CyberSentinel User Manual
Contents
1. Use the dropdown to choose the user that has the settings that you wish to copy Then press the Copy button The users will now have the same settings If you make changes to the first account they will not be automatically copied so you would have to copy them again 28 Recommended User Settings You can change the settings for your suitable for their ages and interests users so that they are This table shows all the settings with recommended values for normal use for a child and for a teenager You can change them depending on the circumstances of each child aa aia On The icon is visible on the screen and warnings are displayed Used if you do not want the user to know that they are being monitored Used if you want to stop CyberSentinel monitoring for this user The user is allowed to use Chat and it is not recorded Internet Chat is On Monitored E Not allowed unmonitored The user can chat but the conversations are recorded so you can view them use The user is not allowed to use chat at all 29 Check for blocked words every Website logging is Word Library Site libraries Use scanning Computer Quota Time 10 150 seconds Checked 0 24 hours This is the time between scans of the screen to check for bad words Records the websites that are being visited by the user and the amount of time that is spent on them Each of the wor2. Store and forward Text only If this is checked restrictions are applied Violations are recorded and Web use logged even if the computer is not Text and Image connected to the internet Website Logging is On off 19 Step 6 Display the Word Libraries In the user settings window choose the Word Library tab 4 Eiianice b Copy all settings from administrator Be Summary for janice b e What to do if I have seen something bad 0 woro Word Library iltametm CyberSentinel Word Libraries My Monitored Word Library Word Category Monitor ose My Monitored Words Td My Allowed Words a Pornography LS Time Management Drugs Strangers v Self harm al Edit Profanity Racism Acronyms Hate Violence Step 7 Monitor a special word You will probably not want to have to type profanities for testing we imagine so we advise that you use a word for testing that is unusual but otherwise inoffensive e g princess or dummy Add your test word to My Monitored Word Library by clicking on the Edit button and then adding the word to the Blocked Words list Use the OK button to save the contents and exit the page Custom Word Libraries Li ma p lt My Monitored Words d oe M Enter a personal list of words or phrases that you want to monitor and scan for Enter a lis If these words are used or appear onscreen they will trigger a screen captur
3. Machines Total 5 PC Name DELL S SL DELL SSL MUM Pi_ TESTPC WISER Pit Total 5 J Page lofi gt Active CRTC RIC oO Inactive ORTORE REO Page lofi gt 50 bo page ES Last Server Communication 13 Jan 09 13 20 20 10 Feb 09 15 12 39 17 Feb 09 18 23 21 11 Feb 09 10 44 36 13 Jan 09 12 29 09 50 bo page ES 24 How to Add a User to CyberSentinel Each user account on a computer with CyberSentinel installed has a matching user file in your account on the CyberSentinel database If the user is not already known to CyberSentinel because you have just installed the software or just created a new user a new file is created You can pre create a new user account with the required settings before a user logs in to the computer after you have installed CyberSentinel making sure that you only get the data that you want for each child Step 1 Select Settings tab Step 2 Choose the Users tab Q CyberSentinel J Messages Reports O Acceptable Use Policy E Account Details Qi 5 Account Details ai Machines amp Users User Name Configuration Settings administrator 4 Edit E Delete james f Edt J Delete janice b 4 Edit Ty Delete Step 3 Add the user name Step 4 Select the Add button The name has been added to your account and is now displayed in the list of all users 25 How to delete a user from CyberSentinel If details
4. https console cybersentinel co uk Cw https console cybersentinel co uk AY customize Links 7 Life in the United King Q cubersentinel E Console Login Forgot your Password Type your account Id and password that you used to register your account into the boxes Note that if you have forgotten your password you can click on the forgot password link to reset Press the Login button to go to your Home screen containing a summary of the recent computer activity occurring on your computers Removal of CyberSentinel Software CyberSentinel software can be removed from the home computer at any time The administrative logon for CyberSentinel must be used to allow removal of the software You will have to remove the software from all computers individually Step 1 Open the Control panel Step 2 Open Add Remove programs Step 3 Locate cybersentinel exe in the list and click on it Select the remove option and the password dialog will be displayed Step 4 Enter your Account Id and password for CyberSentinel that you would use to access the console Client software removal will begin immediately if the correct details are entered The completion dialog is displayed when this has finished Step 5 Select Finish to exit the program The client software has now been removed from this computer Repeat this procedure on other computers where you have installed the home software Explor
5. Chat logging how 45 viewing the logs 64 Configure user account 20 Console login 17 CyberSentinel description 6 CyberSentinel icon what does it mean 43 Download to another computer 16 Emails can change my address 41 send a capture email 40 summary report 70 Embedded words 37 Family data logs Summary 59 Glossary 72 Hardware requirements 13 Installation hardware requirements 13 Home computer 12 Process 14 Software requirements 13 Testing 19 what machines are using 25 Invisible mode 43 license validity 71 Messages 73 Audit logs 68 Monitored words 39 Offline settings 46 Password changing 42 Remove CyberSentinel 18 Reports configuring reports 66 further processing 67 Software requirements Operating system 13 Store and forward 46 Suspended Mode 43 Testing capture reports 23 web logging 24 text only captures 46 Unembedded words 37 User data logs capture logs 63 chat logs 64 summary 67 web logs 65 Users Add a user 27 configure settings 29 Delete a user 28 recommended settings 31 Visible mode 43 Warning dialog 50 Web logging data recorded 44 how 44 testing 24 viewing the log 65 Website categories compared to word libraries 57 configuring 47 definition 50 setting 52 Why use 10 Website scanning description 8 Word libraries compared to website categories 57 configuring 33 74 description 36 what is in them 35 Why
6. Send me details about future CyberSentinel products and services j ail E Email a summary report after captures The capture summary report will be sent to you from notification cybersentinel co uk D oae Another dialog box appears when you click on Change Password Enter the required details here and use Save to confirm me Change Password Enter your current password and then choose your new password Enter your Old Password Enter your Mew Password Re type your Mew Password Cancel 65 Audit Messages Every time you perform an administration task on the CyberSentinel Console an entry is made to an audit log These are viewable in the Messages tab ges Reports P gt Acceptable Use Policy ieee 9 CyberSentinel a Home 8 Settings a Messa so zm Messages Server Messages License Messages 2 Messages Page 1of 1 Go to page feat e License valid for 5 machines e License expires on 23 Apr 10 A new support suite is now available with knowledgebase troubleshooter and online support facility please check it out Buy or renew your CyberSentinel license online 2 Messages Page lofi Go to page Delete 22 Activities Page 1of5 gt Go topage __ Recent Activities E Date amp Time Particulars Delete 03 Nov 09 11 04 00 You changed the Family Acceptable Policy display status Ej Delete F 03 Nov 09 10 38 00 You have changed the Site library ca
7. This saves a lot of problems in establishing the account but it means that if you change your email address it is no longer in step We cannot change your Account ID but we do allow you to change the email address that is used to send summary reports and occasional other emails Q CyberSentinel A A rae te uP L Home E Settings ome Messages Reports lt gt Acceptable Use Policy EA Settihgs amp Account Details 3 Account Details gil Machines Account Name cheer Email demo forensicsoftware co uk GD Users __ _ ________ neea Sa Change Password W Send me details about future CyberSentinel products and services Tall _ Email a summary report after x Captures The capture summary report will be sent to you from notification cybersentinel co uk Enter the new email address in the field provided and use the Update button to confirm The new address will take effect immediately Remember this new address is will required to sign back into the CyberSentinel Console when you visit again 64 How do I change my password You can change your account password in the Account Settings page Q Cuber Sentinel bd Settings E Settings Account Details Reports gt Acceptable Use Policy me a Messages Account Details 1 ak j Lal al Madhines Account Name demo forensicsoftware co uk amp Users Email Change Password W
