SecuGen® Peripheral User Guide
Contents
1. essen secuGene Peripheral User Guide Installation Practice Diagnostic Tools and Troubleshooting SG1 0007B 004 10 07 SDD5 0 Copyright 1998 2007 SecuGen Corporation ALL RIGHTS RESERVED Specifications are subject to change without notice SecuGen EyeD EyeD Hamster EyeD Keyboard EyeD Mouse EyeD OptiMouse FDP01 FDP02 FDU01 FDU02 FDU03 FDU04 SecuGen Hamster SecuGen Hamster Plus and SecuGen OptiMouse are trademarks or registered trademarks of SecuGen Corporation Microsoft Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries All other names or brands may be the property of their respective owners SecuGen Peripheral User Guide Contents CONSUMER NOTICES uu ccccccccccceccceneacessaanssenssaaneaaansaaadssansaaassaadsaaasaanuaaasaaassaasaanesaaensaannaanssaansens Mf BEFORE YOU BEGIAN iiiinnrrrsnnnnaasasnanasanennnnnnnnnnsasasannngagag ng gg gann eebiewebieasteeesiaesdediewedenszikeses V BIOMETRIGS GVERV IEW wx ce er ec eee oe a at cd a ee ee ane Vy ABOUT SC CG EIN mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmkaH V TECHNICAL SUP ROR Descartes oats er tt eaten ot tse e tahitian oh tie lege tee Belt alsa least en Is oo esl VI ABOUT SECUGEN PRODUCTS iiiiiierrrresserrrreseeerereaeaeaeeeaeaaeaeesaeeeeeasaee easa ee aer see a neasa ease ee earn e ae arna ed VI CHAPTER 1 IN TA ODUG TION sesictsctecvsnecs2. 7 You will then be prompted to connect the USB peripheral SecuGen USB Device Driver 5 0 Installshield Wizard Installsnieid 8 Connect the peripheral to the USB port and click Next to continue After connecting USB device it will show the device status 10 SecuGen Peripheral User Guide Chapter 2 Installation SecuGen USB Device Driver 5 0 Installshield Wizard Device Status Device Found SecuGen USB Hamster IV HFDU04 SecuGen USB fingerprint device was found Click Next to continue Installshield T1 s Plug in Later 9 Check the Device Diagnostic Tool check box optional and click Finish At this time the installation process will end SecuGen USB Device Driver 5 0 InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed the SecuGen USB Device Driver v5 0 Click Finish to exit the wizard peseeeeeccesssssssssesesensensssssssenssssseesssesenssseessssssssseey Nessersseseressssnesesssssesesssesessscsessssonssssenssssnsessssnsses To test and optimize the fingerprint device run the Device Diagnostic Utility To run it at a later time execute sgdx exe in the windows directory InstallShield lt Back Cancel If you checked the Device Diagnostic Tool the hardware test utility will run automatically You may the run the Device Diagnostic Tool at a later time by clicking on Start gt Run and typi
3. For FDU02 devices refer to the next paragraph S vevice manager Ne TE Action view amp ea 2 4 l 9 Mice and other ooioting devices A HID compliant mouse Ss a a zkh D ha mj Monitors EI Network adapters Ports COM amp LPT g Sound video and game controllers System devices amp LIniversal Serial Bus controllers sc Generic USB Hub 6 Intel 82371 4B EB PCI to USB Universal Host Controller p SecuGen FOUO1B USB FRD t USB Composite Device Le My USB device is not recognized If you are using an FDU02 device then be sure to use the latest device driver such as that provided by the SecuGenDriver nstall program v2 0 Although older FDU01 devices can work with FDU02 device drivers the new FDU02 models cannot work with FDUO1 device drivers You may download updated drivers from SecuGen s website at http Awww secugen com download m using Windows XP which warns that the driver has not passed Windows Logo testing to verify its compatibility with Windows XP 25 SecuGen Peripheral User Guide Chapter 5 Troubleshooting If you are a Windows XP user and you see a warning box that says the SecuGen device driver has not passed Windows Logo testing please click the Continue Anyway button Our drivers have been tested thoroughly and work with the operating system perfectly Be sure to use at least version 2 0 of SecuGenDriver nstall when install
4. choose Parallel Hamster 9 When the device installation process is complete the message InstallShield Wizard Complete will be displayed SecuGen Parallel Device Driver Setup 2 1 InstallShield Wizard InstallShield Wizard Complete Device Parallel Hamster HFDPO1 HFDPO2 Device Driver Click Finish to exit the wizard IV Device Diagnostic Tool InstallShield The InstallShield Wizard has successfully installed SecuGen Parallel lt Back Cancel 10 Check the Device Diagnostic Tool check box optional and click Finish At this time the installation process will end If you checked the Device Diagnostic Tool the hardware test utility will run automatically You may the run the Device Diagnostic Tool at a later time by clicking on Start gt Run and typing SGDX Refer to Chapter 4 Device Diagnostic Utility for more information on using this to ensure that the SecuGen device is successfully installed You can also use this utility to practice capturing your fingerprint and to become familiar with using the device 17 SecuGen Peripheral User Guide Chapter 3 Tips on Usage and Care of Your Device Chapter 3 Tips on Usage and Care of Your Device Why is the image quality of fingerprints important SecuGen fingerprint recognition technology is based on minutiae the feature points found in a fingerprint When a fingerprint image is captured a sampling of minutiae are extracted and processed into a template
