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Blackboard Collaborate IM User's Guide

1. e Sort Contacts by First Name Sort Contacts by Last Name Friends 3 4 James Ti Sort Contacts by Availability Luis Cruz Sewer Show Group Counts Matthew Collapse All Groups Instructors i Expand All Group Annette ES 5 Brian Ree v Show Status Messages b Soccer Teamy a LQ J Show Offline Contacts Toggles the display of users that are not currently logged in to Blackboard IM Show Blocked Contacts Toggles the display of users that you have blocked Show Unregistered Classmates Toggles the display of classmates that are not currently registered for Blackboard IM this option only appears if Invitations are enabled at your institution Sort Contacts by First Name Displays users organized alphabetically by first name Sort Contacts by Last Name Displays users organized alphabetically by last name 23 Managing Your Accounts and Contacts Sort Contacts by Availability Displays users that are available first followed by users that are away users that are idle and users that are offline Show Group Counts Toggles the display of user counts for each group or course Collapse All Groups Hides the user list for all groups showing only the group name You can collapse or expand individual groups by clicking the arrow next to the group name Expand All Groups Reveals the user list for all groups You can collapse or expand individual groups by clicking the arrow next to th
2. 128 MB RAM 256 MB recommended An Internet connection at 56 kbps or higher Sound card for Audio Calling Speakers and microphone for audio calling USB headset with integrated microphone recommended USB or integrated webcam for Video Calling Creating a Blackboard IM Account Use one of these three methods to create a Blackboard IM account Through a Course Management System Navigate to any Blackboard IM link in your institution s Course Management System CMS For complete instructions refer to Locating a Blackboard IM Link in Your Course Management System By Invitation Follow the instructions and click the link in an email invitation from Blackboard Collaborate your institution or another Blackboard IM user such as an instructor or classmate e With a Registration Code Go to the Blackboard IM Registration page here and enter a unique registration code from your institution along with your last name surname as it appears in your institution s systems Each of these methods leads to the Blackboard IM registration page Follow the steps below to fill out the form Getting Started Blackboard gt Create a Blackboard IM account Your Blackboard IM ID will be used for log in and will display to other users All fields are required Create your Blackboard IM ID Email Confirm Email Choose a Password Confirm Password Security Question john_smith johnsmith example com johnsmith example c
3. 13 Interface Overview Managing Your Accounts and lt gt Contacts About Accounts and Contacts One of the unique features of Blackboard IM is that it automatically populates your Classmates tab allowing you to communicate with other Blackboard IM users in your classes without hav ing to know their Blackboard IM IDs You can quickly see how many people from each of your classes use Blackboard IM and who is currently online You can still keep a personalized list of users by using the Contacts tab which allows you to add Blackboard IM users regardless of whether or not they are in your classes Adding a New Contact to Your Contacts Tab The Contacts tab is where you keep track of your friends classmates instructors and anyone else that you want to be able to easily contact You can add any Blackboard IM user to your con tacts even if they are not in one of your classes or enrolled at your institution To add a classmate to your Contacts tab click the plus icon next to the user s name in the Classmates tab The smiley icon indicates that the user has been added to your Contacts tab Page 14 Blackboard gt 2 Add Contact Enter a Blackboard IM ID stevek Add to Group Recently Added cancel To Add a User to Your Contacts Tab by Blackboard IM ID 1 Click Add Contact on the People menu The Add Contact window opens 2 Type the Blackboard IM ID of the user you wish to add 3 Select the group within
4. a a a S General Checking the box under the General heading allows you to select whether Blackboard IM is auto matically enabled for new courses in which you enroll Keep in mind that this setting will remain in effect for future semesters Course Participant The Course Participant section contains a list of all of the courses for which you can enable Blackboard IM Check the box next to a course name to enable Blackboard IM or uncheck the box to disable it Note If Blackboard IM is disabled for a course classmates will still be able to f contact you However your name does not appear under the course name in their Classmates tab and neither the course nor any classmates will appear in your Classmates tab Effectively it appears as if you are not enrolled in the course Managing Your Accounts and Contacts 30 Blackboard gt Course Instructor Displays for Instructors Only This section is visible only if you are the instructor of a course You have the option of enabling or disabling Blackboard IM for an entire course This setting will override the participant setting above If a course is disabled it will not appear in the participants Classmates tab However Blackboard IM will still function and participants will still be able to contact each other if they know each other s Blackboard IM ID or have each other saved in their Contacts tab 31 Managing Your Accounts and Contacts Chatting _ _ _
5. About Me The About Me box allows you to enter a brief description to introduce yourself to other users This could include your interests your major where you re from or the type of people with whom you would like to communicate using Blackboard IM My Webpages The My Webpages box allows you to include links in your profile to the webpages of your choice Preferences 61 Other Features Page 62 Blackboard X Keyboard Shortcuts The following keyboard shortcuts can make it easier to access certain features in Blackboard IM Main Window Action Shortcut Windows Shortcut Macintosh Add contact Add group Block user Call Chat Close window New group chat Open help Open preferences Remove user or group Show message log Show profile info Web conference Ctrl Shift A Ctrl Shift G Ctrl Shift B Ctrl K Enter Alt F4 Ctrl Alt G F1 Ctrl Shift Del Ctrl L Ctrl I CTRL U re Other Features Chat Window Ctrl Shift B Command Shift B C E E Close Ese Command w Command W W a through chat tabs Tab Command left arrow Command right arrow Change chat tabs Ctrl 1 Ctrl 2 Ctrl 3 etc Command 1 Command 2 Command 3 etc omo oo o Other Features 64 Blackboard gt Audio amp Video Window Show video preview Ctrl Shift D Command Shift D Temporarily hold Talk button down Ctrl F8 or none Control F8 or
6. Interface Overview 11 Blackboard gt The Classmates Tab Contacts Classmates School 1 All Horizon Wimba 8 64 D Annette Jones D Luis Cruz Paul Lewis Scott Smith steve Kann Tyron Singh Eve Leopold Steven Montana A Aaron Bond 5 Adrien De Georges Amaury Noirdere Annie Chechitelli z The Classmates tab lists all of the Blackboard IM users who are in your classes If the instructor of a course has a Blackboard IM account the label Instructor appears next to his or her name You do not need to add users to your Classmates tab it is automatically populated based on course enrollments within your institution s Course Management System You also cannot manually add or delete classmates The Find field allows you to search for users in the list Tip Classmates appear only while you are enrolled in a class However users remain in your Contacts tab indefinitely so make sure you add classmates with whom you want to keep in touch as contacts before the semester ends 12 Interface Overview Blackboard gt The Status Bar Wendy Price wprice O Available The Status Bar shows your current availability Since other Blackboard IM users see this status you can use it to tell other people what you are doing and if it is a good time to contact you Status messages are fully customizable and can be saved for future use See Also Changing Your Status Creating a New Custom Status
