TE400 Series User Manual
Contents
1. Figure 2 Sample Channel Bank Application Release 1 0 Digium Inc Page 17 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview ASTERISK EW SERVER Figure 3 Sample IP Phone Application Release 1 0 Digium Inc Page 18 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview What is Asterisk Asterisk is the first open source telephony platform Since it runs on Linux it inherits all of the power and stability of that operating system The name Asterisk is derived from the all inclusive wildcard symbol in UNIX It is representative of the wide range of opportunities it opens for developers worldwide to create solutions which would otherwise be cost prohibitive Asterisk allows you to create a PBX solution that rivals the features and functionality of traditional telephony switches Current PBX solutions are expensive and proprietary International companies are discovering that Asterisk is cost effective low maintenance and flexible enough to handle all of their voice and data networking Using the Asterisk Appliance anyone can replace an existing small business PBX You can also utilize the appliance as an adjunct application server for conferencing voice mail or IVR Asterisk will work with most standards based2. Caution Only qualified service personnel should continue with hardware installation and configuration of the TE400 Series card Users should not attempt to perform these functions themselves Release 1 0 Digium Inc Page 26 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation PCI Slot Compatibility Check the type of card you received to be sure it is compatible with your PCI slot To determine which slot you have identify it by comparing it to those shown in Figure 9 on page 27 Slot Number 0 AGP Pro Slot 1 64 bit 5 0 volt PCI Slot 2 64 bit 3 3 volt PCI Slot 3 32 bit 5 0 volt PCI Slot 4 PCI Express Slot Figure 9 Motherboard PCI Slots Release 1 0 Digium Inc Page 27 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation The TE405P 407P card is a 32 bit 33MHz card keyed for 5 0 volt operation and works in any PCI 2 2 or higher compliant slot which supports 5 0 volts This means that in the motherboard shown in Figure 9 the TE405P 407P card will fit into Slots 1 and 3 The TE405P 407P will not fit into Slot 2 The TE410P 412P card is a 32 bit 33MHz card keyed for 3 3 volt operation and works in any PCI 2 2 or higher compliant slot which supports 3 3 volts This means that in the motherboard shown in Figure 9 the TE410P 412P card will only fit into Slot 2 The TE410P 41
3. Appendix C Glossary and Acronyms CO central office The CO houses local switching equipment All local access lines in a particular geographic area terminate at this facility which is usually owned and operated by an ILEC CPE customer premises equipment Terminal equipment which is connected to the telecommunications network and which resides within the home or office of the customer This includes telephones modems terminals routers and television set top boxes DSO Digital Signal Level 0 A voice grade channel of 64 Kbps The worldwide standard speed for digitizing voice conversation using PCM Pulse Code Modulation DS1 Digital Signal Level 1 1 544 Mbps in North America T1 and Japan J1 up to 24 voice channels DSOs 2 048 Mbps in Europe E1 up to 32 voice channels DSOs DS1 T1 E1 lines are part of the PSTN DS3 Digital Signal Level 3 T3 in North America and Japan E3 in Europe Up to 672 voice channels DSOs DS3 T3 E3 lines are not part of the PSTN DTMF Dual Tone Multi Frequency Push button or touch tone dialing Release 1 0 Digium Inc Page 53 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix C Glossary and Acronyms E1 The European equivalent of North American T1 transmits data at 2 048 Mbps up to 32 voice channels DSOs E3 The European equivalent of North American T3 transmits data at 34 368 Mbps up to 512 voice channels DSOs Equ
4. type make samples to install the default sample configuration files 4 Download the latest released version of Asterisk 1 2 18 or later Asterisk can be downloaded using ftp or http It is accessible via ftp from ftp ftp digum com pub asterisk It is also accessible via http from http ftp digium com pub asterisk 5 Expand the downloaded tarballs Substitute the version of Asterisk you are using with the XX in the command lines below tar zxvf asterisk 1 2 xx tar gz cd asterisk 1 2 xx make make install If the build fails it may be because you are missing one of the build dependencies the kernel source or development tools Feel free to contact your reseller where the card was purchased or call Digium Technical Support 1 256 428 6161 for assistance Note Complete instructions for installing Asterisk are available at www asterisk org Release 1 0 Digium Inc Page 32 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration The TE400 Series cards have a variety of configuration options This chapter provides configurations for PRI channel bank E amp M wink and finally data mode These sample configurations are provided to assist you in familiarizing yourself with the flexibility of editing the configuration files to meet your specific needs The list of possible configurations is too expansive to cover in this user manual Configurin
