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Installation and User Manual

1. Figure 4 13 Empty Drive Message 4 8 Magazine Handling You must remove the magazine from the unit in order to insert or remove cartridges When inserting cartridges be sure that the slot you intend to use is not already reserved by the software application for a cartridge in the drive The best way to avoid conflicts is to unload the cartridge from the drive either through your software application or by using the Unload from drive option in the main menu 4 8 1 Removing the Magazine from the Unit The following illustration shows the correct way to remove the magazine from its bay Note You cannot remove the magazine if the unit is password protected or locked by host software through a Prevent Medium Removal SCSI command Before you can remove a magazine the loader must be idle When the loader is idle press the Menu button and select the Eject Magazine option from the Main Menu 36 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration The following screen figure 4 14 appears identifying the magazine Figure 4 14 Removing magazine Scroll to the correct magazine Both Left or Right magazine and press Select The selected magazine will pop out 2 to 3 cm See next figure The display will show a message telling that the magazine or magazines is are ejected If only one magazine is ejected the display indicates a button to push to eject the other magazine Figure 4 15 Magazine e
2. 2 2 3 Rear Panel The figure below shows the rear panel of the StorageLoader Power Fuse Power Fan Back panel Fan SCSI Etherne switch cord cover plate connector t port connection s Figure 2 5 Rear panel of the StorageLoader Two Integrated Cooling Fans The rear panel contains two forced air cooling fans which draw air inward through the front and expel it out in the back The fans will start whenever the drive is operating or when the internal temperature in the StorageLoader gets too high The cooling fans are field replaceable units see section 6 5 4 FRU Fan Main Power Switch Fuse Power cord connection The main power switch is found on the rear of the loader on the power supply 8 StorageLoader Installation and User Manual Tandberg Data General Information bracket The power switch the fuse holder with a 250V 2A H fuse and the AC power cord connection are combined in one common unit SCSI Interface Connectors The StorageLoader has two shielded 68 pin VHDCI SCSI connectors on the rear panel The connectors are used for connecting the tape drive and the StorageLoader to a SCSI bus These connectors can link to the following e A shielded male VHDCI SCSI cable e A shielded male VHDCI SCSI terminator Ethernet Port This port is for the Remote Management system and allows you to connect the StorageLoader to a 10 100 BaseT Ethernet network Back Panel Cover Plate Removing the Back Panel Cover Plate give
3. 2 Line Power Cords one for USA Japan and one for European power outlets StorageLoader Installation and User Manual 11 Tandberg Data Operation and Configuration 1 VHDCI SCSI Interface Cable 168 pin VHDCI LVD SE SCSI Terminator 1 Ethernet cable Tool for Emergency Magazine Release 30 StorageLoader specific Bar code labels There will be variations of this list Please refer to your Quick Installation guide shipped with the StorageLoader Note The StorageLoader contains no cartridges before shipment Step 2 Installing the StorageLoader in a Rack The StorageLoader 1U is designed for use in 19 rack system using 1U of rack space The length of the power cord and the SCSI cable may restrict the placement Attention The StorageLoader is designed to operate in a horizontal position Do not attempt to operate the StorageLoader in any other position than horizontally Also make sure that e The airflow around the front and back of the StorageLoader is not obstructed e There is a minimum of 60cm free space in front of the unit to allow the operator to safely remove the magazines e The display and operator controls are easily accessed e The StorageLoader is away from the floor and in a clean environment with temperature within specification see Appendix A The Rack Mounting Kit includes the following items e Rail Left Assembly e Rail Right Assembly e Screw M6x12 6 pieces e Screw M5x8 2 pieces Re
4. Tandberg Data Operation and Configuration 4 2 2 Dialogs A dialog is a screen type used to get detailed input from the operator for example a SCSI ID a name or a password See Figure 4 6 Figure 4 6 Standard Dialog Layout The dialogs come in several forms but there are only a few main types Dialogs Discrete Values The dialog in Figure 4 7 is used to enter discrete values It handles one character or digit at a time The digit or character being manipulated is said to be in focus The digit or character in focus is shown in inverse video As the character map on the screen used restricts the flexibility of the inverse display of the character some digits and characters may appear to be mutilated when inverted For example the 0 digit appears as an open rectangle when inverted The Up and Down arrows on the left are used to increment up arrow or decrement down arrow the value of the character or digit in focus If increment is selected and the value of the character of digit in focus is at its highest legal value it wraps to its lowest legal value and vice versa Figure 4 7 Dialog layout entering discrete values The Right arrow on the right is used to shift the focus one place to the right If the focus is already at the rightmost position the focus wraps to the leftmost position The Ok button is used to accept the value displayed If the value was changed the selected and original values will then be
5. 65 7 1 How to take memory dumps s sssssssessessseseseeessseesseessersserssseeessees 65 a2 VDead Stra el Oagder enano ucatcgesn cotacs aacidantnules ude a 65 73 Bar code reader failure i 5cscc sencciessesesiseascouadesssenedavaenaesarnaeeesenccaes 65 74 The Error Screen necio stad esate a a E e ieai 66 7 5 Error CodeS eeren e 68 Appendix A Specifications seeessoessocsssccssocesocesoocesoeessecssocesoossoosessesssese 69 A l Mechanical Dimensions and Weight ec ce eeeeceeeseceesteeeenteeees 69 A 2 Power Requirements aie Mesccsecnsctdefars rad coches ach adenn eae sana anne 70 A 3 Vibration Specifications c ccecssscesseceesscceesscceesccesneeeeeeeees 71 A 4 Mechanical Shock Specifications 0 eecceeseceeeeeceeeseceesteeeenteeees 12 AS DiOpresed nea E aca AER O E LEE 72 A 6 Climatic Specifications iscsi nai neal 73 AT Noise Specifi a ON acc cee aa eA eee oie 73 AS TPROCU CURE ADUILY ei e Rhee ud E ee Ravenna the 73 Appendix B Spare parts Accessories sccscssccsssssscssscesssessscsessenes 75 StorageLoader Installation and User Manual Tandberg Data Contents Table of Figures Figure 2 1 Overview of Tandberg Data StorageLoader 1U iessen 3 Figure 2 2 Front panel of the StorageLoader eseeeseseeeeesesereereesersserrersreseee 5 Figure 2 3 Internal components of the StorageLoader eee eeeeeseeeeees 7 Figure 2 4 Cartridge magazines iijsiccieisicevceteniclaa
6. displayed as messages The operator may then accept or reject the change The discrete value type of dialog does a running check of the validity of what the user enters and changes it if needed Examples If the value 0 or 1 is selected in the Fixed IP address dialog above the user is allowed to select values between 0 and 9 as the next two digits The maximum value allowed in this dialog is 255 within each group If however 2 is selected only values between 0 and 5 are available in the second digit If a value between 0 26 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration and 4 is selected for the second digit 0 to 9 is available for the third but if 5 is selected for the second digit only 0 to 5 is available for the third one Or the user selects the value 199 in one group in the above dialog then presses the Next Digit button until the 1 in 199 is selected and increments it to 2 so the group shows 299 Since this is an illegal value when the user selects the Next Digit or the Ok to leave the group the value is changed to 255 and the focus is repositioned to the 2 in the first position of the group Dialogs Predefined Options The second form of dialog allows the operator to select between a predefined set of options which can be shown on s
7. eeeeeeeeeeeeeeeereee 73 StorageLoader noise specification eee eeseeeeeeeeeeereees 73 List of spare parts and accessories 0 00 eeseeeeeeeeeereeeseeeees 75 StorageLoader Installation and User Manual vii 1 About This Manual This manual describes how to install and use the Tandberg Data StorageLoader for 420LTO and DLT VS160 tape drives It is intended for use by anyone who would install use and maintain the device Chapter 2 General Information gives a product description of the StorageLoader Chapter 3 Installation describes how to install the device Chapter 4 Operating and Configuration describes how to use the local interface how to configures the device and how to handle the cartridges and magazines Chapter 5 Remote Management describes the functionality of the Remote Management via the Ethernet Chapter 6 Maintenance describes cleaning and upgrading procedures and how to prepare the StorageLoader for shipping Chapter 7 Troubleshooting lists possible areas to investigate if you are having problems with the StorageLoader Appendix A Specifications lists the specification data for the Tandberg Data StorageLoader 1U Appendix B Spare parts and Accessories lists all accessories and spare parts with part number Related Publications e Tandberg Data StorageLoader SCSI Interface Functional Specifications 432980 provides the SCSI interface specification for the Tandberg Data StorageLoader e
8. functions and labels of the buttons change during different activities The actual soft label for each button for any activity is always visible on the display LED Indicators The two LED indicators are green and amber They indicate the StorageLoader activity as follows e Green LED on The StorageLoader is either running or ready for operation e Green LED blinking Short blinks followed by long intervals indicate that the loader is in low power standby mode e Amber LED on Fault LED the StorageLoader has encountered an electrical or mechanical failure e Both LED s off The StorageLoader is offline This is the case while the loader is initializing after power on and when a magazine is removed Standby Switch A switch on the front panel provides a Loader Standby If the switch is pushed when the loader is active the loader will complete the current operation and go off line and enter standby mode see more details in chapter 4 9 Standby Functionality Magazine Front Bezel The front bezel of the magazines is visible from the front All magazine handling is described in detail in chapter 4 8 Magazine Handling 2 2 2 Internal Components The StorageLoader features the main internal components shown in the figure below 6 StorageLoader Installation and User Manual Tandberg Data General Information See Drive wy Power Supply A Slot 8 J Robotics module Slot 7 Front panel Right magazine Fi
9. if the power cord to the main power is properly connected Check if the fuse located beside the main connector on the StorageLoader is OK replace fuse if blown Remove back panel cover plate Figure 6 3 and check if cables are connected properly see Figure 6 4 and Figure 6 9 If still not OK contact your support center Bar code reader failure If the bar code reader functionality fails to read a BCR label make sure the label is mounted properly see the Installation chapter Step 10 BCR Labeling of cartridges make sure there are no wrinkles on the label make sure that StorageLoader specific bar code label is used If both of the above are OK replace the label with a new one StorageLoader Installation and User Manual 65 Tandberg Data Troubleshooting 7 4 The Error Screen When the StorageLoader detects an error condition the red amber Fault LED is illuminated and one of the error screens appears on the control panel Figure 7 1 below illustrates how the StorageLoader reports error conditions on the front panel display Figure 7 1 Error Code Page The top line shows an Error code in the following format XXXX YYRRVV The XX XX is the error number while the YY is the internal loader error code The RRVV is the FW revision numbers where RR is the major revision and VV is the minor revision The next two lines give more detailed error information There are two option buttons Details and Actions Pr