7. X _ gt gTY m RFRhpRRDDR About Chat Chat is the simplest form of communication in Blackboard IM and in many cases it is also the most effective Also known as instant messaging Chat allows you to send a message which is received immediately to any user currently logged in to Blackboard IM The user can then reply to your message and you can have a conversation via a series of instant messages Chat can also be used as a starting point for accessing Blackboard IM s more advanced features For example before starting a Call with someone you may wish to send the user an instant mes sage to make sure that they have a microphone connected Starting a New Chat Before you can start a new Chat with someone the user must first be in either your Contacts or Classmates tab There are several ways to start a new Chat with a contact or classmate To Start a New Chat 1 Do one of the following in either the Contacts or Classmates tab e Double click the name of the user you wish to contact e Select the name of the user you wish to contact and click J Page 32 Blackboard e Select the name of the user you wish to contact and press the Enter key on your keyboard e Select the name of the user you wish to contact and click Chat on the Tools menu A new Chat window opens amp James Tomson File Edit People Tools Help Friday May 20 201 James Tomson is online 11 04 am 2 Type your first message i
8. The Away status lets other users know that you are busy and that it may not be a good time to contact you You may wish to create a custom away status to let other people know what you re doing or when you ll be back e Office Hours The Office Hours status is unique because selecting it accesses a Blackboard IM feature instead of just displaying a status message When you set your status to Office Hours a new Office Hours session is started with you as the host Invisible The Invisible status is a way of hiding yourself from other users while still remaining online When you set your status to invisible you appear to others users as if you were Managing Your Accounts and Contacts 18 Blackboard gt offline but you can still communicate with other users normally If your status is set to Invisible and another user tries to send you message you will receive the message e Offline The Offline status is the same as logging out of your Blackboard IM Account when you are offline you cannot contact other users and other users cannot contact you If you are offline and another user tries to send you a message you will not receive the message To Change Your Status 1 Click the Status Bar Available i e Available Custom Away hs Custom ia Office Hours Z gt Custom Invisible Offline Edit Status Messages 2 Select the desired status Your new status is set See Also Creating a New Custom St
9. Desks by clicking the Choose Font button in the Contact List area Reset Appearance Defaults If you want to undo all changes you have made and return to the original appearance defaults click the Reset Appearance Defaults button Status Preferences The Status section allows you to add delete and modify your custom status messages Statuses that you have already created are shown in the list 54 Preferences 103 General _ Appearance Out For Lunch AS Working At Home Q Alerts amp Calls i Privacy Profile Edit Use Auto Idle Set my status to Idle after 10 minutes You can add a new status by clicking the plus button or remove a Selected status by clicking the minus button ia Select a status and click Edit to modify it The Auto Idle check box allows you to set a time after which your status is automatically set to idle Alerts Preferences The Alerts section allows you to set a custom alert profile for a number of different actions in Blackboard IM Preferences 55 Blackboard gt 0 General When this happens _ Appearance Sign in Contact comes online Status Contact goes offline Contact status changed Calls First message received g ES Message received Profile Message received in background Message sent Incoming call Outgoing call rt L Display popup notification Display contact pictures Play sound Use alerts for my contacts only e
10. Status Preferences See Also Changing Your Status Managing Your Accounts and Contacts 20 Blackboard gt Modifying Your Profile You can create a personalized profile with a picture to share information about yourself with other Blackboard IM users Adding a picture or other information is optional You can add or modify profile information from the Profile section of the Preferences window To access the Profile editor click your profile picture box to the left of the Status Bar in the Blackboard IM window D Preferences es D Blackboard IM Blackboard IM View People Tools Help 0 General Email 5 E Appearance luis example com B Status About Me Alerts Calls I m a physics geek ta Privacy Drag Image Here PS Pe Profile Choose Picture b Chem 101 0 6 My Webpages gt Soccer Team 0 7 Friends 2 6 URL Description James Tomson http Icruz example com My home page Wendy Price Anthony Fabiani Cristian Jansenson Rich Desiano Profile Picture You can add a profile picture that is visible to other Blackboard IM users to add a personal touch to your profile Your picture is visible any time you contact another Blackboard IM user anytime another user contacts you when a user views your profile or when a user hovers his or her cur sor over your name in the Contacts or Classmates tab To add a profile picture
11. gt Blackboard collaborate enterprise instant messaging p User s Guide n July 21 2011 __ This document contains confidential proprietary information and is protected by law This doc ument and the information contained in it are intended for authorized users only and may be used only for the express purpose of legally accessing and using Blackboard Inc products any other use without Blackboard Inc s prior written permission is strictly prohibited 2011 Blackboard Inc All Rights Reserved Getting Started 2 Welcome to Blackboard IM Blackboard IM is an academic centric instant collaboration solution designed to promote learn ing through group work and academic and administrative help One of the main differences between Blackboard IM and other collaboration solutions is that Blackboard IM synchronizes with your institution s enrollment records This means that students and teachers are auto matically connected with other Blackboard IM users enrolled in the same courses Blackboard IM also includes advanced features such as video chat screen sharing and a robust whiteboard which allow everyone at your institution to collaborate and communicate quickly and easily If you don t already have Blackboard IM follow the instructions in Creating a Blackboard IM Account on page 3 to get it Page 1 System Requirements The minimum system requirements for Blackboard IM are as follows Windows XP or Mac OS 10 5
12. mation if he or she has shared it You can see a partial profile by hovering your cursor over a user s name in your Contacts or Class mates tab This view shows you the user s picture current status and About Me description it does not show email addresses or webpages To View a User s Profile 1 Click the name of the desired user in either your Contacts or Classmates tab 2 Onthe People menu click Show Profile A new Chat window opens with the user s profile displayed qo Blackboard Ih o Ea T e Ca iste i File Edit People Tools Help Wendy Price Add Lora Chl 5AA Unia Cruz 2 Coeds Cass Add Group Cil Shiti Ti a ee Sy Pit Lume Do you have the Latest sesyen pi Luis Cruz Prien 2 4 Remorse Lue Cruz Shift Del Wen do younced a apr Show Profile Ctrlel a Steve Kann Pesce James Tomson Ernail Luis Oru Matih Karey View Webpage s i Sure TY dropit in your mailbox Instructors 0 2 Show Chat Log Cill Werady Price Bren Feed Block Luis Cruz Chrl Shift B Soccer Team 0 11 a se J See Also Modifying Your Profile Managing Your Accounts and Contacts 26 Blackboard 5 CONADOLale Accessing the Blackboard IM Settings Page The Blackboard IM Settings page is a web portal that allows you to view and manage your account settings and login information as well as determine which of your courses appear in Blackboard IM You can access the Blackboard IM Settings page
