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        Hoover Domestic Appliance User Manual
         Contents
1.     Do not use abrasive cleaners as they can scratch the surface     Cleaning the filter   The washing machine is fitted with a special  filter to prevent items such as coins  buttons   etc  blocking the discharge hose  These may be  retrieved by     Step 1  Opening the filter cover     Step 2  Pull out the corrugated hose  only  available on certain models   remove the  stopper and drain the water into a container     Step 3  Before removing the filter  place an  absorbent towel below the filter cap to collect  the small amount of water that is likely to be  inside the pump        31    Step 4  Turn the filter anti clockwise until it stops in the vertical position   Remove the filter and clean     Step 5  Replace the filter and turn in a clockwise direction until locked in position   Replace the stopper in the hose and close the filter cover     We recommend that the filter be cleaned frequently  at least once a month     Maintenance wash   Using small quantities of detergent and low temperature wash programmes can cause  the gradual build up of grease  dirt and scale  Over time these deposits can damage  your laundry and your machine  They can also cause your machine to smell  We  recommend that you carry out a maintenance wash a couple of times per year to keep  your machine and pipe work clean and free of these deposits  Simply run the Cottons  90  C programme without a load and with the normal quantity of detergent     32    PROBLEM SOLVING GUIDE    Defects you can remed
2.   Let the water flow from the tap until the water runs clear before  connecting to the machine  The water supply tap should be accessible when the  machine is installed     CONNECTING THE COLD WATER  SUPPLY    Only one hose is required to install this machine to a cold water supply  Cold fill is an  energy efficient system  Only the water required to wash the laundry is heated  There  is no loss of heat in the pipeline from the hot water tank or the boiler     If your eal machine installation was hot and cold fill ensure that the hot tap is  firmly closed to prevent leakage     This machine has an inlet hose with a 19mm  3 4   threaded ferrule fitted to the end   to attach between the threaded connector on the appliance and the water supply  Only  use the new hose supplied to connect the machine and ensure that the sealing washers  are in place inside the hose connectors     Do not re use old hoses that are attached to existing installations   Do not over tighten the connections  Hand tight is sufficient    Do not trap or kink the hose    Step 1  Connect the elbow end of the hose  provided to the threaded inlet on the back of the  machine     The grey pine needs to connect to the white  threaded inlet on the machine     Step 2  Hand tighten the connector     Step 3  Connect the straight ends of the pipes to  the water supply  ensure that there are no kinks     Step 4  Turn on the water supply and check there  are no leaks  If there is a Pei turn off the water  supply  disconn
3.   saving electricity and reducing the carbon footprint of your machine     Please refer to the Programme Guide for the maximum temperature to which each  programme con ke set     Spin Speed   hen a programme is selected the maximum spin speed allowed for that programme  appears on the display  Pressing the Spin Speed button will reduce the speed by  100rpm each time the button is pressed  The minimum speed is 400rpm  or continuing  to press the button will eliminate the final spin completely     Delay Start    This indicator shows the number of hours time delay  once the delay start has been set     Wash Cycle Time    When a programme is selected the display automatically shows the maximum cycle  duration for a full load  which can vary  dependitg on the options selected  Once the  programme has started you will be kept informed constantly of the time remaining to  the end of the wash     Wash Length Indicator   Once the programme has been selected the indicator light will automatically show  the wash time set for that programme  Selecting a different wash time the relevant  indicator will light up     KG Mode Indicator    Available on Cotton and Synthetic cycles  during the first 4 minutes of the cycle the  indicator lights and wash time will flash  This means the intelligent sensor is weighing  the laundry and will adjust the cycle time  water and electricity consumption  secede  Buttons Indicator Light   These light up when the relevant buttons are pressed    If an option 
4.  blinks to show that  the machine is at a standstill  Release the button to end the cycle with a spin  which  may be reduced or cancelled using the appropriate button  and emptying phase     18    Sensitive Care ba    The Sensitive Care option washes your clothes in a deeper than normal water level to  provide gentler washing for especially delicate fabrics  while detergent is removed  thoroughly with a much larger quantity of water  Perfect for people with delicate skin   this option can be selected on all Cotton and Synthetic cycles     This option does not need to be selected on the Delicate  Woollen or Silk programmes   as it is already an integrated part of the wash cycles         Easy lron  This function  selectable on Mixed and Delicate cycles  minimizes creases as much as  eae with a uniquely assignen anti crease system that is tailored to specific fabrics   he water is gradually cooled throughout the final two rinses with no spinning an  then a delicate spin assures the maximum relaxation of the fabrics     x  Delay Start OG    This option allows you to delay the start of your wash cycle by up to 24 hours  By  pressing the Delay Start button  the time deley will be chow on the display  h00   This  will increase in one hour intervals each time the Delay Start button is pressed   Continue to press the button until the required time is reached  then press the Start  Pause button to activate the machine  The machine will start its cycle once the required  number of hours
5.  cause damage       Is the load unbalanced  Stop the programme  redistribute the load and restart     The programme takes a long time         Some programmes do take a long time  over 2 5 hours   Low water pressure can  increase the length of the programme     34    The door will not open         Has the programme finished  Is the    END    word on the display  If not the programme  is not complete  Has the door locked light gone out  If not wait a further two  minutes and the light will go out and you will be able to open the door       Has the Ha ei finished but the door remains locked  The display reads  Error 2  Switch off the appliance and this will allow the door to open       If water remains in the drum refer to  Water does not drain away     above     Problem with the dispenser         Not all the detergent has been flushed away   1  Check the water supply tap is fully turned on   2  Check the inlet hose is not kinked       The dispenser drawer will not close properly   1  Check the drawer is aligned proper   2  Check the drawer is not clogged with detergent  see Care and  Maintenance       Steam is cng em the dispenser  The machine is designed to vent through the  drawer  this is nothing to worry about     Error 9 is displayed          Cancel the programme by pressing the ON OFF button   Wait 10 15 seconds  select again the programme and press the START PAUSE button to    switch the machine on     Remember  you may be charged for the service call if incorrect instal