5. which will be used for the biometric software functions of enrollment and matching If the captured image is not clear or does not have enough contrast the minutiae may be inconsistently sampled thus resulting in less accuracy and poor performance Certain environments and skin conditions such as wet dry or aged skin can initially cause a fingerprint image to appear too light or dark By adjusting the image quality for your device it is possible to overcome the enrollment or matching problems that have commonly occurred with fingers that don t seem to work Proper placement is the key to good results SecuGen s fingerprint matching algorithm is capable of extracting the correct minutiae even without benefit of a perfect print However the proper placement of your finger during fingerprint input can help produce consistent results for any biometric application The following tips on usage and care will help you obtain an optimal fingerprint image quality that ensures better performance and reduces the chances for failure to enroll and match correctly 18 SecuGen Peripheral User Guide Chapter 3 Tips on Usage and Care of Your Device 3 1 Usage Tips Place the pad of your finger at the center of the sensor The pad is the fleshy part of the finger located near the middle of the first segment of the finger Be sure that the pad not the tip covers as much of the window as possible It is okay to place your finger at an angle of u
6. above For the third method please refer to the installation instructions provided by the maker of the application program 2 1 USB Devices and Drivers Installing SecuGen drivers is simple when you use the SecuGenDriver nstall Program to take you through each step of the way Important Note e If you are installing the USB mouse in Windows 98 you will also need your Windows 98 Installation CD if there are no Human Interface Device HID drivers already installed on your system 1 Before installation close all applications that are running 2 Do not plug in the USB peripheral until after the drivers have been installed on your system The installation program will prompt you to connect the device when it is ready 3 If installing from CD insert the SecuGen Device Driver CD into your CD ROM drive The installation program will start automatically If installing from the website click on the driver download link and unzip the file Double click on setup exe to begin installation 4 Click USB Driver to continue SecuGen Biometric Solutions UVriverinstailation TOlag GET prant SSUES O USB Driver J Copyright C 2005 SecuGen Corporation All rights reserved SecuGen Peripheral User Guide Chapter 2 Installation 5 Follow the instructions presented by the InstallShield Wizard to complete the driver installation SecuGen USB Device Driver 5 0 InstallShield Wizard InstallShield 6 InstallShield
7. drivers for USB Composite Device A device driver is a software program that makes a hardware device work 3 Display a list of all the drivers in a specific location so you can select the driver you want lt Back Cancel 12 SecuGen Peripheral User Guide Chapter 2 Installation 4 Select CD ROM drive and click Next to continue loading the drivers from the Device Driver CD Add New Hardware Wizard Windows will search for new drivers in its driver database on your hard drive and in any of the following selected locations Click Next to start the search T Floppy disk drives FT Microsoft Windows Update I Specify a location fEAWINS8_SE SE TUP WINSB 7 Browse EN Click Next to continue the USB Composite Device installation and then click Finish when installation is complete USB Human Interface Device Driver Installation for USB mouse and Windows 98 only Click Next to continue searching for the USB Human Interface Device driver Add New Hardware Wizard This wizard searches for new drivers for USB Human Interface Device 4 device driver is a software program that makes a hardware device work Insert the Windows 98 installation CD Repeat steps 3 5 to search for the HID driver on the CD ROM drive The file is called hidclass sys When prompted insert the Windows 98 CD containing the necessary file and click OK and then click Finish after the HID drivers are loa
8. nananana nnnnnnnnnnnnnnnnnan nnana toes bed naaa LLERA L REAAL Lnn aano nna nnna an 23 4 3 GET DEVICE CONFIGURATION INFORMATION ccccceccccccccccccceccecccuucuucuucuucceceeceeuueuucuueueenens 24 CHAPTER 5 TROUBLESHOOTING cesscecccccccceccccnescensaanssanssaanesaadsaaansaannsaansaasesanenaaenanansaansaannsans 25 5 1 USB DEVICE PROBLEMS ccc cccccccccccccccccccecccccececceececcecceccecceceeceeceeceececcecceceecescescesteccecescesees 25 b2 PARALLEL DEVICE PROBLEMS aa nan a a a ek gla a cur tas 26 CHAPTER 6 GLOSSARY OF COMMON BIOMETRIC TERMS uu cccccccccccecccccsecnsennsnennsansssanseas 27 CHAPTER 7 TECHNICAL SPECIFICATIONS uccccccceccceccccntscensacnesaanssannsanssaanesanensaensaassaansaannsens 28 SecuGen Peripheral User Guide Consumer Notices FCC NOTICE INFORMATION FOR THE USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by
9. results are displayed at the bottom of the window SecuGen Device Diagnostic Utility E xi File Device Help Select a Fingerprint Device usg FDUO3 0 7 Refresh General Image ba Capture Cont Capture Config USB FDUO3 Device Enable Auto Capture Device Initialization Success For FDU03 based devices only To test the Auto On function click on the Enable Auto Capture checkbox and the device will automatically capture a fingerprint when you place your finger on the sensor window SecuGen Device Diagnostic Utility x File Device Help Select a Fingerprint Device USB FDUO3 0 Refresh General Image Init Capture i Cont Capture Config USB FDUOS Device I Enable Auto Capture Capture time 719 msec SecuGen Peripheral User Guide Chapter 4 Device Diagnostic Utility 4 2 Adjust Image Quality The Device Diagnostic Utility lets you adjust the fingerprint image quality settings of your device for optimal performance The importance of image quality is explained at the beginning of Chapter 3 Note Some software applications made for SecuGen products may also have an image adjustment feature built in to their program In such case please refer to the corresponding documentation 1 From the window under the Image tab and then 2 When Device Configuration opens place your click Config You may need to first click Init i
10. turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user may find the following publication prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems Stock Number 004 000 00345 4 Available exclusively from the Superintendent of Documents Government Printing Office Washington DC 20402 telephone 202 512 1800 FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance to Part 15 of the FCC Rules could void the user s authority to operate the equipment SecuGen Peripheral User Guide CE NOTICE INFORMATION FOR THE USER This equipment has been tested and found to comply with the limits for a Class B or Class 2 digital device pursuant to EN 55022 Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interferen
11. www ibia org the Biometrics Consortium www biometrics org and the BioAP Consortium www bioapi org SecuGen Peripheral User Guide Technical Support Email techsupport secugen com Website www secugen com About SecuGen Products SecuGen Sensor Qualities Excellent Image Quality Clear distortion free fingerprint images are generated using advanced patent pending optical methods Quality imaging yields better sampling for minutiae data extraction Durability Mechanical strength tests show resistance to impact shock and scratches Powerful Software Precise fast processing algorithm ensures efficiency and reliability Ruggedness and Versatility Solid engineering and superior materials allows for use under extreme conditions Ergonomic Design Compact modular design for seamless integration into small devices ease of use and compatibility make it ideal for a broad range of applications Low Cost Products are developed to deliver high performance zero maintenance at very affordable prices for general and industrial use Advantages of SecuGen Sensors Over Other Optical Sensors Unique optical method captures fine details even from dry skin Extremely low image distortion Reinforced materials Wear resistance Attractively small size Ease of integration Ready to use Low cost through longer life and no maintenance requirements Advantages of SecuGen Sensors Over Semiconductor Capacitive Sensors Non metal non sil
12. Gen USB Devices CD ROM drive USB 1 1 port or hub must be self powered if installing SecuGen OptiMouse or Keyboard USB 2 0 port for Hamster IV 32MB RAM 20MB available hard disk space Windows 98 Second Edition or later version ME 2000 XP 2003 Vista SecuGen Parallel Devices CD ROM drive Parallel port EPP recommended ECP or SPP mode PS 2 port mouse or keyboard port 16MB RAM 20MB available hard disk space Windows 95 98 ME NT4 0 2000 XP 2003 1 4 System Requirements for Other Operating Systems If you are installing an application based on other platforms such as Windows CE Linux or DOS please refer to the documentation provided by the maker of the application program If you are using the SecuGen SDK Collection to develop applications based on these other platforms please consult the system requirements listed in their respective SDK manuals SecuGen Peripheral User Guide Chapter 2 Installation Chapter 2 Installation You will need to install the appropriate device driver for the type of SecuGen device you wish to install SecuGen device drivers may be provided in a number of ways 1 Ona SecuGen Device Driver CD that comes with your device 2 Asan electronic file downloaded from SecuGen s website at http www secugen com download 3 Onan installation CD of a biometric software application that you have purchased separately The following instructions are provided for the first two methods listed
13. VICE Human Interface Devices gt USB Human Interface Device needed only for USB mouse Universal Serial Bus controllers gt USB Composite Device needed only for USB mouse and Windows 98 Universal Serial Bus controllers gt SecuGen FDU02 USB FRD System Properties RIES General Device Manager Hardware Profiles Performance View devices by type C View devices by connection m Computer K Biometric 5 SecuGen FDU02B USB FRD 4 CDROM amp Disk drives a Display adapters 3 Floppy disk controllers 3 Hard disk controllers B3 Human Interface Devices 3 USB Human Interface Device 3 Keyboard A Mouse BY Network adapters 3 Other devices 9 Ports COM amp LPT m System devices gt LL kam z Properties Refresh Remove Print Sn DD FR EE ELE ee Fe Fe EE cova 15 SecuGen Peripheral User Guide 2 2 Parallel Devices and Drivers Chapter 2 Installation Installing SecuGen drivers is simple when you use the SecuGenDriverlnstall program to take you through each step of the way Important Notes Parallel devices require two connections to the PC a parallel adapter and a PS 2 adapter The parallel adapter is used for the transfer of fingerprint related data and functions The PS 2 adapter is used for PC peripheral functions such as the mouse pointer If the parallel adapter is not connected the peripherals may still function but without any fingerprint sensor capabilit
14. begin installation 6 Click Parallel Driver to continue cuG n Ver 5 0 JCI i Biometric Solutions YAP histnlhion ir fi ae OE CEED Parallel Driver Ge eS schna ogy sis idee Copyright C 2005 SecuGen Corporation All rights reserved 16 SecuGen Peripheral User Guide Chapter 2 Installation 7 Follow the instructions presented by the InstallShield Wizard to complete the driver installation SecuGen Parallel Device Driver InstallShield Wizard I Preparing Setup Please wait while the InstallShield Wizard prepares the setup SecuGen Parallel Device Driver Setup is preparing the InstallShield Wizard which will guide you through the rest of the setup process Please wait InstallShield 15 x Cancel 8 Select the device you are using and click Next HFDP02 SecuGen Parallel Device Driver Setup 2 1 InstallShield Wizard Select the device you want to install Click Next to continue Parallel Hamster HFDPO1 HFDPO2 Parallel OptiMouse MFDP02 ye Parallel Mouse MFDPO1 ae InstallShield lt Back Cancel SecuGen Parallel Device Driver Setup 2 1 InstallShield Wizard x Welcome to the InstallShield Wizard for SecuGen Parallel Device Driver The InstallShield Wizard will install SecuGen Parallel Device Driver on your computer To continue click Next InstallShield i Cancel If installing the parallel keyboard
