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SBCE: Hardware Maintenance Manual and Troubleshooting Guide

1. Blade servers Filler blades TP00212 Front system LED panel The LEDs on this panel provide status information for your Blade Server Chassis SBCE See System LED panel on page 14 for more information USB port Use this port to attach an external USB device CD ROM drive activity LED When this LED is lit it indicates that the CD ROM drive is in use CD eject button Press this button to release a CD from the drive Diskette drive activity LED When this LED is lit it indicates that the diskette drive is in use Diskette eject button Press this button to release a diskette from the drive Blade control panel This panel contains indicators and controls for the blade server See the documentation that comes with your blade server for information about the blade control panel System service card This card contains system service instructions and a writable area for your use Writeable area System service card TP00215 Rear view This section identifies the components and indicators on the rear of your Blade Server Chassis SBCE Switch module
2. bay 3 y Switch module 1 Power module bay 3 Blower module 1 Power module 1 l i 2 Management ia z module a i 2 z 4 n n o AeA O 7 5 DAC g x oDe o o Reserved o z O o ia a 2 A E I fie _ gt S ESE ES h h hDUUh7 SN pnn p in K 6 o o 900 J Blower module 2 Power module 2 Power module bay 4 Rear system LED panel Switch module 2 Switch module bay 4 10 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Rear system LED panel The LEDs on this panel provide status information for your Blade Server Chassis SBCE These LEDs duplicate the LEDs in the front system LED panel see System LED panel on page 14 for more information about these LEDs Blower module om be Be p Blower error T LEDs Important If the ambient temperature is 72 F or below the SBCE blowers will run at 30 of their maximum rotational speed increasing their speed as required to control the internal SBCE temperature If ambient temperature is above 72 F the
3. Video connector 62 Your SBCE management module contains one standard video connector The integrated video controller on each blade server is compatible with SVGA and VGA and communicates through this video port Use this connector to connect a video monitor to the Blade Server Chassis SBCE Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Supported video resolutions and refresh rates Description When using the remote console to access a blade server the desktop displays properly for some operating systems but will not display properly for other operating systems The system might also display a video error message Solution Use only the video resolutions and refresh rates given in the following table These are the only video resolution and refresh rate combinations that are supported for all system configurations Resolution Refresh rate 640x480 60 Hz 640x480 72 Hz 640x480 75 Hz 640x480 85 Hz 800x600 60 Hz 800x600 72 Hz 800x600 75 Hz 800x600 85 Hz 1024x768 60 Hz 1024x768 75 Hz Keyboard connector Your SBCE management module contains one PS 2 style keyboard connector Use this connector to connect a PS 2 keyboard to the Blade Server Chassis SBCE r A N Mouse connector Your SBCE management module contains one PS 2 style mouse connector Use this connector to connect a PS 2 mou
4. User label TP00216 Important Do not place the label on the blade server or in any way block the ventilation holes on the blade server 11 If you have other blade servers to install do so now Important Reinstalling a blade server into a different bay than the one from which it was removed could have unintended consequences Some configuration information and update options are established according to bay number You might need to reconfigure the blade server If this is the initial installation for a blade server in the Blade Server Chassis SBCE you need to configure the blade server with the blade server Configuration Setup Utility program and install the blade server operating system See the documentation that comes with the blade server for instructions Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Removing a blade server The following illustration shows how to remove a blade server from the Blade Server Chassis SBCE TP00213 Attention To maintain proper system cooling do not operate the Blade Server Chassis SBCE for more than one minute without either a blade server or a filler blade installed in each blade bay Make note of the bay number Some configuration information and update options are established according to bay if you reinstall the blade server in a different bay than the one from which it was removed unintended consequences could occur Complete th
5. KVM error message NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action Reseat the blade server Reseat the management module Reflash the blade server H8 firmware Replace the blade server Replace the management module Replace the midplane Error encountered switching KVM owner see system error log O Or AO No Switch error messages NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action Switch fault x 1 Reseat switch x 2 Replace switch x Switch module x was removed Information only Take action as required Switch module x was installed Information only Take action as required Switch module x was powered on Information only Take action as required Switch module x was powered on Information only Take action as required Switch System running nonredundant Information only Take action as required switch modules Switch module IP configuration was Information only Take action as required changed ENET X DHCP HSTN X DN X IP Ethernet configuration information Take action as required XXX XXX XXX XXXGW XXXX XXX XXX XXX SN XXX XXX XXX XXX DNS1 XXX XXX XXX XXX ENET X IP Cfg HstName XXXX Ethernet conf
6. Local power control Local KVM control Local media tray control The Wake on LAN feature e View or define the startup boot sequence for one or more blade servers The startup sequence prioritizes the following boot record sources for a blade server IDE drive 1 HDD1 IDE drive 2 HDD2 CD ROM Diskette Network PXE Attempt a PXE DHCP network startup the next time the selected blade server is turned on or restarted Note In order to use the CD ROM drive or diskette drive as a boot record source for a blade server the blade server must have been designated as the owner of the CD ROM drive diskette drive and USB port You set ownership either by pressing the CD diskette USB select button on the blade server or through the Remote Control choice described on page 21 Serial Over LAN Select the Serial Over LAN choice to view and change the global serial Over LAN SOL settings used by all blade servers installed in the Blade Server Chassis and to enable or disable SOL globally for the chassis This choice lets you monitor the SOL status for each blade server and lets you enable or disable SOL for each blade server and globally for the chassis Enabling or disabling SOL globally does not affect the SOL session status for each blade server SOL must be enabled byth globally for the Blade Server Chassis SBCE and individually for each blade server where you plan to start a SOL session SOL is enabled globally
7. System reliability considerations on page 46 2 Replace power supply x Switch x temperature fault 1 Ensure that the system is being properly cooled see System reliability considerations on page 46 2 Replace switch x System over ambient temperature Ensure that the system is being properly cooled see System reliability considerations on page 46 Switch x temperature fault Ensure that the system is being properly cooled see System reliability considerations on page 46 Blower error messages NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action Blower x outside recommended speed Replace blower x Blower x failure Replace blower x Blower x fault Replace blower x Power error messages NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action Power module 3 or 4 is required to Ensure power modules 3 and 4 are installed and connected to power blades 7 to 14 AC power Power supply x fault Replace power module x Power supply x 12V over voltage fault Replace power module x Power supply x 12V over current fault 1 An over current condition is typically caused by an external load fault At
8. Handling electrostatic discharge sensitive devices on page v Turn off the SBCE and remove the media tray see Media tray on page 68 Remove the media tray cover see Removing the media tray cover on page 68 E2 a o arenae Z A LN N to SH Fe Media board i pr c J fi 1 USB connector Disconnect the cables from the media board Lift the two rear corners of the media board to release it from the fasteners Slide the media board toward the rear of the media tray until the USB connector is free of the opening then lift the board off the media tray To replace the media board reverse the previous steps Press down on the rear of the board to secure it to the fasteners 70 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide CD interposer board Complete the following steps to replace the CD interposer board NOTE e Read Installation guidelines on page 46 e Read the safety notices at Electrical Safety on page iv e Read Handling electrostatic discharge sensitive devices on page v Turn off the SBCE and remove the media tray see Media tray on page 68 2 Remove the media tray cover see Removing the media tray cover on page 68 3 Remove the CD ROM drive see CD ROM drive or diskette drive on page 69 Inte
9. Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Power module LEDs These green LEDs indicate the condition of the power module For additional information see Light Path Diagnostics feature overview on page 41 e AC power When this LED is lit AC input to the power module is present and within specifications During typical operation both the AC and DC power LEDs are lit For any other combination of LEDs see Light Path Diagnostics feature overview on page 41 e DC power When this LED is lit the DC output from the power module to the other components and blade servers is present and within specifications During typical operation both the AC and DC power LEDs are lit For any other combination of LEDs see Light Path Diagnostics feature overview on page 41 Management module 13 NOTE On the WEB user interface under MM control gt Configuration file gt Backup configuration can be used to save the configuration and then use the restore feature The configuration should be backed up every time it is changed Active Management Poweron module error _ Ethernet link Ethernet activity Al IP reset button Management module LEDs These LEDs provide status information about the management module and remote management connection For additional information see Light Path Diagnostics feature overview on page 41 e Power on When this green LE
10. NOTE It is not necessary to release or remove any filler blades 72 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 73 8 On the rear of the SBCE release the shipping brackets To disengage the shipping brackets slide them towards the blowers Shipping bracket Ra ee ee SPC chassis thumbscrews Au SPC chassis Ss 9 A is thumbscrews oon Ng Release latch 9 Unscrew the captive thumbscrews at the bottom corners of the chassis and pull them until the SPC chassis moves out about 1 27 cm 0 5 inches 10 Pull the SPC chassis about half way out until it stops 11 While supporting the SPC chassis with your hands press the release levers on the sides and pull the SPC chassis out of the Blade Server Chassis SBCE Place the SPC chassis on a strong flat surface To reinstall the SPC chassis reverse the previous steps Midplane Complete the following steps to replace the midplane NOTE e Read Installation guidelines on page 46 e Read the safety notices at Electrical Safety on page iv e Read Handling electrostatic discharge sensitive devices on page v 1 Shut down the SBCE and remove the SPC chassis see SPC chassis on page 72 Alignment pins Screws 12 places Midplane Unplug the cable at the bottom of the midplane Unscrew the 12 fasteners that hold the midplane to the
11. Hardware Maintenance Manual and Troubleshooting Guide SBCE safety and regulatory information NOTE The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that you are familiar with the computers functions terminology and service information provided in this manual Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions See ntel Server Boards and Server Chassis Safety Information on the Resource CD and or at http support intel com Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warn und Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausf hren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergehausen auf der Ressourcen CD oder unter http support intel com BBLS RS TEETER SZ DAB AS SOR PT AE Fk SL APH Bl Resource CD CAWG FIEX http support intel com E Intel Server Boards and Server Chassis Safety Information Intel RZ EMS IRA HLA ZAG o Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Resource CD ou bien rendez vous sur le site http support intel com Instrucciones
12. In particular pressing F1 to access the Configuration Setup Utility when a blade server is started brings up browser help instead of the Configuration Setup Utility This problem is peculiar to the Sun Java browser plug in Use the Microsoft virtual machine VM that is built in to the browser Remote console has keyboard entry problems with Sun Java plug in When you are redirecting the server console remote console function of a blade server that is running Microsoft Windows 2000 or Windows XP and using the Sun Java plug in Java Virtual Machine the remote console can have keyboard entry problems Use the Microsoft Java Virtual Machine JVM or Java Runtime Environment JRE on the blade server instead of using the Sun Java Virtual Machine The Microsoft JVM comes with the Windows XP Service Pack 1 You can obtain the Microsoft JVM for Windows 2000 from Microsoft corporation If you are using the Internet Explorer browser version 6 0 or later to log into the management module and use the remote control function you must also adjust the browser settings 1 Click Tools Internet Options Advanced tab 2 Under the Java Sun section uncheck the checkbox next to use Java 2 v1 4 for lt applet gt requires restart Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Table 4 Troubleshooting charts continued Device Suggested action Management
13. Information When this amber LED is lit a noncritical event has occurred that requires attention such as the wrong switch module inserted in a bay or power demands that exceed the capacity of power modules currently installed The event is recorded in the event log Check the LEDs on the Blade Server Chassis SBCE and the blade servers to isolate the component After the situation is handled have the system administrator turn off the information LED NOTE The information LED will also light if the system error log is 75 full System error When this amber LED is lit it indicates that a system error has occurred such as a failed module or a system error in a blade server An LED on one of the components or on a blade server is also lit to further isolate the error For more information see Light Path Diagnostics feature overview on page 41 14 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Blade Server Chassis SBCE Blade bays must all be occupied at all times Description To help ensure proper cooling performance and system reliability make sure that each of the blade bays on the front of the Blade Server Chassis SBCE has a blade server expansion unit or filler blade installed Important When replacing a blade server or installing an expansion option do not operate the Blade Server Chassis SBCE for more than one minute without either a blade server an expansion option or a fille
14. ZA CAUTION To help ensure proper cooling performance and system reliability make sure that each of the blade bays on the front of the Blade Server Chassis SBCE has a blade server expansion unit or filler blade installed Do not operate the Blade Server Chassis SBCE for more than one minute without either a blade server expansion unit or filler blade installed in each blade bay Ensure that the release levers on the blade server are in the open position Slide the blade server into the bay until it stops The spring loaded doors that cover the bay opening move out of the way as you insert the blade server Push the release levers on the front of the blade server until they are closed NOTE If power is connected to the chassis the blade server power LED will blink green Verify that the power LED on the blade server control panel is lit indicating that the blade server is receiving power pen position Turn on the blade server by pressing the power control button on the blade server control panel See the documentation that comes with the blade server for more instructions If desired write identifying information on one of the user labels that come with the blade server then place the label on the SBCE bezel just below the blade server as shown in the following illustration 60
15. for blade server 14 during management module restart The monitor attached to the SBCE management module normally shows the video output from the blade server that is the current owner of the keyboard video and mouse KVM When there is no actively selected video from any blade server the video from blade server 14 is routed to the management module While the management module is restarting there is temporarily no current KVM owner The video from blade server 14 displays on the monitor briefly until the management module uses its NVRAM values to reestablish ownership of the KVM and media tray CD ROM drive diskette drive and USB port After that the video from the blade server that is the current KVM owner displays on the monitor The screen is blank Verify that 1 The system power cord is plugged into the SBCE power module and a working 220 volt PDU or electrical outlet 2 The monitor cables are connected properly 3 The monitor is turned on and the brightness and contrast controls are adjusted correctly 4 If you have verified these items and the screen remains blank replace a Monitor b Management module Only the cursor appears See Undetermined problems on page 93 Table 4 Troubleshooting charts continued Device Suggested action The screen is wavy unreadable rolling distorted or has screen jitter If the monitor self tests show the monitor is working proper
16. switching ownership of the media tray to another blade server is the same as unplugging a USB device Before switching ownership of the CD ROM drive media tray to another blade server safely stop the media tray devices on the blade server that currently owns the media tray as follows 1 Double click the Unplug or Eject Hardware icon in the Windows taskbar at the bottom right of the screen 2 Select USB Floppy and click Stop 3 Select USB Mass Storage Device and click Stop 4 Click Close You can now safely switch ownership of the media tray to another blade server CD ROM problem 1 Replace the CD ROM drive 2 Replace the CD ROM interposer card 3 Replace the CD ROM signal cable 4 Replace the CD ROM power cable Ethernet controller problems Operating systems number ethernet controllers differently Enumeration of the Ethernet controllers in a blade server is operating system dependent For example the Ethernet controller located nearer the top of the blade server whose communications are routed through Ethernet switch module 1 is designated as the first connection or Local Area Connection by Microsoft Windows 2003 but is designated as the second connection or eth1 by Red Hat Linux The Ethernet controller located nearer the bottom of the blade server whose communications are routed through Ethernet switch module 2 is designated as the second connection or Local Area Connection 2 by Microsoft Windo
17. you will be able to connect to the Ethernet switch module Power module Power module error A critical error has occurred in the power module Replace the module If your Blade Server Chassis SBCE has a redundant module for this power module the Blade Server Chassis SBCE continues to function using the redundant module Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Table 5 Light Path Diagnostics continued Lit LED Cause Action Blower module Blower module error The blower has failed or is operating too slowly Replace the blower module as soon as possible to regain cooling redundancy The Blade Server Chassis SBCE continues to function The redundant blower module provides cooling to the Blade Server Chassis SBCE and blades Switch module Switch module error A critical error has occurred in the switch module Replace the module Temperature error messages 87 NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action Power supply x temperature fault 1 Ensure that the system is being properly cooled see System reliability considerations on page 46 2 Replace power supply x Power supply x temperature warning 1 Ensure that the system is being properly cooled see
18. Chassis SBCE See Installing and removing the acoustic module option on page 55 for instructions Remove the filler module from the bay Ensure that the release lever on the module is in the open position perpendicular to the module Slide the module into the appropriate module bay until it stops Push the release lever on the front of the module closed Attach any cables or cords required by the module See Input output connectors on page 62 for the location of connectors on the Blade Server Chassis SBCE Be sure to route the power cord on a power module through the strain relief clamp on the power module Make sure the LEDs on the module indicate that it is operating properly Verify that e The DC power LED and the AC power LED on each power module are lit e The OK LED on the management module is lit e The OK LED on each switch module is lit If you have other modules to install do so now otherwise go to step 10 10 Replace the acoustic module option if you removed it in step 2 Removing a module Complete the following steps to remove a power module management module or switch module See Installing power supply modules on page 53 NOTE These instructions assume the Blade Server Chassis SBCE is connected to power AA ZA CAUTION Never remove the cover on a power supply or any part that has the following label attached ZA CAUTION Hazardous voltage current and energy
19. Damper CRU FRU FRU FRU CRU CRU FRU CRU CRU CRU CRU CRU FRU CRU CRU CRU Index System SBCE CRU FRU Ethernet dongle cable CRU Miscellaneous Parts Kit CRU e CD ROM spring retainer 1 e Diskette drive spring retainer 1 e Mounting hardware assembly 1 e Damper and spring assembly 4 e Screw M3 5 slotted 8 e Label customer write on 2 PDU cord CRU Power cable interposer to Cl card FRU Rails left and right CRU Signal cable interposer to Cl card CRU Signal cable Cl card to media FRU 98 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide
20. SBCE contains two Ethernet switch modules and one management module The external ports on the switch modules are configured for multi port link aggregation groups or trunks as are the corresponding ports on the attaching external LAN switches Additionally every port in the switch module in I O bay 1 switch A in this illustration in the Blade Server Chassis SBCEs is connected to the same external LAN switch and every port in the switch module in I O bay 2 switch B in this illustration in the Blade Server Chassis SBCEs is connected to the second external LAN switch Observe the following guidelines when creating this topology 1 The external ports on the SBCE switch modules are designed for point to point full duplex operation to a compatible LAN switch or router Configure a corresponding multi port link aggregation group or trunk in both the switch module and the attaching LAN switch prior to installing the cables The connection options are as follows in order of preference e Multi port Link Aggregation Group or Trunk 1 Gbps 1000 Mbps per port e Single uplink port 1 Gbps e Multi port Link Aggregation Group or Trunk 100 Mbps per port Connect the management module 10 100 Mbps Ethernet port to a separate Layer 2 network if possible for the best security If a separate network is not available you can attach the Ethernet ports of the management module and switch modules to the same Layer 2 network Avoid network configurati
21. Server Chassis SBCE 00000 e eee eee 8 SBCE components controls and LEDS 00 0c eee eens 8 Front VIEW si rians esi naa 8 2A Bt SN Ravens aged Ried eh sua oon atte etn 9 Real VIGW esme eeina ack wok ERa EE R RAE E OO A a ea E dy aA aa 10 SYSIGNULED Panel icc 2 es din tae iin eee ee Re Gent Ea cenit feet 14 Blade Server Chassis SBCE ciaren na danas E aba a SOS A BA eee beer es 15 Blade bays must all be occupied atalltimes 0 00000 cece ees 15 Module bays must all be occupied at all times 0 0 0 eee eee 15 Connecting to the default IP address on anew SBCE 0000 eee 15 No power switch on Blade Server Chassis SBCE 0 00 c cee eens 15 CD ROM drive and diskette drive are seen as Universal Serial Bus USB devices 16 Configuring Wake on LAN in the Blade Server Chassis SBCE 16 Enabling Wake on LAN for Red Hat Linux 0 000 eee 17 Hot swap hot plug capabilities 0 ee 17 2 Configuring your Blade Server Chassis SBCE 00 0c eee eee eee eee eee 19 Blade Server Chassis SBCE power requirement 00 00 cee eee eee 20 SECE power COMIQUIATION suey ittac teak ieee BRAG ON Rapa tetule eet tet ial 20 Non redundant power operation 0 eee eee 20 Firmware updates lt lt 2 gn kek iy Kee Seder Dh bad og Mawes teeing OLR Dae Pa ae 21 Setting up the remote connection 0 0 e eee eee 22 Cabling the Ethern
22. XXX XXX XXX XXXK Failed attempt to log into the management module DHCP X failure no IP assigned retry X rc X Failed to get IP address by DHCP server Check the DHCP server connection and settings LAN Command mode tamper triggered Possible break in attempt Unsuccessful attempt to access the management module in command mode Information only Take action as required LAN WEB server tamper delay triggered Possible break in attempt Unsuccessful attempt to access the management module in command mode Information only Take action as required System log cleared Information only Take action as required Bus error messages 92 NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action Failure reading 12C device Check devices on bus 1 amp Nom Reset the management module Reseat the management module Reflash the management module Replace the management module Failure reading I2C device Check devices on bus 2 PON gt Reset the management module Reseat the management module Replace the management module Replace the midplane Failure reading 12C device Check devices on bus 3 Reseat the power modules Reseat the management module Replace the power modules Replace the management module Replace the midplan
23. aaaea 42 4 nst lling ODUONS sss kit coed a nan eis a a EE E EEE a er A en rae E ae 45 Installing the Blade Server Chassis SBCE in a rack na nuanua anana 45 Installation guidelines nananana auaa 46 System reliability considerations s aenaran 46 Handling static sensitive devices 0 cee eee 46 Installing and removing modules 0 00 cee eee 47 The SBCE Modules 24 2 0 s s40eivl4eu gaveeeve S68 a AA whee eee eee ee 47 Management module nann au lee che oe aads eee eae baes awd Rea ESS 47 VO MOGUIES iri oin inke te eek CRED La de Re OR ee Rae 48 Power modules s rimer tacts ones Rte ae Ee ee elo a eee lee eee ra eee 49 Blower modules x24 gaykctee oped Shae eae Ss Sk eR Ges PELE SA PAGS 50 l stalling a Modules sessa urtene sais am aa ea ERA DA eas Rea eS 50 Removing a module 2 sas ia veer eee ek eae a neee 52 Installing power supply modules 00 00 cee ee 53 Installing and removing the acoustic module option 00002 ee eee 55 Installing the acoustic module option 0 0 0 ee ee 56 Removing the acoustic module option 0 ee 57 Installing and removing blade servers 0 0 cee eee 57 Blade server expansion options 0 00 e eee 58 lO eXxpansioM Option Ase cuddle clstin Send Sel nates eo edhe we sek y wee DSTT 58 Storage expansion option 0 eee 58 Xiv Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troublesh
24. and on the blade servers by default SOL sessions are started and run using the management module command line interface See the Intel Blade Server Chassis SBCE Management Module Command Line Interface Reference Guide and the Intel Blade Server Chassis SBCE Serial Over LAN SOL Setup Guide for additional information and instructions These guides are available on the Intel Blade Server Chassis SBCE Resource CD 28 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 29 T O Module Tasks Select the choices in this section to view and change the settings or configuration on network interface I O modules in the Blade Server Chassis SBCE Power Restart Select this choice to display the power status of the I O modules and perform the following actions e Turn I O module on or off e Reset the I O module Management Select this choice to view or change the IP configuration of the I O modules ping the I O module return the I O module to the default configuration and start the configuration and management firmware that is in the I O module Notes 1 Before you can access the I O module firmware the following items must be set to Enabled e I O module external ports e External management for the external ports From this page click Advanced Switch Management gt Advanced Setup and enable the items 2 The initial user ID and password for the I O module firmware are e User ID USERID all capita
25. and so on You do not need to disconnect the Blade Server Chassis SBCE from power to install or replace any of the hot swap modules on the rear of the Blade Server Chassis SBCE You need to shut down the operating system and turn off a hot plug blade server on the front of the Blade Server Chassis SBCE before removing the blade server but you do not need to shut down the Blade Server Chassis SBCE itself System reliability considerations To help ensure proper cooling and system reliability make sure that Each of the module bays on the rear of the Blade Server Chassis SBCE has either a module or filler module installed Each of the blade bays on the front of the Blade Server Chassis SBCE has either a blade server or filler blade installed Each of the drive bays in a blade server storage expansion option has either a hot swap hot plug drive or a filler panel installed A removed hot swap hot plug module blade server or drive is replaced within one minute of removal Cables for the option modules are routed according to the illustrations and instructions in this document A failed blower is replaced as soon as possible to restore cooling redundancy Handling static sensitive devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of electrostatic discharge
26. at the bottom of the Remote Management Setup menu and press Enter Setup Trap Recipients SNMP Trap Recipients IF Address SMMP Community String CO o J 1 1 lt Disabled gt Esc Prev Screen You can set the following parameters IP Address The IP address of the network management station to receive traps SNMP Community String The community string that will be included on SNMP packets sent to and from the switch Any station that is not a member of this community will not receive the packet Status Determines whether this community name entry is Enabled or Disabled Highlight APPLY and press Enter to make your changes effective Fibre channel switch module and I O expansion card Inter Switch Link ISL support Description The fibre channel switch module supports ISL links to other fibre channel switches See the documentation for the switch in use such as the Intel Blade Server FC Switch Module documentation for the switch in use or Intel Blade Server Chassis SBCE Installation and User s Guide for more information 37 I O expansion option I O expansion option and I O modules must be the same interface Description When you add an I O expansion option you must make sure that the switch modules in I O module bays 3 and 4 on the Blade Server Chassis SBCE are for the same interface For example if you add the Intel Fibre Channel Expansion Card option to the blade server the switch modules in I O mo
27. blowers will run at 80 of their maximum rotational speed increasing their speed as required to control the internal SBCE temperature Blower LEDs The LED on each blower provides status information about the blower For additional information see Light Path Diagnostics feature overview on page 41 Blower error This amber LED is lit and stays lit when an error has been detected in the blower The system error LED on the Blade Server Chassis SBCE LED panel is also lit 11 Ethernet switch module Power on _ Ethernet switch error Ethernet activity lt Ethernet switch LEDs The LEDs on the switch module indicate the condition of the Ethernet switch and the links to the network For additional information see Light Path Diagnostics feature overview on page 41 e Power on When this green LED is lit it indicates that the switch module has power Ethernet switch error When this amber LED is lit it indicates that an error has been detected somewhere in the switch module The system error LED on each of the Blade Server Chassis SBCE LED panel is also lit Ethernet link When this green LED is lit there is an active connection through the port to the network Ethernet activity When this green LED is flashing it indicates that there is activity through the port over the network link Power module AC power N AC DC DC power 7 T ati 12
28. electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Locate the emergency power off EPO switch disconnect switch or electrical outlet in the room If an electrical accident occurs you can quickly turn off the switch or unplug the power cord Do not work alone under hazardous conditions or near equipment that has hazardous voltages V Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back There must be a complete circuit to cause electrical shock By observing the this rule you may prevent a current from passing through your body When using testers set controls correctly and use the approved probe leads and accessories fo
29. following steps to install an acoustic module option on the Blade Server Chassis SBCE 1 Place the acoustic module over the blower modules aligning the corners of the acoustic module back with the guides on the chassis and pushing the shaft into the hole between the blower modules 2 Rotate the acoustic module handle approximately 2 turns clockwise until it tightens the acoustic module firmly into place 56 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Removing the acoustic module option Acoustic module Locking handle Complete the following steps to remove an acoustic module option from the Blade Server Chassis SBCE 1 Rotate the acoustic module handle approximately 2 turns counter clockwise until it stops 2 Carefully pull the acoustic module away from the Blade Server Chassis SBCE and set it aside Installing and removing blade servers Your Blade Server Chassis SBCE supports up to 14 high performance blade servers Each blade server is an enclosure that contains microprocessors memory a control chip set an I O bus Ethernet controllers hard disk drives and customer interface controls and connectors for expansion options The blade server receives its power network connection and I O devices CD ROM and diskette drives keyboard mouse and video ports USB port remote monitoring port from the Blade Server Chassis SBCE reducing the server physical size and
30. following steps to replace a blower in the SBCE 1 Press the release lever on the blower handle 2 Grasp the handle and pull the blower module out of the bay 3 Slide another blower module into the bay pushing it until the release lever clicks the release lever secures the blower module in the bay Media tray This section describes removing and opening the media tray Removing the media tray Complete the following steps to remove the media tray NOTE e Read Installation guidelines on page 46 e Read the safety notices at Electrical Safety on page iv e Read Handling electrostatic discharge sensitive devices on page v 1 Remove the bezel by pressing the buttons at the bottom corners of the bezel and pulling the bezel toward you which disengages the retention hooks 2 Push the tabs on the left and right sides of the tray inward towards the center of the chassis then pull the media tray towards you Reverse these instructions to reinstall the media tray Removing the media tray cover Complete the following steps to remove the media tray cover NOTE e Read Installation guidelines on page 46 e Read the safety notices at Electrical Safety on page iv e Read Handling electrostatic discharge sensitive devices on page v 1 With your thumbs press down on the colored locations while lifting up on the finger indents on the tray cover with your index fingers Lift points
31. if the Linux shutdown is incomplete and the blade server does not turn off e For Red Hat Linux Enter the following command to immediately enable Wake on LAN on the blade server in a running system insmod bem5700 0 enable wol 1 1 Edit the etc modules conf file and add the following lines to enable Wake on LAN automatically every time the blade server starts alias eth0 bcm5700 alias ethl bcm5700 options eth0 enable_wol 1 options ethl enable_wol 1 Recompile the driver for your Linux image See the documentation that comes with your operating system for information about compiling drivers To compile the drivers successfully in Red Hat Linux a default installation is not sufficient because all files needed to compile successfully are not included A custom installation of RedHat Linux in which the packages for software and kernel development are chosen will include the files required for successful compilation of the drivers Hot swap hot plug capabilities 17 Description The blade servers management modules I O modules and the media tray in the Blade Server Chassis SBCE are hot pluggable the SCSI hard drives and power and blower modules are hot swappable Hot pluggable components can be removed when these devices are no longer in use by other components in the e g Operating systems must be shut down Hot swappeble components can be removed at any time Both hot swapping and hot plugging can be perfor
32. levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician 1 Read the SBCE safety and regulatory information on page iii Installation guidelines on page 46 and Handling electrostatic discharge sensitive devices on page v 52 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Remove the acoustic module option if installed from the rear of the Blade Server Chassis SBCE See Installing and removing the acoustic module option on page 55 for instructions Important a If you are removing a functional power module make sure before you remove the module that both the AC power LED and the DC power LED on the remaining power module are lit otherwise shut down the operating systems and turn off all blade servers that are supported by the power module you are removing before you remove it See the documentation that comes with the blade server for instructions for shutting down the blade server operating system and turning off the blade server b If you are removing a management module you might prefer to stop all management module local and remote sessions before proceeding to avoid unexpected termination of sessions Unplug any cables from the module For a power module unplug the power cord from the module Pull the release lever all t
33. module problems The management module password cannot be reset If you forget the management module password you will not be able to access the SBCE management module The management module password cannot be overridden and the management module will need to be replaced Media tray problems Media tray access is lost temporarily during management module restart When the SBCE management module is restarted use of the media tray CD ROM drive diskette drive and USB port is lost temporarily If you or a failure condition initiates a management module restart while I O activity is taking place on the media tray the disruption can interrupt reads to the CD ROM drive or lose data being written to a diskette NOTE You can restart the management module through the Web interface to the management module or from a network management station such as the Intel Blades Discovery Console IBDC Some failures on the Blade Server Chassis SBCE can result in the management module restarting automatically Make sure there is no I O activity on the media tray before you restart the management module Monitor problems The monitor works when you start the Blade Server Chassis SBCE but goes blank when you start some application programs in the blade servers See the Inte Blade Server Switch Module SBCEGBESW Installation Guide for instructions on how to ping through the Telnet interface The monitor displays video
34. of the blade server whose communications are routed through Ethernet switch module 1 is designated as the first connection or Local Area Connection by Microsoft Windows 2003 but is designated as the second connection or eth by Red Hat Linux The Ethernet controller located nearer the bottom of the blade server whose communications are routed through Ethernet switch module 2 is designated as the second connection or Local Area Connection 2 by Microsoft Windows 2003 but is designated as the first connection or ethO by Red Hat Linux You can verify the designations through your operating system settings or by testing Install only one switch module in I O bay 1 2 Enable only one of the Ethernet controllers on the blade server Make note of the designation the blade server operating system has for the controller 3 Ping an external computer on the network connected to the switch module If you can ping the external computer the Ethernet controller you enabled is the upper controller in the blade server and is associated with Ethernet switch 1 NOTE Future switch offerings will be made available by Intel Contact your Intel Support Representative for information Power modules 49 Your Blade Server Chassis SBCE comes with one pair of 220 volt hot swap power modules in power bays 1 and 2 that provides power to all the SBCE modules and to blade bays 1 through 6 The Blade Server Chassis SBCE supports a second pair of power
35. option install a switch module of that same network interface in I O module bay 4 The switch modules in bays 3 and 4 provide network connections to all the I O expansion options in the Blade Server Chassis SBCE Important The switch modules in I O module bays 3 and 4 and all blade server I O expansion options in the Blade Server Chassis SBCE must use the same network interface For example if you install a Fibre Channel T O expansion option on a blade server the switch modules you install in I O module bays 3 and 4 must be Fibre Channel and all other I O expansion options in the Blade Server Chassis SBCE must also be Fibre Channel I O expansion options Notes 1 All blade server I O expansion options in the Blade Server Chassis SBCE must use the same type of network interface 2 Because of the electromagnetic interference EMI restrictions no more than two four port GB Ethernet switch modules can be instlalled in the Blade Server Chassis SBCE You can have two four port 1 GB Ethernet switch modules and two other supported Ehternet switch modules to achieve the maximun number of Ethernet switch modules in the Blade Server Chassis SBCE The following table summarizes the application for each switch module See Rear view on page 6 for the location of the I O module bays on the Blade Server Chassis SBCE Table 3 Hot swap switch module types by location Bay I O module Function Permissible I O module 1 Network connection
36. sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le Ministre Canadian des Communications English translation of the notice above This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Canadian Department of Communications Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide xi BSMI Taiwan The BSMI Certification number and the following warning is located on the product safety label which is located visibly on the external chassis DhE RA Fn ERE HR AAR PRA Ta TERA AIH RASS MRARRRELBGSHH RR RRL Korea We Bee OWE 498983 AND 38588 amp I0I2U ENT HE ABA 0 SH FSAI eH et FLAW FE PASM HE 7848202 DA HAI WELCH Aa II 3191 O JIE IFSC AU AHSRS amp DISA FANJA E BE SS NAW HBE WSC Mecu a ee en 7 AB JID ASS AHS IIS VAC BS JI HAS AVS VEC English translation of the notice above Device User s Information Class A device This device complies with RRL EMC and is operated in commercial environment so that distributors or users pay attention to this point If the product is sold or purchased improperly please exchange this product to what can be used at home Class B device This device complies with RRL EMC and is operated in a residential area so that it can be used at
37. volt DC power outlet 2 Make sure the LEDs on the modules indicate that they are operating properly Verify that e The DC power LED and the AC power LED on each power module are lit e The OK LED on each management module is lit e The OK LED on each switch module is lit 3 Make sure the Power on LED on each blade server is lit either steady or blinking See Blade Server Chassis SBCE power controls and indicators on page 7 for information about starting the Blade Server Chassis SBCE and the location of the LEDs on the modules See the SBCE Installation and User s Guide on the SBCE Resource CD for the location of the LEDs on the blade servers Input output connectors The Blade Server Chassis SBCE has the following ports e One video e One PS 2 keyboard e One PS 2 mouse e One Universal Serial Bus USB on the front of the Blade Server Chassis SBCE e One 10 100 Mbps Ethernet for remote console and management e Four 10 100 1000 Mbps Ethernet on the Ethernet switch module that is required for the Blade Server Chassis SBCE The following illustration shows the I O connectors on the rear of your SBCE Remote lt management g and console Ethernet to Video Mouse Keyboard do so ola ga Switch module amp Ethernet gt AC power 220 volts gt A0 0 0 Qo