6.  combined with the action of the 8 jets  deliver a  perfect result also on Delicates at 30      8 Pulse Technology helps the pre mix of water and soap  penetrating deeply into the  fibers  the inverter motor moves the drum in a way to optimize the distribution of the  pre mix of water and soap  without damaging clothes  The result of this combination  guarantees a more accurate stain removal and treats the fabrics with extreme care     All in One 20    2     Thanks to 8 pulse technology  this innovative programme  allows you to wash fabrics  such as cottons  synthetics and mixed fabrics at 20  C with a performance which is  comparable to a 40  C wash    The consumption of this program is about 50  of a conventional 40  C  Cottons wash     Important Wash Performance Advice    New  coloured garments should be washed aba for at least 5 or 6 washes      Certain large dark items such as jeans and towels should always be washed separately    Never mix NON COLOURFAST fabrics    g Rapid  Rapid Programme 14 30 44   The Rapid programme allows a washing cycle to be completed in just 14 minutes  This  programme is particularly suited to slightly dirty cottons and rice fabrics     Using the Wash Time button on the Rapid cycle will enable you to select either a 14   30 or 44 minute wash cycle     When selecting the rapid programme  please note that we recommend you use only  20  of the recommended quantities shown on the detergent pack     For information about these programmes please refe
7.  has passed     To cancel the Delay Start option  press and hold the button for 5 seconds until the  display shows the settings a the selected programme  To start this programme  press  the Start Pause button  To cancel the process  press the ON OFF button or select  another programme     Z    Temperature       When a programme is selected the display will show the recommended wash tempera   ture  The Temperature button can be used to decrease or increase the temperature of  your chosen wash cycle  Each time the button is pressed  the new temperature level is  shown on the Wash Temperature Indicator     Spin Speed   The spin cycle is used to remove as much water as possible from the laundry without  damaging your clothes  The recommended spin speed for each ag Mea is already  set to the h hest level for that chosen programme  By pressing the Spin Speed button  you can ie the spin speed in 100rpm intervals     To cancel the spin cycle altogether  set the spin speed to O     It is not possible to select a spin speed Hie than that suitable for the programme  selected  This feature is designed to avoid damage to your clothes     It is Po to modify the spin speed at any time without stopping or pausing the  machine     Wash Time Selector  amp     Once the programme has been selected the indicator light will automatically show the  wash time set for that programme  Selecting a different wash time the relevant indica   tor will light up  For example  Using this button on the Rapid W
8.  in the filter  If present  clean the filter       If you have found any of the above problems correct them and run the machine  through a spin cycle to drain the water     33    Water on the floor around the washing machine       Is the fill hose tightened  If so  replace the rubber washers and re tighten       Is the standpipe or the household drain blocked  If so  clear the blockage yourself  or call a plumber         s there clothing or dirt between the door gasket and the door glass  Ensure that    the door glass and gasket are kept clean and free of laundry when loading the  machine     The machine does not spin       Water has not drained from the machine  Check the points highlighted above       Have you selected an gies that changes the spin profile  change of spin speed    Check the feature in the description of the controls       Is the load unbalanced  To reduce noise and vibration and improve the machine   s  reliability and life  the machine is fitted with an electronic sensor that detects if the  load is unbalanced  To improve the spin performance the load can be re distributed  by hand at the end of the cycle and then re spun       The presence of excessive foam has aborted the spinning phase   Do not use excessive amounts of detergent     The machine is noisy or vibrates a lot during the cycle       Has the transit system been fully removed   see Unpacking the Product        Are there any loose items in the pockets of clothing that can rattle in the drum  and
9.  re to reduce the amount of detergent used depending on how dirty the  aundry is   Use less detergent for items that are not very dirty     26    e Amount of laundr  It is possible to sl ae the amount of detergent when washing only a small amount  of laundry   For smaller loads use less detergent     The dosages shown on the packaging of detergents for washing delicates often already  refer to a reduced wash size     Always follow the dosage instructions on the detergent packaging     An over dosing of detergent can cause excessive foaming   If the appliance detects the presence of excessive foam  it may exclude the spinning  phase or extend the duration of the program and increase water consumption     Dispensing instructions  The detergent drawer is split into 3 compartments       The first  labelled  1   is for detergent  utilised during Prewash       The second  labelled  2   is for detergent  utilised during the main wash       The third  labelled  S is for special additives  such as fabric softeners  fragrances  starch   brighteners etc        Dispensing in the drum    Liquid detergents and some tablets are dispensed via the machine drum using the  recommended dispensing device which is placed upright on top of the wash load  towards the back of the drum  Some tablets are designed to be placed in the dispenser  drawer  check the detergent pack for details     Do not put any items into the drawer other than detergents that are designed to be  dispensed from the drawer as