15. cape Advantages of Using Fingerprints The advantages of using fingerprints include widespread public acceptance convenience and reliability It takes little time and effort to acquire one s fingerprint with a fingerprint identification device and so fingerprint recognition is considered among the least intrusive of all biometric verification techniques Ancient officials used thumbprints to seal documents thousands of years ago and law enforcement agencies have been using fingerprint identification since the late 1800s Fingerprints have been used so extensively and for so long there is a great accumulation of scientific data supporting the idea that no two fingerprints are alike About SecuGen SecuGen provides biometric solutions for physical and network security employing advanced fingerprint recognition technology The company s comprehensive product line includes quality optical fingerprint sensors and peripherals software and development kits used for a variety of innovative applications including Internet enterprise network and desktop security physical access control time and attendance management and financial and medical records control SecuGen patented products feature the industry s longest warranty and are renowned for their accuracy reliability and versatility Based in Silicon Valley SecuGen has been serving the biometric community since 1998 and is an active member of the International Biometric Industry Association
16. ccecat visves cadet desce2ati eters eeneidenscesciaceztdvlncduatdeedeacereudslenzasvecs 7 Vie WG WY EE Sea od Fae tei aa aige IN oak Fae ce a agatsa Suas ha Ta a Fae ce at oo fc bins aa NN oo E 7 Ve Re eet esate tae neal IAEE E E Sna lee aia eh EA ia ahem EAEE E ASEE Seat ae EAA Atanas 8 1 3 SYSTEM REQUIREMENTS FOR WINDOWS 0 cccccccccccccccccccccccccceuecuucuucueceucceueeuuuuueueenveueceeueeuueunens 8 1 4 SYSTEM REQUIREMENTS FOR OTHER OPERATING SYSTEMS c cccccccccccccccccccuuecucccuceuueuuens 8 CHAPTER 2 INSTALLATIOMN iiesssssesasasnansasasasasaanannnnnnnnnnansnsanangag aga gang g ng ng ng nga gang ag ag ANNA 9 2 1 USB DEVICES AND DRIVERS X 0 ccc aa cccccccccccceccecccceccccccececcecceceeceecesceececceccecceccecescescesceccecesceecs 9 2 2 PARALLEL DEVICES AND DRIVERS ccc ccc ccc ccccccccccccccccceccccucuucuucuucuucuecuecucueeuucuucuucnucnecuuceeueeuuennns 16 CHAPTER 3 TIPS ON USAGE AND CARE OF YOUR DEVICE wicecccccccccccceccsecnnennnsnannaansannnsens 18 SB aa E E Pa ee ac eens hrs ee Be tte cc eee Pe alee path td Be dt ce ene le Sw re AEE EEA a es sesh Pt tn 19 EA E eE N l ai E EE EO EE EEE E EE EE ENNE EEEN O EEEE 20 CHAPTER 4 DEVICE DIAGNOSTIC UTILITY vececccccecccccccentscensecnnsnansaannsanesaanesannsaaenanasnaansannnsans 21 4 1 PRACTICE CAPTURING FINGERPRINTS ccccccccccccccccccccccceccccucuueuucuucuecucceeueeuueuucueenucuucueueeuuennens 22 4 2 ADJUST IMAGE QUALITY anaana nananana
17. ce to radio communica tions Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the expense of the user The user may find the following publication prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems Stock Number 004 000 00345 4 Available exclusively from the Superintendent of Documents Government Printing Office Washington DC 20402 telephone 202 512 1800 WARNING Changes or modifications not expressly approved by the party responsible for compliance to EN 55022 Rules could void the user s authority to operate the equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences due R glement sur le mat riel brouilleur du Canada SecuGen Peripheral User Guide Before You Begin Biometrics Overview Biometrics is an automated method of recognizing a person based on physical or behavioral characteristics Biometric information that can be used to accurately identify people includes fingerprint voice face iris handwriting and hand geometry There are two key functions offered by a biometric system One method is identification a one to many matching process in which a biometric sample is compared sequentiall
18. cs The automated recognition of persons based on their unique measurable physical and or behavioral characteristics Examples of traits used in biometrics include fingerprints iris face voice and hand geometry All of these biometric techniques may be differentiated by variables such as speed durability reliability cost effectiveness and degree of user interaction Fingerprints are generally considered the most practical and widely used biometric identifier today Authentication A method for confirming the identity of an individual Simple authentication methods include user name and password while more secure methods include token based one time passwords The most secure authentication methods include layered or multi factor biometric procedures that combine multiple biometric methods or a single biometric with traditional methods Authentication is independent of authorization Authorization The administration of person specific rights and privileges for access to data resources and applications Biometric Authentication Mode The way biometric data e g fingerprints is used for authentication either verification or identification The mode chosen for a biometric installation or application depends on the specific needs of a site where either convenience or security may be emphasized False Acceptance Rate Also known as FAR Measures how frequently unauthorized persons are accepted by the system due to erroneous matching Potential
