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NEO 8000 User Guide
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1. Security Level 9 09 2009 Pree Pressing this button displays read only status screen Figure 5 3 GUI Menu Outline Password N Security Levels Relock All ScSI FG Options 7 1 See Edit Options BH l oe m m m cl Dri Set Master Slave Load Unload l Network Options San Ne User Defaults Fixed Slots i 1 See Edit Options a l Source Loadfront 10 4 1 Cleaning Load rear 10 te Elements Unload front 10 EREM Unload rear 10 Cartridge Map l Replace Drive Force Access te m am ae a a p Reconfiguration All Drawers a a a a Utilities Area Diven Flash Drive Configure i Maintenance Fema TER Reboot Library Capacity Flash Drive Calibrate i From SCSI Flash Slaves Robot A Control Drive monat Fans and Light I Diagnostics A Touch Screen l l Cartridge Cycle Inventory Calibrate Drive Cycle Sensor Test vedame Diagnostic Friction Bar Code Cycle Diagnostic View Error Log H rean u For use by Service Technicians GEN 0064 Default Screen Options Edit Options Area Library SCSI FC Network Passwords
2. NEO 8106 i Tl Figure 2 6 NEO 8000 Casters and Leveling Legs 3 Remove the front hardware holding the library on the pallet NOTE Lift the front crosspiece ends for access to the bolts brackets and leveling legs a Use a 9 16 wrench to remove the bolts and hold down brackets b Use the adjustable wrench to loosen and raise the two leveling legs Figure 2 6 4 Verify that all four leveling legs can clear the floor at the bottom of the ramp and that the library is only supported by the four caster wheels WARNING Most of the weight of a library is in the rear of the unit If the leveling AN legs are not raised high enough they can catch at the bottom of the ramps tipping over the library unit 2 4 P 10400267 101 09 2009 Attaching the Front Doors 5 Carefully move the library down the ramps and onto the floor CAUTION Do not pull on the media drawer handles when moving the library Attaching the Front Doors Before moving the library to its final operating position attach the front doors NOTE The square straight end of the door is the top and the curved end is the bottom 1 Remove the two doors from the DOOR shipping box and extract them from their plastic shipping bags 2 Locate the bag of nylon washers inside the bag on the back door The
3. cats GUI Touch Screen D T Doors Closed NEO 8001 Doors Open Figure 1 1 NEO 8000 Front View Media Drawers Fixed Slots Mail Slot Media Drawers The Graphical User Interface GUT touch screen on the front of the NEO 8000 provides an easy way to directly communicate with the library By gently pressing the virtual buttons you can select menus and options to change library settings Mail Slot Magazine The NEO 8000 has one removable import export tape cartridge magazine called a Mail Slot that is accessible through the right front door Figure 1 2 The Mail Slot holds up to 15 LTO cartridges It provides an easy method for adding or removing cartridges without having to stop the library to open drawers 1 2 P 10400267 101 09 2009 Library Design and Layout 8008 O4N Figure 1 2 Mail Slot Location Media Drawers and Fixed Slots There are six media drawers Figure 1 3 in the NEO 8000 Library Each drawer holds up to 80 LTO cartridges O 08 O4N LLO8 O3N Figure 1 3 NEO 8000 Left and Right Media Drawers 09 2009 lt 4 1 3 10400267 101 Chapter
4. Table A 2 Interfaces Connection Type Specifics SCSI VHDCI 68 one pair per SCSI element Ethernet RJ 45 Serial RJ 14 Table A 3 Operations Operation Specifics Maximum Transfer Rate Varies by configuration See web site Mount Time into Drive Less than 20 seconds Dismount Time from Drive excluding drive rewind unload eject time Less than 20 seconds Inventory time 80 LTO cartridges Inventory time full including tape drives Less than 25 seconds Less than 5 minutes Library calibration SelfTrue Technology time Less than 20 minutes 10400267 101 09 2009 lt A 1 Appendix A NEO 8000 Specifications Table A 4 Reliability Feature Specifics MTBF More than 250 000 hours MSBF More than 2 000 000 cartridge swaps Design Life 7 years MTTR Less than 15 minutes Maximum time to repair 1 hour Agency NRTL US Table A 5 Safety Standard IEC60950 1 Standard for Safety of Information Technology Equipment NRTL Canada CAN CSA C22 2 No 950 Standard for Safety of Information Technology Equipment CE Marking European Union Low Voltage Directive 72 23 EEC European Union TUV GS Mark Germany EN60950 IEC950 Standard for Safety of Information Technology Equipment Third addition Table A 6 Electromagnetic Emissions Agency FCC Industry Canada Standard US Std 47 CFR Part 15 Rules Cl
5. cece 5 12 Security Level button c cccccccceeeeeees 5 18 minimum firmware versions 0660000ee 4 3 Move Media button cccessessseteceeeeeeeeeeees 6 7 Move Media SCreen cecceeserssneteceeeeeeeeeens 5 9 moving media inside the library 4 10 N Neo8000Center Configure Library dialog box 0 66 7 4 downloading files eccecceeeeessensreeees 7 16 establishing host library communications 7 2 OVELVICW ii ditntisseadictind seaciedsitnsavevnis tasacsodeelas 7 1 rebooting the library cccceeseeeeeees 7 19 uploading data files ceeeeeeeeeeeee 7 14 Network button ccccccsscsesceceeeeeeeeeeeeenenes 5 26 Network Options button cccesceceeeseees 5 13 Node Name ssssssssssssssssssesessesssssressressseessses GL 6 O OCP touch screen specifications ccceecececcececeeeseessrsecaeees GL 6 Online Offline button cccccceceseseseeeeeeeeeeees 5 6 Overland logo in GUL sssessessessseeesrsssssssses 5 10 Overland technical support PR iv 5 10 P Partition Controller card senere 1 12 partitioning OVELVICW 0 ccceccccececcececcecceeececaeaeaeaaaaasaaeasesens C 1 two virtual libraries ceeeeeneees C 5 Password Dutton cccccesecccccessseceseeaeeesees 5 28 password protection ccseceeceeecceceeeeeeeeeeaes 5 2 Port N M E nunesrireninicnnioni nan GL 6 Power Dutton
6. NEO 8001a a Figure 5 1 GUI Touch Screen Location By gently pressing the virtual buttons you can select menus and options to view or change library settings NOTE Refer to WebTLC Usage or Neo8000Center Usage for other ways to communicate and configure the library Overview The GUl is a 4 5 x 3 5 11 4 x 8 9 cm pressure sensitive color screen It provides text and graphic messages and through the use of virtual buttons and sliders allows users to make changes to current library settings Some features are comprised of multiple screens To move between these screens use the AJ or arrows The Back button returns you to the previous screen For most applications you do not have to change the factory default settings If changes are needed use the instructions provided in the following sections If you are uncertain whether you need to change a setting contact your authorized service provider 10400267 101 09 2009 lt 5 1 Chapter 5 Graphical User Interface Usage Default Screen The Default screen appears 50 seconds after POST diagnostics begins or when the Continue button is pressed Figure 5 2 Mail Slot Drawer Move Access Access Media Onire STORAGE Status NEO SERIES Technical Sg Support N Contrast Controls Figure 5 2 Library Default Screen NOTE Though visible this screen is not fully functional until POST completes During POST you can o
7. Peak Acceleration 0 25G Wave shape Sinusoidal 1 octave min Application A 4 P 10400267 101 09 2009 X Y Z axes 2 sweeps per axis Non Operating Unpacked No Damage Tab le A 9 Vibration Continued Frequency Range 5 1000 5Hz Peak Acceleration Wave shape 1 0 G Sinusoidal 1 octave min Application X Y Z axes 2 sweeps per axis Tran Random Vibration Test sit Storage Packed No Damage ASTM D4728 95 Considerations Air and Truck only Table A 10 Power Consumption Status Power Consumed Idle State 484 Watts Average Running State 638 Watts Peak Power 990 Watts Table A 11 Environmental Impact Status Heat Produced Idle State 1653 BTU h 1744 KJ Average Running State 2179 BTU h 2299 KJ Peak Power 3381 BTU h 3567 KJ Table A 12 Air Flow Status Volume Basic two drive model 234 80 ft min 7 04 m min Each additional drive installed Add 18 00 ft min 0 54 m3 min Each additional power supply installed Add 50 80 ft min 1 52 m min Table A 13 Power Supply Rating Input Voltage Low Range 100 120 VAC 10 Input Voltage High 200 240 VAC 10 10400267 101 09 2009 lt A 5 Appendix A NEO 8000 Specifications Table A 13 Power Supply Rating Range NOTE The low voltage nominal will be 110 VAC and the high voltage nominal
8. ccccccccscsssessssessssseesesecesceceeeeees 5 7 Power down procedures cccceceecececeeeeeeees 3 3 power LEAUNCANCY cccseseseseeceecececceeeeeeeees 1 6 power supplies installing additional eee 1 13 9 1 lA DEA E A E E ceeestias 1 5 power supply CASES ssssssssessorerereesesssss 1 6 SPECIFICATIONS cccccccccccececceeseesssttsaeeeeeees 1 6 power up PLOCECULE ccceccecececceceeeeeeeseeees 3 2 Power On Self Test POST c ccccceesseees 3 2 R rear components of library ccccceeeeeeees 1 4 replacing a cleaning cartridge ccc008 4 14 Router card internal eee 1 12 C 2 S SCSI cable requirements ccceeceeeeeeeeees 8 1 SCSI Configuration Options 0 00ee 5 22 SCSI drives Cabling options ccccccccecesecesseeesesseseeeeees 8 2 on an FC network ccceeccecceeeeesteeeeeeeeees 8 3 SCSI S aa cadebeeventsesndd E 4 1 SCSI wiring length impact ccc00ceeeeeees 8 1 SCSI FC button ccccccccccccccccecceeesesessessseaees 5 21 SCSI FC Options button cccceeeeeeeeteees 5 12 SCSI SE mode ccccccccccescccecescsesssnsenseeeeees 8 1 Security Level button ccccececeeseeeeeeeees 5 18 security levels cccceesecessssesenseseeeeeeeeeeeeeees 5 2 setting up WebTLC access cccceeeeeseereees 6 1 Setup Dutton ccccccesseccccceccceceeseessesssteeeeees 6 8 software M
9. Boldface Words in boldface indicate items to select such as menu items or command buttons Ctrl Alt r This type of format details the keys you press simultaneously In this example hold down the Ctrl and Alt keys and press the r key NOTE A Note indicates neutral or positive information that emphasizes or supplements important points of the main text A note supplies information that may apply only in special cases for example memory limitations or details that apply to specific versions of a program IMPORTANT An Important note is a type of note that provides information essential to the completion of a task or that can impact the product and its function Users can disregard information in a regular note and still complete a task but they should not disregard an important note CAUTION A Caution contains information that the user needs to know to avoid damaging or permanently deleting data or causing physical damage to the hardware or system advises users that failure to take or avoid a specific action WARNING Q A Warning contains information essential to people s safety It could result in physical harm to the user or hardware Obtaining Documentation NEO 8000 product documentation and additional literature are available online at www overlandstorage com neo8000 html 10400267 101 09 2009 lt iii Preface Overland Technical Support For assistance configuring and using your NEO 8000 search
10. Drive 2 Bus ID 2 Library SCSI Bus ID 6 Library SCS Bus Parity Enabled Mail Slot Access ee jew v Back Figure 5 26 SCSI Initial Screen Edit Options 10400267 101 09 2009 lt 5 21 Chapter 5 Graphical User Interface Usage mTouch SCSI Option Button to Edit Drive 1 Configuration Set Values Drive 2 Configuration Set Values Library SCSI Bus ID 6 Library SCS Bus Parity Enabled Mail Slot Access Pati an v Bea Figure 5 27 FC Initial Screen Edit Options This table shows the different SCSI drive options available Table 5 5 SCSI FC Editable Options Definition Drive n Bus ID SCSI drives installed Drive n Configuration FC drives installed Option and Default Description Lets you set the SCSI addresses of the drives The default addresses are Drive 1 ID1 Drive 2 ID2 Drive 3 ID3 Drive 4 ID4 Drive 5 1D 8 Drive 6 ID9 Drive 7 ID 10 Drive 8 ID 11 Drive 9 ID 12 Drive 10 ID 13 Drive 11 ID 14 Drive 12 ID 15 See Figure 1 9 on page 1 8 for a drive numbering diagram Press Set Values to display additional screens of editable data for Fibre Channel drives See Table 5 6 FC Editable Drive Options for details Library SCSI Bus ID Sets the SCSI address for the library robotics The default is 6 Library SCSI Bus Parity Lets you enable or disable the SCSI bus parity checking of the library robotics The default is Enable
11. Se ce se ee S ee es el Set these options Set these options N Set these options N Enter password numbers for Library Remains Offline Drive n Bus ID SCSI only IP Address Determination Level 1 security After Power Up Initialization Drive n Configuration FC only IP Address Level 2 security Auto Power Up An Installed Opens a submenu see below IP Mask Service level 3 security Drive After Timeout Library SCSI Bus ID IP Gateway Unload Mode Library SCSI Bus Parity DNS Server Total Reserved Slots Mail Slot Access Web Level 1 and FTP Login Auto Clean Mode SCSI Mode Web Level 2 Login Drive and Slot Numbering Unit Attention Reporting Enable Web Secure Login LCD Contrast Adjust Init Element Status Disable Web Level 2 Access Bar Code Label Size Device Capability Page Length Library Name Bar Code Label Alignment Transport Element Base Address k J Bar Code Label Check Digit Storage Element Base Address Bar Code Reader Transfer Element Base Address Module Configuration Import Export Element Base Custom Display Address Product Identification Vendor Identification Menu Button Post Recovered Errors TapeAlert Mode Abort Move Status Door Open Response Initiate Wide Data Transfer Negotiation Data Transfer Speed Report Element Type Fast Terminate Sequence Report Binary Device ID for Fibre Channel Drives FC only A Enter FC drive options for Drive n Configuration Portn Control Portn Loop ID Wor
12. 15 C over 2 min Wet Bulb Temperature 30 C Relative Humidity 5 to 95 noncondensing Humidity Gradient 10 hr Altitude Sea Level 1000 ft to 10 000 ft Dry Bulb Temperature Transit Short Term Packed 7 Days 40 C to 60 C Temperature Gradient 25 C hr across the range Temperature Shock 15 C over 2 min Wet Bulb Temperature 30 C 10400267 101 09 2009 lt A 3 Appendix A NEO 8000 Specifications Table A 7 Temperature Humidity amp Altitude Continued Relative Humidity 5 to 95 noncondensing Humidity Gradient Altitude Sea Level 10 hr 1000 ft to 50 000 ft Table A 8 Shock Operating Within Spec No Damage Peak Acceleration 1 5 G s Duration 1lms Wave Shape 1 2 sine pulses Application X Y Z axes repeat 3 times Non Operating with Tape Cartridges Removed Unpacked No Damage Peak Acceleration 25 G s Duration 11lms Wave Shape 1 2 sine pulses Application X Y Z axes repeat 3 times Transit Storage Packed No Damage Peak Acceleration 30 G s Duration 30ms Wave Shape 1 2 sine pulses Application X Y Z axes repeat 3 times Drop Test Distance Physical Drop Test Packed No Damage 12 in Application Per ISTA 1 time Table A 9 Vibration Frequency Range Operating Within Spec No Damage 5 1000 5Hz
13. A common physical path composed of wires or other media across which signals are sent from one part of a computer to another A channel is a means of transferring data between modules and adapters or between an adapter and SCSI devices A channel topology network consists of a single cable trunk that connects one workstation to the next in a daisy chain configuration All nodes share the same medium and only one node can broadcast messages at a time Cat 5 Cable Short for Category 5 it is network cabling that consists of four twisted pairs of copper wire terminated by 8P8C modular connectors CAT 5 cabling supports frequencies up to 100 MHz and speeds up to 100 Mbps It can be used for ATM token ring 1OOBASE T and 1OBASE T networking Cat 5 is based on the EIA TIA 568 Commercial Building Telecommunications Wiring Standard developed by the Electronics Industries Association as requested by the Computer Communications Industry Association in 1985 Cat 6 Cable DSM Short for Category 6 it is network cabling that consists of four twisted pairs of copper wire terminated by 8P8C modular connectors made to higher standards that help reduce noise caused by crosstalk and system noise The ANSI TIA 568 B 2 1 specification states the cable may be made with 22 to 24 AWG gauge wire so long as the cable meets the specified testing standards It is designed for Gigabit Ethernet that is backward compatible with the Category 5 5e and Category 3 ca
14. Library Password Levels Each password is represented by four decimal digits that are stored in NVRAM non volatile memory in a range of 0001 to 9999 To disable password verification for a level enter 0000 as the new password NOTE While the input box allows for 5 digits the passwords are limited to only 4 Once a level is enabled you must have that level of password or higher to change or disable the password protection Also you can use a higher level password to gain access to a lower level operation For example use a Service password to access the Move Media operation Level 2 To create or change a password Select the Security Level by pressing the appropriate button on the lower left In the New Level Password input box enter 1 4 digits using the Decimal Keypad Touch the Reenter New Level Password input box to activate it Reenter the same 1 4 digits using the Decimal Keypad Press Save At the Status dialog box press OK oe ONS Additional Menu Items for Partitions When a NEO 8000 library is partitioned additional items appear in several GUI menus to help manage those partitions Refer to Appendix C Library Partitioning for more details 5 28 P 10400267 101 09 2009 6 WebTLC Usage CHAPTER Web Total Library Control WebTLC is a remote interface device built into the Library Controller card that can be accessed through the card s Ethernet port It hosts a dedicat
15. Press in the Source field select the location of the tape being removed as the Source Element Type and select the slot number where it is located 3 Press in the Destination field select Mail Slot as the Destination Element Type and select the destination slot number 4 Press Execute Move Wait for the tape to be moved You are automatically returned to the Default menu when done 5 Repeat Steps 1 4 until all tapes are in the Mail Slot or it is full Press Mail Slot Access When you hear the latch release take out the Mail Slot magazine and remove the applicable tapes from the magazine Reinsert the Mail Slot magazine into the library Press the Mail 1 nn button to relatch it and then press Back 10400267 101 09 2009 lt 4 9 Chapter 4 Daily Operation Using Media Drawers for Bulk Exchanges There are six media drawers in the NEO 8000 Library Each drawer holds up to 80 LTO cartridges The first slot is located at the bottom front of the drawer and the last slot is at the top back Figure 4 14 NOTE Depending on the library s configuration some drawers may not be enabled NEO 8030 First Slot Figure 4 14 NEO 8000 Left and Right Media Drawers If you need to add or remove a large number of tape cartridges it is usually easier to stop the library and open the media drawers il 8 Press Drawer Access This takes the library offline Wait for the robotics to come
16. SR FARRA SD RAE HHP RA Wy AE iS RAT AE He 3S FE DU F aes fe BRAG HE HR 10400267 101 09 2009 lt A 7 Appendix A NEO 8000 Specifications Declaration of Conformity DECLARATION OF CONFORMITY We Overland Storage Europe Overland House Ashvill Wokingham Berkshire RG41 2PL England United Kingdom on our own responsibility declare that the product Kind of equipment Magnetic Tape Library Type designation Regulatory series LXN8000 is in compliance with the following norms and documents European Council Directive 89 336 EEC laws relating to electromagnetic compatibility EMC Directive EN 55022 1998 Radio Frequency Interference limits and measurement Information Technology Equipment class A EN61000 3 2 2000 Harmonic Emissions EN61000 3 3 1995 Fluctuations and Flicker EN 55024 1998 Information Technology Equipment Immunity European Council Low Voltage Directive 73 23 EEC EN60950 1 2001 Information Technology Equipment Safety Accredited test laboratory TUV Product Service 10040 Mesa Rim Drive San Diego CA 92121 USA erlan tora 4820 Overland Ave anufacturer Authorized i CA 123 representative name and signature place and date of issue A 8 P 10400267 101 09 2009 B Repacking for Shipment to a New APPENDIX Location Should it become necessary to transport your NEO 8000 Library to another location use the following procedure to package and secure it for shipment If you
17. See Control Fans and Light Button below Recommended for Overland Authorized Service Technicians only Load Unload Fixed Slots Button This option displays a menu screen Figure 5 21 that moves 10 LTO cartridges back and forth between either the front or rear 10 slots of the Fixed Slots and the front 10 slots of the Mail Slot magazine 5 16 Pb 10400267 101 m Fixed Slot Load Unload Using Front 10 Mail Slots _ Figure 5 21 Load Unload Fixed Slots Screen Maintenance 09 2009 Load Unload Front 10 Fixed Slots Front 10 Fixed Slots From Mail Slots To Mail Slots Load Unload Rear 10 Fixed Slots Rear 10 Fixed Slots From Mail Slots To Mail Slots fa Unlock Mail Slot Magazine Back Menu Screen Options Control Fans and Light Button This option displays a menu screen Figure 5 22 that provides buttons to turn ON and OFF the primary backplane BP fan secondary BP fan and interior light When pressed the button changes to show that the opposite action is now available for that feature NOTE The light can also be turned on for 30 seconds by tapping the logo area on the Default screen Control Fans and Light Tum On Tum On Tum On Prim BP Fan Sec BP Fan Interior Light Back Figure 5 22 Control Fans and Light Screen Maintenance The primary BP fan is the fan located above the primary card cage The secondary BP fan is located above the secondary card cage Diagnost
18. be less than eight characters It is used primarily for a SCSI Read Element Status command The default is 8 Bar Code Label Alignment Lets you specify the alignment of a bar code label reported in the response to the SCSI Read Element Status command The options are Left Align or Right Align When used in conjunction with the label size option this option strips unwanted trailing characters left alignment or leading characters right alignment The default is Left Align Bar Code Label Check Digit Lets you enable or disable the verification of a check digit character in the bar code label For bar code labels without the check character select Disabled For bar code labels with the check character select either Enable Check Send the check character to the host or Enable Check Don t Send the check character to the host If disabled and a bar code label with a check character is read the check character is displayed as part of the bar code If enabled and a bar code label with no check character is read the library will indicate No Label Present The default is Disabled Bar Code Reader Lets you specify whether the bar code reader will retry reading bar code labels on individual cartridges The default is Retries Enabled 5 20 P 10400267 101 09 2009 Menu Screen Options Table 5 4 Editable Library Options Continued Option Module Configuration Description Lets you spe
19. or frame based network N_port A Node port connects via a point to point link to either a single N_Port or a single F_Port N_Ports handle creation detection and flow of message units to and from the connected systems N_Ports are end ports in virtual point to point links through a fabric for example N_Port to F_Port to F_Port to N_Port using a single Fibre Channel fabric switch Network Interface Card NIC A board that provides network communication capabilities to and from a computer NDMP Short for Network Data Management Protocol A protocol standard used by some Network Attached Storage systems to provide an industry standard means to do backup and restores of the NAS system without the need for 8rd party agents to be installed on the NAS device Also see NDMP org for further details 10400267 101 09 2009 lt GL 5 Glossary NL_port A Node Loop port is capable of arbitrated loop functions and protocols An NL_Port connects via an arbitrated loop to other NL_Port and at most a single FL_Port NL_Ports handle creation detection and flow of message units to and from the connected systems NL_Ports are end ports in virtual point to point links through a fabric for example NL_Port to F_Port to F_Port to N_Port using a single Fibre Channel fabric switch In the absence of a fabric switch FL_Port NL_Ports can communicate with other NL_Ports in virtual point to point links through a FC AL open loop circuit often through FC AL Arbitr
20. 240 Vac power at 50 Hz or 60 Hz A thumbscrew release secures each power supply in it s respective power supply case For the library to operate power must be available to the library controller card robotics and all installed drives Therefore two power supplies must be installed in the middle Robotics power supply case and two power supplies must be installed in the lower Drives 1 6 power supply case If more than 6 drives are installed two power supplies must also be installed in the upper Drives 7 12 power supply case Power Redundancy Power supply cases must contain two power supplies to provide redundancy for mission critical operations and avoid power interruption to the library Power supplies share the load under normal operating conditions However if one of the power supplies fails the other will assume the full load 1 6 DP 10400267 101 09 2009 Library Design and Layout Power Circuits NEO 8000 has two power circuits to support the power redundancy option Figure 1 7 OFF ON Circuit 2 Secondary Circuit 1 Primary AC A Receptacles NEO 8014b Figure 1 7 NEO 8000 Circuit Breakers Showing Primary and Secondary Circuits The Primary circuit consists of the right hand receptacle and top breaker on the circuit breaker box the upper receptacles of the power strip and the upper installed power supplies The power s
