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1. Gateway IP address Same as Menu option 02 5 DNS Server IP address Same as Menu option 02 Preferred Vocoder Enter 9 to go to the next selection in the list PCM U PCM A G 723 G 729 ILBC G 726 WAN Port Web Access Enter 9 to toggle between enable disable The current Firmware Server IP address is announced Enter 12 digit new IP address The current Config Server Path IP address 1s Address announced Enter 12 digit new IP address Upgrade Protocol Upgrade protocol for firmware and configuration update Enter 9 to toggle between TFTP HTTP N p lt 03 04 O O NO 13 14 15 10 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Firmware Version Firmware version information Firmware Upgrade Firmware upgrade mode Enter 9 to rotate among the following three options always check check when pre suffix changes never upgrade Direct IP Calling When entered user will be prompted a dial tone dial a 12 digit IP address to make a direct IP call For details see 4 2 2 Make a Direct IP Call RESET Enter 9 to reboot the device or Enter MAC address to restore factory default setting For details see section 8 Invalid Entry Automatically returns to Main Menu NOTES e Once the LED button is p
2. 6dB generates the highest volume and 6dB generates the lowest volume Call Progress Tones Using these settings users can configure various call progress tone frequencies and cadences according to their country standard By default they are set to North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported 6 2 4 Saving the Configuration Changes Once a change is made users should click on the Update button in the Configuration page The HandyTone 486 will then display the following screen to confirm that the changes have been saved Your configuration changes have been saved They will take effect on next reboot Reboot 35 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 2 5 Rebooting the HandyTone 486 from remote The user administrator of the HandyTone 486 can remotely reboot the HandyTone 486 by pressing the Reboot button at the bottom of the configuration page Once done the following screen will be displayed to indicate that rebooting is underway The device is rebooting now You may relogin
3. 3 7 for Mon Tue Sun or O which means the daylight saving rule is not based on week days but based on the day of the month hour hour 0 23 minute minute 0 59 If weekday is O it means the date to start or end daylight saving is at exactly the given date In that case the day value must not be negative If weekday is not zero and day is positive then the daylight saving starts on the first day th iteration of the weekday 1st Sunday 3rd Tuesday etc If weekday us not zero and day is negative then the daylight saving starts on the last day th iteration of the weekday last Sunday 3rd last Tuesday etc The saving is in the unit of minutes The saving time may also be preceded by a negative sign 1f subtraction 1s desired instead of addition The default value for Automatic Daylight Saving Time Rule shall be set to 04 01 7 02 00 10 1 7 02 00 60 which is the rule for US Examples US Canada where daylight saving time is applicable 04 01 7 02 00 10 1 7 02 00 60 This means the daylight saving time starts from the first Sunday of April at 2AM and ends the last Sunday of October at 2AM The saving is 60 minutes 1hour PSTN Access Code Default is 00 User can switch the phone to PSTN line connected to the Line port of ATA and make outgoing calls Device Mode Default is NAT router mode HandyTone 486 Rev 2 0 can be configured in Bridge mode so the dev
4. for any purpose without the express written permission of Grandstream Networks Inc VolPon www voipon co uk salestWvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 4 1 4 Product Overview Key Features Supports SIP 2 0 RFC 3261 TCP UDP IP RTP RTCP HTTP ICMP ARP RARP DNS DHCP both client and server NTP PPPoE STUN TFTP etc Built in router NAT Gateway and DMZ port forwarding Can also be configured to function as a two Ethernet ports bridge NAT function is disabled Device bridge mode support Powerful digital signal processing DSP to ensure superb audio quality advanced adaptive jitter control and packet loss concealment technology Support various codecs including G 711 PCM a law and u law G 723 1 5 3K 6 3K G 726 32K as well as G 729A and ILBC Support Caller ID name display or block Call waiting caller ID Hold Call Waiting Flash Call Transfer 3 way conference on Rev 2 0 Call Forward in band and out of band DTMF etc Support fax pass through via PCMU or POEMA and T 38 FoIP Fax over IP Support Silence Suppression VAD Voice Activity Detection CNG Comfort Noise Generation Line Echo Cancellation G 168 and AGC Automatic Gain Control Support standard encryption and authentication DIGEST using MD5 and MD5 sess Support for Layer 2 802 1Q VLAN 802 1p and Layer 3 QoS ToS DiffServ MPLS Support automated NAT trav
5. 0 line port can function as PSTN pass through while a HandyTone 486 Rev 1 0 old model no longer shipped line port is just a life line port and will bridge to PSTN only when the device is out of power VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 5 Basic Operations 5 1 Get Familiar with Key Pad and Voice Prompt HandyTone 486 stores a voice prompt menu Interactive Voice Response or IVR for quick browsing and simple configuration To enter this voice prompt menu simply press the button on the HandyTone 486 or pick up the phone and dial The following table shows how to use the voice prompt menu to configure the device Menu Voice Prompt User s Options Enter a Menu Option Enter for the next menu option Enter to return to the main menu Enter 01 06 47 86 or 99 Menu option DHCP Mode or Enter 9 to toggle the selection Static IP Mode If user selects Static IP Mode user need configure all the IP address information Main Menu through menu 02 to 05 If user selects Dynamic IP Mode the device will retrieve all IP address information from DHCP server automatically when user reboots the device IP Address IP address The current WAN IP address is announced Enter 12 digit new IP address if in Static IP Mode Subnet IP address Same as Menu option 02
6. 1s selected then the IP address Subnet Mask Default Router IP address DNS Server primary DNS Server 2 secondary fields will need to be configured These fields are set to zero by default This option specifies the name of the client This field is optional but may be required by some Internet Service Providers Default is blank This option specifies the domain name that client should use when resolving hostnames via the Domain Name System Default is blank This option is used by clients and servers to exchange vendor specific information Default is blank PPPoE username Fill this field if your ISP requires you to use a PPPoE Point to Point Protocol over Ethernet connection PPPoE account password This parameters decides how the displayed date time will be adjusted according to the specified time zone 21 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Daylight Savings This parameter controls whether the displayed time will be daylight savings Time time or not If set to Yes and the Optional Rule 1s empty then the displayed time will be 1 hour ahead of normal time The Automatic Daylight Saving Time Rule shall have the following syntax start time end time saving Both start time and end time have the same syntax month day weekday hour minute month 1 2 3 12 for Jan Feb Dec day l 1 2 3 31 weekday 1 2
7. 600030 HandyTone 486 User Manual Grandstream Networks Inc 3 What is Included in the Package The HandyTone 486 package contains 1 One HandyTone 486 2 One universal power adaptor 3 One Ethernet cable 3 1 Safety Compliances The HandyTone 486 is compliant with various safety standards including FCC CE and C tick Its power adaptor is compliant with UL standard The HandyTone 486 should only operate with the universal power adaptor provided in the package 3 2 Warranty Grandstream has a reseller agreement with our reseller customer End users should contact the company from whom you purchased the product for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number Grandstream reserves the right to remedy warranty policy without prior notification Warning Please do not attempt to use a different power adaptor Using other power adaptor may damage the HandyTone 486 and will void the manufacturer warranty Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical
8. Refresher UAS Specify Refresher Force INVITE Firmware Upgrade VolPon www voipon co uk Grandstream Networks Inc E No E Yes if Yes Call Forwarding amp Call Waiting Disable are supported locally E No E Yes Gif Yes 23 will be disabled E No E Yes cal E in audio g via RTP RFC2833 E via SIP INFO 101 E No E Yes Flash will be sent as a DTMF event if set to Yes 800 ms 600 Ohm North America Bellcore North America 36V E No E Yes reverse polarity upon call establishment and termination time nist gov URI or IP address E No E Yes caller ID will be blocked if set to Yes E E Use From Header 60 seconds Standard NONE 180 in seconds default 180 seconds 90 in seconds default and minimum 90 seconds Use Privacy Header E Yes E No Request for timer when making outbound calls E Yes E No When caller supports timer but did not request one E Yes E No Use timer even when remote party does not support E UAC E UAS E Omit Recommended E UAC E UAS When UAC did not specify refresher tag E Yes E No Always refresh with INVITE instead of UPDATE Upgrade Via E TFTP E HTTP Ze sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc and Provisioning fm grandstream com gs Firmware Server Path fm grandstream convgs Config Server Path Firmware File Prefix Firmware File _ Config File
9. Transport Control Protocol defined in REC 3550 a sister protocol of the Real time Transport Protocol RTP It partners RTP in the delivery and packaging of multimedia data but does not transport any data itself It is used periodically to transmit control packets to participants in a streaming multimedia session The primary function of RTCP is to provide feedback on the quality of service being provided by RTP Real time Transport Protocol defines a standardized packet format for delivering audio and video over the Internet It was developed by the Audio Video Transport Working Group of the IETF and first published in 1996 as RFC 1889 Session Description Protocol is a format for describing streaming media initialization parameters It has been published by the IETF as RFC 2327 Session Initiation Protocol An IP telephony signaling protocol developed by the IETF RFC3261 SIP is a text based protocol suitable for integrated voice data applications SIP is designed for voice transmission and uses fewer resources and is considerably less complex than H 323 All Grandstream products are SIP based Simple Traversal of UDP over NATS is a network protocol allowing clients behind NAT or multiple NATs to find out its public address the type of NAT it is behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between two hosts that are both behind NAT routers The p
10. a dial tone 2 A then dial C s number followed by or wait for 4 seconds 3 IFC answers the call A and C are in conversation Then A can hang up to complete transfer 4 If C does not answer the call A can press FLASH back to talk to B NOTE e When Attended Transfer failed and A hang up HandyTone 486 will ring user A back again to remind A that B is still on the call A can pick up the phone to restore conversation with B 13 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 5 2 6 3 way Conferencing HandyTone 496 supports 3 way conference in two styles star code style or Bellcore style 5 2 6 1 Star Code Style 3 way Conference Assuming that call party A and B are in conversation A wants to bring C in a conference 1 A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 A dials 23 then C s number then or wait for 4 seconds 3 IfC answers the call then A press flash to bring B C in the conference 4 If C does not answer the call A can press flash back to talk to B 5 2 6 2 Bellcore Style 3 way Conference Bellcore style 3 way conference is also supported To do this user needs to enable Use Bell style 3 way Conference in FXS1 or FXS2 web configuration Assuming that call party A and B are in conversation A wants to bring C in a conference 1 A p
11. by clicking on the link below in 30 seconds Click to relogin 6 3 Configuration through a Central Server Grandstream HandyTone ATAs can be automatically configured from a central provisioning system When HandyTone ATA boot up it will send TFTP or HTTP request to download configuration file cfg000b82xxxxxx where OOOb82xxxxxx is the MAC address of the HandyTone ATA The configuration files can be downloaded via TFTP or HTTP from the central server A service provider or an enterprise with large deployment of HandyTone ATA can easily manage the configuration and service provisioning of individual devices remotely from a central server Grandstream provides a licensed provisioning system called GAPS that can be used to support automated configuration of HandyTone ATA GAPS Grandstream Automated Provisioning System uses enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual HandyTone ATA for firmware upgrade remote reboot etc Grandstream provide GAPS Grandstream Automated Provisioning System service to VoIP service providers It could be either simple redirection or with certain special provisioning settings Initially upon booting up Grandstream devices by default point to Grandstream provisioning server GAPS based on the unique MAC address of each device GAPS provision the devices with redirection settings so that they will be redirected to custo
12. for ITSP Internet Telephone Service Provider Select the ATA to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events e product model version on boot up INFO level e NAT related info INFO level e sent or received SIP message DEBUG level e SIP message summary INFO level e inbound and outbound calls INFO level e registration status change INFO level e negotiated codec INFO level e Ethernet link up INFO level e SLIC chip exception WARNING and ERROR levels e memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS_LOG device MAC address error code error message Here is an example May 19 02 40 38 192 168 1 14 GS_LOG 00 0b 82 00 a1 be 000 Ethernet link is up 33 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Session Expiration Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Firmware Upgrade and Provisioning Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix VolPon www voipon co uk Grandstream Networks Inc Grandstream implemented SIP Session Timer The session
13. listens and transmits It is the base RTP port for channel 0 When configured channel O will use this port_value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 2 for RTP and port_value 3 for its RTCP The default value is 5004 Default No If set to Yes the device will pick randomly generated SIP and RTP ports This is usually necessary when multiple HandyTone ATAs are behind the same NAT This setting decides whether the NAT traversal mechanism is activated It should be set to Yes if the device is behind a NAT router If no outbound proxy is configured a STUN server needs to be set to activate STUN detection mechanism Usually ITSP will provide these settings If this field is set to Yes then the device will periodically every Keep alive interval send a dummy UDP packet to the SIP server to pinhole the NAT Default 1s 20 seconds The minimum value allowed is 10 seconds This is the interval of sending dummy UDP packet to keep the NAT pin hole open If configured the NAT IP address will be used in SIP SDP message Default is blank SIP Extension to notify SIP server that the unit is behind the NAT Firewall Default 1s No When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically 31 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Offhook Auto Dial Enable Cal
14. needs to update the settings and reboot the device If the configured firmware server is found and a new code image is available the HandyTone ATA will attempt to retrieve the new image files by downloading them into the HandyTone ATA s SRAM During this stage the HandyTone ATA s LEDs will blink until the checking downloading process is completed Upon verification of checksum the new code image will then be saved into the Flash If TFTP HTTP fails for any reason e g TFTP HTTP server is not responding there are no code image files available for upgrade or checksum test fails etc the HandyTone ATA will stop the TFTP HTTP process and simply boot using the existing code image in the flash e Firmware upgrade may take as long as 1 to 20 minutes over Internet or just 20 seconds if it is performed on a LAN It is recommended to conduct firmware upgrade in a controlled LAN environment if possible For users who do not have a local firmware upgrade server Grandstream provides a NAT friendly TFTP server on the public Internet for firmware upgrade Please check the Services section of Grandstream s Web site to obtain our public TFTP server s IP address e Alternatively user can download a free TFTP or HTTP server and conduct local firmware upgrade A free windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm Our latest official release can be downloaded from http www grandstre