5. Higher bandwidth indicates the ability to transfer more data in a given time period bit The smallest element of information in a digital system A bit can be either a zero or a one bps bits per second A measurement of transmission speed across a data connection Release 1 0 Digium Inc Page 51 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix C Glossary and Acronyms broadband Broadband transmission shares the bandwidth of a particular medium copper or fiber optic to integrate multiple signals The channels take up different frequencies on the cable integrating voice data and video over one line channel A generic term for an individual data stream Service providers can use multiplexing techniques to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Category of Performance for wiring and cabling Category 5 Enhanced wiring supports signal rates up to 100 MHz but adheres to stricter quality specifications CLEC competitive local exchange carrier A term for telephone companies established after the Telecommunications Act of 1996 deregulated the LECs CLECs compete with ILECs to offer local service See also LEC and ILEC Release 1 0 Digium Inc Page 52 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon
6. Troubleshooting This chapter provides frequently asked questions as identified from Digium Technical Support and possible resolutions Multiple resources are available to obtain more information about Asterisk and Digium products These resources are listed on page 47 What do the LED colors indicate m Green Card is in sync with the far end m Yellow Card is synchronizing m Red Card is not seeing far end circuit is not up or cable is bad How do I identify which card I have using software Check your Ispci PCI device listing Boot the computer into Linux After the machine has loaded log in and execute the following lspci n Confirm your lspci PCI device listing by scanning for the following information in the output screen 0000 01 0e 0 ISDN controller Unknown device d161 xcard identifier gt In the device listing shown above lt card identifier gt will be populated with one of the identifiers listed in the table below Release 1 0 Digium Inc Page 42 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 4 Troubleshooting Table 2 Card Identifiers Model Identifier TE420B TE420 TE412P TE410P TE407P TE405P 0420 0420 0410 0410 0405 0405 A Digium TE400 Series TE420B TE420 412P 410P 407P 405P ISDN Controller should be identified If a controller is not identified then your machine is not PCI 2 2 or higher or PC
7. 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview Voice Modes PRI CPE and PRI NET NII N2 EuroISDN 4ESS AT amp T SESS Lucent DMS100 a E amp M Wink Feature Group B Feature Group D a FXO and FXS Ground Start Loop Start Loop Start with Disconnect Detect The TE 400 Series cards can be used to connect your Asterisk machine to the PSTN world your channel bank or even another PBX This is accomplished via a T1 E1 interface The cards allow Asterisk software to connect to your network creating a professional telephony environment Figure 2 shows an example of the card s primary application Release 1 0 Digium Inc Page 15 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview Asterisk y Server A Analog Phones Figure 1 Sample Legacy Phone Application Release 1 0 Digium Inc Page 16 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview uo Asterisk e Channel Bank E a Server T1 EE TI BOCOR EU Gi E T1 T D Channel Bank a Sala a Phones
8. BA DN n iini 31 Table 2 Card ldentifiers 43 Table A 1 RJ45 Telco Port Connector 48 Table B 2 Maximum Power Consumption 50 Release 1 0 Digium inc Page13 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 1 Overview The Digium TE 400 Series cards are a T1 E1 capable card series created for voice and data They support industry standard protocols including Robbed Bit Signaling E amp M Primary Rate ISDN PRD and several data modes PPP HDLC Cisco HDLC and frame relay The TE400 Series are capable of running in El T1 or JI modes They are also capable of DACSing channels from one span to another The TE 400 Series are ideal for connecting phones to a channel bank connecting to your T1 E1 switch or connecting to a legacy PBX This manual is for use with the TE420 TE420B PCI Express card as well as the 5 volt TE405P 407P and the 3 3 volt TE410P 412P Quad T1 E1 PCI cards These cards are identified collectively as the TE 400 Series cards throughout this manual Designed to be fully compatible with existing software applications and integrate fully with Asterisk Open Source PBX IVR platform the TE 400 Series cards allow many advanced call features Data Modes m Cisco HDLC a HDLC m PPP a Multilink PPP m Frame Relay Release 1 0 Digium Inc Page 14 www voipon co uk sales voipon co uk Tel
9. Card Installation 1 Check your Ispci PCI device listing Boot the computer into Linux After the machine has loaded log in and execute the following lspci n Confirm your lspci PCI device listing by scanning for the following information in the output screen 0000 01 0e 0 ISDN controller Unknown device d161 xcard identifier gt In the device listing shown above lt card identifier gt will be populated with one of the identifiers listed in the table below Table 1 Card Identifiers Model Identifier TE420B 0420 TE420 0420 TE412P 0410 TE410P 0410 TE407P 0405 TE405P 0405 A Digium TE400 Series TE420B TE420 412P 410P 407P 405P ISDN Controller should be identified If a controller is not identified then your machine is not PCI 2 2 or higher or PCI Express compatible and the card will not work with your equipment Release 1 0 Digium Inc Page 31 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation 2 Download the latest Zaptel drivers 1 2 17 or later The Zaptel drivers can be downloaded using either ftp or http They are accessible via ftp from ftp ftp digum com pub zaptel They are accessible via http from http ftp digium com pub zaptel 3 Expand the downloaded tarballs tar zxvf zaptel 1 X X tar gz cd zaptel 1 X x make make install Note If you don t already have configuration files installed you can
