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Stainless Steel Supreme Installation Instructions
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1. N CUTOUT A IDITIONING LD WINDING Zas a ANODE DE CATHOD L 1 NS F ig u re 2 TERMINAL BLOCK 7 0 COMMISSIONING 7 1 7 2 7 3 7 4 7 5 7 6 7 7 7 8 10 The electronic control system of the Supreme has a self commissioning and calibration function Once the heater is installed and all services have been connected the unit should require no further adjustment before use Check that all electrical water and vent pipe connections have been made and are secure Replace the cover and secure with the fixing screws Ensure the hot water outlet is centrally located in the outlet spout Turn on water and electrical supply The READY indicator will flash to indicate the unit is in its self commissioning mode The water in the unit will not be hot enough to use at this stage DO NOT DRAW ANY WATER OFF WHILST COMMISIONING The READY indicator will continue to flash until the unit has reached boiling and has self calibrated At this point the READY indicator will remain illuminated If for any reason the calibration procedure is interrupted it will restart after a short delay but may result in the calibrated temperature being too low If this occurs switch the electrical supply OFF for several seconds and then switch ON The calibration sequence will reset Wait for the READY indicator to remain
2. REL The quality name in water heating SUPREME 150 165 180 Fitting Instructions and User Guide INTRODUCTION Thank you for purchasing a Heatrae Sadia Supreme water heater This boiling water heater is manufactured to the highest standards and has been designed to meet all the latest relevant safety specifications This Heatrae Sadia water heater must be installed sections 1 6 p4 9 commissioned section 7 p10 and maintained sections 8 9 p11 13 by a competent person Please read and understand these instructions prior to installing your Heatrae Sadia water heater Following installation and commissioning the operation ofthe heater should be explained to the user section 11 p16 and these instructions left with them for future reference This appliance can be used by children aged from 8 years and above ifthey have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised Keep the appliance and its cord out of reach of children aged less than 8 years Appliances can be used by persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance
3. If this condition occurs it is recommended that the first few cups are drawn off and discarded 16 GUARANTEE This Supreme water heater is guaranteed for a period of two years from the date of purchase provided The unit has been installed in accordance with these instructions and all necessary inlet vent and electrical connections have been fitted correctly 2 Any valves or controls are of Heatrae Sadia recommended type 3 The unit has not been tampered with and has been regularly maintained as detailed in the maintenance instructions 4 The unit has been used only for heating potable water zx The unit is not guaranteed against damage by frost or due to the build up of scale Please note that if Heatrae Sadia personnel or agents are requested to descale a unit this work will be chargeable This guarantee does not affect the statutory rights of the consumer ENVIRONMENTAL INFORMATION This product is manufactured from many recyclable materials At the end of its useful life it should be disposed of at a Local Authority Recycling Centre 17 Notes 18 Notes Spares Stockists For the fast and efficient supply of spares please contact the stockists listed below Advanced Water Company Ltd Unit D5 Enterprise way Vale park Evesham Worcs WR11 1GS Tel 01386 760066 Fax 01386 760077 Electric Water Heating Co 2 Horsecroft Place Pinnacles Harlow Essex CM19 5BT Tel 0845 0553811
4. This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops offices and other working environments farm houses by clients in hotels motels and other residential type environments bed and breakfast type environments 2 COMPONENT CHECKLIST Before commencing installation check that all of the following components have been supplied with your Supreme water heater Wall mounting bracket No 12 x 2 screws 2 off No 8 x 1 screw 1 off No 12 x 2 wall plug 2 off No 8 x 1 wall plug 1 off 15mm x 15mm straight push fit connector 15mm x 15mm 90 elbow push fit connector TECHNICAL SPECIFICATIONS 2 3 2 5 kW 230 240V Electrical rating Nominal capacities Weight full Rated pressure Minimum supply pressure Maximum supply pressure Enclosure rated Mode Mode Mode Mode Mode Mode OMPa 15055 16555 18055 15055 16555 18055 0 05 1 A weighted sound pressure level is below 2 5 litres 5 0 litres 7 5 litres 12 kg 16 kg 21 kg 0 bar 0 5 bar 1 IPX 2 70 dB Nominal commissioning times minutes to temperature ready Supreme 15055 Supreme 16555 Supreme 18055 16 24 32 1 0 IMPORTANT INSTALLATION POINTS 1 1 The Supreme stores and dispenses water at or close to boiling point at all times it is switched on Due caution must be taken when choosing a location for the product