10. not support expiration detection the operator must keep track of cleaning cycles manually and discard expired cartridges StorageLoader Installation and User Manual 51 Tandberg Data Maintenance Note Pressing the standby button while the drive is cleaning will not abort the cleaning operation in the drive However the cleaning cartridge is left loaded in the drive When the loader is brought out of standby mode the drive is reset as part of the initialization process The drive will re discover the cleaning cartridge and run another cleaning sequence The cleaning cartridge is left in the drive and must be unloaded by the operator by using the unload command from the front panel menu 6 1 2 Removing the Cleaning Cartridge 1 Determine whether a cartridge is loaded into the drive If so unload it 2 Remove the magazine with the cleaning cartridge from the unit 3 Remove the cleaning cartridge from the magazine 4 Insert any desired data cartridge into the slot vacated by the cleaning cartridge Note The Cleaning Slot must be disabled set to 0 in the Setup menu to make use of a data cartridge in this slot 5 Insert the magazine into the unit 6 2 Installing Firmware Upgrades The loader FW can be upgraded via the SCSI interface 6 2 1 Firmware Upgrade via SCSI A suitable utility program FlashIt and the latest FW image file can be downloaded from the Tandberg Data web site http www tandberg com The program is
11. of detailed information cece eeeeeeseeeseceseeeeeeeenees 66 Figure 7 3 Example of further detailed information eee eeeeeeeeeeeeeeeee 66 Fig r 7 4 Example OF ac ions i1s sai neins RE TTR aas 67 Figure 7 5 Warning message concerning reboot eessseseeeerereeeersreesreereeee 67 vi StorageLoader Installation and User Manual Tandberg Data Contents Table of Tables Table 2 1 Table 2 2 Table 4 1 Table 4 2 Table A 1 Table A 2 Table A 3 Table A 4 Table A 5 Table A 6 Table A 7 Table A 8 Table A 9 Table A 10 Table B 1 Data Storage CADACILY 2s acajunasjasentiascnsauaescedsuadtenncedieasindagnese 4 Data Transfer Rates ics cssic ce deoditeesint ci enciieeiiteminte 4 Robot Operation Status ss sicccaseds cvasceauess dedeveansadansesaceneceects 22 Drive Operation Status eeseeeeeeeeereeeesseesrerreesersresrreserseese 23 StorageLoader Mechanical Dimensions and Weight 69 StorageLoader Power Requirements eeeeeeeeeeeeeeeeees 70 StorageLoader sine sweep levels 0 00 0 eeseeesseeeseeeseeeeneees 71 StorageLoader random vibration levels sseeeeeseeeeeeeeeeee 71 StorageLoader mechanical shock levels cee eee 72 StorageLoader drop test say a cascectcsacaesacesacdsncsaanetncnsadessanaeee 12 StorageLoader temperature specification cece 13 StorageLoader humidity specification seeeeeeeseeeeeeeeeeee 13 StorageLoader altitude specification
12. slots and drive All cartridges in the StorageLoader will be found in a pull down list sorted by location StorageLoader Installation and User Manual 47 Tandberg Data Remote Management The other pull down list shows the empty locations where it is possible to move the cartridge to ZJ Storagel oader Microsoft Internet Explo File Edit View Favorites Tools Help am Back Forward E 32 2 A oO fk ala Stop Refresh Home Search Favorites HI Print Edit Address TANDBERG DATA Securing your Information Status Settings Command Maintenance http 146 59 59 159 7 Go Links Command Move tape From Choose slotordrive to Choose slotor drive z Update page a 10 items remaining Downloading picture http 146 59 59 159 st_img inf_drov gif Intemet Figure 5 4 Remote Management Command Page 5 2 6 Maintenance Pages On these pages it is possible to select predefined tests and actions in order to check the reliability of the StorageLoader Diagnostics Clean the drive by importing a cleaning cartridge e Ifyou choose Identify loader the front panel display light will toggle on and off for 15 seconds This makes it easy to verify that you are connected to the correct loader if several loaders are stacked e Test robotics by moving cartridges e Test robotics without moving cartridges Debugging e M
13. the fan switch off the loader and remove the power cord Remove these two screws and remove the back panel cover plate Figure 6 14 Removing the back panel cover plate StorageLoader Installation and User Manual 61 Tandberg Data Maintenance Remove the four fan fixing Figure 6 15 Removing the fan Remove the fan fixing screws Figure 6 15 Unhook the power connector of the fan and carefully replace it When re inserting the fan take care to have the cable in the notch in the chassis If the cable is not fully inside the notch it can easily be damaged and cause a new faulty fan Fasten the fan fixing screws Fan power cable Cable notch in chassis Figure 6 16 Notch in chassis for fan cable After replacing a fan pack the defective fan in the same box you received the replacement fan and return it to your support center 6 5 5 FRU Magazine The FRU Magazine for the LTO version consists of the following parts LTO Magazine FRU StorageLoader 1U Item Part no Description Qty 1 S808738 Magazine Left LTO 1 2 S808739 Magazine Right LTO 1 62 StorageLoader Installation and User Manual Tandberg Data Maintenance The FRU Magazine for the DLT version consists of the following parts DLT Magazine FRU StorageLoader 1U Item Part no Description Qty 1 S808731 Magazine Left DLT 1 2 S808732 Magazine Right DLT 1 See section 4 8 Magazine Handling for i
14. the front of the defective drive Then pack the defective drive in the same box you received the replacement drive and return it to your support center 6 5 3 FRU Power Supply This FRU consists of the following parts S808696 Power Supply FRU StorageLoader 1U Item Description Qty 1 Power supply 1 2 Quick Installation Guide Fan 1 To exchange a defective power supply switch off the loader and disconnect the power cord Dismounting the backpanel cover plate by removing these two screws Figure 6 11 Exchanging a defective power supply Removing the fixing screw Figure 6 12 Removing the fixing screw Remove the fixing screw Figure 6 12 Withdraw the power supply and carefully unhook the connectors for power and fan Figure 6 13 before completely removing the power supply module 60 StorageLoader Installation and User Manual Tandberg Data Maintenance Fan power cable Power connector Figure 6 13 Fan power After removing the power supply insert the replacement unit carefully the same way reconnect the 2 cables fasten the fixing screw and re mount the back plate Then pack the defective power supply in the same box you received the replacement power supply and return it to your support center 6 5 4 FRU Fan This FRU consists of the following parts S808740 Fan FRU StorageLoader 1U Item Description Qty 1 Fan 1 2 Quick Installation Guide Fan 1 To remove
15. wrench together with the screwdriver to tighten the two M4x12 screws to fix the rail length Note Using more than two screws will increase the stability of the Rack Mounting Kit Place the Rail Left Assembly on the left side of the rack between the rear rack mount rail and the front rack mount rail Mount the Rail Left Assembly at desired height using one M6x12 screw in front upper hole in rail only and two M6x12 screws at the backside See figure 3 4 Installing the Rail Right Assembly Follow the instruction for left side only using the Rail Right Assembly on the right side of the rack 14 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration Use these holes fi if rack depth is Step 1 equal or longer Holes to be J than the used if rack Rear Rack F StorageLoader depth is shorter J Mount Rail than the i i StorageLoader Step 5 SR Screw s M6x12 NA Step 3 Screw M4x12 nut and washer Step 5 Screw M6x12 Figure 3 3 Mounting the Rack mounting kit to a rack Figure 3 4 shows step 5 in the description Rack mounting kit mounted in rack with one screw M6x12 in upper hole on both left and right side On the rear side two screws must be used on both left and right side Totally six screws are used to install the rack mounting kit to the rack Figure 3 4 Rack mounting kit mounted in rack Mounting the StorageLoader
16. 1 0 02 in p p 27 1 500 0 75g Transport 5 200 0 5g Table A 3 StorageLoader sine sweep levels Random Crest factor 3 Axes X Y Z Duration 30 min axis Frequency Hz Level g Hz Operating 5 2 0E 5 17 3 0E 4 150 3 0E 4 200 8 0E 5 500 8 0E 5 Total 0 27 grms Non Operating Storage 5 2 3E 3 500 2 3E 3 Total 1 07 grms Transport 5 0 03 8 0 03 40 0 003 45 0 01 70 0 01 200 0 001 Total level 1 03 2 ms Table A 4 StorageLoader random vibration levels StorageLoader Installation and User Manual 71 Tandberg Data Specifications A 4 Mechanical Shock Specifications Mechanical Bump Shock Axes X Y Z Directions Positive and negative Pulse interval 3 seconds Pulse shape Pulse Pulse Level Pulses axis direction duration Operating Half sine Sms 3g 1000 Storage X Z Half sine 8ms 20g 3 Storage Y Half sine 8ms 15g 3 TableA 5 StorageLoader mechanical shock levels A 5 Drop Drop test Standard ASTM D 4169 Drop sequence 10 drops 1 corner 3 edges 6 faces Drop height 30 inches TableA 6 StorageLoader drop test 72 StorageLoader Installation and User Manual Tandberg Data Specifications A 6 Climatic Specifications Temperature Operating Range 10 C to 35 C Gradient 10 C hour Non Operating Range 35 C to 60 C Gradient 20 C hou
17. TANDBERG DATA StorageLoader INSTALLATION AND USER MANUAL Related publications available from Tandberg Data ASA 432980 Tandberg Data StorageLoader SCSI Interface Functional Specifications 433060 Tandberg Data StorageLoader Quick Installation Guide This publication may describe designs for which patents are granted or pending By publishing this information Tandberg Data ASA conveys no license under any patent or any other rights Every effort has been made to avoid errors in text and diagrams However Tandberg Data ASA assumes no responsibility for any errors which may appear in this publication It is the policy of Tandberg Data ASA to improve products as new techniques and components become available Tandberg Data ASA therefore reserves the right to change specifications at any time We would appreciate any comments on this publication Table of Contents 1 About This Manual ssoesesssesooescessesooesosssessossocssessossocesessossoossesssssoossosssese 1 2 General Information ssessessoesosssessossocssessoesoossessossoossessossoossessossoossossssssoe 3 2 1 Models E E E sae Dav E 4 Delete Capaci cottah ca cavtscnedtcatsantemincat tha itaaipinasabanntetala atelier 4 21 2 D ta Transfer RATES inaen tons eae di 4 2 2 Product Description siecia innia n na 5 22 1 Front Panele inene a A EA E E AAE 5 2 2 2 Internal Components soossseeenssenessesesssseeeesseseesssseesssseee 6 22 3 Rear Panel oesi
18. Tandberg Data DLT VS160 Tape Drive Reference Manual 432679 provides a description of the tape drive built into the DLT version of the Tandberg Data StorageLoader e Tandberg 420LTO Installation and user manual 433280 provides a description of the drive built into the LTO version of the Tandberg Data StorageLoader StorageLoader Installation and User Manual Tandberg Data About This Manual This Page Intentionally Left Blank 2 StorageLoader Installation and User Manual 2 General Information Tandberg Data StorageLoader is a compact tape cartridge loader designed for secure reliable unattended system backup The loader can be mounted in a 19 rack or used as a tabletop unit Its height is 1U The loader is equipped with a DLT VS160 or a 420LTO tape drive and has room for 8 cartridges in two 4 cartridge magazines Figure 2 1 Overview of Tandberg Data StorageLoader 1U The entire system is under host control via an industry standard SCSI interface Its robotic tape handling is both rugged and simple for utmost reliability The key features of the StorageLoader include StorageLoader Installation and User Manual Two removable cartridge magazines each with space for four cartridges Optional Integrated Bar Code Reader Magazine release under system control Low Voltage Differential LVD Single Ended SE SCSI Interface On board Diagnostics Remote management Operators interface with front panel display and four