15. 0 MHz each 40 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc divided into 24 time slots of 10ms and twelve full duplex accesses per carrier for a total of 120 possible combinations A DECT base station an RFP Radio Fixed Part can transmit all 12 possible accesses time slots simultaneously by using different frequencies or using only one frequency All signaling information 1s transmitted from the RFP within a multiframe 16 frames Voice signals are digitally encoded into a 32 kbit s signal using Adaptive Differential Pulse Code Modulation DNS Short for Domain Name System or Service or Server an Internet service that translates domain names into IP addresses DID Direct Inward Dialing Direct Inward Dialing The ability for an outside caller to dial to a PBX extension without going through an attendant or auto attendant DSP Digital Signal Processing Using computers to process signals such as sound video and other analog signals which have been converted to digital form Digital Signal Processor A specialized CPU used for digital signal processing Grandstream products all have DSP chips built inside DTMF Dual Tone Multi Frequency The standard tone pairs used on telephone terminals for dialing using in band signaling The standards define 16 tone pairs 0 9 and A F although most terminals support only 12 of
16. 80 HT486 REV 2 0 ET E A C 1 0 8 32 Bootloader 1 0 8 11 Configuration Version HTML 1 0 8 32 VOC System Up Time 0 day s 5 hour s 6 minute s Registered Yes PPPoE Link Up NAT NAT Mapped IP NAT Mapped Port Total Inbound Calls Total Outbound Calls Total Missed Calls disabled detected NAT type is port restricted cone 67 153 142 88 5060 0 0 0 Total Call Time in minutes Total SIP Message Sent 23 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Total SIP Message Received Total RTP Packet Sent Total RTP Packet Received Total RTP Packet Loss MAC Address The device ID in HEX format This is very important ID for ISP troubleshooting WAN IP Address This field shows WAN port IP address Product Model This field contains the product model info such as HT486 Rev 2 0 Software Version Program This is the main software release This number is always used for firmware upgrade Current release is 1 0 8 32 Bootloader current version is 1 0 8 11 HTML current version 1 0 8 32 VOC current version is 1 0 0 12 System Uptime This shows how long the device has been up since the last reboot Registered This shows whether the unit is registered to service provider s server or not PPPoE Link Up This field shows whether the PPPoE connection is up if the HandyTone ATA 1s connected t
17. Diff Serv or Precedence value 0 0 802 1Q VLAN Tag 802 1p priority value 0 7 0 0 802 1Q VLAN Tag 802 1p priority value 0 7 E No E Yes E No E Yes E No E Yes E Yes E No E Yes E No 3600 in seconds default 1 hour max 45 days E E x No Yes use Yes only if proxy supports 484 response E No E Yes this prefix string 1s added to each dialed number A in seconds default is 4 seconds E E nn p e No Yes if set to Yes will function as the Dial key 5060 default 5060 5004 1024 65535 default 5004 E E E No Es stun mycompany com Yes STUN server 1s URI or IP port 20 in seconds default 20 seconds used in SIP SDP message if specified E E Yes send periodical SUBSCRIBE for Message Waiting Indication User ID extension to dial automatically when offhook 26 No Yes No do not send SUBSCRIBE for Message Waiting Indication sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Enable Call Features Use Bell style 3 way Conference Disable Call Waiting Send DTMF DTMF Payload Type Send Flash Event Onhook Threshold FXS Impedance Caller ID Scheme Onhook Voltage Polarity Reversal NTP Server Send Anonymous Anonymous Method Time to ring Special Feature Syslog Server Syslog Level Session Expiration Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify
18. Prefix Config File Postfix Automatic Upgrade gt 1008 E No E Yes check for upgrade every minutes default 7 days Always Check for New Firmware a Check New Firmware only when F W pre suffix changes E Always Skip the Firmware Check Firmware Key in Hexadecimal Representation Authenticate Conf File E No Yes cfg file would be authenticated before acceptance 1f set to Yes Lock keypad update En No E Yes configuration update via keypad is disabled if set to Yes Allow conf SIP Account R in Basic Settings ES No E Override MTU Size 0 Volume Amplification P 0dB default i OdB default Call Progress Tones Frequency 1 Frequency 2 ON x10ms OFF x10ms Hz Hz C1 C2 C3 C1 C2 C3 Dial Tone 350 440 po fo Recall Dial Tone 350 440 pro pro Message Waiting 350 440 pro pro Confirmation 350 440 pro pro Audible Ringing 44000 KC 20000 4000 Busy Tone 480 620 so so Reorder Tone KC 6 pa pas Receiver 1900 260 to Offhook Tone sate ort att Yes 28 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Admin Password SIP Server Outbound Proxy SIP User ID Authenticate ID Authentication Password Name Home NPA Preferred Vocoder G723 Rate iLBC frame size iLBC payload type Silence Suppression VolPon www voipon co uk Grandstream Networks Inc Administrator password Onl
19. User Manual HandyTone 486 Analog Telephone Adaptor For Firmware Version 1 0 8 32 Grandstream Networks Inc www grandstream com VolPon www voipon co uk salestWvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Table of Contents E WELCOME dc ad ES E R aa 4 2 INSTALLATION ona cocsvascasasessucccentseesieeeeis 5 3 WHAT IS INCLUDED IN THE PACKAGE coccccconoccnocconcconoconoccnncconoccnoccnncccnoccnnocnnos 7 Sl SAFETY COMPLIANCE Stansted 7 IP WARRANT e T RAE ee 7 PRODUCT OW ERY DEW oiinscciisenltis ass ihe aes 8 4l KEY FEATURE Soeria a a E 8 42 HARDWARE SPECIFICATION casada 9 S BASIC OPERATTIO NS comia ds 10 5 1 GET FAMILIAR WITH KEY PAD AND VOICE PROMPT ooocccnnccnnnnocononoconcnnnonnnnacnnanarononnnos 10 32 AMARE PHONE CALLS aaa 11 5 2 1 Calling phone or extension numbers cccccoooonncnnnnncnnnncnnnnnononnnnnnnnnnnnnnnnnnnnnananinnns Il 322 Direct IPF COWS O eas 12 TA OC TON Alsa 12 ALAS CAU WAIN tattoo dto l aces cud 12 A MOON TAS Cl AA A ces iatieoasarmiacanaethcnconnciin taal 153 a A AAA ATR RTA A A A UREPORT TRO CAT RRR RA 13 3 25 2 Attended rante a it canines it oe ered a abe eed dee ee 13 ZO SWAY CON T NCIA D aa EE iii 14 5 2 6 1 Star Code Sty le 3 way Conferentie ia A A A A AA A AAA ica 14 3202 Bellcore Style Way Con ereite kenean enn ean ata dua tein ino idad daa 14 HAL ASTIN POSS Thron CLEAN AAA its 14 Ir CALLE TATORT coo aaa E as
20. al Grandstream Networks Inc 2 Installation HandyTone 486 Analog Telephone Adaptor is an all in one VoIP integrated device designed to be a total solution for networks providing VoIP services The HandyTone 486 VoIP functionalities are available via a regular analog telephone The following photo illustrates the appearance of a HandyTone 486 LORaMiEW Side Views RJ45 RJ11 e 10M Ethernet LAN WAN Phone mM 45V 1200mA BUTTON RJIT RED LED Phone Line GREEN LED Tine Interconnection Diagram of the HandyTone 486 Internet ADSL Cable Modem Ethernet Analog Phone WAN LINE PHONE PSTN Cordless Phone LAN PC PC PC Fax 5 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Following are the steps to install a HandyTone 486 1 Connect a standard touch tone analog telephone or fax machine to PHONE port Connect a PSTN telephone line to LINE port optional Insert the Ethernet cable into the WAN port of HandyTone 486 and connect the other end of the Ethernet cable to an uplink port a router or a modem etc Connect a PC to the LAN port of HandyTone 486 Insert the power adapter into the HandyTone 486 and connect it to a wall outlet Please follow the instructions in section 6 2 1 to configure the HandyTone 486 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245
21. am com y firmware htm Unzip the file and put all of them under the root directory of the TFTP server Put the PC running the TFTP server and the HandyTone ATA in the same LAN segment Please go to File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade Start the TFTP server in the HandyTone ATA s web configuration page configure the Firmware Server Path with the IP address of the PC update the change and reboot the unit Please be advised that our client will pull out firmware from the WAN side if 37 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc the TFTP server is connected to the device s LAN port the firmware upgrade will not work by design 7 2 Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP Config Server Path is the TFTP or HTTP server path for configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers 1 e P2 is a
22. assigned with a PSTN like number such as 6265556789 most likely you just follow the 11 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc rule to dial 16266667890 as 1f you were calling from a regular analog phone followed by pressing the or wait for 4 seconds 5 2 2 Direct IP calls Direct IP calling allows two parties that is a HandyTone with an analog phone and another VoIP Device to talk to each other in an ad hoc fashion without a SIP proxy This kind of VoIP calls can be made between two parties 1f e Both HandyTone ATA and other VoIP Device e another HandyTone ATA or Budgetone SIP phone or other VoIP unit have public IP addresses or e Both HandyTone ATA and other VoIP Device are on the same LAN using private IP addresses or e Both HandyTone ATA and other VoIP Device can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ To make a direct IP to IP call first pick up the analog phone or turn on the speakerphone on the analog phone then access the voice menu prompt by dial or press the button on the HandyTone 286 and dials 47 to access the direct IP call menu User will hear a voice prompt Direct IP Calling and a dial tone Enter a 12 digit target IP address to make a call Destination ports can be specified by 66 99 using 4 encoding fo
