microSwitch user manual
Contents
1. Depress the recall button or the hook switch momentarily and listen for the intermittent dial tone Dial the required extension number When the extension answers replace the receiver If the extension to which the call is being transferred is engaged does not answer or is unobtainable then dial 1 to revert the call to the original extension To dial a different extension repeat steps 1 3 3 2 Call Back On Busy If the extension you call is busy you can dial a code which will cause your phone to ring immediately the busy extension is free Note Only one call back per extension can be set up at any time BUSY Dial the required extension If it is busy the engaged tone is heard Dial 6 Replace the receiver When the busy extension becomes free the caller s telephone will ring and the exchange will call the extension EXTENSION FACILITIES MicroSwitch User manual 3 3 Call Back On No Reply If there is no reply when you ring an extension you can dial a code which will cause your phone to ring immediately after the called extension is next used Note Only one call back can be enabled at any time ea Dial the required extension The ringing tone is heard but there is no reply Dial 6 Replace the receiver When the dialled extension is next used immediately the receiver is replaced the caller s telephone will ring and the exchange will call the extension 32. 3 1 Cancel Call Back The current call back can be cancelled by dialling 6 3 4 Holding Incoming Calls The Calls on Hold facility allows an incoming call to be placed on hold while the person for whom the call is intended is informed Press the recall button or the hook switch momentarily and listen for the intermittent dial tone Dial a hold number The factory configured numbers for this facility are 51 to 58 Use the P A to announce the call and request the person for whom the call is intended to dial the hold number The call returns to the extension that initially answered it after approximately 1 minute If the call is not answered after another minute it will be lost 3 5 Call Pickup If an extension is ringing another extension can dial a code and take the call The Call Pickup facility is not dependent upon any group definition T A ringing extension can be picked up by any other extension oy Dial 8 followed by the ringing extension number If for example the ringing extension is 104 then dial 8 followed by 104 MicroSwitch User manual EXTENSION FACILITIES 3 6 Call Forward You can re direct all your calls to another extension by dialling a pre set code This is a useful feature if you are going to be away from your telephone or you do not want to be interrupted for a period of time Lift the receiver Dial 3 followed by the new extension number W
3. a group For example all the phones in one office could be assigned to a group The Group Pickup facility is set up using the microAid programming utility EAP fT wz ha Jat D D Extensions A B C D belong to the same group Extension A is ringing but the telephone is unattended Any other member of the group for example D can dial 9 and take the call 4 3 Hunt Groups A Hunt Group number can be created for up to 6 extensions When the Hunt Group number is dialled the first free telephone in the group rings This facility is particularly useful for busy phones where alternative people could answer the calls Hunt Groups are set up using the microAid programming utility 13 PIN NUMBER MicroSwitch User manual Chapter 5 Pin Number A PIN number is a four digit Personal Identification Number This allows access to an outside line or the PA system from an extension which does not have that facility Crew class extensions do not normally have access A PIN number can only be assigned as an Engineer facility If a PIN number system is in use then ALL access to external lines will need the use of a PIN number 5 1 Using a PIN Number to access an outside line Once a PIN has been assigned you can obtain an outside line as follows Dial9 followed by the 4 digit PIN number The access digit 2 9 The outside call number required If the PIN number is entered incorrectly then an unobtainable tone will be