8. anywhere word or phrase will trigger a violation if it is contained within another word as well as if it occurs separately A word or phrase tagged as whole only triggers a violation if discovered as a separate word The table below illustrates whether a violation would be triggered for the word man in the following examples Example text Whole word Detect anywhere The man walked down the road Yes Yes www demanding com My Grandma never forgets my birthday Note that even for detect anywhere words there can be no Spaces in the word To indicate that the word is to be detected anywhere select the word in the list and choose the top option Remove Words Select a word on the list and press the remove button to take it off the list Use the Remove All button to completely clear the list Get Word List This feature allows you to import the current list of words from a text file This is useful if you want to retrieve a list created by another user Save Word List You can also save your own list of words to a file so that you could distribute it to another user 36 How often should the word monitor work In the User settings page you can control how often the screen is scanned for monitored words a amp james Copy all settings from administrator A on User Settings ob User Settings a On the Computer CyberSentinel is Ted Word Library Completely off Ee We
9. bbc co uk a e E Click to Enlarge 4 E Click to Enlarge 4 Word Step 3 Select the relevant tab If you want to see more information then use the file tabs to open a more detailed log of data Captures Real time screen captures indicating possible improper use grouped according to category Chat Text recording of any chat conversations using MSN or other chat clients between any chat ids that are used while that user is logged in Web Logs of all the web sites visited by the user showing the time spent 97 Viewing Capture Data Remember that captures can be unpleasant to view If you see a capture that really worries you and you do not know what to do about it click on the link What to do if you see something bad for help administrator Update settings Summary Chat Logs Web Logs Word Library No of Captures E check Uncheck All What to do if Ihave seen something bad Acronyms 10 Total 10 Page 1of2 gt Go to page Pornography 10 Self Harm Lo u Drugs 1 Hate Violence 0 ni amd Racism le gt Strangers 0 a s ee C A ee D A O Profanity Click to Enlarge Click to Enlarge Click to Enlarge My Blocked Word Library Word Word Word User administrator User administrator User administrator All Libraries 25 ier The Captures that have been taken while the selected user is logged in to the computer are stored again
10. delete them straight away if they are of no concern 4 Recent Messages These are a few messages that you may be interested in regarding your account including details of you license and any product maintenance that may be occurring 55 The User Summary Data Step 1 Choose the User The User names in the Family Summary page are links to Summary pages for each user that has an account on your computers Click on the link to select the user you wish to view Q CyberSentinel Feme ee Home Settings m a 8 Summary update Settings i e Mess Name No of Captures for last week administrator 25 snc Se AEE AAA EAA E nner erat a tre pets ane Sisal Sa ae Eee ee ee ee ee ee ene eae oe You will be navigated to a file for that user s data The landing page is a summary for that user Step 2 Look at the summary Often all the information that you need is contained in the Summary page for the user You can easily see what websites are being visited and the captures If you wish to change the users settings you can easily use the Update Settings link next to the users name 56 9 CyberSentinel AN 7g fA Home 3 Settings ow Messages Reports Acceptable Use Policy P Web Logs Newt Most Visited Sites gt Recent Chat Logs a Recent Captures of administrator www google co uk No Chat Logs Pair Available Enso E Fl check Uncheck Al ed Bae SPE i news
11. determine your own rules for your family and enter them in the language that is familiar to everyone There is a link in the screen to a website with some suggestions for AUPs that other families have used When you have worked out the rules for your family then follow these steps to write it up Step 1 Select the Acceptable Use Policy button on the top menu G cubersentinel AN X7 ch Home 4 Settings Aen Messages Repor S Acceptable Use Policy ia gt Acceptable Use Policy This policy will be displayed depending upon the selection below Display at each login Never Display Policy Title CyberSentinel Acceptable Usage Policy Please type in below to edit the policy Font Size x Normal x amp BZU FEB FE itt B I Agree to use the computer in a suitable way Step 2 Type in the text that you expect everyone in your family to follow when using the computer Step 3 Tick the box to say whether this should be displayed at each login Note There is a limit of 5000 characters for the AUP text so that it fits on one screen Use the Update Policy button at the bottom of the screen to confirm the new entry See here for a more formal description of an AUP 53 The Family Summary Data This main display contains a summary of all the information in the CyberSentinel database recorded for everyone using your family computers It is the first pa
12. of a user are no longer required then the user account and all data associated with it can be deleted from the database by Step 1 Select Settings tab Step 2 Choose the Users tab Q CuberSentinel a Home Messages bed Reports lt gt Acceptable Use Policy E Account Details jor User 5 Account Details Add User Katherine ELI Machines a Users User Name Configuration Settings administrator Edit Ej Delete james f Edt janice b 4 Edit fy Delete Step 3 Delete the user Select the Delete link next to the user name that you would like to remove Then confirm the delete from a popup window and the user is removed 26 How to copying settings from one user to another This feature allows you to copy the settings of one user to one or more of the other users that exist This can be useful when configuring many users at once Existing settings will be overridden Step 1 go to the Settings tab Step 2 choose the Users tab Messages Reports S Acceptable Use Policy E Account Details Q 5 Account Details Add User Name Add al Machines User Name Configuration Settings d administrator rr Edit ig Delete james i Delete janice b f Edit fy Delete Name 4 Edit y Delete Step 3 Edit the user s settings Select the Edit button next to the user that you wish to assign the new settings to Step 4 Copy 2 Select User james
13. one user to anothet sseeeeeseee 27 Recommended User SettingS ssccccscssssssseeeeeeececeesseneeeeeeeeeessseeeeees 29 Configuring a user s Monitored Words ccccccssseeseseeeeeeeeeeeeeneeeeeeeeennes 31 What is in the Word libraries cccseeeeesssseesseeeeeeseeeeeenseeeeeeneeeenseeeeees 33 IMG IMIY WONG LIDIFANIGS escroa aaa ae aaa E 34 How often should the word monitor work s ssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnn 37 Different CyberSentinel modes cccsseceeeeeeeeeeeeeeeeseeeeeeeeeennseeeeeseeees 38 FIOW 10109 WeDSHES orriren eaa ccc Eaa aaa E aa RaO aa 39 FIOW 10 Log INTERNET Chat aiopii aA 40 Ofline SEINO S sisccesecers arte torceecelanseececucetecait ved AEA 41 Configuring a User s Web Safety ccccccssssseeseeeeeeeeceessnseeeeeeeeeeeees 42 Website filtering by library categories ccceesseeesseeeseenseeeeseeeneees 45 Website and word scanning differences ccscesssssesseeeeeeesseeesseeeees 46 Using Website Category Scanning cccccccsssssssssssseeeeeeeeeeeeeeeeees 47 TIMMG ManaGe Me Mt cuia a ela eed 50 Setting up an Acceptable Use Policy ccssssseeeeccessseeeeeceenseeeeeeees 53 The Family Summary Data vicsessiciusctesscssatesetencnscueelnanareewes eetencedevedianavtebe 54 The User Summary Data wesirsctecnlacebeseceeataiead cca sttsnesdectecesntidanaectaneneetedeet 56 Viewing Capture Data a iissvasinccertiteterec