21. Avoid touching pins leads or circuitry iv P 10400267 101 09 2009 C Table of Contents Preface ABOUT THIS GUIE eeraa arrea costa cus soak e NE A EEE EE E REES jii GOmventhons Uad serraria T T il OBIGinING Docume nidiir fiction nists sanieenaciihs ei aac bade eata teen le Gendt cena il Overland Technical SUDBOM sss seccschessotiic dees abies nan a A lena iV Electrostatic Discharge INFOMMGHNOMN sree or onre a n E T E RRE AE iv Chapter 1 NEO 8000 Library Overview Benefits and FECTUIES sssrinin a aaia aa Aa aE A A 1 1 Accessories Included oe eeecessssesessesescesessescseesessesesessessescssecsesecsesessesessesessesessessecsseeeaees 1 1 Library Design arnad LAYOUT essssesscsessssessssesssscesssecsssccesscseseccessecessscetsnsecsscecsnsecsssccsesenees 1 1 Front COMPONENTS s sselessseaseleeateasesasevidieddedeiptehe don Ee AEAEE TE AEAEE ENK S 1 2 Rear COMPONEN Sa 2sssccsisisssssssssisesassisrepisaaascainiasdvicrarasatescaaeriaaaeumaaeraa anaes 1 4 CODAGIY COMIQUEGTIONS sesuaikan ank ana an Taaa NANa NN NRAN 1 13 Chapter 2 Unpacking and Setting Up Toob NESAS El aaen E A N 2 1 REMOVING Ihe Oul COMMON rernrena anin a n Ena ANANN AR 2 Detaching ine Palet reor anane E EAEN 2 3 Attaching the Front DOOS ssissssstssiirtrarsisvoiiisriereieiiiaiiin n a ae 2 5 Leveling Me HDO samas aoreni anna rE A NO 2 6 Remove the Drawer Shipping Brackets ccccsecscecsssecsssecessecessecessesecsecesseceeseseesesecees 2 7 Chapter 3 Installation
22. FC Options Maintenance Library Diagnostics SESEL Network Options Network Factory Library Info Security evel Passwords ellil Hilel Cartridge Map oada Back Figure 5 13 Menu Screen CAUTION If you press the Diagnostics Factory or any Edit Option area button the library is automatically and immediately taken offline Once the action is completed the library automatically goes back online The screen is divided into three sections e View System Data Library Options SCSI FC Options Network Options Library Info and Cartridge Map e Utilities Maintenance Diagnostics Factory access and Security Level for authorized service technicians e Edit Options Library SCSI FC Network and Passwords The Back button returns you to the Default screen Library Options Button View System Data The Library Options button in the View System Data area provides read only access to the library settings Pressing this button displays several screens of information showing the different options Figure 5 14 10400267 101 09 2009 lt 5 11 Chapter 5 Graphical User Interface Usage Disabled Disabled Implicit Disabled Figure 5 14 View Library Options Initial Screen View System Data Use the AJ or W arrows to shift between screens No modifications can be made on these screens Refer to Library Button Edit Options on page 5 18 for informat
23. Labels placed in such locations can come off inside the equipment causing damage e Always inspect cartridges for incorrect or improperly attached labels e Never erase information on a cartridge label always replace the label Using Mail Slot Magazine for Small Quantity Exchanges The NEO 8000 features a Mail Slot that allows you to import or export multiple cartridges without interrupting library operation The Mail Slot magazine Figure 4 11 holds 15 LTO cartridges NEO 8008 oe x Figure 4 11 Mail Slot Location The first slot is the one closest to the front of the magazine while the last slot is at the rear 10400267 101 09 2009 lt 4 7 Chapter 4 Daily Operation Last Slot 15 First Slot 4 LTO Mail Slot Magazine Figure 4 12 Inserting Cartridges Into the Mail Slot Insert tape cartridges so that the bar code labels are facing outward and the tape hub is toward the left Figure 5 12 Handle and store tape cartridges in a clean dust free environment Adding Media Follow these steps to add tape cartridges NOTE You can also add 10 cartridges at a time using the Load Unload Fixed Slots button See Load Unload Fixed Slots Button on page 5 16 for more details 1 At the GUI screen press Mail Slot Access When you hear the latch release remove the Mail Slot magazine Insert the tape cartridges being added to the library into the
24. Name Select either a Default or Custom WWPN The Default setting uses the factory configured WWPN while Custom allows you to create a unique name for the device The default is Default 10400267 101 09 2009 lt 5 25 Chapter 5 Graphical User Interface Usage Table 5 6 FC Editable Drive Options Continued Definition Option and Default Description Topology Specifies the topology used by the Fibre Channel ports The four options are Use Loop Allow Point to Point Use Point to Point Allow Loop Force Loop or Force Point to Point The default is Use Loop Allow Point to Point Speed Sets the link speed in gigabits used by the Fibre Channel ports The options are Auto 1 Gb sec or 2 Gb sec The default is 2 Gb Sec Directory Registration Controls whether additional registrations are performed prior to a Register FC 4 after a drive fabric login The choices are Yes or No When this option set to Yes the following additional registrations are performed Register Node Name RNN Register Port Name RPN and Register Class of Service RCS The default is No Network Button Edit Options The Network button in the Edit Options area lets you edit the user options that are displayed when the Network Options button is pressed in the View System Data area Use the AJ or arrows to shift between screens mTouch Network Option Button to Edit IP Address Determination User Specified IP Addres
25. Remote FTP Server Access Factory Fiducial Calibration IP Addresses Private IP Addresses SNMP E mail Addresses SCSI Identification SCSI Parameters Library Parameters Drives Module Config ELEME Drive Unload Mode Implicit 7 Barcode Retries Enabled 7 Element Numbering One Basec Auto Clean Disabled x Total Reserved Slots jo On line Off line on On Line 7 J Custom Display Label Size 8 Alignment Left 7 Check Digit Disable Capacity Key 1240 576B 5D94 0782 B20D FOBA F02C 3DF8 Cancel Apply Figure 7 8 Configure Library Dialog Box Library Parameters Tab 2 Set the general parameters for the library using these options e Use the six drop down lists to set or change the basic parameters e To reserve slots for cleaning cartridges enter the number of slots in Total Reserved Slots e Check the box to create a Custom Display in the GUD e Inthe Label area set the size alignment and check digit for the bar code label 3 Click Apply or OK to exit 10400267 101 09 2009 lt 4 7 9 Chapter 7 Neo8000Center Usage Drives Tab 1 Click the Drives tab to bring it to the front Figure 7 9 Configure Library Remote FTP Server Access IP Addresses Private IP Addresses SCSI Identification SCSI Parameters m SCSI FC Configuration Configure Drive 1 Configure Drive 2 Configure Drive 3 Configure Drive 4 Configure Drive 5 Configure Driv
26. always enabled and listed after any enabled drawers For example in an LTO library with four enabled drawers Slots 1 320 the fixed slots are numbered 321 to 340 Rear Components The rear of the library Figure 1 5 provides easy access to the operational hardware The basic unit has 2 drives 4 power supplies for the lower drives and robotics both primary and redundant and a Library Controller card There is a power supply case for the optional power supplies required for drives 7 12 Two V I A card cages are available for the Library Controller card and nine optional V I A expansion cards 1 4 P 10400267 101 09 2009 Library Design and Layout oe Drives 7 12 For Drives 7 12 Power Supplies Th OO Power Supplies o M fo ao f For Robotics tid Co I Secondary Card Cage Power Supplies a For Drives 1 6 UU lis Jali i Primary Card Cage UIE Library ee Controller kili Card Req d gal E arma E 4 4 4 k 4 4 4 4 y 4 4 4 nfl 4 UYU 4 4 Ul 4 p y Al s a e s 4 Al ES EEE 4 a a y if i lah l Drives 1 6 HI y N 4 i 4 4 ra A
27. amp 8000Center Menu Options Menu Options Post Process Submenu Option Select Text Editor Description Browse to select a text editor for the trace log Select Files Browse to select the binary database and post processed files Process and Display Generate the trace log and related displays Partitioning Enable Actives the partitioning feature View Partition Info Shows the number of partitions and the assignment of drawers drives and mail slots Configure Partition Creates a new set of partitions deleting any existing partitions Identify Partition Identifies the controller card for a selected Controller partition Set Partition Number Choose a number for a partition Help About Provides general information about Neo8000Center Neo8000Center The same information can be seen by clicking the icon on the toolbar Configuring the Library Using Neo8000Center Neo8000Center can be used to configure the library just like the front panel GUI This is managed by establishing communication between the host and the library opening the configuration dialog box making the changes and then saving the changes For more details about NEO 8000 configuration options refer to Chapter 5 Graphical User Interface Usage Establishing Host Library Communications Once the software is installed all that is needed to control the library is to establish communications between
28. and drive numbering NOTE Because all Master drawers must be enabled before any Slave drawers can be activated the Slave unit slot numbering always starts with 501 for LTO However drives are numbered sequentially with Master first and Slave next Element numbering can be checked using the Status button With a Master Slave system a new drop down option is visible in the upper right corner Figure 4 15 Choose either Master or Slave to view the appropriate information Library Initialization Master Drawer Hi Right Drawer Library Hi Left Drive Bay Disabled Drive Bay Disabled Library Status LTO les Selection Drive Bay Drive Bay Disabled Disabled Fixed Slots Mail Slots LTO Drive Bay Drive Bay LTO 481 493 Installed Installed 1 15 Drawer Drawer Mid Left Drive 5 Drive 6 Mid Right LTO SDLT SDLT LTO pen ee 241 320 Drive 3 Drive 4 LTO LTO Drawer Rewinding _ No Tape Drawer LoLeft Dive Drive Lo Right Slave LTO LTO LTO LTO 1 80 Info Idle Calibrating 81 160 vi Attached Slave IDs fo Back Figure 4 15 Master Slave Status Library Information Screen 10400267 101 09 2009 lt 4 11 Chapter 4 Daily Operation Tape Drive Cleaning CAUTION Only perform a Clean Drive option when the library displays a message informing you that a drive needs cleaning Because a cleaning cartridge is abrasive excessive cleaning can shorten the life
29. as long as any drawer is unlocked Move Media Button Selecting this option displays the Move Media screen Figure 5 11 This screen lets you load or remove a cartridge from a tape drive or move cartridges within the library It can be password protected using Security Level 2 NOTE At any time you can cancel the move process by pressing the Back button which returns you to the Default screen When moving media if a slot number is grayed out that slot is not available Clear your entry and enter a different slot number Figure 5 11 Move Media Screen 10400267 101 09 2009 lt 4 5 9 Chapter 5 Graphical User Interface Usage To move a cartridge 1 Touch the Source input box to activate it Select the Source Element Type by pressing the appropriate button Enter the element number using the Decimal Keypad or repeatedly press the appropriate Source Element Type button to cycle through all possibilities 4 Touch the Destination input box to activate it Select the Destination Element Type by pressing the appropriate button Enter the element number using the Decimal Keypad or repeatedly press the appropriate Destination Element Type button to cycle through all possibilities 7 Press Execute Move Upon completion of the move you are automatically returned to the Default screen Technical Support Button Pressing the Overland logo in the top left corner of the Default screen displays Overland specific technical support inf
30. be terminated before enabling and configuring partitioning 10400267 101 09 2009 lt C 5 Chapter C Library Partitioning Library Controller Internal Router J Partition Controller Drive 4 2 3 Ss D 8 TqTPOLLER_L Host 1 Host 2 Mit IEE Router Connections i E mr Hat P1 P Primary Lower Card Cage NEO 8051 Terminator WAN with PC Running WebTLC Access Neo8000Center Figure C 5 Network Layout for 4 LTO 2 Drives with 2 Partitions and 2 Hosts 1 Connect two LTO 2 drives to Partition PQ e Connect Drive 2 to the Library Controller card e Connect Drive 1 to Drive 2 e Install a terminator on Drive 1 2 Connect two drives to Partition 1 P1 e Connect Drive 4 to the Partition Controller card e Connect Drive 3 to Drive 4 e Install a terminator on Drive 3 3 Using the SCSI ports connect the NEO 8000 to the Host systems e Connect the Library Controller P to Host 1 e Connect the Partition Controller P1 to Host 2 4 Connect the partitions to the internal Router card e Connect the Library Controller P Ethernet port to the Router e Connect the Partition Controller P1 Ethernet port to the Router C 6 P 10400267 101 09 2009 Cabling Configuration Examples Connect the Library Controller serial port to the Host PC comp
31. dialog box appears stating the configuration is being updated and then you are automatically returned to the FC edit screen 7 Press Back twice to return to the Default screen Creating Reserved Slots This process deactivates some of the media slots in the library from use as storage slots This is usually done to meet licensing requirements or to dedicate media slots as cleaning tape slots All of the Fixed Slots 20 LTO can be converted to reserved slots The reserved slots are labeled Clng n on the Cartridge Map and Status screens Figure 4 6 Reserved Slots C c L L N N G G E o 0 o 3 5 Fixed Slots LTO Figure 4 6 Labeling of Reserved Slots on GUI Screens 1 From the Default screen of the GUI press Menu 4 4 P 10400267 101 09 2009 Common Configuration Modifications 2 In the Edit Options area press Library NOTE If a Service password is enabled the validate password screen is displayed Enter the correct password and press Validate The initial Library screen is shown Figure 4 7 Figure 4 7 Library Initial Screen Edit Options 3 Press the button to the right of Total Reserved Slots The Total Reserved Slots option screen is displayed Figure 4 8 Figure 4 8 Total Reserved Slots Option Screen 4 Using the Decimal Keypad enter the number of slots you want to reserve The number must be within the range shown on the screen 5 Press Save 6 At the Confirm dialog box
32. did not save the packaging materials or they were damaged new materials can be ordered from Overland Technical Support size and weight it is recommended that at least two people be involved with the f WARNING Exercise care when packing and moving the NEO 8000 Library Due to its packing process CAUTION Before starting this procedure be sure that all tape cartridges have been removed from the library Verify that the Mail Slot and Media Drawers are securely latched in place Tools Needed These tools that are needed to repack the library e 9 16 wrench e 10 adjustable wrench e Large flat blade offset screwdriver e Strapping material Prepare the Library for Transport 1 Power down the library making sure the circuit breakers are OFF 2 Remove all network cabling from the back of the library Place the back door key SCSI cable SCSI terminator and RS 232 Ethernet cable RJ 12 to DB 9 in the bag on the back door 3 Remove the library power cables tie them together and wedge them in the space next to the circuit breakers Latch the back door shut Using a wrench turn each leveling leg until it loses contact with the floor Raise all four legs by hand until they are at least halfway up OS or Carefully move the library to the location where it will be packaged for shipment CAUTION Do not pull on the media drawer handles when moving the library 8 Position the library on a level surface with enough cl
33. for help at http support overlandstorage com Our Overland Storage Technical Support staff is also available to assist you by phone at 1 877 654 3429 Toll free and active only in US and Canada 1 858 571 5555 x5 Worldwide On normal business days 6 AM through 5 PM California time excluding Overland holidays At all other times we will respond to technical support calls within 4 hours Technical support for our European customers is available as well from our United Kingdom office at 44 0 118 9898050 9 00 am to 5 00 pm GMT Monday through Friday You can e mail our technical support staff at techsupport overlandstorage com Electrostatic Discharge Information A discharge of static electricity can damage static sensitive devices Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions e Transport products in static safe containers such as conductive tubes bags or boxes e Keep electrostatic sensitive parts in their containers until they arrive at static free stations e Cover the library with approved static dissipating material e Use a wrist strap connected to the work surface and properly grounded tools and equipment e Keep the work area free of non conductive materials such as foam packing materials e Make sure you are always properly grounded when touching a static sensitive component or assembly e
34. i Overland Storage N EO 8000 Library User Guide September 2009 Cverland 10400267 101 OR j 2005 7 2009 Overland Storage Inc All rights reserved Overland Overland Data Overland Storage ARCvault LibraryPro LoaderXpress Multi SitePAC NEO NEO Series PowerLoader Protection OS REO REO 4000 REO Series Snap Care Snap Server StorAssure ULTAMUS VR2 WebTLC and XchangeNOW are registered trademarks of Overland Storage Inc GuardianOS NEO Lite REO Compass SnapWrite Snap Enterprise Data Replicator and Snap Server Manager are trademarks of Overland Storage Inc All other brand names or trademarks are the property of their respective owners The names of companies and individuals used in examples are fictitious and intended to illustrate the use of the software Any resemblance to actual companies or individuals whether past or present is coincidental PROPRIETARY NOTICE All information contained in or disclosed by this document is considered proprietary by Overland Storage By accepting this material the recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be used reproduced in whole or in part nor its contents revealed to others except to meet the purpose for which it was delivered It is understood that no right is conveyed to reproduce or have reproduced any item herein disclos
35. in the Fixed Slots The slots are reserved from the last enabled slot the last fixed slot forwards The reserved slots can be used to store cleaning cartridges and are labeled Cling n on the Cartridge Map and Status screens The default is Auto Clean Mode Lets you enable or disable the automatic cleaning cycle NOTE To use this option you must have reserved one or more slots for a cleaning cartridge using the Total Reserved Slots option The default is Disabled Drive and Slot Numbering Lets you specify whether SCSI elements in the library use either zero based or one based numbering This only affects the GUI touch screen not the actual SCSI element addresses For example the first media drawer would be either Drawer O zero based or Drawer 1 one based The default is One Based LCD Contrast Adjust Lets you increase or decrease the contrast of the LCD display The incremental steps range from 1 to 32 This is the same as the Contrast controls on the Default screen The default is 16 10400267 101 09 2009 lt 5 19 Chapter 5 Graphical User Interface Usage Table 5 4 Editable Library Options Continued Option Bar Code Label Size Description Lets you limit the maximum number of characters reported for the bar code label both to a host and on the Cartridge Map Possible settings are 1 through 8 This is to accommodate software that requires that bar code labels
36. increases the placement of the FCO cards in the primary and secondary card cages becomes important to keep cabling lengths minimal Figure 8 5 on the next page NOTE For optimum performance it is recommended that only two SCSI drives be connected to each FCO card so that six FCO cards are needed for 12 drives 10400267 101 09 2009 lt 8 5 Chapter 8 Cabling Options and Examples Terminators SCSI Cables Fibre Connections Terminators SCSI Cables Fibre Connections h Figure 8 5 Maximum FCO Card Configuration NEO 0113c 8 6 P 10400267 101 09 2009 9 Component and Capacity Additions CHAPTER The NEO 8000 is a scalable appliance that allows you to easily add more drives power supplies special feature interface cards and capacity reduce the risk of electric shock or damage to equipment disconnect power by f WARNING The GUI touch screen does not completely shut off library system power To unplugging the power cords before making any component additions Upper Power Supplies Drives 7 1
37. one Wide LVD SE controller and the appropriate driver software Interface Cable Specifications The library is a high performance system To avoid degradation of performance use the highest quality interface cables from a reputable manufacturer of computer cables All SCSI cables used with the library should meet the following requirements e Shielded or double shielded as required to meet EMI specifications e Impedance match with cable terminators that meet current SCSI specifications e Characteristic impedance of 115 ohms The host cable must also meet the these requirements e Each end of a twisted pair ground connected to chassis ground 10400267 101 09 2009 lt 8 1 Chapter 8 Cabling Options and Examples e Maximum cable length of 10 ft 8m for a single ended Fast Wide SCSI bus including the internal wiring of SCSI device e Maximum cable length of 39 ft 12m for an LVD SCSI bus e Cables of different impedances should not be used together NOTE Additional specifications to assure the highest SCSI performance can be found in the current version of ANSI X3 131 SCSI Drive Cabling Examples The NEO 8000 libraries are equipped with SCSI connections permanently mounted beneath each drive bay Following standard SCSI wiring protocols it is easy to configure network cabling regardless of the network type number of hosts or number of drives Single Host SCSI Network with Two SCSI Drives The most basic NEO 8000 s
38. ones found in the NeoCenter8000 utility 10400267 101 09 2009 lt 6 13 Chapter 6 WebTLC Usage y a yr oT Ga 7 LOGOUT Tape Library A1 O _ O ee M O ___e Trap Version SNMPv1 Tra ter Informational Warning and Critical Trap Community Name Submit Reset Figure 6 16 WebTLC Setup gt Notification Registration Screen 6 14 P 10400267 101 09 2009 Accessing WebTLC Functions Button The Functions button provides controls for these maintenance functions Library Flash Operation updates the library s firmware from a file Drive Flash Operation updates a drive s firmware from a file Perform a Drive Cleaning Operation the same as Clean Drive under the Maintenance menu group Perform a Timed or Free Running Library Diagnostic performs diagnostic tests on the library IMPORTANT The Diagnostics tests are designed for use by Overland Authorized Service Technicians and is not recommended for access by end users NOTE If you have not already disabled the Confirmation prompt Figure 6 9 it will appear every time you make changes to any of the configuration options under Functions Select one of the maintenance options from the menu Figure 6 17 10400267 101 09 2009 lt 6 15 Chapter 6 WebTLC Usage 7 a T T amp Direc LOGOUT Tape Library A1 TEE eee Flash Library Modules from Local File Figure 6 17 WebTLC Functions Option 6 16 DP 10400267 101 09 2
39. option is set to Rec Error cnd The default is Disabled 10400267 101 09 2009 lt 5 23 Chapter 5 Graphical User Interface Usage Table 5 5 SCSI FC Editable Options Continued Definition Option and Default Description TapeAlert Mode Specifies conditions for logging and reporting the following TapeAlert data options Logging Disabled inhibits the logging feature e No Exceptions Information exceptions are not reported e Generate Unit Attention Reports information exceptions with a Unit Attention sense key and an ASC ASCQ of 5D e Conditionally Generate Recovered Error If Post Recovered Errors is enabled reports information exceptions with a Recovered Error sense key and an ASC ASCQ of 5D Unconditionally Generate Recovered Error Unconditionally reports information exceptions with a Recovered Error sense key and an ASC ASCQ of 5D e Generate No Sense Reports information exceptions with a No Sense sense key and an ASC ASCQ of 5D Report on Unsolicited Request Sense Reports information exceptions with a No Sense sense key and an ASC ASCQ of 5D only in response to an unsolicited Request Sense command The default is Logging Disabled Abort Move Status Lets you select the library s response if it receives a SCSI Reset or Abort command while a Move Medium command is in progress The options are Busy or Not Ready The default is Busy Door Open Response Specifies the SC
40. risk of electric shock or damage to equipment disconnect power by unplugging the power cords Standard Method This is the recommended method for powering down the library It initiates a controlled power down sequence that provides enough time to park the robotics assembly and shuttle 1 Press the GUI Power button located on the Default screen 2 Choose one of the following options from the dialog box Press OK to confirm power down e Press Cancel to return to default display 10400267 101 09 2009 lt 4 3 3 Chapier 3 Installation and Initialization Alternate Method This method can be used to bypass the controlled power down sequence for quickly shutting down the library 1 Press and hold the power button on the front panel for about 3 seconds 2 Choose one of the following options from the dialog box Press OK to confirm power down Press Cancel to return to default display 3 4 P 10400267 101 09 2009 4 Daily Operation CHAPTER This chapter covers some of the configuration changes to the NEO 8000 Library that occur during everyday use Common Configuration Modifications The library provides several configuration options to support a variety of applications and platforms The settings for each of the available options are stored in non volatile memory in the library For most applications you do not have to change the factory default settings however if you do need to change the configuration use
41. the cleaning cartridge back to the Mail Slot magazine and the display returns to the Maintenance options screen Press Back twice to return to the Default screen Use the Mail Slot Access option to remove the cleaning cartridge Running a Cleaning Cartridge from a Data Cartridge Slot 1 a PF oO DS Install a cleaning cartridge into a data cartridge slot Slot 1 for example using the Drawer Access option From the GUI screen select Menu gt Maintenance gt Clean Drive Press the Source field and select Slot as the Source Element Type Select the Cleaning field and press Drive in the Destination Element Type box Press Execute Clean When the cleaning cycle completes the library returns the cleaning cartridge back to the designated slot and the display returns to the Maintenance options screen Press Back twice to return to the Default screen Use the Drawer Access option to remove the cleaning cartridge Running a Cleaning Cartridge from the Cleaning Slot 1 oO om UN Reserve one or more cleaning cartridge slots using Menu gt Library gt Total Reserved Slots Install a cleaning cartridge into a reserved slot From the GUI screen select Menu gt Maintenance gt Clean Drive Press the Source field and select Cleaning Slot as the Source Element Type Select the Cleaning field and press Drive in the Destination Element Type box Press Execute Clean When the cleaning cycle completes the library returns
