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HP Color LaserJet Enterprise MFP M680 User Guide

1. ccccccsessseseeseeesseeseeesessessssssesssescsssssssseseseeees 135 ENWW ENWW Clear jas from Underthe TOP COVEN areor aa ae a a i 138 Clear jams in the document feeder occ cccccsssssccccecccececcecceecessceesccceeeseesessssescsssssssssssseeees 139 Cl ar jams mthe output DIM ceneo e a ara A a a a a eia 143 Clear jams in the stapling mailbox accessory ccccccccssccccccceccccceccecececcssssssssscesseeeeeeeseeeeeeeeeeees 143 Clear staple jams in the stapling mailbox accessory ccoeeeeseeeeeeeeoooernnseesssssssseeseessseeseeerrrssssssss 145 AP ROVE DEINE aV a a a a 149 Print from a different software program cccccecesssseessessscssssssssssscssccccccccccsceececcecceecesesseeesens 149 Check the paper type setting for the print job eee cccccccccccceceeccecsessessssssssessesseessseescaes 149 Check the paper type Setting Windows cece ccesssccesssssccsecsssscssscssssscsssssseesess 149 Check the paper type setting Mac OS X oo ee ceescssscssessesesssseessssesssessescssesseseeens 150 Check toner cartridge STATUS lt a 0 ccecccsnvecdss asecevesusuensauevetassssocesssacuesvecavaisesasecesdondueseeuoosansacaevesdiueveers 150 CLEAN ERG product a e a E a vai seuededantaaceoaeunsaans 150 Printa cleaning pag Cnisia nn e a A a e T T R 150 Check the scanner glass for dirt and smudges ccesssssseesesssssessesssssssssseessessseess 151 Visually inspect the toner cartridge
2. cccccccccccccccccccccecccsssssssesseesseeseeeeccceececeeecceeeeeeessesesseecs 152 Check paper and the printing environment cccccceesesseceeccececcccccceeceeeeeccesccssssssseseseseeesees 152 Step one Use paper that meets HP specifications oo cetceeetttttettttesteesssssseeeee 152 Step two Check the environment cccccccecccscssssssccsccecccceccccsssscscsececesseeeeesssessceeess 153 Step three Set the individual tray alignment ssssssseesceceeccssseeececeeeeeeeeeseeeees 153 Calibrate the product to align the colors cccsceeeeesesccssceeccescceccceeeccecceeceeeeeeeeesesscssssssseeees 153 Check other print job Settings mrien n eeraa a aea 154 Adjust color settings Windows ccc scccsccccsseccsssesecssssscsssssccssscsssssesesssesssssesessesees 154 Tiy adifferent print GV ON sseni N E a I NN 155 improve CODY imag GULLY mrcine a a a e vous aas 157 Check the scanner glass for dirt and smudges ccccccsscssecccsseseceeccccessessesessssssssssssscccccaeeseees 157 Calibrate the scanner cerana EAE E aR 158 CHEEK th paper settings sannri a a waded aa e a E a a 159 Step one Check the paper size and type configuration cccccsssssssssssssssseseees 159 Step two Select the tray to use for the COPY ou ecccesccccceccceeeeseesesssssssssssssssssssseees 159 Check the image adjustMent settings cc ccccseeceeteeeeecessssssssssesssseesseeee
3. Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information e install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Set up fax The steps to set up the fax function on the product vary depending on whether you are initially setting up the product hardware or if the hardware is already set up Ef NOTE The settings configured using the Fax Setup Wizard on the control panel override any settings made in the HP Embedded Web Server amp The first time the product is turned on with a fax accessory installed o After initial product hardware setup The first time the product is turned on with a fax accessory installed The first time the product is turned on with a fax accessory installed access the Fax Setup Wizard by following these steps 1 From the Home screen on the product control panel touch Initial Setup 2 Touch the Fax Setup Wizard menu 3 Follow the steps in the Fax Setup Wizard to configure the required settings 4 When the Fax Setup Wizard finishes the option to hide the Initial Setup button appears on the Home screen Fax setup is complete E NOTE When first installed the fax accessory might read some of these settings from the product therefore a
4. A Cleaning message displays on the product control panel The cleaning process takes a few minutes to complete Do not turn the product off until the cleaning process has finished When it is finished discard the printed page Check the scanner glass for dirt and smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner if the printed pages have streaks unwanted lines black dots poor print quality or unclear text 1 Press the power button to turn the product off and then disconnect the power cable from the electrical outlet 2 Openthe scanner lid ENWW Improve print quality 151 3 Clean the scanner glass the document feeder strips cloth or sponge that has been moistened with nonabrasive glass cleaner CAUTION Donot use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner and the white plastic backing with a soft If you are having trouble with streaks on 4 Dry the glass and white plastic parts witha chamois or a cellulose sponge to prevent spotting 5 Connect the power cable
5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually Load paper and continue The rollers above the tray might be contaminated Clean the rollers with a lint free cloth dampened with warm water The product picks up multiple sheets of paper If the product picks up multiple sheets of paper from the tray try these solutions 1 6 Remove the stack of paper from the tray and flex it rotate it 180 degrees and flip it over Do not fan the paper Return the stack of paper to the tray Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides to the appropriate indentation in the tray Make sure the printing environment is within recommended specifications The document feeder jams skews or picks up multiple sheets of paper ENWW Ef NOTE This information applies to MFP products only The original might have something on it such as staples or self adhesive notes that must be removed Check that all rollers are in place and that the roller access cover inside the document feeder is close
6. Click Next On the SharePoint Destination Settings dialog click Add to create a new destination and then follow the instructions at the top of the Add SharePoint Path dialog a Open another browser window and navigate to the SharePoint scan destination folder Copy the destination path and then paste the path into the SharePoint Path field on the Add SharePoint Path dialog b Click the Generate Short URL button to create a shortened version of the URL which displays on the product control panel This step is mandatory Set up Save to SharePoint flow models only 71 c Inthe Authentication Settings field select whether users must sign in with their credentials at the control panel to access this SharePoint folder or if the login credentials should always be the same as when you navigated to the folder Ef NOTE If you select Use credentials of user to connect after Sign In at the control panel in the Authentication Settings drop down list the logged in user must have permissions to write to the specified SharePoint site d Click OK 8 On the SharePoint Destination Settings dialog select the Verify folder access prior to job start checkbox if appropriate and then click Next 9 Onthe Notification Settings dialog select your scan status notification preference and then click Next 10 Onthe Scan Settings dialog select the scan settings to use Click Next 11 Onthe File Settings dialog select the file
7. ENWW Replace the toner cartridges 35 36 Replace the toner collection unit Replace the toner collection unit when the control panel prompts you Ef NOTE The toner collection unit is designed for a single use Do not attempt to empty the toner collection unit and reuse it Doing so could lead to toner being spilled inside the product which could result in reduced print quality After use return the toner collection unit to HP s Planet Partners program for recycling A CAUTION If toner gets on clothing wipe it off by using a dry cloth and wash the clothes in cold water Hot water sets toner into fabric 1 Open the front door 2 Grasp the top of the toner collection unit and remove it from the product Chapter 3 Parts supplies and accessories ENWW 3 Place the attached cap over the opening at the top of the unit 4 Remove the new toner collection unit from its packaging ENWW Replace the toner collection unit 37 5 Insert the bottom of the new unit into the product first and then push the top of the unit until it clicks into place 6 Close the front door NOTE Ifthe toner collection unit is not installed correctly the front door does not close completely To recycle the used toner collection unit follow the instructions included with the new toner collection unit 38 Chapter3 Parts supplies and accessories ENWW 4 Print e Print tasks Windows e _ Print tasks Mac OS X e
8. Edit J File Type eo Jul 27 2011 9 18 18 AM More Options File Name Agendd f ry l if bs Es i A fe Sg EE E t i Ni i i X i i I h i f ly pa i A f M i amp i Ven AA A fa Ata AA A gt lt eee Se a P Ni n i K een me cl Ready Preview Quick Sets Folder Path z fF Black PDF M Mo File Name agenda Mar 21 2012 4 34 16 PM More Options Send a scanned document to a network folder 81 82 Touch the Add button that is below the Folder Path field to open a keyboard and then type the path to the network folder Use this format for the path path path Touch the OK button To configure settings for the document touch the More Options button Touch the Start button to save the file NOTE Youcan preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen Chapter 6 Scan send Network Folder Path server folder Je JK Ee Ready Preview 7 A Folder Path Quick Sets server folder F Black PDF Mar 21 2012 4 36 05 PM More Options aor Save to Network Folder Ready Preview A Quick Sets LJ S ROBERT an server folder FD Black PDF E a Y
9. File Type SERIES Mar 21 2012 4 36 05 PM More Options ENWW Use HP Flow CM solution flow models only HP Flow CM Professional is an easy to use cloud based solution designed to help businesses securely store and access information for better collaboration The solution provides access from virtually anywhere viaa web browser to a complete set of proven document management tools for capture store search retrieval sharing and more Use a networked scanner or HP LaserJet Flow MFP and select upgradeable HP MFPs to quickly and simply send paper documents directly to the HP Flow CM Professional solution Retrieve and print PDF documents set directories and browse a file repository directly from the control panel of a Flow CM enabled product For more information on HP Flow CM Professional go to the following Web sites e Tologinto HP Flow CM go to www hpflowcm com login e To search HP Flow CM Support go to help hpflowcm com e To find out more about HP Flow CM and have a sales expert contact you go to www hp com go flowcm e To find out more about HP Flow CM Professional go to www hp com go flow e To find out more about HP Flow CM Enterprise go to www hp com go flowcmenterprise ENWW Use HP Flow CM solution flow models only 83 84 Chapter6 Scan send ENWW 7 Fax Set up fax 8 Change fax configurations Send a fax For more information In the US go to www hp com support colorlj MFPM680
10. NS p ea C SZ Pea EY a ANN S f EN KZ j NEE Y ALLA K Se a ff Saw 7 SS We ENWW 6 Open the jam access door If paper is jammed inside the fuser gently pull it straight up to remove it If the paper tears remove all paper fragments CAUTION Even if the body of the fuser has cooled the rollers that are inside could still be hot Do not touch the fuser rollers until they have cooled 7 Close the jam access door and push the fuser completely into the product 8 Close the right door ENWW Clear jams 137 Clear jams from under the top cover Use the following procedure to check for paper under the top cover When a jam occurs the control panel displays an animation that assists in clearing the jam 1 Pull the top cover release lever forward and then lift the top cover up 2 Remove any jammed paper CAUTION Donot touch the foam rollers that are under the top cover Contaminants can affect print quality 3 Close the top cover 138 Chapter9 Solve general problems ENWW Clear jams in the document feeder Use the following procedure to check for paper in all possible jam locations related to the document feeder When ajam occurs the control panel displays an animation that assists in clearing the jam 1 Lift the latch to release the document feeder cover 2 Open the document feeder cover 3 Lift the jam access door and r
11. 0 through 9 the fax accessory redials a number when the number is busy The interval between retries is set by the Redial Interval setting ENWW Change fax configurations 87 Menu item Description Redial On No Answer The Redial On No Answer setting selects the number of times the fax accessory redials if the number dialed does not answer The number of retries is either 0 to 1 used in the U S or O to 2 depending on the country region setting The interval between retries is set by the redial interval setting Detect Dial Tone The Detect Dial Tone setting determines whether the fax checks for a dial tone before sending a fax Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number such as a 9 to access an outside line when dialing This prefix number is automatically added to all phone numbers when dialed General fax send settings 1 From the Home screen on the product control panel scroll to and touch Administration 2 Open the following menus e Fax Settings e Fax Send Settings e Fax Send Setup e General Fax Send Settings Configure any of the following settings Menu item Description Fax Number Confirmation When the Fax Number Confirmation feature is enabled the fax number must be entered twice to ensure that it was entered correctly The feature is disabled by default PC Fax Send Use the PC Fax Send feature to send faxes from a PC This feature is enabled by default Fax Header
12. 3 Remove any paper from the feed rollers inside the product NENA ENWW Clearjams 125 4 Reinsert and close the tray 5 Open the lower right door 6 Gently pull out any jammed paper 126 Chapter9 Solve general problems ENWW i O D ad lt I See D z 2 w 2 w va D 7 Open the right door Gently pull out any jammed paper 9 Vg ob G P X7 LY vs eu A Ww Clearjams 127 ENWW 10 If paper is visible entering the bottom of the fuser gently pull downward to remove it CAUTION Do not touch the rollers on the transfer roller Contaminants can affect print quality 11 If paper is jammed as it enters the output bin remove the fuser and gently pull the paper downward to remove it 12 Paper could be jammed inside the fuser where it would not be visible Grasp the fuser handles lift up slightly and then pull straight out to remove the fuser CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it 128 Chapter9 Solve general problems ASS p ea C SZ Pea EY a ANN S f EN KZ j NEE Y ALLA K Se a ff Saw 7 SS We ENWW 13 Open the jam access door If paper is jammed inside the fuser gently pull it straight up to remove it If the paper tears remove all paper fragments CAUTION Even if the body of the
13. Create a backup file that contains product and user data If necessary use this file to restore data to the product Restore product settings to the factory defaults Install third party software programs that can enhance the product functionality Download and install product firmware upgrade files Provides connection information about third party job statistics services Table 8 3 HP Embedded Web Server Copy Print tab Description Enable or disable the Retrieve from USB menu on the control panel Enable or disable the ability to store jobs in the product memory Configure job storage options Override the factory default mode settings if print quality problems occur when using a specific paper type Permit or restrict color printing and copying Specify permissions for individual users or for jobs that are sent from specific software programs Configure settings for all print jobs including copy jobs or received faxes HP Embedded Web Server 101 Table 8 3 HP Embedded Web Server Copy Print tab continued Menu Copy Settings MFP models only Manage Trays Description Configure the default options for copy jobs Configure settings for paper trays Scan Digital Send tab MFP models only Table 8 4 HP Embedded Web Server Scan Digital Send tab Menu E mail and Save to Network Folder Quick Setup Wizards Address Book E mail Setup Save to Network Folder Setup Save to USB Setup 102 Chap
14. locating 8 lock formatter 109 lower right door clearjams 134 ENWW M Mac driver settings Job Storage 47 Macintosh HP Utility 97 mailbox accessory partnumber 31 maintenance kits partnumbers 30 managing network 94 manual duplex Mac 44 Windows 41 margins small copying 160 memory included 2 memory chip toner locating 32 mobile printing solutions 2 model number locating 7 multiple pages per sheet printing Mac 44 printing Windows 42 N Near Field Communication printing 49 Netscape Navigator versions supported HP embedded Web Server 99 network product name changing 94 settings changing 94 settings viewing 94 Network button locating 9 Network Folder scanto 80 network settings HP Embedded Web Server 104 networks default gateway 95 HP Web Jetadmin 107 IPv4 address 95 IPv6 address 95 subnet mask 95 supported 2 NFC printing 49 not configured 86 87 ENWW number of copies changing 54 0 on off button locating 5 online help control panel 115 online support 114 operating systems 0S supported 2 optimize copy images 57 159 optimize faximages 169 optimize scanned images 164 ordering supplies and accessories 30 OS operating system supported 2 other links list HP Embedded Web Server 106 output bin clearjams 143 output bins locating 5 p pages per minute 2 pages per sheet selecting Mac 44 selecting Windows 42 paper jams 121 loading the 1 500 sheet high Capacity
15. olor Services Your job will be printed but not stored on the printer Job Storage Mode User Name Of User name Proof and Hold aca XOOOOOXKX Personal Job z Job Name pan Automatic Stored Job Custom Make Job Private Secure lt Automatic gt None If job name exists Use Job Name 1 99 Job Notification Options v Display Job ID when printing ds Aot J Hep Cance Ay 46 Chapter 4 Print ENWW 4 Select a Job Storage Mode option e Proof and Hold Print and proof one copy of a job and then print more copies e Personal Job The job does not print until you request it at the product control panel For this job storage mode you can select one of the Make Job Private Secure options If you assign a personal identification number PIN to the job you must provide the required PIN at the control panel If you encrypt the job you must provide the required password at the control panel e Quick Copy Print the requested number of copies of a job and store a copy of the job in the product memory so you can print it again later e Stored Job Store a job on the product and allow other users to print the job at any time For this job storage mode you can select one of the Make Job Private Secure options If you assign a personal identification number PIN to the job the person who prints the job must provide the required PIN at the control panel If you encrypt the job the person who prin
16. type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens https 10 10 XW 2 Click the Networking tab to obtain network information You can change settings as needed Rename the product on a network If you want to rename the product on a network so that it can be uniquely identified use the HP Embedded Web Server 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens https 10 10 2 Open the General tab 94 Chapter8 Manage the product ENWW 3 Onthe Device Information page the default product name is in the Device Name field You can change this name to uniquely identify this product Ef NOTE Completing the other fields on this page is optional 4 Click the Apply button to save the changes Manually configure IPv4 TCP IP parameters from the control panel Use the control panel Administration menus to manually set an IPv4 address subnet mask and default gateway 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Network Settings e Jetdirec
17. 108 Encryption support HP High Performance Secure Hard DISKS ccccccccccccccccccccceseesseseeeeeeess 109 Lock the formatter sencescinsyaceissnsnasssnsveenhaices cnsuass saunenscnsdestsdecaeuenoaedan venue ncanvanseanacpavsewoncsniasentooaeinivensees 109 ECONOMY SENINGS sormpesiasenren ae a E E SEEVE 110 Optimize speed or energy USAG Ce ckcssaviiccninvaswenseessaseisbeescuidvnouiiausnaneencewaskusssadewauiuseeaudsavenasseatesrnsbacsens 110 Set Seep Ui OOO sorsra EEE A E S ia aE aia 110 Set the Sleep Schedule siseseicscsusvccssesesesnsastacusiesenctscue rou cebeseacwu eaaa a asie iaiaaeaia 110 Software and firmware updates sincoiscaninnesicenpsauianesssoasnntansnssceeiaisideaseneansansssssstunnecens beens aceeieaeasesbawwdubsnnincusendsacenntios 112 eE A a aa E R AA E EEA O A A NE EA A AOA E eons 113 Customer Support sacaiyacsacsciecatanesceweacstabinsacisdaceiierscaseaucatwecseinsaucuseoaesunsaaseduaseusouee usa Geoscouaeinnsionsaeedtasseysavadeonsmnaueaeneiss 114 Control panel help system csssuccuesiasstinc sasusasosanesnascnaaueslatstaacabubedeadscnnenssacueslaestncs suc adoedeedatddesisavonnceauasdadsedecanosseGddeuns 115 Restore factoty set defaults isune ESA EE 116 A Cartridge is low or Cartridge is very low message displays on the product control panel 117 Change the Very Low settings ccscssssssssssssssscssssecescececcceeeeecccssssessseseseceeeeeeseeeeeeeescesssseeesess 117 For p
18. Mac 44 manually Windows 41 E easy access USB printing 52 edge to edge copying 160 email address books 61 77 recipient lists 77 sending documents 75 setting up 60 Embedded Web Server changing network settings 94 changing productname 94 opening 94 Embedded Web Server EWS assigning passwords 108 features 99 network connection 99 energy use optimizing 110 envelopes loadinginTray1 14 orientation 17 Index 179 Ethernet RJ 45 locating 8 Explorer versions supported HP Embedded Web Server 99 F fax feeding problems 177 optimize for text or pictures 169 required settings 86 87 setup wizard 86 87 fax accessory partnumber 31 fax port locating 8 fax settings HP Embedded Web Server 103 feeding problems 177 FIH foreign interface harness locating 8 file upload Mac 97 firmware update Mac 98 folders sendingto 80 fonts upload Mac 97 foreign interface harness FIH locating 8 formatter locating 7 front door locating 5 fuser jams 135 G gateway setting default 95 general configuration HP Embedded Web Server 100 glass cleaning 151 157 162 167 H hard disks encrypted 109 hardware integration pocket HIP locating 5 Help button locating 9 help control panel 115 180 Index Hi Speed USB 2 0 printing port locating 8 HIP hardware integration pocket locating 5 Home button locating 9 HP Customer Care 114 HP Embedded Web Server changing network settings 94 changing productname 94 cop
19. Mail e Photos e Safari e iBooks e Select third party applications To use AirPrint the product must be connected to the same wireless network as the Apple device For more information about using AirPrint and about which HP products are compatible with AirPrint go to the support Web site for this product e Inthe US go to www hp com support colorl MFPM680 e Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search E NOTE AirPrint does not support USB connections ENWW Mobile printing 51 Print from the USB port This product features easy access USB printing so you can quickly print files without sending them froma computer The product accepts standard USB flash drives in the USB port on the front of the product You can print the following types of files e pdf e prn e pcl ps e cht Enable the USB port for printing Before you can use this feature you must enable the USB port Use the following procedure to enable the port from the product control panel menus 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Enable Retrieve from USB 3 Select the Enable option and then touch the Save button Print USB documents 1 Insert the USB flash drive into the easy access USB port Ef NOTE You might need to remove the cover fro
20. Outlook with Google Gmail Use the E Mail Setup Wizard Some HP products include driver installation from a software CD At the end of this installation is an option to Setup Scan to Folder and Email This option opens the setup wizards that are in the HP Embedded Web Server EWS for the product The setup wizards include the options for basic configuration To begin click E Mail Setup Wizard Follow the instructions on the screen Click Next to advance to the next step in the wizard For more detailed setup information see the sections that follow to configure this feature through the complete set of Scan to Email options Set up the Scan to Email feature via the HP Embedded Web Server 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens https 10 10 XXXKX canta ace aie tot Click the Networking tab If it is not already selected click TCP IP Settings in the left navigation pane Click the Network Identification tab In the TCP IP Domain Suffix area verify that the DNS suffix for the email client you use is listed DNS suffixes have this format companyname com gmail com etc If the DNS suffix is not listed type it