19. anagement interface is ready and can be accessed at the URL http P address e g http 192 168 0 5 2 2 If the response is 0 0 0 0 enable remote management from the front panel by setting Setup Remote management setup Allow remote management to Allowed Check the network cable and the DHCP server and reboot 5 1 2 Enabling the RMI without rebooting 1 Connect the StorageLoader to the network 2 Configure network 2 1 If you want to use a static IP address use the front panel to enter a valid static IP configuration see section 4 4 3 Remote Management setup 2 2 If you want to configure the network subsystem dynamically from the front StorageLoader Installation and User Manual 43 Tandberg Data Remote Management panel set Setup Remote management setup IP address mode to DHCP mode 3 Via the front panel first set Setup gt Remote management setup Access control gt Allow remote management to Not allowed and select OK Then set the same value to Allowed and select OK This will restart the networking subsystem Getting a new IP address may take some time if the StorageLoader is in DHCP mode 4 Check the IP address via the front panel by accessing either View Data gt Remote management info Sta IP addr state or View Data gt Remote management info gt Dyn IP addr state depending on whether the StorageLoader is in static or dynamic IP address mode 5 2 Remote
20. ance Pages Gos tadescracbs Mie Pantie edectaataraindonli bead 48 6 VEIT OTIATICE sacks sansccsveecensosesehavonsesansensceceenceducasssntaacousssuaseaaevessoutsincnsteeciece 51 6 1 Using the Cleaning Cariride C3 c0s 5 3 s253s0sycssccess tay ed attnecaseesseeticense 51 6 1 1 Running an Installed Cleaning Cartridge ccccccccccccees 51 6 1 2 Removing the Cleaning Cartridge ccccccccccccsesssceteerseeeeees 52 6 2 Installing Firmware Upgrades e ce ceecceeeeceeceseceeeeececeteeeeneeeenes 52 6 2 1 Firmware Upgrade via SCSI sissccisiccicanistnitaaieeiieraien 52 6 2 2 Possible Upgrade Proplens iia viavincccotsais eavccrssestniee axkons 54 6 3 Embedded Diagnostics isaicstisccacssccotessasseacesasacects tassaacasustaccoueodaans 54 6 4 Reinstalling the Transport LOCK cee ceeeeeeesececeteeeenteeeeneeeenes 54 6 4 1 Transport Lock Installation Procedure cccecccccceesseeeeees 54 6 5 Field Replaceable Units FRUS sssesesssesssessssssesseessersserssseressees 55 6 5 1 FRU Drive Tray Assy DLT VS160 SCSI ccccceseeerees 55 6 5 2 FRU Drive Tray Assy 420LTO cccccccssccccessssseceesssseeeeees 58 0 5 3 FRU Power Supplvasiiinustand ian ak akin 60 634 ERU FaN Si acivccasa ssnukntigiennadeetoneetboagoenetnaseoreouuenases toe eas 6l 63 3 FRU Magazinen gerar a Oey E Peron 62 6X0 ERO Filth resena N N EAE 63 7 LPOUDIESHOOGIG ssissssscsssssisssssessscsscossscesssssstssssserososssss ossosa pso voss ssbsss sossar
21. available for Win XP Win 2000 2003 Win Nt Note Read this entire procedure before you perform an upgrade 1 Install the FlashIt utility that is designed for your operating system on your computer or server were the loader is connected 2 Make sure the computer has detected the loader 3 Some operating systems like Win NT may require that all backup services started by the Backup SW be stopped before the FlashIt utility is started 52 StorageLoader Installation and User Manual Tandberg Data Maintenance 4 The appropriate FW file must be located on the same directory as the FlashIt utility 5 Start the FlashIt utility and follow the instructions in the program 6 As the Download Utility begins data transfer the Flash Firmware StorageLoader displays this message SCSI Update Transferring Data 7 When the FW image file has been downloaded the Flash Firmware loader checks the integrity of the FW image while SCSI Update f Checking ECC displaying this message 8 Once the code is approved the loader starts the erase Flash Firmware and reprogram operation while displaying this SCSI Update message Reprogramming s Do not interfere During the Erase part of the reprogramming cycle the Amber LED is lit to warn against interference The erase operation takes less than 20 seconds During the Programming part of the reprogramming cycle the Green LED flashes in addition to the Amber LED being lit The programming
22. aximum allowed length of an LVD SCSI bus is 12 m 39 ft if the number of SCSI devices exceeds two 4 For an SE SCSI bus be very careful regarding bus length The normal combination has a SE bus transfer speed of 160 Mbyte s with a maximum bus length of 3 m 9 8ft and up to 4 SCSI devices connected If your SE system operates with a different transfer speed or have more than 4 SCSI 18 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration devices we refer to the actual SCSI standard for complete bus length restrictions D Before the StorageLoader is powered on and the system is restarted make sure that the SCSI bus is properly terminated If the StorageLoader terminates the SCSI bus it is recommended to connect the terminator from the accessory kit box on the lower SCSI connector on the back plane See figure 3 10 To connect the SCSI bus cable 1 On the rear of the StorageLoader attach the device connector of the SCSI cable to the upper SCSI connector see figure 3 10 2 Secure the cable with the thumbscrews on the connector 3 Connect the other end of the SCSI cable to the appropriate SCSI adapter on your system and fasten it with the thumbscrews 4 If the StorageLoader is the last device on the SCSI bus install a SCSI bus terminator to the free SCSI connector on the StorageLoader Make sure that the terminator is of the correct type for your SCSI system 5 It is possible to daisy c
23. commended mounting tools e Folding rule or tape measure e Screwdriver e 7mm open end wrench 12 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration Note The rails are mounted to the loader during transportation Before mounting the rails into the rack dismount the rails from the loader and remove the spacers between the rails and the loader Back Rail Right Assembly Rail Left Assembly Front Figure 3 1 Rack Mounting kit Installing the Rack Mounting Kit e Determine the proper position of the rails in the rack Caution Consider rack stability when deciding where to place the StorageLoader hazardous conditions can be the result of uneven mechanical loading of a rack StorageLoader Installation and User Manual 13 Tandberg Data Operation and Configuration StorageLoader 1U uses 1U of vertical rack space The rails must be installed in a full U position The bottom of the rails must be aligned with the bottom of a U see figure 3 2 4 45 an 1 75 in 1u ACHA Figure 3 2 Rack mount rail Installing the Rail Left Assembly 1 Measure the length between the rear rack mount rails and the front rack mount rails If the measurement is shorter than the StorageLoader move the two sets of screws M4x12 washers and nuts shown in Figure 3 3 Adjust the Rail Left Assembly to fit the measurement in step 1 Use a 7 mm open end
24. control buttons Standby functionality Replaceable dust filters Tape drive magazines power supply and fans are Field Replaceable Units FRUs Tandberg Data General Information IMPORTANT Review the READ ME FIRST caution at the beginning of Chapter 3 before you power up the unit for the first time 2 1 Models For additional specification information for this model refer to Appendix A 2 1 1 Capacity StorageLoader Model Cartridge Cartridge Magazine Capacity Capacity Comp 2 1 Native Tandberg Data StorageLoader 1U LTO2 Tandberg Data StorageLoader 1U DLTVS160 640GB 1 28TB Table 2 1 Data Storage Capacity 2 1 2 Data Transfer Rates StorageLoader Model Maximum Sustained Maximum Sustained Rate Native Rate Compressed Tandberg Data 24MB s 48MB s StorageLoader 1U 86 4GB hr 172 8GB hr LTO2 Tandberg Data 8MB s StorageLoader 1U 28 8GB hr 57 6GB hr DLTVS160 16MB s Table 2 2 Data Transfer Rates StorageLoader Installation and User Manual Tandberg Data General Information 2 2 Product Description The StorageLoader has several features designed to increase the ease of use and utility of the product such as e Two removable magazines allow for easy management of data sets or archival storage For the StorageLoader each magazine has room for four cartridges e A menu driven operator control panel interface with backlit LCD provides easy control for configuration and diagn
25. creen simultaneously as when selecting a magazine slot No see Figure 4 8 To select a cartridge and move it from a magazine slot to the drive or vice versa a slightly different dialog is used Figure 4 8 Slot dialog layout Here the right and left arrows select the digit to load from Ok accepts the cartridge selected and Cancel aborts the operation Figure 4 9 shows the third form where the operator can select predefined options that can be shown only one at a time Figure 4 9 Predefined options showed one at the time Here the user can scroll through a set of options one at a time by using the left and right arrow buttons Only one option is shown at a time In the example above the user can select either Enabled or Disabled mode This kind of menu also has a Cancel function 4 2 3 Messages Messages may inform the operator about situations that arise during operation like error conditions and situations where a process requires operator approval or intervention to continue StorageLoader Installation and User Manual 27 Tandberg Data Operation and Configuration An example of the latter is when the Loader detects a wrong type of magazine The loader will eject that magazine and show the message Left or right magazine is the wrong type This message is removed by inserting a correct type magazine 4 2 4 Status and Information Some of the menus dialogs and messages provide status and inf
26. ctive robotics defective magazine SCSI and signal cables power cables defective power supply defective drive Defective drive StorageLoader Installation and User Manual Appendix A Specifications A 1 Mechanical Dimensions and Weight The Tandberg Data StorageLoader 1U is designed as a rack mount unit The StorageLoader can also be used as a tabletop unit Dimensions Length 740 mm 29 13 in 0 5 mm from front rail to rear of unit Width 446 6 mm 17 58 in 0 5 mm Height 43 6 1 72 in 0 5 mm Weight 14 6 kg 32 2 Ib without cartridges Table A 1 StorageLoader Mechanical Dimensions and Weight 740 0 5mm 29 13 30 5 40 5mm 1 2 A 446 6 StorageLoader Installation and User Manual 69 Tandberg Data Specifications A 2 Power Requirements Input voltage 90 VAC 264VAC Input Frequency 47 Hz 63 Hz Inrush Current Cold Start Less than 30 A 115VAC Less than 60 A 230 VAC Power consumption average 35W Power consumption peak 70W Maximum peak length less than 10ms Table A 2 StorageLoader Power Requirements 70 StorageLoader Installation and User Manual Tandberg Data Specifications A 3 Vibration Specifications Sinusoidal sweep Sweep Rates 1 octave minute Axes X Y and Z Duration 2 hours Frequency Range Hz Level Operating 5 24 2 0 01 in p p 24 2 500 0 3g Non Operating Storage 5 27
27. cure your system change both passwords under Settings gt Personalization the first time Remote Management is used 1 The user ID Administrator has full access to the Remote Management pages 2 The user ID Operator has limited access to the Remote Management and cannot access the Settings and Maintenance pages E StorageLoader Microsoft Internet Explorer provided by Microsoft olx If File Edit View Favorites Tools Help Ee Ey e gt 0 N Ala m O B l t m Back Forward Stop Refresh Home Search Favorites History Mail Print Edit Address E htp 7 146 59 59 159 7 Go I Links TANDBERG DATA Securing your Information Web Administration Login Select language Language01 x Login LogIn Intemet Figure 5 2 Remote Management Start Page StorageLoader Installation and User Manual 45 Tandberg Data Remote Management Note StorageLoader network traffic is not encrypted so anyone with physical access to the network path will be able to access the information with a packet sniffer Passwords however are encrypted It is not possible to reach the plaintext password but it is possible to sniff the challenge key and use it to gain access The system is therefore not safer than the network it is using If you need high security make sure packets to and from the StorageLoader do not leave the secure network and employ separate encryption when traffic traverses