4. allowed combination of host and subsidiary apparatus in particular certain modern electronic phones when set to LD mode may not be recognised correctly MicroSwitch User manual INTRODUCTION 1 2 Specifications 1 2 1 Basic Specifications Capacity maximum External Connections External Signalling Battery life programme memory Frequency Range Cabling Input Voltages Fuses DC MTBF MTTR Dimensions Weight 32 internal extensions in blocks of 8 8 external lines in blocks of 2 Maximum of 8 circuits can be made at any time Shore lines SATCOMs P A lines Push button dual tone multi frequency DTMF preferred Loop disconnect LD Impulse can be used but with reduced facilities 5 years minimum 300Hz to 5Khz at 3dB points 2 wire throughout 24V D C 10 5A peak 4A nominal average 250 mV ripple Indicators show if the D C supply is available 5A anti surge 20mm 10 000 hours fully loaded system 30 minutes 320mm H x 390mm W x 150mm D Approx 5Kg INTRODUCTION MicroSwitch User manual 1 2 2 Environmental Specifications The MicroSwitch exchange has been tested and meets with Lloyds Register ENV2 type approval requirements Temperature Operating 0 to 55 deg C Storage 0 to 70 deg C Humidity 5 to 95 relative humidity Vibration 1 0mm amplitude at 2 to 13 2Hz 1g at 13 2 to 100Hz 1 3 Configuration The MicroSwitch is factory configured to provide the facilities described
5. heard If the correct PIN number is entered then an intermittent dial tone will be heard before the access digit is required NOTE Access is valid for the current call only 5 2 Using a PIN Number P A access The procedure is the same as for accessing an outside line see previous paragraph EXCEPT you dial 6 instead of 9 14 MicroSwitch User manual Chapter 6 Call Logging CALL LOGGING Details of all internal and incoming outgoing calls can be logged by a printer connected to the RS232 serial interface Only the source extension number the destination dialled and the duration of the call is recorded speech or data communicated over the telephone line is NOT recorded For connection details to the RS232 serial interface refer to The MicroSwitch Technical Manual Examples of the recorded information are shown below Internal calls Date Time 25 10 94 10 21 25 10 94 11 01 25 10 94 15 00 Outgoing Calls Date Time 03 11 94 00 21 03 11 94 04 55 Incoming Calls Date Time 03 11 94 06 21 03 11 94 16 55 08 24 08 24 Duration Extension ID Dialled 00 01 14 112 187 00 08 58 103 155 00 03 07 172 123 Duration Extension ID Dialled 00 02 14 102 SATCOM 3 00 05 58 167 Land 2 Duration Extension ID Dialled 00 12 00 198 SATCOM 1 00 05 58 130 Land 1 940987 128883 9506546798765 Incoming Incoming In the examples above the format for the Date Sta
6. incoming calls e Call pickup e Call back on busy or no reply e Call forward 2 1 2 Officer Class Extensions Facilities Extensions which are assigned as Officer Class extensions have all of the facilities of Crew Class extensions plus the following e Interrupt priority e Access to Public Address P A e Direct dial out shore or SATCOM USER FACILITIES MicroSwitch User manual 2 1 3 Engineer Facilities Below is a list of Engineer facilities These are generally maintenance type facilities and an engineering access PIN code is required e Date and time set e Direct Dial In DISA e Pin No change allocation e Class of service change e Extension number change e Bell check e Locked out extensions e Print outs of engineering checks See the MicroSwitch Technical Manual for details of Engineer facilities 2 1 4 Group Facilities The following group facilities are available e Multiple call forward 6 telephones max e Hunt group 6 telephones max e Group pickup 6 telephones max 2 1 5 Automatic Fax Detection MicroSwitch is able to automatically detect Fax tone and to transfer the call automatically to the a designated fax extension and connected to the fax machine This facility is set via microAid and requires the DISA function to be enabled MicroSwitch User manual EXTENSION FACILITIES Chapter 3 Extension Facilities 3 1 Call Transfer Call Transfer enables you to redirect a call to another extension
7. ATCOMs 8 for any SATCOMs Dial the required external number There is a facility for the second digit 2 9 to be automatically added using an engineering function If this has been enabled then Direct Dial Out access is 9 followed by the PIN number if required To access an individual tie line group 7X is used 10 MicroSwitch User manual EXTENSION FACILITIES 3 12 Public Address Access If a PIN number system is in use then the PIN number is required to access the P A system Lift the receiver and listen for the dial tone Dial the pre set digit 6 followed by 1 4 for individual Public Address lines 5 8 for Public Address zones 3 13 Remote Call Forward The Remote Call Forward facility allows you to re direct all your calls from another extension and make your calls follow you This can be useful if you are moving around the vessel and you still want to receive your calls Lift the receiver Dial 2 followed by your original extension number When calls are Called Forward an intermittent dial tone is heard on the original extension NOTE The new extension is the only phone which is able to ring the originating call forwarded phone 3 13 1 Reset Remote Call Forward A Remote Call forward is reset to the original extension by dialling 2 plus the original extension number 3 14 Broker The Broker facility allows you to switch alternately between two calls While communica
