC with user s data CAUTION Using Refresh your PC recovers your Windows installation to an earlier state while attempting to keep your data and apps you installed from the Windows Store Your PC settings and any Desktop Applications installed from media or websites will be deleted Toshiba does not guarantee that your data will not be deleted during the Refresh process Please make a back up of your data to external media before executing this process For more information see Backing up your work on page 56 NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor You can recover the factory default software refresh your PC while the computer will attempt to back up your data using the utilities stored on your computer s internal storage drive Getting Started 4 3 Refresh or Reset your PC G TECHNICAL NOTE Your data will be copied into the backup folder All of the data will be moved to this folder 5 during the recovery process however the current directory structure will be retained 1 Press t
12. function mode Notification Some functions show the toast notification at the edge of the screen This option tums on off the notifications ones Cm OK Cancet Apply Sample Image Function Key 3 Slide the ON OFF switch to enable disable the notification 4 Touch Close Utilities 8 1 Service Station Service Station The Service Station helps you keep your new device running at its best by notifying you when updated software firmware documentation or other information is available for your device The Service Station will alert you when updates are available and you can then choose to install the updates if you wish Chapter 6 If Something Goes Wrong Some problems you may encounter when using your device are relatively easy to identify and solve Others may require help from your network administrator or the manufacturer of the software program This chapter aims to help you solve many problems by yourself It covers the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program or application stops responding NOTE The operating system allows for the use of both applications Apps used with the Windows Modern UI and programs used in the traditional Windows desktop environment For the purpose of simplifying the information we will use
13. it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data 2 Create a restore point 3 Install one item of hardware or software If Something Goes Wrong 1 01 f you need further assistance 4 Restart the Windows operating system 5 Use the new hardware or software for a while noting any new problems Make sure that your critical applications email business applications etc are working correctly and verify that important devices are still functioning 6 For each additional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed If you need further assistance If you have followed the recommendations in this chapter and are still having problems you may need additional technical assistance Since some problems may be related to the operating system or the program you are using it is important to investigate all sources Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your device and or program Your dealer is your best source for current information For the de
14. not found 87 Windows operating system not working 84 wireless networking 94 turning on power 38 U USB AC adaptor 37 using a microphone 74 Web Camera 76 Utilities 79 V video projector adjusting display 49 volume control button 34 35 W warranty standard limited warranty 28 Web Camera using 76 Web camera Front 32 Web Camera light 76 Web sites 101 Wi Fi wireless networking 73 Windows button 35 Windows Charms Devices 69 Search 69 Settings 69 Share 69 Start 69 Windows charms 69 Windows operating system desktop 70 77 troubleshooting 84 Windows Store 72 wireless networking 73 troubleshooting 94
15. site at accessories toshiba com Refer to this site often to stay current on the most recent software and hardware options for your device and for other product information 90 If Something Goes Wrong Display problems For more information on maintaining battery power see Changing the battery on page 65 Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Touch the screen to activate it 1 If you are using the built in screen make sure the display priority is not set for an external monitor To do this press the Windows 8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch Devices 3 Touch Project and then touch Second screen If you are using an external monitor 1 Ww Check that the monitor is turned on Check that the monitor s Power cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the device is firmly attached Try adjusting the contrast and brightness controls on the external monitor Check the display priority as described above The screen does not look correct Choose a theme for your desktop background under Change the visuals and sounds on your device in the Themes panel You can also change the setting for indivi
16. the device to display the Start screen and swipe in from the right edge of the screen 2 When the Windows charms appear touch the Settings EJ charm 3 Touch Change PC Settings The PC settings window appears Ae Sample Image PC settings screen 4 Touch Update and recovery 5 Touch Recovery Refresh or Reset your PC Select Remove everything and reinstall Windows and touch Get Started The Reset your PC screen appears Touch the Next button The Do you want to fully clean your drive screen appears Select one of the following options Just remove my files Fully clean the drive Getting Started 4T Connecting an external device The Ready to reset your PC screen appears Sample Image Ready to reset your PC screen 9 Touch the Reset button The Resetting your PC window appears When the process is complete your system will reboot your Windows operating system NOTE Selecting the Fully clean the drive option may take several hours Connecting an external device You can easily attach an external device to your device To do this 1 Read the directions that came with the external device to see if you first need to install new software 2 Connect the external device s video or USB cable to the port on your device and to the external device 3 Connect the external device s power cable to a live electrical outlet if applicable
17. the indicator light to go out Chapter 5 Utilities Your device includes several utilities designed to help you to reconfigure your system to best meet your individual needs Together these allow you to ascertain certain system details set additional options or change default options These utilities are described in this chapter NOTE The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system Function Key Service Station 19 8 O Utilities Function Key Function Key NOTE The Function option is disabled by default TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn Some functions show the toast notification at the edge of the screen These settings turn notifications ON OFF 1 To access Function Key from the Start screen begin typing Function Key 2 Touch Function Key The Function Key screen appears TOSHIBA X E ae T ji Pressing F12 will toggle airplane mode on off Bluetooth keyboard will be terminated and not function white in airplane mode To turn on off airplane mode without a keyboard open Function Key the Charms Bar tap on Settings then tap or click the network icon Function Keys Mode Set mode for the F1 F12 function keys Special function mode allows you to use special functions without pressing Fn key Special
18. to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the computer reads when you start it up See also B OS memory Compare RAM S Secure Digital SD A small portable non volatile memory card used to store and transfer data between digital products providing encryption capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware Glossary 1 1 9 solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see also hard disk Solid state drives hold a large amount of information and are used for storage of programs and data Start screen Displays the new Windows operating system look and feel Suspend A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to contin
19. to reducing electronic waste In order to ensure efficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit toshiba com recycle Reuse Donation Recycling Functional devices can be donated to a local charity or resold easily through a Toshiba branded program Non working Toshiba devices can be mailed back for free recycling For additional details please visit toshiba com recycle Contents IPO CUIC HON ccssccacasscdeaninesnctasncsactosnassetioncoseasacnieetennes 25 TRIS JUIQ O scstiansascn iinan asasan 26 Safety iCONS ccceeeeceeeeeeeeeeeneaeeaaeeaeenaeeeaeees 27 Other iCONS USE ccccceeeseeeeeeeseeeeeteseeenes 27 Your device s features and specifications 28 DOCUMENTATION ccceeeeceeeceesceeeeteseneetenseeeetenes 28 Service OPTIONS 2 nasau eed ee ene 28 Precautions ccccccesseeeeceeeeseeeeceeseeeeeeeaeeees 29 File MANAGEMENT TtIPS ccceecceeceeceeeceeeeeeeeeeeeeees 30 Chapter 1 Getting Started ccccccccccceeeeeeeeeeeeees 31 Selecting a place to WOrkK 2 ccceeeseeeeeeeeeeeees 31 Features and COMponents cccccccceceeeeeeeeeees 32 FP ON eee a E 32 BACK ansa iien a a aa aE 33 CTU
20. using the System Restore utility 1 Press the Windows s8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm Then touch the Search field and type Control Touch Control Panel in the list that appears Touch System and Security and then System In the left pane touch System Protection The System Protection tab of the System Properties window appears 4 Touch Configure 5 Under Restore settings select Turn on System Protection 98 If Something Goes Wrong Develop good computing habits 6 7 8 9 Touch OK Touch Create Touch the input field and enter a name that is descriptive enough to be easily understood in the future such as Before installing Brand X Accounting app Then touch Create The Windows operating system creates the restore point automatically stamps it with the current date and time and displays a message that the restore point was successfully created Touch Close Then at a later time you can re establish your Windows configuration using the saved restore point To do this 1 Press the Windows g3 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm Then touch the Search field and type Control Touch Control Panel in the list that
21. you delete a large number of files or very large files from the internal storage drive there may be insufficient space available in the Recycle Bin to hold these files In this case Windows will prompt you to either permanently delete the file s or cancel the deletion If you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help K kod K Ww NOTE Touch and hold an icon to display a popup description of the file contents Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Taskbar Each time you open a program a button associated with that program appears on the taskbar With some programs a button appears on the taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one touch the associated taskbar button 12 Exploring Your Device s Features Windows Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications Typical tasks in the notification area are Current time P
22. 4 Turn on the external device if applicable Your device may automatically detect the external device 4 8 Getting Started Using external display devices c Using external display devices Available on certain models Your device comes with a built in display but you can also connect an HDMI compatible television or external display device via the Micro HDMI Out port NOTE To locate your Micro HDMI Out port please refer to your Quick Start document L Micro HDMI Out port on display panel tablet Available on certain models Sample Illustration Video port Selecting video cables To connect a device to the Micro HDMI Out port you must purchase the appropriate cable Connecting an HDMI compatible television or display device To connect an HDMI compatible television or display device Connect one end of the cable not included with your device to the Micro HDMI Out port on the side of the display panel tablet and then connect the other end of the cable to your television or display device Refer to the manual that came with the television or display device for more information Your device should automatically detect the external display device Connecting an external monitor or projector You can easily attach an external monitor or projector to your device if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you f
23. 6 Glossary multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a computer program or presentation Musical Instrument Digital Interface See MIDI N network A collection of computers and associated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen Compare interlaced non system disk A disk for storing programs and data that cannot be used to start the computer Compare system disk O online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs that controls how the computer works Examples of operating systems are the Windows Vista Windows 7 and Windows 8 operating systems optical disc drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette password
24. Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the device and the printer 9 4 If Something Goes Wrong Wireless networking problems Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in the instructions that came with the printer You may have connected the printer while the device is on Disable Sleep mode turn off the device and turn off the printer Turn the printer back on make sure it is online and then turn the device back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints correctly the problem may be in your original file If you cannot resolve the problem contact the printer s manufacturer The printer will not print what you see on the screen Many programs display information on the screen differently from the way they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print Contact the software manufacturer for more information Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems specifically wireless Wi Fi networking The terms and concepts used assume a ba
