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User Manual - Snap-on

1. o TPS 1765 TPS V HO S B1 S2 mV 1 98 ol HO S B2 S1 mvV INJ PW B1 mS hasnt 39 o INJ PW B2 m5 a ST TRIM 1 Eak 12 6 E O 2 E O O D O O E Figure 4 9 Sample data graph scales 30 Scanner Function Basic Operation and Navigation Sweep The Sweep option switches the sweep values displayed below the data graphs on and off Figure 4 10 The dropdown menu closes once a selection is made Diagrnodic jade era gt Scanner gt Engine gt ENGINE DATA 1 E Exit Custom F Alarms pF Properties a Graph View QF Save HO S B2 S2 mV ST TRIM 1 155 Min 282 Max 959 Figure 4 10 Sample data graph sweep Main Body The main body of the screen varies depending on the stage of operation The main body can show vehicle identification selections the main menu test data instructions troubleshooting information controls and other diagnostic information 31 Scanner Function Basic Operation and Navigation Lower Toolbar Whenever communication is established with a vehicle the Scanner continuously records data transmitted by the ECM in the data buffer The toolbar below the main body of the screen contains the icons for navigating the buffered data and other options Table 4 2 Table 4 2 Data buffer toolbar icons DNI GI Cescption Snapshot Arms the software to take a snapshot of vehicle data Go To Start Moves to the first frame in the data buffer p
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3. 1 Cursor 1 controls 2 Cursor 2 controls 3 Hide icon 4 Back icon Figure 9 18 Cursor controls Cursor 1 the top slider and arrows is the left hand cursor on the screen Cursor 2 the lower set of controls is the right hand cursor on the screen Drag the slider or select the arrows to position the cursors Each tap of the stylus moves the cursor incrementally in the direction of the arrow Select Back apply the changes and close the dialog box Select Hide to conceal the cursors and close the dialog box Refresh Controls Selecting the Refresh icon from the Scope Multimeter Toolbar clears the minimum and maximum digital values and updates the viewing screen File Controls selecting File from the toolbar opens a window with a menu of save options e Save Configuration saves the current setup values as a preset e Save Single Frame saves the data currently on the screen only e Save All Frames saves the current screen plus all the data stored in the buffer Selecting a menu option opens the Save As dialog box and the virtual keyboard Follow the screen prompts to name and describe the file you are saving Basic information from the Vehicle ID such as year make and model is saved along with the file Select OK to close the dialog box Once a configuration is saved it becomes available as a preset Files are saved to the Scope Multimeter Data Folder and can be retrieved through the Data Manager Print Controls
4. Figure 4 14 Sample User s Manuals menu Select Exit to close the Help module and return to the Scanner About Scanner Hardware Version This option opens a dialog box showing the hardware version and other details about the Scanner module A Copy to Clipboard icon allows you to paste the information to a document or e mail About Scanner This option opens a dialog box that shows the software version and other Scanner module details A Copy to Clipboard icon allows you to paste the information to a document or e mail 35 Scanner Function 4 3 Scanner Operation The Scanner function has two main operation features Scanner Operation Scanner allows communication with the vehicle ECMs to review DTCs view parameter data and perform functional tests Fast Track Troubleshooter provides access to troubleshooting information from a database of experienced based information developed by master technicians GQ Basic Scanner Operation Steps 1 2 3 4 O Open Scanner Select Scanner on the Home screen Identify the vehicle ldentify the test vehicle by selecting from the menu options Connect the data cable to the vehicle Follow the on screen connection instructions to connect the Scan Module to the test vehicle Select a system Select the system to be tested from the systems menu Select a test Select the desired test 4 3 1 Vehicle Identification The Scanner communicates with the ECMs of the
5. The Scan Module and Diagnostic Tool are now paired for wireless communication and should automatically recognize each other when both are powered up 5 3 Checking Scan Module Paired Status P To check if the Scan Module is paired to your Diagnostic Tool 1 Select System Settings gt Paired Devices The paired devices screen opens Figure 5 4 The Paired Devices screen lists all of the devices paired to the Diagnostic Tool and also indicates whether or not there is active communication occurring System Settings gt E Devices Back Paired Devices iad VERDICTS3 000045 EG VERDICTM2 301008 Figure 5 4 Typical Paired Devices screen 2 Verify the Scan Module is in the list of paired devices 53 Scan Module Operation Data Cable Connection 9 4 Data Cable Connection To use the Scan Module for Scanner and OBD II EOBD testing it must first be connected to the vehicle s data link connector DLC Depending on the vehicle the supplied DA 4 data cable may be used alone or may require optional adapters e All OBD II EOBD compliant vehicles Use the supplied DA 4 data cable The 26 pin end of the cable attaches to the data cable connector on the Scan Module The16 pin end connects to the vehicle DLC The cable connectors are secured with captive screws e All non OBD II EOBD OBD I compliant vehicles Use the supplied DA 4 data cable with the optional DA 5 adapter and a manufacturer specific adapter T
6. SureTrack Log In Use the following procedure if you already have an existing SureTrack account and need to e login normally or e enter a new SureTrack authorization code to log in If you do not have an existing SureTrack account see SureTrack Authorization and Registration on page 132 for log in instructions 1 Navigate to the SureTrack website Login page using one of the following procedures Select the SureTrack icon from the Home screen of your Diagnostic Tool and enter your vehicle information or Open the SureTrack website using your web browser see Using the Sure Track Website on page 140 2 From the SureTrack website Login page enter your username and password Figure 10 4 3 Optional Select the Remember Me check box to save your login information and stay continually logged in to SureTrack Figure 10 4 134 SureTrack Tabular Display Sumignitonwand tnree tad display organizes results saning wan the most frequently replaced pans and me most common fh See the answers you need at a glance so you get the fast route to a SureTrack Log In New To SureTrack Dom nave a SureTrect account No problem oP w reve to jom the SureTmo SOM ve IeC aca Coty Cry Lanes 2 few TERAPI tO LGA up LO get accede to MEMO Nepal Ininemation and the Sure Track autcenctive technican Community diagnosis and repair SureTrack Pulso 4 Popri maneri a queso about 2 1994 Toya Camry LE 22 vera and a question at a
7. no triggering mode that is automatically engaged whenever a timebase or sweep between 2 seconds and 20 seconds Is selected Triggering is prevented at slower sweep rates to eliminate screen update delays caused by the way VERDICT buffers data in order to capture rapidly occurring signal glitches The trigger point is indicated by a plus sign on the scope grid The plus sign can be dragged across the grid with your finger or the stylus to roughly position it The trigger controls allow you to precisely position the trigger 126 Scope Multimeter Operations Operations P To adjust trigger controls 1 oo Select Setup from the Scope Multimeter toolbar The Scope Multimeter Preferences dialog box opens Select Trigger to open the Trigger Setup dialog box Figure 9 13 Use the dialog box controls to establish the position for triggering Select Back to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope is El 1 Source selects the triggering event Trace 1 sets the trigger to channel 1 Trace 2 sets the trigger to channel 2 None switches triggering off 2 Mode sets the method of triggering Auto automatic if a trigger is found the waveform displays If a trigger is not found after about a half second the waveform and a trigger not found message displays Manual if a trigger is found the waveform displays If a trigger is n
8. Basic Operation and Navigation If the Diagnostic Tool is connected to a printer the current frame of data is printed If the Diagnostic Tool is not connected to a printer the frame of data is saved as an XPS file A dialog box opens so that you can name the print file and specify the location that it is saved to follow the on screen instructions Saved files can be printed at a later date or opened and reviewed NOTE Saved print files cannot be viewed using the Data Manager they can only be opened into an internet browser To open a saved print file 1 Minimize the Diagnostic Suite to view the desktop 2 From the desktop select My Documents gt ShopStream gt Scanner Data Folder 3 Locate the file you wish to view 4 Double select the file to open it The internet browser and file open More Whenever the More icon appears on the toolbar it indicates that there are additional options available Selecting the More icon from the Scanner toolbar opens a dropdown menu that offers two choices that only apply to data graphs e Scale e Sweep Scale The Scale option switches the scale values displayed along the left hand side of the data graphs on and off Figure 4 9 The dropdown menu closes once a selection is made Diagnodio u a Fa gt Scanner gt Engine gt ENGINE DATA 1 E Exit Hz Custom F Alarms pF Properties a Graph View 7 Save y Print 7 HOS B2 S2 mv a ST TRIM 1 iie Min 282 Max 959
9. 4 Select the virtual keyboard Return key once all the code characters are entered arre gt Scanner gt Engine e Exit DTC Status P Search Figure 4 25 Sample DTC Status entry field 45 Scanner Function Scanner Operation The DTC status report displays Figure 4 26 FE gt Scanner gt Engine E Exit P0123 TP or APP Sensor 1 Circuit Open High This Ignition Cycle Passed Since Clear Passed Last Test Failed History Yes MIL or Service Required Yes Figure 4 26 Sample DTC status report 5 Select Exit to return to the DTC status entry screen 6 Select Exit again to return to the Codes menu 4 3 4 Functional Tests The Functional Tests selection is used to access vehicle specific subsystem and guided component tests Available tests vary by manufacturer year and model and only the available tests display in the menu There are four general types of functional test operations e Information Tests are read only tests like selecting VIN from a Functional Tests menu to display the VIN of the identified vehicle e Toggle Tests switch a component such as a solenoid relay or switch between two operating states e Variable Control Tests command a certain value for a system or component such as varying the spark timing in 1 increments or the EGR valve duty cycle in 10 increments e Reset Tests reset the adaptive or learned values that are stored in the electronic control module Se
10. 994 Toyots Camry LE 22 HOSTER OMENI 8 DATOS about Y 2005 Cryd FT Crsser CT 24 We Have Answers Latest Fixes View Nore fh ding ehed a question about a 1994 Toyata Carry LE 22 Pare 19 feed a 2073 RAM 3500 HD Big Horn 6 7 with this matsen Hoey to noet Code Tis 755 965 Ari Theat 5 DOMNE OEA a Question about a 200 Hyuna Sarka Fe 27 Common Proteems 50 104 Syrom Tes 069 154 Latest Questions View More aCe wer anoeered a Question about a 1999 Leas LX 470 47 Tests And Procedures 630 340 PUDOR ASER amp GIAN abot a 2004 Cheyer PT Crion GT 24 Time Saver 22418 MEG aches a Question soot A 1994 Toyota Camry LE 22 win es message 22 WE NCR start not ue viese to go rom Pere Tim ached 2 quettion atera a 2008 Cheyer PT Cromer GT 14 TW 110752 ECER IARILO A QUETJON ALGU a 2001 Hyunas Santa Fe 27 140 tron Mon Boj a eh me Oe me Om meme Oe A E A A EOS O A Orr OF me ee Ra et OO me E NS A A OR Orn OO OD Og ee 0501 yes unas Figure 10 4 Sure Track Website Login Page Login fields and Remember Me check box 4 Select Login One of two results can be expected e Upon successful log in you will be able to access SureTrack If you were not able to log in verify and re enter your username and password e lf your SureTrack authorization code has expired you will be automatically redirected to the SureTrack authorization renewal page Figure 10 5 proceed to step 5 For additional SureTrack information see the following sections Using SureTrack in S
11. IMPORTANT Do not use any abrasive cleansers or automotive chemicals to clean the Diagnostic Tool cables or probes 17 3 2 Replacing the Battery Pack If the M2 Scope Meter battery pack no longer hold a charge contact your sales representative to order a new one IMPORTANT The battery pack contains no user serviceable components Tampering with the battery pack terminals or housing will void the product warranty Replace the battery pack with the exact replacement rechargeable nickel metal hydride Ni MH type battery only Do not attempt to use standard lead zinc batteries as they do not provide sufficient power to operate the M2 Scope Meter and may leak and damage the tool 194 Maintenance M2 Scope Meter Risk of electric shock AN Prior to recycling the battery pack protect exposed terminals with heavy insulating tape to prevent shorting e Disconnect all test leads and turn diagnostic tools off before removing the battery pack e Do not attempt to disassemble the battery or remove any component projecting from or protecting the battery terminals e Do not expose the Diagnostic Tool or battery pack to rain snow or wet conditions Do not short circuit the battery terminals Electric shock can cause injury IMPORTANT Be aware of all applicable safety considerations when replacing handling and recycling batteries Refer to Battery Safety Guidelines on page 190 for details P To replace the battery
12. Light Default Dark Figure 3 5 Virtual Keyboard settings window 19 Basic Operation and Navigation Camera Operation 3 5 Camera Operation 3 5 1 Operating the Camera rr E Figure 3 6 Camera button A single press of the Camera button on the front of the Diagnostic Tool activates the camera With the camera active the touch screen becomes the view finder and is also used for reviewing photographs that are taken Icons on the touch screen are used to operate the camera The icons change depending on which camera function is active Table 3 4 Camera icons sheet 1 of 2 Name Icon Description e Acts as a shutter to take a photograph of what is Photo BA visible in the view finder which is the left hand portion of the screen Gall Opens a thumbnail gallery of recently taken A Gallery pictures Exit Closes the camera application and returns to the previous screen 7 Displays after a picture is taken Selecting OK saves the photograph and returns to the view finder Displays after a picture is taken and in Gallery Delete A mode Selecting discards the photograph and returns to the previous screen Back Displays in Gallery mode Selecting returns to the previously viewed screen 20 Basic Operation and Navigation Wi Fi Setup Table 3 4 Camera icons sheet 2 of 2 DIN IN son E Displays in Gallery mode Selecting opens the Previous Previous picture prior to the current image in the gallery
13. Selecting Print from the toolbar opens a standard Windows Print dialog box set up to print the current screen A printer must be connected and setup on the VERDICT Diagnostic Tool If not the Add Printer Wizard opens and guides you through the procedure Select from the menus as needed 131 10 1 SureTrack Designed to help you improve diagnostic accuracy and reduce repair time SureTrack is a comprehensive source of expert knowledge for professional technicians combining diagnostic experience and detailed parts replacement records SureTrack offers this exclusive list of features e Access to multiple resources through a single intelligent lookup e Verified parts replacement records shows which parts are most frequently replaced to successfully complete repairs for symptoms codes and vehicles similar to the one in your bay e Real Fixes harvested from millions of successful repair orders e Guided Component Tests and waveform library gathered through on vehicle tests for a confident diagnosis e OEM campaign alerts never forget to check for TSBs and recalls again e Up to the minute intelligence based on vehicles in service bays nationwide SureTrack can be accessed in multiple ways e While viewing DTCs in Scanner mode e Selecting the SureTrack icon from the Home screen e Opening the SureTrack website askatech com using a web browser on your Diagnostic Tool or a device with Internet access SureTrack Authorizatio
14. The table below gives a brief general description of soft key operations the Mode column lists the tests during which the key is active More detailed information is found in the categorical sections that follow Table 8 2 M2 Scope Meter Soft Key functions In general a short or momentary push of a soft key activates the assigned function a long push returns to the normal display Switches the displayed value between a normal and relative reading Freezes or pauses the data being displayed A second push returns the display to live data Changes the measurement range when operating in the Volts DC Volts AC Resistance Auxiliary or capacitance range Changes the time base when operating in the graph mode Select special functions when operating in oscilloscope mode The Special Functions key switches the displayed value between frequency duty cycle and pulse width and selects a continuity or diode test Also selects submenus when operating in oscilloscope mode The Min Max key displays the minimum and maximum sampled signal values along with the current value The Range key switches between the precision of the displayed value between the four available ranges The Graph key switches the display from a digital readout to a histogram or graph 86 a UE Volts DC Volts AC Resistance Auxiliary All except Continuity and Diode Check Volts DC Volts AC Resistance Capacitance W
15. press and hold the Power button for 5 seconds to force a shutdown 11 Basic Operation and Navigation Controls and Indicators 3 2 Controls and Indicators The external controls on the Diagnostic Tool are simple because most operations are controlled through the touch screen Touch screen navigation is menu driven which allows you to quickly locate the test procedure or data that you need through a series of choices and questions Detailed descriptions of the menu structures are found in the chapters for the various modules The following sections describe the external controls and features of the Diagnostic Tool 3 2 1 Control Buttons Name and location of control buttons Table 3 1 Diagnostic Tool control buttons S Shortcut Button Directional Buttons Enter Button Camera Button Keyboard Button Brightness Button Power Button A function button that provides a shortcut for capturing a screen image Moves the cursor or highlight on the display screen up down right or left Selects a highlighted item or returns the display to the previous screen Operates the built in camera Press once to open the application The button then acts as a shutter to take a photograph of what is visible on the screen See Camera Operation on page 20 Opens or closes the virtual keyboard Increases the screen backlighting in seven incremental steps then returns to the lowest setting and repeats Turns the Diag
16. 1328 2 jpg ia 20120308 1328 3 jpg 201 20308 1330 1 ina ri 20120308 1330 3 100 Bitmap Viewer No Active Vehicle Figure 13 7 Sample saved file folder structure 162 Data Manager Operations Scanner DataViewer Operation 13 5 Scanner DataViewer Operation The Scanner DataViewer allows you to review saved scanner data files Figure 13 8 To open saved Scanner data files select the Scanner Data Folder menu option from the Data Manager main menu Scanner DataViewer Opens pids scm scs scp and spm file extensions 2 3 a Fle View Took Help Exit Hide PIDList kE FE Bia Ba Bsc Ba E H Scale 1 Sweep Complete Lisi Custom List ENG SPD El O MN Ma SET Oun Mir 7 Cunreed 17 5 Mame Value ae a s sri 3 j J3 T EMG 350 gai j EEN i y ifs O gt ae i ni int 7a ice 4 i y i r A AD We 1 7 N i La Pak a 4 MW E j i i i 0 impi 0 E 4 MP 1 00000 gt i XJ 8 1 Menu bar 2 Display toolbar 3 Graph display 4 Properties icon 5 Vertical Scroll bar 6 Zoom controls 7 Slider bar 8 Navigation toolbar 9 Parameter text list 10 Parameter configuration tabs Figure 13 8 Scanner Data Viewer 163 Data Manager Operations Scanner DataViewer Operation 13 5 1 Menu Bar The menu bar at the top of the screen contains the File View Tools and Help menus File Menu The File menu offers th
17. ABS systems Guided Component Test helps you with everything from selecting the appropriate test for a specific component to showing the hook up location and correct pin configuration This software thoroughly guides and instructs you on proper testing procedures and offers tips from the internal troubleshooter database The guided component test procedures tips and meter settings reduce your overall set up and diagnostic testing time Vehicle specific Guided Component Tests are provided for engine transmission ABS charging transfer case and suspension systems A 1 1 Risk of electrical shock e Read the Important Safety Instructions document provided separately for messages on the safe use of this product e This product is intended for Measurement Category I for example automotive 12V systems do not use this product for Measurement Categories Il Ill and IV e Measurement Category is for performing measurements on circuits not directly connected to MAINS or MAINS circuits an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity do not connect this product to MAINS or MAINS circuits Electrical shock can cause personal injury equipment damage or circuit damage IMPORTANT Maximum rated transient over voltage impulse is 500 volts do not exceed the rated transient over voltage Vehicle Identification The guided component test information presented is specific to the vehicle being test
18. Diagnostic Suite should open with connectivity restored Windows Reboot Procedure This method which completely shuts down the Diagnostic Tool takes several minutes to complete P To reboot the Diagnostic Tool 1 Disconnect the Scan Module from the vehicle 2 Navigate to the Home Screen on the Diagnostic Tool 3 Select Exit to close the ShopStream Diagnostic Suite 4 Select Start in the lower left corner of the screen to open the menu Piy Documents Li g uade ia e Lriternet E Pen tount Control Panel ShopStream Diagnostic Suite va My Computer gt control Panal v Network Connections ga Printers and Faxes eee Figure 5 9 Sample Windows Start menu 5 Select Turn Off Computer from the menu 6 Select Turn Off when the Confirmation window opens 59 Scan Module Operation Updating Scan Module Firmware 9 6 Figure 5 10 Sample shutdown confirmation window 7 Wait for the tool to completely turn off then press the Power button to restart the Diagnostic Tool 8 Connect the Scan Module to the vehicle once the ShopStream Diagnostic Suite opens Updating Scan Module Firmware The internal programming firmware of the Scan Module may require periodic updates Firmware updates increase the Scan Module s diagnostic capabilities typically by adding support for new tests vehicles and enhanced applications to the vehicle databases Scan Module firmware u
19. Freeze A press of the F2 key freezes or so that the displayed value remains static A second press of the F2 key returns to unit to normal operation This function is available in normal and relative modes F3 Key and Range Key Pressing the F3 and Range keys changes the measuring range Measuring ranges vary by which function Volts DC Volts AC Resistance Auxiliary is selected A long press of the F3 or Range key returns to unit to auto range operation This function is available in normal and relative modes Min Max Key Press the Min Max key and the display shows both the instantaneous voltage reading and the minimum and maximum voltages that occurred since the last time the key was pressed See Sample active menu select mode screen on page 88 The displayed values continue to update until the Min Max key is pressed again then e Ashort press of the Min Max key resets the readings e Along press of the Min Max key returns to normal Volts DC mode S Key Special Functions The S key is used to activate special time measurement functions available when sampling voltage Each press of the S key advances to the next function in the following order 1 The screen changes to show the frequency period and duty cycle of the test signal 2 The screen changes to show the frequency period and pulse width of the test signal When displaying frequency the period abbreviated PRD on the screen represents the percentage of the duty cycl
20. Health Check 6 1 OBD Health Check The OBD Health Check offers a way to quickly check for and clear generic diagnostic trouble codes DTCs and to check readiness monitors Selecting OBD Health Check will first direct you to connect the correct cable and adapter Selecting Continue opens a submenu of options Figure 6 2 Main Menu Health Check Global OBDII Code Check Global OBDI Clear Codes Readiness Monitors eee A o MIL Status Figure 6 2 Sample OBD Health Check menu 6 1 1 Global OBD Il Code Check This option displays any stored emission related generic DTCs reported by the ECM Selecting this option opens a submenu with two choices Codes and Pending Codes Select an option to display the code list Refer to Codes Menu on page 44 and the Global OBD Vehicle Communication Software Manual for additional information Codes Codes displays a list of current emission related DTCs OBD II EOBD Codes have a priority according to their emission severity with higher priority codes overwriting lower priority codes The priority of the code determines the illumination of the MIL and the code erase procedure Manufacturers rank codes differently so expect to see differences between makes 64 OBD Direct Operations OBD Health Check Pending Codes The purpose of this service is to enable the scan tool to obtain pending or maturing diagnostic trouble codes These are codes whose setting conditions were met dur
21. INJECTION FUEL SYSTEM INJECTOR SIGNATURE TEST Connect tesi leads Yellow inject Black knowr As load chan EZ View Mete SS Lab Scope sf 5 Injector may t de View Mete e Or injector me View Meter Tom Figure 7 10 Sample meter view in a separate window 81 Guided Component Test Operations Operations 3 Select the Meter icon a third time to close the window and return to the standard view as shown in Figure 7 9 Select Exit from the toolbar to close meter view and return to the Guided Component Test screen 4 There are two ways to close meter view and return to the Guided Component Test screen Select the Close icon red box with an X on the Scope Viewer toolbar Select More gt Exit from the Guided Component Test toolbar Connecting to a Test Vehicle Before performing a test you must connect the meter test leads to the vehicle Certain Guided Component Tests require the use of specific leads Information on specific leads and other connecting information displays in the initial test screen Follow the on screen connection instructions in the test procedure and support sections to connect the test leads Performing a Test Once you connect the test leads to the vehicle you can proceed with testing To perform Guided Component Tests 1 Follow the instructions display in the test procedure section 2 Gesture sweep to view all of the instructions and follow the on screen procedures 3 Sel
22. M2 Scope Meter are transferred to the Diagnostic Tool Turning the Rotary Switch off of the Remote Functions position returns control to the M2 Scope Meter and the soft keys regain their functionality M2 Scope Meter 2 Select Scope Multimeter on the Diagnostic Tool 3 Select the desired Scope Multimeter function Lab Scope Digital Multimeter etc The M2 Scope Meter screen will change to indicate the devices are communicating see Remote Working Range Communication Screens on page 109 The M2 Scope Meter Diagnostic Tool Hardware Status indicators in the lower right corner of the Home screen also provide a quick reference to device status The background color of the status indicator icon represents the condition of the wireless connectivity Icon status is shown in the table below Hardware Background e 7 Pair the M2 to the Diagnostic Tool See Pairing gt Not Paired the M2 Scope Meter on page 104 for instructions You may have moved out of range Move the Paired but Not i ee M2 closer to the Diagnostic Tool to reestablish Communicating O communications Paired and Hardware status is good and Bluetooth is Communicating communicating 4 Connect the M2 Scope Meter leads as needed For M2 Scope Meter operation see M2 Scope Meter Operations on page 87 and for Diagnostic Tool Scope Multimeter operation see Scope Multimeter Operations on page 110 108 M2 Scope Meter M2 Scope Meter Remote Operation Remote Worki
23. North America Rechargeable Battery Recycling Corporation RBRC at http www rbrc org or http www call2recycle org or call 1 800 822 8837 USA Products bearing the WEEE logo Figure 17 7 are subject to European Union regulations PES Figure 17 7 sample WEEE logo NOTE Always dispose of materials according to local regulations Contact your sales representative for details Battery Pack Calibration The internal battery pack contains a micro controller that monitors the battery pack characteristics and maintains an internal fuel gauge The internal fuel gauge may lose some accuracy after many cycles of partial discharge and charge Should this happen the fuel gauge can be calibrated with the following procedure To calibrate the battery pack fuel gauge 1 Fully charge the battery pack 2 Fully discharge the battery pack at a steady rate IMPORTANT The battery must be completely discharged Operate the Diagnostic Tool until it shuts down by itself due to a lack of power Continue operating the tool when the low battery warning displays do not begin charging until after the tool has automatically shut down 3 Fully charge the battery pack NOTE It is not recommended to perform the calibration procedure more than once within 30 days 192 Maintenance Scan Module 17 1 5 Operating System Restore 17 2 17 2 1 Snap on System Restore is a hard disk drive recovery program that allows you recover t
24. Suspends data capture and changes to show the ause Play icon Starts or resumes data capture and changes to show Play the Pause icon Go To End Moves to the last frame in the data buffer Erases data in the data buffer Step Back Moves to the previous frame in the data buffer Indicates the data buffer frame currently displayed Step Forward Moves to the next frame in the data buffer Zoom In Increases the magnification by decreasing the sweep of the graph Zoom Out E Decreases the magnification by increasing the sweep of the graph Figure 4 11 Sample data buffer slider 32 Scanner Function Basic Operation and Navigation 4 2 4 Menu Options The Toolbar Menu icon at the base of the screen opens a menu near the top of the display ee gt Scanner gt Engine A Powertrain gt Driveability r Custom al Alarms yf Properties NE low E save gy Print more A DTG CouNT J Safety Information File e hd 4 75 169 FIS i FUEL STATUS a A a im IATCE rf ATV CH m RA o LOAD S LOOP 32 OPEN CLSD S O Ra Figure 4 12 Sample Scanner Menu icon options The following Menu options are available e Safety Information opens the Important Safety Instructions document e File allows you to print or save the data being viewed e Tools allows you to perform certain maintenance operations and adjust tool settings e Help allows you to view supporting documentation File Use to print or save a cop
25. The Open icon is only active displays in color when an item in the folders panel is highlighted P To open a folder 1 Highlight the file to open in the folders panel 2 Select the Open icon to load the highlighted file EJ gt Data Manager gt C Documents and Settings VerdictUsenMy Documents ShopStream Samplo Files amp My Data E Up Bt Open A E Delete fe Rename Save p Properties m ra 2007 Mercedes C230 272052 Cam and valve solenoid and map at snap vsm 2009 cadillac cts 3 6 liter at idle cam phase sensor3 vsm 2009 vw passat TOI LOAD DYNO 1630 ysm Crank Cam and coll amps on start vsm Crank Cam and coll amos on start Zoomed x32 ipa Information Bitmap Viewer 2009 cadillac cts 3 6 liter at idle cam phase sensors vom 2009 Cadillac 3 6L Hot the solenoid but sensor at idle This is good picture of the Cam Phase sensors Figure 13 2 Sample open folder showing information The screen advances and the contents of the open folder are shown in folders panel Highlight an item in the folders panel and the information or preview displays if available Figure 13 2 3 To exit the current folder Select My Data on the toolbar to return to the main Data Manager screen Select Up on the toolbar to return to the previous page 157 Data Manager Operations Operations 13 3 4 New The New icon allows you to create a new folder This option is only available wh
26. and operational instructions 172 Help Operations Selecting Help from the Home screen opens this manual in a dedicated screen viewer Navigate through the file either by gesture scrolling on the touch screen or with the scroll bar along the right edge of the viewing screen A left to right scroll bar appears at the bottom of the screen when magnification is increased All listings in the Contents and Index are active links Select an entry with the stylus to go directly to that point of the document Additional links within the text shown in blue colored type also take you to the referenced section of the manual 14 1 Using the Help Toolbar A simple toolbar at the top of the screen is used to adjust screen magnification and to exit Help Table 14 1 Help toolbar icons sheet 1 of 2 Closes the help file and returns you to the previously viewed screen Incrementally increases the screen gt magnification Incrementally decreases the screen N magnification i Restores the default screen E Previous ETT Moves back one page in the document Page Counter 411128 Shows the current page over the total number of pages in the document EL v Moves forward one page in the Mor S more Opens a menu of the additional options shown below 173 Help Operations Using the Help Toolbar Table 14 1 Help toolbar icons sheet 2 of 2 Name leon Hide TOC Closes the contents and search column Hide TOC so the document fi
27. and precautions Contact Information North America Websites Snap on Diagnostics and Information e http diagnostics snapon com Software Subscription Learn how to always have the latest diagnostic software on your Diagnostic Tool e http diagnostics snapon com theprogram Training and Support by platform Find specific support and training information for your Diagnostic Tool e http diagnostics snapon com cc htm Forums and Training all platforms Watch free instructional product videos Connect with and share your Diagnostic Tool questions ideas and success stories e http diagnostics snapon com ForumsandTraining htm Manuals Technical Documentation all platforms The information in this manual is periodically revised to ensure the latest information is included Download the latest version of this manual and other related documentation at e http diagnostics snapon com usermanuals Phone E mail Technical Assistance 1 800 424 7226 diagnostics _support snapon com For technical assistance in all other markets contact your selling agent ii EAZ0063L05G Rev A 15 A 15 NA Safety Information READ ALL INSTRUCTIONS For your own safety the safety of others and to prevent damage to the product and vehicles upon which it is used it is important that all instructions and safety messages in this manual and the accompanying Important Safety Instructions manual be read and understood by all persons operating or com
28. and the mos common fx See P Dyf hie p hie ii meara Ni periem uiy ape lap Tiyay E ar E ET rack Te BETS YOU NSO M a Qca 0 You get De fas route 10 a ena sles o lc tara a few minus bo sign up to get A A Mow To SureTrack b EA BEA O Rue MO diagnosis and repair rs y A A Mp Ae aa area gra RR mea the reme ndos exper repair indcrma n cmsoupnes In the Sure Track coran dele En isan bine J Pron dr En here Wo Have ncora Latest Focos Wero Wa Le Proton p Finge 19 fisa a 2013 AAM 1600 HO Bag Hai BF with trii ganbe Hos t Cosa Tios 6 755 955 mear m s The rh Deam ras Cono Pept 55 106 DE Peer Synem Tet A Latest Questions irs hia A Tera dnd Procede 630 300 mai ra Thine Ses maw Geng td guion about 1994 Toyota Carrey LE 22 with ii rea Pi apes we ieee Tes Lees aes 2 2 wall not siari rot cee here tg om hee To ae Mas BAGI appar eon Ei St b a tee E e te te ee ee R a AI ee eee AE A A A SS ee be mum ima a a R ee al Lotes Sent pee 2 ee eee sas ml A ips ETT ees p od Figure 10 3 SureTrack Website Registration Form 4 Enter your personal information and check the license agreement check box 5 Select Submit Upon successful registration you will be able to access SureTrack For additional SureTrack information see the following sections Using SureTrack in Scanner Mode on page 136 Starting SureTrack from the Home Screen on page 139 and Using the SureTrack Website on page 140