8. EXTENSION FACILITIES MicroSwitch User manual 3 10 Direct Dial In DISA The Direct Dial In facility allows an on shore caller to dial an on board extension directly This facility is disabled when the MicroSwitch is supplied if it is required it needs to be configured using the microAid programming utility Direct Dial In works as follows gt gt When an incoming call is received the exchange answers after 4 seconds of ringing tones and presents a dial tone The caller using a tone type telephone dials the required telephone extension on board the vessel If no extension is dialled within 5 seconds the normal designated telephone rings for 10 seconds If there is no answer from the first designated telephone the call transfers to the second designated telephone such as a night bell and rings for 30 seconds In either case after the 30 second ringing period if the telephone has not been answered the connection through the shore line or SATCOM will be disconnected If the called extension is engaged 5 seconds of the busy tone is heard then the line will be disconnected 3 11 Direct Dial Out External calls can be dialled directly by prefixing the called number with a pre set digit A PIN number may be required for access Lift the receiver and listen for the dial tone Dial the pre set digit 9 followed by 5 7 for individual shore lines E g 95 96 or 97 9 for any shore line 2 4 for individual S
9. cer Radio Officer Satcom 1 6 105 Crew Crew 1 7 106 Crew Crew2 8 107 Crew Crew3 9 108 Crew Crew 4 Land 2 10 109 Crew Crew5 11 110 Crew Crew6 12 111 Crew Crew7 13 112 Crew Crew 8 Satcom 2 14 113 Crew Crew9 15 114 Crew Crew 10 16 115 Crew Crew 11 17 116 Crew Crew 12 Land 3 18 117 Crew Crew 13 19 118 Crew Crew 14 20 119 Crew Crew 15 21 120 Crew Crew 16 Satcom 3 22 121 Crew Crew 17 23 122 Crew Crew 18 24 123 Crew Crew 19 25 124 Crew Crew 20 Land 4 26 125 Crew Crew 21 27 126 Crew Crew 22 28 127 Crew Crew 23 29 128 Crew Crew 24 Satcom 4 30 129 Crew Crew 25 31 130 Crew Crew 26 32 131 Crew Crew 27 22
10. ecific facilities for Officer Class and Crew Class extensions These facilities are held within the exchange memory and can be changed to suit individual requirements by using a telephone or an IBM PC or compatible The memory is provided with its own battery support and any changes made to the set up will be maintained in the event of the exchange being disconnected from the power supply When connected to the external lines incoming calls are directed to a pre specified extension Outgoing calls are enabled for Officer Class phones and can be dialled directly by prefixing the telephone number with a specific code Call logging facilities are provided by the exchange to enable all outgoing and incoming calls to be logged The information logged includes the source extension the number dialled and the duration of the call Output is through an RS232 serial interface 1 INTRODUCTION MicroSwitch User manual Future expansion and servicing of the exchange is carried out simply by adding or replacing plug in modules To assist with maintenance and fault finding a number of indicators are provided on the modules to show the status of the exchange and the extension lines MicroSwitch will detect an incoming fax call tone and automatically transfer it to the designated extension In the event of a power failure external lines are connected directly to specified extensions Please note that satisfactory performance cannot be guaranteed for every
11. esignated to receive incoming calls which can then be transferred to the required extension The exchange is factory configured with extension 104 to receive incoming calls The default designated extension can be changed using an Engineering facility or using the microAid programming utility 3 18 Emergency Phone Emergency telephones can be accessed simultaneously by several users so enabling anyone on the ship to interrupt in an emergency The emergency telephone can be configured with dialling disabled intermittent dial tone using the microAid programming utility The emergency phone utilises the Conference facility If the emergency number is dialled any conference currently taking place will be disconnected 12 MicroSwitch User manual GROUP FACILITIES Chapter 4 Group Facilities 4 1 Multiple Call Forward A group can be allocated up to 6 extensions maximum for Multiple Call Forward If the number that is dialled is not answered within approximately 15 seconds the call is available to all extensions in the group and these will all ring rapidly in short succession until the call is picked up The extensions then revert to normal operation Multiple Call Forward is particularly useful for extensions that are often unmanned This facility is not factory defined the microAid programming utility is required to set up the extensions to suit individual requirements 4 2 Group Pickup A number of extensions can be set up to form
