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T23 Series User Manual

1. 6 2 21 ListUser 6 2 22 LowBalance 6 2 23 6 2 24 6 2 25 6 2 26 6 2 27 Password 6 2 28 Personal Assistance 6 2 29 6 2 30 6 2 31 6 2 32 6 2 33 6 2 34 6 2 35 6 2 36 6 2 37 6 2 38 6 2 39 SystemStatus 6 2 40 Temperature 6 2 41 6 2 42 6 2 43 6 2 44 6 2 45 7 Troubleshooting 8 T23 Series Parameters 9 Warranty 9 1 Return Materials Authorization RMA Procedure For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 1 Product Overview Tramigo is a new and easy way to be connected with your vehicle Tramigo adds security and provides peace of mind by showing you with your mobile phone the real time location of your vehicles Tramigo provides the most advanced tracking safety and security features available in the market Tramigo combines the features of both a car alarm and a tracking device into one easy to use product Tramigo is the first GSM GPS tracking product that works world wide The geographical data is built in so the user s privacy is guaranteed Information flows directly between the owner s phone and the car instead of a 3 party geographic data server Tramigo works with any pre or post paid SIM card and with any GSM phone Users can be notified of events such as trips break ins towing ignition on speeding and even know i
2. Low voltage warning limit After a low voltage report the voltage must rise this much above the limit until more reports are sent Wake up from sleep on ignition input For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com tracking T23 Series User Manual WakeOnShock ZoneArm Timeout ZoneDistanceLimit 60 boolean min Wake up from sleep on shock sensor input Minimum time interval between two consecutive zone reports Distance limit for filtering zone reports from a vehicle parked close to the zone boundary For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 9 Warranty Should your T23 Series fail in normal use within the first 24 months from the date of invoice TRAMIGO will guarantee to repair the unit For claims under this option Tramigo requires that failure follows reasonable and normal use of the equipment Where product is used for purposes or in environments for which it was not designed Tramigo reserves the right to levy our standard repair charge Tramigo s decision on whether to accept product under warranty will be final The Customer covers the cost of shipment to Tramigo Tramigo covers the cost of the return Where any other party has attempt
3. I POWER Figure 2 T23 Track Unit Controls Your T23 Track has 3 lights to indicate the status of the unit Green means OK and red and blue means that you have a problem Power LED Green Flashing 5 seconds Power is on On Charging Off Power is off or T23 Track is sleeping Power LED Orange Flashing 5 seconds Power is ON but is too low Power LED Yellow On Charging and the power is still low GSM LED Red On T23 Track is not connected to the GSM network Off T23 Track is connected to the GSM network Flashing T23 Track is having problems sending a SMS GPS LED Blue On T23 Track does not have a GPS fix Off T23 Track has a GPS fix Power Button Press for 3 seconds to activate When using an external SOS ATB button the T23 Track is configured to arm the Alarm by pressing the button for less than 5 seconds For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 4 4 First Use Please read the Quick Start Guide before proceeding Ensure that your T23 Series has a working SIM installed o Check that the SIM has not run out of credit test the SIM in a phone to make sure it can send and receive SMS o Check that the SIM Lock code is turned off Charge your unit for 3 hours via USB Use the T23 Series USB cable to connect the unit to PC or USB charger Check the T23 S
4. Temperature and travel time Related Cmds none Security Owner Message Format Command Response Notes 1 Odometer allows T23 Series to show total distance travelled in km on trip or not 2 Average temperature is in degrees Celcius 3 Time is based on hh mm ss format Errors none Examples SYSTEMSTATUS Tramigo SystemStatus Reboots 3 Ave Signal Strength 68 GPRS Reconnect 468 GPRS Packets Sent 2247 GPRS Ave Time Connected 0 20 28 GPRS Ave Time Disconnected 0 0 42 GSM Ave Time Connected 0 0 44 GSM Ave Time Disconnected 0 1 0 Ave Temp 42 11 Total Distance Travelled 69 01 km 13 22 May 25 SS ALL Tramigo SystemStatus from 00 00 Jan 1 NormalResets 0 SW WD 0 HW WD 16 CFG B GPSAvgSignal 51 GPRSReconnect 0 PacketsSent 0 SMS sent 0 unsent 20 AvgTimeConnected 00 00 00 AvgTimeDisconnected 00 00 00 GSMAvgSignalStrength 0 AvgTimeConnected 00 00 00 AvgTimeDisconnected 00 00 00 MCUTemp 31 66 39 01 54 54 BatLevel 3 70 4 02 4 25 TripsByIG 0 GPS 1 Total 0 Disable 0 IgnitionOnPeriod 00 00 00 FixOdometer 2 98 km Odometer 2 98 km GSMReset 9 GSMErrorReset 0 ShockCount 341 03 25 Oct 23 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 40 Temperature Command Temperature on off value Alias TEMP Parameters on off turns on
5. 09 25 Jan 14 LISTUSER ALL Tramigo ListUser 1 63906433333 Friend 2 15552221234 Owner 19 31 Feb 16 ListUser when GPRS connection is set up LISTUSER Tramigo ListUser 1 2345 2 4556 3 8992 10 GPRS 18 11 May 28 LISTUSER ALL Tramigo ListUser 1 PC Owner 2 63906433333 Friend 3 15552221234 Owner 10 GPRS Owner 18 10 May 28 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 22 LowBalance Command LowBalance number orf Alias LB Parameters number optional Phone number off optional Turns it off Description Sets phone number that the GSM operator sends low balance notification from Default is off Related Cmds none Security Owner Message Format Command Response Notes 1 Any SMS coming from the specified phone number find phone number from GSM operator will be sent to all users with Owner authority Used when GSM operator has low balance notification SMS 2 Do not enter your phone number enter the number that low balance messages come from 3 Number only has to be set the first time System wide command Errors 1 Parameter Error Examples LowBalance 220 Tramigo LowBalance SMS from 220 will be forwarded to Owner 09 25 Jan 14 LowBalance off Tramigo LowBalance reporting turned off 09 25 Jan 14 For more information about T
6. 1 500 BOTH Tramigo Input 1 type Ignition literal Ignition high 1 delay 500 report when both 06 27 Dec 12 Set reporting for PC IGNITION ON Tramigo Ignition reporting is turned on 06 30 Dec 12 Report when input is detected Tramigo Ignition on detected 07 13 44 Dec 12 Setting custom accessory input report for user 2 INPUT 3 SENSOR LIGHT 0 1000 ON Tramigo Input 3 type Sensor literal Light high 0 delay 1000 report when on 16 27 Dec 12 REPORT 2 LIGHT ON Tramigo Light reporting is turned on for user 2 16 32 Dec 12 Report when input is detected Tramigo Sensor Light on detected stopped at Valero Street Rufino Street Makati NCR PH 14 55898 121 01924 16 39 Dec 12 tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and nga partnership opportunities email info tramigo com T23 Series User Manual TRAMIGO Check input port current settings Input 3 Tramigo Input 3 type Sensor literal Light high 0 delay 1000 report when on 18 09 Dec 12 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 18 Language Command Language JanguageNumber languageName or oft all Alias none Parameters on off optional Turns on or off the alternate language languageNumber
7. SD Speed Dial email support tramigo com 01 37 May 29 HELP Z Tramigo Help Zone Z distance off placeName 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 14 IdleAlarm Command IdleAlarm ON OFF time radius Alias Ia Parameters on off Turns VehicleIdle reporting on or off time optional Creates idle time counter and sends report when counter reached the limit radius optional Sets radius and reset vehicleidle counter when the vehicle reaches beyond it Description Sends idle report for a given interval within a given radius after Ignition was started Related Cmds STATUS SETTINGS Security Owner Message Format Command Response Notes IdleAlarm is activated when Ignition On is detected When IdleAlarm is activated enabled it is referred in STATUS and SETTINGS report Default counter value is 10 mins when IdleAlarm is turned on Default distance radius is within 50 meters when IdleAlarm is turned on Every counter resets when the vehicle moved beyond the distance radius Radius is 1 9999 meters Errors none Examples IdleAlarm 15 30 Tramigo IdleAlarm reporting is turned on 15 50 May 29 STATUS Tramigo Status GPS 78 GSM 83 Temp 40 35 battery 89 charging reports Ignition off Trip IdleAlarm 15 30 15 52 May 29
8. email info tramigo com T23 Series User Manual 6 2 11 Find Command Find off near time xtime daily weekly ydistance non triptime angle Alias F where location blank Parameters near optional Also returns the next 3 nearest places First part of the location name only time optional Creates automatic FIND reports xTime optional Creates automatic FIND reports when on trip and is followed by automatic FIND by xDistance off optional Turns off automatic time FIND reports distance optional Creates automatic FIND reports non triptime optional Sends automatic FIND reports when not in trip mode angle Sends automatic FIND reports if vehicle angle change more than the angle set Minimum is 20 Maximum is 180 Description Returns the state and location of the vehicle Related Cmds COORD METRIC Security Guest Message Format Location Notes 1 A blank SMS will also issue the find command 2 Once the first GPS fix is received by the unit the FIND will always return a valid position Until then the string no GPS lock is returned and the time is set to 00 00 Jan 1 3 If the location unknown position is displayed then there is a problem with the location directory Contact support Old GPS position is displayed when the last GPS fix is over 3 minutes old Date and time on location messages is the time of the last valid GPS position Location will not change when IGNITION is off unless a TRIP is star
9. partnership opportunities email info tramigo com T23 Series User Manual 6 2 36 SpeedDial Command SpeedDial s ot phoneNum Alias SD Parameters slot Value from 1 to 3 phoneNum Phone number to added to slot or erased if empty Description Configures speed dial numbers Related Cmds none Security Owner Message Format Command Response Notes 1 Not available with T23 Track 2 Requires optional hands free kit 3 Up to 3 pre defined numbers can be defined to initiate outgoing calls from T23 or T23 Fleet 4 Pressing the phone button once for 1 second will call the phone number in slot 1 pressing twice will call phone number 2 etc 5 To hang up press the phone button 6 SD with no parameters displays the defined phone numbers 7 To erase a number omit the phone number Errors 1 Parameter Error Examples To add an entry to slot 1 SPEEDDIAL 1 5512345678 Tramigo SpeedDial 5512345678 added as speed dial 1 09 25 Jan 14 To display all numbers using the short form of the command SD Tramigo SpeedDial 1 5512345678 2 555456789 09 25 Jan 14 To delete an entry SPEEDDIAL 1 Tramigo SpeedDial speed dial 1 deleted 09 25 Sep 18 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 37 SpeedTrigger Command speedTrigger speedLimit output1 output2 A
10. 15 INSTALL Tramigo Installation started start the car to configure ignition sensing press SOS button for 3 seconds if installed vehicle will disable after 30 seconds if immobilizer is installed 12 21 Jan 15 Tramigo Alarm detected panic button activated parked 12 21 Jan 15 Tramigo Installation failed device kept on moving during installation 12 21 Jan 15 UNINSTALL Tramigo Uninstall done settings removed 14 43 Feb 23 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 17 Input Command input portId type commandName 1 0 delay on off both Alias none Parameters portId Input port ID number Type The type of the input port commandName The report name for input event 1 0 High or low detection Delay Delay after input is recognized on off both Input reports to receive Description Configure T23 Series input ports to receive signal from accessories Related Cmds Report Security Owner Message Format Command Response Notes 1 Port Ids are from 1 4 2 All T23 input ports are voltage sensing 3 T23 Fleet and T23 Track input ports 1 and 3 are voltage sensing input ports 2 and 4 are ground sensing Use them accordingly 4 Types can be Ignition SOS General Sensor and HandsFree Errors 1 Parameter error Examples INPUT 1 IGNITION IGNITION
