Wireless fault - Mac OS X
Contents
1. Off Preferences General First Aid Gertifi Online Certificate Status Protocol OCG off gt Certificate Revocation List CF Priority OCSP 6 Return to the main Keychain screen click the Login Keychain on the top left hand side See screenshot below Ensure that All Items is also selected ane Keychain Access Ee Click to lock the login keychain Keychains login renamed 2 WPA UoE Secure lt 802 1X Password ef login mag210 J System Roots FCAA1786 EB66 4DA4 90C5 78CCB7BE79EA 6 Oct 2011 11 05 11 Name Kind Date Modified Expires Keychain Ee aruba master ex ac uk certificate 25 Aug 2014 00 59 59 login EJ Cybertrust Educational CA certificate 14 Mar 2013 23 59 00 login A HTC Portable Hotspot AirPort network pa 28 Nov 2011 16 21 13 login gory mcrfs02 isad isadroot ex ac uk Network password 15 Dec 2011 15 00 56 login Ci All items merfs06 ex ac uk Network password 21 Dec 2011 10 10 03 login L Patewords Safari Forms AutoFill application password 27 Jun 2011 18 26 03 login E TERENA SSL CA certificate 30 May 2020 11 48 38 login E UTN USERFirst Hardware certificate 30 May 2020 11 48 38 login B3 vmradius02 exeter ac uk certificate 14 Nov 2011 12 04 58 login Keys E3 vmradius03 exeter ac uk certificate 17 Oct 2014 00 59 59 login EJ Certificates WPA UoE_Secure 802 1X Password 6 Oct 2011 11 052. 11 login Secure Notes E My Certificates IG Tce 7 If there are any University of Exeter entries you will need to remove them so that the Mac can get new versions when it connects to the network Click on the entry to highlight it on the Menu at the top of the screen click Edit then click Delete Repeat this for all University of Exeter entries University of Exeter Network entries e WPA UoE_ Secure e vmradius03 exeter ac uk e vmradius0O2 exeter ac uk e aruba master ex ac uk 8 Once you have done this we just need to check the System Key Chain and ensure that no Exeter entries are in here as well Click on System and ensure All Items is selected ane Keychain Access 3 Click to unlock the System keychain Q Keychains amp login_renamed_2 amp login Apple Code Signing Certification Authority Intermediate certificate authority Expires Saturday 14 February 2015 21 19 19 United Kingdom Time ertificates This certificate is valid E yee Koots Kind Date Modified Expires Keychain Apple Code ification Authority certificate 14 Feb 2015 21 19 19 System Ex com apple kerberos kdc certificate 17 Jun 2031 17 57 46 System com apple kerberos kdc public key System aes Q com apple kerberos kdc private key System E com apple systemdefault certificate 17 Jun 2031 17 57 45 System Z Passwords T com apple systemdefault public key System com app
3. MSCHAPV2 3 a Not Connected Connect Time 0000 22 Network Name FireWire e4 M Ask to join new networks Not Connected Not Connected Ethernet gt Not Connected a FA Show AirPort status in menubar Advanced Aa EAE ox prec ier lange Revert Apply If you have followed this guide and still cannot connect please contact the IT Help Desk on 01392 72 3934
4. UNIVERSITY OF EXETER Connect your Mac to the UoE Secure Wireless Network The University has several wireless networks available but the preferred one is UoE_Secure This encrypts all traffic so that your confidential data and passwords are secure Important If you are using Mac OS X Lion and are having connection issues please see this troubleshooting section first Otherwise you can skip to Section 2 Section 1 Troubleshooting e Weare aware of an issue where users running OS X Lion are sometimes unable to authenticate to the University Network This seems to affect OS X Lion when trying to connect to wireless networks requiring web browser based authentication 1 Turn Airport off and reboot the Mac Please ensure Airport remains turned off once the Mac has rebooted To turn Airport off click on the wireless icon on the top right hand side of the screen and choose turn Airport off Turn AirPort Off No network selected eduroam ts UoE Open 2 Open the Applications folder and click Utilities Applications is typically the A folder icon found on the bottom right of the screen 3 Open Keychain Access 4 Inthe Keychain Access menu at the top left hand side of the screen choose Preferences 5 Goto the pane labelled Certificates Check the first two items there Online Certificate Status Protocol and Certificate Revocation List Both should be Off If they say best effort change them to