12. hen calls have been redirected an intermittent dial tone is heard on the original extension Note The new extension is the only phone which is able to ring the originating Call forwarded phone 3 6 1 Reset Call Forward A Call Forward is reset to the original extension by dialling 3 3 7 Night Bell Any extension can be allocated to be a night bell Incoming calls are normally directed to a designated extension if that extension is engaged or is not answered within 15 seconds the incoming call will ring the night bell The night bell telephone has an intermittent dial tone This facility is added using the microAid program Note Any extension can pick up the call by dialling 8 3 8 Alarm Set You can use the Alarm Set facility to set an extension to ring at a particular time To activate the alarm Dial 5 Dial the time required using the 24 hour clock format HH MM For example to set the alarm for 3 40 PM dial 5 followed by the digits 1540 3 8 1 Cancel Alarm The Alarm facility is cancelled by dialling 5 3 9 Interrupt Priority This facility allows you to interrupt a call currently taking place on another extension To select interrupt priority dial the extension and if it is engaged dial 1 A background pip will be heard on the extension then you are free to interrupt the conversation The third party also hears a pip and is put on hold while the priority call is taking place
13. in Chapter 2 The exchange can be reconfigured to suit on board requirements using the microAid utility program However satisfactory operation of the complete system should be ensured BEFORE any modifications are implemented microAid is available as an Engineering facility only Limited reconfiguration is available using a security PIN number to allow access to the system via a telephone See Appendix A for a complete listing of the factory configuration MicroSwitch User manual USER FACILITIES Chapter 2 User Facilities 2 1 General The MicroSwitch extensions are grouped into two user categories e Category A Officer Class extensions e Category B Crew Class extensions The MicroSwitch is delivered with a set of pre defined user facilities These default settings can be modified to suit individual needs using the microAid utility and an IBM PC or compatible All changes are stored in a memory provided with its own battery support and will therefore be maintained even if the power is disconnected from the exchange Changing the configuration requires an access code which is only available as an Engineering facility Note The star special features can only be accessed from DTMF phones There is no equivalent on LD phones 2 1 1 Crew Class Extensions Facilities Crew Class extensions are factory configured to have the following facilities e Extension in service e Place incoming calls on hold e Call transfer of
14. microSwitch USER MANUAL Version 1 1 12 firmware Marine Communications Limited 1998 Marine Communications Limited November 1998 59 Bownham Park Rodborough Common Stroud Glos GL5 5BZ England Telephone 44 0 1453 873399 Fax 44 0 1453 873344 Email support marinex co uk Web http www marinex co uk MicroSwitch User manual CONTENTS CONTENTS CONTENTS MicroSwitch User manual Chapter 6 Call Logging ii MicroSwitch User manual INTRODUCTION Chapter 1 Introduction 1 1 General Description The Marine Communications Limited MicroSwitch marine telephone exchange has been designed to meet the special requirements of all internal and external telephone calls made on board ship The key features of the MicroSwitch are e Internal communications e Shore line PA and SATCOM access e Priority intrusion e PC programmable e Direct dial in and out e Call logging e Modular construction e Automatic fax detection e Music on hold The MicroSwitch supports up to 32 extensions and 8 external lines enabling connections to shore lines SATCOM and Public Address lines Facilities are available to enable a maximum of 4 8 connection circuits to be made at any time The circuitry is enclosed in a compact case for easy fitting to bulkheads The MicroSwitch priority intrusion facility enables a caller to interrupt a call currently taking place on another extension The exchange is pre programmed to provide sp
