Connections User Guide v1.0
Contents
1. Sep 2014 Tags following personalise settings updates Add or Remove Tags A Topic can be marked as a This question has been answered question when posted and the m Reopen Question Reply Edit Delete Move Lock Topic Pin this Topic oO author Can accept or decline an ajag Updated on 17 Sep 2014 at 11 07 by Chris Cooper Recent Updates nswer a S Members e ACCEPTED ANSWER Like LPN i Forums EPN Re How can I find the updates that are relevant to me in Connections The Forum owner can pin a Topic ai i rr cc SO th at it re mMm al n S at th e tO D of th e Wad You should join as a member or follow any community that is of interest invite your colleagues to your z i j network and follow any communities forums people etc who are of interest to you Then you will see the St of To p CS Metrics latest updates from any of these sources on your home tab by selecting I m Following By default you will also receive email notifications of some updates on a daily or weekly basis Below your tt 3 i SENS name in the page title bar select Settings to see the default email settings You can change these settings A Forum Owner can lock a Topic Topic Tags gt to better meet your needs 7 Decline this Answer Reply Edit Delete which prevents replies to the Topic 2 U n ti th e loc k IS re m oved ee Reply to this Topic Start a Topic Feed for this topic updates Cloud List London South Bank Univ2. e Add text images links and attach files Showcase Wiki e Subscribe to page changes so that Tage None Add tage you are notified when a change er na OCCUIrS a Ce tee Frevi HTML Source Rich Text Heading 2 Font Se b Elio Z i n 3 ERE EVM FG 4 4 e Like or comment on a page Bie RhORHERZO Welcome to the Showcase Wiki e Download a page as an html file We will use this wiki as a team resource to share e Compare page versions and see Adie alts cies ieee exactly which changes each editor made Revert to a previous version if required Team weekly reports Best Practices and Useful Resources body ul i he Press LT 0 for help London South Bank University Comparison of Wikis with Blogs and Forums Typically multiple authors Typically single author Single author post multiple for community Documenting Refining of Broadcast of personal Broadcast a single topic or content opinion question Editing over time Posting thoughts once Don t go back and edit the don t go back and edit Original topic content Encourage joint editing Encourage comments Encourage comment threads Repository of group Repository of individual Capture many opinions knowledge thoughts knowledge answers Could include complex Single topic per post Single topic per post multi topic content London South Bank University Files and Folders Manage File versions and who can upload new versions Tag files
3. Connections Profile tells people about you e Contact information e Your expertise e Your network Use Profiles to Quickly find the people and resources you need to get work done Showcase your own skills and expertise Post status messages to tell your network of what you are working on Maintain and grow your professional network Links that you Your Network define e g to your LinkedIn profile Contacts e You r status u pd ates 3 Profiles My Profle My Network Directory 3 Profiles by Name Search e Your tags Chris Cooper Network j YO u r n kS AR No network contacts coopec 12 Isbu ac uk ai e You will have an option to Local Time 13 52 View All 0 approve addition of your ID yo Send Email Download vCard My Links badge photo to your Profile Ina Edit My Profile There are no links ye later D h ase of WO rk Recent Updates Contact Information Background Add Link Nafe Chris ooper e Edit your Profile to add Background information to describe your skills experience Add tag s to this profile adoption change management connections ibm sametime e Add tags to summarise your expertise interests Cloud List Tags Options to view as alistora Profile Board cloud Tags Status Updates the Mffice 6500 number Office email coopec 2 Isbu ac uk Dept School EDISON amp Infrastructure Programmes 958 Niormation Communication Technology Position Collabof
4. London South Bank University Connections User Guide v1 0 gnd October 2014 London South Bank University Accessing Connections e Login to https my sbu ac uk e Select the Connections icon on the title bar Connections Welcome David Stati C Direct access to 2Sa Fag Email VLE Sametime Chat instant messaging is available Administration from here If you access Favourite Links Connections then My Timetable amp Sametime is always Academic available from the lower Developer Information right of your screen Student life London South Bank University What is IBM Connections e Social software designed to meet the needs of organizations and businesses e Enables staff and students to find people and expertise more easily and to build personal networks of contacts and subject matter experts e Encourages an open working environment where information and knowledge are shared and located more easily e Helps groups and teams to work together in shared areas irrespective of work location time difference or mobile working e Supports the creation of vibrant communities where staff and or students come together to learn share new skills and exchange creative ideas London South Bank University What are the Connections applications i hu ae z M it Profiles Find the people you need Communities Work with people who share common roles and expertise Files Share and discov