21. Use the Fax Header feature to control whether the header is appended to the top and content is shifted down or if the header is overlayed on top of the previous header JBIG Compression Enabling the JBIG Compression feature can reduce phone call charges by reducing fax transmission time and might be the preferred setting However using the JBIG Compression feature might cause compatibility problems when communicating with some older fax machines in which case you might need to disable it NOTE The JBIG Compression feature works only when both the sending and receiving machines have this capability 88 Chapter7 Fax ENWW Menu item Description Error Correction Mode Normally the fax accessory monitors the signals on the telephone line while it is sending or receiving a fax If the fax accessory detects an error during the transmission and the Error Correction Mode setting is on the fax accessory can request that the error portion of the fax be sent again The Error Correction Mode feature is enabled by default You should turn it off only if you are having trouble sending or receiving a fax and if you are willing to accept the errors in the transmission and a probable quality reduction in the image Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a Satellite telephone connection NOTE Some VoIP providers might suggest turning off the Error Correction M
22. a E EN A E E A E A E EA P A NA E E E N 51 Print from the USB PON sissie e E A EEEE EE aai 52 Enable the USB port for printing cisssssssesvocascasdssuvvevsorsesaendeensoswooonsoaroowsowndacssandsmeveneseseeunsaundeceseseanbanbans 52 Print USB documents cccccccssssssscccsesssscnsscesccesssssnnnccccecessssnnsccccesesssnnaascssessnsonancessseesssnscceseeesens 52 S CODY iiien n Aaaa 53 Maea CODY e E E E E E 54 Copy on both sides duplex 0 0 ce scctesscsesscccessccescccesccssenccsencccancsocessccessccceccosasscssenecscesssceessenecscceasneavanecsassecses 56 Copy on both sides automatically ou ecssscscssssscescccessceccccssssscsceceesseseescscssscsesessessseeeeesees 56 Copy on both sides manually sc descssiccsricesccsacesuacesenndeancoouaewaesveasoswvsdevceendegedesiaeconedenadecousewnnwndebddecnoceiedeans 56 Optimize copy quality for text or pictures 0000000000000000000000eo0oeeesesssssssessssssssssssssssssssssssssssssssssssssssssessssssesssssne 57 BS E A ee ene AEN E ne E E E A A A ee A A A 59 Set p Scanto Email issia a EEan E aaaeaii 60 Use the E Mail Setup Wizard uu cece cccesesssscccccccccccecscssscsesceccsceecscsssccseceeseceecsccsscssesesseeseasacssesess 60 Set up the Scan to Email feature via the HP Embedded Web Server nnnnnenn0000000000000000eeeee00000000 60 Set UP personal and network contacts 0000000000000000000000000rsssssssse0oossssssssecosssssssssecorssssssssseerssssssse 61 Add contacts to
23. and the Scanjet 8500 fn1 and the Scanjet 7000nx with firmware datecode 20120119 or newer Proceed through the destination specific dialogs Click Next to advance to the next dialog 8 Onthe Notification Settings dialog select your scan status notification preference and then click Next 9 Onthe Scan Settings dialog select the scan settings to use Click Next 10 Onthe File Settings dialog select the file settings to use Click Next 11 Review the Summary dialog and then click Finish 12 Onthe Quick Set specific dialog click Apply at the bottom of the window to save the Quick Set 74 Chapter6 Scan send ENWW Send a scanned document to one or more email addresses Send email by entering email addresses manually Send email by using the address book Send email by entering email addresses manually 1 ENWW Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document From the Home screen on the product control panel touch the E mail button NOTE If prompted type your user name and password Touch the To field to open a keyboard NOTE Ifyou are signed in to the product your user name or other default information might appear in the From field If so you might not be able to change it AE Start Copy 1089 Copies Copy Make copies from an original document Fax Send a document to one or more Send a
24. category of paper types that best describes your paper Select the option for the type of paper you are using and click the OK button Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Improve print quality 149 Check the paper type setting Mac OS X 1 Click the File menu and then click the Print option 2 Inthe Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Finishing menu 4 Select a type from the Media Type drop down list 5 Click the Print button Check toner cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable the status of other replaceable maintenance parts Step one Print the supplies status page 1 From the Home screen on the product control panel scroll to and touch the Supplies button 2 The status of all supply items is listed on the screen 3 To print or view a report of the status of all supply items including the genuine HP part number for reordering the supply touch the Manage Supplies button Touch the Supplies Status button and then touch either the Print or View button Step two Check supplies status 1 Look at the supplies status report to check the percent of life remaining for the toner cartridges and if applicable the status of other replacea
25. color settings independently from other settings Click the Settings button to open the manual color adjusment window Ey NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings Click the Print in Grayscale option to print a color document in black and shades of gray Use this option to print color documents for photocopying or faxing Also use this option to print draft copies or to save color toner Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Try a different print driver You might need to use a different print driver when printing from a software program and the printed pages have unexpected lines in graphics missing text missing graphics incorrect formatting or substituted fonts Download any of the following drivers from the HP Web site In the US go to www hp com support colorl MFPM680 Outside the US go to www hp com support Select your country region Click Download Drivers amp Software Enter the product name and then select Search HP PCL 6 driver Provided as the default driver on the product CD This driver is automatically installed unless you select a different one Recommended for all Windows environments Provides the overall best speed print quality and product feature support for most users e Developed to align with the Windows Graphic Device I
26. from the list Restrict subfolder access to user Select this option to restrict subfolder access to the user who creates the scan job Folder Path Preview Click Update Preview to view the complete folder path for scan jobs Authentication Settings The authentication settings determine whether to use the credentials of the signed in user at the product or to use fixed credentials e Use credentials of User Select this option to use the login credentials for the user which is typically the Windows login The product user must also have permission on the shared folder for the credentials to work e Always use these credentials fixed credentials Select this option to enter valid credentials for access to the shared folder This option means that anyone with access to the product can send to the folder Windows Domain Enter the Windows domain name in this field The following information applies for environments that are not on a domain e fashared folder is set to be accessed by everyone values for a workgroup name default is Workgroup username and password fields are required to save the quick set However it typically does not matter what the values are O TIP These fields are available under Authentication Settings using fixed credentials If the folder is ina within a particular user s folders and not Public the credentials of that user must be used e An IP address might be necessary instead of a computer nam
27. hp com support and then click Drivers amp Software Enter a product name or number In the Download Options area click Drivers Software amp Firmware 3 The HP Software Installer CD installs the HP PCL 6 driver for Windows operating systems along with other optional software Mac installer software is not included on the CD The CD provides steps to download the Mac installer software from www hp com The steps to download the Mac installer software are as follows Go to www hp com support select the country region and then click Drivers amp Software Enter a product name or number In the Download Options area click Drivers Software amp Firmware Click the operating system version and then click the Download button E NOTE UPD PCL 5 is not supported For additional details on client and server operating systems for the HP UPD go to www hp com go upd and click the Specifications tab 4 Chapter 1 Product introduction ENWW Product views Product front view Product back view Interface ports g Control panel view Product front view M680dn M680f M680z 1 Document feeder cover access for clearing jams 2 Document feeder 3 Document feeder output bin 4 Control panel with color touchscreen display tilts up for easier viewing 5 Right side door access for clearing jams 6 Tray 1 7 On off button 8 Model name 9 Tray 2 10 Front door access to the toner cartridges 11 Standard output bin 12 Handle fo
28. initial recipient s fax machine settings or supplies status Clean the pickup rollers and separation pad in the document feeder Follow these steps if the printed pages have toner smudges or skewed print 1 Lift the document feeder latch 2 Open the document feeder cover 170 Chapter9 Solve general problems ENWW 3 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth moistened with warm water NOTE Lift up the roller assembly so you can clean the second roller 4 Close the document feeder cover If the problem persists check the document feeder separation pad and rollers for damage or wear and replace them if necessary Receive fax quality issues Follow these steps if the product is having quality issues with received faxes Check the fit to page setting If the Fit to Page setting is enabled and the incoming fax is larger than the default page size the product attempts to scale the image to fit the page If this setting is disabled larger images split across multiple pages 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Receive Settings e Default Job Options e Fit to Page 3 Touch the Enabled option to enable the setting or touch the Disabled option to disable it Touch the Save button Check the sender
29. inputtray 23 loading Tray1 14 loading Tray 2 and the 500 sheet trays 19 selecting 152 Tray 1 orientation 17 Tray 2 and the 500 sheet trays Orientation 21 paper jams 1 500 sheet high capacity input tray 130 document feeder 139 fuser 135 locations 121 lower right door 134 output bin 143 rightdoor 135 Stapling mailbox accessory 143 topcover 138 Tray1 123 Tray 2 and the 500 sheet trays 125 paper pickup problems solving 119 paper trays partnumbers 31 paper type selecting Windows 42 paper types selecting Mac 45 paper ordering 30 part numbers accessories 31 replacement parts 30 staple cartridges 30 supplies 30 toner cartridge 30 ports locating 8 power connection locating 7 power switch locating 5 print media loadinginTray1 14 print on both sides Mac 44 manually Windows 41 Windows 41 print settings HP Embedded Web Server 101 printing from USB storage accessories 52 storedjobs 48 printing on both sides settings Windows 41 R recipient lists 77 Refresh button locating 9 replacement parts partnumbers 30 replacing Staple cartridges 25 toner cartridges 32 toner collection unit 36 Index 181 required settings country region 86 87 resolution copyandscan 2 restore factory settings 116 right door jams 135 locating 5 RJ 45 port locating 8 rollers cleaning 160 165 170 S Save to Network Folder 80 scan settings HP Embedded Web Server 102 scan to email settingup 60 scanner calibra
30. is having copy quality problems try the following solutions in the order presented to resolve the issue e Check the scanner glass for dirt and smudges e Calibrate the scanner e Check the paper settings e Check the image adjustment settings e Optimize copy quality for text or pictures e Edge to edge copying e Clean the pickup rollers and separation pad in the document feeder Try these few simple steps first e Use the flatbed scanner rather than the document feeder e Use high quality originals e When using the document feeder load the original document into the feeder correctly using the paper guides to avoid unclear or skewed images If the problem still exists try these additional solutions If they do not fix the problem see Improve print quality for further solutions Check the scanner glass for dirt and smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner if the printed pages have streaks unwanted lines black dots poor print quality or unclear text 1 Press the power button to turn the product off and then disconnect the power cable from the electrical outlet ENWW Improve copy image quality 157 2 Openthe scanner lid 3 Clean the scanner glass the document feeder strips and the white plastic backing with a soft cloth or sponge that has been moistened with nonabra
31. o 1 Top left corner of the short edge of the paper 2 Top right corner of the long edge of the paper Configure the operation mode Use this procedure to configure how the product sorts jobs into the output bins 1 2 ENWW From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Stapler Stacker Settings e Operation Mode Select a mode from the list of options and then touch the Save button The following options are available e Stacker The product stacks jobs in the bins from bottom to top e Mailbox The product places jobs in different bins according to the person who sent them e Function Separator The product places jobs in different bins according to product function such as print jobs copy jobs or fax jobs Configure the stapling mailbox accessory 27 28 Chapter 2 Paper trays ENWW 3 Parts supplies and accessories Order parts accessories and supplies e Replace the toner cartridges 8 Replace the toner collection unit For more information In the US go to www hp com support colorlj MFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information e install and configure e Learn and use e Solve problems e Download software updates e Join support forum
32. one sided original touch the 1 sided original 2 sided output button To make a two sided copy from a two sided original touch the 2 sided original 2 sided output button To make a one sided copy from a two sided original touch the 2 sided original 1 sided output button Touch the OK button Touch the Start button Copy on both sides manually 1 2 Load the document on the scanner glass according to the indicators on the product From the Home screen on the product control panel touch the Copy button Touch the Sides button To make a two sided copy from a one sided original touch the 1 sided original 2 sided output button To make a two sided copy from a two sided original touch the 2 sided original 2 sided output button To make a one sided copy from a two sided original touch the 2 sided original 1 sided output button Touch the OK button Touch the Start button The product prompts you to load the next original document Place it on the glass and then touch the Scan button The product temporarily saves the scanned images Touch the Finish button to finish printing the copies 56 Chapter5 Copy ENWW Optimize copy quality for text or pictures Optimize the copy job for the type of image being copied text graphics or photos 1 From the Home screen on the product control panel touch the Copy button 2 Touch the More Options button and then touch the Optimize Text Picture button 3 Select one of the pr
33. parts accessories and supplies 31 Replace the toner cartridges The product uses four colors and has a different toner cartridge for each color yellow Y magenta M cyan C and black K The toner cartridges are inside the front door This product indicates when the toner cartridge level is low The actual toner cartridge life remaining can vary The toner cartridge does not need to be replaced at this time Consider having a replacement cartridge available to install when print quality is no longer acceptable The following illustration shows the toner cartridge components 1 Plastic shield 2 Imaging drum 3 Memory chip N CAUTION If toner gets on clothing wipe it off by using a dry cloth and wash the clothes in cold water Hot water sets toner into fabric E NOTE Information about recycling used toner cartridges is on the toner cartridge box 32 Chapter3 Parts supplies and accessories ENWW 1 Open the front door 2 Grasp the handle of the used toner cartridge and pull out to remove it 3 Remove the new toner cartridge from its protective bag ENWW Replace the toner cartridges 33 4 Hold both ends of the toner cartridge and rock it 5 6 times at 5 Remove the protective shield from the toner cartridge 34 Chapter3 Parts supplies and accessories ENWW 6 Align the toner cartridge with its slot and then insert the toner cartridge into the product 7 Close the front door
34. product functions for specific individuals or groups and select the method individuals use to sign in to the product Protect Stored Data Configure and manage the internal hard drive for the product This product includes an encrypted hard drive for maximum security Configure settings for jobs that are stored on the product hard drive Certificate Management Install and manage security certificates for access to the product and the network Web Service Security Allow resources on this product to be accessed by web pages from different domains If no sites are added to the list then all sites are trusted Self Test Verify that the security functions are running according to expected system parameters HP Web Services tab Use the HP Web Services tab to configure and enable HP Web Services for this product It is necessary to Enable HP Web Services to use the HP ePrint feature Table 8 8 HP Embedded Web Server Networking tab Menu Description Web Services Setup Connect this product to HP s ePrintCenter on the Web by enabling HP Web Services Web Proxy Configure a proxy server if there are issues enabling HP Web Services or connecting the product to the Internet Networking tab Use the Networking tab to configure and secure network settings for the product when it is connected to an IP based network This tab does not display if the product is connected to other types of networks Table 8 9 HP Embedded Web Server Networking
35. product is attached to the correct network port using a cable of the correct length Verify that cable connections are secure Look at the network port connection on the back of the product and verify that the amber activity light and the green link status light are lit If the problem continues try a different cable or port on the hub The computer is using the incorrect IP address for the product 1 4 Open the printer properties and click the Ports tab Verify that the current IP address for the product is selected The product IP address is listed on the product configuration page If you installed the product using the HP standard TCP IP port select the box labeled Always print to this printer even if its IP address changes If you installed the product using a Microsoft standard TCP IP port use the hostname instead of the IP address If the IP address is correct delete the product and then add it again The computer is unable to communicate with the product 1 ENWW Test network communication by pinging the network Solve wired network problems 173 a Open a command line prompt on your computer For Windows click Start click Run type cmd and then press Enter b Type ping followed by the IP address for your product For Mac OS X open the Network Utility and then supply the IP address in the correct field in the Ping pane c Ifthe window displays round trip times the network is working 2 Ifth
36. set the configuration server and configure mutual authentication using certificates Display network statistics that are collected and stored on the HP Jetdirect print server View a list of network configuration settings on the HP Jetdirect print server for each protocol View the HP Jetdirect configuration page which contains status and configuration information HP Embedded Web Server 105 Other Links list Ef NOTE Configure which links display in the Other Links list by using the Edit Other Links menu on the General tab The following are the default links Table 8 10 HP Embedded Web Server Other Links list Menu Description Product Support Connect to the support site for the product to search for help on various topics Shop for Supplies Connect to the HP SureSupply Web site for information on purchasing original HP supplies such as toner cartridges and paper HP Instant Support Connect to the HP Web site to find solutions to product problems 106 Chapter8 Manage the product ENWW HP Web Jetadmin HP Web Jetadmin is an award winning industry leading tool for efficiently managing a wide variety of networked HP products including printers multifunction products and digital senders This single solution allows you to remotely install monitor maintain troubleshoot and secure your printing and imaging environment ultimately increasing business productivity by helping you save time control costs and protec
37. the address book from the product control panel 0 000000000000000000 62 Configure Microsoft Outlook with Google Gmail oe eccsesessessesesssssssssssesssssssssssssssssssssesees 64 Set up Save to Network Folder sscssiiccoucessssvessreesuiewudotuasessnaesnnsecedeesiedoouabeseniecseleeesudeusoliadeansiddbweseesedien easnaidecdondesesshassnonns 66 Use the Save to Network Folder Quick Set Wizard cccccccssssssrccccessssneeeccccessssseeeeecessssssneeeeees 66 Set up Save to Network Folder via the HP Embedded Web Server ou ccccccceesssseceeceeeeessseeeees 66 ENWW Complete the destination folder settings cccccccsssssssssssccsccsseeeseceeeccccceeeeesseessessssessssseseeeeees 67 Add Network Folder Path Save to a standard shared network folder 0006 67 Add Network Folder Path Save to an FTP Server cccccccsssssrsccccccessssssssseecceeeeseees 68 Send only to folders with read and Write ACCESS ou cccsetttteeessseessssssssscesceecceeeeeeeees 69 Allow sending to folders with write access only cccccssssssecccccccsscsccececceeeseeeeeeeess 69 DEE UID Saveta USB oenen en n E aE 70 Set up Save to SharePoint flow models only cece ceesssssssscsssscececsseescsscesssscesscseesscseessesseesseseessseseeseesess 71 Create a Quick Set oc cray lt xyosacianeubacostunensedensacannsesansasanepancon ecahameesssatnoeestsn sauvansenenesdanasecteanvanedese R E
38. the analog fax accessory requires an analog fax cable It also requires an analog phone connection Is the fax phone line connector seated in the outlet on the fax accessory Make sure that the phone jack is correctly seated in the outlet Insert the connector into the outlet until it clicks E NOTE Verify that the phone jack is connected to the fax port rather than to the network port The ports are similar Is the phone wall jack working properly Verify that a dial tone exists by attaching a phone to the wall jack Can you hear a dial tone and can you make or receive a phone call What type of phone line are you using Dedicated line A standard analog fax phone line assigned to receive or send faxes E NOTE The phone line should be for product fax use only and not shared with other types of telephone devices Examples include alarm systems that use the phone line for notifications to a monitoring company PBX system A business environment phone system Standard home phones and the fax accessory use an analog phone signal Some PBX systems are digital and might not be compatible with the fax accessory You might need an interfacing Analog Telephone Adapter ATA to connect the fax machine to digital PBX systems Roll over lines A phone system feature where a new call rolls over to the next available line when the first incoming line is busy Try attaching the product to the first incoming phone line The fax accessory answe
39. this feature The system administrator can use the HP Embedded Web Server to configure pre defined Quick Sets folders or you can provide the path to another network folder Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document From the Home screen on the product control panel touch the Save to Network Folder button NOTE If prompted type your user name and password Chapter 6 Scan send Start Copy 1089 Sign In Ready Copies Quick Sets Access preset job options for 5 commonly used jobs Fax Copy Save to Network Folder Retrieve from Device Memory Make copies from an original document Send a document as an attachment to an e mail Send a document to one or more N j fax numbers Save to USB Save the scanned job to a USB storage device Save to Device Memory Send a document to a folder on the network ENWW 3 4 5 ENWW To use one of the preset job settings select one of the items in the Quick Sets list To set up a new job touch the File Name text field to open a keyboard and then type the name for the file Touch the OK button If necessary touch the File Type drop down menu to select a different output file format Ready Preview Quick Sets Folder Path Fo Black POF
40. to a different fax device Fax Activity Log Contains a list of the faxes that have been sent from or received by this product Troubleshooting tab Table 8 6 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Select from a variety of reports and tests to help solve problems with the product Retrieve Diagnostic Data Export product information to a file that can be useful for detailed problem analysis NOTE This item is available only if an administrator password is set from the Security tab Calibration Cleaning Enable the automatic cleaning feature create and print the cleaning page and select an option to calibrate the product immediately Firmware Upgrade Download and install product firmware upgrade files Restore Factory Settings Restore product settings to factory defaults ENWW HP Embedded Web Server 103 Security tab Table 8 7 HP Embedded Web Server Security tab Menu Description General Security Settings for general security including the following e Configure an administrator password to restrict access to certain features on the product Set PJL password for processing PJL commands e Set file system access and firmware upgrade security Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from a computer e View the status of all security settings Access Control Configure access to
