C-Series User's Guide - Bottomline Technologies
Contents
1. with each payment batch shown on a separate page 40 Preconfigured Reports Report Payment Detail Export Payment Detail Import Status Payment Summary Totals Template Audit Trail Template Detail Template Detail Export Template Detail Import Status Template Summary Totals Application Summary Application Summary Archive Cheque Inquiry Cheque Inquiry Archive Cheque Register Cheque Register Archive File Load Summary File Load Summary Archive Printer Summary C Series version 3 5 December 2012 User s Guide Description Raw payment data used for extracting and uploading to back office systems Status of data imported into a payment batch Summary of all payment batches with the ability to drill down to the payment details Audit information about templates and transactions Details of templates with each template shown on a separate page Raw data used in a template for extracting and uploading to back office systems Status of payment data imported into a template batch Summary of templates with the ability to drill down to details Cheque Reports Counts and totals of payments by application and by batch Application Summary report compiled from archived data This report is available only as a filter report Summary of a cheque payment with the ability to drill down to details of the cheque or to audit details Cheque inquiry report compiled from a2. Internet Explorer 8 browser set it to compatibility mode before working with cheque batches To do this e On the browser s Tools menu click Compatibility View Entering Cheque Payment Instructions To create a batch of cheque payment instructions 1 In the task bar above the work area of the Payments view click Create 2 In the New window select either e Cheques to create a batch of general purpose cheques with or without remittance information e Cheques Payroll to create a batch of payroll cheques together with payroll information 3 Click OK 4 Enter or select the following information e Batch Name A name for the payment batch e Print Date The date on which the batch is to be printed This must be a business day e Application The application to use for processing the batch 5 If you are creating a batch of general purpose cheques select either C Series version 3 5 December 2012 25 Changing the Details ofa Cheque Batch User s Guide e Free Form Remittance to enter remittance information associated with the batch as free form text or with the use of a template e Invoice Remittance when cheques in the batch are in payment of invoices When you select this option you can enter remittance information in invoice data fields 6 Click Create Non Recurring Payment 7 On the batch summary that opens click Add 8 Enter details of the payment click Save and then click OK in the message box For info
3. Wires batch 1 In the Payments view click More detail on the batch you want to change 2 Click the Change date button below the summary tile 3 In the calendar select the new date and then click OK To change the payment date of a single transaction in a batch 1 In the Payments view click More detail on the batch you want to change 2 On the Instructions tab of the payment details in the Action column select Change date 3 In the calendar select the new date and then click OK To change the payment date of several transactions in a batch 1 In the Payments view click More detail on the batch you want to change 2 On the Instructions tab of the payment details in the Select column select the transactions to change 3 Click the Change date button above the grid 4 In the calendar select the new date and then click OK Approving Instructions To approve a batch of payment instructions e In the Payments or Payment details view click Approve on the batch you want to approve If your approval assigns enough votes the status of the batch changes to Approved and the option available on the button changes to Submit for Bacs and Faster Payments Service batches and Unapprove for other payment types If the batch needs further approval by another user its status changes to Partial Approval C Series version 3 5 December 2012 31 Withdrawing Approval of Payment Batches User s Guide Note Mixed batches which
4. about how to use this option If you do not have access to the Administration view or if you need help with configuring your workstation for smart card submissions see your system administrator C Series version 3 5 December 2012 35 Submitting Batches to the Bacs or Faster Payments Service User s Guide To use an HSM you need to know e Which certificate to use for signing if more than one certificate is associated with your HSM e The PIN code associated with the HSM To submit a payment batch to the Bacs or Faster Payments Service 1 On the Payments view display Bacs payments that have been approved 2 On the batch you want to submit click Submit Tip The Submit option is also available on the Payment details view of approved batches The Preauthorisation report opens Optionally click Print to print the report To view any instruction warnings associated with the batch click the details link in the sidebar 3 At the top of the sidebar check that the submission mode is appropriate to the batch If the submission mode is Full Test or Structural Test no payments are made If the submission mode is Live the payments are made If the submission mode is not appropriate in the sidebar click Cancel submission 4 Click Continue The C Series system prepares the data for submission 5 Review the data and any pre submission warnings associated with the batch and then click Sign To review the payment data click View
5. batches to display by filtering according to e Stages The stage they have reached in the payment process which determines their status For more information see Status on page 15 e Applications Where applicable the application used for processing them Applications consist of a collection of settings associated with a particular type of payment The settings specify static data such as bank account information as well as how to extract information from the input data Separate applications can be created for different types of business payments such as payroll and purchase ledger payments In some organizations different users are entitled to access different applications e Services The payment service used for processing the payments such as Bacs or cheques e Payment Date The number of batches that match your selected filter criteria and the total number of available batches are shown at the top of the work area The summary for each batch displays a button for the action most likely to be taken for a batch at its current stage the primary action For example Bacs batches that have been approved have a Submit button Less frequently used options such as to reject a batch are available as links on the tile or grid row or on the Payment details view which opens when you click More detail Displaying Payment Batches To view payment batches to which you have access 1 Click the Payments tab 2 In the sidebar select t
6. cannot be modified or deleted Approval Approved The batch has completed the approval process and is ready for release or transmission The batch cannot be modified or deleted Approver A user rejected the batch during the approval process Rejegteg The batch can be modified or deleted Pre The batch is in the process of being submitted to the Bacs service Authorisation Submitting The batch is being processed for release or transmission and cannot be modified or deleted Deleted The batch has been deleted and cannot be modified or processed Released The batch has been released or transmitted to the bank or payment service The batch cannot be modified or deleted Processed The batch of cheques is ready for browser based printing C Series version 3 5 December 2012 15 Status User s Guide Status Description Released to The batch of cheques has been released to a server side printer Printer Needs Repair The batch contains errors that must be corrected before it can be released or transmitted C Series version 3 5 December 2012 Chapter 4 The Payments View Most of the routine work involved with processing payments can be done from the Payments view Here you can view all the batches you are entitled to work with and subject to your entitlements create or import new payment batches and work with existing ones Summary details of existing batches to which you have access are shown on this page You can select the
7. e E mail Emea support bottomline com e Telephone 0870 081 8250 44 118 925 8250 if calling from outside the UK C Series version 3 5 December 2012 6 Training User s Guide e Fax 0870 081 8280 44 118 925 8280 if calling from outside the UK Technical Services is available from 0830 to 1730 Monday through Thursday and from 0830 to 1700 on Fridays Asia Pacific Australia e E mail ap_support bottomline com au e Telephone 1 300 655 515 61 3 8823 6798 if calling from outside Australia Technical Services is available Monday through Friday from 0830 to 1700 Australia Eastern Standard Time Training Bottomline Technologies offers training courses in many products For information contact your account representative Documentation Bottomline Technologies is always interested in improving the quality of the product documentation If you find errors or omissions in this documentation or have suggestions on how to improve it email your comments to documentation bottomline com You can send comments anonymously or provide contact information so that we can contact you Conventions The following table describes the conventions used in this guide Thi E a a Indicates vention bold text e Names of items in the user interface such as menus options fields tabs or buttons e Names of files to execute as part of a procedure italic text e Items that vary according to the environment or situation e References to other p