5. Updates that you have saved My Page Discover All public status updates posted by everyone in LSBU London South Bank University Navigate Connections Profiles A Profiles Communities Metrics Chris Cooper Your Profile Network and Directory search for colleagues My Profile Your Profile contains your contact details and Prones a Communities information about you My Profile Edit My Profile Status Updates My Network Colleagues who have accepted a network invitatio oo reer from you or from whom you have accepted an invitation Directory Directory Search for LSBU staff and students Always use the Directory when searching for people by name The same Status Updates option as on the Home page Pm Following on the Home page is more comprehensive London South Bank University Navigate Connections Communities Profiles Communities Metrics Chris Cooper Communities contain a set of Apps that support a group or team lm an Owner Communities that you created or to which you have been added as a co owner a Communities l m an Owner Pm a Member Communities that you are owner co owner of and those you have joined or been added to as a member I m a Member I m Following I m Invited I m Following You are a member owner or co owner of these communities or you chose to follow them without becoming a member Public Communities Your recen
6. ation Adoption Lead Room No Technoj ark First floor Office 1D26 Contact details Department Email address Background About Me description London South Bank University Community A place for people who share common interests or who are part of an organisation group or project team to exchange information and ideas and collaborate Can contain one or more Applications Apps such as Forum Wiki Blog etc Community navigation Community members Community description Communities i This Community Search a Collaboration Tools User Community Stop Following th Community Community Actions v Collaboration Tools User Community Community Description Members NNNNN View All 5 people A community where users will find guidance on how to use Sametime and Connections This is a place where users should raise questions and share guidance advice best practices and solutions to questions about using these tools The focus is on business support and not on technical issues technical issues will be directed to the technical support process Recent Updates lists all the content Tags business support collaboration connections sametime user help changes in the reuns Co m m u n ity V How can I find the updates that are relevant to me in Connections o Last post by Chris Cooper 17 Sep 2014 1 reply Overview View AIl Recent Updates i 7 Members i All the Applica
7. ence Posting and prioritising research ideas for seed funding or sponsorship IBM Connections Idea Blog New idea Dlatey a taR ANTER R Customizing Community events ura ogay 8 02 ARN is it possible to customize community events Community membership show additional details about Community members Aug 9S aos Aam j n embershin members j Tere vists Ahen accessing the members area would like to see the following added 1 an indication against each member on when they where added joined the community vewabie by all 2 an indication against each member about when they last contributed to the community via a like comment forum blog wiki update etc viewable by community owners 3 sort members by date last contributed to the community More refined notifications shua Aug ormment Problem Nearly everyone know who uses connections ultimately tunes their notification settings to London South Bank Un iversity Wikis Wikis are pages that multiple people can edit Used by groups of users to collaborate in the Wikis creation of an information resource Maintain documentation Team management of how to or best practices guides Save time on team calls by having everyone e Create peer pages and child pages share progress updates in a team wiki as required to form a hierarchical information resource e Populate pages using rich text or for more experienced users HTML markup