10.  the machine by its door     When moving the machine to its final position  take care not to kink or damage the  hose at the back of the machine     Once the machine is in place the feet should be adjusted to ensure that the machine is  level  If the machine is not level it may become very noisy or move during the spin  cycle     Step 1  Turn the locking nut clockwise to release the screw adjuster on the feet     Step 2  Adjust the feet on the corners of the machine a rotating each foot to raise or  lower its position until it is firm and level on the ground     Step 3  When the machine is firm and level  tighten the locking nuts on the feet in an  anti clockwise direction until they reach the base of the machine     TESTING THE INSTALLATION   Refer to    Selecting the wash programme    for details of how to select programmes   Step 1  Turn on the water supply and check for leaks from the fill hose    Step 2  Switch on the electricity supply    Step 3  Switch on the appliance by the ON OFF button  Select the spin programme  and then ae the Start Pause button to start the machine  Allow the programme to  continue for one minute and then cancel the programme by pressing eran the  START PAUSE button for about 5 second  This will remove any water remaining in the  machine from factory testing    Step 4  To check for cold water filling to the machine     Select the rinse programme and press the Start Pause button to start the machine     Once the rinse has finished  allow the tumb
11.  they may cause blockage or damage     LAUNDRY    Items to avoid   We recommend that you do not wash underwired bras in the machine  Should the  wires become detached they could cause damage to your clothes and the machine  If  the wash care label states that the bra is machine washable then we advise placing it  in a wash bag     27    Recommendations  Always follow the wash care labelling on the garments     Fasten zips  tie strings and Saeed jailed to prevent tangling  Ensure that pockets  are emptied of loose change and other small items     Unfold all items before placing them in the machine     Check that there are no metal objects in the laundry as these may damage the laundry  and the machine     Place small items in a wash bag     Divide the laundry according to the type of material  the symbol on the garment label   and colour  making sure that whites are separated from coloured garments    Do not exceed the values indicated in the    Programme Guide    which refers to the  weight of the laundry items when they are dry     WASHING ADVICE    The following tips are designed to assist in getting the best results from your machine  whilst using it in the most environmentally friendly and economical way  It is also  important to understand the items to avoid in your laundry  to ensure the continued  sate and reliable operation of your machine     Loading our washing machine   To make further reductions of energy  water and detergent consumption  we  recommend that you pu
12. DIRECTIVE  2002 96 EC    This appliance is marked according to the European directive  2002 96 EC on Waste Electrical and Electronic Equipment   WEEE      By ensuring this product is disposed of correctly  you will help  revent potential negative consequences for the environment and  einen health  which could otherwise be caused by inappropriate   waste handling of this product     The symbol on the product indicates that this product may not be  treated as holisehald waste  Instead it shall be handed over to the  era collection point for the recycling of electrical and  electronic equipment     Disposal must be carried out in accordance with local  environmental regulations for waste disposal     For more detailed information about treatment  recovery and  recycling of this product  please contact your local city office  your  household waste disposal service or the shop where you purchased  the product     WARNING AND SAFETY  INSTRUCTIONS    This machine is solely for domestic use  i e  to wash  rinse and spin dry household  textiles and garments     Do not touch the appliance when hands or feet are damp or wet     Do not lean on the door when loading the machine or use the door to lift or move the  machine     Do not try to open the door when water is visible in the drum or the door locked  indicator is ON     Do not touch the drained water as it may reach extremely high temperatures   Do not use adapters  multiple connectors and   or extensions leads   Do not pull the pow
13. INSTRUCTION  BOOK    Instructions for installation and use    lOko    10kg Washing Machine          A  SILENTPULSE  INVERTER    TECHNOLOGY 5  GENERATION FUTURE    CONTENTS    Introduction 3  Delivery Information 3  Guarantee 3  Customer Service A  Caring for the Environment 5  Warning and Safety Instructions 6  Unpacking the Product 7  Installation 8  Electricity Supply 8  Water Suppl 9  Connecting the Cold Water Supply 10  Connecting the Drainage Pipe 11  Levelling the Machine 12  Testing the Installation 12  Description of the Machine 14  The Control Panel 15  Digital Display 16  Wash Options 18  Automatic Features 21  Programme Descriptions 22  Programme Guide 24  Detergent 26  ane 27  Washing Advice 28  Running a Wash Cycle 29  Care and Maintenance 31  Problem Solving Guide 33  After Sales Service 37    This appliances is intended to be used in household and similar applications such as      staff kitchen areas in shops  offices and other working environments      farm houses      by clients in hotels  motels and other residential type environments      bed and breakfast type environments    A different use of this appliance from household environment or from typical housekeeping  functions  as pe a aie by expert or trained users  is Siete even in the above  applications    If the appliance is used in a manner inconsistent with this it may reduce the life of the  appliance and may void the manufacturer   s warranty    Any damage to the appliance or other damage or loss ar
14. ash cycle will enable  you to aaa either a 14  30 or 44 minute wash cycle     This selection is only available on the Cotton  Synthetic and Rapid programmes     20    AUTOMATIC FEATURES    KG Mode  Half Load     Available on the Cottons and Synthetics cycles  the intelligent sensor adjusts the water  level and programme length throughout each phase of the cycle according to how  much laundry you load into the machine  The KG Mode indicator will light up when  the intelligent sensor is weighing the laundry     The washing machine is fitted with a self adjusting water level system  This system  enables the machine to use the optimum amount of water needed to wash and rinse  the laundry in relation to the particular load  This results in a reduction of the water  and electricity used without in any way compromising the washing and rinsing  performance  The amount of water and electricity used will always be appropriate for  the clothes load size     The washing machine automatically ensures excellent washing results at minimum cost  whilst respecting the environment     Out of Balance protection   This model is fitted with an electronic sensor device that checks if the load is balanced  correctly  If the load is slightly unbalanced the machine will re balance it automatically  and then carry out the normal spin  If  after several attempts  balance is not restored a  reduced spin speed will be ree If loads are seriously unbalanced the spin stage will  be cancelled  This helps lim