29. are some differences Brief explanations are provided below refer to Volts DC on page 87 for more detailed descriptions 91 M2 Scope Meter M2 Scope Meter Operations F1 Key The F1 key switches between normal and relative readings A short push of the key resets the reading a long push opens the alternate menu F2 Key A single press of the F2 key pauses or freezes the displayed voltage A second press returns the display to normal mode F3 Key Short pushes of the F3 and Range keys incrementally increase and decrease the selected measurement range respectively These keys are active in both the standard Volts AC and histogram modes F4 Key The F4 key is nonfunctional in this mode S Key Pressing the S key activates the time management functions to display frequency duty cycle and pulse width A long press of the key returns to the normal display mode Min Max Key Pressing the Min Max key causes minimum and maximum readings to display along with the current value A long press of the key returns to the normal display mode Range Key A press of the F3 or Range keys changes the voltage scale or resolution of the display Each key press incrementally advances through the available settings A long press of the Range key returns to display to the automatic range Graph Key Pushing the Graph key generates a histogram that graphically shows the various values of the voltage measurements taken The Range and F3 k
30. available for any electronic control module vary from one vehicle to another Data is presented in a 2 column format An abbreviated parameter name is at the left of each column and its value is at the right edge of the column Parameters display in the order that they are transmitted by the ECM so expect variation between vehicles Gesture scrolling allows you to quickly move through the data list Simply touch the screen and drag your finger up or down to reposition the parameters being displayed Position bars momentarily appear to the right of each column to indicate the position of the current screen in relation to the entire list as you scroll Each column of parameters scrolls independently of the other column Figure 4 18 shows a typical data screen 39 Scanner Function Scanner Operation m Custom TO ON TPS TPS V HO2S B1 S1 mV l o HO2S B2 S mv T o HO2S B1 S2 mV e ol HO2S B2 S2 mV F ol INJ PW B1 mS E r gt o INJ PW B2 mS ST TRIM 1 i E LT TRIM 1 1 o ST TRIM 2 5 ol LT TRIM 2 A Cc ST TRM AVG1 A LT TRM AVG1 d ST TRM AVG2 LT TRM AVG2 FT LEARN Q x E 1 Graph icon 2 Parameter name 3 Parameter value Figure 4 18 Sample data screen Data Graphs Select the Graph icon to open a data graph for that parameter Figure 4 19 Selecting a parameter for graph view moves it to the top of the list Select the Graph icon again to close the graph for tha
31. both devices be powered by their respective AC DC power supplies during the pairing operation The two devices to be paired should also be in close proximity to each other and in an area that is relatively free of radio frequency interference NOTE The M2 Scope Meter can only be paired with one Diagnostic Tool at a time To pair the M2 Scope Meter with the Diagnostic Tool 1 Turn on the Diagnostic Tool and M2 Scope Meter 2 Setthe M2 Scope Meter Rotary Switch to the oscilloscope position 3 Press and hold the F1 key of the M2 Scope Meter to open the alternate menu An alternate menu option for the F4 key is now displayed 4 Press the F4 key once to enable Bluetooth Discovery Enabling Bluetooth Discovery allows the M2 Scope Meter to be identified and paired to the Diagnostic Tool The F4 field on the screen switches to inverse video white on black when the Bluetooth Discovery mode becomes enabled Figure 8 21 104 M2 Scope Meter M2 Scope Meter Remote Operation 5V Div Figure 8 21 Bluetooth Discovery shown enabled on 5 With Bluetooth Discovery enabled turn the M2 Scope Meter Rotary Switch to the Remote Functions position Figure 8 22 Figure 8 22 Rotary switch Remote Functions setting Select the System Settings icon on the Home screen of the Diagnostic Tool Select Paired Devices from the menu From the Paired Devices menu select Add from the toolbar When prompted select OK from the to
32. box When you are finished select the Submit icon 10 5 7 My Profile Selecting My Profile opens your personal identification page The Header Bar tabs allow you to create your SureTrack identity and to establish filters for the type of information that will be sent to you User Profile information that you include here determines how you are presented to the community Vehicle Selection use to set up a list of preferred vehicles The preferred list limits the choices that display on the Select Vehicle list to specific years makes and systems Expert Subscriptions allows you to share your knowledge by alerting you when there is a question related to an indicated area of your expertise Communication use to configure what type of information from the community will be e mailed to you 10 5 8 Support Selecting Support opens a message box to report problems with the website and to make general suggestions The SureTrack customer support phone number is also listed 148 Repair Information Operations After using the Scanner Guided Component Test and Scope Multimeter to diagnose and locate the source of problem select Repair Information on the Home screen to link to resources that help you fix the problem and get the vehicle back in service Figure 11 1 Figure 11 1 Sample Home screen Information icon ShopKey Pro and ProDemand subscriptions are available as an option for North America An Internet connection
33. built in stand extends from the back of the Diagnostic Tool to allow hands free viewing The stand clips into the Diagnostic Tool for storage and pivots out so the display is at a 35 degree angle when in use Power Sources Your Diagnostic Tool can receive power from any of the following sources e Internal Battery Pack e AC DC Power Supply e Vehicle Power e Docking Station Introduction Features and Specifications Internal Battery Pack The Diagnostic Tool can be powered from the internal rechargeable battery pack A fully charged standard battery pack provides sufficient power for about 4 hours of continuous operation A LED on the front of the Diagnostic Tool indicates the battery charge state AC DC Power Supply The Diagnostic Tool can be powered from a standard AC outlet using the AC DC power supply When connected to the Diagnostic Tool the AC DC power supply also recharges the internal rechargeable battery pack Vehicle Power The Diagnostic Tool can be powered from a standard 12VDC vehicle power port using the Diagnostic Tool DC power port adapter The DC power port adapter connects to the DC power supply jack on the left side of the Diagnostic Tool Docking Station Optional The Diagnostic Tool can be powered when connected by the optional docking station When connected to the docking station the internal rechargeable battery pack is recharged Contact your sales representative for additional details Introduct
34. communications error detected Flashing internal self test in process will go out once the test completes e Bluetooth Off there is no connection between the Scan Module and Diagnostic Tool On Solid the Scan Module and Diagnostic Tool are communicating through a solid USB cable connection Flashing the Scan Module and Diagnostic Tool are communicating through a wireless connection 5 5 4 Recovery Procedure This is a quick and easy method that reestablishes connectivity between the Diagnostic Tool and the Scan Module in most instances If Bluetooth connectivity remains unavailable following recovery use one of the alternate procedures to restart the system NOTE This product is intended to be used by professional technicians in a garage environment Electrostatic discharges may happen occasionally and cause a loss of communication To restore communication disconnect and reconnect the communication cables and follow screen prompts P To recover wireless connectivity 1 Disconnect the Scan Module from the vehicle Navigate to the Home Screen on the Diagnostic Tool Select Exit to close the ShopStream Diagnostic Suite Connect the Scan Module to the vehicle Select the ShopStream Diagnostic Suite icon on the desktop Si RUN a ShopStream Diagnostic Suite Figure 5 7 Sample ShopStream Diagnostic Suite desktop icon 57 Scan Module Operation Troubleshooting NOTE O The ShopStream Diagnostic S
35. custom parameter list 4 Select Save amp Exit to close the window Only the parameters selected in your custom list are displayed Saving Files As mentioned in the beginning of this section the data and image files in the Data Manager folders are also accessible from the Windows My Documents gt ShopStream folder You may access copy or move the files you save in the ShopStream Diagnostic Suite program from the Windows My Documents gt ShopStream folder at anytime The files may also be transfered to portable USB drives and then transfered to your PC All copy move and save functions are accomplished using standard Windows operations Camera images and screenshots are saved as JPEG files and are viewable on most PCs Data files are saved using propriety file extensions and are not viewable on a PC An alternative viewing method can be used to view select data files on a PC see ShopStream Connect on page 172 ShopStream Connect Data files saved on your Diagnostic Tool are designed and intended to be reviewed using the Data Manager functions as described earlier in this section An alternative method can be used to review select data files on a PC using ShopStream Connect ShopsStream Connect is PC based program that allows you to manage and view data files on a PC ShopStream Connect is a free program available for download at http diagnostics snapon com ssc See the ShopStream Connect user manual for basic installation
36. data cable or adapter e There is a circuit fault in the data cable Personality Key or adapter e Incorrect vehicle identification was entered Refer to the Vehicle Communication Software manuals for manufacturer specific troubleshooting information 5 5 2 Signal Loss Out of Range Alarm A signal lost due to moving the Diagnostic Tool out of range of the Scan Module will automatically restore itself when the Diagnostic Tool is brought closer to the Scan Module The Scan Module will sound an audible tone when the signal is lost 5 5 3 Checking Hardware Status Verifying the Hardware Status is always the first step in troubleshooting a wireless connection Issue 55 Scan Module Operation Troubleshooting The Hardware Status indicators in the lower right corner of the Home screen provide a quick reference to wireless operations The background color of the status indicator icon represents the condition of the wireless connectivity to that device Icon status is shown in the table below Hardware Background a 7 Pair the Scan Module to the Diagnostic Tool y Not Paired See Pairing The Scan Module on page 52 for instructions You may have moved out of range Move the Diagnostic Tool closer to the Scan Module to reestablish communications If connectivity is not restored perform the Recovery Procedure on page 57 Paired but Not Communicating Hardware status is good and Bluetooth should be functional Verify that the gree
37. entire recorded file Use the toolbar icons Table 9 4 to navigate the data Table 9 4 Data buffer toolbar icons ISC O SS Snapshot Play Recording Forward 1 Frame Step Forward Position Indicator Touch and Grow Arms the software to take a snapshot of the sampled data Moves to the previous point in the recorded data Moves to the previous frame in the recorded buffer Stops recording data Begins recording data Plays the data recording in a continuous loop at actual speed Moves to the next frame in the recorded buffer Moves to the next point in the recorded buffer In record mode indicates how much data is collected In playback mode shows the position of the buffered data currently displayed as minutes seconds milliseconds of elapsed time Expands and collapses the Trace Detail area on the display screen to allow for easier finger tip control Increase or decrease the magnification of the graph Figure 9 10 Sample data buffer slider 120 Scope Multimeter Operations Operations 9 2 2 Making Selections 9 3 Most selections for setting up and operating the scope are made using a finger or the stylus and the scope toolbar The cursor lines the trace zero line and the trigger point indicator can be repositioned by selecting and dragging them in the main body of the screen There are two basic types of controls on the toolbar e Switches e Dialog boxes A Switch changes states when tapped
38. for testing Single Graphing Meter Volts DC Frequency Pulse Width Duty Cycle Low Amps 20 Low Amps 40 Low Amps 60 100 PSI Vacuum 100 PSI Pressure 500 PSI Pressure 5000 PSI Pressure MT5030 Vacuum MT5030 Pressure EEDM506D Temperature 122 Operations Scope Multimeter Operations Operations Digital Multimeter Options The following options are available for testing e Volts DC e Volts AC RMS e Ohms e Diode Continuity e Capacitance e Low Amps 20 e Low Amps 40 e Low Amps 60 Presets Presets are factory configured meter settings for common component tests Selecting opens a list of available setups Selecting from the list opens the scope multimeter configured to perform the selected test In addition to the factory presets you can create your own custom meter configurations and save them as presets 9 3 2 Measurement Out of Range A group of arrows display when a measurement is out of range for the scale selected e Arrows pointing UP measurement over maximum range e Arrows pointing DOWN measurement under minimum range Voltage measurements also display arrows in place of live values when the voltage exceeds the input rating of the meter Risk of electrical shock e Do not exceed voltage limits between inputs as indicated on the rating label e Use extreme caution when working with circuits that have greater than 40 volts AC or 24 volts DC Electrical shock can cause personal i
39. gt Guided Component Tests gt Vehicle Selection Do you want to load US DOMESTIC FORD 2008 FOCUS 2 0L Figure 7 3 Sample confirmation dialog box 7 From the confirmation dialog box select OK to continue or Cancel to return to the engine list 76 Guided Component Test Operations Vehicle Identification A list of tests available for the identified vehicle displays Figure 7 4 ire E gt Guided Component Tosts gt Component Manu Back CHARGING SYSTEM FUEL INJECTION TRANSMISSION Figure 7 4 Sample available tests list 8 Select FUEL INJECTION and a fuel injection component test menu displays Figure 7 5 E x gt Guided Component Tests gt FUEL INJECTION Back CKP SENSOR DLC CONNECTOR CMP SENSOR CYLINDER HEAD TEMP SENSOR ECM EGR SYSTEM EVAP SYSTEM IGNITION TESTS MAP T MAP SENSOR FUEL SYSTEM IAT SENSOR KNOCK SENSOR MAF SENSOR 02 SENSORS THROTTLE CONTROL SYSTEM Figure 7 5 Sample available component tests list 9 Select a test to continue The identification sequence is now complete refer to the Operations section that follows for details on how to navigate through the Guided Component Test information and perform tests NOTE If you return to the Home screen and select Scanner or Vehicle History the vehicle identification entered here is carried over However
40. is required When installed simply select the Repair Information icon on the Home screen to start the program Refer to the on line help within the program for additional information 149 12 1 Vehicle History Operations Vehicle History refers to any work in progress such as a repair order estimate or invoice that has customer vehicle and repair information for a vehicle in your shop The Vehicle History is the starting point for using the VERDICT system The Scanner and Guided Component Test software gets vehicle information from the Vehicle History and can only start after a Vehicle History is opened Screen Layout There are two main parts to the Vehicle History screen hy ee gt Vehicle History 1 gt _ E A A A Search jy ShowAll ff Settings Title SubMode Year Make Mode 2009 Ford Focus 2009 Ford Focus SES 2008 Volyo 540 2008 Volvo 540 2004 Mercedes Ben 2004 Mercedes Benz E320 2006 BMW 323i 2006 BMW 3231 2 2002 Nissan Sentra 2002 Nissan Sentra GAE 2004 Volkswagen GT 2004 Volkswagen GTI 2008 Land Rover Ra 2008 Land Rover Range Rover Sport LE 2007 Jaguar S Type 2007 NAT en a 2005 Honda Civie 2005 Honda Cie o i 2007 Mercedes Ben 2007 Mercedes Benz C230 2008 Ford Focus 2008 Ford Focus S 1 Vehicle History Toolbar lets you manage the vehicle data 2 Main Body lists all open Vehicle History records Figure 12 1 Sample Vehicle History screen 150 Vehicle Histor
41. message 6 Select OK to close the message and return to Scanner operations The Scan Module now has the latest firmware update is ready to use 62 OBD Direct Operations This Home screen option allows you to access Generic OBD II EOBD Scanner tests without completing a vehicle identification This option presents a quick way to check for diagnostic trouble codes DTCs isolate the cause of an illuminated malfunction indicator lamp MIL check monitor status prior to emissions certification testing verify repairs and perform a number of other services that are emissions related OBD Direct is also used for testing OBD II EOBD compliant vehicles that are not included in the Scanner databases OBD Direct is a Scanner function and the Scan Module must be connected to the test vehicle and communicating with the Diagnostic Tool Keep in mind this function only provides generic OBD II EOBD information To access enhanced OBD II EOBD functions select Scanner from the VERDICT Home screen Options for the Menu icon on the Toolbar at the base of the screen are the same as those available for the Scanner module Refer to Menu Options on page 33 for details Selecting OBD Direct on the VERDICT Home screen opens a menu with two options Figure 6 1 o E gt Scanner gt OBD Direct e Select Mode OBD Diagnose OBD Health Check a j n a Figure 6 1 Sample OBD Direct main menu 63 OBD Direct Operations OBD
42. on the screen Allows you to set an alarm on certain data parameters when the signal goes above or below the alarm setting Allows you to adjust the display characteristics for all of the data screens Allows you to simultaneously view up to 16 data graphs at a time Scanner Function Table 4 1 Scanner toolbar icons sheet 2 of 2 DCI IO emaion gt Scale Basic Operation and Navigation Saves a copy of the current frame of data that can be viewed using Data Manager Opens a standard Windows Print dialog box for saving a print copy of the current frame of data Opens a dropdown menu of the additional options shown below Switches the scale values displayed along the left hand side of the graphs on and off Switches the sweep values displayed at the base of the graphs on and off The Scanner toolbar is used to configure certain aspects of the displayed data and to exit The following sections explain how to use the toolbar Custom The Custom icon on the Scanner Toolbar is used to determine which specific parameters display Minimizing the number of parameters on the data list allows you to focus on any suspicious or symptom specific data parameters You can add or remove most parameters from the list Any parameter that has a lock icon next to it cannot be removed from the list IMPORTANT Limiting the number of parameters that display allows for a faster refresh rate of the data A smaller data list
43. outside of the set trigger conditions initiates a snapshot gt oF S 41 Scanner Function MEE gt Scanner gt Engine gt ENGINE DATA 1 El Trigger On Max 0 Min 0 O Aute Scale On Max Figure 4 20 Sample Graph Properties dialog box 7 Select Snapshot on the Data Buffer Toolbar to arm the snapshot The Snapshot icon changes color to indicate it has been armed Figure 4 21 Figure 4 21 Sample armed Snapshot icon gt Scannor gt Engine The file is available through DatalManager and is located in the Scanner Data Folder File name 2005 Subaru Forester 2014 03 17 19 56 pids ubaru Forester Figure 4 22 Sample saved movie confirmation screen 42 Scanner Operation Once all of the data is compiled data collection pauses and the information is saved as a movie A confirmation screen displays to let you know the name automatically assigned to the saved file and where to locate it Scanner Function 8 9 Scanner Operation Select OK to close the confirmation screen Select the Play icon on the toolbar to resume viewing live data NOTE O Selecting an armed Snapshot icon disarms it Scale scale adjusts the upper and lower values displayed on the vertical axis of a data graph Two scale modes are available auto scale and manual scale Auto scale which is the default setting automatically adjusts the graph scale based upon the minimum and maximum values transmitted by the ECM M
44. power which it receives through the data cable connector The Scan Module powers on whenever it is connected to an OBD II EOBD compliant data link connector DLC For non OBD II EOBD compliant vehicles the Scan Module can be powered from a suitable power port on the test vehicle using the auxiliary power cable supplied with your kit Introduction Features and Specifications 2 1 3 M2 Scope MeterM2 Scope Meter Wireless 1 DC Power Supply Input Jack 2 Color Graphic Display Screen 3 Soft Keys for Selecting Additional Functions 4 Rotary Switch for Selecting Primary Functions 5 Common Ground Lead Input Jack 6 Channel 1 Red Lead Input Jack 7 Channel 2 Green Lead Input Jack Figure 2 5 Model M2 Scope Meter M2 Scope Meter Wireless Communication The M2 Scope Meter is a digital graphing multimeter and wireless communications device The unit can be used as a stand alone meter or configured to transmit data to the D7 Diagnostic Tool without a physical connection The working range of the transmitter is about 30 feet 9 14 m A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the M2 Scope Meter The M2 Scope Meter sounds a tone and the Diagnostic Tool shows a warning message when the signal is lost Introduction Features and Specifications Technical Specifications Description Specification Display Color graphical display Battery Pack 4 1
45. protective hand grip for access 3 Bluetooth LED green 4 Communication issue LED red 5 Vehicle power LED green 6 Universal serial bus USB jack remove protective hand grip for access Figure 5 1 Scan Module 51 Scan Module Operation Pairing The Scan Module 9 2 Pairing The Scan Module To use the Scan Module with the Scanner or OBD II EOBD functions it must first be paired with the Diagnostic Tool Pairing is the wireless connection identification process used to connect the Scan Module to your Diagnostic Tool The Scan Module only needs to be paired once before it s initial use The connection configuration should remain in memory for all future uses unless the connection configuration is removed or lost NOTE Wireless devices shown in this section are used as reference Not all devices shown may be applicable to your Diagnostic Tool To pair the Scan Module with the Diagnostic Tool 1 Turn on the Diagnostic Tool IMPORTANT The Scan Module needs to be powered on during the pairing process Connect the Scan Module to a vehicle or to the Diagnostic Tool using the USB cable Make sure the Diagnostic Tool has a charged battery or is connected to the AC DC power supply 2 Connect the 26 pin end of the data cable to the Scan Module data cable connector 3 Connect the 16 pin end of the data cable to a vehicle data link connector DLC The green LED on the Scan Module is illuminated when power is
46. reading Press and hold the F1 key to cancel the relative function Alternate F1 Menu There is a special alternate menu that is available by pressing and holding the F1 key for several seconds while in Volts DC mode Figure 8 5 This menu allows your to modify three settings e Beeper functions e Display backlighting e Display screen colors ANIN da Relay NNN H UDL D UUUy Figure 8 5 Sample active menu select mode screen Each of these operations are explained below a second long press of the F1 key returns the display to the normal mode The F4 key is nonfunctional in the alternate menu mode Pressing F1 from the alternate menu switches the internal beeper used for the continuity test and to indicate soft key pushes on and off The beeper function remains on to indicate low battery conditions and other special functions like loss of contact with the remote device Pressing F2 from the alternate menu changes the intensity of the LCD display backlight Each key push advances to the next level of intensity then returns to the lowest level once maximum brightness is reached The backlight never turns completely off There are five intensity levels for the backlight Pressing F3 from the alternate menu switches between the two available combinations of screen background and character colors One is light characters on a dark background and the other is dark on light 88 M2 Scope Meter M2 Scope Meter Operations F2 Key
47. record of permanent codes 4 3 5 Troubleshooter O Fast Track Troubleshooter is a database of experience based information of validated real world repair strategies that have been compiled by top notch technicians Troubleshooter simplifies the diagnosis process as it contains information on virtually all common diagnostic trouble code DTC problems and driveability symptoms Troubleshooter information is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem The tips are vehicle specific which means only tips that relate to the identified vehicle are presented Selecting opens a menu that may include e Code Tips provides detailed information on setting conditions testing and interpreting test results for specific codes e Symptom Tips provides diagnostic tests and procedures based on vehicle operation e Time Savers provides supplemental information such as firing order and 1 cylinder location that may be needed to make a diagnosis e Common Problems provides advice and remedies for certain pattern failures that have been experienced on vehicles of the same model e Tests and Procedures explains how to perform certain tests on the specific test vehicle Some tips provide specifications and installation information as well e Fast Track Data Scan Normal Values contains information and guidelines on how to v
48. selected function e Current switches the scale between available settings for AC Amp and DC Amp probes e Temperature switches between displaying degrees Celsius and degrees Fahrenheit e Pressure switches between displaying pressure as pounds per square inch PSI and vacuum as inches of mercury inHg F4 Key The F4 key is nonfunctional in this mode S Key The S key is used to switch between the three different test modes amperage temperature and pressure available in the auxiliary setting Each key press advances to the next available mode Min Max Key Pressing the Min Max key causes minimum and maximum readings to display along with the current value A long press of the key returns to the normal display mode Graph Key Pushing the Graph key generates a histogram that graphically shows the various values of the measurements taken The Range and F3 keys can be used to change the measurement range When Range Is pressed the current histogram erases and a new graph starts building from zero Pressing the F4 and Graph keys while in Graph mode changes the sweep rate or the time represented by the width of the screen A long press of the Graph key returns the unit to the normal Auxiliary function 95 M2 Scope Meter M2 Scope Meter Operations 8 3 6 Capacitance This selection is used to measure capacitance Figure 8 11 Sample capacitance selected F1 Key Relative readings are not ava
49. switch between the three available settings without exiting back to the preferences menu The following options are available from the Display dialog box e Show Grid switches grid lines on the screen off and on e Invert Colors switches the screen background to white 128 Scope Multimeter Operations Operations Layout Settings The selected radio knob on the Layout dialog box shows which setting is active e 1window shows all traces on the same screen e 2windows shows two separate horizontal traces one below the other e 2windows shows two separate vertical traces side by side Unit Settings The Units dialog box allows you to switch between Full Scale or Per Division settings for the trace setup and the display settings Selecting Full Scale configures the units to the full viewing area of the screen while Per Division adjusts the units to a single division one tenth of the screen Display Layout Units Trace Setup E Full Scale Per Division Display Settings Full Scale O Per Division Sta sa 8 Figure 9 15 Sample View Units dialog box A radio knob shows which setting is active on the Units dialog box select to change Figure 9 15 Setup Controls Basic tool settings are adjusted here P To adjust setup controls 1 Select Setup from the Scope Multimeter toolbar 2 When the Scope Multimeter Preferences dialog box opens select Setup A submenu of options displays Selecting from
50. test vehicle and provides vehicle specific data and test results Vehicle identification is the initial step in using the Scanner function Once vehicle identification information is entered it is saved in Vehicle History and can be selected again for later use to save time when testing the same vehicle The vehicle identification sequence is menu driven each selection advances to the next screen A Back icon in the upper left corner of the screen returns to the previous screen Menus items and procedures may vary by vehicle P Identifying a vehicle 1 Select the Scanner Function icon from the Home screen A list of manufacturers displays Figure 4 15 gt Scanner gt Vehicle Selection Configure Favorites Bs Full List a VIN Entry Select Make OBDINECGBD Acura Audi Cadillac Chevrolet Chrysler Daihatsu Dodge Eagle GMC Honda Infiniti Land Rover Mercedes Benz Mercury E Ford Hummer Jeep Lincoln Mini Figure 4 15 Sample manufacturer list 36 Scanner Function O Scanner Operation 2 Select the manufacturer of the test vehicle from the list A model year menu displays NOTE You can limit the number of manufacturers that appear on the list by selecting Configure Favorites from the toolbar See Creating a Favorites List on page 75 for details 3 Select the year of the test vehicle from t
51. when not in use The VERDICT Diagnostic Tool has a built in charger that recharges the battery on demand whenever it is connected to a power source Replacing the Battery Pack If the battery pack no longer holds a charge contact your sales representative to order a new one IMPORTANT Replace the battery pack with original Snap on replacement parts only P To replace the battery pack 1 Loosen the two captive screws that secure the battery pack to the back of the Diagnostic Tool 2 Insert a fingernail into the recess at the mid point of the top of the battery pack then gently raise the battery pack up to release the electrical connector 1 Captive Screws 2 Lifting Recess Figure 17 6 Diagnostic Tool battery pack replacement 3 Lift the battery pack clear of the Diagnostic Tool 4 Fitthe three tabs on the bottom of the new battery pack into the slots then rotate the assembly into position 5 Make sure the battery pack is fully seated 6 Tighten the two captive screws 191 Maintenance Diagnostic Tool Disposing of the Battery Pack Always dispose of a lithium ion battery pack according to local regulations which vary for different countries and regions The battery pack while non hazardous waste does contain recyclable materials If shipping is required ship the battery pack to a recyling facility in accordance with local national and international regulations For additional information contact e
52. with a finger or the stylus Changes happen immediately as the selection is made A dialog box opens as a separate window on the screen and typically includes a number of choices Changes happen immediately however the dialog box must be closed to return to the main window and continue Make a selection to close the dialog box Operations This section describes configuring the scope or meter and performing tests 9 3 1 Starting the Scope and Multimeter Use the following procedure to set up the scope multimeter for performing tests P To start the scope multimeter 1 Select the Scope Multimeter icon on the VERDICT Home screen The Scope Multimeter main menu a list of setup options displays Lab Scope Graphing Multimeter Digital Multimeter Presets 2 Select the correct main menu option for the tests to be performed A submenu of scope or meter configuration displays see below for additional information 3 Select the correct configuration for the tests to be performed The Scope Multimeter displays configured for the selected test 121 Scope Multimeter Operations Lab Scope Options The following options are available for testing 2 Channel Lab Scope Volts DC Low Amps 20 Low Amps 40 Low Amps 60 Ignition Probe 100 PSI Vacuum 100 PSI Pressure 500 PSI Pressure 5000 PSI Pressure MT5030 Vacuum MT5030 Pressure EEDM506D Temperature Graphing Multimeter Options The following options are available
53. you want to show alarms Select Save 26 Scanner Function Basic Operation and Navigation Alarm indicators now appear next to the selected parameters in the Data List Figure 4 4 ere gt Scanner gt Engine gt ENGINE DATA 1 E Exit e Custom E Properties if GraphView E TON t G N kd FT LEARN VID FUEL ss SPARK ADV Bee e i Ll ee pa EGR CLSD V o 3 DESIRED IDLE O pm OPEN CLSD LOOP 0 ST TRIM 1 IGNITION 1 V HO2S B1 S2 mV BRAKE SW TPS Figure 4 4 Sample alarm indicators NOTE O Alarms can only be set for certain parameters If the Alarm List dialog box is empty no parameters are available and alarms cannot be set Properties The Properties icon on the Scanner Toolbar is used to configure certain characteristics of the parameter graph display Selecting opens a Properties dialog box that allows you to adjust colors settings and sweep Figure 4 5 FE gt Scanner gt Engine gt ENGINE DATA 1 A Ei A A rf es Ah GraphView Save gy Print Color Edit Plot Color Edit Background Color Sella ESE Show Grid Samples alter Irigy 0 Samples 5 Samples 10 Samples 20 Samples 50 Samples 100 Samples 5 10 20 so 100 200 soo 1000 L B Lom I Restore Default Values Cancel Figure 4 5 Sample properties dialog box 27 Scanner Function Basic Operation and Navigatio
54. 2V Ni Mh nickel metal hydride Width 9 125 in 231 8 mm 2 00 in 50 8 mm Weight 1 9 lb 0 86 kg Operating Temperature At 0 to 90 relative humidity non condensing Range ambient 32 to 113 F 0 to 45 C Storage Temperature At 0 to 70 relative humidity non condensing ambient 4 to 140 F 20 to 60 C Environmental This product is intended for indoor use only Conditions This product is rated for Pollution Degree 2 normal conditions IEC 61010 1 Over Voltage CAT IIl 1000 VAC DC CAT IV 600 VAC DC Agency Approvals Pollution Degree 2 UL Listed 61010 1 CAT Il 750 VAC 1000 VDC CAT III 600 VAC DC Power Sources The M2 Scope Meter comes with a rechargeable battery pack which is already installed in the unit Simply turn on the unit and observe the battery icon on the display to determine the battery pack state of charge Use the AC DC Power Supply included to recharge the battery pack or to power the unit if the battery pack charge is low Internal Battery Pack The M2 Scope Meter is powered it s internal rechargeable battery An icon in the upper right hand corner of the display screen indicates the battery state of charge AC DC Power Supply An AC DC Power Supply for charging the internal battery of the M2 Scope Meter is also provided The power supply connector that inserts into the M2 Scope Meter is longer than the power supply connector that is used for the Diagnostic Tool 10 Basic Opera
55. 6 175 wireless communication 7 9 37 51 55 83 Wireless recovery 57 199