10. VolPon Safety Certification and Agency Approvals Safety UL 60950 1 2003 First Edition CSA C22 2 No 60950 1 03 Ist Ed April 1 2003 IEC 60950 1 2001 First Edition EN 60950 AS NZS 60950 Note Finland Norway and Sweden require that equipment using this product must be located in a Restricted Access Location RAL Telecom FCC Part 68 ANSI ITA 968 A Including Amendment Al and A2 Industry Canada CS 03 AS ACIF S016 2001 AS ACIF S038 2001 ICASA TE405P TE407P TE410P TE412P RosTest TBR4 November 1995 as amended by TBR4 A1 December 1997 TBR12 December 1993 TBR13 January 1996 Emissions Note Shielded T1 E1 J1 cables are required for compliance purposes 47 CFR Part 15 Subpart B 47 CFR Part 15 Subpart B Class B EN 55022 1998 Class B EN 55022 1998 Class B Radiated and Conducted EN 55024 1998 IEC 61000 Release 1 0 Digium Inc Page 3 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Immunity EN55024 ITE EN61000 Federal Communications Commission Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of the TE 400 Series printed circuit board is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telep
11. added at the end for transmitting a yellow alarm when all channels are in use Release 1 0 Digium Inc Page 34 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration The following is a typical setup for a telco in the US span gt 1 1 0 esf b8zs In Furope span gt 1 1 0 ccs hdb3 First Example Channel Bank The Channel Bank in this example has 24 FXS ports In this configuration the zaptel conf is set for the card to provide timing to the channel bank and fxoks is set for 24 stations Set Zapata conf to mirror the configuration with signalling fxo ks and define it for channels 1 24 etc zaptel conf span 1 0 0 esf b8zs fxoks 1 24 etc asterisk zapata conf group 1 context channelbank signalling fxo ks channel 1 24 Release 1 0 Digium Inc Page 35 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration Second Example E amp M Line In the E amp M Line configuration the zaptel conf is set for the card to take timing from the telco on E amp M with wink while zapata conf mirrors the configuration However Feat D is a type of EXM with wink that accepts DID but there are many E amp M options EXM W E amp M Feat B etc etc zaptel conf span 1 1 0 esf b8zs e amp m 1 24 etc asterisk zapata conf group 1 context incoming signalling feat d channe1 1 24 Third Example PRI By set
12. not attempt to service this card unless specifically instructed to do so Do not attempt to remove the card from your equipment while power is present Refer servicing to qualified service personnel Water and Moisture Do not spill liquids on this unit Do not operate this equipment in a wet environment Heat Do not operate or store this product near heat sources such as radiators air ducts areas subject to direct intense sunlight or other products that produce heat gt gt gt Static Electricity To reduce the risk of damaging the unit or your equipment do not attempt to open the enclosure or gain access to areas where you are A not instructed to do so Refer servicing to qualified service personnel Save these instructions for future reference Release 1 0 Digium Inc Page 9 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon TABLE OF CONTENTS Chapter 1 Overview cc ccc aan Chapter 2 Card Installation 0c eee eee eee Unpacking the Card eee eee Identifying Communication Ports TUET Selection sa mwaaah ina ahead dag eee oe a Identifying Multiple Cards Connecting Timing Cables PCI Slot Compatibility Hardware Installation Software Installation Chapter 3 Configuration 02 06 62 sce PARADA
13. of a phone company s large central switching office Example Asterisk PCI peripheral component interconnect A standard bus used in most computers to connect peripheral devices POP point of presence The physical connection point between a network and a telephone network A POP is usually a network node serving as the equivalent of a CO to a network service provider or an interexchange carrier POTS plain old telephone service Standard phone service over the public switched telephone network PSTN This service provides analog bandwidth of less than 4 kHz PPP point to point protocol Type of communications link that connects a single device to another single device such as a remote terminal to a host computer PSTN public switched telephone network A communications network which uses telephones to establish connections between two points Also referred to as the dial network QoS quality of service A measure of telephone service as specified by the Public Service Commission Release 1 0 Digium Inc Page 57 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix C Glossary and Acronyms RJ11 A six pin jack typically used for connecting telephones modems and fax machines in residential and business settings to PBX or the local telephone CO SIP Session Initiation Protocol An IETF standard for setting up sessions between one or more clients It is currently the leading