5. adjusted 2 Scale Debris under 2 Remove and clean as necessary tap seal 3 Damaged tap seal 3 Replace tap seal 4 Scale on tap outlet spout 4 Clean tap outlet 1 2 Water runs 1 Scale on tap outlet spout on when tap 2 Scale debris under tap released seal 3 Damaged tap seal 3 Replace tap seal tale taste to Unit left unused for several Empty and allow to refill before use water days Tap sticks Dirt around handle pivot Clean with a stiff paint brush open Clean tap outlet Replace and clean as necessary 12 Power light indicator SYMPTOM POSSIBLE CAUSE ACTION Power light Scale is detected or the Arrange for the unit to be cleaned and gives 1 flash unit is ready for a clean de scaled continue to use but remains operational Power light More scale detected The unit requires cleaning and de gives 1 flash scaling but the unit shuts down Power light There is no water Check water supply to the unit is avail gives 2 flashes able and turned on and the unit shuts down Power light A fault is detected Call an engineer gives 3 flashes and the unit shuts down For any faults that cannot be identified using the Fault Finding chart please contact Heatrae Sadia Service Department telephone 0844 871 1535 fax 0844 871 1528 e mail heatraesadiaservice heateam co uk 13 10 0 SPARE PARTS The following comprehensive list of spare parts is available for your Supreme water heater Please re
6. illuminated The unit is now ready to use however it is recommended that the first few fills be drawn off and discarded to ensure the freshness of the water Thetapsealing washer pressure has already beenset Ifthetap drips after commissioning adjust the spring tension so that the handle is just loose a Remove the tap bezel after removing the two screws securing It NOTE To remove the bezel the handle will have to be operated This will cause water to discharge from the outlet b Tighten the tap headwork nut turn clockwise until the handle is just loose Replace bezel and securing screws NOTE Excessive adjustment will dismantle the tap if heated this would result in the uncontrollable release of boiling water Check for leaks 8 0 MAINTENANCE NOTE Maintenance must be carried out by competent persons Competent i e trained experienced qualified Disconnect the electrical supply before removing the cover WARNING Electronics control by switching N neutral in some instances neutral terminations will be at 230 volts with respect to earth 8 1 The Supreme incorporates an electronic scale conditioning function which will reduce the rate of scale deposition in hard water areas However some deposits may still occur in the storage tank these should be periodically removed 8 2 The amount of usage of the unit will also determine the quality of scale build up A regular inspection ofthe tank every 6 to 12 months will p
7. E Mail sales ewh co uk SPD Units 9 amp 10 Hexagon Business Centre Springfield Road Hayes Middlesex UB40 0TY Tel 020 8606 3567 Parts Center Tel 0845 2709800 www partscenter co uk Newey amp Eyre Specialist Products Division Please contact your local branch UK Spares Ltd Unit 1155 Aztec West Almondsbury Bristol BS32 4 Tel 01454 620500 Service HEATRAE SADIA Service Fax aa ee TERIS EN E mail The quality name in water heating Heatrae Sadia Heating Hurricane Way Norwich NR6 6EA www heatraesadia com 2013 0844 8711535 0844 8711528 heatraesadiaservice heateam co uk 36005914 issue 03
8. ar collet should be pushed towards the body ofthe fitting whilst pulling the connector off the pipe 4 3 If the inlet pipe run is horizontal and beneath the unit ensure it does not prevent access to the case screws 4 4 Connect the inlet pipe to the push fit connector ensuring it is fully pushed home 28mm engagement After connection DO NOT make soldered joints in the pipework close to the heater as the heat may damage the connector or the water heater itself 4 5 WRAS listed isolating valve should be fitted to the cold supply to facilitate servicing the heater 4 6 Push fit connectors are supplied to allow either bottom or rear entry of services see figure 2 p9 If a combination of entry points are required an additional connector will be required as follows Bottom inlet rear vent 15mm x 15mm elbow part no 95 607 510 Rear inlet bottom vent 15mm x 15mm straight part no 95 607 509 5 0 INSTALLATION VENT PIPE 5 1 Select appropriate push fit connector for chosen entry position Bottom entry vent 15mm x 15mm straight Rear entry vent 15mm x 15mm 90 elbow 5 2 Push the connector fully home 23mm engagement onto the vent pipe connection 5 3 Connect the vent pipe to the push fit connector ensuring it is pushed fully home 28mm engagement Refer to the vent pipe requirements detailed in IMPORTANT INSTALLATION POINTS p4 If a bottom entry vent pipe is used the pipe must terminate below the unit in a safe visible position A
