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Flexor 151 User Manual

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1. Edit the phone details of the contact Only the phone numbers of the contact can be edited Ifyou need to change the name of the contact you will have to delete the contact See Deleting entries from the Address book on page 38 Click on Update The updated details are displayed in the Address book window Deleting entries from the Address book To delete a contact from the Address book follow the procedure below Click on the Delete link in the Address book window alongside the contact you wish to delete The following window is displayed asking you to confirm that you wish to delete the contact Address Book Search Delete Main Menu Name Home Work Mobile Fred Smith 01223123456 01223456789 0123456789 Confirm Delete Click on Confirm Delete to delete the contact from the Address book The Address book window is displayed with the deleted contact removed from the list of contacts 38 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Call management The call management section of the Flexor 151 web pages allow you to configure what happens to incoming land line calls This configuration is closely tied to the buttons on the Flexor 151 as described in Buttons and LED indicators on page 11 The Call Management page is shown below Flexor 151 Call Management Main Menu
2. The Time format for displaying the time on subsequent web pages The time can be displayed in 12 hour or 24 hour format Time zone for the region where you are using the device 34 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 or Analogue Telephony Adaptor User Manua 7 Managing the device Setting the region The region where you are using the device is setup when you first configure the device and so you should normally not need to change this setting See Step 3 Configure your country on page 17 To set the region or country where you are using the device follow the procedure below Choose the country from the Region or country drop down list box Click on Save Changes The Home page is displayed The call progress tones are also updated to use the tones specific to the region that has been selected Setting the time format All call information displayed by the web pages contains details about the time of the call You can configure the display of this time to be shown in 12 hour or 24 hour format To set the time format follow the procedure below Click on the radio button alongside the time format you require in the Time format field Click on Save Changes The Home page is displayed The messages window will show the new time format in the top right corner of the window Setting the Time zone To set the time zone for your region foll
3. Activated by cal divert button Unanswered Call Actions Enable Number of rings before action E Disable Please select action Hop on off pinf Divert to Cal Divert Number Divert to voice mail A number of different actions are possible for an incoming call Ring the phone as normal eventually ringing out to voicemail if the call is not answered in time Allow the phone to ring a specified number of times and then do one of the following Redirect to voicemail Divert to a specified number Enter hop on off mode if the incoming call was over a land line h N Note that only one of the above voicemail divert hop on off features can be used at once Note By default none of these above actions are enabled on the device An incoming call will either stay ringing or divert to any voicemail feature you have setup on your home phone The following sections describe how to configure the Flexor 151 to enable the actions described above for incoming calls Setting up Hop on off Hop on off enables you to take advantage of VoIP from other phones such as a mobile phone The basic idea is that you can use the Flexor 151 to bridge between a land line and VoIP So for example you wish to make an international call from you mobile phone This call would be much cheaper using VoIP but your mobile phone 39 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 6
4. texo Analogue Telephony Adaptor User Manual Issue 2 20 10 2006 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 m flexor Analogue Telephony Adaptor User Manual The Flexor 151 is compliant with the following standards EN 60950 1 2001 EN 55022 1998 EN 55024 1998 EN 61000 3 2 2000 EN 61000 3 3 1995 See chapter 14 for more information The Flexor device Camrivox and the Camrivox device are registered trademarks of Camrivox Ltd All other trademarks acknowledged Copyright 2006 Camrivox Ltd all rights reserved The contents of this publication may not be reproduced in any part or whole transcribed into any language or transmitted in any form or by any means electronics mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of Camrivox Ltd NO VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 x Or Analogue Telephony Adaptor User Manual Table of Contents 1 NO CG WON setocerceececendeeedeeeasteetua sia tetims ecenateeady 7 Using Ms DOCUMMENE esna 8 Typographical CONVENTIONS sssessseeesserserrserserseserseess 8 Special MESSAGES eeceeececseeseeeseceeeeetieeteetieeeeteeeieeeees 8 Cema Upp sacis cit eon nin aetna 8 2 Safety information Qaicecccotvectapssccdestdaeeaceessdeerseciees 9 Safety advice sesssessessesisersersrsrsrstistrsstnstnn
5. This menu is accessed by clicking on the Voice Settings link on the home page The diagram below shows the Voice Settings menu Flexor 151 Voice Settings Main Menu Volume Settings VoIP Call PSTN Call HHA PSTN Diverted Call a Cc gt Voice CODEC Selection CODEC Preference G 711U CODECs Enabled High bandwidth G 711U G 711A G 726 32 Low bandwidth G 729AB DTMF Mode Inband RFC2833 RTP Volume Settings It is possible to change the microphone and speaker volume settings in each of 3 cases e VoIP Call PSTN Call PSTN Diverted Call for example hop on off divert to voice mail 43 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 m flexo r Analogue Telephony Adaptor User Manual 8 Advanced configuration options Settings can be changed as follows Change the settings by using the or buttons or entering a number between 1 and 10 in the appropriate Volume Setting box Changes can be saved by clicking Save Settings Voice CODEC Selection It is possible to change the preferred voice CODEC this is the CODEC that will be used in preference for any VoIP call and to change the CODECs that are enabled on the Flexor 151 Settings can be changed as follows CODECs can be enabled and disabled by checking and unchecking the check boxes next to each CODEC name in the Voice CODEC Selection area The preferred CODEC can be selected
6. Your phone will give a brief confirmation ring Lift the phone receiver and the number will be dialled automatically Using Dial by Name This feature is closely tied to the Address book mentioned above It enables you to dial a number from your Address book by spelling out the name of the person in the Flexor 151 Address book It works in a similar way to predictive text when sending text messages on a mobile phone You spell out the name to dial until you have spelt out enough characters that a unique match can be made from your address book To use the Dial by name option follow the procedure below Dial after lifting the receiver A voice prompt will ask you to spell out the name to dial on your phone number pad Keep spelling out characters until a match has been made Once a match has been made stop spelling out characters At this point if the address book only has one number for the name the number will be dialed However if several alternative numbers are available for Work Home or Mobile you will be prompted to press W 9 H 4 or M 6 respectively to choose which number to dial Failsafe mode In some situations it is not possible to make VoIP calls for example if your Internet connection goes down or if there is a power cut In such situations your Flexor 151 will enter a Failsafe mode The purpose of this mode is to enable your telephone to make phone calls albeit over your land line rather th
7. 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 6 Using advanced phone features Do not disturb The Do not disturb feature can be enabled in two ways Pressing the Voicemail button as described in Buttons and LED indicators on page 11 Dialling 20 and then hanging up You can tell if Do not disturb is enabled by examining the voicemail LED indicator or by listening to the dial tone A special stuttered dial tone is played if Do not disturb is enabled The preferred and easiest method for enabling Do not disturb is method 1 above Method 2 differs in that if do not disturb is enabled by dialing 20 then only VoIP calls will not disturb incoming land line calls will still ring the phone To cancel Do not disturb do one of the following Press the voicemail button as described in section 4 6 Dial 80 and then hang up Call return Call return enables you to ring back the VoIP caller who most recently called you It is used by simply dialing 69 It saves you the time of having to dial the full number to return the call 28 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device 7 Managing the device The Flexor 151 includes a series of Web pages that can be used to manage and configure all aspects of the device The web pages enable you to configure the device set
8. Connect the Ethernet cables and telephone lines Connect the provided phone cables to the appropriate ports of the device as shown on the Installation Sheet If required use the phone adaptor to convert the RJ11 connector to a suitable connector for your country Connect the provided Ethernet cable to the appropriate port on your device and connect your PC to the device using another Ethernet cable Step 2 Attach the power connector Connect the AC power adapter to the Power connector on the back of the device and plug the adapter into a wall outlet or power strip Turn on the power to the Flexor 151 The Flexor 151 will start up and assuming it is connected to your network via an Ethernet cable it will determine the best settings for your network If you wish to manually change the network settings see section VR Network Configuration on page 47for more information If your Flexor 151 has been supplied to you by your Voice Over IP Operator or ITSP then you probably do not need to configure the Flexor 151 to make VoIP calls Once connected correctly the Flexor 151 will configure itself automatically with your operator s settings enabling you to make calls straight away If this is not the case see Configuring the Flexor 157 below 16 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Note www voipon co uk flexo r Analogue Telephony Adaptor User Manual 4 Configuring the