13. me what I want to do _ Automatically download the update Other Features 66 Blackboard X 4 In the Updates area adjust the settings as desired e Automatically check for Blackboard IM updates allows you to enable or dis able automatic update detection If selected the When Blackboard IM updates are found options can be modified e Ask me what I want to do asks you whether or not you want to down load updates when they are detected e Automatically download the update downloads updates when they are detected without asking you first 5 Click OK To Manually Check for Software Updates 1 Click the Help menu in the Blackboard IM window 2 Select Check For Updates A dialog box appears telling you whether or not new updates are available Additional Resources Technical Support For technical support issue please visit our Support Portal at http support blackboardcollaborate com where you can search our knowledge base submit a ticket chat with a support representative or call our help desk Additional Documentation For more information on Blackboard IM s more advanced features see the following guides e Administrator s Guide tells administrators how to configure Blackboard IM e Blackboard IM Accessibility Guide provides details of Blackboard IM accessibility fea tures such as support for screen readers e Blackboard IM Computer Lab Installation Guide tells lab administrators how to set up
14. must first be in either your Contacts or Classmates tab Once the desired users are either contacts or class mates there are several ways to start a new Group Chat To Start a New Group Chat 1 Select at least one of the users that you wish to invite in either the Contacts or Classmates tab e You can invite multiple users at the same time you can always invite additional par ticipants later e To select multiple users Ctrl click Windows or Command click Macintosh their names e You can invite an entire course or Contacts group by right clicking on the course or group title or by clicking the gear icon 2 Do one of the following e Right click Ctrl click on Macintosh the name of one of the selected users and select Invite to Group Chat gt New Group Chat e Press Ctrl G Windows or Command G Macintosh on your keyboard e Click Tools menu gt Group Chat gt New Group Chat Chatting 40 Blackboard gt Tips a You can invite an entire course or Contacts group by right clicking Ctrl Click on a Macintosh on the course or group title or D by clicking the gear icon b You can create an empty Invite to Group Chat window by choosing Tools menu gt Group Chat gt New Group Chat with no users selected then drag and drop Contacts or Classmates into it The Invite to Group Chat window opens gz Invite to Group Chat Group Chat Name Chem 101 Chat Invite POE NON Annie Chechitelli achechite
15. none Note This is configurable via the Calls Preferences Toggle full screen mode Toggle Video button 65 Other Features General Action Shortcut Windows Shortcut Macintosh Command Option H Hide others Quit Show contact list Command Option 1 Open contextual right click menu Shift F10 re Notes for Macintosh e In order for the Command W shortcut to work to end a call and close the Audio Video win dow open the System Preferences select Keyboard and select All Controls under Full Key board Access e By default if Spaces is enabled then F8 opens Spaces To use it to toggle the talk button open the System Preferences select Keyboard shortcuts and then Expose amp Spaces and turn off the default F8 shortcut for Activate Spaces TE To o oa Software Updates From time to time Blackboard Collaborate releases new software updates for Blackboard IM By default the program automatically checks for updates periodically and when an update is found asks you whether or not you want to download it You can change these settings in the Pref erences window You can also manually check for updates at any time To Change Your Software Update Settings 1 Click the Blackboard IM menu 2 Select Preferences The Preferences window opens 3 Select General if it is not already selected Updates Automatically check for Blackboard IM updates When Blackboard IM updates are found Ask
16. notifying you Language The Language drop down menu allows you to set the language for the Blackboard IM interface By default this is set to match the language setting for your computer s operating system if pos sible 52 Preferences Appearance Preferences a Ge neral Messages H Appearance Wednesday May 25 2011 Status Pe eee Wendy Frice 2 Alerts Dude I didn t know you were on Blackboard IM is Calls James Tomson D Privacy Of course Blackboard IM is hot fire Profile Message Body lt MEN background Choose Font Contact List Messages The Messages area displays of preview of the current appearance settings for the Chat window any changes you make in the sections below are reflected in this preview Preferences 53 Blackboard X Header You can change the text color for your name and the names of other users in the Chat window by clicking the respective color boxes You can change the font for the names by clicking the Choose Font button Message Body You can change the color of the message text in the Chat window by clicking the color box labeled text You can change the background color of the Chat window by clicking the color box labeled background You can change the font for the message text by clicking the Choose Font button Contact List You can change the font that is used to display the names of users groups courses and Help
17. outgoing audio signal The Talk Button The Talk button allows you to control your outgoing audio To talk either click and hold the Talk button or press and hold down the Ctrl key on your keyboard To lock the Talk button down press Ctrl T Windows or Command T Macintosh on your keyboard To unlock it press Ctrl T or Command T again Note Jf Unlike talking on a telephone on a Call the other user cannot auto matically hear you speak You must use the Talk button or keyboard short cuts to enable your outgoing audio 47 Calling Message Logs gt Saving a Single Chat While it is possible to enable Blackboard IM to automatically save message logs of all of your Chats you can also save a single Chat as an html file This feature can be useful if there is infor mation in a Chat session that you want to be able to refer to later but you don t want to have to search through all of your message logs to find it You can save a single chat from any form of text based chat including Chat Office Hours and Help Desks To Save a Single Chat Click the File menu in the window of the chat that you wish to save p Select Save As The Save Chat Log window opens Choose the location where you wish to save the log Type a name for the log in the File name box Click Save A 2 2 Page 48 Preferences gt Accessing the Preferences Window The Preferences window gives you access to wide range of options and
18. that the user has been blocked Soccer Team 2 13 w Names of blocked Luis Cruz users appear with a strikethrough Aaron Bond Note gt Ifthe user is already blocked the Block User Name option changes to fe Unblock User Name you can use this option to unblock the selected user _ Tip If you do not want blocked users to appear in your Contacts and Classmates tabs disable Show Blocked Contacts in the View menu To Manage Blocked Users from The Preferences Menu Click the Blackboard IM menu Select Preferences The Preferences window opens m Select Privacy pP Add or remove users from your Block List as desired a To add a user to your Block List click the plus button type the user s Black board IM ID and click Add b To remove a user from you Block List select the user from the list and click the minus button a 5 When you have finished modifying the Block List click OK Tip Since the Block List allows you to block users by their Blackboard IM IDs you can use this method to block any Blackboard IM user even if he or she is not in any of your classes 25 Managing Your Accounts and Contacts See Also Privacy Preferences Changing Your Display Settings Viewing a User s Profile Any Blackboard IM user can create a Profile to share with friends classmates and instructors You can use Profiles to find out more information about a user or to find a user s contact infor