56. Battery Safety Guidelines IMPORTANT The battery pack contains no user serviceable components Tampering with the battery pack terminals or housing will void the product warranty Keep the following in mind when using and handling the VERDICT battery pack Do not short circuit battery pack terminals Do not immerse the VERDICT Diagnostic Tool or battery pack in water or allow water to enter the Diagnostic Tool or battery pack Do not crush disassemble or tamper with the battery pack Do not heat the battery pack to over 100 C 212 F or dispose of it in a fire Do not expose the battery pack to excessive physical shock or vibration Keep the battery pack out of reach of children Do not use a battery pack that appears to have suffered abuse or damage Charge the battery pack in the appropriate charger only Do not use a battery charger that has been modified or damaged Use the battery pack for the specified product only Store the battery pack in a cool dry well ventilated area NOTE O The battery pack should be used within a short period of time about 30 days after charging to prevent loss of capacity due to self discharging 190 Maintenance Diagnostic Tool If long term storage of the battery pack is necessary it should be stored in a in cool dry well ventilated place with a 30 to 75 percent state of charge to prevent loss of characteristics To prolong the life of your battery turn off the Diagnostic Tool
57. Complaint Cause Correction format Figure 10 9 gt Scanner gt Engine gt Codos Sure Track art H Back CI TT Y Real Fixes P0101 Claaned Mass Airflow Sensor scan tool ana found code PUTO Mass or Volume Ar Flow A Circuit Range Performance Used BA Repair information gt Sue Tia fea Pas he far M101 Related Real Fixes P0101 Claaned Mass Airflow Sensor tool and found code PUIDI Mass or Volume Airflow A Circuit Range Performance Monitored P0101 Replaced Mass Airflow Sensor tool and found code POVOT Mass of Volume Ar Flo OA Orois Fange Petonmance P0101 Claaned Mass Airflow Sensor q_ __ _ _ AA tool and found code PUIDI Mass or Volume 4infow A Circuit Range Performance Monitored P0101 Claaned Mass Air Flow Sensor tool and found Code POVO Mass or Volume Alr Plow OA Ciais Range Penonmance Figure 10 9 Real Fixes Screen Repair Information opens the ShopKey Pro website See Repair Information Operations on page 149 for additional information Figure 10 10 Wi gt Repair Information MAINTENANCE All related information Including reset procedures browght back automatically based on the OFM recommended tuak list ShopKey Pro Training Pes the Stookey Fro Trarung site Por Online Traming Workshops Training Wieeo Cermhcati n Quz Anowdedqebase FAQS and more Mina videcs now ramae Cick lor Training Info ShopKey Pro Updates Shopiey Pro
58. Displays in Gallery mode Selecting opens the picture after the current image in the gallery GQ Taking pictures 1 Press the Camera button The camera screen opens and the Camera button now controls the shutter 2 Focus the image to be captured in the view finder 3 Press the Camera button or select the Photo icon The view finder now shows the captured picture 4 Select OK to save the image or Delete to delete it The view finder is live and the Camera button is the shutter repeat steps 2 3 and 4 to take additional pictures 5 Select Exit from the live view to close the camera application 3 5 2 Viewing Pictures 3 0 Photographs are stored on the hard drive and can be retrieved two ways From the Diagnostic Suite select Data Manager from the Home screen then open the Camera Folder From the desktop select My Documents gt ShopStream gt Camera Folder Wi Fi Setup Certain applications in the ShopStream Diagnostic Suite require wireless Internet connection The wireless network connection status icon is typically available from the Windows system tray and can be used to access the wireless network connection setup Refer to Windows user documentation for wireless network setup instructions 21 Scanner Function The Scanner function allows your Diagnostic Tool to communicate with the electronic control modules ECMs of the vehicle being serviced This allows you to perform tests view diagnostic trouble co
59. I EOBD system checks the status of emission related subsystems by running continuous or periodic tests Test results are shown in the data viewer Figure 6 3 lar H gt Scanner gt Start Communication E Exit Se Custom E Properties PV WM save gy Print more P D 5 Pr MISFIRE FUEL SYSTEM y COMPONENTS L NOT SUPPORTED _ NOT SUPPORTED NOT COMPLETE Ed TEST COMPLETE E il Y NOT COMPLETE NOT SUPPORTED A C SYSTEM REFRIG 02 SENSOR HEATED CATALYST NOT SUPPORTED o NOT SUPPORTED 02 SENSOR HEATER o EGR SYSTEM NOT SUPPORTED l TEST COMPLETE A Figure 6 3 Sample readiness monitor test report Gesture sweep to view the entire list of Readiness Monitors to ensure that all tests are complete It is possible to print the readiness test status or save it as part of a Vehicle history 65 OBD Direct Operations OBD Diagnose 6 1 4 Connector Information gt 6 2 This option opens a database of vehicle diagnostic connector locations that includes most makes and models The menu driven interface leads you quickly to the difficult to find test connector To locate a vehicle diagnostic connector 1 Select Connector Information from the System menu 2 Select a manufacturer from the list presented 3 Select a model from the list presented Instructions for which if any cable adapter or pin to use 4 Select Continue Information on where to locate the vehicle diagnostic connector display 5 Select Co
60. IRE S CU nt en ee eee eee ee eee eee ere 21 Chapter 4 Scanner Function wivisiecsccesescscvsnsiwicsncssessiucctvestinweswesussiecrevsssuavsoeesuiuursencuiiuckeveuueunes 22 Donacion PA OP OE O 5 A 22 Basic Op ration Anad Navigati n cotas la 23 LO AO IA a 23 Mel A 23 Seane Tem Ea VOU AA e Go oa A 24 A A 33 Contents Scanner OPS abed 36 Vehicle A 36 Connecting the Scan Module si A A Et ad 37 Vehicle System and Test SelectiON ccooonccnccconnnccoccocnnnononconnnonanononnncnnnonannnnonnnncnnnnnancnnnnnnns 38 FUNCIONAL LOS iS aca 46 Trouble SAO ss laz 48 Stopping Communication and Exiting the SCANNED occcccocccnncccncnncccnoncnconancnnnonnonnonnnnnnononarinonnnos 49 Chapter 5 Scan Module Operation cccececeesseeeeeeeceeneneeeeeeeesneeeeeeeenssneeeeseeesnneeeseeeanens 51 OM OW ca e eine A 51 Parnog TMC SCAM MOG UI rs alii 52 Checking Scan Module Paired Status cccccssesccccceeeceeseeeeeeeeeeeeeeeseeeeeesaaeeeeeseageeessaaeeeeeseaess 53 Data Gable COMMCCHON iS es cee eee 54 MOUNTS STO OWN etka O et he 55 No Communication Message cccccceeececeaeeceeceeeeeeeceeceeseaeeeeeesseeeeesaueeeesaeseeeesseeeeesaaaeeess 55 Signal Lossy Out Ol mange Ala Mais 55 Checking Hardware Status ccccccccccccssseeeeeeeseeecceeeseeeseseeeseeeeeeesseeeeeeseeeeeeesseeeessaaeeeeesaess 55 Recovery ProcedUrE xiii rsa A Ra a ae 57 Updating Scar Module Firmware conosca oa cias 60 Chapter 6 OBD D
61. N ADWANCE a Completa List Custom Lisi EMAS E O EN ADVARE i a CAT Gummi 1441 S gt Mn 15 Max 10 Current 36 Figure 13 18 170 Data Manager Operations Scanner DataViewer Operation 13 5 5 Customizing the Parameter List 1 The parameter configuration tabs allow you to choose between displaying all available parameters Complete List or only those from a Custom List Figure 13 19 P To customize the parameter list 1 Select the Custom List tab Figure 13 19 2 Select Edit List in the custom window File View Tools Help I i IGN ADVANCE Wan 6D Mar S577 Ciureni 4518 Win Mar 49 Curent 18 5 Mer 128 Wim 1651 Cuneo 1355 1 Edit List 2 Custom List tab Figure 13 19 171 Data Manager Operations Saving Files 13 6 13 7 A list of available parameters displays Figure 13 20 3 Select the parameters to include in your custom list Select All and Deselect All controls are also available to assist in the selection process Save Exit D ENG SPD IGN ADVANCE INJ mS CALC LOAD VEH LOAD MAF g s VEHICLE SPD mph COOLANT TEMP F INTAKE AIR F THROTL POS 02S B1 S2 V 025 B2 S2 V AFS B1 S1 V i AFS B2 S1 V SHORT FT 1 LONG FT 1 SHORT FT 2 LONG FT 2 FUEL SYS1 FUEL SYS2 O2FT B1 S2 O2FT B2 S2 AF FT B1 S1 AF FT B2 S1 STARTER SIG P S PRESS SW P S SIGNAL PAs Select All Fi DeselectAll Figure 13 20 Creating a
62. TS E Back BENCH TEST IN CAR TEST 02 RESPONSE TEST PCM RESPONSE TEST Figure 7 7 Sample O2S voltage test submenu 79 Guided Component Test Operations Operations 3 Select a test option and the test screen displays Figure 7 8 is E gt Guided Component Tests gt SIGNATURE TEST Gack FUEL INJECTION FUEL SYSTEM INJECTOR SIGNATURE TEST Connect test leads Yellow injector signal Black known good ground AS load changes injector on time will change View Meter Lab Scope should be used to check waveform signature integrity Injector may be conventional sample shown Or injector may be peak and hold sample shown Figure 7 8 Sample Test screen A scroll indicator displays momentarily along the right edge of the screen if there is additional information below what is on the screen 4 Gesture sweep to view any additional information 5 Select Back at any time to return to the previous screen or select Exit to return to the main component menu Hyperlinks Guided component test screens contain hyperlinks that either take you to another page that contains additional information or open an additional window on top of the current screen Hyperlinks display as icons Common hyperlinks are View Meter opens a live meter set up to perform the test in the lower portion of the screen Figure 7 9 Once the meter view is open the Guided Component Test toolbar at the top of the screen is replaced by t
63. Trigger slope 4 Trigger level Figure 8 15 Sample trigger screen With the scope in the trigger mode the soft keys perform the following functions e F2 Slope pressing the F2 key switches triggering back and forth between the rising positive edge and trailing negative edge of the waveform A graphic in the upper right corner of the display screen shows the currently selected slope e F3 Level short presses of the F3 key incrementally increase the trigger voltage level An indicator to the right of the screen graph shows the current trigger voltage level Short presses of the Range key incrementally decrease the trigger voltage level Press and hold either key F3 or Range to return to the default setting e F4Channel a press of the F4 key switches triggering between channel 1 CH1 and channel 2 CH2 The channel currently selected for triggering is shown at the top of the screen NOTE O Triggering is not available when the timebase setting is between 1 second and 10 seconds 99 M2 Scope Meter M2 Scope Meter Operations Preset Selections These options allow you to select from already configured scope setups for commonly tested items Six preset configurations are available three for Preset A and three for Preset B These preset conditions are permanent and cannot be erased or modified However you can construct and store additional presets within the D7 Diagnostic Tool as explained in the Scope and Multimeter chapter
64. VERDICT User Manual EAZ0063L05G Rev A Legal Information Trademarks Snap on ShopStream Connect SureTrack Fast Track Troubleshooter ProDemand ShopKey Pro and VERDICT are trademarks registered in the United States and other countries of Snap on Incorporated All other marks are trademarks or registered trademarks of their respective holders The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Snap on Incorporated is under license Copyright Information 2015 Snap on Incorporated All rights reserved Disclaimer of Warranties and Limitation of Liabilities All pictures and illustrations shown are for reference purposes only All information specifications and illustrations in this manual are based on the latest information available at the time of printing and are subject to change without notice While the authors have taken due care in the preparation of this manual nothing contained herein e Modifies or alters in any way the standard terms and conditions of the purchase lease or rental agreement under the terms of which the equipment to which this manual relates was acquired e Increases in any way the liability to the customer or to third parties Snap on reserves the right to make changes at any time without notice IMPORTANT Before operating or maintaining this unit please read this manual carefully paying extra attention to the safety warnings
65. a Switches the trace information displayed at the base of the screen between three available states Cacos 4 Cursors Opens a dialog box that allows you to switch cursors e d on and off and to reposition them on the screen clears the minimum and maximum digital values and u Refresh updates the viewing screen File Opens a dialog box that allows you to select options for saving data Opens a dialog box that allows you to configure and Print print data Main Body of the Screen The main body of the screen varies depending on what display options have been selected Two traces along with digital readouts of current signal values signal status and triggering conditions can be displayed simultaneously on the main body of the screen Adjustments to the display are made through the scope toolbar as explained above Each trace is displayed as voltage over time on a standard oscilloscope screen Voltage level is recorded on the vertical or y axis and time is presented on the horizontal or x axis of the screen Values are shown for each graduation on the scales When using the pressure transducers the pressure the transducer senses is converted into a voltage signal However the values are shown as pressure on the screen rather than voltage Similarly when using the optional Low Amp Current Probe the amperage sensed is converted to a voltage signal for processing but displayed as amperage on the screen 117 S
66. able instructions for Installing Software Updates on page 183 or Installing Software Upgrades on page 184 For SST program updates only if you have the Automatic Update setting on the update will be installed automatically See Automatic Update setting in Basic Operation on page 179 for additional information If you have the Automatic Update setting off the SST program must be manually installed See Installing Software Updates on page 183 NOTE If the Internet connection is interrupted during a download the download is suspended and a network unavailable message displays The message disappears and the download resumes automatically once the Internet connection is restored 182 ShopStream Update Tool SST Installing Software Updates 16 3 gt Installing Software Updates When a software update is ready for installation an installation update message will appear Figure 16 6 You can select the message or the SST icon from the system tray at anytime to start the software update installation process y ShopStream Update Tool Critical update available Click here to install 6 cad ma 8 07 pm I Figure 16 6 Typical update installation message NOTE Before installing a software update have your Scan Module and USB cable available The software update may include Scan Module firmware updates that need to be installed To install a software update 1 Select the software update availa
67. additional information may be needed in some instances Guided Component Test Operations 7 2 Operations The Guided Component Test software provides vehicle specific guided component test procedures and information that aid in setting up scopes and meters Once a test vehicle is identified you can select a guided component test from the list of available tests For most selections two main choices are available on the component menu la 7 2 1 Component Information Operations COMPONENT INFORMATION provides information on the selected component and connector pin details that assists you in understanding the components prior to diagnosis TESTS provides a pre configured list of tests guides you through performing the tests and offers tips and resources to reduce setup and testing time Component Information provides details on specific vehicle components to provide a better understanding of the components prior to diagnosis The Component Information screens contain information to assist you with testing The screens are divided in sections to help quickly guide you to the correct information Figure 7 6 Mie E gt Guided Component Tosts gt COMPONENT INFORMATION Back FUEL INJECTION KNOCK SENSOR COMPONENT INFORMATION Operation This sensor contains a piezo crystal When combustion knock occurs in an engine a distinct noise is produced The sensor tums vibrations from this noise into an electrical signal Th
68. agnose 66 70 OBD Health Check 64 66 Operations Guided component tests 79 operations connecting to a vehicle 36 identifying a test vehicle 36 selecting a system to test 36 selecting tests 36 Options digital multimeter 123 graphing meter 122 scope 122 oxygen sensor tests 48 P parameters See data parameters PIDs See data parameters Power off 11 Power on 11 Power sources 5 10 AC DC power supply 10 power sources 6 8 51 83 AC DC power supply 6 Power user tests 73 procedures 2 Properties 27 Readiness monitors 65 Recording data 120 Repair Information 149 reset tests 46 Safety iii Scale 30 Scan Module introduction 7 specifications 8 10 wireless communication 7 37 Scanner actuator tests 39 alarms 26 checking codes 64 cleaning 193 clear codes 39 65 codes menu 39 44 46 communication protocol 71 component tests 46 custom data list 25 26 data 39 43 demonstration program 22 disconnecting 49 exiting 49 functional tests 39 46 generic functions 39 48 63 handgrip replacement 194 memory resets 39 OBDII testing 63 operations 22 pending codes 65 properties 27 readiness monitors 65 scale 30 screen 31 screen layout 24 screen messages 23 sweep 31 system selecting 36 system tests 39 toolbar 24 27 trigger 41 Troubleshooter 39 48 vehicle ID 36 wireless connection 52 53 Scope record playback controls 120 sweep controls 125 trace controls 124 trigger controls 126 view controls 128 Scope layo
69. alidate data readings for certain sensors and actuators live data values are provided NOTE Troubleshooter appears in a Scanner menu only if tips are available for the system selected on the identified vehicle 48 Scanner Function Stopping Communication and Exiting the Scanner Certain live data parameter values display directly within the tip when performing Troubleshooter tests and procedures A tip may also contain a hyperlink to a Troubleshooter Reference another test or procedure or a supplemental operation such as Clear Codes Hyperlinks are shown in blue and selecting them opens the link Troubleshooter References open in a separate window Figure 4 28 ENGINE TXSTS AND PNOCEDURES TEST THE PART PRE CAT 02 SENSOR TEST OBD il 02 sens r system should Nchieve closed loop in less than 1 minute Note if Engine ts in closed loop amp then turned off a short warm up period Nt 2500 RPM may bNoecessary to RE warm unheated 02 sensor Scanner may bypass internal PCM closed loop timer enabling faster cl sed loop operation Look for varying ONV 0 2V to 0 BV 02 sensNs normally cross over 0 45V about 8 to 10 times in 10 seconds Purmp throttle rapidly O2V should go to ONV Look for quick response luna deceleration should drop to 0 2V or less May need to rad test to see Peceleration results Nor 02 configuration see REF G096 DJ Lok for varying 02V W 2V to 0 8V 02 sensors normally cross over 0 45V abo
70. allows you to adjust margins and paper orientation Top Level Menus Selecting Top Level Menus opens a list of the following options e Features Benefits e How To e Power User Tests Features Benefits Selecting Features Benefits opens a menu page that includes e 5 MINUTE WALK THRU WITH DEMO BOARD explains how to use the optional demonsiration board to generate sample signals e Features and Benefits provides descriptions and a brief overview of meter functions e Accessories opens a menu of optional equipment available e Product Description provides descriptions and a brief overview of meter operations The demonstration board not only helps you learn how to use the Guided Component Tests software it allows you to hone your skills and diagnostic technique without an actual test vehicle Power User Tests The Power User Tests option gives you quick access to a pre configured meter for conducting a number of control system tests Tests are available with or without on screen help Help typically provides a description of the test along with expected results and a link to the pre set meter 73 Guided Component Test Operations Vehicle Identification How To The How To option provides a list of available on screen instructions for performing tasks Typical topics include 10 MINUTE ELECTRONIC CLASS provides brief instruction in basic electronics and circuit connections 15 MINUTE IGNITION CLASS provides an introduct
71. and a selection window opens for locating items on your computer and attaching them Use the Preview icon at the right side bottom of the page to see how your question will be presented to the community before you actually post it Use the Cancel icon at the right side bottom of the page to delete your question Use the Submit icon at the right side bottom of the page to ask your question Check the Follow box if you want to get e mail notifications when other members edit or comment on your question Closing a Question Questions that you post to the community need to be closed once the vehicle repair issue has been resolved You are encouraged to document the fix and an important part in doing so is to provide information on what actually fixed the vehicle This makes it possible for other SureTrack community members to use the information as well To close a question select the Close Question icon on the right side of your question Your question is now converted to a SureTrack Community Tip Unless you have already done so you will be asked to award Best Answer and Good Answer ratings to reward those community members that helped you as part of closing the question This awards Leaderboard points to those community members that assisted you Rating Answers Rating answers is one way to give back to the Sure Track community The member that originally asked the question gets to select a Good Answer and a Best Answer from all the responses T
72. anual scale allows you to set the minimum and maximum values P To manually set the scale on a graph 1 2 Sa pa Select the Graph Properties icon to open the dialog box for the graph you wish to scale From the Graph Properties dialog box Figure 4 23 select Auto Scale On The check mark is cleared from the box and the minimum and maximum fields activate Select either Max maximum or Min minimum to activate that field and open the keyboard Type the desired scale value into the field Select the other field and enter a value then close the virtual keyboard Select Save to close the dialog box ere gt Scanner gt Engine gt ENGINE DATA 1 O Trioger On Max Min El AutoScale On Max Min Figure 4 23 Sample manual scale selection The dialog box closes and the parameter scale is now at the set values Using Zoom The zoom options on the Data Buffer toolbar allow you to change the magnification level of the sweep when viewing data graphs Use the Zoom In icon to increase magnification and the Zoom Out icon to decrease magnification 43 Scanner Function Scanner Operation Codes Menu This selection may appear as Codes Codes Menu Codes Only Codes No Data or something similar on the menu Selecting opens a list of data parameter viewing options that may include Display Codes Selecting opens either a list of diagnostic trouble codes DTCs stored in the selected electronic control
73. any graphs display at a time e Scale switches the scale values shown to the left of the graph off and on e Sweep switches the sweep values shown below the graph off and on A Vew look Helia E Exit O Hide PID List Wi F Ma Pa Be Mo Bs Biz B16 gt Scale it Sweep Comptote Lisi Custom Lisi ENG SP Q N ADVANCE Min G70 Mex SAT Cwmni 1441 A Mie Se Max 1651 Current 282 Mm 15 Mex 100 Current 36 E Figure 13 14 Display toolbar 167 Data Manager Operations Scanner DataViewer Operation 13 5 3 Navigation Tools Playback Controls The playback controls allow you to navigate through saved data Figure 13 15 9 O O O gt aD a oag of 1 Skip Back Allows backward movement in multiple steps 2 Step Back Allows backward movement in singular steps 3 Play Select to play 4 Step Forward Allows forward movement in singular steps 5 Skip Forward Allows forward movement in multiple steps 6 Pause Select to pause playback Figure 13 15 Playback controls Zoom Controls The zoom controls allow you to incrementally increase or decrease the screen magnification Figure 13 16 Figure 13 16 Zoom controls 168 Data Manager Operations Scanner DataViewer Operation Slider Scroll Bars and Cursor Use the slider bar to quickly navigate through the data Figure 13 17 During playback the number displayed on the left side of the slider bar indicates the curre
74. ate your M2 Scope Meter using your Diagnostic Tool The M2 Scope Meter needs to be paired connected to the Diagnostic Tool for remote operation The following procedures describe the configuration and setup of the M2 Scope Meter for remote use with a Diagnostic Tool 8 4 1 Remote Functions Setting The Remote Functions setting is used to setup and connect the M2 Scope Meter to the Diagnostic Tool Figure 8 20 The rotary switch Remote Functions setting is used e To pair the M2 Scope Meter to the Diagnostic Tool see M2 Scope Meter Remote Operation on page 103 e Toremotely connect the M2 Scope Meter to the Diagnostic Tool see M2 Scope Meter Remote Operation on page 103 103 M2 Scope Meter M2 Scope Meter Remote Operation Figure 8 20 Remote Functions setting 8 4 2 Pairing the M2 Scope Meter Pairing is the wireless connection identification process used to connect the M2 Scope Meter to your Diagnostic Tool The M2 Scope Meter needs to be paired connected to the Diagnostic Tool for remote operation The M2 Scope Meter only needs to be paired once before it s initial use The connection configuration should remain in memory for all future uses If the connection configuration is removed or lost the pairing procedure will need to be repeated Before pairing make sure the M2 Scope Meter and the Diagnostic Tool have fully charged batteries or are connected to their AC DC power supplies It is highly recommended that
75. ater than arrow gt indicates an abbreviated set of selection instructions Example e Select Utilities gt Tool Setup gt Date The above statement abbreviates the following procedure 1 Select the Utilities icon 2 Select the Tool Setup submenu 3 Highlight the Date option from the submenu 1 1 3 Terminology The term select describes tapping touching an icon on the touch screen or highlighting an icon or menu choice and then selecting the confirmation menu choice such as Continue Accept OK Yes or other similar choice Example e Select Reset The above statement abbreviates the following procedure 1 Navigate to the Reset icon 2 Select the Reset icon with your stylus Using This Manual 1 1 4 1 1 5 gt Conventions Notes and Important Messages The following messages are used Note A note provides helpful information such as additional explanations tips and comments Example NOTE For additional information refer to Important Important indicates a situation which if not avoided may result in damage to the test equipment or vehicle Example IMPORTANT Disconnecting the USB cable during vehicle communication can cause damage to the ECM Procedures An arrow icon indicates a procedure Example To change screen views 1 Select View The dropdown menu displays 2 Select an option from the menu The screen layout changes to the format you selected 1 1 6 Hyperl
76. ates choose number 2 to 168 Applies to SST program updates and diagnostic tool software upgrades updates The default interval is 4 hours Sy ShopStream Up date Tool Settings Shopstream Update Tool Y Every 4 Hours E Save 3 Close Figure 16 2 e About displays the SST program software version number e Exit closes the SST program 180 ShopStream Update Tool SST Manual Download 16 2 Manual Download This section describes the basic procedures for manually downloading software updates and upgrades Normally the SST will automatically detect and download software If necessary use the following procedure to manually check for and download software NOTE Software Subscription Customers Only It is recommend that you download software upgrades when not actively using the diagnostic tool Download times will vary as they are dependent on the file size of the upgrade some upgrades may exceed 3Gb and your connection speed It is suggested that you start the download at the end of your day and let it run overnight For software upgrade installation instructions see Installing Software Upgrades on page 184 P To manually download software 1 Select the SST icon in the system tray to open the menu Figure 16 3 Check For Updates Show Progress Settings About m acen Exit er SS LMS 8 12 10 PM A Figure 16 3 ShopStream Update Tool icon and menu 2 Select Check f
77. aveform Viewer Volts DC Volts AC Waveform Viewer All except Continuity and Diode Check Capacitance Volts DC Volts AC Auxiliary M2 Scope Meter M2 Scope Meter Operations 8 3 M2 Scope Meter Operations This section details the digital multi meter DMM features available based on the Rotary Selector Switch position 8 3 1 Volts DC The Volts DC setting is used for measuring direct current DC voltages within a range of zero to 1000 volts frequency duty cycle and pulse width Figure 8 3 Volts DC selected A typical Volts DC screen with Min Max active is shown in Figure 8 4 Note the functions of the F1 F2 and F3 soft keys are shown at the bottom of the display screen The F4 soft key is not operational in the Volts DC mode although the beeper does sound if the key is pressed REL REF NAM NAM U UUUY UUU Lv F4 Relative Freeze Figure 8 4 Sample Volts DC screen 87 M2 Scope Meter M2 Scope Meter Operations F1 Key Relative The lower numbers shown in Figure 8 4 do not display when you first select the Volts DC function The DMM takes a snapshot of the current reading and holds it on the display when the F1 key is momentarily pressed A relative value which is continuously updated and shows the relationship between the initial reading and the most current reading now displays as well Additional momentary presses of the F1 key record new snapshots that replace the previous base
78. ay returns to the Vehicle History screen with only the records fitting the search criteria showing 5 Select Show All on the toolbar to restore the complete Vehicle History list Settings Use Settings to determine which categories of information display in the main body of the Vehicle History screen Selecting the Settings icon opens a dialog box GQ To change Settings 1 Select Settings on the Vehicle History toolbar to open the dialog box ME Year Year Make Make O l Model SubModel SubModel vw VIM color Color Customer Customer PosteodefZlP Posteode ZiP Status Status License License Technician Technician Time In Created Created lll ti a de Figure 12 4 Sample Settings dialog box 2 Select to highlight the categories that you do not want to display on the main screen remember items that are highlighted do not display ltems that are not highlighted display 3 Select OK on the toolbar to implement the changes select Cancel to disregard the changes The dialog box closes and the screen updates 154 13 1 Data Manager Operations The Data Manager module is used to store sort and review saved files Most operations are controlled through the toolbar Screen Layout Select Data Manager on the Module toolbar to open the file system Use the toolbar at the top of the screen to navigate through the data The folders panel below the toolbar di
79. ay the complete list Use the Deselect All icon to remove all the currently selected parameters from the list Select individual parameters to highlight and include them in the list Select individual highlighted parameters to remove them from the list Use the Cancel icon to return to the data display 4 Once all desired parameters have been selected return to the data list Use the List View icon to return to a data screen in PID List format Use the Graph View icon to return to a data screen in Graph View format see Graph View on page 28 for details NOTE Graph View is only available when 16 or fewer parameters the number that can display on a single screen were selected for the custom list Make sure that no more than 16 parameters are highlighted if the screen displays a single graph when the Graph View icon is selected Alarms Alarms are visual indicators alongside a parameter in the data display list that change color to show the signal status A green alarm indicates on a gray alarm indicates off Only digital parameters those with a range limited to two states can have alarms Parameters with continuous ranges such as variable voltage and pressure values cannot have alarms The alarm indicator assignments remain as selected until you exit the data list P To configure alarm settings 1 Select the Alarms icon on the Scanner Toolbar The Alarm List dialog box opens Check the parameters that
80. banana plugs that are compatible with many accessories The various leads clips and adapters that are supplied with or available for the VERDICT M2 unit explained in this section IMPORTANT When removing leads from their sockets do not pull on the wire because it can damage the leads Pull on the plug Channel 1 Lead The shielded red lead with an integrated probe is used for Channel 1 Figure 9 1 The lead color matches the color of socket 1 on the Scope Multimeter and of trace 1 on the test screens 112 Scope Multimeter Operations Getting Started Figure 9 1 Red Channel 1 Lead Channel 2 Lead The shielded green lead Figure 9 2 with an integrated probe is used for Channel 2 The lead color matches the color of socket 2 on the Scope Multimeter and the color of trace 2 on the test screens Figure 9 2 Green Channel 2 lead Common Lead The black lead Figure 9 3 with an integrated probe is used when a separate common or ground connection is needed The lead color matches the color of the GND socket on the Scope Multimeter er Figure 9 3 Red Channel 4 lead Alligator Clips Three insulated alligator clips that attach to the test leads are included The insulator boots are colored to match each test lead Alligator clips attach to the probe end of the test lead P To install an alligator clip 1 Remove the collar from the probe by threading it counterclockwise off of the tip Figure 9 4 Store th
81. being supplied to the Scan Module For additional information on the Data Cable see Data Cable Connection on page 54 4 From the Diagnostic Tool select System Settings gt Paired Devices 5 Select Add from the toolbar then OK when prompted The Diagnostic Tool searches for compatible wireless devices then displays the results Figure 5 2 EFA gt System Settings gt Paired Dovices Back Refresh One or More Devices Have Been Discovered Please make a selection VERDICTM2 301001 Figure 5 2 Sample Scan Module selection NOTE Search results include all compatible wireless devices detected and may include multiple Scan Modules if you are in a shop environment where more than one unit is powered on Available module listings include a partial serial number Make sure the screen listing matches the last six digits of the serial number of your Scan Module before continuing 6 Select the Scan Module you wish to connect from the results list 52 Scan Module Operation Checking Scan Module Paired Status A search in progress message displays during the pairing procedure Figure 5 3 the Paired Devices screen Figure 5 4 displays once the procedure completes EFA gt System Settings gt Paired Devices Bach Pairing with the New Device One Moment Please Figure 5 3 Sample pairing in progress message 7 Select the Home icon on the Toolbar 8 Disconnect the data cable from the vehicle
82. ble message Figure 16 6 or the SST icon from the system tray A software update installation window will display Figure 16 7 E ShopStream Update Tool ci S The following updates have been downloaded successfully 111 25R1 New features and bug fixes for 11 2 mM Install Now Install Later Figure 16 7 Typical update installation window 2 Select an installation option to continue Install Now starts the software update installation Proceed to step 3 Install Later closes the message The message will reappear at a later time as a reminder 183 ShopStream Update Tool SST Installing Software Upgrades NOTE If Install Later is chosen you can select the SST icon from the system tray to restart the installation at anytime 3 Close the ShopStream Diagnostic Suite application The ShopStream Diagnostic Suite should remain closed until the software installation has completed 4 Follow the on screen instructions to complete the installation After the installation is complete open the ShopStream Diagnostic Suite application 6 Select Scanner from the Home Screen If a Scan Module firmware update has been received a Scan Module firmware update message will display Proceed to Updating Scan Module Firmware on page 60 lf the Scanner opens normally and no update message is displayed proceed to step 7 7 Turn the diagnostic tool off then turn it on re boot 8 From t