9. Resetting to factory defaults 0 eeeeeeeseeeeeeeeeeteteeeees 48 Upgrading the firmware ereas 49 Step 1 Check for firmware updates 49 Step 2 Confirm update to new firmware sses 50 Step 3 Firmware update In progress ceeeeeeee 50 Step 4 Firmware Update Complete cece 51 Diagnostic MESSAGES eeeeceeeeeeeeeeeeeeeeeeeeeeeeeetaeeeaeeeaeens 51 From the Web pages ceccceesseeeseeeseeeeeeeeeeteeeteeeeteaes 51 From the phone handset ecceeeeeeeceeeeeeeeteneeeeees 52 11 Installing the Voice Connect application 53 About the Voice Connect Software eceeeeeeeseeenreeteees 53 Installing the Voice software 00 eeeeeeeeeeeeeeeeteetteeneetteees 54 Uninstalling the Software 0 0 ceeccseeeeeseeeseeeseeteeetieeeteees 57 12 Spe ifiCatiON cote cessdsdivenins daceeenteccene do icnsecene tice 58 13 Copyright notices uc ciscccc eects 59 CAMM VOX cursina cht eachensdieh icin hinnchedeie is 59 Vovida oe eeeececeeeecneeeeeeesaeesaeeeeesaeeeaaeesaeesaesaeesieeeeaeesaseateseeesas 60 Internet Software Consortium eceeeeeeeeeeeeeeeeeeeenteaeees 61 14 Declaration of Conformity csncccces eee 62 5 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual Table of Figures Figure 3 1 Flexor 151 LEDs and Buttons sssssssessesessnnsensrtnsrnesrenrnrnstnnsrnrnnnnnnnennnenn 11 Figure 3 2 Fl
10. VoIP operator s voicemail system VolPon www voipon co uk sales voipon co uk 11 Tel 44 0 1245 808195 Fax 44 0 1245 600030 Analogue Telephony Adaptor User Manual 3 Getting to know the device feor Call divert button and LED indicator Pressing this button will direct all incoming calls both land line and VolP to a specified number of your choice An example of when this can be useful is on occasions when you are away but expecting an important call and want it directed to your mobile phone Pressing the call divert button will direct calls to the specified number immediately the phone will not ring See Setting up Call divert on page 40 for more information on Call Diverting This indicator is used to indicate when a call is being made over PSTN land line and not VoIP For incoming calls this LED may not be of significance but for outgoing calls it is useful to know how the call is being made and therefore how expensive it is wey Button LED Line LED VoIP LED This indicator is used to indicate when a call is being made over VoIP Again for incoming calls this may not be of significance but for outgoing calls it is useful to know how the call is being made and therefore how expensive it is If the VoIP indicator flashes rapidly when the unit is idle then there is a problem with VoIP and the unit will likely be in failsafe mode See Failsafe mode on page 24 for further informati
11. connecting the device it is recommended that you install the Voice Connect application on your PC This application helps to configure the Flexor 151 For more information see Installing the Voice Connect application on page 53 Connecting the Hardware This section describes how to connect the device to the wall phone socket your phone the power outlet and your computer s network The single page Installation Sheet provided in the packaging with the Flexor 151 should be referred to for instructions and help on cabling The diagram below illustrates the suggested connection set up Phone line Broadband Modem Router Figure 4 1 Illustration of Flexor 151 Set up For detailed connection information see Figure 3 4 on page 14 Figure 4 1 above shows the Flexor 151 connected inline with a PC and this is often the easiest way to install the Flexor 151 By taking the existing Ethernet cable attached to your PC and using it to connect the Flexor 151 you can be more certain that the Internet connection is valid 15 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 4 Configuring the device However if it is not convenient for you to install the Flexor 151 in this network setup you are free to connect it in any manner as long as the PC and the Flexor 151 are on the same local network The steps to follow to connect the Flexor 151 are described below Step 1
12. device Configuring the Flexor 151 This section describes how to configure the Flexor 151 using the Flexor 151 management web pages Follow Step 1a if using VoiceConnect else follow Step 1b Step 1a Accessing the web pages using VoiceConnect Assuming VoiceConnect is installed and running once the Flexor 151 and PC are on the same network and powered up the following dialog box will be displayed after a short time up to 30 seconds New Interact device found Interact device Flexor 151 says Please help configure me to make phone calls Ignore Remind Me Later Configure Now Click on Configure Now Step 1b Accessing the web pages without using VoiceConnect If you have not installed the Voice Connect application lift the phone receiver and press the button twice The Flexor 151 will play an audio message describing the URL that you need to enter in a browser window to access the Flexor 151 management web pages Enter this URLina browser window The Flexor 151 management web pages will be displayed If you have problems with either steps 1a or 1b or when picking up an attached telephone handset you hear a diagnostic message please see Troubleshooting on page 47 Step 2 Configuration Pages Having followed step 1a or step 1b you should now see a web page displaying the Flexor 151 management web pages Flexor 151 Configuration Wizard Flexor 151 has detected your country or region as United Kingdom
13. features including CTI Computer Telephony Integration that enables you to integrate your phone with your PC for example synchronizing your Microsoft Outlook address book with the Flexor 151 Hop On Hop Off facility that enables you to make calls over the Internet via your mobile phone Advanced phone functions such as Call Transfer Call Hold and Call Return This User Guide will show you how to connect up and start using all the features provided by the Flexor 151 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 1 Introduction Using this Document Typographical conventions talictextis used for items you select from menus and drop down lists and the names of displayed web pages Bold text is used for text strings that you type when prompted by the program and to emphasize important points Special messages This document uses the following icons to draw your attention to specific instructions or explanations U Provides clarifying or non essential information on the current topic Note Provides messages of high importance including messages relating to personal safety or system integrity Warning Getting Support For customer support please contact the company that supplied your Flexor 151 product User manual and other updates can be found at http www camrivox com VolPon www voipon co uk sales
14. for firmware updates Flexor 151 is connected to the Internet and ready for use The current service provider is YoipTalk The region is set to United Kingdom No calls have been made No calls have been received For additional diagnostics click here or to reboot click here Model Flexor 151 Firmware 1 56 The page provides a summary of the current status of the device including The Internet connection status The current service provider The region setting The number of calls that have been made The number of calls that have been received The model and firmware revision number of the device From this page you can also perform the following actions Check for firmware updates Perform diagnostic checks Reboot the device Reset the device These actions are described in 7roubleshooting on page 47 42 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 8 Advanced configuration options 8 Advanced configuration options This section details the following advanced configuration options Voice Volume Settings CODEC Preference DTMF Mode QoS Settings Network Settings Changing these options may affect your network connectivity internet telephony or voice call quality Voice Settings Volume settings CODEC preference and DTMF Mode can be set from the Voice Settings menu
15. more information Refer to Making and receiving phone calls on page 27to start using your Flexor 151 to make phone calls 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 m flexor Analogue Telephony Adaptor User Manual 5 Making and receiving phone calls 5 Making and receiving phone calls This chapter describes how to use the Flexor 151 to make and receive phone calls Receiving calls on page 21 Making outgoing calls using your phone on page 22 Making outgoing calls using CTI via an attached PC on page 23 Failsafe mode on page 24 Receiving calls This section describes how the Flexor 151 receives different types of phone calls Receiving phone calls on the Flexor 151 is extremely straightforward but there are some features to note The Line and VoIP indicators will flash to indicate which line the incoming call is received on If your telephone is Caller ID capable the number and possibly the name of the caller will be displayed on your telephone For incoming VoIP calls if the number of the incoming caller is in your address book the Flexor 151 will automatically convert the number to the name in your address book If the Flexor 151 Call Divert button has been pressed then the incoming call will be redirected immediately and the telephone will not ring See Buttons and LED indicators on page 17 for further details If Call Divert or Voicemail h
16. receive a new firmware notification in the messages area as shown below Messages Tue 24 Oct 2006 19 36 GMT Change Jf Flexor 151 is connected and working properly for more information click here 2 There is new firmware available for the Flexor 151 Click here for more information In this case click here in the sentence Click here for more information and proceed straight to step 2 To manually check for firmware updates follow the procedure below Step 1 Check for firmware updates Select the Flexor 151 option from the main management web page Click on the here link on the Please click here to check for firmware updates line on the web page Ifthe firmware is up to date the following window is displayed Flexor 151 Firmware Check Main Menu Flexor 151 has detected that your firmware is up to date Click Next gt below to return to the main menu Click Next gt to return to the main menu Ifthe firmware needs updating the following window is displayed Flexor 151 Firmware Check Main Menu Flexor 151 has detected that a new version of software 1 64 is available Click Next gt below to proceed with updating the firmware Click Next gt and proceed to step 2 49 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 10 Troubleshooting Step 2 Confirm update to new firmware A window w
17. the Voice Connect application Step 4 The Confirm Installation window is then displayed informing you that the software can now be installed Click on Mextto begin installing the software on your PC Step 5 When the installation has finished the nstallation Complete window is displayed confirming that the installation has been successful i Voice Connect Installation Complete Voice Connect has been successfully installed Click Close to exit Please use Windows Update to check for any critical updates to the NET Framework Cancel Back Click on Close to close the window To use Windows Update to check for critical updates to the NET Framework start Internet Explorer and choose Tools gt Note Windows Update Step 6 The Voice Connect application will now automatically start The first time that the application runs you may see a warning similar to this from Windows Firewall or other firewall software that you are running Windows Security Alert amp f j To help protect your computer Windows Firewall has blocked D some features of this program Do you want to keep blocking this program Name VoiceConnect Publisher Unknown Windows firewall has blocked this program from accepting connections from the Intemet or a network If you recognize the program or trust the publisher you can unblock it When should unblock a program Click Unblock to allow Voice Connect to access your n