42. the instructions provided in the following sections If you are uncertain whether you need to change a setting contact your authorized service provider For detailed information about the GUI touch screen and its options refer to Chapter 5 Graphical User Interface Usage Setting a SCSI ID Each SCSI tape drive installed in the library requires a unique SCSI ID The information provided in this section instructs you on how to change a default SCSI ID 1 From the Default screen of the GUI press Menu 2 In the Edit Options area press SCSI FC NOTE If a Service password is enabled the validate password screen is displayed Enter the correct password and press Validate The initial SCSI screen is shown Figure 4 1 mTouch SCSI Option Button to Edit Drive 1 Bus ID 1 Drive 2 Bus ID 2 Library SCSI Bus ID 6 Library SCSI Bus Parity Enabled Mail Slot Access ee Fae y Back Figure 4 1 SCSI Initial Screen Edit Options 3 If necessary use the arrow buttons to scroll down to locate the drive being changed 10400267 101 09 2009 lt 4 4 1 Chapter 4 Daily Operation 4 Press the virtual button to the right of the tape drive you are changing The Bus ID edit screen is displayed Figure 4 2 Drive 1 Bus ID New Figure 4 2 Bus ID Edit Screen 5 Press one of the SCSI ID number buttons for the new ID and press Save 6 At the Confirm dialog box press either OK to accept or Cance
43. to a complete stop Press either a specific drawer button or Unlock All Open the Media Access Doors Load or unload a drawer a Pull an unlatched drawer outward until it stops b Add or remove the media c Slide the drawer all the way back into the library Repeat Step 4 for any remaining drawers Close the Media Access Doors Press either the same specific drawer button or Lock All The library comes back online Press Back to update the library and return to the Default screen Moving Media Inside the Library The Move Media command provides the means to move cartridges around the library without physically touching them Standalone 1 At the GUI screen press Move Media 4 10 P 10400267 101 09 2009 Media Handling 2 Press the Source field select the location of the tape being moved as the Source Element Type and enter its slot number 3 Press the Destination field select a destination for the tape as the Destination Element Type and enter the destination slot number 4 Press Execute Move Wait for the tape to be moved You are automatically returned to the Default menu when done Master Slave with HRA IMPORTANT See the NEO 8000 Scalability Upgrade Installation Instructions for more details Moving media back and forth between Master and Slave units using the HRA is the same as with a Standalone library The move is executed at the Master GUI screen The libraries are differentiated by the slot
44. to the ON position 5 Set the power switches on the power supplies to the ON position At this point the library automatically turns on You do not need to touch the GUI or power button on the front panel Power On Self Test When power is first applied to the library a series of Power On Self Test POST diagnostics are performed The POST consists of these items occurring in this order e Validates firmware CRC e Activates the power supplies in this order e Robotics e Drives 1 6 e Drives 7 12 if installed e Tests SCSI protocol chip e Checks the status of the drives installed e Initializes the internal robotics e Inventories the media drawers and drives e Activates full library functionality 3 2 P 10400267 101 09 2009 Powering Down the Library As the POST starts the Initialization screen appears Figure 38 2 Cverland STORAGE Continue Figure 3 2 Initialization Screen After about 50 seconds or if the Continue button is pressed the Default screen appears Figure 3 3 Gerland STORAGE NEO SERIES Figure 3 3 Library Default Screen NOTE Though visible this screen is not fully functional until POST completes During POST you can only access two Menu functions Network Options and Library Info Once POST completes the library is online and ready for use Powering Down the Library WARNING The GUI touch screen does not completely shut off library system power To AN reduce the
45. tool embedded in the NEO that allows you to securely view and manage the library from any location via an internet browser e Redundant power feature to ensure your library is protected against power failures e Overland s Virtual Interface Architecture V I A technology to allow your network or SAN to easily communicate with the NEO 8000 tape library e Built in diagnostic capabilities that proactively monitor and manage your backup and archive process and notify you with library operation status e An optional upgrade the Horizontal Robotics Assembly HRA that allows two libraries to function as one See the NEO 8000 Scalability Upgrade Installation Instructions for more details Accessories Included The NEO 8000 comes complete with the following items installed except for the RS 232 cable which is located in the back door pouch e Two 2 power cords e VHDCI LVD SE SCSI terminator e RS 282 cable 6 ft 1 8m 4 conductor RJ 11 to DB 9 adapter Library Design and Layout The following sections provide a general overview of the NEO 8000 Library s design and layout 10400267 101 09 2009 lt 1 1 Chapter 1 NEO 8000 Library Overview Front Components The library is designed to allow easy access to the control panel and tapes from the front Figure 1 1 GUI Touch Screen Power Button Door j Opening a Reliefs Viewing ee Window Media Drawer Access SY Doors
46. washers are used as bearings between the hinges 3 Attach the left door and adjust it for alignment and operation Figure 2 7 a Lift the top hinge pin just enough to retract the tip into the left door s hinge block b Place one nylon washer onto the bottom hinge pin that protrudes below the door hinge block It is held in place by the hinge pin s ball retainer c Position the door vertically with the bottom hinge pin above the library hinge block hole and seat it d Raise the door slightly push down the top hinge and place a washer on it Nylon Washers between hinges Hinge Pin Door Check Door Hinge Block ll o A i j Left Door S z Library Hinge Block S Figure 2 7 Attaching the Doors 10400267 101 09 2009 lt 2 5 Chapter 2 Unpacking and Setting Up e Lower the door so that the top hinge pin is above the library hinge block hole and seat it f Using the flat blade offset screwdriver unscrew the door checks in both the upper and lower library hinge blocks until the door closes freely g Close the door and check that the top edge of the door meets the front panel facade evenly e Ifthe door is low add washers to raise the door e Ifthe door is high remove the top washer CAUTION The weight of the door should be carried by at least one hinge with a nylon washer h When the door height is correct screw in the door
47. will be 220 VAC Input Frequency 47 63 Hz AC Power Input Two IEC320 C20 type rear panel receptacles A 6 P 10400267 101 09 2009 FCC Notice FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Japanese Voluntary Control Council for Interference VCCI CORRS RE SSRIS H ERMAR VCCI ORCE 7 FAAPREHRE CTH CORE RERA CENTA MEE x ELTE BHVET COBRA BORARERTSEIOBREANSZILMSVE Fa Translation This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions Taiwan BSMI Class A Warning te Ab A
48. 0 16000 Time ms Start time was dd hh mm ss ms 0 00 03 33 883 Legend shuttle picker rotary E E o verticali E O Demand passthru vertical2 2000 4000 6000 8000 10000 12000 14000 16000 Time ms Start time was dd hh mm ss ms 0 00 03 33 883 Ready Connected comi 115200 Z Figure 7 22 Post Process Display Screen Rebooting The Library With Neo8000Center If it becomes necessary to reboot the library this can be accomplished using the Neo8000Center program 1 Establish communications with the library if not already established 2 From the Diag menu choose Reboot A confirmation dialog box appears Figure 7 23 asking if you want to reboot Neo8000Center E xi A Do you really want to reboot the Library a Figure 7 23 Reboot Confirmation Dialog Box 10400267 101 09 2009 lt 7 19 Chapter 7 Neo8000Center Usage 3 Click Yes A library rebooting message box appears Figure 7 24 Neos000Center x A Library is rebooting Figure 7 24 Library Rebooting Message 4 Click OK The library disconnects as it reboots You must manually reestablish communications to continue using Neo8000Center with the library 7 20 10400267 101 09 2009 8 Cabling Options and Examples CHAPTER The following figures show some of the common NEO 8000 cabling configurations for both Fibre Channel FC and SCSI drives CAUTION This equipment has been tested for elec
49. 009 Accessing WebTLC Downloading and Flashing Library Tape Drive Firmware Firmware for both the library and the tape drives is located in ftp ftp overlandstorage com Firmware The library firmware is located in ftp ftp overlandstorage com Firmware Neo_Series Neo8000 NEO8000_with_LTO_Drives The tape drive firmware is stored in specific directories in the Firmware directory for each model for example HP_LTO4 Drive and interface type such as Fibre The file naming convention for all tape drive firmware files is M H E Where M Drive Model Code M and Version Number NOTE M H FRM is used for a different program Do not download this file Follow these steps to download either firmware for use as a Local File 1 Connect to the Overland Storage FTP site 2 For tape drive firmware locate the proper tape drive directory 3 Using your preferred browser or FTP client download the firmware to your local computer saving it in a easy to find location NOTE If blocked by a firewall you need to obtain access elsewhere and then load the file on a local computer 4 Using your preferred browser or FTP client upload the firmware to the library NOTE To FTP into the NEO library you must use the Level 1 password that has been set for the library the default password 1 e Ifusing a browser use this address ftp lt user_name gt lt L1_password gt lt neo_ip_address gt upload and follow the prompts
50. 1 NEO 8000 Library Overview For security and safety the drawers are internally latched to prevent unauthorized access With the proper security credentials they can be released from the GUI touch screen on the front of the library WARNING Removing the media drawers from the library units is not recommended except by Authorized Overland Service Technicians Between the left side top and middle drawers directly across from the Mail Slot is a row of fixed slots that can only be accessed by the internal robotics These slots hold up to 20 LTO cartridges They can be accessed using Menu gt Maintenance gt Load Unload Fixed Slots commands They can also be reserved for cleaning cartridges using Menu gt Library gt Total Reserved Slots The NEO 8000 comes with 1 6 drawers enabled depending on the purchased configuration Any disabled drawers can be activated by purchasing additional capacity and entering the upgrade code Figure 1 4 5 5 6 1 1 2 3 3 4 3 4 3 4 1 2 1 2 1 2 1 2 1 Drawer 2 Drawers 3 Drawers 4 Drawers 5 Drawers All Enabled Figure 1 4 Media Drawer Activation Order NOTE The fixed slots on the left side between the top and middle drawers are
51. 2 If your library had 6 or fewer tape drives and you are expanding to 7 or more drives you need to install additional power supplies in the upper power supply case for these drives It is recommended that both the primary and redundant power supplies be installed at this time to ensure uninterrupted operation of your library To install the new power supplies in the upper power supply case 1 Remove the two cover plates from the upper power supply case by gently prying them off They are held on with just spring clips 2 Verify the power switch is in the OFF position and the captive fastener in the lower left corner is open and down Figure 9 1 NEO 8022b Captive Fastener N Power dA Switch Figure 9 1 NEO 8000 Power Supply 3 Carefully slide the power supply into one of the open bays pushing slowly until it seats firmly against the backplane of the library 4 Push the captive fastener up until it locks in place and tighten the thumbscrew 10400267 101 09 2009 lt 4 9 1 Chapter 9 Component and Capacity Additions 5 Repeat Steps 2 4 for the other power supply 6 Turn on both power supplies Additional Drive Assemblies IMPORTANT Overland Storage requires that all NEO 8000 drives be installed or replaced by an Overland Storage authorized service provider Improper installation may result in damage which voids existing warranties Tape drives are mounted insid
52. 255 255 255 255 is Ea Eel Ged Ee 4 255 f 255 255 255 r Trap Configuration Fiter Informational Waring and Citic Version SNMPvt z Trap Community privates m SNMP Configuration Get Community Name pubic Set Community Name private Cancel Apply Figure 7 4 Configure Library Dialog Box SNMP Tab 2 Set the SNMP traps using these options e Enter the IP addresses of up to four hosts that can receive SNMP traps in the Trap Addresses fields e Use the Trap Configuration options to set the type of messages sent e Set the Community Name passwords using the SNMP Configuration fields 3 Click Apply or OK to exit 10400267 101 09 2009 lt 7 5 Chapter 7 Neo8000Center Usage E mail Addresses Tab These addresses are sent an e mail upon notification of specific system events 1 Click the E mail Addresses tab to bring it to the front Figure 7 5 LT xi Remote FTP Server Access Factory Fiducial Calibration SCSI Identification SCSI Parameters Library Parameters Drives IP Addresses Private IP Addresses SNMP E mail Addresses Mail Server Name Address m E mail Addresses H 2 3 4 Retum fwebtlc neo Attach Binary Trace File to E Mail Message Cancel Apply Figure 7 5 Configure Library Dialog Box E mail Addresses Tab 2 Configure the e mail addresses using these options e Designate the SMTP mail server to be us
53. 3 Power LED Glows blue when power is available 4 Ethernet Port RJ 45 GigE Ethernet Port for connecting to your management LAN for either local or out of band remote configuration and management such as WebTLC 5 SCSI Port O VHDCl based LVD SCSI Ports for connecting to the NEO SERIES library and tape drives 6 SCSI Port 1 Fibre Channel Option Card The V I A Fibre Channel Option FCO8 card Figure 1 11 is a 4 2 1 Gigabit Fibre Channel to SCSI bridge configured with one Fibre Channel port and two independent SCSI buses 1x2 providing an interface between SCSI and Fibre Channel resources in a Storage Area Network SAN It includes battery backed up memory verbose trace log capabilities and date time stamp The FCO card is designed to fit into either one of the V I A bays built into the NEO 8000 Refer to the documentation that accompanies the card for more details rm scsi Port 1 Fibre Channel Ethemet ex OB e W CS Link oe Activity Wom Wf c SCSI Port2 Figure 1 11 FCO3 Card Reset Ready Fault VIA 0078 1 10 P 10400267 101 09 2009 Library Design and Layout Gigabit Ethernet Option Cards The V I A Gigabit Ethernet Option GEO card Figure 1 12 is a Gigabit Ethernet to SCSI bridge for the NEO SERIES libraries The GEOi card supports bot
54. 5 8 d ives AA GING vsaivsnsssGenass cocqssavasesdvgeaaletedume sa ceeks 3 1 E electrostatic discharge information PR iv F Factory buttone snimis ienanan aieas 5 18 HUG NOtiC Eorann aa A 7 Fibre Channel drives Cabling Options cceeeeeessessentteeeeeeeeeneess 8 5 CONFIGUTATION sede casaeasevecadeaeetecsdanst canesazaeess 4 2 Fibre Channel Option FCO card 1 10 8 5 firmware downloads 6 17 7 16 fixed 0 gt ce 1 4 front components of library ccccceeseeeees 1 2 front doors attaching ccccccceessseeeeees 2 5 FTP procedure ccccccccccccecceeeessseeseesteeeeeeees 6 17 Full Drive Status button ccceeeeeeenees 6 5 Functions button cccceccceceessccsecteceeeeeeees 6 15 G Gigabit Ethernet cccccccccssceeeeeesteeeeeeees 1 11 Gigabit Ethernet Option GEO card 1 11 grounding the unit ceceeeeeesessteeeeeeeeeees 3 1 GUI overview 0 cccccccccecssteceeeeesseeeeeeseseeeeeneaes 5 1 GUI screens Back button cccecceceessecsseeeeeeeeeeeeeseneees 5 1 MENU D DNET 5 5 partition options ccccececcsseeeeeeeessteeeeeees C 4 scrolling ALLOWS cecseessecteceececeeeeeenseesees 5 1 software MAP ceececceesessessssceeeeeeeeeeeceeeees 5 3 CATS ETE EAA O E EN 5 6 H High Voltage Option HVO card 1 11 History Dutton cccccccccccceeessseseestnteeeeeeeeees 6 18 10400267 101 09 2009 lt IX 1 Index Horizon
55. 588 Power On Hours 000 00 000 x config Turn on PSU Fault 00000000 033 00 033 X Trace State 00000000 040 00 007 Master Task Modules Ready Data 00 00 00 00 00 00 00 00 00 EEEE C9 bytes 040 00 000 X Master Partitions Ready Data 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 399 00 359 X Barcode string read from reader 512 00 113 X Motor move task started id 00000005 512 00 000 x watchdog Control Register 00000000 512 00 000 x High Duty Fault Register 00000000 512 00 000 Xx Number of ISR Cycles Disabled 00000050 512 00 000 x watchdog Control Register 00000001 852 00 340 X Motor move task done id 00000005 852 00 000 x Motor logical speed 00000400 852 00 000 Xx Motor logical torque 00000080 852 00 000 x Motor start position 00000000 852 00 000 Xx Motor target position 10999999 852 00 000 x Motor actual position achieved 10000020 852 00 000 X Motor error status 00000022 902 00 050 Xx Motor Full Push Id 00000005 Figure 7 21 Post Process Trace Screen 7 Close Notepad to view the graphs displayed Figure 7 22 in the Neo8000Center window 7 18 10400267 101 09 2009 Rebooting The Library With Neo8000Center untied neogooocenter TST File View Connect Upload Download Configure Info Diag Post Process Partitioning Help 200000 150000 100000 50000 Position vertical passthru vertical2 2000 4000 6000 8000 140000 12000 1400
56. A5555 Firmware Revision 100 129 Hardware Revision 0 Boot Version 1 Library SCSI Id 6 Library Mode Random Library Status Idle Hours Since Power On 44 Drive 1 Status Summary Drive Type HP LTO SCSIID 1 Compression On YES Tape Format No tape Tape Motion Write Protected X Drive 2 Status Summary Drive is not installed Drive 3 Status Summary Drive Type HP LTO Scsiin an Figure 6 4 WebTLC Status Screen Library Status At the very bottom is a Full Drive Status button to view the all the information for each drive Figure 6 5 Drive 12 Status Summary Drive Type HP LTO SCSIID 3 Compression On YES Tape Format No tape Tape Motion Write Protected FULL DRIVE STATUS Click for Full Drive Status Report Cverland STORAGE Figure 6 5 WebTLC Status Screen Bottom To view detailed drive information click the Full Drive Status button A screen prompts you to select the drive you want to see 10400267 101 09 2009 lt 4 6 5 Chapter 6 WebTLC Usage Select a drive for status display Figure 6 6 Select a Drive for Full Report The selected drive is shown with complete details about its status Figure 6 7 Drive 1 Status Complete Drive Identification Serial Number HUL3F00928 Product ID Cleaning Required Drive Status NO not supported by drive Drive Configuration Ultrium 2 SCSI i 006 288 Cleaning Information i NO NO NO NO YES NO There were 2 drive
57. AP cceeccecceesessesssceeeceececceeeeenerees 5 3 Status button wo ccssssssseseeeeeseees 5 6 6 4 T tape drives Index CIE ATI aeaniee 4 12 installing additional cc cessecsecceeeeeees 9 2 numbering SEQUENCE ceesseesseeeeeeeeeees 1 8 technical SUPPOPt cccccccceeeeeeeeeeeee PR iv 5 10 tools Needed ccseessececcececeeeeeeeesennentneeeees 2 1 turning on the internal light c eee 5 2 typographic conventions 0sssesseeeeees PR i V V I A Fibre Channel Option FCO card 1 10 8 5 Gigabit Ethernet Option GEO card 1 11 High Voltage Option HVO card 1 11 installing optional cards cccccceeeeeees 9 2 Library Controller card 0 cccseeeeeees 1 9 Library Partition Option controller card C 2 Partition Controller card ccccceee 1 12 Router card internal 006 1 12 C 2 Virtual Interface Architecture V I A 1 9 virtual libraries ccecccecceceeeesteceeeeeseseaees C 1 W WebTLC ACCESSIN O r rA E N 6 2 Functions bDutton ccccceccccscceccceeseeeeseeees 6 15 History Dutton ccceccccccscsesesssseseseeseeees 6 18 Logout button ccccecesesseseseseeesceeeeeeeeees 6 18 Move Media button ccccecssssccceceeeeeeeeees 6 7 OVELVICW cceccecsscccccecececeesceesensenteceeeeeeeesenss 6 1 primary buttons 20 0 ce seeseseseeeeceeeceeeeeeees 6 3 Setup Dutton ccccceccccccc
58. B 10400267 101 09 2009 Viewing Library Information Viewing Library Information The Info option displays a screen showing the basic information about the library Library Info x Serial Number 5103051103 Personality Overland Configuration Stand alone Module Type Thunder Firmware Version 4 10 Boot Version 1 Current IP Address None Partitioning Disabled Figure 7 18 Library Info Screen Generating a Post Process Report Sometimes it is beneficial to generate a trace log to view the status of the library and some or all of its components This is handled using the Post Process option 1 Establish communications with the library if not already established 2 Choose Post Process gt Select Text Editor from the Neo8000Center menu The Select Text Editor screen appears Figure 7 19 Select Text Editor to Display Post Processed Trace x MWINNT system32 notepad exe Browse Cancel Figure 7 19 Post Process Select Text Editor Screen 3 Use the Browse button to select the application that will be used to view the trace log then click OK Notepad is the default application 4 Choose Post Process gt Select Files from the Neo8000Center menu The Select Files screen appears Figure 7 20 10400267 101 09 2009 lt 7 17 Chapter 7 Neo8000Center Usage Select Files for Post Processing d x Binary File 32BitUtils Tivoli_Contig bin Browse Database File C Program Files Neo8000 B
59. Drives s sssessssssssssssssissssesesesissesesesisissrsesesesess 8 2 Fibre Channel Network with Two SCSI Drives e sesessssesesesesessssssesesenessnsssesesenessssesesesese 8 3 Four SCSI Drives on a Two Host SCSI Network uc ceecsessssescssescsecseseseesessesesseseessesesesseees 8 4 Fibre Channel Cabling EXamplES serseri iini wnd aii A A E 8 5 Multi FCO Card System Configuration sesesesesessssssssssesenesessssestsestnsssnstsrsesestnsssesenesesse 8 5 Chapter 9 Component and Capacity Additions Upper Power Supplies Drives 7 12 cccssccscssessssesecsssecsssscscscsesecsesaceesesscsesscsesscseseceeseceeses 9 1 AdGillonal Dive Assembles sisessecscoscstincecotescvtsseuttacvissesteacsisacsesscexsddatsacarsscarstenrstar na cveet ecess 9 2 Opnondl mtende COGS minaires onini E Ueda asaeges es Bobi N EE 9 2 ACGING CALOY ranri Gece nnd scoed enters dea hand cidand Mia E tu doen E 9 3 Scalability Option Horizontal Robotics Assembly ou cceccsecesessessessessesessecseeeceesecseeseeeens 9 4 Appendix A NEO 8000 Specifications FECINONGCE aiia e clecrcateess ia e ake abides clbecebaeeedss A 7 Japanese Voluntary Control Council for Interference VCCI cceecescseeseseseeeteeteeees A 7 Taiwan BSMI Class A WGmMING sis cienceivesiantacdatnaciacinalnaniinenitednieens A 7 Declaration Oi COMMON essri aa ai a aa A 8 Appendix B Repacking for Shipment to a New Location TOGISINGOG ES airnean A E AE EER lod din hedredeat dheatestanediarens B 1 Prepare th
60. E When you press any Maintenance button other than Replace Drive the library is automatically and immediately taken offline Once the action is completed the library automatically goes back online The hot swap feature allows the library to remain online while a drive is being replaced This table details the maintenance functions that can be accomplished using this submenu Table 5 3 Maintenance Submenu Button Functions Option Description Clean Drive Using a screen similar to the Move Media screen Figure 5 11 on page 5 9 selected drives can be cleaned Replace Drive Presents a screen with buttons for each drive Press a drive button to deactivate that drive for removal If a tape is currently in the drive you are prompted to move the tape to a different location Flash Drive From Tape Presents a screen with buttons for each drive Press a drive button to update the firmware for that drive using files on a cartridge If a tape is currently in the drive you are prompted to move the tape to a different location Flash Drive From SCSI Presents a screen with buttons for each drive Press a drive button to update the firmware for that drive using a SCSI connection from an external PC If a tape is currently in the drive you are prompted to move the tape to a different location Set User Defaults Resets user options back to the default values stored in non volatile memory The library immediately reboots
61. Figure 4 9 press either OK to accept or Cancel to discard the change 10400267 101 09 2009 lt 4 5 Chapter 4 Daily Operation Total Reserved Slots Decimal Keypad Confirm Press OK to save new option WARNING Option change causes library to be immediately rebooted after saving Press Cancel to skip saving the new option e Figure 4 9 Total Reserved Slots Confirm Dialog Box 7 Press Back twice to return to the Default screen Media Handling The tape cartridge media is the focus for most of the daily operations of a NEO 8000 Library A library manages up to 500 cartridges including any cleaning cartridges Bar Code Labels The graphic below Figure 4 10 shows you how to install a bar code label on an LTO tape cartridge LIQ LTO Bar Code Label Figure 4 10 Bar Code Label Installation NOTE Only Overland Storage bar code labels are supported with the library To order additional labels contact your authorized Overland Storage reseller 4 6 P 10400267 101 09 2009 Media Handling The following are tips to ensure maximum LTO cartridge media performance and life e For best results use Overland Storage media and bar code labels e Place labels only in the recessed area just below the write protection switch Never place labels on the top bottom sides or rear of the cartridge they can cause loader faults and interfere with normal operations
