User Guide - Creativemark
Contents
1. 6001 Proxy Servers PCmover supports Basic Authentication and NTLM Proxy Servers If you are using a Basic Authentication Proxy Server a dialog box will appear after you enter your serial number asking you for your credentials Enter your credentials and click OK If you are using an NTLM proxy server or no proxy server at all this dialog box will not appear Continue to step 6 Method of Migration Method of Migration Select the same method of data transfer as you selected on the new PC follow instructions below for that transfer method and then click Next Note If migrating from an old PC to a new PC with Windows 7 do NOT choose Windows 7 Upgrade Assistant This Assistant option is only to be used by those doing an in place upgrade of an older operating system to Windows 7 on the SAME PC Network Both your old and new PCs must be on the Local Area Network LAN Once you have selected Network and clicked Next laplink PCmover Home The Only Software that Moves Programs Files and Settings to a New PC User Guide you will see the Identify New Computer screen If the new PC is not listed click Browse to find the new computer to which you will migrate If you do not see your new computer in the list click Re scan Select your new computer and click OK Click Next and proceed with step 7 of this section Note If your new computer isn t listed after clicking Re scan click Cancel on2. Migrate 11 laplink PCmover Deselect any folders that you do not want to migrate By defaut all folders and files not associated with spectfic applications are migrated to the new computer Deselect any folders that you do not want to migrate to the new computer tester s Documents Vie c DA sRecycle Bin G Boot aw i a pa cS Sse MSOCache PCmover PerfLogs Program Files ProgramData V Recovery EA Recycled X ME Application selection and other options may override some of the settings from this alog 2 2 8 hebk Cne caret Eos PCmover allows you to choose specific folders not to migrate If for instance you do not want to migrate any of the files in the Pictures or Music folders you can deselect those folders in this screen and they will not migrate to the new PC You cannot choose specific files but you can choose specific folders Click Next when you have finished making your selections Note Please see the next section for more details on how to exclude specific file types 12 Exclude Specific File Types PCmover Exclude Specific File Types You can exclude file types that you do not want on your new PC like temporary files and log files from the migration Since some applications also use the files extensions shown you may not want to exclude them Do not exclud
3. Migration and Post Migration Migrating from the Old PC to the New PC 12 Finishing On ihe New PC i224 esceecehcec6e644464646be84 12 Choose your Startup Options on the New PC 13 Help and Hints Additional Assistance 0 i ro ke ry 13 Undoing a Migrations e s so s as e sme aa e E o aa a eal 15 Feedback and Support 264246456404 eG baad Rew RS EE Ss 16 laplink PCmover Home The Only Software that Moves Programs Files and Settings to a New PC User Guide Laplink PCmover Home is the quick and easy way to migrate from one PC to another This powerful application moves all of your files settings and programs from the old PC to the new PC If you have more than one user set up on the old and or new computers PCmover Home will migrate the user who is logged on to the old PC at the time of the migration to the user who is logged on to the new PC PCmover Home can migrate your PC across a network Laplink USB cable Laplink Ethernet cable or using external media e g an external hard drive that can be read by both PCs Note A PCmover migration moves a copy of all of your files settings and programs from your old PC to your new PC Nothing is overwritten on the new machine and the contents of your old PC will remain unchanged after the migration Setup for a migration begins on the new PC and finishes on the old PC See Migration Information page 3 and the migration instructions on p
4. both PCs to exit PCmover Disable all firewall antivirus and antispyware applications on both PCs confirm that both your old and new PC are connected to the LAN and restart PCmover on both PCs Laplink Ethernet Cable After selecting Laplink Ethernet Cable and clicking Next you will see the Using an Ethernet Network Cable screen Please review the information on this screen plug the Laplink Ethernet cable into your old PC and click Next On the Identify New Computer screen your new PC should be listed in the Network Name text field Click Next and proceed with step 7 of this section Note Per the instructions the Laplink Ethernet cable should now be plugged into both computers connecting your old and new PCs If you do not see your new PC listed in the text field wait a moment for the connection between PCs to be established If connection has not occurred after 15 seconds click Browse and manually select your new PC from the list If you do not see your new computer in the list click Re scan Select your new computer and click OK If your new computer isn t listed after clicking Re scan click Cancel on both PCs to exit PCmover Verify the Laplink Ethernet cable is plugged into both PCs and restart PCmover File Storage Device Migrate to the new computer using external media e g an external hard drive After the migration file is created on the old computer store the file on t