41. to an outlet and then press the power button to turn the product on Visually inspect the toner cartridge Follow these steps to inspect each toner cartridge 1 Remove the toner cartridge from the product 2 Check the memory chip for damage 3 Examine the surface of the green imaging drum AN CAUTION Do not touch the imaging drum Fingerprints on the imaging drum can cause print quality problems 4 Ifyou see any scratches fingerprints or other damage on the imaging drum replace the toner cartridge 5 Reinstall the toner cartridge and print a few pages to see if the problem has resolved Check paper and the printing environment Step one Use paper that meets HP specifications Some print quality problems arise from using paper that does not meet HP specifications Always use a paper type and weight that this product supports Use paper that is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids staples and curled or bent edges Use paper that has not been previously printed on Use paper that does not contain metallic material such as glitter 152 Chapter9 Solve general problems ENWW Use paper that is designed for use in laser printers Do not use paper that is designed only for use in Inkjet printers Use paper that is not too rough Using smoother paper generally results in better print quality Step two Check the environment The environment can directly affec
42. to sign in before you can use it You can also sign in without waiting for a prompt by touching the Sign In button on the Home screen Typically you use the same user name and password that you use to sign in to your computer on the network Consult the network administrator for this product if you have questions about which credentials to use After you have signed in to the product a Sign Out button displays on the control panel To maintain security for the product touch the Sign Out button when you have finished using the product Assign a system password Assign an administrator password for access to the product and the HP Embedded Web Server so that unauthorized users cannot change the product settings 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name 108 Chapter8 Manage the product ENWW b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens bttps 10 10 KK 2 Click the Security tab 3 Open the General Security menu 4 Inthe Username field enter the name to associate with the password 5 Enter the password in the New Password field and then enter it again in the Verify Password field Ef NOTE If you are changing an existing password you must first enter th
43. transfer kit Replacement image transfer belt and Mandatory CE249A roller Toner collection unit Replacement toner collection unit Mandatory CE265A HP 652X Black LaserJet Toner Cartridge Replacement high capacity toner Mandatory CF320X high capacity 20k yield cartridge HP 652A Black LaserJet Toner Cartridge Replacement toner cartridge Mandatory CF320A 11k yield HP 652A Cyan LaserJet Toner Cartridge Replacement toner cartridge Mandatory CF321A 16k yield HP 652A Yellow LaserJet Toner Cartridge Replacement toner cartridge Mandatory CF322A 16k yield HP 652A Magenta LaserJet Toner Replacement toner cartridge Mandatory CF323A Cartridge 16k yield HP LaserJet Postcard Media Insert Tray Replacement postcard media insert tray Mandatory CC497A 30 Chapter3 Parts supplies and accessories ENWW Accessories Item Description Part number 500 sheet paper tray Input tray accessory CZ261 500 sheet paper feeder and cabinet Input tray and storage cabinet accessory CZ262 2x500 sheet 1 500 sheet high capacity input feeder 2 500 sheet feeder accessory CZ263 and stand 900 sheet 3 bin stapling mailbox Stapling mailbox accessory CZ264 HP LaserJet MFP Analog Fax Accessory 500 Analog fax accessory CC487A HP LaserJet Postcard Media Insert Tray Tray insert for printing small size paper CC497A HP Jetdirect 2800w NFC amp Wireless Direct Accessory Wireless direct accessory for touch printing from J8029A mobile devices ENWW Order
44. 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Energy Settings e Sleep Timer Settings 3 Touch Sleep Auto Off After to select the option 4 Select the appropriate time period and then touch the Save button Ey NOTE The sleep mode default time is 15 minutes Set the Sleep Schedule Ef NOTE You must configure the date and time settings before you can use the Sleep Schedule feature 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Date Time Settings 110 Chapter8 Manage the product ENWW 3 Open the Date Time Format menu and configure the following settings e Date Format e Time Format 4 Touch the Save button 5 Open the Date Time menu and configure the following settings e Date Time e TimeZone If you are in an area that uses daylight savings time select the Adjust for Daylight Savings box 6 Touch the Save button 7 Touch the back arrow button to return to the Administration screen 8 Open the following menus e General Settings e Energy Settings e Sleep Schedule 9 Touch the Add button and then select the type of event to schedule Wake or Sleep 10 Configure the following settings e Time e Event Days 11 Touch the OK button and then touch the Save button ENWW Economy settings 111 Software and firmware upd
45. Ap Color LaserJet Enterprise MFP M680 User Guide N A x Q m Y O www hp com support colorljMFPM680 Ap HP Color LaserJet Enterprise MFP M680 User Guide Copyright and License 2014 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are Set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CZ248 90907 Edition 1 4 2014 Trademark Credits Adobe Adobe Photoshop Acrobat and PostScript are trademarks of Adobe Systems Incorporated Apple and the Apple logo are trademarks of Apple Computer Inc registered in the U S and other countries iPod is a trademark of Apple Computer Inc iPod is for legal or rightholder authorized copying only Don t steal music Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Table of contents T Product INEFOQUETION sereno enn nn 1 Prod ct COMPARISON exsiccc
46. ET EARO EEEREN 73 Send a scanned document to one or more email addresses cssssseecccssssssseccceessssneeececsssssneeeecesesssseseesees 75 Send email by entering email addresses manually 0000eeeeeeoeoo0eereoernseensssssssssssssssssssssessseseesseeeesee 75 Send email by using the address DOOK nnnococeeeeeeeeoooonnnsssssssssssssseessocoressssssssssseeseeeeeseeeressssssssssssese 77 Send a scanned document to a network folder ccesssccsssssecccesessecccsesseeceessssesecessseeeceessssesecessseeeceseseeees 80 Use HP Flow CM solution flow models only cccccsccccccccccsssscsccsscsssssccccssscssssccccesssssscecesesssssseesesssssssecesesees 83 T EE E O A E A EA A E E A E A A E A N 85 E E A EAA E N E E A T E E E E E E TT 86 The first time the product is turned on with a fax accessory installed 00000000000000000000000000000000 86 After initial product hardware setup 000000000000000000000000000000000r00ereeeecoereerressressssssssesssssessssesssssseeeese 86 Chang fax configuratiOnS seecicacisssisiacessunndanssaesensbesbeses asubeneduaninndnesauneessinaiuaussaeebonsanesentonsoonsestceuneunsawedaessenvereonnpenns 87 Fax dialing Settings csicsa a Ep aai 87 G n ral fax send settings s ccsscsccreutevacvazecuesnsvecuacenanssyesnatvsied A a Ea AANEEN A 88 Fax CAIN GSO CNS asco oceans sees eincenee ate ee sesuieenans nee A T a 89 de ccionshsa A A ued quasansetaamateteaeddeoaghennssveneetaceres
47. Network Settings e Wireless Menu e Wireless Direct e SSID 3 Touch the SSID name area 4 Use the keyboard to change the name 5 Touch OK HP ePrint via email Use HP ePrint to print documents by sending them as an email attachment to the product s email address from any email enabled device E NOTE The product might require a firmware update to use this feature To use HP ePrint the product must meet these requirements e The product must be connected to a wired or wireless network and have Internet access e HP Web Services must be enabled on the product and the product must be registered with HP Connected Follow this procedure to enable HP Web Services and register with HP Connected 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens 2 Click the HP Web Services tab 3 Select the option to enable Web Services E NOTE Enabling Web Services might take several minutes 4 Goto www hpconnected com to create an HP ePrint account and complete the setup process HP ePrint software The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint capable product This so
48. Print tab sccssscngssessuceasesseuessdcecsrssvadssnsshdneseviesdswosnetesesvevadeenssedseasuteraseses 101 Scan Digital Send tab MFP models only 00seeooneeeeeeeeeseesesseeesseeesrssssseeesseeesssesessresss 102 ENWW vi Fax t b MFP models Only spcdece cess cts crtc lec tctcecusescevesguacaecstn an aoii N a rG o Eea 103 Troubleshooting tab 2 0 eeeeeeeessssessececccccccececccsssssseseseeeecceeeeccececcssssessseeeeeeeseeeeeeees 103 SCCM TAD ee EN E S E 104 HP Web Services taD cansacen cannes naneseconasenmaseecnaaciawecomneeiyaansasean EEE EE EEE E 104 Networking tab i cscvcndensvscdansndnsssiinsonsndansessudeedovaensuiubenssusednwbeunddsedngmesonsudwadenesiuseedensnansiates 104 Other Cinks liS sacs lt carecesnoesvince vaeesemeosessea tee seaeeeneesdineawacaueez RE 106 uP WED J CUCM IM A E E E TE E E TA EE vate xauiossn ns E E 107 Product security features 1 cccievscevinsv nrndvoentenansanbeeansondngnbeenonssddansavnt sisnnssdonsubsdach sabiesub scesedeseudonsebssasesxeeeunbeenanenends 108 Security statements cccssuawcssvasicencsendesnnenesdaemedousuendeacsoeesduinases baunsaedsayendsonesuesseanssausdaneuedsusnusemarsdsanecens 108 PoC U o EE E A 108 Sign in to the product scicssisnscndessonsessdsevassuseesencsdsanssinudnaacndeonsnswassevausesseseuvinissedugnobsensaendusvoboadeatadioanwesuasss 108 Assign a system password ccccccccccccccccesssssssssssssssseeeeeceececeeceeeeccccssssesesseseeeeseseeecceeeeeecesesseseseess
49. Sending Software Configuration utility to enable the fax address book feature Not able to locate the Fax settings in HP Web Jetadmin Fax settings in HP Web Jetadmin are located under the device s status page drop down menu Select Digital Sending and Fax from the drop down menu The header is appended to the top of the page when the overlay option is enabled For all forwarded faxes the product appends the overlay header to the top of a page This is normal operation A mix of names and numbers is in the recipients box Names and numbers can both display depending on where they are from The fax address book lists names and all other databases list numbers This is normal operation ENWW Solve fax problems 177 A one page fax prints as two pages The fax header is being appended to the top of the fax pushing text to a second page To print a one page fax on one page set the overlay header to overlay mode or adjust the fit to page setting A document stops in the document feeder in the middle of faxing A jam is in the document feeder Clear the jam and send the fax again The volume for sounds coming from the fax accessory is too high or too low The volume setting needs to be adjusted Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu 178 Chapter9 Solve general problems ENWW Index Symbols Numerics 1 500 high capacity input tray partnumber 31 1 500 sheet high capacity input tr
50. Store print jobs on the product to print later e Mobile printing e Print from the USB port For more information In the US go to www hp com support colorl MFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information e install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Print tasks Windows How to print Windows The following procedure describes the basic printing process for Windows 1 From the software program select the Print option 2 Select the product from the list of printers To change settings click or tap the Properties or Preferences button to open the print driver E NOTE The name of the button varies for different software programs Printer Name Status Type Where Comment y Page range O All Current m Pages 57 section For example type 1 3 5 12 or plsl pisz pls3 p8s3 Print what Document x Zoom Print All pages in range Pages per sheet Scale to paper size No Scaling A Find Printer E Print to File F Manual duplex 1 page A a 3 Click or tap the tabs in the print driver to configure the available options For example set the paper or
51. ams in Tray 2 and the 500 sheet trays on page 125 6 1 500 sheet high capacity input tray See Clear jams in the 1 500 sheet high capacity input tray and the lower right door on page 130 7 Lower right door See Clear jams in the lower right door on page 134 8 Stapling mailbox output bins See Clear jams in the stapling mailbox accessory on page 143 9 Stapler See Clear staple jams in the stapling mailbox accessory on page 145 10 Under the top cover See Clear jams from under the top cover on page 138 Auto navigation for clearing jams The auto navigation feature assists you in clearing jams by providing step by step instructions on the control panel When you complete a step the product displays instructions for the next step until you have completed all steps in the procedure Experiencing frequent or recurring paper jams To reduce the number of paper jams try these solutions ENWW Clearjams 121 1 Use only paper that meets HP specifications for this product 2 Use paper that is not wrinkled folded or damaged If necessary use paper from a different package 3 Use paper that has not previously been printed or copied on 4 Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray 5 Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides so they are touching the pap
52. are sane see eanusea tery ieetantdesacaqranagiedeqeatee 91 Be Pie TI TO l a A A EEA E EAE indent aera ene 93 Configure IP network settings sip cncetsnvansuseseenaeadivscecsssusauseaislesouviusnvsnnadastadurimsauneusceseeansscnussansninontuanaednaexeceinesesnatiuneaee 94 Printer sharing disclaimer ooeeeenooeeeeeseeeeseeeseeessseeeeeeeseeeorseorressersssssseesssssssssssssesseseeeeseeeeeesersssseserss 94 View or change network settings cccccccssssssssccccssccssssssssssesssesscesesscesceesseceseeeesecseeeseeececeeeeeseeeees 94 Rename the product on a network ccc cccccccecccccecessssscsccsccceccecesssssscccscescesseececacsssssceseeseseeeeeecss 94 Manually configure IPv4 TCP IP parameters from the control panel cect eceeessecesesseeeeeee 95 Manually configure IPv6 TCP IP parameters from the control panel 00 000000000000000000000000s00000s000 95 HP UUU Tor MICOS Kesra eae e EERE AA ER E A EE TEES 97 onen HPI eenn E E E EA 97 HP Utility TO ALU OS ennn EN EE 97 HP Emb edd d WED SEVE op ccsays canssnceiaueasecedanse ea Ea ET E E REEE E EEEREN NE RERA EERE EARE EER 99 How to access the HP Embedded Web Server EWS ccsccsssscsssesessecessecsesseceseecseeesseeeeseeeesseees 99 HP Embedded Web Server features cssccccsssssccessssecccsssscecesssesecesssnsecesssnesecessaesecssssneseeesseeeeess 99 FFATOPEIAU ION ADs EE E A EET A S E EE E E 100 General CAD e N S 100 Print tabor Copy
53. arter is not supported by the software installer or the print driver Windows 7 SP1 or later 32 bit and we we we 64 bit lt lt lt Windows 8 32 bit and 64 bit lt lt lt Windows 8 1 32 bit and 64 bit lt lt lt Windows 2003 Server SP2 or later 32 bit and 64 bit NOTE The software installer does not support the 64 bit version but the print driver supports it NOTE Microsoft retired mainstream support for Windows Server 2003 in July 2010 HP will continue to provide best effort support for the discontinued Server 2003 operating system Windows Server 2008 32 bit and y y y 64 bit lt lt lt Windows Server 2008 R2 64 bit N lt lt Windows Server 2012 64 bit s lt lt Mac OS X 10 6 OS X 10 7 Lion OS X 10 8 Mountain Lion and OS X 10 9 Mavericks 1 The HP ePrint Software supports the following operating systems Windows Vista 32 bit and 64 bit Windows 7 SP 1 or later 32 bit and 64 bit Windows 8 32 bit and 64 bit Windows 8 1 32 bit and 64 bit and Mac OS X versions 10 6 10 7 Lion 10 8 Mountain Lion and 10 9 Mavericks 2 The list of supported operating systems applies to the Windows PCL 6 UPD PCL 6 UPD PS and Mac print drivers and to the in box software installation CD For a current list of supported operating systems go to www hp com support colorl MFPM680 for HP s all inclusive help for your product If you are located outside the US go to www
54. ates HP regularly updates features that are available in the product firmware To take advantage of the most current features update the product firmware Download the most recent firmware update file from the Web In the US go to www hp com support colorljMFPM680 Click Drivers amp Software Outside the US follow these steps 1 Goto www hp com support 2 Select your country region 3 Click Drivers amp Software 4 Enter the product name HP Color LaserJet Enterprise MFP M680 and then select Search 112 Chapter8 Manage the product ENWW 9 Solve general problems e Customer support e Control panel help system e Restore factory set defaults e A Cartridge is low or Cartridge is very low message displays on the product control panel e Product does not pick up paper or misfeeds e Clear jams e Improve print quality e Improve copy image quality e Improve scan image quality e Improve fax image quality e Solve wired network problems e Solve fax problems For more information ENWW In the US go to www hp com support colorl MFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information Install and configure Learn and use Solve problems Download software updates Join support forums Find warranty and regulatory information 113 Cus
55. ave the scanned job to a USB iy Send a document to a folder on storage device m the network Save to Device Memory Retrieve from Device Memory 62 Chapter6 Scan send ENWW 2 Touch the Address Book button that is next to a the To field to open the Address Book screen o a Ready ccc a lt Subject File Name Aug 30 2011 10 44 03 AM More Options 3 Touch the Add button that is in the lower left corner of the screen Name o o E mail Address From A J CEO business com admin company com EL e o otas i ENWW Setup Scan to Email 63 4 Inthe Name field enter the name of the contact gt 7 Required Name ADMINISTRATOR Name _ E mail Address O J Fax Number C Network Folder Path J Last Name Je o CG g a a G ag a a a g a g o dag ag ag ag da da aa C Jee 5 From the menu list select the E mail Address l Add option and then enter the contact s email address Required E mail Address ame CTO business com Touch the OK button to add the contact to the a list E mail Address YO ie at 5 3 if da aa aSq H afa ada ada ada ada ada Gal o0000000U TOSS E A Configure Microsoft Outlook with Google Gmail If you have Google Gmail email service and you are us
56. ay clearjams 130 loading 23 500 sheet paper trays partnumbers 31 A accessories ordering 30 partnumbers 31 address books email recipient lists 77 recipient lists creating 61 AirPrint 51 B bins output locating 5 Bonjour identifying 99 both sides copying 56 both sides copying manually duplex manual 56 browser requirements HP embedded Web Server 99 C calibrate colors 153 scanner 158 cartridge replacing 32 cartridges replacing staple 25 cleaning glass 151 157 162 167 ENWW paper path 150 rollers 160 165 170 color options changing Windows 154 color theme changing Windows 154 colors calibrate 153 control panel help 115 locating 5 locating features 9 copy optimize for text or pictures 57 159 two sided documents 56 copy settings HP Embedded Web Server 101 copying multiple copies 54 resolution 2 single copies 54 customer support online 114 D default gateway setting 95 deleting storedjobs 48 digital send settings HP Embedded Web Server 102 digital sending address books 61 77 folders 80 recipient lists 77 sending documents 75 setting up scanto email 60 document feeder 56 Capacity 2 copying two sided documents 56 jams 139 locating 5 paper feeding problems 119 double sided copying 56 double sided printing Mac 44 Windows 41 duplex copying 56 duplex printing Mac 44 duplex printing double sided settings Windows 41 Windows 41 duplexing manually
57. ble maintenance parts Print quality problems can occur when using a toner cartridge that is at its estimated end of life The supplies status page indicates when a supply level is very low After an HP supply has reached the very low threshold HP s premium protection warranty on that supply has ended The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable Consider having a replacement available to install when print quality is no longer acceptable If you determine that you need to replace a toner cartridge or other replaceable maintenance parts the supplies status page lists the genuine HP part numbers 2 Check to see if you are using a genuine HP cartridge A genuine HP toner cartridge has the words HP or Hewlett Packard on it or has the HP logo on it For more information on identifying HP cartridges go to www hp com go learnaboutsupplies Clean the product Print a cleaning page During the printing process paper toner and dust particles can accumulate inside the product and can cause print quality issues such as toner specks or spatter smears streaks lines or repeating marks Follow these steps to clean the product s paper path 150 Chapter9 Solve general problems ENWW 1 From the Home screen on the product control panel scroll to and touch the Device Maintenance button 2 Touch Calibration Cleaning touch Cleaning Page and then touch Print to print the page
58. blems ENWW Improve print quality If the product is having print quality problems try the following solutions in the order presented to resolve the issue If the product is having scan fax or copy quality problems try the following solutions and also see Improve scan quality Improve fax quality or Improve copy quality for further solutions Print from a different software program Check the paper type setting for the print job Check toner cartridge status Clean the product Visually inspect the toner cartridge Check paper and the printing environment Calibrate the product to align the colors Check other print job settings Try a different print driver Print from a different software program Try printing from a different software program If the page prints correctly the problem is with the software program from which you were printing Check the paper type setting for the print job Check the paper type setting when printing from a software program and the printed pages have smears fuzzy or dark print curled paper scattered dots of toner loose toner or small areas of missing toner Check the paper type setting Windows ENWW 1 2 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper Type drop down list click the More option Expand the list of Type is options Expand the
59. but do not bend it 16 Chapter2 Paper trays ENWW Table 2 1 Tray 1 paper orientation Paper type Preprinted or letterhead ENWW Image orientation Portrait Landscape Duplex mode 1 sided printing Automatic 2 sided printing 1 sided printing Automatic 2 sided printing How to load paper Face down Bottom edge leading into the product Face up Bottom edge leading into the product Face down Top edge toward the back of the product Face up Top edge toward the back of the product LoadTray1 17 Table 2 1 Tray 1 paper orientation continued Paper type Image orientation Duplex mode How to load paper Prepunched Portrait or landscape 1 or 2 sided printing Holes toward the back of the product Envelopes Landscape 1 sided printing Face down Short edge of the envelope Top edge toward the front of the product feeding into the product Portrait 1 sided printing Face down Long edge of the envelope Top edge leading into the product feeding into the product 18 Chapter2 Paper trays ENWW Load Tray 2 and the 500 sheet trays Ef NOTE The procedure to load paper for the 500 sheet trays is the same as for Tray 2 Only Tray 2 is shown here 1 Open the tray NOTE Do not open this tray while it is in use 2 Adjust the paper length and paper width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used 3 Load paper int
60. button and then touch the Optimize Text Picture button 3 Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button 4 Touch the Start button ENWW Improve copy image quality 159 Ef NOTE These settings are temporary After you have finished the job the product returns to the default settings Edge to edge copying Use this feature to avoid shadows that can appear along the edges of copies when the original document is printed close to the edges 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Copy Settings e Edge To Edge 3 Select the Edge To Edge output option if the original document is printed close to the paper edges 4 Touch the Save button 5 Touch the Start button Clean the pickup rollers and separation pad in the document feeder Follow these steps if the printed pages have toner smudges or skewed print 1 Lift the document feeder latch 160 Chapter9 Solve general problems ENWW 2 Open the document feeder cover 3 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth moistened with warm water NOTE Lift up the roller assembly so you can clean the second roller 4 Close the document feeder cover If the problem persists check the do