15. ay to the start of the  programme while the machine sets the wash parameters for the selected programme  e The Door Locked and KG Mode indicator lights will also illuminate a few  seconds after pressing the Start Pause button     In some programs in the initial phase of the cycle there are planned spin sequences to  ensure optimal wash results     PAUSE   The programme may be paused at any time during the wash cycle by holding down  the Start Pause button for about two seconds  The door locked indicator light will  remain illuminated for approximately 2 minutes  The door can be opened when this  indicator goes out  To restart the programme  press the Start Pause apa once again     Cancelling and Changing the Programme  To cancel the programme hold down the START PAUSE button for about five seconds   Select a new programme and start as detailed above     15    Door Locked indicator   The Door Locked indicator light is illuminated when the door is fully closed and the machine  is ON    When Start Pause is pressed on the machine with the door closed the indicator will flash  momentarily and then illuminate  If the door is not closed the indicator will continue to flash   A special safety device prevents the door from being opened immediately after the end of  the cycle  Wait for 2 minutes after the wash cycle has Finished and the door locked light has  gone out before opening the door  As a safety measure  check that there is no water evident  in the drum  At the end of the cycl
16. ce now by calling  08444 810 157  or register online  www hoover co uk    If you would like to register for an additional 4 years labour protection  please ask our  service advisor for cost details  or complete the enclosed form     CUSTOMER SERVICE    At Hoover  we aim to make appliances that are reliable and long lasting  However   should your appliance need to be serviced during its working life  no one is more  qualified to maintain your appliance than our own Hoover Service engineers  To book  a service call or to at our customer service advisors for help on using your appliance     please call     08444 995599    Alternatively  you can consult our Problem Solving Guide on page 33     TECHNICAL DATA SS    E Max  load of dry laundry for washing 10 kg  E Water pressure    0 05   0 8 MPa    Measurements  E Height  E Width  E Depth       NB  For specifications regarding electrical data  see the data panel on the front of the  washing machine  porthole area      CARING FOR THE ENVIRONMENT    Together  we share the responsibility to safeguard our environment for future  generations    At Hoover  that means continually developing new  intelligent technologies to produce  electrical appliances that perform more efficiently and use less electricity and less  water  This significantly reduces the carbon footprint from your appliance     Our enon commitment will ensure that we will continue to develop more intelligent   more efficient appliances for future generations     EUROPEAN 
17. e press the ON OFF         button     If the pra al is pa the door locked indicator will go out after 2 minutes and the  door can be opened  Check there is no water evident in the drum before opening the door     DIGITAL DISPLAY    The easy to use Digital Display gives you total control of your wash cycle  whether it is  adjusting the wash length using our Wash Time Selector  delaying the start of your  wash  or adjusting the temperature and spin speed of your wA programme  The  simplicity of the Digital Display understates the advanced technology  which clearly  displays all the wash cycle information  putting you in control     Kg Mode Door locked  Indicator Indicator                i          er  Wash Cycle Time   Wah Tinpan ha   j yy f  A   t  Delay Start Indicator  Wash Length  Spin Speed Indicator  indicator      Buttons  Indicator                 Maximum loading capacity and  detergent Indicator    Wash Temperature   When a programme is selected the relevant indicator will light up to show the  recommended wash temperature  You can select a different temperature by pressing  the Temperature button  For example  The Cottons programme will default to 40  C     With this control the temperature can be reduced to 30  C to reduce energy  consumption or increased to 60  C for a more intensive wash     Today  most detergents have been improved to wash efficiently at lower temperatures   therefore we have set the default temperature settings of each programme to a lower  level
18. e we provide     Guarantee  Your new Hoover appliance automatically comes with a 12 month call out  parts and  labour guarantee     Register your appliance now by calling    08444 810 157    or register online    www hoover co uk    Providing that you register your purchase  Hoover guarantees all parts of this product  for 5 years from the date of purchase  During the first year Hoover approved  engineers will replace or repair all defective parts free of charge  except for parts  subject to fair wear and tear  such as interior lamps     In years 2 5 replacement parts will be supplied free only if fitted in the UK or Republic  of Ireland by Hoover and the appropriate labour charges paid  An extended warranty  may be purchased to also cover the labour costs  Please ask our customer service  advisors for cost details or complete the enclosed form     To qualify for benefits under the guarantee  you must be able to ie sea of date  of purchase and the appliance must have been supplied  maintained and used in  accordance with Hoover instructions     37    The guarantee excludes     Any faults which occur due to bad installation or misuse of the machine     Repair of  or interference with  the machine by any person not authorised by the  manufacturer     Any parts which are fitted to the machine that are not original manufacturer s  arts      Non domestic use of the machine     Operation at incorrect voltage     The result of using this machine for any purpose other than those desc
19. ect the hose and check the sealing  washers are in place  Refit the hose and turn on  the water supply        CONNECTING THE DRAINAGE PIPE    This machine must be connected in accordance with the water supply regulations   Water bylaws prohibit connection to a surface water drain     Decide which plumbing option suits you best then follow the instructions below     Option 1   Waste pipe connection  waste trap   a the hooked end support to the outlet pipe and position it at least 800mm off the  oor     After removing the blanking plug  or cutting the membrane from the waste system   securely fix the outlet pipe to the drainage system  using a hose clip     Secure the hooked end support up to at least 800mm to avoid water being drawn  back into the machine     jhooked end support sink  KLAN A          Il    flexible  discharge hose  le s   4  hose clip 4    yf 800 mm  trap with hose  adaptor       Option 2   into a standpipe  Ensure that the standpipe is not located near an electrical socket     Fit the hooked end support to the outlet pipe  Install the hose into the standpipe  ensuring that the pipe is at least 500mm from the floor     Insert the outlet pipe approximately 100mm into the standpipe     100 mm    500 mm min          LEVELLING THE MACHINE   Your machine is heavy so care must be taken when moving it    We recommend that two people move the machine to avoid strain and possible injury   Take care not to damage flooring when moving the machine and do not drag or lift 
