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USER MANUAL

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1. Claims Add Claim View Claims View Claim S h Materials pm Month Year nvoices Admin Unlock Account Contact Us Patients in Month 1 Patients in Month 2 Patients in Month 3 Patients in Month 4 Patients in Month 5 Patients in Month 6 Mar 2013 10 Feb 2013 1 0 0 0 0 0 View 9 Jan 2013 0 0 0 0 0 0 View Entries Per Page K4 Displaying Page 1 of 1 18 Jun 13 Copyright All Rights Reserved 2012 Webstar Health Ltd Page 5 Need help Call Webstar Health on 020 8424 0860 View Claims The View Claims page shows a record of all claims that have been submitted Users can Edit a claim until the time that it is processed for payment and thereafter it can only be viewed Navigating the Site The left hand menu allows users to navigate through various sections of the site The key areas are e Claims o Add Claim o View Claim e Materials o Allows documents to be uploaded by the Local Authority for reference purposes e Invoices o View a copy of the invoices submitted on your behalf for payment e Contact Us o See details of Webstar s contact details or send us an email Copyright Service Pact is copyright of Webstar Health Limited Unauthorised reproduction or use of this program or any portion is strictly prohibited Contact If you have any questions or queries please feel free to contact Webstar Health Webstar Health 336 Pinner Road North Harrow Middlesex HA1 4LB Tel 020 8424 0860 Fax 020 8426 093
2. DON e NINDOAN INDAN ONEN ONDON ONS NIINON am NOT OF OOO Oe ee ae ae Gee ORR OR eM Oe F ore Vortec ore oF or pete a A SERVICE PACT PEA MAO N K ee K ore Koe E aoe y E Ka OFF eV ON ee z 9 DOWO N OF eC i Ae ONAA O A AeA Ne o A 2 Of Healthware Services 1 e a aN e ote NENDIN IONIN IR eot Fao pCO O86 ih Deel of Healthcare Services averen ave OA ave A oE A Ave aea aE caT of A of aE e AV cA oe LADE o Service Pact Menu Home Log out Phil Clark Admin Welcome Phil Clark Unlock Account Service Pact Module s Webstar Health Test Pharmacy Contact Us 336 Pinner Road Harrow Middlesex gt 7 HA1 4LB Emergency Hormonal Contraception NHS Cheshire Warrington and Wirral m PCT Barking and Dagenham PCT Make sure you click on the correct module Note the username and password you have been supplied are unique to your pharmacy Keep these details and your PIN confidential If you forget any of these details contact Webstar Health and we will issue you with a new password in the post TB DOT Service To access the Service Pact TB DOT Service module click on the link under the list of services that you are participating in lll ervicepact mdinfotech co uk 8080 tbd claim addclaim Service Pact lA The main page that you will view when entering the module will be the Add Claim Page Oo http s G CCOO oraa EOC OPE OPT ey OF OPEN Ta OPE Ta
3. OPER SERVICE PACT iK 02 A a ONE ve En OF DENS ne Na OF ENE ENTER OF DENS ne NA AM Vea Oca Oh Dea 06cm OK DE DE ca Of Dea OE ca Oh ee m eC OF OPEC OPER LOPE ES Ne ORE BONS ONO OR ENONSA PIO OPE AOE AS OF ROO es PEC Of ae S Pr AC O AO a a VEO IOA NE O IAA NEO VEO EY Enhancing the Delivery oe een chad SEAM e eA ore en oem ores ene EAMG Ara AOA cal ca ores 9 PEA eA OER EM cA yer Ala DE ca ch cad Aag ore ore ER EM OPEC ER 0 t i F ig F Fei F or E et OF of Healthcare Services ene ge Oye ee pO I AA ee EON ERS NE EOE NE EOE ENE a O e EAA ee a O e EAA eE OE EY 020 8424 0860 4 arene cade ca Mes aca oe a0 ca Me aca oe a0 cn Woe a a oe a en oe ae ca OE eA OER oe aT M NHS City amp Hackney TB Dot gt Claims gt Add Claim lt Log out Musa Dhalla Claims Add Claim Add Claim View Claim z Search Materials To add a claim select the month year for which a claim is being made and then click on the Add button To submit a claim for a specific month year you must have submitted claims for earlier periods even if the claim Invoices is for no supervisions Admin wow rvew 32308 o o lt Unlock Account Contact Us a i iF 15 36 a This page is the starting point to enter details for a new payment claim 18 Jun 13 Copyright All Rights Reserved 2012 Webstar Health Ltd Page 3 Need help Call Webstar Health on 020 8424 0860 Add a Claim To record a claim select the period for which the claim is being made Cla