61. cations e Default scan settings for jobs saved on a USB flash drive e _ Default file settings for for jobs saved on a USB flash drive ENWW Table 8 4 HP Embedded Web Server Scan Digital Send tab continued Menu Description OXPd Workflow Use third party workflow tools Digital Sending Software Setup Configure settings related to using optional Digital Sending software Fax tab MFP models only Table 8 5 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Configure settings for sending faxes including the following e Default settings for outgoing faxes e Default setting for sending faxes using the internal fax modem e Settings for using a LAN fax service Settings for using an Internet fax service Speed Dials Manage speed dial numbers including the following e import CSV files containing email addresses fax numbers or user records so that they can be accessed on this product e Export email fax or user records from the product into a file on the computer to use as a data backup or import the records onto another HP product Fax Receive Setup Configure default print options for incoming faxes and set up a fax printing schedule Fax Archive and Forwarding Enable or disable fax archiving and fax forwarding and configure basic settings for each e Fax archiving is a method to send a copy of all incoming and outgoing faxes to an email address e Fax forwarding is a method to forward incoming faxes
62. ccccccescesceeeeeeeessssssssees 173 The computer is unable to communicate with the Product 000000000000000000000000000000ss00000r0rssssss0 173 The product is using incorrect link and duplex settings for the network ee eeeeeeeeeeeeee 174 New software programs might be causing compatibility problems eee eessssssseseseeceeeeees 174 The computer or workstation might be Set up incorrectly ccssesssecseceeceeeccceeresssssessseeseees 174 The product is disabled or other network settings are incorrect cccesseessseeseseecceeeeeeesseeees 174 aS 0 Vie fs Pg proble orana eR a rr I A a a 175 Checklist for solving fax problems ccc sssssssssscsceccssssssssssssssssscecesessseesseseeeeseeseeseeseeseeeeas 175 What type of phone line are YOU USING ou cece ctcteeeeceeeeeeteccecccseccceceeceeeeeseseeeenss 175 Are YOU USING a surge protection device cccccceccccccecccceecccceeceeeeeeeeeccseessssssssssssseees 175 Are you using a phone company voice messaging service or an answering machine zenn csuaducansece sabes can vecuneaesanaauueneascaiet nen 175 Does your phone line have a call waiting feature ccc ccccceescccseesseeseeeeeeeessees 176 Check fax accessory status scsiesiccecscccecascsiancdeodsaiaedunnesteossssdsevesasedecesooadodvaveseassacdecoosseuace 176 Geerd l O ES A caeataeoadssevudaudiezonradashaceansssexs 177 THE TAK faled to Seni sorie 177 An Out
63. ceceseecesceeeesseceesesssees 159 Optimize copy quality for text OF pictures oo eecccccccceccccccccccccccccecesssssssssssssssssssssssssssssessseeecs 159 Edge to edge copying vcncseicconsceduavssiiacenadecewbousesocssusudsvscessasieasevenendsedeanouncevesesseanscueescesesdececabienetesaesuseds 160 Clean the pickup rollers and separation pad in the document feeder 000000000000000000000000000000000 160 improve scan image gu dlit Yesa a A E N A 162 Check the scanner glass for dirt and smudges cccccsscscccccssssscccccceesesssssssssssssesssscsescaeeeeees 162 Check the scan send settings from the product control panel ou cece ceeseesssssecssssssseeesseees 163 Check the resolution settings 00000000000000000000000000000rrorrrsssessssssssssssessssseesssseeeseseseese 163 Check the color settings 00000eee0ee0eeee0ee000000erooerrsssssssssusssssessseseeeeeeeeerreeersssssssssssssse 164 Check the image adjustment settings 00000000000000eeeeeooeeeeeee0000ereerersssssssssessssseeseeeeres 164 Optimize scan quality for text or pictures 0000000000000000000000000000oosssseesessssseeeeereessss 164 Check the output quality settings ccccccccsscesecccccceccceeeecccssssssessseseseeeeeeseeeeeeees 165 vii Clean the pickup rollers and separation pad in the document feeder 00000000000000000000000000000000 165 IID FOVE fax image gudl e aea a aa Aaa a ae aa eaa a a 167 Send fax
64. ck Next 13 Onthe Server Usage dialog select the appropriate usage options Click Next 14 Onthe Summary and Test dialog enter a valid emial address in the Send a test e mail to field and then click Test 15 Review the Summary dialog and click Finish 16 Onthe E mail Setup dialog click Apply to complete the setup Set up personal and network contacts You can send email to a list of recipients by using the address book Depending on how the product is configured you might have one or more of the following address book viewing options e All Contacts Lists all the contacts that are available to you e Personal Contacts Lists all the contacts that are associated with your user name These contacts are not visible to other people who use the product E NOTE You must be signed in to the product to see the Personal Contacts list e _ Local Contacts Lists all the contacts that are stored in the product memory These contacts are visible to all people who use the product To use this feature first use the HP Embedded Web Server EWS to enable the personal contacts and network contacts address books Ask the system administrator for assistance with the following steps 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name ENWW Setup ScantoEmail 61 b Open a Web browser and in the address line type the IP addr
65. cument feeder separation pad and rollers for damage or wear and replace them if necessary ENWW Improve copy image quality 161 Improve scan image quality e Check the scanner glass for dirt and smudges e Check the scan send settings from the product control panel e Clean the pickup rollers and separation pad in the document feeder Try these few simple steps first e Use the flatbed scanner rather than the document feeder e Use high quality originals e Whenusing the document feeder load the original document into the feeder correctly using the paper guides to avoid unclear or skewed images If the problem still exists try these additional solutions If they do not fix the problem see Improve print quality for further solutions Check the scanner glass for dirt and smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner if the printed pages have streaks unwanted lines black dots poor print quality or unclear text 1 Press the power button to turn the product off and then disconnect the power cable from the electrical outlet 162 Chapter9 Solve general problems ENWW 2 Openthe scanner lid 3 Clean the scanner glass the document feeder strips and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner CAUTION Do not use abra
66. d Make sure that the top document feeder cover is closed The pages might not be placed correctly Straighten the pages and adjust the paper guides to center the stack Product does not pick up paper or misfeeds 119 e The paper guides must be touching the sides of the paper stack to work correctly Make sure that the paper stack is straight and the guides are against the paper stack e The document feeder input tray or output bin might contain more than the maximum number of pages Make sure the paper stack fits below the guides in the input tray and remove pages from the output bin e Verify that there are no pieces of paper staples paper clips or other debris in the paper path e Clean the document feeder rollers and the separation pad Use compressed air or a clean lint free cloth moistened with warm water If misfeeds still occur replace the rollers e From the Home screen on the product control panel scroll to and touch the Supplies button Check the status of the document feeder kit and replace it if necessary 120 Chapter9 Solve general problems ENWW Clear jams Jam locations M680dn M680f M680z 1 Output bin See Clear jams in the output bin on page 143 2 Document feeder See Clear jams in the document feeder on page 139 3 Right door and fuser area See Clear jams in the right door and the fuser area on page 135 4 Tray 1 See Clear jams in Tray 1 on page 123 5 Tray 2 and the 500 sheet trays See Clear j
67. document as an fax numbers rs to an e mail Save to USB Save the scanned job to a USB storage device Save to Device Memory Sign In Ready Quick Sets Access preset job options for commonly used jobs Save to Network Folder Send a document to a folder on the network Retrieve from Device Memory Ready Preview G From admin company com CC ooo Subject ee File Name Untitled Jul 27 2011 9 04 43 AM More Options To Send a scanned document to one or more email addresses 75 4 Enter the email address To send to multiple addresses separate the addresses witha sl did tec semicolon or touch the Enter button on the touchscreen keyboard after you type each jen name company corr address Ta 2 CE Q Subject J File Name 5 Complete the CC Subject and File Name fields by touching the field and using the touchscreen keyboard to enter information Touch the OK button when you have completed the fields 6 To change the settings for the document touch A the More Options button seis aero Ready Preview From admin company com To ooo Ge Loo Subject Pid File Name Untitled Jul 27 2011 9 09 13 AM More Options 7 Ifyou are sending a two sided document select the Original Sides menu and then select the 2 sided option Touch the OK button Q Send E ma
68. duct configuration 10 11 12 13 ENWW Home button Refresh button Sign In or Sign Out button HP logo or Home button Stop button Start button Product status Language Selection button Sleep button Network button Help button Copies field Scroll bar Touch to return to the product Home screen at any time Touch the Refresh button to clear changes and restore the default settings Touch the Sign In button to access secured features Touch the Sign Out button to sign out of the product if you have signed in for access to secured features After you sign out the product restores all options to the default settings On any screen other than the Home screen the HP logo changes to a Home fal button Touch the Home 5 button to return to the Home screen Touch the Stop button to pause the current job The Job Status screen opens and then you can cancel or continue the job Touch the Start button to start a copy job The status line provides information about the overall product status Touch the Language Selection button to select the language for the control panel display Touch the Sleep button to put the product into Sleep mode Touch the Network button to find information about the network connection Touch the Help button to open the embedded help system The Copies field indicates the number of copies that the product is set to make Touch the up or down arrows on the scroll bar to see the complete
69. e Many home routers do not handle computer names well and there is no Domain Name Server DNS In this case it is best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a new IP address Ona typical home router this is done by setting a static IP address that is on the same subnet but outside the DHCP address range Add Network Folder Path Save to an FTP Server Specify the following fields to set up an FTP server as the Save To destination e FTP Server name e Port e FTP Folder Path e Custom Subfolder naming convention for subfolder e FTP Transfer Mode e Username and Password Click Verify Access to confirm the destination can be accessed Click OK Ef NOTE If an FTP site is outside the firewall a proxy server must be specified under the network settings These settings are located in the EWS Networking tab under the Advanced options 68 Chapter6 Scan send ENWW Send only to folders with read and write access Select this option for folders configured for read and write access This option also supports folder access verification job notifications and inclusion of user in a subfolder name Verify folder access prior to job start e Select this check box to force the device to verify folder access before starting a scan job e Clear this check box for faster completion of scan jobs Jobs can fail if the folder is unavailable Allow sending to folders with write access only Select this o
70. e existing password in the Old Password field 6 Click the Apply button Make note of the password and store it in a safe place Encryption support HP High Performance Secure Hard Disks The hard disk provides hardware based encryption so you can securely store sensitive data without impacting product performance This hard disk uses the latest Advanced Encryption Standard AES and has versatile time saving features and robust functionality Use the Security menu in the HP Embedded Web Server to configure the disk Lock the formatter The formatter has a slot that you can use to attach a security cable Locking the formatter prevents someone from removing valuable components from it ENWW Product security features 109 Economy settings amp Optimize speed or energy usage Set Sleep mode 8 Set the Sleep Schedule Optimize speed or energy usage By default the product stays warm between jobs to optimize speed and print the first page of jobs faster To conserve energy set the product to cool between jobs The product has four incremental settings to optimize for speed or energy usage 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Energy Settings e Optimum Speed Energy Usage 3 Select the option that you want to use and then touch the Save button E NOTE The default setting is Faster first page Set Sleep mode
71. e ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network The product is using incorrect link and duplex settings for the network Hewlett Packard recommends leaving these settings in automatic mode the default setting If you change these settings you must also change them for your network New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver The computer or workstation might be set up incorrectly 1 Check the network drivers print drivers and the network redirection settings 2 Verify that the operating system is configured correctly The product is disabled or other network settings are incorrect 1 Review the configuration page to check the status of the network protocol Enable it if necessary 2 Reconfigure the network settings if necessary 174 Chapter9 Solve general problems ENWW Solve fax problems Checklist for solving fax problems General fax problems Checklist for solving fax problems Use the following checklist to help identify the cause of any fax related problems you encounter Are you using the fax cable supplied with the fax accessory This fax accessory has been tested with the supplied fax cable to meet RJ11 and functional specifications Do not substitute another fax cable
72. eck for paper in the stapling mailbox accessory When a jam occurs the control panel displays an animation that assists in clearing the jam 1 Remove any jammed paper from the mailbox bins ENWW Clearjams 143 2 Lift the gray latch on the front of the stapler and open the stapler cover 3 If jammed paper is visible underneath the paper guide pull it straight out 144 Chapter9 Solve general problems ENWW 4 Lift the green jam access door If jammed paper is visible under the jam access door pull it straight out 5 Close the stapler cover Clear staple jams in the stapling mailbox accessory Use the following procedure to check for staples jammed in the stapling mailbox accessory When a jam occurs the control panel displays an animation that assists in clearing the jam ENWW Clearjams 145 1 Lift the gray latch on the front of the stapler and open the stapler cover 2 Lift the green tab on the staple cartridge up and then pull the staple cartridge straight out 3 Lift up on the small lever at the back of the staple cartridge 146 Chapter9 Solve general problems ENWW 4 Remove the jammed staples 5 Close the lever at the back of the staple cartridge Be sure that it snaps into place ENWW Clearjams 147 6 Insert the staple cartridge into the stapler and push down on the green handle until it snaps into place 7 Close the stapler cover 148 Chapter9 Solve general pro
73. ed Job Store a job on the product and allow other users to print the job at any time If you assign a personal identification number PIN to the job the person who prints the job must provide the required PIN at the control panel 5 Touseacustom user name or job name click the Custom button and then enter the user name or the job name Select which option to use if another stored job already has that name e Use Job Name 1 99 Append a unique number to the end of the job name e Replace Existing File Overwrite the existing stored job with the new one 6 Ifyou selected the Stored Job or Personal Job option in step 3 you can protect the job with a PIN Type a 4 digit number in the Use PIN to Print field When other people attempt to print this job the product prompts them to enter this PIN number 7 Click the Print button to process the job Print a stored job Use the following procedure to print a job that is stored in the product memory 1 From the Home screen on the product control panel scroll to and touch the Retrieve from Device Memory button 2 Select the name of the folder where the job is stored 3 Select the name of the job If the job is private or encrypted enter the PIN or password 4 Adjust the number of copies and then touch the Start button to print the job Delete a stored job When you send a stored job to the product memory the product overwrites any previous jobs with the same user and job na
74. ed a firmware failure Upgrade the firmware Damaged Enabled Disabled The fax accessory has failed Reseat the fax accessory card and check for bent pins If the status is still DAMAGED replace the analog fax accessory card 1 ENABLED indicates that the analog fax accessory is enabled and turned on DISABLED indicates that LAN fax is enabled analog fax is turned off 176 Chapter9 Solve general problems ENWW General fax problems The following are some common fax problems The fax failed to send JBIG is enabled and the receiving fax machine does not have JBIG capability Turn off the JBIG setting An Out of Memory status message displays on the product control panel The product storage disk is full Delete some stored jobs from the disk From the Home screen on the product control panel touch the Retrieve from Device Memory button Open the list of stored jobs or stored faxes Select a job to delete and then touch the Delete button Print quality of a photo is poor or prints as a gray box You are using the wrong page content setting or the wrong resolution setting Try setting the Optimize Text Picture option to Photograph setting You touched the Stop button to cancel a fax but the fax was still sent If the job is too far along in the sending process you cannot cancel the job This is normal operation No fax address book button displays The fax address book feature has not been enabled Use the HP MFP Digital
75. ed to be replaced now unless the print quality is no longer acceptable Once an HP toner cartridge has reached Very Low HP s Premium Protection Warranty on that toner cartridge has ended Change the Very Low settings You can change the way the product reacts when supplies reach the Very Low state You do not have to re establish these settings when you install a new toner cartridge 1 From the Home screen on the product control panel scroll to and touch Supplies 2 Open the following menus e Manage Supplies e Supply Settings e Black Cartridge or Color Cartridges e Very Low Settings 3 Select one of the following options e Select the Stop option to set the product to stop printing when the cartridge reaches the Very Low threshold e Select the Prompt to continue option to set the product to stop printing when the cartridge reaches the Very Low threshold You can acknowledge the prompt or replace the cartridge to resume printing e Select the Continue option to set the product to alert you that the cartridge is very low and to continue printing beyond the Very Low setting without interaction This can result in unsatisfactory print quality For products with fax capability ENWW When the product is set to the Stop or Prompt to continue option there is some risk that faxes will not print when the product resumes printing This can occur if the product has received more faxes than the memory can hold while the pr
76. edefined options or touch the Manually Adjust button and then adjust the slider in the Optimize For area Touch the OK button 4 Touch the Start button E NOTE These settings are temporary After you have finished the job the product returns to the default settings ENWW Optimize copy quality for text or pictures 57 58 Chapter5 Copy ENWW 6 Scan send e Setup Scan to Email e Setup Save to Network Folder e Setup Save to USB e Set up Save to SharePoint flow models only e Create a Quick Set e Sendascanned document to one or more email addresses Send ascanned document to a network folder e Use HP Flow CM solution flow models only For more information ENWW In the US go to www hp com support colorlj MFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information e install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information 59 Set up Scan to Email The product can scan a file and send it to one or more email addresses Use the following information to set up the Scan to Email feature Use the E Mail Setup Wizard Set up the Scan to Email feature via the HP Embedded Web Server Set up personal and network contacts Configure Microsoft
77. emove any jammed paper If necessary rotate the green wheel at the front of the document feeder to remove jammed paper ENWW Clearjams 139 4 Press onthe door next to the document feeder rollers to make sure it is closed completely 5 Lift the document feeder input tray 6 Squeeze inward on the two slots at each end of the backside background selector assembly 140 Chapter9 Solve general problems ENWW 7 Remove the backside background selector assembly by pulling it out 8 Remove any jammed paper 9 Reinstall the backside background selector assembly by sliding it in until it locks into place ENWW Clearjams 141 10 Lower the document feeder input tray 11 Close the document feeder cover Ef NOTE To avoid jams make sure the guides in the document feeder input tray are adjusted tightly against the document Remove all staples and paper clips from original documents Ef NOTE Original documents that are printed on heavy glossy paper can jam more frequently than originals that are printed on plain paper 142 Chapter9 Solve general problems ENWW Clear jams in the output bin Use the following procedure to clear jams in the output bin When a jam occurs the control panel displays an animation that assists in clearing the jam 1 If paper is visible in the output bin grasp the leading edge and remove it Clear jams in the stapling mailbox accessory Use the following procedure to ch
78. er cartridges 32 replacing toner collection unit 36 status viewing with HP Utility for Mac 97 using when low 117 supplies status 150 support online 114 system requirements HP Embedded Web Server 99 T TCP IP manually configuring IPv4 parameters 95 manually configuring IPv6 parameters 95 technical support online 114 toner cartridge low threshold settings 117 partnumbers 30 using when low 117 toner cartridges components 32 replacing 32 toner collection unit replacing 36 toner cartridge status 150 top cover clearjams 138 transparencies printing Windows 42 Tray 1 jams 123 paper orientation 17 Tray 2 and the 500 sheet trays jams 125 loading 19 paper orientation 21 trays Capacity 2 included 2 locating 5 ENWW troubleshooting jams 121 network problems 173 paper feed problems 119 wired network 173 troubleshooting tools HP Embedded Web Server 103 two sided copying 56 two sided printing settings Windows 41 U USB port enabling 52 locating 8 USB storage accessories printing from 52 wW Web browser requirements HP Embedded Web Server 99 Web sites customer support 114 HP Web Jetadmin downloading 107 wizard fax setup 86 87 ENWW Index 183 184 Index ENWW 2014 Hewlett Packard Development Company L P www hp com CZ248 90907
79. er stack without bending it 6 Make sure that the tray is fully inserted in the product 7 Ifyou are printing on heavy embossed or perforated paper use the manual feed feature and feed sheets one at a time 8 From the Home screen on the product control panel scroll to and touch the Trays button Verify that the tray is configured correctly for the paper type and size 9 Make sure the printing environment is within recommended specifications 122 Chapter9 Solve general problems ENWW Clear jams in Tray 1 When ajam occurs the control panel displays an animation that assists in clearing the jam 1 If jammed paper is visible in Tray 1 clear the jam by gently pulling the paper straight out Touch the OK button to clear the message AS ij TA 2 Ifyou cannot remove the paper or if no jammed paper is visible in Tray 1 close Tray 1 and open the right door ENWW Clearjams 123 3 Gently pull the paper out of the pick up area 4 Close the right door 124 Chapter9 Solve general problems ENWW Clear jams in Tray 2 and the 500 sheet trays Use the following procedure to check for paper in all possible jam locations related to Tray 2 and the 500 sheet trays When a jam occurs the control panel displays an animation that assists in clearing the jam 1 Pull the tray completely out of the product by pulling and lifting it up slightly 2 Remove any jammed or damaged sheets of paper