8. er documents presentations images and more Wikis Create web content with others Activities Organize your work and tap your professional network Forums Exchange ideas with and benefit from the expertise of others Gk an Home See what s happening across your network of colleagues Blogs Present your own ideas and learn from others Micro blogging Status Updates Reach out for help or share news with your network Bookmarks Save share and discover bookmarks Social Analytics Discover who and what you don t know via recommendations Mobile Access Connections anywhere anytime with mobile amp tablet access London South Bank University The navigation toolbar is displayed at the top of every Navigate Connections Home page The red box denotes the most important menu option Profiles Communities Metrics Chris Cooper Keep up to date with what is happening across LSBU N Home Getting Started Welcome message and overview videos Getting Started Pm Following Comprehensive list of all status updates and changes from people in your network and from communities forums etc that you are following I m Following Status Updates i Mentions Status Updates in which colleagues have specifically mentioned you so My Notifications that you are aware of their message Mentions Action Required Action Required To Do actions assigned to you Saved Discover Saved
9. ersity Blogs Articles published in a Blog are Blog Entries A Blog can have a single author or multiple authors a Group Blog You can Save as Draft or Preview the Blog Entry before Posting Blog Entries can be created as Rich Text or if you are familiar with HTML there is an HTML option Blog Entries can include rich text images links Your colleagues can Like your Blog Entry and or Comment on your Blog Entry Colleagues who find your Blog interesting can Follow it Additional options such as delaying the posting of a Blog Entry toa future date can be found in Settings Blogs Used by individuals or small groups to publish their ideas on a subject their experiences or their learning points For example e Publishing updates on topics that are relevant to a community or group Providing a newsletter where articles are added whenever needed A personal journal of activities v Archive New Entry Settings View All Entries September 2014 Social Network Analysis Chris Cooper Yesterday 20 18 3 Visits Blog Authors Social networks are depicted as nodes and links Nodes typically represent individual people but can also be systems groups or organizations Chris Cooper Links depict some form of relationship and are often be 1 1 of 1 authors directional A link that is not n directional may just depict that nodes and A and B communicate but it does not tell us anything about the direction of that commu
10. gement development git microsoi ms stm source control visual studio Show 10 25 50 items per page Previous Next Feed for These Bookmarks 7 How to Embed These Bookmarks London South Bank University Events Communities only e Tabs for Events list and Calendar View e Community members can e Indicate whether they will will not attend e See alist of who has confirmed they will attend e Posta comment on the Event e Event authors can notify some or all the community members when a new Event is posted e Depending on your email application and version you may be able to add Events to your personal calendar Community Events could be used for Project team meetings Subject matter expert presentations to a community Question and answers sessions for community members social events of interest to community members Communities What s on in Southwark a Events What s on in Southwark Events Calendar View Create an Event Edit Event October 2014 Sun Mon 28 09 Overview Recent Updates Members Forums Events Metrics Tags No tags yet Add to Personal Calendar i This Community Delete Event 29 09 Tue 30 09 19 00 Darts Night 8 00 Yoga classes 0 00 Comedy Club N 8 00 Yoga classes am A 8 00 Yoga classes 0 00 Comedy Club N pare N JE N JE N oO F 8 A Q al So gt N Nm m wW MN uw co be 8 00 Yoga c
11. ion Settings ummary T Log Out Settings Set your preferences metrics of total user for email notification content activity and frequency see next page Share Help Help Log Out Share your e Status sensitive Update or hel share a File a London South Bank University Settings Email Notifications e You have the option to receive email notifications about people and content select whether or not you wish to receive an email notification and with what frequency for each type of content Profiles Email Preferences Application Access Communities Notifications Preferences send emails to this address coopeci2 lsbu ac uk Edit Receive notifications from other people by email How often do want to be notified about Responses amp Notifications Mentions Responses to my content and Notifications for me gt Content that I am following People Communities Blogs Tags Activities Forums Files Wikis Bookmarks Save Restore Defaults Cancel Metrics Chris Cooper cy My Profile Log Out Email language Language used in last visit F7 Individual Emails Daily Newsletter Weekly Newsletter No Email amp Paa Pa Pag Individual Emails Daily Newsletter Weekly Newsletter No Email ic London South Bank University Navigate to a colleague s Profile 1 Move the cursor over a name 2 The business card is displayed anywhere in Connection
