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6820 Series 80-Column Printer User Manual

1. 22 Operating the Printer Configuration Utility 0 0 eee eee eee 23 Communicating with the Printer lees 24 Setting the 6820 Configuration s resis erenn tarip rait eese 27 Default Printer Settings esses 31 Error Messages eiT eoet ep e beh newly sate oT er alu eser 31 Connecting to the Bluetooth Adapter lleseseseseeeeeees 32 Enable Microsoft ActiveSync Serial Port Connection 0004 32 4 Control Code Definitions LLLLLSSSSSuussissssesssee 33 Understanding Control Code Definitions esi ecseri cer Kartar A VAE KEE 34 I O Pue ieai AAE AR oe PE A dete UR e EE 34 Prnt limage BORT s uo A EEE e A ARAE EA RE E RA ERT 34 Spedal Notations 2 coepere e LO Ee AE aks Se e a Re a US 34 Using Printer Control Codes cete bt eed te cath E RUE he ee es 35 Backs pace 26i oec bebe EE dat ie whe staan EHE 35 Bee pers css saat Aea Ae t e palate the bees Me Aves oheateiceae dayne eee 35 Cancel Ei zta ose etos ea i ig at ete atten ea A an 36 Carriage Retr vols Oe eee Gas bis esate Me DODENUS RACE NES 36 TD CLEC Cesc Oe c oom eme cen deben AE EE DE tee 36 Form Eeedai seeds p Dele cre esecrvehvesc met sacra odie ana UR ES 37 Select Half Speed Printing eee 37 Cancel Half Speed Printing iaeio reti aN EARE A cece eee eee 37 Set Inactivity Time for Sleep Mode 0 cece eee 37 TEAC BOO Aeon ea BP ip Teese cas lt s AES eh bs UR tne tea A er suede Res 38 Perfo
2. area 2 0 75 inch or more area 3 4 66 cm 1 83 in 11 lines ov You should leave a 1 inch margin at both the top and the bottom of the page This provides for a margin of six lines at 1 6 inch line spacing Even though printing in Area 1 before or after the perforation may be possible you should keep in mind that paper feed precision is reliable only within the Assured Print Area The top and bottom margins are represented by Area 1 as shown in the previous illustration The top margin is defined as the distance between the top edge of the paper and the first row of printed characters The bottom margin is defined as the distance 6820 Series 80 Column Printer User Manual 111 Appendix A Specifications and Default Settings between the last row of printed characters and the bottom edge of the paper There is a possibility that printing can start within one line below the perforation and printing could continue beyond the Assured Print Area however paper feed precision is only reliable with top and bottom margins of approximately one inch Basically you should consider there are only 55 lines available for reliable printing Theleft and right margins are represented by Area 2 For reliable printing use a margin of at least 0 75 in for the left and right margins The Paper End Detection line indicates the point where the Paper Out sensor detects the bottom edge of the paper Area 3 represents
3. B NUL Set Vertical Tabs in Channel This function works the same as the Set Vertical Tabs function except that it stores the tabs into a specified channel as specified by the variable c This channel is selected for use by the Select Vertical Tab Channel function Format Decimal Hex ASCII 2798cn1n2 nk0 1B62cnln2 nk00 ESC b c n1 n2 nk NUL cis the channel number range is 0 to 7 n1 is the first tab range of values for tab stops is 1 to 255 n2 1s the second tab all tabs must be in ascending order are subsequent tabs maximum number of tabs is 16 nk is the last tab to set any value less than the previous tab value acts as a terminating character and NUL is the terminating character 6820 Series 80 Column Printer User Manual 57 Chapter 4 Control Code Definitions Clear Vertical Tabs in Channel Clears all vertical tab stops in the specified channel This is a variant behavior of the Set Vertical Tabs in Channel function where the NUL acts as an early terminating character since this function normally clears the existing tabs before setting any new tabs Format Decimal Hex ASCII 2798c0 1B 62 c 00 ESC b c NUL Select Vertical Tab Channel Selects a specified vertical tab channel It sets up the current tabs from that channel Once this function is performed all subsequent Perform Vertical Tab commands use the tab stops from the list retrieved from the specified channel At power on the printer u
4. Chapter 4 Control Code Definitions Disable Printing of Codes 128 159 Disables the printing of codes 128 159 By default these codes are disabled Format Decimal Hex ASCII 27 55 1B 37 ESC 7 Expand Printable Code Area This function allows certain ASCII codes 00h to 1Fh and codes 80h to 9Fh to print when the variable n is set to the value of 1 This allows the use of these codes for user defined characters If n 0 the function returns these two ranges of characters to non printable control codes A user defined character set must be selected by ESC 1 the Enable Printing of Codes 128 159 function before these codes can print Note This function is only useful with the default SBCS In both ranges only the following codes can redefine as printable characters Codes not listed within the range 00h to 1Fh print as standard control codes Codes not listed within the range 80h to 9Fh are converted to a control code in the range of 00h to 1Fh by subtraction of 80h Format Decimal Hex ASCII 27 73n 1B49n ESC P n Printable Code Expansion Characters Hex ASCII 00 NUL 01 SOH 02 STX 66 Hex ASCII Hex ASCII Hex ASCII 11 DC1 80 none 91 none 15 NAK 81 none 95 none 16 SYN 82 none 96 none 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Printable Code Expansion Characters continued Hex 03 04 05 06 10 ASCII ETX EOT ENQ ACK DLE e Hex A
5. Step Temp Position Description Err indicates the home position LED sensor has failed Indicates which printer command was executed when the head jammed Indicates which way the head was moving left is toward the home position and right is away from the home position Home position is at the extreme left toward the green thumbwheel Indicates the acceleration speed of the printhead when the jam occurred The acceleration step at the jam 0 means no steps were taken 15 means all steps were taken 1 14 indicates the printer jammed during acceleration or deceleration The ambient temperature at the last head jam The temperature is listed in Celsius Position of carriage at the time of the jam in 1 720 in 12 step position Divide the number by 12 to get the step position There are 512 steps across the page If it is jammed at position 0 check the printer mechanism alignment If it is jamming in the middle it is more likely a dirty ribbon or obstruction in the printhead s path Head Dot Pattern line 37 Is used to verify the individual dot wires There should be nine dots If some dots are missing it could be a printhead failure or a circuit board failure Error Log information appears on lines 38 43 This information is cleared after every self test Error Log Information Heading PE HJ 12Vu 12Vo Description Number of paper jams while feeding paper Number of head jams while printhead is moving
6. DSR Data Set Ready 6 6 DTR CTS Clear to Send 5 5 RTS RTS Ready to Send 4 4 CTS RXD Receive Data 3 3 TXD TXD Transmit Data 2 2 RXD Signals are not available on the 6100 Dock f f eccc000000 eoccc00000060 eccc000000 eoccc0000006 0 p Y S 25 Pin D sub Male 25 Pin D sub Male 25 Pin to 25 Pin Cable P N 216 771 XXX 25 Pin to 25 Pin Cable P N 216 771 xxx 6820 Series 80 Column Printer User Manual 97 Chapter 5 Troubleshooting and Maintaining the 5820 PC Printer Signal Name Pin Pin Signal Name TXD Transmit Data 3 4 TXD RXD Receive Data 2 5 RXD RTS Ready to Send 7 3 RTS CTS Clear to Send 8 6 CTS DSR Data Set Ready 6 7 DSR 5 9 SG Signal Ground SG Chassis Ground shell shell Chassis Ground E 8 Terminal Charge out to computer 9 Pin D sub Female 15 Pin D sub Female 9 Pin to 15 Pin Cable P N 226 016 XXX 9 Pin to 15 Pin Cable P N 226 016 xxx 98 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 5820 Dock Printer w 6210 Terminal Holder Signal Name Pin Pin Signal Name TXD Transmit Data 2 4 TXD DTR Data Terminal Ready 20 2 DTR RTS Ready to Send 4 3 RTS RXD Receive Data 3 5 RXD CTS Clear to Send 5 6 CTS DSR Data Set Ready 6 7 DSR SG Signal Ground 7 9 SG shield shell 13 I ee 25 8 f eeoo 0 KEEKEKE s 25 Pin D sub Ma
7. Intermec website at www intermec com and click Support gt Returns and Repairs gt Warranty 6820 Series 80 Column Printer User Manual Before You Begin Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec website at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at TechnicalCommunications intermec com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec website click About Us Contact Us 6820 Series 80 Column Printer User Manual XV Before You Begin Service Location Support For the most current listing of service locations go to www
8. Number of 12 V under voltage Number of 12 V over voltage 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 5820 Error Log Information continued Heading 24Vu 24Vo Home Temp OverC HeadS Fault ADErr EEErr Dlink Llink Description Number of 24 V under voltage head motor voltage Number of 24 V over voltage Number of home detect errors typically caused by paper scraps or circuit failures Unused Number of head over current errors typically caused by a bad printhead Number of head driver short errors typically caused by circuit failures Number of paper feed motor over current errors excess current in paper feed motor could indicate circuit failure Number of A2D conversion failures Number of EEPROM write failures to diagnostic block Number of software memory errors corruption in internal memory Number of software memory errors Sample First Page of the Self Test Note Lines 15 18 are factory default printer settings Take note of these lines when reading the self test report 1NP6820 2 Copyright 1997 1998 Intermec Technologies Corporation All Rights Reserved 3Serial MFG Date Hardware Check Repairs Svc Date 412345678 yy mm dd ddd ddd ddd dddd TOP GO NG 00 yy mm dd 5 ddd ddd ddd dddd MLB 6 ddd ddd ddd dddd PS 7 ddd ddd ddd dddd IOB 8Revisions 0000000
9. fO0MyFriendlyName lt CR gt 10 lt CR gt Turn off Encryption Authentication and Exclusion 11 lt CR gt Authentication 12 lt CR gt Encryption and Authentication 13 lt CR gt Encryption Authentication and Exclusive cOON lt CR gt 11024 512 lt CR gt dOON lt CR gt d11024 512 lt CR gt s1001F00 lt CR gt s2MyServiceName lt CR gt s4MyPinCode lt CR gt 6820 Series 80 Column Printer User Manual P Syntax Description Default Example Syntax Description Example Syntax Description Definition Default Example 6820 Series 80 Column Printer User Manual Appendix B Bluetooth Configuration Commands and Specifications Example Commands continued Command Function PTO CR tOShutdown Timer 5 minutes lt CR gt 2B0 lt CR gt bONo Devices PairedCR gt Note These commands are only available over the serial link not over the air and are not available when the device is in the Bluetooth Link Active State Set Local Bluetooth Device Name FO lt Device Friendly Name CR Device Name String up to 254 bytes long 6820 DDEEFF where DDEEFF is from the AABBCCDDEEFF Bluetooth device address FO1Len s 1009625 serial module CR sets the name to Len s 100 serial module Set Class of Device Service Field S1 Class of Device Service field gt The Class of Device Service Co
10. which creates BIGS950 TXT e CHINA C which creates GB2312 TXT e I BMA437 C which creates IBM437 TXT JAPAN C which creates JIS932 TXT e KOREA C which creates KOREA TXT e NATION C which creates NATION TXT Big 5 Traditional Chinese Character Set 138 This program generates a text file big5950 txt to copy to a 6820 The text file illustrates the use of the BIG 5 traditional Chinese character set Install the BIG 5 character font nft00950 mod using the Printer Configuration Utility To print big5950 txt correctly 1 Use the Microsoft C version 7 00 compiler cl big5 c link slibce graphics 2 Run big5 exe to create big5950 txt 3 Copy this text file to the appropriate printer port 6820 Series 80 Column Printer User Manual Appendix D Printer Font Test Jobs Simplified Chinese Character Set This program generates a text file gb2312 txt that you can copy toa 6820 printer The text file illustrates the use of the Simplified Chinese character set Install the Simplified Chinese character font nft00936 mod using the Printer Configuration Utility To print gb2312 txt correctly 1 Use the Microsoft C version 7 00 compiler cl china c link slibce graphics 2 Run china exe to create gb2312 txt 3 Copy this text file to the appropriate printer port IBM 437 Code Page Character Set This program generates a text file ibm437 txt to copy to a 6820 The text file illustrate
11. with 700 Series or CK61 Holder Side Mount with 700 Series or CK61 Holder Top Mount with CN3 Series CN70 or CN70e Holder Side Mount 6820 Series 80 Column Printer User Manual Width Length 47 0 cm 36 8 cm 18 5 in 14 5 in 36 8 cm 38 1 cm 14 5 in 15 in 47 0 cm 36 8 cm 18 5 in 14 5 in Depth 20 3 cm 8 0 in 20 3 cm 8 0 in 20 3 cm 8 0 in 107 Appendix A Specifications and Default Settings Fixed Mount Printer Dimensions continued Configuration with deep paper tray Width Length Depth with CN3 Series CN70 or CN70e Holder Top Mount 36 8 cm 38 1 cm 20 3 cm 14 5 in 15 in 8 0 in Portable Printer The portable printer may come with a handle an AC foot or with a terminal holder top mount Portable Printer Dimensions Configuration Width Length Depth with handle 700 Series or CK61 Holder Top Mount and 38 1 cm 41 9 cm 20 3 cm Deep Paper Tray 15 0 in 16 5 in 8 0 in with handle 700 Series or CK61 Holder Top Mount or 38 1 cm 41 9 cm 13 0 cm Fill Plate and Shallow Paper Tray 15 0 in 16 5 in 5 1 in with handle CN3 Series CN70 or CN70e Holder Top 38 1 cm 41 9 cm 20 3 cm Mount and Deep Paper Tray 15 0 in 16 5 in 8 0 in with handle CN3 Series CN70 or CN70e Holder Top 38 1 cm 41 9 cm 13 0 cm Mount or Fill Plate and Shallow Paper Tray 15 0 in 16 5 in 5 1 in Media Specifications 108 Caution Using paper that matches the following specifications
12. 0000 e ee eee 83 Troubleshooting Using the Printer Sel Test 83 Self Test Function Descriptions uii srir ts Es cece cece eee 83 Performing a Printer Sel Testi sco eve ye Paes ee ee yaa eee een 84 Running theSel Testa c eee erre reset U rS peeve ees cape dt 84 Understanding the Self Test Report 0 cece cece eee eee 84 Miscellaneous Troubleshooting Tips 0 e cece eee eee eee nee 88 6820 Series 80 Column Printer User Manual Contents Understanding Diagnostic Information isses eee 91 Cable Configurations ico c RR Exe ERE TRUE TERI 96 Cleaning the Printer zoe ert Anaa AEAEE A et Pee X NRI UE Ex ee ues 101 Cleaning the Outside ofthe Case 0 ec cc SARIA ERA 102 Cleaning the Inside the Case 0 0 cece ccc TETAN EEA 102 Changing the Ribbon Cartridge 0 0 sse 103 Cleaning the Mask Spring ecard oy c ot tudtenem os e ee pRUENDOBCe RN UD AFERAN 103 A Specifications and Default Settings 105 Specifications cie os tet eet DOW ure UE SDN Mikes UE te ee ete des 106 Printer Dimensions oso UPS e ALUE NDA E NAR QU P ER LN eet Sed 107 Fixed Mount Printer 0 cc ccc cee cee cc een 107 Portable Printer 3 2 5 00 04 30 ea Bas ae eh ee oe RUD V copied 108 Media Sp cifications ieissperbizsee e dae pre des bed sedan degen aaa es 108 Mat rial Breakdown oss nik aod ak Lae Pa ilo ee e CP 109 Caliper Breakdown nate otha rye e RU Xa b eo IPSO 110 Understan
13. 11 Keep in mind the line spacing and actual length of the paper when specifying this value since this function is dependent on those parameters Top of form is reset to the current line and the Skip Over Perforation setting is canceled Format Decimal Hex ASCII 27670n 1B 4300n ESC C NUL n Select 1 8 inch Line Spacing Sets the line spacing is set to 1 8 of an inch 8 lines per inch for subsequent lines Format Decimal Hex ASCII 27 48 1B 30 ESC 0 42 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Select 7 72 inch Line Spacing 7 dots Sets the line spacing to 7 72 of an inch approximately 9 7 lines per inch for subsequent lines Format Decimal Hex ASCII 27 49 1B 31 ESC 1 Select 1 6 inch Line Spacing Sets the line spacing to 1 6 of an inch 6 lines per inch for subsequent lines factory default 1 6 inch is equal to 12 dot spacing Format Decimal Hex ASCII 27 50 1B 32 ESC 2 Select n 216 inch Line Spacing Sets the line spacing to n 216 of an inch for subsequent lines A spacing of 1 216 inch is 1 3 the distance between pins of the printhead approximately 1 3 of a dot and 27 216 is 8 lines per inch Range ofn is 0 to 255 Format Decimal Hex ASCII 2751n 1B 33 n ESC 33 n Select n 72 inch Line Spacing n dots Sets the line spacing to n 72 of an inch for subsequent lines A spacing of 1 72 inch 1 point in font size is the distance between p
14. 12345 12345 12345 12345 12345 4312345 12345 12345 12345 12345 12345 12345 12345 12345 12345 Sample Second Page of the Self Test Page 2 of the self test contains the print pattern used to diagnose printer mechanical behavior The pattern continuously prints the ASCII characters between 33 and 126 decimal inclusive for the entire page or until you cancel the print by pressing a button on the printer An example of that rotating pattern is shown below 1 4 0123456789 lt gt GABCDEFGHIJKLMNOPORSTUVWXYZ N abcdefghijklmnopqrstuv wxyz 0123456789 lt gt ABCDEFGHIJKLMNOPORSTUVWKYZ V abcdefghijklmn opqrstuvwxyz 0123456789 lt gt ABCDEFGHIJKLMNOPORSTUVWXYZ _ abcdef ghijklmnopgrstuvwxyz 0123456789 lt gt ABCDEFGHIJKL Self Test Failure e For help see Miscellaneous Troubleshooting Tips Check the power source internal battery charge cable or AC adaptor for a possible power failure Miscellaneous Troubleshooting Tips The following table lists actual printing problems possible causes and actions you should take to correct a problem the printer before printing can resume Note In paper jams or head jams press the Set Page button to clear 88 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 6820 Possible Printer Problems Symptom Test or Cause Printer does not In
15. 255 Select unidirectional printing one line only Copy ROM to RAM Reassign graphics mode Perform master reset Select n 72 inch line spacing Clear vertical tabs Set vertical tabs Set page length lines Set page length inches Clear horizontal tabs Set horizontal tabs Select emphasized mode Cancel emphasized mode Select double strike mode Cancel double strike mode Expand printable code area Perform n 216 inch line feed Select single density graphics mode Select low speed double density graphics mode Select elite pitch Set skip over perforation Cancel skip over perforation Select pica pitch 6820 Series 80 Column Printer User Manual Appendix C Cross Reference Tables Escape Sequence Cross Reference continued Decimal ESC Q n ESC R n0 n1 n2 ESC R n ESC S 0 ESC S 1 ESC T ESC U 0 ESC U 1 ESC W 0 ESC W 1 ESC Y n1 n2 ESC Z n1 n2 ESC 0 n1 n2 ESC 1 n1 n2 ESC b c NUL ESC b c n1 n2 nk NUL ESC 7 n ESC I n ESC s 0 ESC s 1 ESC t 0 ESC t 1 ESC z n ESC n1 n2 Description Set right margin Code page selection Select national character set Select superscript mode Select subscript mode Cancel superscript subscript mode Cancel unidirectional printing Select unidirectional printing Cancel double wide expanded mode Select double wide ex
16. DDEEFF matches the respective portion of the Bluetooth device address AA BB CC DD EE FF If the printer the adapter is connecting to is known the service name is changed to 6820 SN where SN is replaced with the serial number of the 6820 The 6820 Bluetooth adapter can save 16 link keys across cold boots Link keys are saved in a circular list The 17th link key replaces the first the 18th replaces the 2nd and so on Remote Configuration 126 You can query the following items remotely Discoverable State Get Set Connectable State Get Set Bondable State Get Set Authentication Encryption State Get Set Device Name Get Set Device Address Get Class of Device Get Set Service Name Get Set Bluetooth Profile Get Bluetooth Passkey Set Radio Shutdown Timeout 6820 Series 80 Column Printer User Manual Appendix B Bluetooth Configuration Commands and Specifications Bluetooth Performance e Range Operating range is expected to range from a minimum separation of 10 cm up to 10 m with a Bluetooth enabled mobile computer e Link Loss can occur when going in or out of range while communicating with other Bluetooth devices Link Loss can occur if there are metal obstructions between the mobile computer and the printer Diagnostic Capabilities The 6820 Bluetooth adapter sends a printout of Bluetooth information to the printer when it receives a message from a 700 Series or CK61 in a terminal hol
17. Do not overload the paper tray or paper jams will occur Understanding the Control Panel The printer control panel has four status indicators in the top row and three buttons in the bottom row Three status indicators blink when there is a problem with the printer Understanding the Status Indicators Name Indicator Description Paper Out K The printer is out of paper ZI Head Jam wy The printhead is jammed and cannot move Low Battery The internal battery voltage the vehicle battery voltage or the power module voltage is too low 6820 Series 80 Column Printer User Manual 3 Chapter 1 Using the 5820 Printer Understanding the Status Indicators continued Name Indicator Description Power The power LED turns green when you press any button and goes off after ten seconds The LED also goes on when the printer is attached to an external power supply aprint job is sent to the printer you perform a power on self test Understanding the Buttons Name Button Function Form Feed 1 Press this button to feed the paper into the y printer mechanism or when the printer should FORM FEED advance to the next form If the printer runs out of paper press this button to initiate automatic paper loading E Press this button to signal the beginning of the H page to the printer after you have made the SET PAGE appropriate paper adjustments or to set the line feed counter to zero and move the printhead to its home positi
18. Fb Get Printer Fonts Space Remaining bytes 420352 I Update Printer Beginning the font update process Formatting printer Flash For Font update Done Setting printer Fonts Updating Font NFTOO000 on printer Font NFTOOO00 successfully added to printer Setting printer Fonts Done Update process completed e 30 Note You only need to update the control program when new versions of the control program are released 6820 Series 80 Column Printer User Manual Chapter 3 Configuring the 6820 Printer Default Printer Settings Settings Value Zero Print Option Print zeros without a slash Auto Feed Configuration CR carriage return at end of line without line feed Protocol NPCP Parity N A for NPCP Bit Rate 19 2 K 19200 For other printer defaults see Factory Installed Printer Defaults on page 112 Error Messages There are three instances when the 6820 may not connect to your PC In the example error messages x indicates the assigned COM port number Error Messages Error Type Message Cause Timeout Error Unable to open COM port x The timeout error may occur due to either to printer Printer not of these situations reset within the time allowed or printer not The printer was not reset in the time connected to COM port x allowed The COM port exists on the desktop computer but nothing is connected to the port The gray Bluetooth terminal hol
