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DS-Mobile Client Installation & User Guide

1. Generations Information Use this screen to select a specific generation of a file for restore Highlight the generation you want in the list and click Select The Restore Data Wizard will refresh to reflect the new backup selection Login Use this screen to connect to the DS Mobile Client service Type your User Name This must be a valid active account Administrator level on the computer where the DS Mobile Client service is running Password Type your password User Name Select the domain or server on which the username and password will be veri fied i e DS Mobile Client validates supplied credentials with this domain or From server e This option only appears if the DS Mobile Client computer belongs to a Win dows Domain Use currently Select this option to use your current logged on Windows Username and Password logged in user to connect to the DS Mobile Client Re Register Use this screen to re register the DS Mobile Client s hardware information with the DS System Registration Info section Customer name Your customer account name Account Your customer account number on DS System DS Client This DS Mobile Client s number on DS System Re Register section Click to re register this DS Mobile Client s hardware installation with the DS System Re Register e This must be performed together with your Service Provider who must permit the DS Mob
2. v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Generated on 6 13 13 Page 53 Confidential Asigra Knowledge Base Recovery is Everything DS NOC monitoring connections Creation Date August 31 2011 Revision Date August 31 2011 Product DS Mobile Client Summary Note The information in this article describes behavior that is transparent to DS Mobile Client users No configurations are required A DS Mobile Client can be configured for monitoring by a DS NOC Network Operation Control server It must be enabled either by you or your Service Provider from the DS NOC server This means your DS Mobile Client will send event information backup logs to the DS NOC for monitoring purposes Connections to the DS NOC are attempted in the following order 1 Auto detect Proxy Server e DS Mobile Client automatically tries to detect if its network environment is using a proxy server If it can detect and use the proxy server then connection to DS NOC will be performed through it If it fails to detect a proxy server DS Mobile Client will attempt a direct connection to DS NOC server 2 Direct connection to DS NOC server e DS Client connects directly to DS NOC The protocol HTTP or HTTPS will be automatically selected based on the DS NOC address The information provided in this document is provided AS IS without warranty of any kind ASIGRA Inc ASIGRA disclaims all warranties either e
3. Logs on page 39 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 30 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Synchronize Synchronization compares the actual online storage on the DS System with the DS Mobile Client s database with to ensure it is correct 1 Highlight the backup set you want 2 Right mouse click Synchronize mm Admin Rd Reregister 4 Recovery gt Synchronization Settings 2 About DS Mobile User 3 The synchronization will start immediately 4 Check the Activity Log Tab for results If you see any errors you can check the Event Log e See Logs on page 39 Change Credentials Changing credentials of a backup set may be necessary if required by your network security See Edit a Backup Set on page 32 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 31 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Edit a Backup Set Backup sets are listed in the Asigra UI window You can cycle through a long list with the TAB key 1 Highlight the backup set you want to edit from the list in the main Asigra Ul window Last backup Test backup files PPM DS Client Computer WINSPROX64_179 Protected file ge w Cr
4. lt schedule start when 14 00 gt lt schedule end when 06 00 after days 1 gt lt schedule frequency gt DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 42 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything lt schedule tasks run retention yes gt lt run schedule gt lt schedule details gt lt schedule gt lt schedules gt lt retentions gt lt retention rule name Retention For XML Backup Set 01 replace existing yes gt lt delete options gt lt delete removed unit 30 unit type days generations 0 gt lt delete options gt lt retention options gt lt retention most recent generations 1 gt lt retention time validity 1 validity type weeks gt retention every unit 1 unit type days retention time lt retention time validity 1 validity type months gt lt retention every unit 1 unit type weeks lt retention time gt el lt retention time validity 1 validity type years gt lt retention every unit 1 unit type months gt lt retention time gt gt lt retention options gt lt retention rule gt lt retentions gt lt backup sets gt lt create backup sets gt lt new file system backup set gt lt basic set info name XML Backup Set 01 owner Administrator owner from replace existing yes gt lt source server gt lt ser
5. Asigra Recovery is Everything Exclude Filters If you selected All Files you can also exclude files with known extensions that are never required for backup Hover the cursor over the filter name to see what file extensions it will include e Exclude temporary files Exclude backup files e Exclude file extensions This option allows you to specify the extension s to exclude Multiple extensions can be separated by the character Extensions can be any length as long as the file system accepts those characters Include Filters If you do not select All Files you must specify at least one of the inclusion filters Hover the cursor over the filter name to see what file extensions it will include e Documents e Videos Music e Pictures e E Mails e Custom file extensions This option allows you to specify the extension s to include Multiple extensions can be separated by the character Extensions can be any length as long as the file system accepts those characters Data Location filters applied e Remember that backups of data at the Data Location will have the selected include exclude Specific Location These are commonly backed up locations you might select for backup All User Documents Backs up the Documents folder from the DS Mobile Client computer s Documents and Settings All Users path e Desktop If logged in as user Administrator this will sh
6. Everything Main Window Once you have successfully connected to the DS Mobile Client the Asigra UI Window activates Title Bar Shows the login name and location usually 127 0 0 1 for the local computer lap top Shows a list of the backup sets that have been defined on the DS Mobile Client If you click on a backup set its properties are displayed to the right The Action and Backup Set Edit buttons will activate or be grayed out depending on what can be performed List e You can highlight a backup set with the mouse or use the arrow keys to cycle through each set in the list e To rename a backup set double click on its name The action buttons except New Backup Set work on the backup set highlighted in the Backup Set List Action e New Backup Set Buttons e Delete e Backup Now e Restore Now Edit Buttons The Edit buttons work on the backup set highlighted in the Backup Set List e Protected Items e Schedule e Retention Running Activities Tab Shows any activities that are currently running on the DS Mobile Client If possible you can use the Stop button to end the highlighted activity e Stop Click this button to try to stop a highlighted activity from the current activities list Activity Log Tab Shows a list of all the activities logged by the DS Mobile Client You can filter the list by date e Events Click this button to open the Event Log Viewer for the highlighted activ
7. aaaaaaaa e Keep the key s in a secure location It is necessary if you ever need to reinstall your DS Client e g if the computer was destroyed in a disaster to a new computer Private Key You must set the private key for your DS Mobile Client Backup data from your DS Mobile Client installation will be encrypted with this key Account Key Common backup data from all your DS Mobile Client regular DS Client installations will be encrypted with this key Encryption key forwarding to DS System e Check to have DS Mobile Client forward the encryption key s to the DS System the first time it connects with DS System NOTE If you forward the keys they will remain encrypted on the DS System However your Service Provider will be able to create a valid CRI file containing the encrypted keys This file will be able to recreate a working version of this DS Mobile Client Make sure this conforms to your security policies before enabling this option Once you have made all the initial DS Mobile Client configurations click Finish to register with the DS System e fregistration is successful you will be able to use DS Mobile Client immediately Refer to the DS Mobile Client User Guide for more information Custom Wrapped Installation If you downloaded the installation from your Service Provider s Web Site it will probably be their customized version This simplified custom wrapped installation already conta
8. all members of the Local User Group user group on the DS Mobile Client computer To indicate the local DS Mobile Client computer use the character for the from parameter user role role administrator name Local User Name from Note This assigns the administrator role to the specific user Local User Name on the DS Mobile Client computer To indicate the local DS Mobile Client computer use the character for the from parameter DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 46 Asigra Inc All Rights Reserved Confidential Asigra Knowledge Base Recovery is Everything Knowledge Base The Knowledge Base contains articles on specific areas of DS Mobile Client operation DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 47 Asigra Inc All Rights Reserved Confidential Asigra Knowledge Base Recovery is Everything Backup amp Restore of individual E Mails from Microsoft Outlook Creation Date March 06 2010 Revision Date March 06 2010 Product DS Mobile Client Summary DS Mobile Client provides the E Mail option when creating new backup sets This will apply a filter to the selected backup folders that includes the various known file extensions belonging to major E Mail applications e g ost or PST for Microsoft Out
9. backup items from My Computer Password F3 Use DS Client Account Dialog Help See Data Source and Login Information on page 57 e Select the Data Source Normally for laptops you would use the default My Computer selection If connected to the cloud network you can browse to select another machine In the Login Credentials section select the user account that DS Mobile Client will use to access the files on the data source The default is the same user name as the one currently used to log in through the Asigra Ul DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 19 Asigra Inc All Rights Reserved Confidential User Guide Recovery is Everything f you have selected another computer you must supply valid access credentials to the selected machine Specify the user name in the following format lt computer name or domain name gt user name Where lt computer name_or_domain name gt is either the computer name or domain name where the corresponding user name is defined 3 Click Next to continue The New Backup Set Wizard appears on the Select items tab Select Items Select the items to backup Files To Backup Bil All Files FB Documents 555 ES Videos Q Music Pictures Emails Custom file extensions separate by Data Location O Specific Location All User Documents Sele