12. iversity IBM Docs In the Files App the Edit in Docs option enables a File to be edited in situ IBM Docs without downloading More than one editor can work on a document at the same time with all editors seeing all the changes in real time Coloured highlighting tracks which editor made each change e Edit in Docs enables you to edit a document in situ without downloading it e Updates to the document can be Shared as drafts only visible to editors or Published as new versions visible to editors and aes ee readers Test file xls e Files can be locked to prevent the other Editors from m aking ch anges Chris Cooper created today at 5 51 PM Version 1 23 KB Tags financial month end short report Add or Remove Tags e The File can be downloaded in H Like native format or as a padf e Once you start using the Edit in Hi Aae Oa Docs button subsequent edits to the File should be done in situ using the same option If you want to There are no comments maintain the File on your local drive then use the Upload New Version Add a comment option and not Edit in Docs Feed for these Comments Comments 0 versions 1 About this File Sharing London South Bank University Media Gallery Communities only A community can contain only one Media Gallery Media Gallery is a viewer which can be configured for photos or videos or both The files themselves are stored in communit
13. l and external to LSBU Tagging of bookmarks is very important so that they can be found easily by searching Well tagged social e Users can create personal bookmarks provide a powerful information resource bookmarks or Community bookmarks Personal bookmarks can be shared Profiles Communities apse Metrics Chris Cooper with one or more Communities Bookmarks My Bookmarks Popular My Updates A OLS BEI y ii e Users can create a Watchlist Bookmark filter of tags and people SERS Bokn ak e Users can add someone else s as Disloy EJE bookmark to their own 1 So0f5 Previous Next e Notify other users of an interesting ft how Sort by Date v Popularity bookmark qi micea A Collaboration Tools User Community SiS S S81 Chris Cooper Yesterday 1124 Tags connections how to sametime g lection source e Notify the owner of a broken URL if udio web A Meteor David Lewis 23 Sep 2014 Tags development html himlS javascript web development a bookmark no longer works Moving a Sharepoint Sub Site to its own Site Collection in 3 easy steps CodeProject David Lewis 23 Sep 2014 Tags development sharepoint site collection web application Getting Started with ASP NET MVC 5 The ASP NET Site David Lewis 23 Sep 2014 Tags net asp net c mvc mvc 5 visualstudio web development WN Use Git branches to switch contexts suspend work and isolate risk David Lewis 23 Sep 2014 Tags configuration mana
14. lasses Nm co 8 00 Yoga classes 0 00 Comedy Club Day 275 90 days left in the year London South Bank University Getting work done with Connections 1 What do you want to accomplish 2 How would you typically approach that task 3 What options are available to help you tackle that challenge faster more efficiently or more collaboratively Access project Find information Share or edit updates when needed N a document with Share your opinion others Manage a project Brainstorm with others team Manage meetings Share an experience Share important l Share information or best practice sing photos or video oat Seer nes London South Bank University Thank you IBM the IBM logo Sametime and Connections are trademarks of International Business Machines Corporation in the United States other countries or both Microsoft Windows Internet Explorer Microsoft Outlook and Microsoft Office are trademarks of Microsoft Corporation in the United States other countries or both
15. nication If the links are directed then that enables to make a distinction between A communicating with B B communicating with A and two way communication Arrows are used to show the directionality of the links The meaning of links is crucial In a network generated from a questionnaire survey each question will provide a different network In one network a link could mean that A is aware of B and B s role in the organization In a different network a link could mean A supports B through mentoring and coaching and so on Getting the wording of the question right is very important and that question wording is essential in interpreting the network that results Chins Cooper Add a Comment Edit More Actions Comments 0 Previous Entry Main Next Entry Feed for Blog Entries Feed for Blog Comments London South Bank University ideation Blogs Communities only e Each community or sub community can only have a maximum of one ideation Blog e Post an Idea which can include photos and links etc e Vote commentor like an idea e Advanced settings allow each participant to have a restricted number of votes e The best ideas can be graduated and a community activity created for each Ideation Blogs Generate ideas and then collect votes and feedback to gather consensus on which ideas are the best Brainstorming a name for a new course Creating a list of headline topics for an event or confer