38. 1 Ethernet link 1 for Ethernet switch module all blade servers in the Blade Server Chassis SBCE 2 Network connection 2 Ethernet Link 2 for Ethernet switch module all blade servers in the Blade Server Chassis SBCE 3 Network connection 3 from all blade server Ethernet or Fibre Channel switch module I O expansion options in the Blade Server The module must support the network Chassis SBCE interface used on the I O expansion options and must match the type of module installed in bay 4 4 Network connection 4 from all blade server Ethernet or Fibre Channel switch module I O expansion options in the Blade Server The module must support the network Chassis SBCE interface used on the I O expansion options and must match the type of module installed in bay 3 48 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Bay I O module function 1 Network connection 1 Ethernet Link 1 for all blade servers in the Blade Server Chassis SBCE 2 Network connection 2 Ethernet Link 2 for all blade servers in the Blade Server Chassis SBCE 3 Network connection 3 from all blade server I O expansion options in the Blade Server Chassis SBCE 4 Network connection 4 from all blade server I O expansion options in the Blade Server Chassis SBCE NOTE Enumeration of the Ethernet controllers is operating system dependent For example the Ethernet controller located nearer the top
39. D is lit the management module has power e Active When this green LED is lit it indicates that this management module is actively controlling the Blade Server Chassis SBCE e Management module error When this amber LED is lit it indicates that an error has been detected somewhere on this management module When this indicator is lit the system error LED on the Blade Server Chassis SBCE LED panel is also lit e Ethernet link When this green LED is lit there is an active connection through the port to the network e Ethernet activity When this green LED is flashing it indicates that there is activity through the port over the network link Management module IP reset button Do not press this button unless you intend to erase your configured IP addresses for the management module and lose connection with the remote management station the I O modules and the blade servers If you press this button you must reconfigure the management module settings see the information beginning with Setting up the remote connection on page 22 for instructions Press this recessed button to reset the IP configuration of the management module network interfaces Ethernet 1 Ethernet 2 gateway address and so forth to the factory defaults and then restart the management module Use a straightened paper clip to press the button System LED panel The following illustration shows the status LEDs on the system LED panels on the front and rear of th
40. E See 45 for instructions for installing the management module To start the Blade Server Chassis SBCE plug one end of each power cord into a power module on the rear of the Blade Server Chassis SBCE and the other end of each power cord into a 220 volt power distribution unit PDU that is plugged into an appropriate electrical outlet After you start the Blade Server Chassis SBCE it has DC power The blade servers in the chassis are connected to DC power but are not turned on Press the power control button on the front of each blade server to obtain full power for the blade server and start its operating system see the documentation that comes with your blade server for information about turning on the blade server NOTE If a power failure occurs the Blade Server Chassis SBCE restarts automatically when power is restored Shutting down the Blade Server Chassis SBCE You can shut down the Blade Server Chassis SBCE by turning off the blade servers and disconnecting the chassis from the power source Complete the following steps to shut down the chassis 1 Refer to your blade server operating system documentation for the proper procedure to shut down the operating system in the blade servers then shut down each operating system AA ZA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one po
41. Intel Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies amp Products Order Number C29934 007 Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel Pentium Itanium and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Copyright Intel Corporation 2003 2004 Other names and brands may be claimed as the property of others ii Intel Blade Server Chassis SBCE
42. Jl nli f n 0i o I 5 Jo 4 qo i AB Id e 7 W 0 0 000 Y a pe Power module bay 4 Power module 2 Complete the following steps to install a power supply module in your Blade Server Chassis SBCE NOTE These instructions assume the Blade Server Chassis SBCE is connected to power 1 Remove the acoustic module if any from the rear of the Blade Server Chassis SBCE 2 Remove the module fillers from the bays 3 Ensure that the release lever on the modules is in the open position perpendicular to the module AA amp amp CAUTION Never remove the cover on a power supply or any part that has the following label attached ZA CAUTION Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician 4 Slide one of the power supply modules into power supply module bay 3 until it stops and then slide the other module into power supply module bay 4 5 Push the release lever on the front of each module closed 54 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 6 Attach the power cables to the modules then route the cables through the strain relief clamp Strain relief clamp a Unscrew the thumb screw and remove the strain relief clamp from the power module b
43. ORD All capitals with a 0 numeric zero used for the O in PASSWORD Important If the management module password is forgotten it cannot be overridden and the management module will need to be replaced For more information see the Intel Blade Server Management Module SBCECMM Installation and User s Guide IP reset button Description Do not press the IP reset button unless you intend to erase your configured IP addresses for the management module and lose connection with the remote management station the switch modules and the blade servers If you press this button you will need to reconfigure the management module settings Note Pressing the IP reset button does not reset the password See the Intel Blade Server Management Module SBCECMM User s Guide and the Intel Blade Server Chassis SBCE Installation and User s Guide for more information Wake on LAN is controlled through the management module not through blade server BIOS code Description The Wake on LAN feature is enabled by default in blade server BIOS code and cannot be disabled The SBCE management module provides a single point of control for the Wake on LAN feature allowing the settings to be controlled for either the entire Blade Server Chassis SBCE or a single blade server Wake on LAN settings made in the management module override the settings in the blade server BIOS code Using the management and configuration program This section prov
44. SBCE Installation and User s Guide on the SBCE Resource CD and the Intel Blade Server Switch Module SBCEGBESW Installation and User s Guide for the ethernet switch in use To connect any of the blade servers to the network you must have an Ethernet switch module installed in I O module bay 1 See I O modules on page 48 for information about the location and purpose of each switch module NOTE You can manage an Ethernet switch module from both the production network and the management network e Management network Through the external Ethernet port of the SBCE management module For communication to take place between the switch module and the network management console the switch module and the management module IP addresses must use the same subnet e Production or campus network Through an external port on the Ethernet switch module For communication to take place between the switch module and the management console the IP addresses for the switch module and the production network must use the same subnet In order for you to manage the Ethernet switch module from both the management network and the production network the management network and the production network must use the same IP subnet What to configure You need to configure the switch IP addresses and subnet mask through the management module Web interface in order to have switch communication with the management module and remote management station This
45. SPC chassis Pull the midplane away from the SPC chassis ay ge ce Install the replacement midplane by reversing the previous steps System LED panel There are two system LED panels on the SBCE one is on the front of the SBCE the other is on the rear Front system LED panel The front system LED panel is on the media board in the media tray To replace the front system LED panel replace the media board See Media board and USB connector on page 70 for instructions 74 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Rear system LED panel The rear system LED panel is on the SPC chassis Complete the following steps to replace the rear system LED panel NOTE 75 Ne a a Read Installation guidelines on page 46 Read the safety notices at Electrical Safety on page iv Read Handling electrostatic discharge sensitive devices on page v Shut down the SBCE and remove the SPC chassis see SPC chassis on page 72 Turn the SPC chassis upside down Unplug the cable at the bottom of the midplane Unscrew the two fasteners on the LED panel Remove the LED panel from the SPC chassis NOTE You might need to push the LED panel cable toward the panel to leverage the panel out of the chassis opening Install the replacement rear system LED panel by reversing the previous steps NOTE The cable of the new rear system LED panel must be adhered to t
46. Tabs 68 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 2 Once the cover is desengaged from the fasteners shift the cover towards the rear of the tray to disengage the front sheetmetal tabs Reverse these instructions to reinstall the media tray cover Press the rear of the cover down onto the two fasteners to secure the cover in place CD ROM drive or diskette drive The CD ROM drive and the diskette drive have the same securing mechanism a wire retention spring On the CD ROM drive the wire spring is on the left on the diskette drive the wire spring is on the right Complete the following steps to replace the CD ROM drive or the diskette drive NOTE e Read Installation guidelines on page 46 e Read the safety notices at Electrical Safety on page iv e Read Handling electrostatic discharge sensitive devices on page v Remove the media tray see Media tray on page 68 2 Remove the media tray cover see Removing the media tray cover on page 68 CD ROM drive Diskette drive o AL Drive guide PE Drive guide Wire spring j NG ___ Wire spring Retention hook SS Retention hook Drive guide _ j Drive guide os o 3 i La iL i cael LI 3 Ifyou are removing the diskette drive disco
47. Wrap the strain relief clamp around the power cable leaving about a 10 cm 4 in slack in each cable c Reattach the strain relief clamp to the power module and secure it with the thumb screw 7 Attach the other end of the power cables to a 220 volt power distribution unit PDU or directly into a 220 volt AC power outlet 8 Make sure the LEDs on the modules indicate that they are operating properly Verify that the DC and AC power LEDs on each power module are lit During typical operation both the AC and DC power LEDs are lit 9 Replace the acoustic module option if you removed it previously Installing and removing the acoustic module option For server environments where noise reduction is essential you might choose to install the SBCE Acoustic Attenuation Module option acoustic module on the Blade Server Chassis SBCE The acoustic module reduces the sound level of the Blade Server Chassis SBCE to below 7 2 Bel using a T shaped baffle The acoustic module is installed on the back of the Blade Server Chassis SBCE directly covering the blower modules and partially covering the other modules The system LED panel is replicated on the acoustic module for visibility Installing an acoustic module increases the length of a Blade Server Chassis SBCE and requires use of an enterprise rack 55 Installing the acoustic module option Acoustic module lt Locking l handle Complete the
48. a tray away the system administrator will not be able to do a clean unmount umount command unless the unmount is forced by umount command parameters lazy umount e Ifthe system administrator is sharing out the CD ROM drive for multiple users that network share is broken Before switching ownership of the media tray to another blade server ensure that the CD ROM drive and diskette drive are not mounted for the current blade server owner check for open file handles and sharing out If a firmware update is taking place on the blade server DO NOT switch the media tray to another blade server Diskette drive problems Diskette drive problem 1 Replace the diskette drive 2 Replace the diskette drive signal power cable Table 4 Troubleshooting charts continued Device Suggested action CD ROM drive problems CD ROM drive is not recognized after being switched back to blade server running on Windows 2000 Advanced Server with SP3 applied When the CD ROM drive is owned by blade server x is switched to another blade server then is switched back to blade server x the operating system in blade server x no longer recognizes the CD ROM drive This happens when you have not safely stopped the drives before switching ownership of the CD ROM drive diskette drive and USB port media tray NOTE Because the Blade Server Chassis SBCE uses a USB bus to communicate with the media tray devices
49. about configuring external ports on Ethernet switch modules The management module supports the following Web browsers for remote access The Web browser that you use must be Java enabled must support JavaScript 1 2 or later and must have the Java 1 4 Plug In installed e Microsoft Internet Explorer 4 0 with Service Pack 1 or later e Netscape Navigator 4 72 or later version 6 0 is not supported Notes 1 For best results when using the Web browser set the resolution on your monitor to 800 x 600 pixels and 256 colors 2 The Web interface does not support the double byte character set DBCS languages 19 The Web based user interface communicates with the management and configuration program that is part of the firmware that comes with the management module You can use this program to perform tasks such as e Define the login IDs and passwords e Select recipients for alert notification of specific events e Monitor the status of the Blade Server Chassis SBCE and blade servers e Control the Blade Server Chassis SBCE and blade servers e Access the I O modules to configure them e Change the drive startup sequence in a blade server e Set the date and time e Remote control e Change ownership of the keyboard video and mouse e Change ownership of the CD ROM drive diskette drive and USB port The CD ROM drive and diskette drive in the Blade Server Chassis SBCE are viewed as USB devices by the blade server operating syst
50. ade server Make sure that your operating system provides USB support Configuring Wake on LAN in the Blade Server Chassis SBCE Description Compete the following steps to configure Wake on LAN in the Blade Server Chassis SBCE 1 2 Write down the MAC addresses of the integrated Ethernet controllers of each blade server This information can be found using the Configuration Setup Utility for each blade server Devices and I O Ports gt System MAC Addresses The MAC addresses are needed to configure a remote system to start the blade servers using Wake on LAN the remote system issues the Wake on LAN command by broadcasting it to a MAC address Make sure that Wake on LAN is enabled in the SBCE management module Make sure that the external ports of the Ethernet switch modules are enabled If the external ports are not enabled the Blade Server Chassis SBCE will not be able to communicate with the external network Verifying your Wake on LAN configuration Complete the following steps to verify that Wake on LAN was properly configured and is functioning l 2 Start the blade server operating system Attempt to ping the remote computer that will issue the Wake on LAN command This verifies network connectivity Shut down the blade server insert a DOS bootable diskette in the diskette drive and then restart the blade server When the A prompt turn off the blade server using the power control button Issue the Wake on LAN c
51. all other location as well as residential area note Class A device operated in a commercial area Class B device operated in a residential area xii Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Contents SBCE safety and regulatory information 0000 eee eee eee iii General Safety vc tearena ore a a vaeee wae sede AE tad O AE RA i iv El ctrical Safeer i e see E ele REO en E e ee E AOS Bee Tate iv Handling electrostatic discharge sensitive devices u usuua aeua anea v Regulatory specifications and disclaimers sssaaa aaee ix Electromagnetic compatibility notices USA naana x Electromagnetic compatibility notices International s an aana aana x 1 General informations ceee a a ote he a E E a ee he tein EA 1 Related publications nu esususenaa annann 2 Notices and statements used in this book 2 0 eee ee 3 Important Shipping notices 2 2 5 34344 e5 8 oe A ese Sees gS Rae GaN Ses 3 Features and specifications 00 0c ett tte 4 Major components of the Blade Server Chassis SBCE 00 0 cece ee eens 5 FRORMUVIGW miei sardine Cs faces La hal eee Hie fae ed Pee veh a A a Cea 6 Rear View sno acta arte ayes eka E Hack Sas aM A ae rae ee eae A 6 Blade Server Chassis SBCE power controls and indicators 0 0000 0a 7 Starting the Blade Server Chassis SBCE anans aeaa 7 Shutting down the Blade
52. alled in a specific sequence or under specific circumstances The SBCE modules The standard Blade Server Chassis SBCE contains the following hot swap modules two power modules a power module and two blower modules These modules supply common functions to the blade servers that are installed in the blade bays at the front of the Blade Server Chassis SBCE The chassis and the management module supply I O resources diskette drive CD ROM drive USB port keyboard video and mouse which are used by all the blade servers but available to only one blade server at a time The unit can contain up to 14 blade servers Attention To help ensure proper cooling performance and system reliability make sure that each of the module bays on the rear of the Blade Server Chassis SBCE has a module or filler module installed When replacing a module do not operate the Blade Server Chassis SBCE for more than one minute without either a module or a filler module installed in each module bay Management module 47 The standard Blade Server Chassis SBCE comes with one hot swap management module Up to two management modules are supported NOTE Only one management module will be active the second management module provides redundancy The management module functions as a service processor and a keyboard video mouse KVM multiplexor for the blade servers The management module also configures the Blade Server Chassis SBCE and I O modules configu
53. anagement module e The name of the contact person responsible for the module e The physical location of the management module e The real time clock settings in the management module Login Profiles Select this choice to configure up to 12 login profiles for logging into the management module and to specify the lockout period after five unsuccessful login attempts For each profile specify the following values e Login ID e Authority level default is Read Only e Password requires confirmation Alerts Select this choice to specify which alerts from lists of Critical Warning and System alerts are monitored which alert notifications are sent to whom how alert notifications are sent SNMP or e mail whether to include the event log with the notification and other alert parameters Port Assignments Select this choice to configure some of the ports used by the management module See the Intel Blade Server Management Module SBCECMM Installation and User s Guide for more information Network Interfaces Select this choice to configure the two Ethernet interfaces external remote management and console and internal communication with the switch modules Note For switch communication with a remote management station through the management module external Ethernet port the switch module internal network interface and the management module internal and external interfaces must be on the same subnet External Network I
54. ated Ethernet controllers require optional Ethernet switch module The Blade Server Chassis SBCE does not include an Ethernet switch module this is an optional feature that must be purchased separately An Ethernet switch module must be installed in the Blade Server Chassis SBCE before the Ethernet controllers integrated on each blade server system board can be utilized Switch modules and expansion options must use same network interface The switch modules in I O module bays 3 and 4 and all blade server I O expansion options in the Blade Server Chassis SBCE must use the same network interface For example if you install a fibre channel I O expansion option on a blade server the switch modules you install in I O module bays 3 and 4 must be fibre channel and all other I O expansion options in the Blade Server Chassis SBCE must also be fibre channel I O expansion options The following table summarizes the application for each switch module Bay Switch module function 1 Network connection 1 Ethernet Link 1 for all blade servers in the Blade Server Chassis SBCE 2 Network connection 2 Ethernet Link 2 for all blade servers in the Blade Server Chassis SBCE 3 Network connection 3 from all blade server I O expansion options in the Blade Server Chassis SBCE 4 Network connection 4 from all blade server I O expansion options in the Blade Server Chassis SBCE Two Ethernet switch modules required to use both dual Ethernet cha
55. ck Switch Tasks Management in the navigation panel NOTE You can also access the firmware on the switch module directly through an external switch module port using a telnet interface or a Web browser and the switch IP address See the documentation that comes with the switch module for more information You can also configure the external switch module ports for multi port link aggregation through the telnet interface or a Web browser Important For a remote management station to communicate with the switch modules in the Blade Server Chassis SBCE the switch modules must be on the same subnet as the management module Supporting Ethernet failover 33 To have the Blade Server Chassis SBCE support Ethernet failover on the blade servers set up the Blade Server Chassis SBCE and blade servers as follows e Configure the Ethernet controllers in one or more blade servers for failover see the blade server documentation and the operating system documentation for information NOTE When failover occurs on a blade server the secondary Ethernet controller takes over network communication using the switch module associated with that controller e Install a pair of Ethernet switch modules in I O module bays 1 and 2 e Configure the Ethernet switch modules and your network infrastructure so that they can direct traffic to the same destinations Configuring the Ethernet controllers in the blade servers The Ethernet controllers ar