8. information that can be downloaded to a Microsoft Excel spreadsheet Wires Reports One line summary of payments with the ability to drill down to detail compiled from archived data Summary of exchange rates stored in the C Series database Summary of file import activity with the ability to drill down to the detail of each import Summary of future dated payments with the ability to drill down to detail Audit information about payments Payment data presented in columns with one page for each payment in a format that can be exported for use in a third party application Details of payments with one page for each payment Summary of payments pending approval with the ability to drill down to details of individual payments One line summary of payments with the ability to drill down to detail Summary of repetitive load activity with the ability to drill down to detail Details of templates with one page for each template One line summary of templates with the ability to drill down to detail Some reports listed in the above table are available in either standard or filtered form as described in the following table Report Type Standard Description A predefined report generated from all the information recorded about the subject of the report Filtered A report containing information that matches filters and sort criteria that you specify See Generating Filtered Preconfigured Reports on
9. on your workstation e Have asmart card issued by your sponsoring bank inserted into the reader e Know which certificate to use for signing if more than one certificate is associated with your smartcard software e Have a PIN code associated with your smart card and issued by your sponsoring bank To use an HSM you need to know e Which certificate to use for signing if more than one certificate is associated with your HSM e The PIN code associated with the HSM To collect reports 1 Click the Reporting tab 2 In the sidebar of the Reporting view click the right arrow next to Bacs reports to expand the section C Series version 3 5 December 2012 47 Collecting Bacs and Faster Payments Service Reports User s Guide 3 In the sidebar click the right arrow next to Collect Bacs reports or Collect FPS reports to expand the section 4 In the sidebar select details of the report or reports you want to collect Field Applications Service User Description The application associated with the reports The SUN to use for authentication to the service Number used for authentication Report type The type of report to download For a description of available report types see Bacs and Faster Payments Service Reports on page 45 Select A11 to collect all available report types for the service Service User Number The SUN associated with the reports Days since The number of days up to the present day for which
10. the Payments view click Create 2 In the New window select the payment type and then click OK 3 Enter details of the payment click Save and then click OK to close the message For information about payment details see the online help Hint To save the information you have entered before completing the instruction click Save Incomplete You can add further details later by viewing the details of the incomplete payment and then in the table selecting Edit as the action C Series version 3 5 December 2012 27 Changing the Details of a Wires Batch Users Guide 4 Click X to close the input screen and display details of the payment Instructions that you have saved either as complete or incomplete appear in the Payments view Changing the Details of a Wires Batch For information about how to change the details of a Wires payment batch see Working With Single Instruction Batches on next page Working With Incomplete Batches Incomplete batches are those to which you have added instructions but have not yet finished You can add instructions to and modify or remove existing instructions from an incomplete batch or delete the batch Note Batches for the following payment types can contain one or more instructions e ACH Cash Concentration Disbursement e ACH Consumer Collections Payments e Bacs e Faster Payments Service e Cheques Other payment types are processed as single instruction batches To list incomp
11. 4 optional Enter a comment that describes the batch and select the Effective Date The default date is the next business date available for the payment type C Series version 3 5 December 2012 21 Creating a Non Recurring Payment User s Guide 5 Click either e Create Non Recurring Payment to enter one off transactions e Create Payment From Existing Payment to base the new batch on existing payment data You can change any of the data that you use as the starting point 6 Follow the instructions either for creating a non recurring payment or for creating a payment from an existing payment Creating a Non Recurring Payment To create a non recurring payment batch 1 Select an ACH company ACH companies are configured by C Series administrators They associate company information with payment type originator banking and account information and user group information 2 Either e Click Add to manually add transaction information e Click Detail Import to import transaction information from a file For the Detail Import option to work you must have access to a detail import map and to the file containing the transaction information Options to work with detail import maps are available in the C Series legacy client web site 3 If you are manually adding transaction information e For each transaction enter details click Save and then click OK See the online help for information about ACH payment details If you a
12. 46 Collecting Bacs and Faster Payments Service Reports 2 022c0ececeececeececeeceeeeeeeees 47 C Series version 3 5 December 2012 4 Table of Contents Users Guide C Series version 3 5 December 2012 5 Preface C Series Documentation The C Series documentation comprises Online help Help is available for users of the C Series client application To display the help click the help link in the sidebar of an application C Series page System Requirements This lists the hardware and software requirements for installing C Series software Implementation Guide This describes how to install and configure C Series software What s New in Admin This describes changes that have been made to the admin web site and that are not documented elsewhere User s Guide This describes how to use the C Series client application to create and process payment data Contacting Bottomline Technologies This section provides contact information for Technical Services Training and Documentation Technical Services If you have questions about a Bottomline product and are unable to find the answers in the product documentation contact Technical Services www bottomline com customer_ su ort index html USA Portsmouth NH e Web portal bottomline com e Telephone 1 800 839 9029 Customer Technical Assistance Center CTAC is available Monday through Friday from 0830 to 2030 Eastern Time Europe United Kingdom
13. Bottomline S Technologies User s Guide D C Series Notices User s Guide C Series User s Guide Version 3 5 Copyright Bottomline Technologies Inc 2012 All Rights Reserved Information in this document is subject to change without notice and does not represent a commitment on the part of Bottomline Technologies Bottomline Technologies makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability or fitness for particular purpose Bottomline Technologies Internet www bottomline com Corporate Headquarters 325 Corporate Drive Portsmouth NH 03801 USA Telephone 800 472 1321 603 436 0700 Fax 603 436 0300 Email info bottomline com Europe Middle East Africa 115 Chatham Street Reading Berkshire RG1 7JX UK Telephone 44 118 925 8250 Fax 44 118 956 9990 Email emea info bottomline com C Series version 3 5 December 2012 2 Table of Contents e A O A 6 CSernes Documentation trote 6 Contacting Bottomline Technologies ia 6 Technical SefviceS AA 6 e AA A 7 Documentation lt erreien A 7 Convention A A A ol lee al 7 Geting Started AAA A sate eeu 9 E ON cs ee ve nae tk eh erana e eaten ane iei eaa na oE SKEE EARE 9 Gertie Help esters roe e E eco mee estes tee sees eles 10 Changing Your Password soos ccc A 11 Using the Dashboard aces cee sagittal ida is 13 Workflow A e ODS oS NVA POPE A eS IRIS he Ca ree 14 SS oneei ee 15 The Payments VIEW bocce e
