o2.co.uk Mobile broadband user guide X230D
Contents
1. Follow the steps on page 20 to find out how Mac Setting up mobile broadband What you need Mac OS X 10 6 Snow Leopard Mac OS X 10 7 Lion or Mac OS X 10 8 Mountain Lion Hard Drive Space 50MB Intel Processor USB 2 0 socket 32 bit and 64 bit full support Your Mac username and password To use mobile broadband on your Mac you ll need to install Connection Manager You can install it on more than one Mac Installing Connection Manager Before you start close any other programs you ve got open 1 Plug your USB modem into a USB port on your Mac Look for the USB port symbol Y 15 Double click Connection Manager Litem Zero KB available Connection Manager mpkg Click Continue Introduction Destination Select Installation Type Installation Summary O Welcome to the Connection Manager Installer You will be guided through the steps necessary to install this software GoBack Continue 4 5 6 Select Macintosh HD Introduction Destination Select Installation Type Installation Summary O Select a Destination Select the disk where you want to install the Connection Manager software Macintosh HD 964 68 GB free 999 86 GB total Installing this software requires 40 8 MB of space Click Continue Click Install Introduction Destination Select Installation T2. If you re on Pay Monthly you re now ready to connect to the internet If you re on Pay amp Go you might need to buy internet access first Follow the steps on the next few pages to find out how Ways to pay amp help Pay amp Go You can buy mobile broadband access with a Visa MasterCard or Switch Maestro You won t be charged for going to the website to buy what you need Data comes in daily or monthly allowances When you use up your data allowance or your time runs out whichever happens first you ll need to buy more You can run out of data before you run out of time Buying internet access 1 Goto the mobile broadband access website You can also get to this page by clicking View Usage amp Buy Access in Connection Manager Or open your internet browser and go to mbb o2 co uk Tip You ll need to be able to connect to the internet in order to do this Go to page 29 for ways to connect 20 2 9 gt Q e WV gt eoo 42 gt ii Oramia 02 PoePay monie Rrondinand Laces EACE Manage your Mobile Broadband Your account Here you ll find everything you need for your mobile broadsand data Your mobile broadband number is The belance of your dote ellowance is es follows corey cree weed eae ae Beemer coed eE Find en mere a n Wry 027 Oz Gons Wit retsoos ea th ow sim a mating us as S Os Ea eter Guna eaten is tects fon otra was es paa eras a W
3. assure the safety of all persons regardless of age and health The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit for mobile devices is 2 W kg Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands The highest SAR values under the ICNIRP guidelines for this device model are Maximum SAR for this model and conditions under which it was recorded Body worn SAR WCDMA 0 991 Head SAR WCDMA2100 0 946 During use the actual SAR values for this device are usually well below the values stated above This is because for purposes of system efficiency and to minimize interference on the network the operating power of your mobile device is automatically decreased when full power is not needed for the call The lower the power output of the device the lower its SAR value Body worn SAR testing has been carried out at a separation distance of 5mm To meet RF exposure guidelines during body worn operation the device should be positioned at least this distance away from the body If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body The World Health Organization has stated that present scientific information does not indicate the need for any special precautions
4. box Pay Monthly or Pay amp Go and fill in your details General General General My details Sim To get the most out of your mobile broadband fill in the fields below Dock home screen Devices I m on O2 Mobile Broadband Pay amp Go I m on 02 Mobile Broadband Pay Monthly Internet connections gt Services My monthly O2 network data 3GB allowance is Alerts My bill date is 24h To help us keep you informed of things like software updates improvements to mobile broadband and O2 offers please complete the following fields Mobile broadband number Mobile phone number Please see 02 s Privacy Policy at 02 co uk Click OK to save your changes Click Cancel if you want this page to appear next time you use your computer 0k Cancel tl Tip If you fill in your other details we can let you know about software updates 12 If you re on Pay Monthly fill in your bill date so Connection Manager can work out how much data you ve used Your monthly bill date will be the date of your email or the date written on your bill if you asked for a paper copy Go to page 24 for more details 19 Click OK Your software is now installed If you re on Pay Monthly you re now ready to connect to the internet Go to page 29 for more details If you re on Pay amp Go you might need to buy internet access first