9. fer to the rating label on the right hand side of your heater before ordering to ensure the correct spare parts are obtained Do not replace with parts not recommended by Heatrae Sadia this will invalidate your guarantee and may render the installation dangerous 1 Element assembly 2 5kW incorporating start dry cutout 95 606 952 2 Element assembly sealing gasket 95 611 816 3 Primary cutout vent pipe 95 612 001 4 Solenoid valve assembly sss 95 605 877 5 Level sensor assembly 25 95 606 971 Level sensor assembly 5 0 7 5Itr Model 95 606 972 6 Circuit board All Models 95 615 076 7 Outlet tap headwork inc handle 95 605 019 8 Outlet tap stem 95 605 832 9 mcm tem ates seas pt ep 95 611 731 Bezel for tap Se COVER iiis reete ret rh terere 95 605 020 1 Cover assy amp screws 2 5ltr Model 95 614 003 Cover assy amp screws 5 0ltr 95 614 004 Cover assy amp screws 7 5ltr Model 95 614 005 2 Steam condenser assy 2 5ltr Model 95 607 015 Steam condenser assy 5 95 607 016 Steam condenser assy 7 5ltr 95 607 018 3 Condenser sealing gasket 2 5ltr Model 95 611 817 C
10. fter connection DO NOT make soldered joints in the pipework close to the heater as the heat may damage the connector or the water heater itself 6 0 INSTALLATION ELECTRICAL REQUIREMENTS 6 1 6 2 6 3 6 4 NO This appliance must be earthed The installation supply cable and circuit protection must conform to the latest BS7671 Requirements for electrical installations IEE Wiring Regulations The appliance must only be connected to a 230 240 V ac supply A double pole isolating switch with a contact separation of at least 3mm in both poles must be incorporated in the electrical supply The supply should be fused 13Amp If the Supreme is to be unused for significant periods of time running costs can be reduced by switching the unit off It is recommended that this is done automatically by incorporating a suitable timeswitch in the supply to the unit The use of an accessory no 95 970 124 is recommended The timeswitch can then be set to switch the unit on for a suitable period to allow it to heat up before it is next to be used TE Atimeswitch must be capable of switching 13 Amps resistive load UPPER LOWER WIRING SCHEMATIC 25kW EARTH EARTH ELEMENT A ELECTRONIC CONTROL N 5 O 4 SOLENOID L3 VALVE O STEAM THERMISTOR 1 WATER THERMISTOR J5
11. g Regulations The Building Regulations Scotland or Building Regulations Northern Ireland e The Water Fittings Regulations or Water Byelaws in Scotland 1 7 The Supreme will adjust for ambient room temperatures of between 1 C and 40 C 1 8 When not in use care must be taken to prevent itfreezing ifthought to be frozen it must not be switched on It must be left to thaw and must then be thorougly inspected to ensure it is totally thawed and undamaged 1 9 The unit is not suitable for installation in an area where a water jet could be used 2 0 INSTALLATION MOUNTING 2 1 The Supreme must be vertically wall mounted using the bracket supplied Special precautions may be required for the protection of children and or infirm persons 2 2 Figure 1 p details the outside dimensions of the Supreme unit A template is supplied to aid positioning the heater It is recommended that the unit is positioned above a draining board If this is not possible consideration should be given to any spillages that may occur under the heater A drip tray is available as an accessory part no 95 970 123 The heater should be positioned at a height to suit the items being filled flasks pans cups etc This is likely to position the base of the unit 250mm above the work surface 2 3 Sufficient room should be left around the heater for access for maintenance and servicing The top should not be covered as this will reduce the efficiency of the Supre
12. me 2 4 Ensure that the wall can support the full weight of the unit see TECHNICAL SPECIFICATION p3 and that there are no hidden services electricity gas or water below the surface of the wall 2 5 Using the template mark the fixing positions and water and vent entry points Drill and plug the fixing positions Fix the mounting bracket to the wall using the two No 12 x 2 screws provided confirm suitability of all screws and plugs for use with the wall if unsuitable due to wall type provide alternative fixings 2 6 If rear entry services are to be used the necessary holes for these should be prepared prior to hanging the unit onto its bracket 2 Remove the front cover by unscrewing the cover fixing screws at bottom Hang the Supreme onto the wall mounting bracket Secure anchor point to the wall with the No 8 x 1 long screw provided 3 0 DIMENSIONS B i L f DIMENSIONS mm app 4 0 INSTALLATION WATER SUPPLY 4 1 Select appropriate push fit connector for chosen entry position Bottom entry water 15mm x 15mm 90 elbow Rear entry water 15mm x 15mm straight NOTE stainless or chromed pipes DO NOT provide secure connections with push fit fittings use copper pipe at joints 4 2 Push the connector fully home 28mm engagement onto the solenoid valve inlet spigot To remove a push fit connector the coll