80. ess or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens 2 Click the Scan Digital Send tab 3 Inthe left navigation pane click the Address Book link 4 Inthe Network Contacts Setup area click the Enable Personal Contacts and the Enable Network Contacts check boxes For network contacts if no LDAP servers are listed click Add and then follow the instructions to add an LDAP server 5 Click the Apply button at the bottom of the screen Add contacts to the address book from the product control panel If you are signed in to the product contacts that you add to the address book will not be visible to other people who use the product If you are not signed in to the product contacts that you add to the address book will be visible to all people who use the product Ef NOTE You can also use the HP Embedded Web Server EWS to create and manage the address book 1 From the Home screen on the product control gt panel touch the E mail button Q Stari Copy 10181 0 Sign In Ready copies __ Quick Sets NOTE If prompted enter your user name and password Access preset job options for commonly used jobs Send a document to one or more Send a document as an a amp f b ax numbers attachment to an e mail mm j Save to USB Save to Network Folder Make copies from an original Ey document S
81. essretes T A E 44 How topini Mac OS X ecescninie inao eaae a a Eaa e ra ee ara E naai iioi 44 Automatically print on both sides Mac OS X wo ccecscescssssccscssssssscssccssssssessscsssscsecessseesssscssseeeaes 44 Manually print on both sides Mac OS X cccescessscscssssesseesseecsessceesessseesssesseessesseessssseessseseesses 44 Print multiple pages per sheet Mac OS X vu cecssssccsscssssscesccssscesscsssssecssscsssssesscsssscesscssseeseesecaes 44 Select the paper type Mac OS X uu eee eeeeeeccssssccccssssscccsssssccccsssscccsssssssecsesssccesssssseesesssssecessssseseese 45 PACE OAC INE taS Ke sssusa a EOE Ra E csbebonndadennetessbaevoncunemnnsssubsesoiessaedsans 45 Store print jobs on the product to print later eeeeosseessesessnssssssesssssssssssssssessssesesseeessessesceeseeeeseeesesssssssssssesssessssss 46 Create a stored job Windows ou eee ec cesccccsscsccccsescscecsscssscecsecsssecsssssscsssccsssecesssssseesecsesessessnsessess 46 Create astored job MaC 05 X seed tessctccte cic acccnecstete costctseune ianiai aaa EE iaaii 47 Printastored job cara cscvacaccimscuinsmoes epa eceamessinwenesccidecebiesauieeseusus aE aE EENE AEE Eos ASEEN ONST 48 Delete astored joD ornes ee as S 48 MODIC DANUNE E E E E EE E ER 49 HP Wireless Direct and NFC Printing ccccccccsssssscssssssssssssssecsceccececccceccesceesceeeeeeeseeccssssssssessseess 49 HP ePi va CUM esoe E E EE 50 AP CE TUNG SO O serron A E E E E EE 50
82. ett Packard and then click HP Utility If HP Utility is not included in the Utilities list use the following procedure to open it 1 Atthe computer open the Apple menu click the System Preferences menu and then click the Print amp Fax icon or the Print amp Scan icon 2 Select the product in the left side of the window 3 Click the Options amp Supplies button 4 Click the Utility tab 5 Click the Open Printer Utility button HP Utility features The HP Utility toolbar is at the top of every page It includes these items e Devices Click this button to show or hide Mac products found by the HP Utility in the Printers pane at the left side of the screen e All Settings Click this button to return to the HP Utility main page e Applications Click this button to manage which HP tools or utilities appear in the Dock e HP Support Click this button to open a browser and go to the HP support Web site for the product e Supplies Click this button to open the HP SureSupply Web site e Registration Click this button to open the HP registration Web site e Recycling Click this button to open the HP Planet Partners Recycling Program Web site ENWW HP Utility consists of pages that you open by clicking in the All Settings list The following table describes the tasks that you can perform with HP Utility Menu Item Description Information and Support Supplies Status Shows the product supplies status and provides l
83. etup e Fax Dialing Settings Configure any of the following settings Menu item Description Fax Dial Volume Use the Fax Dial Volume setting to control the product s dialing volume level when sending faxes Dialing Mode The Dialing Mode setting sets the type of dialing that is used either tone touch tone phones or pulse rotary dial phones Fax Send Speed The Fax Send Speed setting sets the modem bit rate measured in bits per second of the Analog Fax modem while sending a fax e Fast default v 34 max 33 600 bps e Medium v 17 max 14 400 bps e Slow v 29 max 9 600 bps Redial Interval The Redial Interval setting selects the number of minutes between retries if the number dialed is busy or not answering or if an error occurs NOTE You might observe a redial message on the control panel when both the Redial On Busy and Redial On No Answer settings are set to off This occurs when the fax accessory dials a number establishes a connection and then loses the connection Asa result of this error condition the fax accessory performs three automatic redial attempts regardless of the redial settings During this redial operation a message displays on the control panel to indicate that a redial is in progress Redial On Error The Redial On Error feature sets the number of times a fax number will be redialed when an error occurs during a fax transmission Redial On Busy The Redial On Busy setting selects the number of times
84. ftware makes it easy to find HP ePrint enabled products that are registered to your HP Connected account The target HP printer can be located in the office or at locations across the globe 50 Chapter 4 Print ENWW e Windows After installing the software open the Print option from within your application and then select HP ePrint from the installed printers list Click the Properties button to configure print options e Mac After installing the software select File Print and then select the arrow next to PDF in the bottom left of the driver screen Select HP ePrint For Windows the HP ePrint software supports TCP IP printing to local network printers on the network LAN or WAN to products that support UPD PostScript Windows and Mac both support IPP printing to LAN or WAN network connected products that support ePCL Windows and Mac also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud Go to www hp com go eprintsoftware for drivers and information Ef NOTE The HP ePrint software is a PDF workflow utility for Mac and is not technically a print driver Ef NOTE HP ePrint Software does not support USB printing AirPrint Direct printing using Apple s AirPrint is supported for iOS 4 2 or later Use AirPrint to print directly to the product from an iPad iPhone 3GS or later or iPod touch third generation or later in the following applications e
85. function that optimizes print quality Follow these steps to resolve print print quality problems such as misaligned color colored shadows blurry graphics or other print quality issues 1 2 From the Home screen on the product control panel scroll to and touch the Device Maintenance button Open the following menus Improve print quality 153 4 e Calibration Cleaning e Full Calibration Touch the Start button to start the calibration process A Calibrating message will display on the product control panel The calibration process takes a few minutes to complete Do not turn the product off until the calibration process has finished Wait while the product calibrates and then try printing again Check other print job settings When printing from a software program follow these steps to try to resolve the issue by adjusting other print driver settings Adjust color settings Windows Follow these steps if colors on the printed page to not match colors on the computer screen or if the colors on the printed page are not satisfactory Change the color theme 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Color tab 4 Select the HP EasyColor check box to clear it 5 Selecta color theme from the Color Themes drop down list e Default SRGB This theme sets the product to print RGB data in raw device mode When using this t
86. fuser has cooled the rollers that are inside could still be hot Do not touch the fuser rollers until they have cooled 14 Close the jam access door and push the fuser completely into the product 15 Close the right door ENWW Clearjams 129 Clear jams in the 1 500 sheet high capacity input tray and the lower right door Use the following procedure to check for paper in all possible jam locations related to the 1 500 sheet high capacity tray When a jam occurs the control panel displays an animation that assists in clearing the jam 1 Open the 1 500 sheet high capacity input tray 2 Remove and discard any damaged sheets 3 Remove the paper from the tray 130 Chapter9 Solve general problems ENWW 4 Lift the tray up and then pull it straight out to remove it 5 If jammed paper is in the feed area pull it down to remove it 6 Reinstall the tray and then load full reams of paper into the tray The tray holds 1 500 sheets of paper NOTE For best results load full reams of paper Avoid dividing reams into smaller sections ENWW Clearjams 131 7 Close the tray 8 Open the lower right door 132 Chapter9 Solve general problems ENWW 9 Remove any jammed paper 10 Close the lower right door NOTE If after clearing the jam the product control panel displays a message that there is no paper in the tray or the tray is over filled remove the tray and look behind it for any rema
87. ge or wear and replace them if necessary 166 Chapter9 Solve general problems ENWW Improve fax image quality Send fax quality issues Receive fax quality issues Send fax quality issues Follow these steps if the product is having quality issues with sent faxes Try these few simple steps first e Usethe flatbed scanner rather than the document feeder e Use high quality originals e When using the document feeder load the original document into the feeder correctly using the paper guides to avoid unclear or skewed images If the problem still exists try these additional solutions If they do not fix the problem see Improve print quality for further solutions Check the scanner glass for dirt and smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner if the printed pages have streaks unwanted lines black dots poor print quality or unclear text 1 Press the power button to turn the product off and then disconnect the power cable from the electrical outlet ENWW Improve fax image quality 167 2 Openthe scanner lid 3 Clean the scanner glass the document feeder strips and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachlor
88. he software program select the Print option 2 Select the product from the list of printers and then click or tap the Properties or Preferences button to open the print driver Ef NOTE The name of the button varies for different software programs 3 Click or tap the Paper Quality tab 4 From the Paper type drop down list click the More option 5 Expand the list of Type is options 6 Expand the category of paper types that best describes your paper 7 Select the option for the type of paper you are using and then click the OK button 8 Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job If the tray needs to be configured a tray configuration message displays on the product control panel 9 Load the tray with the specified type and size of paper and then close the tray 10 Touch the OK button to accept the detected type and size or touch the Modify button to choose a different paper size or type 11 Select the correct type and size and then touch the OK button 42 Chapter 4 Print ENWW Additional print tasks ENWW In the US go to www hp com support colorljMFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search Instructions are available for performing specific print tasks such as the following Create and use printing shortcuts or pre
89. heme manage color in the software program or in the operating system for correct rendering e Vivid SRGB The product increases the color saturation in the midtones Use this theme when printing business graphics e Photo sRGB The product interprets RGB color as if it were printed as a photograph using a digital mini lab The product renders deeper more saturated colors differently than with the Default SRBG theme Use this theme when printing photos e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme e None No color theme is used e Custom Profile Select this option to use a custom input profile to accurately control color output for example to emulate a specific HP Color LaserJet product Download custom profiles from www hp com 6 Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job 154 Chapter9 Solve general problems ENWW Change the color options 1 2 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Color tab Select the HP EasyColor check box to clear it Click the Automatic or Manual setting e Automatic setting Select this setting for most color print jobs e Manual setting Select this setting to adjust the
90. iccssicvssccdecsssvcccsnecvacvessnavssacdevssssvacswseewusensinssoueessdscenbuassedeennecossanesouecoebassiins 30 Ordering ooa E E E E desesaceanauietstescsses 30 Parts and SUD PUES ssssssrnsesosseiirokini sesno E E E E TEE raS 30 ATRE E SONS ETEA O A S E E E E A E E E O 31 Replace the toner cartridges ssccszccsnsssenscansssuscecsncsbpacianwssaastnnsatesanaesuseecnsnsinsaanssdentaseesersasnensautinevendentawsacaseomeonossinbes 32 Replace the toner collection unit oo kc cecccccsssssscsccccccecessssscseececeeeccscececcesseeesccceseesseecacscscscseecsseeeaccsseeseess 36 A PENE anni NA 39 PURINE ASICS CVV NWS sais a E T T A T tsetse sasactacesnumeuneees 40 How to print CVV NWS ics ccseres ces asi escces cs crea nc cgpce sa nec So weced be seeueeseneestiniesaeesspecneet eas cieeatpcpuies 40 Automatically print on both sides Windows uo ccccsctececsscsssscccsscsseccesccsssscessesssssesscssssneees 41 Manually print on both sides Windows ccccccsscssscssssssssssscsessecssssceessscsseessceseesseessessssesseeeees 41 ENWW Print multiple pages per Sheet Windows c ccccssscssscesessseessssseecsccscesscseesscsseesesesseeesssseeeeneees 42 Select the paper type Windows uuu ec ecccctccccssscccsssecscssscsscssscsscssscscsssescssecsscsssscssssssecssssscesasecs 42 Additional print LASIK S souseascccdesiseauedecentdenvastecduseracavdsavanasepaueseenssasicacuoaweusaucasauncacdebacusi arseunecestdacotaes accents 43 Pr CASI SAG A areas c
91. ide on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE Ifyou are having trouble with streaks on copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner 4 Dry the glass and white plastic parts witha chamois or a cellulose sponge to prevent spotting 5 Connect the power cable to an outlet and then press the power button to turn the product on Check the send fax resolution settings Follow these steps to adjust the resolution of outgoing faxes E NOTE Increasing the resolution increases the fax size and send time 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Send Settings e Default Job Options 168 Chapter9 Solve general problems ENWW 3 Touch the Resolution button 4 Select one of the predefined options Touch the Save button 5 Touch the Start button Check the image adjustment settings Adjust these additional settings to improve send fax quality 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Send Settings e Default Job Options 3 Touch the Image Adjustment button 4 Adjust the sliders to set the Darkness level the Cont
92. ientation on the Finishing tab and set the paper source paper type paper size and quality settings on the Paper Quality tab A Document Properties Advanced Printing Shortcuts Paper Quality Effec vices Document Options F Print on both sides Flip pages up Off Pages per sheet 1 page per sheet hd Print page borders Right then Down Orientation Portrait J Landscape E Rotate by 180 degrees CA About Hep invent 4 Click or tap the OK button to return to the Print dialog box Select the number of copies to print from this screen 5 Click or tap the OK button to print the job 40 Chapter 4 Print ENWW Automatically print on both sides Windows Use this procedure for products that have an automatic duplexer installed If the product does not have an automatic duplexer installed or to print on paper types that the duplexer does not support you can print on both sides manually 1 From the software program select the Print option 2 Select the product from the list of printers and then click or tap the Properties or Preferences button to open the print driver Ef NOTE The name of the button varies for different software programs 3 Click or tap the Finishing tab 4 Select the Print on both sides check box Click the OK button to close the Document Properties dialog box 5 Inthe Print dialog box click the OK button to print the
93. il 100 b amp tal 2 Preview Auto detect Auto Auto PDF Original Sides Q 1 tsided Touch the Orientation button to select portrait landscape and back side orientation Orientation T e 76 Chapter6 Scan send ENWW 8 Touch the Start button to send NOTE The product might prompt you to add the email address to the address book NOTE Youcan preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen 9 To set up another email job touch the OK button on the Status screen NOTE Youhave the option to retain the settings from this job to use for the next job Send email by using the address book 1 Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the E mail button NOTE If prompted enter your user name and password ENWW Ready 100 gt amp Preview Auto detect Auto Auto PDF Document File 4 Optimize Text Picture Manually adjust 0 Output Quality Original Sides Medium 2 sided i Page 2 Resolution T Content Orientation i 150 dpi Portrait Color Black Original Size Cems Auto detect Auto Notification Image Adjus
94. in the field to the left of the Add button Click Add Repeat this procedure for each DNS suffix that you need to add Click Apply Click the Scan Digital Send tab On the left navigation pane click the E mail Setup link On the E mail Setup dialog select the Enable Send to E mail checkbox Under Outgoing E mail Servers SMTP click Add 60 Chapter6 Scan send ENWW 10 Onthe Outgoing E mail Servers SMTP dialog do one of the following e Select I know my SMTP server address or host name enter the information and then click Next The Outgoing E mail Servers SMTP dialog refreshes e Select Search network for outgoing e mail server click Next select the appropriate server from the Finding SMTP servers list and then click Next The Outgoing E mail Servers SMTP dialog refreshes Ef NOTE This option finds outgoing SMTP servers inside your firewall only 11 Onthe Set the basic information necessary to connect to the server dialog set the options to use Click Next Ef NOTE The port number is set to 25 by default You do not need to change it Ey NOTE If you are using Google Gmail for email service select the Enable SMTP SSL Protocol check box If you are using Microsoft Outlook with Google Gmail email service also follow the instructions in Configure Microsoft Outlook with Google Gmail on page 64 12 Onthe Server Authentication Requirements dialog select whether the email server requires authentication Cli
95. ing Microsoft Outlook as your email interface additional configuration is necessary to use the Scan to Email feature E NOTE The following instructions are for Microsoft Outlook 2007 1 In Outlook click the Tools menu 2 Click Account Settings 3 Select your email account from the list and click Change 4 Onthe Change E mail Account screen click More Settings 5 Onthe Internet E mail Settings screen click the Advanced tab 6 Use the following port settings for the incoming server and the outgoing server e Incoming server IMAP 993 Use the following type of encrypted connection SSL e Outgoing server SMTP 587 64 Chapter6 Scan send ENWW Use the following type of encrypted connection TLS 7 Click OK 8 Onthe Account Settings screen click Next 9 Onthe Change Email Account screen click Finish to complete the setup ENWW Setup Scan to Email 65 Set up Save to Network Folder Use the following information to configure a Save to Network Folder quick set e Use the Save to Network Folder Quick Set Wizard e Setup Save to Network Folder via the HP Embedded Web Server Complete the destination folder settings Use the Save to Network Folder Quick Set Wizard Some HP products include driver installation from a software CD At the end of this installation is an option to Setup Scan to Folder and Email This option opens the setup wizards that are in the HP Embedded Web Server EWS for the product The setup wiza
96. ining paper ENWW Clearjams 133 Clear jams in the lower right door Use the following procedure to check for paper in the lower right door When a jam occurs the control panel displays an animation that assists in clearing the jam 1 Open the lower right door 2 Remove any jammed paper 3 Close the lower right door 134 Chapter9 Solve general problems ENWW Clear jams in the right door and the fuser area Use the following procedure to check for paper in all possible jam locations inside the right door When a jam occurs the control panel displays an animation that assists in clearing the jam N CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it 1 Open the right door 2 Gently pull out any jammed paper ENWW Clearjams 135 3 If paper is visible entering the bottom of the fuser gently pull downward to remove it CAUTION Do not touch the rollers on the transfer roller Contaminants can affect print quality 4 If paper is jammed as it enters the output bin remove the fuser and gently pull the paper downward to remove it 5 Paper could be jammed inside the fuser where it would not be visible Grasp the fuser handles lift up slightly and then pull straight out to remove the fuser CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before handling it 136 Chapter9 Solve general problems
97. inks for ordering supplies online Device Information Shows information about the currently selected product File Upload Transfers files from the computer to the product Upload Fonts Transfers font files from the computer to the product HP Connected Accesses the HP Connected Web site HP Utility forMacOSX 97 98 Menu Printer Settings Scan Settings Chapter 8 Manage the product Item Update Firmware Commands Supplies Management Trays Configuration Output Devices Duplex Mode Protect Direct Ports Stored Jobs Network Settings Additional Settings Scan to E mail Scan to Network Folder Description Transfers a firmware update file to the product NOTE This option is available only after you open the View menu and select the Show Advanced Options item Sends special characters or print commands to the product after the print job NOTE This option is available only after you open the View menu and select the Show Advanced Options item Configures how the product should behave when supplies are nearing the end of their estimated life Changes the default tray settings Manages settings for optional output accessories Turns on the automatic two sided printing mode Disables printing over USB or parallel ports Manages print jobs that are stored on the product hard disk Configures the network settings such as the IPv4 and IPv6 settings Provides access to the HP Embedded Web Server Opens
98. interaction at the control panel dialog enter a title and description for the Save to Network Folder quick set Select the button location for the quick set and the quick set start option Click Next 7 Onthe Folder Settings dialog click Add to create a destination folder Set the options to use and click Next Ey NOTE For additional help with folder settings see Complete the destination folder settings on page 67 66 Chapter6 Scan send ENWW 8 Onthe Notification Settings dialog select the scan status notification preference Click Next 9 Onthe File Settings dialog select the file settings to use Click Next 10 Review the Summary dialog and click Finish 11 Onthe Save to Network Folder Setup dialog click Apply to save the quick set Complete the destination folder settings Use the following information to complete the destination folder settings for a shared folder or FTP folder These options are available to set up a network folder using a quick set in the HP Embedded Web Server E NOTE Similar options are available to set up a folder destination from the control panel In the Folder Settings dialog select one of the following options 1 Save to shared folders or FTP folders Click Add to create a destination folder 2 Save to a personal shared folder e This option is used in domain environments where the administrator configures a shared folder for each user If this setting applies Windows or LDAP authentica
99. ions are available for performing specific print tasks such as the following Create and use printing shortcuts or presets Select the paper size or use a custom paper size Select the page orientation Create a booklet Scale a document to fit a specific paper size Print the first or last pages of the document on different paper Print watermarks on a document Print tasks Mac OS X 45 Store print jobs on the product to print later e Create a stored job Windows e Create a stored job Mac OS X Print a stored job Delete a stored job Create a stored job Windows You can store jobs on the product so you can print them at any time E NOTE Your print driver might look different than what is shown here but the steps are the same 1 From the software program select the Print option 2 Select the product from the list of printers and then select Properties or Preferences the name varies for different software programs 3 Click the Job Storage tab Printer Name Status Type Where Page range all Print what Document section For examp or pisi pls2 pls3 pss e peL 3 9 12 Zoom Print All pages in range Pages per sheet l page Find Printer E Print to File E Manual duplex Scale to paper size No Scaling In El a Advanced Printing Shortcuts Paper Quality Effects Finishin Job Storage