5. go to step 11 2 Connection Manager Previous version 1 Welcome 2 Terms of License 3 Installation Type 4 installing Done a xz A previous Connection Manager installation was detected on this computer Uninstall application We recommend that you uninstall this version before continuing Uninstall 9 Click Uninstall Connection Manager Uninstall Confirmation lealE T gt Connection Manager will be uninstalled from the following directory Click Uninstall to begin uninstalling Uninstalling from C Program Files x86 O2 Connection AELA Te GLi 10 You will be asked if you want to save your settings contacts and text messages If you do click Yes tion Manager Uninstall e Do you want to save your settings contacts and text messages The previous version of Connection Manager will now uninstall When it s finished the window will close automatically 11 You ll be asked to choose either a Basic or Custom installation Choose Basic then click Next 2 Connection Manager Installation type ajaj x Please select the type of installation 1 Welcome 2 kel os of Basic installation recommended cense Installation a Custom installation choose which services to display and which Type Installing directory you want to install Connection Manager in 12 You may be asked to choose the type of devic
6. herein Traffic Safety When driving do not use the USB Modem e When switched on the USB Modem emits electromagnetic waves that can interfere with the vehicle s electronic systems such as ABS anti lock brakes or airbags To ensure that there is no problem do not place the USB Modem on top of the dashboard or within an airbag deployment area e Check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from modem RF energy Conditions of Use e Switch the USB Modem off before boarding an aircraft e Switch the USB Modem off when you are in health care facilities except in designated areas As with many other types of equipment now in regular use the USB Modem can interfere with other electrical or electronic devices or equipment using radio frequencies Switch the USB Modem off when you are near gas or flammable liquids Strictly obey all signs and instructions posted in a fuel depot petrol station chemical plant or in any potentially explosive atmosphere When the USB Modem is switched on it should be kept at least 15 cm from any medical device such as a pacemaker a hearing aid or insulin pump etc Do not let children use the USB Modem without supervision When replacing the cover please note that the USB Modem may contain substances that could create an allergic reaction e Always handle the USB Modem with care and keep it in a clean and dust free place Do not allow the USB Modem
7. on Pay amp Go Move the computer Move your computer to a different place Something might be interfering with the mobile broadband signal 36 Re install Connection Manager Installing Connection Manager again can help if there were problems the first time around Windows If the User Account Control message appears click Allow or Yes depending on which version of Windows you re using To uninstall Connection Manager from Windows 8 right click on Connection Manager tile and click Uninstall or Click Windows key X gt Control Panel gt Programs and Features gt Uninstall Uninstall Connection Manager first by clicking Start gt All Programs gt O2 gt Connection Manager gt Uninstall and follow the instructions Restart your computer Re install and try a different USB port on your computer in case one port isn t working Mac Restart your Mac Re install and try a different USB port on your Mac in case one port isn t working If you re still having problems setting up go to 02 co uk mobilebroadband help or call us on 0844 809 0202 or 0800 977 7337 for business customers Tip You ll find FAQs and a glossary at 02 co uk mobilebroadband 37 Safety and use We recommend that you read this chapter carefully before using the USB Modem The manufacturer disclaims any liability for damage which may result as a consequence of improper use of the USB Modem or of use contrary to the instructions contained
8. re Quickly Flashing Green amp Red Out of order Er Green Light Slow Flashing Registering into 3G network ee Constant Green Light Registered to 3G network Red Light Slow Flashing Registering into 2G network e Constant Red Light Registered to 2G network Windows Setting up mobile broadband What you need Tip Windows XP Service Pack 3 Windows Vista Service Pack 2 Windows 7 or Windows 8 Hard Disk Space 50MB Internet Explorer 6 0 or higher we recommend you upgrade to the latest version 32 bit and 64 bit full support If you are using a work s computer you may need to speak to your I T department for help with installation Connection Manager Here to help To use mobile broadband with your computer you have to install Connection Manager you ll find it on the dongle Connection Manager Looks after all your internet connections Automatically connects you to the fastest network available Connects you to public wifi hotspots through O wifi Helps you keep track of your data usage on the O mobile broadband network If you have the old Connection Manager that looks like this you ll need to uninstall it before you begin If not go straight to step 3 1 Uninstall Connection Manager by clicking Start gt All Programs gt O2 gt O2 Connection Manager gt Uninstall and follow the on screen instructions 2 Restart your computer when you re asked to 3 Remove the cap and plug you