23. curity protection Name optional e g John Doe Home NPA Advanced Options Preferred Vocoder current setting is PCMU in listed order Choice 1 current setting is PCMA choice 2 current setting is G723 choice 3 current setting is G729 choice 4 current setting is 1726 32 choice 5 current setting is iLBC choice 6 current setting is PCMU choice 7 G723 rate E 6 3kbps encoding rate E 5 3kbps encoding rate LBC frame size E 20ms E 30ms 97 iLBC payload type between 96 and 127 default is 97 Silence Suppression E No E Yes 25 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Voice Frames per TX Fax Mode Layer 3 QoS Layer 2 QoS VoIP Layer 2 QoS PC Allow incoming SIP messages from SIP proxy only Use DNS SRV User ID is phone number SIP Registration Unregister On Reboot Register Expiration Early Dial Allow outgoing call without Registration Dial Plan Prefix No Key Entry Timeout Use as Dial Key local SIP port local RTP port Use random port NAT Traversal keep alive interval Use NAT IP Proxy Require SUBSCRIBE for MWI Offhook Auto Dial VolPon www voipon co uk Grandstream Networks Inc 2 up to 10 20 32 64 for G711 G726 G723 other codecs respectively E T 38 Auto Detect Pass Through 48
24. d Access of the device configuration pages 17 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 6 2 Configuring HandyTone 486 with Web Browser HandyTone 486 has an embedded Web server that will respond to HTTP GET POST requests It also has embedded HTML pages that allow a user to configure the HandyTone 486 through a Web browser such as Microsoft s IE and AOL s Netscape 6 2 1 Access the Web Configuration Menu HandyTone 486 s web configuration page can be accessed via LAN or WAN port e From the LAN port Directly connect a computer to the LAN port Open a command window on the computer Type in ipconfig release the IP address etc become 0 0 0 0 Type in ipconfig renew the computer gets an IP address in 192 168 2 1 by default Open a web browser type in the default gateway IP address You will see the login page of the device http 192 168 2 1 e From the WAN port The WAN port HTML configuration option is disabled by default from factory To access the HTML configuration menu from the WAN port first enable the WAN side HTTP access option via IVR option 12 With the WAN side HTTP access enabled then get the WAN IP address of the HandyTone 486 through section 5 1 with menu option 02 The HandyTone 486 s Web Configuration page can be accessed by the following URI via WAN port http HandyTone IP A
25. d when IPv4 is used over Ethernet ATA Analogue Telephone Adapter Covert analogue telephone to be used in data network for VoIP like Grandstream HT series products CODEC Abbreviation for Coder Decoder It s an analog to digital A D and digital to analog D A converter for translating the signals from the outside world to digital and back again CNG Comfort Noise Generator geneate artificial background noise used in radio and wireless communications to fill the silent time in a transmission resulting from voice activity detection DATAGRAM A data packet carrying its own address information so it can be independently routed from its source to the destination computer DECIMATE To discard portions of a signal in order to reduce the amount of information to be encoded or compressed Lossy compression algorithms ordinarily decimate while subsampling DECT Digital Enhanced Cordless Telecommunications A standard developed by the European Telecommunication Standard Institute from 1988 governing pan European digital mobile telephony DECT covers wireless PBXs telepoint residential cordless telephones wireless access to the public switched telephone network Closed User Groups CUGs Local Area Networks and wireless local loop The DECT Common Interface radio standard is a multicarrier time division multiple access time division duplex MC TDMA TDD radio transmission technique using ten radio frequency channels from 1880 to 193
26. ddress where the HandyTone IP Address is the WAN IP address of the HandyTone 486 NOTE e To type IP address into browser to get into the configuration page please strip out the leading 0 s as the browser will parse in octet e g if the IP address is 192 168 001 014 please type in 192 168 1 14 6 2 2 End User Configuration Once this request is entered and sent from a Web browser the HandyTone 486 will respond with the following login screen 18 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Password Login The password 1s case sensitive with a maximum length of 25 characters The factory default password for End User and administrator 1s 123 and admin respectively Only administrator can get access to ADVANCED SETTINGS configuration page NOTE e If you can not log into the configuration page by using the default password please check with your VoIP service provider Most likely the service provider has provisioned the device and configured for you and changed the default password After the correct password is entered into the login screen the embedded Web server inside the device will respond with the following BASIC SETTINGS configuration page End User Password purposely not displayed for security protection 80 Web Port default for HTTP is 80 IP Address E dynamical
27. de may take up to 10 minutes depending on network environment Do not interrupt the firmware upgrading process IP address or domain name of firmware server IP address or domain name of configuration server Default is blank If configured HT486 rev 2 0 will request the firmware file with the prefix This setting is useful for ITSPs End user should keep it blank Default is blank End user should keep it blank Default 1s blank End user should keep it blank Default 1s blank End user should keep it blank 34 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Automatic Upgrade Default is Yes Firmware Key For firmware encryption It should be 32 digit in Hexadecimal Representation End user should keep it blank Authenticate Conf Default is No If set to Yes configuration file would be authenticated File before acceptance End user should use default setting Lock keypad If this parameter is set to Yes except for IVR MENU items 1 to 5 the update configuration update via keypad is disabled Allow conf SIP Default No If set to Yes user ID authentication IP authentication Account password and display name can be configured in BASIC SETTINGS page in Basic Settings Volume Handset volume adjustment RX is for receiving volume TX is for Amplification transmission volume Default values are OdB for both parameters
28. ees 38 7 3 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX cccecescesceccecescecees 38 7 4 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD cccecceceecescecees 38 RESTORE FACTORY DEFAULT SETTING cececsccccccccccccccccccces 39 9 GLEOSSARYOFTERMS 00 aia 40 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 1 Welcome Congratulations on becoming an owner of HandyTone 486 You made an excellent choice and we hope you will enjoy all its capabilities Grandstream s award wining HandyTone 486 is an all in one VoIP integrated access device that features superb audio quality rich functionalities high level of integration compactness and ultra affordability The HandyTone 486 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market Grandstream HandyTone 486 has been awarded the Best of Show product in 2004 Internet Telephony Conference and Expo This document is subject to changes without notice The latest electronic version of this user manual can be downloaded from the following location http www grandstream com user_manuals HandyTone 486UserManual pdf CONFERENCE amp EXPO 2004 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manu
29. en 96 and 127 This enables disables the silence suppression VAD feature of G723 If set to Yes when a silence is detected small quantity of VAD packets instead of audio packets will be sent during this period If set to No this feature 1s disabled 29 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Voice Frames per TX Fax Mode Layer 3 QoS Layer 2 QoS VoIP Layer 2 QoS PC Allow incoming SIP messages from SIP proxy only Use DNS SRV User ID is Phone Number SIP Registration Unregister on Reboot Register Expiration This field contains the number of voice frames transmitted in a single packet When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with the first codec in the above codec Preference List or the actual used payload type negotiated between the 2 conversation parties at run time e g if the first codec is configured as G723 and the Voice Frames per TX is set to be 2 then the ptime value in the SDP message of an INVITE request will be 60ms because each G723 voice frame contains 30ms of audio Similarly if this field is set to be 2 and if the first codec chosen is G729 or G711 or G726 then the ptime value in the SDP message of an INVITE request will be 20ms If the co