25. E OF THE device PRODUCTS IN ANY CRITICAL APPLICATIONS IF YOU USE THE device PRODUCTS IN A CRITICAL APPLICATION YOU AND NOT TOSHIBA ASSUME FULL RESPONSIBILITY FOR SUCH USE Radio Frequency RF Energy Exposure When the transmitter and receiver on your device is powered ON RF energy is received and transmitted The power level your device transmits at is controlled by your network access while in communication Your device is approved to the radio standard by the country region listed in the approved countries table for the module installed in your device 4 FCC Notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiv
26. ECHNICAL NOTE Some features defined in this glossary may not be available on your device wh Acronyms The following acronyms may appear in this User s Guide AC Apps BIOS BD ROM bps CD CD ROM CD RW CMOS CPU DC DMA DIMM Alternating Current Applications Basic Input Output System Blu ray Disc Read Only Memory bits per second Compact Disc Compact Disc Read Only Memory Compact Disc Rewrite Memory Complementary Metal Oxide Semiconductor Central Processing Unit Direct Current Direct Memory Access Dual Inline Memory Module 105 1 06 Glossary DOS DPI DVD DVD ROM eSATA FAT FCC GB GBps HDD HDMI Disk Operating System Dots Per Inch Digital Versatile or Video Disc Digital Versatile or Video Disc Read Only Memory external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte gigabytes per second Hard Disk Drive High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer HTML IEEE 1 0 IRQ ISP KB LAN LCD LED MB MBps MIDI PC PCI PCMCIA RAM Electronics Control Hypertext Markup Language Institute of Electrical and Electronics Engineers Input Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal Display Light Emitting Diode megabyte megabytes per second Musical Instrument Digital Interface Personal Computer Peripheral Compo
27. ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 19 Trademarks Encore is a trademark of Toshiba America Information Systems Inc and or Toshiba Corporation Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Toshiba is under license Other trademarks and trade names are those of their respective owners U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol amp DTS and the Symbol together are registered trademarks and DTS Premium Voice Pro is a trademark of DTS Inc DTS Inc All Rights Reserved The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Intel Intel Core Celeron Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Ou
28. ERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THEREFROM WHEN COPYING OR TRANSFERRING YOUR DATA PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The device you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage ACCORDINGLY TOSHIBA ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE US
29. Licenses 19 microphone 33 35 M microSD slot 34 ae power a o connecting cable to USB AC inserting memory media 77 arapo y removing memory media 77 cord cable connectors 104 Micro USB port 34 35 energy saving features 57 microphone turning on 38 using 74 USB AC adaptor 37 microphone jack 33 35 power button 34 35 38 power down microSD Card using 76 microSD slot 34 monitor connecting 48 monitor problems troubleshooting 90 mouse properties 54 N network accessing 74 connecting your device 74 networking wireless 73 notification area 72 notifications 72 O online resources Toshiba 56 optional external devices adding 41 shut down 40 power management 59 optimum performance 59 power plans selecting power plan options 64 power saving options 63 precautions safety 29 printer troubleshooting 93 problem solving contacting Toshiba 101 Startup options 84 projector connecting 48 R real time clock RTC battery 59 recording sounds 74 recovery Index 124 refresh your PC 42 reset your PC 45 recycle bin icon 71 Refresh and Reset PC 41 refresh your PC with user s data 42 registering device 39 restore points troubleshooting 97 running device on battery power 57 S safety device 67 disposing of device 66 icons 27 precautions 29 safety precautions battery 66 saving files 55 selecting a place to work 31 power plan options 64 video cables 48 Service Station 81 setting low bat
30. O IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Mexico Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Toshiba de M xico S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF If Something Goes Wrong Toshiba s worldwide offices Spain Toshiba Information Systems Espa a S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States 103 United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany For more information on additional Toshiba worldwide locations please visit www toshiba co jp index htm Appendix A Power Cord Cable Connectors Your device ships with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 104 Glossary gj T
31. Pour empecher que cet appareil cause du brouillage au service faisant l objet d une licence il doit etre utilize a l interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire l objet d une licence CAUTION This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems Please note that high power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device 11 Les dispositifs fonctionnant dans la bande 5150 5250 MHz sont r serv s uniquement pour une utilisation a l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites mobiles utilisant les m mes canaux Veuillez noter que les utilisateurs de radars de haute puissance sont d sign s utilisateurs principaux c a d qu ils ont la priorit pour les bandes 5250 5350 MHz et 5650 5850 MHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL NOTE The above caution applies to products that operate with an 802 11a radio dev
32. SIGE in a 33 Right SIS iccieenioniesdive anaa 34 TOD ivesiaeiecsiteeseeecthtiaiteniatciiatendinme ies 35 BOOM nnee a S 36 Setting up your device vveiesuiistresuvancstiunassaneaucacnsiind 36 Connecting to a power SOUICE ceseeeeeeeee 37 22 Contents Charging the battery eeeessseeeeeeeeeeeeneeeeeeeeeees 38 Using the device for the first time e 38 Turning on the POWE cceeeeeeeeeeeeeeeeeeeetees 38 Initial SetuP 39 Setting up your SOftWALIE ceeeeeeeenteetees 39 Registering your device with Toshiba 39 To Shut down your AeVICEC ccccesssssseseeeeeeeeeees 40 To place your device in Sleep mode 0 008 40 Adding optional external devices 6 41 Refresh or Reset your PC cccccceeeeeeeeeeeeeeeeees 41 Refresh your PC with user s data 42 Reset your PC cccccccccecccceccceceeeeeeceeeeeseeeees 45 Connecting an external device cceeeeeeeeeees 47 Using external display devices ceeceeeeees 48 Selecting video Cables ceseeeeeereeeees 48 Connecting an HDMI compatible television or display device 000 48 Connecting an external monitor or 0 lt 0 0 0 ee 48 Directing the display OutpuUt ceeeee 49 Adjusting the quality of the external displaya eiee e sete aae 49 Customizing your device s settingS 50 Caring
33. See also DVD ROM 1 1 2 Glossary DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An external device that supports hot swapping and fast data transfer Very useful in storing and transferring large files executable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its capabilities Other names for an expansion device are port expander port replicator docking station or network adapter extension See file extension external device See device F file A collection of related information saved on disk with a unique name A file may be a program information used by a program or a document See also document File Allocation Table FAT The section of a storage drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also fe ex
34. TOSHIBA Leading Innovation gt gt gt encore 2 User s Guide If you need assistance Technical support is available online at Toshiba s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 82 in this guide GMAD00397010 06 14 2 AWARNING Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling For the state of California only Model WT8 B WT10 A Series Recordable and or ReWritable Drive s and Associated Software Warranty The device system you purchased may include Recordable and or ReWritable optical disc drive s and associated software among the most advanced data storage technologies available As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLI
35. Then type a file name and touch Save Using external speakers or headphones NOTE To locate your headphone microphone jack please refer to your Quick Start document Your device is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers A CAUTION Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing S TECHNICAL NOTE When using amplified speakers use A speakers that require an external power source Other amp types of speakers will be inadequate to produce sound from the device To play back sound files through external speakers or headphones 1 Locate the headphone microphone jack on the device 2 Using any necessary adapters plug the cable from the headphones or external speakers into the headphone microphone jack The headphone microphone jack requires a 16 ohm stereo mini connector To adjust the volume For external speakers use the volume controls on each speaker For headphones use the device s volume control 76 Exploring Your Device s Features Using the Web Camera C2 Using the Web Camera Your computer may come with two built in Web Cameras One is located on the front and one on the back of the display With these Web camer
36. USB Power cable into the Micro USB port on the device NOTE Do not force the plug into device 3 Connect the USB AC adapter to a live electrical outlet 3 8 Getting Started Charging the battery AWARNING Never attempt to connect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury Charging the battery NOTE The device s battery is not accessible by the user Before using the battery to power the device you must charge the battery To charge the battery leave the device plugged into the USB AC adaptor with the device turned off NOTE Battery life and charge time may vary depending on the applications power management settings and features used Using the device for the first time The device is now ready for you to turn it on and begin using it see Exploring Your Device s Features on page 68 Turning on the power To turn on the device 1 Make sure any external devices such as the USB AC adaptor if you plan to use AC power rather than battery power are properly connected and ready 2 Check to ensure that all slots are empty 3 Press and hold the Power button for several seconds Sample Illustration Turning on the power Getting Started 39 Registering your device with Toshiba Initial setup The Startup screen is the first screen displayed when you turn on you
37. age device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than some external media and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable hardware The physical components of a computer system Compare software HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI CEC HDMI Consumer Electronics Control One A V component can control another while using this function if connected with HDMI cables See also HDMI 1 1 4 Glossary Hibernation A feature of many Toshiba computers that saves to the internal storage drive the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Sleep Suspend hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change l icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in
38. ain Hazardous Substances in electrical and electronic equipment ROHS which restricts use of certain chemicals including but not limited to lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its device component suppliers to meet ROHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process 25 26 Introduction This guide NOTE Certain Microsoft software product s included with this device may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES Product activation procedures and Microsoft s privacy policy will be detailed during initial launch of the product or upon certain reinstallations of the software product s or reconfigurations of the device and may be completed by Internet or telephone toll charges may apply Some software may differ from its retail version if available and may not include user manuals or all program functionality NOTE The product specifications and configuration information are designed for a product Series Your particular model may not have all the features and specifications listed or illustrated For more detailed information about the features and specifications on your particular model please visit Toshiba s We
39. ardous situation which if not avoided may result in minor or moderate injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in property damage NOTE Provides important information Other icons used Additional icons highlight other helpful or educational information GI TECHNICAL NOTE This icon indicates technical information about the device whe HINT This icon indicates helpful hints and tips Y 7 DEFINITION This icon indicates the definition of a term f used in the text 2 8 Introduction Documentation Your device s features and specifications Certain device chassis are designed to accommodate all possible configurations for an entire product Series Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the device chassis unless you have selected all those features This information applies to all the features and icons described in this guide Below are examples of some of the many possible icons used on your device O yp a Sample Illustration System icons Documentation Your device comes with the following documentation 1 An electronic version of the User s Guide this document A Quick Start document It may also include other documentation For accessory information visit Toshiba s Web site at accessories toshiba com S