19. ded Insert Disk x Please insert the disk labeled Windows 98 Second Edition CD ROM and then click OK Remove the Windows 98 CD and insert the Device Driver installation CD again 13 SecuGen Peripheral User Guide Chapter 2 Installation 9 SecuGen USB Driver Installation Click Next to search for SecuGen USB drivers Add New Hardware Wizard 11 Select Specify a Location and then select the directory FDU02 Drivers Win9x from the installation CD Add New Hardware Wizard sib s a n L mm F gt i E USB Drivers FDU02 WinSx v te Bek New Cancel Note For Windows 2003 XP or 2000 select the directory FDU02 Drivers from the Installation CD 12 Click Next to continue the SecuGen Driver and then click Finish when installation is complete 14 SecuGen Peripheral User Guide Chapter 2 Installation age Ao Hujus trmd windows dresi ble search lor the device SecuGen FOU USE FAD Wara E rote nady ba etal tha Eat lieve Ft t is devica Chek Back to salasi a cieren diver of ciek Hed lo Gonhinus Lossien of der oe FANS AW rT eel poe b iri lt Back j Meas Cancel 13 To check that all the drivers have been installed go to the Device Manager by clicking on Start gt Settings gt Control Panel gt System gt Device Manager If any of the following is missing try re installing the drivers using the steps outlined above TYPE OF DEVICE gt SPECIFIC DE
20. e of the above options work please contact your IT administrator or technical support provider for help Problematic fingerprints By following the above guidelines you should be able to get consistently good results Sometimes however certain skin conditions or environments may cause poor fingerprint images Damp skin may cause fingerprints that are too dark or smudged but can be remedied by wiping fingers before input If your finger is dry especially after washing you may moisturize it by breathing on it or touching it to your forehead to pick up surface oil before input Alternatively if these problems are persistent you can by adjust the brightness settings for your device to get the best contrast and brightness levels For more instructions refer to section 4 3 Dry 3 2 Care Tips Normal oil residue or smudges on the fingerprint sensor window will not cause problems or interfere with capturing fingerprints The sensor window was designed to withstand heavy use and extreme conditions including heat and cold It does not have any coatings and is made of a hard quartz like material that resists scratches etching and damage from environmental elements If you wish to clean the surface of the sensor window You may use a dry or wet paper towel or cloth to wipe off the window To remove stubborn dirt you can rub the window with paper towel or cloth soaked with a soap solution Cleaning agents like glass cleaners and anti bact
21. erial wipes may be used without harming the sensor However the plastic housing of the unit may be damaged if strong solvents acids or caustic solutions are used Do not pour liquids directly onto the sensor or device as the liquid might seep into the underlying components and cause damage 20 SecuGen Peripheral User Guide Chapter 4 Device Diagnostic Utility Chapter 4 Device Diagnostic Utility The Device Diagnostic Utility is a user friendly tool that provides several important functions e To practice capturing fingerprints and test your device for proper functioning e To optimize the image quality of fingerprints for improved accuracy e To get basic information about your system and hardware configuration You can run the Device Diagnostic Utility at any time by going to Start gt Run Type sgdx and click OK SS xi Type the name of a program Folder docurment or Internet resource and Windows will open it For you Open sods Cancel Browse Log Off jacob a Shut Down Windows 2000 Server SecuGen Device Diagnostic Utility File Device Help Select a Fingerprint Device SB FOUOSO Refresh General Image nit aptuire Eont Capture Eontig USB FOUOS Devic P Enable Auto Capture Select a fingerprint device and Click Init button 21 SecuGen Peripheral User Guide 4 1 Practice capturing fingerprints Important Note Chapter 4 Dev
22. f finger on the device sensor window and click your device was not yet initialized Preview to view your fingerprint x x File Device Help Select a Fingerprint Device Brig iness i Ak Parallel FDP02 0 x Refresh Sa SS General Image Gain t Init Capture Cont Capture i Preview CX Auto Exposure j Cancel I Ready Device Configuration w Brightness x Contrast so I amp Prewiew OK USB FDUQ3 Device Auto Exposure Cancel J Enable Auto Capture Device Initialization Success Example of image that needs adjustment 3 For manual adjustment click and drag the 4 To let the system automatically determine Brightness or Contrast sliders and then click optimal settings click Auto Exposure Hold Preview again you finger still on the sensor window during the entire process The settings will automatically If the images are still too bright you can further change incrementally and a blue status bar will adjust the gain setting by moving the Gain slider indicate the progress Click Preview again to Parallel devices do not support gain adjustment check the improvement of your fingerprint image Device Cooflguration x Hrighingse F on Contrast m8 a mm Brevew a Example of image after manually changing settings Example of image after automatic setting adjustment 5 To keep the new settings click OK To go bac
23. ice Diagnostic Utility By default fingerprint images are never stored When a biometric software application requires you to input a fingerprint for enrollment or verification i e for login your fingerprint images are momentarily captured and then deleted after minutiae are extracted Neither the minutiae nor the encrypted template formed by the minutiae can be used to reconstruct a fingerprint image 1 Select the device you are going to use from the Select a Fingerprint Device drop down menu Auto Detect is recommended for parallel devices SecuGen Device Diagnostic Utility xj File Device Help Select a Fingerprint Device use FDUO3 0 Refresh USB FDU03 0 Parallel FDP02 0 Init Capture Cont Capture Config USB FDU03 Device J Enable Auto Capture Select a fingerprint device and Click Init button 3 Place your finger on the sensor window of the SecuGen device and click Capture When the red LED of your device lights up the device will capture one image and display it in the main window SecuGen Device Diagnostic Utility x File Device Help Select a Fingerprint Device use FDLI03 0 x Refresh General Image nm 4 ST Sef Ft ES LETT FETERE ENON 4 Fe N bs h x Te Ae USB FDUO3 Device Enable Auto Capture Capture time 719 msec 22 Click on the Image tab and then Init to initialize the device Initialization
