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Snapshot EFB User Manual v12

1. The PST files are created with the Mailbox Directory Name as the name of the file Step 2 Import data into an Exchange Server Mailbox Data in Personal Folders PST files is imported into mailboxes on the destination Exchange Server lt Back Cancel 5 Inthe Source Server dialogue box specify the name of your Exchange server If you have a multiple domain environment you ll need to specify the name and LDAP port number of your Domain Controller Microsoft Exchange Mailbox Merge Wizard x Source Server Please enter the name of the Microsoft Exchange server from which you would like to extract data Profile information for the source server Microsoft Exchange Server Name SERVER Optional Information Domain Controller DC Name Ifa DC is specified only users in the domain containing the DC will be available faster Port Number for LDAP queries default is 389 If a DC is not specified the Global Catalog will be queried for users in all domains slower To configure the message selection criteria click on Options lt Back Next gt Cancel Click Next Snapshot EFB User Guide Page 40 of 59 Snapshot EFE 6 In the Database Selection dialogue box select the mailbox store you want to perform the action upon Click Next 7 In the Mailbox Selection dialogue box select individual mailboxes or press the Select All button to select all mailboxes
2. Go to the C drive cd c D 9 Enter attrib s h boot ini to make te file visible and editable Open up GO gt Programs gt Accessories gt Wordpad and edit the C boot ini file If necessary update the partition number to 1 if set to 2 two entries Save the updates and close wordpad Enter attrib s h boot ini to restore the system file settings zampa Close the command prompt 8 Set the C drive as a bootable partition with the correct drivers for the VMware environment a Select GO gt Programs gt FIX VMSCSI gt Set OS target Root current b Select the C Windows folder or C WINNT folder depending on the operating system c Select GO gt Programs gt FIX_VMSCSI gt P2V add VMSCSI Buslogic Windows XP 2000 2003 d Shutdown the VMware system 9 Prepare the VMware machine for use a Add any extra disks D or E drives as necessary b Disable the Ethernet bridged network from starting up at power on otherwise it will start up on the network and conflict with the live server Start up the VMware machine and let it boot into Windows Sign on using the Domain Administrator Userid Install the VMware Tools from the VM toolbar menu option hoa oA Update the IP address on the network card with the new IP address from above and the other DNS Wins and Default gateway as necessary g Add a new Local Administrator Userid Update the server name to the new VMware server name and make the
3. It will suggest it s previous name that is the name on the label on the front of the caddy Type in this name e g 100 1a 7 If you have to replace multiple caddies then turn off the caddy and go back to step 4 for the next caddy to be replace If all caddies have been replaced and formatted then move onto step 8 Switch on all caddies The next step is to assign an archive to the new caddy s a Goto the Snapshot EFB console menu b Select option 4 for caddy maintenance c Select option 6 for assigning an archive to a caddy d Snapshot EFB will go through the archives without a caddy assigned to them and ask you to enter which caddy you wish to assign to the archive See section 2 5 for details on which archive goes to which caddy 10 The process is complete Snapshot EFB User Guide Page 7 of 59 Immediate Manual File Backup An immediate manual file backup can be performed from the Snapshot browser interface Either the administrator or the user of a machine if an account for them has been setup can instigate a manual file backup at anytime However it is normal for machine backups to be run in the background and automated A manual file backup can be performed whilst the host operating system e g Windows is up and running There is no need for the machine to be logged out Snapshot will automatically deal with locked files whether the files are locked by the operating system or user applications Where a file is altered whil
4. NON Script path is prefixed with snapshot efb conf scripts and a sh or bat is appended as appropriate Confirm Backup Cancel Snapshot EFB User Guide Page 8 of 59 2 On the Snapshot console PC using the browser Snapshot server IP 55555 a Login to the Snapshot archive which you wish to contain the backup b Select the backup tab Type in the IP address of server waiting to be backed up or it s machine name Select the radio button ALL Files and Directories on non removable hard drives In the Tag Name field type in a description of the backup Press the Confirm Backup button a mpap Press the Confirm button to start the backup The browser will wait for the backup to complete and display a backup report page The time this will take will depend on the number and size of files being backed up Snapshot EFB User Guide Page 9 of 59 7 Snepshot EFE Immediate Image Backup An immediate manual image backup can be performed from the Snapshot browser interface Either the administrator or the user of a machine if an account for them has been setup can instigate a manual image backup at anytime However it is normal for machine backups to be run in the background and automated Just like with a file backup a manual image backup can be performed whilst the host operating system e g Windows is up and running It is preferable for the machine to be logged out whilst the backup i
5. Next gt Cancel Make sure you save the EXMERGE configuration files in a convenient path i e c EXMERGE or similar 11 Quit EXMERGE 12 Notice that the saved files location i e c EXMERGE holds a few files At the minimum it will hold the following files EXMERGE INI MAILBOXES TXT 13 You can now run the EXMERGE operation via the command line or through a simple batch file EXMERGE F C EXMERGE EXMERGE INI B use your own path to the EXMERGE INI file 14 Note how the PST file s will be added to the folder that was specified as the file location Note that this process might take a considerable amount of time all depending on the number and size of the mailboxes being exported You ill not get a visual confirmation of the operation and you will not be notified when it has ended however if you re in doubt use Task Manager to see if the EXMERGE EXE process is still running Snapshot EFB User Guide Page 43 of 59 If you want to get a visual GUI you can add D to the command thus causing EXMERGE to display the GUI while running EXMERGE F C EXMERGE EXMERGE INI B D Restoring the mailboxes You have several options when you need to restore mail from a mailbox s PST file You can run EXMERGE in normal mode and select the PST data by a range of dates or other criteria and restore them directly to any production mailbox Or you can copy the PST file to the user s local disk or make it availab
6. 01 daily mnt i a g v Select Scheduler ON Set OFF Slave 01 daily mntii a g Save Delete Run Now Archive Enabled vat Time 15 M 59 v using Group daily Shutdown a vekk a On aala a aa ainin nane e To create a schedule Using the Snapshot browser interface log into the archive you want to create a schedule for Setup a machines group if you haven t already Select the Setup tab across the top of the browser and the Scheduler tab on the left of the browser Select the group you wish the schedule to apply to Set the time the scheduled backup is to run at The Snapshot Appliance uses a 24 hour clock n a a E a Set the months the schedule is to run in Snapshot EFB User Guide Page 15 of 59 7 Snepshot EFE 7 Set the days of the week or the days in a month the schedule is to run on 8 Add any additional options you want to apply to the backup schedule to override the default backup operation see appendix A for a list of common option commands NOTE By default a backup schedule will perform a file backup of all files and directories on non removable hard drives for all machines in the selected group A good method of generating advanced options is to configure a manual backup using the browser interface The interface will display the full backup command from which advanced options can be copied For example to create a schedule to perform a Census add the command
7. and received to the journal mailbox and will slow the server by about 30 and use double the disk space until the journal account is cleared every minute or so Under normal circumstances very little extra space is used as the journal account is cleared constantly by Snapshot when setup Snapshot EFB User Guide Page 56 of 59 On the Snapshot EFB appliance 1 Create a m archive on a free drive eg mnt i d mkdir mnt i d m 2 Snapshot needs to always think that the m archive is on the a drive so if you have created it on any other drive than the a drive then execute the following command In s mnt i d m mnt i a m 3 Download mailefb tgz and thinderbird tgz and extract into mnt i a m cd mnt i a m tar xvzf tmp thunderbird tgz tar xvzf tmp mailefb tgz cp a TEMPLATE snapshot efb 4 Move to snapshot etc and run setup scrips to set passwords cd snapshot efb etc vi fetchmail conf Now you are editing the Snapshot EFB mail configuration file that controls the collection of mail from the Exchange server Set the following parameters IP adress of Exchange server Login name for Exchange eg mail efb Password for the login name above on Exchange 5 Now run the setup script mkcert sh Snapshot EFB User Guide Page 57 of 59 7 Snepshot EFB 6 Now setup login password for IMAP via ssh on port 993 setup_passwd sh 7 Automate the email download from Exchange to the Snapshot E