19. Format Decimal Hex ASCII 8 08 BS The backspace control code BS is not reliable when text contains different character pitches For reliable backspacing use the escape sequence ESC Set Relative Print Position Beeper The printer produces a beep lasting approximately 1 10 of a second Format Decimal Hex ASCII 7 07 BEL 6820 Series 80 Column Printer User Manual 35 Chapter 4 Control Code Definitions Cancel Line Discards all of the characters currently in the print buffer Sets the current print position to left margin Text already printed cannot be canceled Format Decimal Hex ASCII 24 18 CAN Carriage Return Delete 36 a Repositions the printhead at the start of the print line usually at the left margin and repositions the pointer to the start of the print buffer after printing all data in the buffer Also all of the one line functions are reset such as bold double strike double wide or unidirectional printing Format Decimal Hex ASCII 13 oD CR Note You can add an automatic line feed with a configuration item Deletes the last character in the print buffer This functions only in left justification Format Decimal Hex ASCII 127 7F DEL 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Form Feed Prints the contents of the print buffer clears the print buffer and advances the paper to the top of the next page Top of Form accordi
20. Printing of Codes 128 159 function and the user defined character set is selected with the Select User Defined Set function then codes between 80h and 9Fh can be defined for use and are printable For a list of these characters see the Expand Printable Code Area on page 66 Select User Defined Character Set After you define a character set using the Define User Defines Characters function you can select a user defined character set Note This function is only useful with the default SBCS 64 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Format Decimal Hex ASCII 27371 1B 2501 ESC 1 Select Default Character Set If the Select User Defined Set function was previously set this function switches back to the default character set Note This function is only useful with the default SBCS Format Decimal Hex ASCII 27370 1B 25 00 ESC 0 Enable Printing of Codes 128 159 All codes 128 159 are treated as printable characters rather than control codes with this function This allows the use of these characters for user defined characters A user defined set must be selected using the Select User Defined Set function before these characters can print Factory default disables printing of these codes Note This function is only useful with the default SBCS Format Decimal Hex ASCII 27 54 1B 36 ESC 6 6820 Series 80 Column Printer User Manual 65
21. Range of n is 0 to 255 Format Decimal Hex ASCII 27 106n 1B6An ESC P n 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Perform Master Reset Initializes the printer and restores factory installed printer defaults For a complete list of settings that are initialized with this command see Factory Installed Printer Defaults on page 112 Format Decimal Hex ASCII 27 64 1B 40 ESC Set Print Position absolute Moves the printhead to an absolute horizontal position on the paper The distance is specified in dots from the left margin to the new print position at which subsequent characters are printed Each dot represents 1 60 of an inch The values for n1 and n2 determine the distance as follows number of dots nl n2 256 Maximum position is 480 The previous contents of the current print buffer is printed If the position specified moves the printhead outside the current margins the command is ignored and the previous setting remains in effect This command is also ignored in right center and full justification modes Format Decimal Hex ASCII 27 36 n1 n2 1B 24n1 n2 ESC n1 n2 Set Print Position relative Moves the printhead to a horizontal position on the paper relative to the current printhead position The distance specified is in dots To determine n1 and n2 first calculate the displacement required in 1 120ths of an inch If the displacement is to the l
22. You can also give everyone who uses the computer access to the printer configuration files or limit access to yourself i 6820 Printer Configuration Utility Select Installation Folder C Program Files Intermec 6820 Printer Configuration Utility 5 Click Disk Cost to see the amount of disk space required to install the Printer Configuration Utility Click OK to close and return to the installation screens i 6820 Printer Configuration Utility Disk Space 6820 Series 80 Column Printer User Manual 21 Chapter 3 Configuring the 5820 Printer 6 Click Next to verify installation click Back to adjust the information on the previous screen or click Cancel to exit the installation j 6820 Printer Configuration Utility lol xl Confirm Installation E The installer is ready to install 6820 Printer Configuration Utility on your computer Click Next to start the installation Cancel lt Back An Installation Complete message appears 7 Click Close to exit the installation program Disabling the Microsoft ActiveSync Serial Port Connections Ifyou use Microsoft ActiveSync to connect to your computers you must disable the serial port connections before using the Printer Configuration Utility To disable ActiveSync 1 In the ActiveSync application on your desktop select File gt Connection Settings 22 6820 Series 80 Column Printer User Manual Chapter 3 Configuring
23. bytes 1112894 Include control program update Update progress Fonts Selected for Update COM Port ie ate ies Get Printer Fonts Space Remaining bytes Update Printer 448512 COM Port 1 open to printer To learn what fonts are currently installed on your printer Click the Get Printer Fonts button The installed fonts appear in the text box in the bottom right corner of the dialog box 6820 Printer Configuration Utility Fonts and Control Program Dialog Fonts Selected for Update Fonts Available For Update NFTOODOD MOD 28160 NFTO0437 MOD 6400 NFT00932 MOD 254976 NFTO0936 MOD 261743 cb NFTO0949 MOD 114432 NFTOO950 MOD 447183 _ lt Space Needed bytes 1112894 Include control program update Update progress COM Port Is S 1206913 Get Printer Fonts Printer Fonts Space Remaining bytes Update Printer 448512 COM Port 1 open to printer Getting printer fonts Found NFTO0932 MOD on printer Getting printer Fonts Done 6820 Series 80 Column Printer User Manual Chapter 3 Configuring the 6820 Printer To select a font file 1 Highlight the font files you want to download in the Fonts Available for Update list 2 Click the right arrow pointing to the Fonts Selected for Update list to copy the selected font files to this list Below is a sample screen 6820 Printer Configuration Utility Fonts and Control Prog
24. eet eo Et Nerea dedos 56 Clear Vertical Labs 9 rep eU PINO RE ES 57 Set Vertical Tabs in Channel esses 57 Clear Vertical Tabs in Channel eese 58 Select Vertical Tab Channel esee 58 Using Character Sets and User Defined Functions 0005 58 Single Byte Character Sets isr tn TENE VENCE ECETES ETAN 58 Double Byte Character Sets es n redir iani Ss cece eee eens 59 Multi Byte Character Sets pocas rorr rito da cece cece eee eee 59 6820 Series 80 Column Printer User Manual vii Contents Select National Character Set see 60 Hebrew Character Set 0 ccc c ec cee cence n 61 Greek Character Setane ios so cans ore Pe UR MR Ie ses 62 User Defined Characters oed ase aie cack e teed OR ey pee eS A VR 63 Copy ROM to RAM poorer ena cree ee bade oy eda dee ha AAI a cease 63 Define User Defined Characters 0 0 0 cc cece ccc c eee ence eee 63 Select User Defined Character Set 0 00 c cece cee ccc eee eee 64 Select Default Character Set eese 65 Enable Printing of Codes 128 159 0 65 Disable Printing of Codes 128 159 1 0 0 eee eee ee 66 Expand Printable Code Area y ar eter Er EE EES a REIA NEATA 66 Enable Printing of Character Graphics 0 0 0000000 67 Disable Printing of Character Graphics 0 0000 0 00 02s 68 Enable Printing of Character Graphics 0 0 000000 ee 68 Graphics Functions s
25. ensures optimum 6820 performance Variation from these specifications use of aged paper or use of paper exposed to elements such as dirt or humidity may cause printing problems The printer works with 1 3 ply carbonless paper that is single edge glued and designed for sprocket feed Standard paper size 1s 8 5 x 11 inch or 241 x 305 mm international 8 5 x 12 in Use 3 ply forms up to a maximum of 0 23 mm 0 009 in thick A soft flexible rubber type cement applied to one perforation strip only is preferred The paper should wrap around a 1 1 4 in diameter roll without curl or wrinkle 6820 Series 80 Column Printer User Manual Appendix A Specifications and Default Settings Material Breakdown The following tables show the material broken down per ply 14 CBF Carbonless Back and Front Target Under Basis Weight 14 Ib 13 3 Ib Caliper 2 9 2 6 Moisture 5 0 4 0 Smoothness RS 165 110 Smoothness CB 270 220 Brightness Wht 88 86 Over 14 7 lb 3 2 6 0 230 320 90 Colors available White Canary Pink Goldenrod Blue Green 15 CF Carbonless Front Target Under Basis Weight 15 Ib 14 43 lb Caliper 3 0 235 Moisture 5 0 4 0 Smoothness RS 140 100 Smoothness CB 140 100 Brightness Wht 85 84 Over 15 8 lb 3 2 6 0 180 180 86 Colors available White Canary Pink Goldenrod Blue Green 16 CB Carbonless Back Target Under Basis Weight 16 lb 15 2 Ib Caliper 3 3 2 8 Moisture 5 7 4 2 Sm
26. font files in the FONTS directory or they will not work correctly Caution 6820 Series 80 Column Printer User Manual 19 Chapter 3 Configuring the 5820 Printer Using the Printer Configuration Utility These instructions apply to desktop computers running the Microsoft Windows 2000 or Windows XP operating systems Installing the Printer Configuration Utility The Printer Configuration Utility is provided on the 6820 Printer Toolkit CD P N 235 145 xxx To set up your PC to use the Printer Configuration Utility 1 Insert the toolkit CD in your PC 2 Open the toolkit CD and double click setup exe The Setup Wizard appears 3 Click Next i 6820 Printer Configuration Utility 5 xj Welcome to the 6820 Printer Configuration Utility ay Setup Wizard ra The installer will guide you through the steps required to install 6820 Printer Configuration Utility on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Cancel Back 20 6820 Series 80 Column Printer User Manual Chapter 3 Configuring the 6820 Printer 4 Click Next to copy the printer configuration utility files to your computer To install the files in a different folder type a path and folder name
27. inch is doubled However the speed is reduced to half of what it would be with single density For more information on calculating the parameters n1 and n2 see Nine Pin Graphics Modes on page 73 This is 8 pin single density graphics The resolution is now 120 dots per inch Each 8 inch line can accommodate 960 columns of graphic dots A graphic string that exceeds the length of the print line is discarded Format Decimal Hex ASCII 27 76n1n2 1B 4C n1n2 ESC L n1 n2 Select High Speed Double Density Graphics Mode This 8 pin graphics mode produces the same density as the Low Speed Double Density mode however the speed is doubled For more information on calculating the parameters n1 and n2 see Nine Pin Graphics Modes on page 73 Format Decimal Hex ASCII 27 89 n1 n2 1B 59 nl n2 ESC Y n1 n2 The resolution is still 120 dots per inch Each 8 in line can accommodate 960 columns of graphic dots A graphic string that exceeds the length of the print line is discarded Make sure adjacent dots in a given dot row are not printed 72 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Select Low Speed Quadruple Density Graphics Mode With this 8 pin graphics mode the number of dots per inch has gone up to 4x what it was in single density Calculating the parameters n1 and n2 is described below Format Decimal Hex ASCII 27 90 n1 n2 1B 5An1 n2 ESC Z n1 n2 The resolution is now
28. paper alignment Check line 29 on self test missing report under Position heading for value Ensure fewer than 200 3 ply Remove torn paper load and center sheets in the deep paper tray and new paper readjust pinfeed holders fewer than 50 3 ply sheets in the shallow paper tray Replace the paper Straighten the white ribbon If 0 realign mechanism in pivot cables tray No paper feed paper Move the printhead manually Remove ribbon cartridge move jam or head jam from side to side printhead If smooth ribbon is jammed Remove ribbon cartridge move printhead If still resistant mask spring is bent or damaged 90 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 5820 Possible Printer Problems continued Symptom Test or Cause Cause printhead gap adjuster too tight Cause Paper scraps found in printer mechanism or around platen Printer mechanism unlatched unlocked portable fixed mount printers Solution Remove ribbon cartridge and turn knob If ribbon resists replace ribbon cartridge For help see Installing the Ribbon Cartridge on page 11 Replace the mask spring For help see Cleaning the Mask Spring on page 103 Set the head gap adjuster to the fifth notch away from the paper For help see Adjusting the Printhead Gap on page 12 If ribbon cartridge bumps against inside of printer check white ribbon cable home position sens
29. power source is passed through the printer to the mobile computer The printer battery does not provide charge to the computer Note Remove the printer battery when storing a printer for more than 2 or 3 days After storage reinstall the battery and connect the printer to an external power source for at least 14 hours to recharge the battery To install the internal battery 1 Unlatch and open the printer mechanism Battery Battery cable Printer mechanism 2 Lower the battery into the rear of the printer case Do not fully seat the battery at this time 3 Attach the battery cable to the battery 4 Push the battery down and back under the back edge of the case The battery should snap into place 5 Close and latch the printer mechanism 6820 Series 80 Column Printer User Manual Chapter 2 Installing the 6820 Printer Installing the Ribbon Cartridge Make sure there is a ribbon cartridge in the printer before you print and that the ribbon is fully seated the cartridge makes a distinct snap or click when properly seated with the visible portion of the ribbon straight and even To install the ribbon cartridge 1 Turn the ribbon advance knob in the direction of the raised arrows to remove any slack in the ribbon 2 Squeeze the ribbon cartridge locking tab into the cartridge then lower the cartridge over the printhead 3 Lower the tab side of the cartridge until it clicks 4 Release the tab and press
30. protocol options are incorrect reconfigure the printer as described in Setting the 6820 Configuration on page 27 6820 Series 80 Column Printer User Manual 77 Chapter 5 Troubleshooting and Maintaining the 6820 Aligning the Printer Mechanism If head jams occur you may need to align the printer mechanism To align the printer mechanism 1 Open the printer top cover install a ribbon cartridge and position the printhead to the far left toward the green thumbwheel For more information on how to install a ribbon cartridge see Installing the Ribbon Cartridge on page 11 Pivot frame 2 Check the area between the printhead and the printer cavity If the ribbon cartridge touches the pivot frame the printer mechanism needs realignment 3 Loosen the four screws that hold the mechanism in place using a Phillips screwdriver 1 Top right 3 Top left 2 Bottom 4 Bottom left right 4 Push the printer mechanism to the right away from the green thumbwheel 78 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 5820 5 Press the right side of the printer mechanism to the back as far as it will go pivot frame The right back edge of the printer mechanism may touch the pivot frame Note When in this position do not allow the left side to
31. the 6820 Printer 2 Clear Allow USB connections and Allow connections to one of the following x Connection disabled Connect v Show status icon in taskbar Allow connections to one of the following COM1 7 This computer is connected to The Intemet I IV Open ActiveSync when my device connects Help Cancel 3 Click OK 4 Close ActiveSync Operating the Printer Configuration Utility The Printer Configuration Utility consists of a list of fonts some parameter settings and a printer control program When the Printer Configuration Utility is active it holds a configuration clipboard in memory Initially chis configuration has parameters set to their default values Consider the contents of the configuration clipboard as temporary and lost when you exit from the utility Click the Get 6820 Configuration button to view the current printer configuration Click the Set 6820 Configuration button to change printer setting and send those settings to the printer Click the Reset to Defaults button to reset the to the factory default printer configuration 6820 Series 80 Column Printer User Manual 23 Chapter 3 Configuring the 6820 Printer To start the Printer Configuration Utility Click the desktop icon or Start gt Programs gt Intermec gt 6820 Printer Configuration Utility gt PConfigApp exe to start the Printer Configuration Utility 6820 Printer C
32. the Printer oireet an AETERNA ee 3 Understanding the Control Panel 0 0 ence een ee 3 Using the Reset Buttones Lie oS PU IP PISA HEC URINE 5 Understanding the Power Supply Options sese 6 Using the Internal Battety iiis vos cete beber ee ELe OUR ENEP ERREEN 6 Connecting to a Vehicle Power Supply eere rrr rr Tre DE EELEE EE AN 6 Connecting to a DC Power Source isses een 7 Fixed Mount Printet oo IR e eR ER REA 7 Porttable Prititens 4 ved a e oie eyes tede s dae tect apt ups 7 2 Installing the 6820 Printer 9 Installing the Internal Battery rre detur RD RR UR DN REX E Yer eS E ER 10 Installing the Ribbon Cartridge 0 cece ee 11 Adjusting the Printhead Gap rot anast Eb be E YR DX REY Y ened Ter TER e De edo 12 Loading the Paper rayo see es ueber wu eR Rb T vett ee TERES 13 loading Paper in the Printet eec cR eI e ue Ree Re Ce HERE 13 Adjusting the Pinfeed Holders 0 cece cece cece eee eens 14 6820 Series 80 Column Printer User Manual v Contents Inserting a Computer in the Terminal Holder 0 eee eee 16 3 Configuring the 6820 Printer LLLLLLLtSSSSStuuusss 17 Connecting to the PARCE s oe e RQO Ue eU E E E E ee ee eee 18 Understanding the Font Modules 0 00 0 18 Using the Printer Configuration Utility eee 20 Installing the Printer Configuration Utility 0 0 0 20 Disabling the Microsoft ActiveSync Serial Port Connections
33. the distance between the Paper End Detection position and the bottom edge of the page Once the last page of the fanfold paper stack is in the printer and the printhead has advanced past this Paper End Detection line printing is no longer reliable When the bottom end of the last page has advanced through the printer past the spring plate along the front of the platen the paper should not reverse back through the printer because the printer could jam and cause paper feed problems Factory Installed Printer Defaults 112 Factory Installed Printer Defaults Function Default Value Carriage position At left margin Character set Normal not user defined Code page 0 Codes 128 255 Disabled Condensed compressed Disabled Double Strike Disabled Double Wide Disabled 6820 Series 80 Column Printer User Manual Appendix A Specifications and Default Settings Factory Installed Printer Defaults continued Function Emphasized Graphics mode Half Speed printing Intercharacter space International character sets Italic justification Keyboard printer Language Line Spacing Margin left Margin right MSB control NLQ Page length Paper end sensor Pitch Power off sleep timer Printer Code Area Expansion Printing direction Redefinition of graphic modes Skip over perforation Subscript Superscript Tabs horizontal Tabs vertical Top of form Underline Unidirectional printing User defined character s
34. touch the 6 Hold the printer mechanism in place and tighten the screws in the sequence shown Understanding Printer Errors Printer errors are divided into classes Runtime errors e Power On Self Test POST errors e Fatal errors consisting of flash write errors and EEPROM block errors Runtime Errors Runtime errors can occur during the course of printing These errors are displayed on the LEDs along with beep sequences This causes the printer to stop printing and enter an error state Then beep sequences are emitted LED codes are displayed the error status may be sent to the host depending on the protocol and the printer goes into suspend mode The printer exits from the suspend mode when the user presses one of the keyboard keys or communications is resumed from the host The printer also places the printhead in its home position and attempts to recover from the error condition Until the error condition is corrected the error procedure does not end and the error state is not removed 6820 Series 80 Column Printer User Manual 79 Chapter 5 Troubleshooting and Maintaining the 5820 For paper out errors load paper and press the Set Page button before printing begins Press the Form Feed button to load the paper to the top of form The following table provides a listing of printer failure indicators and describes what they mean Printer Failure Indicators Sets of Beeps 1 beep 1 set of 2 beeps 1 set of 3
35. 000303100 9Bootblock NPBB6820 MOD Version XX XX XXXX XXXX GO NG 10Control Program npfl6820 mod Version XX XX XXXX XXXX GO NG 11Font Module nftxxxxx mod Version XX XX XXXX XXXX GO NG 12Font Module nftxxxxx mod Version XX XX XXXX XXXX GO NG 13Battery Voltage 012 34 Low High 14Total Pages 123456 15Zero Font Style O 16Auto Feed CR 17Interface mode NPCP 18Bit Rate 19200 19Cold Starts 00024 20Warm Starts 00050 6820 Series 80 Column Printer User Manual 87 Chapter 5 Troubleshooting and Maintaining the 5820 21A2D History 22 Curr Low High Min Max Error Page Count 2324v 024 00 023 21 023 91 023 21 024 51 027 21 00401 00021 2412v 012 55 010 91 013 51 010 90 014 50 8 71 00401 00021 25Temp 023 020 055 021 060 000 00401 00021 26Head Jam History 27Total Head Jams 00186 28Home Command Direction Speed Step Temp Position Page 29 Print Left Const 010 010 01440 12345 30NPCP History 31Disc Addr Parity IFTS Seq CRC Frame Bind IPLDU 3212345 12345 12345 12345 12345 12345 12345 12345 12345 33IRDA History 34 FramesOk BroadCasts CRC TMO DISCARD 35rx 1234567890 1234567890 0123456789 0000000000 36tx 1234567890 1234567890 0123456789 0000000000 37HEAD DOT PATTERN 38 Error Log 39PE HJ 12Vu 12Vo 24Vu 24Vo Home Temp OverC HeadS Fault ADErr EEErr 40Dlink Llink 4112345 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 4212345 12345 12345 12345 12345 12345 12345 12345