18. this document your package should arrive containing the following 1 Flexor 151 analogue telephony adaptor 2 Single page Installation Sheet 3 Power Supply 4 PC Installation CD 5 Phone adaptor for converting RJ11 connector to a country specific connector 6 Cable for connecting Flexor 151 to a telephone wall socket 7 Ethernet cable 10 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Analogue Telephony Adaptor User Manual fl xor 3 Getting to know the device Buttons and LED indicators The Flexor 151 contains a number of buttons and lights called Light Emitting Diodes LEDs that indicate the status of the unit Figure 3 1 Flexor 151 LEDs and Buttons Function Indicator Type Button SS Answer phone voicemail button and LED indicator Pressing this button will direct all incoming calls both land line and VoIP to your VoIP voicemail This can be useful on occasions when you do not wish to be disturbed or when you are away but expecting an important call and wish to check the message remotely through your VoIP providers voicemail system Directing calls to voicemail using the voicemail button will divert calls immediately ie the telephone will not ring at all See Setting up Voicemail on page 47 for additional information on voicemail configuration If this LED is flashing it means that you have voice mail waiting at your
19. to Making and receiving phone calls on page 22 36 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Using the Address book Your Flexor 151 has a built in address book and this is accessed through the Address book link from the Home page Address Book Search Add Main Menu First Name Last Name I Search Name Home Work Mobile The address book has several purposes To look up the name of incoming calls and present the name of the caller instead of their number on the phone display To speed dial numbers from the address book To dial SIP URIs addresses This section describes how to use the address book Adding entries to the address book on page 37 Editing the address book on page 38 Deleting entries from the Address book on page 38 Adding entries to the address book The easiest way to add entries to the address book for all your contacts is to import entries from your Microsoft Outlook contacts on your PC To manually add entries to the address book follow the procedure below Click on Add in the Address book window The following window is displayed Address Book Name Mobile af I Enter the full name of the contact in the Name field This includes first name and second name Enter the phone numbers of the contact in the Home Work and
20. tone enabling a second person to be dialed case 2 above As described in Receiving calls on page 27 you are informed of a second incoming call Call waiting by a series of periodic beeps during the existing call You can switch back to the person on hold or swap between two callers by pressing the Fecall button multiple times Transferring calls It is possible to transfer an incoming call to another number You can do this in two ways Attended transfer where you speak to the recipient of the transferred call before transferring the incoming call to them Blind transfer where you transfer a call immediately without speaking to the recipient of the call the transferee 26 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manua 6 Using advanced phone features Attended call transfer The process of performing an attended transfer is very similar to placing a call on hold to dial two people as described in the previous section The procedure to follow is 1 The phone rings and you pick up to speak to the new caller 2 You decide that they need to be transferred to another person 3 You place the caller on hold by pressing the Recall button described in Recall Hook flash functionality on page 26 4 You are presented with a dial tone enabling you to call the person to whom you wish to transfer the call the transfe
21. voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manual 2 Safety information 2 Safety information Safety advice For your safety please adhere to the following safety instructions Do not obstruct the ventilation holes of the Flexor 151 or place anything on top of it Place the Flexor 151 on top of a smooth flat surface such as a table top Do not open the Flexor 151 This could expose you to dangerous voltages and voids the warranty Only use the provided power supply If the device or power supply appears damaged do not use them and contact your supplier for a replacement Keep your unit dry out of direct sunlight and away from sources of heat The telephony ports on the Flexor 151 can carry dangerous voltages do not touch or insert foreign objects into the connections and only connect approved telephony devices Emergency calling While the Flexor 151 contains features designed to facilitate emergency calling Camrivox Ltd does not guarantee it is suitable for this purpose and is not liable for any failure to contact the emergency services Users should ensure they have a secondary system with which they can make emergency calls VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 3 Getting to know the device 3 Getting to know the device Parts Check In addition to
22. 00030 cannot do VoIP The solution is to phone up the Flexor 151 from your mobile and then get the Flexor 151 to connect you to the international number over VoIP You are billed on your mobile phone for a call to your Flexor 151 and billed for the international call on your VoIP account But the combined cost should be much cheaper than making a single international call on your mobile especially if the VoIP call is to another VoIP user and completely free This example uses a mobile phone but the hop on off feature is useful from many different types of phone To enable Hop On Off for all incoming land line calls edit the Call Management web page as described below Select the Enable radio button in the Unanswered call actions section Enter a value in the Number of rings before action field This value specifies the number of rings after which you wish calls to be answered automatically Select the Hop on off radio button in the Please select action section Enter a valid pin number in the Pin field The number can be up to 6 digits in length Ideally you should enter a number of at least 4 digits Click on Save Settings The home page is displayed Now if a call is received from a land line not VoIP the Flexor 151 will answer the call automatically after the specified number of rings A voice prompt will ask you to enter your Pin number specified by you on the management web page preventing unauthori
23. 44 0 1245 808195 Fax 44 0 1245 600030 Using the Address Dook ccseccecseceeeeeeeeteterteeeenaes 23 Using Click to Dial sic ccccectteineve cd laatiieetanteen 23 Using Dial by Name c cccecceeeceeeeeeeeeeeeeeneeeetenees 24 Failsafe mode eeeeecceecceeeeeeeeseeeseeeeeeseeesaeesieesiesieetineeteees 24 6 Using advanced phone featureS sseeeeseee 25 Recall Hook flash functionality c cceeeceeeeseeeeeeees 26 Putting accall on holdoscnasonanecncmecnncnnnes 26 Transterring CallSic4 4 8isaacieaiceane deeds 26 Attended call transfer ceecseeecesseeeeeeteieetieeeeneees 27 Blind transfe accneceonccincnmonnoncanone 27 Donots Bescansa 28 Call return uacncinarianninn 28 7 Managing the device sssssessseeeeesseeeeserrerssrrre 29 Accessing the Web pageS cssccssesreeseseteeeirenteenreeereas 30 From a Windows PC using VoiceConnect sasse 30 From other PCS eceeeceeeeeeeeeeeeeeeeeseeteeeseeeesieeennenee 30 Web pages OVErVIOW eeceeeeesceeeeeeeeeaeeeaeeaeeeaeeceaeeeaeeaeeeas 31 Messages afasie ianari naani 31 Configuration area sssessseseeseserserssersersrrrsrsrrnsrrsresent 31 Managing ACCOUN G racsenonennii 32 Modifying VoIP acCountSsancacnnionniannasansaa 32 Create a new VoIP aCCOUNL seeeeeteeeesereteereteetertenes 33 Setting Region information ceceeseseeeeeeneeentenreenteeens 34 Setting the region srsscsnsincnnionaniioniaanii 35 Setting the time format eeeeeeeeeeeeceeeeet
24. 45 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manual 11 Installing the Voice Connect application 1 1 Installing the Voice Connect application This appendix describes how to install the Voice Connect application software for Windows 2000 and Windows XP About the Voice Connect software Before using the Flexor 151 it is recommended that you install the Voice Connect application on your PC This application helps you to configure the Flexor 151 and after installation offers Computer Telephony Integration features see section 6 for further information on CTI The Voice Connect application runs on any Microsoft Windows PC running the Microsoft NET 2 0 framework Most modern PCs already come with NET pre installed but if missing it can be installed automatically during the installation process 53 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 11 Installing the Voice Connect application Installing the Voice software To install the Camrivox Voice Connect software follow the procedure below Step 1 Turn on your computer Insert the Voice Connect CD in your CD ROM DVD ROM drive Your CD should automatically start If the CD does not start automatically browse the files on your computer in Windows Explorer double click on the CDROM drive and double click on the setup bat program Ifyou do not
25. Accounts Manual Setting Please enter the following manual configuration settings Name gt SIP Registrar SIP Registrar port 5060 SIP Proxy SIP Proxy port soso STUN Server STUN Server port 3478 Map SDP only F Save Settings Enter the details for your new account in this window Enter a name for the account followed by all the details of the account Your VoIP account provider should have provided you with all the details shown on this page Click on Save Settings when you have added all the details for the new account The Accounts page will be displayed and from the drop down list box a new entry will have been created prefixed with Manual to identify this account as one that has been manually entered Setting Region information The Region web page enables you to configure the region where you are using your device and the time zone for that region Setting the time zone ensures that your device is always using the correct time To configure region information click on the Region link in the Home page The Regional Settings window is displayed Flexor 151 Regional Settings Main Menu Please configure your Flexor 151 regional settings Region or country United Kingdom v Time format 2 45PM 14 45 Time zone BST 1 British Summer Time From this page you can set the following information The Region or Country where you are using the device