8. caddies are the drives on the left hand side of the appliance with the silver handles The pictuer below show two Snapshot EFB rack appliances To change a caddy or set of caddies follow these instructions 1 Snapshot EFB will have sent an email saying which caddies need to be replaced 2 The next set of caddies in the set will need to be requested from Iron Mountain to be delivered to the data centre For example Caddy 100 1a is replaced with 100 2a Caddy 100 2a is replaced with 100 3a Caddy 100 3a is replaced with 100 1a 3 Once the replacement caddy s have arrived using the caddy key you will need to turn off ALL the caddies in the appliance The key lock in under the silver handle 4 Remove the caddy that needs replacing and replace with the new caddy Snapshot EFB User Guide Page 6 of 59 NOTE If replacing multiple caddies then you will need to replace one caddy at a time following steps 5 and 6 for each caddy DO NOT try and format a caddy with multiple caddies turned on 5 Turn onthe new caddy using the caddy key 6 Format the new caddy a Goto the Snapshot EFB console menu white text based menu b Select menu option 4 caddy maintenance c Select the option to format a new caddy d The caddy may have and old data archive on it Snapshot will ask you if it is OK to remove it Answer yes to this question e The Caddy will be formatted At the end of the formatting Snapshot EFB will ask you to give the caddy a name
9. communications line between the Source and Target Snapshot EFB appliances it may be that the previous SYNC PUSH is still sending data Snapshot EFB will not start a second SYNC PUSH whilst an existing SYNC PUSH job is still running Simplistically the amount of time taken to complete a SYNC_PUSH is a product of the size of the network line and the amount of data be sent Getting a SYNC_PUSH not started email is not a critical error but if you are regularly getting them then you should investigate either cutting down the amount of data you are trying to sync or increasing the network bandwidth between the Source and Target Snapshot EFB appliances Snapshot EFB User Guide Page 52 of 59 7 Snepshot EFE PULL Synchronisation of Appliance to Appliance The basic intent is the same as the PUSH synchronisation to copy archives from one Snapshot appliance to another The difference from the PUSH synchronisation is that the PULL synchronisation is instigated from the target receiving Snapshot appliance doing a synchronisation to its caddies Another difference is that a PULL synchronisation provides more control over which archives are synchronised In a PULL synchronisation archives are individually selected for synchronisation and their destination position on the target appliance can be different from their position on the source appliance Whereas a PUSH synchronisation synchronises the whole Snapshot appliance putting archives into t
10. n to the Advanced Options field see diagram above 9 Enable the schedule by checking the enabled checkbox 10 Save the schedule By checking the initial archive usage after the first backup and the flow during the second and third you can estimate the capacity of the archive Depending on the amount of data it usual to store 3 to 6 months of backups for all machines within an archive Snapshot EFB User Guide Page 16 of 59 7 Snepshot EFE File restore to point in time Use this procedure to recover a still bootable machine to a point in time using a Snapshot file backup If you wish programs and setting to be fully recovered then a backup including a registry backup MUST be used A full file backup will achieve this Any SQL server service should be stopped if their databases and configuration files are included in the recovery file set If SQL server is not stop then certain key files may be locked preventing Snapshot from overwriting them 1 Ensure that the machine is up and running Windows and sitting at the login prompt 2 On the Snapshot console PC using the browser enter the address Snapshot server IP 55555 a Login to the Snapshot archive which contains the file backup you wish to restore b Select the History tab c Select the backup you wish to restore d Select the Restore tab e Select the appropriate Restore To radio button and type in the machine IP address or machine name of the machin
11. server part of a local WORKGROUP not in the domain i Shutdown the VMware machine Snapshot EFB User Guide Page 27 of 59 7 Snepshot EFE 10 Start up of the VMware machine a Restart the VMware machine and let it boot up into windows b Sign on to the system using the new Local Administrator Userid c Add the VMware system to the domain d Use Disk Management to configure the new disks and the drive letters according to how the original system was configured e Restore the other drives using the Snapshot Mozilla interface f Restart the VMware system The system is now up and running as an image of the original system but with a new name and IP address Q amp A Question My Windows server blue screens when I reboot it Answer Make sure you have completed to P2V steps in the procedure above and that you have chosen the correct drivers for your OS and version of VMWare Question My machine says that it cannot find a boot partition Answer Reboot using PXE and check the c boot ini file Makes sure that the partition number is set correctly Often physical machines have hidden partitions that move the boot partition from partition 1 to partition 2 In this case you will need to set the partition entries in boot ini to partition 1 Question My recovered Windows machine boots to the login screen but when I try to login it tells me that I need to activate Windows Answer This is a result of the way M
12. the folder where you want to place the PST files This folder should reside on a different HD that the one where your mailbox stores are located but this is only a recommendation for performance benefits not a must Also make sure you have enough free space on that partition Microsoft Exchange Mailbox Merge Wizard B Ea Target Directory Please select the folder for the Personal Folder PST files The program will create PST files in the following destination folder The names of the PST files will be lt Mailbox Directory Name gt PST m Folder Name C EXMERGE Disk Space Available on drive C 9 24 GB As you have selected specific message extraction criteria the program cannot determine Required Unknown the disk space requirements Click Next Snapshot EFB User Guide Page 42 of 59 10 On the Save Settings dialogue box you can now save the settings you ve configured so far DO NOT click Next Microsoft Exchange Mailbox Merge Wizard Save Settings Save all currently selected settings for later use You can now save all the selected program settings This will help if you wish to run the program in batch mode with the same settings To change the names of files to which the program should save the E E ae currently selected settings click on the File Names button To save the currently selected settings click on the Save Settings button lt Back
13. this will take will depend on the size of the partition being backed up the speed of the network and the speed of the server being backed up Typical 4Gb partition will take approximately 30 minutes to backup Please be patient and wait for the report page to be displayed Snapshot EFB User Guide Page 11 of 59 7 Snepshot EFB Machines can also be booted from the network PXE or a USB key as well as CD if required Creating Machine Groups This procedure will create machine groups to enable operations to be performed against multiple machines For example if you have some computers that are backed up only once a week a group can be created called weekly and a weekly backup operation scheduled against that group see scheduled backups 3 Write down the IP addressed or machine names of all the computers to be added to a group Login Restore H IP Address view 127 0 0 1 ok v Stats 1 of 1 Successful Poll Name localhost MAC Address 00 08 0d e2 3d 61 Type Linux _ Drives Gock Skew 0 seconds Active Group Add daily Add weekly Continue with Backup 4 Group them together in logical groups e g Daily Weekly ArchiveA ArchiveB etc 5 Login to the Snapshot Browser and select the Backup Tab Click the POLL button and you will see the following Screen 6 First use the New Group option to create your new group s by ove
14. 3 x64 system The x64 part is important as you should be running Exchange on a x64 platform unless you are using an Itanium and you must use matching binaries for this I used a Virtual Machine for this 2 Copy the ntbackup exe ntmsapi dll and vssapi dll from C windows system32 into a new folder 3 Burn the new folder you created containing the copied files to a CD or copy it to USB drive You can also copy it over the network to your Windows 2008 Exchange 2007 Server to skip the next step Snapshot EFB User Guide Page 36 of 59 4 Copy the folder from the CD or USB drive to your Windows 2008 Exchange2007 server Say C NTbackup 5 Launch Ntbackup exe Select the Information Stores as you would normally under NTBackup and start your backup After it completes you should have a quick and easy Exchange 2007 Backup on Windows 2008 b Individual Mailbox Export An Exchange mailbox backup often called a brick level mailbox backup is an approach where each mailbox on the Exchange server has its contents to a file on a disc usually a PST file Each mailbox is backed up individually into its own PST file making restoring an individual mailbox very easy Please keep in mind that a mailbox back approach is no replacement for full backup of the Exchange server and should only be used in conjunction with a full server backup A mailbox backup will not be able to recover the Exchange information store in the event of a server failu