36. 03 If incorrect adjust the zero print option see Cleaning the Mask Spring on page 103 Use the 6820 Printer Tool Kit to reload the font file or send the printer in for hardware repair Check the battery or power supply If battery recharge or replace For help see Installing the Internal Battery on page 10 If power supply adjust supply voltage to 7 5 to 15 V Check the printer s internal battery if installed Check the vehicle charge cable for more information see 6820 Printer Installation Instructions Reload paper into printer mechanism For help see Loading the Paper Tray on page 13 89 Chapter 5 Troubleshooting and Maintaining the 5820 Possible Printer Problems continued Symptom Test or Cause Solution Printer works but some Gray ribbon cable connecting Call Customer Support or all LEDs do not work control panel board to pivot 800 755 5505 or send the printer frame assembly is loose in for repair Printer does not print No voltage Voltage too high or low Check line 13 on the self test report under the Battery Voltage heading No data input Adjust supply voltage to No paper feed paper jam or head 7 5 to 15 V jam Tighten computer connections Test Pull paper toward Paper tray too full Torn paper perforation roller Cause If paper is resistant Paper wrinkled creased White ribbon cables obstructing Head Jams due to carriage moist or perforations X
37. 2 45 kg 5 40 Ibs Compact paper tray 2 05 kg 4 50 Ibs Temperature 106 DC Operating AC Operating Storage Humidity Operating Storage Altitude Operating Storage Electrical Voltage Current 20 C to 60 C 4 F to 140 F 20 C to 45 C 4 F to 113 F 30 C to 70 C 22 F to 158 F 10 to 85 noncondensing 5 to 95 noncondensing 100 to 5000 m 15 000 m 13 8 VDC nominal 30 mA idle sleep mode not charging batteries 3 35 A average while printing 450 mA charging internal battery Up to 1 5 A charging computer battery 6820 Series 80 Column Printer User Manual e e Printer Dimensions Vibration Vibration ESD Noncontact Contact Battery Shelf Life Power Appendix A Specifications and Default Settings 12 g RMS for 4 hours 15 kV 8kV 1 year at 25 C 77 F 12 V sealed lead acid 2 3 Ah Note The battery goes dead in two weeks or less when connected to the printer and with no external charge source Note A printer and a computer using the supplied serial cable can operate up to 9 m 30 ft apart Listed below are the dimensions of the fixed mount and portable printers Fixed Mount Printer The base of the fixed mount printer is 32 5 cm 12 75 in wide by 35 5 cm 14 0 in front to back The upper portion varies according to the configurations shown in the following table Fixed Mount Printer Dimensions Configuration with deep paper tray
38. 240 dots per inch Each 8 in line can accommodate 1920 columns of graphic dots A graphic string that exceeds the length of the print line is discarded Make sure adjacent dots in a given dot row are not printed Nine Pin Graphics Modes These 9 pin graphics functions also require two parameters n1 and n2 They are calculated slightly different than in the 8 pin graphics modes Since two data bytes represent each dot column to print first divide the total length of the graphic string following the Select Graphics Mode command by two These parameters are calculated as follows assuming a temporary variable n n total number of dots needed divided by 2 e n2 integer of n divided by 256 e nl remainder of the 72 calculation First divide n the total number of dots needed for the graphics string by 2 then divide the result by 256 Then n2 is the quotient the whole number and n1 is the remainder If you require less than 256 dots columns then n1 indicates the number of dots and n2 is set to zero 6820 Series 80 Column Printer User Manual 73 Chapter 4 Control Code Definitions Select 9 Pin Single Density Graphics Mode Enables single density 9 pin graphics mode Calculating the parameters n1 and n2 are described previously under nine pin graphics modes Format Decimal Hex ASCII 27940n1n2 1B SEO0 n1 n2 ESC 0 n1 n2 The resolution is 60 dots per inch Each 8 in line can accommodate 480 columns of graphic dot
39. 6 6a K 114 72 S G 107 6b L 115 73 T D 108 6c M 116 74 Y E 109 6d N 117 75 F Z 110 6e X 118 76 X H 111 6f O 119 77 Y q 112 70 P 120 78 W The selected set stays in effect until the printer is reset and receives a Master Reset command or until you select a new international character set Note This function is only used with the default character set 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions User Defined Characters This section describes user defined characters and how characters are copied into printer memory Note RAM based definition or redefinition of standard characters is log only useful when the default SBCS code page is selected There is no method to redefine characters in the other code pages since unique code pages can be created and loaded into the printer memory Copy ROM to RAM The characters in ROM are copied into RAM so a complete user defined character set is created by editing selected characters This ensures that all characters are defined when a user defined character set is selected This eliminates the need to cancel the selection when printing defined characters Note This function is only useful with the default SBCS Format Decimal Hex ASCII 2758000 1B 3A 00 00 00 ESC NUL NUL NUL Define User Defined Characters Characters are redefined by the user in the currently selected mode However they can only be used in draft mode Note This f
40. Byte Character Sets Font Module nft00936 mod nft00950 mod nft00932 mod nft00949 mod Code Page DBCS Languages Lead in Byte Trailing Byte 936 GB 2312 Chinese Alh ABh Alh FEh simplified BOh F7h 950 big 5 Traditional Alh C6h 40h FEh except 7Fh Chinese C9h F9h 932 Shift JIS Japanese 81h 9Fh 40h FCh except 7Fh EOh FCh 949 KSC 5601 Korean Alh ACh Alh FEh BOh C8h CAh FDh Multi Byte Character Sets Double byte character sets and single byte character sets can mix when printing a report This mixture is referred to as a Multi Byte Character Set MBCS When a DBCS is selected the characters from the SBCS code page currently selected are used for rendering character codes and control codes from 0 to 127 Codes above 127 that fall within the range of lead in bytes for the selected character set treat the byte that follows as a trailing byte for that character set Otherwise for character codes above 128 the character code from the selected SBCS is printed NFT00950 MOD BIG 5 DBCS does not allow the MBCS mode For this character set only control codes from 0 to 31 are treated as single byte characters when they are not proceeded by a lead in byte All escape sequence character strings are treated as SBCS 6820 Series 80 Column Printer User Manual 59 Chapter 4 Control Code Definitions Select National Character Set By default code page 0 is selected by the printer at reset Use the following escape sequence to sele
41. D field is a 24 bit field defined in the Bluetooth Assigned Numbers document This field is sent in a HEX ASCII format most significant byte first 1001F00 lt CR gt is a common Class of Device value for a basic serial device Set Service Name S2 Service Name Sets the service friendly name to send to the remote Bluetooth device in response to a service discovery request The length of the service name is limited to 32 bytes Profile Name text name entered into the SDP record for the serial port profile Wireless Printer S3Acme Printer CR 119 Appendix B Bluetooth Configuration Commands and Specifications Syntax Description Example Syntax Description Default Example e e Syntax Description Example Syntax Description Default Example Syntax Description Default 120 Connectable On Off CO ON OFF CR Sets the device into connectable mode COOFF lt CR gt Become non connectable COON lt CR gt Become connectable Specify Page Scan Timing C1 lt Page_Scan_Interval gt lt Page_Scan_Window gt lt CR gt Sets the Page Scan timing parameters 4096 18 C11024 512 lt CR gt Note To enable scanning the values for Interval and Window must be in the range of 18 to 4096 The Window value must be less than the Interval value Both values must be zero to disable scanning Note Modifying Page Scan Timing can improve con
42. Definitions Format Decimal Hex ASCII 27870 1B 57 00 ESC W 0 Select Elite Pitch Selects acharacter pitch of 12 cpi characters per inch Also cancels pica pitch factory default Pica Note This function is not supported in DBCS Format Decimal Hex ASCII 2777 1B 4D ESC M Select Emphasized Print Mode Enables emphasized print mode until cancel emphasized mode is encountered The text is made bolder by printing each dot twice with the second dot slightly to the right of the first dot Factory default disables emphasized mode Note This function is not supported in DBCS Format Decimal Hex ASCII 27 69 1B 4B ESC E Cancel Emphasized Print Mode Cancels emphasized print mode Note This function is not supported in DBCS 6820 Series 80 Column Printer User Manual 49 Chapter 4 Control Code Definitions 50 Format Decimal Hex ASCII 27 70 1B 46 ESC FP Define Intercharacter Space Defines the amount of space to the right of each character in addition to the space allowed in the character design The variable n represents the number of units of space with each unit equal to 1 120 of an inch Range of values for n is 0 to 63 with a factory default of 0 Format Decimal Hex ASCII 2732n 1B 20n ESCSPn Select Italic Mode Italicized the text nongraphic characters Factory default disables italic mode Note This function does not work well with DBCS or alternate Single Byte C
43. Double Wide Mode Enables expanded print for the current line only The mode set previously returns on subsequent lines However expanded print can be canceled with cancel expanded print DC4 or ESC W 0 before end of current line or wrapping of the print buffer This works with all three pitches Pica Elite Compressed This mode is also terminated by the execution of a Carriage Return Line Feed Form Feed Vertical Tab or wrapping of the print buffer los Note This function is not supported in DBCS 6820 Series 80 Column Printer User Manual 47 Chapter 4 Control Code Definitions 48 Format Decimal Hex ASCII 27 14 1B OE ESC SO 14 OE SO Cancel Double Wide Print Cancels expanded print for the current line only Modes set previously return on subsequent lines However it does not cancel expanded mode set by select double wide expanded mode ESC W 1 or Master Select ESC Note This function is not supported in DBCS Format Decimal Hex ASCII 27 20 1B 14 DC4 20 14 DC4 Select Double Wide Print Enables expanded print until Cancel Expanded Print is encountered Factory default disables double wide mode Note This function is not supported in DBCS Format Decimal Hex ASCII 27 87 1 1B 57 01 ESC W 1 Cancel Double Wide Print Cancels double wide print mode Note This function is not supported in DBCS 6820 Series 80 Column Printer User Manual Chapter 4 Control Code
44. SCII Hex ASCII Hex ASCII 17 ETB 83 none 97 none 1C FS 84 none 9C none 1D GS 85 none 9D none 1E RS 86 none 9E none 1F US 90 none 9F none Enable Printing of Character Graphics Enables the printing of character graphics until disabled with the Disable Printing of Character Graphics function Note This function is only useful with the default SBCS Format Decimal Hex ASCII 271161 1B 7401 ESC t 1 For character values from 0 to 31 00h to 1Fh When the default SBCS code page is selected the FX 86e IBM character graphics symbol set is printed When other SBCS code pages are selected the codes 00h to 1Fh listed above in the Printable Code Expansion Characters table are printed For character values from 32 to 126 20h to Eh e When the default SBCS code page is selected the selected international character set is printed When other SBCS code pages are selected the international character set selection is not in effect For the character value 127 7Fh When the default SBCS code page is selected a space is printed 6820 Series 80 Column Printer User Manual 57 Chapter 4 Control Code Definitions 68 e When other SBCS code pages are selected the character associated with the code page is printed For character values from 128 to 255 80h to FFh the FX 86e Epson Character Graphics set is printed Disable Printing of Character Graphics Disables the printing of character graphics Factory d
45. a esce ee e hb eee edge pr Rer mee 70 Eight Pin Graphics Modes lssseseseeseeeeeeeeh 70 Select Graphics Mode iussus ANEKERE 70 Reassign Graphics Mode 0 cece cece Ee ier een eens 71 Select Single Density Graphics Mode 0000000 e eee ee 71 Select Low Speed Double Density Graphics Mode 72 Select High Speed Double Density Graphics Mode 72 Select Low Speed Quadruple Density Graphics Mode 73 Nine Pin Graphics Modes ascessi reitt IANN EAr E VES CEFER 73 Select 9 Pin Single Density Graphics Mode 005 74 Select 9 Pin Double Density Graphics Mode 005 74 5 Troubleshooting and Maintaining the6820 75 viii Troubleshooting Basics ica omi rope POPE PEAT A EVER NAE OS Bye 76 Checking the Power Source sser nr rarr une PRIX Ra ERE A AU Deve DESEO 76 Testne the Printer ue ere e eee te bas Cakes 76 Testing Communications PC 0 oredr epas EEEo eens 77 Aligning the Printer Mechanism sperre ip erh era panan EEE ERAIN EE ETAN ences 78 Understanding Printer Errors y iari aaar EN EANA EE ATUA A E en 79 Runtime Errors oue uade ae Boban fells hain OPE RUE ESSE 79 Troubleshooting Using the Power On Self Test POST 04 81 Understanding Fatal Errors oeseri mes eorne EKAA E e ened 82 Blashi Write Bftofsss eis lee re ess Rb ied osc 82 EEPROM Configuration Block Errors 0 00
46. acetone ketone toluene or xylene to clean any part of the printer or permanent damage to the printer will occur Note Micro Clean II P N 901 438 xxx is the only cleaner recommended for the printer case Other cleaners can damage the printer case Contact Intermec Inside Sales at 1 800 255 6292 to purchase Micro Clean II 6820 Series 80 Column Printer User Manual 101 Chapter 5 Troubleshooting and Maintaining the 5820 80 column printer guide shafts Cleaning the printer guide shaft can reduce the number of head jams caused by dirt and buildup Contact Intermec Inside Sales at 1 800 255 6292 to purchase Guide Shaft Cleaner Note Guide Shaft Cleaner is recommended for cleaning your Cleaning the Outside of the Case Do not pour liquid cleaners directly on the printer case Instead dampen a soft lint free cloth with a quality cleaner and clean the exterior surfaces with this cloth Do not use solvent solutions Inspect the DC power jack all cables and the remote terminal holder or vehicle dock for damage Cleaning the Inside the Case Let the printer cool before you clean the inside of the printer or you may burn your fingers Caution Open the printer cover and inspect the ribbon cartridge and all visible moving parts on the printer mechanism for signs of wear or damage Pinfeed holder Thumbwheel green c i Paper bail Head gap adju
47. al character set selecting 60 0 operating guidelines described 3 out of paper status indicator 3 P page layout printable area of page T4 page length control code set inches 42 paper feeding procedure 15 paper out indicator 3 positioning 13 positioning procedure 14 tray loading 13 persistent storage about 125 pinfeed holders adjusting 14 portable printer 2 described 2 dimensions 108 using the internal battery 10 power indicator described 4 power on off Bluetooth radio 124 power supply DC power 7 internal battery 6 troubleshooting 76 vehicle power supply 6 Power On Self Test POST error codes 81 performing 81 print errors described 79 print image buffer defined 34 print mechanism alignment procedure 78 print mechanism aligning 78 print position control code set relative 39 print speed specifications 106 printable area of page described 110 printer cleaning 101 connecting interface cable 24 control codes single character 132 escape sequences 133 font test jobs 137 illustrated 7 145 Index 146 printer continued loading paper 13 models 2 reset button 5 specifications 105 Printer Configuration Utility using 20 32 printer descriptions fixed mount 2 portable 2 printer problems 88 printhead adjusting gap 12 gap 12 printer alignment 78 printing modes 51 Q Query items Bluetooth adapter 126 Query mode commands 118 R remote configuration Bluetooth adapter 126 report s
48. ances 6820 Series 80 Column Printer User Manual xiii Before You Begin Safety Precautions A Warning A Caution Read and review all warnings and cautions in this manual before connecting the printer Moving parts are exposed when the cover is open Make sure the cover is closed before you operate the printer Do not put your fingers inside the print mechanism when the power is on Ensure that dangerous conditions cannot occur under any circumstances even for a brief period of time Observe all safety and accident prevention regulations applicable to your specific region and application Carefully read the warning text on the envelope before using a cleaning card Do not spray the printer with water If you are using a hose to clean the premises in an industrial environment remove the printer or protect it carefully from spray and moisture You must implement both hardware and software safety precautions to prevent the possibility of undefined system states Risk of explosion if battery is replaced by an incorrect type Use of another battery may present a risk of fire or explosion The battery may present a fire or chemical burn hazard if mistreated Do not disassemble the battery heat above 100 C 212 F or incinerate Dispose of any used batteries according to the instructions Global Services and Support xiv Warranty Information To understand the warranty for your Intermec product visit the
49. arriage return or character code 0x10 line feed or character codes 0x13 0x10 carriage return line feed An example command to set the friendly name to Len s 100 serial module F Len s 100 25 serial module lt CR gt Character codes outside of the range of 0x20 to Ox7E are ignored 6820 Series 80 Column Printer User Manual Appendix B Bluetooth Configuration Commands and Specifications When using percent to form hexadecimal character codes there must be exactly two hex digits using characters 0 9 A F a f Characters outside of this range cause the command to fail Commands that fail return the four character sequence NAK lt CR gt Commands that are accepted return the four character sequence ACK lt CR gt Commands that return payload data use the format command character gt lt command type coCK61mmand payload CR command character is one character from the set a z command type is one character for the set 0 9 command payload is variable in length CR is the command terminator The command character is the lower case version of the local host command Operating Modes The module interface has two modes Bluetooth Link Active State In this case the Serial Interface looks like a raw serial port TxD RxD CTS etc and GND There is no intelligence in the Bluetooth module from the serial interface perspective This mode does not support the command and
50. available from Intermec Product Support Appendix B Bluetooth Configuration Commands and Specifications Using Configuration Commands 116 You can enter all printable characters directly with the keyboard Any non printable characters are entered in binary data format Numbers are in decimal format except numbers with e anh suffix are in hexadecimal e a 0x prefix are in hexadecimal e a b suffix are in binary Binary data format is any non seven bit ASCII data to transmit to the module is encoded in the Internet percent notation Any hex byte to transmit is preceded by the sign and encoded in hex ASCII To send the value OxFS the F5 bytes are transmitted The character is always transmitted as 25 A Bluetooth address could transmit as 00 E0 03 45 F4 6D Generic format lt command character gt lt command type gt lt command payload gt lt CR gt lt command character gt is one character from the set A Z lt command type gt is one character for the set 0 9 lt command payload gt is variable in length lt CR gt is the command terminator The command payload is formed from printable ASCII characters from the code range 0x20 to Ox7E Codes outside of this range are escaped using the percent character followed by two hexadecimal digits The percent character is always represented by the three characters 25 The command terminator is character code 0x13 c
51. beeps 1 set of 4 beeps 1 set of 13 beeps 2 sets of 2 beeps 2 sets of 3 beeps 2 sets of 4 beeps 5 sets of 2 beeps 3 sets of 2 beeps 3 sets of 4 beeps 4 sets of 2 beeps 12 sets of 12 beeps e 80 Paper Out Off Off Off Off Off Off On Off 5 blinks 3 blinks Off 4 blinks Off Head Jam Off Off Off Off Off 2 blinks Off On 5 blinks Off 3 blinks 4 blinks Off Low Batt On 2 blinks 3 blinks 4 blinks Off 2 blinks Off Off 5 blinks 3 blinks Off Off Off Meaning 12 V under voltage fault Low Battery 12 V over voltage fault Input Voltage too high 24 V under voltage fault internal power supply failure 24 V over voltage fault internal power supply failure Configuration error printhead over temperature Paper Out Head Jam Paper feed current fault Possible paper jam or feed motor failure printhead over current printhead failure Home switch failure printhead short printhead failure Operating System software failure Note The most common errors are Paper Out Low Battery and Head Jam Status indicators on the front panel alert you to these errors For a description see Understanding the Status Indicators on page 3 6820 Series 80 Column Printer User Manual 8 POST Error Codes Chapter 5 Troubleshooting and Maintaining the 6820 Troubleshooting Using the Power On Self Test POST When you reset the print
52. bytes 24 V error count 2 bytes 20 2 Last high and low voltage extremes on 12 V 2 bytes input over last 50 reports Extremes stored as 8 bit A2D conversions 2 Voltage extreme stores min max 12 V A2D 2 bytes conversions over printer life 1 12 V error Voltages less than 10 5 V and 1 byte greater than 14 5 V are considered errors A2D value is recorded 2 Page number at last 12 V error 2 bytes 12 V error count 2 bytes 30 2 Temperature maximum and minimum 2 bytes over last 50 reports Set A2D value 2 Temperature min max over printer life Set 2 bytes A2D value 1 Temperature error Last A2D conversion 1 byte below 10 or above 60 C recorded 2 Page number at last temperature error 2 bytes Total number of temperature errors 2 bytes 40 2 Total number of head jams 2 bytes binary 6820 Series 80 Column Printer User Manual Total Length 11 bytes 11 bytes 11 bytes 93 Chapter 5 Troubleshooting and Maintaining the 5820 Diagnostic Information continued Field Total Id Length Description Stored as Length 1 Command bits 0 3 0 Stop 2 Print 4 Print LF 6 Seek 8 Slow Seek 10 Change Speed 12 Feed 14 Wait Speed bits 4 5 00 Init 01 Low 10 High Direction bit 6 1 Left 0 Right Home Switch bit 7 0 No Error 1 High Error 1 Acceleration or deceleration stop motor 1 byte binary value when jam occurred 1 Ambient temperature when had jam 1 byte occurred Set A2D value Form number where