16. reated in that App Profiles Communities e Activity members can have the role of unada humane E This Activity Owner Author or Reader e Sections can be used as headers to organize the Activity content Activity Goal Compile and distifvte repon of activities to and of August more Add Entry Add To Do Item Add Section e Entries are units of content that can include ae text files bookmarks and custom fields Report Format Files emails and Sametime chats can all Seer be added as Entries F Marketing Events frst draf C Sales Results first draft Que Avg 27 To Do items can be assigned to individuals ee Seer ee or the whole team and given a due date ene eee one Se Assignees keep track in their To Do list 1 Marketing Campaigns Marketing Campaigns draft for review s An Activity that IS likely to be repeated can Just on s Soca Media marketing be saved as a Template Future Activities can be configured from the Template i Ta De Lt eam ag 2 Marketing Events e Each user can apply their own priority flags 3 Sales Results to their Activities to make their most Consolidated Report for Sign Off important Activities easy to locate a London South Bank University Bookmarks that you create in Connections are URL s stored online and are not local to a specific browser or computer Bookmarks By creating public bookmarks you enable colleagues to benefit from useful information that you have found both interna
17. rs Bi BO 7 If there is a need to create an App such as a Forum to e Media Gallery Communities only support a discussion on a specific subject and there is no need for other applications to be associated with e Activities that Forum then a stand alone Forum can be created that is not part of any community e Bookmarks Another example would be a personal Blog which e Events Communities only would be created stand alone and would have no need to be within a Community space London South Bank University Forum Use as an online discussion board for Forums Asking questions Giving tips on how to do things An online discussion board useful Debating solutions to shared problems for multi person conversations Giving help by responding to questions Starting a discussion about a news article Creating an FAQ for a particular topic A Topic with its replies is a single discussion EJ Forums E This Forum Search a A Forum is a group of Topics Collaboration Tools User Community Following Actions Community Actions Post a Topic or Reply to a Topic 7 Collaboration Tools User Community gt How can find the updates that are relevant to me in Connections Attach a document or include an SE n i m ag e fro m yo u r Fj es T O 1 reply Latest Post 17 Sep 2014 by Chris Cooper oe How can find the updates that are relevant to cp cy ry 7 i Like a Topic or Like a Reply A Gor me in Connections D 17
18. s and click on the blue popup ribbon Profile Communities Blogs Wikis Files Bookmarks Chris Cooper 6500 coopec 12 Isbu_ac uk Click here or press controLenter to view the business card Tags how to chat user guide sametime chat and 2 more E Friday at 10 314 Save this am Available Send Email Chat More Actions 3 Click to open the Profile or to see public Communities Blogs Forums etc that your colleague is a member of Forums Activities London South Bank University Find information in Connections search is always available in the upper right of the screen Chris Cooper Search options adjust to the area of Connections you are navigating i a All Connections Search You can search by s All Connections e Content type Pee Customize Blogs e All Content Communities e Activities Blogs Communities Bookmarks Files ba To Do List Wikis Forums a CC to create mock up com e Where the information lives Forums This Community on 29th September o You created this My Communities Wik Due Today i iti Bp ciel daa Check in with Alex to see if e Public Communities Advanced mentoring required You created this Always Tag content in Connections as this will add to the Due Today effectiveness of search Always use the Profiles Directory option on the main menu if searching for people by name London South Bank University Profiles e Your