26. If you are happy with this setting click Next else select a country or region below and dick Next Region or country United Kingdom w Next gt For advanced users if you wish to skip the wizard click here 17 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 4 Configuring the device Step 3 Configure your country The first task is to select your country The Flexor 151 will attempt to automatically detect which country you are in as shown below camnrIvox internet telephony simplified 7 Messages Tue 01 Aug 2006 18 01 GMT change A Flexor 151 cted to the et however no voi configured Th arc figure the Flexor 15 Flexor 151 Configuration Wizard Flexor 151 has detected your country or region as United Kingdom If you are happy with this setting click Next else select a country or region below and dick Next Region or country United Kingdom Next gt For advanced users if you wish to skip the wizard click here If you wish you can override this setting by choosing an alternative country from the Region or country pull down menu Once you are happy with your country selection click on Next gt Step 4 Configure your VoIP account Now you must configure your VoIP account settings so that you can make VoIP calls over the Internet Car lVOX Messages Tue 01 Aug 2006 18 03 GMT Change Flexor 151 is nected to the Internet ho
27. Mobile fields You do not have to enter a number in every field Click on Add The new contact e g Fred Smith is added to the address book Address Book Search Add First Name Last Name N SSE Seah Name Home Work Mobile Fred Smith 01223123456 01223456789 0123456789 Change Delete 37 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device If this contact has any entries in the Call History log then the log will be automatically updated to show the name of the contact alongside the call entry In addition any future calls received from any of the numbers associated with this caller will be displayed on your PC using the name of the caller rather than their number See Using the Call History page on page 34 Once a name and number are in the address book you can also use your PC to dial the number in a variety of ways see Making outgoing calls using CTI via an attached PC on page 23 for further details Editing the address book To edit the details of a contact in the address book follow the procedure below Click on the Change link in the Address book window alongside the contact you wish to edit The following window is displayed containing the details of the contact Address Book Search Update Main Menu Name Home Work Mobile Fred Smith 01223123456 01223456789 0123456789 Update
28. Setup Wizard The installer will guide you through the steps required to install Voice Connect on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Click on Nextto begin the installation of the Voice Connect software Step 3 The Select Installation Folder window is displayed i Voice Connect Select Installation Folder The installer will install Voice Connect to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program Files Camrivox Ltd Voice Connect Browse Disk Cost Install Voice Connect for yourself or for anyone who uses this computer C Everyone Just me Cancel lt Back Click on Nextif you are happy with the settings shown in the window To change the settings Click on Browse to choose a new installation directory Click on Disk Cost to view the amount of disk space used by the software Click on Everyone if you wish to install the Voice Connect software for all users of the PC 55 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manual 11 Installing
29. an VoIP even in the event of problems If ever Failsafe mode is entered you will hear a recorded diagnostic message describing the problem except in the power failure case This should help you to resolve the problem As soon as the problem is corrected the device will automatically leave Failsafe mode When you take the phone off hook you will hear a dial tone instead of the diagnostic message See Diagnostic messages on page 5 7 for more information on these diagnostic messages 24 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 6 Using advanced phone features 6 Using advanced phone features One of the advantages of VoIP is that it offers advanced telephony features such as Putting a call on hold Transferring calls Call waiting Do not disturb Call return This chapter describes how to use the above features with your Flexor 151 It is still possible to use all the PSTN features you have setup on your phone such as Call Return and Voicemail To access these features use hook flash recall to get to the PSTN line See Recall Hook fash functionality page 26 In addition all incoming PSTN call features will still work as normal including CLI and CID 25 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 6 Using advan
30. ar Incorrect start the process again 47 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manual 10 Troubleshooting 0 Troubleshooting This chapter provides information to help you to diagnose any problems you may be having with your Flexor 151 device Resetting to factory defaults It is possible to restore your Flexor 151 back to its factory default state This action can potentially erase all your settings and address book entries so must be careful and ensure that you keep all the settings that you want to save when asked to do so Warning To reset your Flexor 151 to its factory default state follow the procedure below Select the Flexor 151 option from the main management web page Select Reset Settings in the top of the window The following window is displayed Flexor 151 Status Diagnostics Reset Settings Main Menu Please select settings to keep Keep account settings Keep regional settings Keep call management options Keep all address book entries Keep all advanced settings Note resetting the Flexor 151 to factory defaults will lose all configuration settings and address book entries unless you keep selected settings Clicking the button below will close the browser window and then reset and restart the Flexor 151 To reset the device to its factory default state click on Reset and Restar
31. as been setup from the management web pages but the Call Divert button has not been pressed then the call will be redirected The redirection will occur after a user specified number of rings See Call management on page 39 for further details If a call is received in the middle of another call a periodic call waiting beep will be played in the existing call You can switch between the two calls by pressing the Hook button or the Recall button on your telephone See Recall Hook flash functionality on page 26 for more information on this and other advanced call functions 21 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 5 Making and receiving phone calls Making outgoing calls using your phone This section describes how to use the Flexor 151 to make outgoing calls using your phone Making a VoIP call By default all calls will be made using VoIP however this setting can be overridden by pressing the telephone hook button or the Recall button See Making a PSTN call on page 22for more information When making a VoIP call the following points should be noted To dial a land line number dial the number as normal but always remember to prefix it with the area code even if the number is a local number To dial another VoIP user using a telephone number lift the telephone receiver and dial their number To dial a VolP user u
32. ced phone features Recall Hook flash functionality To access certain VoIP functions described in this chapter it is necessary to perform a Recallor Hook Hash The majority of phones have a dedicated button for this purpose The button is often labelled Recall or sometimes just R h N Do not confuse Recall with Redial This is a different button i with different functionality Note For phones that do not have a Fecall button it is possible to simulate the functionality of the Recal button by performing a Hook fash As its name suggests a Hook Hash is performed by briefly tapping the button that is pressed when you replace the receiver to hang up In effect when doing a Hook flash although you tap the button with your hand you momentarily hang up the call instantly lifting the receiver as soon as it is put down Refer to the documentation supplied with your phone for more information about accessing Fecall functionality Putting a call on hold There are two common situations where it is convenient to place a call on hold To answer a second incoming call that comes in during an existing call known as Call waiting To diala second person in the middle of an existing call In both cases the current caller is placed on hold by pressing the Recall button After the current caller is placed on hold you will either be connected to the incoming call case 1 above or you will be presented with a VoIP dial
33. e Flexor 151 Clicking the button below will close the browser window and restart the Flexor 151 2 Click on Reboot to reboot the device The web browser is closed and the device is rebooted The new VoIP account settings will now be used for all future calls Create a new VoIP account To create a new VoIP account Follow the procedure in the previous section to display the Accounts page To create a new account you can either Use the configuration wizard Enter the settings manually It is recommended that you use the Configuration wizard to create a new account To use the Configuration wizard click on the here link on the Accounts page The following page is displayed CaN IVOX internet telephony simplified Ey Tue 01 Aug 2006 18 03 GMT change Flexor 151 Configuration Wizard elect a service provider from the following list VoipTalk v The list shows all service providers Click here if your service provider is not listed to enter settings manually lt Back Next gt Refer to Step 4 Configure your VolP account on page 18for the procedure to follow to create your account using the Configuration wizard 33 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device To enter the new account settings manually click on the Manual Setting link The following window is displayed Flexor 151
34. eenteeteeeens 35 Setting the Time ZOnG 0 ee eeeeeeseeseeeeeeeeeeeeeeeeeaeeas 35 Viewing the Call HIStory ccceeesseeeeseeeeeeeeteeereeneeeereees 36 Using the Address book c eeeceeecesceeeeeeseeeeneeteetneeeneeeeees 37 Adding entries to the address book nsss 37 Editing the address book cseseseseeceeeteeteneteteeeenees 38 Deleting entries from the Address book 38 Call manageme ntiiie nisi tiie eehen eee ivetiedeeiceine 39 Setting up Hop on Off ws iaieiedeia Romuiatibicaiinmnse 39 Setting up Call divert renens 40 Setting up Voicemail redirection cecceeeeeeee 41 Flexor 191 acnnrencsdgannnen 42 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 8 Advanced configuration Options ce 43 VOICE SCUINGS iH attina csi csi ene ni einan 43 VOLUME Seting S ahanenn 43 Voice CODEC Selection sc cccieciateaieeaieeiveeciiecnanee 44 DIMP Mod t2iceacanadidamanaiiGamahanidastn 44 QoS Quality of Service Settings ceccceeseeeteeeeeees 44 Upstream Bandwidth Shaping cscceeceeeeetees 44 RIP and SIP DSCP w a iiiieacaidiiac anita 45 Network SettingS cccccseccseeseeeeseeseeeseeseeeseeeesieesietieeeieeess 45 9 IVR Network Configuration eeeeeeeeeeees 47 Accessing the Network Configuration Menu sses 47 Configuring Network SettingS ecseceeeseeseeeeteeeteeneees 47 10 TRQUBLSS OO UNG sata cere cree eeredatees 48