53. capabilities Bluetooth adapter 127 dimensions defined 107 double byte character sets defined 59 electrical specifications 106 electrostatic discharge warning 2 errors connecting to PC 31 diagnostic information 91 EEPROM configuration block 83 error log 86 fatal 82 flash write 82 head jam 86 most common 80 power on self test POST 81 Printer Configuration Utility 31 problems and solutions 89 runtime 79 troubleshooting tips 88 escape sequences special notations ESD specifications 107 F fixed mount printer described 2 dimensions 107 font modules Intermec provided 18 font test jobs about 138 Big 5 Traditional Chinese character set 138 IBM 437 Code Page character set 139 International character set 140 Japanese JIS character set 139 Korean character set 140 Simplified Chinese character set 139 fonts currently installed 28 Greek 62 IBM 437 Code Page 139 International 140 Japanese 139 Korean 140 select font files 29 Simplified Chinese 139 Traditional Chinese 138 updating 28 form feed button 4 control code 37 G graphics functions 9 pin double density graphics mode select 74 9 pin single density graphics mode select 74 graphics mode reassign 71 graphics mode select 70 high speed double density graphics mode select 72 low speed double density graphics mode select 72 low speed quadruple density graphics mode select 73 select density graphics mode select 71 H half speed p
54. ce is printed When other SBCS code pages are selected the character graphics symbol is printed For character values from 128 to 255 80h to FFh When the default SBCS code page is selected the FX 86e Epson Character Graphics set is printed When other SBCS code pages are selected the corresponding character is printed Graphics Functions 70 Eight Pin Graphics Modes All 8 pin graphics functions require parameters n1 and n2 which represent the length of the graphics string that follows the select graphics mode command and are calculated using a temporary variable n n total number of graphics dots needed for the graphic string e n2 integer of n divided by 256 nl remainder of the n2 calculation The simplest calculation is to divide n total number of dots needed for the graphics string by 256 Then n2 is the quotient the whole number and n1 is the remainder If you require less than 256 dots columns then n1 indicates the number of dots and n2 is set to zero Select Graphics Mode Enables the graphics mode represented by the variable m in the Graphic Modes table The total number of dot columns to print is represented by n1 and n2 Any graphic string that exceeds the length of the print line is discarded Format Decimal Hex ASCII 2742mnln2 1B2Am nl n2 ESC m n1 n2 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Reassign Graphics Mode Changes grap
55. control modes described below Bluetooth Link Inactive State This mode exists when a Bluetooth link does not exist In this case the serial interface looks like a serial port that supports a number of command and control modes On reset the unit comes up in Bluetooth Link Inactive state After the first Bluetooth connection the unit goes into Bluetooth Link Active state It stays in this state until the link is lost because the Master shuts it down or there is an out of range condition it then returns to the Bluetooth Link Inactive state 6820 Series 80 Column Printer User Manual 117 Appendix B Bluetooth Configuration Commands and Specifications Command and Control Modes 118 Query Mode Commands Command lt CR gt FO0 CR L lt CR gt CO CR C1 lt CR gt DO CR D1 lt CR gt S1 lt CR gt S2 lt CR gt S4 lt CR gt T0 lt CR gt BO CR Example Commands Command 2 lt CR gt FO lt CR gt PL lt CR gt C0 lt CR gt C1 lt CR gt D0 lt CR gt 2D1 lt CR gt 2S1 lt CR gt 2 2 lt CR gt 2S4 lt CR gt Function Read ACK Read friendly name Read security mode Read connectable mode Read page scan timing Read discoverable mode Read inquiry scan timing Read class of device Read service name Read PIN code Read shutdown timeout in minutes Read Bluetooth addresses of all the paired devices Function ACK lt CR gt
56. correct protocol selection communicate with the mobile computer Bluetooth unable to connect Make sure you are in Make sure your device is range configured to be discoverable 10 cm to 10 m and or connectable For help see Bluetooth Configuration Commands and Specifications on page 115 Double spacing on Check line 16 on the self test application reports but report CR LF indicates an single spacing on incorrect configuration for self test NPCP Zero prints incorrectly Check line 15 on the self test with or without slash report for the Zero Font Style setting Does not print extended Check line 11 or 12 on the character set missing self test report to see if the font NFT0000 MOD file is listed after Font Module Printer emits 1 or 2 Printer mechanism does not have beeps or blinking green adequate power for printing The light is the only 12 V may be under or over voltage indicator fault Note Error lights do not flash if voltage is too high Printer emits 2 sets of 3 Printer out of paper beeps 6820 Series 80 Column Printer User Manual Solution Check lines 17 and 18 on the self test report for correct bit rate and protocol selection Change protocol settings using the Printer Configuration Utility For instructions see Using the Printer Configuration Utility on page 20 Make sure the Bluetooth shutdown timer has not expired For help see Cleaning the Mask Spring on page 1
57. cpi Expanded Elite 8 58 cpi Expanded Compressed 10 cpi Pica 12 cpi Elite 17 16 cpi Compressed Select Pica Pitch Select a character pitch of 10 cpi characters per inch factory default This also cancels Elite pitch los Note This function is not supported in DBCS Format Decimal Hex ASCII 27 60 1B 50 ESC P 52 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Select Superscript Mode Prints all subsequent characters in approximately 2 3 the normal height in the upper part of the character space until is encounters Cancel Subscript Superscript los Note This function is not supported in DBCS Format Decimal Hex ASCII 27 83 0 1B 53 00 ESC S 0 Select Subscript Mode Prints all subsequent characters in approximately 2 3 the normal height in the lower part of the character space until it encounters Cancel Subscript Superscript Note This function is not supported in DBCS Format Decimal Hex ASCII 27 83 1 1B 53 01 ESC S 1 Cancel Subscript Superscript Mode Cancels the effects produced by select superscript mode and select subscript mode Factory default also disables both of these modes los Note This function is not supported in DBCS Format Decimal Hex ASCII 27 84 1B 54 ESC T 6820 Series 80 Column Printer User Manual 53 Chapter 4 Control Code Definitions Select Underline Mode Enables the underlining of all subsequent characters incl
58. ct international character support Escape sequence codes can only be used for code page 0 All other code pages use direct character code mapping to select the appropriate font for rendering nis 0 to 14 and is the country code as shown in the International Character Sets table The default value for is zero USA Format Decimal Hex ASCII 2782n 1B 52n ESC R n A full 256 character set is not provided for these sets There are 64 international characters stored in ROM 32 in Roman and 32 in Italic They are stored as codes 0 to 31 and 128 to 255 These are normally not accessible The ESC R command makes these codes available but only 12 characters at a time These 12 are available in these positions of the ASCII character table 35 36 64 91 92 93 94 96 123 124 125 and 126 as shown in the International Character Sets table International Character Sets Country USA France Germany England UK Denmark 1 Sweden Italy Spain 1 Japan Norway 60 Country Number 35 36 64 91 92 93 94 96 123 124 125 126 0 mecs NES UT ses x9 lO i 1 WA a Be A 2 dA A s 6 b 3 Ea we ye rica xe O9 7 4 Eo EDS s e 5 A A O 6 4 9 X d ei 7 P j Nicas A c7 A 5 8 sese ue vb ee oce 0 d 7 9 E A A U 6820 Series 80 Column Printer User Manual International Character Sets con
59. d after the vibration test and the unit should operate normally Unpackaged Drop 2 feet to concrete Terminal Insertions Minimum of 30 000 insertions for the terminal holder Default Bluetooth Configuration Settings 130 Default Bluetooth Configuration Settings Setting Bluetooth Authentication Discoverable Connectable Class of Device Service Name Device Name Baud Rate Data Bits Stop Bits Parity Handshaking Radio Shutdown Timeout Default Off True True 0x040680 Wireless printer 6820 DDEEFF 19 200 8 1 None Hardware 120 minutes 6820 Series 80 Column Printer User Manual C Cross Reference Tables A set of cross reference tables are provided to assist you in locating control codes and escape sequences The default settings are also included Appendix C Cross Reference Tables Single Character Control Codes This table contains control codes between 00h and 7Fh and provides definitions for the ASCII symbols as used in the table on the next page and in format definitions For more information see Chapter 4 Control Code Definitions Single Character Control Code Definitions Dec Hex ASCII Description 0 00 NUL Used as a terminator for several escape sequences 1 01 SOH 2 02 STX 3 03 ETX 4 04 EOT 5 05 ENQ 6 06 ACK 7 07 BEL Beeper sounds buzzer for 1 10 of a second 8 08 BS Backspace moves printhead one space to left 9 09 HT Horizontal Tab moves printhead to next tab
60. d and Set Page buttons until the printer beeps and all indicator lights turn on As the test progresses the lights change At the end of the self test the printer generates a report the verifies the following information Errors detected during self test Error history Communication configuration If the printer self test report does not print reset the printer If the report does print after resetting then the printer is all right and the reason the printer does not respond to PC print requests is probably communications or PC related If the report is partially completed anda printer error occurs during the printing of self test see Printer Failure Indicators on page 80 Perform a power on self test POST to test for errors either by resetting the printer or powering it up If errors occur audible error codes along with indicator light status are produced during POST For more information on these error codes see POST Error Codes on page 81 If the POST completes without error try the printer self test again If the self test prints correctly but the printer does not respond to the PC then the problem may be related to communications or PC problems Testing Communications PC Use the self test report to verify that the communications protocol options selected at the printer match those expected by the host For information on the self test report see Running the Self Test on page 84 If communication
61. d by subsequent changes in line spacing Perform Horizontal Tab Moves the print position to the next horizontal tab stop The tab positions set by ESC D the Set Horizontal Tabs function are not affected by any changes in character pitch The factory default tab settings are at intervals of eight characters in the currently selected pitch For the default tabs the actual distance to each tab position is affected by changes in character pitch Format Decimal Hex ASCII 9 09 HT Set Horizontal Tabs Resets the current horizontal tabs and new horizontal tabs are set up based on the current character width pitch Format Decimal Hex ASCII 27 68nl1n2 nk0 1B 44 n1 n2 nk 00 ESC D n1 n2 nk NUL n1 is the first tab range for tab stops is 1 to 160 n2 is the second tab all tabs in ascending order are subsequent tabs maximum tabs 32 nk is the last tab to set any value less than the previous tab value acts as a terminating character NUL is the terminating character 6820 Series 80 Column Printer User Manual 55 Chapter 4 Control Code Definitions 56 Clear Horizontal Tabs Clears all horizontal tab stops It is merely a variant behavior of the Set Horizontal Tabs function where the NUL acts as an early terminating character as existing tabs normally clear before setting any new tabs Format Decimal Hex ASCII 27 680 1B 44 00 ESC D NUL Perform Vertical Tab Prints the contents of the current p
62. default mode is discoverable When configured to be discoverable the adapter is discoverable at all times except when anactive Bluetooth connection exists e you have just completed a pass through printing print job the shutdown time has elapsed default shutdown time is two hours Connectability The default mode is connectable When configured to be connectable the printer is connectable at all times except when anactive Bluetooth connection exists e you have just completed a pass through printing print job M J P P gnp g P J e the shutdown time has elapsed default is two hours Link Loss The 6820 Bluetooth adapter is able to recover from broken Bluetooth connections including out of range interference power failure or other conditions resulting in a 6820 Series 80 Column Printer User Manual 125 Appendix B Bluetooth Configuration Commands and Specifications broken connection It returns to its previous Discoverable Connectable state after a lost connection Master Slave Printer participates in a Bluetooth connection as the slave device The Class of Device is 0x040680 which translates to a Service Class of Rendering a Major Device Class of Imaging and a Minor Device Class of Printer The 6820 Bluetooth includes an SDP record that allows the printer to report an SPP instance with a service name of Wireless Printer The default Bluetooth device name is 6820 DDEEFF where
63. der An example self test is shown below 6820 Bluetooth Adapter Firmware Version YYYY MMDD HHMM Bluetooth Configuration Device Address 0002371A0FD3 Device Name 6820 9843252 Discoverable Yes Connectable Yes Authentication No Encryption No Passkey Not Applicable or Key present if Authentication is enabled Stored Link Keys 2 of 16 Power Management Shut Off Timer 120 minutes The Passkey entry either states Not Applicable or Key Present depending on the Authentication state 6820 Series 80 Column Printer User Manual 127 Appendix B Bluetooth Configuration Commands and Specifications Using the Information Application A 6820 Bluetooth Information application that prints the Bluetooth self test information on the 6820 can be installed on your 700 Series or CK61 mobile computer To use the Bluetooth Information application 1 Insert the 700 Series or CK61 in the terminal holder on the 6820 2 Tap the Start gt Programs gt the 6820 BT Information icon on your 700 Series or CK61 computer 3 Press the Set Page button on the printer control panel to wake the printer 4 From the 6820 Bluetooth Self Test screen tap the Trigger Self Test button to print the information TE 6820BT Self Tes Q 7 4 2 05 D Version 1 0 0 1 Step 1 Use the 6820 Set Page key ta wake the printer Step 2 Press the Trigger Self Test button below to print the Bluetooth self test information on the 6820
64. der ribbon cable is not disconnected from the bottom of the printer Port Not Found Unable to open COM port x The COM port does not exist The to dcr e port x particular COM port is identified in the cannot De found error message Access Denied Unable to open COM port x The COM port exists but a connection with to printer Access to COM the 6820 is not established The particular port x is denied Close COM port is identified in the error applications using COM port message x or try another port 6820 Series 80 Column Printer User Manual 31 Chapter 3 Configuring the 5820 Printer Connecting to the Bluetooth Adapter If your 6820 has a Bluetooth adapter be sure to connect this adapter after you finish reconfiguring the 6820 fonts and exit the Printer Configuration Utility flat gray ribbon cable under the printer mechanism Enable Microsoft ActiveSync Serial Port Connection If you use Microsoft ActiveSync to connect to your terminals then you need to enable serial port based connections To enable Microsoft ActiveSync serial port based connections 1 Start ActiveSync and select File gt Connection Settings 2 Check Allow USB connections and Allow connections to one of the following 3 Click OK x Device connected Connect v Show status icon in taskbar IV Allow USB connections v Allow connections to one of the following cow This computer is connected to The Internet IV Open Acti
65. ding the Fanfold Paper Page Layout seseeseeeeeeeeeeeeeA 110 Factory Installed Printer Deadlies ogee einan EIEEE E nee 112 B Bluetooth Configuration Commands and Specifications 115 Using Configuration Commands 0 cece ET 116 Operating Modes eoe ERE RARI RR EE EE RERREN AES ETARA oa 117 Command and Control Modes 0 0 c ccc ccc cece eee cence eens 118 Set Local Bluetooth Device Name esee 119 Set Class of Device Service Fields ises ero terine trs hEn eee eee 119 Set S rvice Name cup ook ok Galena meena DUE 119 Connectable On Off wo peeve ev an el EA EAEE EET 120 Specify Page Scan Timing isses 120 EnableDiscovetabl 5 e LER eR Irun 120 Specify Inquiry Scan TIMING e e E EEEE eee 120 Set Encryption Authentication Pin Code 020005 120 Manage Security Modes 0 cece cece 121 Read Module Version sese 122 Read Local Device Address eese 122 Set Shutdown Timing csse 122 6820 Series 80 Column Printer User Manual ix Contents Clear Link Key Table cece pees oi ees Rex PER es aos 122 Understanding Adapter States or Modes 0 cee ee 123 700 Series or CK61 to 6820 Pass Through 0 cece eee eee 124 Radio Power On Off Mechanism csse 124 Persistent Storage ys ee RUNDE SP need hie loa Saye Shee UD NEL Nn 125 System Behavior Software Considerations i erini raei kas cece cece cence tenes 125 Rem
66. down on the arrow to fully seat the ribbon cartridge tab clicks outward 5 Turn the ribbon advance knob follow raised arrows to align the ribbon in the front of the printhead Ribbon Locking Advance knob Tighten ribbon Installing the Ribbon Cartridge 6820 Series 80 Column Printer User Manual 11 Chapter 2 Installing the 6820 Printer Adjusting the Printhead Gap The printhead gap adjuster is part of the printer mechanism on the side opposite the green thumbwheel The printhead adjuster has five notches between the printhead and the platen roller for different paper thicknesses To adjust the printhead gap 1 Verify the thickness of the paper loaded into the printer 2 Ifyou are using single sheet forms set the head gap adjuster to the third notch away from the paper 3 Ifyouare using multiple sheet forms 2 ply or 3 ply set the head gap adjuster to the fourth notch away from the paper 4 If you experience frequent head jams set the head gap adjuster to the fifth notch away from the paper This may stop the head jams 5 Ifthe 2 ply and 3 ply paper have light printing set the gap adjuster to a closer setting to darken the print Adjusting the Printhead 12 6820 Series 80 Column Printer User Manual Chapter 2 Installing the 6820 Printer Loading the Paper Tray Note Do not exceed the recommended paper quantity or thic
67. e Configuration Clipboard or click the Reset to Defaults button to undo your selections and return them to their defaults Note When using a Bluetooth adapter you must select the DTR vow communications protocol and a bit rate of 19 2 K 2 Click the Set 6820 Configuration button to initiate communication with the printer The Setting printer parameters message appears when you initiate communication with the printer The Setting printer parameters Done message appears when configuration parameters are set Note The Unable to set printer parameters message indicates a OQ dropped connection between your PC and your printer 3 If the configuration is complete click OK to close the utility and detach the serial cable 6820 Series 80 Column Printer User Manual 27 Chapter 3 Configuring the 6820 Printer 28 To update 6820 fonts or the 6820 control program Click the Fonts and Control button to update the fonts stored in your printer or to update the printer control program The Fonts Available for Update list shows font files that are available The Fonts Selected for Update list show fonts that are to be installed on the printer 6820 Printer Configuration Utility Fonts and Control Program Dialog Fonts Available For Update NFTODO00 MOD 28160 NFTO0437 MOD 6400 NFTO0932 MOD 254976 NFTO0936 MOD 261743 Ta NFT00949 MOD 114432 NFTOO950 MOD 447183 lt Space Needed
68. e battery is not recoverable Plug the printer into an external charge source or disconnect the battery when you store the printer for any length of time A total discharge of the battery is most likely to occur when the battery is new and the battery chemical reactions are not fully formed or the battery has had only one charge cycle Connecting to a Vehicle Power Supply You will need to order a printer installation kit to install che 6820 printer in a vehicle The following kits are available P N 203 242 101 fixed mount printers P N 203 242 102 portable printers The installation kits contain all of the hardware nuts bolts washers a terminal ring and a fuse link for connecting the battery cable directly to the vehicle battery These kits also contain adjustable wire clamps to secure the cable in place Note The 6820 printer and associated electrical wiring should be installed under the supervision of properly trained and qualified personnel See the 6820 Printer Installation Instructions to learn how to connect the printer to a vehicle power supply 6820 Series 80 Column Printer User Manual Chapter 1 Using the 6820 Printer Connecting to a DC Power Source Each printer has a DC power jack that connects the printer to a power source such as the vehicle battery or an external power supply Each printer communicates with a mobile computer through the mobile computer socket in a terminal holder remote term
69. efault disables this function Format Decimal Hex ASCII 27 1160 1B 74 00 ESC t 0 Enable Printing of Character Graphics This function allows printing of character graphics from the currently selected SBCS code page by sending a graphics string to the printer The values of the graphics data bytes can range from 0 to 255 Format Decimal Hex ASCII 2743ndl dn 1B2Bndl dn ESC n d1 dn n is the length of the character graphic string and d1 dn are the character graphics data stream The number of data bytes must be equal to the value of the variable n The range of values for the characters in each graphics data byte is 0 to 255 For character values from 0 to 31 00h to 1Fh When the default SBCS code page is selected the FX 86e IBM character graphics symbol set is printed e When other SBCS code pages are selected currently selected single byte code page character graphics are printed For character values from 32 to 126 20h to 7Eh 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions When the default SBCS code page is selected the selected international character set is printed When other SBCS code pages are selected the character from the currently selected code page are printed 6820 Series 80 Column Printer User Manual 69 Chapter 4 Control Code Definitions For the character value 127 7Fh When the default SBCS code page is selected a spa