30. ersal without manual manipulation of firewall NAT Support device configuration via built in IVR Web browser or encrypted configuration files through TFTP or HTTP server Support firmware upgrade via TFTP or HTTP Support PSTN pass through on Rev 2 0 Support SIP Session Timer Support Syslog on Rev 2 0 Support volume amplification Support configurable Call Progress Tones Ultra compact wallet size and lightweight design great companion for travelers Compact lightweight Universal Power adapter VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual 4 2 Grandstream Networks Inc Hardware Specification The table below lists the hardware specification of HandyTone 486 NOTE Model LAN interface WAN interface FXS telephone port PSTN port Button LED Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance HandyTone 486 IxRJ45 10Base T IxRJ45 10Base T IxFXS 1x PSTN pass through or life line port l Green and red color Input 100 240V AC 50 60 Hz Output SVDC 1200mA UL certified 70mm W 130mm D 27mm H 0 6lbs 0 3kg 40 130 5 5L 10 90 non condensing FE CE e HandyTone 486 has two hardware revisions This information can be found on the label at the bottom of the device The difference between HandyTone 486 Rev 1 0 and HandyTone 486 Rev 2 0 is that a HandyTone 486 Rev 2
31. es flash will be sent as a DTMF event The amount of time the hookflash is pressed that will cause the device to onhook Default is 800ms Selects the impedance of the analog telephone connected to the Phone port Select the Caller ID Scheme to suit the standard of different area e Bellcore North America e CID Canada e DIMF Brazil e DIMF Sewden e DTMF Denmark e ETSI DTME Finland Sweden e ETSI FSK France Germany Norway Taiwan UK CCA Select the onhook voltage to suit different area or PBX Select Polarity Reversal to adapt some call charge billing system Default is NO This is the URI or IP address of the NTP Network Time Protocol server which the HandyTone ATA will use to synchronize the date time 32 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Send Anonymous Anonymous Method Time to Ring Special Features Syslog Server Syslog Level If this parameter is set to Yes user ID will be sent as anonymous essentially blocks the Caller ID from displaying Allows displayed Caller ID to be taken from Privacy Header or From Header The duration of ringing when a call is not answered Default is 60 seconds Default is Standard Choose the selection to meet some special requirements from Soft Switch vendors like Nortel Broadsoft etc The IP address or URL of System log server This feature is especially useful
32. eset Press or the LED button for voice prompt Enter 99 and get the voice prompt Reset Enter the encoded MAC address of the device Wait for 15 seconds ao Oo Pf The device will reboot automatically and restore to factory default setting NOTE e Please be aware by default the HandyTone 486 WAN side HTTP access is disabled After a factory reset the device s web configuration page can be accessed only from its LAN port please refer to instructions in section 6 2 1 for details 39 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line Modems attached to twisted pair copper wiring that transmit from 1 5 Mbps to 9 Mbps downstream to the subscriber and from 16 kbps to 800 kbps upstream depending on line distance AGC Automatic Gain Control is an electronic system found in many types of devices Its purpose is to control the gain of a system in order to maintain some measure of performance over a changing range of real world conditions ARP Address Resolution Protocol is a protocol used by the Internet Protocol IP RFC826 pecifically IPv4 to map IP network addresses to the hardware addresses used by a data link protocol The protocol operates below the network layer as a part of the interface between the OSI network and OSI link layer It is use
33. eta dial tone A dials 87 followed by C s number then or wait for 4 seconds A can hang up NOTE Enable Call Feature has to be set to Yes in web configuration page A can hold on to the phone and wait for one of the three following behaviors A quick confirmation tone temporarily using the call waiting indication tone followed by a dial tone This indicates the transfer is successful transferee has received a 200 OK from transfer target At this point A can either hang up or make another call A quick busy tone followed by a restored call on supported platforms only This means the transferee has received a 4xx response for the INVITE and we will try to recover the call The busy tone is just to indicate to the transferor that the transfer has failed Busy tone keeps playing This means we have failed to receive the second NOTIFY from the transferee and decided to time out Note this does not indicate the transfer has been successful nor does it indicate the transfer has failed When transferee 1s a client that does not support the second NOTIFY such as our own earlier firmware this will be the case In bad network scenarios this could also happen although the transfer may have been completed successfully 5 2 5 2 Attended Transfer Assuming that call party A and B are in conversation A wants to Attend Transfer B to C 1 A presses FLASH on the analog phone or Hook Flash for old model phones to get
34. ian aca 14 IE Call Features Table Star COJO ii 14 Ie PAA A O UIST OOM Neath Br oy me OPS ESR N 15 SS JED EIGHT PATTERN INDICATION toa dioss 16 6 CONFIGURATION GUIDE oia 17 6 1 CONFIGURING HANDYTONE 486 THROUGH VOICE PROMPT cccooccccnccncnoccnnnccnnnccnonocnnns 17 GAR DCP MOE a et Eee eay Sina kt eukss 17 bka STATIC TP MGC vive sirens ica 17 O13 Firmware Server IP Address no 17 O14 Configuration Server IP Address a 17 OAD Uperade TTOTOCO ua 17 OAO FIWE Op rade Mode sois 17 O WAN Fort WEDACCESS aaa 17 6 2 CONFIGURING HANDYTONE 486 WITH WEB BROWSER cccoocccncnoccncnnccnnnnocnnananononnnos 18 6 2 1 Access the Web Configuration MOCnu ccccccccccccccssesesccecccceeeecaeesseeeeeeesssaaaanees 18 022 End USC CONTEO A A taaaancoiienmeass 18 623 Advanced User CONT eral SA Gut eo 24 2 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 0 2 Saving the Confi cura On CHANGES il 35 6 2 5 Rebooting the HandyTone 486 from remote occccccnnnnnnnnonnncnnnnnnnnnnnnnnocnnnnnnnnnnnns 36 6 3 CONFIGURATION THROUGH A CENTRAL SERVER ccccesceccececcescececcescecescscesescscecees 36 1 SOPRTWARE UPGRA DE 00 tevceculecascecacceeeveicdacesdancccecees 37 7 1 FIRMWARE UPGRADE THROUGH TETP HTTP c ccc ee cececcsceccececescecescecesescess 37 7 2 CONFIGURATION FILE DOWNLOAD c cccceccccsceccecescesceccscescescececcessscescescecescsces
35. ice functions as a bridge WAN Side HTTP Default is No The access to configuration page via WAN port is disabled Access This setting has no effect if the device is in Bridge mode Reply to ICMP on Unit will not respond to PING from WAN side if set to No WAN port 22 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Cloned WAN MAC Allow user to set a specific MAC address Set in Hex format Address LAN Subnet Mask Sets the LAN subnet mask Default value is 255 255 255 0 If bridge mode is selected the LAN settings have no effect LAN DHCP Base IP Base IP for the LAN port which functions as a gateway for its LAN Default value is 192 168 2 1 DHCP IP Lease The amount of time that a given IP address will be valid for a LAN client Time Value is set in units of hours Default value is 120hr 5 Days DMZ IP Forward all WAN IP traffic to a specific IP address if no matching port is used by HandyTone 486 itself or in the defined port forwarding Allow user to forward a matching TCP UDP port to a specific LAN IP address with a specific TCP UDP port Port Forwarding In addition to the Basic Settings configuration page end users also have access to the device Status page The following 1s a snap shot of the device Status page Details will be explained next MAC Address WAN IP Address Product Model 192 168 1 1