14. vee eee een Configuring T1 E1 Lines Testing Your configuration Chapter 4 Troubleshooting cece eee eee eee Appendix A Pin Assignments 00 cee eee eee eee Release 1 0 Digium Inc www voipon co uk sales voipon co uk Tel 44 0 1245 808195 ikea gba 40 Page 10 Fax 44 0 1245 600030 Table Of Contents Appendix B Specifications 0 07 00 IUI 49 Appendix C Glossary and Acronyms 2 eee eee eee eee eee 51 Release 1 0 Digium Inc Page 11 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 List of Figures Figure 1 Sample Legacy Phone Application 16 Figure 2 Sample Channel Bank Application 17 Figure 3 Sample IP Phone Application 18 Figure 4 TE405P Card ni ka ee 22 Figure 5 TE420 Card 2 23 Figure 6 TVET Jumpers saaan RG KE pena hon bards GL ARYA 24 Figure 7 Ident Wheel er 25 Figure 8 Timing POS 44 paka mamay 7 LALA denan SAAN REES 26 Figure 9 Motherboard PCI Slots 27 Figure 10 Insert the Card 29 Figure 11 dmesg Screen Capture 40 Release 1 0 Digium Inc Page 12 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 List of Tables Table 1 TE400 Series Cards 6 Table 1 Card Identifiers lt i paan hha
15. 2P will not fit into Slots 1 or 3 The TE420 TE420B card is a PCI Express card Slot 4 illustrated above isa 1 lane X1 PCI Express compliant slot The TE420 TE420B will work in any PCI Express compliant slot including lane lengths X4 X8 and X16 This means that in the motherboard shown in Figure 9 the TE420 TE420B will only fit into Slot 4 The TE420 can not be used in Slots 1 through 3 Release 1 0 Digium Inc Page 28 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Hardware Installation 1 Now that you are acquainted with the cards power down your computer and unplug it from its power source 2 Attach a static strap to your wrist and open the case 3 Check the jumper setting to ensure it matches your equipment configuration Setting the jumper with the switch on enables the ports for E1 Setting the jumper with the switch off enables the ports for T1 4 Remove the bracket place holder and insert the card into the PCI or PCI Express slot See Figure 10 for an example of card installation Figure 10 Insert the Card 5 Replace the cover to your computer 6 Plug all TI or El equipment cables into the RJ45 ports as needed Note It is recommended that you use shielded cables Release 1 0 Digium Inc Page 29 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation C
16. 420 PCI E X1 compliant with PCI E X1 1 0 or greater Environment Temperature 0 to 50 C 32 to 122 F operation 20 to 65 C 4 to 149 F storage Humidity 10 to 90 non condensing Release 1 0 Digium Inc Page 49 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Appendix B Specifications Hardware and Software Requirements 800 Mhz Pentium III or better 64MB RAM Available PCI TE405 41 or PCI E TE420 Slot Table B 2 Maximum Power Consumption Model Power TE420B 3 3V 5 Watts TE420 3 3V 2 5 Watts TE412 3 3V 3 0 Watts 5V 0 5 Watts TE410 3 3V 2 0 Watts 5V 0 Watts TE407 3 3V 3 0 Watts 5V 0 5 Watts TE405 3 3V 2 0 Watts 5V 0 Watts Release 1 0 Digium Inc Page 50 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix C Glossary and Acronyms ANSI American National Standards Institute An organization which proposes and establishes standards for international communications asynchronous Not synchronized not timed to an outside clock source Transmission is controlled by start bits at the beginning and stop bits at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as it travels over a wire bandwidth The capacity to carry traffic
17. I Express compatible and the card is not working with your equipment I can t receive DID calls even though I have it enabled in extensions conf Your telco might be sending calls with a method you are not expecting 1 Check the method being used by attempting the following in your line context _x 1 noop My DID Matches as EXTEN 2 Then type reload in the Asterisk console and call in You should see the DID come in on your T1 E1 line Page 43 Digium Inc Release 1 0 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 4 Troubleshooting My D Channel seems to go up and down Check to be sure you have set your timing parameters correctly Also check the common causes of problems for a T1 See the Common Fixes for all cards page 46 I have trouble dialing out It seems that one type of dialing works local long distance international but another does not Check your pridialplan variable and be sure that you are dialing using the method your telco is expecting I am having trouble receiving DID information over E amp M Try the other types of E amp M featd featb etc to match the method your telco is using to stream information I am having issues with my PRI How can I see the messages coming across my D channel Enter the following command PRI debug span X where x is the port from which you are connected This command will show you the PRI mess