14. Cheque Batch User s Guide To identify which cheques have been printed in a split batch 1 In the Payments view click View details or More details on the batch 2 On the Instructions tab look at the Status column Cheques that have not been printed have a status of Processed Cheques that have been printed have a status of Released to Printer Reprinting a Cheque Batch It is possible to reprint batches of cheques processed by an application configured for secure browser based printing This might be necessary for example if the printer ran out of toner or if the wrong paper was used during the initial print run Cheque batches are available for reprinting for a limited amount of time as defined when your C Series system is configured If you need to reprint a batch after this time it may be necessary to import and approve the batch again Tip Use the Request reprints option to reprint cheques processed by an application configured for server side printing For more information see Reprinting Individual Cheques below To reprint a batch of cheques 1 In the sidebar of the Cheque Services tab click the right arrow next to Check services to expand the section 2 Click Reprint 3 Optionally in the filter specify the criteria to identify the batch you want to reprint See the online help for information about how to define filter criteria 4 Click Enter 5 In the list of batches select the batch you want to repri
15. ails of the instruction and then click Delete 3 Click OK to confirm Working With Single Instruction Batches To modify the instruction 1 In the Payments view click More detail on the batch you want to change 2 On the Instructions tab of the Payment details view in the Action column click the arrow next to the action button and then click Edit 3 Update the information as required click Save and then click OK to close the message C Series version 3 5 December 2012 29 Chapter 6 Approval This chapter describes the tasks involved in approving or rejecting a payments batch Checking a Batch Check a payment batch to verify that it contains valid payments and to ensure that it contains no errors To view the details of a batch click the More details link in its summary tile view or the View details link in its row grid view Different payment types present different kinds of information about a batch on a series of tabs shown on the Payment details view Errors and Warnings The Errors Warnings tab shows details of any errors and warnings associated with a Bacs Faster Payments Service or Wires batch You can use the search options in the column headings to filter the errors and warnings as described in Customizing Grids on page 18 The presence of an error in a Bacs or Faster Payments Service batch prevents it from being submitted for processing The presence of warnings does not prevent a batch from b
16. arts of the product documentation code text e File names and paths e Code examples e Text of messages displayed on the computer screen e Text you enter in a form or in a command window italic e Variable parts of a file name or path code text e Information that you enter in a form or in a command window where the actual text depends on particular circumstances C Series version 3 5 December 2012 7 Conventions User s Guide This con Indicates vention hyperlink e Cross references to other parts of this guide e Links to Web sites or email addresses root The path to the folder specified during installation where the C Series software is installed C Series version 3 5 December 2012 Chapter 1 Getting Started This chapter describes how to access the C Series options how to get help and how to change your password Logging On Notes e C Series software is supported for use with Internet Explorer 7 8 or 9 e It is not necessary to log on if your C Series system is configured to use single sign on and your C Series administrator has added details of your Windows account or group to the system Under these conditions the logon screen appears only when your session times out When this happens click Go to return to the page you were working on To log on 1 Open Internet Explorer and browse to the URL provided by your Bottomline representative or your system administrator Tip To save t
17. contain instructions with different status values cannot be approved from the Payments view To approve such a batch follow the instructions below for approving individual instructions within a batch Batches prepared for payment types other than Bacs or Faster Payments contain individual instructions that you can approve independently To approve an individual instruction within a batch e On the Instructions tab of the Payment details view in the Action column click Approve To approve several individual instructions within a batch 1 On the Instructions tab of the Payment details view in the Select column select the instructions to approve Note Do not select instructions for approval and rejection at the same time The Approve button above the grid shows the number of instructions selected that have a status that enables them to be approved 2 Click the Approve button above the grid Withdrawing Approval of Payment Batches It is possible to withdraw approval of a payment batch that has been approved in error such as if the batch was approved when the payment date needed to be changed You can then fix the problem with the batch before continuing with normal processing Note You cannot withdraw approval of a cheque batch To withdraw approval of a payment batch e Inthe Payments or Payment details view click Unapprove on the batch In the grid view if the Unapprove option is not shown click the down arrow
18. coooocconococcncononcnecrcntonecrnncanoranconanenennoos 29 Approval Se mea eee NOR See E aE TIO S RPT Oe MUCUS EOE siete aHe ENE RN TT OUT N SNE ARC ME DIN RT EN Oe 30 Checking a Batch eset ss ie ae A ar S eis ean ege tite 30 Errors and Warnings tnt tate Se ieee te O tec ae ct 30 Preauthorisation Reports and Pre Print Reports 2 2 2 2 0ccecee ec ec ee eecec ec eeeceeeeneees 31 Changing the Wires Payment Date cri A A eee 31 Approving Instinto ada 31 Withdrawing Approval of Payment Batches scott ai acest 32 Rejecting Payment Instructions 000000000000000000 ini ice rsiaea 32 Creating a Bureau Batch cae po ae lt i ee eyes A ee 34 Submission and Printing accio ti in di ii dla 35 Submitting Batches to the Bacs or Faster Payments Service oococoocococcoccccccococcoccccoconcnconinconos 35 Printing Cheques 1 it et 37 Printing a Cheque Batch acia 37 Reprinting a Cheque Batch costas tias ist cdi eee ii dada 38 Reprinting Individual Cheques ri o aiii 38 Reports A A 40 Precontigured Reports li A a a nds 40 Viewing Standard Preconfisured Reports vrecoocariicil idad decena Prisa ba 44 Generating Filtered Precontigured Reports 0 tocsstiitccetiit iaa ora 44 Working With Report Profiles ii ee A A ee ee 44 Creating a Report Profile ost e denise tae 45 Bacs and Faster Payments Service SPOTS siii id apne Aedes a deeded 45 Bacs and Faster Payments Service Submission Reports 2 2 020c0eceeeececeeceeeeceeeees
19. data under the Review data table 6 If required sign the submission data i If a certificate selector window opens select the certificate and then click OK ii Enter your PIN and then click OK or Sign If you are using an HSM you are prompted to enter your PIN twice 7 Sign the logon challenge to authenticate yourself to the service The signing process is the same as described in the previous step 8 When the submission report opens optionally click Print to print it and then click Finish Note Do not close the Payments view or the C Series application instead of clicking Finish C Series version 3 5 December 2012 36 Printing Cheques User s Guide Printing Cheques C Series applications can be configured to print cheques in either of two ways Server side printing On completion of the approval process cheques are processed and then automatically printed on a printer associated with the C Series server Browser based printing On completion of the approval process the batch is released to a print engine which prepares the cheques for printing When the preparation process is complete the batch status changes to Processed which indicates that you can initiate printing on a local printer that has been registered with the C Series system Printing a Cheque Batch To print a batch of cheques 1 6 In the sidebar of the Cheque Services tab click the right arrow next to Check services to expand the section C
20. e Provides details of direct debit instructions Advice of Wrong Account for Automated Credits Service Advises of changes to the payee details for any credit instructions Direct Debit Indemnity Claims Advice Provides details of any claims made under the Direct Debit guarantee against direct debit collections initiated by a Direct Debit Service user Informs of any previously notified advices that have been cancelled prior to settlement Confirms that a file has been processed and highlights any payment instructions that the Bacs service has amended rejected or returned This report is normally available about four hours after submission of a payment batch Generic test report A test report that shows dummy messaging events not associated with the transfer of value A test report that shows dummy processing events associated with the transfer of value Provides details of any submissions that have been cancelled Faster Payments Service reports Provides details of all items processed You can view print or save the Bacs reports and save the Faster Payments Service reports associated with applications to which you have access Bacs and Faster Payments Service Submission Reports For every submission to the Bacs or Faster Payments Service the service returns a submission summary report This report is displayed in the work area after an interactive submission and is available for printing Tip When printing the s