56. compatibility ECM USA FCC CFR 47 Part 2 and 15 Verified Class A Limit Canada IC ICES 003 Class A Limit Europe EMC Directive 89 336 EEC EN55022 Class A Limit Radiated amp Conducted Emissions EN55024 ITE Specific Immunity Standard EN61000 4 2 ESD Immunity Level 2 Contact Discharge Level 3 Air Discharge EN61000 4 3 Radiated Immunity Level 2 EN61000 4 4 Electrical Fast Transient Level 2 EN61000 4 5 AC Surge EN61000 4 6 Conducted RF EN61000 4 8 Power Frequency Magnetic Fields EN61000 4 11 Voltage Dips and Interrupts EN6100 3 3 Voltage Flicker Japan VCCI Class A ITE CISPR 22 Class A Limit IEC 1000 3 2 Limit for Harmonic Current Emissions Australia New AS NZS 3548 Class A Limit Zealand Taiwan BSMI Approval Korea RRL Approval Russia GOST Approval International CISPR 22 Class A Limit ix Electromagnetic compatibility notices USA This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause
57. de seguridad importantes Lea todas las declaraciones de seguridad y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el CD Resource y o en http support intel com iii General Safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with you leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any object that weighs more than 16 kg 351b or any object that you think is too heavy for you Do not perform any action that causes hazards to the customer or makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above you
58. dule bays 3 and 4 on the Blade Server Chassis SBCE must be fibre channel switches such as the Intel Server Fibre Channel Expansion Card SBCEFCSW and all other I O expansion options installed on other blade servers in the Blade Server Chassis SBCE must also be fibre channel interfaces For more information see the Intel Blade Server FC Expansion Card option documentation for the expansion card in use and the Intel Blade Server Chassis SBCE Installation and User s Guide SBCE networking guidelines Your networking administrator should assist in the configuration of the network infrastructure prior to connecting the Blade Server Chassis SBCE to the LAN switch or similar network device This section provides additional guidelines that might be useful in setting up your system A Blade Server Chassis SBCE with two Ethernet switch modules and one management module has the following internal configuration 1 Gbps links 1 Gbps or Pd 100 Mbps links Switch A ojj oj oj Of Of Oo l l l 6 Si l 6 6 7 Af 8 Ar 9 SOs 11 Ab 1285132514 10 100 Mbps Mgmt r Mod 100 Mbps links Switch B MAC MAC MAC ta la la ib ib 1b 1 Gbps links Note 2nd switch module is optional Each blade server has two independent Ethernet controllers each with its own MAC address and a dedicated 1000 Mbps link to one of the switch modules Controller 1 to Switch A and Controller 2 to Switch B in this diagram In t
59. e 00000 ee ee 34 Default Ethernet switch module user ID and password 00 eee eee 34 Ethernet switch module ports are disabled by default 0000 34 Integrated Ethernet controllers require optional Ethernet switch module 35 Switch modules and expansion options must use same network interface 35 Two Ethernet switch modules required to use both dual Ethernet channels of the blade SETVE dia he Sree hgh nok a a Ge BH at oe PD eave gant aa a Fatale 35 Virtual LAN VLAN ID range of Ethernet switch module 00005 35 Web based management 0 2 c eee eee 36 Remote management setup 00 ee 36 Fibre channel switch module and I O expansion Card 000e eee eee 37 Inter Switch Link ISL suppOrt 06 26s cas eee Meee aes eee eet 37 VO expansion OPTION 2G ais teh OS Ae a E e e E E EE E e E 38 I O expansion option and I O modules must be the same interface 38 SBCE networking guidelines 602 3524 lt b2mde ne Pee bakes be Pere S45 eek eats 38 Network environments supported 0 cece ee eee 40 3 Diagnostics ii iden aie Pi Dee ae ee PRN eae Pie ae a ee ve eae 41 Diagnostic tools overview iio 6a by 2 onG GE VASES pee ONE eee ee Gave Aes PESO 41 Light Path Diagnostics feature OvervieW 2 0 ce eee 41 Identifying problems using the Light Path Diagnostics 0 4 4 41 Light Path Diagnostics table aaau
60. e Failure reading 12C device Check devices on bus 4 DO AOT OSS o NOoasp Reseat the management module Reseat the cables connected to the front panel customer interface card Reseat the cables connected to the rear panel customer interface card Replace the front panel customer interface card Replace the rear panel customer interface card Replace the management module Replace the midplane Failure reading 12C device Check devices on bus 5 IPONA Reseat the switch modules Reseat the management module Replace the switch modules Replace the management module Replace the midplane Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Undetermined problems 93 Use the information in this section if the diagnostic tests did not identify the failure the devices list is incorrect or the system is inoperative Notes 1 When troubleshooting a SBCE problem you must determine if the problem is actually a blade server problem e If the Blade Server Chassis SBCE contains more then one blade server installed and only one of the blade servers exhibits the symptom most likely it is a blade server problem e Ifall blade servers exhibit the same symptom most likely it is a Blade Server Chassis SBCE problem 2 Damaged data in CMOS can cause undetermined problems 3 Damaged data in BIOS code can cause undetermined problems Check the LEDs on all t
61. e Blade Server Chassis SBCE T 10 Location Information Power on Over temperature System error Attention If the power on LED is off it does not mean there is no electrical current present in the Blade Server Chassis SBCE The LED might be burned out To remove all electrical current from the Blade Server Chassis SBCE you must unplug all power cords from all power modules NOTE You can turn off the location LED and the information LED through the Web interface Power on When this green LED is lit power is present in the Blade Server Chassis SBCE When this LED is off the power subsystem the AC power or the LED has failed or the management module is not present or not functioning Location When this blue LED is lit or flashing it has been turned on by the system administrator to aid in visually locating the Blade Server Chassis SBCE If a blade server requires attention the location LED on the blade server usually will also be lit After the Blade Server Chassis SBCE has been located you can have the system administrator turn off the location LED Over temperature When this amber LED is lit the temperature in the Blade Server Chassis SBCE exceeds the temperature limits or a blade server has reported an over temperature condition The Blade Server Chassis SBCE might have already taken corrective action such as increasing the blower speed This LED turns off automatically when there is no longer an over temperature condition
62. e bay must contain either a blade server or a filler blade Front view J LED SSC activity LED Front system CD eject Diskette eject LED panel button button ade ntrol nel Fa System service card Blade servers Filler blades TP00212 See SBCE components controls and LEDs on page 8 for details about these components and indicators Rear view bay 3 Switch module 1 Power module bay 3 Blower module 1 Power module 1 4 i z p Manageme ia z module a E i s nl z a o a o 6 m gt Dac 4 ah eoe a o n ol Reserved o z O o a A ol p I EN 2 _ SS SSS K 6 oo 9000 Uy Blower module 2 Power module 2 Power module bay 4 Rear system LED panel Switch module 2 See SBCE com
63. e following steps to remove a blade server from the Blade Server Chassis SBCE 1 Read the SBCE safety and regulatory information on page iii Installation guidelines on page 46 and Handling electrostatic discharge sensitive devices on page v Shut down the blade server operating system then press the blade server power control button behind the blade server control panel door to turn off the blade server Wait at least 30 seconds until the drives stop spinning before proceeding to the next step Open the two release levers as shown in the illustration The blade server moves out of the bay approximately 0 6 cm 0 25 inch Pull the blade server out of the bay Spring loaded doors move down to cover the bay temporarily Place either a filler blade or another blade server in the bay within one minute The spring loaded doors will move out of the way as you insert the blade server or filler blade Completing the installation After you connect the cables to the modules and route the cables if necessary see the Rack Installation Instructions for information about routing the cables start the Blade Server Chassis SBCE if it is not already started and verify that it is working properly as follows 61 1 Start the Blade Server Chassis SBCE by connecting the power module power cords to a 220 volt power source a 220 volt power distribution unit PDU that is connected to a 220 volt DC power outlet or directly to a 220
64. e integrated on each blade server system board The Ethernet controllers provide 1000 Mbps full duplex capability only which enables simultaneous transmission and receipt of data to the external ports on the Ethernet switches You do not need to set any jumpers or configure the controller for the blade server operating system However you must install a device driver in the blade server to enable the blade server operating system to address the Ethernet controller For blade server device drivers and information about configuring the Ethernet controllers see the blade server Resource CD that comes with the Blade Server Chassis SBCE Updating the Ethernet switch module IP address through the switch drops active management module Web interface connections Description If you log in to the Ethernet switch module directly through the Ethernet switch module Web interface or Telnet interface instead of through the management module Web interface and change the switch module IP address the active connections to the Ethernet switch module through the management module Web interface will be lost Solution In the management module Web interface in Switch Tasks Management change the IP address and click Save to apply the change Updating the switch module firmware Description Complete the following steps to update the firmware on the Ethernet switch module Download the firmware Set up and start a TFTP server on the station that received the firm
65. e it out of the bay approximately 1 inch NOTE The front and rear panel LEDs will not function with the media tray removed Move the power module to bay 2 Reconnect the power cord to the power module Replace the management module Replace the power module Soh ON SNS a Replace the midplane Problem determination tips 94 Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from your Intel Support Representatives e Machine type and model e Microprocessor memory or hard disk upgrades e Failure symptom Do diagnostics fail What when where single or multiple systems Is the failure repeatable Has this configuration ever worked Ifit has been working what changes were made prior to it failing Is this the original reported failure e Diagnostics version Type and version level e Hardware configuration Print print screen configuration currently in use BIOS level e Operating system software Type and version level NOTE To eliminate confusion identical systems are considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have
66. e safe practices when lifting Install the Blade Server Chassis SBCE in a rack before installing any blade servers in the Blade Server Chassis SBCE If your Blade Server Chassis SBCE has blade servers already installed remove them first NOTE Make a note of which bay each blade server was installed in They must be reinstalled in the same bays Blade servers are installed from the front of the Blade Server Chassis SBCE without sliding the Blade Server Chassis SBCE into or out of the rack Detailed instructions for installing a Blade Server Chassis SBCE in a rack are in the Rack Installation Instructions that come with your Blade Server Chassis SBCE 45 Installation guidelines Before you begin to install options in your Blade Server Chassis SBCE read the following information Read the SBCE safety and regulatory information on page iii Installation guidelines and Handling electrostatic discharge sensitive devices on page v The green color on components and labels in your Blade Server Chassis SBCE identifies hot swap hot plug components You can install or remove hot swap modules and with some restrictions hot plug blade servers while the Blade Server Chassis SBCE is running For complete details about installing or removing a hot swap and hot plug components see the detailed information in this chapter The blue color on components and labels identifies touch points where you can grip a component move a latch
67. e servers must be shipped separately in the original packaging to avoid damage Features and specifications The following table provides a summary of the features and specifications for your Blade Server Chassis SBCE Table 1 Features and specifications Media tray on front e Diskette drive 1 44 MB e CD ROM drive IDE e Universal Serial Bus USB v1 1 port e Front system LED panel Module bays on rear e Four hot plug 220 volt power module bays e Two hot plug management module bays e Four hot plug I O module bays e Two hot swap blower bays Blade bays on front 14 hot plug blade bays Redundant cooling Two variable speed hot swap blowers Power modules e Standard Two 1800 watt or greater 220 volt 200 240 V AC hot swap power modules Power modules 1 and 2 supply 12 V power to all modules and to blade bays 1 through 6 Power modules 1 and 2 provide redundancy to each other e Maximum Four 1800 watt or greater 220 volt 200 240 V AC hot swap power modules Power modules 1 and 2 supply 12 V to all modules and to blade bays 1 through 6 Power modules 3 and 4 supply 12 V to blade bays 7 through 14 Power modules 1 and 2 provide redundancy to each other Power modules 3 and 4 provide redundancy to each other I O modules Standard None Maximum Four Management module Standard One hot plug management module providing the following features Sy
68. e the management module 42 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 43 Table 2 Light Path Diagnostics continued Lit LED Cause Action Power module Power error A critical error has occurred in the power module Replace the module If your Blade Server Chassis SBCE has a redundant module for this power module the Blade Server Chassis SBCE continues to function using the redundant module Blower module Blower error The blower has failed or is operating too slowly Replace the blower module as soon as possible to regain cooling redundancy Switch module Switch error A critical error has occurred in the switch module Replace the module 44 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 4 Installing options This chapter provides instructions for adding options to your Blade Server Chassis SBCE Some option removal instructions are provided in case you need to remove one option to install another NOTE Blade modules switch management power servers and blowers must be replaced during service within one minute Installing the Blade Server Chassis SBCE in a rack a ZA CAUTION To avoid personal injury before lifting the unit remove all the blades to reduce the weight A gt 18 kg 39 7 Ib gt 32 kg 70 5 Ib gt 55 kg 121 2 Ib ZA CAUTION Us
69. e to connect the port to another switch or hub on the network In a crossover cable two pairs of wires are switched at one connector end in this case the Transmit pair and the Receive pair If you need a crossover cable you can obtain a commercially available one or you can make one Complete the following steps to create a customized crossover twisted pair cable for LOBASE T or 100BASE TX connections 1 Leave one end of the cable as is with the RJ 45 connector intact 2 At the other end of the cable connect wires and 2 to contacts 3 and 6 respectively Then connect wires 3 and 6 to contacts and 2 respectively Refer to the following diagram Normal Twisted Pair Port Crossover Normal Twisted Pair Port MDI X Cable MDI X Configuring the management module for remote access Attention If you forget your management module password you must replace the management module 23 After you connect the management module to the network the Ethernet port connection is configured in one of the following ways If you have an accessible active and configured dynamic host configuration protocol DHCP server on the network the host name IP address gateway address subnet mask and DNS server IP address are set automatically If the DHCP server does not respond within two minutes after the port is connected the management module uses the static IP address and subnet address Blade server startups initiated from the ne
70. ed microprocessor in a two way Blade server The processor with the lowest feature set and stepping level must be used as the Bootstrap Processor BSP This is Microprocessor 1 in location U66 Move the microprocessor in location U66 to location U70 and move the microprocessor in location U70 to location U66 Some components do not report environmental status temperature voltage The green status dot for a component is not automatically a link to environmental information temperature and voltage for the component Only the management module and blade servers have environmental information and only the green dot for those components contains a link to environmental information Switching KVM control between Blade servers gives USB device error If a blade server is under heavy load it can take several minutes before it enumerates the USB devices connected to it If control of the KVM and media tray is switched away from the blade server before this enumeration is complete a USB device installation error might be received Do not switch KVM control between blade servers until the mouse and keyboard are both working on the blade server that has control of the KVM and media tray Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 79 Table 4 Troubleshooting charts continued Device Suggested action Unsafe Removal of Device error message appears on blade
71. ee eee 95 FIOM MGW iG rka e ay ns Mace SE oe Po ae Be Bates Maes Ge eh eta Ba ate bee dee 95 SV SIMS ak deals i oe ck Naren 2 i ets eid eae hd te ak Lk RR ddl tlk Uk ae aoe il ae aed fh 96 Rear View i ound o tua th ene aee wee e eats eee ee eee he ae a amg 97 Contents Xv xvi Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 1 General information Your Intel Blade Server Chassis SBCE is a high density high performance rack mounted system developed for medium to large businesses It has up to 14 blade bays making it ideally suited for networking environments that require a large number of high performance servers in a small amount of space The Blade Server Chassis SBCE provides common resources that are shared by the blade servers such as power cooling system management network connections and I O diskette drive CD ROM drive ports for USB keyboard video mouse and network interfaces The use of common resources reduces the size of the blade servers minimizes cabling and reduces the time liklihood of resources sitting idle Important 1 Do not switch control of the shared CD ROM drive or diskette drive to another blade server until the activity lights on both the CD ROM drive and diskette drive are off indicating that no read or write operations are in progress Before you remove a hot swap blade server from the Blade Server Chassis SBCE you must shut down the operating system and turn off
72. elect Remote Management Setup on the main menu the following window opens Remote Management Setup Management Station IP Settings IP Address 1X a IP Address l IP Address l SNMP Community Settings Community String Rights Status public lt Read gt lt Enabled gt Cprivate lt R U gt lt Enabled gt i lt Read gt lt Disabled gt E lt Read gt lt Disabled gt SETUP TRAP RECEIVERS Function Create a list of IP add s that can acc the switch Message TRL T Main Menu Esc Prev Screen CTRL R Refresh 36 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide You can set the following parameters IP Address The IP address of the network management station to access the management agent of the switch The management module can always access the management agent of the switch even if its IP address is not the same as the network management station Community String The community string that will be included on SNMP packets sent to and from the switch Any station that is not a member of this community will not receive the packet Rights Enables each community to be separately set to either Read read only meaning that the community member can only view switch settings or R W read write which enables the member to change settings in the switch Status Determines whether this community name entry is Enabled or Disabled To set up trap recipients highlight SETUP TRAP RECEIVERS
73. em You also can use the management and configuration program to view some of the blade server configuration settings See Using the management and configuration program on page 25 for more information Blade Server Chassis SBCE power requirement The power supply modules in the Blade Server Chassis SBCE must be connected to 220 V AC power only The Blade Server Chassis SBCE comes with two power cords to connect the Blade Server Chassis SBCE to the power distribution unit PDU For more details see the SBCE Component Enabling Specification which corresponds to the blade server installed in the chassis SBCE power configuration The power modules in power bays and 2 provide power to blade bays through 6 and to common components in the Blade Server Chassis SBCE The power modules in power bays 3 and 4 provide power to blade bays 7 through 14 Power modules must always be present in power bays and 2 When any blade server or option is in blade bay 7 through 14 all four power modules must be installed Non redundant power operation Non redundant power is not supported in SBCE products The Blade Server Chassis SBCE can operate with power modules present in only power bays and 3 However power modules should be installed in power bays 2 and 4 as soon as possible to regain redundant power operation 20 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Firmware updates 21 Intel will per
74. es attention the location LED for the blade server usually will also be lit Over The system temperature has exceeded a 1 Check to see if a blower module has temperature threshold level failed If it has replace the blower module as soon as possible to regain redundancy 2 Make sure the room temperature is not too high See Features and specifications on page 4 for temperature information 3 Check to see if a blade server has a temperature LED lit If it has see the documentation that comes with the blade server 4 Make sure there is a blade module or filler plugged into each bay Information A noncritical event has occurred such as Check the error log for the messages Check the LEDs on the Blade Server Chassis SBCE and the blade servers to isolate the component System error A critical system error has occurred such as non redundancy on the power modules or a system error in a blade 1 Check the error log for messages 2 Look for an error LED on the modules and blades to locate the component e Ifthe error LED is on a module follow the instructions for the module in this table e Ifthe error LED is on a blade see the documentation that comes with the blade Management module Management error A critical error has occurred in the management module Remove the management module and reinsert it then restart the Blade Server Chassis SBCE If the problem remains replac