18. IP telephone handsets and software Analog phones and ADSI screen phones are also supported Release 1 0 Digium Inc Page 19 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation This chapter provides the following information Unpacking the Card on page 21 Identifying Communication Ports on page 22 T1 E1 Selection on page 24 Identifying Multiple Cards on page 24 Connecting Timing Cables on page 25 PCI Slot Compatibility on page 27 Hardware Installation on page 29 Software Installation on page 30 Note The TE400 Series card installation instructions are written so that they will apply to any card in the series Examples and card specific information are included as needed Release 1 0 Digium Inc Page 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Unpacking the Card When you unpack your card carefully inspect it for any damage that may have occurred in shipment If damage is suspected file a claim with the carrier and contact your reseller from which the card was purchased or Digium Technical Support 1 256 428 6161 Keep the original shipping container to use for future shipment or proof of damage during shipment Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves Shipment Inspection The foll
19. Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility 3 Configuration Provides examples for configuring dial plan options 4 Troubleshooting Explains resolutions to common problems and frequently asked questions pertaining to card installation and usage Pin Assignments Lists the connectors and pin assignments B Specifications Details card specifications Glossary and Defines terms related to this product Acronyms Release 1 0 Digium Inc Page 7 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Symbol Definitions Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed To reduce the risk of damage or injury follow all steps or procedures as instructed The ESD symbol indicates electrostatic sensitive devices Observe precautions for handling devices Wear a properly grounded electrostatic discharge ESD wrist strap while handling the device b gt gt The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations To reduce the risk of damage or injury follow all steps or procedures as instructed Release 1 0 Digium Inc Page 8 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Important Safety Instructions User Cautions Servicing Do
20. ages coming across your D channel for that message Release 1 0 Digium Inc Page 44 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 4 Troubleshooting I am still having problems and the telco tells me it is my equipment The first thing to do in this situation is to test your equipment 1 Plugin a loopback cable A loopback cable is a cable that has pin 1 going to pin 4 and pin 2 going to pin 5 Plug the cable into the span and wait for its LED to turn green 2 Stop Asterisk and edit zaptel conf by removing the lines defined for your card and replacing them with the following span gt 1 0 0 esf b8zs clear 1 24 Or if you have an E1 span span gt 1 0 0 ccs hdb3 clear 1 31 3 Navigate to your zaptel source directory and type make tests Followed by patlooptest dev zap 1 60 The first argument in the patlooptest command is the device for the channel number you want to test You should always test the first channel of a span The second argument is the duration in seconds to run the test Page 45 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 4 Troubleshooting This runs a pattern looptest for 60 seconds If you receive any failures it is possible you have a bad card and will need to call Digium Technical Support 1 256 428 6161 Common Fixes for all cards 1 Check to see
21. aution This unit must be connected to the Telecommunications A N Network in your country using an approved line cord e g for Australia use only line cords complying with ACA Technical Standard TS008 Caution N This unit must be connected only to the appropriate Telecommunications Network port as approved for use in your specific country Software Installation The card is only supported under Linux Digium Inc recommends Debian Fedora and Red Hat however all other distributions are supported by Digium Technical Support Digium hardware requires drivers and libraries that are integrated with the Linux kernel You can obtain the source code from ftp digium com Detailed instructions are provided in this section To install software for your TE400 Series card you will need a Full Linux kernel 2 6 or later source code m Development libraries and headers for libncurses only necessary for Asterisk m Development libraries and headers for zlib and openssl m If you are using the 1 2 x series of Asterisk and Zaptel you will need Asterisk 1 2 18 or newer and Zaptel 1 2 18 or newer If you are using the 1 4 x series of Asterisk and Zaptel you will need Asterisk 1 4 4 or newer and Zaptel 1 4 3 or newer If you are using Asterisk Business Edition you will need version B 2 or newer Release 1 0 Digium Inc Page 30 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2
22. ce Support Program covers all Digium hardware and the complete Asterisk software suite Through this program you can be at ease knowing that your business will always have access to the Asterisk experts To obtain a quote for maintenance please contact Asterisk Express sales at 1 256 428 6060 or express digium com Page 47 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Appendix A Pin Assignments All four ports on the TE400 Series card bracket are 8 pin RJ45 ports The pin assignments are identified in Table A 1 Table A 1 RJ45 Telco Port Connector Pin Description 1 Rx 2 Rx Bina 3 Not used 4 Tx 5 Tx nie 6 Not used q Not used 8 Not used Release 1 0 Digium Inc Page 48 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix B Specifications This appendix provides specifications required environmental conditions and maximum power consumption for the Asterisk Appliance card Physical All Cards Size 5 x 3 75 x 0 63 12 7 x 9 53 x 1 6 cm PCB size does not include the PCI bracket Weight 3 5 oz 100gm Without Echo Cancellation Module Interfaces Local Loop Access E1 T1 J1 PRI RJ45 TE405 410 PCI Bus 3 3V or 5V bus slot half length slot minimum size 33MHz minimum bus speed compliant with PCI 2 2 or greater TE