36. l Features Use Bell style 3 way Conference Disable Call Waiting Send DIMF DTMF Payload Type Send Flash Event Onhook Threshold FXS Impedance Caller ID Scheme Onhook Voltage Polarity Reversal NTP server VolPon www voipon co uk Grandstream Networks Inc This parameter allows a user to configure a User ID or extension number to be automatically dialed upon offhook Please note that only the user part of a SIP address needs to be entered here The HandyTone ATA will automatically append the and the host portion of the corresponding SIP address Note Please write down the IP address of the ATA if you use this feature as it will prevent you to access the IVR and the only way to access the device configuration is via the web configuration page Default is Yes supported locally Advanced call features and feature codes functions are If this parameter is set to Yes user will be able to make Bellcore style 3 way conference 23 will be disabled Default 1s No User can use star codes to enable disable call waiting This parameter specifies the mechanism to transmit DTMF digit There are 3 modes supported in audio which means DTMF is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 or via SIP INFO Multiple selections of DTMF method are supported This parameter sets the payload type for DTMF using RFC2833 Default is No If set to Y
37. ll are conversion of the analog voice signal to digital 42 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc IVR MTU NAT NTP format and compression translation of the signal into Internet protocol IP packets for transmission over the Internet or other packet switched networks the process is reversed at the receiving end The terms IP Telephony and Internet Telephony are often used to mean the same however they are not 100 per cent interchangeable since Internet is only a subcase of packet switched networks For users who have free or fixed price Internet access IP Telephony software essentially provides free telephone calls anywhere in the world However the challenge of IP Telephony is maintaining the quality of service expected by subscribers Session border controllers resolve this issue by providing quality assurance comparable to legacy telephone systems IVR is a software application that accepts a combination of voice telephone input and touch tone keypad selection and provides appropriate responses in the form of voice fax callback e mail and perhaps other media A Maximum Transmission Unit MTU 1s the largest size packet or frame specified in octets eight bit bytes that can be sent in a packet or frame based network such as the Internet The maximum for Ethernet is 1500 byte Network Address Translation Netwo
38. lows the user to specify the time frequency in minutes the HandyTone ATA will refresh its registration with the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days 30 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Early Dial Allow outgoing call without Registration Dial Plan Prefix No Key Entry timeout Use as Send Key Local SIP port Local RTP port Use Random Port NAT Traversal Keep alive interval Use NAT IP Proxy Require Subscribe for MWI Default is No Use only if proxy supports 484 response Default is No When set to Yes the device still has a dial tone and allows user make outgoing calls even if the device is not registered to the SIP proxy Sets the prefix added to each dialed number Default is 4 seconds This parameter allows user to configure the key to be used as the Send or Dial key Once set to Yes pressing this key will immediately trigger the sending of dialed string collected so far If set to No the FF key will then be included as part of the dialed string to be sent out This parameter defines the local SIP port the HandyTone ATA listens and transmits The default value is 5060 This parameter defines the local RTP RTCP port pair the HandyTone ATA
39. ly assigned via DHCP default or PPPoE will attempt PPPoE if DHCP fails and following is non blank DHCP hostname DHCP domain DHCP vendor class ID PPPoE account ID PPPoE password Preferred DNS server fo po po po E statically configured as 19 VolPon www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc IP Address 182 168 1 ve Subnet Mask 255 255 255 0 Default Router wef 168 1 ft DNS Server 1 AKIE DNS Server 2 po fo o fo Time Zone GMT 5 00 US Eastern Time New York O Daylight p7 E 4 1 7 2 0 10 1 7 2 0 60 Savings Time No Yes Optional Rule PSTN Access Code key pattern to use the PSTN line default is 00 NAT Bridge DHCP Server Information amp Configuration Device Mode E NAT Router Bridge WAN Side HTTP E Access No Yes WAN side access to http server will be rejected 1f set to No Reply to ICMP a E on WAN port No Yes Unit will not respond to PING from WAN side if set to No een lan hex format LAN Subnet 255 255 255 0 Mask default 1s 255 255 255 0 LAN DHCP Base 192 168 2 1 IP base IP for the LAN port default is 192 168 2 1 DHCP IP Lease 120 Time in units of hours default is 120 hours or 5 days DMZ IP 0 WAN port LAN IP 0 UDP Only LAN port Protocol UDP Only 0 0 WAN port LAN IP LAN port Pro
40. mer s TFTP or HTTP server for further provisioning Grandstream also provide GAPSLite software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files The GAPSLite configuration tool is now free to end users The tool and configuration template are available for download from http www grandstream com DOWNLOAD Configuration_Tool 36 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP The corresponding configuration settings are in the ADVANCED SETTINGS configuration page 7 1 Firmware Upgrade through TEFTP HTTP To upgrade via TFTP or HTTP the Firmware Upgrade and Provisioning upgrade via field VR option 17 needs to be set to TFTP or HTTP respectively Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP server server name can be in either FQDN or IP address format Here are examples of some valid URL e g firmware mycompany com 6688 Grandstream 1 0 8 32 e g 168 75 215 189 NOTES e Firmware server in IP address format can be configured via IVR Please refer to section 5 1 for instructions If firmware server is in FQDN format it must be set via web configuration interface e Once a Firmware Server Path and the upgrade protocol are set user
41. mum is 60 minutes to have the devices periodically check with either Firmware Server or Config Server whenever they are defined This allows the device periodically check if there are any new changes need to be taken on a scheduled time By defining different intervals in P193 for different devices Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time 38 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 8 Restore Factory Default Setting Warning Restore the Factory Default Setting will DELETE all configuration information of the device Please backup or print out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your service provider Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default The steps are as follows Step 1 Find the MAC Address of the device It is a 12 digits HEX number located on the bottom of the unit Step 2 Encode the MAC address Please use the following mapping 0 9 0 9 A 22 B 222 C 2222 D 33 E 333 F 3333 For example if the MAC address is 000b8200e395 it should be encoded as 0002228200333395 Step 3 To perform factory r
42. ncel Unconditional Call Forward dial 73 and get the dial tone then hang up Busy Call Forward To use this feature dial 90 wait for the dial tone Then dial the forward number ended with wait for dial tone hang up Cancel Busy Call Forward To cancel Busy Call Forward dial 91 and get the dial tone then hang up Delayed Call Forward To use this feature dial 92 wait for the dial tone Then dial the forward number ended with wait for dial tone hang up Cancel Delayed Call Forward To cancel this Forward dial 93 and get the dial tone then hang up will switch to a new channel for a new call Flash Hook When in conversation this action will switch to the new incoming call if user heard the call waiting sound When in conversation and no incoming call heard this action 5 4 FAX HandyTone 486 supports FAX in two modes T 38 Fax over IP and fax pass through T 38 is the preferred method because it is more reliable and works well in most network conditions If the service provider supports T 38 please use this method by selecting Fax mode to be T 38 If the service provider does not support T 38 pass through mode may be used To send or receive faxes in fax pass through mode users will need to select all the Preferred Codecs to be PCMU PCMA 15 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandst
43. nfigured voice frames per TX exceeds the maximum allowed value the HandyTone ATA will use and save the maximum allowed value for the corresponding first codec choice The maximum value for PCM is 10 x10ms frames For G726 it is 20 x10ms frames And 32 x30ms and 64 x10ms frames for G723 and G729 respectively T 38 Auto Detect FoIP by default or Fax Pass Through This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 Layer 2 QoS settings for VoIP traffic Default setting is blank VLAN Supported equipment is required if user needs to change these settings Layer 2 QoS settings for LAN port device traffic Default setting is blank VLAN supported equipment is required if user needs to change these settings If set to Yes the device will ignore any SIP message that does not come from the IP address Source IP in the IP header that it is registered to Default setting 1s No Default is No If set to Yes the client will use DNS SRV to lookup for the server If set to yes a user phone parameter will be attached to the From header in SIP request This parameter decides whether the HandyTone ATA needs to send REGISTER messages to the proxy server The default setting is Yes Default is No If set to Yes the device will first send registration request to remove previous bindings This parameter al