35. ernet telephony is unconfigured The cables are plugged into your Flexor 151 correctly and it is able to connect to your modem but you have not configured your VoIP account settings Please see section Configuring the device on page 15 for instructions on how to configure your Flexor 151 You will not be able to make VoIP calls until a user name and password has been entered Internet telephony user name or password is incorrect The cables are plugged into your Flexor 151 correctly and it is able to connect to your modem and you have configured it However there is a problem with the configuration and you have likely made a mistake in the user name or password See section Modifying VoIP accounts on page 32 for further information on how to re enter your user name and password there is no Internet telephony available The Flexor 151 is plugged in correctly however there is a problem contacting your Internet Telephony Service provider If you have a PC connected to the LAN port of the Flexor 151 check that it can access the Internet If the problem persists contact your Internet Telephony Service provider a firewall is blocking Internet telephony The Flexor 151 is plugged in correctly however your broadband modem or router may be blocking Internet telephony traffic Please check your broadband modem or router configuration VolPon www voipon co uk sales voipon co uk ol NO Tel 44 0 12
36. etwork 56 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manual 11 Installing the Voice Connect application Step 7 A Voice Connect application icon will appear in the Windows icon tray in the bottom right corner of your screen amp Ms S J 19 49 Now that the Voice Connect software is installed you can connect up and start using the device For more information refer to Connecting the Hardware on page 15 Uninstalling the software There are two ways to uninstall the Voice Connect application You can insert the installation CD a second time and a window will appear asking if you wish to remove the application Alternatively the Voice Connect application can be removed by going to the Windows Control Panel going to Add Remove programs and them removing Voice Connect 57 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 FLEXO tesserae anior Usa 2 Speccton 1 2 Specification This appendix provides a complete technical specification of all the features of the Flexor 151 Feature Specification Interfaces WAN Interface Ethernet 10 100 LAN Interface Ethernet 10 100 FXO port PSTN access including PSTN failsafe FXS port Attach telephone handset LEDs Voicemail alert email alert VoIP line PSTN line Call divert WAN activity LAN activity Power Management Co
37. exor 151 Front Panel LED ccccrcoccccnercncnnciniecnimannian 12 Figure 3 3 Flexor 151 Back Panel LEDS 2 0 0 eeeeceeceeseeceeeeeeeeneeeeeeeaeeeaeeeeesaneeaeeeatens 13 Figure 3 4 Flexor 151 Rear Connectors and Connections ceeceeeeeeeeeseeeteeetees 14 Figure 4 1 Illustration of Flexor 151 Set Up 0 cece ce eee e ee teeeeeee teaser tentaetaetaes 15 6 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 x Or Analogue Telephony Adaptor User Manual 1 Introduction 1 Introduction Congratulations on becoming the owner of the Flexor 151 You will now be able to make low cost phone calls over the Internet Without the Flexor 151 installed you are only able to use your phone line to make and receive calls over the PSTN network These types of calls are known as PSTN calls With the Flexor 151 installed you are still able to make and receive PSTN calls but you are now also able to make and receive calls over the Internet these types of calls are known as VoIP calls To you as a user there is really no difference between making calls over the Internet or calls over the PSTN network The difference to you is in the cost of the calls VolP calls are much cheaper than PSTN calls By default the Flexor 151 is configured to make outgoing calls over the Internet and to receive either VoIP or PSTN calls In addition to providing low cost calls the Flexor 151 is packed with enhanced phone
38. from the CODEC Preference drop down list Changes can be saved by clicking Save Settings DTMF Mode Change settings as follows Select either Inband or RFC2833 RTP based DTMF support by clicking on the appropriate radio button in the DTMF Mode section Changes can be saved by clicking Save Settings QoS Quality of Service Settings QoS Quality of Service settings can be set from theQoS Settings menu This menu is accessed by clicking on the QoS Settings link on the home page The diagram below shows the QoS Settings menu Flexor 151 QoS Settings Main Menu Upstream bandwidth 256 Kbps 256 normal for ADSL 100000 100MBps Ethernet Advanced QoS settings RTP DSCP 001100 SIP DSCP 001100 Upstream Bandwidth Shaping When the Flexor 151 is connected between your broadband router or modem and your PC the Flexor 151 can shape traffic when a VoIP call is in progress This enables the Flexor 151 to guarantee bandwidth for the VoIP call ensuring high quality calling You should set the upstream bandwidth settings to match the upstream bandwidth of your broadband connection to ensure that you do not artificially degrade your PCs networking performance To change the settings Enter the Upstream bandwidth in Kbps kilo bits per second Note 256 Kbps is typical for DSL 44 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor Use
39. guration Mode Current Network Settings Automatic Configuration Mode Automatic Emulate PC settings IP Address 192 168 0 63 Network Mask 255 255 255 0 DHCP Gateway 192 168 0 1 Manual DNS 192 168 0 1 In order to select Automatic DHCP or Emulate PC Settings Select the appropriate radio button option Changes can be saved by clicking Save Settings 45 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 8 Advanced configuration options Once you have saved settings the web browser will display a page describing the network change that has been made and offers guidance on how to continue managing the Flexor 151 via the web pages An example for the case when DHCP has been selected is shown below Flexor 151 Network Settings Updated Flexor 151 is using DHCP to determine your network settings This may result in your IP address or management web page URL changing The VoiceConnect application can help you re connect to your Flexor 151 If you are not using VoiceConnect it is possible to determine the management web page URL using an attached telephone If no diagnostic message plays when you lift the reciever press twice else let the message finish and then press In order to select Manual settings Click on the Manual radio button option An additional set of configuration options will appear Manual C
40. have the Windows NET framework installed on your PC the following window is displayed Voice Connect Setup For the following components NET Framework 2 0 Please read the following license agreement Press the page down key to see the rest of the agreement MICROSOFT SOFTWARE SUPPLEMENTAL LICENSE TERMS MICROSOFT NET FRAMEWORK 2 0 MICROSOFT WINDOWS INSTALLER 2 0 MICROSOFT WINDOWS INSTALLER 3 1 Microsoft Corporation or based on where you live one of its affiliates licenses this supplement to you If you are licensed to use Microsoft Windows operating system software the software you may use this supplement You may not use it if you do not have a license for the software You may use a copy of this supplement with each validly licensed copy of the software BI View EULA for printing Do you accept the terms of the pending License Agreement If you choose Don t Accept install will close To install you must accept this agreement Accept Don t Accept Click on Accept The NET Framework will be installed on your PC 54 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manual 11 Installing the Voice Connect application Step 2 Once the NET Framework is installed or if you do have the NET Framework installed the Voice Connect Setup Wizard window is displayed i Voice Connect Welcome to the Voice Connect
41. he IVR dial by name directory Press again to reach the Management Web Page read out Press again to reach the Network Configuration menu If the product is not working correctly and you hear a diagnostic message Press again to reach the Management Web Page read out Press again to reach the Network Configuration menu In both cases you should hear Please Choose Mode to signify that the Flexor 151 is ready for your network configuration Configuring Network Settings Select configuration mode by pressing the appropriate digit shown below 0 Automatic 1 DHCP 2 Emulate PC Settings 3 Manual h N To understand the meaning of these different network a configuration settings see Network Settings on page 45 Note If you entered Automatic DHCP or Emulate PC Settings you should hear OK to confirm that the settings has been changed If you entered Manual you will now need to enter the IP address To enter the IP address Enter the digits of the IP address using the telephone digits Enter a fora in the IP address Enter a to complete the IP address entry For example to enter the IP address 192 168 0 1 you would press 192 168 0 1 You should hear OK to confirm your setting has been accepted You should now configure the rest of the settings using the management web pages see Network Settings on page 45 If you he
42. ill be displayed showing the new version of firmware that is available Flexor 151 Update Firmware Clicking Update NOW gt below will update your firmware from 1 59 to 1 64 Once complete the Flexor 151 will prompt you to restart CAUTION During the update process do not remove power or disrupt the Internet connection Click Update NOW gt to continue with the firmware update process Step 3 Firmware update in progress During the firmware update do not remove the power or disrupt the Internet connection to the Flexor 151 Warning A window will first show the progress of the firmware download from the Internet Flexor 151 Updating Firmware Fetching Firmware Fetching firmware from the Internet please wait This may take several minutes Htt 30 A window will then show the progress of the firmware update on the Flexor 151 Flexor 151 Updating Firmware CAUTION Firmware update in progress Do not remove power or disrupt the Internet connection If the update is successful Flexor 151 will prompt you to reboot on completion Updating Fetching firmware from the Internet OK FFF FPF FE FFT Et Et F Ft FF 100 Updating firmware please wait 222222 40 50 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 10 Troubleshooting Step 4 Firmware Update Complete If the firmware update is