83. bns on the sensing elements of the MAF sensor Debis on the elements may be carefully cleaned with carb spray Contamination may be caused by an aftermarket oil Soaked air filter If the OTC cannot be duplicated then fail recortis data can be useful m determining the vehicle mileage since the OTC was last set This may assist in determining how often and under vhat parameters the OTC was set see REF Figure 10 7 Fix It DTC Information Menu options are also provided for the following Related Tips opens a list of tips that may include information that is related to the current DTC Figure 10 8 cnr H gt Scanner gt Engine gt Codes Sure Track Ea Back Fix Iti y Related Tips Y AA A pe IE Tac Y Raa Tips gt R tor PON Related Tips Po113 DTC sets Conditions for Running the OTC 1 P0101 PODZ P0103 POV P0118 POLIS Po112 OTC 4et Condones for Running ihe OTE 1 P0401 PO102 POS P0117 P0118 PO125 POISE Cause a nch condibon and set thie OTC Peta to POW Use a Scanner if order 10 review the POIT2 cause anch condition and sel Me OTC Refer to 20101 Use a Scanner in order to review the P0101 POO wall getii thie bctiral MAF value dz not egual to calculated value Y Figure 10 8 Related Tips Screen 137 SureTrack Using SureTrack in Scanner Mode Real Fixes opens a list of tips related to the current DTC that have been gathered from actual shop repair orders and presented in a
84. board page provides data graphs and or waveforms associated with the selected Tip and vehicle This is a comprehensive collection of test results gathered through actual on vehicle tests so you know exactly what to look for when performing your own tests Data graphs and lab scope waveforms provide a point of reference to help you verify faulty parts 10 5 4 Ask the Experts Selecting Ask the Experts opens a series of text entry forms that allow you to ask a question to the SureTrack community Questions and Answers Asking Questions SureTrack provides answers but you must first ask a question in order to receive an answer Begin using SureTrack by asking a question of the Community Select See Examples in the upper right portion of the screen to view samples of well written questions Figure 10 17 Writing your question Make your question short and cigar fitate os a question Dood Temp grupe ls showing engine is running hot bus the actual coolant temp de mairig have Suined the resistor changed the Hermosas changed the temp sending writ however the problem maing Could this be a gatge problem have amp customer wih cash is showing SERVICE wd SV STEM and check engine light ola poo Tranamirso controller hate la tiia problem Wish A trarimiccdorn monuia oF 4 had TOC solenoid jeha that the LR utemi is used in contoling te angine APRA dferente Can anyone tel me here io tan Check empra light ls on Tach emi wher pr
85. canner Mode on page 136 Starting SureTrack from the Home Screen on page 139 and Using the SureTrack Website on page 140 5 If you have purchased a software upgrade enter your NEW SureTrack authorization code found on your sales receipt Figure 10 5 To use SureTrack you must have the current software upgrade installed on your Diagnostic Tool When you purchase a software upgrade from your Snap on Representative you will receive a SureTrack authorization code 6 Select Renew e os Way Select Vehicle No Active Vehicle No TSA Aiecall Campaign y SureTrack uthorization Renewal Ve hope you have enjoyed the many benefits of SureTrack Your access to SureTrack expired _JTo continue using SureTrack please visit diagnostics snapon conv SureTrack to update your membership A Enter your authorization key in the box provided and click the Renew button Learn More Renew Q Figure 10 5 Sure Track Authorization Renewal Login Page 135 SureTrack Using SureTrack in Scanner Mode 10 3 Using SureTrack in Scanner Mode SureTrack repair information can be accessed while reviewing DTCs in Scanner Mode to provide you with diagnostic information specific to the DTC selected Available DTCs are displayed in a list that includes the DTC a brief description and a Fix It icon Figure 10 6 Selecting the Fix It icon provides the following Sure Track menu options e Common Replaced Parts Graph e Dashboard Featu
86. care for your Diagnostic Tool components 17 1 Diagnostic Tool This section covers how to care for your Diagnostic Tool 17 1 1 Cleaning the Touch Screen The touch screen can be cleaned with a soft cloth and alcohol or a mild window cleaner IMPORTANT Do not use any abrasive cleansers or automotive chemicals on the touch screen 17 1 2 Calibrating the Touch Screen The touch screen can be calibrated for accuracy using the PenMount PM utility of the Diagnostic Tool P To calibrate the touch screen 1 From the Windows toolbar select Start gt PenMount Control Panel Sal apra uo MATT Hema tg 7 il k i a Internal AE fant hed _ ee my 4 Barton Corral fu i In h L J y l ed A y LEA Ji pmponert Scope Bak a Tech Faas A a Figure 17 1 Starting the calibration program 186 Maintenance Diagnostic Tool In the PM Control Panel highlight the PenMount 6000 RS232 and select Configure Select one of two calibration options Device 0 Pendount 6000 5732 Calrate Setting Edge Compensation About F Turn o REEPROM ster age Figure 17 2 Selecting a calibration option Automatic uses 5 points on the screen to quickly bring the unit into calibration You can use your finger to calibrate the screen Advanced uses 9 16 or 25 points on the screen to accurately bring the unit into calibration Use the dropdown menu to select the number of points a stylus is required to calibrate t
87. control module ECM of the vehicle Displayed data includes analog inputs and outputs digital inputs and outputs and system status information broadcast on the vehicle data stream 02 Display Freeze Frame Data This item is used to display freeze fame data for any stored emission related diagnostic trouble codes DTC In most cases the stored frame is the last DTC that occurred Certain DTCs those that have a greater impact on vehicle emission have a higher priority In these cases the highest priority DTC is the one for which the freeze frame records are retained Freeze frame data includes a snapshot of critical parameter values at the time the DTC set 03 Display Trouble Codes This is used to display any stored emission related DTCs reported by the various ECMs 04 Clear Emissions Related Data This item is used to clear all emission related diagnostic data such as DTCs freeze frame data and test results from the memory of the selected ECM 05 06 07 Display Test param Results This selection opens a submenu of test parameters and test results from various sensors such as the oxygen sensor O2S monitor test results and a record of DI Cs detected during the last drive cycle The menu includes e Oxygen Sensor Monitoring 05 e On Board Monitored Systems 06 e DTCs Detected During Last Drive 07 69 OBD Direct Operations OBD Diagnose 08 Request Control of On board System This service enab
88. cope Multimeter Operations Navigation Trace Details The Trace Details section displayed at the base of the screen can be used to quickly adjust settings for capturing the trace The Trace details are accessed using either the Data icon on the upper toolbar or the Touch and Grow icon fingerprint icon on the Playback toolbar Both icons function the same and cycle the Trace Details selection through three states e Displayed trace settings are displayed in this mode e Expanded trace settings are displayed in a larger format in this mode e Off trace settings are not displayed in this mode Adjustments are made by selecting the item to be changed on the touch screen A dash indicates a function that is not selected and an icon displays to indicate an active function O D pa AU PO m s Profile Channel Probe Peak Detect rt y Scale Cr cr Q po O 00 02 296 lt 4 4 i ch na ee S 3 1 Peak Detect on 2 Inverted trace 3 Coupling AC on 4 Sweep setting 5 Trigger set on the rising edge 6 Trigger setup Figure 9 9 Sample Touch and Grow display 118 Scope Multimeter Operations Navigation The following trace adjustments and settings are available Profile switches the trace for the selected channel on and off Channel opens a dialog box that allows you to configure the trace setup see Trace Controls on page 124 for details Probe opens a dialog box that allows you to select the typ
89. des DTCs and view live data parameters from various vehicle systems such as the engine transmission antilock brake system ABS and more 4 1 Demonstration Program A Scanner demonstration program is provided to help you to become familiar with Scanner operations without connecting to a vehicle Sample data and test results are provided to help you learn the menus and basic operations IMPORTANT Do not connect the Scan Module to a vehicle while using the Demonstration mode P Using the demonstration program 1 From the Home screen select the Scanner icon to open the manufacturer menu The manufacturer menu includes all makes for which Scanner information is available There is also a Demonstration icon included in the list Wi gt Scanner gt Vehicle Solection Configure Favorites E FullList 55 VIN Entry Select Make XX 7 f Jeep Kia Land Rover Lexus Lincoln Mazda O Mazda Mercedes Benz Mercury ti ya Mitsubishi Mitsubishi Nissan Nissan Oldsmobile Plymouth Pontiac Pontiac Saturn Saturn Scion SMART SMART Spartan Subaru Subaru Suzuki Toyota AL Volk swagen Workhorse E Figure 4 1 Sample demonstration selection 22 Scanner Function OF Or A Basic Operation and Navigation Select the Demonstration icon A menu of demonstration choices now displays US Domestic contain
90. dwidth is available If other programs are running that communicate over the Wi Fi network such as a browser or instant messaging the download may be temporarily suspended This allows you to continue normal diagnostic tool operation without interruptions or loss of performance Basic Operation The SST program is normally running in the Windows background and available from the Windows system tray The program can be accessed as follows e SST icon in the Windows system tray opens the SST program menu e SST program selection from the Windows All Programs or Startup menus starts the SST program and adds the SST icon to the Windows system tray NOTE If necessary select the expand arrow to see the SST icon in the system tray 179 ShopStream Update Tool SST Basic Operation Check For Updates A Show Progress a S Settings O About ext AMO 8 12 10 Pm Figure 16 1 SST Icon in system tray Selecting the SST icon from the system tray provides the following menu choices e Check for Updates Allows you to manually check for software updates anytime See Manual Download on page 181 e Show Progress allows you to check the status of an active download e Settings provides SST program options Turn on off automatic software installation Applies only for SST program updates The default setting is on box checked Set the hourly interval for the SST to check for software upd
91. e Support Center See Support on page 148 142 SureTrack Using the SureTrack Website 10 5 2 My SureTrack Selecting My SureTrack opens your personal SureTrack page which is also the page that displays when you first login to Sure Track A search field is located on the Main screen and can be used to search for codes symptoms and tips or other options by keyword Multiple options are available from the Header Bar tabs Figure 10 15 a A O 3 0 o Home displays the SureTrack Leaderboard links to Latest Fixes Latest Questions SureTrack Pulse and a search field My Questions opens a list with links to questions that you have posted to the community My Stuff opens a list of Tips that you have created Following opens a list with links to Tips and discussions you are actively participating in Viewed opens a list with links to Tips that you recently visited WH Select Vehicle No Active Vehicle rie Ti pe sure Track My Questions My Stuff Following N Hide Surelrack Prewiew My SureTrack Dashboard S Ask the Experts Enter a Tip Add Graph My Profile Support Leaderboard La Figure 10 15 My Sure Track Page Tab Options The following features are also be available from the My SureTrack Main screen Leaderboard see Leaderboard on page 144 Latest Fixes and Questions displays a list of the latest Questions and Fixes posted by active Community members
92. e or the on time of the signal Readings are displayed in milliseconds The Freeze F2 and Range F3 soft keys remain active in this mode Figure 8 6 shows a typical frequency display following a single press of the S Key Press the S Key a second time and the duty cycle DT Y reading changes to show the pulse width PWD of the signal in milliseconds ANA nit UU ae Figure 8 6 Sample Frequency display 89 M2 Scope Meter M2 Scope Meter Operations NOTE Press and hold the S key at any time to instantly return the display to a voltage reading In this special time measurement mode the readings shown on the screen are integrated or filtered This means that the displayed values show average time based measurements with great accuracy but do not capture fast signal anomalies such as instantaneous glitches or timing shifts However these types of fast signal changes can be seen using the Graph key Graphing Voltage Measurement Screens The M2 Scope Meter can generate a graphical history of a voltage signal over time which is called a histogram Pressing the Graph button when operating in Volts DC or Volts AC range causes the display to change from a digital reading to a graphical display While viewing a histogram the function keys operate as follows e F1 switches peak detection on and off e F2 freezes and unfreezes the histogram pauses and resumes data collection e F3 incrementally increases the mea
93. e ECU uses the signal to retard ignition timing and to restore normal combustion in the affected engine cylinder The sensor may be supplied with a reference voltage from the engine ECU This allows the ECU to monitor continuity of the Knock sensor circul Knock sensor detects Engine detonation When knock occurs sensor sends an AG voltage signal to PCM to retard timing This AG voltage ndes on a 5wdc signal Knock sensor receives 5vdc from PCM Sensor then pulls this signal to about 2 5vdc KOEO or KOER with no knock present Location Best lesi Location Al knock sensor wire hamess connector Component Location Connector VIEW HARNESS SIDE BACKPROBING KNOCK SENSOR CONNECTOR dieit i Di KS REFERENCE SIGNAL OZ KS SIGNAL RETURN Tech Notes Before testing ensure Engine condition tuning and fuel quality are acceptable fis cntcal that hese sensors are torqued comectly when installed or the sensor values will be changed Figure 7 6 Sample Component Information screen P To view component information 1 Select a component from the tests list Operation provides a general description of normal component operation Connector displays the component connector and lists pin assignments Location identifies the component location and the best place for testing it Tech note provides guided component test related tips for example common failures or faults as well as update or recall information 2 Se
94. e Rename icon allows you to change the name of a folder or items within a folder P To rename an item 1 Select to highlight the item or folder to be renamed 2 Select the Rename icon on the toolbar The New Name dialog box opens Figure 13 3 E E gt Data Manager gt C Documents and Settings VordictUsenMy DocumentsiShopSireamiSecreenshots New Name No Extension Figure 13 5 Sample new name dialog box 3 Select the entry field on the dialog box to open the virtual keyboard 4 Type the new name into the entry field using the virtual keyboard 5 Select the OK icon to change the name and return to the previous page The Cancel icon returns you to the previous page without changing the name 160 Data Manager Operations Operations 13 3 7 Properties The Properties icon function allows you to change the name and assign identifying attributes to saved Scope Multimeter files Operation is similar to renaming a file as discussed above except there are additional fields for entering descriptive information P To assign properties to an item 1 Highlight the item or folder 2 Select the Properties icon on the toolbar The Properties dialog box and the virtual keyboard open Figure 13 3 ES E gt Data RA EEES Documents ShopStream Samplo Files New Name No Extension Year Make Component Figure 13 6 Sample Properties dialog box 3 Type anew name into the field using the virtua
95. e arctan pull doen a A 94 vi Contents Capac A s 96 OSCOS COPE E cae tni E a 97 M2 Scope Meter Remote Operation ccccsccccccessseeeceesessseeeeecseeeceeesseegeeeeeeeseaseeeeesseasseeeees 103 ReMOte FUNCIONS Scsi origin 103 Paling the M2 cope Meter ta 104 Remote Operation Once paired cccconccncccocconccconnnncnnonononononnnnononncnnnonannnnonnnnnnnnonancanonnos 107 Chapter 9 Scope Multimeter Operations ooccccnccccnncccccnccccnnnnnccncnonnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnos 110 Getng Stane eesosa a A earn Ree me rere ern eee 111 COIN atesora 111 Lsads and Adaptar tirita 112 Menu Options Scope Multimeter 0 0 ccccccsecsscessseeeeeeeesncccoesseeeeeeecsesecssseneereeeseoees 115 TIN AUC OI ti 116 A ec serscehalawt Gite aemncheatue ian tnadtnay beta tann curtunlanat al nn Gon seatantcenu ements 116 Making Selections cccccseeccccssssecccseeeceeceeeseeeceuueeesseaecesseaseeeessuaeeessaaeecessaaaeeesseneeeessaaeeess 121 Operations si o oi 121 Starting the Scope and Multimeter occcccoccccccoccnccccnnocononononcnononnnnnnnnnnnoncnnnonnncnnanennnanos 121 Measurement OUl OF Range ia AS A A A a 123 Scope and Multimeter SUP is 124 Chapter 107 Sure Tracked ia 132 SureTrack Authorization and RegistratiON oooocccccconnnncoconcnnccnonnnncnonnnnnonanennonnannnnnnnncnnnonannennss 132 SureTrack Authorization Code ooocccccccccncccconnnnocononnconancnnnononnnnnnnancnnnonnnnnnnnnn
96. e codes DTCs Communication protocol 71 Component Information 78 Component information 78 79 Connecting to a vehicle 82 connecting to a vehicle 36 Connector Information 66 Current probe 114 Data display 39 Data Manager 155 161 operations 157 161 properties 161 screen layout 155 toolbar 156 data parameters displaying 39 44 Delete 153 demonstration programs 22 Diagnostic connector location 66 diagnostic connector 66 diagnostic trouble codes DTCs 39 Display Device battery replacement 190 cleaning 189 connecting wireless devices 106 175 controls 12 13 functional description 3 4 specifications 5 Display settings scope 128 docking cradle 6 DTC status 45 E Emergency shutdown 11 F Features and benefits 73 Freeze Frame Failure Records 45 functional tests 39 46 G Generic Functions 39 48 Guided Component Test 72 82 custom configure 75 favorites 76 operations 78 82 performing tests 82 vehicle identification 72 77 Guided Component tests 79 80 guided component tests 46 H Help 173 How To 74 identifying a test vehicle 36 Illustrated terms and definitions 74 197 Index information tests 46 L Layout settings scope 129 Making Selections Scanner 23 manual conventions 1 2 Measurement Out of Range 123 Memory Resets 39 menu button 16 Messages important 2 note 2 Meter capabilities 111 Modules 14 No start basics 74 O O2 sensor and feedback system analysis 74 OBD di
97. e collar in a safe place while not in use uf Figure 9 4 Probe collar 2 Fit the tip of the probe into the alligator clip and thread the clip onto the probe 113 Scope Multimeter Operations Getting Started Secondary Coil Adapter Lead optional The optional Secondary Coil Adapter lead Figure 9 5 connects to the clip on secondary wire adapter coil in cap adapter or coil on plug adapter to display secondary waveforms Figure 9 5 Secondary Coil Adapter lead Secondary Ignition Clip on Wire Adapter optional The optional Secondary Ignition Clip on Wire Adapter Figure 9 6 connects the Secondary Coil Adapter lead to the vehicle Secondary wire to display ignition patterns Figure 9 6 Secondary Ignition Clip on Wire Adapter Low Amp Current Probe optional The optional Low Amp Current Probe Figure 9 7 provides accurate and reliable non intrusive testing of ignition coils fuel injectors fuel pumps relays electric motors and parasitic draw The optional Low Amp Current Probe measures current from 10 mA to 60 Amps Figure 9 7 Low Amp Current Probe 114 Scope Multimeter Operations Getting Started 9 1 3 Menu Options Scope Multimeter The Menu icon on the Toolbar at the base of the screen opens a menu with the following options e Safety Information opens the Important Safety Instructions document e File allows you to print or save the data or meter setup being viewed e Setup allows you to adjus
98. e following selections Figure 13 9 View Tools Help Load Print Graphis Graphis Print Previews Exit Figure 13 9 Scanner Data Viewer File menu e Load locate and open data files launches a navigation window e Print Graph s print selected graphs e Graph s Print Preview preview graphs before printing e Exit closes Scanner DataViewer When Print Graph s or Graph s Print Preview is selected a dialog box opens that allows you to choose which graphs to include how many graphs appear on a page and the text font Figure 13 10 Graphs _ Engine Speed APM O Desired Ide RPM Desired IAC Position _ IAC Position T Coolant F O Intake Aa F O MAF gs O Desired IAC Airflow als C Engine Load TPS 3 TPS Viiz O MAP inHg Graphs per page la l Use Display Colors Font Anal Regular 14 250 Figure 13 10 Choose Graphs dialog box 164 Data Manager Operations Scanner DataViewer Operation P To print graphs 1 Select the desired parameters A checked box indicates the graph will be printed Select again to deselect the parameter 2 Select Change to modify the font this opens a standard Windows font dialog box a Modify the font as desired b Select OK to close the font dialog box 3 Once all selections are made select OK A print dialog box opens 4 Select OK a If Print Graph s was selected the file is sent to the printer b If Graph s Print Pr
99. e icon 4 Trace characteristics check boxes 5 Auto Find icon 6 Baseline position 7 Back icon 8 Exit icon Figure 9 11 Traces dialog box 124 Scope Multimeter Operations Operations 10 11 Select the Trace Probe icon to open the menu Highlight a probe on the list and select OK to close the window Select the Trace Scale icon to adjust the vertical scale of the display A dropdown menu opens menu options vary depending upon which test lead is selected Select a trace scale option then close the window Select or deselect the trace characteristic items as needed Displayed this trace is on screen when checked and not visible when not checked Inverted signal polarity is reversed when checked normal when not checked Coupling AC check when sampling an AC signal do not check for DC signals Peak Detect use when trying to capture a fast event or signal glitch The scope samples the signal and internally calculates the best way to display it when Auto Find is selected A scale and the vertical position for the zero line of the trace that allows the whole waveform to fit on the screen is established when Auto Find is selected If Auto Find is selected on the trigger channel it also sets the trigger level halfway between the minimum and maximum value of the sampled signal to provide a stable waveform The baseline position is the zero line of the trace use the slider and arrows to adjust it Sel
100. e of test probe being used Peak Detect maximizes the signal sampling rate in order to capture fast events such as spikes glitches and other anomalies that may normally be undetected Inverted switches the polarity of the displayed signal Coupling AC subtracts the average value of the waveform by blocking the DC portion of an input signal in order to amplify the AC portion This makes small variations in the trace visible Scale opens a dialog box that allows you to select the scale which is the total value displayed on the vertical axis of the display Sweep the current sweep setting is shown in white at the end of the scale list selecting opens a dialog box adjusts the sweep see Sweep Controls on page 125 for details Slope only active when a trigger is set indicates whether the trigger is set to activate on the rising or falling slope of the trace Selecting the slope icon switches the slope The white dash at the bottom of the slope column is used to set the trigger selecting it opens the trigger setup dialog box see Trigger Controls on page 126 for details 119 Scope Multimeter Operations Navigation Record Playback Control Toolbar The record playback control toolbar at the base of the screen is used for recording data and for reviewing paused data Use the stylus or your finger tip to activate the icons A position counter in the toolbar displays a numerical value of where the current screen is in relation to the
101. e the dialog box and apply the changes Display BEN Selecting opens a screen with the Balco Engine Number BEN of the currently identified vehicle The BEN is used internally for data coordination and you may be asked to provide to a Customer Care representative for troubleshooting communication problems Help A variety of utilities and additional resources are available through the Help menu e User s Manuals e About Scanner Hardware Version e About Scanner The User Manual Version Info and Activation Status options are the same as explained previously see Menu Options on page 33 for details Other options are explained below 34 Scanner Function Basic Operation and Navigation User s Manuals This option opens a menu of additional support documentation such as vehicle communication software manuals available to assist in your diagnosis These manuals provide connection information detailed test procedures and other resource material for specific vehicles Eds gt Scanner gt Engine amp Powertrain gt Driveability Asian Import Vehicle Communications BMW Vehicle Communications Global QBD Vehicle Communications Land Rover Vehicle Communications l Mercedes Benz Vehicle Communications Si memo US Domestic Vehicle Communications Volkswagen 4udi Readiness Code Charts Volkswagen Audi Vehicle Communications Wolvo Vehicle Communications Exit
102. e very fast signal transitions or glitches When peak capture is active P1 displays at the top of the screen During normal operation the scope collects just enough data samples to plot a waveform across the screen When peak is active the scope samples data at the maximum highest rate which collects more data than what is needed to simply construct a waveform across the screen Therefore any signal glitches or fast events are captured Invert Pressing the F3 key inverts or switches the polarity of the signal trace so that it appears upsidedown on the screen This is typically used to sample amperage or high voltage signals Coupling Pressing the F4 key switches the input to the meter from DC coupling default to AC coupling In this mode the average value of the waveform is subtracted so that small signal variations become apparent AC coupling blocks the DC portions of an input signal in order to amplify the AC portions without driving them off of the screen Use for viewing alternator ripple or fuel pump amperage 101 M2 Scope Meter M2 Scope Meter Operations Position Selections The Position selections allow you to reposition the baselines of the channel 1 and channel 2 traces vertically on the screen 5V Div Position Figure 8 18 Sample screen with both traces repositioned Channel 1 Trace Use the F2 and Min Max keys to reposition the channel 1 trace as follows e Short pushes of the F2 key mov
103. ect Back to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope Sweep Controls Sweep is the amount of time represented by the screen or the horizontal scale of the display P To adjust Sweep controls 1 2 3 Select Setup from the Scope Multimeter toolbar The Scope Multimeter Preferences dialog box opens Select Sweep to open the sweep dialog box Figure 9 12 ll sweep Setup Back jet Figure 9 12 Sample Sweep Setup dialog box Choose an option from the list 4 Select Back to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope 125 Scope Multimeter Operations Operations Trigger Controls Triggering allows you to set the scope so that it begins displaying a trace once predetermined signal conditions or triggers are met Triggering produces a much more stable waveform The trace always begins at the trigger point so the image does not appear to flicker or drift as it updates There are three modes of triggering e Auto this automatic triggering mode is the default setting that either constructs the trace independently of the trigger point or begins the trace as it crosses the trigger e Manual often called normal mode this option allows the user to set a triggering point and the trace does not begin to display until the signal reaches the trigger point e None often called Histogram this is a
104. ect the View Meter hyperlink to display test results 4 Refer to the on screen information to verify test results IMPORTANT Refer to Scope Multimeter Operations on page 110 for additional information on working with the View Meter window 82 8 1 M2 Scope Meter This chapter describes the controls basic operation and the remote wireless setup of the M2 Scope Meter Overview The M2 Scope Meter is a digital graphing multimeter and wireless communications device The unit can be used as a stand alone meter or configured to transmit data to the VERDICT D7 Diagnostic Tool without a physical connection The M2 Scope Meter is powered by it s internal battery pack or can be powered using the supplied AC DC power supply 1 DC Power Supply Input Jack 2 Color Graphic Display Screen 3 Soft Keys for Selecting Additional Functions 4 Rotary Switch for Selecting Primary Functions 5 Common Ground Lead Input Jack 6 Channel 1 Red Lead Input Jack 7 Channel 2 Green Lead Input Jack Figure 8 1 Model M2 Scope Meter 83 M2 Scope Meter M2 Scope Meter Controls and Features 8 2 M2 Scope Meter Controls and Features There are two sets of controls for the M2 Scope Meter 1 Soft Keys select test functions which vary depending upon the Rotary Switch position 2 Rotary Switch establishes the primary operation of the unit Figure 8 2 VERDICT M2 controls The following sections describe the external c
105. ed Therefore certain attributes of the test vehicle must be entered into the VERDICT Diagnostic Tool so that the correct data can be retrieved Vehicle identification information is carried over if you enter the Guided Component Test module either from the Scan Module or from one of the records stored in the Vehicle History module However you may need to enter additional attributes in some instances The vehicle identification sequence is menu driven you simply follow the screen prompts and make a series of choices Each selection you make advances you to the next screen 72 Guided Component Test Operations Vehicle Identification 7 1 1 Menu Options Guided Component Test Selecting the Toolbar Menu icon at the base of the screen offers the following options e Safety Information opens the Important Safety Instructions document e File allows you to print or save the data being viewed e Top Level Menus allows you to access supplemental information and training programs e Help allows you to view supporting documentation File Selecting File opens a menu of print options e Print Article selecting has one of two results lfa printer is connected the file is sent to the printer Ifa printer is not connected the article is saved as a xps file which can be retrieved moved or copied and printed at a later time e Print Preview opens a representation of what the printed file will look like e Page Setup
106. ed items Highlight an item and the current color appears in the Color box e Change use to change the color of the highlighted item select to open a color palate e Sweep use to adjust the number of data frames that appear on the screen zoom in or out highlight and type in the desired number e Reset Colors use to restore the default color settings e Data Item use this pulldown menu to select individual graphs for modification e Auto Scale minimum and maximum Y axis values automatically adjust to the signal when the box is checked uncheck the box if you want to custom set the values e Y Axis Range use to type desired minimum from and maximum to values in the selection boxes This field is only active when Auto Scale is deselected e OK applies the changes and closes the properties dialog box e Cancel closes the properties dialog box without making changes e Apply applies the changes and leaves the properties dialog box open 166 Data Manager Operations Scanner DataViewer Operation NOTE O The Properties icon on each graph also opens the Properties dialog box Figure 13 8 Help Menu The Help menu provides Scanner Viewer software version information 13 5 2 Display Toolbar The Display toolbar provides the following controls Figure 13 14 e Exit closes Scanner DataViewer e Hide PID List toggles display between parameter text and graph views e Display Views 1 to 16 determines how m
107. ee ene ee oe ee 156 IVI Nek asia lid solida cia 156 vii Contents A A A A E E tna TAT 157 A 157 A A ect inl ceed eames 158 Biel E OO o tye ee eer rr nectar enter tenet rin tent mre ret ere A tern me Reet aaa 159 A sn ca ae nh a ed el as aS eh ead 160 Properties 161 DINOS shake a a a eat es eh a act ls De ot aS Dead ais 161 Saved Fle SUCIA p atetectoaancenceen eet 162 Scanner Data Viewer Operation amerre a e e a 163 Ment Bar seii a a a iba i s 164 BEPRED asea O T A N 167 Navigation TOOS sandaka a a e 168 Customizing the DiSplay cccoooonncnccccnconnononnnncnnnncnnnononnnnononnnnnnnnnnnnnnnnnrnnnonnnnnnrnnanrnnennnnnnnos 170 Customizing the Parameter Listin ieee 171 o a ee a er ee ener ee 172 SOP SUNS AIM COMIC areas acai atc E A cai G uals tou 172 Chapter 142 Help Operation Sinai 173 Using the Fle lO Toolbar ai o idad 173 Chapter 15 System Settings Operations oooccccccncnnnnccccnocannconononcnnconcnonnnnnnnrennnnnnnrrrrnnnannnnnenas 175 Pared DEVICES oa 175 scan Module Pals ld 176 WIZ Scope Meter Pailhg esaa A id 176 1 Al A enh hoeaaee 177 Chapter 16 ShopStream Update Tool SST ccccsssssseeececeesseeeeeeeeneeeeeceeesseeeseeonsseeesees 179 Ar teh ele lea ail ets od el en ee ead 179 Manta DOWN Al conri N 181 Istalin SOmWare Updates sessie tans a 183 Installing Software Upgrades sis ication le edi o e des DE 184 Chapter 17 MalntenanN Ceuta 186 Diago Sie Tool sra ame tac dilatado eliana 186 Cleaning tne T
108. en the icon displays in color P To create a new folder l Select the New icon on the toolbar The New Folder Name dialog box opens Figure 13 3 Select the entry field on the dialog box to open the virtual keyboard Type a name for the new folder using the virtual keyboard Select the OK icon to create the new folder and return to the previous page The Cancel icon returns you to the previous page without creating a new folder 0 gt Data Manager gt C Documents and Settings VordictUsenMy Documents New Folder Name Figure 13 3 Sample New Folder name dialog box 158 Data Manager Operations Operations 13 3 5 Delete The Delete icon moves folders or items within folders to the Recycling bin A confirmation displays when a file is selected for deletion Select Yes to delete the file or Cancel to exit P To delete an item 1 Select to highlight the item or folder to be deleted 2 Select the Delete icon on the toolbar A confirmation message displays Figure 13 4 A gt Data Manager gt C Documents and SottingsWordictlsonMy Documents Shopstreamiscreenshots Are you sure you wish to delete the following file s 2012061 1 2324 1 jpg Figure 13 4 Sample delete confirmation message 3 Select OK to delete the selected item and return to the previous page The Cancel icon returns you to the previous page without deleting the selected item 159 Data Manager Operations Operations 13 3 6 Rename Th
109. er program installed on your Diagnostic Tool Each time you purchase an a diagnostics software upgrade you will be provided a new Sure Track authorization code The authorization code will expire shortly after the release of the next concurrent software upgrade To log in with a new authorization code see SureTrack Log In on page 134 10 1 2 SureTrack Account Registration If you are a new member do not have an existing Sure Track account you will need to complete the online registration form before you can use SureTrack Use the following procedure to register If you have an existing SureTrack account see SureTrack Log In on page 134 1 Navigate to the SureTrack website Login page using one of the following procedures Select the SureTrack icon from the Home screen of your Diagnostic Tool and enter your vehicle information or Open the SureTrack website using your web browser see Using the Sure Track Website on page 140 2 From the SureTrack website Login page select the Join Now icon Figure 10 2 on the right side of the screen to open the registration form Figure 10 3 a 0 loge Tabular Display ope mean i nerd Remeras he Suaigmitorwarnd Invree aD display OJITOS TUNE SIMAO wan the most frequently replaced pans and me most common fh See Dom have a Sarg Track account No problem un up mow te jom the Sure Tract the answers you need at a glance 0 you get the fast TA VA IADIVCIN Techwicie CONTAR E CY La