100. ive Speed drop down menu and select one of the following options e Fast default v 34 max 33 600 bps e Medium v 17 max 14 400 bps e Slow v 29 max 9 600 bps ENWW Change fax configurations 89 Menu item Description Ring Interval Touch the box beneath the Ring Interval heading to open the keypad Enter a value for the ring interval on the keypad and then touch the OK button The default setting for ring interval is 600 ms Ring Frequency Touch the box beneath the Ring Frequency heading to open the keypad Enter a value for the ring frequency on the keypad and then touch the OK button The default setting for ring frequency is 68 Hz which detects rings up to 68 Hz 90 Chapter7 Fax ENWW Send a fax 1 Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Fax button You might be prompted to type a user name and password 3 Touch the More Options button Verify that the settings match those of your original When all settings are completed touch the up arrow to scroll to the main Fax screen 4 Touch the Fax Number field to open the keypad ENWW O Start Copy Sign In Ready Copies Quick Sets Copy N Make copies from an original P document Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a f
101. job Manually print on both sides Windows ENWW Use this procedure for products that do not have an automatic duplexer installed or to print on paper that the duplexer does not support 1 From the software program select the Print option 2 Select the product from the list of printers and then click or tap the Properties or Preferences button to open the print driver Ef NOTE The name of the button varies for different software programs 3 Click or tap the Finishing tab 4 Select the Print on both sides manually check box Click the OK button to print the first side of the job 5 Retrieve the printed stack from the output bin and place it in Tray 1 6 If prompted touch the appropriate control panel button to continue Print tasks Windows 41 Print multiple pages per sheet Windows 1 From the software program select the Print option 2 Select the product from the list of printers and then click or tap the Properties or Preferences button to open the print driver Ef NOTE The name of the button varies for different software programs 3 Click or tap the Finishing tab 4 Select the number of pages per sheet from the Pages per sheet drop down list 5 Select the correct Print page borders Page order and Orientation options Click the OK button to close the Document Properties dialog box 6 Inthe Print dialog box click the OK button to print the job Select the paper type Windows 1 From t
102. list of available features Product views 9 14 Features Depending on the product configuration the features that appear in this area can include any of the following items e Quick Sets e Copy e E mail e Fax e Save to USB e Save to Network Folder Save to Device Memory e Retrieve from USB e Retrieve from Device Memory e Save to SharePoint e Job Status e Supplies Trays e Administration e Device Maintenance 15 Keyboard This product includes a physical keyboard The keys are mapped to your language in the same way the virtual keyboard on the product control panel is mapped If you select a different keyboard layout for the virtual keyboard the keys on the physical keyboard are remapped to match the new settings 16 Easy access USB port Insert a USB flash drive for printing and scanning without a computer or to update the product firmware NOTE Anadministrator must enable this port before use 10 Chapter1 Product introduction ENWW Product hardware setup and software installation ENWW For basic setup instructions see the Hardware Installation Guide that came with the product For additional instructions go to HP support on the Web In the US go to www hp com support colorl MFPM680 for HP s all inclusive help for your product Outside the US follow these steps 1 2 3 4 Go to www hp com support Select your country region Click Troubleshooting Enter the product name HP Color Lase
103. m the USB port Pull the cover straight out to remove it 2 The product detects the USB flash drive Touch the OK button to access the drive or if prompted select the Retrieve from USB option from the list of available applications The Retrieve from USB screen opens 3 Select the name of the document that you want to print E NOTE The document might be in a folder Open folders as necessary 4 To adjust the number of copies touch the Copies field and then use the keypad to select the number of copies 5 Touch the Start button to print the document 52 Chapter 4 Print ENWW 5 Copy e Make a copy e Copy on both sides duplex Optimize copy quality for text or pictures For more information In the US go to www hp com support colorlj MFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information e install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW 54 Make a copy 1 Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Copy button 3 To adjust the number of co
104. me If a job is not already stored under the same user and job name and the product needs additional space the product might delete other stored jobs starting with the oldest You can change the number of jobs that the product can store from the General Settings menu on the product control panel Use this procedure to delete a job that is stored in the product memory 1 From the Home screen on the product control panel scroll to and touch the Retrieve from Device Memory button 2 Select the name of the folder where the job is stored 3 Select the name of the job and then touch the Delete button 4 Ifthe job is private or encrypted enter the PIN or the password and then touch the Delete button 48 Chapter 4 Print ENWW Mobile printing HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop tablet smartphone or other mobile device To determine the best choice go to www hp com go LaserJetMobilePrinting English only HP Wireless Direct and NFC Printing HP ePrint via email e HP ePrint software amp AirPrint HP Wireless Direct and NFC Printing ENWW HP provides HP Wireless Direct and NFC Near Field Communication printing for printers with the HP Jetdirect 2800w NFC amp Wireless Direct Accessory part number J8029 90901 as well as certain other HP LaserJet printers check the printer s documentation See www hp com go jd2800wSupport for more information
105. n management and use of this product including the following e Setor change the administrator password to control access to configuration parameters Request install and manage digital certificates on the HP Jetdirect print server e Limit host access to this product through an Access Control List ACL for selected print servers on IPv4 networks only Configure and manage security protocols for this product including the following e Set the security management level for the HP Embedded Web Server and control traffic over HTTP and HTTPS e Configure the SNMP Simple Network Management Protocol operation Enable or disable the SNMP v1 v2c or SNMP v3 agents on the print server e Control access through protocols that may not be secure such as printing protocols print services discovery protocols name resolution services and configuration management protocols Configure 802 1X authentication settings on the Jetdirect print server as required for client authentication on the network and reset the 802 1X authentication settings to factory default values CAUTION When changing the 802 1X authentication settings the product might lose its connection To reconnect it might be necessary to reset the print server to a factory default state and reinstall the product View or configure a Firewall policy or an IPsec Firewall policy for selected HP Jetdirect models only Enable or disable the HP Device Announcement Agent
106. nguage Date and Time Energy Settings Backup and Restore Restore Factory Settings Solution Installer Firmware Upgrade Quota and Statistics Services Menu Retrieve from USB Setup Manage Stored Jobs Adjust Paper Types Restrict Color General Print Settings Table 8 2 HP Embedded Web Server General tab continued Description Shows the menu structure of the Administration menu on the control panel NOTE Configure settings on this screen or the HP Embedded Web Server provides more advanced configuration options than are available through the Administration menu Configure the product to send automated emails regarding product configuration and supplies to specific email addresses Add or customize a link to another Web site This link displays in the Other Links area on all HP Embedded Web Server pages Enter information about ordering replacement toner cartridges This information displays on the supplies status page Name the product and assign an asset number to it Enter the name of the primary contact who will receive information about the product Set the language in which to display the HP Embedded Web Server information Set the date and time or synchronize with a network time server Set or edit a wake time sleep time and sleep delay for the product Set a different schedule for each day of the week and for holidays Set which interactions with the product cause it to wake from sleep mode
107. nterface GDI for the best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL5 HP UPD PS driver Recommended for printing with Adobe software programs or with other highly ENWW graphics intensive software programs Provides support for printing from postscript emulation needs or for postscript flash font support Improve print quality 155 HP UPD PCL5 e Recommended for general office printing in Windows environments e Compatible with previous PCL versions and older HP LaserJet products e The best choice for printing from third party or custom software programs e The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe Designed for use in corporate Windows environments to provide a single driver for use with multiple product models Preferred when printing to multiple product models from a mobile Windows computer HP UPD PCL 6 Recommended for printing in all Windows environments 8 Provides the overall best speed print quality and printer feature support for most users e Developed to align with Windows Graphic Device Interface GDI for best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL5 156 Chapter9 Solve general problems ENWW Improve copy image quality If the product
108. ntinued Paper type Image orientation Duplex mode How to load paper Automatic 2 sided printing Face down Top edge toward the back of the tray Prepunched Portrait or landscape 1 or 2 sided printing Holes toward the back of the tray 22 Chapter 2 Paper trays ENWW Load the 1 500 sheet high capacity input tray 1 Open the tray NOTE Do not open this tray while it is in use 2 Adjust the paper width guide to the correct position for the paper you are using 3 Rotate the paper stop lever to the correct position for the paper you are using ENWW Load the 1 500 sheet high capacity input tray 23 4 Load paper into the tray Check the paper to verify the guides lightly touch the stack but do not bend it NOTE To prevent jams do not overfill the tray Be sure that the top of the stack is below the tray full indicator NOTE Ifthe tray is not adjusted correctly an error message might appear during printing or the paper might jam 5 Close the tray 6 The tray configuration message displays on the product control panel 7 Touch the OK button to accept the detected type and size or touch the Modify button to choose a different paper size or type 8 Select the correct type and size and then touch the OK button 24 Chapter 2 Paper trays ENWW Configure the stapling mailbox accessory The stapling mailbox accessory can staple documents in the upper left or upper right corners and it can s
109. nu 4 Click the Manual Duplex box and select a binding option 5 Click the Print button 6 Goto the product and remove any blank paper that is in Tray 1 7 Retrieve the printed stack from the output bin and place it with the printed side facing down in the input tray 8 If prompted touch the appropriate control panel button to continue Print multiple pages per sheet Mac OS X 1 Click the File menu and then click the Print option 2 Inthe Printer menu select the product 44 Chapter 4 Print ENWW Open the menus drop down list or click Show Details and then click the Layout menu From the Pages per Sheet drop down list select the number of pages that you want to print on each sheet In the Layout Direction area select the order and placement of the pages on the sheet From the Borders menu select the type of border to print around each page on the sheet Click the Print button Select the paper type Mac OS X 1 2 Click the File menu and then click the Print option In the Printer menu select the product Open the menus drop down list or click Show Details and then click the Finishing menu Select a type from the Media type drop down list Click the Print button Additional print tasks ENWW In the US go to www hp com support colorljMFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search Instruct
110. o the tray Check the paper to verify the guides lightly touch the stack but do not bend it For information about how to orient the paper see Table 2 2 Tray 2 and the 500 sheet trays paper orientation on page 21 NOTE To prevent jams do not overfill the tray Be sure that the top of the stack is below the tray full indicator NOTE Ifthe tray is not adjusted correctly an error message might appear during printing or the paper might jam ENWW Load Tray 2 andthe 500 sheet trays 19 4 Close the tray 5 The tray configuration message displays on the product control panel 6 Touch the OK button to accept the detected type and size or touch the Modify button to choose a different paper size or type For custom size paper you need to specify the X and Y dimensions for the paper when the prompt displays on the product control panel 7 Select the correct type and size and then touch the OK button 20 Chapter 2 Paper trays ENWW Table 2 2 Tray 2 and the 500 sheet trays paper orientation Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1 sided printing Face up Top edge at the left side of the tray Automatic 2 sided printing Face down Top edge at the left side of the tray Landscape 1 sided printing Face up Top edge toward the back of the tray ENWW Load Tray 2 andthe 500 sheet trays 21 Table 2 2 Tray 2 and the 500 sheet trays paper orientation co
111. ode setting However this is not usually necessary Fax Number Speed Dial Matching Enabling the Fax Number Speed Dial Matching can help when dialing faxes When you dial a fax number manually this feature checks the stored speed dial entries for a number that matches the number you enter This can speed the dialing process and help you if you do not remember the speed dial entry number for a given fax number If the product finds a matching speed dial entry for the fax number entered manually you can touch Yes to send the fax to that number or have the number added to the fax distribution list Fax receive settings 1 From the Home screen on the product control panel scroll to and touch Administration 2 Open the following menus e Fax Settings e Fax Receive Settings e Fax Receive Setup Configure any of the following settings Menu item Description Ringer Volume Touch the Ringer Volume drop down menu and adjust the ringer volume settings Rings To Answer The Rings To Answer setting determines the number of times the phone rings before the call is answered by the fax accessory NOTE The default range for the available options for the Rings To Answer setting is country region specific The range of possible Rings To Answer options is limited by country region If you experience problems with the fax accessory answering and the Rings To Answer setting is 1 try increasing it to 2 Fax Receive Speed Touch the Fax Rece
112. oduct events and errors Use the HP Instant Support link in the Other Links area on all HP Embedded Web Server pages to connect to a set of dynamic Web pages that help solve problems These pages also show additional services available for the product Shows a summary of the number of pages the product has printed grouped by size type and paper print path Shows the product network name address and model information To customize these entries click the Device Information menu on the General tab Shows an image of the current screen on the control panel display Upload a print ready file from the computer to print The product uses the default print settings to print the file Lists the internal reports and pages for the product Select one or more items to print or view General tab 100 Table 8 2 HP Embedded Web Server General tab Control Panel Customization Quick Sets Setup Alerts Chapter 8 Manage the product Description Reorder show or hide features on the control panel display Change the default display language Configure jobs that are available in the Quick Sets area of the Home screen on the product control panel Setup email alerts for various product and supplies events ENWW Print tab or Copy Print tab Ey NOTE The tab is named Copy Print for MFP models ENWW Menu Control Panel Administration Menu AutoSend Edit Other Links Ordering Information Device Information La
113. oduct is waiting The product can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for the toner cartridge but print quality might degrade A Cartridge is low or Cartridge is very low message displays on the product control panel 117 Order supplies Order supplies and paper www hp com go suresupply Order through service or support providers Contact an HP authorized service or support provider Order using the HP Embedded Web Server EWS To access in a Supported Web browser on your computer enter the product IP address or host name in the address URL field The EWS contains a link to the HP SureSupply Web site which provides options for purchasing Original HP supplies 118 Chapter9 Solve general problems ENWW Product does not pick up paper or misfeeds The product does not pick up paper The product picks up multiple sheets of paper The document feeder jams skews or picks up multiple sheets of paper The product does not pick up paper If the product does not pick up paper from the tray try these solutions 1 2 Open the product and remove any jammed sheets of paper Load the tray with the correct size of paper for your job Make sure the paper size and type are set correctly on the product control panel Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides to the appropriate indentation in the tray
114. of Memory status message displays on the product control panel 177 Print quality of a photo is poor or prints as a Gray DOX uu cccceceeesceeceseeeeeeeeeeees 177 You touched the Stop button to cancel a fax but the fax was still sent 177 No fax address book button displays ou eee eceeccceececceecceccecceesecsccceseceeeesseeseees 177 Not able to locate the Fax settings in HP Web Jetadmin noooceeeeeeeeeeeoeennnnseeessseseeee 177 The header is appended to the top of the page when the overlay option is Enabled sieer a a E E ER R 177 A mix of names and numbers is in the recipients DOX 00000000000000000000000000000000000000 177 A one page fax prints AS TWO pages ccsssssessssssessssssssssssssssscscscecsscceceeeeceeeseeeeens 178 A document stops in the document feeder in the middle of faxing 000000000000000000 178 viii ENWW ENWW ENWW 1 Product introduction e Product comparison e Product views e Product hardware setup and software installation For more information ENWW In the US go to www hp com support colorlj MFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information Install and configure Learn and use Solve problems Download software updates Join support forums Find warranty and regulat
115. older on storage device the network Retrieve from Device Memory Access preset job options for commonly used jobs Send a document as an attachment to an e mail Send a document to one or more fax numbers Save to Device Memory Ready Preview Fax Number O 3 j S ie so D a J D n l Fax Recipients 00000 00000 j Send Fax Ready Proview lt A O me i Qo ms n 89 no i Qa g D on 00000 Fax Recipients Fo A SS 00000 wae Delete Details 9 Sendafax 91 92 5 Enter a phone number and then touch the OK button 6 Touch the Start button to send the fax NOTE Youcan preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen Chapter 7 Fax Ready Preview a Fax Number Fax Number g s CAA E e j Fax Recipients oog a 5555555555 Gof G0 C Delete Details Ready Preview C One Touch Speed Dials Fax Recipients XXXXXXXXXX 1 m i os x B Delete Details ENWW 8 Manage the produc
116. on the HP Jetdirect 2800w NFC amp Wireless Direct Accessory Use HP Wireless Direct to print wirelessly from the following devices e iPhone iPad or iPod touch using Apple AirPrint or the HP ePrint app e Android mobile devices using the HP ePrint App or the Android embedded print solution e Symbian mobile devices using the HP ePrint Home amp Biz App e PCand Mac devices using the HP ePrint Software For more information on HP Wireless Direct printing go to www hp com go wirelessprinting and then click HP Wireless Direct on the left navigation bar NFC and HP Wireless Direct capabilities can be enabled or disabled from the printer s control panel 1 From the Home screen on the product control panel scroll to and touch the Administration menu 2 Open the following menus e Network Settings e Wireless Menu e Wireless Direct 3 Touch the On menu item E NOTE In environments where more than one model of the same product is installed it might be helpful to provide each product a more unique SSID for easier product identification for HP Wireless Direct printing The SSID Service Set Identifier is also available on the How to Connect Page by touching the Network button from the Home screen on the product control panel Follow this procedure to change the product SSID 1 From the Home screen on the product control panel scroll to and touch the Administration menu 2 Open the following menus Mobile printing 49 e
117. or screens that contain settings for individual jobs the Help opens to a topic that explains the options for that screen If the product alerts you of an error or warning touch the Help button to open a message that describes the problem The message also contains instructions to help solve the problem ENWW Control panel help system 115 Restore factory set defaults 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Restore Factory Settings 3 Averification message advises that completing the reset function might result in loss of data Touch the Reset button to complete the process Ef NOTE The product restarts automatically after the reset operation completes 116 Chapter9 Solve general problems ENWW A Cartridge is low or Cartridge is very low message displays on the product control panel Cartridge is low The product indicates when a toner cartridge level is low Actual toner cartridge life remaining may vary Consider having a replacement available to install when print quality is no longer acceptable The toner cartridge does not need to be replaced now Cartridge is very low The product indicates when the toner cartridge level is very low Actual toner cartridge life remaining may vary Consider having a replacement available to install when print quality is no longer acceptable The toner cartridge does not ne
118. ory information 2 Product comparison Model name Model number Paper handling Connectivity Storage Control panel display and input Print Tray 1 100 sheet capacity Tray 2 500 sheet capacity 1x500 sheet paper feeder with storage cabinet 2 500 sheet high capacity feeder 1x500 sheet feeder Automatic duplex printing 900 sheet 3 bin stapling mailbox accessory Postcard media tray insert for printing small size paper 10 100 1000 Ethernet LAN connection with IPv4 and IPv6 Easy access USB port for printing and scanning without a computer and upgrading the firmware HP near field communications NFC and Wireless Direct accessory for printing from mobile devices 320 GB HP High Performance Secure Hard Disk Touchscreen control panel Retractable keyboard Prints 43 pages per minute ppm on A4 and 45 ppm on letter size paper Easy access USB printing no computer required Chapter 1 Product introduction M680dn CZ248A we we Optional Optional Optional wo Optional Optional Ww wo Optional M680f CZ249A we we Ww Optional wo Optional Optional Ww Ww Optional CZ250A Ww Ww lt lt Optional Ww Ww Optional lt lt lt ENWW Model name Model number Mobile printing solutions For more information about Mobile printing solutions see www hp com go mobileprinting www hpconnected com www hp com go LaserJe
119. ouch the Network button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens Click the Scan Digital Send tab On the left navigation pane click the Save to SharePoint link On the Save to SharePoint dialog select the Enable Save to SharePoint check box To use this feature establish a Quick Set for each SharePoint site In the Quick Sets area click the Add button to start the Quick Set wizard On the Set the button location for the Quick Set and options for user interaction at the control panel dialog provide the following information e Quick Set Title This title appears on the new Quick Set button on the product control panel e Quick Set Description This short description appears next to the title on the new Quick Set button on the control panel e Button Location Select whether the new Quick Set button will be directly on the Home screen or within the Quick Sets application on the control panel e Quick Set Start Option Select one of these options o Enter application then user presses Start The product opens the scan application for the Quick Set so you can review and change the settings before pressing the Start button to begin the job o Start instantly upon selection The job starts instantly when you touch the Quick Set button