15. 6 S 2006 Date Time Setup Reboot OR Change Passwords Network TCP ip Setup 5 SAMBA Server For Windows Slave Installations i UPDATE Snapshot EFB Archive Hot Swap MAINTENANCE Daily Backup Control and Utilities ci CE Quit Snapshot EFB web access on http 192 168 1 55 55555 Snapshot LOG output is on Screen 10 Alt F10 Enter 0 10 11 12 13 14 15 16 17 ption gt Select option 3 UPDATE Snapshot EFB Select option 3 AGENT Update Poll from MASTER Enter in the IP address of the machine to be updated Groups of machines can also be updated by typing in the group name see procedure Creating Machine Groups The Snapshot EFB agent will be updated on all machines up and running and connected to the network Hit return to return to the main menu Select option 3 UPDATE Snapshot EFB Select option 4 Registry SQL Export Enter in the IP address of the machine Groups of machines can also be updated by typing in the Snapshot EFB User Guide Page 4 of 59 group name see procedure Creating Machine Groups 18 Snapshot will perform a registry export on all Windows servers 19 Logout and closedown the PUTTY application NOTE For the agent installation to work there must be a local administrator account called administrator on the Windows machine the agent is being installed on Snapshot EFB User Guide Page 5 of 59 Caddy Handling As you are facing the Snapshot EFB appliance the
16. B User Guide Page 25 of 59 a If on VMware workstation disable the Audio b Boot to the network using F12 and record the MAC address 3 Set the Snapshot server into PXE boot mode a Open the Snapshot Putty interface b Use option 6 on PXE boot c Specify the MAC address recorded from the steps above d Specify the IP address that the new VMware machine will be using e Select option 2 for a win pe boot f wait for the 3 services to start up 4 Connect the new VMware system to the network a Stop the VMware machine b Restart the VMware machine c When it displays the VMware logo select the screen and press F12 to boot from the network d The VMware machine will now connect via the MAC address to the Snapshot server and download an Linux OS and boot up 5 Prepare the VMware machine for the restore process a Inthe VMware machine open a command prompt GO gt Command Prompt b Enter cd etc snapshot efb conf scripts Enter Createc a d Enter exit 6 Restore the C drive image a Open up a Snapshot Mozilla interface b Restore only the C drive of the required machine from the selected backup to the IP address of the new machine and restoring to the original directory 7 Ensure that the C drive is the primary partition for booting from Snapshot EFB User Guide Page 26 of 59 7 Snepshot EFE In the VMware machine open a new command prompt GO gt Command Prompt
17. Backup options j File v Normal backup Summary log Start Backup Some file types excluded X Backup media or file name D exchange301 004 bkf Browse For Help press F1 Note It is always best to backup an entire Storage Group rather than individual Stores and if possible try to backup the entire IS in one job although lack of time or storage might force you to selectively backup just parts of the IS at a time On the Backup choose to backup to a File In the Backup Filename make sure you enter a descriptive name for the backup job Click on the Start Backup button Sa a er In the Backup Job Information window make sure you have your settings right Backup description Set created 12 10 2003 at 2 15 PM Ifthe media already contains backups Schedule Append this backup to the media Advanced C Replace the data on the media with this backup Cancel al If the media is overwritten use this label to identify the media Backup bkf created 12 10 2003 at 2 15 PM Allow only the owner and the Administrator access to the backup data Snapshot EFB User Guide Page 32 of 59 Backup options Explanation Backup description You can type a unique name to describe each backup Append this backup to the media You can append the backup job to an existing backup file or tape Selecting this option does not affect any previous backup data stored on that media Replace
18. FB appliance by adding an entry in the appliances scheduler Run the command vi etc crontab Add the following line x root mnt i a m snapshot efb etc start_fetchmail sh You can manually start the email downloading from Exchange by running the command mnt i a m snapshot efb etc start_fetchmail sh 8 Once you have started the mail sync it is a good idea to check that it is running OK To do this check the log files in the following directory 9 Add thunderbird to Graphical desktop menus Add a menu option under Programs vi root icewm menu prog Thunderbird Mail Client bin sh c mnt i a m thunderbird sh 10 Run thunderbird from menu Add IMAP account Email address snapshot efb localdomain com Incomming Server 127 0 0 1 Outgoing Server 127 0 0 1 Enable SSL encryption i e port 993 on incoming Login as snapshot efb with the password you setup locally Snapshot EFB User Guide Page 58 of 59 Now add the eMail archive to the Snapshot EFB browser interface so that it can be licensed and assigned to a caddy a Addthe eMail archive to the snapshot xxx file cd etc snapshot efb conf vi snapshot xxx Press the i key to go into insert mode Add the line mnt i a m Press the ESC key to exit insert mode Press the wd keys and Return to save the file and exit the vi editor b Using the Firefox browser interface log into the eMail archive and add in the eMail archive lic
19. IMAGE IDE v Drive Limit 1 Partition v Read Me First E ALL Files and Directories on non removable hard drives Backup only drives volumes directories files listed below Exclude Directory File Directory must end in a slash i e pst or pst J Optional Unique name for this Backup E 2 si 4 9 Never Compress lt c 0 6 1 2 3 Allways Compress 1 Is best all round Compress non archives 0 For Classroom System IMAGE No Compression Force Compression at MASTER Only if Slave is very Slow Wait o Wait for previous backup to complete Do not abort if archive locked Abort After files are processed Usefull for a quick test end in error ce Gather Statistics NO DATA transfer Confirm Backup Cancel before after Script path is prefixed with snapshot efb conf scrpts and a sh or bat is appended as appropriate 3 On the Snapshot console PC using the browser or any PC connected to the network a Login to the blank destination archive if one does not exist then you will need to create one b Select backup tab Select IP address of server waiting to be imaged Select image SCSI or IDE depending on the machine being backed up Partition In Limit field type 1 zampa Enter in a tag name to name the backup Select the compression you want j Confirm backup The browser will wait for the backup to complete and display a backup report page The time
20. If an error occurs then please refer to you Snapshot EFB support dealer 3 Now that you have the MAC address you can reboot the physical machine and set to PXE boot form the network again a Restart the machine b Select the boot manager by press F12 the key may vary on some systems c Select to boot from the network Snapshot EFB User Guide Page 22 of 59 d The machine will now connect via the MAC address to the Snapshot server and download a recovery OS and boot up 4 Prepare the machine for the restore process a Onthe machine being recovered If you need to repartition and or format the machine i e if it has a new hard drive then do so now Below is a set of instructions to run a script that will repartition the hard drive to be one C partition format it and set it to be the boot partition If you do not need to repartition or format the hard drive then go to point b Open a command prompt GO gt Command Prompt li Enter cd etc snapshot efb conf scripts ili Enter Createc iV Enter exit NOTE If you do not wish to have the whole drive partitioned and formatted as a C drive then you can run the diskpart exe and format commands yourself Look at the Createc bat script for an example of how to use these commands 5 Restore the C drive a Open up a Snapshot Mozilla interface b Restore only the C drive of the required machine from the selected backup to the IP add
21. Page 47 of 59 7 Snepshot EFE Backup AD Database Backup Snapshot anti file locking will attempt to backup the AD database whilst it is mounted and running However this is not always successful You can check whether Snapshot has automatically managed to backup the AD database by looking for a red skip on the AD machine backup and a bold entry for NTDS DIT in the skipped files tab If this occurs follow the instructions below Backup the AD database file NTDS DIT using Windows backup The windows backup natively supports backing up Active Directory whilst it is online To backup the AD database run the Windows backup utility and select the option to back up System State in the backup wizard Backup the database into a directory the default is the SystemRoot ntds folder ready for Snapshot to pickup as part of the normal daily file backup schedule Snapshot EFB User Guide Page 48 of 59 7 Snepshot EFB AD Database Restore If ntds dit gets corrupted or deleted or is missing this can happen if the promotion process to domain controller goes bad you will have to manually recover it 10 Recover a copy the ntds dit file into the SystemRoot ntds folder 11 Reboot the domain controller and press F8 to display the Windows 2000 Advanced Options menu 12 Select Directory Services Restore Mode and then press ENTER 13 Select the correct installation and then press ENTER to start the boot pro
22. Snapshot EFB User Guide Version 1 5 Contents Windows Client Agent Installation sissscsecisedsassssesacasceesssesdcanccecteacsassssesasaccsesssesdcanecessoecaapisecsesasaaecisetdss 3 Caddy UA IN sees JR RO 6 Immediate Manual File Baki a ven eceus ce seestevecscedvocescxavveneoceciceeduluveteseccecuesuiveetssccatcee es 8 INTE 0 ACC TASS Bac k pesi ae S aan anal 10 Creatine IVE AC HIN GG 1 FOR ORRA III TR RSG NR 12 Creating an Automated Backup Schedule sssssssssccccssssssssssscccccccccssssssscccsscscecssssssscccoees 15 File restore CO point in GME US EEEE E TEE 17 Machine Bare Metal image restOre cssssssecccccssssssccecocoossssececccosssssseeccoossssssseecsossssssscecesssssseseee 18 OS image restore to different physical hardWare sssecscscesocccossssssssseesecceceoocooosssssssssseeeesesessssosss 19 Bare Metal Recovery of a Physical Windows Machine using PXE b0o0t sssssseseccececooooooosssssees 22 Production Machine File Restore to VMWare Virtual Machine esccoossssesccccocossssseecoooossssseee 25 Exchange SCT VCO ACI RUD race SR AR RAI an inis IR 30 SOL Server BackUp socii E A SR S 45 Backup AD Database Backup ssececsssscceccsssecoccsssccocosssccocssssecocssssecccsssseceesssseccesssseccesssssecesssssecesssse 48 AD DAtADASERESTOTE ccseessccssnscsexcsseiaccesseccenssessscensnccscessossa caensectesescnsecevancesesesoesacaeessseetesausecsssnsssese0s405 49 PUSH Synchronisation of Appl