24. icon components make it less susceptible to corrosion when exposed to salts oil and moisture from skin and environment Superior surface properties eliminate need for costly coating and processing procedures Greater mechanical strength wear resistance and durability Broader range of applicability especially for use in extreme conditions and climates Immunity from electrostatic discharge Low cost through longer life and no maintenance requirements Strengths of SecuGen Software and Algorithms Unique image processing algorithm extracts fingerprint minutiae very accurately High signal to noise ratio processing algorithm screens out false features Highly efficient matching algorithm Fast overall process of extraction matching and verification Encryption function to protect user privacy Compatibility with existing desktop laptop PCs interface computers Ease in developing applications for various purposes vi SecuGen Peripheral User Guide Chapter 1 Introduction Chapter 1 Introduction Thank you for choosing SecuGen fingerprint recognition peripherals You will find many uses for SecuGen peripherals not only for the application you may have just purchased but also for future software applications that are being developed today through SecuGen s wide network of independent software vendors This guide explains the different types of SecuGen peripherals guides you through installation and provides tips on usage care and trouble
25. ies Parallel devices may operate in any parallel port mode However EPP Enhanced Parallel Port mode is recommended for fastest performance To check and or change your parallel port mode settings before installation go to the BIOS setup I O device configuration settings Please see Chapter 3 Troubleshooting for brief instructions on how to change the parallel port mode in BIOS Before installation turn off your computer Connect the PS 2 connector of the device to the PS 2 port mouse or keyboard port on your computer If you are connecting the Hamster and sharing the PS 2 port connect the Hamster directly to the computer Connect the parallel adapter of the device to the parallel port printer port on your computer If you are connected directly to a printer connect the printer cable to the back of the parallel pass through adapter Pass through Adapter Parallel PSi2 Secutsen Hamster Turn on your computer after the parallel and PS 2 connections of your SecuGen device are connected If installing from CD insert the SecuGen Device Driver CD into your CD ROM drive The installation program will start automatically If installing from the website click on the SecuGenDriverlnstall link and 2 and then connect the other peripheral to the back of the PS 2 pass through adapter 3 snas Parallel Port 7 PS 2 Mouse Port 779 cyl F _ i secuGen Mouse 4 5 unzip the file Double click on setup exe to
26. ing the driver for USB devices This version contains signed drivers for the USB Hamster products and is also made available through Microsoft s Windows Update web site and will be included in future Windows Server 2003 and Windows XP Service Packs www windowsupdate com 5 2 Parallel Device Problems My program says device not found or the device won t initialize First verify that the parallel adapter of the device is connected to the parallel port correctly and that the PS 2 connector is connected to the PS 2 port Parallel Port Modes can vary for desktop and laptop computers Selecting the correct parallel port mode is important for proper device operation EPP Enhanced Parallel Port is the recommended mode for all SecuGen parallel port devices and may be selected using the BIOS SETUP How to change the BIOS SETUP 1 To check your current parallel port configuration on your system BIOS SETUP screen restart your computer while pressing the lt Delete gt or lt F2 gt key Go to the I O device section of your BIOS configuration You may also refer to you computer manufacturer s operating manual for instructions on configuring the parallel port 2 Choose Printer Port Mode Setup from the System BIOS SETUP screen The menu screen may vary with the type of computer you have but the menu option is typically labeled as Integrated Peripheral or IIO Device Configuration 3 Choose one of EPP ECP or SPP Modes using
27. k to the original settings click Cancel 23 SecuGen Peripheral User Guide Chapter 4 Device Diagnostic Utility 4 3 Get Device Configuration Information SecuGen Device Diagnostic Utility x Ses Select the General tab to view information about Select a Fingerprint Device use FDLI03 0 xv Refresh General Image Drivers Installed RSS Over ee A checked box indicates which device drivers are installed on your computer Attached devices The number of USB devices 1 The number of Parallel devices 1 Er P Paralel FOPO Diver 90014 va 00 12 Parallel device status is available only when the parallel device is initialized USB Device Sere Device Name a After initialization the status of the parallel port to which the device is Devica Typo Stand alone connected will be displayed Firmware Version 0 2 1 0 Serial Number SN3 3100001 xxxx i rn Parallel Device USB Devi ce DevceName Paai FoP USB device status is available only when the USB device is initialized The ae version number and type of device connected to your system will be ase ress mu z Working Mode SPP displayed 24 SecuGen Peripheral User Guide Chapter 5 Troubleshooting Chapter 5 Troubleshooting 5 1 USB Device Problems M SecuGen USB device does not power on If you have connected the SecuGen device to a USB port in a USB keyboard or hub verify that the USB keyboard or hub has its own power s