20. emperatures     When washing heavily soiled whites  we recommend using cotton programs of 60  C  or above and a normal washing powder  heavy duty  that contains bleaching agents  that at medium high temperatures provide excellent results    For washes between 40  C and 60  C the type of detergent used needs to be appropriate  for the type of fabric and level of soiling    Normal powders are suitable for    white    or colour fast fabrics with high soiling  while  liquid detergents or    colour protecting    powders are suitable for coloured fabrics with  light levels of soiling    For washing at temperatures below 40  C we recommend the use of liquid detergents  or detergents specifically labeled as suitable for low temperature washing    For ah coll wool or silk  only use detergents specifically formulated for ee fabrics   For dosage amounts please follow the instructions on the detergent package label     Only use detergents that are suitable for use in a washing machine  You will obtain  the best results from your wash with the minimum use of chemical products  and the  best care for your laundry if you take into consideration the level of dirtiness as well  as the type al detergent to choose     The amount of detergent to use depends on       Water hardness  Depending on the hardness of the water and the type of detergent used  it is  possible to reduce the amount of detergent   The softer the water supply  the less detergent is required       The level of dirtiness  l is
21. er cord or the appliance itself to remove the plug from the socket     Ensure the appliance mains supply is earthed  and if it is not  seek assistance from a  qualified person     If the power cable is damaged  it must only ever be replaced by an authorised  serviceman     Never force the porthole door  doing so may damage the safety lock mechanism  designed to prevent the door being opened accidentally     This appliance is not intended for use by persons  including children  with reduced  physical  sensory or mental capabilities  or lack of experience and knowledge  unless  they have been given supervision or instruction concerning use of the appliance by a  person responsible for their safety     Children should be supervised to ensure that they do not play with the appliance     When moving the appliance  never lift it by the controls  detergent drawer or door   and never attempt to move it alone as the machine is extremely heavy     When in transit  never rest the door against the trolley or transport the appliance  without its polystyrene base     If the ea is installed on a carpeted floor ensure that the ventilation holes on the  base of the appliance are not obstructed     If the appliance is not running properly or breaks down  switch off the power  turn off  the tap and do not tamper with the appliance   Contact an authorised serviceman and ask them to use official Hoover spare parts     Warning  The company denies all liability if and when these instructions are no
22. fety  Instructions section of this manual    Step 3  Unclip the drain hose from the rear panel of the machine and lower the hose  into a bowl on the floor  When the bowl is full raise the end of the drainpipe to a  height higher than the top of the appliance to stop the flow of water  Empty and  pee the bowl and continue draining the machine until empty     Step 4  Once the machine is fully drained of water  clip the hose to the rear of the  machine  Open the door and remove the load     The door can be opened approximately 2 minutes after the power failure   Do not force open the door     Further Problem Solving advice can be found on the After Sales Service pages of  our website www hoover co uk    36    AFTER SALES SERVICE    Customer Service   At Hoover  we aim to make appliances that are reliable and long lasting  However   should your appliance need to be serviced during its working life  no one is more  qualified to maintain your appliance than our own Hoover Service engineers  To book  a service call or to ar our customer service advisors for help on using your appliance   please call     08444 995599    or contact us online    www hoover co uk    Please have your model and serial numbers at hand when calling our service  department  as they will require this information     Masa ug lines open  Monday to Friday 8 30am to 5pm  Saturday 9am to 5pm   Sunday 10am to 4pm   We may record your phone calls with our representatives to  monitor and improve the quality of servic
23. hines are tested with water prior to leaving the factory  so a small amount of  water may be present in the drum and the drain hose     Flooding may occur if any part of the installation process is not completed correctly     ELECTRICITY SUPPLY    Washing machines are supplied to operate at a voltage of 230 240V  50 Hz single  phase  Please check that the supply circuit is rated to at least 13A     The plug is alread sis with a 13A fuse  which is BS 1362 ASTA approved  Any  replacement must be the same rating and specification  If the fuse cover is lost  do not  use the plug until it is replaced     Electricity can be extremely dangerous  Please take care when connecting your  machine to the electricity supply     This washing machine must be earthed    The socket outlet and the plug on the appliance must be of the same type    Do not use multiple adapters and or extension leads    The wires in the mains lead are coloured in accordance with the following codes   Blue NEUTRAL    Brown LIVE  Green and Yellow EARTH    C     Appliance complies with European Directive 73 23 EEC  89 336 EEC  Sse by 2006 95 EC and 2004 108 EC and subsequent amendments     WATER SUPPLY    This machine should only be connected to a cold water supply  The cold water  pressure should be between 0 5 and 8 bar  0 05 0 8 Mpa      Do not connect the machine to a single outlet instantaneous water heater     Before connecting the fill hose  check that the water is running from the water supply  tap to be used
24. is selected but it is not compatible with the selected programme then the  symbol first flashes and then goes off     Maximum Loading Capacity And Detergent Indicator   When a programme is selected on the display is shown the maximum load of laundry  suitable  gt  that cycle and the relative detergent quantity    Detergent         20  of the maximum quantity         50  of the maximum quantity         maximum quantity  The detergent quantity suggested can be vary depending on how much the fabrics are soiled    een    Maximum load        Every levels shown on the display is the 10  of the maximum loading capacity    When a programme is selected the maximum capacity suggested is Ton on the  display  For the programmes where the KG MODE function is active  the appliance in  the is minutes it calculates the real laundry loaded  updating the levels on the display  in real time     WASH OPTIONS    The following options should be chosen once the required programme has been  selected and BEFORE Has the Start Pause button  The indicator light on each  option button will illuminate it that option has been selected       D  Night  amp  Day Wd  Press this button  available for all the washing programmes  to reduce the  intermediate spin speed to 400 rpm  where applicable  the water level is increased  during rinsing and the washing is kept immersed in water after the final rinse in order  to spread the fibres evenly   During the phase in which the water is held in the tub  the indicator 