70. eft subtract it from 65536 The values for n1 and n2 determine the distance as follows number of dots nl n2 256 6820 Series 80 Column Printer User Manual 39 Chapter 4 Control Code Definitions 40 Maximum displacement is 960 If the position specified would place the printhead outside the current margins this function is ignored and the previous setting remains in effect This function is also ignored in right center and full justification modes Format Decimal Hex ASCII 27 92 n1 n2 1B5Cn1n2 ESC VP n1 n2 Select Top Down Printing Enables top down printing factory default The first page is printed first Format Decimal Hex ASCII 27310 1B 1F 00 ESC US 0 Select Bottom Up Printing Enables bottom up printing The last page is printed first Format Decimal Hex ASCII 27311 1B 1F 01 ESC US 1 Select Unidirectional Printing Turns on unidirectional printing mode Unidirectional printing moves the printhead from left to right only allowing for more accurate print positioning during text mode printing Format Decimal Hex ASCII 27 85 1 1B 55 01 ESC U 1 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Cancel Unidirectional Printing Turns off unidirectional printing factory default allowing the printhead to print in both directions Format Decimal Hex ASCII 27 85 0 1B 55 00 ESC U 0 Select Unidirectional one line Printing Turns on unid
71. elf test 84 reset button location 5 ribbon cartridge installing 11 replacing 103 S security modes managing 121 self test error log 86 failure 88 function descriptions 83 head jam history 85 performing 84 report explained 84 sample report 87 serial port connecting enabling 32 Set Page button setting paper for printing 16 set page button 4 settings defaults 31 112 defaults Bluetooth 130 persistent 125 single byte character sets defined 58 special notations defined 34 specifications described 106 status indicators descibed 3 storage persistent 125 synchronization forcing 5 system behavior Bluetooth adapter 125 T tab and setting functions horizontal tab perform 55 set 55 horizontal tabs clear 56 vertical tab perform 56 vertical tab channel select 58 vertical tabs set 56 vertical tabs in channel clear 58 set 57 vertical tabs clear 57 temperature specifications 106 terminal holder inserting computer 16 testing the printer troubleshooting 76 top down printing control code select 40 troubleshooting basics 76 77 Bluetooth adapter 127 diagnostic information 91 EEPROM configuration block errors 83 fatal errors 82 flash write errors 82 head jams 78 performing a self test 84 POST error codes 81 printer failure indicators 80 printer problems 88 printer self test 83 runtime errors 79 U unidirectional printing cancel 41 select 40 6820 Series 80 Column Printer User Manual Inde
72. er a POST runs to determine why the printer might be failing Audible error codes along with indicator light status are produced during POST if an error occurs See the POST Error Codes table To perform a POST 1 Open the printer case 2 Insert the printer diagnostic cable into the phone jack on the printer and then connect the 9 pin D sub plug to your PC The cable is used during POST to configure the printer access printer diagnostics update software and install new fonts Press the Reset button to start the POST When the POST starts the power LED will come on followed by a single beep indicating that the printer is active UJ Note After the test is completed all LEDs turn off and the printhead moves to the home position Only runtime errors or fatal errors are reported until the next time the printer is reset and POST is performed The printer emits beeps and flashes the LEDs to indicate the cause of any POST errors POST error codes are described in the following table Long Short Paper Beep Beep Out 0 0 0 6820 Series 80 Column Printer User Manual 1 0 0 Off Off Off Off Off Off Off On Head Jam Off Off Off On On Off Off Off Low Batt Off Off Off Power Meaning On Off On Operational No Power Control program Initial Program Load IPL successful Invalid CRC on boot block Invalid CRC on control program or program not found Upper 192K RAM failure Uppe
73. erformed on the font modules which are loaded into writable flash font memory The calculated CRC is compared to the CRC embedded in the program module Results are printed on the self test report A2D Check Current reading of the A2D sources are performed and the results are printed on the self test report Nonvolatile Diagnostic Memory Verification A CRC is performed on the area of the nonvolatile diagnostic memory that has a CRC over it Results are printed on the self test report 6820 Series 80 Column Printer User Manual 83 Chapter 5 Troubleshooting and Maintaining the 5820 Nonvolatile Diagnostic Memory Update The nonvolatile diagnostic memory is updated from the nonvolatile diagnostic memory data shadowed in memory Performing a Printer Self Test Initiating a Self Test While the printer is idle or in Suspend mode press the Line Feed and Set Page buttons simultaneously to start a self test Terminating Self Test Press the Line Feed and Set Page buttons simultaneously to manually terminate a self test Running the Self Test Perform a self test to verify printer functions and provide reporting of printer diagnostics The self test performs a series of internal diagnostics and prints the results When the self test begins the beeper sounds for half a second and all LEDs turn on for half a second A self test is equivalent to a warm start Both are performed when you simultaneously press Form Feed and Se
74. et 6820 Series 80 Column Printer User Manual Default Value Disabled Not selected Disabled Zero 0 Disabled Disabled Left justification Enabled USA 1 6 inch 0 80 Disabled Disabled 11 inch 66 lines with Pica pitch Enabled Pica 10 characters per inch 10 seconds Disabled Top down bidirectional Disabled Disabled Disabled Set to default tabs every 8 column 1 line feed each tab channel 0 Set to current line Disabled Disabled bidirectional Removed 113 Appendix A Specifications and Default Settings 114 The settings in the previous table are installed in the printer at the factory To restore the printer to these defaults see Using the Reset Button on page 5 for instructions The default settings listed below can be restored to the printer as described in Using the Printer Configuration Utility on page 20 Printer Default Settings Function Default Value Zero Print option Zeros are printed with a slash Auto Feed configuration CR carriage return added at end of line without line feed Protocol NPCP NORAND Portable Communications Protocol Parity N A for NPCP Bit Rate 19 2K 6820 Series 80 Column Printer User Manual Bluetooth Configuration Commands and Specifications Configuration of the Bluetooth radio and software is accomplished using the Bluetooth Configuration Commands listed in this appendix and the Bluetooth Configuration Utility which is
75. fatermec 6820 80 Column Printer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2008 2012 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth
76. ft compatible Code Page 437 nft00932 mod JIS Japanese e nft00936 mod GB2312 Chinese Simplified nft00949 mod KSC5601 Korean e nft00950 mod Big 5 Traditional Chinese 18 6820 Series 80 Column Printer User Manual Chapter 3 Configuring the 6820 Printer nft0000 mod Arabic Turkish and International Any one version of the default module but not more than one can appear in the 6820 Printer Configuration Utility FONTS directory and install on the printer The International version of this font module is automatically placed in the FONTS directory when the Printer Configuration Utility is installed on the PC Note There are three versions of the default font module All three versions are included on the printer toolkit CD The Arabic version is included in the Default Fonts Arabic directory e The Turkish version is in the Default Fonts Turkish directory The International version is in the Default Fonts International directory Use the Printer Configuration Utility to replace the existing default font module nft00000 mod with any of the of the other provided fonts The Printer Configuration Utility is provided in the 6820 Tool Kit Instructions for installing fonts are provided later in this chapter If you followed the default installation process the Printer Configuration Utility FONTS directory is located at Program Files Intermec 6820 Printer Configuration Utility FONTS Do not rename the
77. haracter Sets SBCS Format Decimal Hex ASCII 27 52 1B 34 ESC 4 Cancel Italic Mode Cancels the italic mode Note This function does not work well with DBCS or alternate Single Byte Character Sets SBCS Format Decimal Hex ASCII 27 53 1B 35 ESC 5 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Master Select Allows you to specify a combination of print modes The variable n is determined by combining values for the desired modes by adding them together los Note This function is not supported in DBCS Format Decimal Hex ASCII 2733n 1B21n ESC n Valid combinations of the values in the following table include any combinations except that Pica cannot combine with Elite Example Pica Compressed Italic Underlined by adding values 00h 04h 40h 80h which results in C4h for the value of n Master Select Values Hex Value Mode 00h Pica 01h Elite 04h Condensed compressed 08h Emphasized 10h Double Strike 20h Double Width expanded 40h Italic 80h Underlined 6820 Series 80 Column Printer User Manual 51 Chapter 4 Control Code Definitions The following print conflicts occur between modes A mode in any column takes precedence over all modes in the columns to its right Print Conflicts 1 2 3 Elite Emphasized Compressed The following print modes can be combined producing different pitches Print Modes Pitch Mode 5 cpi Expanded 6
78. head jam occurred 2 bytes binary Carriage position where head jam occurred 2 bytes binary in 1 720 in 60 4 IrDA rxFramesOK total frames received 4 bytes 46 bytes OK 4 IrDA rxFrameCrcErr total frames received 4 bytes with CRC error 4 IrDA rxTotalBytes total bytes received OK 4 bytes 4 IrDA rxFramesDiscardBuf total frames 4 bytes discarded due to no buffer space 4 IrDA rxBroadcastFrames total broadcast 4 bytes frames received OK 94 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 6820 Diagnostic Information continued Field Id Length Description 4 70 N ho YY b2 b2 NY KY YM KY KY NY YM KY KY YK WH IrDA rxFramesDiscardHwErr total received frames discarded due to hardware error IrDA txFramesOK total frames transmitted OK IrDA txTotalBytes total bytes transmitted OK IrDA txBroadcastFrames total broadcast frames transmitted OK IrDA txFramesNotTxTimeout total frames not transmitted due to time out IrDA txFramesNotIxHwErr total frames not transmitted due to a hardware error Paper out count Head jam count 12 V low count 12 V high count 24 V low count 24 V high count Home switch error count Unused Over current error count Head short error count Paper fault error count A2D conv error count EEPROM write error count Double link error count Lost link error count Out of buffers error count Unused 6820 Series 80 Column Printer U
79. hic modes Format Decimal Hex ASCII 2763sn 1B3Fsn ESC sn sis one of the K I Y or Z characters and n is one of the 0 to 7 modes as shown in the Graphic Modes table Graphic Modes Mode n Dots per Inch Dots per 8 in Line Single dDensity 0 60 dots per inch 480 dots per 8 in line Low Speed Double Density 1 120 dots per inch 960 dots per 8 in line High Speed Double Density 2 120 dots per inch 920 dots per 8 in line Low Speed Quadruple Density 3 240 dots per inch 1920 dots per 8 in line CRT I 4 60 dots per inch 480 dots per 8 in line Single Density Plotter 5 72dots per inch 576 dots per 8 in line CRT II 6 90 dots per inch 720 dots per 8 in line Double Density Plotter 7 144 dots per inch 1152 dots per 8 in line Adjacent dots in a given row cannot be printed in these modes 6820 Series 80 Column Printer User Manual Select Single Density Graphics Mode This is a simple method of printing graphics The resolution is 60 dots per inch Each 8 inch line can accommodate 480 columns of graphic dots A graphic string that exceeds the length of the print line is discarded For more information on calculating the parameters n1 and z2 see Nine Pin Graphics Modes on page 73 Format Decimal Hex ASCII 2775 n1 n2 1B 4B n1 n2 ESC K n1 n2 Chapter 4 Control Code Definitions Select Low Speed Double Density Graphics Mode If Single Density graphics does not produce high enough density try this mode The number of dots per
80. icator green LED turns on and the printhead moves to its starting position If the printer emits beeps and any of the other indicators light up or flash observe the number of beeps and indicator flashes and see Printer Failure Indicators on page 80 If there is no reaction from the printer after you press a button on the control panel or if the power LED blinks verify that the power cables are properly connected between the printer mechanism and its power source internal battery vehicle cable or ac If none of these steps wake up the printer with the problem then you need to return the printer for service Internal battery Check the battery and its cable by installing into a known good printer Vehicle cable Attach the printer in question to another vehicle power cable or another printer to the vehicle cable you are using AC power Plug the printer into another outlet Testing the Printer 76 If the power indicator works properly and the printer still does not print then printer errors are noted If any indicators light when you press the Set Page button or the printer beeps see Printer Failure Indicators on page 80 to determine the problem 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 6820 If the beep codes and LEDs do not indicate the listed conditions but the printer does not perform properly perform a printer self test Press and hold the Form Fee
81. ide the computer to fully seat it in the docking connector 16 6820 Series 80 Column Printer User Manual 3 Configuring the 6820 Printer Use the Printer Configuration Utility to load fonts on the printer and to change the printer settings In this chapter you will find these sections Connecting to the Printer Understanding the Font Modules Using the Printer Configuration Utility Chapter 3 Configuring the 5820 Printer Connecting to the Printer Connect your printer to your desktop PC using a serial cable P N 226 270 xxx The serial COM port connector on either the fixed mount printer or portable printer is on your printer mechanism the same side as the green thumbwheel and next to the reset switch Before connecting to your PC locate and disconnect the gray terminal holder ribbon cable connector from the floor of the printer cavity The cable is located behind the printer mechanism on the same side as the green thumbwheel and is the one that is not attached to the printer mechanism Disconnect this terminal holder ribbon cable from the floor of the printer cavity Ignore this cable attached to the printer mechanism For more information on using your printer with your desktop PC see Using the Printer Configuration Utility on page 20 Understanding the Font Modules Intermec provides the following font modules for your 6820 e nft00000 mod Default International nft00437 mod IBM Microso
82. inal holder or vehicle dock Fixed Mount Printer The DC power connector is on the bottom rear of the printer behind the printer terminal holder The data communications socket is in either the printer terminal holder or a separate vehicle dock Portable Printer The DC power connector is on the side of the printer beneath the printer terminal holder The data communications socket is either in the printer terminal holder or a separate vehicle dock DC power connector Mobile computer socket Mobile computer socket connector 6820 Printer Models 6820 Series 80 Column Printer User Manual 7 Chapter 1 Using the 6820 Printer 8 6820 Series 80 Column Printer User Manual 2 Installing the 6820 Printer This chapter provides instructions how to set up the 6820 printer for the first time In this chapter you will find these sections Installing the Internal Battery Installing the Ribbon Cartridge Adjusting the Printhead Gap Loading the Paper Tray Loading Paper in the Printer Inserting a Computer in the Terminal Holder Chapter 2 Installing the 6820 Printer Installing the Internal Battery 10 The optional internal battery is primarily for portable printers The battery can go in some fixed mount printers using a cable and a factory installed adapter The printer battery recharges automatically when the printer is connected to an external power source For most installations the external
83. infeed Holders los Note There are two pinfeed holders one next to the green thumbwheel and one opposite the green thumbwheel Always loosen the pinfeed holder opposite the green thumbwheel cause information to print in the wrong place If this pinfeed holder is moved correct its location by releasing the pinfeed holder tab moving the pinfeed holder as close to the green thumbwheel as possible then locking the pinfeed holder tab before adjusting the opposite pinfeed holder los Note Adjusting the pinfeed holder next to the green thumbwheel may 14 6820 Series 80 Column Printer User Manual Chapter 2 Installing the 6820 Printer To adjust the pinfeed holders 1 With the pinfeed holders open release the locking tab on the pinfeed holder opposite the green thumbwheel Locked pinfeed holder locking tab Pinfeed l Released pinfeed holder locking tab Thumbwheel green 2 Move the pinfeed holder to align the pins with the paper 3 Close the pinfeed holder 4 Make sure that the paper is smooth no folds bulges bows etc between the pinfeed holders If so push the locking tab down on the pinfeed holder that you adjusted To feed paper into the printer 1 Press the Form Feed button to feed the paper into the printer 2 Lower the paper bail An empty printer auto feeds new paper approximately 0 25 cm 0 1 in beyond the top of the paper bail vary due to environmental conditio
84. ins on the printhead approximately 1 dot and 9 72 is 8 lines per inch Range of n is 0 to 85 Format Decimal Hex ASCII 27 59n 1B41n ESC A n 6820 Series 80 Column Printer User Manual 43 Chapter 4 Control Code Definitions Set Right Margin Clears all text in the print buffer and sets the right margin to n columns using the current character pitch This is the number of the characters from column 1 at the left edge of the paper to the last column before the right margin factory default 80 Minimum space between margins is the width of one double width pica character Maximum value for this is the maximum number of characters based on the current pitch that would fit between the left margin and the right edge of the default printable area of the page Ranges shown below could vary depending on values of other parameters that affect character width If the value specified is not within the allowed range it is ignored Range of n is 2 to 80 in Pica mode 2 to 96 in Elite mode and 2 to 136 in compressed mode Format Decimal Hex ASCII 2781n 1B51n ESC Q n Set Left Margin Clears the print buffer text and sets the left margin relative to the number of columns to the left of the first column to print factory default 0 Minimum space between margins is the width of one double width pica character Maximum value must be less than the right margin Ranges shown below could vary pending on other paramete
85. intermec com and click Support Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 Email mjyun awoo co kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea Email jmyou idif co kr or korlim gw idif co kr Who Should Read This Manual This user manual provides information about the features of the 6820 Series printers and how to install configure operate maintain and troubleshoot them Related Documents xvi The Intermec website at www intermec com contains our documents as pdf files that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the 6822 mobile printers product page click Products gt Printers and Media gt Mobile Printers gt 6822 4 Click the Manuals tab 6820 Series 80 Column Printer User Manual Before You Begin If your product does not have its own product page click Support gt Manuals Use the Product Category the Product Family and Product to find your documentation Patent Information This product is protected by one or more of the follo
86. internal battery permits operation without the use of an external power source The terminal holder is an integral part of this printer A shallow paper tray which holds up to 50 3 ply forms up to 2 5 cm or 1 0 in of paper is located under the printer mechanism For illustrations of the printer models see 6820 Printer Models on page 7 The discharge of electrostatic energy accumulated on the human body clothing or other surfaces can damage or destroy the printhead or electronic components used in this printer Avoid FollowEsD touching the electrical connectors while unpacking or setting up your printer 6820 Series 80 Column Printer User Manual Chapter 1 Using the 6820 Printer Guidelines for Operating the Printer Make sure that your mobile computer remains connected to the printer when printing or operating Keep the printer cover closed except during maintenance or when loading paper Make sure the paper is properly installed in the paper tray or dashboard mount Disconnect the printer power cable when jump starting the vehicle Make sure your printer is loaded with paper before communicating with your mobile computer Do not spill liquids or food crumbs into the printer Do not use solvents or abrasive cleaners on the printer Do not rest objects on under or against the printer If the printer is attached to a vehicle electrical system do not start or stop the vehicle engine while you are printing