14. R User 5 Account Details al Machines sanemeas Name er Users User Name Configuration Settings administrator f Edit m Delete james E 4 Edit fy Delete f Edt Delete Step 3 Select the user you would like to test The users shown will be the names of any users that have used the machine since CyberSentinel was installed If the user is not shown in the list then simply log in as that user on the PC you have installed CyberSentinel After a few minutes refresh this page and the console should pick up and display the new user The Add user button allows you to add a username in yourself You must however know the exact Windows username on the home computer it is better to let the username be picked up automatically Click the Edit link next to the name Note that you can delete the user here too Step 4 Update the settings The User Settings page will then be displayed so choose the options as below to run the test Q Cyber Sentinel lt Reports gt Acceptable Use Policy Giiarice b Copy all settings from administrator m amp User Settings Ay User Settings On the Computer CyberSentinel is Completely off Ea Web Safety Active but invisible Active and shows the tool tray icon satel Word Library i Time Management Active and shows the tool tray icon and warning messages Edit r Internet chat is Ok monitored Ok unmonitored Not allowed
15. VU CyberSentinel User Manual Contents User Weta resccesscs soi tessa ceca cdic chess case a sete rneebeete 1 Why read this manual scsi se ctcctd anetien ccoskecenteniacranseereionetaeractede anecane 5 What is CyberSentinel iieviaceisctevieceentsteicstatoeteiny Giwteaeten ateede nea 6 CyberSentinel Key Features soci less sisceticiasewisGawewttecaslsasierivewetiianeraadeuwereaer 7 Why use Categories iwsiccsssccvriseeedneisnsssneantedeanesaravuevenncsiieszeivecsncsnedees 10 Computer Requirements for CyberSentinel cccscssssseeesesessseeeeees 12 stallati on PROCESS isisa aa Saa 13 How to login to the CyberSentinel Consolle cccccccssssseeeseeeeeeeees 15 Removal of CyberSentinel Softwar e cccceeecescsssssseeeeeeeeseeeeesseeees 16 Exploring CYDErSOMuiNe li eacesincdccdce cen enatansarsirens voveuexndsneweawnasseyansundesnadcverens 17 Configuring a user account for testing seeeeeeeeeeeeeeeeeeeeeeeeenenenees 18 Running the word Capture test ccccccsssseeeescsessseeeseeesseeeseeesseeeseeeesneees 21 How to run the website teSt ccccceesssssesssseeeeeeseeeesseeeeeeeeeeesseeeeeeesnons 22 How to tell what machines are monitored by CyberSentinel 23 How to Add a User to CyberSentinel cccccsssssseeeeeeeseeeeseenneeeseeees 25 How to delete a user from CyberSentinell cccccssssessseeeeeeeeeeeeeeneeeeees 26 2 How to copying settings from
16. as it does not rely on having to keep a list of websites up to date the websites may change but the words that are used in them remain largely the same We group the words and phrases into the following categories to allow you to monitor them in groups Pornography Strangers Profanity Acronyms Drugs Self harm Racism and Hate violence When one or more of the words is detected by CyberSentinel a screen capture is taken and the user can go on working if they are in visible mode they will get a warning on the screen that the capture was taken Websites are alSo grouped into categories although they are Slightly different to reflect types of websites rather than contents of the websites There are undesirable categories probably unsuitable for children like drugs and alcohol pornography gambling and shopping Then there are fun categories including games entertainment music social networking and webmail At different times you might block each If the user tries to access a website in a blocked category s he will be re directed to a blank page instead Remember that if you are monitoring words in the Profanity category or any other category these will cause a screen capture to be taken when encountered in a website whether it is blocked or not Prepare for a CyberSentinel Installation This is what you should do before installing CyberSentinel on your home computers v Check that your home PC s is suitable for instal
17. b Safety O Active but invisible Active and shows the tool tray icon F aiei Sa Time Management Active and shows the tool tray icon and warning messages Edit Internet chat is Ok monitored E Ok unmonitored Not allowed Check for monitored words 10 Seconds The trade off for making this scan more frequent is that it takes a little bit of time but if you make it too long you might miss things especially in a busy chat session or if the user is scanning lots of websites for pictures 37 Different CyberSentinel modes If Active ToolTray Warning Messages mode is selected for a user the CyberSentinel icon will appear in the system tray as an indicator that the client software is present on the computer and a warning message will be displayed if a capture has been taken It is not possible to close or otherwise stop CyberSentinel from working even if the icon is displayed unless you know the administrator login details If Active ToolTray mode is selected for a user the CyberSentinel icon will appear in the system tray as an indicator that the client software is present on the computer but no warning messages are displayed if a capture has been taken This is a good way to remind a user that the software is present on their computer Active Invisible mode means that CyberSentinel will not display its icon or any warning pages but the software is still functioning The user need not be aware tha
18. berSentinel home software installed and logon as a user that has been configured in the Console You can have the console website open on the machine that you are testing to make the test easier to run Step 1 Login at the computer with the user name that you are testing Step 2 Open a browser window Step 3 Visit several web sites Return to CyberSentinel Console and go to the Home screen Step 4 Select the user s link in the Home screen Step 5 Select the Web Logs tab to display the log of all the websites visited Step 6 The sites recently visited should be displayed Step 7 Repeat this test with different users to ensure correct functionality 22 How to tell what machines are monitored by CyberSentinel Step 1 Display the Account settings page Click on the Settings tab in the console 9 Cyber Sentinel Reports gt Acceptable Use Policy Messages E Account Details License valid for 5 machines Step 2 Display the machines data Choose the Machines tab on the Left hand Side EA Settings Account Details ail Machines Users You will see a list of computer names Each computer is either Active or Inactive This means that CyberSentinel is installed on those machines You can have up to 5 active machines per license A timestamp indicates the last time that the machine was communicating with the CyberSentinel Server 23
19. bsite Categories Block Pornography Sites Fl Drugs Alcohol Sites b Gambling Sites El Games Sites Fi Music Entertainment Sites Shopping Sites Sodal Networking induding dating Sites Webmiails Sites You can block specific websites by entering their URL into the My Blocked Site Library 47 My Allowed Site Library The Allowed Site Library is a list of web sites which are NOT blocked or filtered even though they may fall under one of the categories set to Block These sites can be viewed by the user regardless of their content although they may still generate violations from content viewed Restrict this user to the following web sites only E My ia Sites www greenday com Add Remove Sites from list Enter the URL of a web site that the users are always allowed access to even though it might be being blocked For example you may allow the user access to a single gambling web site for a project without enabling access to gambling web sites as a whole It is possible to enter specific URLS such as www bbc co uk or use wildcards For example bbc would allow any URL with bbc in it and www googie would allow www google co uk and www google com Use the Remove button to remove a highlighted entry from the list or the Remove All button to clear the entire list Creating a White list If you want this list of websites to be the only websites that the user can access a white list t
20. cally this contains words and phrases specific to your family Screen Capture A capture is a graphic image of the computer use at the time that a word phrase from the content of the built in libraries or your custom library was detected Categorised Scanning A function of CyberSentinel that allows web content of specific types such as gambling or web mail to be blocked or allowed as desired Attempts to view a blocked form of content are met with a warning dialog and the page is re directed Chat A feature offered by many online services that allows participants to chat by typing messages which are displayed almost instantly on the screens of other participants who are using the chat room 70 Chat Room Console User CyberSentinel Console Embedded False Positive Instant Messaging Invisible Mode Non Embedded URL Visible Mode A website where people can chat with other people in the room Chat Rooms are usually organised by a theme A user can view all of the conversations taking place at once on their screen or have private chat to just one person A user account that has access to CyberSentinel Console with permissions to view and or modify user settings and view the data The web based interface of CyberSentinel where all administration and reporting takes place Embedded words phrases are part of a whole word phrase or the actual word phrase itself For instance if the word MAN is embedde