40. as you can do the following Take pictures and record videos with your device e Ww Chat with others and have them see you while using instant messaging IM programs Ww Have video conference calls NOTE To email instant message or video conference you must be connected to the Internet Depending on your computer model the process of sending email taking pictures or recording video messages may vary To access a Web Camera from the Start screen touch the Camera tile The Web Camera indicator light glows when the Web Camera is active NOTE When the Web cameras are not active the indicator light is off Using a microSD Card The Memory card reader supports the use of a microSD Card This medium can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc NOTE Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system Exploring Your Device s Features T Using a microSD Card n Inserting memory media NOTE To locate your microSD Card slot please refer to your Quick Start document The following instructions apply to all types of supported media devices 1 Turn the media so that the contacts metal areas are facing down away from the display 2 Push the media into the micr
41. ator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery a Pb Hg Cd In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States Although the initial emphasis is in Europe Toshiba is already working with design engineers suppliers and other partners to determine appropriate worldwide product life cycle planning and end of life strategies for our products Please contact your local government for applicable laws and regulations governing the disposal of this product For information on how to trade in or recycle your product visit www reuse toshiba com 13 Europe Restrictions for use of 2 4 GHz Frequencies in European Community Countries Belgi For private usage outside buildings across public grounds over Belgique less than 300m no special registration with IBPT BIPT is required Registration to IBPT BIPT is required for private usage outside buildings across public grounds over more than 300m For registration and license please contact IBPT BIPT Voo
42. b site at support toshiba com While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your device or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide This guide introduces the device s features as well as some basic procedures needed to perform tasks in Windows 8 1 You can Ww Ww Ww Read the entire guide from beginning to end Skim through and stop when a topic interests you Use the table of contents and the index to find specific information Introduction 2 Safety icons J Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries damage to your equipment or loss of data These safety cautions have been classified according to the seriousness of the risk and icons highlight these instructions as follows NINTA Indicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury A CAUTION Indicates a potentially haz
43. cations display set up 73 troubleshooting 90 computing habits display devices troubleshooting 96 external 48 computing tips 51 display external connecting adjusting 49 device to a network 74 external device 47 HDMI compatible TV or display device 48 monitor 48 power source 37 USB AC adaptor 37 USB AC adaptor cord to Micro USB port 37 connecting power USB AC adaptor 37 customize device settings 50 D data backing up 30 data entire system backup troubleshooting 99 desktop creating new icon 71 exploring the 70 icons 71 recycle bin 71 standard features 69 70 device caring for 50 cleaning 50 disposal 66 environmental precautions 67 running on battery power 57 setting up 36 disposal information 20 disposing of your device 66 documentation 28 E exploring desktop 70 Start screen 68 external display device Micro HDMI Out port 48 external display adjusting 49 F features features and components 32 features and components back view 33 bottom view 36 front view 32 left side view 33 right side view 34 top view 35 files backing up 52 56 saving 55 Function Key 80 H headphone jack 33 35 headphones using 75 l icon desktop 71 Index 1 23 moving to desktop 71 P recycle bin 71 PC safety 27 Refresh and Reset 41 Shut down 40 41 port Initial setup Micro HDMI 48 using your device for the first ports time 39 headphone 33 35 internal microphone 34 internal microphone 34 L Micro USB 34 35
44. ce you last saved See Saving your work on page 55 for further information Q HINT Some programs have an automatic save feature cP that can be activated This feature saves your file to the internal storage drive at preset intervals See your software documentation for details 51 52 Learning the Basics Touch screen Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing up because it takes time However if your internal storage drive suddenly fails you will lose all the data on it unless you have a separate backup copy For more information see Data and system configuration backup in the Windows operating system on page 97 Use Error checking and Disk Defragmenter regularly to check and optimize disk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the device if a drive is active Turning off the device while it is reading from or writing to a disk may damage the disk the drive or both NOTE The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system shut d
45. crease its capabilities and functionality Accessing a network For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access Exploring audio features You can use your device to record sounds using the device s internal microphone or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external speakers Recording sounds You may record sounds using the device s internal microphone or by connecting an optional external microphone Using a microphone NOTE To locate your headphone microphone jack please refer to your Quick Start document 1 If you want to use an external microphone connect it to the device 2 Press the Windows s3 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm and in the Search field type Sound Recorder Start Recording Start Recording Stop Recording button Sample Image Sound Recorder screen 3 Touch the Start Recording button 4 Speak normally into the microphone Exploring Your Device s Features T 5 Exploring audio features 5 When you have finished recording touch the Stop Recording button The Save As dialog box appears 6 To save the file touch the field to open the on screen keyboard
46. creen When the Windows charms appear touch the Search fg charm and then type Control Panel Touch Control Panel and then select System and Security and then System Launch the Device Manager and carefully note any error messages these will be very helpful if you should confer with a support technician at a later time K gt NOTE To enable disable the wireless antenna use the Airplane mode switch located under Networks see Setting up for communications on page 73 Use IPCONFIG to verify that the device has a useful IP address one other than the private address of 169 254 xxx xxx assigned by Windows 1 Press the Windows g button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm Then touch the Search field and begin typing Cmd 2 Touch Command Prompt 3 Enter IPCONFIG ALL and then press ENTER The IP address for each active network adapter will be displayed 96 If Something Goes Wrong Develop good computing habits If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases Develop good computing habits Save your work frequently You can
47. dual components separately by selecting an item from just below the Themes panel Desktop Background Color Sounds and Screen Saver For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the device s internal display To change the display properties 1 Touch amp hold in a blank area of the Windows desktop If Something Goes Wrong 91 Disk or storage drive problems 2 Touch Personalize and then Display Use the menu on the right hand side of the page to Adjust resolution 2 Ww Adjust brightness K Aa Calibrate color 2 Ww Change display settings K Ww Project to a second screen Adjust ClearType text 4 Touch OK The display mode is set to Simultaneous and the external display device does not work Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher Devices that do not support this resolution will only work in Internal External mode and not simultaneous mode Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Err
48. e Internet Chapter 1 Getting Started This chapter provides tips for using your device effectively summarizes how to connect components and explains what to do the first time you use your device Please read the safety instruction information on the Quick Start document that shipped with your device carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury property damage or damage the device Selecting a place to work Your device is portable and designed to be used in a variety of circumstances and locations 31 3 2 Getting Started Features and components Features and components For further details on each of the items listed in the following section be sure to follow the provided references to sections later in this document Front WTS8 model WT10 model m Front Web Camera m Front Web Camera FN I 5 N aan Displa C play Available on certain models Sample Illustration Front view Front Web Camera Allows you to take still photos includes flash settings or record videos For more information see Using the Web Camera on page 76 Getting Started 3 3 Features and components Back WTS8 model WT10 model m Back Camera Back Camera 5 r TOSHIBA i L J TOSHIBA
49. e device and disks away from objects that generate strong magnetic fields such as large stereo speakers gt Ww Ww Scan all new files for viruses This precaution is especially important for files you receive via email or download from the Internet Occasionally even new programs you buy from a supplier may contain a virus You need a special program to check for viruses 30 Introduction File management tips File management tips K Ww Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place As you work with data it exists in the device s memory This memory is called volatile memory because it is only active while the device is turned on When you turn off the device all the data remaining in volatile memory is lost To help avoid data loss save your work to Internal Storage or network storage Your work data will remain in internal storage to be called up when you need it As long as the internal storage remains healthy your data is relatively safe However on occasion hardware failures do happen If you experience a hardware failure your data could be lost As an extra step to help avoid data loss back up your data See Backing up your work on page 56 for more information Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from th
50. e varies depending on usage Battery may not charge while the device is consuming full power After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the device on battery power at least once a month The Lithium lon battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please see Maintaining your battery on page 66 for procedures If the device is continuously operated on AC power either through an USB AC adaptor or a port replicator if applicable to your system for an extended period more than a month the battery may fail to retain a charge This may shorten the life of the battery and may cause the battery meter to be inaccurate NOTE For best performance when playing streaming media especially streaming video either power the device from its USB AC adaptor or set up a power plan that keeps the device running at full performance even when powered from its battery For more information about Windows power plans see Power Plans on page 64 The device may also have an internal real time clock RTC battery Mobile Computing 59 Charging the battery The RTC battery powers the RTC memory that s
51. ed C2 When new hardware or software is installed M Manually by the user System Image Recovery Windows will Recover the Operating system using a specific image provided by the user Startup Repair This feature automates the repair process The Operating System will automatically look for problems and repair them if possible 86 If Something Goes Wrong The Windows operating system is not working Command Prompt The command prompt is a very powerful tool for advanced users Startup Settings In previous Operating Systems the majority of the options found on this menu were available by pressing the F8 key during the Windows boot process K K2 Ww Ww Z Ww Ww Z Ww Ww Enable low resolution video mode Restarts Windows using your current video driver at low resolution This allows you to reset your display settings in the event they have been improperly set Enable debugging mode Starts Windows in an advanced troubleshooting mode Enable boot logging Creates a file that lists all the drivers that are installed during startup Enable Safe Mode Starts Windows with a minimal set of drivers and services If the device starts and runs in Safe Mode you will know the Operating System is most likely working properly and that you should look to third party applications or drivers for the source of your problem Disable driver signature enforcement Allow
52. ed with your device as well as the information that may come with the programs and devices you purchase If Something Goes Wrong 97 Develop good computing habits Your local computer store or book store sells a variety of self help books you can use to supplement the information in the manuals Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with restore points The System Restore feature of the Windows operating system quickly creates restore points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings It is also easy to undo a restore point selection if you change your mind Follow these steps to create a restore point