11. ACCELEROMETER ON Tramigo Accelerometer reporting is turned on 12 01 Jan 13 ACCELEROMETER OFF Tramigo Accelerometer reporting is turned off 13 01 Jan 13 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 2 AddPlace Command AddPlace placeName atitude longitude radius Alias AP Parameters placeName required 40 characters maximum no commas Latitiude optional Longitude optional Radius optional Description Adds a place to the user location directory Related Cmds DelPlace Security Friend Message Format Command Response Notes i 2 3 Errors 1 2 The current coordinates of the unit are used so it s best if the unit is parked Place names must be unique Adding a place with an existing name overwrites the existing coordinates Only the first part of the location name is used Place names are not case sensitive for lookup purposes but will display in the case entered by the user Special place name all is reserved Commas and other invalid characters are substituted with blanks Extra blanks are removed Once a place is added it will appear in location messages when it s the closest point to the vehicle The user locations are separate from the system locations that were pre loaded to the unit This allows reset of only the
12. Parameter Error Examples IGNITION ON Tramigo Ignition reporting turned on 09 25 Jan 14 IGNITION OFF Tramigo Ignition reporting turned off 09 25 Jan 14 When ignition is turned on Tramigo Ignition on detected parked 0 15 km NE of Kemaman Hospital Chukai Terengganu MY 09 25 Jan 14 When ignition is turned off Tramigo Ignition off detected parked 0 30 km S of Kelab Darul Ehsan Setapak KL MY 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 16 Install Command Install Alias none Parameters none Description Configure T23 Series with single command Related Cmds Uninstall Security Owner Message Format Command Response Notes 1 Connect accessories 2 Place the T23 Series unit on final installation position 3 Send command and follow instructions Installation takes about 1 minute 4 Undo the installation with command Uninstall Errors 1 T23 Series moved during the installation Examples INSTALL Tramigo Installation started start the car to configure ignition sensing press SOS button for 3 seconds if installed vehicle will disable after 30 seconds if immobilizer is installed 13 21 Jan 15 Tramigo Installation done Position x 0 10760 y 0 00675 z 0 99112 GPS 45 GSM 90 Battery 91 External GPS antenna recommended 13 21 Jan
13. User added locations Latitude and longitude are in decimal degree format up to 5 decimal places Radius is in decimal format up to 2 decimal places Exceeding characters will be rounded up You can add up hundreds of your own locations to the T23 Series If you need to add more and then contact Tramigo Support Parameter Error List Full Error Examples ADDPLACE Home Tramigo AddPlace place Home added to the user locations 09 25 Jan 14 ADDPLACE Office 14 55952 120 99168 1 00 Tramigo AddPlace place office 14 55952 120 99168 1 00 added to the user locations 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 3 AddUser Command AddUser phoneNum security password Alias AU Parameters phoneNum required Phone number in international format Example 63 Security optional owner friend or guest If omitted then guest is assumed Password optional Description Adds a user to the system Related Cmds DelUser ListUser Settings Security Owner Message Format Command Response Notes 1 Up to 10 users can be added to the system 2 Adding user number without authority level will automatically be added as GUEST 3 When added each user is assigned a user number from 1 to 10 This number is referenced in the SETTINGS report and in the LISTUSER
14. and gt 4 unitName is used on all Location and Command Response message formats Errors 1 Parameter Error Examples NAME My Car My Car Name OK 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 25 Output Command output portId type commandName 1 0 time Alias none Parameters portId Output port ID number Type The type of the output port commandName The command name for output 1 0 High or low output Time The duration output is on or off Description Configure T23 Series output ports to send signal for accessories Related Cmds None Security Owner Message Format Command Response Notes 1 T23 port Ids are from 1 3 2 T23 Fleet and T23 Track port Ids are from 1 2 3 Types can be IMMOBILIZER or GENERAL Errors 1 Parameter error Examples OUTPUT 1 IMMOBILIZER DISABLE 1 0 Tramigo Output 1 type immobilizer literal disable high 1 time 0 15 37 33 Dec 12 DISABLE ON Tramigo Disable vehicle ignition disabled parked at Valero Street Rufino Street Makati NCR PH 14 55931 121 01934 15 39 06 Dec 12 Custom output command OUTPUT 2 GENERAL LIGHTON 1 1000 Tramigo Output 2 type general literal LIGHTON high 1 time 1000 15 40 03 Dec 12 LIGHTON Tramigo Output LIGHTON turned on for 1000 milliseconds 15
15. email info tramigo com T23 Series User Manual 6 2 29 Power Command Power on off Alias Parameters or off optional Turns power reporting on or off Description Turns on and off power reporting for the user Default is on Related Cmds none Security Friend Message Format Command Response Notes 1 Power reporting will notify the user when the battery is capacity is below 20 Errors none Examples POWER ON Tramigo Power reporting turned on 09 25 Jan 14 When the internal battery is low Tramigo Low power parked 0 25 km NE of Keming Primary School Bukit Batok 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 30 Report Command Report userNumber reportName on off time Alias Parameters userNumber required User number from 1 to 10 reportName required Name of the report to be activated on off Turns the report on or off like ALARM time Time value for the periodic report like FIND Description Allows owners to set the reporting for users Related Cmds none Security Owner Message Format Command Response Notes 1 The following reports can be controlled Alarm Find Ignition Trip Power Speed Status IdleAlarm and Zone 2 Parameters can be used for the reports 3 Use the ListUser command to determine the user numbe
16. for navigation logs optimum value NoSleepCharge set boolean Don t go to sleep if the battery is being charged NoSleepDisabled boolean _ Don t go to sleep if the vehicle is immobilized NoSleepGSM boolean Don t go to sleep if GSM not registered to network NoSleepInTrip boolean Don t go to sleep if a trip in progress tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and NG partnership opportunities email info tramigo com PanicButtonHoldTime 3600 PowerButtonHoldTime 3600 ReArm Delay RequireOwnerConfirmation SensorOff SensorOn ShowTime Sleep Sleep1GsmOff Sleep 1OffTime Sleep1OnTime Sleep1 Repeats Sleep2GsmOff Sleep2OffTime Sleep2OnTime Sleep2Repeats Sleep3GsmOff Sleep3OffTime Sleep3OnTime Sleep3Repeats SleepTimeoutlgnition SleepTimeoutW ake SMSRetriesTotal SMSSendTimeout SOSGPIO SOSMinPressTime SOSReportToFriend SpeedLimitFilter TripEndTime TripStart TripStartDelay TripStartLockDistance 1 Uselgnition 0 VoltageShutdown 3500 3501 optimum value VoltageW arningFilter set VoltageW arning WakeOnlgnition S S seconds boolean boolean boolean boolean boolean boolean min min boolean min min boolean min min min min number min boolean ms boolean km h min boolean seconds m boolean mV mV mV boolean T23 Series User Manual Required duration of
17. message to T23 Series old password is 0000 by default PASSWORD lt old_password gt lt new_password gt PASSWORD 0000 903WOOD e The new password that you specify can be up to 20 digits long using letters and numbers If your command is successful T23 Series will reply with Tramigo Password changed to 903WOOD 09 25 Jan 14 e You may now wish to personalise your T23 Series by specifying a name The name shows in the start of all SMS the unit sends to you To do so send a command via text message to T23 Series NAME Julie Car e The new name that you specify can have a maximum of 15 characters If your command is successful T23 Series will reply with Julie Car Name OK 09 25 Jan 14 T23 Series is now ready for use Try sending a FIND command via text message to receive a message describing the position of your vehicle See how to add other users in the Authorization section See the Features section to explore the capabilities of your T23 Series device tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and nga partnership opportunities email info tramigo com T23 Series User Manual 4 5 Authorization Your T23 Series has a PASSWORD to prevent unauthorized users from accessing the unit You can also use this PASSWORD to add your new phone number to the User List if you lose your phone If you want to provide other users with access to your T23 Series you
18. must have roaming enabled Recharge the unit for 5 15 minutes and the GSM will start working Remove and re insert the battery after 1 minute For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual Problem GSM light is flashing T23 Series is trying to send a SMS but having a problem Possible Cause Resolution No GSM signal Check with a mobile phone to see if there is a signal in the area or try to call the unit to see if you receive a ring tone Network busy Wait a few minutes to see if the message gets through Zero balance on pre paid account Add credit to the account Unit will recover on its own or send BOOT command to quickly reset the unit Phone number in user list is incorrect If you have just added a new user check that the phone number is correct Problem GPS light is on T23 Series does not have a current location Possible Cause Resolution Unit does not have clear view of the sky Move the unit to a location where the sky is visible Tall buildings trees heavy rain car tinting can cause problems with the GPS reception Car tinting is blocking the GPS signal Move the unit outside the vehicle if the light goes off then the tinting is blocking the signal Either change the tinting in the windshield or with T23 or T23 Fleet install the optional external GPS antenna
19. need to add their mobile phone numbers using the ADDUSER command Remember that OWNER authority gives access to all the commands so most times you will only grant FRIEND or GUEST access to other users If a user is not authorised to issue a command they will receive no response from the T23 Series To add users e You can also use the short form of the ADDUSER command AU lt phone number gt lt security level gt There are 3 authority levels o OWNER can send all commands and receive all reports highest authority o FRIEND can get reports but doesn t get access to configuration commands such as ADDUSER DELUSER DISABLE ENABLE NAME PASSWORD LANGUAGE SET commands o GUEST only allows FIND and HELP lowest authority To add another user with FRIEND authority send AU 5551234567 FRIEND You will receive a response Tramigo AddUser 5551234567 has been added with authority FRIEND 09 25 Jan 14 e You can display users with the LISTUSER LU command and delete users with the DELUSER DU command e If you lose your phone you send the Owner command with your password if there is set example OWNER ABCD e Once your new number is added you can delete your old number from the User list For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 5 Features 5 1 Locatio
20. optional Select language by number languageName optional Select language by name all Shows the list of all languages Description Sets the language for the unit Related Cmds none Security Owner Message Format Command Response Notes 1 Unit can have alternate languages loaded VERSION command shows which language files LF are loaded Unit commands and reports will switch to the alternate language when turned on System commands such as BOOT remain in English Possibility to load 3 languages into T23 Series unit To change TLD language use command TLDLanguage 7LDL anguageNumber Errors 1 Parameter Error Examples LANGUAGE on Tramigo Language turned on 09 25 Jan 14 LANGUAGE 1 Tramigo Idioma SPANISH seleccionado 09 25 Jan 14 LANGUAGE spanish Tramigo Idioma SPANISH seleccionado 09 25 Jan 14 LANGUAGE all Tramigo Language 1 SPANISH 2 FRENCH 3 ENGLISH 04 04 Oct 23 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 19 Listen Command Listen phoneNumber Alias Parameters PhoneNumber optional T23 or T23 Fleet will call this number if entered Description Allows a user to listen to the vehicle cabin Related Cmds none Security Owner Message Format Command Response Notes 1 Not available with T23 Track 2 Command initiates an outgoing call