87. international character sets available for use in the default character set Install che default character set font nft00000 mod using the Printer Configuration Utility To print nation txt correctly 1 Use the Microsoft C version 7 00 compiler cl nation c link slibce graphics 2 Run nation exe to create nation txt 3 Copy this text file to the appropriate printer port 140 6820 Series 80 Column Printer User Manual Index A AC power troubleshooting 76 ActiveSync disabling 22 32 enable 32 adapter Bluetooth states or modes 123 altitude specifications 106 backspace control code 35 battery specifications 107 beeper control code 35 Bluetooth configuration commands 116 122 described 116 operating modes 117 query mode commands 118 122 specifications 129 Bluetooth adapter connecting 32 described 123 130 enable ActiveSync 32 query items 126 system behavior 125 troubleshooting 127 bottom up printing control code select 40 buttons described 4 C cable configurations desription 96 101 cancel line control code 36 carriage return control code 36 cautions described 3 character sets double byte defined 59 Greek 62 Hebrew 60 international 60 multi byte defined 59 national character select 60 single byte defined 58 character style and text mode functions double strike mode cancel 47 select 47 character style and text mode contined emphasized print mode cancel 49 select 49 intercharacter s
88. inthead Caution 6820 Series 80 Column Printer User Manual 103 Chapter 5 Troubleshooting and Maintaining the 5820 Print head locking tabs Print head lifted aside Mask spring E e e loot Raised paper bail 2 Remove the clear plastic paper guide that seats the mask spring if necessary Use your fingernails to loosen the base of the paper guide then pull the paper guide straight up from the printer mechanism 3 Remove the metal mask spring from the paper guide and clean with a quality cleaner like rubbing alcohol Replace if damaged 4 Insert the mask spring in the paper guide and install the paper guide into the printer 5 Close the paper bail reinsert the printhead latch the two printhead locking tabs and install the ribbon 104 6820 Series 80 Column Printer User Manual A Specifications and Default Settings This appendix provides physical specifications for the 6820 printer models as well as specifications for the media used with the printers Appendix A Specifications and Default Settings Specifications Print Speed Print Speed 230 cps print font used does not affect the print speed Weight Fixed Mount Printers 6 55 kg 14 41 Ibs Portable Printers with 700 Series or CK61 holder 5 67 kg 12 25 lbs CNG series holder 14 38 oz 0 90 Ibs CN70 CN70e holder 13 24 oz 0 83 Ibs Mounting plate 1 93 kg 4 25 Ibs Flat paper tray
89. ions 45 Select Condensed Character Mode 0 0 c cece eee cence eee 46 Cancel Condensed Character Mode 0 0 c cece eee eee ee eee 46 Select Double Strike Mode esses 47 Cancel Double Strike Mode 0 0c cc cece e 47 Select Double Wide Mode sese 47 Cancel Double Wide Print cesse 48 Select Double Wide Print eese en 48 Cancel Double Wide Print esses 48 Select Elite Pitch dere CRUCES De i Reds 49 Select Emphasized Print Mode 0 e cece eee eee 49 Cancel Emphasized Print Mode 0 c eee eee eee eee 49 Define Intercharacter Space 50 Select Italie Mode me ie ca e e eee etui SERE ENS E NES 50 Cancel Italic Modest ees oe soe ee t BU bc 50 Master Selecton doeroe Anna artes Monae Sate ATE AE DA el DA PU doko 51 Select Pica Pite his e ee peer Hense ee mS 52 Select Superscript Mode creiere tina AAAI REES EEE cece ene ene 53 Select Subscript Modes a a EIEE cob ea RAE es TERES 53 Cancel Subscript Superscript Mode rreri er eie a 53 Select Underline Mode 0 0 c ccc ccc n 54 Cancel Underline Mode esses 54 Tabs and Tab Setting Functions lesse 54 Perform Horizontal Tab 0 ccc ccc cece en 55 Set Horizontal Tabs Sek edocs ike er Nek Wend Face des disces 55 Clear Horizontal Taps s i vU D egre e we bab OECD sts 56 P rfortn Vertical Fab urere UC eere tbe ees 56 Set Vertical Eabsu 2 seule dtd estes esee
90. irectional printing for the current line only The contents of the print buffer is printed and cleared before setting this mode This allows more accurate print positioning during text mode printing for the current line Format Decimal Hex ASCII 27 60 1B 3C ESC lt Page Formatting Functions This set of functions consists of control codes that change the formatting of the page The page length form length and margin settings define the printable area on the page These settings need to conform to the actual size of the paper used in the printer The line spacing functions set the amount of space from one line to the next for line feeds The factory default is 1 6 inch 6 lines per inch The page length vertical tab and skip over perforation functions are also dependent on the line spacing function 6820 Series 80 Column Printer User Manual 41 Chapter 4 Control Code Definitions Set Page Length lines Sets the length of the paper in lines where the range of n number of lines is 1 to 127 default 66 Keep in mind the line spacing and actual length of the paper when specifying this value since this function is dependent on those parameters Top of Form is reset to the current line and the Skip Over Perforation setting is canceled Format Decimal Hex ASCII 27 67 n 1B 43n ESC C n Set Page Length inches Sets the length of the paper in inches where the range of n number of inches is 1 to 22 default
91. is a trademark of Bluetooth SIG Inc U S A ii 6820 Series 80 Column Printer User Manual Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number Date Description of Change 003 1 2012 Added support for the CN70 and CN70e mobile computers 002 2 2009 Revised cover to indicate the manual is for the 6822 version of the 6820 series printer Other minor changes including copyright date and process for downloading documentation from the Intermec website 6820 Series 80 Column Printer User Manual iii iv 6820 Series 80 Column Printer User Manual Contents Contents Before You Begin si t ye d ERR eet Ue ttes xiii Safety Informationcs erry akio stents AEE E A EEEE doy EAEE xiii Safety Precautions ii ooa ate eb A RO AeA Sale NNS xiv Global Services and SUPPORT rras E ea R a e e rE aeei xiv Warranty Information a a AEN E ee xiv Web Support deua ANTARE NAELA Re aux AOE nene E ia xv Send Feedbacks o etka rre chen ten UNO PR Do DS RISE XV Telephone Support ei deeem ER REA ERG RE Meee DPF AE xv Service Location SUPPOrt 6 cece eee eee xvi Who Should Read This Manual sees xvi Related Documents enesest eaka ph ct Rec i dene PLA CBE QE S xvi PatentInform tioti o peu pr ce uie y e ee Ores ahve xvii 1 Using the 6820 Printer 1 Learning About the Printer Models 0 cece cece tenet eens 2 Guidelines for Operating
92. kness When loading multiple sheet paper be sure to have the original facing up with the leading edge towards the rear of the printer To load the paper tray in fixed mount and portable printers 1 Unlatch and raise the printer mechanism 2 Lower a stack of paper with the original faced up into the paper tray under the printer mechanism Thefixed mount printer holds up to 200 3 ply forms about 5 cm 2 in thick The portable printer holds up to 50 3 ply forms about 2 5 cm 1 in thick 3 Pull the top form out and over the rear of the printer mechanism 4 Lower the printer mechanism back into the operating position To load paper from the flat paper tray 1 Hold a stack of paper up to 6 cm 2 5 in thick with the original facing you and lay the stack flat into the tray 2 Pull the top form out to load into the printer Loading Paper in the Printer Paper for the 6820 has perforated strips that fit onto the pinfeed holder pins guiding the paper into the printer This paper is sold separately in 1 2 or 3 ply forms 6820 Series 80 Column Printer User Manual 13 Chapter 2 Installing the 6820 Printer To position the paper 1 Open the pinfeed holders outward 2 Take the top edge of the sheet of paper and position it original side facing down over the pinfeed holder pins 3 Align the first few holes of the paper evenly on each side 4 Close the pinfeed holders 5 Raise the paper bail Adjusting the P
93. l 50 select 50 left margin set 44 line feed perform 38 low speed double density graphics mode select 72 low speed quadruple density graphics mode select 73 master reset perform 39 n 216 inch line feed perform 38 n 216 inch line spacing select n 216 inch reverse line feed perform 38 n 72 inch line spacing select 43 page length inches set 42 page length lines set 42 6820 Series 80 Column Printer User Manual Index control codes 35 74 contined pica pitch select 52 print position set absolute 39 relative 39 printable code area expand 66 printing of character graphics disable 68 enable 67 68 printing of codes 128 159 disable 66 enable 65 right margin set 44 single density graphics mode select 71 skip over perforation cancel 45 set 45 subscript mode select 53 subscript superscript mode cancel 53 superscript mode select 53 top down printing select 40 underline mode cancel 54 select 54 unidirectional one line printing 41 unidirectional printing select 40 unidirectional printing cancel 41 unidirectional printing one line select 41 user defined character set select 64 vertical tab clear 57 perform 56 set 56 vertical tab channel select 58 vertical tabs in channel clear 58 set 57 control panel buttons 4 status indicators 3 control program updating 28 143 DC power source connecting to 7 default settings 31 112 Bluetooth 130 delete control code 36 diagnostic
94. le 15 Pin D sub Female 25 Pin to 15 Pin Cable P N 226 162 XXX 25 Pin to 15 Pin Cable P N 226 162 xxx 6820 Series 80 Column Printer User Manual 99 Chapter 5 Troubleshooting and Maintaining the 5820 PC Printer Pin Pin CON UJ Ui N W U a 9 Pin D sub Female RJ 11 Jack Data Communications Cable P N 226 270 XXX Data Communications Cable P N 226 270 xxx 100 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 5820 The printer has a 25 pin connector option with the following pinout designations and signal mnemonics Printer Communications Connector 15 Pin 25 Pin D Sub D Sub SignalName Type 1 0 Description 1 NC NC NC No Connection 2 20 DSR Data Set Ready RS 232 IN Printer DSR 3 4 CTS Clear To Send RS 232 IN Wake up 4 2 RXD Receive Data RS 232 IN Printer RxD 5 3 TXD Transmit Data RS 232 OUT Printer TxD 6 5 RTS Ready To Send RS 232 OUT Printer RTS 7 6 DTR Data Terminal Ready RS 232 OUT Printer DTR 8 9 HHC_CHARGE POWER OUT 11 13 V 2 A maximum 9 7 GND POWER SG Signal Ground Cleaning the Printer A Caution Caution e Periodic cleaning helps maintain the appearance and reliability of the printer When cleaning the printer inspect both the outside and the inside for signs of damage or wear Glass cleaners containing ammonia will cause permanent damage to the printer cover Do not use abrasives or solvents
95. luetooth printing Bluetooth self test 2 Pass through printing 0 1 Printing from 700 Series or CK61s allowed to pass through the Bluetooth adapter 3 Bluetooth 1 0 Reconfiguring Bluetooth module via 700 reconfiguration Series or CK61s 4 Bluetooth X X Programming Bluetooth module via programming cabled programming cable State 1 In addition to allowing normal Bluetooth printing this state also allows for a 700 Series or CK61 in the terminal holder to perform a Bluetooth self test State2isa Transparent Pass Through mode available for all 700 Series and CK61 mobile computers In this mode the Bluetooth module is shut down and does not communicate e State 3 Bluetooth reconfiguring using a 700 Color 730 740 741 750 751 760 761 or CK61 This state is unavailable with a 700 Monochrome 705 710 720 because the A B pin is unavailable State 4 allows for programming the Bluetooth module via its SPI pins This state is also used for manufacturing tests To be in this 6820 Series 80 Column Printer User Manual 123 Appendix B Bluetooth Configuration Commands and Specifications state the 700 Series or CK61 must not have an open terminal holder COM port and the specially designed programming adapter must be engaged The interfaces on the Bluetooth adapter that allow for the different modes are detailed below 700 Series or CK61 to 6820 Pass Through Note Pass through printing requires shutting down the Bluetooth OQ por
96. mal width This results in character pitches as shown below For more information on exact pitch values see Master Select on page 51 Character Pitches Condensed Mode Condensed Expanded Condensed Elite 17 cpi approximate 9 cpi approximate 20 cpi approximate This function empties the print buffer and turns compressed mode on and stays on until canceled by cancel compressed mode ESC SI or DC2 factory default disabled Note This function is not supported in Double Byte Character Sets DBCS Format Decimal Hex ASCII 27 15 1B OF ESC SI 15 OF SI Cancel Condensed Character Mode Cancels the compressed mode enabled by select compressed mode SI or ESC SI 1 Note This function is not supported in DBCS Format Decimal Hex ASCII 27 18 1B 12 DC2 18 12 DC2 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Select Double Strike Mode Enables double strike printing until it encounters cancel double strike mode Factory default disables double strike Text is bolded by printing each dot twice with the second dot slightly below the first dot This mode is not available in NLQ but is not canceled when you select NLQ Note This function is not supported in DBCS Format Decimal Hex ASCII 2771 1B 47 ESC G Cancel Double Strike Mode Cancels double strike mode Note This function is not supported in DBCS Format Decimal Hex ASCII 2772 1B 48 ESC H Select
97. nection times but may adversely affect battery performance Enable Discoverable DO lt ON OFF gt lt CR gt Sets the device into discoverable mode DOOFF lt CR gt Become non discoverable DOON lt CR gt Become discoverable Specify Inquiry Scan Timing D1 lt Inquiry_Scan_Interval gt lt Inquiry_Scan_Window gt lt CR gt Sets the Inquiry Scan timing parameters 4096 18 D11024 512 lt CR gt Set Encryption Authentication Pin Code S4 lt PIN code gt PIN Code can be NULL and as long as 16 characters S4 00 NULL PIN code 6820 Series 80 Column Printer User Manual Appendix B Bluetooth Configuration Commands and Specifications Example S4MyPinCode lt CR gt Manage Security Modes This command controls the security access mode and device pairing The modes available are e LO Disable encryption authentication and exclusion e L1 Enable authentication e L2 Enable encryption and authentication e L3 Enable encryption authentication and exclusive Mode LO allows any remote device to connect Mode L1 require the remote device to be authenticated by a PIN request The PIN code for the module is set to a user specified value with the S4 command Currently the default PIN is the NULL string Mode L2 adds encryption to the Bluetooth link Mode L3 adds exclusive connection to one specific Bluetooth device In this mode only connection requests from the initial device are allowed C
98. ng to the current page length setting The carriage position is moved to the start of the line Format Decimal Hex ASCII 12 0C FF Select Half Speed Printing Turns on half speed mode to provide quiet printing and more accurate print positioning during text mode printing Format Decimal Hex ASCII 27 115 1 1B 73 01 ESC s 1 Cancel Half Speed Printing Turns off half speed mode factory default and continues with normal speed printing Format Decimal Hex ASCII 27 115 0 1B 73 00 ESC s 0 Set Inactivity Time for Sleep Mode Sets the amount of time the printer waits before it goes into low power mode The factory default is 10 seconds Format Decimal Hex ASCII 27 122n 1B7An ESC z n 6820 Series 80 Column Printer User Manual 37 Chapter 4 Control Code Definitions Line Feed 38 Perform Line Feed Prints and then clears the contents of the print buffer resets the character count to zero and advances the printhead to the next print line using the current spacing The position of the carriage is not affected and a carriage return is not executed Format Decimal Hex ASCII 10 0A LF Perform n 216 inch Line Feed Advances the paper to n 216 of an inch This does not affect subsequent line feeds Range of n is 0 to 255 Format Decimal Hex ASCII 2774n 1B4An ESC J n Perform n 216 inch Reverse Line Feed Reverses the line feed by n 216 of an inch This does not affect subsequent line feeds
99. ns such as humidity and specific aspects of certain paper Use the green thumbwheel to position the paper to a desired distance according to your conditions Note The ideal distance to feed paper beyond the paper bail may 6820 Series 80 Column Printer User Manual 15 Chapter 2 Installing the 6820 Printer Note If your paper has a preprinted logo on every page make sure oO the printhead is below the preprinted logo If not you can adjust the position of the paper either by pressing the Line Feed button or by using the green thumbwheel UJ Once the paper is properly positioned press the Set Page button to clear the Paper Out light and indicate where the top of the page is located 4 Close the printer lid Make sure the paper passes through the paper slot when the printer begins to print Inserting a Computer in the Terminal Holder against the terminal slide retainer Always store the computer in the Note When removing the computer do not press the computer keys terminal holder The fixed mount or portable printers have terminal holder options for the 700 Series CK61 CN3 Series CN4 Series CN70 and CN70e mobile computers To insert a mobile computer in the terminal holder 1 Insert the top of the computer into the terminal slide retainer 2 Use the computer to push the terminal slide all the way in the direction shown 3 Lower the connector end of the computer into the terminal holder 4 Sl
100. on Press this button to clear a Paper Out error so printing can resume Set Page Line Feed Press this button to adjust the top of the paper to the next line LINE FEED tension screw turn clockwise to tighten turn counterclockwise to Note All printer covers are hinged to the printer These hinges have a loosen if you need to adjust them 4 6820 Series 80 Column Printer User Manual Chapter 1 Using the 6820 Printer Using the Reset Button Use the printer reset button to forcea synchronization between the printer and a connected PC when sending control codes restart the printer for any reason Note The reset button does not reset a connected Bluetooth module K as it is powered from a different power source Both the fixed mount printer and the portable printer have a reset button on the left hand side of the raised printer mechanism Reset button Location of the Reset Button 6820 Series 80 Column Printer User Manual 5 Chapter 1 Using the 6820 Printer Understanding the Power Supply Options The following power supply options are available for the 6820 Using the Internal Battery Caution The internal battery P N 317 075 xxx allows the portable printer and some fixed mount printers to operate independently of other power sources The 6820 discharges the internal battery even when the printer is not is use Over time the internal battery can discharge to the point where th
101. onfiguration Utility 6820 Printer Configuration Clipboard COM Port e o 9 Protocol Parity NPCP None C XoNIZOFF C odd Get 6820 Configuration C DIR C Even Set 6820 Configuration Fonts and Control r Zero Print Option Autofeed No Slash CR C with Slash C CR LF Bit Rate Coek 192k 38 4K Reset to Defauts default value About Communicating with the Printer You can use COM port 1 2 or 3 to communicate with your printer COM port 1 is the default selection but if it is not available or is being used by another application select another COM port To communicate with the printer 1 Connect the serial interface cable P N 226 270 xxx from your PC to the port on the printer mechanism next to the Reset button Note You must also disconnect the terminal holder gray ribbon cable where it connects to the transition board next to the pivot frame flex cables e Disconnect this terminal holder ribbon cable from the floor of the printer cavity 24 Ignore this cable attached to the printer mechanism 6820 Series 80 Column Printer User Manual Chapter 3 Configuring the 6820 Printer 2 Click either the Get 6820 Configuration or the Set 6820 Configuration button to open communications with the printer The Opening COM Port x to printer message appears in the text box when you initiate communications wi
102. onnections from other devices are rejected even if they supply the correct PIN code Device pairing and bonding are associated with this command and works as follows After an L command is executed the current device pairing and bonding is deleted The next device to connect becomes paired and bonded to the module In Modes L1 and L2 other devices are allowed to connect but only the first device to connect is paired and bonded Other devices are always required to supply a PIN code to complete the connection In Mode L3 only one device is allowed to connect This device is paired and bonded and needs to supply the PIN code only on the initial connection NULL string as a PIN code Use the S4 command to specify a Note Some of the Bluetooth user interfaces cannot supply a PIN code that is not NULL 6820 Series 80 Column Printer User Manual 121 Appendix B Bluetooth Configuration Commands and Specifications Syntax Description Example Q Syntax Description Example 1 e Example 2 Syntax Description Default Range Example Syntax Description Default Example 122 Read Module Version VO CR Displays the firmware build version currently running V0 lt CR gt Returns vlyyyymmddHHMM lt CR gt Note This command responds with the requested data only not the ACK lt CR gt Read Local Device Address V1 lt CR gt Displays the local device address v 196x
103. oothness RS 180 120 Smoothness CB 270 220 Brightness Wht 86 84 Opacity Wht 81 78 5 6820 Series 80 Column Printer User Manual Over 16 8 lb 3 8 6 7 270 320 88 82 109 Appendix A Specifications and Default Settings 16 CB Carbonless Back Target Under Over Colors available White Canary Pink Goldenrod Blue Green 20 OCR Laser Bond Target Under Over Basis Weight 20 Ib 15 2 lb 16 8 lb Caliper 4 0 3 8 4 2 Moisture 3 8 4 7 5 0 Smoothness 140 100 170 Brightness Wht 94 82 N A Opacity Wht 85 84 N A Caliper Breakdown The following table shows the caliper of forms broken down by ply Calliper Breakdown Target Maximum 1 Ply 20 Ib 4 0 4 2 2 Ply 15 Ib and 16 Ib 6 3 7 0 3 Ply 14 Ib 15 Ib and 16 Ib 9 2 10 2 Understanding the Fanfold Paper Page Layout The following illustration shows the printable area of the lower section of a page of fanfold paper and the upper section of the next page The Assured Print Area is the best area to use for printing 110 6820 Series 80 Column Printer User Manual Appendix A Specifications and Default Settings area 2 1 91 cm 0 75 in or more Page width a Assured Print Area We 20 32 cm 8 0 in Max Assured Print Area 55 lines max 159 cm 1 16 in line spacing Paper End Detection Position Abcdef Xyz area 1 Perforation area 1 Abcdef XYZ Printable Area of Fanfold Page