44. o DSL modem NAT This shows what kind NAT the HandyTone ATA is connected to via its WAN port Itis based on STUN protocol NAT Mapped IP WAN side public IP if connected to LAN of a SOHO router NAT Mapped Port WAN side SIP port if connected to LAN of a SOHO router Other Statistical Self explainable please see the page displayed Status of ATA 6 2 3 Advanced User Configuration 24 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc To login to the Advanced User Configuration page please follow the instructions in section 6 2 1 to get to the following login page The password 1s case sensitive and the factory default password for Advanced User is admin Advanced User configuration includes not only the end user configuration but also advanced configuration such as SIP configuration Codec selection NAT Traversal Setting and other miscellaneous configuration Following is a snap shot of the advanced configuration page Admin Password purposely not displayed for security protection i sip mycompany com SIP Server EA e g SIp mycompany com or IP address Outbound Proxy e g proxy myprovider com or IP address if any a 3125240 SIP User ID the user part of an SIP address e 3125240 Authenticate ID can be identical to or different from SIP User ID Authenticate Password purposely not displayed for se
45. r followed by the port number Examples If the target IP address is 192 168 0 10 the dialing convention is Voice Prompt with option 47 then 192 168 000 010 followed by pressing the FF key if it is configured as a send key or wait for more than 5 seconds If the target IP address port is 192 168 1 20 5062 then the dialing convention would be Voice Prompt with option 47 then 192168001020 45062 followed by pressing the key if it is configured as a send key or wait for 4 seconds 5 2 3 Call Hold While in conversation pressing the FLASH button on the attached phone will put the remote end on hold Pressing the FLASH button again will release the previously Hold party and the bi directional media will resume 2 4 Call Waiting If call waiting feature is enabled while the user is in a conversation he will hear a special stutter tone if there is another incoming call User can press the flash button to put the current call party on hold and switch to the other call Pressing flash button toggles between two active calls 12 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 5 2 5 Call Transfer 5 2 5 1 Blind Transfer Assuming that call party A and B are in conversation A wants to Blind Transfer B to C l 2 3 A presses FLASH on the analog phone or Hook Flash for old model phones to g
46. ream Networks Inc 5 5 LED Light Pattern Indication Following are the LED light pattern indications Device Malfunctions In Conversation Green light steady on 16 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc 6 Configuration Guide 6 1 Configuring HandyTone 486 through Voice Prompt 1 1 DHCP Mode Follow section 5 1 with voice menu option 01 to enable HandyTone 486 to use DHCP 6 1 2 STATIC IP Mode Follow section 5 1 with voice menu option O1 to enable HandyTone 486 to use STATIC IP mode then use option 02 03 04 05 to set up IP address Subnet Mask Gateway and DNS server respectively 6 1 3 Firmware Server IP Address Follow section 5 1 with voice menu option 13 to configure the IP address of the firmware server 6 1 4 Configuration Server IP Address Follow section 5 1 with voice menu option 14 to configure the IP address of the configuration server 6 1 5 Upgrade Protocol Follow section 5 1 with voice menu option 15 to choose firmware and configuration upgrade protocol User can choose between TFTP and HTTP 6 1 6 Firmware Upgrade Mode Follow section 5 1 with voice menu option 17 to choose firmware upgrade mode among the following three options always check check when pre suffix changes never upgrade 6 1 7 WAN Port Web Access Follow section 5 1 with voice menu option 12 to enable WAN Port We
47. ressed it enters voice prompt main menu If the button is pressed again while it is already in the voice prompt menu state it jumps to Direct IP Calling option and dial tone plays in this state shifts down to the next menu option returns to the main menu 9 functions as the ENTER key in many cases to confirm an option All entered digit sequences have known lengths 2 digits for menu option and 12 digits for IP address Once all digits are accumulated the device will automatically process them e For IP address input omit the dot and enter the digits directly add O for those octets with less than three digits e g IP 192 168 1 10 key in 192168001010 e Key entry cannot be deleted but the phone may prompt error once it is detected 5 2 Make Phone Calls 2 1 Calling phone or extension numbers There are currently two methods to make an extension number call a Dial the numbers directly and wait for 4 seconds Default No Key Entry Timeout Or b Dial the numbers directly and press assuming that use as dial key is selected in web configuration Examples To dial another extension on the same proxy such as 1008 simply pick up attached phone dial 1008 and then press the or wait for 4 seconds To dial a PSTN number such as 6266667890 you might need to enter in some prefix number followed by the phone number Please check with your VoIP service provider to get the information If you phone is
48. resses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 A dials C s number then or wait for 4 seconds 3 IfC answers the call then A press flash to bring B C in the conference 4 If C does not answer the call A can press flash back to talk to B 2 7 PSTN Pass Through Life line HandyTone 486 Rev 2 0 supports PSTN pass through User can send and receive PSTN calls with the attached analog phone To receive PSTN calls simply make phone off hook when the analog phone rings To make a PSTN call press the PSTN access code 00 by default or any number configured in web configuration page to switch to PSTN line and get a dial tone then dial the PSTN number When HandyTone 486 is out of power it will function as a jack User can use the same analog phone for PSTN calls 5 3 Call Features 5 3 1 Call Features Table star code Following table shows the call features code of HandyTone 486 14 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc Call Features Blind Transfer SO Disable Call Waiting for all config change 70 Disable Call Waiting Per Call a T2 Unconditional Call Forward To use this feature dial 72 wait for the dial tone Then dial the forward number ended with wait for dial tone hang up Wy fe Cancel Unconditional Call Forward To ca
49. rk Time Protocol a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP SBC PPPoE PSTN Outbound Proxy or another name Session Border Controller A device used in VoIP networks OBP SBCs are put into the signaling and media path between calling and called party The OBP SBC acts as if 1t was the called VoIP phone and places a second call to the called party The effect of this behaviour is that not only the signaling traffic but also the media traffic voice video etc crosses the OBP SBC Without an OBP SBC the media traffic travels directly between the VoIP phones Private OBP SBCs are used along with firewalls to enable VoIP calls to and from a protected enterprise network Public VoIP service providers use OBP SBCs to allow the use of VoIP protocols from private networks with internet connections using NAT Point to Point Protocol over Ethernet is a network protocol for encapsulating PPP frames in Ethernet frames It is used mainly with cable modem and DSL services Public Switched Telephone Network 43 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc RTCP RTP SDP SIP STUN TCP TFTP UDP 1 e the phone service we use for every ordinary phone call or called POT Plain Old Telephone or circuit switched network Real time