43. ings before action field This value specifies the number of rings after which you wish calls to be diverted to voicemail Select the Divert to voice mail radio button in the Please select action section Click on Save Settings The home page is displayed oh If you also have an answer phone machine then you should N ensure that the Number of rings before action is less than the number of rings that you have set for the answer phone Note Otherwise the answer phone will take precedence and answer the call before the Flexor 151 voicemail Now if a call is received after waiting the specified number of rings the Flexor 151 will divert the call to the Flexor 151 voicemail Conveniently the same voicemail account can be used for calls received from both your VoIP line and your land line Your ITSP provider will have provided you with details of how to listen to and edit your voicemail messages This is typically displayed via a web page Refer to your ITSP for more information 41 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Flexor 151 The Flexor 151 Status web page allows you to control various settings of the device and to view diagnostic information about the device The Flexor 151 web page is shown below Flexor 151 Status Diagnostics Reset Settings Main Menu Please click here to check
44. ipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Note www voipon co uk flexor Analogue Telephony Adaptor User Manual 5 Making and receiving phone calls After pressing Recall you will hear another dial tone that is probably very similar to the dial tone heard in step 2 but the new dial tone is from your land line Any number you dial at this second dial tone will be made over your land line and not over VoIP To return back to normal so that calls are made using VoIP simply hang up the phone at the end of your land line call Refer to the LEDs on your Flexor 151 to check whether or not your call is being made over VoIP or your land line For more information see Buttons and LED indicators on page 11 Making outgoing calls using CTI via an attached PC This section describes how to use the Flexor 151 to make outgoing calls using Computer Telephony Integration CTI from an attached PC All calls described in this section are VoIP calls Using the Call History page You can dial a number from your PC using the Call History page Follow the procedure below Click on the Voice Connect application icon to display the the Flexor 151 management web pages Click on the Call History link The Call History page is displayed showing the names and numbers of all recent incoming and outgoing calls Click on the number you wish to call The phone will briefly ring to confirm tha
45. lt Back Normally there should be no problems reported 51 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manua 0 Troubleshooting From the phone handset If there is a problem with your Flexor 151 a diagnostic message will be played when you try to make a call through the phone handset The table below lists common messages and the likely remedy for the problem Message Explanation Instructions Ethernet cable unplugged You have not plugged in an Ethernet cable to the Flexor 151 for it to connect to the Internet If the Flexor 151 end of the cable is plugged in check the other end of the cable is the other end powered up Does the Ethernet connection LED light up next to the cable If not check your cable there is no Internet connection available The cables are plugged into your Flexor 151correctly but it is not able to connect to your broadband access device such as your DSL modem or cable modem Check your modem is powered and configured to grant the Flexor 151 access network settings are being determined The cables are plugged into your Flexor 151 correctly but it not able to automatically configure its network settings Check that the DHCP server is correctly configured in your modem If you have a PC connected to the LAN port of the Flexor 151 check that it can access the Internet Int
46. nfiguration diagnostics and firmware upgrade locally or by operator HTTP Web Through telephone handset Quality of Service QoS Type of Service ToS Unique Camrivox QoS features to prioritise voice traffic over LAN data traffic Power On Self Test POST and diagnostics Voice algorithms and protocols SIP RTP SDP VAD CNG G 168 echo canceller Packet Loss Compensator G 711 G 726 G 729 Adaptive Jitter Buffer DTMF detection generation and relay G 711 FAX modem support PBX features Receive PSTN calls and VoIP calls at the same time Call hold transfer blocking waiting and forwarding Call history Caller ID Dial by name IVR IP features DHCP client DNS client ICMP TCP UDP IP NAT traversal and STUN SNTP HTTP RIP and RIPv2 Physical dimensions Measurements 160 x 120 x 30 mm Weight 250grams 9 ounces Environmental 5C 40C operating temperature 5 90 non condensing humidity Power supply external Input 100 240 VAC 50 60 Hz 0 5 A Output 5 0 VDC 1 5 A 58 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 13 Copyright notices 1 3 Copyright notices This appendix contains all copyright notices associated with the Flexor 151 Camrivox Copyright 2006 Camrivox Ltd all rights reserved The contents of this publication may not be reproduced in any part or whole transcribed into an
47. ngs Service Provider VoipT alk v User Name 84444956 Password seses Confirm Password eevee Your name iit Update Refer to the following section to manage your accounts Modifying VoIP accounts To modify your current VoIP accounts follow the procedure below To select a new VoIP provider select the new provider from the drop down list box The Account Settings fields are automatically updated with the details of the selected provider Edit the fields individually as required It is possible to change the Your name field which is the name used by the device for all calls you make All other settings should not normally need to be changed unless you are specifically instructed to do so by your VoIP provider Click on Update The home page is displayed containing the following message in the Configuration area 32 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Messages Wed 30 Aug 2006 19 42 BST change Jf Flexor 151 is connected and working properly for more information click here The settings have changed Please click here to reboot the Flexor 151 to enable these settings to take effect 1 Click on here to reboot the device A final message is displayed asking you to confirm that you wish to reboot the device Reboot Flexor 151 Main Menu Please confirm that you wish to reboot th
48. on LED This E Mail LED is reserved for future use D Figure 3 2 Flexor 151 Front Panel LED The front panel also includes a single LED which indicate the status of the power connection to the device LED state Description Solid red The device is receiving power Unlit The device is not receiving power VolPon www voipon co uk sales voipon co uk 12 Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 3 Getting to know the device VolPon www voipon co uk Figure 3 3 Flexor 151 Back Panel LEDs The back panel also includes two LEDs which indicate the status of the two Ethernet ports LED state Description Solid green The network connection is operational and is connected at 10Mbits s Solid orange The network connection is operational and is connected at 100Mbits s Unlit There is no network connection or the Ethernet cable is removed from the port Flashing Flashing on off while the device is booting After about 10 during start 15 seconds solid green or amber to indicate that the up device can communicate with your network Flashing Flashing when the device is sending or receiving data from during the network It may be unlit flashing or appear solid operation depending on the current activity 13 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Ports and c
49. onfiguration Host IP Address fo r fo oxi fo Subnet Mask fo 3 fo gt fo x b Gateway IP Address fo 3 fo j b fo DNS Server IP Address fo fo fo fo Enter the network IP configuration into the appropriate fields Changes can be saved by clicking Save Settings Once you have clicked Save Settings you will be shown a page which will enable you to navigate to the embedded web pages again Flexor 151 Network Settings Updated Flexor 151 has been manually configured with the IP address 192 168 0 45 In a few moments you should be able to visit the management web pages http 192 168 0 45 The VoiceConnect application can help you re connect to your Flexor 151 If you are not using VoiceConnect it is possible to determine the management web page URL using an attached telephone If no diagnostic message plays when you lift the reciever press twice else let the message finish and then press Click on the http network address link to return to the management web pages 46 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manual 9 IVR Network Configuration 9 IVR Network Configuration Accessing the Network Configuration Menu To access the IVR Network Configuration menu Lift the handset If the product is working correctly and you hear no diagnostic message Press to reach t
50. onnections The rear panel contains the ports for the unit s phone data and power connections Er if Figure 3 4 Flexor 151 Rear Connectors and Connections Cable Function To Power Connects to the power supply using the supplied Adaptor power cable To Phone Connects to the phone using your existing phone cable If required an adaptor is supplied to convert your phone connector type to the right connector type for the socket on the device To Phone Line Connects to your phone line using the supplied phone cable To Broadband Connects to your Broadband Modem Router using the Modem Router supplied Ethernet cable To PC Connects to your PC using an Ethernet cable VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon flexor Analogue Telephony Adaptor User Manual 4 Configuring the device 4 Configuring the device Note www voipon co uk This chapter provides basic instructions for connecting the Flexor 151 to your phone a computer or LAN and to the Internet and instructions on configuring the device This chapter assumes that you have already established a broadband service with your Internet service provider ISP These instructions provide a basic configuration that should be compatible with your home or small office network setup Refer to the subsequent chapters for additional configuration instructions Installing the Software Before