21. e been prepared by another system When files are imported automatically users who are entitled to approve the payments can see the data displayed as batches in the Payments view It is also possible to manually import payment data for submission to the Bacs or Faster Payments service To import a payment file In the Payments view click Import Select the payment type to use to process the payments and then click Next Select the Application to use to process the payments 1 2 3 4 Click Browse navigate to the file and then click Open 5 On the Import file window click Upload file 6 A message appears when the file has successfully been uploaded Click Back to return to the Payments view A summary of the batch appears in the Payments view ACH Transactions The Automated Clearing House ACH is an electronic funds transfer system for financial transactions in the United States of America C Series version 3 5 December 2012 20 Entering ACH Payment Instructions User s Guide The C Series system supports the following types of ACH transaction e Cash Concentration Disbursement CCD Cash Concentration Disbursement is the movement of funds between remote locations and collection accounts which are used to collect available funds in a single location Transfers are cleared overnight through the ACH system The C Series Cash Concentration Disbursement payment type uses the ACH corporate credit or deb
22. eing submitted but can sometimes prevent the associated payment instructions from being processed Note For Bacs and Faster Payments Service batches the Errors and Warnings report is the only source of warnings that the batch is likely to be a duplicate When viewing details of a Bacs or Faster Payments Service batch you can hide all warnings with a specified code To hide a warning 1 On the Errors Warnings tab click the code of the warning you want to hide 2 In the message box that appears click OK The codes of warnings you have hidden are shown above the list of errors and warnings Click a code to redisplay warnings of that type C Series version 3 5 December 2012 30 Preauthorisation Reports and Pre Print Reports Users Guide Warnings with codes that you hide in this way are not included in the total number of warnings shown in the batch summary Preauthorisation Reports and Pre Print Reports Preauthorisation reports shown for Bacs and Faster Payments Service batches and Pre print reports shown for cheque batches show consolidated details of the batch To print such a report click the Print icon shown at the top of the report Changing the Wires Payment Date It is possible to change the payment date for a batch of Wires payments or for individual transactions within a Wires batch You must do this for example before you can approve transactions whose payment date has expired To change the payment date of a
23. ents Service Reports For every submission to the Bacs or Faster Payments Service the service returns a submission summary report This report is displayed in the work area after an interactive submission and is available for printing For more information about submission reports see Bacs and Faster Payments Service Submission Reports on next page In addition to submission reports which the service automatically returns a number of other reports are available for collection from the Bacs or Faster Payments Service The following table describes the most commonly used of these reports Report Description Bacs reports ADDACS Automated Direct Debit Amendment and Cancellation Service Provides details of any direct debits that have been cancelled or changed Arrival Generated when a service user submits more than one identical payment files for the same processing day ARUCS Automated Return of Unapplied Credits Service Provides details of any failed payment instructions that have failed and been returned by the receiving bank ARUDD Automated Return of Unpaid Direct Debits Provides details of any direct debits that the paying bank has returned unpaid C Series version 3 5 December 2012 45 Bacs and Faster Payments Service Submission Reports Report AUDDIS AWACS DDICA Input Test Test Advice Test Input Withdrawal DCA Input Generic Input User s Guide Description Automated Direct Debit Instruction Servic
24. er Payments Service A batch of payment instructions must be fully approved before it can be submitted it to the Bacs or Faster Payments Service It is possible to configure the C Series system to automatically submit batches to the Bacs or Faster Payments Service During a manual submission you must digitally sign a logon challenge to connect to the service and if the application used for processing requires payment files to be signed you must also sign the batch Digital signing uses either a smart card or a hardware security module HSM To use a smart card you must e Have a smart card reader connected to your workstation e Have supporting software for the smart card reader installed on your workstation e Have an ActiveX control Bottomline eSigner cab installed on your browser If this is not installed the C Series system prompts you to install it the first time you initiate a smart card submission from your workstation e Have asmart card issued by your sponsoring bank inserted into the reader e Know which certificate to use for signing if more than one certificate is associated with your smart card software e Have a PIN code associated with your smart card and issued by your sponsoring bank Note For users with suitable entitlements the Administration view includes an option to check whether your computer and browser meet the requirements for smart card submissions See the online help for information
25. he states applications services and payment dates of batches you want to view C Series version 3 5 December 2012 17 Sorting Payment Batches Users Guide The values available for you to select depend on your entitlements and on the batches that are available in the system Summary details of the batches that match your selection criteria are displayed in the work area You can view summary details either in oo e A series of tiles tile view Click LIL to view payment batches in tile view Eg e Rows of a grid grid view Click to view payment batches in grid view 3 To see the details of a batch click the More details link in its summary tile view or the View details link in its row grid view Sorting Payment Batches Options in the sidebar enable you to specify the order in which batches are displayed in the Payments view To specify the sort order of displayed batches 1 In the Sort by area select the value to use for sorting 2 Select Descending to sort in descending order or leave this clear to sort in ascending order Customizing Grids When you use the grid view you can customize the grid to determine the columns that appear the order in which they appear and the order in which they display items When you change the way in which information is displayed the C Series application remembers these changes and displays details in the same way the next time you open the view When the Print option
26. ile has been created you can run the report at any time You can share report profiles with other users in your user group who are entitled to the data to which the report refers To list report profiles to which you have access e At the top right of the C Series window click My Settings and then click Report Profiles Buttons at the top of the work area enable you to Modify Delete or Run the selected report profile and to Create a new profile C Series version 3 5 December 2012 44 Creating a Report Profile User s Guide Creating a Report Profile To create a report profile 1 At the top right of the C Series window click My Settings and then click Report Profiles 2 Click Create select the report for which you want to create a profile and then click OK 3 In the Profile ID field enter a name and enter a Description for the profile 4 Select Shared if you want to share the profile with other users who are entitled to access the report 5 Define the filter criteria for the report See the online help for information about how to define filter criteria 6 optional For data fields that are enabled for sorting specify whether records are to be listed in Ascending Or Descending order or select None for no sorting of the data optional Enter a number in the Sort order to specify the order in which these data fields appear in the report 7 Click Add then in the message box click OK Bacs and Faster Paym