4. 6 Email support servicepact co uk 18 Jun 13 Copyright All Rights Reserved 2012 Webstar Health Ltd Page 6
5. CONFIDENTIAL Webstar Health s Service PACT TB Directly Ob m U Da forty Hackney Local Aut Pharmacy Name Version 1 0 Pharmacy ID Responsible person Last updated Jun 2013 Username 5 7webstar health 336 Pinner Road North Harrow Middlesex HA1 4LB Tel 020 8424 0860 Fax 020 8426 0936 Email Ssupport servicepact co uk Web www webstar health co uk ed Treatment Need help Call Webstar Health on 020 8424 0860 Logging On To use Service Pact you will need to log on to the website You will need your e Username e Password e PIN number which you will set the first time you use the service Existing users of Service PACT will already have their usernames passwords and PIN number To access Service Pact using your browser go to https www servicepact co uk At the Service Pact log in page enter your username and click the EIS iN button You will be taken to the password page py A A ai N NEY NE gy v eNe Ey jer yer EN p kai gy yer yer gy jer yer gy A ai gy NEY NJ DOVES DET OEE pe Ea OEE pea ONE pe A DENS Dera OEE pera ONS pea ONE ve meen A 8 ORE OFS OF REL OFE EOF OPE OK OR OPER OFCOM y y EaP OREM OPEL OF PEM OPER OF pt OPER OF OREM OF h SERVICE PACT pe Aen oer AG Are aD oE NONON ON oe cA pore Oo X one VANO 1 ave e E pE vf NREN AO RENATA NESE EO ENE EN z AS NE Enhancing the Delivery Karae eA McA 2a Oe cn OW en a OF ea ena OE a OK eA a Oe a OW eaa Oe ca eaa Oe aD ead AEE N
6. ES OS OPN Se Pele EE Gane ENE AVEA ca OX ca Uo ree oE OF NE EOE ENE SEA Moe aca Me j l d of Healthcare Services Opn yeO ue Oe OC ye Oe Oe Oe 0 We Dae Dawe ae are Login Please login to access this section Your Password Please note your password is case sensitive Enter the 2nd digit from your Password E nte r th e ch a ra cte rs req u ested nei N B your Password is 10 or 11 characters long Enter the 11th digit from your Password your PIN iS only 4 numbers Your Pin Enter the 1st digit from your Pin Enter the 4th digit from your Pin Webstar Health Lid 2010 All Rights Reserved You are asked to enter specific characters of your password and PIN click the KSPR ai button when complete Note when you log in for the first time you will be asked to select your own four digit numerical PIN number you only need to set this PIN number once If you have entered all the details requested correctly you will be logged in and taken to your home page This page will display e Details of your pharmacy e The PCT for which you are delivering services e A list of Service Pact modules that you use You may also see important messages from your PCT or from Webstar Health 18 Jun 13 Copyright All Rights Reserved 2012 Webstar Health Ltd Page 2 Need help Call Webstar Health on 020 8424 0860 Se OEN ENEY ENE DEN ENE NE ENE QE MNT ENED GENE CENT OEN ENEY NES EN Ne Qe NE cin Ape ee