19. Blackboard IM in computer labs gt e Blackboard IM Silent Installation Guide describes how to install Blackboard IM through the command line e Blackboard IM Universal Integration Guide tells administrators how to synchronize data with the Blackboard IM server 67 Other Features You can find all these guides plus more resources on the Blackboard Collaborate On Demand Learning Center Community We encourage Blackboard Collaborate users of all levels to join our Collaborati User s Group a new community in which users can share their experiences ideas research and best practices with their peers via forums and user generated blogs Product Feedback Blackboard Collaborate welcomes your comments and suggestions If you have an idea for a new feature or enhancement or would like to send other feedback please email BBCol laborateFeedback blackboard com Your suggestion will be sent directly to out Product Management Team Other Features 68
20. F8 opens Spaces To use it to toggle the talk button open the System Preferences select Keyboard shortcuts and then Expose amp Spaces and turn off the default F8 shortcut for Activate Spaces e Microphone Boost raises the level of your audio input if your microphone level is too weak e Noise Reduction can help reduce the level of background noise picked up by your micro phone e Silence Detection allows you to transmit audio only when you are speaking preventing static or background noise e Video Device allows you to select the device that Blackboard IM uses for video input e Video Connection allows you to adjust the video quality in Blackboard IM to match your connection speed e Automatically select new devices when inserted allows you to set whether or not Blackboard IM automatically uses audio and video devices that are connected while the program is running Preferences Privacy Preferences 103 General El Appearance A Status Q Alerts is Calls E Privacy Profile E Sign in as invisible E Don t show when I am typing Make me invisible to anyone not in my dasses or contacts Block List displays users that you have blocked from contacting you The plus button allows you to add new users to your Block List The minus button ial allows you to remove selected users from your Block List e Sign in as invisible automatically sets your status to invisible when you log in to your B
21. IM client using the Blackboard IM ID and password that you chose when creating your account Whenever you launch Blackboard IM the login window appears 7 Getting Started To Log in to Blackboard IM a Blackboard IM Ae pe ad Blackboard hl View People Jools Help ae Blackboard collaborate a s Blackboard IM ID Philip Sharmari kd Password esssssss sis Forgot your password W Remember me Sign in automatically Sign in Have a registration code Blackboard 1 Enter your Blackboard IM ID 2 Enter your Blackboard IM password 3 Click the sign in button Tips a You can set Blackboard IM to remember your Blackboard IM ID and password by checking the remember me box If you do this anyone with access to your computer can access your Blackboard IM account b You can also set Blackboard IM to automatically sign you in when you launch the program by checking the sign in automatically box This setting can be changed in the Preferences window See Also Creating a Blackboard IM Account Getting Started Interface Overview gt E About the Blackboard IM Interface Blackboard IM is based around the Blackboard IM window from which you manage com munication with other users and access the program s more advanced features The main ele ments at the top of the Blackboard IM window are the Menu Bar the Status Bar the Contacts tab the the Classmat
22. When this happens lists all of the actions for which you can set alerts e Once you select an action from the list you can set which type of alert you want to asso ciate with it in the Do this area e The Use alerts for my contacts only checkbox is a global setting that allows you to apply the alerts that you have defined only to people in your Contacts tab e Alert sound output allows you to choose the sound device used for playing alert sounds 56 Preferences Calls Preferences 103 General Fl A pearance poo Neola Audio Input Microphone SoundMAX Integrated A Status Alerts Audio Output Speakers SoundMAX Integrated O tg Privacy Filters V Auto Gain Control F Profile Microphone Boost Silence Detection Open system sound preferences Video Settings Video Device USB Video Device Video Connection Medium DSL or Cable 128 Kbps Automatically select new devices when inserted e Audio Input allows you to select the device that Blackboard IM uses for incoming audio e Audio Output allows you to select the device that Blackboard IM uses for outgoing audio Preferences 57 Blackboard gt e Talk Hot Key allows you to select the hot key that toggles the Talk button in Chat i e Auto Gain Control can help normalize the volume of incoming and outgoing audio by automatically boosting low level audio and lowering high level audio Note for Macintosh By default if Spaces is enabled then
23. acts Tab Adding a Contact to a Group Adding a Contact to a Group Once you have created groups in your Contacts tab the next step is to add contacts to these groups There are a couple of different ways to add a contact to a group depending on whether or not you have already added the user to your Contacts tab To add a user that is already in your Contacts tab to a group simply drag and drop his or her name to the name of the group Eric Ruiz ee Amy Kirkland At the Dining Comin Managing Your Accounts and Contacts 16 Blackboard gt To Add a User Not Already in Your Contacts Tab to a Group 1 Click Add Contact on the People menu The Add Contact window opens Enter a Blackboard IM ID stevek Add to Group Recently Added 2 Type the Blackboard IM ID of the person you wish to add 3 Select the group to which you wish to add the person 4 Click Add The user is added to the selected group within your Contacts tab See Also Adding a New Contact to Your Contacts Tab Adding a New Group to Your Contacts Tab Removing a User from Your Contacts Tab or a Group Removing a User from Your Contacts Tab or a Group The process for removing a user from your Contacts tab is the same as removing a user from a group if you remove a user from a group he or she is also removed from the Contacts tab unless the person is in more than one group There two different ways to accomplish this To Remove a Contact Using the Con
24. atus Using Office HoursStatus Preferences Creating a New Custom Status If you do not want to use the default status messages or you prefer to display a more specific message you can create a custom status While the most common use of custom statuses is cre ating custom away messages you can also create a custom available status Custom statuses can be saved for future use 19 Managing Your Accounts and Contacts To Create a New Custom Status 1 Click the Status Bar 2 Select Custom under Available Away or Office Hours The Edit Custom Status win dow opens Edit Custom Status Status Available m Available Save for future use Z Auto reply 3 Type a name for the status in the Title field This title is for your own reference only and is not seen by other users 4 Type the status in the Message field This is the text that is displayed to other users 5 If you wish to be able to reuse this status in the future check the Save for future use box 6 If you want other users to automatically receive a reply message with your status when ena bled check the Auto reply box 7 Click OK The custom status is created and is set as your current status Tips If you want the Title and the Message of the Status to be the same you can simply type the text in the Message field the Title field is filled in automatically You can edit the list of saved custom statuses through the
25. e group name Show Status Messages Toggles the display of users custom status messages under their names in the Blackboard IM window If this option is disabled you can view a user s status by hovering your mouse over his or her name See Also Blocking and Unblocking Users Blocking and Unblocking Users By default all Blackboard IM users can freely communicate with each other regardless of whether or not they are in same classes or even at the same institution However if there are users that you do not want to be able to contact you you can block them Blocked users cannot contact you and you cannot contact them If the user is in either your Contacts or Classmates tab you can still see his or her status but you always appear as offline to the blocked user Users never know that they have been blocked and you can unblock users at any time You can block or unblock a user from either the Blackboard IM window or the Preferences win dow Also if someone not in your Contacts or Classmates tab contacts you you are given the option of blocking the user Managing Your Accounts and Contacts 24 Blackboard gt To Block a User from the Blackboard IM Window 1 Right click Ctrl click on Macintosh the name of the user that you wish to block in either the Classmates or Contacts tab 2 Select Block User Name from the pop up menu The Block Contact window opens 3 Click Yes The name appears with a strikethrough to indicate