28. ly serious The FAR of SecuGen devices is currently about 001 False Rejection Rate Also known as FRR Measures how frequently authorized users are rejected by a biometric system This often translates to user inconvenience and is usually improved by educating users on correct usage of biometric devices especially in high security environments which usually set more stringent requirements for precise matching Identification Also known as one to many or 1 N comparison The authentication mode that compares input biometric data with all other reference data of persons recorded in a system database This method does not require any accompanying information such as user ID to be provided at time of input It is user friendly but may be inherently slower and less secure than the verification mode Latent Fingerprint Latent fingerprints are left over fragments of a fingerprint usually caused by the build up of oily residues on an optical sensor window after repeated use SecuGen devices use a technique that prevents latent fingerprints from being incorrectly validated by the system Matching The comparison of input biometric data with another biometric data sample e g registered template to confirm that the input data came from the same person If a matching threshold is met the input data is said to match the sample Minutiae Feature points that are extracted from a biometric input and used to construct a template for matching by biomet
29. ng SGDX Refer to Chapter 4 Device Diagnostic Utility for more information on using this to ensure that the SecuGen device is successfully installed You can also use this utility to practice capturing your fingerprint and to become familiar with using the device 11 SecuGen Peripheral User Guide Chapter 2 Installation Manual Installation for USB Devices Optional If you are experiencing problems with the SecuGenDriverlnstall program you may use the USB plug n play function on Windows to carry out the driver installation process In the example below the instructions for manual installation of an FDU02 device will be shown Important note e The pointing functions of the USB mouse will not be enabled until after the driver is installed so you may need to use a regular mouse or the lt Tab gt key on the keyboard to make your selections during installation 1 First connect the USB cable of the device to the USB port on your computer If connecting to a USB keyboard or hub it must be self powered The Add New Hardware Wizard will appear when the device is connected These screens may differ depending on your OS and type of device New Hardware Found i Windows is installing the software for your new hardware SecuGen FDU02B USB FRAD 2 USB Composite Device Driver Installation for USB mouse only Click Next to continue searching for the USB Composite Device driver Add New Hardware Wizard This wizard searches for new
30. p 45 degrees rotated in either direction Correct Apply light pressure Apply pressure lightly and evenly during the capturing process You only need to apply as much pressure as is required to hold a piece of paper between your fingers Pressing too hard may result in an overly dark or blurred image Keep your finger still Wait for the red LED to light up indicating the device is activated and keep your finger in place while the fingerprint is captured How to find the core of your fingerprint The fingerprint generally consists of lines or ridges that form a pattern The core of a fingerprint is defined as the topmost point on the innermost ridge that curves downward The core can usually be found at or just below the center of the first segment of your finger The following image shows examples of core points on different fingerprint patterns 19 SecuGen Peripheral User Guide Chapter 3 Tips on Usage and Care of Your Device To avoid problems if you cut or injure your finger As a preventative measure it is best to enroll more than one finger so that if one finger becomes unavailable for authentication you will have an alternate finger to use For this reason many biometric products including SecuGen software provide the option of multiple finger enrollments If your biometric product features a password or PIN back up you can use this feature in case no finger or properly working fingerprint device is available If non
31. perature sid Operating 10 C to 60 C 14 to 104 F Humidity Operating RH 20 90 RMS 3 2G Level 10 2000 Hz 2Hrs Test Random Vibration Test Maximum G level limited to 3 times the RMS level 28
32. ric systems For fingerprints minutiae include features such as the starting and ending points of ridges and ridge junctions Template The biometric reference pattern of a person s biometric input stored for matching SecuGen products convert fingerprint minutiae into encrypted templates using proprietary extraction algorithms so that actual fingerprint images are not stored and cannot be reconstructed from the template data Verification Also known as one to one or 1 1 comparison The authentication mode that compares input biometric data with reference data that corresponds to a user s record This authentication mode requires the input of an additional identifier such as a User ID PIN or smart card to locate the user s record Verification is inherently faster and more secure than the identification method and is most commonly used in biometric applications 2 SecuGen Peripheral User Guide Chapter 7 Technical Specifications Chapter 7 Technical Specifications The specifications listed here refer to the latest models of SecuGen peripherals available For full specifications or information about earlier models please contact SecuGen FINGERPRINTSENSOR FoU Fouos Fouo2 BB3 500 dpi Encrypted Data Size Data Size a bytes or variable depending on application ees EPP er cues Voltage sid 5V DC Stand by 0 45 mA Stand by 0 45 mA paler OER Operational lt 130 mA Operational lt 60 mA ha da Tem