5. the old PC that contains the applications files and settings that you wish to move to the destination or new PC Note Domain users Migration is not supported with the Home edition of PCmover if you are set up as a domain user on the old PC See Migration Information on page 3 for more information System requirements for each PC Other CPU Intel or compatible Pentium or higher processor RAM Same as minimum required by operating system Available hard disk space 200 MB Windows 2000 Server 2003 XP including Windows XP Media Center and XP Tablet PC Vista Windows 7 The operating system on the new PC must be the same as or newer than the operating system on the old PC requirements All Microsoft high priority updates should be applied to the new PC before migration http update microsoft com Do not plug in the Laplink USB cable or Laplink Ethernet cable until directed to do so later by the PCmover application Make sure that the users currently logged on to the old and new computers are the users that you want to use in the migration Note PCmover Home will only migrate the user who is logged on to the old PC at the time of the migration to the user who is logged on to the new PC If necessary log off the current users and then log on as the correct user on both the old and new PCs The name of the current user is listed on the Start menu on each PC To access the Start menu where
6. want to roll everything back a Begin new migration ebek J ee gt cnca tee Select Undo Previous Migration Click Next 2 Ready to Start Undo Migration Review the information in the dialog box Click Next Click Yes when prompted 3 Migration In Progress Undo Migration Please wait for the Undo procedure to complete 4 Undo Complete Review the information in the dialog box Click OK 5 Done Click Finish laplink PCmover Home User Guide The Only Software that Moves Programs Files and Settings to a New PC Feedback and Support We always invite your comments on how well PCmover Home performed Please feel free to contact us at feedback laplink com In addition to the contact information for Customer Service at the top of this page you can engage in a live chat online with a Technical Support Representative at the link below during the hours listed on the Web page http www laplink com contact mychat html Note Laplink is fully committed to your satisfaction with PCmover Home Even if you purchased PCmover Home as a bundle with your new PC please do NOT contact your retailer for support If you have any problems please visit our website at http www laplink com help for information on the various methods of obtaining support directly from Laplink
7. Laplink Software Inc For technical support issues or questions please visit http www laplink com help For other inquiries please see contact details below E mail CustomerService laplink com Tel USA 1 425 952 6001 Fax USA 1 425 952 6002 Tel UK 44 0 870 2410 983 Fax UK 44 0 870 2410 984 Laplink Software Inc 14335 NE 24th Street Suite 201 Bellevue WA 98007 U S A Copyright Trademark Notice Copyright 2010 Laplink Software Inc All rights reserved Laplink the Laplink logo Connect Your World and PCmover are registered trademarks or trademarks of Laplink Software Inc in the United States and or other countries Other trademarks product names company names and logos are the property of their respective holder s laplink connect your world laplink PCmover Home The Only Software that Moves Programs Files and Settings to a New PC User Guide Contents Introduction and Installation In Place Upgrade to Windows 7 Option 1 Pre lnstallation Checklist 03 2 A 4 224 c 84 2 84682855 2400 8 1 installing PEMET sce sennecesa nonin nuin mi ni 24 5 33558 2 Preparing for Migration Pre Migration Checklist 64 22 2see50e 4 4ee4 oo e8 49 ee4 bs Sees 2 Migration Informati 262c5 54 44248088 4394554358425 3 Preparing the New PC for Migration lt 4 0442 s4e0e 4s oes 4 Preparing the Old PC for Migration 24 lt 4 5 as seew daa aes SS 6
8. No Internet Access A screen will appear with your Network Name and Session Code You will need the Network Name and the Session Code along with your PCmover Serial Number in order to obtain the Validation Code which will be used in place of your serial number to activate the product On another PC with Internet access go to http www laplink com validation Select PCmover and follow the instructions on the page If an Internet connection is not available to you on either PC please call our Customer Service team at 425 952 6001 USB Cable Connection Cannot Be Detected If you see the dialog window stating that Connection with a USB cable cannot be detected please verify that the cable is plugged in to both PCs If you are still unable to proceed you will need to install the USB driver software Click on the Start button gt Programs gt Laplink PCmover gt Install USB Drivers New PC Not Listed When Using Laplink Ethernet Cable Once you have reached the Identify New Computer screen when using the Laplink Ethernet cable method of migration your new PC should be listed in the Network Name text field laplink PCmover Home User Guide The Only Software that Moves Programs Files and Settings to a New PC If you do not see your new PC listed in the text field first make sure that the Laplink Ethernet cable is plugged into both computers connecting your old and new PCs Then wait a moment for the connecti
9. PCmover see the Windows 7 Upgrade PCmover is ready to accept data from your old computer using your selected Assistant user guide on Laplink s Web site transfer method Click Next http www laplink com pcmover inplaceupgrade pro 7 Migration In Progress Waiting for Connection IMPORTANT The user guides for Upgrade Assistant and File Storage Device s 9 g j at the Web address above were written primarily for users performing an in PCmover is now waiting for the connection from your old computer Please place upgrade using PCmover Professional If choosing the in place upgrade proceed to the next section to prepare your old PC for migration option from PCmover Home please disregard the information about selectivity multiple users and domain users An in place upgrade performed using PCmover Home is a total upgrade i 7 solution ALL applications data and settings will be restored to your upgraded P re pa rin g th e O ld PC fo r M g rati on PC with no option for selectivity Only the user who is currently logged on to the PC at the time of the upgrade 1 Welcome to PCmover will be saved and restored to the upgraded PC Domain users will not be d Start PCmover on your old PC Click Check for Updates to make sure you are restored to the upgraded PC when using PCmover Home running the latest version of PCmover Click Next when ready Note If you checked for updates and downloaded an update on the new PC e USB Cable With PCm