5. connecting back up make sure that Remember this network is NOT selected Section 2 Connect your Mac to the UoE Secure Wireless Network 1 Ensure that your AirPort is turned on click the Wireless Icon at the top of your screen Turn Airport on if it is switched off Airport is your wireless connection urn AirPort Off No network selected eduroam UoE_Open UoE Secure Join Other Network Create Network Open Network Preferences 2 Select the UoE Secure Network if it is available otherwise select UoE Open AirPort On Turn AirPort Off No network selected eduroam nF Omer UoE Secure Join Other Network Create Network Open Network Preferences Note If you do not see the Airport icon on the right of the menu bar Click the Apple button on the top left hand side of the screen 1 Open System Preferences and click on the Network icon 2 Select Airport 3 Click on the Network Name drop down and choose UoE_Secure Ethernet e Connected lt gt Status On Turn AirPort Off AirPort is turned on but is not connected to e oo k network ot Connected a AirPort On Network Name No network selected UoE Secure Join Other Network Create Network l Show AirPort status in menu bar toe l er ee ETT a Click the lock to prevent further changes Revert Apply 3 When you select the UoE Secure Network you will be asked to aut
6. henticate Please enter your Exeter University Username and Password If you wish to connect automatically in the future click remember this network Do not Remember the network if you have been having issues connecting to the wireless network om The network UoE_ Secure requires a password User Name auser Password 802 1x mi Remember this network 4 You may have to accept the below server certificate Click the Show Certificate button 802 1X Authentication The server certificate is not trusted because there are no explicit trust 5 Check the Always trust checkbox is ticked and then click Continue i Always trust vmradius02 exeter ac uk E CTE CyberTrust Global Root Cybertrust Educational CA t E vmradius02 exeter ac uk vmradiusO2 exeter ac uk Issued by Cybertrust Educational CA yi Expires Monday 14 November 2011 12 04 58 GMT This certificate is valid Fide Cena Continve 6 You will need to log in with your admin account to make the changes to your Mac Type your password to make changes to your Certificate Trust Settings Name admin Note You may be prompted to authenticate again with your Admin account eaptistrust requires that you type your password Name admin 7 After afew moments the connection will complete and you can now use the network as normal Location AirPort Authenticated via PEAP Inner Protocol Bluetooth
7. le systemdefault private key System me Secure Notes Dashboard Advisory certificate 29 Apr 2036 19 09 17 System H My Certificates A HTC Portable Hotspot AirPort network pa 28 Nov 2011 16 21 13 System Keys J Software Signing certificate oe 14 Jan 2015 22 02 56 System EJ Certificates a Li l Copy 10 items A 9 Please repeat the instructions in Step 7 to remove any Exeter entries in the System key chain If there are any 10 When you have done this close the Key chain and return to your Desktop 11 On the top left hand side of the screen click on the Apple Menu click System Preferences and choose Network 12 Click on the Advanced tab Under Airport remove the UoE Open and the UoE Secure Networks Do this by clicking on the minus button below the available networks Click on OK see below screenshot TCP IP DNS WINS 802 1X Proxies Ethernet Preferred Networks Network Name Security UoE Secure WPA Enterprise HTC Portable Hotspot WPA Personal UoE_ Open None Drag networks into the order you prefer _ Remember networks this computer has joined _ Disconnect when logging out Require administrator password to _ Create computer to computer networks u _ Change networks Turn AirPort on or off AirPort ID O0 17 f2 fc d6 a0 13 The Mac should now be ready to connect to the UoE Secure network To do this please follow the steps in the below section When
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