10. buttons work on the backup set highlighted in the Backup Set List See Edit a Backup Set on page 32 Edit Buttons e Protected Items Schedule e Retention Action Buttons Shows any activities that are currently running on the DS Mobile Client If pos sible you can use the Stop button to end the highlighted activity Shows a list of all the activities logged by the DS Mobile Client You can filter Activity Log Tab the list by date e See Logs on page 39 Running Activities Tab DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 18 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Working with Backup Sets Activities on DS Mobile Client center around individual backup sets Once you have created a backup set you can perform all the other related activities to it e New Backup Sets on page 19 e Backup Scheduled amp On Demand on page 24 Restore on page 26 e Delete on page 30 e Synchronize on page 31 e Change Credentials on page 31 New Backup Sets You must create at least one backup set 1 Click New Backup Set 2 The New Backup Set Wizard appears on the Data Source and Login Information tab New Backup Set Specify the computer to be backed up and the login credentials used to perform the backup The backup set will
11. e Encryption Type Select from the available types Stronger encryption requires longer keys Key Enter the key Confirm Re enter the key to verify the string is correct You cannot change this key once it is set Encryption key forwarding to DS System e Check to have DS Mobile Client forward the encryption key s to the DS System the first time it connects with DS System NOTE If you forward the keys they will remain encrypted on the DS System However your Ser vice Provider will be able to create a valid CRI file containing the encrypted keys This file will be able to recreate a working version of this DS Client Make sure this conforms to your security policies before enabling this option Connect to DS System and verify information e Check to have DS Mobile Client verify the configured information when you click Finish A popup will appear explaining the results 8 Once you have made all the initial DS Mobile Client configurations click Finish to register with the DS System e If registration is successful you will be able to use DS Mobile Client immediately WARNING If you change the Private Key after it has been set and this DS Mobile Client is registered with the DS System this will cause DS Mobile Client to fail to start DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 38 Asigra Inc All Rights Reserved C
12. from the DS System side with a lock icon mm Created from GUI Same DS Client Computer NWINSPROX64 179 mm Created from GUI 2 masa twee DS Client Computer WINSPROX64_179 gall XML Backup Set 01 PC ffi DS Client Computer WINSPROX64_179 Running Activities 9 Activity Logs Logout Last backup 03 11 2013 10 13 50 AM Protected file generations 1004 Protected size 76 01 MB cr CY E e Backup sets created by the end user may only be restored if backup data exists online or deleted They cannot be backed up DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Page 52 Confidential Knowledge Base Asigra Recovery is Everything 2 Backup sets created by the Centrally Managed Backup Policy will appear with a lock icon superimposed Created from GUI DS Client ComputenWINBSPROX64 179 Created from GUI 2 DS Client ComputenWINSPROX64 179 XML Backup Set 01 ES ps client Computen wiNsPROX64_179 XML Backup Set 02 2 Ds client Computer WINBPROX64_179 Running Activities 9 Activity Logs r x Last backup Never backed up Backup Now Restore Now Protected file generations Protected size 0 Byte s From the Asigra UI window you will only be able to perform on demand backups and restores All other tasks are scheduled according to the instructions f
13. its sub folders from the local DS Mobile Client computer The backup set uses the credentials of the user Administrator verified from the domain name server A more realistic scenario would be Administrator from the local DS Mobile Client computer itself The Regular Expression RegEx is an optional filter that in this example only permits backup of files with the specified file extensions Without this option all items in the backup folder will be backed up IMPORTANT NOTE For each backup set you create you must create a separate schedule and retention rule Do not share a schedule or retention rule with different backup sets lt xml version 1 0 encoding UTF 8 lt DOCTYPE client config SYSTEM asigra_conf dtd gt lt client config version 1 2 gt lt schedules gt lt schedule name Schedule For XML Backup Set 01 replace existing yes gt lt portable schedule gt lt schedule details gt lt run schedule gt lt GUI Monthly schedule option cannot coexist with weekly schedule lt lt schedule monthly every 1 gt lt schedule on month day day 19 gt lt schedule monthly gt gt lt schedule weekly every 1 gt lt week day day Mon gt lt week day day Tue gt lt week day day Wed gt lt week day day Thu gt ay Fri gt ay Sat gt ay Sun gt lt week day lt week day d d d week day d schedule weekly lt schedule frequency gt
14. patch and some configurations Creation Date June 30 2010 Revision Date September 26 2012 Product DS Mobile Client Summary When DS Mobile Client is installed on Windows Vista or Windows 20068 all supported versions you are not able to backup Windows 7 or Windows 8 files Windows 2008 R2 files are not supported either but DS Mobile Client is not supposed to backup any server files The following configurations need to be done before you backup a Windows 7 Windows 8 file 1 Goto the services panel enable Remote Registry service 2 Configure Remote Registry service to automatically start 3 Apply Microsoft fix KB973278 After these configurations you should be able to backup remote Windows 7 Windows 8 files The information provided in this document is provided AS IS without warranty of any kind ASIGRA Inc ASIGRA disclaims all warranties either express or implied In no event shall ASIGRA or its business partners be liable for any damages whatsoever including direct indirect incidental consequential loss of business profits or special damages even if ASIGRA or its business partners have been advised of the possibility of such damages Asigra Inc All Rights Reserved Confidential DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 51 Asigra Inc All Rights Reserved Confidential Knowledge Base Creation Date January 10
15. restored e g C MyOutlookBackupFolder backup_20100301 PST DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 49 Asigra Inc All Rights Reserved Confidential Asigra Knowledge Base Recovery is Everything You will now see an additional set of folders added to your folder list which you can expand Expand the list and select the Inbox folder e In this folder select the messages you want to restore to the original Inbox folder Drag amp drop them to the default Inbox folder Close the additional set of folders that you just added from your folder list The information provided in this document is provided AS IS without warranty of any kind ASIGRA Inc ASIGRA disclaims all warranties either express or implied In no event shall ASIGRA or its business partners be liable for any damages whatsoever including direct indirect incidental consequential loss of business profits or special damages even if ASIGRA or its business partners have been advised of the possibility of such damages Asigra Inc All Rights Reserved Confidential DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 50 Asigra Inc All Rights Reserved Confidential Asigra Knowledge Base Recovery is Everything Troubleshooting Remote backup of Windows 7 Windows 8 files requires a Microsoft
16. to the specified amount of generations but it automatically deletes any data that does not meet the retention policy Time based Online Retention ations Keep most recent gener This is the maximum generations per file e This is a mandatory default selection It cannot be turned off e Valid values from 1 9999 default is 3 day for 1 week Keep one generation per This is optional e Every time retention is enforced at least one generation from each day of the past week will be kept week for 1 month Keep one generation per This is optional e Every time retention is enforced one generation will be kept for the most recent month month for 1 year Keep one generation per This is optional e Every time retention is enforced one generation will be kept for each month from the last year Retention for files deleted from source source Apply retention if files have been removed from Select to activate this retention option If selected you must specify the following e Minimum age of deleted files This amount of time must have passed since the backed up file was removed from the source backup location Number of generations to keep By default this is set to 0 which means all generations will be deleted If specified this number of generations of the file will be kept online the latest generations are kept DS Mobile Client Installation amp User Guide M
17. 2 Update from DS System Service Provider The other method a config update xml file can be distributed to a DS Mobile Client is through the DS System s Centrally Managed Backup Policy e See Centrally Managed Backup Policy on page 52 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 40 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything About When logged in to DS Mobile Client you can view information about the current installation 1 In the main Asigra UI window Right mouse click gt About Asigra UI 2 The About DS Client Info screen appears Ul Version 12 0 0 0 Copyright ASIGRA Inc cose DS Client Version LPAUEGT DS Client Language en DS Client Type DS Mobile Client Operating System Windows NT Version 6 2 Build Database Build 258 DS Client Build 12 DBMS Embedded Database Service Account LocalSystem asigraencmodule_x64 dll 1 0 Dialog Help See About on page 56 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 41 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything SAMPLE config update xml file The following is a sample XML file e twill create one file system backup set named XML Backup Set 01 backing up C Windows and all
18. 2 SP2 NO x86 32 bit e Enterprise SP2 e Enterprise R2 SP2 e Standard SP2 Windows 2003 Server 5 standard eo x64 64 bit Enterprise SP2 NO e Enterprise R2 SP2 e Data Center SP2 e Ultimate SP2 e Yes e Enterprise SP2 Yes Windows VISTA f i Home Basic SP2 NO x86 32 bit or x64 64 bit s Business SP2 Yes e Home Premium SP2 NO e Standard SP2 Windows 2008 Server e Standard R2 SP1 NO x86 32 bit e Enterprise SP2 e Enterprise R2 SP1 e Standard SP2 e Standard R2 SP1 Windows 2008 Server e Enterprise SP2 NO X64 64 bit e Enterprise R2 SP1 e Data Center SP2 e Data Center R2 SP1 e Starter SP1 e NO e Home Basic SP1 NO Windows 7 e Home Premium SP1 NO x86 32 bit e Ultimate SP1 e Yes e Enterprise SP1 e Yes e Professional SP1 e Yes Home Premium SP1 NO Windows 7 e Ultimate SP1 e Yes x64 64 bit e Enterprise SP1 e Yes e Professional SP1 e Yes Windows 8 PIN bud x86 32 bit or x64 64 bit Enterprise e Yes Windows 2012 Server Essentials EO x64 64 bit e Standard NO e Datacenter NO Refers to DS Mobile Client MSI Deployment via Active Directory capability for instructions see DS Mobile Client Mass_Deployment_User_Guide pdf You can install DS Mobile Client on Windows 2003 2008 2012 Server However you cannot create backups of the local machine Windows Server Operating System backup sets are not supported Asigra Inc All Rights Reserve
19. 2011 Revision Date January 10 2011 Product DS Mobile Client Summary Asigra Recovery is Everything Centrally Managed Backup Policy This is enabled by your Service Provider from the DS System side If a Centrally Managed Backup Policy is enabled for this DS Mobile Client it means all configurations backup sets schedules retention rules etc are managed by the DS System You will only be able to perform on demand backups and selective restores from existing backup sets Details If a Centrally Managed Backup Policy is enabled some menus will be disabled and any backup sets created by the policy will have the image of a lock super imposed over the backup set icon e DS Mobile Client checks for a new policy on every connection with DS System This covers the configurations for backup sets schedules and retention rules e DS Mobile Client skips any policies that have already been applied e Policies are configured from the DS System side in an XML file This file is downloaded to the DS Mobile Client installation directory and applied as a standard config update xml file For a description of how this is manually performed from the DS Mobile Client side see section To update a DS Mobile Client using config update xml on page 40 1 When a Centrally Managed backup policy is enabled the backup set list in the Asigra UI window will identify the sets that are managed by the Service Provider