27. ime add this URL to your Internet Explorer favorites list Alternatively after you have started using the C Series system add the URL of the C Series page you use most often so that you go straight to that page when you log on 2 Enter your User group Username and Password C Series version 3 5 December 2012 9 Getting Help Users Guide Peyonline Usergroup a Username pa Password These details are available from your system administrator Your password is case sensitive 3 Click Log on Getting Help To access the online help 1 If necessary display the sidebar by clicking the arrow on the left of the window All 1 tem matches the current filter O pg Approved or Thursday Filename bacs 22 Entered by USERI March Entered 20 03 2012 1 credits 100 00 0 debits 0 00 0 auddis records 0 errors 3 warnings 1 records in total More detai gt Bacs 100123 MDE 2 In the sidebar if necessary click the Help item to expand the Help section C Series version 3 5 December 2012 Changing Your Password rrYr A A SY Payment Date From 21 03 2012 To 28 03 2012 Today This week Show all 3 Click the More help link to open the help in a new window This page shows summary details of payment batches to which you have access Select items in the sidebar to choose the type of batches to display feces A Users Guide If the help is already open the window is refreshed to d
28. inished making changes click Submit and then click OK in the message box to prepare the batch for approval and further processing Wires Transactions The C Series Wires product provides support for the following types of transaction C Series version 3 5 December 2012 26 Entering Wires Payment Instructions User s Guide e CHAPS The Clearing House Automated Payment System CHAPS is an electronic bank to bank payment service for same day sterling transfers within the United Kingdom e Domestic Domestic transactions are in country single currency transactions e Fedwire Fedwire is a real time gross settlement RTGS funds transfer service operated in the United States by the Federal Reserve banks e International International transactions are cross border or cross currency transactions e SEPA The Single Euro Payments Area SEPA is a zone in which all electronic euro payments are considered domestic and where there is no difference between national and intra European cross border payments The C Series system submits SEPA payments across the SWIFT network e Transfer Transfers move funds between bank accounts Note If you use an Internet Explorer 8 browser set it to compatibility mode before working with Wires payments To do this e On the browser s Tools menu click Compatibility View Entering Wires Payment Instructions To enter instructions for a Wires payment type 1 In the task bar above the work area of
29. is available next to the Customize option printed output reflects any changes you have made to the displayed columns or to the sort order To specify the columns to appear 1 At the bottom of the work area click Customize 2 In the Customize window select the checkboxes next to the columns you want to display and clear those next to columns you want to hide 3 Click OK To resize a column e Hover the mouse pointer over a border of the column until the cursor changes to a double headed arrow and then drag the border to the required position To move a column e Click in the column heading and then drag it to the required position C Series version 3 5 December 2012 18 Customizing Grids Users Guide To change the order in which items are listed e Click the heading you want to use for sorting The heading of the column used for sorting is displayed in italics Click in the heading again to reverse the order in which the records are listed C Series version 3 5 December 2012 19 Chapter 5 Data Entry This chapter describes how to import or enter payment data and how to modify or delete existing data Once a batch of payment instructions has been created and if necessary modified the next step is to approve the batch For information about approving batches see Approving Instructions on page 31 Importing Payment Data Many C Series systems are configured to automatically import payment files that hav
30. is ce ee es es iii siesicolgas 17 Displaying Payment Batches A dee eee eee eso eee cs atg 17 Sortins Fayment 10 6 of enn ee ee eee ee 18 Customizing Grids MMM Re OC AA DRE eT Se eS ne 18 Data ENY ae RW A OT OURS RD Tat Serer EOI TOR SC TOE TEAR RTE ene eet ee we mC re ae eT 20 Importe Payment Data rr A A A A iS 20 ACH Transactions IM A nn ete ite tae eee cet 20 Entering ACH Payment Instructions ericcson di 21 Creating a Non Recurring Payment tilde 22 Creating a Payment From an Existing Payment o ooooococococococcocococococonononcnnococononinininoos 23 Changing the Details of an ACH DA as A 1011111 23 Bacs and Faster Payments Service Transactions sevi ici tl 24 Entering Bacs or Faster Payments Service Instructions ooococococcccococococococcccocococococcccococos 24 Changing the Payment Date sto a eee ae eee 24 Deleting a Bacs or Faster Payments Service Instruction ooooocococococococococcocococococononocinnononos 25 C Series version 3 5 December 2012 3 Table of Contents User s Guide Cheque Payments AAA e oer ves at dealt Se ane Sana eaten Sos 25 Entering Cheque Payment Instructions coi ritos 25 Changing the Details of a Cheque Batch A a A eeas eee 26 Whee TESSA as siii 26 Entering Wires Payment Instructions sisi id 27 Changing the Details of a Wires Batch ii 28 Working With Incomplete Batches iia iS db A 28 Working With Multi Instruction Batches evcoli rior iii steve sede 28 Working With Single Instruction Batches oooococ
31. is subject to the entitlements that have been configured on your system Preconfigured Reports The following table describes the reports other than those that are collected from the Bacs or Faster Payments Service that are available if your C Series system is licensed for the associated products The reports listed on the Reporting tab are determined by your C Series licence and by your entitlements Report ACH Company ACH Company Information Archived Payment Detail Archived Payment Detail Export Archived Payment Summary Totals Bacs Batch Status Bacs Submission History File Import Status Payment Audit Trail Payment Detail C Series version 3 5 December 2012 Description ACH Reports Companies created for use with ACH payment types Information maintained by banks about companies and the payment types to which they are entitled Payment Detail report information compiled from archived data Report of raw payment data used for extracting and uploading to back office systems compiled from archived data Payment Summary Totals report compiled from archived data Status of Bacs and Faster Payments Service batches Information about batches submitted to the Bacs or Faster Payments Service Status of a National Automated Clearing House Association NACHA file import used to create a payment batch Audit information about payment batches and transactions Detailed report of all payments
32. isplay help for the C Series view you have open Changing Your Password Your password expires after a configured amount of time When this happens the Change password form opens after you log on You need to change your password Old password pue New password a Confirm password e A To open the Change password form before your password expires e At the top right of the C Series window click My Settings and then click Change password userl cseries Change password Alerts Report profiles C Series version 3 5 December 2012 Changing Your Password User s Guide To change your password 1 Enter your existing password 2 Enter and confirm a new password and then click Save Tip Click Cancel to abandon the change If your existing password is still valid clicking Cancel redisplays the screen that was open before the Change password screen If your existing password has expired clicking Cancel returns you to the logon screen When you log on again you must change your password before you can use any other C Series features Passwords must be no longer than 16 characters It is possible for a C Series administrator to set rules that govern the complexity of passwords that you can use These rules can specify e The minimum length e The minimum number of alphabetical characters that must be included e The minimum number of uppercase and lowercase characters that must be included e The
33. it CCD entry class and provides the means of creating a single payment batch that contains both credits and debits e Consumer Collections Payments PPD This transaction type is used to credit and debit consumer accounts and is typically used for collecting preauthorized bill payments It uses the ACH prearranged payment and deposit PPD entry class e Corporate Trade Exchange CTX This transaction type is used by corporations and government agencies to pay trading partners It combines payment information with a variable length addendum record that contains information such as invoice numbers and that allows multiple payments to be made in a single transfer The C Series system supports CTX transactions only when automatically loaded and does not provide manual data entry or import options for this transaction type Note If you use an Internet Explorer 8 browser set it to compatibility mode before working with ACH payments To do this e On the browser s Tools menu click Compatibility View Entering ACH Payment Instructions To create a batch of ACH payment instructions 1 In the task bar above the work area of the Payments view click Create 2 In the New window select either ACH CCD for a Cash Concentration Disbursement payment type using the corporate credit or debit entry type ACH PPD for a Consumer Collections Payments payment type using the prearranged payment and deposit entry type 3 Click OK