21. csin reece vcderseuniincatatinevertadds 58 Viewing Chat Datas 59 Viewing Web Log Data nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn 60 REDONS acanmonan e Seca tees vote ee Govicesees aie eee eee 61 What are my account details ccccccseesseeeseeeenseeeseeesseeesenseeeesseoenseees 63 How do I change my email address sccseceseeesseeeeseensseesseeesneenees 64 How do I change My PaSSwoOrd scsseeesssessseeesseesnseeeseeesseeeeeeesseeesens 65 Audit MESSAGCS aniier a E Ee EEEE trite cents 66 What is an Acceptable Use Policy cccccssssseeescssesseeeseeessseeseeeeneees 67 Can I receive emails from CyberSentinel ssccsseeeeessseeeenseeeeeeeeenes 68 How long is my license is valid for ccccsessseeeseeessseeeeeeenseeeseeeeneeesees 69 GIOSSANY acatou a aaa a a aaa aada aa aa 70 Further H lp and SUD DOM wisisiiceccseeeiscevsncsvenasecasveesecewstsbeurasbuawenisenevarsvbewens 72 HINO OX coirn annaa aaO aaa asa O 73 Why read this manual If you are a Parent Carer responsible for children who use computers and you are also v Concerned that those children are not upset by reading unsavoury text v Amazed at the language that is used in chat sessions v Worried that the children will think that you are invading their privacy v Reluctant to keep nagging about spending too much time on the computer v Want to set different permissions for different ag
22. d libraries has the option to block them for maximum scanning Each of the site libraries has the option to filter This means that any website can be viewed so long as it is not in the libraries of blocked websites With this option you can determine how long your child can access the computer per day It will log them off at then of the quota time 30 Configuring a user s Monitored Words This tab is used to configure which libraries of words and phrases will be used when scanning the screen for undesirable words or phrases It works on all non picture applications The Word filter can analyse data that is being displayed and also data that is being typed on the keyboard Step 1 Go to the Settings tab Choose the Users tab ay e5 sere D Messages Reports Acceptable Use Policy E Account Details for User al p 5 Account Details Add User Name Add ai Machines User Name Configuration Settings e administrator 4 Edit fy Delete james 4 Edit fy Delete janice b fy Delete Name i Edit Ei Delete test f Edit fy Delete Step 2 Edit the user Select the Edit link for the required user and then choose the Word Library Tab in the User Settings screen 31 Bu Eyiames Copy all settings from administrator E a E d word Word Library dola all tdg utameti CyberSentinel Word Libraries My Monitored T mor Word Library Pornography m L s Time Management Drug
23. d then the words HUMAN and MANHOOD would trigger a violation because MAN is contained inside HUMAN and MANHOOD The captures that are generated that turn out to be false alarms A web based service that enables users to see whether another individual is currently online and to send that user a short message immediately without the store and forward delays inherent in email MSN Messenger is a popular Instant Messaging program If invisible Mode is selected for a particular user then the CyberSentinel icon is not visible in the system tray during normal use Non Embedded words phrases are whole words phrases and not parts of them If the word MAN is non embedded then the words HUMAN and MANHOOD would not trigger a violation Only use of the word MAN by itself would trigger a violation capture The standard way to give the address of any resource on the Internet that is part of the World Wide Web A typical URL looks like http www amazon com If Visible Mode is selected for a user then the CyberSentinel icon is visible in the system tray during normal use 71 Further Help and Support All technical support is provided via email Please send all details to Support cybersentinel co uk And we will get back to you very soon 72 Acceptable Usage Policy definition 69 setting 58 Account Details 40 Account id can change it 41 Allowed site list 53 Blocked Site list 54 Capture logs viewing the logs 63
24. e These cal e g ent knowle Detect this text anywhere Detect this text as whole words only Remove All 20 Running the word capture test To test that the software is working correctly for generating screen captures you need to use a computer with the CyberSentinel home software installed and logon as a user that has been configured in the Console You can have the console website open on the machine that you are testing to make the test easier to run Step 1 Logon at that computer with the user name that you are testing Step 2 The Acceptable Use Policy AUP should be displayed Step 3 Select Agree to proceed and display the user environment Step 4 Create a violation by typing the test word into an application such as Notepad or Microsoft Word Step 5 The Violation warning should be momentarily displayed in the bottom right of the screen fv CyberSentinel e Safety A monitored word cr phiase has been detected Return to CyberSentinel Console and go to the Home screen Step 6 In the recent captures list you should see a small picture of the screen that you were just using Step 7 Double click to check that you were correct Step 8 Go back and remove the dummy word if this is not a real bad word 21 How to run the website test To test that the software is working correctly for generating website logs you need to use a computer with the Cy
25. e is rarely probably never required as we automatically update the software when updates become available Customisation Once the software has been installed on your computers data will start being sent to your web based database as soon as users start using them You don t need to do anything else for a basic installation You can log on to the web based console at any time via our website to change the user s e Safety settings to reflect their age and your level of trust Evaluate and Buy You have 30 days to evaluate and test the software before purchase Installation Process It is important that the program is installed on all computers that your children are likely to use Follow the following steps at each computer that will be monitored Step 1 Logon to the computer to be monitored as an administrator or a user with equivalent permissions Step 2 in a web browser navigate to the e Shop website www cybersentinel co uk select the Shop page Step 3 follow the detailed instructions there for registering downloading and installation The CyberSentinel home software is now active How to login to the CyberSentinel Console To view the logs of data and any captures that have been taken as well as to customise the user settings you use the web based console As this is a website you can access it from any internet connected computer in the world Step 1 Open a web browser and navigate to
26. ed children v Sensitive to the need for privacy and freedom of expression We want you to ensure that the CyberSentinel Software is properly set up for your family Note concerning screen captures Screen captures may contain offensive material In this manual we have blanked out the nasty bit so as not to shock or offend you Please be aware that the screen captures that are generated and viewed when the program is in actual use will not blank out the cause of the violation or other Inappropriate material on the screen Please ensure these images are viewed with extreme caution and never publicly exhibited or shown to anyone who is unprepared for such images What is CyberSentinel CyberSentinel is an e Safety software product designed to automatically integrate into your Internet enabled home computer with minimal impact on the general use of it All the data collected by CyberSentinel is stored on our secure server and you view and update it using a secure website CyberSentinel consists of gt Monitoring software that you install on your computer gt Database for storing data logs and user profiles gt Website for displaying data logs and updating settings that is managed by us The database and website components are located on computers accessible across the Internet and managed by us Only the software itself is present on your computer s What it does CyberSentinel will monitor and report about