21. or off temperature reporting value optional Temperature limit Description Sets the MCU temperature reporting on or off or set the temperature limit Related Cmds none Security Friend Message Format Command Response Notes 1 Can be used to monitor unit temperature 2 Temperature report occurs immediately when the internal temperature of the unit exceeds the limit 3 Temperature limits value from 30 C to 100 C default value is 70 C Errors 1 Parameter Error Examples TEMPERATURE TRAMIGO temperature limit 70 C reporting is turned on 03 43 Oct 23 TEMP off TRAMIGO Temperature reporting is turned off 03 42 Oct 23 TEMP 100 TRAMIGO temperature limit 100 C reporting is turned on 03 45 Oct 23 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 41 Time Command Time gmtOffset auto Alias none Parameters gmtOffset number of hour s adjustment from GMT auto automatically adjusts GMT Description Adjusts the timestamp in messages to local time Related Cmds none Security Friend Message Format Command Response Notes 1 Normally GMT offset from the SMS is used This command overrides the SMS value Time off reverts back to SMS GMT offset 2 Used when GSM operator time is not correct 3 Valid values are 12 0 to 12 0 and off Errors 1 Parameter Err
22. outside the vehicle Unit has been moved a large distance Remove and re insert the battery to reset the without a location fix Example on a flight or location train trip Problem Owner has lost their phone Possible Cause Resolution If a backup owner has been defined then use their phone to add your new number in Use OWNER password to add you new number in then delete the old number with the DELUSER command Problem Owner has forgotten their password Possible Cause Resolution The owner can send the RESETSETTINGS command to set the password back to 0000 All other settings are also reset as if the unit was new so the Owner will have to register themselves again For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual Problem Time stamp in the SMS reports is wrong Possible Cause Resolution T23 Series requires a GPS fix to determine Wait for the GPS and GSM lights to go off the time zone and connection to the GSM then send the unit a SMS to check the time network to determine the time Time will show 00 00 Jan 01 when first used GSM Operator time is incorrect Use the TIME command to override the GSM time Some GSM operators have problems with DST and roaming phones Problem Trip reports are received when vehicle is parked Possible Cause Resolution Vehicle is parked
23. report 4 Be careful adding other users with OWNER authority they have access to all commands and can even delete you from the list 5 Full international format numbers should be used example 852 6 Adding the same phoneNumber will only replace the existing one and keep the current report settings This can be done to change the user s authority 7 To reset a user s reporting just delete and re add the user Errors 1 Parameter Error 2 List Full Error Examples To add a user with FRIEND authority AddUser 63025551234 friend Tramigo AddUser 63025551234 has been added with authority Friend 09 25 Jan 14 To add an existing user with different authority AddUser 63025551234 owner Tramigo AddUser 63025551234 authority changed to Owner 23 28 May 28 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 4 Alarm Command Alarm on off auto Alias Parameters orYoft auto optional Sets alarm reporting on off or automatic Description Turns on and off alarm reporting for the user Related Cmds none Security Friend Message Format Command Response Notes 1 Alarm will ignore motion inputs when the ignition is turned on and when a trip is in progress 2 When an alarm event is detected a Location message is sent to all users that have ALARM turned on Alarm uses
24. software described in it are copyrighted with all rights reserved Under copyright laws neither the documentation nor the software may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form in whole or in part without the prior written consent of Tramigo Although Tramigo has tested the Tramigo product and reviewed the documentation Tramigo makes no warranty representation or condition express or implied statutory or otherwise with respect to this product or documentation their performance satisfactory quality or fitness for a particular purpose except as required by applicable law This product and documentation are supplied licensed as is and the customer licensee assumes the entire risk as to their quality and performance by making use thereof In no event shall Tramigo be liable for direct indirect special incidental or consequential damages including but not limited to economic loss such as loss of profits loss of use of profits loss of business or business interruption loss of revenue loss of goodwill or loss of anticipated savings arising out of the use or inability to use the product or documentation even if advised of the possibility of such damages In particular and without prejudice to the generality of the foregoing Tramigo has no liability for any programs or data stored or used with Tramigo products including the costs of recovering such programs or d
25. special placeName all can be used 2 DelPlace will delete from either the system or user location directory 3 If there are multiple records with the same placeName then delete the closest place to the current position Examples DELPLACE Office Tramigo DelPlace office deleted 23 50 May 28 DELPLACE all Tramigo DelPlace all user locations deleted 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 9 DelUser Command DelUser userNumber phoneNumber Alias DU Parameters userNumber Each user is assigned a number from 1 to 10 when added all removes all non owners phoneNumber Remove user based on phone number Description Deletes a user from the system Related Cmds AddUser ListUser Security Owner Message Format Command Response Notes 1 You find the user number with the ListUser command 2 ALLis used to remove all of the non owners from the user list Errors 1 Parameter Error 2 Lookup Error Examples DELUSER 2 Tramigo DelUser deleted user 2 635552345900 23 21 May 28 To remove all non owners DELUSER all Tramigo DelUser all non owners deleted 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Serie
26. the speed is gt 3 kmh or the unit has moved more than 300m Trip ends when ignition off is detected and the vehicle is idle longer than the TripEndTime default 15 min This is to prevent a false trip break when stopping for gas or traffic TripEndTime is shown in the STATUS report Trips less than 300m are ignored Idle time is the total time the vehicle has spent as stopped speed lt 3 km h during this trip Trip reports can exceed 1 SMS 160 characters Only the first part of the location name is used when the message length exceeds 1 SMS Trip start reports can be turned on off with the TripStart parameter SET TripStart 1 to turn on SET TripStart 0 to turn off Errors 1 Parameter Error Examples To turn on reporting TRIP ON Tramigo Trip reporting turned on 09 25 Jan 14 When a trip is started the following message is sent Tramigo Trip started 3 23 km NE of Glorietta Mall Manila PH 09 25 Jan 14 When a trip is completed the following message is sent Tramigo trip report start 19 20 at Arnaiz Avenue Pasong Tamo end 19 40 at Tramigo Office trip time 0 20 distance 2 06 km max speed 64 km h avg speed 5 9 km h idle time 0 03 20 32 Sep 25 To see the last trip or a trip in progress send TRIP NOW Tramigo trip report start 19 20 at Arnaiz Avenue Pasong Tamo end 19 40 at Tramigo Office trip time 0 20 distance 2 06 km max speed 64 km h avg speed 5 9 km h idle time 0 03 20 32 Sep 25 tracki For more infor
27. to the User The User can then answer the call and listen to vehicle cabin There is no indication in the vehicle that the call is in progress Calls from unauthorized users are ignored and not answered The owner s receives a message that the event occurred Use the phoneNumber option to have the T23 or T23 Fleet call a land line for better voice quality Errors Examples When the call is initiated by user 3 LISTEN Tramigo Vehicle voice monitor activated by User 3 09 25 Jan 14 When the call is initiated by user 1 and number is not a registered user LISTEN 915379830 Tramigo Listen Voice monitor activated by user 1 18 06 May 28 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 20 ListPlaces Command ListPlaces forced Alias LP Parameters forced optional Description Lists all the places and their corresponding latitude longitude and radius Related Cmds none Security Owner Message Format Command Response Notes 1 Only acceptable if sent via Tramigo Manager PC or server GPRS 2 If command is sent via SMS the unit will send the first 16 places 3 If forced parameter is used all places Errors 1 Parameter Error 2 Lookup Error Examples LISTPLACES Tramigo ListPlaces 0 00000 0 00000 0 00 office 4 55919 121 01935 1 00 santolanstation 1
28. 4 60800 121 05642 0 50 ortigasstation 14 58786 121 05680 0 50 shawstation 14 58107 121 05371 0 50 bonistation 14 57357 121 04800 0 50 02 49 Oct 21 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 21 ListUser Command ListUser userVumber all Alias LU Parameters userNumber optional Lists the full details for a specific user a optional Lists details for all users no parameter optional Provides a summary Description List users and their reporting status in the system Related Cmds none Security Owner Message Format Command Response Notes 1 If no parameters are used then a list of all users is provided Only the last 4 digits of the phone number are displayed LU number can be used to get a detailed list for one user 2 Parameter ALL reports a detailed list for all users May be a multi part SMS 3 Users can be in a different country than the T23 Series if roaming is enabled on the T23 Series SIM and the user s SIM 4 User PC is used when connected to a computer where you can send commands from the Tramigo Manager application 5 GPRS server is automatically added as user 10 when configured Errors 1 Parameter Error 2 Lookup Error Examples LISTUSER Tramigo ListUser 1 2345 2 4556 3 8992 09 25 Jan 14 LISTUSER 3 Tramigo ListUser 3 35855558992 Guest
29. 40 19 Dec 12 Check output port current settings OUTPUT 2 Tramigo Output 2 type general literal LIGHTON high 1 time 1000 15 42 06 Dec 12 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 26 Owner Command Owner password Alias none Parameters password optional System password Description Registers the owner of a unit Related Cmds none Security none Message Format Command Response Notes 1 Sending OWNER is same with the previous Owner 0000 2 The password is needed only when there is an existing Owner defined in the user list and password set 3 User will receive a confirmation SMS that the mobile number was successfully registered as owner 4 There can be more than one Owner defined in the user list if needed as backup 5 All current Owners are notified when a new Owner is added for security reasons Errors 1 Parameter Error Example s OWNER Tramigo Owner 635551234 registered 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 27 Password Command Password oldPassword newPassword Alias none Parameters oldPassword system password newPassword new system password Descriptio
30. 5 1 min timeout when device is calling a user DisableDelay 45 1 s Immobilization delay DisablePowerButton 0 boolean Disable power button DisableShockSensor 0 boolean Disable shock sensor Maximum break between two HF button presses for HFMaxTimeBetweenPress ms GPIO input Minimum time to recognize a HF button press for HFMinPressTime ms GPIO input Minimum break between two HF button presses for HF MinTimeBetweenPress ms GPIO input IgnitioninputGPlO boolean Use GPIO input as the ignition input Ignition nputShock boolean _ Use shock sensor as the ignition input IgnitionOff boolean Enables Ignition off reporting IgnitionOn boolean Enables Ignition on reporting Minimum average speed to prevent ignition off applies IgnitionOnAvgSpeed km h only to shock ignition detection Maximum speed max min difference to prevent ignition IgnitionOnMaxS peed km h off applies only to shock ignition detection LoudSpeakerVolume Loud speaker volume MaxAccel mm s 2 Maximum accepted acceleration Maximum distance from a landmark to report at MaxDistanceAtLocation m location MaxFixAge minutes Time delay to show old position in SMS reports Maximum accepted speed otherwise the fix is MaxSpeed km h interpreted as invalid MicrophoneGain Low is 1 highest is 10 MinTripDistance Minimum trip distance Speed threshold to decide if the vehicle is moving or MovingSpeed stopped optimum value NavLogStopLimit set Limit of file space used