34. lete batches e In the sidebar of the Payments view select the Incomplete status and clear all other status selections All incomplete batches for the selected payment types and applications are listed in the work area To delete a batch e In the Payments view click Delete in the summary tile of the batch you want to delete Working With Multi Instruction Batches To add instructions to an incomplete batch 1 In the Payments view click More detail on the batch you want to work with 2 Click Add instruction for Bacs and Faster Payments Service payments or Add for other payment types enter the details of the instruction and then click Save Continue to add instructions in this way until the batch is complete 3 In the summary tile for Bacs and Faster Payments Service payments click Finish or on the batch summary for other payment types click Submit C Series version 3 5 December 2012 28 Working With Single Instruction Batches User s Guide To modify an existing instruction 1 In the Payments view click More detail on the batch you want to change 2 Click the row containing details of the instruction 3 In the form that opens update the information as required and then click Save for Bacs and Faster Payments Service instructions or Update for other payment types To delete an instruction from a batch 1 In the Payments view click More detail on the batch you want to work with 2 Select the row containing det
35. lick Print Optionally in the filter specify the criteria to identify the batch you want to print See the online help for information about how to define filter criteria Click Enter on the filter page to display a list of cheque batches that are ready for printing In the list of batches select the batches you want to print and then click Print Notes e The first time you initiate browser based printing from a computer the system prompts you to install two ActiveX controls Click Install to install the controls e If the cheque application is configured to split batches that contain more than a specified number of cheques the list of batches available for printing shows a separate entry for each part of a split batch The Part column shows the part number and the total number of parts in the batch For example 1 2 indicates the first of two parts You can print each part of a split batch separately and so avoid overloading your printer When the printable file has been downloaded select the printer to use and then click OK If you have access to more than one printer configured for use with the C Series system you can print each part of a split batch on a different printer When any part of a batch has been printed the status of the batch is Released to Printer If your cheque application is configured to split large batches make sure that every part of the batch is printed C Series version 3 5 December 2012 37 Reprinting a
36. ly approved it can be prepared for transmission to the external payments service release to a third party application or in the case of cheque payments for printing This stage is often automatic but it sometimes involves manual tasks such as creating Bacs bureau batches 4 Transmission or Release C Series version 3 5 December 2012 14 Status User s Guide The payment batch is transmitted to the external service such as the Bacs service or formatted ready for transmission or release to a third party application or for printing 5 Confirmation When available from the external service confirmation of the completion of the transaction is returned to the C Series system Status The status of a payment batch reflects the stage it has reached in the workflow process This status is displayed on the batch details and you can use status values to select which batches to display on the Payments view The following table shows the main status values a batch can have Status Description Import in The batch is in the process of being imported from a file Process Incomplete The batch has been partially entered and placed in suspension until it can be completed The batch can be modified or deleted Entered The batch has been successfully loaded or entered The batch can be modified or deleted Rejected The batch has been rejected during import or by the bank or payment service Incomplete The batch is awaiting final approvals and
37. minimum number of numbers that must be included e Whether the password must begin with an alphabetical character e The minimum number of special non alphanumeric characters that must be included If you try to set a password that does not conform to the rules set for your system a message tells you which rule the password contravenes Note It is not necessary or possible to change your password if you do not have to enter your credentials when you connect to the C Series web site C Series version 3 5 December 2012 12 Chapter 2 Using the Dashboard By default the dashboard opens when you log on to the C Series system for the first time and after your Internet Explorer cache has been cleared At other times to go to the dashboard click Dashboard The dashboard can display gadgets that show graphical representations of e The number of individual instructions input per day e The number of payment batches in the system categorized by service type e The number of payment batches in the system categorized by status Click any segment of a chart to display the payments to which it refers in the Payments view To choose which gadgets to display select or clear the appropriate boxes in the sidebar Disabling the gadgets sometimes improves performance of the C Series system To choose whether to display each gadget as a bar chart a line chart or a pie chart select the appropriate option from the pull down menu on the gadge
38. next page C Series version 3 5 December 2012 43 Viewing Standard Preconfigured Reports User s Guide Viewing Standard Preconfigured Reports To view a standard report 1 In the sidebar of the Reporting tab click the right arrow next to the section containing the report you want to see to expand the section 2 In the list of Standard reports click the one you want to see The report opens in the work area Click to print the report or P to export it to a file Generating Filtered Preconfigured Reports To generate a report according to your own filters and sort criteria 1 In the sidebar of the Reporting tab expand the section for the type of report you want to generate In the list of Filtered reports click the one you want to see In the work area define your filter criteria See the online help for information about defining filter criteria optional For data fields that are enabled for sorting select whether records are to be listed in Ascending or Descending order or select None for no sorting of the data optional Enter a number in the Sort order field to specify the order in which these data fields appear in the report Click Enter The report opens in the work area Click to print the report or H to export it to a file Working With Report Profiles Report profiles provide a means of saving the settings for customized reports that are run on a regular basis Once a report prof
39. next to the option shown in the Action column to display the option Rejecting Payment Instructions To reject a payment batch 1 In the Payments or Payment details view click Reject on the batch 2 Enter your reason for rejecting the batch and then click OK This reason appears in the audit record for the batch The status of the batch changes to Approver Rejected C Series version 3 5 December 2012 32 Rejecting Payment Instructions User s Guide Once you have rejected a batch you can then delete it Deleting a batch does not remove it from the system but simply changes its status to Deleted Note Mixed batches which contain instructions with different status values cannot be rejected from the Payments view To reject such a batch follow the instructions below for rejecting individual instructions within a batch Batches prepared for payment types other than Bacs or Faster Payments contain individual instructions that you can reject independently To reject an individual instruction within a batch 1 On the Instructions tab of the Payment details view in the Action column click the arrow next to the Approve button and then click Reject 2 Enter your reason for rejecting the instruction and then click OK To reject several individual instructions within a batch 1 On the Instructions tab of the Payment details view in the Select column select the instructions to reject Note Do not select instruction
40. nt and then click Reprint If the batch has been split into several parts the list of batches shows an entry for each part The Part column shows the part number and the total number of parts in the batch For example an entry of 1 2 indicates the first of two parts You can reprint each part of a split batch separately and so avoid overloading your printer 6 From the list of printers that have been approved as secure printers select the printer to use and then click OK Reprinting Individual Cheques To reprint individual cheques within a batch 1 In the sidebar of the Cheque Services tab click the right arrow next to Check services to expand the section 2 Click Request reprints C Series version 3 5 December 2012 38 Reprinting Individual Cheques User s Guide 3 In the filter specify the criteria to identify the cheque you want to print and then click Enter 4 Select the check box next to each cheque you want to reprint and then click Request Reprint 5 Enter a reason for requesting the reprint and then click OK The cheques become available for printing as a batch 6 Click OK to close the message 7 Follow the instructions in Printing a Cheque Batch on page 37 to print the batch The batch is listed with a Print Type of Reprint C Series version 3 5 December 2012 39 Reports Chapter 9 This chapter describes how to access reports that are available through the C Series system Access to reports