23. an SQL script that creates the database export files Snapshot EFB User Guide Page 45 of 59 b c tmp SQL_DUMP This is the place where the SQL export files will be put Actually at this point we are guessing where snapshot will put the files Snapshot will choose the drive with the most free space to place the export file on c Set the times you wish the schedule to run and save the schedule Run the schedule Go to the console menu Select option 3 UPDATE Snapshot EFB Select option 4 AGENT Reg Export MS SQL Check for Windows Note the out put it will tell you what databases it has found and where it will but the export output SS a ae for each server 9 Modify the SQL schedule you created to include the paths for each of the server SQL export positions The paths will be consistent just the drive letters different maybe It does not matter that these paths will not exist on all the servers in the SQL group Snapshot will just ignore if the path does not exist By default Snapshot will setup an SQL backup schedule as follows Day 1 FULL Day 2 Differential Day 3 Differential Day 4 Differential Day 5 Differential Any additional backups done during the day will be performed as incremental Snapshot will perform it s own house keeping removing unneeded export files from the servers NOTE FOR SQL SERVER 2005 Snapshot uses the command xp_cmdshell To use xp_cmdshell whether you are a sysadmin o
24. are metal Ideally the Exchange server would be a clean install at this point to minimise the amount of data we back up from the Exchange directory structure Essentially we are going to do an offline Exchange server backup a Ensure that the Exchange Services are stopped If you fail to do this files maybe altered whilst Snapshot is backing them up This will cause snapshot to report a warning and skip the affected file b Follow the Immediate Manual File Backup procedure as outlined earlier in this manual c Restart the Exchange services 2 Ongoing Exchange Server Backup This process falls into two parts both of which are performed whilst the Exchange server is up and running a Online Data Store Export Backing up of the Exchange data directly out of the Exchange database Exchange comes with a version of NTBackup that is tightly integrate into Exchange and makes it an ideal tool for doing online backups NTbackup can perform full and differential backups of the Exchange system We recommend that a full backup is performed once a week and differentials for the remainder of the week This will provide the best balance between backup and recovery speed Snapshot EFB User Guide Page 30 of 59 Use NTBackup to schedule A weekly full export into an export directory A daily differential into an export directory Performing an Exchange Information Store Online Backup To perform an Online backup of Exchange Server 2003 fol
25. but all the programs and their settings will remain New drivers will be installed for the new hardware 9 When recovery is finished boot into Windows 10 Perform any additional configuration changes required 11 Backup the new machine Use this procedure in conjunction with a file based restore for data recovery and recovery a subsequent OS and application changes Snapshot EFB User Guide Page 21 of 59 7 Snepshot EFE Bare Metal Recovery of a Physical Windows Machine using PXE boot Use this procedure to recover a physical machine from bare metal using one of it s own full OS file level backups Please note that the file backup that you use for this recovery must be a full OS backup containing all OS files Note this procedure works only for Windows operating systems 1 Start up the machine to allow for the OS drive usually the C drive to be restored a Boot to the network using F12 on some machines the boot options might be on a different function key and record the MAC address 2 Set the Snapshot server into PXE boot mode Open the Snapshot Putty interface OR use the Snapshot main console Use option 6 on PXE boot D 9 Specify the MAC address recorded from the steps above Specify the IP address that the new VMware machine will be using Select option 2 for a win pe boot hoa oA wait for the 2 services to start up DHCP li TFTP Make sure you look for any errors on service start up
26. cd mnt i a snapshot efb tmp Is l cat rsync log Question What are the most common causes of a PULL remote sync not running Answer The archive not assigned to a caddy on the target appliance The automated remote login for ssh not setup between the source and target appliances The target appliance not being able to see the source appliance on the network Snapshot EFB User Guide Page 55 of 59 Installation of Snapshot EFB eMail Archiving On the Exchange server Setup Microsoft Exchange Journaling Login to the Exchange server as an administrator Create a user called mail efb with first name login name and mail alias all with same names Add a password for mail efb and note it down for later Snapshot EFB configuration Execute Start gt All Programs gt Microsoft Exchange gt System Manager te Sf Right click on the mail box store and enable message archiving as below Servers gt Storage Group gt Mailbox Right Click for properties In the General Tab tick Archive All Messages and then browse for mail efb mailbox NOTE You need to do this for each mail store object 6 Make sure the IMAP service is running on the Exchange server Start IMAP under Control Panel Services Start IMAP in the Exchange Server Manager Prerequisites Exchange 2003 with SP1 preferably latest service pack Journaling is supported from 2000 onwards Performance Impact Exchange will copy every email sent
27. ce storage and this may result in the size of the Microsoft Exchange Private Information Storage increasing significantly 3 On the Procedure Selection dialogue box select Export or Import Two Step Procedure Microsoft Exchange Mailbox Merge Wizard a x Procedure Selection Please select the procedure you would like to perform Extract and Import One Step Procedure This function will extract data from a mailbox on the source server into an intermediate PST file and then import the data from the PST file into the same mailbox on the destination server The mailbox should have the same container path on the destination server After importing data into a mailbox delete the intermediate PST file This function will allow you to either 1 Extract messages and folders from server based mailboxes into Personal Folders 2 Import messages and folders from Personal Folders PST files into server based mailboxes lt Back Cancel 4 On the Two Step Procedure dialogue box select Step 1 Extract data from and Exchange Server Mailbox Snapshot EFB User Guide Page 39 of 59 Microsoft Exchange Mailbox Merge Wizard Two Step Procedure Please select which step you would like to perform Step 1 Extract data from an Exchange Server Mailbox NN The messages and folders for mailboxes on the source Exchange server are copied into Personal Folders PST files
28. cess 14 Logon using the administrator account and password you specified if you ran Dcpromo exe to install Active Directory it requested a password to be used for the Administrator password for Active Directory Restore Mode This password is not stored in Active Directory It is stored in an NT4 style SAM file and is the only account available when the AD is corrupted 15 Click OK This acknowledges the warning message that you are using Safe mode 16 Click Start Programs Accessories System Tools and then click Backup 17 Select the Restore tab 18 Click the symbol next to the following items to expand them a File b Media Created c System Drive d Winnt e NTDS 19 Click the NTDS folder to display the files in the folder 20 Click to select the ntds dit check box 21 Leave the Restore files to box set to Original Location This check box provides the option to restore to an alternative location 22 Click Start Restore Snapshot EFB User Guide Page 49 of 59 7 Snepshot EFE PUSH Synchronisation of Appliance to Appliance Snapshot appliances can synchronise archives to another Snapshot appliance This feature is commonly used to copy onsite data held in a local Snapshot Appliance to a central Snapshot Appliance When setting up an appliance synchronisation attention must be paid to the size of the comms line and the amount of data flow between the appliances Snapshot provides rich data flow informatio
29. e waiting to be imaged f Select image restore to same hard drive g Confirm backup The browser will wait for the restore to complete and display a restore report page The time this will take will depend on the size of the partition being restored the speed of the network and the speed of the server being restored Typical 5Gb partition will take approximately 10 minutes to restore Please be patient and wait for the report page to be displayed Snapshot EFB User Guide Page 20 of 59 3 Rebootthe machine Hopefully if the hardware is not too different Windows will boot and fix itself up to the new hardware If this happens then go to bullet 11 in this procedure 4 Ifthe machine Blue Screens during boot then reboot machine using the Windows installation disc 5 The installation disc will load drivers if it does not contain a SCSI driver for the new machine then load a new driver by pressing F6 when prompted When prompted select install Windows Do not go into the recovery console 7 The Windows installation will begin It will discover an existing Windows partition with a Windows OS and ask if you want to repair it or install a new copy of Windows Select the repair option If this does not happen the chances are that you do not have a matching OS install disc to the machine backup you have recovered 8 Windows will now go through repairing the Snapshot recovered version of Windows It will look like it is installing Windows