20. 3 10 18 2 files 328 25 MB WINSPROX __179 Test bac Admin Reregister Recovery Synchronization Settings About DS Mobile User Monday March 11 2013 10 16 45 AM On den a Activity Log Tab Edit Backup Set buttons Running Activities Tab ld d dn Beg Items Shows any activities currently Schedule running on the DS Mobile Client e Retention Dialog Help Ti Shows the login name and location usually 127 0 0 1 for the local computer itle Bar laptop Shows a list of the backup sets that have been defined on the DS Mobile Client If you click on a backup set its properties are displayed to the right The Action and Edit buttons will activate or be grayed out depending on what can Backup Set List be performed e You can highlight a backup set with the mouse or use the arrow keys to Cycle through each set in the list e To rename a backup set double click on its name DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 17 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything The action buttons except New Backup Set work on the backup set high lighted in the Backup Set List e New Backup Set See New Backup Sets on page 19 e Delete See Delete on page 30 Backup Now See Backup on demand on page 24 e Restore Now See Restore on page 26 The Edit
21. 32 characters For better security do not use dictionary words or proper names and try to randomly mix numbers in with the letters e Auto complete feature If you do not specify the full amount of characters in the Key field the GUI will fill in the remainder by repeating the string of characters you have entered e g entering 123 with AES 128 will generate an encryption key of 1231231231231231 or entering a for DES will generate the encryption key aaaaaaaa e Keep the key s in a secure location Your ability to select the same encryption type and re enter the same key is necessary if you ever need to reinstall your DS Mobile Client to a new computer e g if the computer is destroyed in a disaster You must set a private key for this DS Mobile Client Backup data from your DS Mobile Client installation will be encrypted with this key e Encryption Type Select from the available types Stronger encryption Private Key requires longer keys e Key Enter the key e Confirm Re enter the key to verify the string is correct You cannot change this key once it is set You must set an account key if more than one DS Mobile Client belongs to your customer account Common backup data from all your DS Client installations will be encrypted with this key Once the account key is set all DS Clients from this customer must be configured with that same account key Account Key e Encryption Type Select from the availab
22. AES 192 requires 24 characters and AES 256 requires 32 characters For better security do not use dictionary words or proper names and try to randomly mix numbers in with the letters e Auto complete feature If you do not specify the full amount of characters in the Key field the GUI will fill in the remainder by repeating the string of characters you have entered e g entering 123 with AES 128 will generate an encryption key of 1231231231231231 or entering a for DES will generate the encryption key aaaaaaaa e Keep the key s in a secure location Your ability to select the same encryption type and re enter the same key is necessary if you ever need to reinstall your DS Mobile Client to a new computer e g if the computer is destroyed in a disaster You must set a private key for this DS Mobile Client Backup data from your DS Client installation will be encrypted with this key Type Select from the available types Stronger encryption requires longer Private Key keys Key Enter the key Confirm Re enter the key to verify the string is correct You cannot change this key once it is set You must set an account key if more than one DS Mobile Client belongs to your customer account Common backup data from all your DS Client installations will be encrypted with this key Once the account key is set all DS Clients from this customer must be configured with that same account key Account Key
23. Asigra Recovery is Everything DS Mobile Client Installation amp User Guide MODERN UI igra Inc All rights reserved DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 1 Asigra Inc All Rights Reserved Confidential Asigra Recovery is Everything Assumptions The following assumptions are made about the audience for this document Familiarity User is familiar with the Operating System platform User is familiar with basic Internet browsing Correct Input User enters the correct data e g user names passwords etc when asked or required If invalid data is entered an error message will appear and you will be forced to correct the error before you may proceed Canceling activities The option to cancel the current activity in some cases the option is No will exit the activity Disclaimer Information in this document is subject to change without notice and does not represent a commitment on the part of ASIGRA Inc ASIGRA Inc makes no representation or warranty express implied or statutory with respect to and assumes no responsibility for the accuracy completeness sufficiency or usefulness of the information contained herein This document may contain sample screen shots used to demonstrate Asigra Cloud Backup procedures All information appearing in this document is used for illustration purposes only and it shoul
24. Notes v12 2 Revision Date June 13 2013 e Installation Guide on page 6 e User Guide on page 15 DS Mobile Client Installation amp User Guide MODERN UI v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Generated on 6 13 13 Page 3 Confidential Asigra Recovery is Everything Installation Guide vsus hp REREERG EE FERE REEEER RENE H RA WEE RETE ER ARR RE 6 Before you install or upgrade esseeeeeeeeee RR m hn 7 I Supported Platforms llli 7 Il Hardware amp Software Minimum Requirements leise eere 8 III Obtain the DS Mobile Client Installation Program 0 0 0 ee ee 8 IV Select your encryption key S 0 6 RR IRI 8 V Log in to target installation computer lille RII 9 Run the DS Mobile Client Installation Program sseeseeee nn I 10 Step 1 Run Installation Package iissislseeele RR Re 10 Step 2 Select Installation Location 0 0000 cece 10 Step 3 Specify the DS Mobile Client Service Logon Account liliis else 10 Step 4 Complete the Wizard 0 0 2 2 lr 11 Step 5 Connect to DS Mobile Client and perform initial configuration 11 Custom Wrapped Installation llllsllslselllle re 13 After Running the Installation 0 ccc RII III Inh 14 Connect to DS Mobile Client and perform initial configuration llle 14 Use
25. ODERN UI v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Generated on 6 13 13 Page 64 Confidential Dialog Help ASI gra Recovery is Everything Select Schedule Use this screen to specify the schedule for a backup set Scheduling Type performed e Daily Backups e No Schedule If selected the other sections will not appear Only on demand backups can be e Monthly Backups Scheduling Day s e Daily Backup Checkboxes allow you to select each day of the week you want e Monthly Backup A field allows you to select a fixed day of the month from 1 28 Start End Time You must specify a start time e Retry backup if connection to cloud unavailable If selected the DS rte Mobile Client will retry the scheduled backup if it cannot connect to the DS System at the scheduled time Retries are attempted every minute If selected you must specify a fixed end time for the scheduled backup If the Stop At backup has not finished by this time the process will be stopped e The drop down list allows you to select a schedule window of up to 6 days Use other credentials Restore Data Wizard In this screen you must enter the username and password to connect to the restore destination Click Connect As to display the password field DS Mobile Client Installation amp User Guide MODERN UI v12 2 Revision Date June 13 2013 Asigra In
26. Provider An alternative to manually entering this information is to use a CRI file sup Browse plied by your Service Provider e Click Browse to search for this file on your network DS System Address Enter an IP address or DNS name for the DS System your DS Mobile Client will be using e A DS System with multiple addresses can be entered on one line with Address each address separated by a semi colon e f there is more than one connection configuration to the DS System is supplied you must indicate which one is Primary i e the default that DS Mobile Client will use New Click to add a new connection to list Delete Click to remove the highlighted connection from the list DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 Asigra Inc All Rights Reserved 2013 Page 57 Confidential Asigra Dialog Help Recovery is Everything DS Mobile Client Configuration Tool Select Encryption Keys This screen allows you to make the initial DS Mobile Client configurations required to connect to a DS System It automatically appears after login to an unregistered DS Mobile Client Encryption Keys e Anencryption key is case sensitive Its length in characters depends on the type and level of encryption selected DES requires 8 characters AES 128 requires 16 characters AES 192 requires 24 characters and AES 256 requires
27. S Mobile Client Configuration Tool Wizard switches to the User Information tab DS Mobile Client Configuration Tool User Information Country fef Canada Number of employees in your organization 25 49 Industry verticals Manufacturing and energy Dialog Help e You must supply the requested information about your organization by choosing from the drop down list options 6 Click Next The DS Mobile Client Configuration Tool Wizard switches to the Select Encryption Key s tab DS Mobile Client Configuration Tool Select Encryption Key s Setup needs the encryption keys that will be used to encrypt data backed up by the DS Mobile Client service Private Ke Encryption Type AES128 t Key J AY Account Key Encryption Type AES128 z key esececeeeeeseeoe Confirm Encryption key forwording to DS System E Connect to DS System and verify information Wi Dialog Help DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 37 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything 7 Inthe Select Encryption Keys section you must set the encryption key s that the DS Mobile Client will use Encryption Keys e Anencryption key is case sensitive Its length in characters depends on the type and level of encryption selected DES requires 8 characters AES 128 requires 16 characters
28. ame WINBP sigre FJ Use currently logged in user mem Dialog Help See Login on page 60 Note The From option only appears if the DS Mobile Client computer belongs to a Windows Domain 4 Enter your Credentials and press Login e Select Use currently logged in user if you want to use your current Windows login and password to automatically connect to DS Mobile Client when you launch the Asigra Ul 5 If successful the Asigra UI window activates e See Asigra UI window on page 17 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 16 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Asigra Ul window To access functions you can select from the menu options found directly below the title bar in the Asigra UI window Current Backup Set properties Action Buttons Backup Set List oO x Logout Nackup Now Restore Now Tees Last backup 03 11 2013 10 08 48 AM DS Client Computer WIN8PROX64_179 Created from GUI 2 DS Client Computer WINSPROX64_179 XML Backup Set 01 a Sail pac i e EANN 2 Backup Restore Protected file generations Protected size Right mouse Delete Click M Synchronize P Running Activities Activity Logs ype Start Time tier Name Progress Description Backup 03 11 2013 10 3 Asigiz 4 files 1 17 KB WWINSPRO 64 179XXML Bad 03 11 201
29. ay March 11 2013 07 10 14 AM Monday March 2 Retention WWINSPROX64 179 XCreated from GUl asigra 0 Backup WWINSPROX64 179XCreated from GUI 0 Weekly Admin Weekly Admin Process 0 5 If you see any errors you can check the Event Log e See Logs on page 39 Generated on 6 13 13 DS Mobile Client Installation amp User Guide MODERN UI Page 24 v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Schedule a backup set Schedules are designed for automatic unattended backups At any time you can alter the schedule of a backup set or select the No schedule option For DS Mobile Client schedules the backup task always includes a retention task that follows the backup 1 Highlight the backup set you want 2 Press the Schedule button on the right side of the Asigra UI 3 The Select Schedule tab appears The content changes depending on the Schedule Type that is selected Schedule Define the schedule parameters for this backup set No Schedule Manual on demand backups only O Daily Backup Monthly Backup Scheduling Type No Schedule Manual on demand backups only Scheduling Day s Daily Backup Monday Tuesday Wednesday Thursday Monthly Backup Fi Friday W Saturday D Sunday Start End Time Start At 02 Wil Retry backup if connection to cloud unavailable Schedule Define the sch
