CCN1003 - DTS Hardware Refresh DR Router Upgrade
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1. ElectraLink DTS Transformation Programme Update 2 ElectraLink Ltd BSI a V UKAS uitata ElectraLink Ltd FS 559738 EMS 559739 Registered No 3271981 VAT Registration No 698 2336 89 Reg Off Ground Floor Grafton House 2 3 Golden Square London W1F 9HR DTS Transformation Programme Overview 1 EXECUTIVE SUMMARY This document is the second of four updates to the Data Transfer Service DTS community and other relevant stakeholders outlining progress with the DTS Transformation Programme The first update which was issued on 17 March 2014 described the background to the programme and provided information that enabled you to understand the changes and what the changes will mean to you This second update summarises the successes achieved so far and provides further information on the new DTS Gateway options which will become available from October 2014 Please read this document and consider which of the Gateway options you would like to use going forward The existing Gateways will be gradually decommissioned from Q4 this year and you have a choice of replacing the existing Gateway with one of a number of options Some of these options are new and are being introduced by ElectraLink to help you reduce your costs of using the DTS You will receive two further updates from ElectraLink as the DTS Transformation Programme progresses towards completion at the end of 2014 If you would like to discuss this document or any of th2. for use from October 2014 are as follows 3 1 HIGH VOLUME GATEWAY HVG A HVG is located within your data centre or if you have outsourced your data centre provision to a third party within their data centre The HVG is typically co located with the systems that you use to operate in the energy market The HVG consists of a server a communications router two network links 2mbps MPLS and dual channel ISDN and other supporting equipment such as an optional uninterruptible power supply network hub etc These items are typically installed an a 19 inch rack which we provide as part of the service although a small number of HVG s are installed within our customers own cabinets Data is transferred to and from the HVG using FTP and can use all combinations of PUSH and PULL options For those of you who want to maintain this option instead of migrating to one of the new Virtual Gateway options described in sections 3 4 3 6 below we will arrange a replacement server to be installed as the existing server will also be obsolete within the next 9 months It is expected that the Gateway server replacement program will start in October 2014 and will complete early in 2015 ElectraLink is happy to confirm that the annual rental for the HVG will remain unchanged at 26 000 per annum 3 2 Low VOLUME GATEWAY LVG A LVG is located within your data centre or if you have outsourced your data centre provision to a third party within their data
3. not be a server on your site to sign the data In this instance data will not be encrypted however the data will be transmitted across a virtual private network The annual rental for this option will be 9 500 reflecting a 36 reduction on the alternative LVG option As this option will not require the rack space and data centre resources etc currently utilised by the LVG further savings could be secured directly by users 3 6 REMOTE VIRTUAL GATEWAY OPTIONS RVHVG AND RVLVG These options to connect to the DTS will be available for all DTS Users from October 2014 For those HVG and LVG Users who wish to operate their DTS connection across the public internet instead of through a dedicated MPLS and backup circuit ElectraLink is introducing new Remote Virtual Gateway options The Remote Virtual Gateway options for HVG and LVG will operate in a similar way to the existing Remote User Gateway however they will include dedicated Internet bandwidth at the central data centres for each user rather than the existing RUG which shares a single 4 mbps link for all RUG users The RVHVG and RVLVG users will provide their own Internet connection at their site and ElectraLink will provide dedicated Internet bandwidth at its primary and secondary data centres Internet bandwidth can be provided in 1mbps increments The Internet connection will be encrypted via the VPN tunnel The annual rental for the RVHVG option with 2mbps Internet connection will b
4. centre The LVG is typically co located with the systems that you use to operate in the energy market The LVG consists of a server a communications router two network links 1 mbps MPLS and dual channel ISDN and other supporting equipment such as an optional uninterruptible power supply network hub etc These items are typically installed an a 19 inch rack which we provide as part of the service although a small number of LVG s are installed within our customers own cabinets Data is transferred to and from the LVG using FTP and can use all combinations of PUSH and PULL options 4of10 06 June 2014 DTS Transformation Programme Overview For those of you who want to maintain this option instead of migrating to one of the new Virtual Gateway options described in sections 3 4 3 6 below we will arrange a replacement server to be installed as this will also be obsolete within the next 9 months It is expected that the Gateway server replacement program will start in October 2014 and will complete early in 2015 ElectraLink is happy to confirm that the annual rental for this option will remain unchanged at 14 800 per annum 3 3 REMOTE USER GATEWAY RUG The RUG is a Gateway which is located within ElectraLink s data centres and which is shared by a number of our customers The physical hardware is similar to an HVG Connection to the RUG is achieved through the public Internet and ElectraLink provides software to neg