26. either drag an image file from your hard drive to the Drag Image Here box or click the Choose Picture button and browse your hard drive for the desired picture The profile picture box is optimized for square images but accepts images of any proportions 21 Managing Your Accounts and Contacts Email You can add an email address to make it easier for other users to contact you when you re not on signed in to Blackboard IM This address does not need to be your school email address or the address associated with your Blackboard IM account About Me The About Me box allows you to type a brief description to introduce yourself to other users You may wish to include your interests your major where you re from or the type of people with whom you would like to communicate using Blackboard IM My Webpages The My Webpages box allows you to include links in your profile to the websites of your choice You may wish to add personal course or department webpages See Also Profile Preferences Changing Your Display Settings You can control the way in which users are displayed in the Blackboard IM window by using the View menu These display settings apply to both the Contacts and the Classmates tabs Managing Your Accounts and Contacts 22 Blackboard gt 4 Blackboard IM fog Blackboard IM People Tools Wend v Show Offline Contacts ca F Show Blocked Contacts Show Unregistered Classmates
27. either from a link within Black board IM or directly using your web browser To Access the Blackboard IM Settings Page from Blackboard IM 1 Click the Blackboard IM menu 2 Select Manage Account The Blackboard IM Sign In page opens in your web browser Blackboard IM Sign In Welcome Sign in below to access your account settings and download Blackboard IM Enter your Blackboard IM ID and password to sign in Forgot your Blackboard IM ID or password e Have a registration code e What is Blackboard IM Blackboard IM ID Password 3 Type your Blackboard IM ID 4 Type your Blackboard IM password 5 Click the Sign In button See Also Modifying Your Account Settings Modifying Your Course Settings 27 Managing Your Accounts and Contacts Modifying Your Account Settings From the Blackboard IM Settings page you can view and modify your account settings including your password the email address associated with your account and your security question Account Settings Blackboard IM ID wprice Password Email wprice horizonwimba com Security Question not shown Language English To Change Your Password 1 On the Blackboard IM Settings page click the change password link The Change Password window opens Type your current password in the Current password field Type your desired password in the New password field Re type your desire password in the Confirm new
28. es tab and the School tab Page 9 Blackboard Menu Bar 4 BlackboardIM View People Tools Help Contacts Classmates and School Tabs James Tomson Luis Cruz D Steve Kann Jesse Girardi Kathy Wood Marc Wakamba Matthew King Instructors 0 2 Annette Jones Brian Reed t Recently Added 0 4 Soccer Team 1 5 Shellie Dixon Scott Josephson Sebastien Gastaud steven Montano 2 4 Bb Blad board Eoo Moo Chat Button Conference Button Call Button The bottom of the window holds the Chat Call and Conference buttons Note On Mac OS X the Menu Bar is located at the top of the screen rather than within the Blackboard IM window See Also Adding a New Contact to Your Contacts Tab Changing Your Status 10 Interface Overview The Contacts Tab Contacts Classmates School 1 pO t Recently Added 0 5 id t Chem 101 3 6 at t Soccer Team 1 7 i Friends 3 7 E D James Tomson D Steve Kann 0 Wendy Price Anthony Fabiani Cristian Jansenson Rich Desiano The Contacts tab is where you keep track of your friends study groups and anyone else that you contact often This tab is initially empty but you can add any Blackboard IM user as long as you know his or her Blackboard IM ID the user does not need to be in one of your classes or even at your institution The Find field allows you to search for a specific user in the list You can also add groups to keep your contacts organized
29. ext boldface Centers text Creates a heading Makes text italicized Changes the size of text Makes text super scripted or sub scripted Creates tables Creates bulleted or numbered lists This is lt b gt bold lt b gt and lt strong gt strong lt strong gt This is bold and strong lt center gt Summary lt center gt Summary lt hi gt Summary of Results lt h1 gt Summary of Results This is lt i gt italicized lt i gt and lt em gt e mphasized lt em gt This is fatozeoand emohasizec This is lt small gt small lt small gt and this is lt big gt big lt big gt This is small and this is big This is lt sup gt superscripted lt sup gt and this is lt sub gt subscripted lt sub gt lt table gt lt tr gt lt td gt Fruit lt td gt lt td gt Vegetables lt td gt lt tr gt lt tr gt lt td gt Apples lt td gt lt td gt Cucumbers lt td gt lt tr gt lt tr gt lt td gt Bananas lt td gt lt td gt Carrots lt td gt lt tr gt lt table gt Carrots lt li gt This is a bulleted list item one lt Ili gt lt li gt This is item two lt li gt lt ul gt Chatting Thisis a bulleted list item one This is item two lt ol gt lt li gt This is numbered list item one lt li gt lt li gt This is item two lt li gt lt ol gt 1 This is numbered list item one 2 This is item two Using URLs If you enter a URL in chat it becomes a hyperl
30. f the window If it was a group chat other participants can still continue the chat after you leave 43 Chatting Calling Oo About Calling Note LS Your institution may have disabled Audio and or Video calling Calling can be used to make online communication more fluid and natural Calling differs from Chat in that you must call a user and wait for him or her to accept your invi tation before your call can begin You can also use Calling in combination with other Blackboard IM features such as Chat Collaboration and Office Hours A Call always uses audio Optionally it may also use video Audio Also known as Voice over IP VoIP audio allows you to have a real time audio conversation with any user currently logged in to Blackboard IM Page 44 Blackboard gt Requirements To send your audio you can use your computer s built in microphone and standard headphones but for best call quality it is recommended that you have a USB headset with an integrated microphone Starting a New Call Before you can start a new Call with someone the user must first be in either your Contacts tab or your Classmates tab If the user is currently in another call you will not be able to call them until they finish their cur rent call To Start a New Call To start a new call do one of the following e On the Contacts or Classmates tab e Select the name of the user you wish to call and click EAI e Select the
31. ht Arrow Macintosh e To go to a specific tag press CTRL n where n is the number of the tab e You can rearrange the order of the tabs by dragging and dropping them 35 Chatting See Also Starting a New Chat Calling Collaborating Using Emoticons Using URLs Using Emoticons Emoticons are special graphical icons that you can insert into any text based chat to make your conversations more expressive and fun The emoticons drop down menu is located on the right side of the Text Input Area in all Chat windows gWeeegee8 QO BoY Ys cizimi E L E iF aeA Be soe V9 OO 2 TE KR eAr To insert an emoticon into your message you can either click the image in the drop down menu or type its key combination which is displayed in the lower left hand corner of the drop down list Using HTML You can also use certain HTML tags in chat For example entering this in the text input area We need to do it lt i gt now lt i gt results in this appearing in the message area Wendy Price 3 48 We need to do it now The table below lists all the supported tags Chatting 36 Blackboard X Tag lt b gt or lt strong gt lt center gt lt hi gt lt h2 gt lt h3 gt lt h4 gt lt h5 gt lt h6 gt lt 1 gt or lt em gt lt small gt and lt big gt lt sup gt and lt sub gt lt table gt lt td gt lt tr gt lt ul gt lt ol gt lt li gt 37 Makes t