9. to be exposed to adverse weather or environmental conditions moisture humidity rain infiltration of liquids dust sea air etc The manufacturer s recommended operating temperature range is 25 C to 55 C Do not open dismantle or attempt to repair the USB Modem yourself e Do not drop throw or bend the USB Modem e Do not paint it WEEE Approval The USB Modem is in compliance with the essential requirements and other relevant provisions of the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE Directive RoHs Approval The USB Modem is in compliance with the restriction of the use of certain hazardous substances in electrical and electronic equipment Directive 2002 95 EC RoHs Directive 38 Radio Waves Proof of compliance with international standards ICNIRP or with European Directive 1999 5 EC R amp TTE is required of all modem models before they can be put on the market The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES The USB Modem is a radio transmitter and receiver It is designed not to exceed the limits for exposure to radio waves radio frequency electromagnetic fields recommended by international guidelines The guidelines were developed by an independent scientific organization ICNIRP and include a substantial safety margin designed to
10. to keep your data from last time If you do click Keep It Connection Manager will launch automatically If it doesn t and you re on Windows 8 click on the connection manager tile or type connection manager into the search box If you are on an older version of Windows then go to Start gt All Programs gt O2 gt Connection Manager gt Connection Manager 15 A window may pop up asking if you want to use the Alcatel dongle 16 You will get a pop up message telling you that Connection Manager O Connection Manager y Internet cable Status Connected Available Networks Click Yes is automatically using your existing wifi connections Click OK 1 new Wi Fi networks are now on your PC 0 of them are updated TGCM will use them when you press Connect You can change your connection preferences in Settings gt My Connections Don t show this message again 17 You may get a pop up message letting you know that O2 processes anonymous user data to help us improve Connection Manager Click OK Connection Manager Alert ws Telefonica O2 UK processes anonymous user details on the use of Connection Manager connection information operating system and software versions for statistical purposes simply to detect ways of possibly improving the service and making it more user friendly Personal information is never processed in any way Don t show this message again 18 Tick the relevant
11. you re on Pay Monthly you can use your mobile broadband in over 100 countries But remember roaming charges are outside your monthly allowance and it can be expensive to use mobile broadband abroad You can see the exact costs at o2international co uk If you re on Pay amp Go you can t use your dongle abroad If you re a non business customer we ve put a bar on your dongle which stops you using it abroad This is to stop you getting any surprises on your bill To lift it call 0870 241 0202 or fill out the form on 02 co uk mobilebroadbandroaming We can also tell you about the latest charges and any Bolt Ons that might save you money Business customers can use their mobile broadband abroad straight away If you d like to add a data roaming Bolt On fill out the form on o02 co uk mobilebroadbandroaming or call us on 0870 241 0202 or 0800 977 7337 for business customers 28 Ways to connect to the internet 2 Click Available Networks Choose a network and press connect Mobile broadband Mobile broadband uses the O mobile network to connect to the __ O internet You can connect anywhere as long as there s O mobile p o2wn coverage Check your coverage at 02 co uk coveragechecker B J If your dongle is plugged in and wifi isn t available Connection Manager 1 dice amp will automatically connect you to mobile broadband ae a F _ Refresh _ Disconnect
12. Mobile broadband user guide X230D e g What s mobile broadband Mobile broadband lets you use the internet when you re out and about 30 day Happiness Guarantee We offer a 30 day Happiness Guarantee If you re unhappy with our mobile broadband we ll refund you just return the dongle within 30 days from when you bought it Contents Getting started Ee eTo c 1 Keep your number Safe ssssssssesesesesesneeeeeeenn 1 Putting in the SiM cccceeeseceeeeeeseeeeeseeeees 2 What the light on your dongle means 3 Windows Setting up mobile broadband e0 4 Mac Setting up mobile broadband 000 14 Ways to pay and help Pay amp GO irinna iea A 20 Buying internet ACCESS ceeceeeeeeeeeeeeee 20 Checking your balance and usag 24 Pay IAS TIEAY sassesnesesessacesasasenaceneettcsaenneee 24 Checking your Dill ecseeececeeeeeeeeeee 24 Checking your data USAGE 0 ceeeeees 25 Using mobile broadband abroad 28 Ways to connect to the internet 4 29 Mobile broadband cccceeceeeeeees 29 Home WIT ssscninssnicacacensstandadenattandadenanianssceis 31 Public wifi NOES POTS c scccaccncovsscarsscarercesnaues 32 TEXt Messages ioa 33 Mobile broadband not working 36 Safety and USC ccsececeeeeceeeeeeeeeeeeeeeees 38 Warranty statement ee eeeereeeeee 41 Getting started Coverage We want