30. e you wish to restore to Select the Original Directory Path listed above under FROM radio button Select the Restore if any above OR MD5SUM fails radio button Press the Confirm Restore button gt 9 Q gt Press the Confirm button to start the restore The browser will wait for the restore to complete and display a restore report page The time this will take will depend on the number and size of files being restored When the restore is complete log into the restored machine If the backup contain a registry backup then the registry files will be restored and the machine rebooted NOTE Using this procedure Snapshot will not delete files that exist on the hard disc but do not exist in the backup being recovered However the registry other configuration data and files that do exist within the backup will be restored back to their state when the backup was performed Snapshot EFB User Guide Page 17 of 59 7 Snepshot EFE Machine Bare Metal image restore Use this procedure to recover a machine from bare metal using an image backup The advantage of an image restore over a file restore is an image restore can partition and format the hard disc as well as recover the files A file restore expects that the drive is already partitioned and formatted To restore an image backup to a machine 1 Reboot the server using the Snapshot CD or Snapshot PXE LAN boot if configured 2 On a machine using a browser en
31. ect image backup you wish to recover d Select restore tab Login y Backup J F History Y Utilities Yy Setup Y Help Archive 630192 0 Not For Resale Expired 2004 06 01 360days Bul Industries Machine 127 0 0 1 Date Wed Jul 12 10 30 38 2006 Settings above from HISTORY gt Joumal and Path below from HISTORY gt Drill Down C 127 0 0 1 PC your Browser is running on now 192 168 1 20 Original Machine backed up TEST IP Override Any Unix Windows machine IP 192 168 1 20 MAC 68 45 53 54 42 00 Name GBUXB WAKELAEC Tag Win Full 20060712 Restore IMAGE to same Hard Drive C Original Directory Path listed above under FROM Restore into Directory below z Append Drill Down Path ic tmp RESTO RE Verify Size Time Permissions Only Very Fast Verify 1 plus md5 checksum Medium Speed Verify 1 2 and byte for byte Very thorough and Slow Restore only NON EXISTING Missing files Restore files where TIME in archive is NEWER gt Restore files with SIZE or TIME changed Restore if ANY change includes permissions ae gt Restore if any above OR MDSSUM fails ee ree ee aaa Delete existing files before restore recovers disk space and loses links Force Read Write access Usefull when backup done from CD files are processed Usefull for a quick test end in error Confirm Restore Cancel e Type in the IP address or DNS name of target machin
32. ed by 6 differential backups Suggestion Create two NTBackup schedules Snapshot EFB User Guide Page 35 of 59 e full Exchange database export using the normal backup type that run weekly and s set to replace the data on the media when the backup is done e A differential database backup using type differential that is set to run daily and overwrite the existing backup file 10 The NTBackup part of the Exchange Online Information Store backup is completed 11 Now on the Snapshot EFB appliance create a scheduled that backs up the directory the Exchange Information Store backup was written to This will copy the backup to the Snapshot EFB appliance Schedule the Snapshot EFB job leaving enough time for the Exchange Information Store export job to complete The tine required will depend on the size of the Exchange Information Store and the type of backup performed Using NTBackup to backup Exchange 2007 on Windows 2008 Windows 2008 does not ship with a backup program that is capable of backing up Exchange 2007 data stores running on Windows 2008 However it is possible to use NTBackup from Windows 2003 to perform a backup in the same way that NTBackup under Windows 2003 worked This method even purges your transaction logs properly so both full and differential database exports can be performed The procedure for getting NTBackup working on a Windows 2008 Exchange 2007 server is as follows 1 Load up a Windows 200
33. ense key in the Setup gt Archive tab c Using the white console menu assign the eMail archive to a caddy for synchronisation Snapshot EFB User Guide Page 59 of 59
34. et So for the example given above NETWORK 192 168 0 0 e Make sure that you have entered in the correct MAC address for the machine you are trying to PXE booting Production Machine File Restore to VMWare Virtual Machine Use this procedure to create a new virtual machine in VMWare Server and restore the C drive of a physical machine into the virtual machine The whole f the virtual drive is partitioned as a C drive a Snapshot file restore is used to recover all C drive files the production machine restore is then fixed up to run in the virtual machine Note this procedure works only for Windows operating systems 1 Create a new VMware machine specifying the new name file location and operating system a Start VMware and select File gt New gt Virtual Machine b Next gt Select Typical Configuration Next d Select the correct server operating system for the server you are going to be reloaded Next e Enter the new VMware machine name and the folder you wish to store the data files in remember this can need several GB of space Next f Select Use Bridged Networking Next g Select a disk capacity of at least 2GB larger than the amount of data to be restored into the C drive of the server you are creating Do not select allocate now and unless a very large amount do not select split into 2GB files Next 2 Start up the VMware machine to allow for the C drive to be restored Snapshot EF
35. found in that store In this example I will only select one mailbox Note that you can also see the mailbox size next to the mailbox name Microsoft Exchange Mailbox Merge Wizard Mailbox Selection Please select the mailboxes you wish the program to operate against Mailboxes available on the selected server Administrator ADMINISTRATOR 90 Daniel Petri DANIELP 332513 Galit Petri a4 12978 Number selected 1 Select All Disk space required 25 4 MB Desert al lt Back Sed gt p Click Next 8 On the Locale Selection dialogue box select the Locale that you would like to use to search the mailboxes Snapshot EFB User Guide Page 41 of 59 Microsoft Exchange Mailbox Merge Wizard B x Locale Selection Please select the default locale to use when accessing the selected mailboxes Default locale English US Use last mailbox login locale The default locale is what the program will use when connecting to a mailbox The default locale controls the code page that is used to extract content and the language in which default folders will be created The Use last mailbox login locale checkbox controls the language settings for mailboxes that have been previously accessed If this checkbox is selected the program will extract content for a mailbox based on the locale that was last used to log into the mailbox lt Back Cancel Click Next 9 Specify the path to
36. he same position on the target Snapshot appliance 1 Authenticate Target appliance to be able auto log into the Source appliance a Using the Console Menu b Select option 3 Select option 8 Press return to accept port 22 o a p Enter IP address of Source appliance f Enter password for Source appliance 2 Setup receiving archive directory on Target appliance a Open a terminal window Start menu Run b Create the receiving archive directory e g If putting the archive on the b drive mkdir mnt i b a mkdir mnt i b a snapshot efb mkdir mnt i b a snapshot efb etc c Copy the archive register txt file from the Source appliance to the target machine On the Target appliance scp Source IP mnt i archive etc register txt mnt i archive etc Eg scp 192 168 1 6 mnt i snapshot efb etc register txt mnt i b a snapshot efb etc d Create the PULL sync file for the archive on the Target machine Snapshot EFB User Guide Page 53 of 59 vi mnt i b a snapshot efb etc rsync from conf Press the i key to go into insert mode Type in the follwing e ssh Source IP archive directory eg e ssh 192 168 1 4 mnt i a snapshot efb Press the ESC key Press the keys wq 3 On the Target appliance add the archive you have just created into the WEB browser interface Using a terminal open the Snapshot archive list file and add in the new target archive vi etc snapshot efb conf s
37. hot to recover an image then snapshot is able to put back the partitions as they were when the machine was imaged This is because in this case Snapshot is working at a disc sector level and not at a file level The penalties for using imaging are that it takes more storage and takes longer both to back and recover a machine Question Which is the best recovery OS to use Answer It depends on which OS you are recovering For Windows servers people commonly use a the Windows recovery OS Question The machine I am trying to PXE does not start to boot the recover OS I selected Answer There are several reasons why this may happen e Check the Snapshot appliance console menu where you set up the PXE boot and look to see if Snapshot is reporting an error starting up the DHCP server If it is then this can be down to o Samba not having been configured on the Snapshot appliance Using option 2 on the main console menu to do this Snapshot EFB User Guide Page 24 of 59 o An incorrect network subnet Commonly people use an IP address like 192 168 0 1 with a subnet mask of 255 255 255 0 This is a class B IP address with a class C subnet mask The DHCP server on the Snapshot appliance can not automatically cope with this mismatch of network classes and fails to start A manual network subnet can be entered into the root sh start_pxe sh script to cope with this Edit the start pxe sh script and replace the NETWORK line with a manual subn