30. c All Rights Reserved Generated on 6 13 13 Page 65 Confidential
31. ct Items Select the items to backup Files To Backup All Files B Exclude Temporary files Exclude backup files Exclude file extensions separate by Data Location oe am Z eNbackup fi Dialog Help Inthe Files To Backup section select the type s of files to backup This will apply a filter to the backup location s selected In the Data Location section select the folder s to backup or exclude You can click Add Backup Items to open a popup wizard browser to select the target data location s DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 20 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything 4 Click Next to continue The New Backup Set Wizard appears on the Backup Options tab BackUp Options Keep a local copy of the latest generation in Dialog Help See Backup Options on page 56 This screen s setting is optional you do not have to make a selection Keep a local copy of the latest generation in If you select this option it means a copy of the latest generation of all selected backup items will be saved to this folder on the local machine Click Browse to select the folder to use Make sure you have enough space in that location to accommodate the backup The advantage of a local copy is that restores will be faste
32. d DS Mobile Client Installation amp User Guide MODERN UI v12 2 Revision Date June 13 2013 Generated on 6 13 13 Page 7 Confidential Asigra Installation Guide Recovery is Everything Note DS Mobile Client does not support backup restore of Windows Server Operating Systems You will not be able to create a backup set if the target computer is running any Windows Server OS Il Hardware amp Software Minimum Requirements You should use the best hardware possible to maximize Asigra Cloud Backup performance If applicable it is strongly recommended that you use the fastest brand name components available Hardware x86 32 bit or x64 64 bit Architecture CPU 1 or 2 2 GHz or greater 1 GB RAM if 1 Million Files or 2 GB RAM if multiple files 1 GB Free disk space for app and buffer 1 GB or more RAM Note To run this application the Microsoft INET Framework v 4 0 30139 must be installed Ill Obtain the DS Mobile Client Installation Program Contact your Asigra Cloud Backup Service Provider to register You will be provided with e Installation Disc or download from Service Provider Website Your Customer Account number A e Your DS Mobile Client number The DS System IP address Write these numbers down a space is provided for each above They are required after you finish the installation when you first launch the User Interface see Step 5 Connect
33. d for logs and popup messages 3 Follow the GUI to install DS Mobile Client A Verify Prerequisites screen appears e Click Next 4 The License Agreement page appears You must accept the license agreement to continue Click Next Step 2 Select Installation Location 1 Specify the target folder The default is C Program Files CloudBackup DS Mobile Client 2 Click Next Step 3 Specify the DS Mobile Client Service Logon Account 1 The Specify the DS Mobile Client Service Logon Account screen appears allowing you to choose the user account and password on the DS Mobile Client computer that will be used by the service e You can skip this page by leaving the fields empty and clicking Next which means the LocalSystem account will be used for the service f you specify a user it must be a member of the local computer s Administrators group f you specify the same user account and password as you are currently logged into the Windows computer with the Asigra UI will use those credentials to automatically log into the DS Mobile Client when it is launched 2 Click Next DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 10 Asigra Inc All Rights Reserved Confidential Asigra Installation Guide Recovery is Everything Step 4 Complete the Wizard 1 The Completing the Wizard screen appears once all files are copied 2 Cl
34. d be considered fictitious Copyright The software described in this document is furnished under a license agreement It is against the law to copy the software on any medium except as specifically allowed in the license agreement Asigra the Asigra logo DS Client DS System and Cloud Backup are trademarks of Asigra Inc All other brand and product names are or may be trademarks of their respective owners About Asigra Cloud Backup Asigra Cloud Backup is a unique alternative to traditional backup methods replacing conventional tape based systems with a fully automated Online solution It provides centralized and automated backups of PCs file servers and application database servers with secure offsite storage and immediate Online restoration The system uses a DS Client installed onto the customer network which hosts the Asigra Cloud Backup client application software that performs the backup and restore activity Document Prepared by Asigra Inc 1120 Finch Avenue West Suite 400 Toronto Ontario CANADA M3J 3H7 info asigra com www asigra com DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 2 Asigra Inc All Rights Reserved Confidential Document Revision History Table Version Date Asigra Recovery is Everything This shows the major changes made to this document from version to version
35. e file location to C MyOutlookBackupFolder Tip Give the file a meaningful name so you will know what is inside that file later on e g C MyOutlookBackupFolder backup_20100301 PST e Click Finish You will be prompted to set properties for the PST file Inthe Name field type a descriptive name like Backup of E Mails from March 1st Click OK to start the export DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 48 Asigra Inc All Rights Reserved Confidential Asigra Knowledge Base Recovery is Everything Create an Outlook data file and manually choose E Mails by dragging and dropping In this approach you export the E Mail s you want to a file by manually placing them in the target backup folder e Open Microsoft Outlook e Choose File gt Data File Management Inthe Data File tab click the Add button then click OK Set the Save in location to C MyOutlookBackupFolder Type in the file name what you like e g backup 20100301 PST and Click OK Give the personal folder a name e g E Mail Backup and click OK You will see an additional set of folders added to your folder list Add a new folder Inbox under E Mail Backup Drag and drop the E Mails you want to backup into Inbox of E Mail Backup e Close E Mail Backup when you are finished 3 The selected E Mails will be backed up on schedule If you
36. eated from GUI 2 fmm DS Client Computer WINSPROX64_179 Backup Sets UM XML Backup Set 01 Je Eig DS Client Computer WINSPROX64_179 a 2 The backup set information section displays details about the set and the properties buttons activate Last backup 03 11 2013 10 08 48 AM Edit Backup Set Protected file generations 33 buttons Protected Items Schedule Retention Protected size 3 Click on one of the Edit Backup Set buttons to bring up the corresponding properties screen Protected Items Opens a Protected Items Wizard This Wizard s tabs are the same as when you created the backup set On the Data Source and Login Information tab you can modify the credentials Dialog Help See Data Source and Login Information on page 57 On the Select Items tab you can modify the backup items Dialog Help See Select Items New Edit Backup Set on page 62 Schedule Opens a Schedule Wizard on the Select Schedule tab This is the same tab as when you created the backup set Dialog Help See Select Schedule on page 65 Retention Opens a Retention Rule Wizard on the Select Retention tab This is the same tab as when you created the backup set Dialog Help See Select Retention on page 64 4 Editthe backup set s properties as required using these Wizards 5 If you want to rename a backup set double click on its name in the list Type in the new name and click outside the list to save you
37. ection select when the backup will start and any other time limitations 6 Click Next to continue The New Backup Set Wizard appears on the Select Retention tab Select Retention Provide the data retention configuration for this backup set Time Based Online Retention Keep most recent generations Keep one generation per day for 1 week Keep one generation per day for 1 month Keep one generation per day for 1 year Retention for files deleted from source lll Apply retention if files have been removed from source Minimum age of deleted files Number of generations to keep o Dialog Help Inthe Time based Online Retention section select how the backup set s data will be retained online Retention means what data you want to keep DS Mobile Client Installation amp User Guide MODERN UI v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Generated on 6 13 13 Page 22 Confidential Asigra User Guide Recovery is Everything online and with DS Mobile Client you can select either by the number of generations or by the time data has remained online The Retention for files deleted from source section is optional These options only apply to files that the DS Mobile Client detects have been removed from the backup source Note On DS Mobile Client time based retention automatically runs after every backup process 7 Click Next to continue The New Backup Set Wi
38. ed on before Dialog Help See Select Items Restore on page 63 Select the backed up items you want to restore You can use the different filters to narrow the data you want to restore DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 26 Asigra Inc All Rights Reserved Confidential Asigra User Guide You can also select a specific generation to restore by highlighting a file and clicking Generations Generations Information File Name CAbackup files New Rich Text Document rtf 02 28 2013 09 17 AM AM 02 12 2013 08 50 AM 4 Once you have made your selection click Next The Restore Data Wizard appears on the Restore Destination tab Restore Destination Select the destination for restore Restore Destination Original Location Original Computer Alternate Directory Alternate computer directory Dialog Help Original Location Click Finish Original Computer alternate directory Click Next DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 Page 27 v12 2 Revision Date June 13 2013 Confidential Asigra Inc All Rights Reserved User Guide Asigra The Restore Data Wizard appears on the Use other credentials tab Supply the credentials for the restore folder and click Next Enter the credentials to be used during restore Select the com
39. edule parameters for this backup set Scheduling Type No Schedule Manual on demand backups only 9 Daily Backup O Monthly Backup Scheduling Day Day of month Start End Time Start At o2 M2 W Retry backup if connection to cloud unavailable HH MM Sep At IH stop ifrot mishe by BER Dialog Help 4 This is the same tab that appears when creating a new backup set 5 Editthe schedule as required and click Finish NOTE Ifthe laptop computer is powered off or the DS Mobile Client service is not started any schedules that were missed will attempt to be triggered if the machine or the service is started within six 6 hours from the time the schedule was supposed to run DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 25 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Restore Restoring backup set data is always on demand You can select all or part of the backed up data and apply various filters if you want only data from a particular time or fitting a particular pattern 1 Highlight the backup set you want 2 Click Restore Now or right mouse click gt Restore 3 The Restore Data Wizard appears on the Select Items tab Select Items Select the files and or directories to restore O amp backup files m Backed up on after Backed up on before Hides files remov