27. en captures The screen capture will be sent over the internet to the CyberSentinel server and stored in your secure part of the database You should log on to the CyberSentinel Console regularly to check if there have been any captures taken You can then decide if it s necessary to discuss this with your user and the appropriate action to take Monitors web sites Every time a user tries to open a webpage the URL is compared to lists of websites that are known to be inappropriate These lists are grouped into categories to allow you to determine which categories are not suitable for each of your users The URL lists are updated regularly by us at CyberSentinel If you like you can easily create a white list of your own for your user to ensure that they are only visiting websites that you know to be safe and suitable when you are not there with them For older children you can create a special black list stopping them from accessing sites that might be preventing them from getting on with their homework If you want CyberSentinel can record statistics about all web sites that a user visits these include average duration of the visit and how many times that site has been visited and the time of the last visit This allows you to see a profile of your child s use of the internet Supervises Time You can configure access to the internet for different users on a timed basis This will help you ensure that o
28. erent people Also note that if CyberSentinel detects a monitored word during a chat session a screen capture will be taken and you can see it in the Capture Logs screen 39 Viewing Web Log Data Selecting this tab will display all web sites accessed by the user displayed in order of frequency of use you can choose the time period to be considered for this display Please note that the time period Last 24 hours means all sites visited since midnight last night Ss administrator update settings Summary Chat Logs Capture Logs View log for Last 6 months Block What to do if I have seen something bad Pagelof3 gt pl Go to page C Last Visit Date Last Visit Time b static ak fbcdn net 1 30 Jul 09 15 20 11 www bebo com 30 Jul 09 15 20 09 There is only one record for each website so the data displayed is a summary of all visits to that site including Number of visits average time spent the last access date and time You can view the website in a new window by clicking on the name which is a link to the site The web site can be immediately blocked by selecting the box next to the name and then using the Block button at the top of the list This will add that URL to the My Blocked list for this user lt Total 161 Page lofi gt C Website No of Visits ai clientpix limewire com 15 You can click on the headers of the list to re
29. ge The feature can be used to limit the amount of time a specific application can be used during different days of a seven day period For example you may wish to limit use of a particular game to Saturdays only or a maximum of one hour a day 50 Configuring Internet Time Management Step 6 Go to the Settings tab Step 7 Choose the Time Management tab Ga Time Management S amp S User Settings Fal Internet Usage Times dword VWOrd Library ener Select when this user will be allowed to browse the web ed Web safety Go i2 1 2 3 4 5 6 7 8 9 10 1 2 1 2 3 4 5 6 ies Time Management J Disable All I Web browsing is enabled J Web browsing is disabled Select the time periods where Internet usage is to be controlled and use the Update button to save these settings Individual days can be selected using the checkboxes provided and the Enable All Disable All buttons will quickly change the entire contents of the window The advantage of using this feature in CyberSentinel rather than in the operating system or via a security program is that you can do it remotely and for all computers rather than having to log onto each computer separately Configuring Daily Computer Usage From the same dialog as above select the amount of time for computer use in a 24 hour period using the pull down menu Use the Update button to confirm this Any attempt to use the computer outside this peri
30. ge displayed each time that you log in to the console 9 CyberSentinel a Home K sai ai Ss Settings me Messages Reports 5 Acceptable Use Policy Click to Enlarge IE Click to Enlarge 4 Word Word User administrator User administrator View all Recent Sites gt nel nl Fa oe ae Oo a Oo a a a Recent Messages A BF 7 ae Yo rt suite is now available with knowledaebase troubleshooter and online e me support facility please check it out E Click to Enlarge E Click to Enlarge You have 25 Captures stored Word Word User administrator User administrator Your license expires in 171 days Copyright 2009 Forensic Software Ltd All Rights Reserved 1 The User list The left hand column displays a list of all user accounts on the monitored computers Next to them is the number of captures that are stored for that user if there are unviewed captures then the number is red otherwise green 54 2 The Most Viewed Websites list This shows the top 10 websites that are visited by your family This gives you a quick snapshot of what kind of activity is taking place 3 Recent Captures These are the last 6 captures received from your computers You can double click on any of them to see a bigger version watch out for unsavoury images check that no one is watching the screen who will be shocked You can
31. hen tick the Restrict this user to the following web sites only option 48 I mport Export The Export List button will copy the contents of the list to a text file for future use elsewhere The Import button can be used to import a text file containing entries to add to the list My Blocked Site Library The Blocked Site Library is a list of web sites which are blocked independent of the categorised scanning libraries This can be useful to instantly stop new web sites that have just been discovered It is managed in the same way as My Allowed Site Library My Blocked ptes www myownsite co uk www thesun co uk It is also possible to add web sites to this list from the Logs view and more details on this facility are explained in the Logs chapter 49 Time Management CyberSentinel contains three features to control how the user spends their available time on the computer Internet Time Management This feature is used to disable Internet access between certain half hours of the day on different days of the week This covers all activities that require external Internet access including online content games and use of email programs Daily Computer Usage The feature controls how much time the computer can be switched on and logged in during a 24 hour period For example you may wish to limit a user to three hours of computer time to be spent during a single day Application Usa
32. ing CyberSentinel To explore the full potential of CyberSentinel it is easiest to configure some dummy data You will need to test users individually so will require the user logon for each user that you plan to test You could do this with each child to show them the process so that they will really understand how it works You need to know e The logon name for each user that you are testing and the password e The machine that they will be using e The web address of the console e Your logon details for the console You will be testing that e Bad words will cause a violation to trigger a screen capture e Websites will be logged The steps to take are v Login as an administrator on your computer Install the CyberSentinel Home software on the computer Open your CyberSentinel console Confirm that the machine Is registered correctly Configure the console for testing Test by using the computer Refresh the console XK NO NN NN Check the results on the console Configuring a user account for testing You need to configure each user separately For testing you should set the maximum warnings on for the computer so that you can be sure that CyberSentinel is working correctly Step 1 Choose the Settings tab 9 Cyber Sentinel Messages Reports lt gt Acceptable Use Policy E Account Details License valid for 5 machines Step 2 Choose the User tab E Account Details License valid for 5 machines
33. lation v Discuss what you intend to do with your children and create an Acceptable Use Policy with your family 10 v Think about the types of restrictions and monitoring you want to impose on your children Don t restrict things too much to start or you ll put them off using the computer at home When all these tasks are done download and __ install CyberSentinel on your computers Follow the installation and setup instructions carefully to configure a few settings to get you going Computer Requirements for CyberSentinel Hardware Requirements CPU 1Ghz or faster Pentium compatible Memory 128MB RAM 256MB recommended Storage 100MB free space Software Requirements Operating Windows XP Professional yen Windows XP Home Edition Windows Vista You can tell if your computer complies with this by displaying the System Properties window from the control panel Only computers purchased before 2000 would be unsuitable System Properties system Restore Automatic Updates Remote General Computer Hame Hardware Advanced System Microsoft Windows mF Professional pg Version 2002 Lapy Service Pack 3 n Registered to e WP User f 6407 0 M 0077 303 001 02 Computer Intel F Pentium R D CPU 3 40GHz 3 39 GHz 0 99 GB of RAM Physical Address Extension Installation Process The installation process is fully documented in the e Shop on our website including screen shots of each stage and opportunities to get