13. ondenser sealing gasket 5 Oltr Model 95 611 819 Condenser sealing gasket 7 5ltr Model 95 611 820 4 O ring kit 95 611 002 5 Manifold assy 2 5ltr 95 607 206 Manifold assy 5 0ltr 95 607 207 Manifold assy 7 5ltr 95 607 208 6 Outletspout plastic tank nano emer emu ers 95 604 668 Tis QUEERS POUL CO ansia nal ps 95 604 001 8 Push fit connector 15x15 straight 95 607 509 9 Push fit connector 15x15 elbow 95 607 510 20 T nie 2 5lte Model a det imei rer tere rei tis 95 608 926 Tank 5 0ltr Mode 95 608 927 ENANA 95 608 928 21 Tank drain 8 S a less nenne 95 608 929 22 Start dry cutout element 95 612 691 23 Solenoid valve 95 605 839 24 Fitting kit 2 5ltr 95 607 024 25 Fitting kit 50 7 5ltr Model 95 607 025 26 Wiring harness 4 95 612 006 27 Wiring harness complete 2 5ltr 95 612 042 Wiring harness complete 5 0 7 5ltr 95 612 043 14 ME 11 0 USER INSTRUCTIONS 11 1 Once installed the filling and heating cycles of the Supreme are completely automatic 11 2 To dispense water a suitable container having been placed under the outlet spout the tap handle should be pulled down and towards or pushed away from the user The water dispensed will at all times be boiling o
14. r close to boiling point so due caution must be taken when using the product especially if it is likely to be used by children aged or infirm persons 1 3 The tap handle is spring loaded so that when released it will spring back to the off position no flow 1 4 The Supreme is fitted with two indicators to give a visual indication of the unit s status 4 4 On steadily normal operation continue to use Flashing one pulse time for a clean remains operational continue to use Flashing two pulses no water available unit shut down Flashing three pulses fault call an engineer unit shut down Power light Ready light Flashing unit commissioning On steadily normal operation continue to use Off unit too cold 4 1 5 Ifthe store of hot water is completely withdrawn the flowrate from the outlet tap will reduce to the filling rate of the heater This slow flowrate allows the incoming water to be instantly reheated it does not indicate a fault with the water heater 11 6 If the Supreme is not used for a few days the water may become stale In these instances it is advisable to draw off the contents and discard the water at least twice to remove the stale water This will ensure that freshly boiled water is used 11 7 Similarly if left unused it is possible that some scale residue will collect in the outlet tap This will cause the outlet water to appear milky for a short while
15. rovide longer life of the product and optimum performance removal of the steam plate assembly will give acess to the storage tank 8 3 The front cover and spout will require a periodic wipe to clean any marks splashes from use 11 9 0 FAULT FINDING Your Heatrae Sadia Supreme should give trouble free operation However should a fault occur the table below should allow most faults to be identified Fault finding should only be carried out by a competent person SYMPTOM POSSIBLE CAUSE ACTION No indicator 1 If no water or heat no 1 Check power supply is correctly lights power to unit connected and switched on and the primary cutout has not operated 2 If hot water available 2 Check connections to indicators at no power to indicator 4 way plug diodes Water flows 1 Solenoid valve fault 1 Check operation of solenoid valve from vent and Replace if necessary primary cutout 2 Level sensor fault 2 Check level system operates 3 Electronic control fault 3 Check connections to electronic control Replace if necessary 4 Low water pressure 4 Increase inlet pressure Steam from 1 Control thermistor fault 1 Check continuity 5Kohms at 100 C vent pipe and open circuit 2 Check connections to electronic primary cutout 2 Electronic control fault control Replace if necessary operates 3 Scale build up 3 Descale unit Drips from 1 Incorrect spring tension 1 Ensure tap headwork nut correctly outlet
16. to minimise misuse Locate the unit over a draining board NOT over the sink or basin 1 2 Push fit connectors DO NOT grip chromed or stainless pipe 1 3 The Supreme is a vented water heater The vent pipe must never be blocked or obstructed it must be a minimum of 15mm outside diameter pipe Where the vent pipe length exceeds 3m the pipe diameter should be increased The vent pipe must be laid to a continuous fall and discharge in a safe visible position it must discharge via a tundish or finish a minimum of 20mm above a draining board The vent pipe material must be capable of conveying boiling water The vent pipe must never be connected directly to a soil pipe 1 4 Wherever possible the Supreme should be supplied directly from a rising main If fed from a cold water feed cistern the cistern must comply with the Water Regulations Guide clause R27 2 It should be noted that water quality may be reduced when supplied from a cistern and additional forms of water pre treatment may be necessary 1 5 In hard water areas heated water will produce limescale which will be deposited within the heater If this is not regularly removed it will impair the operation of the heater Where rapid and excessive scale build up is likely to occur the use of a proprietary scale reducing device may be beneficial 1 6 The installation must be carried out in accordance with the relevant requirements of The appropriate Building Regulations either The Buildin
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