33. shooting 1 1 Product Types It is important to know the type of peripheral you are installing to ensure that the device is configured correctly on your system If you are not certain please refer to the chart below which lists the model number series and product name Interface Sensor Peripheral Type Model Number Product Family USB FDU04 Hamster IV HFDU04 SecuGen Hamster IV USB FDU03 Hamster Plus HFDU03 SecuGen Hamster Plus SecuGen Hamster IIITM USB SecuGen OptiMouse ioe a KFDP0O1 KFDP02 Parailel Port Hi pi i I Parallel Adapter PSi Mouse Fort ia a ms a Fast l F ki SecuGen Mouse SecuGen USB Device Note In this document and elsewhere the terms peripheral device and FRD fingerprint recognition device may be used interchangeably to refer to the SecuGen peripheral itself SecuGen Peripheral User Guide Chapter 1 Introduction 1 2 Drivers As with most PC peripherals a peripheral device requires a driver to provide detailed instructions to the operating system to activate or control the device SecuGen peripherals are supplied with a device driver CD In many cases the biometric software application you purchased may also have SecuGen drivers included in its installation CD SecuGen periodically updates its device drivers which are always available for download from its website at www secugen com download 1 3 System Requirements for Windows Secu
34. the lt gt lt gt lt PageUp gt or lt PageDown gt keys EPP Mode is recommended SecuGen parallel port devices can use either 378h or 278h standard addresses 4 After you save the changes your computer will restart automatically How do connect other devices Local printers and other devices can plug directly into the back of SecuGen s pass through parallel port adapter to share the port Additionally the SecuGen Hamster has a Y type PS 2 extension so that you can share the PS 2 port with your mouse or keyboard after installing the Hamster My printer doesn t work 1 First determine whether or not the SecuGen device is initialized and running Your printer will not work while the device driver is on If necessary close the program that is using the device 2 Disconnect the device and connect your printer directly to the parallel port 3 If the printer functions correctly when the SecuGen device is disconnected there may be a defect with the SecuGen device 4 Ifthe printer does not work when the SecuGen device is disconnected the problem may be due to the printer itself My SecuGen mouse pointer doesn t work 1 Shut down the computer and remove the parallel connector but leave the PS 2 connector in place 2 Reboot the system and check to see if the mouse functions work 26 SecuGen Peripheral User Guide Chapter 6 Glossary of Common Biometric Terms Chapter 6 Glossary of Common Biometric Terms Biometri
35. upply The SecuGen USB device uses almost 110mA of electric current so it should only be connected to hubs that are self powered If the USB keyboard or hub is not self powered connect the SecuGen device directly to the computer My USB device initializes and powers on but cannot capture fingerprints When you have other high speed USB devices such as a digital camera or scanner connected to your computer the SecuGen device cannot be used at the same time SecuGen USB devices use almost 66 of the USB bandwidth and therefore cannot function concurrently with any other device using more than 40 of the USB bandwidth Close the programs that use the other USB devices and if necessary disconnect those devices before using the SecuGen device My mouse is very slow When certain other mouse drivers are installed on your computer the SecuGen USB mouse response may be slow Click Start gt Control Panel gt Mouse and the Operation tab to adjust the speed of mouse pointer If you cannot adjust the speed of mouse pointer remove the other mouse driver from the system My SecuGen USB mouse doesn t work Verify that the USB adapter of the SecuGen mouse is connected to the USB port correctly Click Start gt Control Panel gt System and select the Device Manager tab to verify that the mouse drivers are installed correctly If they are not installed correctly as listed below repeat the installation process and be sure to select the USB mouse
36. y to a set of stored samples to determine the closest match The other is verification a one to one matching process in which the biometric system checks previously enrolled data for a specific user to verify whether that individual is who he or she claims to be The verification method provides the best combination of soeed and security especially where multiple users are concerned and requires a user ID or other identifier for direct matching With an increasing reliance on online technology and other shared resources the information age is quickly revolutionizing the way transactions are initiated and completed Business transactions of all types are increasingly being handled online and remotely This unprecedented growth in electronic transactions has underlined the need for a faster more secure and more convenient method of user verification than passwords can provide Using biometric identifiers offers several advantages over traditional and current methods This is because only biometric authentication is based on the identification of an intrinsic part of a human being Tokens such as smart cards magnetic stripe cards and physical keys can be lost stolen duplicated or left behind passwords can be forgotten shared hacked or unintentionally observed by a third party By eliminating all of these potential trouble spots only biometric technology can provide the security and convenience needed for today s complex electronic lands
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