62. LTO drives Partitioning is a method in which cartridges magazines and LTO drives can be virtually separated for the convenience or use of the host or host software thus creating Virtual Libraries It allows two servers to use the same physical library while maintaining control of their allocated resources Library partitioning is based upon representing each partition as a separate SCSI device To the host each partition looks like a separate tape library and can have its own interface which can be HVD SCSI LVD SCSI or Fibre Channel NOTE Each partition must include at least one LTO tape drive and one media drawer Each NEO SERIES Library comes configured as a single partition assigning all elements in the library to the same partition number Additional partitions are created by adding one or more LPO cards with each card managing a single partition Each LPO card can be connected directly to the SCSI bus of a server or daisy chained to another SCSI bus The minimum number of partitions is one with all elements in the library in the same partition while the maximum number of partitions is the number of enabled drawers in the library For example in a fully loaded NEO 8000 library the maximum number of drawers is six which allows the configuration of up to six SCSI devices using five LPO cards with the sixth partition being managed by the Library Controller card IMPORTANT In the NEO 8000 each LPO card supports a maximu
63. Library hidden for clarity S 1 Front NEO 8114 Figure 2 3 RAMP and DOOR Box Locations a Remove the two 2 pads on top of the library b While holding the RAMP and DOOR boxes one on each side of the library cut and remove the strap that secures the boxes to the library c Remove the RAMP and DOOR boxes and set them aside for now d Remove the plastic sheet that covers the library Detaching the Pallet Once the cardboard pieces are removed you can remove the hold down hardware 1 Remove the ramps from the RAMP box and lay them down placing the brackets into the corresponding slots in the pallet Figure 2 4 Slots Ramps Se z 2 1 Library hidden for clarity NEO 8115 Figure 2 4 Placing the Ramps in Position 10400267 101 09 2009 lt 2 3 Chapter 2 Unpacking and Setting Up 2 Remove the rear hardware holding the library on the pallet a To provide access to the hold down bolts and leveling legs remove the rear crosspiece Figure 2 5 This is done by opening the rear door lifting the right end of the crosspiece and sliding the left end of the crosspiece out of its recess Crossbar Bolts Library hidden for clarity NEO 8116 Figure 2 5 Removing the Rear Crosspiece b Use a 9 16 wrench to remove the two bolts and hold down brackets c Use the adjustable wrench to loosen and raise the two leveling legs Figure 2 6
64. SI Drives on a Two Host SCSI Network Another typical SCSI cable configuration for an NEO 8000 library is four SCSI drives installed using a dual host on a SCSI network Figure 8 3 gig OY Ye SCSI Host ve a Connections Library Controller Card SCSI Drive 4 SCSI Drive 3 SCSI Cable E Terminator TERR CONTROLLER L fg cco 5 Cr SCSI Drive 2 SCSI Drive 1 OL See NEO 8121 SCSI Cables Terminator Figure 8 3 Four SCSI Drives on a Two Host SCSI Network 8 4 P 10400267 101 09 2009 Fibre Channel Cabling Examples Fibre Channel Cabling Examples With a Fibre Channel Option FCO card installed a NEO 8000 can support a FC Storage Area Network SAN When you add a FC drive to a FC library configuration the only change you need to do is add a new Fibre connection directly to the drive assembly FC socket Figure 8 4 FCO Card pa Library Controller Card LCC m Connector JUU b FCO to LCC il af z Wii Il Terminator mal a FC Drive 2 xE T Fibre o Connections NEO 8079b Figure 8 4 Typical Native Fibre Channel Configuration Multi FCO Card System Configuration The NEO 8000 Library can be expanded to handle up to 12 drives As the number of drives
65. SI response when a library media drawer is being accessed manually The choices are Ready or Not Ready The default is Not Ready Initiate Wide Data Transfer Negotiation Lets you enable or disable the library initiating a SCSI synchronous negotiation with the host The choices are Do Not Initiate or Initiate NOTE The library always responds to a host initiated synchronous negotiation The default is Initiate Data Speed Transfer Lets you set the SCSI data transfer rate for the library robotics to Synchronous 10 MB sec Synchronous 5 MB sec or Asynchronous Only The default is Synchronous 10 MB sec Report Element Type Lets you determine the method to report the type of library elements installed LTO drives using the SCSI Read Element Status command The options are Disabled or Enabled Select Disabled for the standard method that uses the DVCID CDB field Select Enabled to use the vendor specific field in the Element Descriptor The default is Disabled 5 24 P 10400267 101 09 2009 Menu Screen Options Table 5 5 SCSI FC Editable Options Continued Definition Fast Terminate Sequence Option and Default Description This option modifies the comand sequence sent to a SCSI controller to terminate a SCSI command The settings are Disabled or Enabled e Select Enabled to send a single command terminate sequence The single command terminate sequence is recognized by all SCSI host a
66. a Figure 5 6 Status Screen This screen displays buttons to access tape drive and media information These buttons show some of the following information e Tape Drive buttons e Active drives e Drive type e Physical drive status e Fixed Slots Mail Slots and Media Drawer buttons e Configuration e Cartridge load 5 6 DP 10400267 101 09 2009 Default Screen Options Pressing the appropriate feature button displays a detailed status screen For the media drawer secondary screens press a media row to see greater detail Figure 5 7 60 TUNA IN 20 Primary Status Screen Library Initialization Drawer HiLett Disabled Drawer HiRight Disabled Drive Bay Disabled Diive Bay Disabled Drive Bay Disabled LTO Drive Bay Drive Bay Disabled Disabled 1 18 Drawer Drive Bay Drive Bay H Disabled Disabled Drive Bay Disabled Drive Bay Disabled Drive Bay Disabled Drawer Mid LTO Back Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot 1 US Ears S ES GS ETS EB Se Io W112 113 114 15 116 17 118 19 20 sys S siiis pispis silisili ii eiee A ii EA ib Ly eye a N Ea AES NEA NEA NEA NEA ee a 1E o o o e fo o o o o o o o o o o
67. and Initialization INSTAIIGTION Consideration sanss aa aana aeaa aaa aAa 3 1 IAD UT SUD DIY arroen anai iE a E A E EAA 3 1 E i e e E A EE O E E TEO E E 3 1 Power Up and Cabling Pre Check ssesesessssesesesessssnsesesinessssesesenessnsesestnessstsesenessnstsestnessns 3 1 Powenng Up he HOO ca2tatietiontelvesiantatieasaiastie nani aN aaa ANAA 3 2 Poweron SEIT OST prennon an NT O N 3 2 Powering Down 1Ne Ora eurcron aenn avesidiarianssasbs david eastdaestdaaadduadvenats 3 3 STOMGGTEMOTIOG EE E E E AEE EE A E AE 3 3 Alemde METNOG scarann A AN 3 4 Chapter 4 Daily Operation COMMON Coniguraiion MOCIFICATIONS sarar arare n n AOE 4 sening a SCSIID are e a E A a en Sekar hint Sierras 4 Configuring a Fibre Channel Drive sssaaa aa 4 2 Creating Reserved SLOTS cccscsssscssccsssscsccecsssscsssscsssscsccscscssestesesesseessesestesesseneneceeaeseess 4 4 Melee inlei aS EAE A A E 4 6 Bor Code Laeli sc ssveccesssecseceeddaicasccsadccdaadeassecdcasedcteas ended sneaieddatetladetsreeddadeateestiaaencsdadetcaass 4 6 Using Mail Slot Magazine for Small Quantity EXCHANGES ou cecsesecssescsseseseeseeeeeeees 4 7 Using Media Drawers for Bulk EXCHANGES eesssesescssessseseecsesenseceeceeseseaeeesetaeecaeaeeeeens 4 10 Moving Media Inside the LIDrOry o cccsssecssccsssccecsssssssesssseessseesescececcsensseenssscaseaees 4 10 10400267 101 09 2009 lt 4 v Table of Contents Tape Drive Cleaning cssirsospainisai ian aaia aaan aia AR aAa aiaa Aa 4 12 Au
68. ape the washer bag inside one of the door panels Place each door inside one of the retained plastic bags Secure the doors back inside the DOOR box and set it aside a Fo DS Attaching the Drawer Shipping Brackets Using the screws in the trim pieces attach the six retained drawer shipping brackets to the side trim pieces three on each side inside where the front doors attach Figure B 3 Right side Brackets NEO 8006 Figure B 3 Drawer Shipping Brackets 10400267 101 09 2009 lt B 3 Chapter B Repacking for Shipment to a New Location Attaching the Pallet The first step in repackaging the library is attaching it to the pallet with hold down brackets 1 Position the pallet with the back side labeled RAMP SIDE facing the front of the library 2 Remove the ramps from the RAMP shipping box and lay them down placing the brackets into the corresponding slots in the pallet Figure B 4 Slots Ramps NEO 8115 Figure B 4 Placing the Ramps in Position 3 Remove the front and rear crossbars from the pallet 4 Verify that all four leveling legs can clear the floor at the bottom of the ramp If necessary raise the legs until they can clear the floor Figure B 5 e
69. articular attention should be given to supply connections when connecting power strips rather than direct connections to the branch circuit Power Up and Cabling Pre Check The NEO 8000 comes from the factory with any installed components connected and ready to use Before powering up the library it is recommended that you verify these connections have not come loose in shipment NEO 8000 Libraries come with zero factory installed drives All drives are shipped as add on drives and must be installed on site Refer to the instructions that come with every add on drive assembly for the preferred installation procedure and cabling recommendations For more information about cabling options refer to Chapter 8 Cabling Options and Examples 10400267 101 09 2009 lt 3 1 Chapier 3 Installation and Initialization Powering Up the Library Use the following instructions to apply power to your library 1 Route the two supplied power cords through the slot opening in the base plate at the bottom transom of the library 2 Connect the power cords to the two AC receptacles at the bottom of the circuit breaker box Figure 3 1 OFF ON Circuit 2 Circuit 1 Secondary Primary AC Receptacles EO 8014b Figure 3 1 NEO 8000 Circuit Breakers OFF Position 3 Connect the other ends of the power cords to your AC source 4 Set both circuit breakers
70. ass A Notation on Product Industry Canada Rules ICES 003 Class A Notation on product CE Marking European Union EMC Directive 89 336 EEC Laws relating to electromagnetic compatibility European Union EN55022 Standard RFI limits Information Technology Equipment Class A EN55024 Information Technology Equipment Immunity VCCI Japan Class A per CISPR 22 Japan VCCI statement on product BSMI Taiwan CNS 13438 Taiwan Class A A 2 10400267 101 09 2009 Table A 7 Temperature Humidity amp Altitude Dry Bulb Temperature Operating 10 C to 40 C Temperature Gradient 1 C min across the range Temperature Shock 15 C over 2 min Wet Bulb Temperature 26 C Relative Humidity 15 to 85 noncondensing Humidity Gradient 10 hr Altitude Sea Level 1000 ft to 10 000 ft Dry Bulb Temperature Power On No Tape Load ed Unpacked 72 hours 0 C to 50 C Temperature Gradient 15 C hr across the range Temperature Shock 15 C over 2 min Wet Bulb Temperature 30 C Relative Humidity 10 to 95 noncondensing Humidity Gradient 10 hr Altitude Sea Level 1000 ft to 10 000 ft Dry Bulb Temperature Non Operating Long Term Packed or Unpacked 40 C to 60 C Temperature Gradient 20 C hr across the range Temperature Shock
71. associated buttons are pressed This is especially true when trying to access or move media When you return to the Default screen all password access is cleared and you must reenter the password for new access Passwords can also be validated by using the Security Level button in the Utilities area For more information see Passwords Button Edit Options on page 5 28 Host Lock Out Media can be locked by software running on the host The library provides no GUI touch screen override for this command Usually exiting the host software restores media access NOTE Inthe event of host failure you can restore media access by cycling the library power Default Screen Options The Default menu screen Figure 5 2 consists of 10 buttons surrounding a logo splash screen The buttons provide links to the other key functions of the library Table 5 2 Table 5 2 Options Available from the Default Screen Virtual Button Result Menu Shows the Menu screen Online Offline Switches the library between online and offline Status Displays the Library Status screen Power Starts a controlled power down process Mail Slot Access Takes you to the Mail Slot Access screen Drawer Access Shows the Drawer Access screen Move Media Takes you to the Move Media screen O Logo Displays the Technical Support screen Up amp Down Arrows Adjusts the contrast of the screen GUI Software Map The followi
72. ated Loop hub or loop switch devices Node Name This is an eight byte 16 character hexadecimal number uniquely identifying a single fibre device It incorporates the World Wide Name and two additional bytes that are used to specify the format In a host system with multiple FC ports all adapters typically use the same Node Name but unique Port Names NVRAM Abbreviation of Non Volatile Random Access Memory a type of memory that retains its contents when power is turned off OCP Short for Operator Control Panel The OCP touch screen is a 2 5 x 1 25 6 4cm x 3 2cm pressure sensitive blue and light gray screen that provides an easy way to directly communicate with the unit It provides text and graphic messages and through the use of virtual buttons and sliders allows users to make changes to current settings Port Name This is an eight byte hexadecimal number uniquely identifying a single host HBA port It incorporates the World Wide Name and two additional bytes that are used to specify the format and indicate the port number Preferred Path The preferred path is the default path When the path selection policy is set to Failover Failback the preferred path is always used if it is available If the preferred path fails I O switches to another path If it is later restored I O switches back to the preferred path PTP Short for Point to Point PTP is the common mode of attachment to a single host PTP is sometimes us
73. ay 255 255 255 255 DNS Server 25 255 255 25 Cancel Apply Figure 7 3 Configure Library Dialog Box IP Addresses Tab IP Addresses Tab Use the IP Address tab Figure 7 3 to set the IP addresses used to access WebTLC on the library NOTE Configuration addresses are network specific Contact your network system administrator for the appropriate values 1 Click the IP Addresses tab to bring it to the front 2 Set the IP addresses by using one of these options e To automatically set the addresses check Obtain IP Addresses from BOOTP or DHCP Server e Manually enter the four addresses required in the appropriate fields 3 Click Apply or OK to exit Private IP Addresses This tab is used to display on the pre set IP addresses for partitioned and multi module systems 7 4 10400267 101 09 2009 Configuring the Library Using Neo8000Center SNMP Tab These settings enable the WebTLC to send system events asynchronously to the network NOTE Configuration addresses are network specific Contact your network system administrator for the appropriate values 1 Click the SNMP tab to bring it to the front Figure 7 4 Configure Library a x Remote FTP Server Access Factory Fiducial Calibration SCSI Identification SCSI Parameters Library Parameters Drives IP Addresses Private IP Addresses SNMP E mail Addresses m Trap Addresses an Z 255 255 255 g2
74. be stored to non volatile memory Press OK to confirm H Cancel Figure 7 13 Exit Configure Library Dialog Box Conformation 2 Click OK A second confirmation screen appears Figure 7 14 Neo8000Center x A Flash programming was successful Figure 7 14 Flash Programming Successful 3 Click OK The main Neo8000Center screen is displayed Uploading Data Files Neo8000Center lets you upload binary data files containing system trace information for diagnostic troubleshooting The Upload dialog creates binary files that can be saved The utility also includes a post processor that converts files into human readable form using the text editor of your choice 1 Establish communications with the library if not already established 2 Choose Upload from the Neo8000Center menu The Upload Data From Library prompt appears Figure 7 15 7 14 10400267 101 09 2009 Uploading Data Files Upload Data From Library xj m Type r Select Module System Trace taster Non Volatile Trace Slave Special Trace C Partition C Servo Trace Number E Binary File C 532BitUtils T ivoli_Config Browse IV Post Process Uploaded Data Database File C Program Files Neo8000 Browse Post Processed File C 32BitUtils Tivol_Config Browse IV Display Post Processed File Cancel Figure 7 15 Upload Data From Library Screen Set or change upload settings using these options Select
75. ble standards Cat 6 features more stringent specifications for crosstalk and system noise The cable standard provides performance of up to 250 MHz and is suitable for 10BASE T 100BASE TX and 1000BASE T Gigabit Ethernet Short for Device Specific Module it is a software module that allows the ULTAMUS RAID storage array hardware to use Microsoft s MPIO Expansion Slot F_port Area in a computer that accepts additional input output boards to increase the capability of the computer A Fabric port within a Fibre Channel switch that provides a point to point link attachment to a single N_Port F_Ports are intermediate ports in virtual point to point links between end ports for example N_Port to F_Port to F_Port to N_Port using a single Fibre Channel fabric switch Failback Failback occurs when a path with a higher priority than the currently active path is restored In this case I O will fail back to the higher priority path once it is available again Failover The ability to automatically substitute a working system or path for one which has failed GL 2 P 10400267 101 09 2009 Glossary Failover Failback A combination of Failover and Failback When a preferred path becomes unavailable another path is used to route I O until the preferred path is restored In this case I O will fail back to the preferred path once it is available again FC AL Short for Fibre Channel Arbitrated Loop An FC ALis a Fibre Chann
76. ccccceceeesessessssees 6 8 Capacity Configuration 06 6 13 Drive Configuration cccccceeeees 6 12 Library Configuration ccccee 6 10 Notification Registration 6 18 SCSI FC Configuration 6 10 Status Dutton ssessrsssrrsrersessrrsssersssnrererrressss 6 4 Full Drive Status button 00 6 5 10400267 101 09 2009 lt IX 3 Index IX 4 P 10400267 101 09 2009
77. ccecseseeessseseeseeseeees 6 18 LTO cartridge Media cccccccceessseceeeeeeneeees 4 7 M Mail Slot adding tape Cartridges s 4 8 removing tape cartridges 4 9 Slot numbering ce cee ceeeeesessenteceeeeeeeeeees 4 7 Mail Slot Access SCr N ccccccsessseceeesereeees 5 8 Mail Slot magazine CAPACIOY arnee eae ea a EARN 1 2 location c350c0ss siseauntideasetsecaiteriaeeds Es 1 2 Maintenance button cccssseeessreeseeeees 5 14 map OF GUM wiscecsscisscctsavsiecasvaeccatvwceca sans 5 3 media drawers activation order cecceeeeeseesecteceeeeeeeeeees 1 4 capacities 00 ccecesessssesesseseseceeeeeeeeeees 1 3 4 10 Internal latch eeseseseeceeeecececeeeeeeees 1 4 IX 2 P 10400267 101 09 2009 numbering eee eee eceeesesseceeceeeeeeeeeseeseeseees 4 10 numbering with HRA eccceeeeeeees 4 11 Menu screen ceeeeccccceccececeseeseseeeenenteeaeeeeeeesees 5 5 Cartridge Map button ccccccceeeseees 5 14 Diagnostics button eeeeeeeeereeees 5 17 Factory Dutton cccccccccccceeseesseesenteeeeeees 5 18 Library Dutton ccccecccccccccceeeeeeseeeeennenes 5 18 Library Info button ou ecceeceeeeeees 5 13 Library Options button 5 11 Maintenance button ceeeeeeeseeeeees 5 14 Network button oc ceesesssenteneeees 5 26 Network Options button 5 13 Password button ccccccecsesssessecseeeeeees 5 28 SCSI FC button cecceceeesseseeeeeeees 5 21 SCSI FC Options button
78. checks until the door closes smoothly yet is held firmly 4 Repeat Steps a h for the right door Leveling the Library You are now ready to move the unit into its final position and level it CAUTION Do not pull on the media drawer handles when moving the library 1 Position the library at its operating location 2 Run down all four leveling legs by hand until they contact the floor Using a wrench turn each leg one after the other in equal increments until you have turned them at least one full turn NOTE Be sure the library has been raised high enough so none of the casters touch the floor 4 Place a level front to rear on the top side edge of the library Figure 2 8 Figure 2 8 Positioning the Level 2 6 P 10400267 101 09 2009 Remove the Drawer Shipping Brackets 5 Note the position of the bubble Raise both of the front legs or both of the rear legs the same amount to achieve a level front to rear reading 6 Place the level across the top front edge of the library 7 Note the position of the bubble Raise both of the left feet or both of the right feet the same amount to achieve a level side to side reading 8 Recheck the level from front to rear and from side to side Adjust as needed until the library is level Remove the Drawer Shipping Brackets Once the library is in position use a phillips screwdriver to remove the six drawer shipping brackets locat
79. cify the Library Module Configuration Three options are available Standalone Used when the library contains a single unit e Master Used to designate this library as the primary library which controls the Horizontal Robotics Assembly in a 2 unit library system e Slave Used to designate this library as the secondary library in a 2 unit library system The default is Standalone Custom Display Lets you turn off the Overland Storage name and logo that is displayed during the POST and on the Default screen When enabled Initializing is displayed during the POST On the Default screen the upper left corner and logo area is left blank Also Technical Support Assistance is disabled and the Overland Storage name on the WebTLC status page is removed The Enabled or Disabled setting for this option will not change when Set Defaults is selected Menu gt Maintenance gt Set Defaults The default setting is Disabled SCSI FC Button Edit Options NOTE The options displayed vary based on the type of drives installed in the library The SCSI FC button in the Edit Options area lets you edit the user options that are displayed when the SCSI FC button is pressed in the View System Data area See Figure 5 26 for the SCSI options initial screen and Figure 5 27 for the FC options initial screen Use the Al or W arrows to shift between screens mTouch SCSI Option Button to Edit Drive 1 Bus ID 1
80. companies the card for more details NEU MGT PORT _ No RS232 i CAL J PARTITION C Figure 1 15 LPO Card Td rE TI T m D VIA 0053b 1 12 P 10400267 101 09 2009 Library Design and Layout Capacity Configurations Drives 1 6 are powered by the lower power supplies that come standard on the NEO 8000 When expanding to drives 7 12 additional optional power supplies need to be installed in the upper power case Figure 1 16 Upper Power Jlez m Case cen pa a h EE Drives 7 12 E ICE Tit ja H T T T Basic Configuration Fully Populated Configuration Figure 1 16 NEO 8000 Rear View
81. creen 6 10 P 10400267 101 09 2009 Accessing WebTLC Y 22 ica Tape Library A1 Synchronous 10 MB sec ayer E Short 14 bytes Pe Short 14 bytes x No Inventory 2 E 8 E dH E m gt oO je D a Disabled Logging Disabled Figure 6 12 WebTLC Setup gt SCSI Configuration Screen 10400267 101 09 2009 lt 4 6 11 Chapter 6 WebTLC Usage Drive Configuration When Drive Configuration is selected a selection screen is displayed Figure 6 18 T e Gnetions Geos Tocour Tape Library A1 Select the Drive to be Config Figure 6 13 Drive Selection Screen for Setup Choose a drive from the list and click Select the Drive to be Configured The Drive n Configuration screen appears Figure 6 14 T TS o Tape Library A1 Figure 6 14 WebTLC Setup gt Drive Configuration Screen SCSI Shown The Drive Configuration parameters are equivalent to ones found on the GUI touch screen 6 12 10400267 101 09 2009 Accessing WebTLC Capacity Configuration The Capacity Configuration parameters Figure 6 15 are equivalent to ones found on the GUI touch screen Status Grove Media Functions History LOGOUT p Tape Library A1 Capacity Configuration Figure 6 15 WebTLC Setup gt Capacity Configuration Screen Notification Registration The Notification Registration parameters Figure 6 16 are equivalent to
82. d Mail Slot Access Lets you select if a host Prevent Allow Medium Removal command inhibits or allows an operator access to the mail slot magazine The default is Prevent Allow Command Inhibits SCSI Mode Selects either the SCSI 2 or SCSI 3 command set for the library The default is SCSI 3 5 22 P 10400267 101 09 2009 Menu Screen Options Table 5 5 SCSI FC Editable Options Continued Definition Unit Attention Reporting Option and Default Description Lets you select reporting of all or just one of the stacked unit attention conditions If set to Report All the unit reports all unit attention conditions in sequence If set to Report One the unit reports only the highest priority condition The default is Report All Init Element Status Specifies the library s response to the SCSI Initialize Element Status command The possible settings are No Inventory Force Inventory and Force Label Scan The default is No Inventory Device Capability Page Length Lets you choose between Short 14 bytes and Long 18 bytes lengths of the Mode Sense Select Device Capabilities Page SCSI page 1Fh to accommodate different SCSI device implementations The default is Short 14 bytes Transport Element Base Address Lets you set the base address for the Transport Element robotics of the library The available range is h through FFFFh The default is Ox Storage Elemen
83. d the drives Auto Balance A feature that automatically balances preferred paths evenly among all available host ports and controller ports Auto balancing spreads I O load by utilizing as many host ports and controller ports as possible Back end Front end and back end are terms used to characterize program interfaces and services relative to the initial user human or program of these interfaces and services A front end application is one that application users interact with directly A back end application or program serves indirectly in support of the front end services usually by being closer to the required resource or having the capability to communicate with the required resource The back end application may interact directly with the front end or perhaps more typically is a program called from an intermediate program that mediates front end and back end activities Bar Code The machine readable representation of a product code Bar codes are read by a scanner that passes over the code and registers the product code The width of black lines and white spaces between varies Combinations of lines and spaces represent characters Overland uses 3 of 9 code Code 39 where each character is represented by 9 bars 3 of which are wide Bridging Devices that connect and pass packets between two network segments that use different communications protocol 10400267 101 09 2009 lt GL 1 Glossary Bus or Channel