13. cancel If it doesn t automatically connect or you want to connect manually here s how 1 Double click the Connection Manager icon or for Windows 8 3 Click O2 UK or the network you want to use customers the Connection Manager tile on your desktop A Cidade Tip Yauca aro open Connection Manager oy Going to 5 You re now connected to the internet When you re done On a Windows 8 computer click Disconnect Push windows key 4 to display the start screen to display start screen gt type Connection Manager make sure that below the search window you ve selected apps gt double click Connection Manager icon On an older Windows computer Start gt All Programs gt O2 gt Connection Manager gt Connection Manager Ona Mac Applications gt Connection Manager 29 30 Home wifi Home wifi uses your home broadband connection If your home broadband has a wireless router Connection Manager can automatically connect to it you just need to 1 Click Available Networks 2 Double click the name of your network 3 Type in your security key Click OK Tip Wifi is the fastest way to connect to the internet And it doesn t use up any of your data allowance Important To use wifi on your computer it needs a built in wireless card or a USB wifi adapter Most computers have one Connection Manager helps you manage your wifi connections If you already use wifi on your comput
14. clicking Settings gt General gt My Details If you re a business customer you can see your bill at o2 co uk business Sign in or register for My O Account then choose My Bill Analysis Your bill date is the same for everyone on your account If your business doesn t have an account your bill date will be about a day after you bought mobile broadband Understanding your first bill Once you ve signed your contract it takes us a few days to set up your bill This means your first bill covers a slightly longer period than your other bills so it will have a few extra days charges on it the time between you buying your dongle and us setting up your bill Checking your data usage Your mobile broadband comes with a monthly allowance on the O network as part of your contract You can see how much data you ve used in Connection Manager 1 Atthe top of Connection Manager in the blue bar you ll see how much of your data allowance you ve used up 25 You can also check how much data you ve used through My Ob Go to 02 co uk Sign in with your mobile broadband username and password Click My O gt View bill balance RoW ON Click Data in the My allowances section to see your total data allowance how much you ve used and how much you have left Tip Your data usage is updated every 30 minutes on your My O page For a more detailed view of your data usage click View recent charges details in the My rec
15. e you want to use Tick the box Click Next If not go to step 14 2 Connection Manager Devices selection aja 2 Choose the type of device that you want to use Welcome 3 Installation F Mobile broadband dongle or modem E Laptop with embedded modem 4 installing 13 You ll be asked to choose the model of your device Tick the box then click Install 22 Connection Manager Install drivers lal z You need to choose how to connect to the internet Select the dongle or modem 1 Welcome you want to use and dick Install Huawei E160 E169 E173 and E1752 F Novatel MC930D 4 installing E Sierra Wireless 880 880E 885 889 and AC503 E ZTE MF 100 lt Back Install 14 The software will start installing Once the installation is finished this pop up will appear Click Finish 2 Connection Manager Installation completed Welcome Sy Connection Manager has been installed RN 2 Terms of Egis 7 z ewer Final installation options F Create a shortcut on the desktop V Start Connection Manager after this installation Launch Connection Manager when Windows starts 3 Installation Type 4 installing 5 Done Cancel lt Back Finish Important Do not remove your dongle yet If you ve already had a version of Connection Manager installed on your computer you may get a pop up message asking you if you want
16. ent charges section You ll get a pop up when you ve nearly used up your data We ll also send you a text to your Connection Manager For more information on receiving text messages go to page 33 Extra charges We recommend using wifi or your home broadband network to download large files If you d like a guide on how much data you re likely to use click More gt Favourites gt then double click on O Data Calculator If you use up your monthly data allowance before your next bill date you will need to buy additional data Bolt Ons 26 1 Goto o2 co uk 2 Sign in with your mobile broadband username and password 3 Click My O gt View bill balance 4 Click Data in the My allowances section and then click Manage Bolt Ons gt Add Bolt Ons 5 Choose from our one off or monthly data Bolt On options then click Add to basket 6 Click Go ahead to confirm your selection and then tick the Terms and Conditions box Click Continue I m happy with my Bolt Ons to finish If you choose not to buy additional data Bolt Ons you can still use mobile broadband but at a much slower speed until your next bill date Tip Some of our older Pay Monthly mobile broadband tariffs do not allow additional data Bolt Ons When you exceed your monthly data allowance you will be charged for any extra data you use Please call us on 0844 809 0202 if you are unsure which mobile broadband tariff you have 27 Using mobile broadband abroad If