15. rt time and Duration is DD MM YY or HH MM SS as appropriate where DD MM YY is the date month year and HH MM SS is the time in hours minutes seconds 15 LIST OF FEATURES MicroSwitch User manual Chapter 7 List of Features Call back Cancel Call back Call transfer Return to held call Three Party Conversation Broker between second and third parties Call forward all calls Cancel call forward Remote Call forward all calls follow me Remote Cancel Call Forward Pickup ringing phone Group pickup Intrude on busy Alarm Set Cancel Alarm Self test ring back 16 6 KG Momentarily press hook switch then dial extension 1 75 0 3 extension xk 2 extension 2 extension 8 extension Q 5 Time HHMM 24 Hour 5 6 MicroSwitch User manual LIST OF FEATURES Direct Dial Direct dial public address lines 61 68 Pick up night bell 8 Direct dial Shore 99 Direct dial Satcomms 98 Direct dial other tie lines 9X Call Forward Variants The following variations are available when using the call forward 3 function 3 6X number Call forward internal calls only 3 7X number Call forward internal and external calls only 3 8X number Call forward external calls only Replace the X by the following number for additional functions 1 All Calls 2 On busy not to a busy phone 3 On busy unconditional 4 Busy or no reply busy only if called phone not b
16. ting with one line or extension you can contact and speak with another person Depress the recall button or the hook switch momentarily and wait for the dial tone Dial the other extension Dial 0 when you want to switch back to the first call You can continue to switch between the two calls just by dialling 0 11 EXTENSION FACILITIES MicroSwitch User manual 3 15 Conference Conference allows between three and seven parties to be connected to a conversation simultaneously This is different from Broker The Broker facility lets you connect to two extensions but one connection is put on hold while you are connected to the other Dial the first extension Put that extension on hold Reminder To place a call on hold depress the recall button or the hook switch momentarily listen for the intermittent dial tone then dial the hold number Dial the next extension Connect the parties together by dialling 5 Repeat steps 3 and 4 for the other extensions NOTE Only one conference is allowed at any one time if you hear the engaged tone after 5 has been entered will signify that a conference is already taking place Brokering will still be available using 0 3 16 Rapid Ring If the caller has the Rapid Ring option enabled the telephone makes a rapid ringing tone when making an internal call to another extension 3 17 Designated Incoming Extension One or more extensions can be d
17. ures From Dial Tone Remote call forward call forward HHMM JAlarmSet o d O 6 Self test ring back Oo Pick up ringing phone Pp 9 Group Pickup a A 5 Features from Recall 1 xx 00 99 or Transfer to a 3 digit extension number x 0 9 Transfer to a 2 digit extension number 2 xx 00 99 or Transfer to a 3 digit extension number x 0 9 Transfer to a 2 digit extension number 3 xx 00 99 or Transfer to a 3 digit extension number x 0 9 Transfer to a 2 digit extension number 4 xx 00 99 or Transfer to a 3 digit extension number x 0 9 Transfer to a 2 digit extension number 5 x Hold numbers A 6 Star Features from Recall 20 MicroSwitch User manual FACTORY CONFIGURATION A 7 Features from Recall Engaged or NU 1 Return to original call A 8 Star Features from Engaged Priority intrusion 6 Call back when free AQ Star Features from Ringing 6 Call back when free 21 FACTORY CONFIGURATION MicroSwitch User manual A 10 Default Extension Names Equip Ext Class Name System Failure Tie Line Fall Through No E 100 Officer Captain Land 1 2 101 Officer First Officer 3 102 Officer Officer 2 4 103 Officer Officer 3 5 104 Offi
18. usy 5 Busy or no reply unconditional 6 No reply 7 Cancel 17 MicroSwitch User manual FACTORY CONFIGURATION Appendix A Factory Configuration A 1 First Dialled Digit oO Public address 65 1 xx 00 99 or For 3 digit extension number _ x 0 9 For 2 digit extension number 2 xx 00 99 or For 3 digit extension number _ x 0 9 For 2 digit extension number 3 xx 00 99 or For 3 digit extension number _ x 0 9 For 2 digit extension number 4 xx 00 99 or For 3 digit extension number _ x 0 9 For 2 digit extension number 5 x Hold numbers 6 Public Address access ee os Reserved 8 Night Bell pick up 9 Outsides line access a Star features Lee Engineering A 2 Dial 6 Access A pin number may be required to be entered before the access digit 1 Individual P A access number Individual P A access number Individual P A access number Individual P A access number Group P A access or 0 access Group P A access Group P A access CIN N Nn BR Q dN Group P A access 19 FACTORY CONFIGURATION MicroSwitch User manual A 3 Dial 9 Access A pin number may be required to be entered before the access digit 2 SATCOM 1 3 SATCOM 2 4 SATCOM 3 5 Land 1 6 Land 2 7 Land 3 8 SATCOM hunt group 9 Land hunt group A 4 Star Feat
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