84. dapters and is used to accommodate Network Appliance servers using QLogic SCSI host adapters e Select Disabled to use the original functionality that sends a three byte sequence Send Status Byte Send Message in Byte and Disconnect The default setting is Enabled Report Binary Device ID for Fibre Channel Drives Lets you enable or disable the reporting of the World Wide Name in the Device ID field of the Read Element Status Data Transfer Element Descriptor When disabled this option returns the ASCII descriptor Vendor ID Product ID Serial Number The default setting is Disabled Table 5 6 FC Editable Drive Options Definition Port n Control Option and Default Description Specifies the method for setting the AL PA The settings are Disable Soft Address and Hard Address When Hard Address is selected the Port n ID button is enabled to select a valid Loop ID Only one port at a time can be used The default is Soft Address Port n Loop ID Specifies the Loop ID that the tape drive uses to determine the AL PA for Port n The possible settings are 1 125 NOTE This option requires Hard Address to be selected in the Port n Control option The default is 1 World Wide Port n Name Select either a Default or Custom WWPN The Default setting uses the factory configured WWPN while Custom allows you to create a unique name for Port n The default is Default World Wide Node
85. dge can be installed and run from one of three locations e Mail Slot This location has the advantage of not needing to use a data cartridge slot or to reserve a cleaning cartridge slot e Data Cartridge Slot This location requires inserting a cleaning cartridge into a data cartridge slot and then removing it after cleaning e Cleaning Slot This location requires reserving some of the Fixed Slots for exclusive use as cleaning cartridge slots The advantage with this method is that the cleaning cartridge is stored in the library and is always available for use It only needs to be handled when the cartridge needs to be replaced See Total Reserved Slots under Library Options Button View System Data on page 5 11 for more information NOTE When selecting the Source or Cleaning locations you can repeatedly press the Element Type button to cycle through all the available choices You can also use the Decimal Keypad to enter the choice number directly into the field 4 12 P 10400267 101 09 2009 Tape Drive Cleaning Running a Cleaning Cartridge from the Mail Slot a fF OD gt Install a cleaning cartridge into the Mail Slot magazine From the GUI screen select Menu gt Maintenance gt Clean Drive Press the Source field and select Mail Slot as the Source Element Type Select the Cleaning field and press Drive in the Destination Element Type box Press Execute Clean When the cleaning cycle completes the library returns
86. e 6 Factory SNMP Library Parameters Configure Drive 7 Configure Drive 8 Configure Drive 9 Configure Drive 10 Configure Drive 11 Configure Drive 12 Fiducial Calibration E mail Addresses Drives IV Auto Install Enabled Cancel Apply Figure 7 9 Configure Library Dialog Box Drives Tab SCSI If applicable check the box to activate the Auto Install feature Set or change the SCSI IDs for the SCSI tape drives or configure FC drives click the appropriate Configure Drive n button A Configure Drive n screen appears Figure 7 9 7 10 10400267 101 09 2009 Configuring the Library Using Neo8000Center Configure Drive 1 scsi IE Soft Address v Fort 0 Loop Use Loop Allow Point to F Buston Soft Address vi Fort Loop o EE Figure 7 10 Configure Drive n Screen e SCSI Drive Select the SCSI ID for the drive e FC Drive Enter the appropriate information in the FC fields 4 Click OK to save the settings and return to the Drive tab 5 Click Apply or OK to exit 10400267 101 09 2009 lt 7 11 Chapter 7 Neo8000Center Usage Remote FTP Server Tab These settings enable the user to download firmware to the WebTLC or to your Library via a remote FTP site Contact Technical Support for the current User ID and Password to reach Overland Storage s FTP site 1 Click the Remote FTP Server tab to bring it to the front Figure 7 11 LT
87. e Channel cabling the SCSI connectors should not be used Library Interfaces The NEO 8000 features a Low Voltage Differential LVD SCSI interface to host system Other interfaces such as HVD SCSI or Fibre Channel are available with optional V I A cards Separate SCSI connections and ID addresses are used to control the functions of the tape drives and robotics Virtual Interface Architecture The NEO 8000 contains two rear access card cages and a Compact PCI backplane This backplane contains the plug in connectors for the library s controller board and up to nine V LA PCI cards The V I A cards provide an easy way for the network or SAN to communicate with the library Simple to exchange they offer upgrade flexibility to expand the life of the library Currently available cards include e Fibre Channel Option provides connectivity to Fibre based SANs e Gigabit Ethernet Option provides connectivity to iSCSI Gigabit Ethernet Networks e High Voltage Option provides connectivity to High Voltage Differential SCSI systems e Internal Router offers a WebTLC interface when in a Master Slave configuration e Library Partition Option provides logical soft partitioning to the drawer level between heterogeneous servers and backup software applications Library Controller Card The Library Controller card Figure 1 10 contains a single microprocessor and associated logic devices to control all robotics operations and manage o
88. e Ifusing the DOS command line FTP client on a Windows system follow this procedure ftp lt neo_ip_address gt Login guest Password 1 or new_password cd upload bin put M H E where M is the model and version bye 5 Using your preferred browser update the library or drive flash a Using a Level 2 password default password 2 log into WebTLC b Click Functions c From the flash operation drop down menu select to flash from the Local File 10400267 101 09 2009 lt 6 17 Chapter 6 WebTLC Usage d Click Start the Flash select the firmware file name and click OK When the flash operation is finished WebTLC displays a completion message History Button The History button provides access to the library trace logs Figure 6 18 You can either view a log on screen or download it as a BIN file Status y oe Setup y am Tape Library A1 Master Special Trace Figure 6 18 WebTLC History Screen When you select a file for downloading a Save As window appears letting you select a network destination for the download Logout Button LOGOUT The Logout button provides an easy egress from WebTLC by shutting down the secure link It is also recommended that you close your browser to clear all temporary caches 6 18 P 10400267 101 09 2009 7 Neo8s000Center Usage CHAPTER The Neo8000Center software allows you to access and control the NEO 8000 Library from a Windows based PC It su
89. e Library for Transport ou ececsessessessssesseceessesscsecseessescescsesseseceseescasesesesesesuenseaes B 1 Removing Mhe FONE DOOMS sarrerara abilities ain iieaersature deeds B 2 Attaching the Drawer Shipping Brackets oo eeseescssesesessescsseecseeccseceeseesssessesessescseeecseeeeaees B 3 ATTACHING the POST sesruro reniei naa NAAA B 4 ATIACHING me Outer COMMON serren ar a n E B 6 Appendix C Library Partitioning INTOGUCTON weisei inienn isses ni eia E a Hine C 1 mstalinga Router Card sena n A E C 2 Installing a Partition Controller Card ssessssesisoiissisesissesisssiriississiriisesirscesisesisnsaiinanas C 3 Additional Menu Items for PAITITIONS cc eeseescseeceseccesesceseeceseseeseseeseseeseseeecseeecseeecseeesseees C 4 Cabling Configuration EXOMPpIeS asisas aiaiai iaaiiai C 5 2 POMMONS 4 Drives 2 HOSTS sssini iaaea nisin Naaa ANE aN C 5 10400267 101 09 2009 lt vii Table of Contents Glossary Index viii 10400267 101 09 2009 NEO 8000 Library Overview CHAPTER The NEO 8000 Library is an enterprise library from Overland Storage that provides unmatched performance for organizations with very large amounts of mission critical data Benefits and Features The NEO 8000 provides the following major features and key benefits e Robust flexible reliable design and enterprise class capability e More storage capacity per square foot than any other data center class library e WebTLC a remote library management
90. e V I A device designed to inter connect the Library Controller and an installed Partition Controller card It provides a way for WebTLC to interface with the NEO 8000 when in a partitioned configuration To the external network it functions more as an endpoint device and not as a network router or switch 1 2 3 4 5 6 z 8 oli oi eae f 1234 5 6 7 Figure C 2 Router Card Item Description Item Description 1 WAN Activity LED Amber Eight Ethernet Ports Labeled 1 8 WAN Ethernet Port with Activity and Network LEDs WAN Status LED Green 6 Card Handle 100 BaseT Speed Indicator Green 7 Screw A OJ Nd 1 At the front panel power down the library Set the library circuit breakers to OFF 0 3 Remove and retain the power cords C 2 P 10400267 101 09 2009 Installing a Partition Controller Card CAUTION The internal Router card is designed to function only in the Primary card cage V I A option bays excluding the far right slot reserved for the Library Controller card It does not function in the Secondary upper card cage 4 Remove one of the V I A option bay filler plates in the Primary card cage Retain the filler plate for future use 5 With the WAN port at the bottom carefully insert the Router card into the guide rails of the bay Figure C 3 6 Slide the card into t
91. e individual drive assemblies that are installed at the rear of the library These assemblies feature LiveSwap technology which permits a drive to be removed and replaced while the other drives and library robotics remain active NOTE Refer to the documentation that comes with the drive assemblies for complete installation and cabling instructions Optional Interface Cards The V I A cards provide an easy way for the network or SAN to communicate with the library NOTE Refer to the documentation that comes with the interface cards for complete installation and cabling instructions In general to install these cards 1 Power down the library and open the circuit breakers Remove all power cords from the library 2 Using a Phillip s screwdriver remove one of the VIA option bay filler plates CAUTION The Library Controller card must always be housed in the far right PCI slot of the lower card cage Insertion of a V I A card into this slot will damage the PCI backplane and render the library inoperable 3 Carefully insert the interface card into the upper and lower guide rails of the V I A option bay and slide it into the bay Resistance is felt when the card begins to mate with the library backplane Apply just enough force to seat the card snugly to ensure proper connectivity 4 Power up the library 9 2 P 10400267 101 09 2009 Adding Capacity Adding Capacity The NEO 8000 Expansion on Demand feature allows you to
92. e tight against the pallet Use a 9 16 wrench to attach the two bolts and hold down brackets Attach the rear crosspiece Figure B 6 This is done by opening the rear door sliding the left end of the crosspiece into its recess and lowering the right end of the crosspiece into its slot Secure the rear door when done Crossbar Bolts Library hidden for clarity NEO 8116 Figure B 6 Removing the Rear Crosspiece 8 Remove the ramps and secure them in the RAMP shipping box 10400267 101 09 2009 lt B 5 Chapter B Repacking for Shipment to a New Location Attaching the Outer Carton Once the NEO 8000 is secured to the pallet the outer packaging can be added 1 Add the inner packaging Figure B 7 Top Pads IS RAMP Box ae Strap Miia as f Library hidden for clarity Front NEO 8114 Figure B 7 RAMP and DOOR Box Locations a Cover the library with the retained plastic sheet b Insert the RAMP and DOOR boxes into the pallet slots one on each side of the library c While holding the RAMP and DOOR boxes wrap the unit horizontally with strapping material to secure the boxes to the library d Add the two 2 pads on top of the library B amp P 10400267 101 09 2009 Attaching the Outer Carton 2 Add the outside packaging Figure B 8 C d Top Cap A SA Plastic Retainers 6 Above a Strap Shipping Straps Strap OS R
93. each drive Scroll down to view all the information Clicking a drive graphic at the top takes you to the appropriate summary section at the bottom of the screen sd mao setup GFinctions CE History LOGOUT Tape Library A1 Auto Refresh Off 1 min 2 min 5 min Inventory Display Logical Physical I IDLE Current Library Inventory g i S i I I 1 E E We MIE J Empiy Empty I I E HO Empty Figure 6 3 WebTLC Status Screen Top You can configure two browser settings from this screen Table 6 2 Status Screen Browser Settings Setting Options Description Auto Refresh Off Use setting to ensure the status of your library 1 min displayed on the browser remains current 2 min The default is Off 5 min Inventory Display Logical Use this setting to determine how the library Physical elements are grouped for display Logical drives and slots grouped separately e Physical drives and slots grouped by each library unit such as Master Slave The default is Logical 6 4 P 10400267 101 09 2009 Accessing WebTLC After the slot information comes the library and drive status Figure 6 4 SEE EEE EEE EEE EEE 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 Library Status Serial Number 0312BET
94. earance to work around it Figure B 1 10400267 101 09 2009 lt B 1 Chapter B Repacking for Shipment to a New Location e Allow at least 10 feet of clear space on the back side of the pallet labeled RAMP SIDE e Allow about 3 feet of clearance around the other three sides of the pallet e At least 8 feet of vertical clearance is needed Allow at least 10 ft to Allow 3 ft Allow 8 ft roll the library onto E around vertical the pallet the library clearance a p q lt Bl Ramp Floor Y Figure B 1 Packing Space Requirements E0817 Removing the Front Doors Before packaging the library remove and store the front doors 1 Remove the left front door Figure B 2 Nylon Washers between hinges Hinge Pin Door Check Door Hinge Block Pia Left Door Library Hinge Block NEO 8091 Figure B 2 Detaching the Doors B 2 P 10400267 101 09 2009 Attaching the Drawer Shipping Brackets Lift the bottom hinge pin until it clicks into the door hinge S 2 Lift the top hinge pin until it clicks into the door hinge Carefully lift the door up and off the library hinge blocks and set aside 9 d Make a note of the number of washers used at each hinge block and put the washers in the appropriate bag Repeat Steps a d for the right door T
95. ed protected Internet site that can be accessed from any PC connected to your network or via the World Wide Web This site can be seen using Microsoft Internet Explorer 8 0 or higher Firefox 1 0 or higher or Netscape 3 0 or higher browsers WebTLC shows you the overall NEO 8000 status at a glance It supports most of the same commands and controls that are available from the GUI touch screen on the front of the library see Chapter 5 Graphical User Interface Usage In order to use WebTLC you must have the following available e 10 BaseT Ethernet Network e Dedicated IP address either Internet or local e Host computer with COM port for initial setup and alternative maintenance procedures only e Computer with a web browser installed that has access to your network Setting Up WebTLC To set up WebTLC for access you only need to set the IP addresses under Network Edit Options 1 Press Menu gt Network See Table 5 7 Network Editable Options on page 5 27 for more details 2 Press IP Address Determination to set how the WebTLC IP addresses are chosen a Press Obtain IP Addresses From a DHCP Server to automatically set them b Press User Specified IP Addresses to set them manually 3 For User Specified IP Addresses enter this information e IP Server e IP Mask e IP Gateway e DNS Server 4 Set up the WebTLC passwords and level options e Web Level 1 and FTP Login e Web Level 2 Login e Enable Web Sec
96. ed in the Mail Server Name Address field e Specify up to four addresses to receive the e mails in the numbered fields e Enter the return e mail address in the Return field e Ifyou want the trace file included with the e mail check Attach Binary Trace File to E Mail Message 3 Click Apply or OK to exit 7 6 10400267 101 09 2009 Configuring the Library Using Neo8000Center SCSI Identification 1 Click the SCSI Identification tab to bring it to the front Figure 7 6 xi IP Addresses Private IP Addresses SNMP E mail Addresses Remote FTP Server Access Factory Fiducial Calibration SCSI Identification SCSI Parameters Library Parameters Drives mid Library E Library Parity Enablec gt Vendor Id OVERLAND Product Id NEO Series r Element Addresses Transport 0000 hex Storage 0020 hex Data 0840 hex Import Export 0800 hex Transfer Negotiation Maximum Speed s ync 10 MB s Y IV Initiate Negotiatic Cancel Apply Figure 7 6 Configure Library Dialog Box SCSI Identification Tab 2 Establish the SCSI ID and settings for the library using these options e Inthe ID area enter a SCSI ID number and choose from the drop down lists the parity Vendor ID and Product ID e Inthe Element Addresses area enter the Transport Storage Data and Import Export addresses in hexadecimal code e Inthe Transfer Negotiation area choose the Maximum Speed f
97. ed inside the doors on the side trim pieces Figure 2 9 Replace the screws back into the trim pieces and retain the brackets Right side Brackets we NEO 8006 Figure 2 9 Drawer Shipping Brackets 10400267 101 09 2009 lt 2 7 Chapter 2 Unpacking and Setting Up 2 8 P 10400267 101 09 2009 3 Installation and Initialization CHAPTER Once the NEO 8000 Library is secure and level you need verify the basic cable connections are in place before powering on the library for the first time Installation Considerations If the unit is installed in a closed environment it may require further evaluation by Certification Agencies The following items must be considered e The ambient temperature within the unit may be greater than room ambient Installation should be such that the amount of air flow required for safe operation is not compromised The maximum temperature for equipment environment is 50 C Consideration should be given to maximum rated ambient e Installation should be such that a hazardous stability condition is not achieved due to uneven loading Input Supply Check nameplate ratings to assure there is no overloading of supply circuits that could have an effect on over current protection and supply wiring Grounding Reliable earthing of this equipment must be maintained P
98. ed to attach to a Fibre Channel switch for SAN connectivity RETMA Short for Radio Electronics Television Manufacturers Association It is the common name given for a 19 inch distribution frame rack for mounting components RMU Short for Remote Management Utility It is an interface built into the unit that provides remote access to and configuration of the library through an Ethernet port It hosts a dedicated protected web site that can be accessed by a web browser using the IP address assigned GL 6 P 10400267 101 09 2009 Glossary Round Robin Router SAN SAS SCSI The Round Robin path selection policy causes all healthy paths to be used for I O Paths are used in a round robin order A router is a device that enables connectivity between Ethernet network segments Short for Storage Area Network A shared storage architecture connecting computers and storage devices for online data access Each connected system can directly access any attached storage device Usually refers to the network behind servers that links one or more servers to one or more storage systems Short for Serial Attached SCSI It is a point to point serial protocol that replaces parallel SCSI bus technology multidrop and uses the standard SCSI command set It has no termination issues supports up to 16 384 devices using expanders and eliminates clock skew It consists of an Initiator that originates device service requests a Target containing
99. ed without express permission from Overland Storage Overland Storage provides this manual as is without warranty of any kind either expressed or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose Overland Storage may make improvements or changes in the product s or programs described in this manual at any time These changes will be incorporated in new editions of this publication Overland Storage assumes no responsibility for the accuracy completeness sufficiency or usefulness of this manual nor for any problem that might arise from the use of the information in this manual FW 5 16 Overland Storage Inc 4820 Overland Avenue San Diego CA 92123 U S A Tel 1 877 654 3429 toll free U S Tel 1 858 57 1 5555 Option 5 International N Fax 1 858 571 0982 general Verland Fax 1 858 571 3664 sales www overlandstorage com STORAGE ii PB 10400267 101 09 2009 Preface About this Guide This guide provides installation instructions and operational information necessary for using the Overland Storage NEO 8000 Library It assumes you are familiar with basic functions of your computer and networking It also assumes you are knowledgeable about the SAN to which the NEO 8000 is being connected Conventions Used This user guide exercises several typographical conventions to help explain how to use the NEO 8000 Convention Description amp Usage
100. eeeeeeees 3 2 cleaning CALtridgeEs cseseseececeecececeeeeeeeeees 1 4 cleaning tape drives ccccceccecececceceeeeeeeeees 4 12 cleaning tape slots cccccecceeeceeceeeeeeeeeeeeaes 4 4 configuration OPTIONS ccccceecsecececeeceeeeeeees 4 1 configuring Fibre Channel drives 4 2 contrast CONCLVOIS ccccceceeeeeeeesettteaeeeeeeeees 5 10 CONVENTION Siiner ainai aiian PR iii create or change a password cccceceeeeees 5 28 creating reserved SlOtS ccccccceececeeeeeeeeeeees 4 4 customer SUpport eceeceeesceeeceeees PR iv 5 10 D Default screen appearance ON POWEFY Up ssesss s 3 3 5 2 contrast control buttons ccseeeeeees 5 10 Drawer Access button ccccceeeeeseereees 5 8 Mail Slot Access button cceeeeeeees 5 8 Menu button cccccsssssssssseseeseeeeeeeeees 5 5 Move Media button cccsseseseseeeeeeeees 5 9 Online Offline button ccccceceeceeeeeeees 5 6 overview Of OPTIONS eeessecceeeeesteeeeeeeeees 5 3 Power Dutton cccccccccccececceeeececeeaeeeaeeeneees 5 7 Status Dutton ccc ceccessseccesseetteeeeeeseees 5 6 technical support button logo 5 10 Diagnostics button eecceseeeeessetttaeees 5 17 door shipping brackets removal 2 7 B 3 downloading firmware cccccceessseeeeeeee 7 16 Drawer Access screen eeecceeesseceeteeeeeteeeees
101. einforcing Corners l NEO 8113 Ve Figure B 8 Library Packaging Components Position the two 2 large pieces of cardboard around the library The long sides go along the sides of library between it and the wood braces Insert and latch each of the eight 8 plastic retainers four each on opposite corners Add the top cap Position the two 2 short reinforcing corners on the sides of the top cap 3 Vertically wrap the front part of the box with strapping material a b C d e Insert the strapping material into the front left hole in the pallet Run the strap under the pallet to the other side Pull the strap out the front right hole Loop the strap over the top cap and reinforcing corners back to the other side Connect and tighten the strap Repeat Step 3 for the rear vertical strap Position the four 4 long reinforcing corners at each corner of the box Figure B 8 Horizontally wrap the container with strapping material about 6 15 cm below the tops of the reinforcing corners The NEO 8000 Library is now ready to ship 10400267 101 09 2009 lt B 7 Chapter B Repacking for Shipment to a New Location B 8 P 10400267 101 09 2009 C APPENDIX Library Partitioning Introduction The NEO SERIES Library Partitioning Option LPO Partition Controller card is a special purpose Virtual Interface Architecture V I A device for creating partitions in a NEO SERIES library with
102. el network in which up to 126 systems and devices are connected in a loop topology with each transmitter connecting to the receiver of the device on its logical right The Fibre Channel Arbitrated Loop protocol used for transmission is different from Fibre Channel switched and point to point protocols Multiple FC AL loops can be connected via a fabric switch to extend the network Fibre Channel Fibre Channel FC is a gigabit speed network technology which transports SCSI commands over Fibre Channel networks Fibre Channel was primarily concerned with simplifying the connections and increasing distances but later designers added the goals of connecting SCSI disk storage providing higher speeds and far greater numbers of connected devices Firmware Software stored in read only memory ROM or programmable ROM PROM Firmware is often responsible for the behavior of a system when it is first switched on FL_port A Fabric Loop port within a Fibre Channel switch that is capable of Fibre Channel Arbitrated Loop operations and is connected to one or more NL_Ports via a Fibre Channel Arbitrated Loop An FL_Port becomes a shared entry point for public NL_Port devices to a Fibre Channel fabric FL_Ports are intermediate ports in virtual point to point links between end ports that do not reside on the same loop for example NL_Port to FL_Port to F_Port to N_Port through a single Fibre Channel fabric switch Front end See Back end Gigabit Ether