25. ising through use that is not  consistent with domestic or household use  even if located in a domestic or household environment   shall not be accepted by the manufacturer to the fullest extent permitted by law     INTRODUCTION    Please read and follow these instructions safe and operate the machine  accordingly  This booklet provides important guidelines for safe use  installation   maintenance and some useful advice for best results when using your machine     Please complete the information below referencing your products details found on the  rating plate that is attached to the porthole of your machine     Model Number   Serial Number  16 digits      Our customer service advisors will require this information whenever you contact  Hoover  Please keep all documentation in a safe place for future reference or for any  future owners     DELIVERY INFORMATION    Please check that the following items are delivered with the appliance     Instruction manual     Guarantee card     Blanking plugs     Inlet hose    Check that no damage has occurred to the machine during transit     GUARANTEE    Your new Hoover appliance comes with a 12 month call out  parts and labour  guarantee  Registering your appliance also gives you an additional 4 year parts  guarantee absolutely T To activate both your 12 month and 4 year guarantees  you  must register your appliance within 30 days  quoting your model number  serial  number  plus the date and price of you purchase     Register your applian
26. it vibration  reduce noise and improve the washing  machine s reliability and life     8 Pulse Technology        This washing machine is equipped with an innovative system that by means of 8 high  pressure jets  sprays a mixture of water and detergent directly into the load    The    inverter motor    technology used in this machine manages the drum movement  during the start up of each programme  in conjunction with the 8 high pressure jets  spraying the detergent mixture into the load  the cycle includes a set of spin actions  that helps the detergent solution to penetrate into the fibers  helping dirt removal and  ensuring the best available wash performance    The spin cycle at the beginning of the wash is therefore a normal phase of the  program and should not be regarded as a malfunction of the machine    The 8 pulse system is also used during the rinse phase where the high pressure jets aid  the complete removal of detergent residues trapped in the clothes     21    PROGRAMME DESCRIPTIONS    For handling the various types of fabric and their level of dirtiness in your laundry the  washing machine has different programme groups oacoraing to type of wash   temperature  spin speed and duration  see Programme Guide      Once the programme is selected  the intelligent sensor will weigh the laundry using the  KG Mode and adjust the critical elements ot the wash cycle depending on the weight  of the laundry to ensure perfect results  available on Cotton and Synthetic cycle   
27. lation or misuse  causes a problem with your machine     If the following error codes are displayed  switch OFF the machine and contact Hoover  Service  0  1  4  5  7 and 8     Note  The use of environmentally friendly  phosphate free detergents  check detergent  information on pack  can have the following effects       Waste water from rinsing may be cloudier because of the presence of a white  powder  zeolites  held in suspension  without the rinse performance being adversely  affected       Presence of white powder on laundry after washing  which is not absorbed by  the fabric and does not alter the colour of the fabric       The presence of foam in the final rinsing water is not necessarily an indication of  p g y    poor rinsing  Carrying out more rinse cycles does not serve any purpose in such  cases     35    Power Failure   If there is a power failure the wash cycle will be interrupted  and the wash programme  and functions will be suspended  When the power is restored  the wash programme  and functions will re start from the same point and complete the programme     During a power failure the water can be drained and the load can be removed from  the machine as follows     Step 1  Switch off the machine both via the ON OFF button and the mains power  supply  Remove the plug from the mains power supply socket     Step 2  Carefully move the machine so the rear of the machine is accessible  Please  follow the safety precautions that we recommend under the Warning and Sa
28. le action to continue until the water has  pumped out  Check that the drain outlet is not leaking or overflowing     Step 5  Select the spin le see and press the Start Pause button to start the  a If the machine takes longer than one minute to empty check the drain hose  or kinks     Installation testing is now complete    Now you have successfully installed the machine we advise that you run the machine  to ensure the drum is thoroughly clean after testing and storage  Select Cottons 90  C  programme and run the machine for a complete cycle using only wash detergent and    water     This programme will take approximately 2 hours to complete     13    DESCRIPTION OF THE MACHINE    The Hoover washing machine details are indicated below        Detergent Hoover  Dispenser             Porthole  Door    Filter               Adjustable  Feet    THE CONTROL PANEL                         Start Pause T  ture  Button On Off empra Delay Start    Button LCD Button  Display       SA  moe  AL  Salo   Huu ee  m        Hes a  amp   i  i see h Stain Rinse  Fi Eady  Da Blastdr Hold Carq krop  Programme Night Stain   Sensitive  Wash Time  Buttons  amp  Day Blaster   Care Button  Spin Speed Pre Rinse Easy Iron  Button Wash Hold    9sy o    Turning the Machine On  Pressing the ON OFF  D  button will turn the machine on     Start Pause Button Dil  START    After selecting the programme and the required options press the Start Pause button  once to sarf he wash cycle  There will be a short time del