17. er it will import your existing network settings and connect you to them automatically If you re on Windows XP make sure you have Service Pack 2 or 3 31 Public wifi hotspots Public wifi hotspots are wireless networks The first time you connect to a public wifi hotspot you may be asked to register O Wifi You can get free wifi access at thousands of O Wifi hotspots across the country giving you fast internet apps and more Using wifi also means that you save your 3G data allowance for when you need it Once you ve registered to use O Wifi we ll automatically sign you in whenever you re near a hotspot There s no usernames no passwords Just fast reliable easy to use internet for free To find your nearest O Wifi hotspot go to o2wifi co uk hotspots 32 Text Messages When you re on the O mobile network you can send and receive texts from Connection Manager using your mobile broadband number GSM GPRS EDGE also work You ll need to plug in your dongle to do this Important If you re on Pay amp Go you can receive texts but not send them When you get a new text You ll get a pop up at the bottom of your screen Text received X To read your texts 1 Click the 5 in Connection Manager 2 Click the Inbox tab to see your texts 3 Click on any text you want to read Unread messages will be in bold 33 To send a text 1 2 Tip Click the 2 in Connection Manager Choo
18. eses C2 Mesie Sroseberd Pey amp Go cu ewy sccests UK registered pernet metees Ab in ma feios teiow se we can mp up your aaea siowance Eme care cecais Cane nesse nana Type in your card details Click Pay Now If your bank uses extra security you ll be asked to type in your password Just follow the on screen instructions Click Continue You need to disconnect before using the internet Click Disconnect in Connection Manager then Connect Checking your balance and usage To check your balance go to the mobile broadband access website mbb o2 co uk Tip You can also get there by clicking View Usage amp Buy Access in Connection Manager Type in your mobile broadband number and click Continue to see how much time and data you have left in your allowance Pay Monthly Checking your bill You can see your bill anytime at 02 co uk Sign in with your mobile broadband username and password and choose My Oo You need to use your mobile broadband account details to check your mobile broadband bill If you re on Pay Monthly for your mobile you ll have a separate username and password for that We ll also send you an email when your next bill is ready to view online Your monthly bill date will be the date of your email or the date written on your bill if you asked for a paper copy 24 Don t worry if you don t know your bill date when you re setting up Connection Manager you can enter it at any time by
19. for the use of mobile devices They recommend that if you are interested in further reducing your exposure then you can easily do so by limiting your usage or keep the device away from the head and body For more information you can go to www alcatelonetouch com Additional information about electromagnetic fields and public health are available on the following site http AWwww who int peh emf The USB Modem is equipped with a built in antenna For optimal operation you should avoid touching it or degrading it 39 This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The entire copy of the Declaration of Conformity for your telephone can be obtained through our website www alcatelonetouch com C 0700 40 Warranty statement This Limited Warranty shall apply to the Mobile Broadband dongle Device including all accessories contained within the original O box Accessories Hereafter the Products means the Device and or the Accessories as the context requires O2 warrants that the Products are free of defects in materials and workmanship at the time of its original purchase Limited Warranty This Limited Warranty is subject to the following terms and conditions 1 This Limited Warranty is given only to the original purchaser of the Products Customer It shall neither exclude nor limit a any statutory rights of the Customer or b a
20. here can I find my mobile broadband number You cen find this number en the credit card siese Polder that come with your sim Keep mis nanber safi Srovided scece for you to Jet it down in the peck Wet came mith yaur sm ree Anene Save E as a COMLACT ia you mowi phone sares Sook to tep up Peck yow baance and mhen calling customer serv ees Weve nity met hees tardy in your matet o Moone bresobans oonpe 3 Click Buy Data for yourself C2 MePa Weie bossbesd BuyOets a O i gt Orgs rae e3 esusen tron Tip It s a good idea to bookmark this page Choose Package M re raap 2 Type in your mobile broadband number if it s not already mangeenniannannived there Click Sign in I gt easy to wp wo ras motile brosdtend dace for your O2 device Choose from either ow 200MD cally or LGD er Ia moreny packages Our mabile broscberd vecheges will run ost orce youve wed up your Cale efomance oF the Une serio ensien RR er comes FR Tip Your mobile broadband number is on the card you popped your sim out of and on your dispatch note if you bought it online If you have a Pay amp Go sim you can also find your number in Se i Connection Manager by clicking Help ed Andata 38 hos per 4 Choose from our daily or monthly options then click Buy Now 21 23 eoo 02 FrePay Mache Broachand raymen ea GD Naat gt Orem renat coaire heepanage card Tyoe UE g Buy data access e e ayos Qeme Ber p