103. entering them directly on the server console This enables you to control the server and communicate with other servers on the network To start a Telnet session you must log in to a server by entering a valid user name and password Telnet is a common way to remotely control Web servers Terminator A terminator refers to the electrical connection at each end of a SCSI bus The terminator is composed of a set of resisters or possibly other components The function of a terminator is to provide a pull up for open collector drivers on the bus and also impedance matching to prevent signal reflections at the ends of the cable SCSI buses require that a terminator be placed on the SCSI connector on the last SCSI peripheral Data errors may occur in a SCSI bus that is not terminated TOE TCP Offload Engine Short for TCP Offload Engine TOE is a technology used in network interface cards to offload processing of the entire TCP IP stack to the network controller It is primarily used with high speed network interfaces such as gigabit Ethernet and 10 gigabit Ethernet where processing overhead of the network stack becomes significant Topology Logical layout of the parts of a computer system or network and their interconnections There are two types of topology physical and logical The physical topology of a network refers to the configuration of cables computers and other peripherals Logical topology is the method used to pass the informati
104. es the card for more details LVDS OUT G Sce ACTIVE HD N G TERMINATION oN IN VINS Nl NEY SCSI HYDB TO LYD CONVERTER CARD ii NEO 8076b Figure 1 13 HVO Card 10400267 101 09 2009 4 1 11 Chapter 1 NEO 8000 Library Overview Internal Router Card The V I A Router card Figure 1 14 is a special purpose device designed with one specific function to provide a WebTLC interface for the NEO 8000 when in a Master Slave configuration i e partitioned or multi module To the external network it functions as an endpoint device not a network router or switch The Router card must be installed in one of the lower option card slots of the NEO 8000 Refer to the documentation that accompanies the card for more details LY VIA 0073b Figure 1 14 Router Card Library Partitioning Controller Card The V I A Partition Controller card Figure 1 15 allows multiple servers to use the same physical library while maintaining control of their allocated resources Each controller card can be connected directly to the SCSI bus of a server or daisy chained to another SCSI bus LPO cards can be installed in either the upper or lower card slots based on which slots are most convenient for cabling the SCSI bus Refer to the documentation that ac
105. ge comes up reminding you that this action impacts all the partitions and will cause the partitions to go offline Menu gt Maintenance e Clean Drive An intermediate screen is displayed for selection of the partition impacted e Replace Drive e Flash Drive From Tape e Flash Drive From SCSI e Drive Format Menu gt SCSC FC Partition assignments are shown for each drive The Library SCSI Bus ID button is replaced by a Partition n Bus ID button for each partition Cabling Configuration Examples Numerous cabling configurations are available dependent on number of drives and hosts Shown below is an example with recommended cable configurations 2 Partitions 4 Drives 2 Hosts When there are two different operating systems such as a mix of Solaris and Win2K servers a NEO 8000 can be partitioned into two virtual libraries Figure C 5 on page C 6 to accept backup commands from the two different systems The following example has two drives allocated to each partition Since the Library Controller card acts as the initial partition PO only one LPO card is needed to create the second partition P1 A router card is needed to provide communications between the two partitions The following example Figure C 5 shows how to connect four LTO 2 drives into two partitions in a NEO 8000 The basic steps also work in other NEO SERIES libraries CAUTION The Library Controller and LPO Partition Controller cards must
106. h the copper version of the Gigabit Ethernet GigE standard of 1000 Base T and Revision 2 0 of the Internet Engineering Task Force IETF iSCSI protocols The GEO card allows NEO SERIES libraries to communicate seamlessly with GigE networks providing protocol conversion for iSCSI commands routing commands data and status information between SCSI devices and an iSCSI SAN The GEO card is designed to fit into either one of the V I A bays built into the NEO 8000 Refer to the documentation that accompanies the card for more details SCSI Port 0 Data Port 0 Data Port 1 RS 232 Management Port ss aE yO nW bedr TA Suef Oi SCSI Porn 1 JOL Ji Figure 1 12 GEOi Card VIA 0049b High Voltage Option Card The V I A High Voltage Option HVO card Figure 1 13 provides a bridge for the NEO 8000 to work seamlessly with existing High Voltage Differential SCSI based servers and systems With an 80 MB sec maximum transfer rate the HVO card meets the performance demands of even the fastest HVD SCSI systems The card supports all major operating systems including HP UX IBM AIX Linux Mac OS Novell NetWare SCO UNIX Sun Solaris Tru64 UNIX and Windows NT 2000 The HVO card is designed to fit into either one of the V I A bays built into the NEO 8000 Refer to the documentation that accompani
107. he bay Resistance will be felt when the Router card begins to mate with the library backplane 7 Using the card handles apply just enough force to seat the card snugly into the library backplane to ensure proper connectivity Tighten the hold down screws on the card Connect the cables for your desired configuration See Cabling Configuration Examples on page C 5 You are now ready to install the LPO card NEO 8049c Figure C 3 Inserting the Router Card into the Library NOTE If a Router is currently installed and only the Partitioning Controller is added connect the 10 Base T ports on the LPO card to an available port on the Router Installing a Partition Controller Card Once the Router card is installed a Partition Controller card can be installed 10400267 101 09 2009 lt 4 C 3 Chapter C Library Partitioning CAUTION The Library Controller card must always be in the far right slot of the primary card cage 1 With the library still powered down remove one of the V I A option bay filler plates by unscrewing the upper and lower retaining screws Keep the filler plate for future use 2 With the RS 232 serial port at the bottom carefully insert the LPO card into the guide rails of the bay 3 Slide the card all the way into the bay Resistance
108. ics Button Utilities IMPORTANT The Diagnostics option is designed for use by Overland Authorized Service Technicians to run diagnostic functions to verify the proper operation of the library and is not available for access by end users Diagnostics Cartridge Cycle Inventory Lea Drive Cycle Sensor Test Pan Friction BarCode Cycle MaE View Error Lag Hu Back Figure 5 23 Diagnostics Submenu Screen Utilities 10400267 101 09 2009 lt 5 17 Chapter 5 Graphical User Interface Usage Factory Button Utilities IMPORTANT The Factory option is designed for use by Overland Factory Technicians and is not available for access by end users Security Level Button Utilities The Security Level button in the Utilities area provides a means to validate passwords to access different security levels Figure 5 24 Elevate Security Level Decimal Keypad Curent Jeje Enter 4 5 5 Factory Password of 8 E Security Level Clear 0 Back Entr i Factory Validate Back Figure 5 24 Security Level Utilities See Password Protection on page 5 2 for more details Library Button Edit Options The Library button in the Edit Options area lets you edit the user options that are displayed Figure 5 25 when the Library Options button is pressed in the View System Data area Use the Al or W arrows to shift between screens mTouch Library Option Button t
109. increase your library capacity up to as many as 500 cartridge slots depending upon your data center needs Simply entering a 32 character key code from the user interface serial port or remotely using WebTLC adds to the storage capacity of your library To add capacity slots using the GUI interface perform the following From the Default screen press Menu In the Utilities area press Maintenance On the Maintenance screen press Configure Capacity E OLN gt Using the alphanumeric keypad enter the 32 character capacity upgrade key code then click OK Figure 9 2 Set Custom Configuration Key 1B2 C3D4 E5F6 47B5B8 C9D0 XXXX XXXX XXXX Figure 9 2 Set Custom Configuration Key Screen 5 At the confirmation Warning screen click OK to accept the change Figure 9 3 Set Cristom Continuation Ken Warning aa The library is about to change from a 2 drawer configuration to a 4 drawer configuration Press OK to change the configuration WARNING Causes library to be immediately rebooted after changing the configuration Press Cancel to continue without changing the configuration Figure 9 3 Configuration Key Warning Screen The library reboots The capacity configuration change takes affect when the reboot process completes 10400267 101 09 2009 lt 9 3 Chapter 9 Component and Capacity Additions 6 Adhere the new capacity code sticker inside the front left door between the top and middle media drawers f
110. ion of whether or not there is a cartridge present in all library drives and cartridge slots If available the corresponding bar code label is shown for the cartridge Figure 5 19 Figure 5 19 View Cartridge Map Initial Screen View System Data Use the Al or W arrows to shift between screens The screens loop so you can go in either direction to more quickly find a particular slot No modifications can be made on these screens Refer to Move Media Button on page 5 9 for information on changing the location of a cartridge Maintenance Button Utilities The Maintenance button in the Utilities area displays a submenu of buttons to address the general library service functions Figure 5 20 The number and type of buttons varies depending on installed options and firmware version Use the Al or WJ arrows to shift between screens 5 14 P 10400267 101 09 2009 Menu Screen Options IMPORTANT The Maintenance option is designed for use by Overland Authorized Service Technicians and with the exception of Clean Drive Load Unload Fixed Slots and Configure Capacity is not recommended for access by end users Maintenance Set Load Unload Clean Drive User Defaults Fixed Slots Force Access Replace Drive Reconfiguration All Drawers Flash Drive F Configure From Tape Reboot Library Capacity Flash Drive Calibrate From SCSI Robot Vv Back Figure 5 20 Maintenance Submenu Screen Uiilities NOT
111. ion on changing these settings SCSI FC Options Button View System Data NOTE The options displayed vary based on the type of drives installed in the library The SCSI FC Options button in the View System Data area provides read only access to the SCSI or FC drive settings Pressing this button displays several screens of information showing the different options for the drives used in the library Figure 5 15 and Figure 5 16 Prevent Allow Command Inhibits Figure 5 15 View SCSI Options Initial Screen View System Data 5 12 P 10400267 101 09 2009 Menu Screen Options View FC Options Drive 1 Configuration View Values Drive 2 Configuration View Values Library SCSI Bus ID 6 Library SCSI Bus Parity Enabled Mail Slot Access ei j anes y E Figure 5 16 View FC Options Initial Screen View System Data Use the AJ or YJ arrows to shift between screens For FC drives pressing the View Values field for a particular drive displays a second set of data screens No modifications can be made on these screens Refer to SCSI FC Button Edit Options on page 5 21 for information on changing these settings Network Options Button View System Data The Network Options button in the View System Data area provides read only access to the network settings Pressing this button displays three screens of information showing the 13 different options Figure 5 17 View Networ
112. it and the host 1 Power up the library 2 Connect the provided RJ 11 to DB 9 cable between the RS 232 connector on the Library Controller card and a COM port on the host computer Power up the host computer Launch Neo8000Center The Neo8000Center blank main screen appears Figure 7 1 7 2 DP 10400267 101 09 2009 Configuring the Library Using Neo8000Center Figure 7 1 Neo8000Center Main Screen 5 Click Connect The Serial Port Setting dialog box appears Figure 7 2 i Serial Port Settings Vata Parity Figure 7 2 Serial Port Setting Dialog Box 6 Verify the COM port settings and click OK NOTE If the connection is not successful check all cable connections and retry the connection If communication fails again contact Overland Storage Technical Support 10400267 101 09 2009 lt 4 7 3 Chapter 7 Neo8000Center Usage Launching the Configuration Dialog Box After establishing communications from the Neo8000Center main menu choose Configure gt Set Values The Configure Library dialog box appears Figure 7 8 Configure Library 4 x Remote FTP Server Access Factory Fiducial Calibration SCSI Identification SCSI Parameters Library Parameters Drives IP Addresses Private IP Addresses SNMP E mailAddtesses I Obtain IP Addresses from BOOTP or DHCP Serve rm Specify IP Addresses IP Address 255 255 255 255 Subnet Mask 255 255 o Jo Default Gatew
113. k Options IP Address Determination User Specified IP Address IP Address 10 1 10 98 IP Mask mAlslaior assis lol IP Gateway 10 1 8 99 DNS Server 10 1 8 143 y cow Figure 5 17 View Network Options Initial Screen View System Data Use the AJ or YJ arrows to shift between screens No modifications can be made on these screens Refer to Network Button Edit Options on page 5 26 for information on changing these settings Library Info Button View System Data The Library Info button in the View System Data area provides read only access to the general information about the NEO 8000 Library Pressing this button displays a single screen of information Figure 5 18 10400267 101 09 2009 lt 5 13 Chapter 5 Graphical User Interface Usage Miscellaneous Library Info Firmware Revision iE ers Local IP Address 10 1 25 78 Ethernet Address 009000112233 SerialNumber ABCD123456789xv2Z Configuration Key D2B7 4FCB 0690 FE34 2C8E C8E0 3089 1CEE Power On Hours 2568 Back Figure 5 18 View Library Info Screen View System Data This screen displays the library s firmware revision current IP address Ethernet address library serial number media drawer configuration key and number of power on hours No modifications can be made on this screen Cartridge Map Button View System Data The Cartridge Map button in the View System Data area provides a visual indicat
114. l A 4 s NEO 8119 Figure 1 5 NEO 8000 Rear View Power Supplies Power is routed via power cords through the base plate of the unit into connectors on the circuit breaker box at the base of the built in power strip The power strip contains geographically placed receptacles which make AC power available to the power supply cases without the need for routing cables Each power supply case holds two power supplies Figure 1 6 The upper power unit is the primary power source while the lower unit is the redundant power source 10400267 101 09 2009 4 1 5 Chapter 1 NEO 8000 Library Overview Foldable Handle 5 ad Primary Power Supply 1 Thumbscrew Release Power Supply Case ON OFF Switch Redundant Power Supply 2 Power N Inputs S from bus 2 Figure 1 6 Power Supplies in a Power Supply Case The NEO SERIES 8000 Library has three power supply cases that distribute AC power to different portions of the library Each power supply case holds two modular auto ranging power supplies a primary power supply for daily use and a secondary power supply for redundancy Each power supply is capable of using any nominal AC voltage between 100 and
115. l to discard the change NOTE If you enter a ID number that is already assigned you are prompted to accept the duplication Figure 4 3 Drive 1 Bus ID Chenin The new SCSI Bus ID conflicts with another drive Drive 2 Press OK to ignore and update Drive 1 to the new Bus ID Press Cancel to skip the update eje H Figure 4 3 Bus ID Confirmation Dialog Box The newly selected SCSI ID flashes for a few seconds while the drive is being updated then stops indicating that the operation is complete 7 Press Back twice to return to the Default screen Configuring a Fibre Channel Drive In most cases you can use the default configuration values for Fibre Channel drives However if it becomes necessary to change the default values these values are editable e Port n Control e Port n Loop ID 4 2 P 10400267 101 09 2009 World Wide Port n Name World Wide Node Name Topology Speed Directory Registration Common Configuration Modifications Table 5 6 in Chapter 5 Graphical User Interface Usage details all the different settings available The information in this section shows you how to make those changes CAUTION To support different LTO FC drives the library firmware must be at least at these levels e LTO 3 Fibre Channel Drive Version 4 03 or higher e LTO 4 Fibre Channel Drive Version 6 04 or higher Verify the firmware level of your library by selecting Menu gt Library Info fr
116. ld Wide Portn Name World Wide Node Name Topology Speed Directory Registration Figure 5 4 GUI Menu Outline Cont d GEN 0063b This button displays the Menu screen Figure 5 5 that provides links to most of the options for the library View System Data Library Options SCSI FC Options Network Options Library Info m Utilities Maintenance Diagnostics Factory Security Level ellil m Edit Options Library SCSI FC Network Passwords Cartridge Map fafa Back Figure 5 5 Menu Screen e Helje 10400267 101 09 2009 lt 4 5 5 Chapter 5 Graphical User Interface Usage Refer to Menu Screen Options on page 5 10 for complete details Online Offline Button Pressing this button switches the library between online and offline status The button name changes to reflect the status that will result if it is pressed It can be password protected using Security Level 2 NOTE By default the library automatically is brought online after powering it up The tape drives continue to function and record without interruption However any attempt to operate the robotics will result in a Not Ready message to the host Status Button Selecting this option displays the library Status screen Figure 5 6 You will have to use the scroll bar to view all the information Library Initialization ca A PEE EEE ee lt
117. logical units that receives device service requests and a Service Delivery Subsystem that transmits information between the Initiator and the Target Short for Small Computer System Interface SCSI is an industry standard for connecting peripheral devices and their controllers to an initiator Storage devices are daisy chained together and connected to a host adapter The host adapter provides a shared bus that attached peripherals use to pass data to and from the host system Examples of devices attached to the adapter include disk drives CD ROM discs optical disks and tape drives In theory any SCSI device can be plugged into any SCSI controller SCSI addressing Each device supported by a SCSI adapter has its own unique SCSI address which dictates the device s priority when arbitrating for access to the SCSI bus A SCSI address of 7 has the highest priority For a fast wide SCSI adapter that supports up to 16 devices the next highest priority address is 6 then 5 4 3 2 1 0 15 14 18 12 11 10 9 and 8 The narrow SCSI adapter supports up to eight devices including itself The SCSI address 7 has the highest priority followed by 6 5 4 3 2 1 and 0 SCSI bus A SCSI bus provides a means of transferring data between SCSI devices A SCSI bus is either an 8 or 16 bit bus that supports up to 8 or 16 devices including itself The bus can consist of any mix of initiators and targets with the requirement that at least one initia
118. m of four media drawers For partitioned libraries with either no Mail Slots or all Mail Slots assigned to one partition all the Fixed Slots are assigned to the last partition If Mail Slots are assigned to multiple partitions the Fixed Slots are taken out of service and 15 slots are converted for use as virtual Mail Slots IMPORTANT Reserved slots and Auto Clean Mode are not available if Mail Slots are used in a partitioned library Always disable Reserved slots and Auto Clean Mode before enabling and configuring partitions 10400267 101 09 2009 lt C 1 Chapter C Library Partitioning RS232 NED MGT PORT WE i 234 5 6 7 8 Figure C 1 LPO Partition Controller Card Connectors amp Indicators PARTITION CONT VIA 0053b Item Description Item Description RS 232 Serial Port 5 Mode Momentary Switch 2 WAN Status LED Green 6 SCSI VHDCI Ports 2 3 WAN Ethernet Port 7 Card Handle 4 WAN Activity LED Amber 8 Screw Installing a Router Card IMPORTANT A NEO SERIES internal V I A Router card is required for partitioning The Router card enables communication between the Library Controller card and the Library Partition Option LPO Partition Controller card It also adds a WebTLC port The NEO SERIES internal Router card is a special purpos
119. magazine and reinsert the magazine into the library 4 Press the Mail 1 nn button to relatch it and then press Back 5 At the Default screen press Move Media The Move Media screen is displayed Figure 4 13 NOTE When selecting the Source or Destination locations you can repeatedly press the Element Type button to cycle through all the available choices You can also use the Decimal Keypad to enter the choice number directly into the field 4 8 P 10400267 101 09 2009 Media Handling Select Source of Tape Decimal Keypad a Drive 2 Destination LT 0 j swe 3 m Source Element Type Mail Drive Slot T Slot Slot Execute Back Move Figure 4 13 Move Media Screen 6 Press in the Source field select Mail Slot as the Source Element Type and select the slot number where it is located 7 Press in the Destination field select a location for the tape being added as the Destination Element Type and select the destination slot number 8 Press Execute Move Wait for the tape to be moved You are automatically returned to the Default menu when done 9 Repeat Steps 5 8 until all tapes are moved from the Mail Slot Removing Media Follow these steps to remove tape cartridges NOTE You can also remove 10 cartridges at a time using the Load Unload Fixed Slots button See Load Unload Fixed Slots Button on page 5 16 for more details 1 Atthe GUI screen press Move Media 2
120. net Also known as GigE or GbE this Ethernet standard uses a one Gigahertz 1000 Hz clock rate to move data HBA Short for Host Bus Adapter An HBA is an I O adapter that sits between the host computer s bus and the Fibre Channel loop and manages the transfer of information between the two channels In order to minimize the impact on host processor performance the HBA performs many low level interface functions automatically or with minimal processor involvement Hot Swap The action of components being removed and replaced while the unit is running with power to either the component or a device still connected to the unit Not all components are hot swappable Please read installation and maintenance instructions carefully 10400267 101 09 2009 lt GL 3 Glossary 1 E Element A configurable import export slot or magazine to provide a means of exchanging tape media while the unit is still operating Internet A global network of networks used to exchange information using the TCP IP protocol It allows for electronic mail and the accessing ad retrieval of information from remote sources Initiator Device A system component that originates an I O command over an I O bus or network An initiator issues the commands a target receives them Short for Internet Protocol IP specifies the format of packets and the addressing scheme iSCSI Short for Internet SCSI iSCSI is an IP based storage networking standard for linking data
121. ng is a map of the GUI screens 10400267 101 09 2009 lt 5 3 Chapter 5 Graphical User Interface Usage p lt e4 l Tech Spa EEE C Status C Default Logo Screen Contrast gt Contras Online gt Offline Menu Mail Slot Access Drawer Access Move Media a N12 row 1 slots na n row 2 slots nsns row 3 slots N7 Ne row 4 slots E Row Cartridge Ma a p View System Data Area l Library Options See Edit Options J Mail 1 n lock unlock Library Cartridge Map H Left un relock Mid Left un relock Lo Left un relock HRight un relock Mid Right un relock Lo Right un relock Unlock All Source gt Destination Elements J Library Initialization Screen Drawer Hi Left Drawer Mid Left Drawer Lo Left Drawer Hi Right Drawer Mid Right Drawer Lo Right Fixed Slots Mail Slots Drives n n 1 to 12 LTO Drive LJ Identification l Status I 1 Information l Configuration __ Information l Error I 1 Information l If enabled otherwise grayed out 5 4 P 10400267 101
122. nly access the Menu functions Network Options and Library Info in the View System Data area From this screen you can access all options functions informational screens and screen contrast adjustments of the NEO 8000 You can also initiate a controlled shutdown of the library Tapping the logo area turns on the internal light for 30 seconds Password Protection To avoid accidental interruption of library operation the NEO 8000 lets you assign up to three levels of security using passwords A fourth level of security is built in for factory technicians This table shows the different levels and their scopes of access Table 5 1 User Security Levels Security Level Access Description User Level 1 Controls access to the Mail Slot Access button User Level 2 Controls access to the Power Online Offline Drawer Access and Move Media buttons Service Level 3 Controls access to the Utilities and Edit Options area buttons Factory Level 4 No customer use NOTE Each level controls only specific buttons For example adding a Level 1 password does NOT protect Level 2 or 3 option buttons However higher levels allow access to lower levels such as Level 2 can access the Mail Slot 5 2 P 10400267 101 09 2009 Default Screen Options The passwords for Levels 1 3 are managed using the Passwords button in the Edit Options area of the Menu Once enabled you are always prompted for a password whenever its
123. o 800 GB 2 1 compression and up to 400 GB native while the Ultrium format generation 2 has a capacity of up to 400 GB 2 1 compression and up to 200 GB native GL 4 P 10400267 101 09 2009 Glossary LUN Short for Logical Unit Number A SCSI or Fibre Channel device identifier LUN is a subdivision of a SCSI target LVD Short for Low Voltage Differential LVD is a method of powering SCSI cables that will be formalized in the SCSI 3 specifications LVD uses less power than the current differential drive HVD is less expensive and allows for higher speeds such as those of Ultra 2 SCSI LVD requires 3 3 volts versus 5 volts for HVD MAC Address Short for Media Access Control address a hardware address that uniquely identifies each node of a network Mail Slot See I E Element Mapping table A table indexed by sequential LUN values indicating the selected BUS TARGET LUN devices Mapping tables are used by routers and bridges like the GEOi to perform Ethernet to SCSI pathing MD5 Algorithm MD5 is a way to verify data integrity and is much more reliable than checksum and many other commonly used methods MPIO Short for Multipath Input Output A multipath solution built into Microsoft server grade operating systems It requires the DSM to work with the ULTAMUS RAID storage array hardware MTU Short for Maximum Transfer Unit It is the largest size packet or frame specified in octets eight bit bytes that can be sent in a packet