31. COST OF CAPITAL COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES DOWNTIME THE CLAIMS OF ANY THIRD PARTIES INCLUDING CUSTOMERS AND INJURY TO PROPERTY RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY BREACH OF CONTRACT NEGLIGENCE STRICT TORT OR ANY OTHER LEGAL OR EQUITABLE THEORY EVEN IF TRAMIGO KNEW OF THE LIKELIHOOD OF SUCH DAMAGES TRAMIGO SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED Tramigo neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement This is the entire warranty between Tramigo and the Consumer and supersedes all prior and contemporaneous agreements or understandings oral or written relating to the Product and no representation promise or condition not contained herein shall modify these terms tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and NG partnership opportunities email info tramigo com T23 Series User Manual 13 This limited warranty allocates the risk of failure of the Product between the Consumer and Tramigo The allocation is recognized by the Consumer and
32. Power LED Yellow On Charging and the power is still low GSM LED Red On T23 T23 Fleet is not connected to the GSM network Off T23 T23 Fleet is connected to the GSM network Flashing T23 T23 Fleet is having problems sending a SMS GPS LED Blue On T23 T23 Fleet does not have a GPS fix Off T23 T23 Fleet has a GPS fix Power Button Press for 3 seconds to activate Personal Assistance Button SOS ATB Press for 3 seconds to activate When using an external SOS ATB button the T23 or T23 Fleet is configured to arm the Alarm by pressing the button for less than 5 seconds The external SOS ATB can also be used to activate the phone functions Phone Button Press once to answer incoming call Press for 2 seconds or more to initiate an outgoing call to User 1 press a second time for User 2 etc Second and third press does not have to be 2 seconds Incoming call is indicated by the GSM and GPS lights flashing together Remote Assistance Button Press for 5 seconds or more to activate Assistance message Press for 0 2 to 1 9 seconds to use as phone button Second press must be within 1 second to dial 2 speed dial number tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and NG partnership opportunities email info tramigo com T23 Series User Manual TRAMIG 4 3 T23 Track Light and Button Functionality am cps emp Y csm cam l POWER
33. SETTINGS Tramigo Settings Alarm Find Status IdleAlarm 1 Ignition 1 Power Trip 1 2 Speed Zone Sensor Sensor Input Input4 User locations 0 Metric on Coord off Language off LowBalance off Time automatic GMT 8 00 15 54 May 29 When vehicle idle is detected Tramigo Vehicle in idle state parked at Valero Street Rufino Street Makati 15 47 May 29 IdleAlarm off Tramigo IdleAlarm reporting is turned off 15 51 May 29 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 15 Ignition Command Ignition on off Alias Parameters on off Sets ignition reporting on or off Description Turns ignition reporting on or off for the user Related Cmds none Security Friend Message Format Command Response Notes 1 The unit must be connected to the ignition circuit to detect when the ignition is turned on or off This report is not recommended for portable use as you will receive false ignition reports When using a connection to the ignition circuit set the following parameters a SET IgnitionInputShock O b SET IgitionInputGPIO 1 You can customize the reporting to include ignition on off or both Default is both a SET IgnitionOn 1 turns on reporting for ignition on b SET IgnitionOff 1 turns on reporting for ignition off Errors 1
34. T23 Series User Manual TRAMIG Tramigo T23 Series User Manual v1 08 Firmware Build 1 08 Tramigo is a company of private capital with its headquarters in Finland and subsidiaries in Africa Asia Latin America and Europe Tramigo manufactures the worlds best selling tracking devices that are easy and economical to use in everyday life and business applications Tramigo products are globally available For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual TRAMIGO Contents 1 Product Overview 1 1 T23 Series Top Uses 2 Copyright and Disclaimer 3 For Your Safety 4 Getting Started 4 1 Hardware Features 4 2 T23 and T23 Fleet Light and Button Functionality 4 3 T23 Track Light and Button Functionality 4 4 First Use 4 5 Authorization 5 Features 5 1 Location Directory 5 2 Tracking Features 5 3 Phone Features 5 4 Miscellaneous Features 5 5 SMS Handling 5 6 Power Management 6 Commands 6 1 Command Summary 6 2 1 6 2 2 6 2 3 6 2 4 6 2 5 6 2 6 6 2 7 6 2 8 6 2 9 6 2 10 6 2 11 6 2 12 6 2 13 6 2 14 6 2 15 Ignition 6 2 16 Install For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 17 6 2 18 Language 6 2 19 6 2 20 ListPlaces
35. about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 32 Settings Command Settings Alias none Parameters none Description Displays the unit settings Related Cmds none Security Friend Message Format Command Response Notes 1 When a report setting is shown the numbers show the user numbers who have requested the report 2 Only report settings that are set ON will display Example Alarm 1 2 6 means Alarm reporting is turned on for Users 1 2 and 6 3 Used primarily for support Users will use Status command 4 RESETSETTINGS command is used to restore all factory defaults Errors none Examples SETTINGS Tramigo Settings Alarm Find 1 2 4 Status IdleAlarm 10 Ignition 2 10 Power Trip 1 3 6 Speed SpeedTrigger Temperature Zone Input powercut Sensor Sensor Input Input4 User locations 0 Metric on Coord off Language off LowBalance off Time automatic GMT 0 00 18 21 May 28 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 33 Command SMS phoneNum message Alias none Parameters number phone number message optional Text message up to 62 characters Description Sends a SMS text messa
36. al 1 minutes 0 5 km 120 minutes 30 degree s 03 23 Oct 23 To turn off automatic reports FIND off Tramigo periodic find deactivated 17 06 Oct 9 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 12 Command Get key Alias none Parameters key parameter id Description Reports the setting of a parameter Related Cmds Set Security Owner Message Format Command Response Notes 1 Used by support personnel and advanced users Errors 1 Lookup Error Examples GET GPSTimer Tramigo Get parameter gpstimer value 0 01 28 May 29 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 13 Help Command Help command Alias H Parameters command Description Provides information on how to use a command Related Cmds none Security Guest Message Format Command Response Notes 1 No parameter will return a list of the most common commands 2 Short forms for the commands will be used to save space Errors 1 Parameter Error Examples HELP Tramigo Help F Find S Speed T Trip ST Status AU Add User LU List User DU Delete User AP Add Place DP Delete Place A Alarm Z Zone P Power R Report
37. amigo will repair or replace at Tramigo s sole option any defective parts or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of product malfunction or failure during normal usage No charge will be made to the Consumer for any such parts Tramigo will also pay for the labor charges incurred by Tramigo in repairing or replacing the defective parts The limited warranty does not cover defects in appearance cosmetic decorative or structural items including framing and any non operative parts Tramigo s limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair determined by the price paid by the Consumer for the Product less a reasonable amount for usage Tramigo shall not be liable for any other losses or damages unless otherwise required by law These remedies are the Consumer s exclusive remedies for breach of warranty Upon request from Tramigo the Consumer must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt The Consumer shall bear the cost of shipping the Product to Tramigo Tramigo shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty The Consumer shall have no coverage or benefits under this limited warranty if any of t
38. ata Nothing in this notice shall exclude or limit Tramigo s liability for fraud death or personal injury arising out of Tramigo s wilful default or negligence Tramigo s policy is one of constant development and improvement We reserve the right to alter modify correct and update our products and publications without notice and without incurring liability Copyright 2014 Tramigo Ltd Tekniikantie 14 02150 Espoo Finland All Worldwide Rights Reserved Issue date July 2014 Trademark Tramigo is a registered trademark of Tramigo Ltd For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 3 For Your Safety Read these simple guidelines Not following them may be dangerous or illegal Read the full user manual for more information Switch on Safely Do not switch on the unit when wireless phone use is prohibited or when it may cause interference or danger Switch off in Hospitals Follow any restrictions Switch the unit off near medical equipment Switch off in Aircraft Follow any restrictions Wireless devices can cause interference in aircraft Switch off when refuelling Do not use the unit when at a refuelling point Do not use near fuels or chemicals Switch off near blasting Follow any restrictions Do not use the unit when blasting is in progress Qualified Ser
39. cts to the network Note that some operators will delete the SMS sooner depending on system volume T23 Series will buffer outgoing SMSes when not connected to the network and will send them at the first opportunity When the unit has problems sending a SMS the GSM light will flash and will attempt to send the SMS several times If this occurs frequently see the troubleshooting section 5 6 Power Management T23 Series conserves power by automatically going into sleep mode when the unit is idle When in sleep mode all the unit lights are turned off There are 4 sleep modes that progressively lower the power consumption These modes are configurable using SET parameters The default parameters for portable use are show below ist mode shuts off GPS after 1 hour after a Trip ended or 15 minutes of inactivity e Wakes up on incoming SMS Ignition Trip Start Charging e Every hour 10 minutes awake for 18 cycles 18 hours 2nd mode shuts off GSM modem e Wakes up on Trip Start Charging e Every hour 10 minutes awake for 120 cycles 5 days 3rd mode is same as 2nd Every day 1435 minutes sleep 10 minutes awake until 4th mode 4th mode shuts down when battery power is below 3 6v e Wakes up only when connected to power or charging Notes Motion detection wakes unit for 10 minutes then resumes current sleep mode Unit will not sleep when in a Trip or charging Unit will sleep if there are outgoing SMS that can t be sent due to network iss
40. distributor re seller and nga partnership opportunities email info tramigo com T23 Series User Manual 8 Tramigo does not warrant uninterrupted or error free operation of the Product If a problem develops during the limited warranty period the Consumer shall take the following step by step procedure a The Consumer shall return the Product to the place of purchase for repair or replacement processing b If a is not convenient because of distance more than 30 kilometers or for other good cause the Consumer shall ship the Product prepaid and insured to Tramigo See www tramigo com for the address of the repair center nearest you The Consumer shall include a return address daytime phone number and or fax number complete description of the problem proof of purchase and service agreement if applicable Expenses related to removing the Product from an installation are not covered under this limited warranty The Consumer will be billed for any parts or labor charges not covered by this limited warranty The Consumer will be responsible for any expenses related to reinstallation of the Product Tramigo will repair the Product under the limited warranty within 30 days after receipt of the Product If Tramigo cannot perform repairs covered under this limited warranty within 30 days or after a reasonable number of attempts to repair the same defect Tramigo at its option will provide a replacement Product or refund the purchase pric
41. e of the Product less a reasonable amount for usage If the Product is returned during the limited warranty period but the problem with the Product is not covered under the terms and conditions of this limited warranty the Consumer will be notified and given an estimate of the charges the Consumer must pay to have the Product repaired with all shipping charges billed to the Consumer If the estimate is refused the Product will be returned freight collect If the Product is returned after the expiration of the limited warranty period Tramigo s normal service policies shall apply and the Consumer will be responsible for all shipping charges 9 You the Consumer understand that the product may consist of refurbished equipment that contains used components some of which have been reprocessed The used components comply with Product performance and reliability specifications 10 ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY OTHERWISE THE FOREGOING LIMITED WARRANTY IS THE CONSUMER S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED TRAMIGO SHALL NOT BE LIABLE FOR SPECIAL INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS LOSS OF SAVINGS OR REVENUE LOSS OF DATA PUNITIVE DAMAGES LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT
42. ed a repair the repair warranty will be invalidated Tramigo reserves the right to either return the product to the Customer without further work or to levy the standard repair charge after acceptance from the Customer The Return Material Authorisation RMA procedure must be used to return all goods Prior to returning the product to Tramigo under this option please give full details of the reasons for returning the equipment Tramigo products are intended for legal usage only under all applicable international and local laws Tramigo shall not be responsible for any harmful interference or unlawful conduct associated with the operation of Tramigo products You assume all risk and liability caused by using the product with peripheral equipment or accessories not supplied or approved by Tramigo or caused by repairs or modifications carried out by parties not authorised by Tramigo No potentially harmful external equipment or other objects should be connected to Tramigo products You assume all liability relating to the usage of Tramigo products Tramigo shall under no circumstances be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused Please note The device is an aid and should never be relied upon as an only emergency device Its functionality is dependent on wireless networks and GPS satellites which may not be available all the time and connections cannot be guarante
43. ed under all conditions To make emergency communications the device must be turned on and located in an area with adequate wireless network signal strength For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual Tramigo T23 Series Two Year Limited Warranty Tramigo Ltd Tramigo warrants that this T23 T23 Track or T23 Fleet tracking device Product is free from defects in materials design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions 1 The limited warranty for the Product extends for TWO 2 years beginning on the date of the original purchase of the Product by the first end user Consumer This two year period is extended by each whole day that the Product is out of your possession for repair under this warranty The two year period is given based on products being in stock of the distributor reseller for 3 months Warranty period cannot be extended over 27 months of the original sale by Tramigo to the distributor reseller Warranty period for T23 Series Battery and other accessories is SIX 6 months The limited warranty extends only to the original purchaser the Consumer of the Product and is not assignable or transferable to any subsequent purchaser end user During the limited warranty period Tr
44. eries Power LED behaviour Charging on low battery state will turn power light on solid yellow then will turn to solid green when enough charge was gained When fully charged the green light will change from solid green to blinking green every 5 seconds blink If the unit has been in storage it may take 15 minutes for the power light to turn on Check that the GSM red LED is off Check that the GPS blue LED is off if not refer to next step Take your T23 Series outside to where you have a clear view of the sky After a minute or two the blue GPS light will turn off indicating that your T23 Series now knows its location After your T23 Series has been installed into the vehicle you are ready to become the Owner Owner authority has access to all the T23 Series commands and features Send the following SMS to your T23 Series in upper or lower case OWNER This is the same with Owner 0000 from previous registrations T23 Series will respond with a text message stating Tramigo Owner 635551234 registered 09 25 April 14 This means that you are now the Owner of T23 Series and it will accept any commands that you issue to it providing they come from the same mobile phone number as you used for this setup e If you plan to use your T23 Series as a portable device send the command Set sleep1repeats 6 e At this point you should change your T23 Series password to ensure a high level of security You can do this by sending a command via text
45. ership opportunities email info tramigo com T23 Series User Manual 6 2 35 Speed Command Speed speedLimit on off Alias S Parameters on off Turn speed limit on or off speedLimit optional Value from 50 to 200 kmh default is 120 Description Turns on and off speed reporting for the user Related Cmds none Security Friend Message Format Command Response Notes 1 Speed report occurs immediately when exceeding the speed limit set Maximum speed is not reported but can be found in the Trip report 2 Report will not occur again until the speed limit is exceeded after the speed has decreased by 50 km to prevent excessive reports This default is set with Set SpeedLimitFilter xx where xx is km mi To set the speed limit below 50 then set this parameter otherwise only 1 speed report will be sent Minimum is 10 3 MaxSpeed system parameter is set at 200 so if you want to set the speed limit over 200 then you must Set MaxSpeed xxx to the value you want maximum is 360 4 Speed limit is set per user Errors 1 Parameter Error Examples SPEED 110 Tramigo Speed speed limit 110 km h reporting is turned on 09 25 Jan 14 When the vehicle exceeds 110 kmh Tramigo Speed limit detected moving 0 22 km NE of Bangkok City Hall Phranakhon Bangkok TH SW with speed 115 km h 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and
46. f the passengers need assistance Tramigo can also be used with trucks boats buses trailers and motorcycles All Tramigo T23 Series products have the following features e Vehicle Tracking and Management Accurate GPS Satellite Positioning Personal Assistance Button in built or optional external SMS Support on any GSM network In built Geographical Data Customizable Locations M1 Move and Fleet software Only Tramigo offers Convenience All of the features are available from a normal mobile phone the most common device our customers already own and carry with them A PC web site or PDA is not required to use the system However these can also be used to track your Tramigo Low Operating Costs The only truly stand alone product no monthly fees or multi year contracts paid for service providers Tramigo users pay only the SMS they use Advanced Features Our safety and security tracking and performance features exceed all of our competitors products combined Security There is widespread concern about internet security and many firms don t want the location of their assets available on a public or 3 party web server They want control of the information at their location where they can ensure their data is secure Due to the fact that the geographic data is built into the unit our product runs without a 3 party server Important Note This manual applies T23 and Revision B series T23 Heet and T23 Trac
47. ge Related Cmds none Security Owner Message Format Command Response Notes 1 If message parameter is omitted then a blank message is sent 2 Commas are allowed in the message text 3 Can be used to request a balance report for pre paid GSM accounts that is forwarded to the Owner with the LowBalance command 4 Can also be used to activate operator specific programs such as unlimited text plans etc Errors 1 Parameter Error Examples SMS 222 Tramigo SMS sent to 222 09 25 Jan 14 SMS 358400200 Hello world Tramigo SMS Hello world sent to 358400200 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 34 SMSLimit Command SMSLimit nuMOFSMS off Alias none Parameters numOfSMS number of SMS messages per user off turns off the SMSlimit Description Limits daily SMS reports Related Cmds none Security Friend Message Format Command Response Notes 1 Daily SMS limit is set to X values for 24 hours starting at midnight 2 When the limit is reached the owner is notified Errors 1 Parameter Error Examples SMSlimit off Tramigo SMSLimit removed 04 01 Oct 23 SMSlimit 100 Tramigo SMSLimit set to 100 daily 04 01 Oct 23 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partn
48. gh authority for the command Problem GSM light is on solid Possible Cause No GSM signal No SIM card SIM card has expired SIM has PIN code set SIM is warped or damaged Roaming not enabled Battery is low Unknown problem Resolution Press power switch longer Check that battery is installed and close battery cover Battery is needed to power the unit even when connected to a power source Recharge battery If battery is completely discharged then the Lights will not turn on for 1 5 hours Remove and re insert the battery Resolution Refer to GSM problem resolution Wait for SMS Some GSM networks slow down during peak times or when they have equipment problems Wait for unit to wake up or activate motion detector Check that user s phone number is added to the user list Check the user s authority with the LISTUSER command T23 Series will not respond to any unauthorised commands Resolution Check with a mobile phone to see if there is a signal in the area or try to call the unit to see if you receive a ring tone Insert working SIM card Check in phone that the SIM can send SMS messages Check in phone that the SIM can send SMS messages Replace SIM card if needed Remove PIN code by inserting SIM in your phone and deleting the code Inspect SIM clean the contacts If re inserting does not help try another to see if it will work If you are in a different country your SIM account
49. he following conditions are applicable a The Product has been subjected to abnormal use abnormal conditions improper storage exposure to moisture or dampness unauthorized modifications unauthorized connections unauthorized repair misuse neglect abuse accident alteration improper installation or other acts which are not the fault of Tramigo including damage caused by shipping The Product has been damaged from external causes such as collision with an object or from fire flooding sand dirt windstorm lightning earthquake or damage from exposure to weather conditions an Act of God or battery leakage theft blown fuse or improper use of any electrical source damage caused by computer or internet viruses bugs worms Trojan Horses cancelbots or damage caused by the connection to other products not recommended for interconnection by Tramigo Tramigo was not advised in writing by the Consumer of the alleged defect or malfunction of the Product within fourteen 14 days after the expiration of the applicable limited warranty period The Product serial number plate or the enhancement data code has been removed defaced or altered The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna or viruses or other software problems introduced into the Product tracki For more information about Tramigo tracking products please visit www tramigo com For
50. is reflected in the purchase price 14 Any action or lawsuit for breach of warranty must be commenced within eighteen 18 months following purchase of the Product Questions concerning this limited warranty may be directed to Tramigo Ltd support tramigo com 9 1 Return Materials Authorization RMA Procedure If you can t return goods to your dealer then this procedure must be used when returning any goods to TRAMIGO Simply email support tramigo com and have the following information ready Your name Description of product being returned including Product name IMEI number located under the battery E Description of fault Reason for return On receipt of this information you will be issued an RMA number This number should be entered on a label attached to the unit and the goods returned Contact support tramigo com for current address Please quote this number in all future correspondence Note Any goods returned to TRAMIGO without an R M A number will be automatically returned to the customer at their expense For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com
51. k devices Rev B devices have written Rev B on label under the battery In this document T23 refers to previous T23 model and T23 Series refers to T23 T23 Fleet and T23 Track tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and NG partnership opportunities email info tramigo com T23 Series User Manual Regulatory Compliance Statements FCC Warning Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Co