104. or and four screws Remove any paper scraps Latch lock the printer mechanism into place Perform a self test Understanding Diagnostic Information Diagnostic information is stored in flash to support the hardware configuration both at time of manufacture and in the field This includes recording the initial configuration changes to hardware and software and various environmental statistics helpful in determining why failures are occurring in the field The flash is provided for storage of critical data that must remain in the unit after power to the unit is lost The data in the flash is used for diagnostic information for a catastrophic failure or over the phone with a customer 6820 Series 80 Column Printer User Manual 91 Chapter 5 Troubleshooting and Maintaining the 5820 Diagnostic information is updated and maintained by the printer AII diagnostic information is shadowed in RAM At the end of every 50 forms the flash information is updated from the RAM The printer also updates the diagnostic information for nonrecoverable error printer resets printer self test and remote polling of diagnostic information Fields are stored with ID first then length then data The details of the data and the length of the entire field including ID and Length bytes are shown in the Diagnostic Information table The amount of flash memory reserved for nonvolatile diagnostic memory is 16 K bytes Printer self test prints m
105. or Messages on page 31 6820 Printer Configuration Utility 6820 Printer Configuration Clipboard COM Port OK m Protocol m Parity EN HEN Npcp None YON XOFF odd Get 6820 Configuration C VET 2 C Even Set 6820 Configuration m Zero Print Option Autofeed Fonts and Control No Slash CR C With Slash C CRF Opening COM Port 1 to printer Press Reset on the printer Unable to open COM Port 1 to printer Bit Rate Access to COM port 1 is denied Close applications using COM port 1 Coek 192K C 38 4K or try another port default value Reset to Defauits About To view the settings on your 6820 1 Click the Get 6820 Configuration button to initiate communication The Getting printer parameters message appears when the Printer Configuration Utility retrieves configuration information from the printer The message Getting printer parameters configuration information is retrieved Done appears after 2 Modify configuration settings or click OK to close the Printer Configuration Utility 26 6820 Series 80 Column Printer User Manual Chapter 3 Configuring the 6820 Printer Setting the 6820 Configuration Use the Printer Configuration Utility to set or modify the 6820 configuration setting install or remove fonts or load an updated printer control program To modify configuration settings 1 Make changes to th
106. ost of the information contained in the diagnostic memory for remote and end user diagnostic access Diagnostic Information Field Id 01 08 09 10 92 Total Length Description Stored as Length 4 Serial Number 7 digit BCD set at MFG 39 bytes 3 Date of Manufacture yy mm dd 6 digit BCD set at MFG Hardware Configuration 52 digit BCD set at 7 ddd ddd ddd ddd top level P N MFG 7 ddd ddd ddd ddd control board 7 ddd ddd ddd ddd power supply 7 ddd ddd ddd ddd I O board 2 CRC of preceding fields 2 byte binary set at MFG 8 Hardware Revisions ECNs applied 64 8 byte bit field 11 bytes ECNs can record separately by number 1 64 1 Service Repairs a two digit field indicating 2 BCD digits number of times serviced 3 Date of last repair yy mm dd 6 BCD digits 2 Cold starts since MFG or last repair binary digits 8 bytes 2 Warm starts since last cold start binary digits 2 Pages printed over life binary digits 2 Last high and low voltage extremes on 24 V 2 bytes 11 bytes input over last 50 reports Extremes stored as 8 bit A2D conversions 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 6820 Diagnostic Information continued Field Id Length Description Stored as 2 Voltage extreme history stores min max 24 2 bytes V A2D conversions over printer life 1 24 V voltage error Voltages greater than 1 byte 1096 considered errors A2D error count Form number at last voltage error 2
107. ote Configuration J ouecortet or pun ORE OhE LUE MN Sees Sees 126 Bluetooth Performance 0c cece eee eee tenet n 127 Diagnostic Capabilities see ee be Sta ones eve be aan Ry SETS 127 Using the Information Application 00 cece cence e 128 System Qualification isole RD Pe Re tee AREE P EREA 129 Operation Resilience s ise ck ret EUR PERIERE HR FU ERAS 129 Specifications coc oEeCRIDOO es POP Ree o oom ede Dos 129 Default Bluetooth Configuration Settings 0 0 eee ee 130 C Cross Reference Tables l a aaaea 131 Single Character Control Codes 132 Escape Sequence Quick Reference a cece cece eee eee 133 D Printer Font Test Jobs 137 About the Printer FontJobs lsssssessssssesesss een 138 Big 5 Traditional Chinese Character Seto royres 0 0 cece cece cece eee ene ee 138 Simplified Chinese Character Set asen oyak ena cece cece eee e eens 139 IBM 437 Code Page Character Seto yine n Een Eson eret pee PH INE n 139 Japanese IS Character Set erossa da alee Seed Gawes Misha be eee ee OS 139 Korean Character Set idu d 4 daa he RA XAR eee bebe is 140 International Character Set issus iriri tnst e E RR E VEA She eres es 140 x 6820 Series 80 Column Printer User Manual Contents 6820 Series 80 Column Printer User Manual xi Contents xii 6820 Series 80 Column Printer User Manual Before You Begin Before You Begin This section provides you with safety information technical s
108. pace define 50 italic mode cancel 50 select 50 pica pitch select 52 subscript mode cancel 53 select 53 superscript mode cancel 53 select 53 underline mode cancel 54 select 54 cleaning printer 101 COM ports using 24 commands manage security modes 121 query mode 118 security mode 121 communication setting up 24 testing 77 configuration settings using Printer Configuration Utility 27 configuring about 23 ActiveSync enabling 22 32 error messages 31 control codes 35 74 1 6 inch line spacing select 43 1 8 inch line spacing select 42 7 72 inch line spacing select 43 9 pin double density graphics mode select 74 9 pin single density graphics mode select 74 about 34 backspace 35 beeper 35 bottom up printing select 40 cancel line 36 carriage return 36 condensed character mode cancel 46 6820 Series 80 Column Printer User Manual control codes 35 74 contined select 46 copy ROM to RAM 63 default character set select 65 delete 36 double strike mode cancel 47 select 47 double wide mode cancel 48 select 47 double wide print cancel 48 select 48 elite pitch select 49 emphasized print mode cancel 49 select 49 form feed 37 graphics mode reassign 71 graphics mode select 70 half speed printing cancel 37 select 37 high speed double density graphics mode select 72 horizontal tab clear 56 perform 55 set 55 inactivity time for sleep mode set 37 intercharacter space define 50 italic mode cance
109. panded mode Select high speed double density graphics mode Select low speed quadruple density graphics mode Select 9 pin single density graphics mode Select 9 pin double density graphics mode Clear vertical tab channel Set vertical tabs in channel Perform n 216 inch reverse line feed Set left margin Cancel half speed printing Select half speed printing Disable printing of character graphics Enable printing of character graphics Set inactivity time for sleep mode Set print position relative 6820 Series 80 Column Printer User Manual 135 Appendix C Cross Reference Tables 136 6820 Series 80 Column Printer User Manual D Printer Font Test Jobs This appendix contains a sample print job for each font available on your 6820 printer Appendix D Printer Font Test Jobs About the Printer Font Jobs You can perform these tests yourselves Load the font of choice from the Toolkit CD into flash memory After downloading the desired font use any of the sample print jobs to reveal the character locations within the printer memory The sample test print jobs are formatted as a memory mapped and can be referenced to select a specific character You do not need more than one font module loaded Any one of nft00932 mod nft00936 mod nft00949 mod or even nft00950 mod Asian fonts can be used These are distributed on the 6820 toolkit CD including the source code These print jobs are in this appendix e BIGS C
110. printer Trigger Self Test 128 6820 Series 80 Column Printer User Manual Appendix B Bluetooth Configuration Commands and Specifications System Qualification Operation Resilience Normal operation of the Bluetooth system is available in environments with radio backbones including 802 11b Spectrum 24 and OpenAir technologies Specifications Temperature Operating 20 C to 60 C 4 F to 140 F Storage 30 C to 70 C 22 F to 158 F Temperature Test Results Test Range Comments Operating Cold to Hot 20 C to 50 C External condensation allowed internal prohibited Transition 4 F to 122 F Operating Hot to Cold 50 C to 20 C Speed shall not degrade Transition 122 F to 4 F Humidity 5 to 95 RH non condensing Operating 90 25 C to 60 C 48 F to 140 F no condensation Storage 90 25 C to 60 C 48 F to 140 F no condensation Altitude 100 to 5000 meters Vibration Test Results Test Comments Quasi Random 3 axis 12 g RMS for 4 hours Dynamic Induced Shock 20 g on 3 axis Operating 1 G 5 Hz to 80 Hz Storage 3 G 5 Hz to 80 Hz When packed Frequency 5 to 55 Hz 6820 Series 80 Column Printer User Manual 129 Appendix B Bluetooth Configuration Commands and Specifications Vibration Test Results continued Test Acceleration Sweep Duration Directions Comments 2G 10 minutes half cycle 1 hour x y and z No external or internal damage should be foun
111. r 64K RAM failure Diagnostic mode command check 81 Chapter 5 Troubleshooting and Maintaining the 5820 POST Error Codes continued Long Short Paper Head Low Beep Beep Out 1 5 On 5 On 0 0 On Jam Batt Power Meaning Off On On Diagnostic flash memory check failed or is not initialized On Off On Diagnostic memory write failure On On On Control program IPL Understanding Fatal Errors 82 There are two types of fatal errors flash write errors and EEPROM configuration block errors These errors are extremely rare but measures are built into the printer diagnostics to track possible occurrences Flash Write Errors Errors related to writing or erasing flash are critical errors These errors cause the printer to stop all processing and produce an LED code and a sequence of beeps The LED code indicates the address of the segment where the error occurred in octal notation The octal digit changes every four beeps until four octal digits are output Only four octal digits are output since blocks are 256 bytes in size and flash can be addressed with a total of Ox7ff blocks The segment address output is the runtime address of the flash block and not the offset of the block within flash To obtain the block offset within the flash e Subtract 0x800 from the address output to determine the block offset The printer suspends after the processing the error code When the printer resumes an error again and the printer s
112. r values that affect character width If the specified value is not within the range it is ignored Range ofn is 0 to 78 in pica mode 0 to 93 in elite mode and 0 to 133 in compressed mode Format Decimal Hex ASCII 27 108 n 1B6Cn ESC P n 44 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Set Skip Over Perforation Defines the number of lines to skip between the last printed line on the page and the first printed line on the next page is set If che value specified for this function is greater than the page length it is ignored This function is canceled by using one of the Set Page Length functions factory default disabled This function is valid for continuous paper only The amount of blank space at the bottom of the printed page depends on the Line Spacing Format Decimal Hex ASCII 27 78n 1B4En ESC N n Cancel Skip Over Perforation Cancels the skip over perforation which allows the maximum number of lines to print on each page Format Decimal Hex ASCII 27 79 1B 4F ESC O Character Style and Text Mode Functions The following set of functions affect the appearance of text on the printed page This could involve size typeface or other characteristics of the text 6820 Series 80 Column Printer User Manual 45 Chapter 4 Control Code Definitions 46 Select Condensed Character Mode Selects condensed mode which prints characters at approximately 60 of the nor
113. ram Dialog Fonts Available For Update Fonts Selected for Update OK NFTOOO000 MOD 28160 NFTOODO0 MOD 28160 NFTO0437 MOD 6400 NFTO0932 MOD 254976 NFTO0936 MOD 261743 Im NFT00949 MOD 114432 COM Port NFTOO950 MOD 447183 fe iets vite Get Printer Fonts Space Needed bytes Space Remaining bytes Update Printer 1112894 420352 Fb Beginning the Font update process Include control program update Formatting printer Flash For Font update Done Setting printer Fonts Updating Font NFTOO000 on printer Update progress Font NFTOODO0 successfully added to printer Setting printer Fonts Done Update process completed If the fonts you select exceed the space available in printer memory an error message appears Click OK to close the error message and not copy the font to the Fonts Selected for Update list If there are two or more fonts that exceed the space allowed this message repeats until an error message is displayed for each of the font files that went over the space allowed The Space Needed information shown beneath the Fonts Available for Update list indicates the total space required in bytes for all of the fonts in the list The Space Remaining information listed below the Fonts Selected for Update list displays the space remaining in the printer given the fonts in the Selected list Click Update Printer to update the printer fonts and the control p
114. rint buffer and then moves the print position to the next vertical tab stop If no channel is selected then channel 0 is used The carriage position is changed to the start of the next print line If the vertical tab is performed beyond the last tab position set or beyond the last line of a form then a form feed is performed If no vertical tabs are defined then the paper advances one line using the currently selected line spacing without changing the carriage position Format Decimal Hex ASCII 11 OB VT Set Vertical Tabs Resets the current tabs Vertical tabs are set up based on the current line spacing Tab settings are not affected by subsequent changes in line spacing Format Decimal Hex ASCII 27 66 n1 n2 nk0 1B 42 n1 n2 nk 00 ESC B n1 n2 nk NUL 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions n1 is the first tab range of values for tab stops is 1 to 255 n2 is the second tab all tabs must be in ascending order are subsequent tabs maximum number of tabs 16 nk is the last tab to set any value less than the previous tab value acts as a terminating character NUL is the terminating character All tab settings with this function are stored in channel 0 Clear Vertical Tabs Clears all vertical tab stops This is a variant behavior of the Set Vertical Tabs function where the NUL acts as an early terminating character Format Decimal Hex ASCII 27 660 1B 42 00 ESC
115. rinting control code cancel 37 start 37 head jam fixing 78 indicator 3 Hebrew character sets 60 horizontal tabs perform 55 humidity specifications 106 I I O buffer defined 34 inactivity time control code set 37 indicators descibed 3 Information Application using Bluetooth adapter 128 internal battery described 6 installing 10 6820 Series 80 Column Printer User Manual internal battery contined troubleshooting 76 International character set 60 international character sets selecting 60 L line feed button 4 button setting paper for printing 16 line feed control code perform 38 line spacing 1 6 inch control code select 43 1 8 inch control code select 42 7 72 inch control code select 43 left margin set 44 n 216 inch control code select 43 n 72 inch control code select 43 set right margin set 44 skip over perforation cancel 45 set 45 locked up reset 5 low battery status indicator 3 M margin left set 44 right set 44 mask spring cleaning 103 master reset control code perform 39 media loading in paper tray 13 loading in printer 13 specifications caliper background 110 specifications described 108 mobile computer using the terminal holder 16 moving parts in mechanism visible 102 multi byte character sets defined 59 n 216 inch line feed control code perform 38 n 216 inch reverse line feed control code perform 38 6820 Series 80 Column Printer User Manual Index nation
116. rm Line Feed er r EERDLEPLP Ui ee es a aE 38 Perform n 216 inch Line Feed errnit Et trara ta tAE ACANAR EEA 38 Perform n 216 inch Reverse Line Feed 00 0000005 38 Perform Master Reset E E E ees 39 Set Print Position absolute 0 cece ence ent ene enn ees 39 Set Print Position relative 2 40 clle OE deh ee oe oD Der as 39 Select Top Down Printing sees 40 Select Bottom Up Printing risi es reaa eee eee eee 40 vi 6820 Series 80 Column Printer User Manual Contents Select Unidirectional Printing sese eee 40 Cancel Unidirectional Printing orreri ri ienet pe eeii eiTe 41 Select Unidirectional one line Printing 00005 41 Page Formatt ne Functols 2 ute er errem AY Ree pam Ceo Men 41 Set Page Length lines c nEn a ipe er RE Re NEEE EER 42 Set Page Length inches eee REP rrr 42 Select 1 8 inch Line Spacing seir dier iaaa AARE IAEE a Eaa 42 Select 7 72 inch Line Spacing 7 dots 0 0000 cece ee eee 43 Select 1 6 inch Line Spacing rir cece eee 43 Select n 216 inch Line Spacing lessen 43 Select n 72 inch Line Spacing n dots 0000 e eee ee eee 43 Set Risht Marein erp exp eae ee Seated ee Es ERES 44 Set Left Matein zo ce ems DM AD A e EE ee Le Det hie 44 Set Skip Over Perforation lsssssssesseeeee eee 45 Cancel Skip Over Perforation yeer eer ieni a toea Seay EA EASA 45 Character Style and Text Mode Funct
117. rogram depending on the options selected on the dialog 6820 Series 80 Column Printer User Manual 29 Chapter 3 Configuring the 5820 Printer If the Selected list is empty and the Include control program update is not checked a Nothing selected for update message appears in the text box Formats the printer flash for font updates and writes new font files to the printer for any fonts in the Selected list 5 Move your fonts to and from the Fonts Selected for Update list e Click the right arrow to copy the selected font file from the Fonts Available for Update list to the Fonts Selected for Update list e Click the left arrow to remove the selected file from the Fonts Selected for Update list 6 Click Update Printer to update the fonts in the printer with those in the Fonts Selected for Update list The Update progress bar indicates the progress as the control program or fonts are written to the printer 7 Check theInclude program control update check box to include the printer control program when updating the printer 6820 Printer Configuration Utility Fonts and Control Program Dialog Fonts Available For Update NFTOOO000 MOD 28160 NFTO0437 MOD 6400 NFTO0932 MOD 254976 NFTO0936 MOD 261743 NFTOO0949 MOD 114432 NFTOO950 MOD 447183 Space Needed bytes 1112894 Update progress Fonts Selected for Update NFTOODO0 MOD 28160 COM Port ie 1049124913 amp
118. ry At 7 5 V or less the Low Batt LED comes on and the printer enters Sleep mode At 10 5 V or less the Low Batt comes on but the printer still prints Auto Feed line 16 Auto feed is a configurable item Carriage Return CR means no auto linefeed This is the most common setting for applications using NPCP CR LF means a line feed will be added to each CR This setting can produce double spacing of reports Set auto feed using the Printer Configuration utility see Using the Printer Configuration Utility on page 20 Interface Mode line 17 Interface mode lists the interface protocol for the printer The typical setting is NPCP Others include DTR with no odd or even parity and IrDA Set Interface mode using the Printer Configuration utility see Using the Printer Configuration Utility on page 20 Bit Rate line 18 Bit rate is commonly set to 19200 19 2K or 9600 bps For more information see Operating the Printer Configuration Utility on page 23 e A2D History lines 21 through 25 Shows the recorded history for voltage measurements and temperature measurements e Head Jam History lines 26 through 29 Provides information on head jams If the printer is having frequent head jams these lines can assist in determining the problem 6820 Series 80 Column Printer User Manual 85 Chapter 5 Troubleshooting and Maintaining the 5820 86 Head Jam Information Heading Home Command Direction Speed
119. s A graphic string that exceeds the length of the print line is discarded Select 9 Pin Double Density Graphics Mode Enables double density 9 pin graphics mode The parameters n1 and n2 are described previously under 9 pin graphics modes Format Decimal Hex ASCII 27 941n1n2 1B SEO1n1n2 ESC 1 n1 n2 The resolution is now 120 dots per inch Each 8 inch line can accommodate 960 columns of graphic dots A graphic string that exceeds the length of the print line is discarded 7A 6820 Series 80 Column Printer User Manual D Troubleshooting and Maintaining the 6820 This chapter helps you correct printing problems that may occur If you experience a printing problem you can perform several tests to find and possibly correct the problem In this chapter you will find these sections Troubleshooting Basics Aligning the Printer Mechanism Understanding Printer Errors Troubleshooting Using the Printer Self Test Understanding Diagnostic Information Cable Configurations Cleaning the Printer Changing the Ribbon Cartridge Cleaning the Mask Spring Chapter 5 Troubleshooting and Maintaining the 5820 Troubleshooting Basics The printing system is composed of four basic components power source printer computer and communications Any one of these components can prevent the printer from functioning properly Checking the Power Source Press any button on the printer control panel If there is power the power ind
120. s the use of the IBM 437 code page character set Install the IBM 437 character font nft00437 mod using the Printer Configuration Utility To print ibm437 txt correctly 1 Use the Microsoft C version 7 00 compiler cl ibm437 c link slibce graphics 2 Run ibm437 exe to create ibm437 txt 3 Copy this text file to the appropriate printer port Japanese JIS Character Set This program generates a text file jis932 txt to copy to a 6820 The text file illustrates the use of the JIS character set Install the JIS character font nft00932 mod using the Printer Configuration Utility 6820 Series 80 Column Printer User Manual 139 Appendix D Printer Font Test Jobs To print jis932 txt correctly 1 Use the Microsoft C version 7 00 compiler cl japan c link slibce graphics 2 Run japan exe to create jis932 txt 3 Copy this text file to the appropriate printer port Korean Character Set This program generates a text file korea txt to copy to a 6820 The text file illustrates che use of the KSC5601 character set Install che KSC5601 character font nft00949 mod using the Printer Configuration Utility To print korea txt correctly 1 Use the Microsoft C version 7 00 compiler cl korea c link slibce graphics 2 Run korea exe to create korea txt 3 Copy this text file to the appropriate printer port International Character Set This program generates a text file nation txt to copy to a 6820 The text file illustrates the