29. lights to show that  the machine is at a standstill   Release the button to end the cycle with a spin dry  which may be reduced or  cancelled using the appropriate button  and emptying phase   Thanks to electronic control  the water in the idietmieaite phases is emptied silently   making this option very useful for washing at night     Pre Wash         This option is particularly useful for heavily soiled loads and can be used only on some  programmes as shown in the programmes table    Detergent for this programme should be added to the compartment of the soap drawer  labelled    I     Please i to Detergent Drawer Section of manual   We recommend you  use only 20  of the recommended quantities shown on the detergent pack and fabric  conditioner should not be used for this programme     Stain Blaster E    The Stain Blaster option  selectable on all Cotton cycles  tackles stubborn stains by  maintaining wash temperatures throughout the programme and adjusting the spin  speed of the drum during critical stages of the a and rinse cycles  Using this  special programme will increase the wash efficiency without increasing the length of  your wash programme     Rinse Hold W    Pressing this button means the cycle stops at the final rinse stage  leaving the drum fil   led with water    The garments thus stay immersed in the water  preventing them from bunching up and  forming creases that are difficult to remove    During the phase in which the water is held in the tub  the indicator
30. lock or door seal     Putting detergent in machine    Open the drawer  choose the detergent and put in the recommended amount   Do not exceed the dosage stated below     Maximum quantity of  Prewash  option  100 ml    i Main Wash 200 ml   all programmes   Fabric Conditioner 200 ml    Close the drawer again        Note  Liquid detergents and some concentrated powders and tablets that are to be  placed directly into the drum should be placed in the recommended dispensing device     Selecting the wash programme   Refer to the Programme Guide or the programme descriptions on the front of the  machine to select the most suitable programme  Switch on the appliance by the  ON OFF button and select the eae rogramme  Check that the tap is turned on  and that the discharge hose is ie   correctly  Select the required wash options     Starting the wash cycle   ies the Start Pause button  The Door Locked indicator and KG Mode lights will  illuminate    After a few seconds the wash cycle will begin  During the first 4 minutes of    29    the wash cycle  the KG Mode will weigh the clothes and update the wash time     In some programs in the initial phase of the cycle there are planned spin sequences to  ensure optimal wash results     Do not try to open the door when the door locked indicator is on  nor open the  dispenser drawer during the wash programme     If you wish to pause the programme press the Start Pause button  after two minutes  you will be able to open the door  To cancel the 
31. omplete washing cycle for garments specified as    Machine   Washable    Wool fabrics and laundry items made from silk or specified    Wash as Silk     on the fabric label     Thanks to the new generation of 3 phase motors controlled by a sophisticated  electronic system  we have developed a new washing mode which simulates   hand washing action during wash cycle    The new motor allows the anita to move with a pulse action  This action of partial  rotation with pauses in between creates a delicate wash only equalled to that of hand  washing    The programme has a maximum temperature of 30  C and concludes with 3 rinses   one for fabric conditioner  and a slow spin     22       fn   n   erora  sse  Ri k    This programme carries out three rinses with an intermediate spin  which can be  reduced or excluded by using the Spin Speed option   It can be used for rinsing any  type of fabric e g  use after hand washing     Spin  amp  Drain W8     The spin programme completes the spin at the maximum spin speed  this can be  reduced by using the Spin Speed option button or excluded if you want drain only     All Baby        You can wash all baby clothes together  at medium temperature  resulting in hygienic  and perfectly clean items when combined with heavy duty soap  This is possible thanks  to the ideal pre dose of water and detergent  that is sprayed onto the laundry through  the 8 jets activating the enzymes at 50  C     i r Ba  All Delicate a    The rocking movements of the drum 
32. programme hold down the  START PAUSE button for about five seconds  A new programme can be selected after  cancelling the previous programme     When the programme has finished  Wait approximately two minutes for the door lock to be released  When the door  locked indicator light goes out it will then be safe to open the door     Switch off the machine by pressing the ON OFF         button  Open the door and  remove the laundry  Disconnect the plug from the mains power supply and turn off the  water supply whenever you finish using it     30    CARE AND MAINTENANCE    The washing machine needs very little maintenance  but regular attention to a few small  details will ensure the continued performance of your washing machine     Do not use abrasive cleaners  scouring pads  solvent based cleaners or polishes  wiping  the outside of the machine with a damp cloth will suffice     Cleaning the soap dispenser  It is advisable to clean the compartments occasionally to remove detergents and  additives  To do this you need to do the following     Step 1  Pull the drawer out firmly from the machine  but without forcing it   Step 2  Clean the compartments and the siphon cover under warm running water     Step 3  Clean the outlet of the soap dispenser to remove any residue of soap powder     Step 4  Replace the drawer     Cleaning the door glass  Regularly clean the door glass with a damp cloth  A build up of soiling and residues from  the water may result in water leaking from the door 
33. r to the programmes table   23    PROGRAMME GUIDE    i Water  Programme Fabric Type ene  Recommended   C     as Cap Non   mixed labes  Mixed  amp      Mixed fabrics  Synth   s  oy and synthetics a 1000 a    Machi  Wachable woe   amp  Silk     amp  Mixed    fabrics    All  FONDON  ye 1000  in Pia n pats     R id Lightly dirty   30   40o   10      hRapi Cottons and o ao 1000  14  30  44  Synthetics 1000       24    Detergent    Only with the  prewash button  selected    Only with the  prewash button  selected          Information for laboratories test  see page 26     1  For the programmes shown you can  adjust the duration and intensity of the wash  using the Wash Time button     2  Using the Wash Time button on the Rapid cycle  will enable you to select either a 14  30 or  44 minute wash cycle     25    Refer to the programme guide  pag 24      STANDARD COTTON PROGRAMMES ACCORDING TO  EU  No 1015 2010 and  No 1061 2010    COTTON PROGRAMME with a temperature of 60  C  COTTON PROGRAMME with a temperature of 40  C    These programmes are suitable to clean normally soiled cotton laundry and they are  the most cHficient programmes in terms of combined energy and water consumptions  for washing cotton laundry    These programmes have been developed to be compliant with the temperature on the  wash a on the garments and the actual water temperature may slightly differ from  the declared temperature of the cycle        DETERGENT    Recommendations on the use of detergent at various t