75. et port aoc teeta eet tine tiey ee pane eid ee ete thee 22 Connecting an Ethernet switch module to another switch orhub 23 Configuring the management module for remote access 00000 ees 23 Identifying the IP address assigned to the management module 24 Accessing the management module with a laptop 000 e eee eee 24 Assigning an IP address to a management module 2 220055 24 Default management module user ID and password 0000 eee 25 IP VESCTDUTION ces Outs pe hee cave wa Hee a Sto eit Sonal Ab are ieee dion oe ie 25 Wake on LAN is controlled through the management module not through blade server BIOS CONG ses A E S A T Aas eee CU eee ae 25 xiii Using the management and configuration program 2 0 0 eee ee 25 Starting the management and configuration program 000ee eee eee 25 Management and configuration program options 0000 e eee eee 26 Configuring the Ethernet switch module 0 0000 eee tee 32 Whatto cConfig re ai e ct e tet gs Ce aad A ihe ota SR ae eat eet Atal ite ee oe 32 Supporting Ethernet failover amas Awl eee pee Ge eag CRETE EER WEA Sud 33 Configuring the Ethernet controllers in the blade servers 00500005 34 Updating the Ethernet switch module IP address through the switch drops active management module Web interface connections 205 34 Updating the switch module firmwar
76. etailed information about each blade server Owner Network Local Control Bay Status Name Pwr oL KVM MT Onboard Card Pwr KVM MT 1 2 6 SN 3481CMC00070 On Eth On X xX X xX Management and configuration program options From the management and configuration program main menu you can select settings that you want to view or change The navigation pane at the left on the management module window contains navigational links that you use to manage your Blade Server Chassis SBCE and check the status of the components modules and blade servers Descriptions of the links are as follows Monitors Use the choices in this section to view the status settings and other information for components in the Blade Server Chassis SBCE 26 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 27 Blade tasks Select the choices in this section to view and change the settings or configurations of blade servers in the Blade Server Chassis SBCE Power restart Select this choice to perform the following actions on any blade server in the Blade Server Chassis SBCE Turn on or turn off the selected blade server Enable or disable local power control When local power control is enabled a local user can turn on or turn the blade server on or off by pressing the power control button on the blade server Enable or disable the Wake on LAN feature Restart the blade server or the service processor in
77. filler panel 2 Do not install a drive into IDE connector 2 on the blade server if you intend to also install an I O expansion option The I O expansion option occupies the same area as the second IDE drive 3 Two IDE drives can be used to implement and manage RAID level 1 under both the Linux and Microsoft Windows operating systems Installing a blade server TP00213 58 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 59 Complete the following steps to install a blade server in the Blade Server Chassis SBCE A A ZA CAUTION 10 Hazardous energy is present when the blade is connected to the power source Always replace the blade cover before installing the blade Read the SBCE safety and regulatory information on page iii Installation guidelines on page 46 and Handling electrostatic discharge sensitive devices on page v Install any options needed such as disk drives an I O expansion card or memory in the blade server See the documentation that comes with the blade server for instructions Select the bay for the blade server Notes a Ifa blade server has a SCSI storage expansion option installed on it the blade server and expansion option require two adjacent blade bays b Ifyou install a blade server or option in bay 7 through 14 you must install power modules in power bays 3 and 4 Remove the filler blade from the bay and store in a safe place
78. for 1 Reseat the management module 12V 2 Replace the management module System under recommended voltage for 1 Reseat the management module 1 8V 2 Replace the management module System under recommended voltage for 1 Reseat the management module 2 5V 2 Replace the management module System under recommended voltage for 1 Reseat the management module 3 3V 2 Replace the management module System under recommended voltage for 5V 1 Reseat the management module 2 Replace the management module System is under recommended voltage for 5V 1 Reseat the management module 2 Replace the management module System running nonredundant power Ensure that power modules 1 and 2 are installed and operating correctly If blade servers are installed in bay 7 or higher ensure that power modules 3 and 4 are installed and working correctly Blade server error messages 89 NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Blade server x was installed Action Information only Take action as required Blade server x was removed Information only Take action as required Received an xxx alert from an unsupported ISMP type xxxx via the interconnect network Ensure that all blade servers in the blade center are supported by the management module
79. g eo ee era Seats tie RD ote ER A BBA Rte Bis Se eed dries A N spe aoc 74 System LED Panel ete G tet dove Med hate ae oe aed Bare eee eek Seale 74 Front system LED panel 6c ete he Melati wan SBE ale eRe ht Rad tee gh Le 74 Rear system LED panel o e eck daw ince hea de eee wed eta we eieh ee Shae es 75 6 Symptom to FRU indexessaia uci eee sei tetera ieee te Stitcher 77 Error SYMPTOMS is snaa 4 bi dus Pasi eM Rees sAwa kway oben AA t Rodeo as E 77 Light Path Diagnostics feature Overview 0 0 00 eee 85 Identifying problems using the Light Path Diagnostics 0 04 85 Light Path Diagnostics table s 3 od esc 6340423084464 Ge48 one te adteanas ba ees 85 Temperature error MESSAGES 2 ee 87 Blower error messages sea ox viet a sins Sine weed ce ea gr aati tet Sod tas wee Ee Stee ate 88 Power error MESSAGES oc Gani a eek cake Peewee eRe Se Tewd ed eed eae lee EROS 88 Blade server error M SSageS 2 0 ee ee 89 KVM error message nannaa nrnna ties aeeae se var eae na eee ae ee ae aS 90 SWICHGMOMIMCSSAGCS sesione ie ce Pa Ew Ghee ee Bee ate Sabet ems ee wees 90 Management module error mesSageS usunn aaen uaa 91 BUS eror messages eur Es c 6 s stares oe CET a ka ENG SAIS ERE EN SEEMS ad Wee s 92 Undetermined problems 2 002 eee 93 Problem determination tips nana ere eee wig i datee wee Seegiewee Sree wed eee ee ee ELE 94 7 Parts listing Blade Server Chassis SBCE 000 0 e eee e
80. gh the management module using the Web based user interface NOTE You can also configure the I O modules directly through an external I O module port using a telnet interface or a Web browser See the documentation that comes with the I O module for more information Important Some blade server configuration information and update options are established according to bay number Reinstalling a blade server into a different bay than the one from which it was removed could have unintended consequences and you might need to reconfigure the blade server For the management module to communicate with the blade servers in the Blade Server Chassis SBCE you must configure the IP addresses for the following internal and external ports e Remote management port out of band on the management module The initial autoconfiguration enables you to connect to the network management station in order to configure the port completely and to configure the rest of the Blade Server Chassis SBCE e Internal Ethernet port on the management module for communication with the Ethernet switch modules e One internal Ethernet port on each Ethernet switch module for communication with the management module To communicate with the blade servers for functions such as deploying an operating system or application program you also must configure at least one external in band port on an Ethernet switch module See What to configure on page 32 for information
81. gnostics This section provides basic troubleshooting information to help you resolve common problems that might occur with your Blade Server Chassis SBCE Diagnostic tools overview The following tools are available to help you identify and solve hardware related problems Troubleshooting charts These charts list problem symptoms and steps to correct the problems See Chapter 6 Symptom to FRU index on page 77 for more information Diagnostic programs and error messages The built in self test BIST program checks the Blade Server Chassis SBCE during startup and generates error messages if problems are found Light Path Diagnostics feature Use the Light Path Diagnostics feature to identify system errors quickly On the Blade Server Chassis SBCE the Light Path Diagnostics feature consists of the LEDs on the front and rear of the Blade Server Chassis SBCE and on the front of the modules and blade servers Light Path Diagnostics feature overview If the system error LED on the system LED panel on the front or rear of the Blade Server Chassis SBCE is lit one or more error LEDs on the SBCE components also might be on These LEDs help identify the cause of the problem Identifying problems using the Light Path Diagnostics 41 This section provides the information for identifying problems using Light Path Diagnostics that might arise during installtion To locate the actual component that caused the error you must l
82. harmful interference in which case the user will be required to correct the interference at his her own expense NOTE Class A device definition If a Class A device is installed within the is system then the system is to be considered a Class A system In this configuration operation of this equipment in a residential area is likely to cause harmful interference NOTE This product is intended to be installed with CATS cable or equivalent to minimize electrical interference Electromagnetic compatibility notices International x Europe CE Declaration of Conformity This product has been tested in accordance to and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance Japan EMC Compatibility CORE HULBEESARREAEMABMS VCCI ORE KES DSAAHREHEE CH CORBERERA CERT SLB MEEASROTCEBHOLT COMBI AAA ERT SLIBRANSCEMSBNET English translation of the notice above This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions ICES 003 Canada Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme
83. he SPC chassis Once the panel is positioned on the SPC chassis the release liner which covers the adhesive on the cable must be removed for the cable to adhere to that chassis The cable can then be plugged to the midplane 76 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 6 Symptom to FRU index This index supports the SBCE Notes 1 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms For Intel devices not supported by this index refer to the manual for that device 3 Blade modules switch management power and blowers must be replaced during service within one minute The symptom to FRU index lists symptoms errors and the possible causes The most likely cause is listed first Use this symptom to FRU index to help you decide which FRUs to have available when servicing the computer The left hand column of the tables in this index lists error codes or messages and the right hand column lists one or more suggested actions or FRUs to replace NOTE In tables with more than two columns multiple columns are required to describe the error symptoms Take the action or replace the FRU suggested first in the list of the right hand column then try the server again to see if the problem has been corrected before taking further action NOTE Try reseating a suspected component or reconnecting a cable before replacing the compone
84. he power supplies If the LEDs indicate the power modules are working correctly and reseating the SBCE components does not correct the problem remove or disconnect the SBCE components one at a time to a minimal configuration or until you locate the problem You do not need to remove power from the system Complete the following steps to remove the components 1 Remove the acoustic attenuation models if attached 2 Shut down the operating system on all blade servers 3 Turn off the blade servers then open the release lever on each blade server and slide it out of the bay approximately 1 inch 4 Disconnect power modules 2 3 and 4 To do this first remove the power cord then pull the release lever all the way down Slide the power module out of its bay approximately 1 inch 5 Disconnect the switch modules To do this remove all cables connected to the switch module then pull the release lever all the way down Slide the switch module out of the bay approximately 1 inch NOTE The minimum configuration is e Blade Server Chassis SBCE media tray may be connected e power module in bay 1 e management module The Blade Server Chassis SBCE can be checked with the management module WEB interface at each stage as components are removed and will work in the minimal configuration If the minimal configuration does not work do the following 1 Recheck the management module network settings 2 Disconnect the media tray and slid
85. he switch module the switch module will use whatever IP address it has in its own NVRAM If the two IP addresses are not the same you might not be able to manage the Ethernet switch module any more The management module cannot apply the switch IP address from its NVRAM if e The management module is restarting e The management module has failed e The management module has been removed from the unit Keyboard problems The keyboard is very slow when using an operating system that does not have USB drivers Although the keyboard attached to the Blade Server Chassis SBCE is a PS 2 style keyboard communication with it is through a USB bus When you are running an operating system that does not have USB drivers such as in the following instances the keyboard responds very slowly e Run the blade server integrated diagnostics e Runa BIOS update diskette on a blade server e Update the diagnostics on a blade server The keyboard is very slow when using an operating system that does not have USB drivers Sometimes when switching ownership of the KVM to a blade server the video for the blade server appears almost immediately but it takes up to 10 or 20 seconds for the mouse and keyboard to be usable No action required Pressing F1 brings up browser help instead of performing SBCE management functions Connecting to the SBCE management module via the web interface does not provide proper coverage for the F1 key
86. he way toward the bottom of the module until it stops as shown in the illustration The module moves out of the bay approximately 0 6 cm 0 25 inch Slide the module out of the bay and set it aside within one minute place either another module of the same type or a filler module in the bay If you placed another module in the bay reconnect any cables or power cords you unplugged in step 3 then make sure the LEDs on the module indicate that it is operating properly Verify that e The DC power LED and the AC power LED on each power module are lit e The OK LED on the management module is lit e The OK LED on each switch module is lit Replace the acoustic module option if you removed it in step 2 Installing power supply modules 53 Your Blade Server Chassis SBCE contains two hot swap power supply modules Each module is keyed so that it can be inserted only in an appropriate bay See the following illustration for the location of each power module bay Notes Power supply modules 1 and 2 backup each other and power supply modules 3 and 4 backup each other 2 Ensure that all power supply modules installed in the Blade Server Chassis SBCE have power Power module bay 3 Power module 1 a T
87. his configuration the default the blade servers share access to four external ports on each switch There is no internal data path between the two switches within the Blade Server Chassis SBCE an external network device is required for data packets to flow from one internal switch to the other The management module has a separate internal 100 Mbps link to each switch These links are for internal management and control only No data packets are allowed to flow from application programs on the blade servers to the management module over this path A separate non switched path not shown is used for communication between the management module and a service processor on each blade server 38 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 39 A typical preferred SBCE network topology is shown in the following illustration Multiport aggregation group 1 Gbps or 100 Mbps links Switch A L2 Switch Mgmt Mod 10 100 Mbps management links Management Software Chassis management Application deployment Internal switches Switch B L2 Switch Switch A Dual external switches Establishment backbone Mgmt Mod Switch B L2 Switch Switch A Network administrator Infrastructure management Network hardware and software Mgmt Mod Switch B In this configuration each Blade Server Chassis
88. ides the instructions for using the management and configuration program in the active management module Starting the management and configuration program 25 Complete the following steps to start the management and configuration program 1 Open a Web browser In the address or URL field type the IP address or host name defined for the management module remote connection see Configuring the management module for remote access on page 23 for more details The Enter Network Password window opens 2 Type your user name and password If you are logging in to the management module for the first time you can obtain your user name and password from your system administrator All login attempts are documented in the event log NOTE The default user ID and password for the management module are e User ID USERID all capital letters e Password PASSWORD note the nmeric zero not the letter O in PASSWORD 3 Follow the instructions that appear on the screen Be sure to set the timeout value you want for your Web session The SBCE management and configuration window opens Management Module System Status Summary System Status System is operating normally All monitored parameters are OK The following links can be used to view the status of different components Blade Servers VO Modules Management Modules Power Modules Blowers Front Panel Blade Servers Click the icon in the Status column to view d
89. iguration information Take action as required IP XXX XXX XXX XXX GW XXX XXX XXX XXX NetMsk XXX XXX XXX XXX Switch module x was installed LAN Ethernet x interface is no longer Check cables to switch active 90 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action LAN Ethernet x interface now longer active Information only Take action as required Management module error messages NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action System log 75 full Information only Take action as required System log full Information only Take action as required Management module network initialization complete Information only Take action as required Remote login successful Login ID Information only Take action as required Remote access attempt failed Invalid userid or password received User is XXX from CMD mode client at IP XXX XXX XXX XXXK Failed attempt to log into the management module Remote access attempt failed Invalid userid or password received User is XXX from WEB browser IP
90. iodically make firmware updates available for the SBCE management module Ethernet switch module fibre channel switch module and blade servers Use the following table to determine the methods you can use to install these firmware updates NOTE Selecting Firmware VPD in the SBCE management module can take up to 5 minutes to refresh and display information No information appears to indicate progress other than the standard status information at the bottom of the browser window Important To avoid problems and to maintain proper system performance always ensure that the e BIOS service processor and diagnostic firmware levels are consistent for all blade servers within the same Blade Server Chassis SBCE e Ethernet switch module firmware level is consistent for all Ethernet switch modules within the same Blade Server Chassis SBCE Fibre channel switch module firmware level is consistent for all fibre channel switch modules within the same Blade Server Chassis SBCE Firmware Bootable update Management Switch module Switch module diskette module Web interface Telnet interface Web interface SBCE Ethernet switch No Yes Yes Yes module SBCE fibre channel No Yes No No switch module SBCE management No Yes Yes No module Blade server BIOS Yes No No No code Blade server Yes No No No diagnostic code Blade server service Yes Yes Yes No processor code Setting up the remote connection To co
91. is in addition to the IP addresses configured in the management module You might also need to use the firmware in the switch module to configure the switch external ports to operate in the correct link aggregation trunking mode or to configure any VLANs or other special conditions Notes 1 To access the firmware in the switch module make sure the following configuration items in the management module are set to Enabled e Switch module external ports e External management for the external ports In the management module Web interface click Switch Tasks gt Management gt Advanced Switch Management gt Advanced Setup and enable the items 32 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 2 Ethernet switch module IP address changes made through the management module are not stored in the switch module NVRAM and vice versa Switch module changes made through the management module Web interface are stored in the management module NVRAM and are re applied whenever you restart the management module Restarting the switch module through either of the following methods e Telnet initiated through a command line prompt or through the management module Web interface e A restart request in the management module Web interface Switch Tasks gt Power Restart causes the switch module to use the last switch settings that were made through the switch module Telnet interface or the switch module Web interface
92. l letters e Password PASSWORD note the zero not O in PASSWORD See Configuring the Ethernet switch module on page 32 for more information about basic configuration of the Ethernet switch module that is required for the Blade Server Chassis SBCE See the documentation that comes with the switch module for details about the configuration and management firmware for the switch module Documentation for the Ethernet switch module is on the SBCEGBESW Resource CD MM Control Select the choices in this section to view and change the settings or configuration on the management module whose Web interface you are logged into This includes configuring the following items The name of the management module Up to 12 login profiles for logging in to the management module Ports used by the management module How alerts are handled The management module Ethernet connections for remote console and for communicating with the T O modules Settings for the SNMP SMTP and DNS protocols Settings for secure socket layer SSL security 30 This includes performing the following tasks Backing up and restoring the management module configuration Updating the management module firmware Restoring the default configuration Restarting the management module Switching from the current active management module to the redundant management module General Settings Select this choice to view or change the following settings e The name of the m