52. lias none Parameters speedLimit Minimum is 50 kph maximum is 200 kph output1 2 Select output port 1 or 2 Description Triggers an output when a certain speed has been reached Related Cmds none Security Owner Message Format Command Response Notes 1 SpeedTtrigger command triggers an output when a certain speed has been reached 2 Outputi cannot be set directly as it is usually used with immobilizer Errors 1 Parameter Error Examples SpeedTrigger 80 output2 Tramigo SpeedTrigger reporting turned on Output 2 SpeedLimit 80 km h 06 22 Oct 23 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 38 Status Command Status off time daily weekly distance angle Alias ST Parameters time in minutes optional Creates automatic STATUS reports Minimum is 1 minute distance in kilometers optional Creates automatic STATUS reports Minimum is 0 5 km angle optional Creates automatic STATUS reports Minimum is 20 degrees Maximum is 180 degrees Description Displays the unit status and user s settings Related Cmds none Security Friend Message Format Command Response Notes Only settings that are set ON for the user will display For each report turned on the parameters are also shown in brackets TripEndTime in minutes is show in brackets after the Tri
53. lso send all Friend and Guest commands Friend can send all Guest commands Avail A All versions B T23 and T23 Fleet only F Install version only O Optional accessory needed User Commands Command Parameters Security AddPlace placename atitude longitude radius AddUser phoneNum security password Alarm On oft auto DelPlace placeName DelUser userNumber Disable On oft password Find Off near time xtime daily weekly ydistance non triptime angle Get parameter id GPpRs parameter id Help command IdleAlarm On oft time radius Ignition on off Listen phoneNumber BIN elwlele w ej eININ N ListPlaces none ListUser userNumber all LowBalance Number orf Metric on off Name unitName Owner password Password oldPassword newPassword Personal Assistance Power on off Report userNumber reportName on off time Settings SMS phoneNum message DISS W SS S PSS VISS OJO 1 For first time use when no Owner is defined then unit will accept command from any phone number Owner can also be issued from any phone a Interval when the unit is not on trip mode Recognized through this format f x y z a tracking For more information about Tramigo tracking products please visi
54. mation about Tramigo tracking products please visit www tramigo com For distributor re seller and nga partnership opportunities email info tramigo com T23 Series User Manual 6 2 44 Version Command Version Alias V Parameters none Description Displays the software and hardware versions Related Cmds none Security Friend Message Format Command Response Notes 1 Used for support purposes 2 IMSI is only available when the GSM modem is connected to the network 3 IMEI is needed for warranty claims Errors none Examples VERSION Tramigo Firmware version 1 08 LD East Asia and Pacific Version 01 06 LF English template Version 1 08 GSM B11e03gg WISMO228 301109 IMEI 355915034299735 IMSI 515020908548390 18 24 May 28 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 45 Zone Command Zone distance or off userLocations placeName in out both orf Alias Parameters or off optional Turn zone reporting on or off distance optional Distance is in the units used by the system Default is 1 Minimum is 0 1 maximum is 999 userLocations optional Sends a zone report when a user location has been entered exited PlaceName optional Name of the location Default is the current location of the vehicle infout both off optional Used with parame
55. ming commands can be up to 150 characters in length 6 2 Command Detail Each Tramigo command is defined with the following Command Alias Parameters Description Related Cmds Security Message Format Notes Errors Examples command name Tramigo is not case sensitive alternate commands that can be used command options If ta icized then optional brief description of the command commands that are related security level format of the response to the user special behaviour of the command error patterns samples of command usage and responses For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 1 Accelerometer Important Note Version 1 10 and above Command Accelometer on off Alias ACC Parameters on optional Activates the accelerometer off optional Deactivates the accelerometer Description Observes the acceleration and deceleration 1 second interval Related Cmds none Security none Message Format Command Response Notes 1 Reports are generated based on pre set limits 2 Acceleration typical value range is 1 0 2 0 m s and for braking it is 0 5 1 5 m s2 3 How to change the limits a set hardaccelerationlimit 19 acceleration limit to 1 9 m s2 b set hardbreakinglimit 10 braking limit to 1 0 m s2 Errors none Examples
56. n Changes the system password Related Cmds Disable Owner Security none Message Format Command Response Notes 1 The password can be 20 characters in length 10 characters if using unicode Letters and numbers only Not case sensitive 2 Default password is 0000 Errors 1 Parameter Error Examples PASSWORD 0000 903WOOD Tramigo Password changed to 903WOOD 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 28 Personal Assistance Command press panic button Alias none Parameters none Description Generates a panic report that is sent to all users with Owner authority Related Cmds none Security none Message Format Location Notes 1 T23 Track Available with optional external SOS button only 2 Button must be pressed for 3 or more seconds to activate All lights on the T23 Series turn on when the button is pressed 3 All Users with Friend authority can also receive the report with the SET SOSReportToFriend 1 command Errors none Examples Press alarm button on T23 or T23 Fleet unit Tramigo Alarm detected panic button activated parked at Valero Street Rufino Street Makati 14 55888 121 01965 18 15 May 28 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities
57. n Directory Built In Location Directory T23 Series has an internal location directory which can hold up to 200 000 place names Users can add hundreds of their own places using the ADDPLACE command These place names will be referenced in all reports that include the unit s location You can also show geographic coordinates in your reports by using the COORD command 5 2 Tracking Features Each user with OWNER or FRIEND authority has the option of turning on different types of automatic reports that will notify them of events that occur to the T23 Series See the commands section for a detailed explanation of all T23 Series commands Owners can turn on some of the reports for users using the REPORT command FIND T23 Series will respond to a FIND command by stating its current position and status The message will state the location directory referenced location and whether T23 Series is parked stopped or moving along with its current speed and heading You can also send F or a blank SMS to receive a FIND report Automatic FIND You can also have your T23 Series send automatic FIND reports triggered by time angle or distance travelled Nearest Locations Using the NEAR parameter you can display the 3 nearest locations in case you don t recognize the closest one ALARM The T23 Series has a built in motion detector that you can activate using the ALARM command When motion is detected you will receive an ALARM report As a secu
58. nsult the dealer or an experienced radio TV technician for help Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body 1 1 T23 Series Top Uses Silent Car Alarm Turn on the Alarm and be notified when someone is in your car truck or boat Motorcycle owners can be notified if someone knocks over their bike Towing Alert Be notified that your vehicle is being towed and find the location of the vehicle Excess Speeding Set the speed limit and be notified when it s exceeded Perfect for checking on new drivers Unauthorized use of vehicle Turn on Ignition reporting and be notified when someone is using your vehicle Good when on holidays or when you take your car in for repairs Covert voice monitor Leave your T23 or T23 Fleet device anywhere you want to remotely listen in Good for checking on babysitters car repairs hotel rooms Listen in when your car alarm goes off to hear what s happening Requires optional microphone Emergency calls T23 and T23 Fleet can receive calls and can make outgoing calls only to the numbers you specify Now you can give someone a phone
59. one reporting off Examples ZONE Tramigo Zone Vehicle will report when 1 km from current Location 1 1 km W of Glorietta Mall 09 25 Jan 14 ZONE 5 home Tramigo Zone Vehicle will report when 5 km from Home 09 25 Jan 14 When the Zone crossing is detected the following report is sent to the user Tramigo Zone crossing detected moving 0 11 km NE of Berjaya Times Square Kuala Lumpur KL MY SW with speed 33 km h 09 25 Jan 14 tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and nga partnership opportunities email info tramigo com T23 Series User Manual TRAMIGO ZONE off Tramigo Zone reporting is turned off 18 23 Jan 9 ZONE userLocations in Tramigo Zone reporting for all user locations in 05 07 Oct 23 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com 7 Troubleshooting T23 Series User Manual Problem Unit will not turn on when pressing the power switch Possible Cause Power switch was not pressed for 2 seconds or more Battery is not installed Battery needs charging sometimes lights will be very dim Power switch disabled Problem Unit will not respond to SMS Possible Cause GSM light is on or flashing GSM Network is slow Unit is sleeping User is not authorized User is does not have a high enou
60. or Examples TIME 8 Tramigo Time adjusted to GMT 8 hours 09 25 Jan 14 TIME auto Tramigo Time automatic GMT 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 42 TLDLanguage Command TLDLanguage value Alias none Parameters value The number of TLD language Description Select the preferred TLD language Related Cmds none Security Owner Message Format Command Response Notes 1 Select the TLD language based on the end user preference Errors 1 Parameter Error Examples TLDLANGUAGE 2 Tramigo TLDLanguage is set to 2 14 17 Jun 7 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 43 Trip Command Trip on oft now Alias T Parameters or off optional Turns Trip reporting on or off now optional Shows a trip in progress or last trip report Description Controls Trip reporting Related Cmds none Security Friend Message Format Command Response Trip Notes 1 Reports when a trip has started and ended 2 Trip starts when ignition on is detected and when the speed is gt 6 kmh and unit has moved more than 300m 3 If ignition detection is not available then the trip start is determined when
61. ormat setting is retained until changed COORD on is needed to view locations using M1 Fleet and Google Earth Errors none Examples Coord ON Tramigo Coord reporting turned on 09 25 Jan 14 Coord DMS Tramigo Coord DMS reporting turned on 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 7 Debug Command Debug on off Alias none Parameters on off Description Sets on and off debug output to the USB port Related Cmds none Security none Message Format Command Response Notes 1 Debug output defined under diagnostics section 2 Used by support personnel Errors none Examples Debug ON Tramigo Debug reporting turned on 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 8 DelPlace Command DelPlace placeName Alias DP Parameters placeName required Must be a valid place name Parameter all can be used to delete all the entries in the user location directory Description Deletes a place from the user location directory Related Cmds AddPlace Security Friend Message Format Command Response Errors 1 Parameter Error 2 Lookup Error Notes 1 To delete all the user locations the
62. p report indicator example Trip 15 Periodic STATUS reporting is set optionally in minutes and distance STATUS can t be set automatically for distance only Time should be present Enable Temperature details on status report by sending this command a Set ShowTemperature 1 ST x y Z a will send a STATUS report every X minutes or Y kilometer on trip mode then send STATUS report every Z minutes and if angle change is more than A degrees Errors none Examples STATUS Tramigo Status GSM 80 GPS 60 Battery 100 Reports Alarm Trip Speed 120 09 25 Jan 14 STATUS 7 Tramigo periodic status report activated report interval 7 minutes 14 21 May 25 STATUS 5 3 120 30 Tramigo periodic status activated report interval 5 minutes 3 km 120 minutes 30 degree s 03 18 Oct 23 When temperature details is enabled STATUS Tramigo Status GPS 70 GSM 67 Temp 38 98 battery 89 charging reports none 18 22 May 28 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 39 SystemStatus Command SystemStatus a reset time Alias SS Parameters a optional Comprehensive listing of system status reset optional Reset the SS values time optional Periodic time SS reporting Description Displays the unit system statistics for GPRS data GSM connection