5. e 11 000 reflecting a 58 reduction on the alternative HVG option The annual rental for the RVLVG option with 1mbps Internet connection will be 5 100 reflecting a 66 reduction on the alternative LVG option As these options will not require the rack space and data centre resources etc currently utilised by the HVG and LVG further savings could be secured directly by users 6 of 10 06 June 2014 DTS Transformation Programme Overview 4 GATEWAY PRICING The following table provides a summary of the pricing for each of the options to connect to the DTS described in Section 3 ElectraLink has succeeded in maintaining the costs of the current options for connecting to the DTS In addition the DTS Transformation Programme is allowing ElectraLink to offer Users virtual Gateway alternatives to connect to the DTS at a significantly reduced cost ElectraLink has continued to maintain a low cost entry option in the Remote User Service As currently the DTS charging principles mean that ElectraLink will fund the upfront development and installation costs for all Gateways and recover these through the rental charges Gateway Type Annual Rental High Volume Gateway HVG Low Volume Gateway LVG Remote User Gateway RUG Virtual High Volume Gateway VHVG Virtual Low Volume Gateway VLVG Remote Virtual High Volume Gateway RVHVG Remote Virtual Low Volume Gateway RVLVG 7 of 10 06 June 2014 DTS Transformatio
6. e Gateway options described below please contact the ElectraLink helpdesk using one of the following e Email helpdesk electralink co uk or e Telephone 020 7432 3012 2 of 10 06 June 2014 DTS Transformation Programme Overview 2 WHAT HAS BEEN ACHIEVED SO FAR 2 1 APPLICATION MIGRATION COMPLETED The DTS application was successfully migrated from ICAN to JBOSS Fuse on 17 May 2014 The DTS uses a core messaging application to ensure efficient robust and reliable data transfer within the service The old application ICAN was approaching its end of life and will not be supported by Oracle beyond Q2 2014 An alternative product was chosen to replace ICAN This product is JBoss Fuse from Red Hat In the first update we provided this link for those of you who would like to read a little bit more about this application am pleased to confirm that this migration was achieved on 17 May 2014 when the new JBOSS Fuse application was switched on A small number of operational issues were experienced by some of you during the first few days of its use for which we apologise However the service has been running reliably for the last 3 weeks and we are confident that this messaging application will continue to provide robust support for the DTS Service 2 2 NETWORK UPGRADE UNDER WAY For those of you who have a DTS Gateway installed at your site we are already part way through upgrading your backup communications
7. link The existing backup link is currently ISDN This is old technology and is no longer provided by a number of telecommunications service providers It is being replaced by DSL which can be thought of as business broadband DSL is also an always on technology so when it is needed there is no delay which would otherwise be experienced on ISDN as the target number is dialled All DTS Users with a DTS Gateway have already been contacted to arrange this migration which is now under way i Digital Subscriber Line or Digital Subscriber Loop which transmits digital signals through an analogue telephone line 3 of 10 06 June 2014 DTS Transformation Programme Overview 3 DTS GATEWAY OPTIONS g P As well as changes being made within the core of the DTS we are also introducing new options for connecting to the service pe This section of the document repeats some of the information we provided in the first update however it has been updated with more information including pricing for each option Pricing for each of the options is shown below and summarised in Section 4 for ease for reference Po ko qov We would encourage those of you who have an existing Gateway installed at your data centre or who are considering such an option to read this section and begin to think about what the right choice is for your organisation going forward The Gateway options which will be available
8. n Programme Overview 5 NEXT STEPS The DTS Transformation Programme commenced in October 2013 and is now well under way The detailed planning and high level designs are complete as is the migration to the new messaging application JBoss Fuse Good progress has been made replacing the old ISDN backup communications links with DSL the new virtual cloud environment is being configured ready for the next big switch over in September 2014 Please review the Gateway options described in Section 3 Once you have decided which Gateway option is right for you please contact ElectraLink and let us know what you have decided so that we can start to plan your Gateway upgrade We will be reminding you individually over the coming weeks This rest of this section provides an update on the remainder of the Transformation Program 5 1 PLANNED TIMESCALES Contract Awarded High evel Desien _aee TST ISDN to DSL Replacement Signed Agreement Application Development Application Stress amp Service Performance testing Outages Implementation of new application on eo ew existing hardware Outage Cut Over to new 4 Service Out cloud infrastructure o utage Go Live User Gateway Migration Figure 1 High Level Timescales Figure 1 provides a high level time line concentrating primarily on those aspec