121. sed mode compressed ESC US 0 Select top down printing ESC US 1 Select bottom up printing ESC SPn Define inter character space ESC n Master select ESC n1 n2 Set print position absolute ESC 0 Select default character set ESC 1 Select user defined character set ESC amp NUL k1 k2 s1 d1 d11 Define user defined characters ESC m n1 n2 Select graphics mode ESC n d1 dn Print character graphics ESC 0 Cancel underline mode ESC 1 Select underline mode 6820 Series 80 Column Printer User Manual 133 Appendix C Cross Reference Tables Escape Sequence Cross Reference continued Decimal ESC P c ESC 0 ESC 1 ESC 2 ESC 3 n ESC 4 ESC 5 ESC 6 ESC 7 ESC lt ESC NUL NUL NUL ESC sn ESC ESC A n ESC B NUL ESC B n1 n2 nk NUL ESC C n ESC C NUL n ESC D NUL ESC D n1 n2 nk NUL ESC E ESC P ESC G ESC H ESC P n ESC J n ESC K n1 n2 ESC L n1 n2 ESC M ESC N n ESC O ESC P 134 Description Select vertical tab channel Select 1 8 inch line spacing Select 7 72 inch line spacing Select 1 6 inch line spacing Select n 216 inch line spacing Select italic mode Cancel italic mode Enable printing of codes 128 255 Disable printing of codes 128
122. ser Manual Stored as 4 bytes 4 bytes 4 bytes 4 bytes 4 bytes 4 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 2 bytes 20 2 bytes Total Length 74 bytes 95 Chapter 5 Troubleshooting and Maintaining the 5820 Cable Configurations This section shows common cable configurations between a mobile computer or a dock and the printer Mobile Computer Wall Mount Printer or Remote Mount Terminal Holder Signal Name Pin Pin Signal Name shield Chassis Ground shell 1 NC No Connection Charge Input 8 9 HHC CHARGE SG Signal Ground 9 7 GND DSR Data Set Ready 7 6 DTR DTR Data Terminal Ready 2 20 NC CTS Clear To Send 6 5 RTS RTS Ready To Send 3 4 CTS RXD Receive Data 5 3 TXD TXD Transmit Data 4 2 RXD Dock A B SW NC 12 Term A B f N eoccc00000 C 15 f N ecc000 ececcc000006 0 am A 15 Pin D sub Male 25 Pin D sub Male 15 Pin to 25 Pin Cable P N 216 605 1XX 15 Pin to 25 Pin Cable P N 216 605 xxx 96 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 5820 PC Wall Mount Printer Signal Name Pin Pin Signal Name DTR Data Terminal Ready 20 20 NC No Connection RC Receive Carrier 17 17 NC TC Transmit Carrier 15 15 NC DCD Data Carrier Detect 8 8 NC SG Signal Ground 7 7 GND
123. ses the tabs stored in channel 0 Format Decimal Hex ASCII 27 47c 1B2Fc ESC P c cis the channel number range 0 to 7 Using Character Sets and User Defined Functions 58 You can install different character sets on the printer In some cases more than one character set may be present at one time depending on the amount of available font memory The 6820 reserves 438 K of memory for installing fonts in flash memory You can install fonts using NPCP or the Printer Configuration Utility Single Byte Character Sets Single byte character sets SBCS are supported for MS DOS PL N and Intermec application compatibility Nft00000 mod is the default character set font for compatibility with the 6820 Nft00437 mod is the IBM Microsoft compatible character set for Code Page 437 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Double Byte Character Sets Double byte character DBCS sets require two bytes to send to the printer to define the character to print The first byte of the character code sent to the printer is known as a lead in byte The second byte of the character code is known as the trailing byte Different character sets have different requirements for the values of both lead in and trailing byte When the lead in byte does not fall in the range listed for the character set a character from a SBCS may print The following double byte character sets are supported by the 6820 Double
124. ster Ribbon cartridge Moving Parts in the Printer Mechanism Use a low pressure dry air source such as canned air or a vacuum to remove accumulated paper dust from the printer mechanism 102 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 5820 Changing the Ribbon Cartridge The printer ribbon contains a special lubricant to ensure that the fine dot wires inside the printhead receive adequate lubrication Replace the ribbon frequently to prolong the life of the printhead The printer requires no additional lubrication To change the ribbon cartridge 1 Move the printhead mechanism to an open area 2 Squeeze the ribbon cartridge locking tabs on the side of the cartridge against the ribbon cartridge 3 Lift the ribbon cartridge to remove the ribbon from the printhead Make sure the ribbon does not catch or get sticky 4 Lift the ribbon cartridge out of the printer Cleaning the Mask Spring Check the mask spring behind the printhead If the mask spring appears to be in good condition install a new ribbon cartridge If the mask spring is dirty clean it as described below To clean the mask spring 1 Unlatch the printhead locking tabs to release the printhead lift the printhead aside then lift up the paper bail Do not detach the printhead unit Never use a sharp object to clean between the printhead and the platen rubber roller or you may damage the mask spring and pr
125. stop 10 0A LF Line Feed moves paper to next line 11 OB VT Vertical Tab moves paper to next vertical tab stop 12 0C FF Form Feed advances paper to top of next page 13 OD CR Carriage Return moves printhead to left margin 14 OE SO Shift Out selects double wide mode one line only 15 OF SI Shift In selects condensed compressed mode 16 10 DLE 17 11 DC1 Device Control 1 sets printer online not currently used 18 12 DC2 Device Control 2 cancels condensed mode compressed 19 13 DC3 Device Control 3 sets printer offline not currently used 20 14 DC4 Device Control 4 cancels double wide mode one line only 21 15 NAK 22 16 SYN 23 17 ETB 24 18 CAN Cancel Line clears all characters out of print buffer 132 6820 Series 80 Column Printer User Manual Appendix C Cross Reference Tables Single Character Control Code Definitions continued Dec Hex ASCII Description 25 19 EM 26 1A SUB 27 1B ESC Escape defines start of escape sequence 28 1C FS 29 1D GS 30 1E RS 31 1F US 32 20 SP Space character 127 7F DEL Delete deletes last character in print buffer Escape Sequence Quick Reference The following table is a quick reference between the escape sequences listed in ascending order according to numeric values For more information see Chapter 4 Control Code Definitions Escape Sequence Cross Reference Decimal Description ESC SO Select double wide expanded mode one line only ESC SI Select conden
126. t Page buttons on the control panel for a few seconds Release the buttons when the printer beeps and all indicators are lit If you press the buttons for too long the self test will not happen and the printer will form feed one page As the self test progresses the indicator lights change Internal tests are performed and a two page report is printed The report provides helpful information in diagnosing and troubleshooting problems Understanding the Self Test Report 84 The self test report is divided into sections For sample printouts see Sample First Page of the Self Test on page 87 and Sample Second Page of the Self Test on page 88 All other values are informational only Remember that these values are cleared after the self test The printer model number is given on line 1 first line This identifies the printer type used in this case the 6820 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 6820 The 8 digit serial number of the printer is listed on line 4 under the Serial heading on line 3 The serial number is also on the inside of the printer In portable printers raise the printer mechanism to look for the number on the inside back wall e Battery Voltage line 13 Indicates the input voltage sampled at the beginning of the self test The input range must be between 7 5 and 15 V The input voltage must be greater than 10 5 V to charge the internal batte
127. th the printer The 6 a i x in the message indicates which COM port is being used 3 When the Press Reset on the printer message appears in the text box press the Reset button on your printer For the location of the Reset button on your printer see Using the Reset Button on page 5 The Opening COM Port x to printer Done message indicates that communication between your PC and the printer is established 6820 Printer Configuration Utility r 6820 Printer Configuration Clipboard COM Port OK m Protocol r Parity Er EZEBE C NPCP None C xXoN XoFr C Odd Get 6820 Configuration DTR C Even Set 6820 Configuration m zero Print Option Autofeed Fonts and Control No Slash cR C with Slash C CRF Opening COM Port 1 to printer Press Reset on the printer Opening COM Port 1 to printer Done Bit Rate Getting printer parameters Done 96k 192Kk f 38 4K default value Reset to Defauts Em i 6820 Series 80 Column Printer User Manual 25 Chapter 3 Configuring the 6820 Printer 4 If Unable to open COM Port x to printer appears in the text box another software application may be using the selected COM port Select another COM port or disable the software application using the COM port Also verify that the gray terminal holder ribbon is disconnected as indicated earlier For more error messages see Err
128. tinued 36 64 91 392 A i i Character Set table Chapter 4 Control Code Definitions 93 94 A e Character Set on page 62 Hebrew Character Set Hebrew characters represented by decimal values 38 and 65 through 90 are represented by the following 7x7 font descriptions Country Country Number 35 Denmark 2 10 Spain 2 11 Latin America 12 Hebrew 13 Greece 14 KKK xk xk kK u ee ee ee Be dele T ee Dea agna QUE ouo eee ee o ok ow ee 65 66 67 eee 8 we we we ee ee o o eee 8 we we we ww o o o eee o ooo o o ee ee o o eee o we we ww 73 74 75 WORSE E eee a ee e o MEE A gg o LEE xk oe oe ee e we E 68 ok k 76 ke 6820 Series 80 Column Printer User Manual x ox xoxo ox 96 123 ew k Ww o X7 A 0 xoxo x 124 125 126 Hebrew fonts are available in the supplied font files See the Hebrew Greek fonts are available in the supplied font files See the Greek Xx 61 Chapter 4 Control Code Definitions Dec 97 98 99 100 101 102 103 104 62 Hex 61 62 63 64 65 66 67 68 Greek Character Set Chr Dec Hex Chr Dec Hex Chr A 105 69 I 113 71 P B 10
129. tion of the adapter To reenable Bluetooth functionality after you finish pass through printing press a button on the control panel to wake the printer When DTR on the 700 Series or CK61 is set the adapter board automatically opens a path between the 700 Series of CK61 and the 6820 Transition DC Board and powers down the Bluetooth module Testing the DSR pin to reflect DTR allows the mobile computer to differentiate between a Bluetooth equipped terminal holder and a non Bluetooth equipped terminal holder Radio Power On Off Mechanism The Bluetooth adapter including the Bluetooth radio shuts down after a configurable time default is two hours of idle time To wake the Bluetooth adapter the 6820 is powered on by any button push on the printer control panel Note The adapter complies with Bluetooth 1 1 specification P including bonding for authentication and enabling encryption 124 6820 Series 80 Column Printer User Manual Appendix B Bluetooth Configuration Commands and Specifications Persistent Storage The following settings do not reset after you cold boot on the printer Bluetooth Bonding Enable Disable Bluetooth Encryption Enable Disable Bluetooth Passkey Bluetooth Bonding List Link Keys Bluetooth Device Name Bluetooth Class of Device Discoverable setting Connectable setting Radio Shutdown Timer Timeout default two hours of idle time System Behavior Software Considerations Discoverability The
130. uding spaces until it encounters the cancel underline mode function Format Decimal Hex ASCII 27 45 1 1B 2D 01 ESC 1 Cancel Underline Mode Cancels the effect of the select underline mode Factory default also disables the underline mode Format Decimal Hex ASCII 27 45 0 1B 2D 00 ESC 0 Tabs and Tab Setting Functions 54 There are control codes for setting horizontal and vertical tabs Horizontal tabs Are not affected by subsequent changes in pitch Mayrange up to maximum width for character and printer size e All previous tab stops are cleared when new tab stops are set If the left margin is changed after the horizontal tabs are set tab stops are cleared Become absolute positions and are not affected by any subsequent change in character size e Set outside of the printable area are ignored Vertical tabs Tab positions are line numbers counting from the Top of Form e All tabs set beyond the page length are stored but are not used 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Anytab set within the SOP range Skip Over Perforation during the time SOP is active are stored but not used until SOP is canceled e Ifavertical tab and the next tab stop is outside the printable page area a form feed 1s executed placing the printhead at the next Top of Form Previous tab stops are cleared when new tab stops are set e Are not affecte
131. ue can only be one and not the character 1 For example Select Bottom Up Printing ESC US 1 When a number at the end of an escape sequence is marked with an asterisk chen either the value corresponding to that number or the value of the string character can be used for that number For example if 1 is shown then either the value 1 or the value of the string character decimal 49 hex 31 can be used The NUL character is represented in the Dec column as 0 in the Hex column as 00 and in the ASCII column as NUL 6820 Series 80 Column Printer User Manual Chapter 4 Control Code Definitions Using Printer Control Codes These control code definitions are organized by categories of functions Use the following methods to easily locate control codes Numeric order single character codes only Locate the index for the control code and turn directly to that page For more information see Single Character Control Codes on page 132 Locate the index for the control code and turn directly to that page Numeric order complete list Look up control codes by their actual code values For more information see Escape Sequence Quick Reference on page 133 Backspace Empties the print buffer Moves the printhead left one character space using the current pitch This can be performed to but not beyond the left margin setting The backspace is ignored if justification of right full or centered is selected
132. unction is only useful with the default SBCS Format Decimal Hex ASCII 27 380 k1 k2 s1 1B 26 00 k1 k2 s1 ESC amp k1 k2 s1 d1 d11 dl d11 dl d11 6820 Series 80 Column Printer User Manual 63 Chapter 4 Control Code Definitions k1 is the character code of the first character to redefine k2 is the character code of the last character to redefine any character between 0 255 can be redefined and k1 could equal amp 2 if only one character is defined For each character defined you must supply 12 bytes of data e slis the first byte that describes the character format e Bits 0 to 3 represent the end position in the grid Bits4to 6 represent the start position in the grid e Bit 7 determines whether the character uses the top eight pins or the bottom eight pins of the printhead If bit 7 0 the top eight pins are used If bit 7 1 the bottom eight pins are used The start and end positions are ignored during character imaging but must be accurate to redefine the character code d1 d11 is the data that comprises the dot image pattern of the defined character When printable code expansion is enabled with ESC I the Printable Code Area Expansion function and the user defined character set is selected with ESC 1 the Select User Defined Set function then the codes less than 20h and greater than 7Fh can be defined for use and are printable When printable code expansion is enabled with the Enable
133. upport information and sources for additional product information Safety Information gt Warning gt Caution 3 Follow ESD Procedures V Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand dangers warnings cautions and notes that are in this document You may also see icons which tell you when to follow ESD procedures A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data This icon appears at the beginning of any procedure in this manual that could cause you to touch components such as printed circuit boards that are susceptible to damage from electrostatic discharge ESD When you see this icon you must follow standard ESD guidelines to avoid damaging the equipment you are servicing Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumst
134. uspends again Reset the printer to correct the error If a reset does not correct the error have the printer checked by a qualified service technician Note Flash write errors may be unrecoverable 6820 Series 80 Column Printer User Manual Chapter 5 Troubleshooting and Maintaining the 6820 EEPROM Configuration Block Errors Errors related to an invalid block diagnostic block produce 13 beeps and then the printer suspends It continues to produce this symptom until the configuration block error is corrected Configuration block errors may be caused by a flash write error or an incorrect printer configuration Reset the printer to correct the error If a reset does not correct the error try reloading the printer control program using the Printer Configuration Utility or have the printer checked by a qualified service technician Troubleshooting Usine the Printer Self Test Self Test Function Descriptions The self test performs the following functions Boot Block Program Verification A CRC Cyclic Redundancy Check is performed on the boot block program The calculated CRC is compared to the CRC embedded in the program module Control Program Verification A CRC is performed on the control program which is loaded into writable flash program memory The calculated CRC is compared to the CRC embedded in the program module The results of this test are printed on the self test report Font Module Verification A CRC is p
135. veSync when my device connects Help Cancel 4 Close ActiveSync 32 6820 Series 80 Column Printer User Manual 4 Control Code Definitions This chapter contains a set of control code definitions and specifications for page layout for the 6820 printer In this chapter you will find these sections Understanding Control Code Definitions Using Printer Control Codes Chapter 4 Control Code Definitions Understanding Control Code Definitions 1 0 Buffer All characters and control codes received by the printer are stored in this buffer Characters and controls codes are read from this buffer and acted upon to form the print buffer Characters are removed from the I O buffer as they are processed Print Image Buffer All characters go through this buffer on their way to the printed page This buffer contains the graphic image of the dots to print from which characters are rendered It is cleared when its contents are printed Special Notations The following information defines notations included in the format definitions of the escape sequences throughout this section Special Notations Notation 0 1 NUL 34 Description Used in the ASCII column of any of the Format definitions indicates that its value can only be zero and not the character O For example Select Top Down Printing ESC US 0 Used in the ASCII column of any of the Format definitions indicates that its val
136. wing United States patents 5 581 293 5 613 790 5 927 876 6 088 049 6 345 920 There may be U S and Foreign Patents Pending 6820 Series 80 Column Printer User Manual xvii Before You Begin xviii 6820 Series 80 Column Printer User Manual 1 Using the 6820 Printer Use this chapter to familiarize yourself with the 6820 printer In this chapter you will find these sections Learning About the Printer Models Guidelines for Operating the Printer Understanding the Control Panel Using the Reset Button Understanding the Power Supply Options Chapter 1 Using the 6820 Printer Learning About the Printer Models i Procedures Use the 6820 printer to produce high quality customer invoices receipts load reports transfers and other documents in the route accounting industry A unique sleep feature saves energy when the printer is not printing eliminating the need for an On Off switch Data input is normally provided by mobile computers The 6820 printer is available in the following models Fixed Mount Printer The fixed mount printer is mounted in motor vehicles or used in a work location The terminal holder may be mounted on the printer or a remote dock can connect to the side of the printer A deep paper tray which holds up to 200 3 ply forms up to 5 cm or 2 in of paper is located under the printer mechanism Portable Printer The portable printer has a handle so that you can carry it An optional
137. x user defined characters user defined characters contined copy ROM to RAM 63 user defined character set select default character set select 65 64 printable code area expand 66 printing of character graphics V disable 68 vehicle cable troubleshooting 76 printing of character graphics vehicle power supply connecting to enable 67 68 C printing of codes 128 159 vibration specifications 107 disable 66 w printing of codes 128 159 enable s Wall mount printer 2 weight specifications 106 6820 Series 80 Column Printer User Manual 147 Index 148 6820 Series 80 Column Printer User Manual fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2012 Intermec Technologies Corporation All rights reserved 6820 Series 80 Column Printer User Manual P N 935 013 003
138. x960xx90xx9oxx oxx oxx lt CR gt Note This command responds with the requested data only not the ACK lt CR gt Sent V1 lt CR gt Received v1 00 2C C6 03 45 39 Set Shutdown Timing TO lt Time in Minutes gt lt CR gt Time Integer value 0 implies never expire the timer 120 0 to 270 minutes T0120 lt CR gt This sets the shutdown timer to 120 minutes Clear Link Key Table BO CLR CR Clear Pair or Bonding command cleans up all of the link key and Bluetooth address combination PSKEYs None BOCLR lt CR gt Clears all saved link keys 6820 Series 80 Column Printer User Manual Appendix B Bluetooth Configuration Commands and Specifications Understanding Adapter States or Modes The Bluetooth adapter connects to an internal serial port of the 6820 providing serial print data over a transparent Bluetooth link running a Serial Port Profile SPP Printing is primarily accomplished over a Bluetooth link using the SPP protocol with an Intermec mobile computer If the relevant printer configuration allows it a mobile computer in a terminal holder charges normally The Bluetooth adapter allows for four states or modes to be available Each state is dependent upon either the pin states on the terminal holder connector or the programming connector on the adapter Bluetooth Adapter States or Modes HHC A B HHC DTR State State mode pin pin Comments 1 Bluetooth printing 0 0 B

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