10. age 4 for more information In Place Upgrade to Windows 7 Option In Place Upgrade to Windows 7 For users upgrading their current PC s operating system to Windows 7 e g from Windows XP PCmover offers an in place upgrade This option allows you to upgrade to Windows 7 and automatically restores all your applications data and settings after the upgrade No reinstallation of applications is needed Two upgrade options are available Please visit the following Web address for more information and a user guide detailing each option the user guide you are currently referencing only gives instructions for a standard old PC to new PC migration http www laplink com pcmover inplaceupgrade pro IMPORTANT The user guides found at the Web address above were written primarily for users performing an in place upgrade using PCmover Professional If choosing the in place upgrade option from PCmover Home please disregard the information about selectivity multiple users and domain users An in place upgrade performed using PCmover Home is a total upgrade solution ALL applications data and settings will be restored to your upgraded PC with no option for selectivity Only the user who is currently logged on to the PC at the time of the upgrade will be saved and restored to the upgraded PC Domain users will not be restored to the upgraded PC when using PCmover Home Pre Installation Checklist both PCs The source PC is
11. antispyware software on the old and the new computers before the migration PC Power Settings Screen savers hibernation protocols and power saving options on both computers should be turned OFF i e All power management options in the Control Panel should be set to Never so they are completely disabled Both computers need to remain on and completely awake during the transfer and must not go into screensaver or sleep hibernation mode A laptop PC must be plugged into a power outlet rather than running on its batteries as the migration is likely to take a longer time than the battery life Disable All Scheduled Tasks Programs Using the Windows Task Scheduler turn off any tasks or programs that are set to automatically run as these will interfere with a PCmover migration Exit All Programs Exit all programs that are running on both computers Turn off system tools such as virus scanners spyware scanners firewall software and desktop search utilities on both PCs Uninstall System Tools Uninstall system tools such as virus scanners spyware scanners firewall software and desktop search utilities which are unlikely to migrate correctly Note As a safeguard PCmover makes it possible if necessary to revert back to the original state and settings of your new PC See Undoing a Migration on page 15 of this guide for instructions Migration Information Set Up New PC First To perform a PCmove
12. ation can be completed several ways Please choose from the following Network Both computers must be on the Local Area Network LAN Laplink Ethernet Cable Connect two computers with a Laplink Ethernet cable File Storage Device Choose from various devices such as a DVD USB Stick or External Hard Drive s t0 x Windows 7 Upgrade Assistant Perform this step before and after a Windows 7 Upgrade 4 USB Cable With PCmover installed on each PC plug in the USB cable now f you do not have a Laplink cable you can purchase one online now eee tes a Gate Select your method of data transfer follow instructions below for that transfer method and then click Next Note If migrating from an old PC to a new PC with Windows 7 do NOT choose Windows 7 Upgrade Assistant This Assistant option is only to be used by those doing an in place upgrade of an older operating system to Windows 7 on the SAME PC Network Both your old and new PCs must be on the Local Area Network LAN Laplink Ethernet Cable After selecting Laplink Ethernet Cable and clicking Next you will see the Using an Ethernet Network Cable screen Please review the information on this screen and plug the Laplink Ethernet cable into your new PC Click Next and continue with step 5 of this section Note As instructed on this screen you should ONLY plug the Laplink Ethernet cable into your new PC Do NOT plug the cable into your o
13. e any file types Exclude the following file types V Temporary Files TMP V Backup Files BAK Wib ice Temporary Files C DOC PPT cic Add Remove tmp bak Heo PCmover also allows you to choose file types to exclude from migration For instance if you want to include all graphic files on your old computer except for those in jpg format this is where you choose those files you wish to exclude Click Next when finished Note Some file types are already set up for you in this screen such as temporary files tmp These files are generally small but if you have a large number of them they can take up quite a bit of hard drive space Ready To Start Search For Applications PCmover will now scan your old PC for applications to migrate Click Next laplink PCmover Home User Guide The Only Software that Moves Programs Files and Settings to a New PC 13 Search for Applications 15 Migration in Progress Build Moving Journal PCmover Migration In Progress Search For Applications laplink Migration In Progress Build Moving Journal Please be patient as it may take a few minutes PCmover is now building the moving joumal Select Next to proceed Stage Step 2 of 4 Get Detailed Info is Shi Nang tt Action Parse Log Files ltem System tem Accessories rocessed Time Elapsed 2sec Time Elapsed 3s