51. ook Flexor 151 Call History Call Management rea update delete and call Control Flexor 151 settings and address book view diagnostics This is the first page displayed each time you access the Web pages From other PCs To access the Web pages from a PC which is not running Windows follow the procedure below 1 From any of the LAN computers launch your web browser type the network address of the device in the web address or location box and press Enter on your keyboard http network address For more information on discovering the network address that needs to be entered for your device refer to Step 7b Accessing the web pages without using VoiceConnect on page 17 2 The Welcome page is displayed 30 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Web pages overview The web pages can be used to configure your device and to view information about the current settings of the device The Home page is the first page displayed each time you log in to the Web pages This page is divided into two areas Messages area Configuration area Messages area The Messages area is the area where important status information is displayed Examples of status messages appearing in this area are Information on whether or not your VoIP connection is operational If it is not working a link is pr
52. out prior written permission of Vovida Networks Inc THIS SOFTWARE IS PROVIDED AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT ARE DISCLAIMED IN NO EVENT SHALL VOVIDA NETWORKS INC OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT DAMAGES IN EXCESS OF 1 000 NOR FOR ANY INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This software consists of voluntary contributions made by Vovida Networks Inc and many individuals on behalf of Vovida Networks Inc For more information on Vovida Networks Inc please see http www vovida org 60 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 or Analogue Telephony Adaptor User Manual 13 Copyright notices Internet Software Consortium Camrivox products include software from the Internet Software Consortium under the following conditions Copyright c 1995 1996 1997 1998 The Internet Software Consortium All rights reserved Redi
53. ovided to help diagnose any problems Ifa new software upgrade is available for your Flexor 151 a link will be provided to install it Indication if you have any voice mail waiting Configuration area The Configuration area contains a set of options which you can use to configure the Flexor 151 The remaining sections of this guide describe the options contained in the Configuration area of the web page 31 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Managing Accounts A It is not possible to change your account details if your Flexor 151 was automatically configured by your Voice over IP Note operator In this section you can reconfigure your VolP account settings You may wish to do this for several reasons To correct a mistake in your original configuration To switch to an alternative VolP account To update your account name but leave the other account settings unchanged To view or modify your VolP account settings click on the Accounts button on the Welcome page The Accounts window is displayed camnrIvox internet telephony simplified Flexor 151 Messages Mon 21 Aug 2006 20 25 BST change Flexor 151 is connected and working properly for more information click here Flexor 151 Accounts Manual Setting Click here to use the Flexor 151 configuration wizard Account Setti
54. ow the procedure below Choose the time zone from the Time zone drop down list box Click on Save Changes The Home page is displayed The Messages window will show the new time zone displayed in the top right corner of the window alongside the time w ol VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Viewing the Call History In the call history subsection of the Flexor 151 web pages you can view recently received calls and recently dialed numbers Viewing recently received calls is useful if you have been away from your phone for a while and wish to check if you have missed any calls To view the Call history for your device click on Call History from the home page The Call History window is displayed Flexor 151 Call History Recent calls please click on a number to dial Received Calls Dialled Calls Today at 13 19 902 Today at 13 21 07709215649 Today at 13 22 07709215649 Today at 13 27 902 The window displays calls that you have made and calls that you have received The call history is cleared following a reboot of the device so the history contains a record of all calls made and received since the last time that the device was rebooted For both received and dialed calls you can dial the number to return the call by clicking the number on the web page For more information refer
55. r Manual 8 Advanced configuration options Changes can be saved by clicking Save Settings RTP and SIP DSCP To change the DSCP used for SIP and RTP Enter the new DSCP into the RTP and SIP fields Changes can be saved by clicking Save Settings Network Settings The Flexor 151 network settings menu can be accessed by clicking the Network Settings link from the Flexor 151 home page There are 4 modes supported by the Flexor 151 Automatic The Flexor 151 will automatically determine the best network settings for your network DHCP The Flexor 151 will only use DHCP This can be used if automatic network setting detection has failed and your network is using DHCP Emulate PC Settings The Flexor 151 will automatically emulate the settings of a single PC attached to the LAN port with the WAN port connected to a broadband connection This configuration mode is used to enable the Flexor 151 to work directly with a Cable Modem or for use in situation where the PC has to login to the network via a web browser for example a campus network or a hotel internet service Manual The Flexor 151 enables you to enter all the required IP settings manually The network settings can also be controlled using IVR See section VR Network Configuration on page 47for more information The network settings menu is shown below and includes information on the current network settings Flexor 151 Network Settings Main Menu Confi
56. ree 5 You dial the number of the transferee and wait for them to answer the call 6 After speaking to the transferee and confirming they wish to receive the transferred call you simply hang up your phone to connect the other two parties Blind transfer A blind transfer is similar to an attended transfer but works as follows steps 5 and 6 are different from the steps above 1 The phone rings and you pick up to speak to the new caller 2 You decide that they need to be transferred to another person 3 You place the caller on hold by pressing the Recall button described in Recall Hook flash functionality on page 20 4 You are presented with a dial tone enabling you to call the person to whom you wish to transfer the call the transferee 5 You dial the number of the transferee However before dialing the number you prefix it with 90 and press at the end So for example to perform a blind transfer to the number 123456 you would dial 90123456 6 Before speaking to the transferee while the phone is still ringing simply hang up your phone to connect the other two parties The incoming caller will be connected while the phone is ringing and will be the first person to speak to the transferee A Note that for billing purposes you may be billed for the call to the transferred number even though you do not have a conversation with them Note 27 VolPon www voipon co uk sales voipon co uk Tel 44 0
57. requirements of Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex II of Directive 1999 5 EC has been followed The technical documentation relevant to the above equipment will be held at Camrivox Ltd The Jeffreys Building St John s Innovation Park Cowley Road Cambridge CB4 OWS United Kingdom David Moorhouse Date 1 October 2006 gt VP Marketing MN Got he Oo NO www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030
58. s been written for the Internet Software Consortium by Ted Lemon lt mellon fugue com gt in cooperation with Vixie Enterprises To learn more about the Internet Software Consortium see http www vix com isc To learn more about Vixie Enterprises see http www vix com 61 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon 4 Declaration of Conformity CATA IVOX _ veccararion oF conform We Camrivox Ltd of The Jeffreys Building St John s Innovation Park Cowley Road Cambridge CB4 OWS United Kingdom declare under our sole responsibility that the product Flexor 151 VoIP Universal Telephone Adaptor to which this declaration relates is in conformity with the following standards and or normative documents EN 60950 1 2001 Information technology equipment safety general requirements EN 55022 1998 Information technology equipment radio disturbance characteristics limits and methods of measurement EN 55024 1998 Information technology equipment immunity characteristics limits and methods of measurement EN 61000 3 2 2000 Electro magnetic compatibility EMC Limits for harmonic current emissions EN61000 3 3 1995 Electro magnetic compatibility EMC Limitation of voltage changes voltage fluctuations and flicker in public low voltage supply systems We hereby declare that the above named product is in conformity to all the essential
59. sing a SIP URI you must use the address book feature of the Flexor 151 as a URI cannotbe entered using your phone s numeric keypad For more information refer to Making outgoing calls using CTI viaan attached PC on page 23 By default the Flexor 151 will give you 4 seconds to complete dialing a number after the last digit has been pressed However if you dial the number quickly and want to be connected immediately you can dial at the end of the number to tell the Flexor 151 that no more digits will follow and not to wait 4 seconds N Your Voice Over IP operator may have configured your unit p to dial immediately as soon as a valid phone number has been entered Making a PSTN call By default outgoing calls are made over VolP But in some situations you may prefer for the call to be made over your land line N Your Voice Over IP operator may have configured certain gt phone numbers to be dialed automatically over your land Note line without you needing to follow the instructions below To force a call to go out over your land line instead of VolP do the following Lift your telephone receiver The dial tone you hear will be your VoIP dial tone Press the Recall button on your telephone to indicate you wish to make a land line call The button is often labeled Recall or sometimes just R See Recall Hook flash functionality on page 26 for more information on how to use the Recall button 22 VolPon www vo
60. stribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name of The Internet Software Consortium nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE INTERNET SOFTWARE CONSORTIUM AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE INTERNET SOFTWARE CONSORTIUM OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This software ha