53. ervice options Toshiba offers a full line of service programs to complement its standard limited warranty Toshiba s standard limited warranty extended warranty and service upgrade terms and conditions are available at warranty toshiba com To stay current on the most recent software and hardware options for your device and for other product information be sure to regularly check the Toshiba Web site at support toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 82 Introduction 2 Service options O Precautions Your device is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the device WARNING Keep this device away from small children This device is not a toy and may be hazardous to small children for example small detachable parts may be a choking hazard Improper use of device could result in loud volume emitting from the device possibly causing hearing damage and improper use and handling of batteries could result in possible injury CAUTION Never place a heavy object on the device and be careful not to drop a heavy object onto the device It could damage the device or cause system failure Turning off the device while it is reading from or writing to flash media may damage the flash media Keep th
54. f low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2014 by Toshiba America Information Systems Inc All rights reserved Export Administration Regulation This document contains technical data that may be controlled under the U S Export Administration Regulations and may be subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited 18 Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL
55. fer to Saving system configuration with restore points on page 97 Before installing anything use the System Restore utility to set a restore point see the section titled restore points If anything goes wrong you will then be able to easily restore the Windows operating system to the state it was in prior to the installation undoing any changes that the installation process introduced Back up your critical data see Backing up your data or your entire device with the Windows operating system on page 99 Have your back up media on hand in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the device If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow the installation instructions that accompany the hardware or software Restart the Windows operating system Always restart the Windows operating system after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your device system install just one ata time creating restore points immediately before each successive installation This will make
56. for your COVICEC cccceceeeeesseeeereeeeeneee 50 Cleaning the device seesseeeceeeeeeeeeeeeees 50 Chapter 2 Learning the BaSICS ceceeeeeeeee 51 COMPUTING TIPS risici a 51 TOUCH SCIGON waciseccsedisiasieeenteedeveecaieisavvieteeatee as 52 Touch screen navigation 53 Mouse properties cceeeeeeeee eee eeeeeeeeeeeeeeeeeeees 54 Starting AN APP ssieciictiedsiesatiechateddeeeiiivs elites 54 Starting an app using Search eee 55 Saving your WORK sisienascivwnaunaaunssccduiivaanentannaeadusinins 55 Backing Up your WOKK ccccceeeeeeeeeeeeeeeeeeeneeeeees 56 Toshiba s online resources ceceeeeeeeeeeeeeneeeeeees 56 Contents 2 3 Chapter 3 Mobile COMPUTING eee 57 Toshiba s energy Saver design 57 Running the device on battery power 57 Battery Notice csceeeeeeeeeeeeeeeeeeeeeneeees 58 Power IMAMAGSMGN sends diseSnauninrcndda 59 Charging the battery cceeeeeeseeeeeeeeeeees 59 Charging the RTC battery s s 60 Determining remaining battery power 61 What to do when the battery runs low 61 Setting battery notifications cee 62 Conserving battery DOWED ccccceeeeeeeeeees 63 Power PIANS 00ceeeeeeeeeeeeeeeeeeeeeeeeeneeeneennes 64 Changing the battery ivcsa siesereusivenscnacceeaneadennids 65 Taking care of your battery cceceeeeeeeeeeeeeeeee
57. g the Shut down command save your work on the internal storage drive external media or flash media This is one of the most important rules of computing Many applications offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature 56 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your device You can back up your files to different types of media such as an USB Flash external storage drive or to a network if available To back up several files at one time use the Microsoft Windows file recovery program preinstalled on the device s internal storage drive Also see Backing up your data or your entire device with the Windows operating system on page 99 or HINT Backing up all the files on your internal storage drive may take a considerable amount of time You may prefer to use a high capacity file recovery system such as an external hard drive or a high capacity microSD Card Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 101 Chapter 3 Mobile Computing This chapter covers all aspects
58. he Windows s8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen 2 When the Windows charms appear touch the Settings EJ charm 3 Touch Change PC Settings The PC settings window appears N Sample Image PC settings screen 4 Touch Update and recovery 5 Touch Recovery 6 Select Refresh your PC without affecting your files and touch Get Started Refresh or Reset your PC The Refresh your PC screen appears Toshiba does not guarantee successful data back up Be sure to save your work to external media before executing the recovery see Backing up your work on page 56 Touch the Next button to begin The Ready to refresh your PC screen appears You will be prompted to refresh your system Touch the Refresh button Getting Started 4 5 Refresh or Reset your PC 9 Your system will restart The Refreshing your PC window appears When the process is complete your system will reboot your Windows operating system Reset your PC CAUTION The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 56 NOTE During the recovery process your computer be must connected to an external power source via the AC adaptor 1 Press the Windows s8 button on the side of
59. ice Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards Supplementary The product complies with the Information requirements of the Low Voltage Directive 73 23 EEC the EMC Directive 89 336 EEC and or the R amp TTE Directive 1999 5 EC compatible with the ROHS Directive 2011 65 EU and the Eco Design Directive 2009 125 EC ErP and the related implementing measures This product is carrying the CE Mark in accordance with the related European Directives The party responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany 12 The European Union WEEE Waste from Electrical and Electronic Equipment Directive Information The European Union WEEE Waste from Electrical and Electronic Equipment Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse This Directive requires producers of electrical and electronic products put on the market in European Union EU member countries after August 2005 to mark such products with a crossed out wheeled bin with a black bar symbol If the product s battery or accumul
60. in accordance with the Federal Communications Commission FCC and Industry Canada IC A substantial safety margin is set to assure the safety of all persons regardless of health A unit of measurement known as the Specific Absorption rate or SAR is utilized for the radio wave exposure guidelines The SAR measurement for devices does not exceed 1 6W kg The actual SAR values for your device while in use are normally well below the stated values The operating power of your device is automatically decreased when full power is not needed for the wireless connection to increase system efficiency and to minimize interference on the network The lower the power output of the device the lower its SAR value As stated by the World Health Organization present scientific information indicates no special precautions are needed for the use of this device To further reduce any exposure limit your usage AWARNING Turn Wi Fi Bluetooth and Wireless WAN Functionalities off for Cardiac Pacemakers Turn Wi Fi Bluetoot and Wireless WAN functionality off when you are near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instructions of your medical device when using any Wi Fi or Bluetoot or Wireless WAN functionality 10 Canada Industry Canada IC This Class B digital apparatus
61. ing antenna om Increase the separation between the equipment and receiver om Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and your device s ports Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference 1 This device must accept any interference received including interference that may cause undesired operation Contact Toshiba s Support Web site at support toshiba com O1 Bluetooth Wireless Technology Interoperability NOTE This section is only applicable if your system has a Bluetooth module Bluetooth modules are designed to be interoperable with any product with B uvetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is complia
62. ing in serious injury or device failure including but not limited to the loss of data fe ko CZ KZ CZ Z kod Ww Ww Ww K2 Ww Maintaining your battery Fully discharging a battery will allow better accuracy of the battery meter To fully discharge your battery Periodically disconnect the device from a power source and operate it on battery power until the battery fully discharges Disposing of your device Never attempt to dispose of a device by burning or by throwing it into a fire and never allow exposure to a heating apparatus e g microwave oven Heat can cause a device to explode and or release caustic liquid both which may possibly cause serious injury Discard this device in accordance with applicable laws and regulations Mobile Computing 67 Traveling tips Disposal of this product may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government For more information see Device Recycling Information on page 20 or for complete information about Toshiba s recycling programs and initiatives please visit toshiba com recycle Traveling tips The environmental precautions listed in Selecting a place to work on page 31 also apply while traveling Never leave your device on a sunny ledge or in a place where it could get wet or covered in dust 7 Always travel with the device in a carrying ca
63. ing the desktop Tiles Tiles can be accessed and launched from the Start screen Typical Start screen tiles are the Desktop tile and Mail tile as well as tiles representing all other applications downloaded to your system Exploring the desktop You can use its features to start applications find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system rhe b S Finding your way around the desktop Your device s desktop includes several standard features icons taskbar notification area notifications and background pattern Notifications Icons Taskbar Notification area Sample Image Windows Desktop screen Exploring Your Device s Features T1 Exploring the desktop Icons An icon represents a folder file or program that can be quickly activated by touching the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you empty the Recycle Bin TECHNICAL NOTE If
64. irst need to install new software Getting Started 49 Using external display devices 2 Connect the monitor s video cable to the Micro HDMI Out port on the side of the display panel tablet 3 Connect the device s power cable to a live electrical outlet 4 Turn on the external device Your device will automatically detect the external display device Directing the display output You can select the display output using the following steps 1 Swipe in from the right edge of the screen 2 When the Windows charms appear touch Devices S 3 Touch Project 4 Touch Second screen Second screen Sample Image Display options window 5 Select the desired display setting Adjusting the quality of the external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps 5 O Getting Started Customizing your device s settings Customizing your device s settings There are several ways in which you can customize your device to suit your particular requirements You can go into your device settings to make adjustments to your device to suit your needs Press the Windows z button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Settings fJ charm and then
65. ived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the B uetooth module is far below the FCC radio frequency exposure limits Nevertheless the B vetooth module shall be used in such a manner that the potential for human contact during normal operation is minimized J Wireless Interoperability Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision a b g n ac as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance CAUTION Sivetoot and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use B uetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should expe
66. lease handle your device carefully to avoid scratching or damaging the surface Getting Started 3 Connecting to a power source J Connecting to a power source Your device requires power to operate Use the USB Power cable and USB AC adaptor to connect the device to a live electrical outlet or to charge the device s battery WARNING Always confirm that the USB AC adaptor and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury AWARNING Always use the TOSHIBA USB AC adaptor that was provided with your device or use USB AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the device Use of an incompatible USB AC adaptor could cause fire or damage to the device possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor To connect AC power to the device 1 Connect the USB Power cable to the USB AC adaptor WARNING Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling o c 2 Plug the