14. ec Estimated Time Remaining twee Estimated Time Remaining Zi sec lt Back Net gt Cancel Hep lt Back Next gt Cancel Help Please wait while your old computer is scanned for applications that PCmover PCmover is creating a journal that it will use to fill the moving van which is the will migrate to the new computer package of files settings and other data to migrate 14 Ready to Start Build Moving Journal 16 Ready to Transfer Click Next This window presents a summary of files settings and total data that will be transferred during the migration Click Next when ready laplink User Guide PCmover Home The Only Software that Moves Programs Files and Settings to a New PC Migrating from the Old PC to the New PC 1 Ready To Start Transfer Moving Van Your moving van is ready to be moved to the new PC Click Next to begin migration 2 Migration in Progress Transfer Moving Van laplink PC Migration In Progress Transfer Moving Van PCmover is now transfering the moving van Action Filling Moving Van Disk ltem Windows Processed 5652 kilobytes Time Elapsed a a Estimated Time Remaining I 10sec a i E PCmover is now transferring all of your programs data files and registry settings to the new PC The length of time required to perform the move depends on the configuration of the computers and
15. en you may be a domain user To determine if your PC is joined to a domain view the properties of your PC Right click on My Computer select Properties and click the Computer Name tab The domain your PC belongs to will be listed as the Domain If instead of Domain you see Workgroup your PC is not a member of any domain For information about other editions of PCmover that will migrate a PC that is joined to a domain visit the following link http www laplink com pcmover laplink PCmover Home User Guide The Only Software that Moves Programs Files and Settings to a New PC Updates For Applications Some older applications may not work correctly after migration without an update especially if the operating system on the new PC is a more recent one than on the old If you find this to be the case please check with the application s manufacturer for an update IMPORTANT Some applications with a copy protection process known as Digital Rights Management may not function correctly after migration These include such music sharing programs as iTunes MusicMatch and Napster which will probably require reactivation on the new PC possibly a Repair done through the Windows Control Panel and possibly reinstallation Certain other applications such as Microsoft Office may also require reactivation Preparing the New PC for Migration IMPORTANT The PCmover Pre Migration Checkl
16. he external media Then run PCmover again on the new computer to unload the migration file and automatically set up your new PC IMPORTANT If you selected File Storage Device so you can upgrade to Windows 7 using PCmover s Clean Installation option go to the following Web address for a user guide with complete instructions http www laplink com pcmover inplaceupgrade pro Windows 7 Upgrade Assistant After choosing OLD Computer on the Preparing Your Computers For Migration screen this step should be performed before a Windows Upgrade For instructions on performing an in place upgrade using PCmover see the Windows 7 Upgrade Assistant user guide on Laplink s Web site http www laplink com pcmover inplaceupgrade pro IMPORTANT The user guides for Upgrade Assistant and File Storage Device at the Web address above were written primarily for users performing an in place upgrade using PCmover Professional If choosing the in place upgrade option from PCmover Home please disregard the information about selectivity multiple users and domain users An in place upgrade performed using PCmover Home is a total upgrade solution ALL applications data and settings will be restored to your upgraded PC with no option for selectivity Only the user who is currently logged on to the PC at the time of the upgrade will be saved and restored to the upgraded PC Domain users will not be restored to the upgraded PC when us
17. iness network then you may be a domain user To determine if your PC is joined to a domain view the properties of your PC Right click on My Computer select Properties and click the Computer Name tab The domain your PC belongs to will be listed as the Domain If instead of Domain you see Workgroup your PC is not a member of any domain For information about other editions of PCmover that will migrate a PC that is joined to a domain visit the following link http www laplink com pcmover Internal Compression Error This error can occur during transfer if firewalls or other software are running in the background Click Cancel on both PCs disable all firewall and other programs running and start the migration again Helpful Hints Because the software PCmover moves is often changing we have to keep changing PCmover And this means that occasionally a few users may have some difficulty with transferred applications Microsoft Outlook Outlook Express Windows Mail PCmover will migrate Microsoft Outlook Outlook Express and Windows Mail but may not update your contacts and messages correctly For help on updating these please see http www laplink com faq324 html Note The Windows 7 operating system does not include an e mail program If migrating to Windows 7 your mail data will still be migrated but you will need to obtain an e mail client in order to use your mail data Using Migrated Applicatio