41. nt 21 CCD 21 Consumer Collections Payments 21 customizing views 18 D dashboard 13 date changing 31 payment changing 24 C Series version 3 5 December 2012 Index deleting batch 28 33 instruction 23 25 26 28 documentation feedback 7 E entering instructions 24 F filter report 43 44 format Bacs reports 49 H HSM 36 47 l instruction approving 31 changing 28 creating 28 deleting 28 entering 24 rejecting 32 P password changing 11 payment ACH 21 approving 31 date changing 24 50 Index payment types XML entering 24 process 14 rejecting 32 payment types ACH 23 PPD 21 preauthorisation report 36 R rejecting batch 32 instruction 32 report ACH 40 Bacs 47 cheque 41 filter 43 44 GIR 42 preauthorisation 36 profile 44 standard 43 44 viewing 44 Wires payments 43 S sidebar displaying 10 smart card 35 47 standard report 43 44 submission 35 cancelling 36 support 6 Asia Pacific 7 Australia 7 Europe 6 C Series version 3 5 December 2012 User s Guide USA Atlanta 6 USA Portsmouth 6 T technical support 6 training 7 V view customizing 18 Ww Wires report 43 X XHTML 49 XML 49 51
42. rchived data This report is available only as a filter report Summary of a cheque payment with the ability to drill down to details of the cheque or to audit details Cheque Register report compiled from archived data This report is available only as a filter report Details of cheque data loaded from a file together with details of the file loading operation File Load Summary report compiled from archived data This report is available only as a filter report Summary of payments grouped by printer print status type and print job 41 Preconfigured Reports Report Print Job Details Secure Print Audit Log Archive Account Statement Archive Balance History Archive Transaction Detail Archive Transaction Summary Balance and Transaction Account Scorecard Balance Columnar Cash Position Current Day Availability Current Day Controlled Disbursements Current Day Transaction Detail Current Day Transaction Summary Prior Day Account Statement Prior Day Balance History C Series version 3 5 December 2012 User s Guide Description Summary of print jobs with the ability to drill down to details of individual items within the print job Audit information about printing activities initiated by users of the client application GIR Archived balance and transaction information in a single report Archived balance and summary information Archived details of all bank repor
43. re importing transaction details from a file i On the grid select an import map li Browse to the file containing the details and then click Import iii Click the Refresh icon in the Detail Import status report to display the results of the import check the status of each imported transaction and then close the report iv Make any necessary changes to the details of the imported items as described in Changing the Details of an ACH Batch on next page 4 When you have finished entering transaction information click Back to return to the batch summary 5 When you have finished adding instructions to the batch click Submit and then click OK to close the message box C Series version 3 5 December 2012 22 Creating a Payment From an Existing Payment User s Guide Creating a Payment From an Existing Payment To create a payment batch from an existing batch 1 On the grid select the existing batch Summary details of the new batch are displayed in the work area 2 If necessary change details of the new batch using the options described in Changing the Details of an ACH Batch below 3 When you have finished preparing the batch click Submit and then click OK to close the message box Batches you have saved or submitted appear in the Payments view Changing the Details of an ACH Batch To change the details of an ACH batch 1 If the batch summary is not already open in the Payments view click More detail on the ba
44. rmation about cheque payment details see the online help 9 Repeat steps 7 and 8 for each cheque in the batch When you have finished click Back to return to the batch summary 10 When you have finished adding instructions to the batch click Submit and then click OK in the message box to prepare the batch for approval and further processing Batches that you have saved or submitted appear in the Payments view Changing the Details of a Cheque Batch To change the details of a cheque batch 1 In the Payments view click More detail on the batch you want to change 2 In the work area of the Payment details view click the Details tab and then click the link to the full details of the batch 3 Do any of the following e Click View Details to change the batch name or print date e Click a record to change the details of an individual cheque e Click Add to add a new cheque to the batch e Select the check box next to one or more records and then click Delete to delete the records e Select the check box next to one or more records and then click Remove to remove the records from the batch and to add each removed record to a new batch that can be processed separately Batches created for removed records have a status of Entered The name of the new batch includes the cheque number if one exists and the name of the original batch 4 On the batch summary click Save and then click OK in the message box 5 When you have f
45. s for rejection and approval at the same time The Reject button above the grid shows the number of instructions selected that have a status that enables them to be rejected 2 Click the Reject button above the grid 3 Enter your reason for rejecting the instructions and then click OK C Series version 3 5 December 2012 33 Chapter 7 Creating a Bureau Batch You must convert a payment batch to a bureau batch before you can submit it to the Bacs or Faster Payments service on behalf of another service user You can combine multiple batches into a single bureau batch and submit them in a single submission To create a bureau batch 1 In the Payments view select the batch or batches to include in the bureau batch Each batch must have a status of Approved and have a SUN that is associated with the bureau number of the application you use for submission 2 At the top of the work area click Convert to bureau 3 Select the application to use for submission and then click OK Tip To remove a batch from a bureau batch 1 View the details of the bureau batch 2 In the Payment batches details click Remove in the entry for the batch By default the Remove option is in the last column on the right C Series version 3 5 December 2012 34 Chapter 8 Submission and Printing This chapter describes how to e Submit batches to the Bacs and Faster Payments Service e Print cheques Submitting Batches to the Bacs or Fast
46. t C Series version 3 5 December 2012 13 Chapter 3 Workflow Payment data moves through the C Series system as follows 1 Data entry Payment batches can be created in any of the following ways e Manual entry The Create option in the Payments view enables suitably entitled users to enter payment data manually in order to create payment batches e Manual import The Import option in the Payments view enables suitably entitled users to import individual payment data files For more information see Importing Payment Data on page 20 e Automatic import The C Series system can monitor a specified folder and import payment data files usually created by an application such as SAP or Sage when they are placed in the folder For information about data entry see Data Entry on page 20 Once a batch has been created it appears in the Payments view See The Payments View on page 17 2 Approval To ensure the validity of payment instructions the C Series system requires approval of all batches of payment instructions before they can be prepared for release or transmission At some sites a batch of payment instructions must be approved by more than one user This means that when you approve a batch it is possible for it to be only partially approved In such a case the batch cannot be processed further until other users approve it For more information see Approval on page 30 3 Preparation Once a payment batch has been ful