23. digiumi Asterisk TE400 Series TE420B TE420 412P 410P 407P 405P User Manual Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 digium Asterisk Digium Inc 2007 All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Digium Inc Digium Inc has made every effort to ensure that the instructions contained in this document are adequate and error free The manufacturer will if necessary explain issues which may not be covered by this documentation The manufacturer s liability for any errors in the documents is limited to the correction of errors and the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Adobe and Acrobat are registered trademarks and Acrobat Reader is a trademark of Adobe Systems Incorporated Asterisk and Digium are registered trademarks and Asterisk Business Edition AsteriskNOW AsteriskGUI and Asterisk Appliance are trademarks of Digium Inc Any other trademarks mentioned in the document are the property of their respective owners Release 1 0 Digium Inc Page 2 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030
24. ed to implementing a reasonable and affordable Computer Telephony platform into the world marketplace Release 1 0 Digium Inc Page 59 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030
25. following modprobe command modprobe wcte4xxp ztcfg vv dmesg screen import drivers usb input hid core c v2 0 15B HID core driver usb 1 2 USB disconnect address 2 usb 1 2 1 USB disconnect address 3 Stopped TE4XXP Turned off DMA ACPI PCI interrupt 0000 00 0c 0 A gt GSI 10 level low gt IRQ 10 Found TE4XXP at base address f4001400 remapped to c8883400 TE4XXP version c01a0164 burst OFF slip debug OFF FALC version 00000005 Board ID 00 Reg 0 OxO1FFFIOO Reg 1 OxO1FFFO0O Reg 2 OxfFFFFFFF Reg 3 9x00000000 Reg 4 0x0000fF00 Reg 5 0x00000000 Reg 6 OxcOLa0164 Reg 7 0x00001000 Reg 8 9x00000000 Reg 3 Ox00F FOOFF Reg 10 0x00000000 TE4XXP Launching card 0 TE4XXP Setting up global serial parameters Found a Wildcard Wildcard TE405P 2nd Gen herbie Figure 11 dmesg Screen Capture Note Output as shown above may vary depending on the TE400 Series card you use Release 1 0 Digium Inc Page 40 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration 2 Run zttool from the command line and see if the span turns green for each span you have connected zttool 3 Execute the following Asterisk command to see if the span came up successfully asterisk asterisk vvvr Release 1 0 Digium Inc Page 41 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 4
26. g T1 E1 Lines 1 Begin by opening the zaptel conf file from the etc asterisk directory 2 Configure the SPAN Map For each T1 E1 you are using you will need to define a span The SPAN map includes defining the SPAN number timing line build out framing and coding Configuration details for each of these items is explained in this section span gt NUMBER TIMING LINE BUILD OUT FRAMING CODING Number This is the port the span is plugged into Port 1 being the furthest span from the PCI bus The port numbers are noted on the PCI bracket Release 1 0 Digium Inc Page 33 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration Timing Determines whether the card provides timing 0 takes timing 1 takes backup span timing 2 provides backup span timing 3 and so on Only one span can be defined to take timing and it defines timing for the rest of the card spans Line Build Out For most setups the line build out is 0 0 db CSU 0 133 feet DSX 1 133 266 feet DSX 1 266 399 feet DSX 1 399 533 feet DSX 1 533 655 feet DSX 1 7 5db CSU 15db CSU 22 5db CSU IN UA BB O N KF O Framing TI utilizes framing set for D4 SF or ESF E1 utilizes CAS or CCS Coding T1 coding can be AMI or B8ZS E1 coding can be AMI or HDB3 E1 can also have the extra flag CRC4 at the end for CRC4 checking Yellow flag can also be
27. hone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA If the TE 400 Series causes harm to the telephone network the telephone company may notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience problems with the TE 400 Series contact Digium Inc 1 256 428 6161 for repair and or warranty information If the equipment is causing harm to the telephone network the telephone Release 1 0 Digium Inc Page 4 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 company may request that you disconnect the equipment until the problem is resolved FCC Part 15 This device complies with part 15 of FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Ind
28. if X windows is running by entering the following ps aux grep X If X windows is running stop the application since it may cause a conflict with Asterisk 2 Check to see if your hard drives are running with DMA levels set Perform an hdparm on your hard drive interface If you are still having problems contact your reseller where the card was purchased or Digium Technical Support 1 256 428 6161 How can I enable more features To view all of the options available to add to your dial plan type the following command from within Asterisk show applications Digium also offers services to help configure and add features you might need Contact Digium Technical Support 1 256 428 6161 for more information Release 1 0 Digium Inc Page 46 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 4 Troubleshooting Where can I find answers to additional questions There are several places to inquire for more information about Asterisk Digium products 1 Digium Technical Support 1 256 428 6161 or Toll Free in the U S 1 877 546 8963 is available 7am 7pm Central Time GMT 6 Monday Friday 2 Asterisk users mailing list asterisk org lists digium com 3 IRC channel asterisk on irc freenode net Maintenance Support Program Digium is dedicated to supporting your Asterisk system by offering full technical support through our Maintenance Support Program The Maintenan