110. es the trace incrementally up e Along push of the F2 key places the trace at the midpoint of the scale e Short pushes of the Min Max key moves the trace incrementally down e Along push of the Min Max key places the trace at 10 of the scale Channel 2 Trace Use the F3 and Range keys to reposition the channel 2 trace as follows e Short pushes of the F3 key moves the trace incrementally up e Along push of the F3 key places the trace at the midpoint of the scale e Short pushes of the Range key moves the trace incrementally down e Along push of the Range key places the trace at 10 of the scale 102 M2 Scope Meter 8 4 M2 Scope Meter Remote Operation Channel Selections The channel selection mode allows you to switch the trace on and off The F2 key controls the channel 1 trace and the F3 key controls the channel 2 trace Pressing the key the first time turns this channel off and the sweep signal is removed from the display Pressing the key a second time puts this channel back onto the display The previous characteristics for this channel are saved during this process The indicator at the base of the screen appears as inverse video white lettering on a black background when a channel is on 5V Div Pza 25ms 20v TAUTO T cH1 7 Figure 8 19 Sample screen with channel 1 on and channel 2 off M2 Scope Meter Remote Operation The M2 Scope Meter can be used remotely wireless connection allowing you to oper
111. esa gas Aching details Be descriptive and conce Be derogi incluia the esa an ekpen VAi Peed tO anier yu gietan Ask aria f i gre LO A gria questo Af data ub Uns eed before Armei De conc Kemp yor Get Uyon and to the pami Esper wE appreci te A it you gani Give them tha miigh 16 pai Chats Figure 10 17 Example Question 146 SureTrack Using the SureTrack Website P To ask a Question 1 If not already done select either Select Vehicle or Change Vehicle on the Header Bar and enter the identifying attributes of the vehicle you would like to ask a question about 2 Select Ask the Experts on the Navigation Bar along the left side of the screen to open the page 3 Enter a Subject for the question 4 to 10 words 4 Complete the form Symptoms this is where you describe how the vehicle is behaving Diagnostics Steps Performed Parts Replaced include any previous diagnostic tests that you performed including the results of those tests Also list any parts that were replaced during previous diagnostic work Your Question compose a clear and concise question to ask the community Be sure to be descriptive and concise when asking your question Select See Examples in the upper right corner of the page to review examples of how to construct a good question The Attach Files icon at the left side bottom of the page allows you to include images or other supporting data with your question Select Attach Files
112. evice operations The background color of the status indicator icon represents the condition of the wireless connectivity to that device Icon status is shown in the table below Hardware Background sp EMI Condition ftom O Scan Module Paired but Not a Communicating Paired and Blue es Communicating M2 Scope Meter Gre Paired but Not y Communicating Paired and Communicating 15 1 1 Scan Module Pairing Pair the Scan Module to the Diagnostic Tool See Pairing The Scan Module on page 52 for instructions You may have moved out of range Move the Diagnostic Tool closer to the Scan Module to reestablish communications If connectivity is not restored perform the Recovery Procedure on page 57 Hardware status is good and Bluetooth should be functional Verify that the green Bluetooth LED on the front of the Scan Module is flashing If there is no connectivity perform the Recovery Procedure on page 57 Pair the M2 to the Diagnostic Tool See M2 Scope Meter Pairing on page 176 for instructions You may have moved out of range Move the M2 closer to the Diagnostic Tool to reestablish communications Hardware status is good and Bluetooth is communicating For detailed information on the use and pairing of the Scan Module see Pairing The Scan Module on page 52 15 1 2 M2 Scope Meter Pairing For detailed information on the use and pairing of the Scan Module see M2 Scope Meter Pa
113. eview was selected a preview window opens Select the printer icon Figure 13 11 to send the file to the printer Figure 13 11 Print preview window View Menu The View menu allows you to change how data is displayed on the screen Figure 13 12 Tools Help Text Only Graphs Only Text and Graphs Figure 13 12 Scanner DataViewer View menu 165 Data Manager Operations Scanner DataViewer Operation Select from the following menu options e Text Only shows all parameters and their values as text only e Graphs Only shows all parameters as graphs only e Textand Graphs shows all parameters and their values as text in the left panel of the screen and shows them as graphs in the right panel of the screen Tools Menu The Tools menu opens the Properties dialog box The Properties dialog box has two sections Figure 13 13 Shared Graph Properties and Individual Properties Shared Graph Properties apply to all graphs and Individual Properties apply to the selected graph only M Shared Graph Properties T Show Gnd Lines Display ltem Sweep fi 993 samples Reset Colors 17 Individual Properties 7 Data Iter Engine Speed RPM IV Auto Scale Figure 13 13 Properties dialog box Properties dialog box selections include e Grid Lines when selected a line displays at each major division of the graphs e Display Item use to view the display color of the list
114. eys can be used to change the measurement range When Range Is pressed the current histogram erases and a new graph starts building from zero Pressing the F4 and Graph keys while in Graph mode changes the sweep rate or the time represented by the width of the screen A long press of the Graph key returns the unit to the normal Volts AC function 92 M2 Scope Meter 8 3 3 M2 Scope Meter Operations Resistance This setting allows you to measures the DC resistance to current in Ohms When sampling resistance the soft keys function much the same as for DC or AC voltage Brief explanations are provided below refer to Volts DC on page 87 for more detailed descriptions Figure 8 8 Resistance selected F1 Key The F1 key switches between normal and relative readings A short push of the key resets the reading a long push opens the alternate menu F2 Key A single press of the F2 key pauses or freezes the displayed value A second press returns the display to normal mode F3 Key and Range Key A short push of the F3 or Range key changes the selected measurement range F4 Key and S Key The F4 and S Keys are nonfunctional in this mode Min Max Key Pressing the Min Max key causes minimum and maximum readings to display along with the current value A long press of the key returns to the normal display mode 93 M2 Scope Meter M2 Scope Meter Operations 8 3 4 Continuity and Diode Check This sett
115. form generic OBD II or EOBD system tests without identifying the specific vehicle See OBD Direct Operations on page 63 Opens a diagnostic database of specific tests for the identified vehicle See Guided Component Test Operations on page 72 14 Basic Operation and Navigation Basic Navigation Table 3 2 sheet 2 of 2 ame hen Deseos Configures the Diagnostic Tool to operate as a lab scope graphing multimeter or digital multimeter See Scope Multimeter Operations on page 110 Scope Multimeter Opens the SureTrack website See Sure Track SureTrack on page 132 Provides the information needed to make 4 repairs once you have made your Repair Information diagnosis The linked program varies by region See Repair Information Operations on page 149 Identifies the test vehicle and organizes and manages work in progress and service records See Vehicle History Operations on page 150 Vehicle History Opens the organization system for saved Data Manager data files See Data Manager Operations on J page 155 Opens the on line help for the system See Help Operations on page 173 Establishes and manages wireless connections to peripheral devices such as System Settings EA the Scan Module and the M2 Scope Meter x See System Settings Operations on page 175 Closes the VERDICT Diagnostic Tool software and returns the display to the Windows desktop 3 3 4 Toolbar Operation of the icons located o
116. he community member that provided the Good Answer or Best Answer to a question is recognized for their contribution About Good Answers and Best Answers e Only one answer can be rated Best Answer e More than one answer can be rated Good Answer e Only the SureTrack community member that asked the question can rate the answers 147 SureTrack Using the SureTrack Website 10 5 5 Enter a Tip Selecting Enter a Tip opens a text entry form where you can enter you personal repair experience to share with the community P To create a new Tip 1 5 For additional information see About SureTrack Tips on page 145 Select either Select Vehicle or Change Vehicle from the Header Bar and enter all of the identifying attributes of the vehicle you are writing the Tip about Select Enter a Tip from the Navigation Bar Enter your Tip Title in the Title field Compose your tip in the Content field Include as much information as possible while keeping the information concise and to the point A tip should provide accurate information that is easy to read understand and follow select Submit once you are satisfied with your Tip 10 5 6 Add Waveform PID Graph selecting Add a Waveform PID Graph opens a data entry form that allows you to attach a file sample of a graph or similar image To submit the image you must complete all the required entries including Title File attach and the five drop down list items in the Tags menu
117. he 26 pin end of the cable attaches to the data cable connector on the Scan Module The16 pin end connects to the DA 5 adapter the DA 5 adapter connects to the manufacturer specific adapter and then connects to the vehicle DLC The cable connectors are secured with captive screws While using the Scanner and OBD II EOBD functions on screen cable and adapter connection instructions are provided The instructions may also include the location of the vehicle DLC Figure 5 5 If required additional connection information can be found in the appropriate vehicle communication software manual for the vehicle Vehicle communication software manuals are available online see the website information at the front of this manual ty f gt Scanner gt Engine Connect DA 4 Cable Loca on Under drivers side dash Continue Figure 5 5 Vehicle connection data cable message For data cable vehicle power connection information see Power Sources on page 8 P To connect the data cable to the vehicle 1 While using the Scanner or OBD II EOBD function follow the on screen instructions for connecting the cable and or any adapters required to the vehicle Figure 5 5 2 Select Continue once the data cable is connected to the vehicle 54 Scan Module Operation Troubleshooting 5 5 Troubleshooting The Scan Module is a wireless communications device that uses Bluetooth technology to transmit vehicle data to the Diagnostic Tool without a phys
118. he Scope Multimeter toolbar which allows you to make adjustments to the settings See Scope Multimeter Toolbar on page 117 for details Show More Information advances to a new screen with more detailed information about a particular test select Back to return to the test screen 80 Guided Component Test Operations Operations View Meter A Meter icon which is only available in the Guided Component Test view meter mode appears on the upper toolbar Figure 7 9 Nae gt Guided Component Tests gt SIGNATURE TEST Cursors Refresh fm F ee Mater Power Off Back yf Setup Data FUEL INJECTION FUEL SYSTEM INJECTOR SIGNATURE TEST Connect test leads Yellow injector signal Black known good ground AS load changes injector on time will change View Meter Lab Scope should be used to check waveform signature integrity _ M 6 Figure 7 9 Sample view meter window Three view meter options are available 1 With View Meter active Figure 7 9 select the toolbar Meter icon once and the meter expands to fill the entire screen Select the Meter icon a second time and the meter open as a separate window Figure 7 10 This window can remain open if you switch to the Scan Module and can be accessed from the Windows toolbar at the bottom of the screen You can also resize and reposition the meter window on the screen TES gt Guided Component Tests gt SIGNATURE TEST A Refresh File dy Print Meter FUEL
119. he hard disk drive files in the event of a failure Running the program replaces all of the C drive data with the original factory data Be aware all new or modified files on the C drive will be lost The directional arrow icons on the Diagnostic Tool are used to navigate when performing a system restore Use the Enter icon to make selections To restore the operating system 1 Turn on the Diagnostic Tool 2 Wait forthe Press Up Arrow to run Snap on System Restore message to display then select the Up Arrow icon A progress indicator displays while the program loads 3 Select OK from the confirmation message A progress indicator displays while the files are being restored 4 Select OK from the confirmation message The Diagnostic Tool shuts down then reboots and the system recovery portion of the operation begins Follow any on screen prompts The Diagnostic Tool shuts down and reboots a second time When the VERDICT Home screen displays the procedure is complete and the Diagnostic Tool is ready for use Scan Module This section covers how to care for your Scan Module Cleaning and Inspecting the Scan Module When using the Scan Module make sure to do the following e Check the housing wiring and connectors for dirt and damage before and after each use e Atthe end of each work day wipe the housing wiring and connectors clean with a slightly damp cloth IMPORTANT Do not use any abrasive cleansers or automot
120. he manufacturer list to display only the makes you frequently service qe gt Guided Component Tests gt Vehicle Selection 5 Back Configure Favorites P Favorites LINCOLN MERCURY PLYMOUTH dd as PONTIAC SATURN SATURN Figure 7 1 Sample manufacturer list P To custom configure the manufacturer list 1 Select Configure Favorites on the toolbar A list of selectable manufacturers displays Tey gt Guided Component Tosts gt Vehicle Soloction Finished AtaRomeo Alfa Romeo American Motors A srican Motors Fi Aut Audi Austin Austin BMW Buick Cadillac Cadillac Checker Checker Chrysler Chrysler Daewoo Daewoo Dathatsu Daihatsu Demonstration Demonstration Eagle Po di Fiat ME Ford Geo GMC Honda Honda Hummer Hummer Hummer Hyundai Hyundai Infiniti ie International Isuzu ho A teaver pu Hi i Lancia Land Rodin Lexus mt Lexus Lincoln Mazda Mercedes Benz Mercury Merkur 2 OR a MG Mitsubishi Figure 7 2 Sample Configure Favorites screen 2 Select each manufacturer you want to include selected manufactures are highlighted 75 Guided Component Test Operations Vehicle Identification NOTE Manufacturers appear on the favorites list in the order in which they are selected Therefore if you select the makes you
121. he menu A list of vehicle types or models displays Several selections may be required to identify the vehicle type and model follow the screen prompts and enter the required information A confirmation page showing the identified vehicle displays once all the required data has been entered Review the information to make sure it is correct 4 Select OK Alternative Vehicle Identification Occasionally you may try to identify a test vehicle that the Scanner does not recognize the database does not support or has some unique characteristics that prevents it from communicating with the Scanner In these instances there is an alternate choice that allows you to establish communication with the vehicle e OBDII EOBD Function this function allows you to connect to the OBDII equipped vehicle and perform basic OBD II or EOBD diagnostic functions see OBD Direct Operations on page 63 for additional information 4 3 2 Connecting the Scan Module The Scan Module is a wireless device that is connected using the vehicle data cable to the vehicle and transmits vehicle data to the Diagnostic Tool To use the Scanner function the Scan Module must be paired with the Diagnostic Tool If the Scanner tries to communicate with the vehicle and the Scan Module is not connected to the vehicle a Connect Data Cable confirmation screen will display For Scan Module connection and operation information see Pairing The Scan Module on page 52 37 Scanner F
122. he most recent is at the top of the list when multiple documents are available Figure 10 14 Selecting a listed item opens the complete text of the recall or campaign TSBs are grouped by year select the plus sign alongside a year to expand the list Recalis 10 Campaigns 6 TSBs 444 NHTSA SAFETY RECALLS Ret Number Titte Pub Date O8E052000 EXTERIOR LIGHTING HEADLIGHTS 2006 08 25 07E106000 WHEELS CAP COVER HUB 2007 12 19 07E 083000 EQUIPMENT 2007 10 30 06 043000 FUEL SYSTEM GASOLINE 2006 05 22 06 026000 EXTERIOR LIGHTING 2006 03 23 only May be caused by water in fuel P5V379000 p5v379000 SERVICE BRAKES HYDRAULIC ANTILOCK 2005 08 29 M0V343000 POV2343000 WHEELHOUSE PLUG INSPECTION 11970 01 01 014159000 14159000 OUTBOARD SEAT BELT INSPECTION 11970 01 01 1034093000 3V094000 AMERICAN TECHNOLOGY INC WIRING HARNESS 1970 01 01 etects a lean fuel condition bank 1 leal _02V253000 NHTSA RECALL BULLETIN _ 1970 01 01 vapor canister and the fuel tank fora OEM CAMPAIGNS Ref Number Mide Pub Date 05089C 08089C SPECIAL COVERAGE ADJUSTMENT ANALOG ONSTAR DEACTIVATION 2008 11 18 lines vapor canister and fuel tank fora hoococ 105068C FRONT WHEEL SPEED SENSOR CORROSION 2008 03 06 1000646 000645 Special Policy Adjustment Electronic Diesel Fuel injection Pump Failure 2007 04 18 Repar Replace 010458 1010453 OnStar Global Positioning System GPS 2006 04 24 an fuel condition The PCM will il
123. he screen Select and hold the center of each red box that displays in sequence Touch the red square Figure 17 3 Sample calibration target Select OK to close the dialog boxes once the calibration is complete 187 Maintenance Diagnostic Tool Extended Desktop Touch Screen Calibration Special consideration must be given to calibrating the touch screen when the Extended Desktop feature of the Diagnostic Tool is used with an external monitor and the optional docking cradle If the standard calibration method does not restore touch screen accuracy to a Diagnostic Tool with extended desktop use one of the procedures that follow P To calibrate the touch screen without the Diagnostic Tool installed in docking cradle ls 5 Select Apply From the Windows toolbar select Start gt Control Panel gt Display The Display Properties dialog box opens From the dialog box select Settings gt Advanced The Default Monitor and Intel Driver dialog box opens From the dialog box select the Display Config tab From the Display Config tab select LVDS clone CRT from the Display Configuration dropdown menu Figure 17 4 Default Monitor and Intel Corporation US15 Embedded 6 AX E Display Attributes E Color Comection General Adapter Monitor f Tioman Sigh sragemerr E Drives Info 15 Display Config Display Stahuz Display Config LVDS clone CRT Primary Display LVDS Secondary Display CRT Display Configura
124. he toolbar select Menu gt HELP gt Version Info to confirm the new version number is installed en 16 4 Installing Software Upgrades gt This section is ONLY applicable if you are currently in the software subscription program NOTE It is recommended that you perform software upgrade installations Monday Friday during business hours to ensure customer care representatives are available for support The installation will take approximately 30 minutes If the installation is interrupted Contact Snap on Diagnostics Customer Care for assistance See the Snap on contact information at the front of this manual NOTE Before installing a software upgrade have your Scan Module and USB cable available The software upgrade may include firmware updates that need to be installed to the Scan Module To install a software upgrade 1 Select the software upgrade available message Figure 16 8 or the SST icon from the system tray i ShopStream Update Tool a Critical update available Click here to install 6 e 3O SS 8 s 07 em Figure 16 8 Typical upgrade installation message 184 ShopStream Update Tool SST Installing Software Upgrades 2 An upgrade installation window will display Figure 16 9 The following update has been downloaded sucessfully Bundle 14 4 VERDICT and VERUS Diagnostic Software i Upgrade Detail Install Now Install Later Figure 16 9 Typical upgrade installat
125. hortcut Button special functions 8 Enter Button 9 Camera shutter Button 10 Virtual Keyboard Button 11 Brightness Button 12 Power Button Figure 2 1 Model D7 front view 3 Introduction Features and Specifications Left Side Right Side 1 USB universal serial bus Ports 2 2 Head Phone Jack 3 Microphone Jack 4 DC Power Supply Input Jack 5 SD secure digital Card Port 6 Mini USB Client Jack Figure 2 2 Model D7 side views 1 Battery Compartment Cover 2 Kensington Lock standard security device connection device not included 3 Stylus 4 Camera Lens 5 Collapsible Stand closed 6 Docking Station Connection not shown Figure 2 3 Model D7 back view Introduction Features and Specifications Technical Specifications em Description Specification 7 inch diagonal LCD TFT Processor Intel Atom ca Communications a o o O Approximate 4 hour charge time with unit operating Supply Rating 19 VDC 3 24A 9 9 in 252 mm 6 8 in 173 mm Weight including battery Operating Temperature At 0 to 90 relative humidity non condensing Range ambient 32 to 113 F 0 to 45 C Storage Temperature At 0 to 70 relative humidity non condensing ambient 4 to 140 F 20 to 60 C Environmental This product is intended for indoor use only Conditions This product is rated for Pollution Degree 2 normal conditions 2 9 lb 1 32 kg Built in Stand The
126. i Search Were psosed to aeaee hal Boreal miss earth eche Hahay has been added lo Shooter delivering complete OGM amid a Truce topelber m 6 rude koa E a ma o bere for ders s yo ua Teen Mor Details Figure 10 10 ShopKey Pro Login Screen 138 FASTER EASIER SMARTER r SHOPKEYPRO Shoptiey Pro m here Farbe Sant and Mare nine han der belore 50 ct thop Can be mora producipts then er beire Moro info SureTrack Starting SureTrack from the Home Screen 10 4 Starting SureTrack from the Home Screen Selecting the SureTrack icon from the Home screen allows you to access SureTrack without connecting the scanner module to a vehicle This allows you to quickly access SureTrack diagnostic information at anytime A vehicle must be identified to access SureTrack 1 Select the SureTrack icon from the Home screen 2 Avehicle identification sequence begins if there is no active vehicle Follow the screen prompts to select the year make model submodel engine and system of the vehicle Figure 10 11 If an active vehicle is detected a confirmation message will display providing the following options a Select OK to continue with the identified vehicle b Select Cancel to identify a different vehicle ME gt Ask a Tech Do you want to load 2001 gt Chevrolet gt Tahoe Cancel f Figure 10 11 Active Vehicle Confirmation Message After the vehicle identification process is complete the SureT
127. ical connection The working range of the transmitter is about 30 feet 9 14 m Scan Module operations can be impacted when signal interference or some other condition disrupts or impairs the wireless communication network These interruptions are usually temporary and easily repaired Indicators of wireless communication interference include e Slow Scan Module response accompanied by Error 101 message e Slow Scan Module response accompanied by Error 404 message e Error Occurred Message when trying to use the Scan Module e Error Occurred Message after 20 or more minutes sitting idle particularly if the devices have been stationary 5 5 1 No Communication Message If the Scan Module is paired to the Diagnostic Tool and tries to communicate with the vehicle and the Scan Module is not connected to the vehicle a Connect Data Cable or no communication message displays A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the Scan Module The Scanner sounds a tone when the signal is lost The following conditions cause a no communication message to display e The Scanner is unable to establish a communication link with the vehicle e You selected a system for testing that the vehicle is not equipped with such as ABS e There is a loose connection e There is a blown vehicle fuse e There is a wiring fault on the vehicle or in the
128. ilable in this mode A short push of the F1 key does cause a beep to sound but the display remains unchanged A long push of the F1 key opens the alternate menu F2 Key A single press of the F2 key pauses or freezes the displayed value A second press returns the display to normal mode F3 Key and Range Key The F3 and Range keys select the measurement range F4 Key S Key Min Max Key and Graph Key The F4 S Min Max and Graph keys are nonfunctional in this mode 96 M2 Scope Meter M2 Scope Meter Operations 8 3 7 Oscilloscope The M2 Scope Meter has the ability to provide a two channel oscilloscope or waveform viewer The viewer becomes active when the rotary switch is turned to the scope position Figure 8 12 Sample oscilloscope rotary switch icon Figure 8 13 Sample scope setting Soft key functions are unique when performing oscilloscope tests In this mode there are seven available setting ranges for the F2 F3 and F4 keys Pressing the F1 key scrolls up through the list of settings and pressing the S key scrolls down through the list The F1 area on the screen shows which of the six settings is currently active Figure 8 14 Available scope functions are shown in the table below Pett B Scrollup Scroll on pa om Display Ch1 Display Ch2 Check scales t See page 100foracronymdefiniions Semen t See page 100foracronymdefiniions 100 for acronym definitions 97 M2 Scope Meter M2 Scope Meter Operat
129. in chronological order SureTrack Pulse displays a list of recent Questions and Fixes posted by active Community members 143 SureTrack Using the SureTrack Website Leaderboard e The Leaderboard shows the top ranked SureTrack community members Community members are awarded points for answering questions and those that gather the most points show on the Leaderboard For additional information on asking questions see Ask the Experts on page 146 Leaderboard points are awarded as follows e 1 point is awarded for answering a question e 5 points are awarded if your answer is rated as a Good Answer by the Sure Track community member who asked the question e 10 points are awarded if your answer is rated as the Best Answer by the SureTrack community member who asked the question Bonus points are awarded for e An extra 15 points every time three Best Answers are provided in the week e An extra 10 points for a combination of 3 Good Answers and Best Answers per week NOTE O Answers can only be counted once for bonus points 10 5 3 Dashboard Selecting Dashboard displays search results for the active vehicle Search results may be listed in several categories not all categories are available for all vehicles Tabs across the top allow you to select results by category e g SureTrack Component Test and Library SureTrack Tab The SureTrack tab displays the following information e Tips presents a lis
130. ing allows you to perform circuit continuity tests and perform a forward drop test to check the operation of a diode Figure 8 9 Continuity and diode check selected The S key is the only soft key that is operational in continuity and diode mode Pressing the S key switches between the continuity test and diode test settings Continuity is the default setting When testing continuity the M2 Scope Meter sounds a beep if a short circuit is detected continuity between the two test leads When testing a diode the M2 Scope Meter induces a current to the device under test and measures the resultant voltage drop across the device 8 3 5 Auxiliary This selection allows you to select between three auxiliary tests current amperes temperature and pressure Approved probes sensors and transducers must be used in order to obtain valid measurements Figure 8 10 Sample auxiliary selected 94 M2 Scope Meter M2 Scope Meter Operations Brief explanations of the soft key functions are provided below refer to Volts DC on page 87 for more detailed descriptions F1 Key The F1 key switches between normal and relative readings A short push of the key resets the reading a long push opens the alternate menu F2 Key A single press of the F2 key pauses or freezes the displayed value A second press returns the display to normal mode F3 Key and Range Key The F3 and Range keys select the measurement range which varies with the
131. ing into contact with the product before operating We suggest you store a copy of each manual near the product in sight of the operator For your safety read all instructions Use your diagnostic tools only as described in the tool user s manual Use only manufacturer recommended parts and accessories with your diagnostic tools This product is intended for use by properly trained and skilled professional automotive technicians The safety messages presented throughout this manual and the accompanying Important Safety Instructions manual are reminders to the operator to exercise extreme care when using this product There are many variations in procedures techniques tools and parts for servicing vehicles as well as in the skill of the individual doing the work Because of the vast number of test applications and variations in the products that can be tested with this instrument we cannot possibly anticipate or provide advice or safety messages to cover every situation lt is the responsibility of the automotive technician to be knowledgeable of the system being tested It is essential to use proper service methods and test procedures It is important to perform tests in an appropriate and acceptable manner that does not endanger your safety the safety of others in the work area the equipment being used or the vehicle being tested lt is assumed that the operator has a thorough understanding of vehicle systems before using this product Unde
132. ing on the manufacturer and model e Actuator Tests similar to functional tests checks the operation of certain actuators such as solenoid valves and relays e Memory Resets allows you to reprogram adaptive values for certain components after making repairs Selecting opens a submenu These options are found on the Functional Tests Menu for some models e System Tests provides specific subsystem testing Performing these tests is similar to functional tests e Generic Functions lets you access certain available Generic OBD II functions from a proprietary menu 1996 and newer vehicles only e Troubleshooter provides step by step procedures integrating parameter data and retrieving trouble codes when appropriate for specific symptoms of the identified vehicle Data Display Depending upon the test vehicle this selection may appear as Data Data Display Data Only Data No Codes or something similar All are similar Selecting has one of the following results e A submenu of data viewing choices displays e Vehicle data displays A submenu displays when more than one data viewing mode is available on the identified vehicle On some models the engine must be started or cranked before data can be displayed For these models a Waiting to Communicate message displays if the engine was not cranked or started Data Screens When a Data selection is made the screen displays the data list for the selected module The items
133. ing the last drive cycle but need to be met on two or more consecutive drive cycles before the DTC actually sets The intended use of this service is to assist the service technician after a vehicle repair and after clearing diagnostic information by reporting test results after a single driving cycle e If atest failed during the driving cycle the DTC associated with that test is reported If the pending fault does not occur again within 40 to 80 warm up cycles the fault is automatically cleared from memory e Test results reported by this service do not necessarily indicate a faulty component or system If test results indicate another failure after additional driving then a DTC is set to indicate a faulty component or system and the MIL is illuminated 6 1 2 Global OBD Il Clear Codes This option is used to clear all emission related diagnostic data such as DTCs freeze frame data and test results from the memory of the selected ECM Although OBD Direct only displays generic OBD II data clearing codes erases all of the stored data including any enhanced codes A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data Select Yes on the confirmation screen to continue Refer to Codes Menu on page 44 and the Global OBD Vehicle Communication Software Manual for additional information 6 1 3 Readiness Monitors Use this menu option to check the readiness of the monitoring system An OBD I
134. inks Hyperlinks or links that take you to other related articles procedures and illustrations are available in electronic documents Blue colored text indicates a selectable hyperlink Example IMPORTANT Read all applicable Safety Information before using this tool 1 1 7 Tool Help To display help topics for this tool select a help option from the Help menu Introduction This chapter introduces the basic features of the Diagnostic Tool including the control buttons data ports battery pack and power sources Your Diagnostic Tool is a specialized personal automotive diagnostic solution that combines information with test instrumentation to help you diagnose symptoms codes and complaints quickly and efficiently There are three main components to the system e Diagnostic Tool central processor and monitor for the system e Scan Module wireless device for accessing vehicle data e M2 Scope Meter wireless device for sampling circuits and signals This manual describes the operation of these three devices and how they work together to deliver diagnostic solutions 2 1 Features and Specifications 2 1 1 Diagnostic Tool 1 O 00 lo 0 1 _ _ 2 kiai 1 Audio Speaker 2 Battery Status Indicator LED light emitting diode 3 Microphone 4 Hard Drive Activity LED 5 Directional Buttons left 4 right gt up 4 down 6 Stylus lanyard anchor post 7 S S
135. int Cause Correction format About SureTrack Tips SureTrack Tips are concise and complete descriptions of a real fix for a particular vehicle repair issue A SureTrack Tip is a combination of proven fixes and vehicle specific data we have collected and analyzed into an all in one information source to help you fix vehicle problems quickly and easily Figure 10 16 On SureTrack you can search for Tips or enter your own Tip to help other community members resolve vehicle issues There are 3 types of Sure Track Tips e Snap on Certified Tips these proven tips have gone through rigorous review by experts e Real Fix Tips these tips are gathered from actual shop repair orders and are presented in an easy to understand Complaint Cause Correction format e SureTrack Community Tips these are Tips that have been created by members of the Sure Track community If you have a new fix to a specific problem you can create a Tip to share this information with other technicians See Enter a Tip on page 148 145 SureTrack Using the SureTrack Website Component Test Tab The Component Test tab on the Dashboard page provides specific component operational information on how to locate the component on the vehicle how to set up a meter to test the component the best place on the vehicle to connect the meter component connector pin assignments and what readings you should expect to see Library Tab The Library tab on the Dash
136. ion Features and Specifications 2 1 2 Scan Module Wireless Top Bottom Front 1 Data cable connector 2 Memory card port remove protective hand grip for access 3 Bluetooth LED green 4 Communication issue LED red 5 Vehicle power LED green 6 Universal serial bus USB jack remove protective hand grip for access Figure 2 4 Scan Module Wireless Communication The Scan Module is a wireless communications device that transmits vehicle data to the Diagnostic Tool without a physical connection A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the Scan Module The Scanner sounds a tone when the signal is lost Introduction Features and Specifications Technical Specifications Description Specification Wireless Bluetooth 2 0 Technology USB Power 5V 500mA Data Cable Connector 8V to 32V Maximum 12 Watts Power Width 8 04 in 204 3 mm eight feen ermm 1 66 in 42 1 mm Weight 0 9 Ib 0 9 lb 0 408 k9 kg An Temperature C i O to 90 relative humidity non condensing Range ambient 32 to 113 F 0 to 45 C Storage Temperature At 0 to 70 relative humidity non condensing ambient 4 to 140 F 20 to 60 C Environmental This product is intended for indoor use only Conditions This product is rated for Pollution Degree 2 normal conditions Power Sources The Scan Module operates on 12V or 24V vehicle