28. dition prompts you to call your Technical Support representative be sure to supply the code information to help identify the problem Error Display Message Description Suggested Action Most likely cause Code for guidance only 0122 0200 1001 112ZZ 12ZZ 2000 2001 68 Diagnostic number ZZ failed Initialization of the robotics failed Failed moving the robotics Failed to stow at slot ZZ Failed to fetch at slot ZZ Drive not found Drive hardware fault detected The diagnostics number ZZ failed The robotics failed to complete the calibration or the inventory sequence The robotics was not able to move The robotics is not able to stow the cartridge The robotics is not able to fetch the requested cartridge Communication error between the loader and the drive The drive has reported a hardware fault Reboot the loader and retry the operation Reboot the loader and retry the operation Reboot the loader and retry the operation Reboot the loader and retry the operation Reboot the loader and retry the operation Reboot the loader and retry the operation Remove back panel cover plate and check cabling Reboot the loader and retry the operation If the problem persists replace the drive This error code is s for future use Cartridge blocked faulty robotics Cartridge blocked faulty robotics Defective robotics defective magazine Defe
29. e 3 9 Magazine lock marked with red plastic tab The locking screw will be detected when the StorageLoader is powered on The display will show a message indicating the locking screw has been detected The display will instruct the user to remove the magazine to gain access to the locking screw Remove the screw and reinsert the magazine The loader will now continue its power on sequence see next step For manual emergency release of the magazine see section 4 8 5 Note Keep the screw in a safe place You will need it to lock the robot if you need to return your StorageLoader to the supplier for service or repair Important The warranty does not cover damage to the loader shipped without the StorageLoader Installation and User Manual 17 Tandberg Data Operation and Configuration locking screw properly installed See section 6 4 Reinstalling the Transport Lock on how to re install the transport lock Step 5 Running Power On Selftest After the transport lock is removed the loader will continue running it s power on selftest and doing an inventory of its cartridges The word Idle and the cartridge map will appear on the default display screen If the self diagnostics and the inventory sequence are successfully completed the green LED will illuminate The StorageLoader is now ready to be installed in the system If a problem occurs during the power on sequence the StorageLoader will display an error message on the disp
30. e available here Remote This menu gives access to the Selected IP addresses and Management info masks This menu also shows the MAC address of the unit Statistics This menu item gives access to the Loaders view menus internal count and statistics values 4 5 1 StorageLoader Info An overview of the possible values for each StorageLoader setting is listed in the following table Item name Legal values Default value Cleaning Slot Defined cleaning slot Disabled Disabled Barcode Reader Enabled Disabled Enabled if installed else Disabled Loader Serial No Loader Serial number Loader FW StorageLoader FW id and XX VY revision revision Loader Vendor ID Current Inquiry Vendor Id TANDBERG Loader Product ID Current HW FW Product Id AT1280 1R VS160 or AT3200 1R LTO2 Loader SCSI ID SCSI Id 0 to SCSI Id 15 SCSI ID 4 Loader Parity Disabled Enabled Enabled Loader Slots State View status for each loader Not applicable slot Loader personality VS160 AT1280 1R VS160 VS160 AT1280 1R VS160 LTO AT1280 1R VS160 AT3200 1R LTO2 StorageLoader Audible Alarm Enabled Disabled Disabled Can only be enabled if a barcode scanner is installed 32 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration 4 5 2 Drive Info The different drive types used in the StorageLoader may not provide all the information li
31. e e tisha E T E EE 8 3 Installati n isss iscesitepisessscasceaussvouehiuesesesneupovsccsdonceaatsoussoineseacaasapecaganencouonts 11 3 1 Performing the Installation cece eeeeeeececeeececeeececeseeeesteeeenaees 11 4 Operation and Configuration csscccsssscsssssccsssccsssecssssscesssscsssessesees 21 4 1 System POWE Omnin eee Oe T EE 21 4 2 Front Panel Display Modes ws cscsiss ssceasetsecetecsdesdedajorzecetesecoaen tances 23 SET Menus nenea e a a E a 24 42s Dialogs a a a a a a A E iS 26 4 2 3 MESSA eS orr et aha E EEE E EER 27 4 2 4 Status and Information iii sho sisi ised sradeetoiansaateussaeseseessaanemsel 28 4 3 Mam Menu ereo E E E N EE 29 4A Setup MU e a a A a ai 30 4 4 1 StorageLoader setup o oosssssssessssessesseeeosseeeesseseesssseesssse 30 2 AS EY KA AAE A E E A E E 30 4 4 3 Remote Management SCtup c cccccccccccccccssececeesseceeeessnseeeeees 31 4 5 View Data Menu wccccsseviveihasscciei miiia T E aa 31 4 5 1 StorageLoader Info oooossooeessosesnsseesssseessssereesssseesssseesssse 32 4 32 Drive noinen a a a as 33 4 5 3 Remote Management InfO cccccccccccccccssccceessceeeesesseeseees 33 LIA SASOS oi ire e RE REE EAER ER S 33 4 6 Utilities Men s e Sexageansadacavagaasead a a ae 34 4 6 1 The Maintenance Menus cccccccccccccessssceeeesseceeesssseeeenss 34 4 6 2 The Diagnostics MCKU i5 i coos i ssbisiacttosvarsiatnaetacdesateuaatbaasin 34 4 6 3 Set Password zsnt a A AN 35 4 1 Cartridge Ha
32. eLoader FRU Drive Tray Assy DLT VS160 Item Part no Description Qty 1 006957 DLT VS160 Bare Drive 1 2 433308 Quick Installation guide FRU Drive Tray Assy DLT 1 VS160 For replacing the tape drive switch off the loader disconnect the power cord and remove these two screws and the back panel cover plate StorageLoader Installaj gn and User Manual 55 Tandberg Data Maintenance Figure 6 3 Replacing the tape drive You now have access to the rear of the tape drive and can dismount the SCSI cable the ADI cable and the power cable L SCSI cable ADI Cable A ieee Power connector Figure 6 4 Rear of the tape drive 56 StorageLoader Installation and User Manual Tandberg Data Maintenance Release the tape drive by Pushing the spring against the gripper plate and pulling the drive carefully backwards Figure 6 5 Releasing the tape drive After removing the defective drive the drive mounting brackets on both sides of the drive must be removed from the drive since these will be used for mounting the replacement drive The drive mounting brackets are fastened with two screws each The replacement drive comes with a front bezel which is snapped onto the front of the drive Remove the front bezel and keep it for use when returning the defective drive Fasten the drive mounting brackets to the replacement drive with two screws each The drive mounting bracket on the drive s left s
33. ed by warranty unless the transport lock is installed Figure 6 1 Transport lock marked with red plastic tab 6 4 1 Transport Lock Installation Procedure To insert the locking screw do the following 1 If there is a cartridge in the drive unload the drive first 2 When the loader is powered on and idle push the Menu button and go to the Prepare to Ship menu entry see section 4 6 1 The Maintenance Menus 3 If there are any cartridges in the magazines the loader will eject those magazines and a descriptive message will be shown Empty the magazines and put the magazines back in place 4 If the magazines are empty only the right magazine will be ejected and a descriptive message will be shown 5 Turn the main power off at the back of the loader 54 StorageLoader Installation and User Manual Tandberg Data Maintenance 6 Remove the magazine and insert the locking screw The red plastic tab shall protrude from the front of the loader 7 Insert the magazine and push it in till it locks in place 6 5 Field Replaceable Units FRUs Tape drives magazines power supply fans and dust filters are Field Replaceable Units FRUs see figure below They can easily be removed replaced for quick field service while the loader is mounted in a rack Figure 6 2 Field Replaceable Units 6 5 1 FRU Drive Tray Assy DLT VS160 SCSI This VS160 drive FRU consists of the following parts 006978 Storag
34. emory dump will download a snapshot of the system memory of the loader 48 to a file that can be sent to Tandberg Data s service for diagnostic purposes StorageLoader Installation and User Manual Tandberg Data Remote Management e Perform a system reset e Media log displays a log of all cartridge movements and a map of the current cartridge locations StorageLoader Installation and User Manual 49 Tandberg Data Remote Management 50 This page intentionally left blank StorageLoader Installation and User Manual 6 Maintenance 6 1 Using the Cleaning Cartridge The cleaning cartridge is similar in size and shape to the regular DLT LTO data cartridge If your Storage Loader has a barcode reader put a cleaning cartridge barcode label on the cartridge before using it Important This label has a six digit ID where the three first digits are CLN A cleaning occurs whenever a cleaning cartridge is loaded into the drive Before cleaning you must install the cartridge into the magazine correctly The cleaning cartridge may be inserted in any magazine slot NOTE The only absolute authority on Cleaning Tapes is the drive The drive will start a cleaning operation whenever a tape recognized as a cleaning tape is inserted The Loader have no way of by itself recognizing a cleaning tape It may be misleaded by a wrong label on a data tape by a data tape inserted in a designated Cleaning Slot or by the operat
35. en selected the operator can scroll through the stow count and stow retries for the drive and all magazine slots Power On Time Displays Power On Hours for the loader Time since clean If available from the drive this entry displays number of hours since the drive was last cleaned StorageLoader Installation and User Manual 33 Tandberg Data Operation and Configuration 4 6 Utilities Menu Option Description Maintenance Displays a set of maintenance functions Diagnostics Displays a list of exercise test programs Access control Set Password 4 6 1 The Maintenance Menus Item name Description Prepare to Ship When selected the robotics will be positioned for installation of the locking screw It will eject the Right magazine to facilitate the installation It will also eject the left magazine if it contains one or more cartridges The Loader cannot be safely shipped with cartridges in the magazines This option must be executed before the loader is prepared for transport by inserting the Locking Pin See chapters 3 1 Performing the Installation and 6 4 Reinstalling the Transport Lock Clean Drive Performs a drive clean provided a slot is reserved for a cleaning tape and a cleaning tape is present Restore default Sets the loader settings to their factory default values Clear Web Deletes the web passwords This is useful when the password Pass
36. eparation requires power to the StorageLoader Go through the following steps to perform this test 1 Use the power cables from the accessories included in the shipment Make sure you select the power cord suited for your power system 2 Plug the power cable into the rear of the StorageLoader see figure 3 8 Plug the other end of the cable into a properly grounded electrical outlet 16 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration Note Reliable earthing depends on earthing in the AC electrical outlet in which the StorageLoader s power cable is connected Adding the StorageLoader to an existing rack installation can cause a leaking current fault condition because of the summation of the leaking currents For security a 250V 2A H fuse is located near the power switch 3 Turn on the StorageLoader by switching the Power Switch to 1 If the transport lock is present the loader will detect this and instruct the user to remove it see next step Figure 3 8 Power switch fuse holder and power cord connection Step 4 Removing the Transport Lock The robot mechanism is protected from damage during shipment with a screw holding the robotics in a locked position This locking screw is marked with a red plastic tab protruding between the right magazine and the front panel assembly This locking screw must be removed before the StorageLoader can operate normally Figur