18. ing PCmover Home USB Cable Per the previous instructions for the new PC the USB cable should already be plugged into both PCs Note If you see the dialog window stating that Connection witha USB cable cannot be detected please verify that the cable is plugged in to both PCs If you are still unable to proceed you will need to install the USB driver software Click on the Start button gt Programs gt Laplink PCmover gt Install USB Drivers laplink PCmover Home The Only Software that Moves Programs Files and Settings to a New PC User Guide 6 Ready To Start Load Snapshot Click Next Te Migration in Progress Load Snapshot PCmover Migration In Progress Load Snapshot PCmover is now loading the snapshot Action Load Snapshot ltem Windows Processed 517 kilobytes Time Elapsed tec Estimated Time Remaining Tae Please wait while PCmover loads the snapshot If you are unable to load the snapshot please go to http www laplink com faq214 html For more information please see the Troubleshooting section on page 13 of this document 8 Select Migration Modifications Advanced User Options For most migrations the advanced user changes offered on this screen are not necessary Click Next to continue with a normal migration Note This screen does NOT allow you to select specific applications or files to move It will only al
19. ist and Migration Information sections see pages 2 4 should be reviewed and completed before beginning a PCmover migration 1 Welcome to PCmover Note All screen shots in this document are representative of screens in Windows 7 If you are using an older version of Windows your screens may look slightly different laplihk PCmover Welcome to PCmover PCmover allows you to transfer everything you select all your files email pictures music wallpaper Intemet Favorites applications settings and more from your old computer to your new one This wizard will guide you through the migration process Before proceeding please ensure that you are running the most recent version of PCmover Check for Updates NOTE After completing a migration you have the ability to Undo and retum your new PC back to its original state See Undoing a Migration in Help for more information Click here to view a demonstration of PCmover If PCmover is not already running start PCmover on your new PC Follow the on screen instructions Note If you see a Windows Security Alert s select Unblock and proceed The Security Alert is a standard Windows message that appears when starting most programs on your PC Click Check for Updates to make sure you are running the latest version of PCmover If there is a newer version available you will be taken to a Web page from which you can download
20. ld PC yet You will be instructed on the old PC when to complete this step laplink PCmover Home User Guide The Only Software that Moves Programs Files and Settings to a New PC File Storage Device Migrate to the new computer using external If you see the dialog window stating that Connection with a USB cable media e g an external hard drive After the migration file is created cannot be detected please verify that the cable is plugged in to both on the old computer store the file on the external media Then run PCs PCmover again on the new computer to unload the migration file and If you are still unable to proceed you will need to install the USB automatically set up your new PC driver software Click on the Start button gt Programs gt pene Laplink PCmover gt Install USB Drivers IMPORTANT If you selected File Storage Device so you can upgrade to Windows 7 using PCmover s Clean Installation option go to the following Web address for a user guide with complete instructions http www Laplink com pemover inplaceupgrade pro 5 Ready to Start Search For Applications PCmover will now make an inventory of data on your new computer Click Next Windows 7 Upgrade Assistant After choosing NEW Computer on the Preparing Your Computers For Migration screen this step should be Ready to Start performed after a Windows Upgrade For instructions on performing an in place upgrade using
21. low you to set certain advanced options for your migration 9 Select the Drives to Migrate laplink Select the Drives to Migrate This list shows each drive on the old computer and where its contents will go if you want to change this mapping select the drive and click Change Destination Old Location New Location Ex CA DA DA EA CADrive_E FA CADrive_F If the old PC contains more disk drives than the new PC PCmover will create a folder for each drive that does not exist on the new PC To migrate all of the drives to the new PC as listed click Next To modify how a drive is migrated to the new PC select the drive and click Change Destination In the Change Drive Mapping dialog you may modify the drive and or default folder to which the drive from the old PC is migrated Make these changes in the Migrate to New Directory text field You may also choose to not migrate the drive from the old PC Click OK when finished and then click Next Note To run properly some applications require installation to the same drive on which they were originally installed If any applications that were installed ona secondary drive do not work on the new machine uninstall them from the secondary drive and reinstall them on the primary drive laplink PCmover Home User Guide The Only Software that Moves Programs Files and Settings to a New PC 10 Deselect Folders Not to