34. lder children will not be able to use the internet in the middle of the night without you having to be there to check If you like you can specify how many hours a user can be on the computer per day This takes away the need for you to try and negotiate this on a daily basis and allows you to provide older child with a computer time quota for entertainment as well as homework If you have fewer computers than users or want your children to do other things this invaluable tool will help stop arguments Logs Chat If you want CyberSentinel can record and store entire transcripts of chat conversations You can review the conversations and ensure that your child is behaving safely online Note not all chat programs are supported See our website for full details of the currently supported chat clients Gets Agreement If you want to ask your children to agree to the rules of using the computer without having to nag CyberSentinel can display your family s Acceptable Use Policy AUP at each logon Each user must click on the accept button to acknowledge the rules before they can use the computer Why use Categories CyberSentinel monitors both words and websites via category groups rather than individually allowing you to be able to monitor computer use simply The main strength of CyberSentinel is in monitoring words and phrases We believe that this is the most powerful means of protecting your children on the internet
35. made for this website that will be seen as red in the console log view 45 Website and word scanning differences Web site scanning uses a similar library structure to Word Scanning but the two features are entirely different and can be used independently of each other Different categories of web content are used and can each can be blocked by checking the box next to them Attempts to view websites that fall into a blocked category will be denied The Word library categories are different because they are geared around the actual words phrases found on websites or any other computer activity such as Chat or within software applications such aS games or word processors Website categories will stop the particular site being accessed whereas Word library will allow the activity to occur but take a screen capture of it taking place It is possible that a web page is judged by the website categories to be OK but that the word scan will find an unacceptable word and a capture will be generated In this way you build up a much more useful overview of your user s computing activity 46 Using Website Category Scanning If you wish to allow a user to have access to websites other than those in a white list then Step 3 Go to the Settings tab Step 4 Choose the Web Safety tab Step 5 Tick the relevant boxes to match the categories of websites to block Allow unrestricted access to web sites except We
36. n Q CyberSentinel DA setting as Messages Reports 5 Acceptable Use Policy a Home Server Messages License Messages e License valid for 5 machines 2 Messages Page lof 1 Go to page E e License expires on 23 Apr 10 A new support suite is now available with knowledgebase troubleshooter and online support facility please check it out Buy or renew your CyberSentinel license online 2 Messages Page 1of1 Go to page a 69 Acceptable Use Policy A set of rules and guidelines that specify the AUP expectations of the user in regard to appropriate use of systems or networks The growth of Internet use in the workplace and Education establishments has made an AUP virtually essential to ensure users utilise this resource in an acceptable manner Allowed Site Library The allowed site library contains a list of web sites that are not subject to the categorised scanning restrictions and so can be viewed by the user Applications Applications are the software and utilities installed on your computer Microsoft Word is an application as is Internet Explorer Blocked Site Library The blocked site library contains a list of web sites that users are not permitted to view regardless of their status within categorised scanning Blocked Word Library The blocked word library contains a list of words and phrases that are not contained in the standard libraries but will cause a violation Typi
37. ntain that partial word 34 This feature should be used with caution to avoid accidentally excluding a word that could indicate unacceptable use in some circumstances especially if you are marking it as embedded How to Edit the Word lists Add Remove Words Enter the word or phrase in the field provided then click on the Add button to submit it to the list e My Monitored Words ire My Allowed Words Entera personal list of words or phrases that you want to monitor and scan for Enter a list of words or partial words that you want the monitoring to ignore If these words are used or appear onscreen they will trigger a screen capture These can be either full words or parts of words detected from any library e g enter arsenal to allow arsenal even if arse is a monitored word albany Add Add cenit ieee knowle Detect this text as whole words only Pre configured word lists Pre configured word lists an Browse Browse Use the OK button to save the contents and return to the previous screen Specify Partial or Whole words in Monitored Word list Each new word or phrase added to this library can be tagged as either detect text anywhere a partial word possibly embedded in another word or Match whole words only a whole word The default is whole word Detect this text anywhere ey Dett this text as whole words only 35 A detect
38. od will cause it to be shut down eee ee Daily Computer Usage Select how long this user can use the computer per day 24 Hours l 51 Configuring Application Usage Application Usage Select how long this user can use individual applications per day From the same dialog as above select the Configure display this dialog agg Application Usage Application List Microsoft Paint Microsoft Powerpoint Microsoft Word Minesweeper MSN Messenger NetScape Navigator Notepad Outlook Express Pinball Skype Solitaire Word Pad Yahoo Messenger Spider Solitaire hoa Add Custom Application Browse button Add Add gt gt lt lt Remove lt lt Remove All Selected Application s spider exe button to Usage Quota OHours x Thu z m Select the number of hours per day the application can be used Mon Tue 0 Hours Wed 1 Hour 4 0 Hours 4 4 Sat 24 Hours 24 Hours Sun Select the application that you wish to control either in the listor by browsing to the local file on the computer using the Browse Use Add to insert into the Selected Application list and use the Usage Quota pull down menus to set the usage quota for each day of the week Once complete use OK to confirm and return to the previous dialog 52 Setting up an Acceptable Use Policy You should
39. of and agree to the terms of an AUP before allowed to logon to the computer The children should probably help to create it Doing this automatically means that you do not have to keep reminding children about your expectations less nagging 67 Can I receive emails from CyberSentinel CyberSentinel can send an email to the registered email address for your account when a certain level of new captures occur This feature is switched off by default Follow the steps below to enable it Step 1 Select the Settings button to display this page y i Reports Acceptable Use Policy Messages License valid for 5 machines Account Details amp Account Details Account Name demo forensicsoftware co uk Machines a Users Email demo forensicsoftware co uk Change Password V Send med otine products and services Ep a V Email a summary report after 5 captures The capture summary report will be sent to you from notification cybersentinel co uk ae Step 2 Tick the box next to Email a summary report and enter a suitable value Use the Update button to confirm If you find that you are getting too many or too few emails then adjust the value accordingly 68 How long is my license is valid for r You can see how long your license is valid for in the Messages tab It also tells you how many machines you can install CyberSentinel o