50. rotocol is defined in REC 3489 STUN will usually work good with non symmetric NAT routers Transmission Control Protocol is one of the core protocols of the Internet protocol suite Using TCP applications on networked hosts can create connections to one another over which they can exchange data or packets The protocol guarantees reliable and in order delivery of sender to receiver data Trivial File Transfer Protocol is a very simple file transfer protocol with the functionality of a very basic form of FTP It uses UDP port 69 as its transport protocol User Datagram Protocol UDP is one of the core protocols of the Internet protocol suite Using UDP programs on networked computers can send short messages known as datagrams to one 44 VolPon www voipon co uk salestWvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc another UDP does not provide the reliability and ordering guarantees that TCP does datagrams may arrive out of order or go missing without notice However as a result UDP is faster and more efficient for many lightweight or time sensitive purposes VAD Voice Activity Detection or Voice Activity Detector 1s an algorithm used in speech processing wherein the presence or absence of human speech is detected from the audio samples VLAN A virtual LAN known as a VLAN is a logically independent network Several VLANs can co exist on a single physical
51. ssociated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration template When Grandstream Device boots up or reboots 1t will issue request for configuration file named C SXXXXXXXXXXXX Where XXXXXXXXXXXx 1s the MAC address of the device 1 e cfg 000b820102ab The configuration file name should be in lower cases 73 Firmware and Configuration File Prefix and Postfix Starting from firmware version 1 0 7 11 for HandyTone 486 Rev 2 0 adding prefix and postfix for both firmware and configuration file 1s supported Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix This makes it the possible to store ALL of the firmware with different version in one single directory Similarly Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix Thus multiple configuration files for the same device can be stored in one directory In addition when the field Check New Firmware only when F W pre suffix changes is set to Yes the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix 7 4 Managing Firmware and Configuration File Download When Automatic Upgrade is set to Yes Service Provider can use P193 Auto Check Interval in minutes default and mini
52. switch It is usually refer to the IEEE 802 10 tagging protocol VoIP Voice over IP VoIP encompasses many protocols All the protocols do some form of signalling of call capabilities and transport of voice data from one point to another e g SIP H 323 etc 45 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030
53. t mask and default router and to provide other configuration information such as the addresses for printer time and news servers ECHO CANCELLATION H 323 HTTP IP Echo Cancellation is used in telephony to describe the process of removing echo from a voice communication in order to improve voice quality on a telephone call In addition to improving quality this process improves bandwidth savings achieved through silence suppression by preventing echo from traveling across a network There are two types of echo of relevance in telephony acoustic echo and hybrid echo Speech compression techniques and digital processing delay often contribute to echo generation in telephone networks A suite of standards for multimedia conferences on traditional packet switched networks Hyper Text Transfer Protocol the World Wide Web protocol that performs the request and retrieve functions of a server Internet Protocol A packet based protocol for delivering data across networks IP PBX IP based Private Branch Exchange IP Telephony Internet Protocol telephony also known as Voice over IP Telephony A general term for the technologies that use the Internet Protocol s packet switched connections to exchange voice fax and other forms of information that have traditionally been carried over the dedicated circuit switched connections of the public switched telephone network PSTN The basic steps involved in originating an IP Telephony ca
54. them 0 9 and FODN Fully Qualified Domain Name A FQDN consists of a host and domain name including top level domain For example www grandstream com 1s a fully qualified domain name www 1s the host grandstream 1s the second level domain and com is the top level domain FXO Foreign eXchange Office An FXO device can be an analog phone answering machine fax or anything that handles a call from the telephone company like AT amp T They should also operate the same way when connected to an FXS interface An FXO interface will accept calls from FXS or PSTN interfaces All countries and regions have their own standards FXO is complimentary to FXS and the PSTN 41 VolPon www voipon co uk salestWvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual Grandstream Networks Inc FXS DHCP Foreign eXchange Station An FXS device has hardware to generate the ring signal to the FXO extension usually an analog phone An FXS device will allow any FXO device to operate as 1f it were connected to the phone company This makes your PBX the POTS PSTN for the phone The FXS Interface connects to FXO devices by an FXO interface of course The Dynamic Host Configuration Protocol DHCP is an Internet protocol for automating the configuration of computers that use TCP IP DHCP can be used to automatically assign IP addresses to deliver TCP IP stack configuration parameters such as the subne
55. timer extension enables SIP sessions to be periodically refreshed via a re INVITE request Once the session interval expires if there is no refresh via a re INVITE message the session will be terminated Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds If selecting Yes the phone will use session timer when it makes outbound calls if remote party supports session timer If selecting Yes the phone will use session timer when it receives inbound calls with session timer request If selecting Yes the phone will use session timer even if the remote party does not support this feature Selecting No will allow the phone to enable session timer only when the remote party support this feature To turn off Session Timer select No for Caller Request Timer Callee Request Timer and Force Timer As a Caller select UAC to use the phone as the refresher or UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refresher or UAS to use the phone as the refresher Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer Default method is HTTP Firmware upgra
56. tocol 0 0 UDP Onl WAN port LAN IP LAN port Protocol y 0 0 UDP Onl Port WAN port LAN IP LAN port Protocol y Forwarding UDP Only 0 0 WAN port LAN IP LAN port Protocol UDP Only 0 0 WAN port LAN IP LAN port Protocol SLUR UDP Only 0 0 WAN port LAN IP port Protocol 0 po UDP Only 3 WAN port LAN IP LAN port Protocol ES 20 VolPon www voipon co uk salestWvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 HandyTone 486 User Manual End User Password Web Port IP Address DHCP hostname DHCP domain DHCP vendor class ID PPPoE account ID PPPoE password Time Zone VolPon www voipon co uk Grandstream Networks Inc This field contains the password to access the Web Configuration Menu The password is case sensitive with a maximum of 25 characters This is the device s internal HTTP server port Default is 80 There are 2 modes under which the HandyTone ATA can operate If DHCP mode is enabled then all the field values for the Static IP mode are not used even though they are still saved in the Flash memory and the IP phone will acquire its IP address from the first DHCP server it discovers on the LAN it attaches to To use PPPoE feature please set the PPPoE account settings if the HandyTone ATA is connected directly to a DSL modem The HandyTone ATA will attempt to establish a PPPoE session if any of the PPPoE fields are set If Static IP mode
57. y administrator can configure the Advanced Settings page Password field is purposely left blank for security reason after user clicks UPDATE button This field is case sensitive and the maximum password length is 25 characters IP address or Domain name provided by VoIP service provider IP address or Domain name of Outbound Proxy or Media Gateway or Session Border Controller Used by ATA for firewall or NAT penetration in different network environment If symmetric NAT is detected STUN will not work and ONLY outbound proxy will provide solution for it User account information provided by VoIP service provider ITSP usually has the form of digit similar to phone number or actually a phone number ID used for authentication usually same as SIP user ID but could be different and decided by ITSP Account information password for ATA to register to SIP servers of ITSP SIP service subscriber s name which will be used for Caller ID display Local area code for North American Dial Plan The HandyTone ATA supports 6 different codec types including G 711 A U law G 723 1 G 726 G 729A B iLBC A user can configure Codecs in a preference list that will be included with the same preference order in SDP message Encoding rate for G723 codec By default 6 3kbps rate is set iLBC packet frame size Default is 20ms For Asterisk PBX 30ms might be required Payload type for iLBC Default value is 97 The valid range 1s betwe

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