124. o Edit Library Remains Offline After Disabled Power up Initialization Auto Power up An Installed Drive After Timeout Enabled Unload Mode Implicit Total Reserved Slots 0 Auto Clean Mode Disabled v Ban Figure 5 25 Library Initial Screen Edit Options This table shows the different library options available 5 18 P 10400267 101 09 2009 Menu Screen Options Table 5 4 Editable Library Options Option Library Remains Offline After Power up Initialization Description Lets you enable or disable whether the library remains offline after power up initialization If enabled you must press the Online button on the Default screen to bring it online The default is Disabled Auto Power up an Installed Drive After Timeout Lets you enable or disable whether a tape drive automatically powers up after being replaced if it is not turned on manually There is a short 2 second delay before the automatic power up occurs The default is Enabled Unload Mode Lets you select either an implicit or explicit tape unload mode for a SCSI Move Media command from the host If Implicit is selected the library unloads a tape drive before attempting to move a cartridge from that drive If Explicit is chosen the host must issue a SCSI Unload command to a tape drive before each Move Medium command The default is Implicit Total Reserved Slots Lets you reserve up to 20 LTO slots that are located
125. o o TIT rT TiTi TPT a Nba ITH TP TH Tee cee iE o o o o o o o o 0 0 0 o o o o o o offo o offoff ES NES OES OES DES NES NES UES IES IE 1 2 4 Ti 8 9 o T 2 3 4 5 6 iC 8 9 9 Drawer Mid Left Row Lo Drawer Mid Left Row Lo LTO oe gfe i ies TECER ss SES aoe an SRE 5 EEE SSS Mail Slots LTO Drive 2 LTO f Select a Categor to View Drive 2 Status Information Drive State Cartridge Present Seeking Yes Cartridge Type Ulkrium 3 WORM Cleaning Status Cleaning Needed Cartridge Removal 2 Yes Write Protected Yes Ready to Eject No Ready for Access Yes Compress Write Data Yes Drive Error No yj Figure 5 7 Secondary and Tertiary Status Screen Examples Power Button e The Power button initiates a controlled power down sequence that provides enough time to park the robotics assembly and shuttle During the process you are prompted to either confirm or cancel the shut down Figure 5 8 It can be password protected using Security Level 2 10400267 101 09 2009 lt 5 7 Chapter 5 Graphical User Interface Usage You are requesting the Library to power down Press OK to power down NOTE The library will move the shuttle to the parked position before powering down Press Cancel to resume normal operation oe Figure 5 8 Power Down Confirmation Dialog Box Mail Slot Access Button Pressing this button dis
126. of a drive The NEO 8000 has options to either automatically or manually clean a tape drive Most backup software also can manages the cleaning of library tape drives as a normal part of operations but it is usually based on a time limit rather than a drive need There are two ways to manage the cleaning of the installed tape drives e Automatically by enabling Auto Clean Mode available under Menu gt Library Options e Manually by selecting the Clean Drive option located under Menu gt Maintenance NOTE With the exception of Clean Drive Load Unload Fixed Slots and Configure Capacity the Maintenance option is designed for use by Overland Authorized Service Technicians and is not recommended for access by end users Automatically Running a Cleaning Cartridge You can configure the library to automatically run the cleaning cartridge mode If a tape drive needs cleaning after it completes an unload operation it sends a cleaning needed message to the library This activates the automatic cleaning cycle provided a cleaning cartridge slot has been reserved with a cleaning tape in it To automatically run a cleaning cartridge using Auto Clean Mode 1 Reserve one or more cleaning cartridge slots using Menu gt Library gt Total Reserved Slots Install a cleaning cartridge into a reserved slot Enable automatic cleaning using Menu gt Library gt Auto Clean Mode gt Enabled Manually Running a Cleaning Cartridge A cleaning cartri
127. om the Default screen If it needs to be upgraded visit the Overland Storage Technical Support web site for the latest versions of the firmware For information about downloading firmware see Downloading and Flashing Library Tape Drive Firmware on page 6 17 1 2 From the Default screen of the GUI press Menu In the Edit Options area press SCSI FC NOTE If a Service password is enabled the validate password screen is displayed Enter the correct password and press Validate The initial FC screen is shown Figure 4 4 mTouch SCSI Option Button to Edit Drive 1 Configuration Drive 2 Configuration Set Values Library SCSI Bus ID 6 Library SCSI Bus Parity Enabled Mail Slot Access eeen HEST Set Values v Back Figure 4 4 FC Initial Screen Edit Options 3 If necessary use the arrow buttons to scroll down to locate the drive being changed 4 Press the Set Values button to the right of the tape drive you are changing The Set Values edit screen Edit Drive Configuration is displayed Figure 4 5 10400267 101 09 2009 lt 4 4 3 Chapter 4 Daily Operation Edit Drive Configuration Port 0 Control Soft Address Port 0 Loop Id 0 World Wide Node Name Default vont ee Speed Auto Figure 4 5 Edit FC Drive Configuration Set Values Screen 5 Make all the necessary changes by pressing the appropriate buttons and entering the new data 6 Press Save A
128. on between workstations GL 8 P 10400267 101 09 2009 Glossary USB Universal Serial Bus Port A hardware interface for low speed peripherals such as the keyboard mouse joystick scanner printer and telephony devices VLAN Short for Virtual LAN It consists of a network of computers that behave as if they are connected to the same wire even though they may actually be physically connected to different segments of a LAN 10400267 101 09 2009 lt GL 9 Glossary GL 10 P 10400267 101 09 2009 Index A accessing WebTLC cccccccscccccccecceeeeesensees 6 2 accessories included cceseseeseseeeeseeeeeeeeeees 1 1 adding components ccccsccccccceceeeeseeeseettnseees 9 1 adding AVIVES eee eee eeeseessecteececeeeceeeeeeeeseeaees 3 1 adding library Capacity ccccccecceseeeseeeenteees 9 3 arrow buttons on Default screen 5 10 B Back Dutton cccccccccsccssssseseseeeeeeeececeeeeseeeeees 5 1 bar code labels cccccecccccccccececeeeeseeaseeseeneees 4 6 bar Code options ccccceccccecceeeceeeeeesaeeeeenes 5 20 C cabling configuration examples C 5 capacity upgrade ccsseesesesssseceececececeeeeeeees 9 3 Cartridge Map button ccceeeeeeeeeeeeees 5 14 changing a SCSI ID 200 ceeeeeeeeccseceeeeeeeeeeees 4 1 circuit breaker ccccsesesescecececcececeeeeeeeeeeaes 1 7 circuit breakers cccesesesessseecescececec
129. onger want this prompt to appear check the box next to that option If you want the move to be executed even if the library is busy check the box next to that option 6 Click Confirm to move the tape cartridge or Cancel to cancel the move After the move is completed a completion message is shown Setup Button The Setup button provides controls that let you set the configuration for five key items e Library Configuration e SCSI Configuration e Drive Configuration e Capacity Configuration e Notification Registration Select one of the configuration options from the menu Figure 6 10 to view or change parameters NOTE If you have not already disabled the Confirmation prompt Figure 6 9 it will appear every time you make changes to any of the configuration options under Setup 6 8 P 10400267 101 09 2009 Accessing WebTLC O m 7 7 7 LOGOUT Tape Library A1 Figure 6 10 WebTLC Setup Screen 10400267 101 09 2009 lt 6 9 Chapter 6 WebTLC Usage Library Configuration The Library Configuration parameters Figure 6 11 are equivalent to the ones found on the Library Edit Options screens available at the GUI touch screen y Te 7 omaa Tape Library A1 Submit Reset Figure 6 11 WebTLC Setup gt Library Configuration Screen SCSI Configuration The SCSI Configuration parameters Figure 6 12 are equivalent to the ones found on the SCSI FC Edit Options screens available at the GUI touch s
130. or future reference Scalability Option Horizontal Robotics Assembly IMPORTANT Overland Storage recommends that the Horizontal Robotics Assembly be installed by an Overland Storage authorized service provider Improper installation may result in damage to this part or the library components which would void all existing warranties The NEO 8000 architecture can be expanded by adding a second library unit A Horizontal Robotics Assembly HRA is installed inside the two connected NEO 8000 libraries to enable the robotics in each of the individual libraries to exchange cartridges by means of a pass through system Figure 9 4 This results in a system that integrates the robotics of the individual units into a single high performance library robotics system NEO 8096 Figure 9 4 HRA and Mounting Brackets NOTE Refer to the documentation that comes with the HRA for installation cabling and configuration instructions 9 4 DP 10400267 101 09 2009 A NEO 8000 Specifications APPENDIX The NEO 8000 tape library comes in different configurations based on capacity and drive type Table A 1 Physical Characteristics All Models Dimensions H x W x D Specifics 76 x 24 x 41 5 in 193 x 61 x 105 cm Base Configuration Shipping Weight 705 Ib 320kg Weight with Max Active Drawers and Drives No Cartridges 758 Ib 344kg with LTO drives a Add about 2 in 5cm for the rear door
131. ormation Figure 5 12 Technical Support Assistance Contact your Overland Local Reseller or Authorized Overland Service Provider Technical Support United States and Canada 1 877 654 3429 North America Latin America Asia 1 858 571 5555 Option 5 Europe 44 0 118 9898050 http www overlandstorage com techsupport overlandstorage com Back Figure 5 12 Technical Support Screen If you are having difficulty contacting your local service provider contact Overland Storage directly For further assistance you can also access Overland s website at http www overlandstorage com LCD Contrast Controls screen temporarily increases or decreases the contrast of the LCD display There are 31 incremental steps of contrast to choose from To change the setting on a more permanent basis use Menu gt Library gt LCD Contrast Adjust Pressing the up and down arrows in the upper right corner of the Default lo Menu Screen Options Selecting Menu from the Default screen displays the Option Menu screen Figure 5 138 of buttons to other features that let you view configure and edit various library configurations 5 10 P 10400267 101 09 2009 Menu Screen Options IMPORTANT The Utilities options are designed for use by Overland Authorized Service Technicians and with a few exceptions are not recommended for access by end users View System Data m Utilities Edit Options Library Options SCSI
132. plays the Mail Slot Access screen Figure 5 9 This screen lets you gain access to the Mail Slot without taking the library offline It can be password protected using Security Level 1 The Mail Slot is automatically unlatched when this screen is accessed The screen icon shows the slot unlocked and the Back button is disabled Reinserting the Mail Slot displays a message that the Mail Slot is being inventoried When the inventory is complete the lock button is reactivated Pressing it relatches the Mail Slot and activates the Back button The Back button returns you to the Default screen It is disabled whenever the Mail Slot is unlocked af s10 1 1 Figure 5 9 Mail Slot Access Screen Drawer Access Button Pressing this button displays the Drawer Access screen Figure 5 10 that lets you deactivate the solenoid locks that secures each drawer so they can be removed It can be password protected using Security Level 2 5 8 P 10400267 101 09 2009 Default Screen Options m Figure 5 10 Drawer Access Screen Access is gained by pressing either a specific drawer button or the Unlock All Drawers option To relock the drawers either press the specific drawer button again or the Relock All Drawers option Disabled drawers are grayed out and inaccessible Refer to Chapter 9 Component and Capacity Additions for information about enabling these drawers The Back button returns you to the Default screen It is disabled
133. pports most of the same commands and controls that are available from the GUI touch screen on the front of the library It is also the only way to partition a library The Neo8000Center software must be installed on the PC Installing Neo8000Center on a Host The Neo8000Center software is located on the CD included with the library Follow the instructions on that CD for installing the software Neo8000Center is designed to run on a PC using Windows 95 98 2000 NT 4 0 XP Server 2003 or Server 2008 Neo8000Center Menu Options The following table lists all the menu options for Neo8000Center with brief descriptions Table 7 1 Neo8000Center Menu Options Menu Options Submenu Option Description File Exit Exits the Neo8000Center program View Toolbar Displays hides the toolbar Status Bar Displays hides the status bar Connect Opens the Serial Port Settings dialog box to connect the host to the library Upload Retrieves data files from the library Download Sends data files to the library Configure Set Values Primary configuration options See Launching the Configuration Dialog Box below Set Default Resets library to factory defaults Set Capacity Key Enter a new key to expand drawer capacity Info Shows general information about the library Diag Reboot Library Forces a library reboot 10400267 101 09 2009 lt 7 1 Chapter 7 Neo8000Center Usage Table 7 1 Neo
134. r on a Host eessen A 7 1 vi 10400267 101 09 2009 Table of Contents Neo8000Center MENU OPTIONS ou ccesessecsesscsecseescesceecsecsscscesescsseeesecseesecssaceecsecsscseesseeceaes 7 1 Configuring the Library Using Neo8000Center ssesesessssssesesessssssesesesessnsesentssssesesesessssse 7 2 Establishing Host Library COMMUNICATIONS ou esesssecssssssseesesecsesecesesecsesecseseseseeeseees 7 2 Launching the Configuration Dialog BOX we ceccsssssscssssssesessescsecessecsssesessenseseeeceeeeees 7 4 Exiting the Configuration SCKESM ssccssscsasscsscacscssscacsescsesachceacsceteacedsaaaauacnaeacdssdedasssanneeacs 7 14 UplOGGING Da FES ssenssesisarri aneka aa aa EANAN RANNA 7 14 Downloading Data FES sssesoisrereirerat odn e N 7 16 VIEWING LIBKATY IMOMMONOMN sescis2 hesidcaestastaescusieavicindiarsaicaeidiacaliwasiia Giatieen 7 17 Generating d Post Process REPOST cccssccsscsssecsssecessecstsccessscecsecstsecessncecsesecsesecersncess 7 17 Rebooting The Library With Neo8000Center sesssssesesesessssssesesessssssesesenessssssesenessssesesesese 7 19 Chapter 8 Cabling Options and Examples SCSINMTETI GES CONMECTONS veavcsccecetacescatantivadivracsashidstassssbdoessees thd tebestualeliabachivastssdebianrsshedaees 8 1 Interface Cable SPECIFICATIONS se eesesesessesesesesesesesesesesesosesserenssesesesssrenesssestsesesesseseneseses 8 1 SCSI Drive Cabling Examples assisar naaraana EN A AANEREN ADA 8 2 Single Host SCSI Network with Two SCSI
135. re is enough clearance to work around it Figure 2 1 Allow at least 10 feet of clear space on the removal side of the container Allow about 3 feet of clearance around the other three sides of the container At least 8 feet of vertical clearance is needed NOTE The container pallet is labeled RAMP SIDE on each corner of the removal side 10400267 101 09 2009 lt 2 1 Chapter 2 Unpacking and Setting Up BI Allow at least 10 ft in Allow 3 ft Allow 8 ft the rear to remove the B around vertical library from the pallet the library clearance lt p q lt p p Ramp 5 Floor E 3 Y Figure 2 1 Unpacking Space Requirements 2 Remove the outside packaging Figure 2 2 Top Cap Plastic Retainers Shipping Straps Strap Reinforcing Corners NEO 8113 ii Figure 2 2 Library Packaging Components Cut the three 3 shipping straps and remove T Remove the six 6 shipping strap reinforcing corners from around the box p Remove the top cap Release and remove each of the eight 8 plastic retainers four each on opposite corners e Remove the two 2 large pieces of cardboard surrounding the library 2 2 P 10400267 101 09 2009 Detaching the Pallet 3 Remove the inner packaging Figure 2 3 Top Pads RAMP Box atap PALA _ DOOR Box lt
136. rom the drop down list and check if you want the library to initiate the negotiation 3 Click Apply or OK to exit 10400267 101 09 2009 lt 7 7 Chapter 7 Neo8000Center Usage SCSI Parameters 1 Click the SCSI Parameters tab to bring it to the front Figure 7 7 xi Remote FTP Server Access Factory Fiducial Calibration IP Addresses Private IP Addresses SNMP E mail Addresses SCSI Identification SCSI Parameters Library Parameters Drives Dev Cap Page 16 bs Unit Attention Multiple Sequential TUR Not Ready Init Elem Sts No Inventory Y Move Abort Resp Busy Door Open Resp Not Ready 7 SCSI Mode scsi 3 7 Tapedlert Made g hex Mail Slot Access Prev Allow Inhibit I Multiple Transport Elements J Report Element Type FC Device Id Type fasci S N IV Fast Terminate Sequence Cancel Apply Figure 7 7 Configure Library Dialog Box SCSI Parameters Tab 2 Set the SCSI parameters using these options e Use the eight drop down lists to choose the basic parameters e Using hexadecimal code enter the TapeAlert Mode e Check the boxes to activate the Multiple Transport Elements Report Element Type and Fast Terminate Sequence options 3 Click Apply or OK to exit 7 8 DP 10400267 101 09 2009 Configuring the Library Using Neo8000Center Library Parameters 1 Click the Library Parameters tab to bring it to the front Figure 7 8 Configure Library j x
137. rowse Post Processed File C 32BitUtils Tivol_Config Bowe coce_ Figure 7 20 Post Process Select Files Screen 5 Use the Browse buttons to select the binary database and post processed files used for the trace log then click OK 6 Choose Post Process gt Process and Display from the Neo8000Center menu Notepad opens and the trace log is shown Figure 7 21 j Tivoli_Config trc Notepad E Fie Edit Format Help eke te te ve e he he he te ta AA he e Ve te te te e he h a a e te Ve a h h h a a Va Ve Ve e a ha ha e Va Wa e e e a a te Ve Va Ve e h a ROCCO I HR Va e e ha ha ta te ba HH NextGen Spcl Trace ROCCO LOLOL ha ha a Pa ba Ha he ha Wha e be he ha ha Wa e Wa ha ha a e Va ba Ha he h Va e ha ha ha a We e Te h he ha he h h h e he he h h e RR ty gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt NextGen Info lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt Serial Number O312BETAL Module Type Thunder Module Configuration Primary Master 1 1 0 Hardware Revision 0 Firmware Revision 100 129 Personality overland Boot version 1 Current Local IP Address 192 168 1 100 Cobtained from non volatile configuration Current Public IP Address 192 168 99 217 Partitioning Disabled Current Time 00 00 16 23 513 gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt System LOG lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt 000 D gt gt Log Started
138. rr e D mi Figure B 5 NEO 8000 Casters and Leveling Legs NEO 8106 legs are not raised high enough they can catch at the bottom of the ramps tipping f WARNING Most of the weight of a library is in the rear of the unit If the leveling over the library unit 5 With the front of the library facing the pallet carefully move the library up the ramps and onto the pallet until the back is flush with the rear of the pallet B 4 P 10400267 101 09 2009 Attaching the Pallet CAUTION Do not pull on the media drawer handles when moving the library 6 Attach the front hardware to hold the library on the pallet a b 2 p Lower the leveling legs until they almost touch the pallet Insert the front crosspiece into the proper slots on the pallet Carefully roll the library forward against the crosspiece Use the adjustable wrench to lower the two leveling legs Figure B 5 until they are tight against the pallet Lift the front crosspiece ends as needed for access Loosely attach the two bolts and hold down brackets to the front of the pallet Use a 9 16 wrench to tighten the hold down bracket bolts Lift the front crosspiece ends as needed for access 7 Attach the rear hardware to hold the library on the pallet a b C Use the adjustable wrench to lower the two leveling legs Figure B 5 until they ar
139. s IP Address 10 1 10 98 IP Mask 255 255 0 0 IP Gateway 10 1 8 99 DNS Server 10 1 6 14 v Save Cancel Figure 5 28 Network Initial Screen Edit Options 5 26 P 10400267 101 09 2009 Menu Screen Options This table shows the different network options available Table 5 7 Network Editable Options Option IP Address Determination Description Lets you select the method for setting the IP address of the library s embedded WebTLC protected Internet site The settings are Obtain IP Address From a DHCP Server or User Specified IP Address The default is Obtain IP Address From a DHCP Server IP Address Lets you enter a valid IP address for WebTLC using the numeric keypad The default is 255 255 255 255 IP Mask Lets you enter a valid Subnet Mask address for WebTLC using the numeric keypad The default is 255 255 0 IP Gateway Lets you enter a valid Gateway IP address for WebTLC using the numeric keypad The default is 255 255 255 255 DNS Server Lets you enter a valid DNS server address using the numeric keypad The default is 255 255 255 255 Web Level 1 and FTP Login Lets you enter up to 15 alphanumeric characters as a password for Level 1 access via WebTLC The default password is 1 Web Level 2 Login Enable Web Secure Login Lets you enter up to 15 alphanumeric characters as a password for Level 2 access via WebTLC The defa
140. s Private IP Addresses SNMP E mail Addresses SCSI Identification SCSI Parameters Library Parameters Drives Remote FTP Server Access Factory Fiducial Calibration Web Level 1 and FTP il Web Level 2 2 JV Enable Web Secure Login I Disable Web Level 2 Access Library Name Figure 7 12 Configure Library Dialog Box Access Tab 2 Change the security access to the library using these options e To enable Level 1 security enter or change the password in the Web Level 1 and FTP field e To enable Level 2 security enter or change the password in the Web Level 2 field e To enable secure Internet access check Enable Web Secure Login e To prevent changes to the library remotely check Disable Web Level 2 Access e Tocreate a special name for the library type the name in the Library Name box 3 Click Apply or OK to exit 10400267 101 09 2009 lt 7 13 Chapter 7 Neo8000Center Usage Factory and Fiducial Calibration Tabs IMPORTANT The options on the Factory and Fiducial Calibration tabs are designed for use by Overland Authorized Service Technicians and is not recommended for access by end users Exiting the Configuration Screen Once you have completed making your configuration settings you are prompted to confirm these changes as you exit the dialog box 1 On the Configure Library screen click OK A confirmation prompt appears Figure 7 13 Neo8000Center xj A This configuration will
141. s Basic and Fully Populated 10400267 101 09 2009 lt 1 13 Chapter 1 NEO 8000 Library Overview 1 14 P 10400267 101 09 2009 2 Unpacking and Setting Up CHAPTER IMPORTANT Overland Storage recommends that all NEO 8000 Libraries be installed by an Overland Storage authorized service provider This chapter describes how to unpack and set up a new NEO 8000 Library This same information is also available in the NEO 8000 Library Important Unpacking Instructions located on the outside of the shipping container WARNING Exercise care when unpacking and moving the NEO 8000 Library Due to AN its size and weight it is recommended that at least two people be involved with the unpacking process CAUTION You should read and familiarize yourself with this entire chapter before starting the unpacking procedure Steps performed out of sequence may cause damage to the library which voids existing warranties NOTE Retain all packaging materials in a protected place in case the library needs to be shipped to a different location Tools Needed These tools that are needed to unpack the library e 9 16 wrench e 10 adjustable wrench e Large flat blade offset screwdriver e Box knife Removing the Outer Carton To ensure safe delivery each NEO 8000 comes packed with tie down hardware securing it to the pallet The proper steps must be taken to remove the packaging 1 Position the shipping container on a level surface so the
142. s detected Select another drive for examination Figure 6 7 Full Drive Status Screen 6 6 10400267 101 09 2009 Accessing WebTLC Move Media Button CAUTION Do not move tape cartridges while the Library Applications Software is running Fatal software faults may occur The Move Media button lets you move a selected cartridge to a target drive or cartridge slot using drop down lists Figure 6 8 Cats Setup Functions l History Tape Library A1 Move a Tape Cartridge Source of Tape Cartridge Mail Slot 11 v Destination of Tape Cartridge Drive 1 l Execute the Move Figure 6 8 WebTLC Move Media Screen 1 From the drop down list choose the slot where the source tape cartridge is located From the drop down list choose the destination slot or drive for the tape cartridge Click Execute the Move A screen appears Figure 6 9 notifying the user that making this move causes the library to go offline during the move media operation 10400267 101 09 2009 lt 6 7 Chapter 6 WebTLC Usage Goo Tape Library A1 Your request will cause the Library to go Offline Click Confirm to proceed with the requested operation otherwise click Cancel C Check to discontinue this prompt for the duration of your session CI Check to execute the operation even if the library is busy Figure 6 9 WebTLC Move Media Confirmation Screen If you no l