40. of some popular Instant Messaging applications An entire transcript of the conversation will be stored along with date time and user information Chat logging will work for all ids that the child is using for each chat program You can view the chat logs in the Chat window see here for details 40 Offline Settings cs Store and forward Text only If this is checked restrictions are applied Violations are recorded and Web use logged even if the computer is not Text and Image connected to the internet These settings control how CyberSentinel client software should function when the computer is physically disconnected from the Internet Disable CyberSentinel Client Un ticking the Store and forward option will disable all of the features of CyberSentinel if the computer is physically disconnected from the Internet Store and Forward This feature allows the CyberSentinel Client to continue operating even though access to the Internet is not available This is commonly used for computers that are periodically removed from the physical network such as laptops If this option is selected screen captures are stored locally and then uploaded to the CyberSentinel server computer when it is available Text Only Selecting this option will permit the computer to store unlimited data of AUP acceptance refusal web sites chat and violations but no screen captures will be stored Text and Graphics Selecting
41. order the log For example if you want to see all sites visited on a particular day click on the header If this user has attempted to access any of the blocked sites they will be recorded in red so that you will know about it 60 The Reports tab allows you to generate some standard reports These reports are produced using a limited selection of criteria Once created the reports can be exported in different industry standard formats Step 1 Select the Reports tab to view the report categories Q Cyber Sentinel gt Acceptable Use Policy O AN FE cettinas j fp Home 3 Settings ea Messag Reports Select Date amp Time below You can specify a period of up to 60 days StartDate 3 iw 11 w 2009 iw EndDate 3 e 11 sw 2009 w Start Time 12 ie 4 i End Time 12 e 4 w Choose the type of report web chat capture Choose up to 4 users whose data will be included in the report All reports can be set to show data from a certain date range using the date range and time range options up to a maximum of 60 days Step 8 Use the Run Reports Button to generate the report The report can be immediately viewed in a separate window and printed from the browser if required Step 9 Export the data to save it 61 Q CyberSentine R Y Web Reports Export ad Web Report Websites Average time s
42. pent WAAL Wealddown co uk i444 machis vr com 437 dl web getdropbox com 303 The data will be saved in csv format which can be opened in many programs If you have linked csv files to open in a particular program like Excel then it will automatically open 62 What are my account details There are some settings that apply to your account separately from the User Settings They are accessed from the Account Settings tab in the top menu Q CyberSentinel Messages i Reports gt Acceptable Use Policy amp Account Details La Account Details al Machines Account Name demo forensicsoftware co uk amp Users Change Password I Send me details about future CyberSentinel products and services a E Email a summary report after w Captures The capture summary report will be sent to you from notification cybersentinel co uk We know that occasionally you may like to change your email address for receiving reports and other notifications from us so you can do it from this screen Just type it in the email box and then click the green Update button If you would like to be informed via email after a number of captures have been received then you can set this here too You can turn off the receipt of marketing information by un checking the box 63 How do I change my email address When you register your account with CyberSentinel you use an email address to create a unique identifier
43. r locale you may find the engine blocks some legitimate websites due the words phrases being found in them If this is causing too many sites to be unnecessarily denied you can modify the engine sensitivity by selecting the configure button in the Website content dialog By Configure Website Content Matching Accuracy Configure the number of unique pornographic sex words that have to be detected in a web page before the page is blocked Less words more sites More words less likely to blocked more chanceof lt be block legitimate sites false positives Default Value 3 eg biology websites ly Internet Protected Mode On fg 100 Move the slider up and down and use OK to confirm This will have a direct effect on access to previously denied websites 44 Website filtering by library categories CyberSentinel includes a powerful Internet filtering service that we call Categorised Scanning If you use this facility for your children it will monitor websites before they are displayed at the computer and reference against a selection of categorised libraries and your own customised black list If any word phrase or URL is matched from these libraries then e an optional warning dialog is shown to the child explaining why the page cannot be viewed e ora redirect page will be shown to the user instead e if web logging has been enabled for this user then an entry will be
44. reen Modify the contents of the page to reflect how that users access to websites For example you may restrict a young user to your own specific white list of websites whereas an older user may just have certain categories of websites blocked More details and examples of these settings are in the next chapter of this manual 42 per Giyianice b Copy all settings from administrator z Web Safety Ss User Settings Summary for janice b v feed This users settings have been updated in our database and will take effect on your computer within an hour or at the time of next login Word Library Web Safety Restrict this user to the following web sites only se E My Allowed Sites Allow unrestricted access to web sites except A ce Website Categories Block ies Time Management Website Content Pornography Sites Pornographic sex words Drugs Alcohol Sites Gambling Sites Games Sites Music Entertainment Sites Shopping Sites Social Networking including dating Sites Webmails Sites E My Blocked Sites E F My Blocked Words a a e egm Spe www myownsite co uk camtasia www thesun co uk sii CyberSentinel contains an advanced recognition engine to block access to pornographic websites based on the type of words phrases often found in them in conjunction with a regularly updated list of this form of content 43 Depending on you
45. rs the subject of suicide self harm and depression Racism This library covers common aspects of racism including abusive terms and slang Hate Violence This library covers areas such as bullying threatening behaviour terrorism and use of weapons 33 The My Word Libraries There are sure to be some words or phrases that you would like to monitor or to exclude from monitoring This can be done by editing your own library My Monitored Word Library 93 My Monitored Words EE My Allowed Words jamey webcam knowle My Monitored Word list This Library contains a list of words and phrases which will cause CyberSentinel to take a screen capture if detected It should contain words and phrases specific to your family and this user For example new slang words that you have noticed You might like to add the children s birthdays or mobile phone numbers or even a string of number from your credit card in here so that you will be warned if they are distributing this information Be careful to avoid adding a term that is too general Such as GAME which would create many false positive screen captures My Allowed Word Library This Library is a list of words and phrases that you want CyberSentinel to ignore and therefore not cause a screen capture again for this user If a word is contained in the CyberSentinel libraries as an embedded or partial word then it is not possible to exclude words that co
46. s Strangers Self harm Profanity Racism Acronyms Hate Violence Check the boxes beside the word libraries that you want to monitor for this user For example for very young children you may want to check each box But for older children you might just want to check the Self harm box Click here for a detailed description of the library contents If you have any words that you want to specifically monitor then edit My Word Library by clicking on the Edit button and then using the popup window to add or remove words from the lists You might like to add the children s birthdays or mobile phone numbers in here so that you will be warned if they are distributing this information Click here for more details about your customised library 32 What ts in the word libraries Library Description Name Pornography This library covers areas such as Pornographic terms sexual acts sexual violence sexual slang and profanity associated with sexual behaviour Strangers This library covers areas such as Paedophilia grooming and child abuse It contains phrases as well as individual words Profanity This library contains common profane words and phrases along with slang terms Acronyms This library covers areas such as Chat Room use colloquial and textual acronym slang For Example ASL FOAD Drugs This library covers the subject of drugs including names Slang and usage Self harm This library cove