21. ible for any loss of data or removable storage media 7 THIS WARRANTY SHALL NOT APPLY IN THE FOLLOWING CIRCUMSTANCES a O or its authorised agent was not notified by the Customer of the defect within fourteen 14 days after the appearance of the defect within the Warranty Period or 41 b the Products were not returned to O or its authorised service agent within 30 days after the appearance of the defect within the Warranty Period or c deterioration of the Products due to normal wear and tear or d use other than in accordance with the user manual rough handling exposure to moisture dampness or extreme thermal or environmental conditions or a rapid change in such conditions corrosion oxidation unauthorised modifications or connections unauthorised opening or repair repair by use of unauthorised spare parts accidents forces of nature or other actions beyond the reasonable control of O including but not limited to deficiencies in consumable parts such as batteries which all by their nature have a limited lifetime and breakage or damage to the camera lens unless the defect was caused directly by defects in materials or workmanship This Limited Warranty does not cover physical damage to the surface of the Products including cracks or scratches on the LCD screen or camera lens or e the Product serial number or IMEI number has been removed defaced altered or is illegible or f the defect was caused by a defective f
22. installation 1 Welcome 2 Terms of License peat fone Please note All rights reserved O2 is a brand of Telef nica This program is cere protected by Intellectual Property Laws and international treaty provisions unauthorised full or partial duplication or distribution could give rise to severe ivil and criminal sanctions and will be subject to the maximum penalty stipulated by the Law 4 installing To continue press Next If you want to exit the installation press Cancel net 7 8 Read the agreement If you agree tick the box Click Next 2 Connection Manager Terms of license 1 Welcome 2 Terms of License 3 Installation type 4 installing Connection Manager End user License Agreement By clicking on the Accept button during the installation of the software you confirm that you are bound by the terms of the license agreement by which you are entitled to use the software under the conditions detailed below This software is the property of Telefonica M viles Espa a Use of this software is allowed on the assumption that the user commits to using it according to applicable laws the conditions stipulated in this agreement morals generally accepted good customs public order and in general to V I agree to the terms of the license se neato You may be asked to uninstall a previous version of Connection Manager Click Next If not
23. ny of the Customer s rights against the seller dealer of the Product 2 For the purposes of the Device a twenty four 24 month period commencing on the date of pur chase of the Device by end user customer and for the purposes of the Accessories a six 6 month period commencing on the date of purchase of the accompanying Device by end user customer the Warranty Period 3 This Limited Warranty may not be sold on assigned transferred or given to any subsequent purchaser or acquirer of the Products This Limited Warranty is only valid and enforceable by those Customers who have purchased the Products in the UK 4 Throughout the Warranty Period O or its authorised agent will at their discretion without charge and subject to Clause 7 repair or replace any defective Products Repair or replacement may involve the use of functionally equivalent reconditioned unit O will return repaired Products or replacement Products to the Customer in good working condition All replaced faulty parts or components will become the property of Op Ol If O repairs or replaces any Products the repaired or replaced Products shall continue to be warranted for the remaining time of the original Warranty Period or for three 3 months from the date of repair or replacement whichever is longer 6 Before returning any Device you are responsible for ensuring that you back up data and remove any personal information from the Device O is not respons
24. r dongle into a USB port on your computer Look for the USB port symbol 4 Wait a few minutes If the AutoPlay window pops up click Run AUTORUN EXE Tip If it takes more than a few minutes do it manually by going to Start gt My Computer Right click on O2 dongle and choose Open Autoplay Connection Manager will get ready to install This may take a few minutes p a AutoPlay l me x CD Drive E O2 dongle O E Always do this for software and games Install or run program from your media N Run AutoRun exe QE published by HUAWEI Technologies Co Ltd General options Open folder to view files using Windows Explorer Vi l ion contro el If the User Account Control message appears click Allow or Yes depending on which version of Windows you re using Foara O O Do you want to allow the following program to make W changes to this computer Ry Program name Connection Manager WS Verified publisher INDRA SISTEMAS S A File origin Removable media on this computer show details ne Change when these notifications appear You ll see the Welcome screen Close any other programs you have open on your computer Click Next 2 Connection Manager Welcome La El 2s Welcome to the Connection Manager installation program This program will install Connection Manager on your computer We recommend that you dose all other programs before starting the