7. ims for the TB DoT Service are on a monthly basis You should only see valid claim period in the drop down list for the current period The first claim period will be April 2013 Select the period and then select WY which will display the fields to complete with the count of activity in the period a naa Oo http sen vicepact mdinfotech co uk 8080 tbd claim addclaim EE O oP y OF Or oP Y oF O oP r Or Or oP 3 oF O oP Y oF O oP y oF O oP 3 o O of 3 OF O oP y OF LOr or y Or 0 or 4 hs SERVICE PACT Nanna a K ne ve NEA OF ENE DEN a OF ENE DEE a OF ONE DENT K ENE OEM OF DENER EA a OF DENEE UE NER OF DeNE DEER Of DONE 0E a 1 ONE OK en ee A PER AT OER Ope ER OPER AU OER oP EOP ER oP PER AD OER OP EOP ER VOpER AP GER Open AP IO OF Nes ao eK OFF V0 Aa JENS OF Nes NOK Nes NEO EOL eS OFF ie NEN OF SENS OFF OU AK OFF 2 NEMS EN A e Enhancing the Delivery Oe eheare ca oea ca OX cal Eh ca OX A Moet ca OX cn Ooch ca OF cn On oeh ca OW ca eA ca Oca Eh ca lt A Ala ea Men Mea Mocha OM 9 cm OF co cw OF a0 e OF g0 e OF a0 Be o g0 e OF co cM OF co he OF cm OF a0 Z na A OF of Healthcare Services oe eN Oia Wee ea Oia Were a Een Dene ea OE Dene ea OE in Dee Een Dene Nea Een Beye a UE ren Degen Derm eye MUA ue AU Service Pact Menu NHS City amp Hackney TB Dot gt Claims gt Add Claim Log out Musa Dhalla Claims Add Claim Add Claim Vi Clai Search Mat Is To add a claim select the mo
8. n ore oP othe cad ore ores em oF OER A ore ore 5 aeee ore ZA AS AAA e ca neh cat S of Healthcare Services 50 aleve one SA ono arene oso eee ono een ceo eee one SAA SNA ANS eo eee oe oe ae Saat 0560 of Service PactMenu NHS City amp Hackney TB Dot gt Claims gt View Claims lt lt Log out Musa Dhalla Claims ay Claim Confirmation View Claim Claim ID 14 Materials Claim Period Mar 2013 Invoices a Service Item Fee Service Item Quantity Total Unlock Account Patients in Month 1 61 00 1 61 00 Contact Us Lan Patients in Month 2 61 00 0 0 00 Patients in Month 3 43 20 6 259 20 Patients in Month 4 43 20 0 0 00 Patients in Month 5 43 20 0 0 00 Patients in Month 6 43 20 0 0 00 Total 320 20 Save OSE he The confirmation page displays the submitted data with a calculation of payment due Select EMAJ which takes the user to the View Claims page ose Oe a Oey ave Dat Ave Dat Ave aa py Foe ox ve A ne Tere A A A ae aeRO OF or cee os ore sO oe sor AY SERVICE PACT inva no eros SEK o e ve Hoe cad oE a KINA KoA oe Are Roe Son e ee A x A NEN ENE Enhancing the Delivery oe oth es cal ead pE aco Va DE cad oe ead eee ct ark Ene ARS cae ca BARS A ve eA v Eee Fee oe MA care So ee ve a0 a ead of Healthcare Services Selene Son NOTA Re eG IA SAG eee seo ENOTES SOC INO AOS aes oe O20 Saat aoe Service PactMenu CNS City amp Hackney TB Dot gt Claims gt View Claims Log out Musa Dhalla
9. nth year for which a claim is being made and then click on the Add button To submit a claim for a specific month year you must have submitted claims for earlier periods even if the claim Invoices ca See ay supervisions Admi nA n Unlock Accoun Enter the number of patients according to the month of treatment Where there are no patients enter 0 Patients in Month 1 B Pstients in Month 2 Patients in Month 3 Patients in Month 5 Patients in Month 4 Patients in Month 6 A a lij ne gt w OP s r On completing the fields with the number of patients in each month on treatment there are six months of treatment in the period select REEMA which takes the user to a confirmation page NOTE You cannot add a claim in a month if you have not submitted a claim in previous months If you have had no activity in previous months you should submit a zero claim 18 Jun 13 Copyright All Rights Reserved 2012 Webstar Health Ltd Page 4 Need help Call Webstar Health on 020 8424 0860 O ad eC Ave ad ove ao oad a Ave aD a car ark ye Ark aD xe aq SERVICE PACT ee KO poe DO of x or A Sos os ss at x at oe x eS aS x oe ees es oes SOY ore A Con chee ore PER SION o c DogA Erea OS gak eR PAPON A ate NOS Ne oe ne FOS ae NO we O a pene veeae ve ee a N amp Se EO enema Oye a ele Xo Enhancing the Delivery oth es car o NA oP oe es oF oP Aes oF Ket e

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