67. ll require controllers CPU See Central Processing Unit CPU CPU cache A section of very fast memory residing between the CPU and the computer s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs See also cache L1 cache L2 cache cursor An on screen symbol usually a flashing vertical line that indicates the position where characters will appear when you enter data D Desktop Offers the traditional look and feel of the Windows desktop found in Windows 7 and earlier releases of the Windows operating system default The setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or requesting input from the user Glossary 1 1 1 Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare A ternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folde
68. lts to another device that uses the information character Any letter number or symbol you can use on the computer Some characters are non printing characters such as a paragraph break in a word processing program A character occupies one byte of computer storage Charm charms Start screen icons that slide out from the right side of the screen and direct you to various Windows functions chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also double click 1 1 O Glossary color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 How parts of the system are set up that is configured controller A device that controls the transfer of data from a computer to a peripheral device and vice versa For example disk drives monitors keyboards and printers a
69. n by pressing the Windows zg button on the side of the device Press this button again to toggle back to the last app opened or between the Desktop and Start screens if no apps are open For detailed information please refer to the Windows Help and Support By or touching the Desktop tile from the Start screen you will find the Windows settings and features you are most familiar with Exploring Your Device s Features 69 Exploring the Start screen For detailed information on the new functionality refer to the Windows Help and Support hulupius App tiles Apps page icon Sample Image Windows Start screen Charms i Gi ke Use the Windows charms to start apps find documents set up system components and perform most other computing tasks By swiping in from the right edge of your screen you will find a list of charms Search Share Start Devices and Settings Search This charm allows you to search for most anything you need to locate on your device It can help you find apps documents photos and your favorite music Share This charm allows you to share music and photos with your favorite social Web sites Start This charm allows you to view all of the available apps downloaded to your system Devices This charm allows you to manage your hardware devices Settings This charm allows you to manage your system settings 70 Exploring Your Device s Features Explor
70. n continue where you left off 6 2 Mobile Computing Charging the battery Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the device to enter Sleep mode or to completely shut down when the notification goes off To change the default notification settings 1 While on the desktop touch the Battery f icon in the notification area A window appears displaying the power level of the battery 71 available plugged in charging Adjust screen brightness More power options 2 AD Sample Image Power Options screen 2 Touch More power options The Power Options window appears 3 Touch Change plan settings under the power plan to be customized The Edit Plan Settings window appears 4 Touch Change advanced power settings The Advanced settings tab of the Power Options window appears Mobile Computing 6 3 Charging the battery 5 Touch Battery to display the battery options Power Options Advanced settings Select the power plan that you want to customize and B then choose settings that reflect how you want your computer to manage power Change settings that are currently unavailable Balanced Active v B Balanced E Require a password on wakeup On battery Yes Plugged in Yes Desktop background settings Power buttons a
71. n in This device must not be operated in ad hoc mode using channels in the 5 GHz bands in the European Community Ad hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point 15 K7 This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device The Access Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Taiwan Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Ope
72. n on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search E charm touch Settings and in the Search field type Mouse In the list that appears touch your selection The Mouse screen appears Adjust the settings as desired and then touch OK Starting an app To Start an app on the Start screen swipe left or right as needed to reveal the desired app Then touch the appropriate tile To Start an app from the Desktop press the Windows 33 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Start j charm and then touch the appropriate app tile to open Learning the Basics 5 5 Saving your work Starting an app using Search To start an app on the Start screen touch the appropriate tile to open it Swipe your finger to the left or right to reveal more available app tiles On the Start screen swipe Up to search for an app using the Apps page Sample Image Searching for apps The Apps screen appears with the available system apps to choose from or you can enter your search in the search field Continue to swipe Up to reveal more apps NOTE Swipe Down through the pages or press the Windows 48 button on the side of the device to return to the Start screen Saving your work Before you turn off the device usin
73. nche per l uso interno Verificare con i rivenditori la procedura da seguire Nederland License required for outdoor installations Check with reseller for procedure to follow Licentie verplicht voor gebruik met buitenantennes Neem contact op met verkoper voor juiste procedure 14 Europe Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150 5250 5250 5350 5470 5725 MHz Countries MHz MHz Channels 100 104 Channels 36 Channels 52 108 112 116 120 40 44 48 56 60 64 124 128 132 136 Indoor Only Indoor Only 140 Indoor Outdoor Austria O X xX Belgium France O O xX Switzerland Liechtenstein Denmark Finland O O O Germany Greece Ireland Italy Luxembourg Netherlands Norway Portugal Sweden UK Iceland Spain O O O O allowed x forbidden To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4 GHz and 5 GHz channel limitations apply The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies as listed above the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network any European Community country The 5 GHz Turbo mode feature is not allowed for operatio
74. nd lid Display E Battery Restore plan defaults a Sample Image Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs Conserving battery power How long a fully charged battery lasts when you are using the device depends on a number of factors such as How the device is configured How much you use the internal storage drive or other optional devices C Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep which saves power when you turn off the device and turn it back on again Use the Windows power saving option plans 6 4 Mobile Computing Charging the battery These power saving options control the way in which the device is configured By using them you can increase the length of time you can use the device before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do thi
75. nent Interconnect Personal Computer Memory Card International Association Random Access Memory Glossary 1 O7 RGB Red Green Blue light monitor RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User s Guide A active matrix display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller Alternating Current AC The type of power usually supplied to residential and commercial wall outlets AC
76. never predict when your device will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save your work See Computing tips on page 51 for instructions On a regular basis back up the information stored on your internal storage drive Use Windows to back up files or the entire device to an external hard disk Here are some ways you can do this Use the Windows operating system to back up files or your entire device to an external hard disk Z Ww Copy files to a rewritable external storage device e Ww Connect your device to the office network and copy files to your network partition Some people use a combination of these methods backing up all files weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all your programs and data files from a backup source will save time Read the documentation It is very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the device Your ability to solve problems will improve as you learn about how the device and its software work together Get familiar with all of the documentation provid
77. ng system has started properly but you still have a problem using your device the online Help can assist you in troubleshooting the problem To open online Help Press the Windows s8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm Then touch the Search field and begin typing Help and Support When the Windows Help and Support screen appears do one or both of the following Touch the search field type the topic you need help with and follow the on screen instructions Touch one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support toshiba com 88 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device CAUTION Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them Checking device properties Device Manager provides a way to view the properties of a device Properties include the name of the manufacturer the type of device the drivers installed and the system resources as
78. nit CPU program A set of instructions that can be executed by a computer The general classes of programs also called software are operating system application and utility See also operating system application utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM Random Access Memory See RAM Read Only Memory See ROM reboot See boot restart 1 1 8 Glossary removable disk A disk that can be removed from a disk drive A Flash drive is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Synonymous with reboot To reset the computer by reloading the operating system without turning the computer off See also boot RGB Red Green Blue monitor A monitor that reproduces all colors by mixing red green and blue light in various combinations RJ45 connector An eight wire connector used
79. nt to 7 Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group Logo certification with B uetooth wireless technology as defined by The B uetooth Special Interest Group CAUTION Siuetooth modules enable wireless networks over two or more up to a total of seven TOSHIBA portable devices Please contact TOSHIBA computer product support on Web site http Awww toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information When you use a B uetooth module close to 2 4 GHz Wireless LAN devices B uetooth transmissions might slow down or cause errors If you detect certain interference while you use a Bluetooth device always change the frequency move your device to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your device Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use B uetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately
80. nto easy to find categories Exploring Your Device s Features 13 Setting up for communications Setting up for communications To connect to the Internet you need gt Ww A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet 2 Ww fo A way to connect to the ISP for example Wi Fi broadband connection etc Connect to the Internet NOTE Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Follow the steps below to set up your Wireless connection 1 Press the Windows 8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Settings fJ charm Touch the Wi Fi R icon The Networks screen appears N Select your network Touch Connect Enter the network security key if applicable Touch Next Your device should then be connected OORA O NOTE To enable disable the wireless antenna use the Airplane mode switch located under Networks For help with common Wi Fi networking problems see Wireless networking problems on page 94 T 4 Exploring Your Device s Features Exploring audio features Connecting your device to a network You can connect your device to a network to in
81. o the left from the right edge of the screen to display the Windows charms Double tap Tap quickly twice to zoom in For example double tap a section of a Web page to zoom in on that section Double tap again to zoom out Pinch Place and pinch two fingers together to stretch or zoom out Applicable to apps that support this function Zoom in Place and spread two fingers apart to zoom in Applicable to apps that support this function Rotate Place two or more fingers on an item and rotate your hand The item rotates in the direction you turn your hand Not functional in all apps Swipe from right edge Swipe in from the right edge to display the charms 54 Learning the Basics Mouse properties I Swipe from left edge Swipe in from the left edge to display an open app Snaps open apps swipe in from the left edge and slide the divider to adjust the app size Displays recently opened apps swipe in from left edge holding your finger down and then push the app back toward the left edge Swipe from top or bottom edge Swipe in from the top or bottom edge to display commands You can also close an app by dragging it to the bottom of the screen Mouse properties If you have attached an external mouse to your device Mouse properties allow you to change your pointing device or mouse settings To access Mouse properties 1 Ifyou are in the Desktop press the Windows 48 butto