38. i My Computer 4 My Network Places 594 KB Internet 4 Ontheb snapshot share navigate down the platform directory structure into the platform that you require Note that Win is the 32bit windows agent and Win64 the 64bit Windows agent 5 Run the program snapshot exe by double clicking on it It will open up a command window 6 The agent installation program will ask if you ant to install snapshot type in y The agent will install the Snapshot agent files and start the Snapshot EFB service on the Windows machine 7 The Snapshot agent is now installed on the Windows machine and ready to communicate to the Snapshot appliance it was install from Now we need to force an agent update from the Snapshot appliance to compete the agent is install This Snapshot EFB User Guide Page 3 of 59 process is usually done as a one off task against the whole of the machine estate and needs to be done from the Snapshot EFB appliance You can either log into the Snapshot EFB appliance from a Windows machine using PUTTY or go physically from the Snapshot appliance itself This procedure will use PUTTY from a Windows machine 8 J Start the PUTTY application and log in see procedure Remote System Console Start the console by typing setup_efb_server sh and pressing return You will see the following menu 192 168 1 55 PuTTY EBX A Snapshot EFB Console Administration Version 5 1 1in Cur rent Date Time is Wed Feb 22 09 13 2
39. iance to Appliance sscscsssccccccssssssssssscccccssscessssscscccsssssseees 50 PULL Synchronisation of Appliance to Appliance ssscsssscccccsssssssssscccccssccesssssscccccssseseees 53 Installation of Snapshot EFB eMail Archivinng cccccccsssssssssssccccccssssssssscscccccssccssssssscccssssseeees 56 Snapshot EFB User Guide Page 2 of 59 Windows Client Agent Installation A Snapshot client installation will install a small service and two directory paths onto the Windows machine usr and etc When an agent is installed from the Snapshot EFB appliance it will be automatically matched with that appliance 1 Login to the server with local administration rights 2 Open a Windows Explorer window 3 Inthe address bar connect to the Snapshot EFB appliance share b_snapshot If your snapshot server is 192 168 1 55 then type 192 168 1 55 b snapshot b_snapshot on 192 168 1 55 el a Q sxc 7 gt J gt Search Kea Folders Ei ddress F t192 168 1 551b snapshot v Go Size Type Date Modified File and Folder Tasks AR File Folder 06 01 2006 06 15 CMake anew folder fa File Folder 28 01 2006 04 31 ei File Folder 08 05 2005 07 11 d D this folder to the File Folder 28 01 2006 03 38 File Folder 27 01 2006 03 47 Application 28 01 2006 04 31 Other Places a i 28 01 2006 04 31 28 01 2006 04 31 ig 192 168 1 55 IP File 20 02 2006 16 19 My Documents E status txt Text Document 14 12 2005 08 35
40. icrosoft does its licensing Unless you have a Volume License for Windows then you will need to activate it again because too much of the hardware has changed and it is therefore a MS requirement to activate Depending on the state of your VM and whether it can get Internet connectivity you may have to ring the activation telephone number to activate your machine Call Microsoft tell them that you are doing disaster recovery and they will give you an activation code Snapshot EFB User Guide Page 28 of 59 Sn pstt EEE Snapshot EFB User Guide Page 29 of 59 Exchange Server Backup By their very nature Exchange systems are complex and can be configured in many ways As such it is not the intention of this manual to give a definitive statement on how to backup or recover your Exchange server However our experience shows that the following procedure works well for backing up an Exchange server in readiness for either a data store recovery or a full bare metal recovery of an Exchange server The process for backing up an Exchange server is split into two parts the initial backup and the ongoing backups It assumes that the OS amp Applications are stored on a separate partition to the Exchange database and logs 1 The initial Exchange server backup It is important that we take a complete backup of the OS amp applications partition and of the Exchange directory structure so we are able to easily recover the Exchange from b
41. lbox Microsoft Exchange Mailbox Merge Wizard x Process Status ZA Process Statistics Copy started at 19 26 15 Successes 0 Elapsed Time 00 00 00 Failures 1 Processed 1 mailboxes of the 1 selected 100 Operation completed Errors were encountered For more details please refer to the log file ExMerge log The above screenshot is an example of EXMERGE failure due to poorly configured permissions EXMERGE to Backup To perform Brick Level backups of one or more mailboxes found on one Exchange server follow these steps 1 Navigate to the Program Files Exchsrvr bin folder of your Exchange server and double click EXMERGE EXE 2 On the Welcome page click Next Snapshot EFB User Guide Page 38 of 59 Microsoft Exchange Mailbox Merge Wizard Welcome to the Microsoft Exchange Mailbox Merge Wizard This program will allow you to extract data from mailboxes on a Microsoft Exchange Server and then merge this data into the same mailboxes on another Microsoft Exchange Server The program copies data from the source server into Personal Folders PST files and then merges the data in the Personal Folders into the mailboxes on the destination server This version of the program will merge user folders and messages lt will merge server based folder rules only on servers running Exchange Server 5 0 or later It does not support forms and Schedule data Messages copied will lose their single instan
42. le Advanced If the media is overwritten use this label to identify the media Backup bkf created 2 19 2004 at 1 03 PM Allow only backup d If the media already contains backups Append this backup to the media C Replace the data on the media with this backup Advanced Backup Options Back up data that is in Remote Storage Verify data after backup If possible compress the backup data to save space Automatically backup System Protected Files with the System Crate ite Disable volume shadow copy Backup Type Normal Description Backs up selected files and marks each file as backed up Cancel You can specify how your data is backed up For example you cannot perform an incremental backup of an Exchange store until you have performed a normal backup at least one time before the incremental backup Normal A normal backup entails copying all the files that you selected and then marking each file as having been backed up The archive attribute is cleared To perform a normal backup you need only the most recent copy of the backup file or Snapshot EFB User Guide Page 34 of 59 tape to restore all the files You usually perform a normal backup the first time that you create a backup set Normal backups are frequently referred to as full backups although a backup is only a full backup when you choose to back up all fi
43. le on a network share Then instruct the user to add Personal Folders to their Outlook Profile and add the PST file when they do so The user can then browse through the PST file s contents and retrieve the messages they are looking for Question Can export mailboxes straight out of Exchange and into the Snapshot EFB appliance Answer Yes The Snapshot EFB appliance has a Samba SMB service built into it that enables it to present Windows file shares onto the network The Samba configuration file on the Snapshot EFB appliance is held in the directory etc samba By default Snapshot EFB have an exports share setup against the directory mnt i a snapshot efb exports for this very purpose You can move this share to another drive and archive directory by modifying the Samba configuration file Question If I export PST files directly to a share on the Snapshot EFB appliance can the PST files be synchronised to a caddy Answer Yes As long as you export the PST files to an export directory of a registered Archive then you can synchronise the PST files to a caddy just be assigning the archive to a caddy Snapshot EFB User Guide Page 44 of 59 7 Snepshot EFE SQL Server Backup The backup of an SQL server can be split into two distinct operations The backup of the OS and SQL server database container file and the backup of the SQL database transactions Using the Snapshot file anti locking agent Snapshot can backup
44. les Important To restore from backup you must have the most recent normal differential and incremental backup files Copy A copy backup entails copying all the files that you select but not marking each file as having been backed up The archive attribute is not cleared To back up files between normal and incremental backups perform a copy backup because it does not affect other backup operations Differential A differential backup entails copying files created or changed since the last normal or incremental backup but not marking files as having been backed up The archive attribute is not cleared To perform a combination of normal and differential backups you must have the last normal backup set and also the last differential backup set Incremental An incremental backup entails backing up only those files created or changed since the last normal or incremental backup and then marking files as having been backed up The archive attribute is cleared If you use a combination of normal and incremental backups you must have the last normal backup set and also all incremental backup sets to restore your data Daily A daily backup entails copying all the files that you selected and that are also modified on the same day that you perform the daily backup The backed up files are not marked as having been backed up The archive attribute is not cleared It is common practice to perform a full backup on day 1 follow