40. enerated on 6 13 13 v12 2 Revision Date June 13 2013 Page 34 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Recovery This option is only necessary if the DS Mobile Client database has been damaged or lost 1 Right mouse click Recovery 2 The Configuration Wizard appears on the Admin Configuration screen Recovery Recover Orphaned backup Sets no orphaned backup sets were found during the last admin process O Recover Backup History Database from the Cloud Dialog Help See Recovery on page 60 e Select the DS Mobile Client database recovery option 3 Click OK DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 35 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything DS Mobile Client Configuration Tool The DS Mobile Client Configuration Tool is launched if you connect to a DS Mobile Client that has not registered with a DS System You can also access it by right clicking in the Asigra UI window and selecting Settings 1 Right mouse click Settings 2 The DS Mobile Client Configuration Tool Wizard appears on the Enter Registration Information page DS Mobile Client Configuration Tool Enter Registration Information Setup needs to know your customer registration information Browse for a CRI file or type in the i
41. estore Destination Use this screen to select where you want to restore the data Original Location Restores data to the same location from which it was backed up e Overwrites any data of the same name e f selected you can click Finish to proceed with the restore Original Computer Alternate Directory Restores data to a different directory on the same source computer e If selected you can click Next to open a wizard to provide creden tials and select the restore destination Alternate Computer Directory Restores data to a different computer If selected you can click Next to open a wizard to provide creden tials and select the restore destination Restore Destination Computer Use this screen to select an alternate computer where you want to restore the data Destination Click the button to browse for the computer A Select Computer screen appears allowing you to browse the net worked computers for a destination You must supply valid login credentials to any alternate destination com Login Credentials puter you select Click the Connect As button to display the password field Next Once finished making your computer selection you can click Next to open the Select Restore Directory screen Restore Reason This is mandatory You must supply a reason for this restore by selecting from the drop down list Select Backup Se
42. ick Finish to complete the installation e By default Run DS Mobile Client and User Interface now is selected which will start the DS Mobile Client service and launch the GUI Note If you are using an older version than Windows 8 the operating system may be missing the required Microsoft Net framework 4 0 that is required to run the Modern UI version If this component is missing you will be prompted to download and install it Step 5 Connect to DS Mobile Client and perform initial configuration On connection to a DS Mobile Client that has not registered with the DS System you will encounter a DS Mobile Client Configuration Tool wizard where you must enter this information 1 Launch the GUI If the Login screen appears you must enter your Credentials 2 After you successfully connect to the DS Mobile Client the Enter Registration Information screen appears 9 DS Mobile Client Configuration Tool Enter Registration Information Setup needs to know your customer registration information Browse for a CRI file or type in the information below Browse Customer Name Account DS Client DSCXXXX00009 O m 10 10 40 173 3 Enter the appropriate information in each field of the screen Name Enter a descriptive name for this DS Mobile Client Account Enter your Account number DS Client Enter your DS Mobile Client number Browse An alternative to manually entering the ab
43. ile Client to re register e For details see Re Register in the User Guide Recovery Use this screen to specify recovery of information for the DS Mobile Client itself Orphaned sets are found by the DS Mobile Client s Daily Admin Weekly Admin process If this option can be selected it means orphaned backup sets were discovered on the DS System backup set Recover Orphaned data exists on the DS System but the corresponding backup settings Backup Sets do not exist in the DS Mobile Client database This is only likely to occur if that database is somehow lost or damaged e Select this option and click OK to recover each orphaned backup set s configurations to the DS Mobile Client s database DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 60 Asigra Inc All Rights Reserved Confidential Dialog Help Asigra Recovery is Everything Recover Backup History Database from the Cloud If the DS Mobile Client s database is damaged you can recover the last backed up version of this database from the DS System using this option e By default the DS Mobile Client s database is backed up as part of the Daily Admin process e You will lose any changes made since the backup time of the data base Restore Data Select Folder This screen allows you to select the destination restore folder R
44. ins several pre defined selections therefore you will only need to select the language agree to the license choose a Private Encryption Key and enter your E Mail address 1 Choose the Setup Language English German 2 The License Agreement page appears You must accept the license agreement to continue Click Next 3 Select a Private Encryption Key You must choose the type strength and provide the key and confirm it a second time 4 Enter your E Mail address 5 Click Next to complete the installation e The Cloud Backup GUI will start if the installation completes successfully DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 13 Asigra Inc All Rights Reserved Confidential Asigra Installation Guide Recovery is Everything After Running the Installation Connect to DS Mobile Client and perform initial configuration Once you launch the User Interface and connect to a DS Mobile Client that has not registered with DS System you will encounter the DS Mobile Client Configuration Tool wizard e See DS Mobile Client Configuration Tool on page 36 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 14 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything User Guide The DS Mobile Client is targeted towards the mobile com
45. is Everything Re Register Your Service Provider may configure your DS Mobile Client account to Require Registration with the DS System in order to provide an extra level of security before backup data is accepted If this is the case the DS Mobile Client is automatically registered with the DS System during the first activity that requires connection THE ONLY SITUATION where you must re register the DS Mobile Client is if The DS Mobile Client computer s hardware or operating system is replaced or the DS Mobile Client has been installed on a new machine To re register your DS Mobile Client with the DS System 1 Your Service Provider must permit re registration with the DS System Arrange a time with your Service Provider when you will perform the Registration process Your Service Provider will open a registration window approximately 5 minutes for you to complete the re registration 2 Right mouse click Re Register 3 The Re Register screen appears Re Register Customer Name TEST2 Account Number TEST2 DS Client Number DSCXXXX00012 Note DS Client registration ensures secure access to the DS System You must coordinate this activity with your service Dialog Help See Re Register on page 60 Click Re Register 4 Amessage will appear informing you that registration was either successful or that some error occurred and the reason why DS Mobile Client Installation amp User Guide MODERN UI G
46. ity Event Log Viewer screen Use this screen to examine the Event Logs This displays the error warning and information messages that occurred during DS Mobile Client activities for the period selected Filter F Type the earliest date you want to display in this field No events older than rom dun i this time forward will be displayed Type the latest date you want to display in this field No events newer than this To i date and time will be displayed Activity ID Enter a specific ID to see only those events associated with that ID Event List Shows the severity of the event that occurred Type e Information message YP e Warning message e Error message Time Shows the date and time that the event occurred User Shows the name of the user associated with the event if any Catedor Shows the category of the message The category can be any of the categories sory listed in the event Category drop down list Event Number Contains an event ID code Activity Contains the Session ID number associated with the event Detail This field may display the IP connection if applicable DS Mobile Client Installation amp User Guide MODERN UI v12 2 Revision Date June 13 2013 Generated on 6 13 13 Page 59 Asigra Inc All Rights Reserved Confidential Asigra Dialog Help Recovery is Everything Description Displays a description of the highlighted event
47. le types Stronger encryption requires longer keys e Key Enter the key e Confirm Re enter the key to verify the string is correct You cannot change this key once it is set Encryption key forwarding to DS System e Check to have DS Mobile Client forward the encryption key s to the DS System the first time it connects with DS System NOTE If you forward the keys they will remain encrypted on the DS System However your Ser vice Provider will be able to create a valid CRI file containing the encrypted keys This file will be able to recreate a working version of this DS Client Make sure this conforms to your security policies before enabling this option Connect to DS System and verify information e If selected when you click Finish DS Mobile Client will connect to DS System to verify the registration DS Mobile Client Configuration Tool User Information This screen requires you to input information about your organization It automatically appears after login to an unregistered DS Mobile Client User Information e Country Select your location e Number of employees in your organization Select from the drop down list e Industry vertical Select from the drop down list DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 58 Asigra Inc All Rights Reserved Confidential Asigra Dialog Help Recovery is
48. ll be displayed Filter delete tree Select to activate the filter section Any filters selected will apply to what is displayed in the Backed up on after Limits the Items to Delete display to directories files backed up from this time Backup up on before Limits the Items to Delete display to directories files backed up prior this time Only files removed since This filter allows you to show only backed up data directories and files that was intentionally deleted from the source computer Select a date and time in this field to search for backed up data that was not scanned by the DS Mobile Client since the filter date Do not delete the last generation s Allows you to specify the number of generations to leave i e not select for delete from the specified period If you specify a number you will only be able to select files and directories that have more generations online than the number spec ified in this field Select Items New Edit Backup Set Use this screen to specify a backup set s items Files To Backup All Files If selected all data at the selected backup location will be backed up This is the equivalent of applying a filter DS Mobile Client Installation amp User Guide MODERN UI v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Generated on 6 13 13 Page 62 Confidential Dialog Help