32. ink that others can click on to view in their web browser There are also two special types of hyperlinks e links to YouTube videos e links to Wikipedia articles For these inks you can click the icon beside the URL to view the webpage directly within chat Chatting 38 Blackboard gt Wendy Price File Edit People Tools Help KA Wendy Frice Check out this video 2 Wendy Price File Edit People Tools Help Wendy Price Login create account j Artide Discussion Read Edit View history eare q Tectonics WI K I P E D IA From Wikipedia the free encyclopedia The Free Enc yclopedi J Redirected fram Tectonic This article is about fhe geologic usage For the philosophical or arottectural usage see Main page Archtitectonics otsambiguation Contents Featured content Current events Random article Donate to Wikipedia Interaction Help About Wikipedia Chatting Group Chat About Group Chat Group Chat is similar to regular Chat except that enables you to chat with multiple users at the same time You can invite new participants to a Group Chat either while creating it or after the session has already been created Any participant including the creator of the Group Chat can leave a ses sion at any time and the other participants are still able to continue the session Starting a New Group Chat Before you can start a new Group Chat the users that you wish to invite to the session
33. ion form appears If you have already created a Blackboard IM account the Blackboard IM Settings page appears instead For information on registering for Blackboard IM refer to Creating a Blackboard IM Account Linking Accounts If you change institutions and want to continue using your existing Blackboard IM account you can link it to your new institution As long as you are still active on your previous institution s server you can also access a list of your classmates for both institutions simultaneously To Link an Existing Blackboard IM Account to a New Institution 1 Use any of the three methods detailed in Creating a Blackboard IM Account as it pertains to your new institution The Blackboard IM Registration page appears Getting Started 4 Blackboard gt Step 3 Install and Start Chatting Lb The Blackboard IM Setup Wizard will walk you through installation Once complete you can use Blackboard IM at any time Create a Blackboard IM account Your Blackboard IM ID will be used for log in and will display to other users All fields are required 2 Click the Already have a Blackboard IM account Link it link The Link Your Blackboard IM Account page opens 3 Login using your existing Blackboard IM account information Your new account is linked to your Blackboard IM account and the Blackboard IM Settings page opens Note If your institution is Walled In you will not be able to link your accounts Jf u
34. k I Agree Select whether you wish to install Desktop and QuickLaunch Shortcuts Click Next Select where you wish to install Blackboard IM Click Install Blackboard IM installs and a confirmation screen opens Select whether you wish to run the program right away Click Finish Getting Started Blackboard gt collaborate To Download and Install Blackboard IM for Macintosh 1 Log in to the Blackboard IM Settings page using your Blackboard IM ID and password e If you just created your account you may already be logged in to the Blackboard IM Settings page e If you did not just create your account or you need to download and install Black board IM again go to http pronto wimba com and sign in using your Blackboard IM ID and password 2 In the Download section click the Mae OS X link The Blackboard IM installer down loads to your hard drive and the End User License Agreement opens 3 Review the license agreement and click Agree The disk image opens z 2 items Zero KB available _Oo Blackboard collaborate To install drag the Blackboard IM application to the Applications folder icon A Applications 4 Drag the Blackboard IM icon to the Applications folder icon 5 Launch Blackboard IM from your Applications folder See Also Language Settings Creating a Blackboard IM Account Accessing the Blackboard IM Settings Page Logging In You log in to the Blackboard
35. kboard IM you are f identified by your full name as it appears in your institution s systems There is also a Blackboard IM ID associated with your account which is used for logging in managing your account and allowing users who are not in your classes to contact you Getting Started See Also Downloading and Installing Blackboard IM Locating a Blackboard IM Link in Your Course Man agement System System Requirements Inviting Users to Blackboard IM Locating a Blackboard IM Link in Your Course Management System Blackboard IM synchronizes with course enrollments at your institution so you can access the Blackboard IM registration page and later the Blackboard IM Settings page via a link in your Course Management System CMS To Locate a Blackboard IM Link in Your CMS 1 Log in to your Course Management System 2 Navigate to any Blackboard IM link This step varies slightly between CMS systems e If you are using Blackboard Enterprise or Learn the Blackboard IM link may be located in the Communication Area the Tools Area or on the My Institution page e If you are using Blackboard Vista Campus Blackboard Vista Campus WebCT Edi tion the Blackboard IM link may be located in the External Courses area of the My Blackboard or My WebCT page or within a Section e If you are using Moodle the Blackboard IM link can either be an activity within a course or an image within a Block 3 The Blackboard IM registrat
36. lackboard IM account Preferences 59 Blackboard LO e Don t show when I am typing disables the pencil icon that informs other users that you are typing e Make me invisible to anyone not in my classes or contacts always displays your status as invisible to any user not in your Contacts or Classmates tab Profile Preferences PEPErerrles 10 General El Appearance A Status Q Alerts w ER Bia Im a physics geek g Privacy _ Drag Image Here Profile My Webpages URL http lcruz example com My home page Description Preferences 60 Profile Picture You can add a picture that is visible to other Blackboard IM users to add a personal touch to your profile Your picture is visible any time you contact another Blackboard IM user anytime another user contacts you when a user views your profile or when a user hovers his or her cur sor over your name in the Contacts or Classmates tab To add a profile picture either drag and drop an image file from your hard drive to the Drag Image Here box or click the Choose Picture button and browse your hard drive for the desired picture The profile picture box is optimized for square images but accepts images of any proportions Email You can add an email address to make it easier for other users to contact you even if you are not online This address does not need to be your school email address or the address associated with your Blackboard IM account
37. lli Anthony Fabiani atabiant James Tomson james Wendy Price wprice Add Users 3 Type a name for the session in the Group Chat Name field or select the name of a pre vious Group Chat 4 If you wish to invite additional participants type their names in the Add Users field The names that you type are automatically completed based on the names in your Contacts and Classmates tabs Alternatively you can drag and drop additional users from your Con tacts or Classmates tab into the Invite box Press Enter on your keyboard to add the user to the Invited list 5 If you wish to remove a user from the Invite list click the icon next to the user s name 6 Click Invite The new session is created a Group Chat window opens and invitations are sent to all of the users in the Invite list 41 Chatting 2 Chem 101 Chat File Edit People Tools Help Friday May 20 2011 Wendy Price Luis Cruz joined the chat 11 21 am James lomeon James Tomson Liszi Luis Cruz Have you read the procedure for this week s lab Luis Cruz I m reading it now James Tomson Okay The Group Chat window provides the same functions as the regular Chat window See The Chat Window Tips a You can return to a Group Chat by selecting Recent Group Chats from the Blackboard IM menu This can be especially useful if you leave a Group Chat unintentionally b You can start a new Group Chat based on a previously crea