93. lation instructions that came with the option The option is installed correctly You have not loosened any other installed options or cables If the problem remains contact your Intel Support Representative An option that used to work does not work now Verify that all of the option hardware and cable connections are secure lf the option comes with its own test instructions use those instructions to test the option If the problem remains replace the option Service processor problems Service processor in the management module reports a general monitor failure Disconnect the Blade Server Chassis SBCE from all electrical sources wait for 30 seconds reconnect the Blade Server Chassis SBCE to the electrical sources and restart the server If a problem remains replace the management module Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Table 4 Troubleshooting charts continued Device Suggested action Switch module problems Updating the switch module configuration through the switch does not save the management module NVRAM the switch module If you log in to the Ethernet switch module directly through the Ethernet switch module Web interface or Telnet interface instead of through the management module Web interface and update the switch module configuration saving the new configuration saves only to the switch NVRAM not to
94. ly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration Then move the device and the monitor at least 305 mm 12 in apart Turn on the monitor If the problem remains replace the monitor Wrong characters appear on the screen If the wrong language is displayed update the firmware in the management module with the correct language If the problem remains replace the management module Power problems The system does not power on Verify that 1 The power cables are properly connected to the power modules in the Blade Server Chassis SBCE 2 The 220 volt PDU functions properly 3 The LEDs on the power module are on 4 If you just installed an option remove it and restart the Blade Server Chassis SBCE If the Blade Server Chassis SBCE now turns on you might have installed more options than the power module supports You might need to install a power module in power bay 3 or 4 If the problem remains go to Undetermined problems on page 93 Option problems An option that was just installed does not work Verify that The option is designed for the Blade Server Chassis SBCE You followed the instal
95. m has a module containing a lithium battery replace it only with the same or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations a ZA CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure y N DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Ma i i 218 kg 37 Ibs 232 kg 70 5 Ibs gt 55 kg 121 2 Ibs amp amp CAUTION Use safe practices when lifting a An amp 8 CAUTION The power control button on the device and the powe
96. mage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the server the part the work mat and the person handling the part are all at the same charge NOTE Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices vi Select a grounding system such as those in the following list to provide protection that meets the specific service requirement Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the AC plug on AC operated computers NOTE The use of a grounding system is desirable but n
97. med without removing power from the chassis Attention To maintain proper system cooling each unoccupied bay must contain a filler blade expansion or filler module When replacing a blade server or installing an expansion option do not operate the Blade Server Chassis SBCE for more than one minute without either a blade server an expansion option or a filler blade installed in each blade bay or without a module or filler installed in each rear bay 18 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 2 Configuring your Blade Server Chassis SBCE Important You can configure only the primary active management module The secondary management module receives the configuration and status information automatically from the primary management module when necessary The configuration information in this chapter applies to the primary or only management module in the BladeCenter unit Attention If you forget your management module password you must replace the management module The Blade Server Chassis SBCE automatically detects the modules and blade servers that are installed and stores the vital product data VPD information When the Blade Server Chassis SBCE is started it automatically configures the remote management port on the management module so that you can configure and manage the Blade Server Chassis SBCE and blade servers You configure and manage the Blade Server Chassis SBCE remotely throu
98. modules The following illustration shows the Ethernet connector that is on the management module J uuu 66 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 5 Service replaceable units This chapter describes the removal of server components Important The field replaceable unit FRU procedures are intended for trained servicers who are familiar with Intel products See the parts listing in System on page 96 to determine if the component being replaced is a customer replaceable unit CRU or a FRU NOTE Blade modules switch management power servers and blowers must be replaced during service within one minute Replacing a blower module 67 Your SBCE comes with two hot swap blowers for cooling redundancy The blower speeds vary depending on the thermal load If a blower fails the remaining blower continues to cool the SBCE and blades Important 1 The failed blower module must be replaced within one minute during service 2 If ambient temperature is 72 F or below the SBCE blowers will run at 30 of their maximum rotational speed increasing their speed as required to control internal SBCE temperature If ambient temperature is above 72 F the blowers will run at 80 of their maximum rotational speed increasing their speed as required to control internal SBCE temperature Ven Release latch Complete the
99. modules in power bays 3 and 4 that provides power to blade bays 7 through 14 Each pair of power modules is redundant if a power module fails the remaining power module continues to supply power If only one power module of a pair is present it can be installed in either bay of the pair there is no redundancy NOTE For proper cooling all power supply bays must contain a power module or a power module filler The following table summarizes the application for each power module Bays Power module function 1 and 2 Provides power to all the SBCE modules and to blade bays 1 through 6 3and4 Provides power to blade bays 7 through 14 Power modules are not needed in bays 3 and 4 until you begin installing blade servers and options in blade bays 7 through 14 NOTE If you install a blade server that has a storage expansion unit option attached in blade bay 6 the option will use blade bay 7 power modules will be required in power bays 1 2 3 and 4 Each active power module supplies 12 volts of power to the blade bays it services Important You must plug one end of each power module power cord into the power module you must plug the other end of the power cord into a 220 volt power distribution unit PDU or directly into a 220 volt AC power outlet Blower modules Your Blade Server Chassis SBCE comes with two hot swap blowers for cooling redundancy The blower speeds vary depending on the ambient air temperature at the fro
100. n on installing setting up and configuring the SBCE management module The Intel Blade Server Chassis SBCE Rack Installation Instructions This publication contains instructions for installing the Blade Server Chassis SBCE in a rack Depending on your server model additional publications might be included on the SBCE Resource CD 2 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Notices and statements used in this book The following types of notices and statements are used in this book Note These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation Important shipping notices Do not ship the Blade Server Chassis SBCE with the blade servers installed The SBCE and blad
101. nd configure the same internal switching software Thus all the settings that you encounter in the Web based interface are the same as those found in the Telnet program For more information see the Installation and User s Guide for the switch being used Remote management setup The IP addresses of up to three management stations can be specified to access the management agent of the switch with all other IP addresses being blocked Management requests from a management module are always available and are not affected by the IP addresses entered in the list The switch sends out SNMP traps to trap receiver stations whenever certain exceptional events occur such as when the switch is turned on or when a system reset occurs The switch enables traps to be routed to up to four different network management hosts SNMP version 1 implements a rudimentary form of security by requiring that each request include a community name A community name is an arbitrary string of characters used as a password to control access to the switch If the switch receives a request with a community name that it does not recognize it will trigger an authentication trap The SNMP enables up to four different community names to be defined The community name public is defined by default you can change this name and add others You will need to coordinate these names with the community name settings that you use in your network management system When you s
102. nfigure and manage the Blade Server Chassis SBCE and blade servers you must first set up the remote connection through the external Ethernet port on the management module Cabling the Ethernet port Complete the following steps to connect the Ethernet cable to the management module 1 Connect one end of a Category 5 or higher Ethernet cable to the Ethernet port on the management module Connect the other end of the Ethernet cable to the network 2 Check the Ethernet LEDs to ensure that the network connection is working The following illustration shows the locations of the Ethernet LEDs wr E Ethernet link YC Fin De 7 poa OS Ethernet activity oF Ethernet link LED When this green LED is lit there is an active connection through the port to the network Ethernet activity LED When this green LED is flashing it indicates that there is activity through the port over the network link 22 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Connecting an Ethernet switch module to another switch or hub Description The ports on the Ethernet switch module are enabled for AutoNegotiation by default Normally a straight cable is used to connect the ports to objects on the network However If you have specifically set the speed duplex value you need to connect the ports as follows Use a straight cable to connect the port to NICs on the network Use a crossover cabl
103. nnect the cable from the rear of the drive Slip the wire spring out from under the retention hook and pull it away from the drive Set the wire spring aside 5 Slide the drive out of the front of the media tray and set it aside 6 Set any jumpers or switches on the replacement drive to match the drive you just removed 7 Slide the replacement drive all the way into the bay on the media tray CD ROM drive Diskette drive o ALY Drive guide i __ Drive guide Wire spring n ____ Wire spring Retention hook ee Retention hook Drive guide Drive guide pr e 69 10 11 Align the holes in the side of the drive with the hole in each drive guide Push each end of the wire spring through the hole in the drive guide and into the hole in the drive then push the middle of the wire spring under the retention hook Try to move the drive to make sure the wire spring is holding it in place If the drive slides forward remove the wire spring and repeat steps 7 through 10 If you replaced the diskette drive reconnect the cable at the rear of the drive Media board and USB connector Complete the following steps to remove the media board from the media tray NOTE Read Installation guidelines on page 46 Read the safety notices at Electrical Safety on page iv Read
104. nnels of the blade server One Ethernet switch module is installed in the Blade Server Chassis SBCE and is fully functional with blade server integrated Ethernet channel ETHO If the second blade server integrated Ethernet channel ETH1 is configured it is unable to communicate with network resources Within the Blade Server Chassis SBCE Ethernet switch modules are physically wired independently to the integrated Ethernet controller channels of each blade server the ETHO Ethernet controller channel on the blade server is wired to the top Ethernet switch module and the ETH1 Ethernet controller channel on the blade server is wired to the bottom Ethernet switch module Two Ethernet switch modules are required to use both blade server Ethernet channels Virtual LAN VLAN ID range of Ethernet switch module 35 The range of VLAN IDs for the Ethernet switch module is 0001 to 4094 Web based management Description The switch module offers an embedded hypertext markup language HTML Web based interface that enables you to manage the switch through a standard browser such as Netscape Navigator Communicator or Microsoft Internet Explorer The Web browser acts as an access tool and can communicate directly with the switch using the HTTP protocol NOTE The Web based interface does not accept Chinese language input or other double byte character set languages The Web based interface and the Telnet program are different ways to access a
105. not the management module Web interface You can confirm this in the management module Web interface In Switch Tasks gt Management the Current IP Configuration shows the IP address the switch is currently using from the switch NVRAM and the New Static IP Configuration shows the switch IP address from the management module NVRAM If the IP address stored in the switch module NVRAM differs from the one in the management module NVRAM and you restart the switch module through either of these direct switch interfaces the management module will not be able to communicate with the switch module Configure the same switch module IP address through both the switch module interface and the management module Web interface to insure that it is the same in the switch module NVRAM and the management module NVRAM NOTE Because all blade servers in the Blade Server Chassis SBCE share access to the external LAN through the switch ports you can configure the four ports on a switch module to operate together as an aggregate link or trunk An aggregate link provides more bandwidth than a single link to the attached LAN Notes 1 The attaching LAN switch must have a compatible multi port trunk configuration 2 Configure link aggregation prior to attaching cables between the external ports and your LAN equipment You configure the switch through the firmware on the switch module which you can access through the Web interface to the management module cli
106. nt Error symptoms 77 You can use the following information to find solutions to problems that have definite symptoms Attention If diagnostic error messages appear that are not listed in the following tables make sure that your Blade Server Chassis SBCE has the latest level of firmware code installed If you have just added a new option and your system is not working complete the following procedure before using the troubleshooting charts 1 Remove the option that you just added 2 Run the diagnostic tests to determine if your system is running correctly 3 Reinstall the new device Table 4 Troubleshooting charts Device Suggested action Blade server problem Blade servers turn off for All blade bays must have a blade server expansion unit or filler blade in them no apparent reason Blade bays that do not have these items installed or have them installed improperly disturb airflow in the Blade Server Chassis SBCE with an adverse effect on Blade Server Chassis SBCE cooling If the Blade Server Chassis SBCE begins to overheat blade server processors will begin to slow down and will eventually turn off the system 78 Table 4 Troubleshooting charts continued Device Suggested action Blade server does not turn off during Red Hat Linux 9 0 shutdown Issuing any of the Linux shutdown commands shuts down the operating system but does not turn off the blade server The blade serve
107. nt of the SBCE If a blower fails the remaining blower continues to cool the Blade Server Chassis SBCE and blade servers Important Replace a failed blower as soon as possible to restore cooling redundancy see Replacing a blower module on page 67 Installing a module The following illustration shows how to install a power module management module or switch module in the rear of the Blade Server Chassis SBCE See Replacing a blower module on page 67 Ar A Before you begin read the documentation that comes with your option AA ZA CAUTION Never remove the cover on a power supply or any part that has the following label attached 50 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 51 AZ CAUTION Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Complete the following steps to install a module NOTE SON OY ee 9 These instructions assume the Blade Server Chassis SBCE is connected to power Read the SBCE safety and regulatory information on page iii Installation guidelines on page 46 and Handling electrostatic discharge sensitive devices on page v Remove the acoustic module option if installed from the rear of the Blade Server
108. nterface eth0 This is the interface for the remote management and console port Interface Select Enabled the default to use the Ethernet connection DHCP Select one of the following choices DHCP with rollover to static default DHCP only Static only Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 31 Hostname Optional This is the IP host name you want to use for the management module maximum of 63 characters Static IP configuration You need to configure this information only if DHCP is disabled IP address The IP address for the management module The IP address must contain four integers from 0 to 255 separated by periods with no spaces or consecutive periods The default setting is 192 168 70 125 Subnet mask The subnet mask must contain four integers from 0 to 255 separated by periods with no spaces The default setting is 255 255 255 0 Gateway address The IP address for your network gateway router The gateway address must contain four integers from 0 to 255 separated by periods with no spaces Internal Network Interface eth1 This interface communicates with the switch module Specify the IP address to use for this interface The subnet mask must be the same as the subnet mask in the external network interface eth0 View the data rate duplex mode maximum transmission unit MTU locally admini
109. o pinging blade servers but not to pinging the management module or objects connected to its external Ethernet port such as the network management station To get accurate results always specify multiple repetitions gt 1 in the ping request and ignore the first ping response from that request See the Intel Blade Server Switch Module SBCEGBESW documentation Ethernet switch module firmware graphics shows a blank panel when the blade server is present but powered off If the Wake on LAN WOL feature is disabled on a blade server and the blade server is turned off the switch module internal port link to that blade is down This is not an error but the graphic of the Blade Server Chassis SBCE might show a blank panel instead of a blade server in that bay NOTE You can enable or disable the WOL feature on a blade server through the management module Web interface Do not rely on the SBCE graphic in the Ethernet switch module firmware Web interface to determine the presence or absence of blade servers in the Blade Server Chassis SBCE Ethernet switch module log reports elapsed time not time of day The timestamp on entries in the Ethernet switch module log uses elapsed time since last switch restart The timestamp on entries restarts from 0 each time the switch is restarted although the entries do remain in order of occurrence Ethernet disconnect notice will not appear when running Windows 2000 If an Etherne
110. observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and damage it While the device is still in its static protective package touch it to an unpainted metal part of the system unit for at least 2 seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into the system unit without setting the device down If it is necessary to set down the device place it back into its static protective package Do not place the device on your system unit or on a metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity 46 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Installing and removing modules The procedures for installing or removing a module on the Blade Server Chassis SBCE are nearly identical for all modules except the blower modules To install or remove a blower module see Replacing a blower module on page 67 Every module is keyed so that it can be inserted only in the appropriate bay You can insert a switch module only in an I O module bay for example In addition most modules must be inst
111. ocate the lit error LED on that component For example A system error has occurred and you have noted that the SBCE system error LED is lit on the system LED panel You then locate the module or blade server that also has an error LED lit see Blade Server Chassis SBCE power controls and indicators on page 7 for the location of error LEDs see the documentation that comes with your blade server for the location of error LEDs on the blade If the component is a module replace the module If the component is a blade server with its system error LED lit follow the instructions in the documentation that comes with the blade server to isolate and correct the problem Light Path Diagnostics table The system error LED on the system LED panel is lit when certain system errors occur If the system error LED on your Blade Server Chassis SBCE is lit use the following table to help determine the cause of the error and the action you should take Table 2 Light Path Diagnostics Lit LED Cause Action Blade Server Chassis SBCE LED panel the wrong switch module inserted in a bay or power needs that exceed the capacity of power modules currently installed Location When this blue LED is lit or flashing ithas After the SBCE has been located you can been turned on by the administrator to aid in have the administrator turn off the location visually locating the Blade Server Chassis LED SBCE If a blade server requir