22. m to take effect t may be necessary to reboot your computer f you do not want PCmover to reboot automatically deselect the checkbox Select Fini Remember you have the abilty to Undo the Migration and retum this PC back to ts original state See Undoing a Migration in Help for more information cbe E conc itp Congratulations You have successfully moved into your new PC You will need to restart your new PC for all of the settings to take effect Click Finish to restart automatically laplink PCmover Home The Only Software that Moves Programs Files and Settings to a New PC User Guide Choose Your Startup Options on the New PC StartUp This lists which programs have been disabled and allows re enabling of those compatible with your new PC 1 StartUp This Welcome to StartUp This As a safety precaution PCmover has disabled programs that were configured to run automatically on your old computer StartUp This tells you which programs have been disabled and allows you to re enable those that are compatible with your new computer system and that you wish to continue using Make the changes you desire and then restart your computer to verify that everything works properly Once you are satisfied with your choices disable StartUp This s AutoRun feature below Wi Disple a Bun StartUp This Skip Thi Time After your PC restarts the StartUp This program o
23. ns If an application does not work or displays errors on the new machine try a Repair done through the Windows Control Panel and if that does not suffice try uninstalling and reinstalling it You may need to run the installation file as an Administrator For more information on running programs as an Administrator please check Windows Help Updates For Applications Some older applications may not work correctly after migration without an update especially if the operating system on the new PC is a more recent one than on the old If you find this to be the case please check with the application s manufacturer for an update Windows Folder Names and or Locations When moving upgrading from an older Windows operating system to a newer one you may find that folder names and or locations may have changed For example in Windows XP files located in the My Documents folder can later be found within the Documents folder of Vista or Windows 7 If you have trouble locating your files please go to the Microsoft support Web laplink PCmover Home User Guide The Only Software that Moves Programs Files and Settings to a New PC address http support microsoft com Programs Requiring Reactivation Some applications with a copy protection process known as Digital Rights Management may not function correctly after migration These include such music sharing programs as iTunes MusicMatch and Napster which will p
24. on between PCs to be established If connection has not occurred after 15 seconds click Browse and manually select your new PC from the list If you do not see your new computer in the list click Re scan Select your new computer and click OK If your new computer isn t listed after clicking Re scan click Cancel on both PCs to exit PCmover Verify the Laplink Ethernet cable is plugged into both PCs and restart PCmover Cannot Load Snapshot on Migration in Progress Load Snapshot Screen Click Cancel on both PCs to exit PCmover then restart PCmover and choose to Check for Updates when prompted To do this click the Check for Updates button If there is a newer version available you will be taken to a Web page from which you can download the update On this Web page you will find a link to the latest version of this guide which you should also use If this does not solve the problem please visit the following Web site for additional instructions http www laplink com faq214 html You can also try clean booting the computers to identify applications or utilities that may be interfering with PCmover s operation For step by step instructions for a clean boot please visit http www laplink com kbart252 html Domain Users Unable to Migrate If you are set up as a domain user on the old PC migration is not supported with the Home edition of PCmover If your old source PC is connected to a typical bus
25. ons On some operating systems you will need Administrator level permissions to do a migration Hard Disk Space Old PC vs New PC The hard drive s on the new computer has as much or more disk space as that on the old computer Windows Versions Old vs New The new PC has the same Windows version as or newer Windows version than that installed on the old PC Internet Explorer Versions Old vs New The new PC should have the same or newer version of Internet Explorer as that installed on the old PC Review Applications on Each PC PCmover Home is a total migration solution and will transfer ALL installed programs files and settings from the old PC to the new PC A selective migration is not supported in this edition If there are any items that you do not want to migrate then you will need to uninstall them from the old PC before you perform the migration This includes the following Programs or applications that you do not want to have on the new PC laplink PCmover Home The Only Software that Moves Programs Files and Settings to a New PC User Guide Programs that are already on the new PC Programs where there is a trial version on one of the PCs and a full version on the other In this case uninstall the trial version regardless of whether it is on the new or old PC Computer Cleanup Laplink recommends that you run ScanDisk or a similar disk checking utility as well as antivirus and
26. over installed on both PCs plug in the USB you MUST check for updates on the old PC to be sure you are running the same ey hoth PCs now Pug version of PCmover on both PCs Note PCmover must be installed on both PCs before plugging in the USB cable 2 Important Information If the New Hardware Detected Wizard is displayed when you This screen alerts you to important information you should know about migration plug in the USB cable on Windows XP select No not this time and Please review all items listed check the box and click Next click Next laplink PCmover Home The Only Software that Moves Programs Files and Settings to a New PC User Guide 3 Preparing Your Computers for Migration Choose OLD Computer and then click Next 4 Serial Number Validation PCMOVersa a Serial Number Validation Please enter the following infomation Name John Doe Email Address JohnDoe his email com Serial Number PMHENRD A1A141 050 NOTE Validating your serial number requires Intemet access ff you do not have Intemet access please click No Intemet Access No Intemet Access f you do not have a serial number but would like to purchase one please click Buy Serial Number If you need assistance please call 1 425 952 6001 Gea Enter your name e mail address and serial number and click Next Serial Number The location of your serial number depends on how you purcha