120. pies touch the Copies field to open a keypad Chapter 5 Copy Start Copy O O 2 e Sign In Ready A a Access preset job options for Make copies from an N document commonly used jobs Fax Email O mail Send a document to one or more Send a document as an f fax numbers rs to an e mail ie Save to USB Save the scanned job to a USB storage device Save to Device Memory Save to Network Folder Send a document to a folder on the network Retrieve from Device Memory Copy Ready Copies 100 nm n Color Black 1 to 1 sided Collate Reduce Enlarge Collated More z Options Paper Selection Pa Image Adjustment Auto Default ENWW 4 Enter the number of copies and then touch the OK button c cory Ready Copies a 5 Touch the Start button Ready Copies 100 Auto detect Legal Legal Sides it Color Black r a 1 to 1 sided Auto Collate Reduce Enlarge Reduce Enlarge z o i Paper Selection A Image Adjustment je ENWW Make a copy 55 Copy on both sides duplex Copy on both sides automatically 1 5 6 Load the original documents face up in the document feeder with the top of the page leading Adjust the paper guides to fit the size of the document From the Home screen on the product control panel touch the Copy button Touch the Sides button To make a two sided copy from a
121. ption for folders configured for write only access required for this type of folder Ef NOTE When this box is checked the product cannot increment the scan filename It sends the same filename for all scans Select a time related filename prefix or suffix for the scan filename so that each scan is saved as a unique file and does not overwrite a previous file This filename is determined by the information in the File Settings dialog in the quick set wizard ENWW Set up Save to Network Folder 69 Set up Save to USB 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name b Opena Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens 2 Click the Scan Digital Send tab 3 Click the Save to USB Setup link 4 Select the Enable Save to USB check box 5 Click the Apply button at the bottom of the page 70 Chapter6 Scan send ENWW Set up Save to SharePoint flow models only Ef NOTE Before you can complete this procedure the destination folder to which you want to save scanned files must exist on the SharePoint site and you must have write access to the destination folder ENWW 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel t
122. quality ISSUE Senno e a a a Oea 167 Check the scanner glass for dirt and smudges cccsceeesssessseesessesseeseeeeeeeeeees 167 Check the send fax resolution settings ccccccssssssssssssssssssssssssssssssssessssesssssseeees 168 Check the image adjustment settings 0000000000000eeeeeo000000ernsssssssssessseeeeeeeeseeerressssssss 169 Optimize fax quality for text or pictures 0000000000000000000000000000ssesoossssssesssssssssseesssse 169 Check the error correction settings ccceccssssccsecesssssssssessesceeeeeececeeceeeeeeecesssssseees 169 Send to a different fax machine 5 55 scecicessaseesisceaseadsianovedeneadeoncdesaucnncedeveceasavaceesouenvenvecte 170 Clean the pickup rollers and separation pad in the document feeder 008 170 Receive fax quality issues 0000000000000000000000000000e0crrossssssssssssssssssceccerersressessssssssessseeccresssssssssssse 171 Check the fit to page setting sivcicdicdisavcdissicensacdacanscaedicaormauenaducasadeaadeeasernaneacesdseeeewiasans 171 Check the sender s fax machine ccccssssssccesssrscecssseececsesseeeceseseesecsssseeeeesesneeeeees 171 Solve wired network problems cccccceessssssccecccccccssscsccccccececccesccsseccsccecececseseceesceecscscscsseseseacccessessseeaacscsess 173 POOF physical CONMOCEION eca aaa a aa a a a 173 The computer is using the incorrect IP address for the product ccc
123. r lifting the scanner assembly to access the scanner glass 13 Hardware integration pocket for connecting accessory and third party devices 14 1x500 tray with cabinet 15 Lower right door access for clearing jams 16 2x500 sheet trays and 1 500 sheet high capacity input tray ENWW Product views 5 17 Stapling mailbox accessory 18 Keyboard pull the keyboard straight out to use it 6 Chapter 1 Product introduction ENWW Product back view Ef NOTE The product is shown without a finishing accessory attached 1 Formatter contains the interface ports 2 Power connection 3 Model and serial number label ENWW Product views 7 Interface ports 1 Fax port 2 Foreign interface harness for connecting third party devices 3 Hi Speed USB 2 0 printing port NOTE For Easy access USB printing use the USB port near the control panel 4 USB port for connecting external USB devices this port might be covered 5 Local area network LAN Ethernet RJ 45 network port 6 Slot for a cable type security lock 8 Chapter 1 Product introduction ENWW Control panel view The Home screen provides access to the product features and indicates the current status of the product Return to the Home screen at any time by touching the Home button on the left side of the product control panel or touch the Home button in the upper left corner of most screens Ef NOTE The features that appear on the Home screen can vary depending on the pro
124. rJet Enterprise MFP M680 and then select Search Find the following support Install and configure Learn and use Solve problems Download software updates Join support forums Find warranty and regulatory information Product hardware setup and software installation 11 12 Chapter1 Product introduction ENWW 2 Paper trays o Load Tray 1 Load Tray 2 and the 500 sheet trays o Load the 1 500 sheet high capacity input tray Configure the stapling mailbox accessory For more information In the US go to www hp com support colorl MFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information e install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Load Tray 1 N CAUTION To avoid jams never add or remove paper from Tray 1 during printing 1 Open Tray 1 2 Pull out the tray extension to support the paper 14 Chapter2 Paper trays ENWW 3 Load paper in the tray For information about how to orient the paper see Table 2 1 Tray 1 paper orientation on page 17 ENWW LoadTray1 15 4 Make sure that the paper fits under the fill line on the paper guides 5 Adjust the side guides so that they lightly touch the paper stack
125. rast level the Sharpness level and the Background Cleanup level Touch the Save button 5 Touch the Start button Ef NOTE These settings are temporary After you have finished the job the product returns to the default settings Optimize fax quality for text or pictures Optimize the fax job for the type of image being scanned text graphics or photos 1 From the Home screen on the product control panel touch the Fax button 2 Touch the More Options button and then touch the Optimize Text Picture button 3 Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button 4 Touch the Start button Ef NOTE These settings are temporary After you have finished the job the product returns to the default settings Check the error correction settings The Error Correction Mode setting might be disabled which can reduce image quality Follow these steps to re enable the setting 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus Fax Settings e Fax Send Settings ENWW Improve fax image quality 169 e Fax Send Setup e General Fax Send Settings 3 Select the Error Correction Mode option Touch the Save button Send to a different fax machine Try sending the fax to a different fax machine If the fax quality is better the problem is related to the
126. ration Page report to check the status 1 From the Home screen scroll to and touch the Administration button 2 Open the following menus Reports e Configuration Status Pages e Configuration Page 3 Touch the Print button to print the report or touch the View button to view the report on the screen The report consists of several pages Ef NOTE The product IP address or host name is listed on the Jetdirect Page On the Fax Accessory Page of the Configuration Page under the Hardware Information heading check the Modem Status The following table identifies the status conditions and possible solutions E NOTE If the Fax Accessory Page does not print there might be a problem with the analog fax accessory If you are using LAN fax or Internet fax those configurations could be disabling the feature Operational Enabled The analog fax accessory is installed and ready Operational Disabled The fax accessory is installed but you have not configured the required fax settings yet The fax accessory is installed and operational however the HP Digital Sending utility has either disabled the product fax feature or has enabled LAN fax When LAN fax is enabled the analog fax feature is disabled Only one fax feature either LAN fax or analog fax can be enabled at a time NOTE If LAN fax is enabled the Fax feature is unavailable on the product control panel Non Operational Enabled Disabled The product has detect
127. rds include the options for basic configuration To begin click Save to Network Folder Quick Set Wizard Follow the instructions on the screen Click Next to advance to the next step in the wizard For more detailed setup information see the sections that follow to configure this feature through the complete set of Save to Network Folder options Set up Save to Network Folder via the HP Embedded Web Server 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens i https 10 10 KXU http 2 Click the Scan Digital Send tab 3 Onthe left navigation menu click Save to Network Folder Setup link 4 On the Save to Network Folder Setup dialog select the Enable Save to Network Folder check box Ey NOTE The Save to Network Folder feature can be minimally configured by selecting this check box and not creating a quick set However for this basic configuration the user must enter the destination folder information at the control panel for each scan job A quick set is required to include Save to Network Folder metadata 5 Under the Quick Sets section click Add 6 Onthe Set the button location for the Quick Set and options for user
128. recipients list Repeat this step for each recipient and then touch the OK button 6 Touch the Start button to send NOTE Youcan preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen ENWW Address Book oem Gem xi Ready 100 gt amp Al Preview Auto detect Auto Auto PDF Document File Type Optimize Text Picture Manually adjust fal Output Quality Original Sides Medium 2 sided Resolution Pa Content Orientation i 150 dpi Portrait Py Color Black Original Size q Auto detect Auto i Notification al Image Adjustment oooO lt Do not notify Default Send a scanned document to one or more email addresses 79 Send a scanned document to a network folder The product can scan a file and save it in a folder on the network The following operating systems support 80 this feature e Windows Server 2003 64 bit e Windows Server 2008 64 bit e Windows XP 64 bit e Windows Vista 64 bit Windows 7 64 bit e Novellv5 1 and later access to the Quick Sets folders only Ef NOTE You can use this feature with Mac OS X v10 6 and earlier if you have configured Windows File Sharing Ef NOTE You might be required to sign in to the product to use
129. ress line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens 3 httos 10 10 KK EE a lm ett To use the HP Embedded Web Server the browser must meet the following requirements Windows Microsoft Internet Explorer 5 01 or later or Netscape 6 2 or later Mac OS X Safari or Firefox using Bonjour or an IP address Linux Netscape Navigator only HP UX 10 and HP UX 11 Netscape Navigator 4 7 HP Embedded Web Server features ENWW Information tab General tab Print tab or Copy Print tab HP Embedded Web Server 99 e Fax tab MFP models only e Troubleshooting tab e Security tab e HP Web Services tab e Networking tab e Other Links list Information tab Scan Digital Send tab MFP models only Table 8 1 HP Embedded Web Server Information tab Device Status Job Log Configuration Page Supplies Status Page Event Log Page Usage Page Device Information Control Panel Snapshot Print Printable Reports and Pages Description Shows the product status and shows the estimated life remaining of HP supplies The page also shows the type and size of paper set for each tray To change the default settings click the Change Settings link Shows a summary of all jobs the product has processed Shows the information found on the configuration page Shows the status of the supplies for the product Shows a list of all pr
130. roducts with fax capability 0 cccssscsseseseccccccccscccccccecccscccscecscesccssessessseseeses 117 Order SU SS n E N EE E E E EO 118 Product does not pick up paper or MISFEEMS 00 0 0 keke ccccccccecccecccccccccccsccssscsscscccececceccecessseceeenscccsseeeceseeceeeuss 119 The product does not PICK up papet secisnasasisians cdecaincctnsdasesceusianshousciecseedetvsdestueasedanshandsiecucnedsmedoepesons 119 The product picks up multiple sheets Of paper 000000000000000000000000000000sssssssseseseeceesssssssssseeseeeresss 119 The document feeder jams skews or picks up multiple sheets Of paper 0000000000000000000000000 119 deaa a E A ose wacwaauspaedsnetessedusoeduansendaunvseumeentsuenstustes 121 JOCO a A E E EE S 121 Auto navigation for clearing JAMS ccccesceesseesesceseesscccecescceccescccecceceecceseecceeceeseecssseseeescseeeeecs 121 Experiencing frequent or recurring paper jams ccccsssssssessssssesesessessesssscssesssssssssssssssssseeseees 121 demam SND UAW eee E T E E 123 Clear jams in Tray 2 and the 500 sheet trays 0000000000000000000000000000sssesseeoosssssssersssssseeersssssseeerssss 125 Clear jams in the 1 500 sheet high capacity input tray and the lower right door 008 130 Clear jams in the lower right door cccccccccccccccccccccssssssssssssscscesseeeeeeeececceeeececssssesecsseeseeeseeees 134 Clear jams in the right door and the fuser area
131. ropped out Step one Check the paper size and type configuration 1 From the Home screen on the product control panel scroll to and touch the Trays button 2 Touch the line for the tray that you want to configure and then touch the Modify button 3 Select the paper size and paper type from the lists of options 4 Touch the OK button to save your selection Step two Select the tray to use for the copy 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Paper Selection button 3 Select the tray that holds the paper that you want to use and then touch the OK button EY NOTE These settings are temporary After you have finished the job the product returns to the default settings Check the image adjustment settings Adjust these additional settings to improve copy quality 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Image Adjustment button 3 Adjust the sliders to set the Darkness level the Contrast level the Sharpness level and the Background Cleanup level Touch the OK button 4 Touch the Start button EY NOTE These settings are temporary After you have finished the job the product returns to the default settings Optimize copy quality for text or pictures Optimize the copy job for the type of image being copied text graphics or photos 1 From the Home screen on the product control panel touch the Copy button 2 Touch the More Options
132. rs the phone after it rings the number of times set in the rings to answer setting Are you using a surge protection device A surge protection device can be used between the wall jack and the fax accessory to protect the fax accessory against electrical power passed through the phone lines These devices can cause some fax communication problems by degrading the quality of the phone signal If you are having problems sending or receiving faxes and are using one of these devices connect the product directly to the phone jack on the wall to determine whether the problem is with the surge protection device Are you using a phone company voice messaging Service or an answering machine ENWW If the rings to answer setting for the messaging service is lower than the rings to answer setting for the fax accessory the messaging service answers the call and the fax accessory cannot receive faxes If the rings to answer setting for the fax accessory is lower than that of the messaging service the fax accessory answers all calls Solve fax problems 175 Does your phone line have a call waiting feature If the fax telephone line has an activated call waiting feature a call waiting notice can interrupt a fax call in progress which causes a communication error Ensure that a call waiting feature is not active on the fax telephone line Check fax accessory status If the analog fax accessory does not appear to be functioning print a Configu
133. s e Find warranty and regulatory information ENWW Order parts accessories and supplies Ordering Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider Order using the HP Embedded Web Server EWS To access in a supported Web browser on your computer enter the product IP address or host name in the address URL field The EWS contains a link to the HP SureSupply Web site which provides options for purchasing Original HP supplies Parts and supplies The following parts are available for the product e Parts listed as Mandatory self replacement are to be installed by customers unless you are willing to pay HP service personnel to perform the repair For these parts on site or return to depot support is not provided under the HP product warranty e Parts listed as Optional self replacement can be installed by HP service personnel at your request for no additional charge during the product warranty period Item Description Self replacement options Part number Maintenance Fuser Kit 110V Replacement 110 Volt fuser Mandatory CE246A Maintenance Fuser Kit 220V Replacement 220 Volt fuser Mandatory CE247A HP Staple Cartridge Refill Replacement staple cartridge Mandatory C8091A Document Feeder Roller Maintenance Kit Replacement roller for the document Mandatory L2718A feeder Image
134. s fax machine Ask the sender to try sending from a different fax machine If the fax quality is better the problem is with the sender s fax machine If a different fax machine is unavailable ask the sender to consider making the following changes ENWW Improve fax image quality 171 e Make sure the original document is on white not colored paper e Increase the fax resolution quality level or contrast settings e __If possible send the fax from a computer software program 172 Chapter9 Solve general problems ENWW Solve wired network problems Check the following items to verify that the product is communicating with the network Before beginning print a configuration page from the product control panel and locate the product IP address that is listed on this page Poor physical connection The computer is using the incorrect IP address for the product The computer is unable to communicate with the product The product is using incorrect link and duplex settings for the network New software programs might be causing compatibility problems The computer or workstation might be set up incorrectly The product is disabled or other network settings are incorrect Ef NOTE HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP print drivers For more information go to Microsoft at www microsoft com Poor physical connection 1 2 3 4 Verify that the
135. sets Select the paper size or use a custom paper size Select the page orientation Create a booklet Scale a document to fit a specific paper size Print the first or last pages of the document on different paper Print watermarks on a document Print tasks Windows 43 Print tasks Mac OS X How to print Mac OS X The following procedure describes the basic printing process for Mac OS X 1 Click the File menu and then click the Print option 2 Inthe Printer menu select the product 3 Open the menus drop down list or click Show Details and then select other menus to adjust the print settings 4 Click the Print button Automatically print on both sides Mac OS X Ef NOTE This feature is available if you install the HP print driver It might not be available if you are using AirPrint 1 Click the File menu and then click the Print option 2 Inthe Printer menu select the product 3 Open the menus drop down list or click Show Details and then click the Layout menu 4 Select a binding option from the Two Sided drop down list 5 Click the Print button Manually print on both sides Mac OS X Ey NOTE This feature is available if you install the HP print driver It might not be available if you are using AirPrint 1 Click the File menu and then click the Print option 2 Inthe Printer menu select this product 3 Open the menus drop down list or click Show Details and then click the Manual Duplex me
136. settings to use Click Next 12 Review the Summary dialog and click Finish 13 At the bottom of the Save to SharePoint dialog click Apply to save the Quick Set 72 Chapter6 Scan send ENWW Create a Quick Set Use the Quick Sets feature to quickly access preset job options The product administrator can use the HP Embedded Web Server to create Quick Sets which are then available in the Quick Sets menu from the control panel Home screen Quick Sets are available for the following scan send features ENWW E mail Save to Network Folder Save to USB Save to SharePoint Ask the system administrator for assistance with the following steps 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name b Open a Web browser and in the address line type the IP address or host name exactly as it displays on the product control panel Press the Enter key on the computer keyboard The EWS opens Pr bittps 10 10 00000 Click the General tab On the left navigation pane click the Quick Sets Setup link On the Quick Sets dialog click Add On the Select an application dialog select the application for which you want to create a Quick Set Click Next On the Set the button location for the Quick Set and options for user interaction at the control panel dialog provide the following information e Quick Set Title This
137. sive glass cleaner CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE Ifyou are having trouble with streaks on copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner 4 Dry the glass and white plastic parts witha chamois or a cellulose sponge to prevent spotting 5 Connect the power cable to an outlet and then press the power button to turn the product on Calibrate the scanner If the copied image is not positioned correctly on the page follow these steps to calibrate the scanner Ee NOTE When using the document feeder make sure to adjust the guides in the input tray so they are against the original document 1 From the Home screen on the product control panel scroll to and touch the Device Maintenance button 2 Open the following menus e Calibration Cleaning Calibrate Scanner 158 Chapter9 Solve general problems ENWW 3 Touch the Next button to start the calibration process Follow the on screen prompts 4 Wait while the product calibrates and then try copying again Check the paper settings Follow these steps if copied pages have smears fuzzy or dark print curled paper scattered dots of toner loose toner or areas where toner has d
138. sives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE Ifyou are having trouble with streaks on copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner 4 Dry the glass and white plastic parts witha chamois or a cellulose sponge to prevent spotting 5 Connect the power cable to an outlet and then press the power button to turn the product on Check the scan send settings from the product control panel Check the scan settings on the product Check the resolution settings Ey NOTE Setting the resolution to a high value increases the file size and the scan time Follow these steps to adjust the resolution setting 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the Scan Digital Send Settings menu ENWW Improve scan image quality 163 Select the category of scan and send settings that you want to configure Open the Default Job Options menu Touch the Resolution button Select one of the predefined options Touch the Save button Touch the Start button Check the color settings Follow these steps to adjust the color setting 1 2 From the Home screen on the product control panel scroll to and touch the Adminis
139. ssseonasdsnesunae scans scnsizeceesoowaedenseusatssinsndenessducsoousadensousubassncdeneusouscdeusaeteantestsnciencasouiecwsadennbacswets 2 BP FOUR LS iecce ce cag ee E ne vey pi seine no EEEE EE 5 Product front VIEW scicca EE EEN RE EEEE EEN 5 POC AC VIEW senep a E E A E aenseuenauantaeees 7 eae 0S oe E E E A EA EA A E A 8 Controlkpanel VIEW ossai nioa OENE Na 9 Product hardware setup and software installation 000000000000000000000000000ssssessssssssessssssessseescsseecerreeereereeeeessses 11 PE L AVG T EE E A A E A E O E E A E E E E EE N A E E 13 LAID AW Pe E A A A E A E 14 Load Tray 2 and the 500 sheet trays 000000000000000000000000sssee0000rssssssssseosoosssssesssscceseosssssssssscseorssssssssseeserssssssssse 19 Load the 1 500 sheet high capacity input tray ccc ccccccccccccceccccseccssssssssseessseeeeeeeeececeeecseceeeeeeeeesessessssesees 23 Configure the stapling mailbox accessory cecacssscsvesusannsacsasvavoiisswesscusanesicdesieesivois4sibadnbleseubouniacasicassacbasnisdesevrdevsusinecsseles 25 Lad Staples gee ne ea ee E ee eee ee ee 25 Configure the default staple location cc cece ceceesessseesesessescssssssscsssscscsccsscceeccccecceceeeeesesseessscenees 26 Configure the Operation mode cccccecccscseeeeeccscccccceseeeeessssssssscscssesessscssscccssceeeececcssccaceeceeseseesens 27 3 Parts SUD RNES St ACCO SOGO sisicieavisisssii isonet ites eis 29 Order parts accessories and supplies ses