37. er configuration These pages can only be accessed by someone who is logged in as Administrator Personalization On this page you can change the Remote Management passwords To secure your system change both the passwords the first time you use the system It is possible to clear the remote management passwords via the front panel please see section 4 6 1 The Maintenance Menus Here you may also turn on email event notification When event notification is enabled the StorageLoader will send warnings and errors by email to the recipient s e mail address Network On this page it is possible to change the IP configuration See details in chapter Remote Management setup The new configuration will take effect at next system reset Warning Please verify that the chosen settings are correct and consistent before resetting the loader Any mistakes will have to be corrected via the front panel SCSI ID On this page it is possible to change the SCSI ID on your drive and loader See details in section 4 4 2 SCSI Setup Cleaning Options By defining a cleaning slot the StorageLoader will regard the cartidge in this slot as the cleaning cartridge unless J another cartridge has previously been reported to be a cleaning cartridge by the drive or 2 the loader contains a cartridge with a bar code label indicating that it is a cleaning cartridge 5 2 5 Command Page On this page it is possible to move cartridges between magazine
38. erator has to scroll to the wanted destination slot and press Ok to start the operation The progress of the operation is displayed and when the operation is completed the main menu is displayed The loader must be idle to make this function selectable See chapter To unload a cartridge from drive for more details Eject Magazine Ejects one or both of the two magazines When Select is pressed on this item a magazine selection menu is displayed The operator has to choose left right or both magazines and press OK to start the operation The progress of the operation is displayed and when the operation is completed a status informing the operator that one or both magazines are not in place is displayed The loader must be idle to make this function selectable See chapter Magazine Handling for more details Setup Selects the loader and drive setup functions The loader must be idle to make this function selectable See chapter Setup Menu for more details View Data Selects the access to loader and drive system data This is the only menu entry which is selectable when the loader is not idle See chapter View Data Menu for more details Utilities Selects a set of the loader and drive maintenance and diagnostic functions The loader must be idle to make this entry selectable See chapter Utilities Menu for more details The Main menu can be selected even if the loader is not in the idle state While i
39. ess range 000 000 000 000 to 255 255 255 255 255 255 255 255 Remote Management access control see table below This menu gives access to dialogs that enables remote management and remote FW upgrading of the Loader Used only while the IP address assignment is in Static mode 4 4 3 1 Remote Management Access Control Item name Legal values Default value Allow Remote Allowed Not allowed Allowed Management Allow Remote FW Allowed Not allowed Not allowed download 4 5 View Data Menu To enter this menu scroll to the View Data item in the main menu and press the Select button The loader will remain in its ready state when this menu is selected StorageLoader Installation and User Manual 31 Tandberg Data Operation and Configuration The View Data menu contains the values assigned during device setup see Setup Menu but also statistical data related to the drive and the robotics The view only fields display data that can be changed from the Setup menu only If you select the Change button and the robot is idle a dialog appears where the value may be changed This requires entry of password if the Loader Password system is enabled Item name Description StorageLoader info This menu item gives access to the StorageLoader view menu SCSI info This menu item gives access to the SCSI bus view menu Both the StorageLoader and the Drive SCSI bus parameters ar
40. essing the Details button gives access to a multi page error description text Pressing Action gives access to a set of actions that can be taken to recover from the error An example of pressing Details and continuing with pressing More is given in figures 7 2 and 7 3 Figure 7 2 Example of detailed information Figure 7 3 Example of further detailed information In this example pressing Back twice will get you back to the Error Code Page figure 7 1 where you can press Actions to get to the actions meny An example of pressing Actions is given in figure 7 4 Pressing the buttons next to the up down arrows on the screen will give you access to other action options 66 StorageLoader Installation and User Manual Tandberg Data Maintenance Figure 7 4 Example of action In the example above you have been prompted to reboot the Loader Pressing Select will result in the warning message shown in figure 7 5 Press Ok to execute the reboot Figure 7 5 Warning message concerning reboot When an error condition occurs identify the problem using the displayed error codes and follow the suggested actions The error codes are listed in the next section StorageLoader Installation and User Manual 67 Tandberg Data Troubleshooting 7 5 Error Codes The error codes are listed in numerical sequence by their Fault Symptom Code FSC in the tables that follow If a persistent error con
41. fore the computer system is started Step 10 BCR Labeling of cartridges If your loader is equipped with a bar code reader and you want to use this functionality you need to attach bar code labels to the cartridges Note You need to use StorageLoader specific bar code labels to ensure reliable functionality of the bar code reader The bar code labels for LTO and DLT cartridges differ Cartridge labels must be oriented on the cartridges as shown in the figures below for LTO cartridges and DLT cartridges respectively Mn r ob ee Saran x Figure 3 11 Positioning of bar code label for LTO cartridges Figure 3 12 Positioning of bar code label for DLT cartridges 20 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration 4 Operation and Configuration The Local User Interface LUI consists of a small LCD panel capable of displaying four lines of 20 characters each and four control buttons one near each corner of the display The buttons have soft labels in the corners of the display The figure below shows the power on screen on the panel Figure 4 1 Power on Screen 4 1 System Power On With mechanical installation and electrical connection complete turn on the AC power switch At power on for the first few seconds the unit performs a sequence of diagnostic tests called Power On Self Tests POST POST also includes a loop back test of the robot cabling As the tests are com
42. gure 2 3 Internal components of the StorageLoader Tape Drive The StorageLoader is equipped with one tape drive which is located in the centre at the back of the loader The drive is a field replaceable unit FRU that can be removed replaced while the loader is mounted in a rack See section 6 5 1 FRU Drive Tray Assy DLT VS160 SCSI and section 6 5 2 FRU Drive Tray Assy 420LTO Robotics Module The robotic cartridge handling mechanism moves cartridges between the cartridge slots in the two magazines and the tape drive Optional Barcode Reader A barcode reader is an optional part When mounted it is integrated in the Robotics Module Please note that StorageLoader specific bar code labels need to be used to achieve correct operation of the bar code reader Cartridge Magazines There are two removable magazines FRUs each holding four tape cartridges see figure 2 4 The magazine includes design features to ensure that cartridges are always inserted correctly and stay securely seated All magazine handling is described in detail in section 4 8 Magazine Handling The Cartridge Slots in the magazines are numbered as shown in figure 2 3 StorageLoader Installation and User Manual 7 Tandberg Data General Information Figure 2 4 Cartridge magazines Power Supply The power supply regulates the electrical power supplied to the device It is easily removable FRU for quick field service see section 6 5 3 FRU Power Supply
43. hain several SCSI devices on the SCSI bus If you do the terminator must be connected to the last device on the bus Note that there are limitations to the SCSI cable length Figure 3 10 SCSI cable and SCSI terminator connection Step 8 Connecting the Ethernet Connector To connect the StorageLoader to the Ethernet use the provided cable from the accessory kit box 1 Insert one end of the cable into the StorageLoader Ethernet port Push until it snaps into place The open port in figure 3 10 is for Ethernet connection 2 Connect the other end to a normal 10 100 BaseT Ethernet outlet The Ethernet based Remote management system is described in chapter 5 Remote Management StorageLoader Installation and User Manual 19 Tandberg Data Operation and Configuration Step 9 Restarting Your System It is recommended that all external SCSI devices including the StorageLoader are powered on before the computer system is re started After restarting your system including the StorageLoader the StorageLoader will run a power up Self test like in step 5 above When the display reports that the StorageLoader is in the Idle state and the green LED is on the StorageLoader is ready for further configuration and operation described in chapter 4 Operation and Configuration Note The tape drive needs up to 40 seconds from power on until it s active on the SCSI bus It is recommended to turn on the power at least 40 seconds be
44. ide has a Guide cartridge mounting figure 6 6 for guiding the cartridge in and out of the drive Figure 6 6 Guide cartridge mounting Make sure that the Guide cartridge mounting is mounted in flush with the inner left wall of the drive as indicated in figure 6 7 The two screws shown in figure 6 6 can be loosened for adjusting the position of the Guide cartridge mounting Remember to fasten the screws again afterwards StorageLoader Installation and User Manual 57 Tandberg Data Maintenance 0 0 3mm Guide Cartridge Mounting Screw M3x4 2x Figure 6 7 Correct position of Guide cartridge mounting Insert the replacement drive carefully into the loader the same way it was removed reconnect the 3 cables the ADI cable is mounted closest towards the SCSI cable and re mount the back plate Snap the front bezel that was removed from the replacement drive onto the front of the defective drive Then pack the defective drive in the same box you received the replacement drive and return it to your support center 6 5 2 FRU Drive Tray Assy 420LTO The 420LTO drive FRU consists of the following parts 006979 StorageLoader FRU Drive Tray Assy 420LTO Item Description Qty il 420LTO Bare Drive SCSI 1 2 Quick Installation guide FRU Drive Tray Assy 420LTO 1 For replacing the tape drive switch off the loader disconnect the power cord and remove these two screws and the back panel cove
45. insecure networks 5 2 3 Status Page The StorageLoader Status page looks like the figure below Storageloader Microsoft Internet Explorer o ale JEJ Eile Edit View Favorites Tools Help ay Qe Q x a T Me Search She Favorites media 2 Be Address 4 http 146 59 59 22 s Eco Links TANDBERG DATA Securing your Information Status Status Settings Command Maintenance B OK m Warning Error Tape present B Cleaning tape Update page a Done Internet Figure 5 3 Remote Management Status Page The figure provides an updated status of drives robotics and cartridges using color coding and symbols The Drive and Robot status will be shown as a green OK yellow Warning or red Error dot If you click on the text additional information will be shown in a pop up window The cartridge locations are shown with rectangles in the slots or the drive The status codes are e Black Empty slot no cartridge present e Grey Cartridge present e Blue Cleaning cartridge in the slot 46 StorageLoader Installation and User Manual Tandberg Data Remote Management e Yellow Warning e Red Error If you click on a slot additional cartridge information will be shown in a pop up window This information includes the cartridge barcode if label and barcode reader is installed and the error code 5 2 4 Settings Pages On the setting pages you can change the StorageLoad