25. se the New message tab In the To box type in the number you want to text Or choose one of your Contacts by double clicking their name Write your message in the Message box Click Send Click OK If you want to know when your text has been delivered tick Send delivery report Texts you ve sent will be saved in the Sent tab Tip To import your contacts from Outlook or Outlook Express click the More icon gt Contacts gt Import Choose which program you want to import your contacts from Click Next It may take a few minutes to import all your contacts 34 Text Notification If you re a Pay Monthly customer we ll send you a text to let you know when you ve nearly used up your data How much does it cost Receiving texts is free To find out what it costs to send them check the mobile broadband support pages 02 co uk support Important Sending and receiving messages when you re abroad is more expensive See o2international co uk for more details 35 Mobile broadband not working If you re having problems installing your mobile broadband try one or more of these steps Check the sim card Take out the sim card and wipe it with a dry cloth When you put it back in the sim card tray make sure the gold chip is facing down You can check the sim card works by trying it in an O mobile phone If it doesn t work in that either call us on 0844 847 0202 if you re on Pay Monthly or 0844 809 0222 if you re
26. unction of the cellular network or g the defeat was caused by the fact that the Products were used with or connected to an accessory not approved or provided by O or used in other than its intended use and where it can be shown by O that such defect is not the fault of the Products h repairs performed by service centres that have not been authorised by O 8 In the event of Product failure the customer should take the following actions a Refer to the user manual in order to identify and possibly correct the problem b If the problem cannot be resolved by reference to the user manual the Customer should return the Product to the place where it was purchased 9 THIS LIMITED WARRANTY STATES THE ENTIRE WARRANTY GIVEN BY O TO THE CUSTOMER IN NO EVENT SHALL O BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE WHATSOEVER INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS TO THE FULLEST EXTENT THAT THOSE LOSSES OR DAMAGES CAN BE DISCLAIMED BY LAW O does not exclude or limit liability for personal injury or death resulting from its own negligence This Limited Warranty does not affect the Customer s statutory rights in law specific to the country of purchase such rights remain protected If you purchased the Products in the UK this Limited Warranty is given to you by Telef nica UK Limited registered office 260 Bath Road Slough Berkshire SL1 4DX UK 42 43 44
27. you to get the most out of your mobile broadband service A weak signal may mean you re in a poor coverage area To check your coverage and for support go online to www o2 co uk coveragechecker or send CHECK followed by the postcode where you are to 61202 from your mobile phone e g CHECK SL1 4DX Keep your number safe It s a good idea to save your mobile broadband number in your phone s address book You ll find it on the card you popped your sim out of and on your dispatch note if you bought it online You ll need it to use wifi or to call our customer services team for help If you re on Pay amp Go you ll also need your number to buy data and a credit or debit card Putting in the sim 1 2 Hold your dongle with the O logo facing upwards Holding the dongle firmly use your thumb to slide the sim cover left and lift the cover off 12300 1 X230 ZAALEU 1 f 6 xt x 7602000172762 mm TT Take the sim card that came with your pack and slide it into the tray with the gold chip facing down Slide the sim cover back on it should click into place What the light on your dongle means The light on your dongle shows you what kind of network you re connected to or if there s an available network near you Your dongle will automatically connect to the fastest available network Your a dongle s light LED Indicator Description eo Flashing Green amp Red Searching for network
28. ype Installation Summary Standard Install on Macintosh HD This will take 30 6 MB of space on your computer Click Install to perform a standard installation of this software on the disk Macintosh HD Change Install Location 16 7 If your Mac asks you for your admin name and password type it in Click Install Software Installer is trying to install new software Type your password to allow this Password Cancel GinstalliSoftware Change Install Location Go Back Install 2 You will get a notification asking you to restart after installing Click Continue Installation AAN n When this software finishes installing you E must restart your computer Are you sure introducs if you want to install the software now Destinati iter Installatit C Cancel _ Continue installation of Installatio a Summary O a Connection Manager will start to install You ll get a message when it s done 10 Click Restart to finish Introduction Destination Select Installation Type Installation Summary O The installation was completed successfully The installation was successful The software was installed Click Restart to finish installing the software 11 You are now ready to use Connection Manager Go to Applications gt Connection Manager and add the icon to your dock
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