29. ivalent to 16 E1 lines EMI Electromagnetic Interference Unwanted electrical noise present on a power line full duplex Data transmission in two directions simultaneously FXO Foreign Exchange Office Receives the ringing voltage from an FXS device FXS Foreign Exchange Station Initiates and sends ringing voltage G 711 The International Telecommunications Union recommendation for an algorithm designed to transmit and receive mulaw PCM voice and A law at digital bit rate 64 Kbps This algorithm is used for digital telephone sets on digital PBX Release 1 0 Digium Inc Page 54 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix C Glossary and Acronyms G 729 An International Telecommunications Union standard for voice algorithm H 323 An International Telecommunications Union standard for multimedia communications over packet based networks IAX Inter Asterisk eXchange A VoIP protocol used by Asterisk It is used to enable VoIP connections between Asterisk servers and between servers and clients that also use the IAX protocol i LBC internet Low Bitrate Codec A free speech codec used for voice over IP It is designed for narrow band speech with a payload bitrate of 13 33 kbps frame length 30ms and 15 2 kbps frame length 20 ms ILEC incumbent local exchange carrier The LECs that were the original carriers in the market prior to the entry of competiti
30. on and therefore have the dominant position in the market interface A point of contact between two systems networks or devices Release 1 0 Digium Inc Page 55 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix C Glossary and Acronyms ISO International Standards Organization LED light emitting diode Linux A robust feature packed open source operating system based on Unix that remains freely available on the internet It boasts dependability and offers a wide range of compatibility with hardware and software Asterisk is supported exclusively on Linux loopback A state in which the transmit signal is reversed back as the receive signal typically by a far end network element MGCP Media Gateway Control Protocol multiplexing Transmitting multiple signals over a single line or channel FDM frequency division multiplexing and TDM time division multiplexing are the two most common methods FDM separates signals by dividing the data onto different carrier frequencies and TDM separates signals by interleaving bits one after the other MUX multiplexer A device which transmits multiple signals over a single communications line or channel See multiplexing Release 1 0 Digium Inc Page 56 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix C Glossary and Acronyms PBX private branch exchange A smaller version
31. owing items are included in shipment of the TE400 Series m TE400 Series card TE405P 407P 410P 412P 420 420B Release 1 0 Digium Inc Page 21 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Identifying Communication Ports The TE400 Series cards consists of four RJ45 ports and four status LEDs The ports are used for connecting T1 E1 or JI cables Refer to Figure 4 on page 22 or Figure 5 on page 23 to locate the ports and LEDs Timing Port Status LEDs Jumpers Ident Wheel nG 2 2 Connector Figure 4 TE405P Card Release 1 0 Digium Inc Page 22 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Timing j Port 2 PR 3 ke k Status Ag LEDs Jumpers Ident Wheel xpress Connector Figure 5 TE420 Card Release 1 0 Digium Inc Page 23 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation T1 E1 Selection The card includes a row of jumpers to select either T1 or El mode for the spans An example of the jumpers from the TE 405 card is shown in Figure 6 The T1 E1 mode in most cases is set at the distributor before shipment You may want to check the setting to be certain they are set for your specific use Figure 6 T1 E1 Jumpers Identifying Multiple Cards If multiple TE400 Serie
32. s cards are installed in the same machine then the Ident wheel can be used to control the order the cards are recognized The click wheel switch with the word Ident printed above it can be set to a different number for each installed card This number adjusts the order in which the driver recognizes the card For example set the first card Ident wheel to 0 set the second card Ident wheel to 1 and so on The Ident wheel is shown in Figure 7 Release 1 0 Digium Inc Page 24 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Figure 7 Ident Wheel Connecting Timing Cables The timing port allows up to four TE400 Series cards to share the same sync timing source from the T1 line provider or provide a consistent sync source across multiple cards This is a useful feature for data and fax modes and some voice applications to prevent corruption due to timing slips on the second third or fourth TE400 Series PC cards To utilize this feature daisy chain the P1 connector between each TE400 Series card using the Digium 4 position timing cable See Figure 8 on page 26 for an example Enable this feature in the drivers using the timingcable 1 switch when the drivers are loaded modprobe wcte4xxp timingcable 1 Release 1 0 Digium Inc Page 25 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation
33. signaling protocol for Voice over IP gradually replacing H 323 T1 A dedicated digital carrier facility which transmits up to 24 voice channels DS0s and transmits data at 1 544 Mbps Commonly used to carry traffic to and from private business networks and ISPs T3 A dedicated digital carrier facility which consists of 28 TI lines and transmits data at 44 736 Mbps Equivalent to 672 voice channels DSOs TDM time division multiplexer A device that supports simultaneous transmission of multiple data streams into a single high speed data stream TDM separates signals by interleaving bits one after the other telco A generic name which refers to the telephone companies throughout the world including RBOCs LECs and PTTs Release 1 0 Digium Inc Page 58 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Appendix C Glossary and Acronyms tip and ring The standard termination on the two conductors of a telephone circuit named after the physical appearance of the contact areas on the jack plug twisted pair Two copper wires commonly used for telephony and data communications The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle V volts VolP Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol Zaptel Zap Zapata Telephony Project dedicat
34. state of too much flux The following data modes are described in this section WAN Interfaces Support Generic HDLC Layer Cisco HDLC support 2 Rebuild and reboot into your kernel 3 Uncomment the following line in zconfig h of the Zaptel package define CONFIG ZAPATA NET If you are using a kernel prior to 2 4 19 also uncomment this line define CONFIG OLD HDLC API Release 1 0 Digium Inc Page 38 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration Rebuild Zaptel including the creation of the SetHDLC utility make sethdlc new use make sethdlc for kernels 2 4 19 and prior make install 4 Load and configure your driver modprobe wcte4xxp ztcfg 5 Use sethdlc to bring up the interface sethdlc hdic0 cisco or for old style make sethdlc instead of sethdic new use sethdlc hdic0 mode cisco 6 Assign the interface an address ifconfig hdlc0 192 168 0 1 netmask 255 255 255 0 7 The interface may be addressed as any other networking interface i e ethO in Linux Release 1 0 Digium Inc Page 39 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration Testing Your configuration 1 Load Zaptel drivers into the kernel using the program modprobe The appropriate driver for the TE400 Series cards is wcte4xxp Users in all countries except Australia should use the
35. ting the card to take timing in zaptel conf you acquire 23 b channels and voice channels with channel 24 as the data transport For Asterisk define PRI CPE so it is the client side Define the switch type you are connecting to as national There are several options for the switch type including 5ESS 4ESS and NI1 You will then have 23 voice channels for Asterisk Release 1 0 Digium Inc Page 36 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration PRI T1 etc zaptel conf span 1 1 0 esf b8zs bchan 1 23 dchan 24 etc asterisk zapata conf group 1 signalling pri cpe switchtype national context incoming channel 1 23 PRI E1 etc zaptel conf span 1 1 0 ccs hdb bchan 1 15 17 31 dchan 16 etc asterisk zapata conf group 1 signalling pri cpe switchtype euroisdn context incoming channe1 1 15 17 31 Release 1 0 Digium Inc Page 37 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration Fourth Example Data Mode Data mode is a little different than the other options The zaptel conf is configured as follows etc zaptel conf span 1 0 0 esf b8zs nethdlc 1 24 1 Instructions for Cisco HDLC Compile kernel with HDLC support Note We suggest that you use either a Kernel version of 2 4 20 or less or a Kernel of 2 6 8 or greater The HDLC implementation in the interval kernels is in a
36. ustry Canada Compliance Information Notice The Industry Canada label applied to the product identified by the Industry Canada logo or the IC in front of the certification registration number indicates that the Industry Canada technical specifications were met Release 1 0 Digium Inc Page 5 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Introduction to TE 400 Series Documentation This manual is a user guide for Digium s TE 400 Series cards The Digium TE 400 Series cards are a T1 E1 capable card series created for voice and data The cards in this series are as follows Table 1 TE400 Series Cards Model Features Type TE420B 3 3 volt 4 Ports Echo Cancellation PCI Express TE420 3 3 volt 4 Ports PCI Express TE412P 3 3 volt 4 Ports Echo Cancellation PCI 2 2 TE410P 3 3 volt 4 Ports PCI 2 2 TE407P 5 0 volt 4 Ports Echo Cancellation PCI 2 2 TE405P 5 0 volt 4 Ports PCI 2 2 Release 1 0 Digium Inc Page 6 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Document Organization The TE400 Series user s guide is organized in the following manner Chapter z a per Title Description Appendix 1 Overview Identifies the features of the card you received This chapter covers applications and uses of the TE 400 Series cards in the real world 2 Card Installation
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