9. otiate a secure encrypted tunnel from your site through to the data centre which houses the RUG A small number of RUG customers have a site to site connection which achieves the same secure tunnel but uses hardware at the customer site rather than software For those of you who are RUG users and who drag and drop your data to and from the RUG using a mapped network drive this option will be replaced in Q1 2015 with a similar FTP interface We have already contacted those RUG Users who use this feature to start the process of migrating to the new solution This change is being made to increase security of the RUG option ElectraLink is happy to confirm that the annual rental for this option will remain unchanged at 480 per annum 3 4 VIRTUAL HIGH VOLUME GATEWAY VHVG This option to connect to the DTS will be available for all DTS Users from October 2014 This option will utilise two network connections in the same configuration as the existing HVG i e a primary 2mbps MPLS connection with a backup connection in case the MPLS fails Users of this option will connect to a shared virtual Gateway server at the central hub which will be partitioned between all virtual users The FTP PUSH and PULL interfaces and all existing hosts will be migrated to the new service as part of the transformation from your existing Gateway option to the new virtual option In this VHVG option data will no longer be digitally signed by the sending Gate
10. provides details of the service boundaries for each option and network communication capacities where applicable Note that ElectraLink will not be able to provide service levels regarding availability of the Internet connection to the user as this will not be provided within the scope of the service Boundary User Service Boundary Existing Low Volume Gateway User Existing Gateway Options Ambps Shared cm connection Internet VPN Ey Central Hub VPN RUG User Concentrator Service Boundary Virtual Gateway Farm 2mbps MPLS IQ 1mbps MPLS gt DSL Virtual Low Volume Gateway VLVG I S Internet VPN es VPN Concentrator New Virtual Gateway Options Service Boundary Dedicated Connection per RVHVG user Internet VPN cy New Remote Virtual Gateway VPN Concentrator HP Datacentre Fig 2 DTS Connectivity Options
11. ts of the project that will impact you This has not changed since update 1 High Level Design This is complete and has no direct impact on users of the service ISDN DSL replacement This is currently being undertaken to migrate those parties with ISDN backup connections to their Gateways to newer more reliable and always on DSL network backup connections If this affects you we have already contacted you to arrange the migration Application Development This work is now complete Performance Testing These tests were completed successfully Implementation on existing infrastructure This was completed successfully on 17 May 2014 8 of 10 06 June 2014 DTS Transformation Programme Overview Cutover to Cloud infrastructure An outage in September will be confirmed to allow for the migration of the live service from the existing hardware infrastructure to the new cloud infrastructure This milestone is also the Go Live of the new service User Gateway Migration Once you have chosen your replacement Gateway option we will plan and carry out the changes agreeing a suitable changeover implementation date with you In the meantime if you would like any further information please contact the ElectraLink helpdesk 9 of 10 06 June 2014 DTS Transformation Programme Overview 6 GATEWAY OPTIONS SUMMARY DIAGRAMS Figure 2 details the Gateway options presented in section 3 it also
12. way as there will not be a server on your site to sign the data In this instance data will not be encrypted however the data will be transmitted across a virtual private network The annual rental for this VHVG option will be 20 500 reflecting a 21 reduction on the alternative HVG option As this option will not require the rack space and data centre resources etc currently utilised by the HVG further savings could be secured directly by users The backup connection is being changed from ISDN to a modern DSL option This network upgrade has already commenced and Gateway customers have already been contacted about the change from ISDN to DSL 5 of 10 06 June 2014 DTS Transformation Programme Overview 3 5 VIRTUAL LOW VOLUME GATEWAY VLVG This option to connect to the DTS will be available for all DTS Users from October 2014 This option will utilise two network connections in the same configuration as the existing LVG i e a primary 1mbps MPLS connection with a backup2 connection in case the MPLS fails Users of this option will connect to a shared virtual Gateway server at the central hub which will be partitioned between all virtual users The FTP PUSH and PULL interfaces and all existing hosts will be migrated to the new service as part of the transformation from your existing Gateway option to the new virtual option In this option data will no longer be digitally signed by the sending Gateway as there will
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