27. pens Click Run StartUp This 2 StartUp This Options StartUp Thi fo amp e Machine Run User Run Name Description Status Enable PCTVOICE petvoice MFC Application Disabled SoundMan Realtek Sound Manager Disabled __Disable Remove Properties Run Now eK cence As Hep You can choose to activate the programs that were deactivated during migration Click OK when finished and then restart your new PC Usually you will not need the start up programs from your old PC Therefore most of these programs should stay deactivated If you deselect Display StartUp This When Windows Starts and wish to access StartUp This at any time go to the Start button All Programs PCmover StartUp This For more information on using StartUp This refer to the StartUp This Help File You can find the Help File by opening StartUp This and then clicking on the Help button in the lower right corner of the window Additional Assistance Troubleshooting Registration Validation Code When you enter your serial number into PCmover it is validated checked for authenticity using your old computer s Internet connection If you are connected to the Internet but are unable to continue past the Serial Number Validation screen first disable all security software such as virus scanning spyware scanning and firewalls and try again If that does not work click
28. r migration start PCmover on your new PC first Complete the PCmover screens as directed in Preparing the New PC For Migration see next section Then when instructed to do so by PCmover start PCmover on the old PC Complete the screens to prepare your old PC and perform the migration beginning with the section Preparing the Old PC For Migration on page 4 Length of Time Migration may take quite a while depending on several factors the size of the hard drive s you are migrating the amount of data on them their level of fragmentation the number and size of applications and other files and folders you are migrating and other factors Migration of Users From the Old PC If you have more than one user set up on the old and or new computers PCmover Home will migrate the user who is logged on to the old PC at the time of the migration to the user who is logged on to the new PC User specific settings and files will only be migrated from the old PC if they belong to the current user Note To log off the current user and then log on asa different user click the Start button and choose to log off Then at the logon screen choose to log on as the other desired user Make sure to complete these steps on both the old and new PCs if necessary IMPORTANT If you are set up as a domain user on the old PC migration is not supported with the Home edition of PCmover If your old source PC is connected to a typical business network th
29. robably require reactivation on the new PC possibly a Repair done through the Windows Control Panel and possibly reinstallation Certain other applications such as Microsoft Office may also require reactivation Music Files Because of the copy protection methods music files that are copy protected may not play on the new computer without transferring the licenses for the music files Look at the music application help files for information on transferring the licenses or contact the music application vendor You may also need to reinstall the music application Antivirus Antispyware Applications Reinstall any antivirus or antispyware software As previously stated these types of applications are unlikely to migrate correctly Undoing a Migration PCmover allows you to restore your new PC to its original state before the migration If you wish to undo your migration please start PCmover on your new PC and follow the screens until you are asked which PC you are using Choose New and then follow these steps 1 Undo or Migrate laplink PCmover Undo or Migrate PCmover has detected that a migration has previously been run on this computer You can now undo or roll back this previous migration F your migration stopped in the middle you do not need to undo the migration Everything that was transfered is OK on the new computer Only undo f you are experiencing a problem after a migration and you
30. sed PCmover Download When you purchased the product you should have received a confirmation e mail containing your serial number If you no longer have the e mail message visit the My Downloads page of your Laplink Support Account at http www laplink com mysupport myStore asp Once there enter the e mail address you supplied when you purchased the product If you have forgotten your password please enter your e mail address and click on the Forgot Your Password link CD Affixed to the CD sleeve When you enter your serial number into PCmover it is validated checked for authenticity using your old computer s Internet connection If you are connected to the Internet but are unable to continue past the Serial Number Validation screen first disable all security software such as virus scanning spyware scanning and firewalls and try again If that does not work click No Internet Access A screen will appear with your Network Name and Session Code You will need the Network Name and the Session Code along with your PCmover Serial Number in order to obtain the Validation Code which will be used in place of your serial number to activate the product On another PC with Internet access go to http www laplink com validation Select PCmover and follow the instructions on the page If an Internet connection is not available to you on either PC please call our Customer Service team at 425 952
