User Authorisation Troubleshooting
Contents
1. the app that it is invalid check that you have entered your email address in lower case text only check with your organisation that your email address has been authorised I ve entered my email address but haven t received an email check your junk mail in case the email has been misplaced check your data connection The email may not send if you have a poor connection If you continue to have difficulties authorising the Clinical IRIS app please email info canworthmedical co uk for assistance Cranworth Medical Ltd Company No 72377082. os DRIVING EFFICIENCY IN HEALTHCARE hop ClinicallRIS cranworthmedical co uk info cranworthmedical co uk User Authorisation The Clinical IRIS platform is designed to enable an organisation to restrict access to the content it publishes User authorisation based on your Trust email address is therefore required to access the content This can be achieved by the following process and should take lt 2min if you have a good data connection for your mobile device Select your organisation from the scrolling menu Enter your Trust email address into the app all lower case Press button to validate email address Check your Trust email account and click on the email link from no reply cranworthmedical co uk This will direct you to the Clinical IRIS website with a message confirming authorisation 5 Return to the app and press the relevant button to complete authorisation The app will now open and display your organisation s data oe fe i iOS app Android app gt Profile ORGANISATION Select organisation Guy s and St Thomas NHS Foundation Trust Enter email address chris cranworthmedical co u Click to validate email address G Click here to verify email address y Click to check activation status Please check your email to confirm authentication then click on the refresh button Refresh ey An email has been sent with further instructions Troubleshooting I ve entered my email address and have been told by
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