143. sesossesossesosseseesessesesse 5 12 Network Options Button View System Data essesesesesessssssesesenessssssesesesensssssesesesessss 5 13 Library INfo BUTTON View System Dt senseoreesnererecaroananonemeoni i 5 13 Cartridge Map Button View System Data essesesessssssesenesessssesesessnsssesenenessssesesesense 5 14 Maintenance Button UMIMES ssiactsudvssuiesvestavavestindastvavaviesrseeaneretsearitenmselie e 5 14 Diagnostics BUTION UMINES zra iiara 5 17 Factory BUTTON WTINTIGS aitiiaaaraiaaaaaa kaaa aaraa aa abaa 5 18 security L vel Button UTIMES oraraa eanna 5 18 Library Buton EOI OPTlONS sanser a E 5 18 SCFC Bunion ESI OBIONS vrerin enn anra EREE E N 5 21 Network BuTION Edi OPTIONS nesar den cekniesiinen tin narusn neath natnin ieee 5 26 Passwords BUTTON EAI Options aerarii norr r n n E 5 28 Additional Menu Items for Partitions sesssmeonencsicinenninin na 5 28 Chapter 6 WebTLC Usage Seilng Up WebILG asad anderen caverivaenddndeanenenninrh or acta dees 6 1 Accesng A gt DME engen a R E A errr renee crete terre 6 2 STOU BUTON perdigis E E ANE N AS 6 4 Moye Media BUON wicitsicccacssssedesscnaceducss sxccedvess sascesasaxands chsadatdavaacrtancntiacrestdl cascrecesnsasaians 6 7 Se UP BEUN O tautala A 6 8 Fune horns BUTON snsmianseimizsinapi aA ARRA AE 6 15 HISTORY BUTON s viesiseuveiaesasacitiesd taleaveves iana ANEAN 6 18 LOGOUT BUTTON ser ar i E EA E RANN 6 18 Chapter 7 Neo8000Center Usage InstallingiNeo8O00 Cente
144. storage facilities developed by the Internet Engineering Task Force IETF By carrying SCSI commands over IP networks iSCSI is used to facilitate data transfers over intranets and to manage storage over long distances The iSCSI protocol is among the key technologies expected to help bring about rapid development of the storage area network SAN market by increasing the capabilities and performance of storage data transmission Because of the ubiquity of IP networks iSCSI can be used to transmit data over local area networks LANs wide area networks WANs or the Internet and can enable location independent data storage and retrieval iSNS Server Short for Internet Storage Name Service Server This is a server on an iSCSI SAN providing name registration service and query capability to other iSCSI clients per the IETF draft iSNS specification LAN Short for Local Area Network A network connecting computers in a relatively small area such as a building LED Short for Light Emitting Diode An LED is a type of diode that emits light when current passes through it Visible LEDs are used as indicator lights on electronic devices LTO Short for Linear Tape Open a technology that was developed jointly by HP IBM and Certance Seagate It is ideally suited for backup restore and archive applications and provides reliability in both stand alone and automated environments An Ultrium format generation 3 cartridge has a capacity of up t
145. strongly recommends changing those passwords as soon as possible to prevent unauthorized access 2 After checking any optional boxes enter your password and click OK See Table 5 7 on page 5 27 for details about WebTLC passwords The WebTLC Control Panel Figure 6 2 and Status screen appears ay Fovemedia setup GFunctions CH History LOGOUT Figure 6 2 WebTLC Control Panel 6 2 DP 10400267 101 09 2009 Accessing WebTLC From the WebTLC Control Panel you can access this information Table 6 1 WebTLC Control Panel Buttons Icon Description Status Button Displays a visual representation of the cartridge map library status and drive status Move Media Button Lets you load or remove a cartridge from a tape drive or move cartridges within the library Setup Buttont Provides access to most of the library configuration parameters Functions Buttont Offers options to update firmware and clean the tape drives History Buttont Gives you access to view or download library trace logs Logout Buttont Disconnects from WebTLC and resets the security level This can be password protected as Level 1 Security It can also be accessed with Level 2 Security These can be password protected as Level 2 Security 10400267 101 09 2009 lt 6 3 Chapter 6 WebTLC Usage Status Button The Status button displays a visual representation Figure 6 3 providing general information about the library and
146. t Base Address Lets you set the base address for the Storage Elements drawer slots of the library The available range is h through FFFFh The default is x2 Transfer Element Base Address Lets you set the base address for the Transfer Elements tape drives of the library The available range is h through FFFFh The default is x84 Import Export Element Base Address Product Identification Lets you set the base address for the Import Export Element Mail Slot of the library The available range is h through FFFFh The default is O x80 Specifies the response of the library s robotics to the Product ID field of the SCSI Inquiry command The choices are NEO Series LXB ora custom ID Vendor Unique The ID must be exactly 16 characters long so blanks are appended to the end of a shorter ID The default is NEO Series Vendor Identification Specifies the response of the library s robotics to the Vendor ID field of the SCSI Inquiry command The choices are OVERLAND or a custom ID Vendor Unique The ID must be exactly 8 characters long so blanks are appended to the end of a shorter ID The default is OVERLAND Post Recovered Errors Lets you enable or disable the reporting of TapeAlert informational exception conditions with a Recovered Error sense key when the Method of Reporting Information Exceptions MRIE field is set to a value of x3 in Mode Page 1Ch or if the TapeAlert Mode
147. tal Robotics Assembly HRA 9 4 Host lock Out siieeeiieseeisciisssscsaescdaeldhoswieeeunes 5 3 host system requirements cceseseeseeeeeees 8 1 HRA robotics OVErVICW cccccceeeeseeneenteeeees 9 4 HVD SCSI systems ccccceceessesssrseeeeees 1 11 l Initialization screen ccccccceceeseeessessseneeeees 3 3 installation considerations sssssssseseeseeeee 3 1 installing a Partition Controller card cccceees C 3 a Router Card ccccccccsssceceesssseceeessssseeeeeees C 2 additional power supplie 1 13 9 1 additional tape drives ccceseeeeeeeeeees 9 2 optional V I A cards ccccssesssseceeeeeeees 9 2 internal light activation cccccssssseseseseeeees 5 2 L leveling the brary ccceesesesseseseeeeeees 2 6 Library Dutton cccccccsecssccececeeeeeeeeeeeeneens 5 18 Library Controller card cccecesceeeeenneees 1 9 library design and layout 1 2 Library Info button ce ccceesseeeeeeeeneees 5 13 library interfaces c cccccscseceesssseeeeeeees 1 9 8 1 Library Options button cceeececeeeseees 5 11 Library Partition Option controller card C 2 library partitioning ccc ccecseseeeeeeeeneeees C 1 library repacking for shipment 006 B 1 LiveSwap technology ccceceeesesserseeeeees 9 2 Load Unload Fixed Slots screen 004 5 16 Logout Dutton cccccceccccc
148. the Type of trace by clicking the System Trace Non Volatile Trace Special Trace or Servo Trace button If necessary select the library being traced from the Select Module area If tracing a partition enter the Partition Number Click the Binary File Browse button to select a network destination for the uploaded binary file The default file name at the end of the network path appears in the Binary File field You can insert the cursor into the field to rename the file To create a text version of the file check Post Process Uploaded Data To decode the uploaded file into text use the Database File Browse button to select Storm tdb Use the Post Processed File Browse button to select a destination for the decoded text file The default file name at the end of the specified network path appears in the Post Processed File field You can insert the cursor in the field to rename the file Click OK to start the upload When the upload is complete your selected text editor launches and displays the text version of the file Close the window after reviewing the file 10400267 101 09 2009 lt 7 15 Chapter 7 Neo8000Center Usage Downloading Data Files Overland Storage periodically updates NEO 8000 firmware with enhancements Using Neo8000Center you can download image files containing updated firmware into the library flash memory The download process takes place in three stages the data downloads into RAM its checksum is
149. the cleaning cartridge back to the designated cleaning slot and the display returns to the Maintenance options screen Press Back twice to return to the Default screen 10400267 101 09 2009 lt 4 13 Chapter 4 Daily Operation Replacing a Cleaning Cartridge in a Reserved Slot When a tape drive detects an expired cleaning cartridge a message appears on the front panel display It is then necessary to replace the cleaning cartridge 1 oN Sf fo Sf O NS Use the Status screen to verify that the cleaning cartridge has been unloaded from the tape drive If necessary unload it using the Move Media menu option Move the expired cartridge to the Mail Slot Select Mail Slot Access Remove the Mail Slot magazine from the library Remove the expired cartridge mark it EXPIRED and then properly dispose of it Place a new cleaning cartridge in the Mail Slot magazine Insert the Mail Slot magazine back into the library If the cleaning cartridge did not reside in the Mail Slot magazine use Move Media to move it to its proper place 4 14 Pb 10400267 101 09 2009 5 Graphical User Interface Usage CHAPTER The Graphical User Interface GUI touch screen on the front of the NEO 8000 provides an easy way to directly communicate with the library GUI Touch Screen
150. tomatically RUNNING a Cleaning Cortridge s sssessssesssesisssesesssissesesesesissesesesssses 4 12 Manually Running a Cleaning Cartridge s ss ssssessssssisesissesesissssssesesissssnsesisissesnseseses 4 12 Replacing a Cleaning Cartridge in a Reserved Slot ssesesesessssesesesessesesenesssssseness 4 14 Chapter 5 Graphical User Interface Usage IEE N a AN E T E TA A teveeuand ds 5 1 DEIGUIT SCE SMe Triana aAa AAN aaia E A SA 5 2 Password PrOTE CHON reeareiee Trn ae N T O E eas 5 2 HOST LOCK OUI irnn E eis 5 3 DETAUITS CFES MO OTIOMS siesena n e sebenveddgeds code ichateecuelce 5 3 GUI S ttware MaD amaaan latins eE ENEE NN 5 3 Menu BUTTON vvscecsse coven ieran aene EEEE a EENE OAE E aa 5 5 grine ONNE BURON sroin renin ENS 5 6 SOUS BUTON norig na a A AEN EEA EAO 5 6 POWE BUMO Mipan Ra A E E A A S 5 7 Mail Slot ACCES BUTTON i ecccciscstassatiedevassaceadesssaesedasssbaslsneseshedssbessshessdhvsclbacsapsestoaeseastilese 5 8 Drawer ACCESS BUTON csccsssccccseassaceecicalaicaccicacedchecasadsataceatacaenaccaiadastasn ssavesanvatencsaanseuieecd 5 8 Move Media BUTTON lt i 28 nari titer a a aE EANNA 5 9 Technical Suppor BUTON sscscsecrcsescescsecadsecsdavcacaees chee A E 5 10 LED Contrast CONO araon ni nn n N ANNA 5 10 Menu Screen OPTIONS scvsciveens eves aeaiee E AE E E as A E EE S 5 10 Library Options Button VieW System Data sesmcnessenienneiinnnenioiniunnsss 5 11 SCSI FC Options Button View System Data ssssesssssssssssssesssses
151. tor and one target must be present SCSI device A SCSI device is a single unit on a SCSI bus that originates or services SCSI commands A SCSI device is identified by a unique SCSI address SCSI devices can act as initiators or targets 10400267 101 09 2009 lt GL 7 Glossary SCSI port A SCSI port is an opening at the back of a router that provides connection between the SCSI adapter and SCSI bus Storage Area Network See SAN Tape Cartridge A magnetically coated strip of plastic in a plastic housing on which data can be encoded Storing data on tapes is considerably cheaper than storing data on disks Tapes also have large storage capacities ranging from a few hundred kilobytes to several gigabytes They are generally used for long term storage and backup or for transporting large amounts of data Tapes come in a variety of sizes and formats Tape Drive A device that reads data from and writes it onto a tape Target A target is a device peripheral that responds to an operation requested by an initiator host system Although peripherals are generally targets a peripheral may be required to act temporarily as an initiator for some commands for example SCSI COPY command Telnet A terminal emulation program for TCP IP networks such as the Internet The Telnet program runs on a computer and connects it to a server on the network You enter commands through the Telnet program and they will be executed as if you were
152. trip receptacles and power supply cases are labeled with a 1 The Secondary circuit is the left hand receptacle and lower breaker on the breaker box the lower receptacles of the power strip and the lower installed power supplies The power strip receptacles and power supply cases are labeled with a 2 Drive Assemblies The NEO 8000 library supports 2 12 tape drives Figure 1 8 The tape drives are mounted on special assemblies to make them hot swap capable and provide non disruptive replacement 10400267 101 09 2009 lt 1 7 Chapter 1 NEO 8000 Library Overview NEO 8068 Figure 1 8 NEO 8000 Drive Assembly SCSI The NEO 8000 base configurations have either zero or two drives Additional drives can be added one at a time as needed until the library is fully populated with 12 drives Figure 1 9 Figure 1 9 NEO 8000 Drive Numbering 1 8 DP 10400267 101 09 2009 Library Design and Layout The SCSI I O for the tape drives is provided through VHDCI 68 pin SCSI connectors located at the rear of the unit directly under the drives The Fibre Channel I O is managed through connections located on the upper right of Fibre Channel drives CAUTION When using Fibr
153. tromagnetic emissions and immunity using good quality shielded cables If you use unshielded or poor quality cables or otherwise vary from good practice you might not comply with national and international rules SCSI Interface Connectors The library is equipped with a Low Voltage Differential Single Ended LVD SE SCSI interface Other interfaces such as HVD SCSI or Fibre Channel are available with optional V I A cards NOTE If your library is used on a single ended SCSI bus SCSI SE the internal wiring length of any rack mounted SCSI system can approach the maximum length specification of a single ended SCSI bus You must locate the library close to the host computer to avoid excessive bus length It is also especially important in single ended systems to use the highest quality SCSI cables Bus errors caused by excessive length or poor quality cables can significantly degrade performance and reliability For those two drive three drive and four drive applications where all tape drives run in SCSI SE mode rather than LVD mode each drive must be connected to its own SCSI bus Each of the tape drives in the library and the robotics is a separate SCSI device When any two or more devices are connected to the same SCSI bus each separate SCSI device must be assigned a unique SCSI ID For information on assigning SCSI IDs see Setting a SCSI ID on page 4 1 To connect a library to a host system the host system must have at least
154. ult password is 2 Lets you select to encrypt the password entered at the WebTLC login screen The options are Yes or No Select Yes when the Java Console is enabled otherwise select No The default is Yes Disable Web Level 2 Access Lets you control the level of access that users have to the WebTLC The options are Yes or No Level 1 limits access to the Status screen to display the library and drive status information Level 2 permits access to both the Status screen and the Move Media Setup Functions and History menus The default is No Library Name Lets you enter a custom library name that is displayed on the WebTLC page Up to 100 alphanumeric characters can be entered The default is no text blank _ These options are only valid if the IP Address Determination Option is set to User Specified IP Address Otherwise they are greyed out 10400267 101 09 2009 lt 5 27 Chapter 5 Graphical User Interface Usage Passwords Button Edit Options The Password button in the Edit Options area allows you to set up and edit passwords to control access to library functions It offers three pre defined levels of user security Figure 5 29 NOTE See Password Protection on page 5 2 for more information mTouch an Input Box to Edit Decimal Keypad New User Level 1 Password m Security Level User Level 1 User Level 2 Disabled Disabled Service Disabled Figure 5 29
155. upon completion Force Reconfiguration Forces an immediate reconfiguration of the NEO 8000 to the appropriate settings of Master Slave or Standalone 10400267 101 09 2009 4 5 15 Chapter 5 Graphical User Interface Usage Table 5 3 Maintenance Submenu Button Functions Continued Option Description Reboot Library Forces an immediate reboot of the NEO 8000 Flash Slaves Updates the firmware of a Slave library using the Master firmware image Load Unload Fixed Slots Moves cartridges between the Fixed Slots and the Mail Slots See Load Unload Fixed Slots Button below Access All Drawers See Drawer Access Button on page 5 8 for details Calibrate Robot Runs a program to validate the robotics using touch fiducial mark calibration Daisy Chain Move Diag Moves cartridges to test the alignment of every enabled slot For an empty drawer insert two cartridges in the first two slots The test alternately moves the front cartridge to the next empty slot until all slots are checked e For a full drawer be sure at least one slot is empty The test moves each cartridge to the next empty slot until all slots are checked Configure Capacity By entering a 32 digit code disabled drawers are enabled for use Contact Overland Storage for information about purchasing codes Control Fans and Light Turns the backplane fans and internal light on and off
156. ure Login e Disable Web Level 2 Access 5 Enter a custom Library Name With WebTLC configuration complete you can now exercise Total Library Control from a remote host 10400267 101 09 2009 lt 6 1 Chapter 6 WebTLC Usage Accessing WebTLC Since WebTLC provides the same access and controls available from the GUI touch screen the focus of this section is on the browser based controls and layouts for accessing those same commands NOTE The library must be in the ready mode to establish communications with WebTLC If you are unable to access the library with your browser verify that it is not offline 1 Type the WebTLC unique IP address in the URL field of your browser and press Enter The browser connects to WebTLC and displays the login prompt Figure 6 1 Login to the Web TLC J Check to prevent other users from initiating any Level 2 operations with the Library for the duration of your session J Check to disable frames Enter a Password Login Figure 6 1 WebTLC Login Prompt e The optional check box to prevent other Level 2 sessions is a lockout feature to prevent other users from making changes at the same time e The optional check box to disable frames keeps the control on the same page in your browser as the information e The required password field must have a Level 1 or Level 2 password The default Level 1 password is 1 and the default Level 2 password is 2 Overland
157. uter using the provided DB 9 cable with the RJ 11 adaptor NOTE Be sure to connect directly to the Host computer with the Neo8000Center software installed on it and NOT the general network If desired connect the Router WAN port to the WAN Power up the NEO 8000 Using Neo8000Center configure the partitions See the Neo8000Center Usage chapter for the procedure 10400267 101 09 2009 lt C 7 Chapter C Library Partitioning C 8 P 10400267 101 09 2009 Glossary NOTE This is a general Overland Storage glossary and acronym list Not all items may be found in this document or be used by this product 1000BASE T 1000BASE T also known as IEEE 802 8ab is a standard for gigabit Ethernet over copper wiring It requires at a minimum Category 5 cable the same as 1OOBASE TX but Category 5e Category 5 enhanced and Category 6 cable may also be used and are often recommended 1000BASE T requires all four pairs to be present and is far less tolerant of poorly installed wiring than 100BASE TX Address An address is a data structure or logical convention used to identify a unique entity such as a particular process or network device ADI Short for Automation Drive Interface Media changer automation devices use a private communication link for monitoring and controlling removable medium devices drives The standard specifies a protocol for transporting commands data and status between automation devices an
158. verall library functions The microprocessor enables the SCSI interface between the library and the host system including WebTLC Web based Total Library Control WebTLC is one of the functions built in to the Library Controller card WebTLC enables you to remotely monitor and control the tape library from any terminal in a local network or the internet The SCSI I O for the robotics is provided through VHDCI 68 pin SCSI connectors located on the Library Controller card The card also contains a sensor for control of the backplane fans to prevent overheating The Library Controller card is installed in the lower card cage at the rear of the library and can be serviced without requiring special tools 10400267 101 09 2009 lt 1 9 Chapter 1 NEO 8000 Library Overview CAUTION The Library Controller card must be installed in the right slot of the lower card cage The upper card cage does not support the required connections for proper operation of the Library Controller board RSZ32 WEE o MEU WGT FORT AN BiN Ei L E F AR NEO 8076b 1 3 4 Figure 1 10 NEO 8000 Library Controller Card Port Description Function 1 RS 232 Serial Port RJ 11 based RS 232 serial port for firmware updates and local configuration and management 2 Mode Momentary Switch For service use only
159. verified and then it is programmed into the flash memory To download new firmware using Neo8000Center 1 Establish communications with the library if not already established 2 Choose Download from the Neo8000Center menu The Download Data to Library prompt appears Figure 7 16 x K Skip Download and Use Flash J Image File Previously Uploaded Using FTP G Type Flash Image C Non Volatile Configuration Galant c Firmware Neo8000 NE Browse Flash Boot Code Figure 7 16 Download Data to NEO 8000 Library Prompt 3 Click Browse to locate the firmware binary image file you want to download and select it by clicking Open 4 Click OK to start the download A Download Progress screen appears The screen displays a percent bar that tracks the process of the download into RAM and then the checksum verification When the download ends another percent progress screen immediately appears It tracks the flash programming Finally when the programming is complete and the library is rebooting a confirmation screen appears Figure 7 17 Neo8000Center E x A Flash programming was successful The library is rebooting Figure 7 17 Firmware Update Confirmation Screen 5 Click OK to return to the main Neo8000Center screen NOTE If flash programming does not complete check all cable connections and repeat the download steps If it fails a second time contact Overland Storage Technical Support 7 16 P
160. will be felt when the LPO card begins to mate with the library backplane 4 Using the card handles apply just enough force to seat the card snugly into the library backplane 5 Tighten the hold down screws on the card 6 Connect the SCSI and RJ45 cables for your desired configuration NOTE To assure proper operation the NEO Router and cabling must be installed before applying power to a NEO 8000 with a Partition Controller card 7 Power up the library NEO 8049b Figure C 4 Inserting the Partition Controller Card into the Library Additional Menu Items for Partitions When a NEO 8000 library is partitioned additional items appear in several GUI menus to help manage the partitions Table C 1 addresses those new options C 4 P 10400267 101 09 2009 Cabling Configuration Examples Table C 1 Additional or Changed Menu Items for Partitions Option Button Mail Slot Access Drawer Access Move Media Description An intermediate screen is displayed for selection of the partition impacted Status Partition numbers such as P are displayed next to the drawers and drives Menu gt Cartridge Map An intermediate screen is displayed for selection of the partition impacted Menu gt Maintenance gt Access All Drawers gt Unlock All A messa
161. x IP Addresses Private IP Addresses SNMP E mail Addresses SCSI Identification SCSI Parameters Library Parameters Drives Remote FTP Server Access Factoy Fiducial Calibration ftp overlandstorage com Name Address User Id tpus Password fsoundoff Initial Directory foutgoing NextGen IV Use Passive Mode Cancel Apply Figure 7 11 Configure Library Dialog Box Remote FTP Server Tab 2 Set or change the Remote FTP Server settings as needed NOTE Ifthe default Name Address has been updated or is unavailable contact Overland Storage Technical Support If applicable check the Use Passive Mode box Click Apply or OK to exit 7 12 10400267 101 09 2009 Configuring the Library Using Neo8000Center Access Tab Since WebTLC permits total control over a library those capabilities must be limited to the appropriate users This is managed by passwords set on the Neo8000Center configuration screen There are two different levels of system access available e Level 1 access allows an operator to only view library status information e Level 2 access allows full control permitting the user to move tapes and modify library configuration settings The Access tab also permits the user to specify a familiar mnemonic name for your library This name appears on many pages of your WebTLC site 1 Click the Access tab to bring it to the front Figure 7 12 Configure Library x IP Addresse
162. ystem consists of two drives connected to the Library Controller card LCC on a SCSI network Figure 8 1 SCSI Host Connection Pi Library Controller Card allii l wii SCSI Drive 2 ej SCSI Drive 1 zla SCSI Cables Terminator Ce e LERARY CONTROLLER L BOK NEO 8080 Figure 8 1 Basic SCSI Network with Two SCSI Drives 8 2 P 10400267 101 09 2009 SCSI Drive Cabling Examples Fibre Channel Network with Two SCSI Drives Some other SCSI cable configurations for an NEO 8000 library use two SCSI drives installed with a dual host system on a FC network Figure 8 2 In this example the SCSI drives are connected to a FC SAN via an FCO card by using different SCSI ports one on the FCO card and one on the Library Controller card for the different drive buses Connector FCO Card SCSI Cable from LCC FCO to LCC Library Controller Card LCC SCSI Drive 2 SCSI Drive 1 NEO 8086 Fibre Host Connection SCSI Cable from FCO Terminators Figure 8 2 Typical Fibre Channel Network with Two SCSI Drives NOTE For optimum performance it is recommended that only two SCSI drives be connected to each FCO card 10400267 101 09 2009 lt 8 3 Chapter 8 Cabling Options and Examples Four SC
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