61. successful you will see the following window Flexor 151 Updating Firmware Update Completed OK Firmware update successful Please click here to reboot the Flexor 151 and start using the new software Diagnostic messages From the web pages The device can run through a series of self tests to check that every part of the system is working correctly The tests include Perform a network check of all network connections including the Gateway and DNS Gateway WAN port and LAN port check DHCP server check NAT check VoIP Account information check To perform the diagnostic checks follow the procedure below Select the Flexor 151 option from the main management web page 7 Click on the Diagnostics link at the top of the window After a short pause while the checks are run the following window is displayed containing a report about all the checks that have been run Flexor 151 Status Diagnostics Gathering diagnostics complete Internet Connectivity IP Address 192 168 0 3 Gateway 192 168 0 1 Ping OK DNS 212 159 13 49 Ping OK Detailed Internet Information The WAN port is connected to the Internet The LAN port is connected to the local network Using DHCP to determine IP address DHCP Server on port connected to the Internet DHCP Server MAC 00 09 5b de 76 4c NAT Type Port Restricted NAT Voice Account Information Region United Kingdom Provider VoipTalk User Name 84444956 Reg code 200
62. t Ifyou would like to keep some of the settings you have configured for the device click on the check box alongside the setting that you want to preserve and then click on Reset and Restart The web browser window is closed and the device Is reset If you can t access the web pages it is also possible to reset the device by powering up the device with the call divert button held down Hold down this button until the Answer Note Phone and E Mail LEDs flash alternately on the device Release the call divert button When the LEDs stop flashing alternately the device has then been reset to factory defaults 48 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 10 Troubleshooting Upgrading the firmware During the firmware update you must not remove power from the Flexor 151 or damage could occur You should always use the management web pages to reboot your unit do not f remove the power cable When in doubt wait several minutes Warning to let the unit go idle before removing the power From time to time new firmware upgrades will become available for your Flexor 151 which can be downloaded over the Internet and then automatically installed on the device From the web pages you can check if there is a firmware update available and if there is an update you can download and install the firmware on the device Alternatively you may
63. t telephony simplified Tae Messages Tue 01 Aug 2006 18 09 GMT change Flexor 151 is Accounts Manage VoIP accounts Call History View and dial from call history Address Book Add update delete and call Control Flexor 151 settings and from address book view diagnostics Setup complete The above steps are the only configuration tasks that are required in order to begin using your Flexor 151 Subsequent telephone calls will now default to using VoIP instead of the PSTN land line For more information about the Flexor 151 management web pages refer to Managing the device on page 29 19 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexo r Analogue Telephony Adaptor User Manual 4 Configuring the device Testing your Setup Once you have connected and configured your network to include the device you should check the following to ensure that everything is working correctly Verify that the LEDs are illuminated as described in Buttons and LED indicators on page 11 If the LEDs are illuminated as expected test your Internet connection from a LAN computer To do this open your web browser and type the URL of any external website such as Attp www yahoo com Make a test telephone call to see that all is working confirming that the VoIP LED is illuminated during the call If any of the above checks have failed then refer to 7roubleshooting on page 4 7for
64. t the number has been selected Lift the phone receiver and the number will be dialed automatically Using the Address book You can dial a number from your PC using the Flexor 151 built in Address book Follow the procedure below Click on the Voice Connect application icon to display the the Flexor 151 management web pages Click on the Address Book link The Address Book page is displayed containing the names and numbers of your contacts Click on the number you wish to call The phone will briefly ring to confirm that the number has been selected Lift the phone receiver and the number will be dialed automatically Using Click to Dial Click to Dial is a feature that enables you to dial any phone number or SIP URI that is on your Windows desktop For example you could have received a phone number in an email or found it on a web page To use the Click to dial feature follow the procedure below 23 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 or Analogue Telephony Adaptor User Manua 5 Making and receiving phone calls Highlight the phone number on the screen and copy it to the clipboard usually by pressing Ctrl C or right clicking and choosing Copy from the menu displayed Right click on the Voice Connect application icon in the bottom right of your Desktop Choose the option Dial lt number gt from the menu displayed Where number is the number you have copied
65. tings to meet the needs of your network You can access the web pages through your web browser from any PC on the same local network as the Flexor 151 This chapter contains the following sections Accessing the Web pages Web pages overview Accounts Region Address Book Call History Call Management Flexor 151 29 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Accessing the Web pages To access the Web pages you need the following APC or laptop connected to the Ethernet port on the device Aweb browser installed on the PC The procedure to follow to access the pages is different depending on the operating system of your PC From a Windows PC using VoiceConnect To access the Web pages from a Microsoft Windows PC with the Vo ce Connect application installed follow the procedure below 1 From the PC double click on the Voice Connect icon in the Quick launch toolbar on the Windows Desktop A web browser will be launched displaying the Flexor 151 management web pages Can lVvOx internet telephony simplified Messages Tue 01 Aug 2006 18 09 GMT change Flexor 151 is connected and working properly for more information click he Accounts Region Manage VoIP accounts Set regional information Manage advanced call features iew and dial from cal Address B
66. tntnstnntnnntnntnnnna 9 Emergency Calar 9 3 Getting to know the device sesessssseeeeseeerese 10 Parts Check iiicicten idl avian nn 10 Buttons and LED indicators ceeeeeeeeeeeeeeteeeeeeeeeeeneeees 11 Ports And connections ssassn aaa 14 4 Configuring the device sssseeseeeesseeeesser reee 15 Installing the SoftWare cerrercncancncccnranaiien 15 Connecting the Hardware cceceecseeeeceeeeeeteeeeeeeeeenes 15 Step 1 Connect the Ethernet cables and telephone LIV EEEE EEE EE A A 16 Step 2 Attach the power Connector essees 16 Configuring the Flexor 151 s ssssssssssssiesnessrresrresnrrnsrrnssre 17 Step 1a Accessing the web pages using VOICCCONNC Cla shanna 17 Step 1b Accessing the web pages without using VolCeConne Ch iii iietidaaneidiiiaehenidiitiaehieiien 17 Step 2 Configuration Pages cccsccesceeeeeeeeees 17 Step 3 Configure your COUNLIY eeeeeeseeeeeteeeeteeeee 18 Step 4 Configure your VoIP account 18 Setup COMPLete ce eeeeeeeeeeeeeeeeeeeeeeeaeeeaeeeeaeeeneateeas 19 Testing your Satusi a 20 5 Making and receiving phone calls 005 21 Receiving Call Sraid 21 Making outgoing calls using your phone c cceeee 22 Making VoIP Call sssrini rassisid 22 Making a PSTN Callis iussisse eiia 22 Making outgoing calls using CTI via an attached PC 23 Using the Call History page ssssssssssssereesserserseenes 23 3 VolPon www voipon co uk sales voipon co uk Tel
67. wever no configured ard will help the Flexor Flexor 151 Configuration Wizard ase select a service provider from the following list VompTalk v ws all service providers Click here if your service provider is not listed to enter settings manually en na Choose the name of your ITSP Internet Telephony Service Provider from the list box If your ITSP is not displayed in the list box click on the here link to enter your settings manually Refer to Managing Note Accounts on page 32 for more information Click on Next gt Now enter your VolP account details 18 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 4 Configuring the device canrIvox internet telephony simplified Er Messages Tue 01 Aug 2006 18 05 GMT hange Flexor 15 Flexor 151 Configuration Wizard Please enter your user name and password for VoipTalk User Name Password Confirm Password Your name Back Finish Your ITSP should have provided you with a user name and password either by email or by post Enter these details along with optionally your own name Click on Finish A message is displayed briefly informing you that the device is contacting your ITSP to verify your account details Click on Return Home The home page is displayed with a message informing you that the device is connected and working properly can rIVOX interne
68. y language or transmitted in any form or by any means electronics mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of Camrivox Ltd 59 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 or Analogue Telephony Adaptor User Manual 13 Copyright notices Vovida Camrivox products include software from Vovida Networks Inc under the following conditions The Vovida Software License Version 1 0 Copyright c 2000 Vovida Networks Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 The names VOCAL Vovida Open Communication Application Library and Vovida Open Communication Application Library VOCAL must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact vocal vovida org 4 Products derived from this software may not be called VOCAL nor may VOCAL appear in their name with
69. zed access After entering the Pin number successfully you will be presented with a VoIP dial tone Now you can dial the number you really want and make a call over VoIP from your mobile phone Setting up Call divert To enable call diversion for all incoming land line calls edit the Call Management web page as described below Enter the phone number to which calls should be diverted to in the Call Divert Number field Select the Enable radio button in the Unanswered call actions section Enter a value in the Number of rings before action field This value specifies the number of rings after which you wish calls to be diverted Select the Divert to Call Divert number radio button in the Please select action section Click on Save Settings The home page is displayed Now if a call is received after waiting the specified number of rings the Flexor 151 will divert the call to the specified number Note that your VoIP account will be billed for the diverted part of the call 40 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 flexor Analogue Telephony Adaptor User Manual 7 Managing the device Setting up Voicemail redirection To enable redirect to voicemail on the Flexor 151 for all incoming calls edit the Call Management web page as described below Select the Enable radio button in the Unanswered call actions section Enter a value in the Number of r

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