137. ion to basic ignition testing ILLUSTRATED TERMS 8 DEFINITIONS provides definitions of terms drawings and tips associated with guided component testing NO START BASICS provides a guideline for diagnosing a no start condition 02 SENSOR and FEEDBACK SYSTEM ANALYSIS displays the guided component test meter in the live graphing mode with O2S test tips to help you understand the fundamental concepts of O2S diagnostics TEST TIPS gives on screen instructions for performing specific Guided Component Tests along with drawings and tips 20 MINUTE CURRENT RAMP CLASSES provides an introduction to current ramp testing Theory And Operation provides basic theory and operation information for related components Snap on Automotive Theory Selecting the Snap on Automotive Theory option provides you basic operation theory and testing information on various systems such as Air Conditioning Diesel Particulate Filters High Intensity Discharge Headlights Supplemental Restraint Systems Diagnosing Battery Draws Electronic Parking Assistance Class LIN Bus Tire Pressure Monitoring 74 Guided Component Test Operations Vehicle Identification 7 1 2 Creating a Favorites List Once a Guided Component Test database is loaded a list of manufacturers displays This list is often long and includes makes that are not frequently used A toolbar at the top of the screen allows you to custom configure t
138. ion window Select an installation option to continue Upgrade Detail opens a PDF file describing the details of the software upgrade including any accessories that may be required Install Now starts the software upgrade installation Proceed to step 3 Install Later closes the upgrade message The upgrade available message reappears at a later time as a reminder NOTE If Install Later is chosen you can select the SST icon from the system tray to restart the installation at anytime 3 Close the ShopStream Diagnostic Suite application The ShopStream Diagnostic Suite should remain closed until the software installation has completed Follow the on screen instructions to complete the installation After the installation is complete open the ShopStream Diagnostic Suite application Select Scanner from the Home Screen if a Scan Module firmware update has been received a Scan Module firmware update message will display proceed to Updating Scan Module Firmware on page 60 lf the Scanner opens normally and no update message is displayed proceed to step 7 Turn the diagnostic tool off then turn it on re boot From the toolbar select Menu gt HELP gt Version Info to confirm the new version number is installed To activate your SureTrack access that comes with your new software upgrade see Sure Track Authorization and Registration on page 132 185 Maintenance This section covers how to
139. ions Display Selections With the scope in the display mode the soft keys perform the following functions e F2 the first press pauses data collection to allow closer examination of the waveform the second press restores data collection e F3and Range each press of the F3 key advances up to the next available scale which is the value of the voltage displayed vertically on the screen The currently selected scale is shown at the top of the screen The Range key moves incrementally down through the list of available scales e F4 and Graph each press of the F4 key advances to the next timebase or sweep rate which is the time represented on the width of the display The currently selected timebase is shown at the top of the screen Use the Graph key to move incrementally down through the list of available time bases Press and hold the F4 key to return to the default setting 1 Mode 2 Scale 3 Timebase Figure 8 14 Sample display screen 98 M2 Scope Meter M2 Scope Meter Operations Trigger Selections Triggering allows you to set the scope so that it begins sampling and displaying a trace once predetermined signal conditions or triggers are met Triggering produces a much more stable waveform The trace always begins at the trigger point so the image does not appear to flicker or drift as it updates 0 60 80 100 NA F2 F3 F4 Trigger Slope Level Channel 1 Mode 2 Trigger channel 3
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141. iring on page 176 176 System Settings Operations Shop Information 15 2 Shop Information This option allows you to add personalized shop information that can be included on printed data files Selecting opens a form that can be filled in using the virtual keyboard Select OK when the form is complete and the information is saved P To add Shop Information 1 From the Home screen select System Settings 2 From the System Settings menu select Shop Information The Shop Information dialog box opens Figure 15 2 ae gt System Settings gt Shop Information A OK w Cancel Shop Name Shop Address City State Zip Shop Phone Shop Fax Slogan Comment Manager Name Manager Title Email Web Page Figure 15 2 Sample Shop Information dialog box 3 Select within any of the information fields and the virtual keyboard opens 4 Use the virtual keyboard to fill in the Shop Information form As an alternative you can connect a USB keyboard to a USB jack on the Diagnostic Tool and use it to enter information into the form NOTE O The screen does nat scroll Use the Top and Bottom icons on the right side of the virtual keyboard relocate the keyboard on the screen so that you can complete the form Figure 15 3 177 System Settings Operations Shop Information Comment Manager Name Manager Title Email Web Page Figure 15 3 Virtual keyboard Top and Bottom icons 5 Close the virtual keyboard and review the inf
142. iring is not necessary Although the discovery mode has been disabled the two paired devices automatically seek and find each other when they are both powered on The M2 Scope Meter becomes invisible to other Bluetooth devices whenever Bluetooth Discovery is disabled 5V Div Figure 8 25 Bluetooth Discovery shown disabled off 8 4 3 Remote Operation Once paired Once the M2 Scope Meter has been paired to the Diagnostic Tool the M2 Scope Meter can be remotely connected and operated at anytime using your Diagnostic Tool This allows you to use the M2 Scope Meter in stand alone mode and quickly switch to remote mode as needed The M2 Scope Meter transmits data wirelessly to your Diagnostic Tool allowing you to use your Diagnostic Tool display to view and control the M2 Scope Meter P To remotely operate the M2 Scope Meter with the Diagnostic Tool 1 Set the M2 Scope Meter Rotary Switch to the Remote Functions position Figure 8 26 When the Rotary Switch is set to the Remote Functions position the M2 Scope Meter will attempt to communicate with a paired Diagnostic Tool If the M2 Scope Meter is paired with a Diagnostic Tool it will automatically connect to it if within range 107 M2 Scope Meter M2 Scope Meter Remote Operation Figure 8 26 Remote functions setting When the M2 Scope Meter is connected to the Diagnostic Tool all soft key controls on the M2 Scope Meter are inoperative as all controls of the
143. ive chemicals on the Scan Module 193 Maintenance M2 Scope Meter 17 2 2 Replacing the Protective Handgrip gt 17 3 17 3 1 The soft protective handgrip that covers the outer edges of the Scanner is easily replaced should it become worn or damaged Contact your sales representative for replacement parts To replace the protective handgrip 1 Disconnect the data cable and any other cables if attached to the Scanner 2 From the bottom of the Scanner gently lift up and out on one side of the handgrip to free it from Scanner housing 3 Repeat step 2 to loosen the other side of the handgrip 4 Lift the handgrip off of the Scanner housing NOTE The handgrip tapers toward the front of the Scanner housing Make sure the replacement handgrip is correctly oriented before attempting to install it 5 Fit the new handgrip over the top data cable end of the Scanner housing 6 With your fingers work the new handgrip onto the Scanner housing from top to bottom Make sure the tabs on the handgrip fit into the grooves on the housing M2 Scope Meter This section covers how to care for your M2 Scope Meter M2 Scope Meter Cleaning and Inspecting the M2 Scope Meter When using the M2 Scope Meter make sure to do the following e Check the housing wiring and connectors for dirt and damage before and after each use e Atthe end of each work day wipe the housing wiring and connectors clean with a slightly damp cloth
144. ixit gt i F P0101 Mass Air Flow Circuit Out of Range 137 Fix It J k F P0102 Mass Air Flow Circuit Signal Low 1 4 Fixit p pl ar ance l P0103 Mass Air Flow Circuit Signal High 49 Fixit gt O ee eee eee eee eee eee eee eee eee eee ee 0 z Figure 4 24 Sample code list and Sure Track information 44 Scanner Function Scanner Operation Clear Codes The Scanner clears trouble codes from the ECM memory on some vehicles If this function is not available on the test vehicle Clear Codes does not appear as a menu option GQ To clear codes 1 Select Clear Codes from the Codes Menu A confirmation message displays 2 Make sure any conditions shown on the confirmation message are met then select Yes A codes cleared message displays once the operation is complete 3 Select Continue to return to the Codes Menu Freeze Frame Failure Records This selection displays the DTC that was set along with corresponding data when the ECM commanded the malfunction indicator lamp MIL to turn on DTC Status This selection allows you to view the records of a particular DTC P To check DTC status 1 Select DTC Status from the Codes Menu The DTC Status entry field displays and the virtual keyboard opens Figure 4 25 2 Use the virtual keyboard to enter the characters of the DTC 3 Select the virtual keyboard Backspace icon if needed to erase a character
145. kes a few enemies tO sign up to get accent 10 MANMONA fone PACO and the Sure TICA ALCOR techninan Community diagnosis and repair SureTrack Pulse 4 New To SureTrack Popri moerid a DUETO about a 1994 Toya Carry LE 22 furthers ateweurd a quetion al a 994 Toyota Cary LE 22 VISFWAT rewered DATOS shout a 2005 Chrysler PT Crsser CT 24 We Have Answers Latest Fixes wew More Pare tS feed a 2013 RAM 3500 HD Gig Hoorn 6 7 vith thts oran How to rset ace Theat fing asked a quetion about a 1994 Toyota Carry LE 22 AMES avewered 8 Question about a 200 Hynd Sarka Fe 27 Tes 000 164 Latost Questions View More SCT WE GAMES a Question about a 199 Leas L 470 47 Tests And Procedures 630 346 Pera SSVENES A QIAN MAL 8 2004 Cheyuer PT Criar GT 24 Tre Seven 2418 MIG aches a Question aot A 1994 Toyota Camry LE 22 win mis message 22 Wi Nok start not ure wheve to go Worn here GTi ached a qarib ara a 2008 Cheyer PT Crumer GT 24 ECER arevered d Quet on stout a 200 Hunca Sarna Fe 27 MO bapan Mere Bing et ee Oe ee me me me a Oe ee A ss o e me et ee re eR me me em come et E OO tO men PO me OO Oe ee 070 ve mass Figure 10 2 Sure Track Website Login Page Join Now icon 133 SureTrack 10 2 SureTrack Log In 3 Enter your SureTrack authorization code Figure 10 3 waar a Tar mni Loge Tabular Display ee eT Aa bd Sraightionsard hinee tab display onganites results starting with ihe most fequenti replaced pa a
146. l keyboard if you want to rename the file 4 Use either the virtual keyboard or the dropdown menus to fill in the Year Make Component and Condition fields 5 Select the OK icon to change the name and return to the previous page The Cancel icon returns you to the previous page without changing the name 13 3 8 More Selecting the More icon opens a dropdown menu with two options e Shortcut creates a shortcut to the highlighted item on the Data Manager main screen A confirmation message displays when this option is selected e Email opens a new e mail message with the selected file attached The Diagnostic Tool must have an active e mail account to use this feature 161 Data Manager Operations Saved File Structure 13 4 Saved File Structure The Diagnostic Suite automatically creates folders to manage saved files Whenever 60 files are saved into any of the Data Manager menu option folders a new folder is created Folders may contain files for a day week month or a year An Older folder when available goes to the next higher level in the files structure menu Figure 13 7 EN gt Data Manager gt C Documents and Settings VerdictUseriMy Documents ShopStream Screenshots ETE u Open E New PI A TT El Week Beginning 2 26 2012 m Week Beginning 3 4 2012 En E Older Bo 20120308 1309 1 jpg 20120308 1311 1 jpg E 2o120308 1314 1 Jpg E 20120308 1327 1 Jpg E 20120308 1327 2 Jpg A mee 20120308
147. le enables the VERDICT to function as a digital multimeter DMM a graphing multimeter and a 2 channel oscilloscope when the Diagnostic Tool is wirelessly linked to the M2 Scope Meter 9 1 1 Capabilities The following tables detail the software and hardware capabilities Table 9 1 Multimeter sheet 1 of 2 i RES 1000V 1 5 of reading 3 digits 400mV 0 1mV 1 5 of reading 4 digits Volts AC 0 01V 1000V 40 E 0 01 Ohm 0 75 of reading 5 digits 400 400 Ohm 0 1 Ohm 4k 0 001k Ohm pa 0 5 of reading 3 digits Resistance 40k EL e a 0 01k Ohm 400k Ohm 0 1k Ohm av p 0 001V 1 0 of reading 3 digits Volts DC 2 0 of reading 4 digits 4M Ohm 0 001M Ohm 0 75 of reading 5 digits 40M Ohm 0 01M Ohm 0 001uF 3 0 of reading 15 digits Capacitance 0 01uF 5 0 of reading 15 digits Test voltage 111 10M Ohm 10M Ohm 600V DC or Peak AC 600V DC or Peak AC Scope Multimeter Operations Getting Started Table 9 1 Multimeter sheet 2 of 2 rs o Frequency 0 5 of reading 2 digits Test voltage Table 9 2 Scope conie renen Ch 1 red banana jack Each channel input is referenced to 9 Ch 2 green banana jack common ground input GND black jack Continuous sampling Sample Rate 20 mega samples per second MSPS mega samples per second Input Impedance Channel 1 and 2 9 1 2 Leads and Adapters The Scope Multimeter uses standard safety
148. lect COMPONENT INFORMATION from the component menu 78 Guided Component Test Operations Operations NOTE O An additional selection such as front or rear for an oxygen sensor 025 may be required before advancing to the component information screen The component information screen displays Figure 7 6 A scroll indicator along the right edge of the screen appears if there is additional information below what is on the screen 3 Gesture sweep to view any additional information 4 Select Back at any time to return to the previous screen 7 2 2 Tests The Tests section guides you through the process of performing test on a specific component lt also provides specifications tips on how and where to connect the test meter leads and also configures the multimeter or lab scope to perform the selected test Once a test vehicle is identified you can select a component from the available tests list To select a test 1 Select a component from the list 2 Select TEST to open the list NOTE More than one selection is available in some instances For example a primary and a secondary tests selection display when ignition tests is selected The list shows all of the tests available for the selected component choices vary by make model and year Selecting some tests open an additional submenu similar to the one shown in Figure 7 7 when more than one option is available Ye E gt Guided Component Tosts gt 07 SENSOR TES
149. lecting Functional Tests opens a menu of test options that varies by make and model Selecting a menu option either activates the test or opens a submenu of additional choices Follow all screen instructions while performing tests How and what information is presented on the screen varies according to the type of test being performed IMPORTANT Do not enter any functional tests while driving on a road test During some functional tests the ECM makes changes to ignition timing fuel delivery and other engine functions which may affect engine operation and vehicle control Some toggle and variable control tests display functional test controls at the top of the screen with data stream information below Figure 4 27 46 Scanner Function ere T gt Scanner gt Engine gt EGR CONTROL 3 E Exit A gk Custom HO2S B2 S1 mV HO2S B2 S2 mV INJ PW B2 mS LT TRIM 1 TRIM 2 LT TRM AVGI Scanner Operation TPS e HO25 B1 51 mY o HO S B1 S52 mV Pal INJPWB1 mS a ST TRIM 1 sr ST TRIM 2 a ST TRIM 2 0 gt ST TRM AVG O ST TAM AVG Figure 4 27 Sample functional test controls Functional test controls allow you manipulate the test signal as shown in Table 4 4 Table 4 4 Functional test control icons Test Change List 47 Moves focus back to the data list Allows you to switch data lists Allows you to select which parameters display during the functional test S
150. les bidirectional control of the ECM so that the Scanner is able to transmit control commands to operate the vehicle systems This function is useful in determining how well the ECM responds to a command Available options vary by make model and year of the test vehicle Select a test and follow the on screen instructions 09 Read Vehicle Identification This selection displays the vehicle identification number VIN the calibration identification and the calibration verification number CVN of the test vehicle 09 In use Performance Tracking This selection displays the In use Performance Tracking of monitored data It is basically a record of the number of times each of the monitor tests have been completed 0A Emission Related DTC with Permanent Status This service displays a record of any permanent codes on late model vehicles if the vehicle supports Service 0A A permanent status DTC is one that was severe enough to illuminate the MIL at some point but the MIL may not be on at the present time Whether the MIL was switched off by clearing codes or because the setting conditions did not repeat after a specified number of drive cycles a record of the DTC is retained by the ECM Permanent status codes automatically clear after repairs have been made and the related system monitor runs successfully 6 2 2 Connector Information This option opens the same database of vehicle diagnostic connector locations as di
151. lls the screen Show TOC Opens the contents and search column if they have been hidden Closes the help file and any other open modules and returns you to the Home screen 174 15 1 System Settings Operations Selecting System Settings from the Home screen opens a menu with two options e Paired Devices Paired Devices allows you to check the status and pair wireless devices to the Diagnostic Tool e Shop Information Shop Information allows you to create and edit a personalized header that is included on printed documents Paired Devices Wireless devices communicate with the Diagnostic Tool to allow you work and access data remotely while working on a vehicle Wireless devices such as the Scan Module and M2 Scope Meter need to be paired or synchronized the first time they are used together To check the devices paired to your Diagnostic Tool 1 Select System Settings gt Paired Devices The paired devices screen opens Figure 15 1 The Paired Devices screen lists all of the devices paired to the Diagnostic Tool and also indicates whether or not there is active communication occurring E System Settings gt Paired Devices Back Paired Devices igi VERDICTS3 000045 VERDICTM2 301008 Figure 15 1 Typical Paired Devices screen 175 System Settings Operations Paired Devices The Hardware Status indicators in the lower right corner of the Home screen provide a quick reference to wireless d
152. main functions of SureTrack 2 Header Bar located across the top of the page used to select vehicles and perform keyword searches 3 Main Screen the center portion of the page presents content based on the vehicle attributes and keywords selected 4 Logout icon select to log out of SureTrack 5 FAQ icon select to open the frequently asked questions page 6 Hide Show icon toggles the Navigation Bar display between icon and text views 140 SureTrack Using the SureTrack Website Main Screen The Main screen is the active field that displays search results SureTrack Tips and other data that is available for the vehicle The display varies depending upon which Navigation Bar function is active The Main screen also has tabs that allow you to switch between functions Which tabs are avallable depends upon which function is selected on the Navigation Bar Header Bar The Header Bar consists of two rows of options that run across the top of the page The upper row may include e Select Vehicle Change Vehicle icon e Active vehicle description e TSB Recall Campaign icon The lower row may include a series of tabs that allow you to switch between functions and a search field for entering keywords to locate information What is available from the tabs changes depending upon which function is selected on the Navigation Bar Select Vehicle Change Vehicle The Select Vehicle Change Vehicle icon is used to iden
153. module ECM or a submenu of DTC viewing options Submenu options may include e Trouble Code Information opens a list of codes in ECM memory e History Codes opens a list of codes whose symptoms are not currently present History codes indicate an intermittently occurring problem e Failed This Ignition opens a list of codes that set during the current ignition cycle e MIL SVS or Message Requested displays ECM requests to light the malfunction indicator lamp MIL or service vehicle soon SVS lamp or display a driver information alert e Last Test Failed displays a complete list of failed tests e Test Failed Since Code Cleared displays a list of tests that failed since the last time codes were cleared from ECM memory If SureTrack optional is active and data is available for a selected DTC additional troubleshooting information from SureTrack e g Common Replaced Parts data Figure 4 24 Real Fix and Related Fixes will also be available For additional information about using SureTrack see Sure Track on page 132 A code list includes the DTC a brief description and a SureTrack Fix It icon that opens a submenu allowing you additional information about the DTC Figure 4 24 arr gt Scanner gt Engine gt Codes Sure Track Back Print eu gt Rusiil cr HUU r Common Replaced Parts Based on 41 Repairs Airflow Sensor All Powertrain Codes Y P0100 Mass Air Flow Circuit Malfunction y F
154. n Selecting either color option Edit Plot Color or Edit Background Color opens a standard color selection dialog box Select a color then select OK to close the dialog box The Show Grid icon is used to switch a background grid pattern on the data graphs on and off e To switch the grid on select to highlight Show Grid then select Accept e To switch the grid off select Show Grid twice so it is not highlighted then select Accept The Samples After Trigger setting determines how many data samples are recorded following a triggering event The highlighted samples icon indicates the number of frames that are included in the recording after a triggering event The sweep options let you choose the amount of data that displays across the graph Values are in sample points or frames of data A frame of data equals one complete transmission of the serial data by the electronic control module Graph View Graph View allows you to simultaneously display up to 16 parameter graphs Figure 4 6 The graphs must first be opened in the data list in order to be included when Graph View is selected from the toolbar The display defaults to a single graph if more than 16 graphs are open when the toolbar icon is selected Should this happen return to the data list and close some of the graphs A toolbar in Graph View allows you switch scale and sweep values on and off and to return to the List View The Data Buffer toolbar at the base of the screen remai
155. n Bluetooth LED on the front of the Scan Module is flashing If there is no connectivity perform the Recovery Procedure on page 57 Paired and Communicating The three light emitting diodes LEDs on the faceplate of the Scan Module let you know ata glance whether or not there is an active connection between the two modules The two green LEDs Vehicle Power and Bluetooth both flash on and off when the Scan Module and Diagnostic Tool are actively communicating through a wireless connection The red Communication LED flashes on and off when the Scan Module is performing an internal self test and is illuminated continuously if a failure is detected Figure 5 6 1 Vehicle Power green LED flashes during wireless communications 2 Communication red LED illuminates if there is a communications failure 3 Bluetooth green LED flashes during wireless communications Figure 5 6 Scan Module LEDs 56 Scan Module Operation Troubleshooting Each LED can be in one of three states off lit solid or flashing Interpret as follows e Vehicle Power Off vehicle power is not being supplied to the Scan Module through the data cable On Solid the Scan Module is being powered by the vehicle but not communicating with the Diagnostic Tool Flashing the Scan Module is being powered by the vehicle and is communicating with the Diagnostic Tool e Communication Off normal state no errors detected On Solid
156. n and Registration SureTrack is included with current Diagnostic Tool system software To use SureTrack you must have the current software upgrade installed on your Diagnostic Tool As a reminder to keep your software current and retain your access to SureTrack software upgrade reminder messages will display periodically when new software upgrades are available Figure 10 1 To purchase software upgrades or join the software subscription program see your Snap on Representative Selecting OK will close the message box until the beginning of the next month when it will appear to remind you again Selecting Snooze 1 Week will close the message box for approximately one week and then it will re appear A new diagnostic software upgrade is available See your Snap on representative for details Figure 10 1 Software Upgrade Reminder Message 132 SureTrack SureTrack Authorization and Registration 10 1 1 SureTrack Authorization Code When you purchase a software upgrade from your Snap on Representative you will receive a SureTrack authorization code The authorization code is printed on your sales receipt Authorization codes are 12 digit aloha numeric codes e g 123ABCAP4 US NOTE If you are currently in the Software Subscription program you will receive your SureTrack authorization code by mail upon the new software upgrade release Subscription software upgrades are installed using the Subscription Upgrade Manag
157. n the toolbar are described in the table below Table 3 3 sheet 1 of 2 Name ton Description e man Selecting this icon returns you to the Home screen from any test Selecting this icon opens and closes the standard Windows toolbars at the top and bottom of the screen which allow you access to the Windows desktop Desktop 15 Basic Operation and Navigation Basic Navigation Table 3 3 sheet 2 of 2 Mame om Description Selecting this icon opens a menu that provides information and basic operations and features for the current screen P The currently identified vehicle is shown to Change Vehicle Y the right of the icons selecting allows you to D change the identified test vehicle rer Selecting the icon opens an editable View Record y worksheet of vehicle records Indicates the connectivity status of the Scan Module Hardware Status Indicates the connectivity status of the Scope Multimeter Menu Options The Menu icon on the Toolbar at the base of the display screen opens a list of basic operations and features The list of options varies depending upon which module or tool function is active Selecting a menu item opens a submenu of choices and some submenus also open an additional menu A right arrowhead indicates additional choices are available Touch an item to select it The following Menu options are available from the Home Screen e Safety Information opens the Importa
158. nected cable or a peripheral such as a printer is powered off 4 2 2 Making Selections The Scanner interface is a menu driven program that presents a series of choices one at a time As you select from a menu the next menu in the series displays Each selection narrows the focus and leads to the desired test Use your fingertip or the stylus to make menu selections 23 Scanner Function 4 2 3 Scanner Screen Layout Basic Operation and Navigation The Scanner screens typically include three sections Figure 4 2 tart gt Scanner gt Engine gt ENGINE DATA 1 1 S e Exit F Custem P Alarms yP Properties P IE Save Print More TPS IPS V HO2S B1 51 mV HO2S B2 S1 mV HO2S B2 S2 mV Ho s B1 S2 mV a NJ PW Blims ST TRM AVGI LT TRM AVG ST TRM AVG2 2 LT TRIM 1 E o O mn 1 Scanner Toolbar 2 Main Body 3 Lower Toolbar Py Figure 4 2 Scanner screen layout Scanner Toolbar The Scanner toolbar contains a number of icons that allow you to configure the displayed data and to exit The table below provides a brief explanation of the Scanner toolbar icon operations Table 4 1 Scanner toolbar icons sheet 1 of 2 DCI IO Exit Graph View Properties 24 Closes the current test and returns you to the menu When available returns to the previously viewed screen Allows you to select which parameters are displayed
159. nfinite See Resistance on page 93 Performs dual tests circuit continuity and diode test forward drop The S special function soft key switches between the two tests See Continuity and Diode Check on page 94 Performs three auxiliary tests current amperes pressure and temperature The S special functions soft key switches between the three tests Pre approved sensors must be used in order to take valid measurements See Auxiliary on page 94 Measures capacitance in nanofarad nF millifarad mF and microfarad uF See Capacitance on page 96 Configures the M2 Scope Meter to perform as one or two channel oscilloscope or waveform viewer See Oscilloscope on page 97 Configures the M2 Scope Meter to be connected wirelessly to a Diagnostic Tool The display is transmitted to the Diagnostic Tool screen All soft key controls on the M2 Scope Meter are inoperative when the rotary switch is in this position See Remote Functions Setting on page 103 85 M2 Scope Meter M2 Scope Meter Controls and Features 8 2 2 M2 Scope Meter Soft Keys The eight soft keys located above the rotary dial on the M2 Scope Meter are used to initiate a variety of additional functions while performing meter tests The functionality of the soft keys varies according to what type of tests are being performed as determined by the position of the rotary switch Some of the soft keys do not function for certain test modes
160. ng Range Communication Screens When the M2 Scope Meter Rotary Switch is positioned in the Remote Functions position and the Diagnostic Tool is turned on a communication indicator screen is displayed One of two screens are used to indicate the current communication status of the M2 Scope Meter The working range of the transmitter is about 30 feet 9 14 m A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the M2 Scope Meter The M2 Scope Meter will sound an audible alarm beep and the Diagnostic Tool will display a warning message when the signal is lost A red graphic image indicates that the devices are paired but not communicating Figure 8 27 If the two devices are out of range of each other the paired not communicating screen displays on the M2 Scope Meter and a message displays on the Diagnostic Tool This is a self correcting condition simply bring the two units closer together and the communications link will reestablish itself momentarily Figure 8 27 A blue graphic image indicates that the devices are paired and communicating Figure 8 28 When the M2 Scope Meter function is selected on the Diagnostic Tool the M2 screen changes to indicate the devices are communicating A screen with a blue graphic image indicates the two paired devices are connected and capable of communicating with each other Figure 8 28 109 Scope Multimeter Operation
161. njury equipment damage or circuit damage IMPORTANT If arrows are displayed in the live voltage values discontinue circuit testing Correct an out of range condition by selecting a scale setting appropriate for the signal being sampled See Trace Controls on page 124 for more information 123 Scope Multimeter Operations Operations 9 3 3 Scope and Multimeter Setup The following sections explain how to adjust the scope and multimeter for the specific type of signal being sampled Most of these setup operations are available from the toolbar Trace Controls The Traces controls are used to adjust individual characteristics of how the signal is sampled and displayed for each trace The more commonly used trace settings can also be made from the Trace Details area of the touch screen see Trace Details on page 118 Trace Details offers a shortcut to some of the operations described in the following sections P To adjust trace controls 1 Select Setup from the Scope Multimeter toolbar The Scope Multimeter Preferences dialog box opens 2 Double tap Traces to open the submenu 3 Select the tab for the trace to be configured from the submenu The traces dialog box displays Figure 9 11 1 2 3 4 i Scope Mugfineter Trace Setup Trace 1 Trace 2 Trace 1 Selup Test Lead Volfs DC Trace 1 Display Displayed DO Inverted E Back Exit 2 1 Trace tabs 2 Trace Probe icon 3 Trace Scal
162. nostic Tool on and off All other tool operations are controlled through the touch screen 12 Basic Operation and Navigation Basic Navigation 3 2 2 LED Indicators There are two light emitting diodes LEDs on the front face of the Diagnostic Tool see Figure 2 1 on page 3 for locations e Battery Status Indicator LED this Diagnostic Tool uses three colors to show the battery and power status as follows Green indicates either a battery with a full or nearly full charge or the Diagnostic Tool is being powered by the AC DC Power Supply Orange indicates a battery that is charging An orange LED that fades on and off at three second intervals indicates the Diagnostic Tool is in Standby mode Red indicates a low battery 15 of capacity or less e Hard Drive Activity LED illuminates when the central processing unit CPU is reading or writing to the hard disk drive HDD 3 3 Basic Navigation 3 3 1 Starting the ShopStream Diagnostic Suite Program The ShopStream Diagnostic Suite program is automatically started when the Diagnostic Tool is turned on through the Windows start up folder function After the program has started the ShopStream Diagnostic Suite Home Screen displays see Home Screen Layout on page 14 The application runs as a normal Windows program and it s window can be minimized resized and closed like any other Windows program To access the Windows desktop minimize the program window If the prog
163. ns active NOTE The screen does not scroll in Graph View mode it adjusts to show only the selected parameters gt Scannor gt Engine gt ENGINE DATA 1 Sweep List View Figure 4 6 Sample Graph View screen Graph View mode can also be engaged from the custom data list configuration screen Refer to Custom on page 25 for details 28 Scanner Function Basic Operation and Navigation Save The Save icon is used to record movies of vehicle datastream values Saved files and be helpful when trying to isolate an intermittent problem or to verify a repair during a road test P To save a movie e Select Save A save movie dialog box displays while data is being saved The movie is saved when the message box disappears SS gt Scanner gt Engine The file is available through DataManager and is located in the Scanner Data Folder Fila name 2005 Subaru Forester 2014 03 17 19 56 pids Figure 4 7 Sample save dialog box To open saved Scanner data files from the Home screen select Data Manager gt Scanner Data Folder see Scanner DataViewer Operation on page 163 Print Selecting Print from the toolbar opens a standard Windows Print dialog box Select from the options as needed to print the current frame of data Hame Microsoft APS Document Wintes iv Properties Status Read Type Miciosolt SPS Document Wiber Where PSPot Comment Figure 4 8 Sample print dialog box 29 Scanner Function