19. so they are easy to find See who downloaded your file what version they downloaded and when they downloaded it Users who have downloaded a File are automatically notified when a new version is added Add recommendations and comments There are file storage limits in Connections In the Files application My Files has 500Mb and a community s files has 500 Mb Each sub community has its own 500 Mb allowance Files or Folders can be public shared with specifc people or communities or private Files Share documents spreadsheets presentations and more without sending large attachments through email share Files with selected individuals groups and communities or make them public internally within LSBU Create Folders and share a File with any number of Folders My Files Files that you own Download Share AddTags Move to Trash 1 6 of 6 L L L Name wm LSBU Connections Pilots xls LSBU Connections Phase One calls xlsx El Sametime Chat User Guide v1 2 ppt Getting Started with Sametime Quick Guide v1 1 doc Getting Started with Connections Communities Quick G uide v1 0 doc Connections Community Owners Quick Guide v1 2 doc Show 10 25 50 items per page Feed for these Files f Download All Files Display 2 Updated Downloads 11 35 1 11 34 26 09 2014 26 09 2014 23092014 2309 2014 You have 495 MB of free space remaining 500 MB limit London South Bank Un
20. tions fom z Forums Share Files Share Folders Apps included in Files Wad Files Folders th Co mmun ity are Metrics wy Sametime Chat User Guide v1 2 pdf ii isted i n th IS Shared by Chris Cooper on 19 09 2014 24 downloads v Tags wy Connections Community Owners Quick Guide v1 2 pdf ii n avi Q ato r Find a Tag Shared by Chris Cooper on 17 09 2014 11 downloads business support chat Sema collaboration collaboration tools communities community Wiki owner connections following guide how to Ceana WM Enga personalise QUICK QUIdE quick T Sametime Resources 0 Co mMm m u n Ity Tag S stat Sametime sametime Chris Cooper 26 Sep 2014 chat settings tools updates Fal Connections Resources Les o user guide user help Cloud List Chris Cooper 22 Sep 2014 View AIl London South Bank University Applications available inside and outside Communities Apps are available either within a Community or stand alone except where shown as Communities only A Community provides a focus for a group of users such as a project team a service team or a group of users who share a common skill set e Forum e Blog Use a Community where the user group needs or ideation Blog Communities only will need in the future to use a number of different Wiki Applications to collaborate In this case a Community provides a place where the different Applications required can be accessed by the Community e Files and Folders membe
21. tly updated lm Invited Any Communities with pending member invitations communities Collaboration Tools User Community Public Communities Public or Moderated Communities which are visible to all users London South Bank University Navigate Connections Apps a Profiles Communities l ah w Metrics Chris Cooper Share Apps can stand alone or be the building blocks of a Community Activities Both stand alone and Community Activities that you are a member or owner of and Activity To Do s Blogs Both stand alone and Community Blogs and Ideation Blogs that you are a member or owner of Activities To Do List High Priority Activities Blogs Latest Entries Public Blogs Listing Bookmarks Your personal Bookmarks and Public Bookmarks sharec by all users Bookmarks Popular Public Bookmarks l AT Files Shared With Me Pinned Folders Files Your personal Files and Files that others have shared with you Forums I m an Owner Public Forums Forums Both stand alone and Community Forums that you are a member or owner of Wikis l m an Owner Public Wikis Forums Both stand alone and Community Wikis that you are a member or owner of London South Bank University Navigate Connections More Main Menu options Profiles Communities Apps Chris Cooper Share My Profile Metrics My Profile Alternative to the A S Profiles menu opt
22. y Files along with other types of file and count towards the 500 Mb Storage limit for Files Viewing photos and videos is quicker and easier via the Media Galley than it would be via Files A thumbnail image can be uploaded for each video Users can Like or comment on photos and videos Videos must be in mp4 mov or flv format more precisely the video file must be encoded using the H 264 format and the audio must be encoded with AAC A Media Gallery in a community could be used for sharing photos or videos that are relevant to the objectives of the community Sharing photos from recent community face to face events Sharing community welcome or training videos sharing photos of whiteboards post it walls etc that your team uses to organize its work Showcase Media Gallery Community Upload Photo Upload Video Status Vodstes Community Insights ireland 27 09 2006_ Media Gallery by Chris Coope by Chris Cooper London South Bank Universit y Activities are excellent for managing the completion of tasks small projects or workstreams TT of large projects Examples could be Activities A team planning a marketing campaign o A team collaborating to develop a training Activities provide an online interactive curriculum working area and To Do list An employee tracking sign off of a health and e Acommunity will only contain one Activity safety manual Application Multiple Activities can be c
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