46. ject With one hand grip the handle on the outer side of the magazine bezel and hold the other hand under the magazine Pull the magazine carefully out and keep it in level with the loader Use the hand under the magazine to prevent the back of the magazine to fall down when it leaves the magazine bay See illustration below StorageLoader Installation and User Manual 37 Tandberg Data Operation and Configuration Figure 4 16 Removing the magazine from the loader 4 8 2 Inserting Cartridges into the Magazine When inserting cartridges the access door of the cartridge must face the magazine Push it carefully into the magazine until it locks in place The rear side of the cartridge with the Write Protect switch and the barcode label must face out Make sure the cartridges latches properly Figure 4 17 Gently push the cartridge into the magazine slot 4 8 3 Removing Cartridges from the Magazine Press the cartridge release tab towards the cartridge until the cartridge is released The cartridge is spring loaded so it is important to prevent the cartridge from popping all the way out Jf the cartridge falls down it may be damaged and data may be lost Pull the cartridge carefully out of the magazine slot 38 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration Figure 4 18 Push the release knob Figure 4 19 Cartridge position after towards the cartridge to eject manual release from magazine slo
47. lay Refer to chapter 7 Troubleshooting to learn the procedures for resolving the problem Step 6 Setting the SCSI Address The SCSI address is a unique address that identifies the unit connected to the SCSI bus The StorageLoader uses two SCSI addresses or Id s One is for the loader robotics controller and the other is for the tape drive The SCSI addresses can be configured through the operator buttons and the display on the front panel In most cases the default addresses can be used The default SCSI address for the StorageLoader robotics is 4 and the tape drive has SCSI address set to 5 To set the SCSI addresses for the StorageLoader and the built in tape drive refer to section 4 4 2 SCSI Setup for more information You may also wish to reserve a magazine slot for a cleaning cartridge and set a security password at this time Once some settings are changed the StorageLoader and the drive may if required automatically reboot Step 7 Connecting the SCSI Bus Cable Guidelines before connecting the SCSI cable A Before the SCSI bus cable is connected to the StorageLoader turn the StorageLoader power switch off B Make sure that your host system is in a state were a new SCSI device can be safely connected to the SCSI bus C Do not exceed SCSI bus length restrictions 1 Add the length of all external and internal SCSI cables on the bus 2 Add 80 cm 31 5 inch for the internal cable length in the StorageLoader 3 The m
48. le four from the center O OYOYOYOYO amp Figure 4 21 Pointing out hole used to insert release tool Figure 4 22 shows the release tool inserted into the correct hole on the right hand side magazine bezel Figure 4 22 Magazine release tool in use 4 9 Standby Functionality On the front panel a standby button is available To activate Standby mode press the button for a minimum of 2 second the StorageLoader will then enter a standby mode in a controlled manner The following takes place before the StorageLoader goes into standby mode 1 Finish possible StorageLoader activity 2 Controlled aborting of tape drive activity buffered data is flushed to tape cartridge is unloaded from drive but not ejected 3 The display is turned off 4 No StorageLoader activity is allowed until standby button is pressed again 5 While in standby mode the attached server host can see the two SCSI 40 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration devices in the StorageLoader but the SCSI status will be not ready 6 The green LED on the front will blink with short blinks long intervals 7 To leave the standby mode press the standby button for 2 second The StorageLoader will then restart and perform a full inventory StorageLoader Installation and User Manual 41 Tandberg Data Operation and Configuration 42 This page intentionally left bla
49. management web pages Most of the operations you can perform from the front panel can also be performed remotely using Web Administration The Remote Management interface provides access to loader and drive status and statistical operation information The Web pages include a navigation menu making it easy to use see figure 5 1 5 2 1 Information Boxes Status Settings Personalization Network SCSI ID Cleaning options Command Maintenance Diagnostics Debugging Figure 5 1 Navigation Menu All the Remote Management web pages show StorageLoader and drive information This information includes e StorageLoader information containing model serial number firmware version cumulative power on time and present activity of the loader e Drive information containing technology serial number firmware version and activity 44 StorageLoader Installation and User Manual Tandberg Data Remote Management 5 2 2 StorageLoader Start Page After successfully connecting to the StorageLoader from your browser you will see the StorageLoader Start page figure 5 2 This contains e Select language for user interface 1 The language used last time will come up as the default language at start up 2 The default language is English e Log in for further use of Remote Management The system has two levels of login By default the passwords are blank i e type in the user ID and leave the password field blank To se
50. n the main menu the loader will accept and execute SCSI commands When any of the main menu entries except the View Data entry is selected the loader will go to it s busy state and SCSI commands will be terminated with Check Condition and Not Ready status StorageLoader Installation and User Manual 29 Tandberg Data Operation and Configuration 4 4 Setup Menu To enter this menu scroll to the Setup item in the Main Menu and press the Select button The loader enters the busy state when this menu is selected Item name Description StorageLoader setup This menu item gives access to the StorageLoader setup menu SCSI setup This menu item gives access to the SCSI bus setup menu Both the StorageLoader and the Drive SCSI bus setup are available here Remote This menu item gives access to the Remote Management Management setup setup menu It allows the operator to enable disable and configure the Loader Web interface 4 4 1 StorageLoader setup The number of selectable values for each StorageLoader setting are listed in the following table Item name Legal values Default value Cleaning Slot Legal Slot ID 1 8 or 0 not 0 not selected selected Barcode scan Enabled Disabled Enabled Audible Alarm Enabled Disabled Disabled Set Language English English Can be enabled only if a barcode scanner is installed The barcode of the cartridge in each occupied magazine
51. n the relevant mechanical parts 10 Drive Loading A tape has been inserted in the drive The drive is in the process of mechanically loading it 11 Drive Unloading The drive is in the process of mechanically unloading the tape 12 Drive Update Ready The Drive has completed an internal update 13 Drive Updating The drive is in the process of an internal FW update 14 Drive Calibrating A data tape ha been inserted and loaded into the drive The drive is in the process of measuring its physical properties Table 4 2 Drive Operation Statuses 4 2 Front Panel Display Modes The front panel displays three types of screens for different purposes the Menus the StorageLoader Installation and User Manual 23 Tandberg Data Operation and Configuration Dialogs and the Messages 4 2 1 Menus The major contributor is the MENU It is used to select operations to perform by enabling the operator to navigate a menu tree using the control buttons Due to the size of the display only one menu item is shown at a time See figure 4 4 for a standard menu layout and figure 4 5 for a complete menu tree Figure 4 4 Standard Menu Layout The two filled arrows on the left are used to show the next down arrow and previous up arrow entries on the current menu level The Exit button on the right is used to ascend to the menu level above while the Select button is used to descend to the submenu designated by the Menu Text or
52. ndini eoni ga aa Me ee ee 35 4 7 1 Cartridge Slot Numbers 0X cede Sasicdsesacackicnctlin tate take i edentele 35 4 7 2 Moving Cartridges to and from the Diive ccccccsceeeeee 35 4 8 Magazine Handling rsin sie irei a e as 36 4 8 1 Removing the Magazine from the UNlit ccccccccccccceesseeeees 36 4 8 2 Inserting Cartridges into the Magazine 10cccceesseeeeees 38 4 8 3 Removing Cartridges from the Magazine cccccsscecees 38 4 8 4 Inserting a Magazine into the Unit ccccccceeeseeeeenseeeeees 39 4 8 5 Manual Emergency Release of Magazines cccccccce 39 4 9 Standby Functionality casagearsccsarsasesseaonadaceon yeas genes oeastee ghasawensendenese 40 5 Remote Mamacemicintt vic sccscssc cesincsscsisvescesnesscsdencnocdvouendeccsdscvscsaascedancscseatienes 43 5 1 Remote management configuration essseseseseessrreresreeseseresresse 43 5 1 1 Quick start QUA Cok tl Beh Tilt Baie OR ale Tie 43 StorageLoader Installation and User Manual Tandberg Data Contents 5 1 2 Enabling the RMI without rebooting ccccccceeeseceeeteceenee 43 5 2 Remote management web pages eeccccesececesececeeeeeeeseeeenseeeenes 44 5 2 1 Information Boxes lt 0 encccedscnesucdseaassaodansdeassbcdv onsen tsovee ae aaeihes 44 5 2 2 StorageLoader Start Page 45 5 2 3 SELES Pp Venue peed aa pinia iA 46 5 24 Setimes Pap s ereere ae ea nct tates aren telenatiis 47 3 2 3 Command Pa e E i AAE AE ea 47 5 2 6 Mainten
53. ne below the map on the default screen gives the drive status The drive status displayed is drive dependent Robot operation status Menu button wa Soft Label Line 2 ee ined a Figure 4 3 The Default screen The robot operation status has the following options 1 Idle The loader is idle 2 Fetching The loader is moving a cartridge from a magazine slot or from the drive to the robot 3 Stowing The loader is moving a cartridge from the robot to a magazine slot or to the drive 4 Moving The loader is moving the robot Table 4 1 Robot Operation Statuses 22 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration The Drive Status line line 3 can show the following status 1 Drive Empty There is no cartridge in the drive 2 Drive Loaded A Cartridge is Loaded 3 Drive Idle A Cartridge is loaded and the drive is ready to use it 4 Drive Rewinding The Drive is rewinding the tape 5 Drive Seeking The drive is searching for specific data on the tape 6 Drive Reading The drive is reading data for transfer to a host via the SCSI interface 7 Drive Writing The drive is writing data received from a host to the tape 8 Drive Erasing The drive is erasing data from parts of or the whole of the tape 9 Drive Cleaning A Cleaning Tape has been inserted in the Drive and the drive is using it to clea
54. nk StorageLoader Installation and User Manual 5 Remote Management In order to facilitate Remote Management the StorageLoader is equipped with an Ethernet interface and a built in web server The Remote Management Interface RMI can be accessed with a standard web browser such as Internet Explorer Mozilla or Opera 5 1 Remote management configuration To be able to start the StorageLoader Remote Management Interface the StorageLoader must obtain a valid IP address By default the StorageLoader will connect to a DHCP server to dynamically configure its network interface If a DHCP server is available the loader will get an IP address automatically after booting If no DHCP server is available select Static mode and enter a legal IP address netmask and default gateway with the buttons In the browser s address field enter the IP address of your StorageLoader See section 4 4 3 Remote Management setup for details 5 1 1 Quick start guide The following is intended to help you get a new StorageLoader online as quickly as possible If you need to enable the RMI to perform a memory dump of a faulty StorageLoader please see section 5 1 2 Enabling the RMI without rebooting instead 1 Connect the StorageLoader to the network and reboot it 2 From the front panel check the dynamic IP address by accessing View data gt Remote management info Dyn IP addr state 2 1 If the response is a valid IP address the remote m
55. nstructions After replacing a magazine pack the defective magazine in the same box you received the replacement magazine and return it to your StorageLoader supplier 6 5 6 FRU Filter This FRU consists of the following parts S808741 Filter FRU StorageLoader 1U Item Description Qty 1 Filter 1 2 Quick Installation Guide Filter 1 When needed the dust filter can be pulled out and a new one slid into the front bezel assembly of the magazines replace the dust filters once every year We recommend to StorageLoader Installation and User Manual Figure 6 17 Replacing dust filter 63 Tandberg Data Maintenance 64 This Page Intentionally Left Blank StorageLoader Installation and User Manual yr Oe eB te Troubleshooting How to take memory dumps Log in to the remote management interface as Administrator Navigate to Maintenance gt Debugging Click Memory dump Select Save to disk in the file download dialog box Use a zip utility to compress the downloaded memory image Send the zipped memory image as an email attachment to technical support Note that the memory image contains the passwords for the StorageLoader If you do not want to compromise them please clear them first by changing them to nothing or some harmless value see section 5 2 4 or section 4 6 1 7 2 Dead StorageLoader If the StorageLoader appears to be dead 7 3 Check