63. panic button press Required duration of power button press Time interval before Alarm is re armed after pressing SOS button If set on the new owner is requested to confirm but sending owner yes command Enables sensor off reporting Enables sensor on reporting Enable time stamps at end of reports Enable sleep mode GSM turned off in sleep mode 1 Off time in sleep mode 1 On time in sleep mode 1 Number of repeats in sleep mode 1 GSM turned off in sleep mode 2 Off time in sleep mode 2 On time in sleep mode 2 Number of repeats in sleep mode 2 GSM turned off in sleep mode 3 Off time in sleep mode 3 On time in sleep mode 3 Number of repeats in sleep mode 3 Sleep timeout from ignition switched off Sleep timeout from the last wake trigger Number of times the T23 Sries will attempt to resend a SMS timeout for sending sms External GPIO input used as a combined SOS HF button instead of ignition input HF button hold time for SOS detection for GPIO input Turn on to include users with Friend authority to SOS reports After a speed limit report the speed must drop this much below the limit until more reports are sent Trip end time Trip start reports enabled disabled Minimum time for a trip report Trip reports shorter than this time are ignored Distance limit to use previous trip end location as the new start location Use ignition input GPIO wired or shock in vehicle state handling Low voltage shutdown limit
64. r 4 Short forms can be used for the reportName Errors 1 Lookup Error report name was incorrect 2 User not found Error Examples To turn on the Alarm report for user 2 Report 2 A on Tramigo Alarm reporting is turned on for user 2 23 40 Sep 12 To turn on the Periodic reporting for user 5 Report 5 F 1 Tramigo Find reporting is turned on for user 5 report interval 1 00 km 04 44 Jun 11 Report 2 F 1 1 60 30 Tramigo Find reporting is turned on for user 2 report interval 1 minutes 1 km 60 minutes 30 degree s 11 39 Jan 15 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 31 Command Set parameter value Alias none Parameters parameter Parameter value to be set Value The value of the parameter Description Sets a parameter with a value Related Cmds Get Security Owner Message Format Command Response Notes 1 Used for parameters that can be set when unit is configured prior to installation These parameters are not frequently changed by the typical user 2 Key or value is not case sensitive 3 See T23 Series Parameters for a complete list of parameters Errors 1 Lookup Error 2 Parameter Error Examples To turn off start of trip reports SET TripStart 0 Tramigo Set parameter TripStart value 0 09 25 Jan 14 For more information
65. ramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 23 Metric Command Metric on off Alias none Parameters on off optional On metric units used off imperial units used Description Selects metric or imperial measurement Default is metric Related Cmds none Security Friend Message Format Command Response Notes 1 km or kmh are used for metric mi or mph are used for imperial in all distances 2 If changed then Zone distance is displayed in new measurement unit Errors none Examples Metric Tramigo Metric turned off Miles will be used 09 25 Jan 14 Metric ON Tramigo Metric turned on Km will be used 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 24 Name Command Name unitName Alias N Parameters unitName name that will be used for the unit Default is Tramigo Description Changes the vehicle name Related Cmds none Security Owner Message Format Command Response Notes 1 Maximum length is 16 characters extra characters are automatically truncated 2 Limited characters allowed letters numbers blank hyphen single quote Other characters are converted to blanks 3 Invalid characters for naming unit
66. rature so when possible keep the unit at normal room temperature At temperatures below 0 C or above 55 C the battery will not recharge You can also use T23 Series without the internal battery Power is supplied via I O cable Do not dispose of batteries in a fire as they may explode Dispose of batteries according to local regulations Do not dispose as household waste CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 Commands T23 Series will only accept commands from a user with the correct authority Unauthorized commands are ignored Commands are not case sensitive unless they are Unicode characters Common commands have a short form to save typing Example for FIND you can send find F f or a blank SMS Each user must turn on the reports they require To see what reports you have turned on use the STATUS command To see which reports have been turned on by all users use the SETTINGS command To see your T23 Series system statistics such as number of reboots temperature and distance travelled use SYSTEMSTATUS SS command 6 1 Command Summary Italicized parameters are optional Security levels 1 Owner 2 Friend 3 Guest Owner can a
67. rings to the serial port to be used with 3 party navigation systems on PC s and other devices that run Windows The availability of navigation varies in each country NMEA will be outputted at a Baud rate of 115200 5 3 Phone Features Installation Location Your T23 Series unit can be mounted anywhere inside your vehicle or boat where the unit will not get wet and not exposed to excessive heat The most common locations are behind the dashboard under the centre console and under a side panel in the back of the vehicle Pick a location where you can secure the unit firmly using screws or cable tie All T23 and T23 Fleet phone features require the hands free kit headset accessory Voice quality is dependent on the condition of the GSM network that the user is connected to For best results call the unit with a land line Listen Users with OWNER authority can find out what s occurring in their vehicle with the LISTEN command This command will have the T23 or T23 Fleet call your phone then you can hear the activity in your vehicle This option requires a special high gain microphone accessory T23 Series tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and nga partnership opportunities email info tramigo com T23 Series User Manual MIC to be able to hear voices within 5 meters The standard hands free kit can detect noises but is designed to filter out backg
68. rity backup your T23 Series will also notify you if your vehicle has moved 100m and the motion detector was not triggered For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual TRIP T23 Series can be configured to send a report at the start and end of every trip This is done using the TRIP command A trip is started when the unit has moved more than 300m and faster than 3 km h The trip ends after the unit has not moved for 15 minutes configurable The TRIP end will include the following information Start position End position Time of trip and idle time Distance travelled Average and maximum speed Interim trip reports are available using the NOW parameter If no trip is in progress you can see the last trip travelled Speed T23 Series can report when it s exceeded a speed limit you have set Use the SPEED command to turn on this report Zone T23 Series can report when it s within a specific distance from a location The ZONE command can be used to notify you when your T23 Series leaves an area or is approaching a place Ignition Report For full installations T23 Series can be configured to send an Ignition report every time the ignition is switched on or off You can turn this report on and off by using the IGNITION command Navigation Support T23 Series outputs standard NMEA st
69. round noise to improve voice calls Voice Calls The Phone button on your T23 or T23 Fleet can be used to call pre programmed numbers Simple press the button to call up to 3 SPEEDIAL numbers you have set up To call the first SPEEDIAL number press the phone button once to call the second number press the button twice etc You can also receive calls by pressing the Phone button Incoming calls are indicated with a ring tone on the speaker and flashing of the GSM and GPS lights T23 or T23 Fleet will accept incoming calls from any phone number Besides the speaker volume dial located on the hands free two settings can be used to modify the volume levels LoudSpeakerVolume and MicrophoneGain described in the T23 Series Parameters section The hands free headset accessory can be ordered from Tramigo but any standard 2 5mm headset should work 5 4 Miscellaneous Features Name Unit You can personalise the name of T23 Series so that it will appear in the summary reports This is done by using the NAME command Status With the STATUS command you can see the status of the GSM network GPS satellites and battery power left It also displays which reports you have turned on Automatic STATUS You can also have your T23 Series send automatic STATUS reports triggered by time distance and angle SystemStatus You can now check the full system statistics thru SYSTEMSTATUS command It shows the number of reboots made Ave Signal s
70. s User Manual 6 2 10 Disable Command Disable on off password Alias none Parameters on off password optional and only needed when disabling the vehide Description Toggles the vehicle immobilization disables enables the ignition from starting Related Cmds none Security Owner Message Format Command Response Notes 1 When disabling if the ignition is currently on then the command will not take effect for 45 seconds after the ignition is turned off and the user should be notified after the delay If the ignition is off the command is executed immediately Ignition detection must be connected The output line to the immobilizer relay is only powered when starting the car and DISABLE has not been set To reset this the owner would send the DISABLE off command to allow the vehicle to be started Errors 1 Parameter Error Examples When enabled and the ignition is off DISABLE on 123456 Tramigo Disable Vehicle ignition disabled 09 25 Jan 14 When enabled and ignition is on DISABLE on 123456 Tramigo Disable Vehicle ignition will be disabled 45 seconds after the ignition is turned off 09 25 Jan 14 Later when the command is executed Tramigo Disable vehicle ignition disabled 09 45 Jan 14 DISABLE off Tramigo Disable vehicle ignition enabled 09 45 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities
71. t www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual SMSLimit numOfSMS off Speed speedLimit ory off SpeedDial slot phoneNum SpeedTrigger speedLimit output1 output2 output3 Status oft time daily weekly distance angle SystemStatus time all reset Temperature On foft value Time gmtOffset auto Trip orvoft now Version Zone distance or off userlocations placeName ir out both off Support Commands These commands are used primarily by installation and support personnel Command Parameters Alias Security Boot off interval 1 Coord or oft DEC DMS 2 Debug on off Input portId ype commandName 1 0 delay 1 on off both Install Language orYvofi languageNumber languageName all Output portId type commandName 1 0 timeOn ResetSettings Set parameter id value TLDLanguage language number UnInstall Notes 1 Commands are not case sensitive but parameters such as placeName can be 2 Extra blanks should be ignored that occur before and after the command and in placeName 3 Up to 8 commands can be sent in one message using gt symbol Example TRIP gt ALARM OFF gt STATUS can be sent in one SMS The system response may exceed 1 SMS 4 Inco
72. t www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual Car is moving FIND Tramigo moving 0 23 km NE of Glorietta Mall Makati SW with speed 24 km h 09 25 Jan 14 Tramigo Parked at Valero Street Rufino Street Makati 14 55917 121 01922 01 02 May 29 Unit has never had a GPS fix Tramigo parked no GPS lock 00 00 Jan 01 The time is corrected when the first fix is received Unit has lost GPS signal Tramigo parked at Park Mall Downtown SG 01 17 52 N 103 50 44 E old position 09 35 Oct 7 FIND near Tramigo Nearest locations at Valero Street Rufino Street 0 11 km N of Ayala Avenue Rufino Street 0 22 km SE of McDonald s H V dela Costa 01 02 May 29 FIND Near 5 Tramigo Nearest locations 0 07 km W of Valero Street Rufino Street 0 12 km N of Ayala Avenue Rufino Street 0 18 km SE of McDonald s H V dela Costa 0 25 km N of Rufino Street Dela Rosa Street 0 28 km W of Makati Sports Club 01 15 May 29 Automatic reports FIND 1 Tramigo Periodic find activated report interval 1 minutes 00 58 May 29 FIND 1 2 Tramigo periodic find activated report interval 1 minutes 2 km 00 58 May 29 FIND 1 2 1 Tramigo periodic find activated report interval 1 minutes 2 km 1 minutes 00 58 May 2 FIND 5 Tramigo periodic find activated report interval 5 00 km 00 58 May 29 FIND 1 0 5 120 30 Tramigo periodic find activated report interv