47. t the status of transactions to Prenote Only 4 On the batch summary click Submit and then click OK in the message box to prepare the batch for approval Bacs and Faster Payments Service Transactions The Bacs organization provides processing services for automated payments in the United Kingdom Bacs transactions take three working days to clear The Faster Payments Service is an automated clearing and settlement system for sterling credit transactions in the United Kingdom The service clears transactions in near real time Entering Bacs or Faster Payments Service Instructions To manually create a Bacs or Faster Payments Service batch 1 In the task bar above the work area of the Payments view click Create 2 In the New window select either Bacs or Faster Payments enter a Description of the batch and then select the Application to use to process the payments 3 Click OK 4 Enter details of the first payment and then click Save See the online help for information about the data to enter 5 Click Add instruction to add another instruction to the batch enter the details and then click Save Repeat this step until you have added all the instructions Each instruction that you enter is added to an incomplete batch Click Close in the summary tile to leave the batch in an incomplete state and return to the Payments view If you include the Incomplete status in your payments view filter the incomplete batch appears in
48. tch you want to change 2 In the work area of the Payment details view click the Details tab and then click the link to the full details of the batch 3 Do any of the following e Click View Details to see a summary of the batch or to change the comment associated with the batch e Click a record to change the details of an individual transaction e Click Save and then click OK in the message box to save the details so that you can work on the batch later e Click Add to add a transaction to the batch e Select the check box next to individual transactions and then click Delete to delete the selected transactions e Select the check box next to individual transactions and then click Remove to remove the transactions from the batch and to add them to a new batch that can be processed separately e Click Hold All to set a hold on all the transactions in the batch preventing them from being processed e Click Remove All Holds to release any holds that have been set on transactions either through the use of the Hold All option or through the Hold Transfer setting for individual transactions e Click Prenote All to set a prenote on all transactions in order to check the validity of the destination account details before processing the transactions C Series version 3 5 December 2012 23 Bacs and Faster Payments Service Transactions Users Guide e Click 0 Reset to reset all the amounts in all the transactions to zero and se
49. ted transactions Archived summary details of bank reported transactions The last time a statement or intra day transaction was posted Balance and summary information in a format that can be downloaded to a Microsoft Excel spreadsheet Current ledger and available balances Available balances are calculated by aggregating current day transaction activity with opening ledger and available balances All current balances and intra day activity All intra day bank reported controlled disbursement transactions Details of all bank reported transactions from the current day One line summary details of all bank reported transactions All prior day balance and transaction information in a single report Standard balance and summary information from the prior day including opening and closing balances total debits total credits and one day float 42 Preconfigured Reports Report Prior Day Transaction Detail Prior Day Transaction Summary Transaction Columnar Archived Payment Summary Exchange Rates File Import Summary Future Dated Payments Payment Audit Trail Payment Data Export Payment Detail Payments Pending Approval Payment Summary Repetitive Load Summary Template Detail Template Summary User s Guide Description Details of all bank reported transactions from the prior day One line summary details of all bank reported transactions from the prior day Transaction
50. the Payments view where you can open it to continue working on it See Working With Incomplete Batches on page 28 6 In the summary tile click Finish If you have appropriate entitlements you can approve the batch as soon as it is created Changing the Payment Date To change the payment date for a Bacs or Faster Payments Service batch 1 In the Payments or Payment details view click the date on the batch you want to change 2 In the Edit Payment Date window if the payments file contains multiple batches select the batch you want to change 3 In the calendar select the date and then click OK C Series version 3 5 December 2012 24 Deleting a Bacs or Faster Payments Service Instruction User s Guide Notes e You cannot set the date for a batch that includes instructions with different payment dates e If you display batches in payment date order changing the payment date may change the batch s position in the work area Deleting a Bacs or Faster Payments Service Instruction To delete an instruction from a Bacs or Faster Payments Service batch 1 In the Payments view click More detail on the batch 2 On the Instructions tab click the row showing details of the instruction you want to delete 3 Click Delete and then click OK to confirm Cheque Payments The C Series Cheque Production module provides options to manage cheque payments and to print cheques together with remittance details Note If you use an
51. the appropriate column or columns to specify the format in which to collect the reports XML is a data interchange format appropriate for importing reports into back end office systems XHTML is appropriate for displaying reports in a browser or for printing from the browser window The choice of format for Faster Payments Service reports depents on the back end system used at your site for rendering these reports 9 Click Finish Viewing Bacs Reports You must collect reports from the Bacs service before you can view or download them To view or download a Bacs report 1 Click the Reporting tab 2 In the sidebar of the Reporting view click the right arrow next to Bacs reports and then click the right arrow next to View Bacs reports 3 In the sidebar click the period for which you want to view reports 4 In the workspace click either View report or Download report in the row for the report you want to see The View report option is available only for reports that have been collected in XHTML format 5 If you select Download report in the File Download window select Save and then specify where to save the file C Series version 3 5 December 2012 49 Click a page number to view the corresponding page A ACH 21 23 application 17 approval 31 approving batch 31 instruction 31 B Bacs report 47 batch approving 31 deleting 28 rejecting 32 bureau batch creating 34 Cc Cash Concentration Disburseme
52. to collect reports If you set this to greater than one the C Series system collects all reports up to the specified age For Bacs reports the maximum value is 31 because the Bacs service deletes reports after 31 days For Faster Payments Service reports the maximum value is 4 because the Faster Payments Service deletes reports after four days To collect reports relating to a specific day select Processing date Bacs or Generation date Faster Payments from the top of the drop down list click in the Processing date or Generation date field that appears and then select a date from the calendar that opens Previously not accessed FPS reports Select this to collect reports that have not previously been collected Previously accessed Select this to collect reports that have previously been collected Generic test reports Select this to include generic test reports 5 Click Get report list 6 If prompted select the digital certificate to use 7 Enter your PIN code and then click OK A list of reports that match your specified criteria appears in the work area 8 Select the reports you want to collect and then click Get reports Bacs or Collect Faster C Series version 3 5 December 2012 48 Viewing Bacs Reports User s Guide Payments You can collect Bacs reports in XML or XHTML format or both and Faster Payments Service reports in zipped CSV or zipped XML format or both Select the check box in
53. ubmission summary report better results are sometimes achieved when you select Landscape orientation C Series version 3 5 December 2012 46 Collecting Bacs and Faster Payments Service Reports User s Guide The C Series system stores the data from submission reports that are returned from the Bacs or Faster Payments Service You can view the data from these reports at any time following the submission To access submission reports 1 Click the Reporting tab 2 In the sidebar of the Reporting view click the right arrow next to Bacs reports and then click the right arrow next to View submission reports to expand the section 3 Select the period to which the reports apply Reports for the selected period appear in the work area 4 In the list of reports click View Tip Information about submissions is also available in the Bacs Submission History report available in the ACH reports section of the Reporting tab Collecting Bacs and Faster Payments Service Reports You must collect reports from the Bacs or Faster Payments Service before you can view print or save them To collect reports you must connect to the service just as for submitting files to the service This involves digitally signing a logon challenge using either a smart card or a hardware security module HSM To use a smart card you must e Have a smart card reader connected to your workstation e Have supporting software for the smart card reader installed
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