49. ll be used to encrypt data backed up by the DS Mobile Client service Private Key Encryption Type AES128 X Key L3 Account Key Encryption Type AES128 m Key Confirm Encryption key forwording to DS System Connect to DS System and verify information Mi DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 12 Asigra Inc All Rights Reserved Confidential Asigra Installation Guide Recovery is Everything 8 10 11 12 In this screen you must set the encryption key that the DS Mobile Client will use See IV Select your encryption key s Choose an encryption type DES or AES and level of bits from the list Anencryption key is case sensitive Its length in characters depends on the type and level of encryption selected DES requires 8 characters AES 128 requires 16 characters AES 192 requires 24 characters and AES 256 requires 32 characters For better security do not use dictionary words or proper names and try to randomly mix numbers in with the letters Auto complete feature If you do not specify the full amount of characters in the Key field installation will fill in the remainder by repeating the string of characters you have entered e g entering 123 with AES 128 will generate an encryption key of 1231231231231231 or entering a for DES will generate the encryption key
50. look This article provides an overview of different approaches you can take when you only want to back up individual E Mails from Microsoft Outlook Backup The steps described in this section include references to Microsoft Outlook Some commands may be slightly different depending on the version of Microsoft Outlook that you are backing up 1 Use Asigra UI to create a backup set to backup E Mails from a specific location you create for this purpose e g C MyOutlookBackupFolder e Open Asigra Ul e Click the New Set button from the Tool Bar e Click Next Inthe Select Items page check E Mail do not select any other file types and specify the data location to be C MyOutlookBackupFolder e Set up the schedule and retention if required Give the backup set a name and click Finish 2 Use Microsoft Outlook to select the E Mails you want to backup There are two different approaches you can take Select E Mails by filtering through the Import and Export Wizard to an Outlook data file In this approach you export the E Mail s you want to a file You can apply a series of filters time subject sender etc to limit the information exported e Open Microsoft Outlook Choose File gt Import and Export e Choose Export to a file and click Next Choose Personal Folder File PST and click Next e Select the Inbox Click Filter and specify which E Mail s you want to backup e Click Next Set th
51. lt client config version 1 2 gt lt roles config gt lt group role role administrator name Domain Users Group from Domain Name gt user role role administrator name Domain User Name from Domain Name lt group role role administrator name Local User Group from gt user role role administrator name Local User Name from gt lt roles config gt lt client config gt SAMPLE 2 Customizing the config update xml file to assign DS Mobile Client Roles The above sample config update xml file can be modified to add update the administrator role to a specific user account either on the local DS Mobile Client computer or from the Windows Domain You must replace the following bold parameters in the file with your own values lt group role role administrator name Domain Users Group from Domain_Name gt Note This assigns the administrator role to all members of the Domain Users Group domain user group This must be an existing Domain User Group that can be validated against the Domain Domain Name user role role administrator name Domain User Name from Domain_Name gt Note This assigns the administrator role to the specific user Domain User Name This must be an existing Domain User that can be validated against the Domain Domain Name lt group role role administrator name Local User Group from Note This assigns the administrator role to
52. m backup sets user and group roles backup schedules and retention rules The XML file must be manually created by modifying the sample file see SAMPLE config update xml file on page 42 DS Mobile Client will read any XML file named config update xml and will verify that its structure is correct If the file has not previously been applied DS Mobile Client applies any File System backup set configurations schedules and retention rules Note The XML file must be named config update xml and it must conform to the structure defined in the file asigra conf dtd Only the backup sets File System type roles schedules and retention rules from the XML file will be applied to the DS Mobile Client database There are two update methods Method 1 Update locally from DS Mobile Client 1 Create a config update xml file for this DS Mobile Client For an example see SAMPLE config update xml file on page 42 Fora list of variables you must change see Customizing the config update xml file on page 45 2 Place the file config update xml in the program folder containing the DS Mobile Client Service DS Mobile Client checks for an updated config update xml file every 10 seconds If updated DS Mobile Client will read the XML file and apply its settings After the XML file is applied DS Mobile Client renames the file to config update nnn xml where nnn is an incremental number Method
53. nformation below Browse Account DS Client DSCXXXX00009 O mw 10 10 40 173 Dialog Help See DS Mobile Client Configuration Tool Enter Registration Information on page 57 3 In the Customer Registration Info section enter the following Customer Name Enter a descriptive name for this DS Mobile Client Enter your Account number This number is provided to you by your Service Account Provider DS Client Ja lad DS Client number This number is provided to you by your Service Browse An alternative to manually entering the above information is to use a CRI file supplied by your Service Provider Click Browse to search for this file on your network 4 Inthe DS System Address section specify the DS System connection information You received the IP address of the DS System from your Service Provider The DS Mobile Client requires this address in order for it to connect to the DS System In the Address field Enter the IP address of the DS System your DS Mobile Client will be using and click Add e Your Service Provider may have more than one IP address for the DS System if this is the case you can specify any or all of them DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 36 Confidential Asigra Inc All Rights Reserved Asigra User Guide Recovery is Everything 5 Click Next The D
54. of individual E Mails from Microsoft Outlook lesse 48 Troubleshooting Remote backup of Windows 7 Windows 8 files requires a Microsoft patch and some configurations leeeeeeeeee eh hh hh hh 51 Centrally Managed Backup Policy llle Rn nh 52 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 4 Asigra Inc All Rights Reserved Confidential Asigra Recovery is Everything DS NOC monitoring connections esseseeee Rh RR hh hn 54 Dialog Help sse yi EuRE EE EERRRRAREREERRRERREEE RE EBBAARAEAA RARE 56 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 5 Asigra Inc All Rights Reserved Confidential Asigra Installation Guide Recovery is Everything Installation Guide This section contains the installation instructions DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 6 Asigra Inc All Rights Reserved Confidential Asigra Installation Guide Recovery is Everything Before you install or upgrade I Supported Platforms Platform Version MSI Deployment Compatible Windows XP e Professional SP3 e Yes x86 32 bit e Home SP3 NO en e Professional SP2 e Yes e Standard SP2 Windows 2003 Server e Standard R
55. ogged on as the target DS Mobile Client computer s Administrator or a user with equivalent privileges DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 9 Asigra Inc All Rights Reserved Confidential Asigra Installation Guide Recovery is Everything Run the DS Mobile Client Installation Program Step 1 Run Installation Package Depending on your selections some different screens will appear These differences are noted below 1 Option A Run the installation program from the download directory or from the corresponding folder on the installation DVD Software DS Client DS Mobile Client install exe Option B Run the Asigra Cloud Backup Installation Center for Windows Products setup exe located in the root directory of the installation DVD e The Installation Center is a common launcher for all Windows platform installations It allows you to choose the specific installation package you want without the need to browse the installation DVD Option C Run a custom wrapped installation supplied by your Service Provider usually downloaded from their Web Site e For this type of installation skip to Custom Wrapped Installation on page 13 2 Choose the Setup Language English German Note The selected language will be installed for the DS Mobile Client service Once set the DS Mobile Client Service language cannot be change
56. onfidential Asigra Recovery is Everything Logs e See Activity Log on page 39 e See Event Log Viewer on page 39 Activity Log The Activity Log Tab is visible from the main Asigra UI window 9 Running Activities O Activity Logs Description D WWINSPROX64 179XCreated from GUl asigra 0 Monday March 11 2013 07 12 56 AM Monday March WWINGSPROX64 179XCreated from GUI Monday March 11 2013 07 11 11 AM Monday March x Weekly Admin Weekly Admin Process Monday March 11 2013 07 10 14 AM Monday March 3 148 2013 03 10 00 00 stems 2013 03 11 23 59 Logged in to 127 0 0 1 as WIN8Prox64 179XAsigra You can expand or narrow the activities that are displayed using the From and To fields at the bottom Event Log Viewer The Event Log provides more details about what occurred during DS Mobile Client activities 1 In the Activity Log Tab highlight the activity whose events you wish to view 2 Click the Events button The Event Log Viewer appears Event Log Viewer Aci Monday March Monday March 11 2013 10 00 12 AM Dialog Help DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 39 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything To update a DS Mobile Client using config update xml On DS Mobile Client this functionality can create update File Syste
57. ore display to directories files backed up prior this time DS Mobile Client Installation amp User Guide MODERN UI v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Generated on 6 13 13 Page 63 Confidential Dialog Help Asigra Recovery is Everything before Hide files removed on This filter allows you to hide backed up data directories and files that was intentionally deleted from the source computer Select a date and time in this field to screen out backed up data e This prevents you from restoring directories files that were intentionally deleted that was not scanned by the DS Mobile Client since the filter date Select Restore Directory Use this screen to select an alternate directory where you want to restore the data Restore To e Click Browse to select a restore directory To avoid any accidental overwrites the data is always restored in a unique sub directory named with the time when this restore request was started Finish Click to proceed with the restore Select Retention Note On DS Mobile Client time based retention automatically runs after every backup process Use this screen to specify a backup set s retention policy Retention is what data you want to keep all other data will be removed from online storage Note the implications of enforcing a retention policy it limits data growth
58. ove information is to use a CRI file supplied by your Service Provider Click Browse to search for this file 4 Your Account and DS Client numbers must match those provided to you by your Service Provider System see IIl Obtain the DS Mobile Client Installation Program in the Before You Install section Generated on 6 13 13 DS Mobile Client Installation amp User Guide MODERN UI Page 11 v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Confidential Asigra Installation Guide Recovery is Everything 5 Enter the IP address of the DS System your DS Client will be using Your Service Provider may have more than one IP address for the DS System if this is the case you can specify any or all of them The same applies for N 1 DS Systems Usea semi colon to separate each IP address 6 Click Next The DS Mobile Client Configuration Tool switches to its User Information screen DS Mobile Client Configuration Tool User Information Country fell Canada Number of employees in your organization 25 49 Industry verticals e You must supply the requested information about your organization by choosing from the drop down list options 7 Click Next The DS Mobile Client Configuration Tool switches to its Select Encryption Key s screen DS Mobile Client Configuration Tool Select Encryption Key s Setup needs the encryption keys that wi
