POV.1.5 Hardware Troubleshooting
Contents
1. POV 1 5 Hardware Troubleshooting V I O Customer Care Customer Care vio inc com 1 888 579 CAMS 2267 Test Procedure Make sure you are having power on problem and not power on then power off problem Make sure you are using fresh batteries and has installed them in the right orientation check the battery cover for 2 pieces of Foam if one or both are missing they could be lodged inside the unit Make sure the you are using Fresh Batteries If the batteries are about to die the unit will power down Make sure the you are not holding down the power button but rather giving it a quick firm push Remove SD card and try to power up the unit Test Procedure Unit Powers Up Fine Unit still does Not Power Up Normally Test Procedure Screen appears bright If you can see the screen at all have them navigate the settings menu and set the Display Brightness to 10 No change in screen brighness Test Procedure Make sure screen dose not say Imager Not Connected as that is a different Problem Make sure you have removed the rubber lens cap make sure to pull on it and not to twist it as you could unscrew the bezel Test Procedure Remove the memory card and slide the switch on the side to the alternate position Try a different memory card with Slider switch in both positions Test Procedure Make sure the m2. emory card is properly inserted Try a different card Test Procedure Make sure you have formatted card on the recording unit and not in computer Make sure the foam on back of I O port cover is in the proper position to make contact with SD card Try to repeat the situation with a different SD card ina controlled environment Test Procedure Make sure you are giving an extra push to USB cable as it is very hard to get all the way in Make sure recorder is entering USB mode Make sure the USB port on the computer is 2 0 or higher USB 1 will not always work with POV 1 recording units
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