112. ommand from the remote computer If Wake on LAN was properly configured and is functioning the single blade server should wake up This is a good procedure to determine whether it is a single blade or SBCE configuration problem or a device driver issue within the operating system Linux specific configuration Complete the following steps when configuring Wake on LAN under Linux RedHat 1 Type the following command insmod bem5700 0 enable_wol 1 1 Where 1 1 in the switch enable_wol 1 1 instructs the driver to enable Wake on LAN for both controllers onboard a single blade Since there are two controllers it is required to issue a 1 for each of them Recompile the driver for your Linux image See the documentation that comes with your operating system for information about compiling drivers To compile the drivers successfully in RedHat a default installation is not sufficient because all files needed to compile successfully are not included A custom installation of RedHat in which the packages for software and kernel development are chosen will include the files required for successful compilation of the drivers 16 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Enabling Wake on LAN for Red Hat Linux Complete the following steps to enable Wake On LAN for both onboard integrated Ethernet controllers This will allow the blade server to restart using Wake on LAN even
113. ons that could lead to data loops if possible Loops will be created if you connect multiple ports from the same switch module to the same Layer 2 network device without first enabling link aggregation If you implement configurations that include data loops it is essential that you enable Spanning Tree Protocol on the switch module external ports Network environments supported 40 The Blade Server Chassis SBCE supports up to two four port 1 Gb Ethernet switch modules for blade server communication with the network Each switch module provides one internal connection to each blade server The Blade Server Chassis SBCE also supports two additional switch modules for a total of four switch modules The two additional switch modules support the network interface on the optional I O expansion card installed on one or more blade servers in the Blade Server Chassis SBCE NOTE The two additional switch modules must have the same I O type such as fibre channel and must match the network interface on the optional I O expansion cards in the blade servers Each of these two additional switch modules provides one internal connection to the optional I O expansion card See the Intel Blade Server FC Expansion Card SBFCM Installation and User s Guide and the Intel Blade Server Chassis User s Guide for the expansion card in use for more information Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 3 Dia
114. ooting Guide Installing a blade server is nocet eae ehh eee Oe SEU eG eset SUE nae elie Y 58 Removing a blade Server 000 eee eee 61 Completing the installation 00 00 ccc eee 61 INpul OUTPUT connectors aiseta bs hho oe beng d wet ea te eee Ste oh ead eee awk 62 Video CONMECIOP 5 8 vases ete AM eat aM rey fe SL ae ke ta aos Ue comers atl tere a OM 62 Supported video resolutions and refresh rateS 0 00 ee 63 Keyboard connector aa sunas esua eee eee en twhy sadialna See e eek 63 MOUSE CONNCCION 2 ttn aes Cie Ses ease ts ROO Od awed Seek LER SES Re 63 Configure the mouse as USB 0000 ee eee 64 Universal Serial Bus connector 00 cette 64 Switch module Ethernet connector n assas aeree 64 Remote management and console Ethernet connector a a saaana aaea 65 5 Service replaceable units 0 0c e eee eee eee eee eee eens 67 Replacing a blower module 00 0 eee ee 67 Media AY lt 5 22 tenes Seen wierd A et Oa he RS ER A Re Bh AIS Athy BNR TES ROS EE ES 68 Removing the media tray 20 0c ee ee 68 Removing the media tray cover 06 0 es 68 CD ROM drive or diskette drive 0 ananuna 69 Media board and USB connector ccc e eee eee eee 70 CD interposer board a wa ce ka towed ge lees eta iew ee dae aee aw been we day aes 71 SPU CNASSSe Souci eae et Get ea ee Cee eee eG ae eed eel a aaa 72 POMC ANS pid sta
115. ot required to protect against ESD damage ha 4 DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect Of ON gt Turn everything OFF First attach all cables to devices Attach signal cables to connectors Attach power cords to outlet Turn device ON Turn everything OFF First remove power cords from outlet Remove signal cables from connectors Remove all cables from devices PON gt Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide vii A XZ CAUTION If your syste
116. ou logged in When you redirect a blade server Linux X Window System session console to the remote console the ability of the remote console applet to accurately track the location of the mouse cursor depends on the configuration of X Windows Complete the following procedure to configure the X Window System for accurate mouse tracking Type the commands through the remote console or at the keyboard attached to the Blade Server Chassis SBCE Note that the changes require root privileges a Enter the following commands init 3 Switch to text mode if necessary rmmod mousedev Unload the mouse driver module b Add the following statement to xinitre in the user s home directory xset m 1 1 Turn off mouse acceleration c Add the following statement to etc modules conf options mousedev xres X yres Y Notify the mouse driver of the video resolution where X and Y specify the video resolution d Enter the following commands insmod mousedev Reload the mouse driver module init 5 Return to GUI mode if necessary Firmware update Select this choice to update the blade BIOS or firmware on a blade server Select the target blade server and the firmware file to use for the update then click Update You can obtain the firmware files from your Intel Support Representative Configuration Select this choice to e Define a name for a blade server e Enable or disable the following items on all blade servers in the Blade Server Chassis SBCE
117. ponents controls and LEDs on page 8 for details about these components and indicators 6 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Blade Server Chassis SBCE power controls and indicators This section describes the controls and light emitting diodes LEDs and how to start and shut down the Blade Server Chassis SBCE Notes 1 The CD ROM drive diskette drive and keyboard in the Blade Server Chassis SBCE are viewed as USB devices by the blade server operating system 2 Local media tray support can be turned off preventing the blade servers from accessing the CD ROM diskette drive and UBS bus 3 Local KVM switching support can be turned off preventing the blade servers from accessing the keyboard video and mouse Press the keyboard keys in the following sequence to switch KVM control between blade servers NumLock lt blade server number gt Enter Where lt blade server number gt is the two digit number for the blade bay in which the blade server is installed Some keyboard models may require you to use the shift key as follows 1 Press and hold the Shift key 2 Press the keyboard keys in the following sequence NumLock lt blade server number gt Enter 3 Release the Shift key Starting the Blade Server Chassis SBCE Important For the LEDs on each system LED panel to function correctly be sure to install the management module before turning on the Blade Server Chassis SBC
118. r blade installed in each blade bay Module bays must all be occupied at all times Description To help ensure proper cooling performance and system reliability make sure that each of the module bays on the rear of the Blade Server Chassis SBCE has a module or filler module installed Important When replacing a module do not operate the Blade Server Chassis SBCE for more than one minute without either a module or a filler module installed in each module bay Connecting to the default IP address on a new SBCE A newly installed out of the box Blade Server Chassis SBCE tries to locate a DHCP server on the network before it will default to the factory configured static IP address in the management module This is the initial configuration setting When there is no DHCP server on the network the Blade Server Chassis SBCE is connected to it takes two minutes before the management module uses the default static IP address When the DHCP search times out and the management module uses the static IP address you can change the management module configuration so that it will not attempt to locate a DHCP server MM Control gt Network Interfaces gt External Network Interface gt DHCP select Static only See Assigning an IP address to a management module on page 24 and Identifying the IP address assigned to the management module on page 24 See the SBCE Installation and User s Guide for information on connecting to and configuring
119. r elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer Electrical Safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the server system power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Important Observe the following rules when working on electrical equipment Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not protect you when working with live electrical currents Many customers have rubber floor mats near their equipment that contain small conductive fibers to decrease
120. r shuts down to the point where a message is displayed on the management module saying that the blade server is off but the blade server power on LED remains lit Complete the instructions provided for Red Hat Linux in Enabling Wake on LAN for Red Hat Linux on page 17 to enable Wake On LAN for both onboard integrated Ethernet controllers This will allow the blade server to restart using Wake on LAN even if the Linux shutdown is incomplete and the blade server does not turn off Forcing a blade server to turn off Complete the following steps to turn off a blade server after an incomplete Linux shutdown Manually press the power control button on the front of the blade server behind the control panel door to turn off the blade server Turning off the blade server in this way is considered an improper shutdown by the Wake on LAN feature which will not allow the Wake on LAN feature to restart the blade server Unlatch and slide the blade server partially out of the SBCE then reinstall it to reset the blade server power state and re enable its previously programmed Wake on LAN capability Blade server does not power up the amber System error LED on the SBCE s System LED panel is lit the amber Blade error LED on the Blade Server s LED panel is lit and the system error log contains the following message CRUs MisMatched The problem occurs after installing the second microprocessor option or after replacing a fail
121. r switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source a amp 2 0 m 1S S CAUTION Do not place any object weighing more than 82 kg 180 Ibs on top of rack mounted devices a 4 AA CAUTION Do not place any object weighing more then 82 kg 180Ibs on top of rack mounted devices Ma ZA CAUTION To avoid personal injury before lifting the unit remove all the blades to reduce the weight a 4 ZA CAUTION Hazardous energy is present when the blade is connected to the power source Always replace the blade cover before installing the blade viii Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Regulatory specifications and disclaimers Safety compliance USA UL 60950 3rd Edition CSA 22 2 No 60950 Canada cUL certified 3rd Edition CSA 22 2 No 60950 for Canada product bears the single CUL mark for U S and Canada Europe Low Voltage Directive 73 23 EEC TUV GS to EN60950 2nd Edition with Amendments A1 A2 A3 A4 International UL CB to IEC 60950 3rd Edition UL CB EN60 950 3rd Edition UL CB EMKO TSE 74 SEC 207 94 Australia New Zealand CB Report to IEC 60950 3rd Edition plus international deviations Electromagnetic
122. r that tester Stand on suitable rubber mats to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of the maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental inspection mirror The surface is conductive such touching can cause personal injury and machine damage When the power is on and power supply units blowers and fans are removed from their normal operating position in a machine do not attempt to service the units This practice ensures correct grounding of the units If an electrical accident occurs use caution Switch power off Send another person to get help medical aid Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits IC should be considered sensitive to electrostatic discharge ESD ESD da
123. ration Do not place the label on the blade server itself and do not in any way block the ventilation holes on the blade server oeenn G GG User label _ TP00216 Related publications This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format PDF It contains information to help you solve the problem yourself or to provide helpful information to a service technician In addition to this Hardware Maintenance Manual and Troubleshooting Guide the following Intel SBCE Documentation is provided with the server Intel Server Boards and Server Chassis Safety Information This multilingual publication is provided in Portable Document Format PDF on the SBCE Resource CD It contains translated versions of the caution and danger statements that appear in the documentation for your unit Intel Blade Server Chassis SBCE Installation and User s Guide This publication provides general information about the server including information about features how to configure the server and how to get help The Intel Blade Server Management Module SBCECMM Installation and User s Guide This publication contains informatio
124. reducing the number of cables needed 57 Blade server expansion options Some blade servers contain connectors for options that add capabilities to the blade server You can add these options before installing the blade server in the Blade Server Chassis SBCE I O expansion option Some blade servers have connectors for adding an I O expansion option such as the Intel Fibre Channel Expansion Card SBFCM The Blade Server Chassis SBCE routes network communication signals from the T O expansion option to switch modules 3 and 4 on the Blade Server Chassis SBCE The I O expansion option is attached directly to the blade server but does not occupy an additional blade bay NOTE If an I O expansion option is installed on any blade server switch modules for that network interface must be installed in I O module bays 3 and 4 on the Blade Server Chassis SBCE Storage expansion option Some blade servers have a connector for adding a SCSI expansion unit such as the Intel SCSI Storage Expansion Unit The storage expansion unit supports up to two hot swap SCSI hard disk drives The expansion option is attached directly to the blade server NOTE The SCSI controller in the SCSI storage expansion unit supports RAID level 1 embedded mirroring Important 1 To ensure proper cooling and system reliability make sure that each of the SCSI hard disk drive bays on the SCSI storage expansion unit contains either a hot swap SCSI hard disk drive or a
125. ring such information as the switch IP addresses The management module provides the following external connections keyboard mouse and video for use by a local console and one RJ 45 connector for a 10 100 Mbps Ethernet remote management connection The service processor in the management module communicates with the service processor in each blade server for such functions as e Blade server power on off requests e Blade server error and event reporting e Blade server requests for keyboard mouse and video e Blade server requests for diskette drive CD ROM drive and USB port The management module also communicates with the I O modules power modules blower modules and blade servers to detect presence or absence and any error conditions sending alerts when required I O modules Your Blade Server Chassis SBCE supports a minimum of one hot plug Ethernet switch module in I O module bay 1 This switch module is a fully functional four connector Ethernet switch that provides an internal connection to Ethernet Link 1 in all the blade servers in the Blade Server Chassis SBCE To provide an internal connection for Ethernet Link 2 in each blade server install an Ethernet switch module in I O module bay 2 If you install an I O expansion option on any blade server you must install a hot plug switch module of the same network interface in I O module bay 3 to obtain network connection 3 for the option to provide network connection 4 for the
126. rposer board Retaining brackets 4 Remove the cables from the interposer board 5 Lift the end of the interposer board that is closer to the media board and slide it toward the media board until the other end of the interposer board is free of the retaining bracket To install the replacement CD interposer board reverse the previous steps making sure to insert the tab on one end of the interposer board into the guide that is near the diskette drive 71 SPC chassis Complete the following steps to remove the sub chassis that contains the switch power and cooling SPC modules NOTE e Read Installation guidelines on page 46 e Read the safety notices in the Safety Information book included on the resource CD e Read Handling electrostatic discharge sensitive devices on page v Shut down the operating systems and turn off any blades in the SBCE Turn off the SBCE and any attached devices Disconnect the cables from the modules in the rear of the SBCE Remove the modules from the rear of the SBCE Disengage all the blades from the SBCE midplane Open the two release levers on each blade as far as they will go Pull each blade out about 2 54 cm 1 inch PAL oy ome a R a ow TP00213 Important If you completely remove any blades each blade must be reinstalled in the same bay from which it was removed
127. rrect the problem Light Path Diagnostics table The system error LED on the system LED panel is lit when certain system errors occur If the system error LED on your Blade Server Chassis SBCE is lit use the following table to help determine the cause of the error and the action you should take Table 5 Light Path Diagnostics Lit LED Cause Action Blade Server Chassis SBCE LED panel Location A condition has occurred in this Blade Server Chassis SBCE that has caused the remote system management to identify this Blade Server Chassis SBCE as needing attention Look for any information or error LEDs on the system LED panel the modules and the blades in the this Blade Server Chassis SBCE and follow the instructions in this table for those LEDs 85 Table 5 Light Path Diagnostics continued Lit LED Cause Action Over temperature The system temperature has exceeded a threshold level 1 Check to see if a blower module has failed If it has replace the blower module as soon as possible to regain redundancy 2 Make sure the room temperature is not too high See Features and specifications on page 4 for temperature information 3 Check to see if a blade server has a temperature LED lit If it has see the documentation that comes with the blade server 4 Make sure there is a blade module or filler plugged in each bay If the problem remains have the
128. rs If you press this button you will need to reconfigure the management module settings NOTE If the IP configuration is assigned by the DHCP server the network administrator can use the MAC address of the management module network interface to find out what IP address and host name are assigned Identifying the IP address assigned to the management module The Intel Blades Discovery Console IBDC may be used to discover all management modules on the managed network Refer to the SBCE Resource CD for more information on the IBDC Accessing the management module with a laptop Description Set your laptop to have an address with the same subnet as the management module then enter the address of the management module in your web browser See the Intel Blade Server Management Module SBCECMM Installation and User s Guide for more information Assigning an IP address to a management module Description By default the Blade Server Chassis SBCE looks for a DHCP server to assign it an IP address If it cannot find one it will time out and use the factory assigned static IP address of 192 168 70 125 and subnet mask of 255 255 255 0 which are printed on the management module label 24 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Default management module user ID and password Description The default user ID and password for the management module are e User ID USERID e Password PASSW
129. se to the Blade Server Chassis SBCE 63 Configure the mouse as USB Description Some operating systems permit you to select the type of mouse being used If offered this choice select USB instead of PS 2 Although the mouse is a PS 2 style device communication with the mouse is through an internal USB bus in the Blade Server Chassis SBCE therefore the operating system in the blade server must recognize the mouse as a USB device For more information see the Intel Blade Server Chassis SBCE Installation and User s Guide and the Intel Server Compute Blade SBXLS2 Installation and User s Guide Universal Serial Bus connector Your SBCE has one Universal Serial Bus USB version 1 1 connector on the front of the Blade Server Chassis SBCE Use the USB connector to connect a USB device other than a mouse or keyboard to the Blade Server Chassis SBCE USB technology transfers data at up to 12 Mb per second Mbps with a maximum of 127 devices and a maximum signal distance of 5 meters 16 ft per segment Using Plug and Play technology USB devices are configured automatically The following illustration shows a USB connector 1 4 c aa m gaa Use a USB cable to connect a device to a USB connector If you need to connect more USB devices than the Blade Server Chassis SBCE has USB connectors use a USB hub to connect additional devices If you connect a USB keyboard that has a mouse port the keyboard emulates a mouse and yo
130. server running Microsoft Windows 2003 Before switching ownership of the media tray to another blade server safely stop the media tray devices on the blade server that currently owns the media tray as follows 1 Double click the Unplug or Eject Hardware icon in the Windows taskbar at the bottom right of the screen 2 Select USB Floppy and click Stop 3 Select USB Mass Storage Device and click Stop 4 Click Close You can now Safely switch ownership of the media tray to another blade server Media not found error message and other file system error occur on a blade server running Linux or DOS Attempting to access the mounted CD ROM drive or diskette drive media tray after it has been switched to another blade server results in I O errors even if the media tray has been switched back NOTE Because the Blade Server Chassis SBCE uses a USB bus to communicate with the media tray devices switching ownership of the media tray to another blade server is the same as unplugging a USB device e Ifa blade server tries to access the CD ROM after it has been switched to another blade server a Media not found error occurs e Ifa blade server is running a DOS environment such as when updating firmware on the blade server the firmware can be interrupted or corrupted when the media tray is switched away you might need to call for service on the blade server e Ifa file handle was left open by switching the medi