73. ted or the vehicle has moved more than 300m To determine presence a Parked vehicle is not in a Trip and not moving b Moving vehicle is in a Trip c Stopped vehicle is in a Trip and not moving Automatic timed reports can be from 1 to 10080 minutes or daily or weekly When in sleep mode the report will be sent when the unit wakes up next Automatic distance reports can be from 0 5 km to 20 000km Due to GPS availability the actual distance can vary from report to report this is normal When in sleep mode all automatic reports will be sent only when the unit wakes up next Automatic reports are only sent to user who requested the report Each user can set their own interval Automatic reports should only be used by a few users otherwise the SMS may start to queue GSM light flashing Advanced command F near 4 will return nearest 4 places Max is 5 Default is 3 Automatic FIND for trip mode and non trip can be set with FIND xTime yDistance non triptime angle a xtime is the interval for T23 Fleet automatic find when on trip mode b non triptime automatically takes place to send automatic FIND when T23 Fleet was not on trip mode This can only be recognized when trip mode and distance value are present upon sending the command 14 Enable report time stamp with seconds with command a Set ShowTime 2 Errors 1 Parameter Error Examples For more information about Tramigo tracking products please visi
74. ter userLocations Description Turns Zone reporting on and off Notifies user when the vehicle is entering or leaving an area The area is defined by a circle with a radius defined by the distance from the place name Related Cmds AddPlace Security Friend Message Format Command Response Errors 1 Parameter Error 2 Lookup Error Notes 1 Zone crossing is reported whenever the unit crosses a circle with radius of distance from the placename 2 Zone reports will be only be issued when the unit has a GPS fix and the unit is in a Moving or Stopped state If the unit crosses the zone without a fix then the report will be delayed 3 Once a crossing is detected there is a 10 minute delay between reports to avoid excessive reporting Adding a new Zone will replace the current active Zone The user can enter a partial string for the placeName and if a unique name is not found then the system will select the closest placeName Lookup is only done on the first name field of the location User locations are also searched Zone reporting works best in fully installed units that have ignition sensing connected User locations are places added with command ADDPLACE They can be set as zones with parameters in out both off a In sends a report when the user location has been entered b Out sends a report when the user location has been exited c Both sends a report when user location has been entered exited d Off turns the user added locations z
75. the shock sensor to sense motion Alarm also enables the security shield a special system ZONE with a distance of 0 1 km This is a backup in case the shock sensor is not triggered Alarm reporting is shut off after 1 report User must turn on Alarm reporting to reactivate Setting the auto parameters below can be used to automatically re arm the alarm When using the set command to change parameters if one user turns off the auto then all users have auto turned off Errors 1 Parameter Error Examples ALARM Tramigo Alarm reporting is turned on 09 25 Jan 14 STATUS Tramigo Status GPS 72 GSM 87 battery 100 reports Alarm 23 07 May 28 ALARM OFF Tramigo Alarm reporting is turned off 09 25 Jan 14 ALARM AUTO Tramigo Alarm reporting is automatic 09 25 Jan 14 When the security shield is detected Tramigo Shield alarm detected moving 0 33 km NE of Big Splash Marine Parade SG SW with speed 24 km h 09 25 Jan 14 When the shock sensor is detected Tramigo Motion alarm detected parked 0 23 km NE of West Coast Ferry Terminal Clementi SG 09 25 Jan 14 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 5 Boot Command Boot off time Alias none Parameters off optional Deactivates cyclic unit reboot Time optional Activates cyclic unit reboot in ho
76. trength GPRS data connection statistics MCU Temperature and Odometer details Settings With the SETTINGS command you can see which reports you have turned on for all users and system wide settings Power You can be notified when the battery power drops below 20 with the POWER command l For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and nga partnership opportunities email info tramigo com T23 Series User Manual Personal Assistance Button Pressing the T23 or T23 Fleet Personal Assistance Button for 3 seconds or more will send a SMS report to all Users with Owner authority indicating your location To also include users with Friend authority use the SET SosReportToFriend 1 command Language T23 Series base language is English Maximum number of languages loaded into T23 Series is 3 To see available languages use the LANGUAGE ALL command All commands and reports can be translated to the other language To turn on the alternate language see the LANGUAGE command To change TLD language you can use command TLDLANGUAGE X where X is the TLD language number 5 5 SMS Handling T23 Series will receive SMS when connected to the GSM network and when awake or in the first sleep mode SMS sent to the unit when not connected are stored by the GSM operator for a time specified in your phone settings 1 hour to unlimited and will send the SMS when the T23 Series conne
77. ues Automatic reports do not impact sleep mode If Power reporting is turned on a Low Power report is sent when the battery is below 3 6V 20 To turn off sleep mode send the command SET Sleep 0O tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and nga partnership opportunities email info tramigo com T23 Series User Manual Note that this will drain your battery very quickly and is not recommended for normal use To turn sleep mode back on send the command SET Sleep 1 Battery Charging and Handling Your T23 Series has a 1300mAh Li Polymer rechargeable battery that provides power when your unit is not connected to the vehicle power Charging time takes 3 hours and the unit will charge even when turned off You should always fully charge your unit before your first use because the battery will be drained from storage When in storage the battery may drain too low to power the unit lights but after charging for 15 30 min the power light will come on To charge the unit connect the USB cable to the T23 Series and plug into computer compatible wall charger or an optional Cigar Lighter Adaptor for use inside your vehicle Only use approved Tramigo products for charging the battery You can also use a USB port on a Windows XP computer to charge the unit if you install the USB Drivers first using the Tramigo Manager OEM exe Battery performance is impacted by tempe
78. urs Description Restarts the Tramigo application code in the unit Related Cmds none Security none Message Format Command Response Notes 1 The GSM modem and GPS receiver are reset Useful if there are GSM connection problems 2 Used primarily by support but can be used when the unit is not responding 3 When activated without specific hours interval automatically sets 24 hour cyclic reboot Errors none Examples Immediately reboots unit then reset counter for a 24 hour reboot setting BOOT Tramigo Boot OK 09 25 Jan 14 Boot 1 Tramigo Periodic reboot activated interval 1 hour s 15 09 Jun 11 Boot Off Tramigo Periodic reboot deactivated 17 15 Jun 11 For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 6 2 6 Coord Command Coord on offf7DEC DMS Alias none Parameters on off optional DMS for degrees minutes seconds DEC for decimal degrees default Description Sets on and off coordinate display in Location messages or changes the formatting Default is off Related Cmds none Security Friend Message Format Command Response Notes 1 Coordinates are displayed in signed decimal degrees 14 23354 or degrees minutes seconds format 14 33 12 S Either format can be cut and pasted into Google Earth Decimal degrees have 5 digits of precision F
79. vice Only qualified personnel can install or repair this unit Water Resistance Your unit is not water resistant Keep it dry 4 Getting Started This section will describe how to setup your T23 Series after installation For more information on the installation of T23 Series into a vehicle please consult the T23 Series Installation Guide This manual will detail the use of T23 Series after the installation has taken place 4 1 Hardware Features T23 Series includes T23 T23 Fleet or T23 Track Unit T23 Series BAT T23 Series GPS Antenna optional T23 Series USB micro USB for portable charger e 723 Series I O e Quick Start Guide Not available with T23 Track For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual TRAMIG 4 2 T23 and T23 Fleet Light and Button Functionality m A PHONE POWER SOS Figure 1 T23 and T23 Fleet Unit Controls Your T23 or T23 Fleet has 3 lights to indicate the status of the unit Green means OK and red and blue means that you have a problem T23 or T23 Fleet buttons require you to press for 2 seconds to prevent accidental triggering Power LED Green Flashing 5 seconds Power is on On Charging Off Power is off or T23 T23 Fleet is sleeping Power LED Orange Flashing 5 seconds Power is ON but is too low
80. with a limited view of the Turn off trip reporting when in these sky so the GPS signals are weak and bounce locations off of buildings This can generate short trip reports If you are not interested in short trip reports Increase the minimum trip distance to 1 km or higher Set MinTripDistance 1000 Problem Vehicle shows as parked but its moving Possible Cause Resolution You T23 Series will report a state of Parked None Once a Trip is detected the vehicle when a Trip has not been started which takes state will change to moving or stopped 300m so if a FIND or any other report is received during this time it will show as Parked For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 8 T23 Series Parameters T23 Series parameter defaults are changed with the SET command and displayed with the GET command Note that T23 Track does not have SOS and Call buttons no external microphone port and no external GPS antenna pot Boolean units are 1 for on and 0 for off Important Changing the parameters can greatly impact the behaviour of the unit so only advanced users should change the default values Use the DBG CFG DEFAULT command to return all the parameters back to the factory defaults Name Default Min Val Val Units Comment AutoRearmTime 0 5 30 Delay before arming again CallTimeOut
81. without worrying about large phone bills Luggage Minder Leave your T23 Series in your bag when it s out of your sight and be notified if someone opens it or picks it up Good for laptop bags in airport lounges tracki For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and NG partnership opportunities email info tramigo com T23 Series User Manual Door Alarm Put a T23 Series in a bag and hang in on your doorknob for an instant door alarm You will receive a text when someone enters the room Also good for cottages or any place you leave unattended since you can also plug the unit into a wall plug Arrival Notification Notify your family automatically when you are almost home Good for boat owners as well Expense reporting Use Trip reports to automatically keep track of your mileage for expense reports Power monitor Plug a T23 Series into the wall power and be notified that the power has been turned off Good for vacation homes and boats For more information about Tramigo products and accessories for your T23 Series products visit our website at www tramigo com Questions send email to support tramigo com For more information about Tramigo tracking products please visit www tramigo com For distributor re seller and partnership opportunities email info tramigo com T23 Series User Manual 2 Copyright and Disclaimer This document and the

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