82. oSD slot until it stops e ea gt Sample Illustration Inserting memory media CAUTION When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data NOTE Always remove memory media when not in use Removing memory media 1 If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip to step 2 2 Prepare the card for removal by touching the Show hidden icons button a if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon F 3 Touch the item you would like to eject If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware If the device has a spring loaded adapter slot see step 4 otherwise skip to step 5 T 8 Exploring Your Device s Features Using a microSD Card 4 Gently press the card inward to release it The card pops out slightly 5 Grasp the card and pull it straight out w gt JI Sample Illustration Removing memory media CAUTION Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for
83. of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless LAN equipment on board airplanes or 1 In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the Wireless LAN is far below the FCC radio frequency exposure limits Nevertheless the Wireless LAN shall be used in such a manner that the potential for human contact during normal operation is minimized The antenna s used for this transmitter must not be co located or operating in conjunction with any other antenna or transmitter Specific Absorption Rate IEEE Your device is designed to be in compliance with Radio Waves exposure regulations and does not exceed the limits for exposure to radio waves radio frequency electromagnetic fields
84. of using your device while traveling Toshiba s energy saver design Your device enters a low power suspension mode when it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your device to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the device on battery power The device contains a Lithium lon Li lon battery that provides power when you are away from an AC outlet You can recharge it many times ar 5 8 Mobile Computing Running the device on battery power Battery Notice Battery life rating is for comparison purposes only and does not indicate the battery life that will be obtained by any individual user Actual battery life may vary considerably from specifications depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system s battery life under any conditions other than the specific test settings Recharge tim
85. ogram that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its internal storage drives to locate the startup files Under the default startup sequence the computer looks for the startup files in the external media before checking the internal storage drive Glossary 1 09 bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the video adapter disk drives and ports It is the pathway through which data flows from one device to another See also bus speed frontside bus bus speed The speed at which the central processing unit CPU communicates with the other parts of the computer cache A section of very fast memory in which frequently used information is duplicated for quick access Accessing data from cache is faster than accessing it from the computer s main memory See also CPU cache L1 cache L2 cache CD An individual compact disc See also CD ROM CD ROM Compact Disc Read Only Memory A form of high capacity storage that uses laser optics instead of magnetic means for reading data See also CD Compare DVD ROM Central Processing Unit CPU The chip that functions as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the resu
86. ons 3 Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations ri 2 Indication The indication shown below appears on this equipment a 2 8 2 4DSOF4 oe 4 1 2 4 This equipment uses a frequency of 2 4 GHz 2 DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 3 The interference range of this equipment is less than 40m 4 E BS GS This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 3 2 4FH1 CTTI 4 2 4 This equipment uses a frequency of 2 4 GHZ FH This equipment uses FH SS modulation The interference range of this equipment is less than 10m This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 RON 17 VCCI Class B Information CORB FRLBRESERRSAEMA MMA VCCI OR T T DFABRAHRE CT CORE RERRCHATSCL EBWELTHETA CORBMNIUAPT LED A YZEL T MASHSe BEMBeSFRCTCEABVET RRRA o CIEL UY RUELTHR SEL Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment o
87. or checking Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error checking 1 Press the Windows 8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm Then touch the Search field and begin typing computer 2 Touch This PC in the list that appears 92 If Something Goes Wrong Disk or storage drive problems 3 Touch and hold the drive you wish to check ih Triossz700H C This PC oa Gy Network Sample Image Selecting the drive 4 In the pop up menu touch Properties The drive s Properties box appears Touch the Tools tab Touch the Check button The Error Checking box appears The system will alert you if you need to scan the drive Even if you do not need to scan the drive for errors you can scan by touching Scan drive Error checking tests and repairs the storage drive Your hard disk seems very slow If you have been using your device for a long time your files may have become fragmented Run Disk Defragmenter To do this 1 Press the Windows s3 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm then type Defragment in the Search field Touch Defragment and Optimi
88. ortant files to or hard drives An external hard drive is recommended in case the internal storage drive fails No additional software is required Follow these steps to back up your device or files to external media or a storage drive NOTE You cannot back up the device while running on battery power Connect the USB AC adaptor before continuing 1 Press the Windows s8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm Then touch the Search field and type Control Touch Control Panel in the list that appears 2 Touch Save backup copies of your files with File History under the System and Security heading Follow the on screen instructions to back up your files For additional Help launch the Windows Help and Support screen and search for back up files see The Windows operating system can help you on page 87 100 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives scanners etc and software applications like Microsoft Office and Adobe Photoshop or utility software such as special toolbars for your web browser 1 Ww a K Ww 2 Ww Ww Create a restore point re
89. ower usage mode network connectivity status and speaker volume To activate a specific task touch the appropriate notification area icon Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day User experience notifications can be set for toast tile badge and raw notifications Toast notifications Designed for time sensitive delivery of personalized content such as an instant message from a friend Tile notifications Used by applications that are not currently running with an at a glance characteristic giving you a quick preview of the subject line of your latest email or the current weather conditions Badge notifications A specialized type of tile notification shown on the Start screen tile using glyphs to indicate the number of applications that have updates available or the status of a running application Raw notifications These run a background task on behalf of an application while that application is not running in order to make available the latest content such as an online newspaper Windows Store Although many applications will be pre installed or built in to your device you will also have the ability to download many other applications with just a touch While in the Desktop screen locate the Windows Store EJ icon in the taskbar In the Windows Store you can search for and browse thousands of apps all grouped i
90. own normally details such as new icon positions may be lost Touch screen NOTE Your device may come with a digitizer feature enabling direct interaction with display apps and programs Your device comes with a touch screen enabling direct interaction with displayed apps and programs through simple or multi touch gestures Learning the Basics 53 Touch screen Touch screen navigation Use your finger to manipulate the on screen icons buttons menu items and other items on the touch screen You can also change the screen s orientation A CAUTION The screen is made of glass so avoid contact with sharp AE j a jad Bla Pf rough or abrasive objects or substances as screen may break or scratch if not handled properly If you see a crack in the glass discontinue use of the device to avoid injury Touch Touch to activate items displayed on the screen such as app and setting icons or on screen buttons Touch to type using the keyboard Touch amp hold Touch and hold an item on the screen by touching and holding the item in place until an action occurs Drag Touch and hold an item for a moment and then without lifting your finger move the item until you reach the target position For example drag items on any app screen to reposition them Swipe or slide To swipe or slide quickly move your finger across the surface of the screen without pausing For example swipe your finger t
91. r disable To turn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can be magnetically influenced to hold information in digital form and used in the production of magnetic disks such as hard disks Compare disc See also hard disk disk drive The device that reads and writes information and programs on external media or hard disk It rotates the disk at high speed past one or more read write heads document Any file created with an application and if saved to disk given a name by which it can be retrieved See also file double click To press and release the pointing device s primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc
92. r device for the first time Follow the on screen instructions on each screen in order to properly install the operating system and begin using your device Setting up your software CAUTION When you turn on the device for the first time do not turn off the power again until the operating system has loaded completely NOTE The names of windows displayed and the order in which windows appear may vary according to your software setup choices The first time you turn on your device the setup guides you through steps to set up your software Follow the on screen instructions Registering your device with Toshiba Product registration is strongly recommended and allows Toshiba to send you periodic updates announcements and special offers applicable to your Product Product registration can be completed by one of three methods 1 From the Toshiba Web site at register toshiba com Touch a field to activate the on screen keyboard type in the requested information and complete the registration process 2 From the Desktop screen Press the Windows g8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search Bg charm and in the Search field type Registration In the list that appears touch Toshiba Registration and complete the registration process Failure to complete Product Registration will not diminish you
93. r priv gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT IBPT nodig voor gebruik over afstand groter dan 300m is wel registratie bij BIPT IBPT nodig Voor registratie of licentie kunt u contact opnemen met BIPT Dans le cas d une utilisation priv e a l ext rieur d un b timent au dessus d un espace public aucun enregistrement n est n cessaire pour une distance de moins de 300m Pour une distance sup rieure 300m un enregistrement aupr s de IBPT est requise Pour les enregistrements et licences veuillez contacter I IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Handler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France Please contact A R T http www art telecom fr for applicable procedures to follow Bande de fr quence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent tre utilis s endroits ext rieur en France Vous pouvez contacter l Autorit de R gulation des T l communications http www art telecom fr pour la proc dure suivre Italia License required for indoor use Use with outdoor installations not allowed E necessaria la concessione ministeriale a
94. r rights under the Toshiba Standard Limited Warranty NOTE To register online an Internet connection is required 40 Getting Started To Shut down your device To Shut down your device 1 Press the Windows s8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen 2 When the Windows charms appear touch the Settings RJ charm Pressing the power button before shutting down the Windows operating system could cause you to lose your work 3 In the lower right of the screen touch the Power 0 icon Shut down option Shut down eSoirlat Restart Power Notifications Power Keyboard Sample Image Shut down 4 Touch the Shut down option The device closes all open applications shuts down the operating system and then turns off To place your device in Sleep mode 1 Press the Windows 8 button on the side of the device to display the Start screen and swipe in from the right edge of the screen 2 When the Windows charms appear touch the Settings EJ charm CAUTION f you power down using the Sleep command and the battery discharges fully your unsaved information will be lost Be sure to save your work first Getting Started 4 1 Adding optional external devices 3 In the lower right of the screen touch the Power 0 icon siebp Sleep option Shut down 0 se Restart Brightness Power TO Notification
95. ration of such products can be resumed only when they are modified and can no longer cause interference The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Using this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Sticker Please put the following sticker on devices incorporating this product 16 Pa The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory product lines Other Radio Stations 1 Before using this equipment ensure that it does not interfere with any of the equipment listed above 2 If this equipment causes FF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissi
96. rience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http Awww toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information CAUTION Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems Please note that high power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device NOTE The above caution applies to products that operate with an 802 11a radio device 8 Wireless LAN and Your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless LAN is safe for use by consumers These standards and recommendations reflect the consensus
97. s 1 While on the desktop touch the Battery f icon in the notification area 2 Touch More power options The Power Options window appears 2 Power Options 0 al 4 gt Control Panel Hardware and Sound gt Power Options v Search Control Panel P e Control Panel Home A Choose or customize a power plan Require a password on wakeup A power plan is a collection of hardware and system settings like display brightness sleep etc that manages how your computer uses power Tell me more about power plans Choose what the power button does Selected plan Create a power plan Balanced Change plan settings Change when the computer Automatically balances performance with energy consumption on capable hardware sleeps See also Personalization Windows Mobility Center User Accounts Screen brightness 0 Sample Image Power Options window 3 Select an appropriate plan for your work environment or create your own custom plan Mobile Computing 6 Changing the battery O1 4 Touch Create a power plan in the left pane to set up a new plan NOTE To edit a plan or to edit advanced settings continue to the following steps 5 Touch Change plan settings to choose the plan you want to edit This screen allows you to change basic settings 6 Touch Change advanced power settings to access settings for battery notification levels internal storage drive power save time etc You can touch the plus sign
98. s 65 Safety precautions cceeeeeeeeeeeeeeeeeeeeeeeees 66 Maintaining your battery cccccccccceeeeeeees 66 Disposing Of your device cccceeeeeeeeeeeeeeeeeeeeees 66 Traveling UGS cried sais iter lection nabs d 67 Chapter 4 Exploring Your Device s Features 68 Exploring the Start Screen sesers 68 Charm S cc a E 69 MIES cenae s e eae ae 70 Exploring the G SkKtop c ccccscccccceceeeceeeeeeeeeees 70 Finding your way around the desktop 70 Windows SUCH avs ictavdcvcarauisiiesunseautoanatennsianenmeivies 72 Setting up for communications 73 Connecting your device to a network 74 Exploring audio features ccceeeeeeeeneeeeeeeeeeee 74 Recording SOUNOS siimicrciincsransrvemennnuuainuus 74 Using external speakers or headphones 75 Using the Web Carmera 22 ccssesseeceeeeeeeeeees 76 Using a microSD Cal sissies dew rus wanunariiaceeut 76 Inserting memory media cee 77 Removing memory media 2 cceeeeeeee 77 Chapter 5 Utilities sccscsccsccnteocteGcdaastsbeasedoiscesswetacnacads 79 Function Key c ceccseceeeneeeeeeeeeaeeeeeeeaeeeaeeeeeeeeeess 80 Service Statlon ccceceeeisdeoaie a alnvete elas 81 2 4 Contents Chapter 6 If Something Goes Wrong 60 82 Problems that are easy to fix eeeeeteeeeeeeeeeees 82 Problems when you turn on the device 83 The Windows operating
99. s Power Keyboard Sample Image Sleep 4 Touch the Sleep option Sleep mode saves the current state of the device to memory so that when you restart the device you can continue working from where you left off Adding optional external devices NOTE Before adding external devices Toshiba recommends setting up your software See Setting up your software on page 39 After starting your device for the first time you may want to Connect external devices see Connecting an external device on page 47 Connect an external monitor see Using external display devices on page 48 Refresh or Reset your PC Your computer includes Refresh and Reset utilities to allow you to Refresh or Reset your PC if necessary The following Refresh and Reset options are available Recovery option Description Refresh your PC This option allows you to refresh your system with user s data without losing your data See Refresh your PC with user s data on page 42 4 Pi Getting Started Refresh or Reset your PC Recovery option Description Reset your PC This option allows you to remove all data from your system and reinstall Windows See Reset your PC on page 45 NOTE During the Refresh or Reset process your computer must be connected to an external power source via the AC adaptor When you Refresh your system only the operating system files and
100. s drivers containing improper signatures to be installed Disable early launch anti malware protection Allows drivers to initialize without being measured by the Anti malware driver Disable automatic restart on system failure Prevents Windows from automatically restarting if an error causes it to fail Choose this option only if Windows is stuck in a loop where it fails attempts to restart and fails again repeatedly If Something Goes Wrong 87 The Windows operating system is not working Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are trying to access If accessing a particular site is very slow try later My browser cannot find the URL address typed in Make sure you separated the domain names of the address with the forward slash Check the spelling of each name and the syntax of the address carefully A single incorrect letter or missed character will make it impossible for your browser to locate the site My browser cannot find a site bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operati
101. s to expand each item and to see what settings are available for each item 7 Touch OK to save the plan changes you have performed Changing the battery NOTE The device s battery is not accessible by the user When your battery has run out of power plug in the USB AC adaptor If you find that a new battery is needed contact the location where you purchased the device for more information on replacing the battery Toshiba will not be responsible for any product damage data loss service or part replacement made necessary by improper installation of a new battery If the device is leaking or its case is cracked put on protective gloves to handle it Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life 66 Mobile Computing Disposing of your device Safety precautions AWARNING Aways immediately turn the power off and disconnect the power cable cord plug from the plug socket and stop using the device if you observe any of the following conditions Offensive or unusual odor Excessive heat Discoloration Deformation cracks or leaks Smoke Other unusual events during use such as abnormal sound Do not expose the device to fire The batteries could explode Do not turn on the device s power again until an authorized Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possibly result
102. se Toshiba offers a choice of carrying cases for the device They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling by air you may be required to pass your device through airport security equipment The X ray equipment will not harm your device NOTE Before using your device aboard an aircraft make sure the Wireless antenna is OFF Airplane mode is ON if your device has wireless LAN capability NOTE To enable disable the wireless antenna use the Airplane mode switch located under Networks see Setting up for communications on page 73 Chapter 4 Exploring Your Device s Features In this chapter you will explore some of the special features of your device Exploring the Start screen 68 The Start screen is the launching pad for everything you can do in the Windows operating system providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information When you swipe in from the right edge of the screen a list of Windows charms will slide out from the right see Charms on page 69 These Windows charms perform various commands including basic tasks like turning off the power and advanced PC settings You can go to the Start scree
103. see What to do when the battery runs low on page 61 If you are running on battery power it is recommended that you do not leave the device in Sleep mode for long periods of time To charge a battery leave the device plugged into a live wall outlet for several hours For more information see Charging the battery on page 59 8 4 If Something Goes Wrong The Windows operating system is not working The Windows operating system is not working Once you are familiar with your device and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example om The operating system fails to start after the initial startup appears The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to start properly you may need to troubleshoot the Operating System and or its settings There are several options to choose from depending on the severity of the problem and your level of expertise with computers If Windows
104. sic understanding of networks and may be for more advanced users If you need assistance or if you are not familiar with the terminology please see Windows Help and Support or contact your computer technician If your device is equipped with an internal Wi Fi adapter verify that Airplane mode is OFF see Setting up for communications on page 73 Verify that your device can detect access points or routers If it can detect a Wi Fi access point or router then it may be a configuration issue Verify that signal strength is good using the utility provided with the Wi Fi adapter Z Ww Ww If Something Goes Wrong 9 5 Wireless networking problems If another device is on the same network verify that it has network access and can connect to the Internet If for example the other device cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Check the Windows Control Panel s Device Manager to verify that the Wi Fi adapter is recognized by the Windows operating system and that the driver is loaded To access the Device Manager press the Windows sg button on the side of the device to display the Start screen and swipe in from the right edge of the s
105. signed to the device To check a device s properties 1 Press the Windows g button on the side of the device to display the Start screen and swipe in from the right edge of the screen When the Windows charms appear touch the Search fg charm Then touch the Search field and begin typing Device Manager Touch Device Manager The Device Manager screen appears In the list of device s touch the device type To view the device s installed touch the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the device The Resources tab which lists resources assigned to the device This tab does not appear if the device is not using resources The Driver tab which displays the drivers being used by the device This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem The tabs that appear in the dialog box vary from one device to another If Something Goes Wrong 89 Power and the batteries For more information about Device Manager refer to Windows online Help Power and the batteries NOTE The device s battery is not accessible by the user Your device receives its power through the USB Power cable to the USB AC adaptor or from the system batteries Power problems are interrelated For example a fa
106. system is not WOTKINO enya eevee ane ea creer sere rer Merce rr eres 84 Using Startup options to fix problems 84 Internet ProDlOMS cccccccccceceeeeceeeeeeeeeeeees 87 The Windows operating system can NED VOU iin raved tenets 87 Fixing a problem with Device Manager 88 Checking device properties eeeeee 88 Power and the batteries ccccccccecceeeeeeeeeeeeees 89 Display Problems cccccccccceeeeeeeeeeeeeeeeeeeeeeees 90 Disk or storage drive problems ceeeeeee 91 Error checking a cteestusucucipantisananptinwndaraesarauceeoniu 91 Sound system problemMs cccccccceccceceeeeeeeeeeees 93 Printer problems cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeees 93 Wireless networking problems 94 Develop good computing habits 006 96 Data and system configuration backup in the Windows operating system 97 If you need further assisStance 0 0e 101 Contacting Toshiba 101 Other Toshiba Internet Web sites 102 Toshiba s worldwide offices cesses 102 Appendix A Power Cord Cable Connectors 104 GIOSSSNY E E E E E A 105 Introduction Welcome to the world of powerful portable multimedia computing With your Toshiba device your work and entertainment can accompany you wherever you go NOTE This device is compatible with European Union Directive 2011 65 EU Restriction of the use of cert
107. tailed specifications for your device visit support toshiba com Ww Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your device and for other product information be sure to regularly check the Toshiba Web site at support toshiba com 1 O 2 If Something Goes Wrong Other Toshiba Internet Web sites Other Toshiba Internet Web sites toshiba com toshiba com us accessories toshiba com www toshiba ca www toshiba Europe com www toshiba co jp index htm latin toshiba com acclaim toshiba com laptopforums toshiba com Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self Service support web site Community discussion forums for Toshiba laptop users Toshiba s worldwide offices Australia Canada Toshiba Australia Pty Limited Toshiba Canada Ltd 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia France 191 McNabb Street Markham Ontario L3R 8H2 Canada Germany Toshiba Syst mes France S A Toshiba Europe GmbH 7 Rue Amp re B P 131 92800 Puteaux C dex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041 Agrate Brianza Milano Italy LeibnizstraBe 2 D 93055 Regensburg Germany Japan Toshiba Corporation PC