131. stem management functions for the Blade Server Chassis SBCE Video port analog PS 2 keyboard port PS 2 mouse port 10 100 Mb Ethernet remote management connection Maximum Two hot plug management modules one active and one redundant Upgradeable microcode Management module firmware I O module firmware not all I O module types Blade server service processor firmware Security features Login password for remote connection Secure socket layer SSL security for remote management access Predictive Failure Analysis PFA alerts Blowers Blade dependent features Size Height 304 2 mm 12 25 in or 7 U Depth 711 2 mm 28 in Width 444 mm 17 5 in Weight Fully configured with modules and blades Approx 108 86 kg 240 Ib Fully configured without blades Approx 44 91 kg 99 Ib Acoustical noise emissions e Without acoustics module option Sound power idle 7 4 bels maximum Sound power operating 7 4 bels maximum e With acoustics module option Sound power idle 6 9 bels maximum Sound power operating 6 9 bels maximum Environment e Air temperature Blade Server Chassis SBCE on 10x to 35 C 50 to 95 F Altitude 0 to 914 m 3000 ft Blade Server Chassis SBCE on 10 to 32 C 50 to 89 6 F Altitude 0 m to 2134 m 0 ft to 7000 ft SBCE off 40 to 60 C 40 to 140 F e Humidity Server on or off 8
132. stered MAC address and burned in MAC address for this interface You can configure the locally administered MAC address the other fields are read only Network Protocols Select this choice to view or change the settings for the SNMP SMTP and DNS protocols Security Select this choice to view or change the secure socket layer SSL settings for the Web server and LDAP client and to view or change the Web server secure shell SSH settings You can enable or disable the default SSL and choose between self signed certificates and certificates provided by a certificate authority CA You can also enable or disable the default SSH and generate and manage the SSH server key Note The first time you select Security you are directed to a Web page to download the SSL installation key as follows 1 Go to http downloadfinder intel com Type SSL in the Download Search box and click Go 2 Scan the search results list and click on Intel Blade Server Chassis SBCE 3 In the select your operating system drop down menu select OS Dependent and Click Go 4 Click on the Intel Blade Server Management Module SBCECMM SSL Installation Key SSL_INSTALL EXE and follow the online instructions to download the SSL key 5 You should receive a response from the Encryption Coordinator within 2 business days containing a link to the file and a password Using this information download and save the file 6 Run the executable to extrac
133. system serviced Information A noncritical event has occurred that should be looked at such as the wrong switch module inserted in a bay or power needs that exceed the capacity of power modules currently installed Check the error log for the messages Check the LEDs on the Blade Server Chassis SBCE and the blade servers to isolate the component System error A critical system error has occurred such as non redundancy on the power modules or a system error in a blade 1 Check the error log for messages 2 Look for an error LED on the modules and blades to locate the component e ifthe error LED is on a module follow the instructions for the module in this table e ifthe error LED is on a blade see the documentation that comes with the blade Management module error Management module A critical error has occurred in the management module Unplug the management module and reinsert it then restart the Blade Server Chassis SBCE If the problem remains replace the management module Management module Web interface to Ethernet switch module does not refresh After adding or restarting an Ethernet switch module through the management module Web interface the Web page does not refresh You will also be unable to connect to the Ethernet switch module through the Telnet interface You must wait until the Ethernet switch module completes POST After Ethernet switch module POST is complete
134. t cable is accidentally removed from the back of the Blade Server Chassis SBCE the small red X disconnect notice that normally would appear to indicate that the cable was disconnected will not appear in the bottom right of the screen The disconnect notice does not appear because the blade server Ethernet controller connects to the Ethernet switch module through integrated circuitry inside the Blade Server Chassis SBCE When troubleshooting Ethernet related problems ensure that the Ethernet cables on the back of the Blade Server Chassis SBCE are connected properly The default IP address set by the Ethernet switch module does not match the one assigned by the management module When troubleshooting Ethernet related problems ensure that the Ethernet cables on the back of the Blade Server Chassis SBCE are connected properly 82 Table 4 Troubleshooting charts continued Device Suggested action Updating the ethernet switch module configuration through the management module does not save the switch NVRAM When you use the management module Web interface to update the Ethernet switch module configuration the management module firmware writes its settings for the switch module only to the management module NVRAM it does not write its settings for the switch module to the switch module NVRAM If the switch module restarts when the management module is not able to apply the IP address it has in NVRAM for t
135. t the hex file 7 After saving the SSL key file browse to the SSL install hex key file in the MM Security screen and click on Install SSL After you load the key the Security choices are enabled Some of the security settings are used during SSL LDAP and SSH configurations Configuration File Select this choice to back up or restore the management module configuration file Firmware Update Select this choice to update the management module firmware Click the Browse button to locate the firmware file you want then click the Update button You can obtain the firmware files from your Intel Support Representative Restore Defaults Select this choice to restore the factory default configuration of the management module Restart MM Select this choice to restart reset the management module Configuring the Ethernet switch module NOTE The procedures for configuring the Ethernet switch module are applicable only to the Intel Server Switch Module SBCEGBESW For alternate switch modules refer to the documenation that comes with the unit Before you configure the Ethernet switch module be sure that the management module in the Blade Server Chassis SBCE is properly configured In addition to access and manage the Ethernet switch module from an external environment you might need to enable certain features such as the external ports and external management over all ports For more information see the Intel Blade Server Chassis
136. tempt to restart the faulted power module by removing AC to the system components one at a time to isolate the failing component 2 Replace power module Power supply x 12V under voltage fault Replace power module x Power supply x 12V current fault Replace power module x Power supply x DC good fault Replace power module x Power supply x removed Reinstall power supply x System over recommended voltage for 1 Reseat the management module 12V 2 Reseat the power modules 3 Replace the power modules 4 Replace the management module System over recommended voltage for 1 Reseat the management module 1 8V 2 Replace the management module System over recommended voltage for 1 Reseat the management module 2 5V 2 Replace the management module System over recommended voltage for 1 Reseat the management module 3 3V 2 Replace the management module 88 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide NOTE See Chapter 7 Parts listing Blade Server Chassis SBCE on page 95 to determine which components should be replaced by a field service technician Message Action System over recommended voltage for 1 Reseat the management module 5V 2 Replace the management module System over recommended voltage for 1 Reseat the management module 5V 2 Replace the management module System under recommended voltage
137. the SBCE management module No power switch on Blade Server Chassis SBCE 15 Description The Blade Server Chassis SBCE does not have a power switch Plugging the power cords into the power modules and a 220 V AC power source rack mounted 220 volt PDU starts the chassis the management module I O modules and blowers start running Each blade server in the Blade Server Chassis SBCE has an individual power control button behind the control panel door on the blade front that turns on or turns off the blade server Be sure to shut down the operating system before turning off the blade server to avoid damaging the hard disk drives Notes The blade server power button turns on or turns off the blade server if local power control has not been disabled through the management module The blade server power button turns on the blade server only if the green power light on the blade server is flashing slowly If the light flashes rapidly the blade server has not yet synchronized with the management module and the power button will have no effect See the Intel Blade Server Chassis SBCE Installation and User s Guide for more information about the blade server power controls and turning on or turning off the blade server CD ROM drive and diskette drive are seen as Universal Serial Bus USB devices Description The CD ROM drive and diskette drive in the Blade Server Chassis SBCE are viewed as USB devices by the operating system in the bl
138. the blade server See which blade servers are currently under the control of a remote console identified by an X in the Console Redirection Column Select the blade servers you want to perform an action on Then click the appropriate link below the table for the action you want to perform Remote control Select this choice to Notes View the current owner of the keyboard monitor and mouse KVM and of the CD ROM drive diskette drive and USB port Media tray View the details of any remote control session currently active user ID client IP address start time Redirect a blade server console to the remote console On the remote console you can Disable local switching of the KVM and of the media tray for all blade servers until explicitly enabled again This prevents a local user from switching the console display to a different blade server while you are performing tasks Change the owner of the KVM and of the media tray View the current blade server display Control the blade server as if you were at the local console including restarting the blade server and viewing the POST process with full keyboard and mouse control Only one remote control session is allowed at a time If a remote control session is already active you can end the current session and start a new one The timeout value for a remote control session is the same as the timeout value that you set for the Web session when y
139. the blade server You do not have to shut down the chassis itself 2 It can take approximately 20 seconds for the operating system in the switched to blade server to recognize the CD ROM drive diskette drive and USB port or the keyboard video and mouse a The system error LED might light and a KVM allocation error might be logged if the change in ownership for the CD ROM drive diskette drive and USB port or the keyboard video and mouse takes more than 8 seconds The system error LED will go off after the ownership change is complete b It can take up to 48 seconds after a blade server is initially turned on before you can attempt to switch KVM control to that blade server Performance ease of use reliability and expansion capabilities were key considerations during the design of the Blade Server Chassis SBCE These design features make it possible for you to customize the system hardware to meet your needs today while providing flexible expansion capabilities for the future The serial number and model number are on labels on the top front and rear of the chassis as shown in the following illustration TP00214 NOTE The illustrations in this document might differ slightly from your hardware A set of user labels comes with each blade server Write identifying information on a label and place it on the chassis bezel below the blade server as shown in the following illust
140. the management module NVRAM The management module will not be able to communicate with In the management module Web interface in Switch Tasks gt Management change the New Static IP Configuration values to match the ones in Current IP Configuration and apply the configuration Light Path Diagnostics feature overview If the system error LED on the system LED panel on the front or rear of the Blade Server Chassis SBCE is lit one or more error LEDs on the SBCE components also might be on These LEDs help identify the cause of the problem Identifying problems using the Light Path Diagnostics This section provides the information to identify using the Light Path Diagnostics problems that might arise during installation To locate the actual component that caused the error you must locate the lit error LED on that component For example A system error has occurred and you have noted that the systemerror LED is lit on the system LED panel You then locate the module or blade server that also has an error LED lit see Blade Server Chassis SBCE power controls and indicators on page 7 for the location of error LEDs see the documentation that comes with your blade server for the location of error LEDs on the blade If the component is a module replace the module If the component is a blade server with its system error LED lit follow the instructions in the documentation that comes with the blade server to isolate and co
141. the same diagnostics code version Have the same configuration options set in the system B02 SY ON ORs A a aR Have the same setup for the operation system control files Comparing the configuration and software set up between working and non working systems will often lead to problem resolution Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 7 Parts listing Blade Server Chassis SBCE This parts listing supports the Blade Server Chassis SBCE Front view 95 System NOTE Field replaceable units FRU should be serviced only by qualified field service technicians Customer replaceable units CRU can be replaced by the customer Index System SBCE CRU FRU 1 Chassis assembly FRU 2 Filler blade CRU 3 Bezel assembly CRU 4 Blade Server Chassis SBCE service label CRU 5 Diskette drive 12 7 USB CRU 6 CD ROM 24X CRU 7 Customer interface card FRU 8 Media tray and cover CRU 9 CD ROM Interposer card CRU 96 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Rear view 97 Index oO ON DO a fF WO YN a lt O System SBCE Midplane card SPC chassis Power Supply 1800 watt Power supply filler Rear interface card Management module Acoustic attenuation module Blower with damper Filler module Ethernet switch module Media cable with bracket Blade storage expansion unit Cable diskette drive to CI card
142. to 80 Electrical input e Sine wave input 50 60 Hz single phase required e Input voltage Minimum 200 volts AC Maximum 240 volts AC Heat output Approximate heat output in British thermal units Btu per hour e Minimum configuration 1461 Btu hour 428 watts e Maximum configuration e Four 1800 watt power supplies 13 654 Btu hour 4000 watts e forall other power supplies see the documentation that comes with the power supply 4 intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Notes 1 For details about the Blade Server Chassis SBCE port specifications see Input output connectors on page 62 2 The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard mouse CD ROM drive and diskette drive The Blade Server Chassis SBCE uses USB for internal communication with these devices Major components of the Blade Server Chassis SBCE The following illustration shows the locations of major components in your Blade Server Chassis SBCE NOTE The illustrations in this document might differ slightly from your hardware Management module Power module Blade server USB port Media Blade server with tray storage expansion unit Filler blade TP00211 Attention To maintain proper system cooling each module bay must contain either a module or a filler module each blad
143. twork will be faster if you connect the DHCP server to the Ethernet switch in I O bay 2 This is because the BIOS code in the blade server sees the bottom Ethernet controller first and the bottom Ethernet controller in each blade server is associated with the switch in I O bay 2 Any of these actions enables the Ethernet connection on the active management module Make sure your computer is on the same subnet as the management module and use your Web browser to connect to the management module In the brower URL or address field specify the IP address the management module is using If the IP address was assigned through a DHCP server get the IP address from your network administrator If you do not want to use the default static values you can configure the static IP address host name and subnet mask for the management module through the Web interface The default IP address is 192 168 70 125 the default subnet address is 255 255 255 0 and the default hostname is MMxxxxxxxxxxxx where XXXXXXXXXXXX is the burned in media access control MAC address The MAC address is on a label on the management module below the IP reset button ox t a MAC address Important Pressing the IP reset button on the management module replaces the configured IP addresses for the management module with the factory default IP addresses and loses the connection with the remote management station the switch modules and the blade serve
144. u cannot disable the mouse settings in the blade server Configuration Setup Utility program Switch module Ethernet connector 64 Each Ethernet switch module contains four Ethernet connectors Connect a Category 3 4 or 5 unshielded twisted pair cable to this connector The 100BASE TX and 1000BASE T Fast Ethernet standards require Category 5 or higher In the blade server Configuration Setup utility the ethernet port designated as Planar Ethernet 1 is routed to Ethernet switch module 2 and the Ethernet port designated as Planar Ethernet 2 is routed to Ethernet switch module 1 The following illustration shows an Ethernet connector that is on an Ethernet switch module HIII 8 1 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Remote management and console Ethernet connector 65 Your SBCE management module contains one 10 100 Mb Ethernet port that provides the remote connection to the network management station on the network Use this port for remote management and remote console The network management station through this port can access control functions running in the service processor on each blade server or within each switch module However it cannot use this port to communicate with application programs running in the blade servers The network management station must direct those communications through a network connected to the external ports in the switch
145. ware From a DOS prompt Telnet to the switch module and log in Select utilities Select Upgrade Firmware from TFTP Server Enter the IP address for the station where the firmware is locatd and the TFTP server is running at Da Pea Enter the filename of the firmware and select Start The update dialog displays a progress bar and completion indication 100 The Telnet window displays OK when the firmware update is complete Note If the TFTP server and the Telnet session are on the same station the graphical update dialog might be hidden by the Telnet window Default Ethernet switch module user ID and password The default user ID and password for the Ethernet switch module are e User ID USERID e Password PASSWORD All capitals with a 0 numeric zero used for the O in PASSWORD Ethernet switch module ports are disabled by default After installing an operating system on a blade server and connecting the Blade Server Chassis SBCE to a network using the Ethernet switch module the blade server is unable to communicate with network resources Solution The default setting for the four Ethernet ports on the Ethernet switch module is disabled Before you can use these ports you must use the SBCE management module to enable the ports For more information see the Installation and User s Guide for the switch in use 34 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Integr
146. wer cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source A amp 20 gt gt 12S gt 2 Press the power control button on the front of each blade server Wait at least 30 seconds for the blade server drives to stop spinning 3 Disconnect all power cords on the Blade Server Chassis SBCE from all the power modules NOTE After you disconnect the Blade Server Chassis SBCE from power wait at least 5 seconds before you connect the Blade Server Chassis SBCE to power again SBCE components controls and LEDs This section identifies the components controls and LEDs on the front and rear of your Blade Server Chassis SBCE NOTE The illustrations in this document might differ slightly from your hardware 8 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide Front view This section identifies the components controls and LEDs on the front of your Blade Server Chassis SBCE USB port CD ROM activity Diskette drive i LED activity LED Front system 7 CD eject Diskette eject LED panel Pe button jf button A Blade control panel System service card sees asa salip Kee a
147. ws 2003 but is designated as the first connection or ethO by Red Hat Linux In the blade server Configuration Setup Utility program the Ethernet port designated as Planar Ethernet 1 is routed to Ethernet switch module 2 and the Ethernet port designated as Planar Ethernet 2 is routed to Ethernet switch module 1 You can verify the designations through your operating system settings or by testing 1 Install only one switch module in I O bay 1 2 Enable only one of the Ethernet controllers on the blade server Make note of the designation the blade server operating system has for the controller 3 Ping an external computer on the network connected to the switch module If you can ping the external computer the Ethernet controller you enabled is the upper controller in the blade server and is associated with Ethernet switch 1 Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide 81 Table 4 Troubleshooting charts continued Device Suggested action Ethernet switch module problems First ping from Ethernet switch module through Telnet reports failure When you use the Ethernet switch module Telnet interface to request the switch module to ping something the first ping response reports a failure although the other repetitions might report success This occurs regardless of whether the switch module port the pinged object is connected to is internal or external and applies t

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