164. nse Status PostCode Figure 12 2 Sample vehicle history worksheet 152 Vehicle History Operations Screen Layout NOTE O The virtual keyboard automatically opens the first time you select within one of the data fields 3 Use the virtual keyboard to enter information in the data fields 4 Select Save amp Close on the toolbar to save the changes you made and return to the Vehicle History screen Use the Back icon on the toolbar to return to the Vehicle History screen without saving the changes you made Delete Use the Delete icon to remove unwanted items from the Vehicle History list Simply highlight the item to remove then select Delete Search and Show All Selecting Search opens a dialog box that allows you to search Vehicle History items by category You can search for data in the following categories Year Make Model Color Customer License State Technician P To search 1 Select Search on the Vehicle History toolbar to open the search window 2 Select within the text field of the search window to open the virtual keyboard Figure 12 3 Search View Figure 12 3 Sample Search dialog box 3 Enter the search criteria using the keyboard There is no need to identify the category just enter the search item 153 Vehicle History Operations Screen Layout 4 Select Search twice The first tap closes the keyboard the second tap starts the search The displ
165. nt Safety Instructions document e Help allows you to view supporting documentation selecting opens a submenu Safety Information Selecting Safety Information opens a PDF copy of the mportant Safety Instructions that are included in your Diagnostic Tool kit The mportant Safety Instructions document should be read and understood prior to using the Diagnostic Tool Help A variety of utilities and additional resources are available through the Help menu Basic menu options which are available for all modules include e User Manuals e Version Info e Activation Status User Manual This option opens this document which provides overall navigation and operation information for the Diagnostic Tool 16 Basic Operation and Navigation Basic Navigation Version Info This option opens a window showing the version of the software and a copy of the Software License Agreement Select OK to close the window Activation Status This option opens a dialog box with version and licensing details for the system and activation status for the Diagnostic Tool and all other modules 3 3 5 Windows Toolbar This is the standard Windows toolbar Your Diagnostic Tool is a fully functional personal computer based on the Windows Embedded Standard operating system Refer to Microsoft documentation for additional information Windows System Tray ShopStream Diagnostic Suite Programs The Windows system tray may contain standard Windows applicati
166. nt position of the cursor in the data file The cursor can be repositioned during playback or when paused by selecting and dragging Use the scroll bar right side to vertically scroll through the parameter list and graphs Fle Veew Took Help SeExit QuHidePiIDList 71 M2 Bs FA LO Be Hs Biz ALE Scale 4 Sweep AE 3 ee ER STW CN AVANCE Compipis Lipi Cusiom Lisi ENAS Gr iF O EN ADVARE in 670 ine GOT Min Mar 49 Cunt 17 5 ail Value e J j J lin J BAT gt ENG SPD adi l l Md ima 282 DO 4 t P A CALG LOAD W T yji H T 6 20 qA Ep ne 20 TY k ve a t T PO imon o MP ba E E a ti oa D ELA Min 15 Mex 100 Current 36 1 Cursor 2 Scroll bar 3 Slider bar Figure 13 17 169 Data Manager Operations Scanner DataViewer Operation 13 5 4 Customizing the Display The parameter text list left side displays parameter names and current values The display can be customized by selecting and dragging parameters from the text list or graph display to a different location in the text list or in the graph display Figure 13 18 The highlighted parameters in the text list indicate which parameters are displayed as graphs NOTE The parameter text list is sortable by name and value Select Name or Value at the top of the list to change the sorted view fle Mew look Help E Exit O Hide PID List M1 2 Ma Ma Ho Mo Pa M12 B16 Scale jt Sweep PGA o r z ER TH G
167. ntinue to return to the System menu OBD Diagnose Selecting OBD Diagnose opens a menu with the following options e Start Communication begins the test session e Connector Information provides data link connector DLC location details for most models e Manual Protocol Selection allows you to select which protocol to use 66 OBD Direct Operations OBD Diagnose 6 2 1 Start Communication Use the following procedure to conduct an OBD Direct test session P To perform an OBD Direct Test 1 Select Start Communications from the OBD Direct menu A generic connection message will display Figure 6 4 connect the Scan Module to the test vehicle as instructed nreti gt Scanner gt System Menu e Continue Figure 6 4 Sample generic connection message 67 OBD Direct Operations OBD Diagnose 2 Select Continue A communications message that shows how many ECMs were detected Which ECM is communicating and which communication protocol is being used Figure 6 5 i At gt Scanner gt Start Communication ECU Protocol Information Number Of Detected ECU s 1 Active Protocol SAE J1850 VPVV ID 511 Engine Controller Figure 6 5 Sample communication message 3 Select Continue and a menu of available tests displays Figure 6 6 S Ar gt Scanner gt Start Communication Back Select Service Readiness Monitors MIL Status Fast Track Troublesho
168. nts or alternate leads of unknown origin e Use only Snap on suggested components that are in good working order Do not use components that show extreme wear or are visibly damaged Make sure the components are properly rated for the task e Always examine the instrument for signs of damage before use Do not use devices that show cracks or other defects that may allow for high voltage exposure Electrical shock can cause personal injury equioment damage or circuit damage Risk of equipment or circuit damage e Read the Safety Information provided for important warnings on the use of this product e Disconnect test leads from any circuit being tested before changing functions Always disconnect the live test lead before disconnecting the common test lead e Never perform resistance diode or polarity tests on a live circuit e Unless specifically directed by the test procedure make sure the ignition is off before connecting or disconnecting connectors or any vehicle electrical terminals e Remove the amp probe when not in use Do not create an electrical connection between battery terminals with a jumper wire or your scopes and or meters e Do not ground any electrical terminal that has or may have power e Do not allow battery gases or acid to contact tester housing Improper use can cause equipment or circuit damage 110 Scope Multimeter Operations 9 1 Getting Started Getting Started The Scope and Multimeter modu
169. of this manual 12 5V Div Figure 8 16 Sample preset Preset A F2 screen P To select a preset 1 Use the F1 or S key to navigate to either Preset A or Preset B 2 Press F2 F3 or F4 to load the desired preset The selected preset loads and the meter is ready for testing The F2 F3 and F4 fields on the screen are acronyms for the type of test the preset is configured to perform Interpret as follows e Preset A CGIl amp S ground controlled injectors and solenoids LF AC low frequency alternating current signals HF AC high frequency alternating current signals e Preset B PCI amp S power controlled injectors and solenoids LF DS low frequency digital signals HF DS high frequency digital signals Values for the available presets are shown in the table below Postion Timebase Scale Trigger Couping Slope 100 M2 Scope Meter M2 Scope Meter Operations Selection Postion Tinebase Scale trigger Coupling Slope Special Selections The Special settings allow you to alter the way the trace is displayed in order to readily spot signal anomalies and to compare signals A short push of the F2 F3 or F4 key activates the indicated special mode a long push of the key cancels the special mode 5V Div Figure 8 17 Sample special selections screen with peak capture on Peak Pressing the F2 key switches on the peak capture function which allows you to se
170. olbar The Diagnostic Tool searches for compatible wireless devices then displays the results The M2 Scope Meter is typically listed as VERDICT M2 plus six digits of the unit s serial number E 105 M2 Scope Meter M2 Scope Meter Remote Operation 10 Select the M2 Scope Meter from the search results list Figure 8 23 Ss System Settings gt Paired Devices Back One or More Devices Have Been Discovered Please make a selection VERDICTS3 000045 Figure 8 23 Typical Device selection A in progress message displays during the pairing procedure which takes several seconds The Paired Devices screen displays once the procedure completes Figure 8 24 ff System Settings gt Paired Dovicos EE Back Paired Devices ai VERDICTS3 000045 El VERDICTM2 301008 Figure 8 24 Typical Paired Devices screen 11 Select the Home icon on the toolbar to return to the Home screen M2 Scope Meter 12 After the M2 Scope Meter has been successfully paired turn the M2 Scope Meter Rotary Switch to the oscilloscope position 13 Press and hold the F1 key to open the alternate menu 14 Press the F4 key once to turn off disable Bluetooth Discovery mode The F4 field on the screen switches to normal video black on white when the Bluetooth Discovery mode is inactive Figure 8 25 106 M2 Scope Meter M2 Scope Meter Remote Operation Once the M2 Scope Meter is initially paired with the Diagnostic Tool additional pa
171. on icons e g Wireless Network Connection Status Audio volume etc and specialized application icons designed for use only on this Diagnostic Tool e g ShopStream Update Tool and Virtual Keyboard Refer to Microsoft software documentation for additional information on the standard Windows applications For additional information on the ShopStream Update Tool and Virtual Keyboard see ShopStream Update Tool ShopStream Update Tool SST on page 179 Virtual Keyboard Virtual Keyboard on page 18 17 Basic Operation and Navigation Virtual Keyboard 3 4 Virtual Keyboard The Virtual Keyboard allows you to type characters and key in information to complete form and data entry fields similar to a physical keyboard The Virtual Keyboard is normally running in the Windows background and can be opened by pressing the Virtual Keyboard button on the Diagnostic Tool The program can be accessed as follows e Virtual Keyboard button on the Diagnostic Tool control panel opens the Virtual Keyboard e Virtual Keyboard icon in the Windows system tray opens the Virtual Keyboard menu Menu options include Hide Virtual Keyboard minimizes the keyboard Close Virtual Keyboard closes the Virtual Keyboard program Show Virtual Keyboard displays the keyboard Settings opens the Virtual Keyboard settings window Figure 3 5 About displays the Virtual Keyboard program software version number e Virtual Keyboard program selection f
172. ontrols and features of the M2 Scope Meter 84 M2 Scope Meter 8 2 1 Rotary Selector Switch The M2 Scope Meter is a combination digital multimeter DMM and waveform viewer capable of reading volts AC and DC resistance ohms capacitance farads continuity diode forward voltages and external auxiliary probes as well as viewing dynamic voltage graphs waveforms The Rotary Selector Switch on the front panel determines which measurements are taken The available functions are represented by graphics on the face of the tool Descriptions of the M2 Scope Meter Controls and Features functions are given in the following table Table 8 1 M2 Scope Meter rotary switch settings Volts DC Volts AC Resistance Continuity Diode Check Auxiliary Oscilloscope Waveform Viewer Remote Functions Switches power to the M2 Scope Meter off The switch should be in this position when the tool is not being used to prevent battery drain Measures direct current DC voltages within a range of zero to 1000 volts This setting is also used to measure frequency hertz duty cycle and time period cycle ms See Volts DC on page 87 Measures alternating current AC voltages within a range of zero to 1000 volts This setting is also used to measure frequency hertz duty cycle and time period cycle ms See Volts AC on page 91 Measures the DC resistance to current in Ohms in a range of zero to open circuit i
173. ool 3 Connect the Scan Module to the Diagnostic Tool as follows Figure 5 12 NOTE The Scan Module and Diagnostic Tool must be connected with the USB cable during the update process The Scan Module DLC must be disconnected from a vehicle during the update process a From the bottom of the Scan Module gently lift up and out on the sides of the handgrip to free it from housing b Open the hinged cover on the base of the Scan Module to expose the USB jack c Plug the small end of the USB cable into the USB jack on the Scan Module d Plug the large end of the USB cable into one of the USB jacks on the side of the Diagnostic Tool 1 Hinged cover 2 USB jack Figure 5 12 Scan Module USB jack 4 Select Scanner from the Diagnostic Tool Home screen 61 Scan Module Operation Updating Scan Module Firmware 5 Select OK when the update available message displays Figure 5 11 The update begins and installation progress is tracked on the screen Figure 5 13 gt System Settings gt Paired Dovlces Updating Scanner Module Please wall Downloading SM3 Application TTT Overall Progress TUTTI Figure 5 13 Sample update in progress screen A successfully updated message displays once the installation process is complete Figure 5 14 UER gt System Settings gt Palred Dovices ES Details The Scanner Module has been successfully updated Figure 5 14 Sample firmware update complete
174. or Updates from the menu A series of message boxes will display as the SST searches for updates Figure 16 4 E ShopStream Update Tool Checking for updates for Diagnostic Software Minimize Figure 16 4 Typical Checking for Updates message 181 ShopStream Update Tool SST Manual Download Once the search is complete one of two results are expected l no updates are found the message box closes and a No updates available message displays Select the message to close it f updates are found they will automatically begin to download Figure 16 5 E ShopStream Update Tool Downloading update 11 2SR1 New features and bug foces for 112 4 990 179 533 kb 2 ll z Minimize 8 Cancel Figure 16 5 Typical Downloading update window NOTE The percentage status bar may not always be displayed while downloading Figure 16 5 3 During an active download two options are available Minimize closes the message box The download continues as a background task and the diagnostic tool can be used normally Select Show Progress from the SST icon menu at any time to reopen the message box and check the status of the download Cancel stops and cancels the download and closes the message box If you select Cancel and choose to re start the download again the download will start from the beginning 4 Once the download completes it must be installed See the applic
175. or extended display as requested Select OK from the Multiple Monitors tab to close the PenMount Control Panel dialog box Calibrate the touch screen using the standard procedure ON DO 17 1 3 Cleaning and Inspecting the Diagnostic Tool When using the VERDICT Diagnostic Tool make sure to do the following e Check the housing wiring and connectors for dirt and damage before and after each use e At the end of each work day wipe the VERDICT Diagnostic Tool housing wiring and connectors clean with a damp cloth IMPORTANT Do not use any abrasive cleansers or automotive chemicals on the VERDICT Diagnostic Tool 189 Maintenance Diagnostic Tool 17 1 4 Battery Service Follow all safety guidelines when handling the battery pack Risk of electric shock AN to prevent shorting Prior to recycling the battery pack protect exposed terminals with heavy insulating tape Disconnect all test leads and turn diagnostic tools off before removing the battery pack Do not attempt to disassemble the battery or remove any component projecting from or protecting the battery terminals Do not expose the unit or battery pack to rain snow or wet conditions Do not short circuit the battery terminals Electric shock can cause injury Risk of explosion LA the battery pack may cause an explosion Explosion can cause death or serious injury The Lithium battery is factory replaceable only incorrect replacement or tampering with
176. ormation once all the fields have been filled in 6 Select OK from the toolbar to save the Shop Information or Cancel to close the Shop Information dialog box without saving The Shop Information screen closes and the screen returns to the System Settings menu 178 16 1 ShopStream Update Tool SST The ShopStream Update Tool SST is a maintenance program that automatically keeps your diagnostic software up to date The following terms are used in this section and throughout this manual as described below e Software Upgrade a new diagnostic software version Software upgrades include new and enhanced coverage and features for subscribed Snap on diagnostic tools e Software Update a service release update for a existing diagnostic software version For clarity throughout this document the term software update s will be used to collectively describe software updates upgrades and SST program updates using the SST except where noted The ShopStream Update Tool program downloads and installs e Diagnostic software upgrades subscribed tools only e Diagnostic software updates e SST program updates When connected to the Internet the SST automatically checks for new software updates This automatic check also occurs every time the diagnostic tool is turned on If a software update is available the SST will download it The SST is a low priority program that only downloads software updates when unused ban
177. ot found nothing displays no waveform and no message 3 Slope sets triggering to the rising or falling edge of the signal 4 Vertical position moves the trigger position up and down on the grid 5 Horizontal position moves the trigger timing left and right on the grid 6 Select Back to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope Figure 9 13 Trigger controls 127 Scope Multimeter Operations Operations View Controls Use the view controls to set display attributes P To adjust view controls 1 Select Setup from the Scope Multimeter toolbar The Scope Multimeter Preferences dialog box opens 2 Select View to open a submenu 3 Select an option from the submenu dialog box Option details are explained below Four options are available on the submenu Display use to adjust what information displays and how it appears Layout use to set how many traces display and how they display on the screen Units use to adjust time and voltage interval settings Back use to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope Display Settings Selecting Display from the View submenu opens the Display dialog box Figure 9 14 NOTE Display Layout Units O Show Grid O Invent Colors Bak jet Figure 9 14 Sample Display dialog box The tabs on the view setup dialog box allow you to quickly
178. oter 02 Display Freeze Frame Data 01 Display Current Data 03 Display Trouble Codes 04 Clear Emissions Related Data 05 06 07 Display Test Param Results 08 Request Control On Board System 09 Read Vehicle Identification 09 In Use Performance Tracking Figure 6 6 Sample Start Communication menu 4 Select a test to continue 68 OBD Direct Operations OBD Diagnose Readiness Monitors Use this menu item to check the status of the monitored system If a monitored system is not supported it is not displayed Scroll if needed to view the entire list of monitors Selecting Readiness Monitors opens a submenu with two choices e Monitors Complete Since DTC Cleared displays the results of all monitor tests that have run since the last time the electronic control module ECM memory was cleared e Monitors Complete This Cycle displays only the results of monitor tests that ran during the current drive cycle they reset when the ignition is switched off MIL Status This item is used to check the current condition of the Malfunction Indicator Lamp MIL Additional information such as which ECM commanded the MIL on and the distance driven while the MIL is on if supported can also be displayed It is also possible to print the MIL Status 01 Display Current Data Use this item to display the current emission related data from the selected electronic
179. ouch SClS Ci son acta ll o dd edad a peels 186 Calibrating the TOUCH Screen cooonccncccoccnnnononnnnconancnnnononnnnononnononnnnnnnnnnnnnnnnnnnnrnnnnnanenenonanennss 186 Cleaning and Inspecting the Diagnostic ToOoOl ooccccccooccncccconcnnnonoconnnnnnncncnnnncononnnnnonons 189 UA O O OPOCO 0 0 0 50 PA PPP Ann 190 Operating System Restore ias 193 o a e a a O ste 193 Cleaning and Inspecting the Scan Module occcoocccncccocccncococcnnconononcnonoconncnnancnonnnnrnnnonanennnss 193 Replacing the Protective Handgrip occcccocccccccnococonoconocononanononanocononononarononannnonancnonananonos 194 Wiz cope Meta a E ceallieitt a eet eheciaarmacaahs 194 M2 Scope Meter Cleaning and Inspecting the M2 Scope Mete cscscceseseeeeeeeeeeneees 194 Replacing th Battery PaRa cias 194 A 197 viii Using This Manual This manual contains basic operating instructions and is structured in a manner to help you become familiar with your Diagnostic Tool features and perform basic operations The illustrations in this manual are intended as reference only and may not depict actual screen results information functions or standard equipment Contact your sales representative for availability of other functions and optional equipment 1 1 Conventions 1 1 1 Bold Text Bold emphasis is used in procedures to highlight selectable items such as buttons and menu options Example e Select Functions 1 1 2 Symbols The gre
180. pack 1 Refer to Figure 17 8 a Ia 1 Hanger Catch 2 Captive Screw Figure 17 8 M2 Scope Meter battery pack replacement 2 Press to release the hanger catch on the back of the M2 Scope Meter Figure 17 8 then swing the hanger up 180 so that it is fully extended 3 Loosen the captive screw that secures the battery cover Figure 17 8 4 Remove the battery cover 5 Remove the battery pack from the M2 Scope Meter housing to access the electrical connector 195 Maintenance M2 Scope Meter Separate the battery pack electrical connector Connect the new battery pack electrical connector to the M2 Scope Meter Fit the battery into the battery compartment Fit the battery compartment cover 0 Tighten the captive screw and fold down the hanger SS 196 Index Numerics 10 minute electronic class 74 15 minute ignition class 74 20 minute current ramp classes 74 A AC DC power supply 6 actuator tests 39 Alarms 26 Alligator clips 113 Amp probe 114 B Battery pack 10 calibrating 192 handling 190 replacing 191 194 battery pack 6 disposal 192 Battery recycling 192 Battery service 190 Bluetooth connectivity 55 60 bold text 1 C Cables channel 1 112 channel 2 113 common GND 113 secondary coil adapter 114 secondary ignition clip on wire adapter 114 camera 21 Capabilities scope multimeter 111 Clear Codes 39 Clear codes 65 clearing codes 45 Codes Menu 39 codes See diagnostic troubl
181. pdates when available are delivered with diagnostic software updates upgrades Upon starting the Scanner function initially after a software update or upgrade has been installed a message may be displayed to inform you an update is available Figure 5 11 There is an update available for your Scanner Module The device will automatically update in 7 seconds Update Now Update Later Figure 5 11 Scan Module update available message The firmware update process as explained in the following procedure begins automatically after ten seconds unless Update Now or Update Later is selected Selecting Update Now begins the process immediately Update Later defers the operation closes the message and starts the Scanner function If you choose not to perform the update it will not affect Diagnostic Tool operation however you will not benefit from the additional features available in the update Selecting Details in the upper right corner opens a list of what is included in the update 60 Scan Module Operation Updating Scan Module Firmware P Updating Scan Module firmware IMPORTANT The Diagnostic Tool must be connected and powered by the AC DC power supply during the Scan Module firmware update process Damage can occur to the Scan Module if the Diagnostic Tool power is turned off or the power supply is disconnected during the firmware update process 1 Connect the AC DC power supply to the Diagnostic Tool 2 Turn on the Diagnostic T
182. phs to indicate the triggering point The trigger line on the parameter that triggered the snapshot is a different color than those on the other graphs This makes it easy to determine which parameter caused the trigger when triggers are set for multiple parameters To adjust the amount of data collected after a trigger 1 Select the Properties icon on the Scanner toolbar to open the dialog box 2 Highlight one of the Samples After Trigger options 3 Select the Accept icon to close the dialog box NOTE You can also adjust the amount of data collected after a triggering event using the Properties icon on the Scanner toolbar See Properties on page 27 for additional information To set triggers and record a snapshot 1 Select the Graph Properties icon on the parameter graph you wish to set triggers on The Graph Properties dialog box opens 2 From the Graph Properties dialog box select Triggers On A check mark appears in the box and the Min and Max fields activate Figure 4 20 Select either Max maximum or Min minimum to activate that field and open the keyboard Type the desired trigger value into the field Select the other field and enter a trigger value then close the virtual keyboard Select Save to close the dialog box Trigger lines blue for upper and red for lower display on the selected parameter graph The area between the upper and lower trigger lines establishes the triggering condition Any data points that register
183. r uses a specialized strategy called cycle by cycle C B C time based measurements to capture signal glitches To do this the M2 Scope Meter examines each cycle of the signal under test calculates its period duty cycle and pulse width and generates a graphical history of that signal called a histogram Any significant variation of the signal is visible on the histogram When you initially enter this mode the system shows frequency histograms the default setting A press of the S key switches the display from frequency to duty cycle A second press of the S key switches the display from duty cycle for pulse width There three items displayed on the LCD in the graph mode e A histogram of the signal being measured displays across the screen e The averaged result of the timing measurement appears on the upper right side of the screen e The minimum and maximum value readings display on the upper left side of the screen after first pressing the Min Max key Range A press of either the Range or F3 key takes the meter out of the automatic voltage scale function and allows you to change the voltage scale or resolution Subsequent key presses switches the display between the available ranges Press and hold the Range key to cancel this function and return to automatic range operation 8 3 2 Volts AC Figure 8 7 Volts AC selected When sampling AC voltage the soft keys function the much the same as for DC voltage However there
184. rack website opens See Using the SureTrack Website on page 140 for additional information Before using SureTrack you must be logged in see SureTrack Log In on page 134 139 SureTrack 10 5 Using the SureTrack Website Using the SureTrack Website The following section provides basic instructions and information for using the SureTrack website For additional information see the FAQ page on the Sure Track website The FAQ page link is located on the bottom of the SureTrack Login page Figure 10 12 SureTrack website address http www askatech com While operating the Diagnostic Tool the SureTrack website opens automatically when you are directed to log in to Sure Track or can be opened by Selecting the SureTrack icon on the Home screen and identifying a vehicle see Starting SureTrack from the Home Screen on page 139 or Using the web browser on your Diagnostic Tool or on a device with Internet access Before using SureTrack you must log in For log in instructions see SureTrack Log In on page 134 10 5 1 SureTrack Home Page After you log in the SureTrack website opens to the Home page Figure 10 12 Leaderboard Latest Fira pee Ube SureTrack Pulse ae r Latest Questions l AM ee r pem f O ee o AA ee A A ee A A E mi pa drom ba my mm e e e e A A ee ee ee ee EU reaa Figure 10 12 Sure Track Home Page 1 Navigation Bar located along the left hand side of the page is used to access the
185. ram is exited or closed select the ShopStream Diagnostic Suite icon from the Windows desktop to start the program na ShopStream Diagnostic Suite Figure 3 1 ShopStream Diagnostic Suite desktop icon NOTE O The ShopStream Diagnostic Suite can also be started from the Windows Start menu 13 Basic Operation and Navigation Basic Navigation 3 3 2 Home Screen Layout The Home screen includes the diagnostic suite toolbar and the Windows toolbar The Home screen includes function icons one for each of the primary Diagnostic Tool functions 1 Function Icons 2 Toolbar Scanner OBD Direct Guided p SureTrack Desktop Pharma Repair Component Multimeter Information Tests Seg Vehicle Data Help System History Manager Settings Change Vehicle View Record Hardware Sirius Mo Active Vehicle ES ae CB ae saan 3 Windows Toolbar 3 3 3 Function Icons Figure 3 2 Sample Home screen The Function icons configure the Diagnostic Tool for the type of test to be performed Table 3 2 gives brief descriptions of the available Function icons which operations are available depends upon the individual configuration of your VERDICT system Use the stylus or your finger tip to select from the Function icons Table 3 2 sheet 1 of 2 ame won Deseos OBD Direct Guided Component Test Configures the Diagnostic Tool to operate as a scan tool See Scanner Function on page 22 Allows you to per
186. re Information Before using Sure Track you must be logged in see SureTrack Log In on page 134 If you are not logged in to Sure Track a message box will appear on the Display Codes screen e g Sure Track Content May Be Available Click here for more information Selecting the message box will open the SureTrack login page 10 3 1 Common Replaced Parts Graph The Common Replaced Parts graph Figure 10 6 shows the percentage of verified fixes using the parts listed derived from the total number of repairs by mileage The example below indicates that based on 41 repairs intake airflow sensor replacement involving vehicles with up to 200k miles approximately 33 of the repairs occurred at 125k miles For additional information see Common Replaced Parts Graph on page 136 itd gt Scanner gt Engine gt Codes Sure Track Back y Print ra iJ ommon Replaced Parts Based on 41 Repairs A A ey CE N Ic lt Aow Sensor Ra al P0101 Mass Air Flow Circuit Out of Range 147 Fix It All P0102 Mass Air Flow Circuit Signal Low l ALP Po103 Mass Air Flow Circuit Signal High 19 Fix It gt q A a n y AAA J gt de i 001 Demonstration Tahoe WD Demo i j Figure 10 6 Common Replaced Parts Graph 1 Common Replaced Part Graph icon toggles Common Replaced Parts graph di
187. rnnnnnanrnnnnnanennos 133 S re Track Account Registrato iii diia 133 Ste Tack Log iMac ios 134 Using SureTrack in Scanner Mode oooccccccocnnccoconconcccnccnnnnnnnnonoonaronononannnnonannnnnnnnnnnnnnnannnnonannos 136 Common Replaced Pans Gral unitaria ibas 136 Dashboard Feature Informati0N cccoocncnncccncnnnoconcnncnnnnnnncnnancnnnnnnnonnononcnnnonanrnnnnnannnnnnnnnos 137 Starting SureTrack from the HOME Screen coooccccccoccnnccnonncncnnoncnnnnnancnnnnnnnnnnonnnnnnnnnncnnnonanennnnnos 139 Using the SureTrack WebSite ccoooocccccoccnnncoconnoncnonannnnnonnnnnnnnnancnnnnnnnonnnnnnncnnnonnnnrnnnnnannnnnnanens 140 Sure Track OMG Page ia A eevee 140 WI SUS AC nds 143 Das ADO iS eek 144 ASKING EXPO S crsa a article cone 146 A a E AEN 148 Add Wavetorm FID Gracita aa 148 MVP Me A cal 148 A ee ee eet ee eee 148 Chapter 11 Repair Information Operations ccccccsssssssseseeeeeeeeeeeeeesnseeeeeeeeeenoneseneeeeeesennees 149 Chapter 12 Vehicle History Operations cccccccessssssseseeeeeeeeseeeeeeeeseeeeeeeeeoneessnnneeeesnenens 150 Screen Layout tics are e o hod ae nadie ductal eas lair neath du tei tet ane tse ieeeeniaets 150 Venice FISO Main BOOY sta ss 151 Vehicle History Toobal reena a irae US velenean Gia ane Go eeneaieaitss 151 Chapter 13 Data Manager Operations sscesseeeeeeesseeeneseeeeeeeeeeeeensnseeeeeesenneaneaeeeeeesenones 155 A o e 155 Navidad adas 156 Operaio aso eae ee ear men Cae ge
188. rom the Windows All Programs or Startup menus starts the Virtual Keyboard program and adds the Virtual Keyboard icon to the Windows system tray NOTE O As an alternative you can connect a USB keyboard to the Diagnostic Tool and use it to key in information DDD Daeg iia E Figure 3 3 Virtual Keyboard button and system tray icon 18 Basic Operation and Navigation Virtual Keyboard ESC F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 2 K 1 lla Ja lle ead etan utaa eaaa hitad Ye kasad lia Ep P 3 i To K ki a w E R T Y u o P ms fa a gt la js fo e fo nm Jil tt neal lat q DE JE y Qe 4 II a gt i z x c V B N M y 2 gt y 5 CTRL Au at ALT Ae CTRL t ay a a 1 Settings icon opens the Virtual Keyboard settings window Figure 3 5 2 Expand icon expands the Virtual Keyboard to full display press again to return to standard display 3 Top moves the keyboard to top of screen Close closes the keyboard 5 Bottom moves the keyboard to bottom of screen Figure 3 4 Virtual Keyboard shown expanded gt NOTE O The Virtual Keyboard can be set to open automatically when a data field or form is selected in certain applications See the Settings window Figure 3 5 for selection options El Keyboard Settines Settings Key Click Auto Pop up for text enty areas C Transparent Auto move to avoid hiding dialogs Size Visual Contrast Large 5
189. rstanding of these system principles and operating theories is necessary for competent safe and accurate use of this instrument Before using the equipment always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested Use the product only as described in it s user manual Use only manufacturer recommended parts and accessories with your product Read understand and follow all safety messages and instructions in this manual the accompanying mportant Safety Instructions manual and on the test equipment Environmental Conditions e This product is intended for indoor use only e This product is rated for Pollution Degree 2 normal conditions Safety Information Safety Signal Words Safety Signal Words All safety messages contain a safety signal word that indicates the level of the hazard An icon when present gives a graphical description of the hazard Safety Signal words are Indicates an imminently hazardous situation which if not avoided will result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided could result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided may result in moderate or minor injury to the operator or to bystanders Safety Message Conventions Safety messages are pro
190. s When used in conjunction with the M2 Scope Meter the Scope Multimeter module provides all the tools needed for performing electrical and electronic circuit tests and for monitoring signals and circuit activity The Scope Multimeter works interactively with other modules Selecting View Meter from a Guided Component Test or Scanner Test starts the Scope Multimeter module The M2 Scope Meter is designed to work with the high voltage hybrid vehicle batteries and circuits which makes it a Measurement Category lll and IV meter and raises additional safety concerns For your safety adhere to the safety messages posted below and those in the accompanying mportant Safety Information Risk of electrical shock e This product is intended for Measurement Category Ill 1000V and IV 600V e Do not exceed voltage limits between inputs as indicated on the rating label e Use extreme caution when working with circuits that have greater than 40 volts DC or 24 volts AC e Do not connect Inductive RPM Pickup Secondary Ignition Clip on Wire Adapter or any other probe to a damaged or un insulated conductors e Always wear properly rated rubber insulated gloves when required or appropriate particularly when working with voltages exceeding 40 volts DC or 24 volts AC e Use only appropriate Category Ill or IV Snap on components such as test leads scope leads and auxiliary components with meter and scope products Do not use aftermarket equivale