38. n the input area at the bottom 3 Press the Enter key on your keyboard The Chat session starts and your message is sent See Also The Chat Window Ending a Chat The Chat Window The Chat window is where instant messaging conversations take place When you start a new Chat this window opens showing you all of the messages that have been sent and allowing you to type new messages 33 Chatting Collaborate Button Profile Drawer Button j Lu a Cruz File Ed People Tools Help Call OI Button S Wendy Price Hi Lus Go you have the latest asaagnment Lus Cruz Message gt oo you need copy Area Wendy Price Please Lus Cruz Sure I l drop it in your maibox Wendy Price Chat Tab Text Input Area The Call Button The Call button allows you to start a Call with the person with whom you are currently chatting When you click the Call button the other user receives a notification of an incoming call and can then accept or reject the call It is possible to simultaneously use Calling and Chat with the same user if you start a Call from the Chat window your existing Chat remains open Chatting 34 Blackboard X The Profile Drawer Button Clicking the Profile button reveals a drawer showing the user s profile information and current status Clicking the button again hides the drawer The Message Area The Message area displays all of the messages that have been sent betwee
39. n you and the other user The user s name appears every time the sender of the message changes the time that each message was sent is displayed along the right side of the window You can use the scrollbars to see older messages not currently visible in the window The Text Input Area The Text Input Area is where you type new messages e Messages are not visible to the other user until you press the Enter key on your keyboard to send them Sent messages then appear in the Message Area e You can use the drop down menu on the right side of the area to add emoticons to your message e To insert a new line in the message without sending the message press Shift Enter on your keyboard You can reverse the behavior of Enter and Shift Enter in the General Preferences e You can also use some HTML tags or emoticons Chat Tabs Below the Text Input Area are the Chat tabs These tabs show the name and status of the users with whom you are currently messaging They also display the pencil icon P when the other user is typing This indication can be useful for helping you to avoid typing at the same time as another user If you have multiple Chats open each session is represented by a separate tab clicking a tab brings the conversation into focus Tabbed chat is enabled by default but can be disabled in the Preferences window Tips e To cycle through tabs press Ctrl Tab on your keyboard Windows or Command Left Arrow and Command Rig
40. name of the user you wish to call and press Ctrl K Windows or Com mand K Macintosh e Select the name of the user you wish to call and choose Tools menu gt Call gt Invite to Call e On the window for a Chat with the user you wish to call 3 e Click The Audio amp Video window opens And if it is not already open a Chat window for the user also opens Initially the call only uses audio To use video as well click the Video button 45 Calling Y AUDIO amp VIDEO Wendy To Start a Group Call To start a a call with more than one other participant do the following 1 Invite the other participants to a Group Chat 2 On the Group Chat window click See Also The Audio amp Video Window Ending a Call The Audio amp Video Window The Audio amp Video window opens when you accept a new incoming call or when a call you start is accepted by another user Calling 46 Blackboard gt Expand Collapse Toggle Options Menu Close AUDIO amp VIDEO Button User Display Area Microphone speaker Volume Volume Talk Button Video Button The User Display Area During an audio call the User Display Area shows the first name and profile picture of the user with whom you are speaking During a video call it shows the video Microphone and Speaker Volume Bars The Microphone and Speaker volume bars show the volume level of the incoming audio signal and the volume level of your
41. nd Ask me what I want to do O Automatically download the update Chat Logs Save chat logs Language board IM every time you turn on your computer e Sign me in when Blackboard IM starts automatically signs you on to Blackboard IM using the current Blackboard IM account every time you launch the program Preferences 51 Blackboard X Messages e Use tabbed chats opens new Chats as tabs within one window rather than separate windows e New message window is always blank opens new Chat windows without showing previous messages sent between you and the other user e Enter key sends messages Shift Enter for line break allows you to use the Enter key on your keyboard to send messages in Chat e Warn me before closing a chat with multiple participants displays a warning dialog when you try to close a chat window with more than one participant e Give keyboard focus to new messages brings incoming messages to the front or if tabs are enabled automatically displays the tab of the new messages e Disable emoticons disables the display of emoticon images Updates e Automatically check for Blackboard IM updates allows you to set whether Black board IM automatically checks for new software updates If selected the When Black board IM updates are found options can be modified e Ask me what I want to do prompts you before downloading an update e Automatically download the update downloads updates without
42. nguage drop down menu Select the desired language To Delete Your Blackboard IM Account 1 O SaaS eS o On the Blackboard IM Settings page click the Support link The Blackboard IM Support page opens Click the Delete Your Account link The Delete Your Account page opens Select a reason for deleting your Blackboard IM Account from the drop down menu Add any additional comments in the Comments box Click the Continue button The Confirm Delete page opens Type your Blackboard IM password in the Password field Click the Delete this account button Your account is deleted Note Jf Reasons for deleting your Blackboard IM account include if you are unhappy with your Blackboard IM ID or if you accidentally created more than one account See Also Accessing the Blackboard IM Settings Page Modifying Your Course Settings Language Settings 29 Managing Your Accounts and Contacts Modifying Your Course Settings The Blackboard IM Settings page allows you to individually enable or disable Blackboard IM for each of your courses This can be accomplished in the Course Settings area of the page Course Settings bb1 honzonwimba com General Automatically enable Blackboard IM for new courses Course Participant All checked courses will appear in your Blackboard IM client All Horizon Wimba all_ hw Brownstone Operations production Client Services cs Dev dev Finance and Administration finance
43. nless you are an administrator or instructor Students at Walled In insti tutions can only communicate within a single institution As an alter native you can create a second Blackboard IM ID with a different email address at your second institution Downloading and Installing Blackboard IM You can download and install the Blackboard IM client after creating your Blackboard IM account You may perform this step either immediately after creating your account or at a later time Tip You can install Blackboard IM on as many computers as you wish making it easy to keep in touch with friends and classmates even if you are not at your primary computer To Download and Install Blackboard IM for Windows 1 Log in to the Blackboard IM Settings page using your Blackboard IM ID and password e If you just created your account you may already be logged in to the Blackboard IM Settings page e If you did not just create your account or you need to download and install Black board IM again go to http pronto wimba com and sign in using your Blackboard IM ID and password 5 Getting Started 2 In the Download section click the Windows 7 Vista XP link The Blackboard IM installer downloads to your hard drive gt Download Blackboard Enterprise Instant Messaging Double click the BlackboardIMSetup file that was downloaded The installer launches Click OK Click Next Review the license agreement and clic