34. ribed in the  instruction book     Spares and Accessories  If any part of your appliances needs replacing during its lifetime  please make sure  that you replace them with genuine Hoover spare parts by calling     01204 556 111    or online  www hoover co uk    A number of accessories can also be purchased using the above contact details     Brochures   At Hoover  we produce a range of home appliances including vacuum cleaners   cooling appliances  washing machines  tumble dryers  dishwashers  cookers and  built in appliances     If you would like a brochure for any of our product ranges please call our head office    m 01685 721222    or view our full range online  wwvw hoover co uk    Our customer service advisors will be able to advise you of any matching appliance   or appropriate replacement product when it is time to replace your purchase     38    39       HOOVER         Note  Hoover policy is one of continuous development and sara we  reserve the right to alter specification without notice  The manufacturer declines    all responsibility for errors printed in this instruction manual   Hoover Ltd  Pentrebach  Merthyr Tydfil  Mid Glamorgan  CF48 4TU  VHD 10  2012     13 05   41039444   Canon Italia   Business Services Channel   Printed in Italy   Imprim   en Italie e    
35. t    respected   P 6    UNPACKING THE PRODUCT    Remove the machine from its packaging close to the final location of the machine     Step 1  Remove all outer packaging from the  machine  Check there is no damage to the machine  before continuing the installation process     Step 2  Carefully cut through the hose retaining clip  at the rear of the machine  taking care not to cut  the hose itself     Step 3  Remove the 4 retaining screws at the rear  of the machine  as indicated in the image on the  left  Use the blanking plugs provided in the  instruction booklet pack to cover the holes once the  screws have been removed     Step 4  Tilt the machine forward and apply the  insulation base panel  corrugated plastic  to the  base of the machine using the self adhesive strips              All parany materials used are environmentally friendly and recyclable  Please Fyi  dispose of the packaging via environmentally friendly means  Your local council will be  able to give you details of current means of disposal     7    INSTALLATION    Before eae the machine  ensure that the mains plug and water supply valves are  easily accessible from your chosen machine location     Make sure there is ee space for the machine  Select a space at least 600mm wide  and 850mm high  Also leave enough space to open the door fully so you can load  and unload it easily     Keep the area underneath and around the machine free of combustible materials such  as lint  paper  rags  chemicals etc     All mac
36. t a full load into your machine  Energy savings of up to 50   can be achieved by washing one full load compared to aye fll lads     Do not overload the machine as this will reduce the quality of the wash and may  cause damage to the machine and your laundry     When is prewashing really needed    Only with particularly dirty loads  Energy savings of 5 to 15  are made by not  selecting the prewash option for less dirty laud Pre treat awkward stains with a  washable stain remover     Which wash temperature should you choose    Using stain removers betore machine washing reduces the need to wash at  temperatures over 60  C    Using a 40  C wash temperature can make energy savings of up to 50      Very dirty laundry   To ensure the best performance when washing a particularly dirty load  we  recommend that you reduce the amount of items to be put into the machine   Allowing more space in the drum means the items can circulate more freely and will  wash better     28    RUNNING A WASH CYCLE    This section summarises the main points when completing a wash cycle  For detailed  explanations of features  options and details of the machine refer to the relevant  section in the instruction manual     Preparing the laundry    Select and sort the laundry according to the wash care labels found on each garment     Loading the laundry  Open the door  Put the laundry in the washing machine  Close the door by pushing it  until it clicks  ensuring that no items of laundry are obstructing the 
37. the  KG Mode is activated during the first 4 minutes of the cycle  which enables the  machine to      adjust the amount of water required      determine the length of the wash cycle      control rinsing according to the fabric type selected      recognises if too much lather is present  adjusting the water level aun rinsing if necessary     adjusts the spin speed according to the load  avoiding any imbalance    The Cottons programme is also designed for maximum washing and rinsing efficiency   With spin cycles in between  the programme guarantees the laundry is rinsed per   fectly  The final spin cycle ensures laundry is spun dry as much as possible up to the  maximum speed  This cycle is set to 40  C  but the temperature may be altered using  the Temperature option button     Mixed  amp  Synth   s    Washing and rinsing performance is optimised through using drum rotation speeds  and water levels suitable for synthetics and mixed fabrics  The programme will default  to 40  C  but the temperature may be altered using the Temperature option button  The  delicate spin action minimises creasing  The final spin speed for the synthetics  programme is 800rpm    Duvet   This is a programme dedicated to washing a single duvet or big size laundry    This programme washes at a cool 30  C  carries out 3 rinses  one is for fabric conditio   ner  and concludes with a slow spin    We suggested to follow the instruction on the cloths label     Wool  amp  Silk a4    This pio ramme allows a c
38. y yourself   Before calling Hoover Service for technical advice please run through the following  checklist  A charge will be made if the machine is found to be working or has been  installed incorrectly or used incorrectly  If the problem persists after completing the  recommended checks  please call Hoover Service  tel  08705 400 600   they may be  able to assist you over the telephone     NOTE   The initial spin at the beginning of the washing cycle is a  normal phase of the program and not a machine fault     The machine will not start         Close the door  Check that there is power to the machine  Select a programme  and press Start Pause  Check if the door locked light is illuminated     If it is not  check the following   1  Is the machine connected to the electrical supply   2  Is the electrical supply OK  Check another socket   3  Has the fuse on the machine blown  If so  replace it      f the door locked light is illuminated and the machine does not start this means  that the machine cannot fill with water  check the following     1  Is the water apy to the machine switched on   2  Are the pipes kinked or restricted in any way     Water does not drain away     error 3 will be displayed       Ensure that there is not a blockage in the drain hose or the hose is not kinked       Is the drain hose installed correctly  If connected to the sink waste make sure you  have cut the membrane or removed the bung from the under sink drainage unit       Check for foreign bodies
    
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