191. s actual data captured while driving a 2001 Chevrolet Tahoe Look for the throttle position TP sensor dropout while analyzing the data in Graphing mode OBD Training Mode provides simulated data for an OBD II EOBD vehicle that allows you to access any of the standard functions Select either option and a confirmation message displays Select OK to load the selected database Follow the on screen instructions and select as needed until the Systems menu displays Select from any of the systems listed then select from the submenus 4 2 Basic Operation and Navigation This section describes the basic menus controls and navigation of the Scanner function and select scanner tests 4 2 1 Screen Messages screen messages appear when additional input is needed before proceeding There are three types of on screen messages confirmations warnings and errors Confirmation Messages Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue When a user response is not required to continue the message displays briefly before automatically disappearing Warning Messages Warning messages inform you when completing the selected action may result in an irreversible change or loss of data Error Messages Error messages inform you when a system or procedural error has occurred Examples of possible errors include a discon
192. s also reduces the amount of memory used for saved files P To create a custom data list 1 Select Custom on the Scanner Toolbar The parameter selection dialog box with all of the parameters selected opens Figure 4 3 Select the Deselect All icon to clear the highlights from the screen Create a custom data list by selecting the parameters to be included Highlighting indicates a parameter that displays parameters that are not highlighted do not display 25 Scanner Function Basic Operation and Navigation here gt Scanner gt Engine gt ENGINE DATA 1 e Sie Custom M Ainrms BP Properties FAA Graph Viev we gy Print RPM TPS TPS peca APR a ac TPS W HO2S B1 St mV HO25 B2 51 mV HO25 B1 S2 mV HO2S B2 S2 mV INJ PW B1 mS INJPWB2 mS ST TRIM 1 LT TRIM 1 ST TRIM 2 LT TRIM 2 ST TRM AVG1 LT TRM AVG1 ST TRM AVG2 LT TRM AVG FT LEARN ee REEL FT CELL T MAF Hz a 2 MAF gm Sec MAPCinHg MAP inHg MAP V BARO inHg l ds e dee A PAs Bk IAE a iini ER Se i d ee H T EEE 1 Graph View Select All Deselect All Cancel Figure 4 3 Sample custom configuration screen Keep the following in mind when configuring a custom data list Gesture scroll if the list of parameters is longer than what is shown on the screen Use the Select All icon to displ
193. scussed for OBD Health Check testing Refer to Connector Information on page 66 70 OBD Direct Operations OBD Diagnose 6 2 3 Manual Protocol Selection A communication protocol is a standardized way of data communication between an ECM and a scan tool Global OBD may use several different communication protocols The scan tool autocratically connects to an available protocol which displays on the connection message Figure 6 5 Some vehicles communicate on more than one protocol Use the Manual Protocol Selection option to switch to a different protocol Select Manual Protocol Selection and message displays advising you to make sure you know the correct protocol for the test vehicle An incorrect selection may activate warning lamps and set CAN related faults on the vehicle Select OK and a menu of options displays Figure 6 7 arte gt Scanner gt Manual Protocol Selection Back Select Communication Protocol ISO 15765 4 CAN ISO 27145 WWHOBD CAN SAE J1939 CAN ISO 9141 2 ISO 14230 4 KWP2000 SAE J1850 PWM SAE J1850 VPW Figure 6 7 Sample communication protocol menu 71 Guided Component Test Operations The Guided Component Test software is a component testing powerhouse providing you with a robust diagnostic database for use with scopes and meters It is like having access to a complete library of shop manuals for testing engine management components transmission sensors and components and
194. splay on off 2 Common Replaced Part Graph 3 Fix It icon opens Dashboard Feature Information 136 SureTrack Using SureTrack in Scanner Mode 10 3 2 Dashboard Feature Information Dashboard Feature Information includes Detailed DTC Information Related Tips Real Fixes and Repair Information Sure Track will display detailed information about the current DTC describing code setting conditions possible symptoms system operation and possible solutions Figure 10 7 In addition other reference links may be provided such as schematics and illustrations WR gt Scanner gt Engine gt Codes Sure Track e y Fix Iti Y Related Tips Y Real Fixes Repair information b sureirack gt Fie wt gt Results for PO1 01 Common Replaced Parts Based on 295 Repairs Air intake Duct Boot Airflow Sensor Throttle Position Senso PCV Valve Doro will set if the actual MAF value is not equal to calculated value if a P0300 or a misfire condibon exists then diagnose that condition first If a P1538 is l also set then diagnose that first The TP angle with the throttle closed should be 0 If itis not then inspect the throttle plate for a sticking condition The TPS circuit could be shorted to voltage have high resistance in TPS ground circuit or be a defective TPS inspect for any vacuum leaks or for a defective lec V valve Also check for a plugged air intake duct or a dirty air filter Inspect for any Contaminaten or de
195. splays the contents of the Windows My Documents folder which is the Data Manager main screen The information panel on the lower left portion of the screen shows a summary of the saved file when available and the preview panel on the lower right displays an image if the selected file is a graphic E EEN gt Data aia gt C Documents and SottingsWerdictUseriMy Documents ShopStream Gt Open al New ie Delete FF Rename aa Save DN mara Folder a CTM Data Folder i A Sample Files E Sampleriles Ls Scanner Data Folder El Scope Multimeter Data Folder E Screenshots Information Bitmap Viewer Sample Files 1 Data Manager Toolbar 2 Folders Panel 3 Preview Panel 4 Information Panel Figure 13 1 Sample Data Manager main screen The main screen includes folders for saved files from the various VERDICT modules e Camera Folder contains photographs taken with the built in camera e CTM Data Folder contains files saved while working in the Guided Component Test module e Sample Files contains an assortment of example saved data files e Scanner Data Folder contains files saved while working in the Scan Module e Scope Multimeter Data Folder contains files saved while working with the Scope Multimeter e Screenshots contains images saved by pressing the S button 155 Data Manager Operations 13 2 Navigation Na
196. surement range The Range key incrementally decreases the measurement range e F4 incrementally increases the timescale of the histogram The Graph key incrementally decreases the timescale A digital value of the signal displays in the upper right corner of the display while operating in graphing mode Graphing with Min Max Function In the Volts DC graphing function you can capture and store the minimum and maximum voltages by pressing the Min Max soft key The readings appear in the upper left portion of the LCD The M2 Scope Meter captures and reports very fast events as fast as 50 microseconds in this mode which is only available in Volts DC Press the Min Max key and the display shows both the instantaneous voltage reading large characters and the minimum and maximum voltages that occurred since the last time the key was pressed The displayed values continue to update until the Min Max key is pressed again Then the values reset the readings on the display begin the process again Press and hold the Min Max key to cancel this function and return to the normal volts DC mode P To exit graph mode e Press and hold the Graph key for two seconds 90 M2 Scope Meter gt M2 Scope Meter Operations Graphing Time Based Measurement Screens To access time based measurement graphs 1 Press the Graph key 2 Press the S key The M2 Scope Meter is now in time based measurement mode In this mode the M2 Scope Mete
197. t cable or turning off the tool P To exit Scanner and disconnect from a vehicle 1 When disconnecting the Diagnostic Tool from the vehicle make sure the Scanner software is not communicating with the vehicle From a codes or data display screen select the Exit icon on the upper toolbar 49 Scanner Function Stopping Communication and Exiting the Scanner Figure 4 29 Exit icon The screen goes to the codes or data menu Select the Back icon on the upper toolbar Figure 4 30 Back icon The screen goes to the system menu Select the Back icon on the upper toolbar A stopping communication message briefly displays followed by the systems menu Select the Change Vehicle icon on the Toolbar Figure 4 31 Change Vehicle icon The vehicle description on the toolbar should now read No Active Vehicle Select the Home icon on the Toolbar Figure 4 32 Home icon The Home screen displays Disconnect the data cable from the vehicle diagnostic connector 50 9 1 Scan Module Operation This chapter describes the connection operation troubleshooting and updating of the Scan Module Overview The Scan Module is a wireless device that is connected to the vehicle and transmits vehicle data to the Diagnostic Tool The Scan Module operates on 12 or 24VDC vehicle power supplied through the vehicle s data link connector DLC Bottom Top 1 Data cable connector 2 Memory card port remove
198. t certain tool settings once a test has been selected e Help allows you to view supporting documentation File Use to print or save a copy of the data currently being viewed Selecting opens a submenu e Save Multimeter opens an additional submenu with these options Save Configuration saves the current screen setup as a preset for quick access Save Single Frame saves a recording of the current screen Save All Frames saves a recording of the current screen plus all the data in the buffer e Print opens a standard Windows Print dialog box for printing the current screen Setup This option allows you to adjust tool settings to your personal preferences Selecting opens a menu of the following e Unit Setup opens the Unit Setup dialog box to adjust trace and display settings e Snapshot opens the Snapshot dialog box for selecting how triggered data is saved Help A variety of utilities and additional resources are available through the Help menu e User Manual e Version Info e Activation Status e Scope About The User Manual Version Info and Activation Status options are the same as explained previously see Menu Options on page 33 for details Scope About This option opens a dialog box that contains the software version and other specific details about the Scope module 115 Scope Multimeter Operations Navigation 9 2 Navigation The following section describes how to navigate the screen in
199. t of Tips that directly correlate to your search criteria Select a tip from the list to open and review the complete Tip Figure 10 16 For addition information see About SureTrack Tips on page 145 Common Replaced Parts Graph when atip is selected the Common Replaced Parts graph appears atthe top the Dashboard page The graph shows the frequency with which parts commonly related to the Tip are replaced and at what vehicle mileage The data in the Common Replaced Parts graph is actual data extracted from millions of recorded repair orders from shops all around the country For additional information see Common Replaced Parts Graph on page 136 144 SureTrack Using the SureTrack Website e sureta Sanaa Coupons tms Lay Serd Sme gt VA ce e fer fer Common Hepleced Parts Uasod on 907 Pepa a a ran enlace Ports Bane e Aat a O Gabon ea o Eo me ram e 2 Mesa je e ar ru _ paana b n A M A A Eee Eee Eee J Menigtrd Hawt ews Fresa M Ww Figure 10 16 SureTrack Tip e Related Tips presents a list of Tips that may include information that pertains to your search even though they are not an exact match to your search criteria e Related Real Fixes presents a list of successful repairs for problems similar to the one in your search e Community presents a list of Tips that have been gathered from actual shop repair orders and are presented in an easy to understand Compla
200. t parameter and return to a data list view lta gt Scanner gt Engine gt ENGINE DATA 1 Exit Se Custom Alarms yf Properties ff GraphView Q Save gh Print HO S B S1 mV Hoes B1 S2 mv BJA 046 Min 39 Max 903 Min 369 Max 950 Figure 4 19 Sample graph view 40 Scanner Function Scanner Operation The icons that display on each data graph allow you configure settings for the selected graph only Table 4 3 Data graph icon operations Mame emn espa Select to expand the graph to fill the entire screen Expand Collapse select again to collapse the graph to the standard view Select to open the Graph Properties dialog box Graph Properties which allows you to set triggers for recording a snapshot and to adjust the scale Triggers Triggers establish threshold values an upper limit and a lower limit for recording a data snapshot A snapshot allows you to closely evaluate conditions that caused the triggering event When a snapshot is taken the Scanner captures additional data after the trigger point is detected data collection pauses and the buffered information is automatically saved as a movie This gives you a complete picture of what was happening before the fact what occurred at the trigger point and what happened after the fact Data collection is paused following a trigger event Select the Play icon to resume viewing live data A vertical line now appears on each of the data gra
201. terface when viewing on the Diagnostic Tool When using the M2 Scope Meter as a stand alone test meter refer to M2 Scope Meter Controls and Features on page 84 for navigation instructions 9 2 1 Screen Layout The scope multimeter screens typically include the following sections Figure 9 8 aez gt 5cope Multimeter gt Lab Scope_ gt 2 Channel Lab Scone Back TI File y Print 40 45 50 ms Profile i Cursor 1 Lursor 2 Delta Frequency S0 ims XALLA A 0000 y 1 Scope Multimeter Toolbar allows you to configure the tool for the type of test and to adjust the settings for each channel or trace 2 Main Body displays test results Options on the toolbar let you select how tests display on the screen 3 Trace Details displays trace settings which can be adjusted or switched through the touch screen 4 Record Playback Control Toolbar allows you to record and navigate paused data Figure 9 8 Scope Multimeter screen layout 116 Scope Multimeter Operations Navigation Scope Multimeter Toolbar The Scope Multimeter toolbar is used to set up the tool for testing and to configure the settings for each trace The table below gives brief descriptions of the control icons on the toolbar Table 9 3 Scope Multimeter toolbar icons IN BO l Back Returns to the previously viewed screen Sei Opens a dialog box that allows you to select p personal preferences for viewing and saving data Dat
202. the submenu opens a dialog box for that item 3 Make dialog box selections as needed 4 Select Back to return to Preferences or select Exit to return to the scope 129 Scope Multimeter Operations Operations Unit Setup The units of measurement can be changed between US standard or metric units of measure for pressure and vacuum readings Selecting Units opens the Setup dialog box Figure 9 16 Units Snapshot Ignition Vacuum InHg G mmHg kPa Pressure psi O kPa Temperature ry F oO C Bak jet Figure 9 16 Sample Setup Units dialog box Snapshot The Snapshot tab of the Setup dialog box opens a window that allows you to select how much data is captured after a snapshot is triggered Figure 9 17 Selections range from ten to ninety percent in increments of ten the current setting is highlighted Select a icon then select OK to close the dialog box Units Snapshot ignition After Trigger 40 90 SB et 0 Figure 9 17 Sample Snapshot dialog box Refer to Trigger Controls on page 126 for information on how to setup a trigger 130 Scope Multimeter Operations Operations Cursor Controls The cursor controls include a Show Cursors check box plus a slide control and arrows for moving the cursor position left or right Select Cursors from the toolbar to open the Cursors dialog box Figure 9 18 A ee Cursor 1 Position n 19 55 msl J tHe Hide
203. tify the active vehicle to SureTrack Vehicle attributes are selected from a sequence of option lists Make a selection to advance through the lists Once an active vehicle is identified search data is filtered so that only information that applies to the identified vehicle is shown NOTE To ensure a more accurate search it is recommended that you should make a complete vehicle selection by choosing all of the attributes Select the Change Vehicle icon at any time to modify the attributes of the active vehicle Select from the list on the left side of the screen to change individual attributes of the active vehicle The Clear All icon at the bottom of the list erases all of the vehicle attributes Select Use This Vehicle icon in the upper right corner of the screen to implement changes once they are made TSB Recall Campaign Technical Service Bulletins from the original equipment manufacturer OEM recalls ordered by the National Highway Traffic and Safety Administration NHTSA and campaigns from the OEM that apply to the active vehicle are accessible from the TSB Recall Campaign icon An icon appears on the icon if any TSB recall or campaign information is available for the selected vehicle Figure 10 13 TSB Recall Campaign Figure 10 13 Sample TSB Recall Campaign Icon 141 SureTrack Using the SureTrack Website Available items are listed in order recalls first followed by any campaigns then service bulletins T
204. tion Display Config LVDS clone 1 CAT Piman Mode Resolution 102460063560 Secondary Mode Resolution 10247690560 Display Setting m For ES e Rotate lo i Port Status Enabled Fip None y Ai a ox caca Apo Figure 17 4 Sample Display Config tab 6 Close the dialog boxes and the Control Panel window 7 Calibrate the touch screen using the standard procedure NOTE O This method disables the extended desktop The same calibration issue arises if the extended desktop is used again 188 Maintenance Diagnostic Tool P To calibrate the touch screen with the Diagnostic Tool installed in docking cradle 1 With the Diagnostic Tool installed in the docking cradle connect a USB keyboard and an external monitor IMPORTANT The Intel Graphics Display Config should be set to LVDS extended CRT refer to the procedure above to verify or reset the configuration 2 From the Windows toolbar select Start gt PenMount Control Panel to open the dialog box 3 From the dialog box select the Multiple Monitors tab 4 With the Multiple Monitor Support box checked select the Map Touch Screens icon Figure 17 5 Gy PenMount Control Panel Device Multiple Monitors Tools About Figure 17 5 Sample Multiple Monitors tab Follow the screen prompts and touch the screen of the Diagnostic Tool as requested Type S on the USB keyboard to skip f
205. tion and Navigation This chapter describes the basic operation controls and navigation of the Diagnostic Tool 3 1 Turning On Off and Emergency Shutdown The following sections describe how to turn the Diagnostic Tool on and off and how to perform an emergency shutdown Before using the Diagnostic Tool make sure the battery is fully charged or is connected to an AC DC power supply see Power Sources on page 8 3 1 1 Turning On Press the Diagnostic Tool Power button to switch the Diagnostic Tool on The system boots up then opens the Home screen Figure 3 2 3 1 2 Turning Off All vehicle communication must be terminated before shutting down the Diagnostic Tool A warning message displays if you attempt to shut down while the Scan Module is communicating with a vehicle Forcing a shut down while communicating may lead to ECM problems on some vehicles Exit the Scan Module before turning off Before turning the Diagnostic Tool off it is highly recommended to back up personal and saved data to a USB mass storage device on a regular basis to prevent loss in the event of system corruption or hard disk drive failure To turn off the Diagnostic Tool 1 Navigate to the Home screen Select the Exit icon From the Windows desktop open the Windows Start menu Select Turn Off Computer Select Turn Off in the dialog box The open programs close and the power turns off Ot ge A e 3 1 3 Emergency Shutdown In case of emergency
206. ttings configure which fields display on main Vehicle History screen 151 Vehicle History Operations Screen Layout Activate Use this icon to load an existing vehicle history when servicing a vehicle that you have previously worked on VERDICT uses the identification characteristics stored in the vehicle history to load the correct database so you do not need to identify the vehicle to begin testing P To activate a vehicle 1 Locate and highlight the desired Vehicle History in the main body of the screen 2 Select Activate on the Vehicle History toolbar The Activate icon is removed from the toolbar once a vehicle has been selected 3 Select the Home icon on the VERDICT toolbar The VERDICT Home screen displays and with the activated vehicle shown on the toolbar 4 Select any module icon on the Home screen to begin testing View Use this selection to open edit add notes and print the work sheet for an existing Vehicle History P To modify an existing Vehicle History 1 Highlight the Vehicle History be opened in the main body of the screen 2 Select View on the Vehicle History toolbar The worksheet for the selected vehicle opens and there are now Back and Save amp Close icons available on the toolbar gt Vehicle History E Back E Activate jj Delete E Attachments gly Print Vehicle Title 2012 Ford Mustang Technician Notes OdometenMileage i First Mame Technician Last Name Vehicle Color Lice
207. uite can also be started from the Windows Start menu Alternate Recovery Procedures Use these methods as an option to the Recovery Procedure or when recovery fails to restore the wireless connection USB Procedure This method establishes a hard wired USB cable connection between the modules P To create a USB connection 1 Carefully slip the ends of the handgrip off of the sides of the Scan Module housing 2 Lift open the hinged cover on the base of the Scan Module Figure 5 8 Scan Module USB jack handgrip removed 3 Plug the small end of the USB cable into the USB jack on the Scan Module 4 Plug the large end of the USB cable into a USB jack on the Diagnostic Tool Scanner functionality should be restored immediately once the USB connection is complete If not suspect a hardware failure The Diagnostic Tool and Scan Module are both fully functional so you can complete your testing with the USB connection intact 58 Scan Module Operation Troubleshooting ShopStream Diagnostic Suite Restart Procedure This method which closes and restarts the ShopStream Diagnostic Suite software takes about two minutes to complete GQ To restart the ShopStream Diagnostic Suite 1 Navigate to the Home Screen on the Diagnostic Tool 2 Select Exit to close the ShopStream Diagnostic Suite 3 Wait for the Scan Module Communication LED to stop flashing 4 Select the ShopStream Diagnostic Suite icon on the desktop The ShopStream
208. umina banger SPECIAL POLICY ADJUSTMENT SEQUENTIAL CENTRAL PORT FUEL INJECTION SCPI 2003 04 01 FAILURES IN CALIFORNIA ONLY YFS EMISSION EQUIPPED 02039 PRODUCT SAFETY RECALL REARWARD FOLDING HEAD RESTRAINTS PINCH POINT 2002 11 01 TECHNICAL SERVICE BULLETINS TS8s Expand All Collapse All 5 2014 Technical Service Bulletins Vv A Peli Du eae Hart Figure 10 14 7SB Recall Campaign Window Select the Back icon on your web browser to close the TSB Recall Campaign window Navigation Bar The icons on the Navigation are used to access the main SureTrack functions Navigation Bar options include e My SureTrack shows the latest questions and fixes along with the SureTrack Pulse and Leaderboard See My SureTrack on page 143 e Dashboard shows the current search results for the active vehicle See Dashboard on page 144 e Ask the Experts use to post a question to the community See Ask the Experts on page 146 e Enter a Tip use to share your personal repair experience with the community See Enter a Tip on page 148 e Add a Waveform or PID Graph use to attach supporting images and files to an existing tip See Add Waveform PID Graph on page 148 e My Profile allows you to customize how your profile appears to the community See My Profile on page 148 e Support opens a message box for contacting Customer Service by e mail a link to the Frequently Asked Questions FAQ page as well as a phone number for contacting th
209. unction Scanner Operation 4 3 3 Vehicle System and Test Selection P Selecting a vehicle system 1 After the vehicle has been identified a list of available systems for testing displays Figure 4 16 Select a system to continue iA e Select System rt H gt Scanner gt System Menu Engine Transmission Antilock Brakes Airbag Transfer Case Body Control Module Instrument Panel Cluster Figure 4 16 Systems menu 2 After a system is selected and the Scanner establishes communication with the vehicle the Scanner Main menu displays available tests Select a menu item to continue ere gt Scanner gt Engine Back Main Menu Engine Data Display Codes Menu Functional Tests Generic Functions Troubleshooter Figure 4 17 Scanner Main menu 38 Scanner Function Scanner Operation Main menu options vary slightly by year make and model The main menu may include e Data Display displays data parameter information from the vehicle electronic control module Selecting may open a submenu of viewing options e Codes Menu displays diagnostic trouble code DTC records from the vehicle electronic control module Selecting may open a submenu of viewing options e Clear Codes erases DTC records and other data from the ECM This selection is found on a Codes submenu for some models e Functional Tests provides specific subsystem and Guided Component Tests The tests vary depend
210. ut 116 198 Index Scope Multimeter configuring 121 cursor controls 131 file controls 131 leads 112 114 making selections 121 operations 110 131 playback toolbar 120 presets 123 print controls 131 refresh controls 131 safety 110 screen layout 117 setup 124 setup controls 129 toolbar 117 traces 124 Scope screen layout 117 screen colors 28 screen main body 31 screen messages 23 search 153 Secondary coil adapter 114 selecting a system to test 36 selecting tests 36 shop information 177 software Troubleshooter 48 Stand the 5 subsystem tests 46 Surelrack 144 Sweep 31 symbols 1 system Settings 53 106 175 177 system tests 39 46 T terminology 1 Test leads 112 113 Tests power user 73 tips 74 tests actuator 39 component 46 functional 39 46 selecting 36 subsystem 46 system 39 46 toggle tests 46 Toolbar 16 record playback controls 120 scope multimeter 117 vehicle history 151 toolbar Scanner 25 Trace controls scope 124 trigger condition 41 Triggers setting 41 trouble codes See diagnostic trouble codes DTCs Troubleshooter 39 48 Troubleshooter software See software U Unit setup 130 units settings scope 129 V variable control tests 46 Vehicle History 150 154 activate 152 delete 153 operations 152 154 screen layout 150 search 153 settings 154 toolbar 151 view 152 Vehicle identification 150 151 View 152 Viewing component information 78 W wireless pairing devices 53 10
211. ut 8 to 10 times in 10 seconds Pump throttle rapidly OPV should go to 0 8V Look for quick response During deceleration should drop to 0 2V or less May need to road test to see delceleration results Fol direct O2 test Back P obe 02 sensor signal terminal at connector with DVOM With Engine fully warm hold at 2000 RPM Force leal condition by creating Inroe vacuum leak Monitor sensor voltage Should see quick response of decreasing voltage amp change in Engine operation Force rn condition by adding propane through air intake Voltage should increase quickly If sensor response ts sluglish sensor may pe fay aL contaminated If Engine does not respond 4 operating temp OK suspect PCM or ground circuit For RPM 2230 y ri Pu 1 Live data values 2 Hyperlink Figure 4 28 Sample data values within a Troubleshooter tip 4 4 Stopping Communication and Exiting the Scanner The Scanner remains open as long as there is an active communication link with the vehicle You must first stop communication with the vehicle in order to exit from the Scanner function A warning message displays if you attempt to exit from the Scanner while it is communicating with the vehicle ECM NOTE Damage to the vehicle electronic control module ECM may occur if communication is disrupted Make sure the data cable and the USB cable are properly connected at all times during testing Exit all tests before disconnecting the tes
212. vided to help prevent personal injury and equipment damage Safety messages communicate the hazard hazard avoidance and possible consequences using three different type styles e Normal type states the hazard e Bold type states how to avoid the hazard e Italic type states the possible consequences of not avoiding the hazard An icon when present gives a graphical description of the potential hazard Safety Message Example Risk of unexpected vehicle movement Ad e Block drive wheels before performing a test with engine running A moving vehicle can cause injury Important Safety Instructions For a complete list of safety messages refer to the accompanying Important Safety Instructions manual SAVE THESE INSTRUCTIONS Contents Sale IO MAUGO srt ascii iii Chapter 1 Using This Manual snannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn nnna 1 CIN 1 o AP P E ee ancaueaecsouanesda sods ENE 1 O A no EEE E E 1 TSUNA ENON Y ere rnin toc ii ed ca 1 Notes and Important Messages ccoocccccocccccoconoconocononnnoconnnonnnnnnonannnnnnnnnonanononannnnnnnnnnenananonos 2 FB CN AP o o ona 2 DEIS teca do etrntde rra E EE EA 2 A e A eiateg E 2 Chapter 2 Introduction acuiricicnmicinaiaa ri di dt 3 Features and Specifications cccccocnnnccccoccnnncnnannncnonnnnnnononnnnnnnnnrnnnnnnnnnnonnnnrnnnrnnnnnnonnnnrnnnnnncnnnns 3 DONOSIO TOO anna ion 3 Scan Module Wireless
213. vigation Use the toolbar icons are shown in the table below to navigate through the Data Manager Table 13 1 Data Manager toolbar icons RRA A 13 3 Operations Returns to the Data Manager main screen Moves the items displayed in the folders panel up one level in the file structure Opens the highlighted folder or file Creates a new folder Moves the highlighted file or folder to the recycling bin Opens a dialog box and virtual keyboard for renaming the selected file or folder The Save function is not implemented at this time See Saving Files on page 172 for information Opens a dialog box and virtual keyboard for renaming the selected file or folder Opens a menu of additional options Data Manager operations based on toolbar selections are explained in the following sections 13 3 1 My Data The My Data icon is a shortcut that quickly returns you to the main Data Manager screen Select the icon at any time to instantly return Note the location of the page being viewed is shown near the top of the screen just above the toolbar 156 Data Manager Operations Operations 13 3 2 Up This icon reflects the items shown in the folders panel of the screen up in the file structure one level at a time For example one tap of the Up icon when viewing the contents of the Scanner Data Folder returns you to the main screen A second tap would display the contents of the My Documents folder 13 3 3 Open
214. witches an item to low or off or incrementally reduces a variable signal Switches an item to high or on or incrementally increases a variable signal Scanner Function Scanner Operation Generic Functions The Generic Functions selection opens a menu of available OBD II EOBD functions on 1996 and newer vehicles For additional information on generic functions refer to the Global OBD Vehicle Communications Software Manual Menu options typically include e MIL Status displays the ID and status of the Malfunction Indicator Lamp MIL e Fast Track Troubleshooter displays a menu of available experience based tests and tips e Readiness Monitors displays the status of the OBD II EOBD required monitors 01 Display Current Data displays a screen containing Generic OBD PID data 02 Freeze Frame displays data stored in ECM memory when a DTC is set 05 Oxygen Sensor Monitoring displays on board oxygen sensor monitoring test results 06 On Board Monitored Systems displays the status of system monitors 08 Request Control of On Board System establishes bidirectional ECM communication 09 Calibration Identification displays the ECM calibration identification numbers 09 Calibration Verification Number displays the ECM calibration 09 In Use Performance Tracking displays a monitoring conditions report 09 Vehicle Identification Number displays the VIN 0A Emissions Related Fault with Permanent Status displays a
215. work on most frequently first they will appear at the top of the list 3 Select Finished on the toolbar once your selections have been made The screen returns to the manufacturer list but only the makes you selected display Note the Favorites toolbar selection now reads Full list 4 Select Full List on the toolbar to view the complete list of manufacturers 5 Select Back on the tool bar at any time to return to the previous screen Your favorites list is what will display whenever a Guided Component Test database is opened in the future The list can be modified at any time by selecting Configure Favorites from the toolbar 7 1 3 Identifying a Test Vehicle gt Exact procedures to identify the test vehicle may vary somewhat by vehicle and market The following procedure which identifies a 2008 Ford Focus for testing the fuel injection system is typical of what to expect To identify a vehicle for Guided Component Test 1 Select the Guided Component Test module icon from the Home screen 2 Select which database to load for the test vehicle if requested optional After the database loads a list of manufacturers displays Select FORD and a model year menu displays select 2008 from the year menu and a list of available models displays Select FOCUS from the model list and a list of available engines displays Select 2 0L from the engine list and a confirmation dialog box displays Figure 7 3 Yo 2 y im
216. y Operations Screen Layout 12 1 1 Vehicle History Main Body The main body of the screen lists all of the available Vehicle History items By default items are shown in the order in which they are entered However you can resort them by any of the categories shown as column headings You can also resize the individual columns P To sort Vehicle History items 1 Select a category heading The listed items resort according to the selected category A triangle appears alongside the name of the column that was used for the sort 2 Select the triangle in the heading to reverse the sort order P To resize a Vehicle History column 1 Select the line separating two columns A line with arrowheads appears to show the column is ready for resizing 2 Drag the line left or right to increase or decrease the column width 12 1 2 Vehicle History Toolbar The table below gives brief descriptions of the control icons on the toolbar Table 12 1 Toolbar icons MI IC non Back acK Returns to the previously viewed screen Activate Loads the highlighted vehicle history View Opens the worksheet for the currently highlighted vehicle history Delete Erases the currently highlighted vehicle history Opens a window that allows you to locate Search A a particular vehicle history Available only after a search use to nadan Es Show All return to a complete Vehicle History list Opens a window that allows you Settings yr Se
217. y of the data currently being viewed Menu options include e Save opens a submenu with these options Screenshot saves a graphic image of the current screen Collected Data saves a recording of all the data currently in the buffer plus the number of frames designated after the trigger event see Properties on page 27 e Print opens a submenu with these options Screen sends the current screen image to a printer Troubleshooter prints the full text of the troubleshooter topic shown in the main body Selecting an option opens a Windows Print dialog box for printing or saving the file Tools This option allows you to adjust tool settings to your personal preferences Selecting Tools opens a menu with two options e Units Setup e Display BEN 33 Scanner Function gt Basic Operation and Navigation Units Setup The units of measurement can be changed for temperature vehicle speed air pressure and other pressure readings Choose between US customary or metric units of measure To change the units setup 1 Select Tools gt Units Setup The Measurement Units Setup dialog box opens Di gt Scanner gt Engine amp Powertrain Units Temperature Fahrenheit Vehicle Speed MPH Air Pressure Hg Other Pressure PSI Restore Default Values Cancel Figure 4 13 Sample Units Setup screen 2 Use the dropdown menus to select the desired value for each item 3 Select Accept to clos

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