140. t Configure IP network settings 2 HP Utility for Mac OS X HP Embedded Web Server HP Web Jetadmin Product security features e Economy settings Software and firmware updates For more information In the US go to www hp com support colorljMFPM680 Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search HP s all inclusive help for your product includes the following information e install and configure e Learn and use e Solve problems e Download software updates e Join support forums e Find warranty and regulatory information ENWW Configure IP network settings e Printer sharing disclaimer e View or change network settings e Rename the product on a network e Manually configure IPv4 TCP IP parameters from the control panel Manually configure IPv6 TCP IP parameters from the control panel Printer sharing disclaimer HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP printer drivers Go to Microsoft at www microsoft com View or change network settings Use the HP Embedded Web Server to view or change IP configuration settings 1 Open the HP Embedded Web Server EWS a From the Home screen on the product control panel touch the Network button to display the IP address or host name b Open a Web browser and in the address line
141. t Menu e TCP IP e IPV 4 Settings e Config Method 3 Select the Manual option and then touch the Save button 4 Open the Manual Settings menu 5 Touch the IP Address Subnet Mask or Default Gateway option 6 Touch the first field to open a keypad Enter the correct digits for the field and then touch the OK button Repeat the process for each field and then touch the Save button Manually configure IPv6 TCP IP parameters from the control panel Use the control panel Administration menus to manually set an IPv6 address 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 To enable manual configuration open the following menus e Network Settings e Jetdirect Menu e TCP IP e PV6 Settings e Address e Manual Settings e Enable Select the On option and then touch the Save button ENWW Configure IP network settings 95 3 To configure the address touch the Address button and then touch the field to open a keypad 4 Use the keypad to enter the address and then touch the OK button 5 Touch the Save button 96 Chapter8 Manage the product ENWW HP Utility for Mac OS X Use the HP Utility for Mac OS X to check product status or to view or change product settings from your computer You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP IP based network Open HP Utility From the Finder click Applications click Hewl
142. t print quality and is a common cause for print quality or paper feeding issues Try the following solutions Move the product away from drafty locations such as open windows or doors or air conditioning vents Make sure the product is not exposed to temperatures or humidity outside of product specifications Do not place the product in a confined space such as a cabinet Place the product on a sturdy level surface Remove anything that is blocking the vents on the product The product requires good air flow on all sides including the top Protect the product from airborne debris dust steam grease or other elements that can leave residue inside the product Step three Set the individual tray alignment Follow these steps when text or images are not centered or aligned correctly on the printed page when printing from specific trays 1 2 6 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e General Settings e Print Quality e Image Registration Select the tray that you want to adjust Touch the Print Test Page button and then follow the instructions on the printed pages Touch the Print Test Page button to verify the results and then make further adjustments if necessary When you are Satisfied with the results touch the Save button to save the new settings Calibrate the product to align the colors ENWW Calibration is a product
143. t your investment HP Web Jetadmin upgrades are periodically made available to provide support for specific product features Go to www hp com go webjetadmin and click the Self Help and Documentation link to learn more about upgrades ENWW HP Web Jetadmin 107 Product security features e Security statements e IP Security e Signin to the product e Assign a system password Encryption support HP High Performance Secure Hard Disks Lock the formatter Security statements The product supports security standards and recommended protocols that help you keep the product secure protect critical information on your network and simplify the way you monitor and maintain the product For in depth information about HP s secure imaging and printing solutions visit www hp com go secureprinting The site provides links to white papers and FAQ documents about security features IP Security IP Security IPsec is a set of protocols that control IP based network traffic to and from the product IPsec provides host to host authentication data integrity and encryption of network communications For products that are connected to the network and have an HP Jetdirect print server you can configure IPsec by using the Networking tab in the HP Embedded Web Server Sign in to the product Some features on the product control panel can be secured so that unauthorized people cannot use them When a feature is secured the product prompts you
144. tMobilePrinting English only www hp com go eprintsoftware www hp com go eprintenterprise www google com cloudprint learn www hp com go airprint Fax Copy and Scan Digital Send Supported operating systems ENWW M680dn CZ248A HP ePrint via email y HP ePrint software HP ePrint app ePrint Enterprise app e HP ePrint Home amp Biz Google Cloud Print AirPrint e Android Printing Optional Copies 43 pages per minute ppm we on A4 and 45 ppm on letter size paper Scans in monochrome and color at we 45 images per minute ipm Scans in monochrome and color at 63 images per minute ipm Easy access USB copying and we scanning no computer required 100 page document feeder with we electronic duplex copying and scanning and multi feed detection Send to E mail Save to USB and we Save to Network Folder Save to SharePoint Windows XP SP3 or later 32 bit we and 64 bit NOTE The software installer does not support the 64 bit version but the print driver supports it NOTE Microsoft retired mainstream support for Windows XP in April 2009 HP will continue to provide best effort support for the discontinued XP operating system M680f CZ249A Ww lt lt CZ250A Ww lt lt lt lt Product comparison 3 Model name M680dn M680f M680z Model number CZ248A CZ249A CZ250A Windows Vista 32 bit and 64 bit we we we NOTE Windows Vista St
145. tab Menu Description TCP IP Setting Configure TCP IP settings for IPv4 and IPv6 networks NOTE Theconfiguration options available depend on the print server model 104 Chapter8 Manage the product ENWW Table 8 9 HP Embedded Web Server Networking tab continued Menu Network Settings Other Settings AirPrint Select Language Settings Authorization Mgmt Protocols 802 1X Authentication IPsec Firewall Announcement Agent Network Statistics Protocol Info Configuration Page Description Configure IPX SPX AppleTalk DLC LLC and SNMP settings depending on the print server model Configure general printing protocols and services supported by the print server The available options depend on the print server model but can include firmware update LPD queues USB settings support information and refresh rate Enable set up or disable network printing from Apple supported products Change the language displayed by the HP Embedded Web Server This page displays if the Web pages support multiple languages Optionally select supported languages through language preference settings in the browser View and restore current security settings to factory default values Configure security settings using the Security Configuration Wizard NOTE Donotuse the Security Configuration Wizard to configure security settings using network management applications such as HP Web Jetadmin Control configuratio
146. tack up to 900 sheets of paper in the three output bins The output bins have three mode configuration options stacker mode mailbox mode or function separator mode e Loadstaples Configure the default staple location s Configure the operation mode Load staples 1 Lift the gray latch on the front of the stapler and open the stapler cover 2 Lift the green tab on the staple cartridge up and then pull the staple cartridge straight out ENWW Configure the stapling mailbox accessory 25 3 Insert the new staple cartridge into the stapler and push down on the green handle until it snaps into place 4 Close the stapler cover Configure the default staple location 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Stapler Stacker Settings e Stapling 3 Select a staple location from the list of options and then touch the Save button The following options are available e None No staples e Top left or right If the document has portrait orientation the staple is in the top left corner of the short edge of the paper If the document has landscape orientation the staple is in the top right corner of the long edge of the paper 26 Chapter 2 Paper trays ENWW e Top left The staple is in the top left corner of the short edge of the paper e Topright The staple is in the top right corner of the long edge of the paper
147. te 158 glass cleaning 167 scanning optimize for text or pictures 164 resolution 2 scanning to email address books 61 77 recipient lists 77 sending documents 75 scanning to folder 80 secuity settings HP Embedded Web Server 104 security encrypted hard disk 109 sending to email address books 61 77 recipient lists 77 sending documents 75 serial number locating 7 settings required 86 87 restore factory 116 Sign in control panel 108 Sign In button locating 9 Sign Out button locating 9 151 157 162 182 Index Sleep button locating 9 small margins 160 software HP Utility 97 special paper printing Windows 42 speed optimizing 110 stacking configure the operation mode 27 staple cartridges partnumbers 30 replacing 25 staple jams stapling mailbox accessory 145 stapler setting default staple location 26 stapler stacker part number 31 stapler stacker accessory configure the operation mode 27 stapling configure the operation mode 27 setting default location 26 stapling mailbox accessory clearjams 143 clear staple jams 145 Start button locating 9 status HP Utility Mac 97 status of product 9 status fax accessory page 176 Stop button locating 9 storage job Macsettings 47 stored jobs creating Mac 47 creating Windows 46 deleting 48 printing 48 storing jobs with Windows 46 subnet mask 95 supplies low threshold settings 117 ordering 30 partnumbers 30 replacing staple cartridges 25 replacing ton
148. ter8 Manage the product Description Configure the product to send scanned images as email attachments Configure the product to save scanned images to network folder Quick Sets Quicks Sets provide easy access to files saved on the network Manage the address book including the following e Add email addresses into the product one at a time Use the Import Export tab to load a large list of frequently used email addresses on to the product all at once rather than adding them one at a time Edit email addresses that have already been saved in the product Configure the default email settings for digital sending including the following e Settings for the outgoing mail SMTP server e Default settings for E mail Quick Sets jobs Default message settings such as the From address and the subject line e Settings for digital signatures and encryption e Settings for email notifications Default scan settings for email jobs e __ Default file settings for email jobs Configure the network folder settings for digital sending including the following e Default settings for Quick Sets jobs saved in a network folder e Settings for notifications e Default scan settings for jobs saved in a network folder e _ Default file settings for for jobs saved in a network folder Configure the USB settings for digital sending including the following e Default settings for Quick Sets jobs saved on a USB flash drive e __ Settings for notifi
149. the HP Embedded Web Server page for configuring settings for scanning to email NOTE USB connections are not supported Opens the HP Embedded Web Server page for configuring settings for scanning to a network folder NOTE USB connections are not supported ENWW HP Embedded Web Server How to access the HP Embedded Web Server EWS HP Embedded Web Server features Use the HP Embedded Web Server to manage printing functions from a computer instead of the product control panel View product status information e Determine the remaining life for all supplies and order new ones e View and change tray configurations e View and change the product control panel menu configuration e View and print internal pages e Receive notification of product and supplies events e View and change network configuration The HP Embedded Web Server works when the product is connected to an IP based network The HP Embedded Web Server does not support IPX based product connections Internet access is not needed to open and use the HP Embedded Web Server When the product is connected to the network the HP Embedded Web Server is automatically available Ef NOTE The HP Embedded Web Server is not accessible beyond the network firewall How to access the HP Embedded Web Server EWS 1 From the Home screen on the product control panel touch the Network button to display the IP address or host name Open a Web browser and in the add
150. the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button Touch the Start button E NOTE These settings are temporary After you have finished the job the product returns to the default settings Check the output quality settings This setting adjusts the level of compression when saving the file For the highest quality select the highest setting 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the Scan Digital Send Settings menu 3 Select the category of scan and send settings that you want to configure 4 Open the Default Job Options menu 5 Touch the Output Quality button 6 Select one of the predefined options Touch the Save button 7 Touch the Start button Clean the pickup rollers and separation pad in the document feeder Follow these steps if the printed pages have toner smudges or skewed print 1 Lift the document feeder latch ENWW Improve scan image quality 165 2 Open the document feeder cover 3 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth moistened with warm water NOTE Lift up the roller assembly so you can clean the second roller 4 Close the document feeder cover If the problem persists check the document feeder separation pad and rollers for dama
151. tion is required The personal shared folder address is determined by the signed in user on the product e Specify the user s home folder in the Microsoft Active Directory Verify that the user knows where this home folder is located on the network e Users must sign in with Windows at the control panel If users do not sign in to open the Network Folder program this selection will not show up on the list This program requires querying the network user s account to retrieve the home folder Add Network Folder Path Save to a standard shared network folder Add Network Folder Path Save to an FTP Server g Send only to folders with read and write access Allow sending to folders with write access only Add Network Folder Path Save to a standard shared network folder UNC folder path Enter one of the following in this field e The fully qualified domain name FQDN e The IP address of the server The FQDN can be more reliable than the IP address If the server gets its IP address via DHCP the IP address can change With an IP address the product does not need to use DNS to find the destination server and therefore the connection might be faster Examples e FQDN servername us companyname net scans e P Address 16 88 20 20 scans ENWW Set up Save to Network Folder 67 Custom Subfolder This option automatically creates a subfolder for a scan in the destination folder Select a format for the subfolder name
152. title appears on the new Quick Set button on the product control panel e Quick Set Description This short description appears next to the title on the new Quick Set button on the control panel e Button Location Select whether the new Quick Set button will be directly on the Home screen or within the Quick Sets application on the control panel e Quick Set Start Option Select one of these options o Enter application then user presses Start The product opens the scan application for the Quick Set so you can review and change the settings before pressing the Start button to begin the job o Start instantly upon selection The job starts instantly when you touch the Quick Set button Click Next The next several dialogs that appear depend on which application you selected in Step 5 Create a Quick Set 73 e fyou selected E mail the following dialogs appear Address and Message Field Control Signing and Encryption e fyou selected Fax the following dialog appears Select Fax Recipients e fyou selected Save to Network Folder the following dialog appears Folder Settings e fyou selected Save to USB the following dialog appears Set where files are saved on the USB storage device e fyou selected Save to SharePoint the following dialogs appear SharePoint Destination Settings Add SharePoint Path SharePoint Destination Settings Ef NOTE The Save to SharePoint feature is available for all HP LaserJet flow MFPs
153. tment Do not notify v Default send E mail g Sending Preview Status ddf Sending To set up next job touch OK Auto detect Letter Letter Job ID Guest E mail 12 24PM _ Retain settings for next job Untitled v Aug 16 2011 12 24 34 PM i More Options AE Start Copy 1089 Copies Copy Access preset job options for Make copies from an original commonly used jobs document E Send a document to one or more Send a document as an fax numbers attachment to an e mail U Save to USB Save the scanned job to a USB storage device Save to Device Memory Sign In Ready Quick Sets Save to Network Folder Send a document to a folder on the network Retrieve from Device Memory Send a scanned document to one or more email addresses 77 3 4 78 Touch the Address Book button that is next to the To field to open the Address Book screen From the drop down list select the address book view that you want to use Chapter 6 Scan send Send E mail Ready Preview A From ge admin company com oo Subject Pod File Name Untitled More Options Address Book All Contacts Aug 30 2011 10 44 03 AM Local Contacts _ potas _ DO ENWW 5 Selecta name from the list of contacts and then touch the right arrow button to add the name to the
154. tomer support Get telephone support for your country region Country region phone numbers are on the flyer that was in the box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support e Inthe US go to www hp com support colorl MFPM680 e Outside the US go to www hp com support Select your country region Click Troubleshooting Enter the product name and then select Search Download software utilities drivers and electronic information e Inthe US go to www hp com support colorl MFPM680 Click Drivers amp Software e Outside the US go to www hp com support Select your country region Click Drivers amp Software Enter the product name for example LaserJet M575 and then select Search Order additional HP service or maintenance agreements www hp com go carepack Register your product www register hp com 114 Chapter9 Solve general problems ENWW Control panel help system The product has a built in Help system that explains how to use each screen To open the Help system touch the Help button in the upper right corner of the screen For some screens the Help opens to a global menu where you can search for specific topics You can browse through the menu structure by touching the buttons in the menu Some Help screens include animations that guide you through procedures such as clearing jams F
155. tration button Open the Scan Digital Send Settings menu Select the category of scan and send settings that you want to configure Open the Default Job Options menu Touch the Color Black button Select one of the predefined options Touch the Save button Touch the Start button Check the image adjustment settings Adjust these additional settings to improve scan quality 1 2 7 From the Home screen on the product control panel scroll to and touch the Administration button Open the Scan Digital Send Settings menu Select the category of scan and send settings that you want to configure Open the Default Job Options menu Touch the Image Adjustment button Adjust the sliders to set the Darkness level the Contrast level the Sharpness level and the Background Cleanup level Touch the Save button Touch the Start button Ef NOTE These settings are temporary After you have finished the job the product returns to the default settings Optimize scan quality for text or pictures Optimize the scan job for the type of image being scanned text graphics or photos 1 From the Home screen on the product control panel touch one of the buttons for the scan send features Save to Network Folder e Save to Device Memory 164 Chapter9 Solve general problems ENWW 4 e Save to USB e Scan to SharePoint Touch the More Options button and then touch the Optimize Text Picture button Select one of
156. ts the job must provide the required password at the control panel 5 To use a custom user name or job name click the Custom button and then enter the user name or the job name Select which option to use if another stored job already has that name e Use Job Name 1 99 Append a unique number to the end of the job name e Replace Existing File Overwrite the existing stored job with the new one 6 Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Create a stored job Mac OS X You can store jobs on the product so you can print them at any time 1 Click the File menu and then click the Print option 2 Inthe Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Job Storage menu 4 Inthe Mode drop down list select the type of stored job ENWW Store print jobs on the product to print later 47 e Proof and Hold Print and proof one copy of a job and then print more copies e Personal Job The job does not print until you request it at the product control panel If you assign a personal identification number PIN to the job you must provide the required PIN at the control panel e Quick Copy Print the requested number of copies of a job and store a copy of the job in the product memory so you can print it again later e Stor
157. value might already be set Check the values to verify that they are correct After initial product hardware setup Access the Fax Setup Wizard after initial setup through the control panel by following these steps 1 From the Home screen on the product control panel scroll to and touch Administration 2 Open the following menus e Fax Settings e Fax Send Settings e Fax Send Setup e Fax Setup Wizard 3 Follow the steps in the Fax Setup Wizard to configure the required settings Fax setup is complete Ef NOTE If the Fax Settings menu does not appear in the menu listing LAN or internet fax might be enabled When LAN or internet fax is enabled the analog fax accessory is disabled and the Fax Settings menu does not display Only one fax feature either LAN fax analog fax or internet fax can be enabled at a time If you want to use analog fax when LAN fax is enabled use the HP MFP Digital Sending Software Configuration Utility or the HP Embedded Web Server to disable LAN fax 86 Chapter7 Fax ENWW Change fax configurations Ef NOTE The settings configured using the Fax Setup Wizard on the control panel override any settings made in the HP Embedded Web Server o Fax dialing settings General fax send settings e Fax receive settings Fax dialing settings 1 From the Home screen on the product control panel scroll to and touch Administration 2 Open the following menus e Fax Settings e Fax Send Settings e Fax Send S
158. y settings 101 digital send settings 102 fax settings 103 general configuration 100 HP Web Services 104 information pages 100 network settings 104 opening 94 other links list 106 print settings 101 scansettings 102 security settings 104 troubleshooting tools 103 HP Embedded Web Server EWS features 99 network connection 99 HP ePrint 50 HP ePrint software 50 HP Flow CM solution 83 HP Utility 97 HP Utility for Mac Bonjour 97 features 97 HP Utility Mac 97 HP Web Jetadmin 107 HP Web Services enabling 104 HP Wireless Direct Printing 49 l information pages HP Embedded Web Server 100 interface ports locating 8 Internet Explorer versions supported HP Embedded Web Server 99 IP Security 108 IPsec 108 IPv4 address 95 IPv6 address 95 J jams 1 500 sheet high capacity input tray 130 auto navigation 121 causesof 121 document feeder 139 fuser 135 locations 121 lower right door 134 output bin 143 right door 135 staples in the stapling mailbox accessory 145 Stapling mailbox accessory 143 topcover 138 Tray1 123 Tray 2 and the 500 sheet trays 125 Jetadmin HP Web 107 jobs stored creating Windows 46 deleting 48 Mac settings 47 printing 48 K keyboard locating 5 L labels printing Windows 42 LAN port locating 8 Language Selection button locating 9 loading paper in the 1 500 sheet high Capacity input tray 23 paperin Tray1 14 paper in Tray 2 and the 500 sheet trays 19 local area network LAN

HP Color LaserJet Enterprise MFP M680 User Guide

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