56. operation takes less than one minute 9 When reprogramming is completed the loader will do a normal reboot If the firmware upgrade operation failes during point 8 due to a power shut down or similar the loader may require service To verify that the FW version in the loader is correct enter the view data menu Select the Autoloader Info and from there the Loader Firmware Revision entry to see the revision number StorageLoader Installation and User Manual 53 Tandberg Data Maintenance 6 2 2 Possible Upgrade Problems If a power loss or a failure occurs during code download and ECC Checking the original FW may be intact It is possible to restart the FW upgrade procedure However if the failure occurs during flash erase or programming the firmware will be corrupted and a special procedure must be used to load a new code Contact your Technical Support Representative for assistance 6 3 Embedded Diagnostics The StorageLoader includes two levels of diagnostics e The Power On Self Test POST Performs several verification and memory tests when you power on the unit e User Diagnostics Selectable from the front panel 6 4 Reinstalling the Transport Lock Before the StorageLoader is shipped over a distance the transport lock must be installed The transport lock will prevent damage to the robotics during transport and handling Note Damage to the robotics during shipping will not be cover
57. or 6 1 1 Running an Installed Cleaning Cartridge 1 Install a cleaning cartridge in a magazine slot in the loader If a Cleaning Slot is defined this slot should be used 2 Select Clean Drive from the Maintenance section of the Utilities menu This will cause the loader to search for a cleaning cartridge in the following sequence a acartridge reported to be a cleaning cartridge by the drive b acartridge with a bar code label indicating that it is a cleaning cartridge c acartridge in the slot defined as the cleaning slot If all of the above fails the loader will display a dialog asking the operator for the slot to fetch the cleaning cartridge from 3 While the cleaning operation is on going the display shows the drive status Drive Cleaning When the operation is completed the cartridge is automatically moved back to the slot where it was fetched from If a data tape is erronously inserted via the loader Clean Now menu this is detected by the loader when the drive identifies it as a non cleaning tape The cartridge is returned to it s original slot and an error message is displayed Some drive families and types have means of checking if the cleaning cartridge is expired If an expired cleaning cartridge is inserted in such a drive this is detected by the loader and an error message is displayed after the tape has been returned to it s original slot Note All cleaning cartridges wear out If the drive does
58. ormation in the form of one or two word messages that appear within the display An example is the default screen shown in Figure 4 10 It has a navigation button Menu but it displays the cartridge map Map __3_5_7_ as the major menu text and the robot s and drive s status Idle Empty Figure 4 10 A default screen Another example is the Message being displayed while a Diagnostics self test is running This message shows the progress of the self test in the form of a loop counter and also shows the robot status 28 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration 4 3 Main Menu The Main menu contains a set of frequently used functions and links to a set of sub menus Item name Description Load to Drive Loads a cartridge from a selected magazine slot into the drive When Select is pressed on this menu item a magazine slot selection dialog is displayed The operator has to scroll to the wanted slot and press Ok to start the operation The progress of the operation is displayed and when the loader part of the operation is completed the main menu is displayed The loader must be idle to make this function selectable See chapter To load a cartridge to the drive for more details Unload from Unloads a cartridge from the drive and stores it in a selected Drive magazine slot When Select is pressed on this menu item a magazine slot selection dialog is displayed The op
59. ostic activities e An Ethernet connection allows for management by an operator with a standard web browser on a remote computer The remote operator can do most of the operations that can be done through the front panel such as monitoring the loader s status and downloading statistical and diagnostic information For information on the installed tape drive see the tape drive manuals referred to in chapter 1 2 2 1 Front Panel The Front Panel includes the User Control Panel with LCD display four Control Buttons two LED indicators and a Standby switch The bezels of the two magazines are also visible from the front Magazine LED Standby LCD Control Magazine front indicator switch display buttons front bezel S bezel Figure 2 2 Front panel of the StorageLoader LCD liquid crystal display The display is a backlit 122 x 32 dot matrix graphical display that can show four lines of 20 characters In various modes of operation the display panel screens and control buttons allow you to do the following e Enter settings for StorageLoader configuration e Issue operational commands StorageLoader Installation and User Manual 5 Tandberg Data General Information e View StorageLoader status and information e Test StorageLoader functionality Control Buttons The labels for the four control buttons are displayed in the corners of the LCD All buttons have soft labeling for different modes of operation 1 e the
60. out entering discrete values 26 Figure 4 8 Slot dialog layout ccceeccceescecesnceceeececeeeeecseeeecseeeeseeeeesneeeenaees 27 Figure 4 9 Predefined options showed one at the time eee eee eeeeeeeeee 27 Figure 4 10 A default screen s 43ietis a seiedi iii ie aed 28 Fig re 4 11 L ad to TT Vie tes tet oct 2 inna ta cent taste gtk tl 35 Preure 4 12 Load t DIVE oreore ed a e A R ead RA iS 36 Figure 4 13 Empty Drive Message essseseeesereereesrrsresreesressrsrreseesseseresresss 36 Figure 4 14 Removing magazine seesessseeseeseesreereesersresreeseesresrrssresseseresresee 37 Fiur 4 15 Magazine eject senan a E a a E Ea 37 Figure 4 16 Removing the magazine from the loader eee eeeeeeeeeeeee 38 Figure 4 17 Gently push the cartridge into the magazine slot 38 Figure 4 18 Push the release knob towards the cartridge to eject 39 Figure 4 19 Cartridge position after manual release from magazine slot 39 Figure 4 20 Push magazine until it clicks into place 39 Figure 4 21 Pointing out hole used to insert release tool eee eeeeeeeee 40 Figure 4 22 Magazine release tool in US sicciog ted atel pntnienieien eats 40 Figure 5 1 Navigation Menu 3426 60 c 4 cine ieee GG nee eee 44 Figure 5 2 Remote Management Start Page eeesceeeeceeeseeeeceteeeesteeeenaees 45 Figure 5 3 Remote Management Status Page ceeeeesceeessececeteeeenteeeenaees 46 Figure 5 4 Remote Management Command Page cee eeeeeeeseesneceteeeeeee 48 Figu
61. oving Cartridges to and from the Drive The normal operations of the unit are controlled by the host software application When you must load or unload a specific cartridge using the control buttons on the front panel do the following To load a cartridge to the drive 1 From the default display press the menu button and select Load to Drive from the main menu A screen picture like figure 4 11 will be displayed If a Barcode reader is implemented the selected cartridge s barcode is displayed in the bottom line Figure 4 11 Load to Drive 2 Select the slot number of your choice The system ignores empty slots Press the gt button to increment and the 4 button to decrement 3 Press the Ok button The robot removes the cartridge from the selected magazine slot and moves it to the drive StorageLoader Installation and User Manual 35 Tandberg Data Operation and Configuration To unload a cartridge from drive 1 From the default display press the menu button and select Unload from Drive from the main menu A screen picture like figure 4 12 will be displaying the available slots Figure 4 12 Load to Drive 2 Select the cartridge slot number of your choice Press the button to increment and the 4 button to decrement 3 Press the Ok button The robot removes the cartridge from the drive and moves it to the selected magazine slot If the drive is empty a screen picture like the next figure is displayed
62. pleted the control panel displays a sign on message see figure 4 1 After successful completion of the POST sequence the loader will respond to SCSI selections Then the system starts a series of initialization functions a process that consists of robot calibration operation and cartridge inventory of magazines and drive If a barcode reader is installed and enabled the barcode labels on the cartridges will be read when running inventory During these operations the loader will continuously show the map status on the screen see figure 4 2 The status of all magazine slots and the drive are initially unknown and a is displayed for each slot As the robot searches the magazine slots for cartridges during Inventory the display is updated Cartridge Inventory Status Figure 4 2 Snapshot while running Inventory Once the unit has completed the initialization processes the Default screen see figure 4 3 appears and the loader is ready for SCSI commands The Map of the cartridges has the following symbols StorageLoader Installation and User Manual 21 Tandberg Data Operation and Configuration 1 A when status is unknown and Inventory is still running 2 A number indicates a slot occupied by a cartridge figure 2 3 shows how the cartridge slots are numbered in the magazines 3 Underscore line indicates an empty slot 4 C indicates that a Cleaning Cartridge occupies the slot The li
63. r Table A 7 StorageLoader temperature specification Installing the equipment in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Humidity Operating Range 20 Rh to 80 Rh Gradient 10 Rh hour Non Operating Range 10 Rh to 90 Rh Gradient 20 Rh hour Table A 8 StorageLoader humidity specification Table A 9 StorageLoader altitude specification A 7 Noise Specification Altitude Operating Range 500 to 10000 ft Non Operating Range 500 to 40000 ft Acoustic Idle LwA 60 dBA Operating LwA 65 dBA Table A 10 StorageLoader noise specification A 8 Product Reliability MTBF 250 000 hours for StorageLoader electronics MSBF 500 000 Mean cartridge swaps between failures StorageLoader Installation and User Manual 73 Appendix B Spare parts Accessories Accessories Table B 1 List of spare parts and accessories StorageLoader Installation and User Manual 75
64. r plate Figure 6 8 Replacing the tape drive You now have access to the rear of the tape drive and can dismount the SCSI cable the ADI cable and the power cable 58 StorageLoader Installation and User Manual Tandberg Data Maintenance a Figure 6 9 Rear of the tape drive Release the tape drive by pushing the spring see arrow against the gripper plate and pulling the drive carefully backwards Figure 6 10 Releasing the tape drive After removing the defective drive the drive mounting brackets on both sides of the drive must be removed from the drive since these will be used for mounting the replacement drive The drive mounting brackets are fastened with two screws each The replacement drive comes with a front bezel which is snapped onto the front of the drive Remove the front bezel and keep it for use when returning the defective drive When fastening the drive mounting brackets to the replacement drive have the drive and the brackets laying on a level surface to ensure the brackets are aligned with the bottom of the drive Fasten the brackets with two screws each Insert the replacement drive carefully into the loader the same way it was removed reconnect the 3 cables the ADI cable is mounted closest towards the SCSI cable and re mount the back plate StorageLoader Installation and User Manual 59 Tandberg Data Maintenance Snap the front bezel that was removed from the replacement drive onto