108. tension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a disk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders Glossary 1 1 3 format verb To prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus Function key 1 A feature in which certain keys in combination with the Fn key can set system options or control system parameters such as the battery save mode 2 A key or combination of keys that activates a memory resident program function keys The keys labeled F1 through F12 typically located on the keyboard Their function is determined by the operating system and or individual programs ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volts is connected to the earth and is the point of reference for voltages in the circuit hard disk A stor
109. tery notifications 62 setting up communications 73 device 36 software 39 USB AC adaptor 37 settings customize device settings 50 Shut down computer 40 41 icon 40 41 Sleep mode 40 sounds recording 74 speakers 33 34 35 using external 75 Start screen exploring the 68 starting an app 54 starting an app from Search 55 starting an app from Start screen 54 Startup menu problem solving 84 strap hook 36 T taking care of the battery 65 taskbar 71 television adjusting display 49 Tiles Start screen 70 Tips file management tips 30 tips for computing 51 Toshiba online resources 56 registering device Toshiba Web site 39 worldwide offices 102 touch screen navigation 53 traveling tips 67 troubleshooting 90 bookmarked site not found 87 checking device properties 88 contacting Toshiba 101 corrupted damaged data files 93 data entire system backup 99 Device Manager 88 device will not start 83 display error message 90 display problems screen is blank 90 error message warning resume failure 83 Error checking 91 Index 125 external display problems 91 external monitor 90 good computing habits 96 hard disk drive is slow 92 high pitched noise 93 installing hardware software 100 missing files trouble accessing a drive 91 power and batteries 89 printer 93 restore points 97 screen does not look correct flickers 90 slow Internet connection 87 sound system 93 trouble running programs 93 URL address
110. the remaining battery power The device needs this time to check the battery s remaining capacity and perform its calculations el Touch the power icon in the notification area See Finding your way around the desktop on page 70 for more information on the notification area The window displays the remaining battery power as a percentage With repeated discharges and recharges the battery s capacity gradually decreases A frequently used older battery does not power the device for as long as a new battery even when fully charged G TECHNICAL NOTE The device drains the battery faster at low temperatures Check your remaining charge amp frequently if you are working in temperatures below 50 degrees Fahrenheit The device calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the battery runs low When the battery run low you can om Plug the device into an external power source and recharge the battery via the Micro USB port using the USB Power cable and USB AC adaptor See Connecting to a power source on page 37 Save your work and turn off the device If you do not manage to do either of these things before the battery completely runs out of power the device automatically enters a power saving state and turns itself off so that when you turn on the power again after connecting the USB AC adaptor you ca
111. the terms interchangeably in this chapter 82 If Something Goes Wrong 83 Problems when you turn on the device If you are working in a program that suddenly freezes chances are the program has stopped responding You can exit the program without shutting down the operating system or closing other programs Problems when you turn on the device These problems may occur when you turn on the power The device will not start Make sure you attached the USB Power cable to the USB AC adaptor properly Press and hold the Power button for at least 5 seconds and then swipe down where indicated If you are using the USB AC adaptor check that the wall outlet is working by plugging in another device such as a lamp The device displays the WARNING RESUME FAILURE Windows Error Recovery Windows did not shut down successfully message To continue select Start Windows normally This can happen if the device was put into Sleep mode and the battery has discharged If you performed a shutdown before this message was displayed a program or driver may have prevented Windows from shutting down Data stored in the device s memory has been lost Data stored in the device s internal storage drive may not be affected Always save your data even when you are using Sleep mode If your battery fully discharges information that has not been saved will be lost Your device can be configured to warn you when a battery is running low
112. tlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries microSD is a trademark or registered trademark of SD 3C LLC in the United States other countries or both Wi Fi is a registered trademark of the Wi Fi Alliance All other brand and product names are trademarks or registered trademarks of their respective companies Licenses This Product is licensed under the AVC the VC 1 and the MPEG 4 Part 2 Visual patent portfolio licenses for the personal and non commercial use of a consumer to i encode video in compliance with the above standards Video Standards and or ii decode AVC VC 1 and MPEG 4 Part 2 Visual that was encoded by a consumer engaged in personal and non commercial activity or was obtained from a video provider licensed to provide such video None of the licenses extend to any other product regardless of whether such product is included with this product in a single article No license is granted or shall be implied for any other use Additional information may be obtained from MPEG LA LLC See www mpegla com 20 Device Recycling Information As part of a commitment to people and the future Toshiba promotes the efficient use of resources by working to achieve our zero waste to landfill goal at all our production sites In addition to our existing waste reduction and recycling policies Toshiba is strongly committed
113. tores your system configuration settings and the current time and date information It maintains this information for up to a month while the device is turned off S TECHNICAL NOTE Depending on your system the RTC f battery may only charge while the device is turned on wh Power management Your device ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes CAUTION Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging the battery AWARNING lf the device is leaking or its case is cracked put on protective gloves to handle it NOTE Your device s battery is not accessible to the user Your device contains a rechargeable battery that may need to be charged prior to use To use external power or to charge the battery you must attach the USB AC adaptor See Connecting to a power source on page 37 To charge the device plug it into a power source O Mobile Computing Charging the battery O NOTE Battery life and charge time may vary depending on the external conditions or the applications and features used
114. touch Change PC Settings Then choose a category you wish to change Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 64 There are additional custom settings you can choose See Utilities on page 79 Caring for your device This section gives tips on cleaning and moving your device For information about taking care of your device s battery see Taking care of your battery on page 65 NOTE Please handle your device carefully to avoid scratching or damaging the surface Cleaning the device CAUTION Keep liquids including cleaning fluid out of the device s speakers and other openings Never spray cleaner directly onto the device and or display Never use harsh or caustic chemical products to clean the device To keep your device clean gently wipe the display panel tablet and exterior case with a lightly dampened cloth Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features Computing tips Save your work frequently Your work stays in the device s temporary memory until you save it to the internal storage drive If the network you are using goes down and you must restart your device to reconnect or your battery runs out of charge while you are working you will lose all work sin
115. transparent electrode panels When an electric current passes through the electrodes the molecules in the liquid form a crystalline pattern that polarizes the light passing through it A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark pixels load To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See also RAM ROM microprocessor See Central Processing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system prompt 1 1
116. turn off either one of your B vetooth or Wireless LAN Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information 6 Bluetooth Wireless Technology and Your Health The products with B uvetoott wireless technology like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by devices with B uetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones Because products with B vetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes B uetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of B uvetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with B uetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or services is perce
117. u to toggle between the Desktop and the last app opened or between the Desktop and Start screens if no apps are open K Ww Micro USB port Allows the transfer of data via the USB cable and charging of the battery via the USB AC adaptor a Volume control button Allows you to increase decrease the volume Ww Power button Turns the device on and off Press and hold the button for several seconds to turn the device ON OFF Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode For more information see To Shut down your device on page 40 36 Getting Started Setting up your device Bottom WTS8 model m Strap hook aD p WT10 model m Strap hook aa Sample Illustration Bottom view K Strap hook Allows you to connect a pen strap to the device NOTE The pen is not included with your device Setting up your device S TECHNICAL NOTE You must complete all setup steps up to and including Setting up your software on amp page 39 before adding external or internal components to your device These components include but are not limited to a mouse keyboard and printer Your device contains a rechargeable battery that need to be charged before you can use it To use external power or to charge the battery you must attach the USB AC adaptor See Connecting to a power source on page 37 NOTE P
118. ue from where you left off when you turn the computer on again Swipe Swipe an open window to the left or right of the screen to display the next or previous window system prompt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where users are to enter commands TFT display See active matrix display Touch To activate items displayed on the screen such as apps setting icons and on screen buttons by touching them with your finger Tile Tiles A list of square or rectangular icons on the Start screen representing applications that can be accessed by selecting them Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or network See also download USB See Universal Serial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB 1 2 O Glossary utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management
119. ulty USB Power cable or USB AC adaptor will neither power the device nor recharge the batteries Here are some typical problems and how to solve them The USB Power cable to the USB AC adaptor work correctly but the battery will not charge The tablet s battery does not charge while the device is consuming full power Try turning off the device The battery may be too hot or too cold to charge properly If you think this is the probable cause let the battery reach room temperature and try again If the battery has completely discharged it will not begin charging immediately Leave the USB AC adaptor and power cord cable connected wait 20 minutes and see if the battery is charging The battery appears not to power the device for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 64 Have you added a device that takes its power from the battery Is your software using the internal storage drive more Is the display power set to turn off automatically Was the battery fully charged to begin with All these conditions affect how long the charge lasts After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries Visit the Toshiba Web
120. ze Drives If Something Goes Wrong 9 3 Sound system problems 3 From the Optimize Drives menu touch the drive you wish to defragment 4 Touch the Optimize button The system will display the status as it optimizes and defragments the drive Your data files are damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages automatically create backup files You may also be able to recover lost data using utility software Consult your network administrator Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Sound system problems No sound is coming from the device s speakers Adjust the volume control Check that the volume control on the device is turned up If you are using external headphones or speakers check that they are securely connected to your device The device emits a loud high pitched noise This is feedback between the microphone and the speakers It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud Adjust the volume control Printer problems This section lists some of the most common printer problems The printer will not print Check that the printer is connected to a working power outlet turned on and ready on line

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Encore™ 2 User's Guide - CNET Content Solutions