59. ow Admin istrator s Desktop allowing you to backup all items on this user account s Windows desktop Custom This section allows you to browse the accessible folders on the data source e Add Backup Items Opens a popup wizard browser for the target data location You can add specific folders individually Exclusions can be made for sub folders of an added folder Select Items Restore Use this screen to select a backup set s items for restore list Select files and or directories to restore The left side contains a folder list and the right side contains the files in the highlighted folder Double click to browse into the backed up folders from this backup set When you highlight sin gle click a folder the backed up files inside that folder are listed to the right Double click on the folder to browse one level deeper e Go up Navigate back to the top level folder Select All Clear Selection Applies to all backed up folders and files e File Filter This is a file name pattern filter e g pdf means only files with the pdf exten sion The default is meaning all files in the highlighted folder will be displayed e Generations Opens the Generations Information screen for the highlighted file in the file Filter Backed up on after Limits the Items to Restore display to directories files backed up from this time Backup up on before Limits the Items to Rest
60. puter where the data will be restored to Login Credentials User Name WINSProx64_179 Asigra Password Dialog Help Dialog Help The Restore Data Wizard appears on the Select Restore Directory tab QJ Select Restore Directory Select the directory where the restore should be performed in The restored data will be placed in a subdirectory named restore 2013 Mar 11 09 36 52 Restore to Cbackup files exclude this folder Browse Dialog Help Click Browse to select the restore folder The Restore Data Wizard displays a Browse Computer section Select the restore folder and click Finish DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 28 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Alternate Computer directory Click Next The Restore Data Wizard appears on the Restore Destination Computer tab QJ Select the computer where the data will be restored to Select the computer where the data will be restored to Destination Data will be restored to Microsoft W is Network WORKGROUPWIN DE193GLR5 1H Login Credentials User Name WINSProx64 179 Asigra Password Dialog Help Select the destination computer and supply the credentials to that machine Click Next The Restore Data Wizard appears on the Select Restore Directory tab Select the
61. puting market laptops To keep the instructions simple the user guide and installation instructions are included in the same document The DS Mobile Client interface is the Asigra UI which gives customers fast and reliable control over their backups Note This guide has been written using screenshots from the Modern UI version There is also a classic version of the GUI that is also installed in the same folder There are some differences in the look and feel but the general features described are the same DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 15 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Login Note By default this login step is skipped and your current logged in user will be used to login to DS Mobile Client If that login fails or if you logout you can follow these steps to supply another user account for login You can only login to the DS Mobile Client computer with a user account that is a member of the local computer s Administrators group or from the Domain Administrators group 1 Start gt Programs gt Asigra DS Mobile Client gt Asigra Ul On Windows 8 you can just type DS Mobile in the Start window The User Interface window appears 2 Click the Sign In button LL Sign In 3 The Login screen appears Login Information User N
62. r but the cost is additional space on your local computer NOTE This option only appears if the Tool has been enabled by your Service Provider from the DS System side NOTE 2 This local storage location is also a local storage cache location If the connection with the DS System fails during backup DS Mobile Client will save backup data to this local storage cache Once the connection to DS System is re established DS Mobile Client will send the data from the local storage cache DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 21 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything 5 Click Next to continue The New Backup Set Wizard appears on the Select Schedule tab Schedule Define the schedule parameters for this backup set Scheduling Type No Schedule Manual on demand backups only O Daily Backup Monthly Backup Scheduling Day s Ej Monday Fi Tuesday f Wednesday Fi Thursday M Friday Saturday D Sunday Start End Time Start At Retry backup if connection to cloud unavailable HH MM ag HH MM EE EHE Stop At i Stop if not finished by Dialog Help In the Scheduling Type section select the frequency of the scheduled backups e Inthe Scheduling Day s section what day s this backup will be scheduled to run In the Start End Time s
63. r Guide lt 5 22d Tm 15 LOGIN 2 222 9 3 3 ke cex or cy eae eek ee ppan eee eee See ANAYA GG EE es EE 16 Asigra Ul window 2222 221 m dadeelao enki baa velba Phas E SR Da Rue VAR dna eed 17 Working with Backup Sets elseeeeseeeeeeee hh hh hr 19 New Backup SetS 2 0 ccc cee eh ren 19 Backup Scheduled amp On Demand 000 ete ete eee 24 Restore PEE 26 Delete ech erare eee nERb e ee ba rere dda d p ped bec be a ead aes 30 nen Er 31 Change Credentials 002 ce ee hh hh hh 31 Edit a Backup Set 1 0 0 0 0 00 lr rn 32 Configuration amp Eogs vui ERRARE Dee Rea A ORE tas ed n 33 Donnp 33 Re Reglster ix x eds ade es exe Pe ee ee Se eR RO NUR ren et rte ce Oa ee d Re 34 RECOVERY D 35 DS Mobile Client Configuration Tool 2 RR II 36 LOgS tii dabieewueedae db bee du had ure eheA eat eidas Gd dui eem nde rU RR 39 To update a DS Mobile Client using config update xml lille 40 ADOUE 2p Rr ERA ta rade a E edax eu ee b t Re ete al 41 SAMPLE config update xml file 2llsseesseeeee III 42 Customizing the config update xml file sees mI 45 SAMPLE 2 config update xml file to assign DS Mobile Client Roles lusus 46 SAMPLE 2 Customizing the config update xml file to assign DS Mobile Client Roles 46 Knowledge Base 25s uas ee de ded ds MARE da ee ke RR RR ER RU ERE dd 47 Backup amp Restore
64. r changes a DS Client Computer WIN8PROX64_179 MM Created from GUI 2 Aa x wm DS Client Computer WINSPROX64_179 ely XML Backup Set 01 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 32 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Configuration amp Logs The following configuration options are available for DS Mobile Client See Admin on page 33 e See Re Register on page 34 e See Recovery on page 35 e See DS Mobile Client Configuration Tool on page 36 e See Logs on page 39 e See To update a DS Mobile Client using config update xml on page 40 e See About on page 41 Admin 1 Right mouse click Admin wa Admin s Reregister Recovery gt Synchronization Settings 2 About DS Mobile User 2 The Configuration Wizard appears on the Admin Configuration screen Admin Configuration DS Client Daily Weekly Admin configuration HH MM wi Daily Start At J HH MM Weekly Start At Every Dialog Help See Admin Configuration on page 56 e Select the Daily and Weekly Admin start times 3 Click Finish DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 33 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery
65. restore folder and click Finish 5 The Restore Data Wizard appears on the Restore Reason tab Restore Reason Restore Reason Access to a previous generation of the data Dialog Help 6 Select a reason from the drop down list and click Finish The restore will start immediately 7 Checkthe Activity Log Tab for results If you see any errors you can check the Event Log e See Logs on page 39 DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 29 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Delete 1 Highlight the backup set you want 2 Click Delete or right mouse click Delete 2 The Delete Wizard appears on the Select Items tab Select Items Select the files and or directories to delete from the backup set storage backup files m Gj f2 dat m Sj B cat E 5 f4 dat Filter WM Backed up on after Backed up on before Only files removed since Do not delete the last generation s Dialog Help Select the backed up items you want to delete You can use the different filters to narrow the data you want to delete 3 Click Finish The delete will start immediately e Ifyou selected all the data a popup will ask if you want to remove the set completely 4 Checkthe Activity Log Tab for results If you see any errors you can check the Event Log e See
66. rom the DS System 3 If your Service Provider turns off the Centrally Managed Backup Policy the control over the backup sets returns to the end user through the Asigra UI window Created from GUI DS Client Computer WIN8PROX64_179 Created from GUI 2 DS Client Computen WINPROX64_179 XML Backup Set 01 Ea DS Client Computer WINSPROX64_179 XML Backup Set 02 Elim DS Client Computer WIN8PROX64_179 Running Activities 9 Activity Logs Backup sets created by the Centrally Managed Backup Policy will appear with an unlock icon superimposed H Logout Backup Now Restore Now Last backup Never backed up Protected file generations 0 Protected size 0 Byte s in All backup sets will be configurable from the Asigra UI window backup restore delete REMINDER This feature is completely controlled from the DS System Service Provider side The information provided in this document is provided AS IS without warranty of any kind ASIGRA Inc ASIGRA disclaims all warranties either express or implied In no event shall ASIGRA or its business partners be liable for any damages whatsoever including direct indirect incidental consequential loss of business profits or special damages even if ASIGRA or its business partners have been advised of the possibility of such damages Asigra Inc All Rights Reserved Confidential DS Mobile Client Installation amp User Guide MODERN UI
67. t Name Use this screen to specify a backup set s name If you need to change the backup set name afterwards you can double click on it in the main Asigra UI window DS Mobile Client Installation amp User Guide MODERN UI v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Generated on 6 13 13 Page 61 Confidential Dialog Help Select Computer Asigra Recovery is Everything This screen allows you to select the source computer for backup or the destination computer for restore Select Folder Add Edit Backup Items This screen allows you to browse the backup source machine and select the backup items Select Items Delete Use this screen to select a backup set s items for delete Select the files and or directories to delete from the backup set storage The left side contains a folder list and the right side contains the files in the highlighted folder Double click to browse into the backed up folders from this backup set When you highlight sin gle click a folder the backed up files inside that folder are listed to the right Double click on the folder to browse one level deeper e Go up Navigate back to the top level folder Select All Clear Selection Applies to all backed up folders and files e File Filter This is a file name pattern filter e g pdf means only files with the pdf exten sion The default is meaning all files in the highlighted folder wi
68. t regex exclusion share name C expression ai bmp cdr dibleps giflicblindd j2clj2kljfifl jp21ljpcljpeljpegljp 1l3pglPjpxlkdclpcdlpctl pddlpic tlpng psd psp pxr raw rle sct tga tif tiff vda vst wmf inclusion yes gt lt Music gt regex exclusion share name C expression a3claac aif aifcl laiff ape flac itl m3u m4a m4p mid midi mp1 mp2 mp3 mp4 pls ra ram rm rmi s3m wav wma wpl xm inclusion yes gt lt E mails gt lt regex exclusion share name C expression MsMessageStore dbx eml fol mbx mif msb msf msg nsf ost pst rwz snm inclusion yes gt lt Custom regex gt regex exclusion share name C expression CustomFileExtensions doc docx mp3 inclusion yes gt lt file system items gt lt generic backup options schedule name Schedule For XML Backup Set 01 retention name Retention For XML Backup Set 01 gt lt new file system backup set gt lt create backup sets gt DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 44 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Customizing the config update xml file The previous sample config update xml file can be modified to create update your own backup set You must replace the following bold parameters in the file with your own values that reflect the backup set you want