45. low these steps note that 99 of the steps outlined here also work for Exchange 2000 although the screenshots were taken on Exchange Server 2003 1 Run NTBACKUP 2 Click Advanced Mode Backup or Restore Wizard E3 Welcome to the Backup or Restore Wizard This wizard helps you back up or restore the files and settings on your computer If you prefer you can switch to Advanced Mode to change the settings used for backup or restore Th pion is recommended for advanced users only To continue click Next Cancel Click on the Backup tab 4 On the Backup tab expand Microsoft Exchange Server expand server name expand Microsoft Information Store select the correct Storage Group s check box or the entire Information Store check box Snapshot EFB User Guide Page 31 of 59 Backup Utility Untitled mie x Job Edit View Tools Help Welcome Backup Restore and Manage Media Schedule Jobs ES Click to select the check box for any drive folder or file that you want to back up aE Desktop H 0 4 My Computer gW First Storage Group LJ 3 Floppy l O gt Removable Disk E O gt Local Disk C O gt Backup D gt CD Drive F O data on 192 168 0 100 Z LI System State My Documents Microsoft Exchange Server i SERVERI El wey Microsoft Information Store A First Storage Group a My Network Places F pininana Backup destination
46. n through the browser interface within the history tab For new sites Snapshot can be used in Census mode to estimate the amount of daily data flow The following is a set of step by step instructions to setup a synchronisation between two Snapshot appliances where the Snapshot appliance backing up servers pushes data to the receiving appliance For the following instructions the Source appliance The appliance backing up the servers Target appliance The appliance receiving the synchronisation data 1 From the Source Appliance Setup automatic remote login to the target appliance a Go to the console menu b Select option 3 c Selection option 8 d Enter the IP address of the Target Appliance e Enter the password for the Target Appliance default password is snapshot but this can be changed via the appliance graphical start menu 2 From the Source Appliance Create a SYNC_PUSH group and add in the Target Appliance IP address to the group NOTE The SYNC_PUSH group can only be created manually a Create a SYNC_PUSH group i On the Source Appliance open a terminal window ii cd etc snapshot efb conf groups iii touch SYNC PUSH Snapshot EFB User Guide Page 50 of 59 7 Snepshot EFE iv Login to the main server backup archive v Select the SETUP tab vi Select the SLAVE sub tab vii Select the SYNC_PUSH group and press the LOAD button vili Add in the IP address of the Target Appliance and save the gro
47. napshot xxx Press the i key to go into insert mode Add at bottom of list the new target archive E g mnt i b a Press the ESC key Press the keys wq Refresh the browser interface on the target appliance The new archive should now be in the archive drop down 4 Assign the archive to a caddy a Option 4 b Option 6 Snapshot EFB User Guide Page 54 of 59 7 Snepshot EFE Q amp A Question When is a PULL rsync of an archive started Answer A PULL sync of a remote archive is started after the archive on the target appliance has been synchronised to a caddy This means for a PULL sync of an archive to happen the archive on the target appliance MUST be assigned to a caddy Question How do I tell if a PULL sync of an archive is running Answer In a terminal on the target appliance run the following command It will show you if the pull rsync process is still running ps ef grep enter IP address of remote appliance You can also run the following command a few times to see if disc space is being used This will prove that data is being transferred df Question Where can I see a log of the PULL sync to check for any errors Answer On the target appliance look in tmp the directory under the archive you are synchronising to In there will be a rsync log file Check the date of this file to see when it was last written to this would show you when the PULL sync was either last run eg
48. of 59 backed up 17 Now select the Day of the Month or Day of the Week for the backup to take place 18 Use the Save button to create the entry in the cron file on the Snapshot Appliance so that the command as shown can be executed as setup by you 19 Changes to the backup schedule can also be done on this screen as a new save will over ride the previous entry Snapshot EFB User Guide Page 14 of 59 7 Snepshot EFE Creating an Automated Backup Schedule Once an initial backup is done then it is normal practice to configure an automated scheduled backup This is achieved through setting up a backup schedule See Utility gt Schedule Backups are normally scheduled to run automatically at specific times on the Snapshot Appliance Setting backups to run either daily weekly or monthly is done using the Setup function in the Browser interface Before you can do this you must decide which computers are to be backed up together Backup schedules are applied to machines groups To setup a backup schedule you must first have setup a machine group to apply it to see section Creating Machine Groups Backup schedules are applied to individual archives Please note that if you have more than one archive configured on your appliance then you MUST be logged into the archive you are setting the schedule for Schedules do not work across archives Login Backup Restore History Utilities Master
49. r a regular user you need to first enable the use of xp_cmdshell This can be done by using sp_configure sp_configure xp_cmdshell 1 Snapshot EFB User Guide Page 46 of 59 Or by using the SQL Server Surface Area Configuration as follows Launch the SQL Server Surface Area Configuration tool which can be found under SQL Server 2005 Configuration Tools in the SQL Server 2005 menus Select Surface Configuration Area for Features Check the box for xp cmdshell Select Apply ki Surface Area Configuration for Features localhost xX SQL Server 2005 Surface Area Configuration r Help Protect Your SQL Server Enable only the features required by your applications Disabling unused features helps protect your server by reducing the surface area For default settings see Help Select a component and then configure its features El g TESTI 4 Database Engine d Hoc Remote Queries CLA Integration DAC Database Mail Native XML Web Servic OLE Automation Service Broker SQL Mail Web Assistant xp_cmdshell A Analysis Services cal Reporting Services a TEST2 a TESTS The xp_cmdshell extended stored procedure runs operating system commands from within the Database Engine Enable xp_cmdshell only if your applications or scripts must use xp_cmdshell to run operating system commands Enable xp_cmdshell View by Instance View by Component Cancel Apply Help Snapshot EFB User Guide
50. re Mailbox backup relies on MAPI to access each mailbox to re create all of the mailbox data in the message store Be aware that this can create a large amount of data to backup However a mailbox backup can be invaluable to quickly restore a users mailbox the alternative being to recover the whole Exchange Information Store to a recovery Exchange instance Not a quick or easy piece of work You can still do mailbox backups by using a tool from Microsoft called EXMERGE Using EXMERGE you can backup any mailbox on any server and schedule it to run at a specific interval EXMERGE works with Exchange 5 5 2000 and 2003 You must make sure that you obtain the correct copy of EXMERGE for the version of Exchange you are using Use Exmerge exe to extract individual mailboxes into PST files on a daily bases This will give you the ability to easily backup and recover individual mailboxes Snapshot EFB User Guide Page 37 of 59 Snepshot EFE After downloading the correct version of EXMERGE extract the files found in it by using tools like WinZip or WinRAR You will now need to copy EXMERGE EXE to the Program Files Exchsrvr bin folder of your Exchange server Next you need to configure your user account to have full mailbox rights for the specific mailbox mailboxes that you want to open On Exchange 2000 2003 the Exchange Full Administrator permissions does NOT by default allow you to open any other user s mai
51. ress of the new machine and restoring to the original directory 6 Ensure that the C drive is the primary partition for booting from a Inthe machine open a new command prompt GO gt Command Prompt b Go to the C drive cd c Enter attrib s h boot ini to make te file visible and editable a d Open up GO gt Programs gt Accessories gt Wordpad and edit the C boot ini file Snapshot EFB User Guide Page 23 of 59 7 Snepshot EFE If necessary update the partition number to 1 if set to 2 two entries Save the updates and close wordpad Enter attrib s h boot ini to restore the system file settings gt a 7 oO Close the command prompt Q amp A Question What if I want to have a machine with a C and D partition Answer Once you have booted the machine into the recovery OS you can partition and format the machines hard drive however you like using the partitioning tool For Windows this is diskpart Question Why does Snapshot but the partitions back to how they were when the backup was taken Answer If this case we are restoring a machine back at a file level Snapshot will recover the files back to which ever drive and directory path we tell it to For a file level bare metal restore you will need to tell Snapshot to put the files back to there original positions and make sure that you have created and formatted the correct partitions if required If you use Snaps
52. rtyping the weekly shown You may have to do this several times if your need multiple groups 8 Now select the SETUP tab and from that screen select the Slave option You will see the following Screen Snapshot EFB User Guide Page 12 of 59 Login Backup Restore History Utilities Master 127 0 0 1 localhost Archive Scheduler Shutdown Group daily v Load Save Cancel Create NEW Groups and add Entries via Backup Tab Poll Button 9 Select the Group you want to add individual computers to The example above shows the local host to show you the style to be used 10 Enter the IP addresses for this group You may use the to add computer descriptions 11 Once you have added all the IP addressed for this group use the Save option to store the details away 12 Do the same for other groups 13 You can also use this option to remove or add new computers 14 One completed press the Scheduler tab and you will see the following Screen Login Backup Restore History Utilities Master monthly vi at Time 18 z jo E Archive Jaa aA _Load PPPPP _Save E E Crontab Line Slave Day of Month 2222266 0 16 1 5 root etc snapshotefb conf cron sh daily backup 15 First select the group under the Schedule drop down list 16 Now Enable the option and enter the time 24 hour clock at which time you want THIS group to be Snapshot EFB User Guide Page 13