47. st the library that triggered them For example a capture generated because a swear word was detected would be viewed by selecting the Profanity library You can see all the captures against a particular library by clicking on the library name Note that the library you create is called My Blocked Word Library If there are no captures at all then a message will be displayed indicating this You can double click on the thumb nail picture to bring up a full screen image and the details of the capture i e data time application and word that generated the capture Remember that even if you are not monitoring Chat sessions or logging website usage screen captures will still be taken wherever monitored words are encountered 58 Viewing Chat Data Selecting this tab will display transcripts of any chat conversations undertaken within MSN Messenger and other popular chat clients Eig administrator update settings Summary Capture Logs P Web Logs You can choose the particular conversation to view from the drop down list of conversations then choose a day It is not possible to ever know when a conversation ends so they are all stored over a 24 hour day The full transcript of the conversation will be shown including the text from the other participants Note that it is often not easy to detect who a person is from the chat_id and your own child may well use different identities for chatting with diff
48. t they are being monitored Completely Off will mean that CyberSentinel is not running for that user at all however the icon is displayed with a cross in it to indicate that is case To change the mode go to the User Settings page for the User whose configuration you wish to change then choose the option you require Eiianice b Copy all settings from administrator z Z User Settings ne Sn the Computer CyberSentine is Completely off A Web Safety Active but invisible i Active and shows the tool tray icon Fa E Time Management B Active and shows the tool tray icon and warning messages Edit 38 How to log Websites CyberSentinel contains different features to control what website content is available Selecting this option in the user account settings will allow CyberSentinel to seamlessly log all web site access for this user This is independent of any filtering of websites Website Logging is On O of R Logging of web sites will occur if the web page is displayed in most popular browsers such as Internet Explorer or Firefox or Chrome The data logged is e computer e user e URL e date e time start and time finished See the Logs and Reports section of this manual for the display that is generated 39 How to Log Internet Chat Internet chat is Ok monitored Ok unmonitored Not alowed Selecting this option will let CyberSentinel record usage
49. technical support if required R Step 2 Install Software Install Software Configure e Safety Test it Out Evaluate and Buy your web based account If you have not yet created an online CyberSentinel Account click here 3 To install CyberSentinel onto this machine click RUN after pressing pMAnmmosersoumninniai the Download and Install button below Once the software has downloaded follow the simple steps in the installation wizard When complete you will be asked to reboot the PC to finalise the installation When the machine has resarted you will be shown the next step of this wizard to help you configure and customise your e Safety settings If you want to install CyberSentinel on a diferent machine or more machines click here Download and Install If you need any help read our FAQs knowledge base or contact Tech Support The following is a brief description of the process Registration Register your account at the e Shop to create your secure data storage area The information that we store about you is minimal designed to protect your data Installation Any computer that you own and that has access to the internet can have the CyberSentinel home software installed on it Download and run the software from the e Shop straight to the computer you will need to be the administrator to do this and it will work straight away Complete re installation of the client softwar
50. tegory for janice b fy Delete 03 Nov 09 10 38 00 You changed the Allowed site list for janice b Ej Delete 03 Nov 09 09 47 00 You changed the Web Safety Blocked word list for janice b fy Delete F 03 Nov 09 09 46 00 You changed the Blocked site list for janice b i Delete 22 Activities Page 1of5 gt Go to page a Copyright 2009 Forensic Software Ltd All Rights Reserved Privacy Policy The kinds of things that generate an audit log entry are e Updating the settings e Copying the settings e Adding or deleting a user e Changing the libraries that are being blocked e Adding words to any of the my words libraries 66 What is an Acceptable Use Policy An Acceptable Use Policy is broadly defined as A set of rules and guidelines that specify in detail the appropriate use of systems or networks It reminds the user to make good choices about the use of the computer every time they log on Some of the most common resources that you might like to address in the AUP for your family are listed below e Internet usage e Email usage e Physical usage of computer hardware e Use of the printer e Data storage limitations e Creation and or distribution of inappropriate material e Data protection and privacy obligations e Software licence adherence The parent will draw up an AUP outlining the correct procedures and usage that all home users with which all users should comply The users should all be made aware
51. the computer activities that you choose for each user account on all computers running this software all the time How it works CyberSentinel applies configuration rules that you set and takes visual records in screen captures known as captures of possible violations and logs data on computer usage The captures and logs are immediately sent over the internet and stored in your secure section of our database on our servers When you login to the CyberSentinel website on the internet your data is retrieved from the database and displayed From time to time you should revisit your rules as your users get older and you trust them to experience the internet unescorted CyberSentinel Key Features Regularly checks for inappropriate words phrases Every minute or so CyberSentinel checks all the words displayed on the desktop this can not include words that are part of pictures The characters found are compared to words and phrases contained within a set of built in word phrase libraries You can choose which libraries are to be included in the search If a match is found a full screen capture will be taken straight away just as if you were to press the Print Screen button at the computer The following data Is stored along with the screen capture e User logged on e Computer name e Date and Time e Word that generated the screen capture e Application or URL where word was found Here are two example scre
52. this option will permit the computer to store unlimited data of AUP acceptance refusal web sites chat and violations and up to 20 screen captures 41 Configuring a User s Web Safety CyberSentinel contains different features to control what website content is available to view on the computer The available controls are listed below Specifically allow a selection of web sites known as white listing these are sites that you know to be acceptable for your child e Choose categories of acceptable websites e Specifically allow a selection of web sites known as white listing these are sites that you know to be acceptable for your child and you do not want them to go to any others e Specifically block a selection of web sites known as black listing these are sites that you do not want your child to access regardless of any other settings e Specifically block websites that contain certain words phrases This is useful where there are many different websites around a common theme and you want to block access to all of them For example websites about a particular Music group or computer game Use the steps below to modify a user s web safety An example of the configuration screen is shown overleaf Step 1 Go to the Settings tab Choose the Users tab Step 2 Edit the user Select the Edit link for the required user and then choose the Web Safety tab in the User Settings sc
53. use 10 Word lists 37 Word scanning 7 set the interval 39 75 FORENSIC SOFTWARE Forensic Software Ltd 2009 All trademarks are acknowledged as the property of their respective owners No part of this document may be published scanned or displayed in any other form without prior permission from the copyright owners Version 3 1 5 0 November 2009
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