65. re 6 1 Transport lock marked with red plastic tab 0 eects 54 Figure 6 2 Field Replaceable Wimitss dcciss ecco icernte sac seatianaael eacoenciiaec 55 Figure 6 3 Replacing the tape drive o jcsect id eects dees 56 Figure 6 4 Rear of the tape dnve x u 4545 2822n en eek ea 56 Figure 6 5 Releasing the tape drive 2s wia hc geese aes anaes 57 Figure 6 6 Guide cartridge mounting sesssessseeesseeessessetsseesseresseeesseessresse 57 StorageLoader Installation and User Manual v Tandberg Data Contents Figure 6 7 Correct position of Guide cartridge mMounting eee eee 58 Figure 6 8 Replacing the tape drive cechcca seein eed 58 Figure 6 9 Rear Of the tape drive 22d foceed 0h Sieaa as cd jet tes Bacepreeetedcbasenagestueagies 59 Figure 6 10 Releasing the tape drive sseseseeesesseeessersresreesersresressreserseresee 59 Figure 6 11 Exchanging a defective power supply esssssessssssssssesssrssessses 60 Figure 6 12 Removing the fixing SCreW eseeeseseereesersresreesersresrrssresreseresee 60 Figure 6 13 Fan power iieii a Bie eee ees 61 Figure 6 14 Removing the back panel cover plate eee ee eeeeeeeeeeeeeeenees 61 Figure 6 15 Removing the fan i sicsi2ec ions adcdk netlist 62 Figure 6 16 Notch in chassis for fan Cable ee eee eeeceeeeeeneeeeseeeteeeseeeenees 62 Figure 6 17 Replacing dust filter 2 24cccsceiadetadianetnsaieielelaaed 63 igure 7 1 Error Ode Pat ee sennor eeren ees eum tate E 66 Figure 7 2 Example
66. s you access to all the field replaceable units located at the back of the StorageLoader StorageLoader Installation and User Manual 9 Tandberg Data General Information 10 This page intentionally left blank StorageLoader Installation and User Manual 3 Installation This chapter provides step by step instructions on how to properly prepare and install the Tandberg Data StorageLoader READ ME FIRST CAUTION YOU MUST REMOVE THE ROBOT TRANSPORT LOCK WHEN POWERING UP THE UNIT FOR THE FIRST TIME OR IT WILL NOT OPERATE SEE THE PROCEDURE ON THE FOLLOWING PAGES 3 1 Performing the Installation To install the StorageLoader complete the following steps Step 1 Unpacking the StorageLoader Carefully unpack the unit from the shipping container Save the container and packing materials in case you need to transport the StorageLoader in the future The packaging is specifically designed for the loader to ensure it is not damaged during transportation Review the contents of the shipping container to be sure that all parts were included in the shipment A standard package for the StorageLoader consists of the following items e A factory assembled StorageLoader unit containing two cartridge magazines e A Standard Accessory Kit containing 1 The Tandberg Data StorageLoader CD containing all manuals 1 Printed copy of the Quick Installation Guide 1 Warranty Registration Card Rack Mount Hardware Kit
67. slot and in the drive if any will then be scanned during the Inventory process 4 4 2 SCSI Setup The SCSI setup menu allows selection of SCSI addresses for both the Loader and its internal drive In addition the SCSI bus Parity can be enabled or disabled Because of the SCSI protocol the values selected will only take effect after the next Reset of the Loader and Drive 30 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration Item name Legal values Default value Loader SCSI ID Legal SCSI ID 00 15 04 Drive SCSI ID Legal SCSI ID 00 15 05 Loader Parity Enabled Disabled Disabled Loader Personality VS160 AT1280 1R VS160 LTO AT1280 1R VS160 AT3200 1R LTO2 StorageLoader VS160 AT1280 1R VS160 4 4 3 Remote Management setup The Remote management setup menu allows enabling configuration and access control to the Loader via the Loader s Remote Management Web interface The loader may either obtain an IP address the network mask and default gateway from a DHCP server or they can be set manually Item name Legal values Default value IP Address assignment Static mode DHCP mode DHCP mode Static IP address Legal IP address range 000 000 000 000 to 255 255 255 255 255 255 255 255 Network mask Legal IP address range 000 000 000 000 to 255 255 255 255 255 255 255 255 Default Gateway Legal IP addr
68. ssseaecasunsatds snsseeeanvecsanesedeaeeess 8 Figure 2 5 Rear panel of the StorageLoader eseeesesseseeserereerersrrsresrresreseee 8 Fig t 3 1 Rack Mo nting Kitisen aaan eaa asais 13 Figure 3 2 Rack mount ratane nr e a E A e Es 14 Figure 3 3 Mounting the Rack mounting kit to a rack n se 15 Figure 3 4 Rack mounting kit mounted in rackK eeeseeseeeessereeresrerersresss 15 Figure 3 5 Slide the StorageLoader in from the front sseeeseeeeeeeeeeeereeeese 16 Figure 3 6 Fasten the front of the StorageLoader to the rack ee 16 Figure 3 7 Fasten the rear of the StorageLoader to the rails eee 16 Figure 3 8 Power switch fuse holder and power cord connection 17 Figure 3 9 Magazine lock marked with red plastic tab 0 eee eee eeeeeeeeee 17 Figure 3 10 SCSI cable and SCSI terminator connection eee eeeeeeeee 19 Figure 3 11 Positioning of bar code label for LTO cartridges 0 20 Figure 3 12 Positioning of bar code label for DLT cartridges 0 20 Figure 4 1 Power on Screen 1 4 sasecuhn ese cestode eid 21 Figure 4 2 Snapshot while running Inventory ee eeeeeeeeeeseeeeeeeeeeeeeees 21 Figure 4 3 The Default screen 2 2 scsteiacesicaiee dich pti naueianuiaagiiee 22 Figure 4 4 Standard Menu Layout ssesesseeeeeesesseseeserssesrresresrrsrresresreserssresse 24 Figure 4 5 The Complete Menu Tree 2 54 0 2054 niece kala 25 Figure 4 6 Standard Dialog Layout 2203s teeregh eS e aees 26 Figure 4 7 Dialog lay
69. sted below If an unavailable entry is selected the string Data Unavailable is displayed Item name Legal values Default value Drive Product ID Drive Inquiry Product Id Drive dependent Drive Vendor ID Drive Inquiry Vendor Id Drive dependent Drive FW Revision Drive Firmware Revision Drive dependent Drive Serial No Drive Serial Number Drive dependent Drive SCSI Id SCSI Id 0 to SCSI Id 15 SCSI ID 5 4 5 3 Remote Management Info The Remote Management RMM setup is shown in the choices listed below This menu three is the place to find the currently allocated dynamic IP address default gateway and network mask when running in DHCP mode The MAC address of the Loader is also shown here Item name Legal values Default value IP address mode Static mode DHCP mode DHCP mode Static IP address 0 0 0 0 to 255 255 255 255 0 0 0 0 Static netmask 0 0 0 0 to 255 255 255 255 0 0 0 0 Static default 0 0 0 0 to 255 255 255 255 0 0 0 0 gateway Dynamic IP 0 0 0 0 to 255 255 255 255 Not applicable address Dynamic netmask 0 0 0 0 to 255 255 255 255 Not applicable Dynamic default 0 0 0 0 to 255 255 255 255 Not applicable gateway MAC address Value is fixed Value is fixed 4 5 4 Statistics Item name Description Fetch Statistics When selected the operator can scroll through the fetch count and fetch retries for the drive and all magazine slots Stow Statistics Wh
70. t 4 8 4 Inserting a Magazine into the Unit The right and left magazines are mirrored and can only be inserted into the correct left or right magazine bay See figure 4 20 1 Enter the back of the magazine into the correct magazine bay Make sure it is in level with the loader 2 Slide the magazine carefully in until the eject spring engages 3 Push the magazine further in against the spring until the magazine is latched Figure 4 20 Push magazine until it clicks into place 4 8 5 Manual Emergency Release of Magazines In case of failure situations either in the loader itself a power loss or if you want to manually release the magazines for some other reason a manual emergency release is available To activate the emergency magazine feature you must use the special StorageLoader Installation and User Manual 39 Tandberg Data Operation and Configuration magazine release tool which is part of the accessory kit shipped together with the StorageLoader This tool must be entered through the hole marked in figure 4 21 Note The manual eject must only be used when power is turned off 2020202022 22202020202 02020020200 o o 230202030800 QBQBORORORORO QBQRORORORORO 0202020202020 oe 0202020202020 O02000 O O O08000 000000000000 000000000000 QL 25 le ORO warane DODOSO ORORO ORORO gt YO O Enter the release tool in 12a aaa a OR OOOO ho
71. to activate the function selected if the Menu Entry describes a function 24 StorageLoader Installation and User Manual Tandberg Data Operation and Configuration Unload z Load to Eject i from i View Data Eal drive J El En hac StorageL oader StorageLoader Setup Info Siar Slot Loader Slot Status Loader personality Enable Loader Parity Barcode Loader SCSIID scan Loader Product ID Loader Vendor ID Loader FWY revision oer be i Unload mode earn Cleaning Slot Barcode reader Menu Audible alarm kangusge Loader Serial No SCSI Setup Loader SCSI Id gt Drive SCSI ID Drive SCSI Drive Vendor ID Loader Drive FY revision Parity Drive Serial No Prepare for Shipping Clean Drive Restore Default ic System Test Loader Remote j peronai Lof managemen kA info Remote Hardware Management test Setup IP address mode Fixed IP address Fixed Network Mask Fixed Default gateway Floating IP address Floating Network Mask Floating Def gateway MAC address Fetch Statisitics Stow Statistics Power on time Time since drive clean IP Address Assignment Fixed IP Address Network Mask Default Gateway Remote Management Access control Allow Remote Management Allow FY Download Figure 4 5 The Complete Menu Tree Move to position test StorageLoader Installation and User Manual 25
72. to the Rack Make sure that all the screws in the Rack Mounting Kit are tightened properly before installing the StorageLoader in the rack Slide the StorageLoader on the rails from the front of the rack as shown in figure 3 5 Then fix the StorageLoader using one M6x12 screw in front of the rack on both left and right side see figure 3 6 and one M5x8 on the backside of the Rack Mounting Kit on both left and right side see figure 3 7 StorageLoader Installation and User Manual 15 Tandberg Data Operation and Configuration Figure 3 5 Slide the StorageLoader in Figure 3 6 Fasten the front of the from the front StorageLoader to the rack Use one M5x8 screw on both left and right side M5 thread to fasten the StorageLoader to the Pa rails backside 8 Figure 3 7 Fasten the rear of the StorageLoader to the rails How to dismount the StorageLoader from the rack Make sure that you have disconnected all the cables before you start dismounting the StorageLoader from the rack Unscrew the M5x8 screws at the back of the rack mounting kit See figure 3 7 Unscrew the M6x12 screw at the front of the rack Note that you only unscrew the lowest screw See figures 3 5 and 3 6 Slide the StorageLoader gently out of the rack Note that the StorageLoader s weight is 14 6kg Step 3 Connecting Power Cable Before connecting the StorageLoader to your host computer system you should run the self diagnostic of the unit This pr
73. word is lost Reboot Performs a hard reset of the loader 4 6 2 The Diagnostics Menu 34 Item name Description System test Starts a test where cartridges are moved randomly between magazine slots and between the drive and the magazines Move medium test Starts a test where cartridges are moved randomly between magazine slots The drive is excluded Drive test Starts a drive self test Only when supported by the installed tape drive Hardware test Runs a test of the loader hardware including the Loader internal cabling StorageLoader Installation and User Manual Tandberg Data Operation and Configuration 4 6 3 Set Password Item name Description Set Password Allows the operator to set a four digit password protection for the menu system The default password is lt O000 gt meaning the password is disabled WARNING If you set a password make sure you do not forget it If you do it can only be cleared with assistance from Tandberg Data technical support or by a qualified service technician 4 7 Cartridge Handling 4 7 1 Cartridge Slot Numbers The cartridge slots have been given numbers as follow see also Figure 2 3 Internal components of the StorageLoader Left magazine Slot 1 Slot 2 Slot 3 and Slot 4 lowest number closest to the front Right magazine Slot 5 Slot 6 Slot 7 and Slot 8 lowest number closest to the front 4 7 2 M

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