31. stall PCmover from a CD follow these steps on each PC 1 Insert the CD into the CD ROM drive 2 If the autorun feature is enabled the installation begins automatically Follow the on screen prompts If autorun is disabled use Windows Explorer or some other file management program to display the contents of the CD Browse to the pemoverh_en exe file to begin the installation If you cannot find this file on the CD click on the Start button then Search and type pcmoverh_en exe making sure that the search is centered on your CD ROM drive IMPORTANT If you see an error message indicating that Windows is unable to verify the publisher of the driver software click Install this driver software anyway The driver is published by Laplink Software 3 At the end of the installation restart your computer if prompted 4 Repeat these steps on the second PC Pre Migration Checklist both PCs Note In Place Upgrade Many of the items in the Pre Migration Checklist and Migration Information section will not apply to users doing an in place upgrade to Windows 7 Please see the upgrade user guides on Laplink s Web site for the checklist and instructions on completing this task http www laplink com pcmover inplaceupgrade pro The following items should be addressed and or completed on both of your PCs before starting PCmover PCmover Installation PCmover has been installed on both PCs Administrator level Permissi
32. the amount of data to be transferred and could be as much as several hours or more Note In very rare occasions the transfer of data will not continue If you do not see any progress for more than an hour you should restart the migration 3 Moving Van Transferred Click OK when ready Done Click Finish You are done with the old PC and have just a few steps to complete on the new PC Note To maximize system compatibility PCmover may not transfer certain system settings as well as hardware configurations After the migration the following software may have to be reinstalled or reactivated on the new PC Antivirus and antispyware applications Hardware specific drivers Files with Digital Rights Management e g copy protected music files If reinstallation or reactivation does not resolve problems you may need to contact the appropriate vendor for specific instructions For more details regarding difficulty with applications running on the new PC please see Helpful Hints on page 14 Finishing on the New PC Done laplink PCmover Congratulations You have successfully moved into your new machine Enjoy Applications moved any may not be compatible with the operating system on your new PC ff you experience difficulties with any of your applications not running properly try reinstalling the software from the original media e 9 CD ROM In order for all of the changes in your syste
33. the updated version as well as the latest guide Click Next laplink User Guide PCmover Home The Only Software that Moves Programs Files and Settings to a New PC IMPORTANT If an update is available please install the new version on BOTH computers immediately 2 Important Information PCmover A IMPORTANT INFORMATION While most applications and files move without issue please note the following Some applications may not be compatible with the new operating system Music files with copyright protection may not play without transfering licenses Some software with special copyright protection may need to be reinstalled or reactivated with a key or serial number You should remove trial software on the new computer i a full version is on the old comput You should remove older versions of software on the old computer that already exists on the new computer Hardware drivers will not be moved if you need more information on migration options with PCmover please see the Quick Start Guide Laplink support pages or Help Wi have read and understand this message This screen alerts you to important information you should know about migration Please review all items listed check the box and click Next 3 Preparing Your Computers for Migration Choose NEW Computer and then click Next 4 Method of Migration PCmover Method of Migration The migr
34. you can also choose to log off the current user click on the Start button in the lower left corner of the screen laplink PCmover Home User Guide The Only Software that Moves Programs Files and Settings to a New PC IMPORTANT When you purchase PCmover Home you are purchasing a license that limits you to migrating the contents from one 1 old PC to one 1 new PC or upgrading one 1 PC from an older to a newer operating system Only the current user who is logged on to the old PC at the time of migration will be migrated to the new PC You cannot use your serial number to install PCmover on another old PC or to migrate additional users from the original old PC For complete details refer to the End User License Agreement EULA To purchase additional licenses please visit http www laplink com or contact our sales department at 800 LAPLINK 527 5465 or 425 952 6001 Installing PCmover both PCs To install PCmover from a downloaded file follow these steps on each PC i Double click on the pemoverh_en exe file in the folder where the file was saved Follow the on screen prompts IMPORTANT If you see an error message indicating that Windows is unable to verify the publisher of the driver software click Install this driver software anyway The driver is published by Laplink Software 2 At the end of the installation restart your computer if prompted 3 Repeat these steps on the second PC To in
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