53. s being performed Altering files whilst Snapshot is backing up the machine may compromise the image backup To ensure that this does not become a problem it is recommended if possible that an image backup is take whilst the machine operating system is not running The follow procedure takes an image backup of a machine booted from the Snapshot recovery CD and not running the host operating system 1 The follow preparatory steps are recommended for the creation of a well compacted image but NOT mandatory a Copy cleanup exe from CD or snapshot server share to c usr snapshot efb if it does not already exist b Run cleanup exe to clean unused sectors on hard disc to enable Snapshot to create a smaller image This will take some time so be patient i Start and command prompt and type ii cd usr snapshot efb iii cleanup c iv exit c On CD or Snapshot server share run the ClearPageFileAtShutdown program Do this from Windows explorer by locating the file is in the BAT directory and double clicking on it d If possible defragment the machine 2 Reboot the server using the Snapshot CD or Snapshot PXE LAN boot if configured Snapshot EFB User Guide Page 10 of 59 127 0 0 1 PC your Browser is running on now 492 168 1 20 Current History Joumal selection C 127 0 0 1 From IP Address to Optional END Range daily v Group Selection The Backup MACHINES above can be tested for availability with the POLL button C
54. st Snapshot is backing it up Snapshot will detect this and skip the file A warning will be logged against the backup indicating what happened and the file in question The following procedure will perform a complete file level backup of all non removable hard discs 1 Ensure that the machine is up and running Windows It is better if the machine is not being used but this is not a requirement Restore History Utilities 192 168 1 5 PC your Browser is running on now 192 168 1 106 Current History Journal selection 192 168 1 5 From IP Address to Optional END Range daily v Group Selection The Backup MACHINE s above can be tested for availability with the POLL button C IMAGE IDE gt Drive Limit 1 2 3 4 Partition v Read Me First ALL Files and Directories on non removable hard drives Backup only drives volumes directories files listed below _ HT Exclude Directory File Directory must end in a l slash i e pst or pst Test text Optional Unique name for this Backup Never Compress lt lt 0 1 2 3 gt gt Allways Compress 1 Is best all round Compress non archives 0 For Classroom System IMAGE No Compression Force Compression at MASTER Only if Slave is very Slow Wait for previous backup to complete Do not abort if archive locked files are processed Usefull for a quick test end in error Gather Statistics NO DATA transfer
55. ter the address Snapshot server IP 55555 a Login to the Snapshot archive which contain the image you wish to restore b Select history tab Select image Select restore tab Type in the IP address of target server waiting to be imaged Select image restore to same hard drive 509 Confirm backup The browser will wait for the restore to complete and display a restore report page The time this will take will depend on the size of the partition being restored the speed of the network and the speed of the server being restored Typical 5Gb partition will take approximately 10 minutes to restore Please be patient and wait for the report page to be displayed Use this procedure in conjunction with a file based restore for data recovery and recovery a subsequent OS and application changes Snapshot EFB User Guide Page 18 of 59 OS image restore to different physical hardware Use this procedure to restore a machine image backup onto a different piece of hardware using different devices and components This procedure will guide you through restoring the machine backup and then fixing the installation to work on the new hardware set NOTE For restoration of machines into Virtual Machines see the procedure backup verification This procedure will restore an image backup of a machine to a different hardware set Use this procedure to recover a machine onto new hardware from bare metal creating a bootable server A file back
56. the data on the media with You can erase the backup file or all previous backup this backup jobs stored on the destination media before the new backup job is saved v Caution If you select this option you will lose all previous backup data currently stored on the destination media Allow only the owner and the You can specify that only the owner or members of Administrator access to the backup the Administrator s group may access the data that is data saved on the destination media This option secures the online tape or file If you are backing up data to an existing tape or file that you want to overwrite you can select this option If you are backing up data to an existing tape or file and you are appending the data to the tape or file you cannot select this option because ownership of the tape has already been established To schedule this backup to run automatically at a later time in Backup Job Information click Schedule Scheduled Job Options Ed Ed Schedule data Backup details Job name Start Date Saturday June 05 2004 at 3 00 AM Snapshot EFB User Guide f 59 In Scheduled Job Options in the Job name box type a name for the scheduled backup job Click Properties to enter the date time and frequency parameters for the scheduled backup and then click OK 9 Now click on the Advanced button 2 x Backup description Start Backup Set created 2 19 2004 at 1 03 PM Schedu
57. the operating system and the files holding the SQL databases This type of backup can be used to restore a server s operating system applications and database structure This is a full server file backup and is described above It may in some cases in maybe OK to backup an SQL database on an operational basis using a standard file backup as long as the database is not being used at the time However any changes to transactions within the database whilst the backup is occurring will cause the database file to become inconsistent and therefore unusable To circumvent this Snapshot can extract transactions out of the SQL database and backup those transactions This is called an SQL backup To get Snapshot to automate and perform SQL transaction extracts from SQL Server databases and back those SQL extracts follow the procedure below 1 Create a machine group to hold the IP addresses of the SQL servers 2 Enter into the group the IP addresses of the SQL servers 3 Create a schedule to perform a backup of the SQL server group within the archive that is to hold the SQL data a Make sure that the schedule uses the SQL group yu have just created b Add in the following advanced options commands 8 sql u mssqldmp b c tmp SQL_DUMP b c etc snapshot efb conf log d b c etc snapshot efb conf scripts 8 sql This is a label u mssqldmp This is pre execution script that snapshot will run before doing a backup This script runs
58. up instead of an image backup can also be used If you choose to use a file backup then you will need to manually partition the drive s of the target machine For this procedure to work you will need a Windows OS installation disc and potentially a disc containing drivers for the new hardware set The Windows OS installation disc MUST be the same version and revision level as the machine backup being restored To recover the machine backup 1 Boot the new machine using the Snapshot CD or Snapshot PXE LAN boot if configured 2 On the Snapshot console or PC using the browser enter the address Snapshot server IP 55555 a Login to the Snapshot archive which contain the image you wish to restore b Select history tab Restore Utilities A4A iVFZ 630216 0 System V Eu Filter By Type Backup v By Machine All gt Backup Tue Jul 6 21 08 31 2004 Snapshot cD o 1300 06 31 359 Mb 708 Mb OK gt Backup Tue Jul 6 20 14 08 2004 Snapshot CD 3 0 00 44 32 464 Mb 2 09 Gb OK gt Backup Tue Jul 6 15 57 19 2004 SNAPSHOT XP 32 48 00 02 30 16 9 Mb 679 Mb OK gt Backup Tue Jul 6 05 02 14 2004 Snapshot cD O 2100 08 45 478 Mb 690 Mb OK gt Backup Tue Jul 6 04 39 46 2004 Snapshot cD 1 0 00 21 13 339 Mb 2 09 GblOK gt Backup Tue Jul 6 03 23 40 2004 Snapshot cD 0 8 00 01 44 124 Mb 165 Mb OK gt Backup Tue Jul 6 03 06 31 2004 Snapshot cD 1 0 00 10 49 99 0 Mb 2 09 Gb OK Snapshot EFB User Guide Page 19 of 59 c Sel
59. up pressing the SAVE button b Now create a schedule using the SYNC PUSH group to automate the synchronisation of the appliance i Select the SETUP tab li Select the SCHEDULE tab iii Select the SYNC_PUSH group iv Select the time days and months that you wish the synchronisation to happen v Save the schedule Snapshot will synchronise the source appliance to the target appliance according to the schedule on the source appliance Data is pushed from the source appliance to the target appliance Q amp A Question Can I exclude certain archives from being synchronised to the target appliance Answer Yes In the Advance Options section of the SYNC_PUSH schedule you can add excludes to exclude the synchronisation of archives For example to exclude an archive on drive d in path mnt i a snapshot efb the Advanced Option would be exclude d snapshot efb You can have multiple excludes by adding many exclude commands separated by spaces Question How do I know when the SYNC_PUSH job is completed Answer Snapshot EFB will send out an email when the SYNC_PUSH job is completed or errors informing you of the details of the SYNC_PUSH Question I keep on getting emails saying that the SYNC_PUSH job has failed to start because the previous one is still running Is this normal Snapshot EFB User Guide Page 51 of 59 Answer Depending on the amount of data being sent to the target Snapshot EFB appliance and the bandwidth of the

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