44. om TELE LCLELCE CEL cat Note Passwords ore case sensitive and must be at least 6 characters eS CCCCCCC CCC OOS Whatis your favorite town Important The answer to your security question will be required if you forget your password Answer Calgary W I ve read and agree to the Blackboard IM Terms and Conditions and Privacy Policy To Create a Blackboard IM Account Submit 1 Create your Blackboard IM ID In Blackboard IM you are identified by your full name as it appears in your institution s systems Your Blackboard IM ID is used for log ging in managing your account and allowing users who are not in your classes to contact you This ID is unique and does not need to match your institution s systems If you are associated with two or more institutions that use Blackboard IM you can use the same Blackboard IM ID for both refer to Linking Accounts for instructions 2 Email Each Blackboard IM ID must be associated with a unique email address 3 Password Enter a password that is memorable but difficult to guess 4 Security Question Choose a security question from the list In the event that you can not remember your password this question will be used for password recovery Once you have created your Blackboard IM ID you can install Blackboard IM on your com puter For complete details refer to Downloading and Installing Blackboard IM Note Unlike in other instant collaboration solutions in Blac
45. password field a Ss Click the Save button The Password changed confirmation page opens indicating that your new password has been successfully updated To Change the Email Address Associated with Your Blackboard IM Account 1 On the Blackboard IM Settings page click the change email link The Change Email window opens 2 Type your password in the Current password field 3 Type the email address that you would like associated with your Blackboard IM account in the New Email field 4 Re type the desired email address in the Confirm New Email field 5 Click the Save button The Email changed confirmation page opens indicating that your new email address has been set successfully Note f The email address associated with your Blackboard IM account does not have to be a school email address or the email address associated with your CMS account Managing Your Accounts and Contacts 28 Blackboard X To Change Your Security Question 1 On the Blackboard IM Settings page click the change security question link The Change Security Question window opens Select a Security Question from the drop down menu 3 Type your response in the Answer field Click the Save button The Security Question changed page opens indicating that your security question has been successfully updated To Change the Language Setting for Your Blackboard IM Account 1 2 On the Blackboard IM Settings Page click the La
46. settings for using Black board IM To Access the Preferences Window 1 Click the Blackboard IM menu 2 Select Preferences The Preferences window opens Page 49 50 Blackboard gt collaborate ice General ail Appearance Bi Status Q Alerts i Calls iy Privacy EE Profile sign In Start Blackboard IM when my computer starts Sign me in when Blackboard IM starts Messages Use tabbed chats New message window is always blank Enter key sends message Shift Enter for line break Warn me before dosing a chat with multiple participants Give keyboard focus to new messages Disable emoticons Updates Automatically check for Blackboard IM updates When Pronto updates are found Ask me what I want to do 5O Automatically download the update Chat Logs Save chat logs Language Preferences General Preferences J General a Appearance B Status Q Alerts i gt Calls i Privacy Profile Sign In e Start Blackboard IM when my computer starts automatically launches Black sign In Start Blackboard IM when my computer starts E Sign me in when Blackboard IM starts Messages Use tabbed chats New message window is always blank Enter key sends message Shift Enter for line break Warn me before dosing a chat with multiple participants Give keyboard focus to new messages E Disable emoticons Updates Automatically check for Blackboard IM updates When Pronto updates are fou
47. tacts Tab Click the Contacts tab if it is not already selected Right click Ctrl click on Macintosh the name of the contact that you wish to remove Select Remove User Name The Remove User Name window opens Click OK The user is removed from both the Contacts tab and the group Managing Your Accounts and Contacts To Remove a Contact Using the Actions Menu 1 Click the Contacts tab if it is not already selected 2 Click the name of the contact that you wish to remove 3 On the People menu click Remove User Name The Remove User Name window opens 4 Click OK The user is removed from both the Contacts tab and the group Note If you remove a contact that is in one of your courses he or she will still s be listed in your Classmates tab Since the Classmates tab is automatically populated from your institution s enrollments you cannot manually add or remove classmates See Also Adding a New Contact to Your Contacts Tab Adding a Contact to a Group Changing Your Status The Status Bar displays your current availability Other Blackboard IM users see this status so you can use it to tell other people what you are doing and if it is a good time to contact you You can change your status to one of the default options or create a new custom status The default status options are e Available O The Available status lets other users know that you are free and that it s a good time to con tact you e Away
48. ted session by selecting the name of the session instead of New Group Chat from the Invite to Group Chat menu or from the drop down menu in the Invite to Group Chat window This preserves only the name of the session and does not allow you to see previously sent messages It also does not automatically invite the users from prior sessions See Also Inviting New Users to a Current Group Chat Chatting 42 Blackboard gt Inviting New Users to a Current Group Chat At any time during a Group Chat you can invite new users to join the session You can invite a single user at a time or multiple users Any current participant can invite new users not just the creator of the session To invite a new user drag and drop the name of the user anywhere in the Group Chat window The user s name appears with the pending icon in the Participant List This indicates that the user has received an invitation to join the session but has not yet accepted it Tip An invitation can be canceled at any time before a user accepts it by hovering your cursor over the pending icon and clicking the x icon that appears Only the person that invited a user can cancel his or her invitation See Also Starting a New Group Chat Ending a Chat To End a Chat To end a chat close the Chat window by doing either of the following Press Ctrl F4 Windows or Command W Macintosh a Click the close button in the upper right hand corner o
49. your Contacts tab to which you wish to add the person 4 Click Add The user is added to your Contacts tab Note f You can use the Blackboard IM ID method to add any Blackboard IM E user to your Contacts tab even if they are in your Classmates tab How ever Clicking the plus icon is the faster way to add classmates Tip If a user who is not in your Contacts or Classmates tab contacts you a notification appears above the message giving you the option to add the user to your Contacts tab or to block the user See Also Adding a New Contact to Your Contacts Tab Adding a Contact to a Group Removing a User from Your Contacts Tab or a Group 15 Managing Your Accounts and Contacts Adding a New Group to Your Contacts Tab You can organize users in your Contacts tab by groups For example you could create a group for your study partners or for your friends from high school When you start Blackboard IM for the first time the Contacts tab is empty When you add a new contact unless you specify otherwise in the Add Contact window the user is automatically added to a default group called Recently Added You can create as many groups as you wish to keep your contacts organized To Create a New Group 1 On the People menu click Add Group The Add Group window opens 2 Type the name of the group you wish to create 3 Click Add The group is created and added to your Contacts tab See Also Adding a New Contact to Your Cont

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