69. tings Enter the time when you want to begin the Daily Admin process Daily e Clear this checkbox to disable scheduled Daily Admin processes e Run Now Click to run the Daily Admin process immediately Enter the time when you want to begin the Weekly Admin process Select the day in the corresponding dropdown list e Clear this checkbox to disable scheduled Weekly Admin processes e Run Now Click to run the Weekly Admin process immediately Weekly Backup Options This is optional This screen allows you to configure the Local Storage option for this backup set Local Storage Options e Note This tool only appears if it is enabled for this DS Client by your Service Provider Select to activate this option The latest generation of this backup set s data will also be stored in the selected local storage location e Browse Click to browse for the location Do not select a location that is part of this backup set Keep a local copy of the latest generations in Browse Computer Restore Data Wizard Use this screen to browse for a target restore folder Double click to open a folder Click Go Up to return to the parent folder The current folder is listed at the top of this screen DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 56 Asigra Inc All Rights Reserved Confidential Dialog Help Asigra Recover
70. to DS Mobile Client and perform initial configuration on page 11 Alternatively your service provider may provide a download of a Custom Wrapped Installation with all these selections pre loaded see Custom Wrapped Installation on page 13 IV melee your encryption key s Data backed up through the DS Mobile Client is encrypted using the encryption key s you specify Encryption keys are set once You cannot change the key s once set The DS Mobile Client service will not be allowed to start You must select the type of encryption key DES AES 128 bit AES 192 bit AES 256 bit Stronger encryption requires longer keys 8 16 24 or 32 characters Private key You must set this key Account key If you only have one DS Mobile Client you do not need to set this key When you have more than one DS Mobile Client or regular DS Client you must specify an Account key This must be the same for every DS Mobile Client DS Client that is registered under this same customer account on the DS System Common data from your DS Mobile Client s regular DS Clients will be encrypted using the Account key DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 8 Asigra Inc All Rights Reserved Confidential Asigra Installation Guide Recovery is Everything V Log in to target installation computer e Make sure you have l
71. to create update on the DS Mobile Client Changing any of the other parameters is optional lt basic set info name YourBackupSetName owner UserName owner from Where replace existing yes gt user from use client account no gt Where lt user from gt Note To indicate the local DS Mobile Client computer use the Note 2 To use the DS Mobile Client service credentials set the attribute use client account to Yes e g lt user from use client account yes gt lt user from gt This can only be done for backups of the local machine e o character e g lt user from gt lt user from gt user name UserNamec user name Note This must be an existing user account that can be validated on the computer specified between the lt user from gt tags password ispwdhashed yes aes 128 cbc 58E9936316D9EC3659AEE014DC5CCD69D5455D9803A6BB40D50F5F8309599496 password Note The encrypted user password code can be generated from the AsigraEncGUL exe tool This will produce a text file starting with aes 128 cbc Copy and paste that entire string between the password tags A simpler but much less secure method is to use ispwdhashed no and type the plain text password between the tags file system item share name Drive Name path YourDataPath generations 3 gt lt regex exclusion share name Drive Name expression Your own regular expression inclusion yes Note The lt regex excl
72. usion gt element is optional Do not include it if you want to backup all files in a directory For simplicity you can copy one of the sample regular expressions and replace the file extensions If you set inclusion no then it inverts the regular expression meaning it will backup any files that match the regular expression pattern lt delete removed unit 30 unit type days generations 0 gt Note The lt delete removed gt attribute is placed between the lt delete options gt element tags It configures the Retention process to remove backed up data that DS Client detected was removed from the backup source machine In the above sample data removed from the backup source 30 days ago or longer would be deleted from online leaving 0 generations online DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 45 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything SAMPLE 2 config update xml file to assign DS Mobile Client Roles The following is a sample XML file t will create update four roles a group role for users belonging to a Domain User Group a user role for a specific Domain User a group role for users belonging to a User Group on the local computer and a user role for a specific local user lt xml version 1 0 encoding UTF 8 gt lt DOCTYPE client config SYSTEM asigra_conf dtd gt
73. ver name gt ComputerName lt server name gt lt net provider gt DS Client Computer lt net provider gt lt source server gt lt connect as gt lt user from use client account no gt lt user from gt lt user name gt Administrator lt user name gt lt password ispwdhashed yes gt aes 128 cbc 806867048F6EBBBF1CF97169811755F46A4FD8230D0 9BB5 9394840D37EA83D lt password gt DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 Page 43 v12 2 Revision Date June 13 2013 Asigra Inc All Rights Reserved Confidential User Guide lt backup sets gt lt client config gt Asigra Recovery is Everything lt connect as gt lt file system items gt lt file system item share name C path windows gt lt file system item backup option option permissions gt lt file system item backup option option alternate streams gt file system item lt Documents gt regex exclusion share name C expression accdb accde accdr accdt csv doc docm docx dot dotm dotx htm html mht mpp mppx one pdf potm po txlppam ppsippsmippsxipptipptmi pptx psirtf txt vsd wpd wpglwps xlam xlc xls xlsb xlsm xlsx xlt xltm xltx inclusion yes gt lt Video gt lt regex exclusion share name C expression asf avildv flv mlv m2p m2v m4v moov mov mpa mpe mpeg mpg mpv ogm omf qt swf vdo vob wm wmd wm v wmx inclusion yes gt lt Picture gt l
74. want to backup immediately highlight this backup set and click the Backup button in Asigra Ul 4 Repeatthe step 2 and 3 to selectively backup more E Mails in future tis recommended that you use different PST file names for different E Mails Restore Note Itis recommended that you close Microsoft Outlook before restoring 1 Use Asigra UI to restore the PST file on your computer e Open Asigra Ul e Select the backup set and click the Restore button e Select the PST file you want to restore e g backup 20100301 PST You may have several PST files therefore descriptive names help e Click Next and Finish the restore 2 Use Microsoft Outlook to import the PST file Outlook data file You can import the E Mails using the following approaches Restore all E Mails from an Outlook data file through the Import and Export Wizard e Open Microsoft Outlook Choose File gt Import and Export Choose Import from another program or file Choose Personal Folder File PST e Select the PST file you restored e g C MyOutlookBackupFolder backup 20100301 PST e Set the options to Include subfolders and Import items into the same folder in and select the folder that is listed in the dropdown list e Click Finish to complete the import Restore selective E Mails by dragging and dropping them from an Outlook data file e Open Microsoft Outlook Choose File gt Open gt Outlook Data File Select the PST file you
75. xpress or implied In no event shall ASIGRA or its business partners be liable for any damages whatsoever including direct indirect incidental consequential loss of business profits or special damages even if ASIGRA or its business partners have been advised of the possibility of such damages Asigra Inc All Rights Reserved Confidential DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 54 Asigra Inc All Rights Reserved Confidential Asigra Recovery is Everything Dialog Help for Asigra UI screens Asigra Inc All rights reserved Dialog Help provides descriptions for the contents of the different GUI screens of the Asigra UI It differs from the DS Mobile Client Manual sections which provide step by step instructions DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 55 Asigra Inc All Rights Reserved Confidential Asigra Dialog Help Recovery is Everything Dialog Help This section contains the Dialog Help for individual screens in the Asigra UI About This screen shows information about the current Asigra Ul and when logged in the information about the DS Mobile Client Admin Configuration Use this screen to configure the DS Mobile Client administrative process times For DS Mobile Client users you should normally keep the default set
76. y is Everything Data Source and Login Information Use this screen to specify a backup set s source computer and the user account that will be used to access the backup data Data Source Normally for laptops you would use the default My Computer selection e You can browse to select another machine if networked however that computer must be accessible by this DS Mobile Client service in order to backup Login Credentials The default is the same username and password as the one currently used to log into the Asigra UI Use DS Client Account Allows you to use the DS Client service s account credentials to connect to the local DS Client computer This option is only available when you select My Computer as the Data Source DS Mobile Client Configuration Tool Enter Registration Information This screen allows you to make the initial DS Mobile Client configurations required to connect to a DS System It automatically appears after login to an unregistered DS Mobile Client Customer Registration Info Customer Name Enter a descriptive name for this DS Client e This name appears in brackets after the computer name in the Java DS User GUI s list of available DS Client computers when sorted by Name Enter your Account number This number is provided to you by your Service Account Provider DS Client Enter your DS Client number This number is provided to you by your Service
77. zard appears on the Select Backup Set Name tab New Backup Set Input the name for this backup set Test backup files Dialog Help See Select Backup Set Name on page 61 Specify a name and press Finish The backup set will appear in the list on the main Asigra UI window Note Ifyou need to change the backup set name afterwards you can double click on it in the main Asigra UI window DS Mobile Client Installation amp User Guide MODERN UI Generated on 6 13 13 v12 2 Revision Date June 13 2013 Page 23 Asigra Inc All Rights Reserved Confidential Asigra User Guide Recovery is Everything Backup Scheduled amp On Demand When you create a backup set you must specify a backup schedule or choose the No schedule option You can always backup on demand e See Backup on demand on page 24 e See Schedule a backup set on page 25 Backup on demand 1 Highlight the backup set you want 2 Click Backup Now or right mouse click gt Backup 3 The backup will start immediately O Running Activities 9 Activity Logs WINSPROX64_179 XML Badq WINSPROX64_179 Test bac Backup 03 11 2013 10 13 4 files 1 17 KB 03 11 2013 10 18 2 files 328 25 MB 4 Check the Activity Log Tab for results Running Activities O Activity Logs xi 2013 03 10 00 00 SER 2013 03 11 23 59 Monday March 11 2013 07 12 56 AM Monday March Monday March 11 2013 07 11 11 AM Monday March Mond

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DS-Mobile Client Installation & User Guide