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Field Service Manual

1. The purpose of the SET PROD CODE is to set each shelf or compartment See section MULTI CODES to a specific product code To set product codes press the lt SET gt key until the message center displays SET PROD CODE Q Use the lt UP gt or DOWN arrow key to select the desired product code then toggle the door at the desired shelf and notice the column display will display the product code To set a different product code simply change the product code with the lt UP gt or DOWN keys and toggle any door to set the shelf to the new product code If multicodcs is on the operator can rotate the turret and set each compartment to a different product code the same as setting product codes for a shelf The product codes range from 0 to 99 NOTE Pressing the NEXT key at any time will advance to the following menu All changes that have been set will automatically be saved MIS MENU The MIS menu contains the menu items that handle the MIS data collected by the 548 SET COIN TUBES The purpose of SET COIN TUBES is to empty or fill the coin tubes to a desired level Depress the SET key until SET COIN TUBES NONE appears on the message center To empty thc coin tubes completely use the lt UP gt or DOWN arrow keys until SET COIN TUBES EMPTY is displayed on the message center and depress the lt SET gt key Ensure all coins have been depressed from coin tubes To fill the coin tubes from the side of the coin mechanism u
2. Field Service Manual and Parts Catalo Technical PART NO 900 54805 A Services FIRST EDITION QUALITY LEADERSHIP INTO THE 215 CENTURY 548 Showcase Merchandiser Field Service Manual This Manual contains all of the necessary information needed to install operate and perform basic service on the new 548 Showcase Merchandiser The front section contains vendor specifications and a table of contents The Description Section reviews the new major components of the vendor along with a more detailed discussion on the new slide in slide out refrigeration system The Service Mode Operations Section contains an itemized description of each menu The Troubleshooting Section contains a preliminary checklist a Power Supply Light Indicator table and two troubleshooting charts The Troubleshooting Charts are categorized by Problems Solutions and Error Messages recorded by the new Universal Control Board The Parts Section has figures that call out the assemblies and some assorted parts specific to the 548 Showcase Merchandiser Part Number 900 54805 A First Edition Printed in U S A TABLE OF CONTENTS Specifications Coin Mech Chart 0 sse n t n n tn n n ng 548 Features eec horn hx mrt i DESCRIPTION Major Components e Refrigeration seem mtr nr Point of Sale Messages ln n nn INSTALLATION Introduction En m Set Up Instructions th n t ttn Pre Operation Check 2 n n n
3. ROWE International Inc STOP TIME SET STOP TIME SET HOURS SET MINS START DAY SET START DAY SET DAY END DAY SET END DAY SET DAY STOP TIME HAHA MM XM will appear on the message center This shows thc time of day that the schedule N prices will become inactive To continue depress the lt SET gt key SET STOP TIME NO appcars on the message center To set the stop time use the UP or DOWN arrow keys to display YES on the message center and depress the SET key SET HOURS HH XM will appear on the message center To change the hour use the UP or DOWN arrow keys to display the correct hour and depress the lt SET gt key SET MINS MM will appear on the message center To change the minutes use the lt UP gt or DOWN gt arrow keys to display the correct minutes and depress the lt SET gt kcy START DAY WWWDAY will appear on the message center This shows the day of the wcck that the schedulc N prices will become active To continue depress the lt SET gt key SET START DAY NO appears on the message center To set the start day use the lt UP gt or SDOWN arrow keys to display YES on the message center and depress the SET key SET DAY WWWDAY will appear on the message center To change thc day use the UP or DOWN arrow keys to display the day and depress the lt SET gt key END DAY WWWDAY will appear on the message center This shows the day of the
4. the errors will still be logged the next time the coin mech door is opened If you select YES all the error messages will be cleared This does not correct any problems Jt only clears the messages If you do not want to see each individual error message press the NEXT key to display CLEAR ERRORS NO Use the lt UP gt or DOWN keys to select YES or NO BASIC PROGRAM SET UP This section covers a quick Set up for customers not inter ested in utilizing special features Open the Coin Mech Door to display and enter the SERVICE MODE If ERROR MESSAGE displays refer to the Troubleshooting Section of manual for correction SET PRICE Pcrform the following Depress Key Displays A NEXT PRICE MENU B SET PRICE SCHED 1 ACTIVE C SET SET PRICE 1 5 X XX D ford SET PRICE 1 X 50 Use arrow keys to increment price up or down Upon setting Step D for price desired click applicable vend door to right for this price sctting Perform Step D again for different prices 548 Showcase Merchandiser nie TI ung PE 2 SETSELF SIZE Sold Out Check Feature Perform following Depress Key Display A SET SHELF SIZE HALF Ri SHELF SIZE FULL Toggle Step B to desired shelf size and click applicable vend door s to the right 3 SETSHOPPER FIRST IN FIRST OUT Perform following Depress Kcy Display A SET VEND MODE SHOP B 4 VEND MODE FULL Toggle Step B to desired sh
5. 18 Check the Prohibit Vend Program in Options Menu Scc page 3 20 Check Solenoid resistance Table 4 1 See page 4 4 4 13 548 Showcase Merchandiser TROUBLESHOOTING CHART Problem Solution Cont d Vend Door does not open Health Control shutdown Refrigeration inoperative NOTE See Refrigeration System on page 4 3 Defective solenoid Defective door switch Missing VSOL from Power Supply Temperature Probe defective Evaporator Freeze up Refrigeration problem Refrigeration unplugged or no power Refrigeration relay unplugged Refrigeration overload Solid State Relay defective Replace Solenoid Replace Switch Check P S VSOL indicator light Replace Power Supply Press the BLANK then lt F gt key to display temperature If actual temperature is different from display replace Temperature Probe Check unit to be level See following Troubleshooting prob lems Check and replug Connect Refrigeration relay Clean screen and condenser coils Perform the following Power Unit OFF Short together the blk and blk yl wire on the Refrig Relay Power Unit ON If A amp B hold true replace the Re frigeration Relay A Power Supply Asim Refrig Relay lamp is lit B Refrigeration Unit now powers up ROWE International Inc ae TROUBLESHOOTING CHART Refrigeration Trobleshooting 4 Compressor does not start Compressor runs hot trips overload ROWE
6. Ali mes sages that will appear on the display will be shown in all upper case letters enclosed with ditto marks The keys depressed to initiate and terminate an action are enclosed with Jess than and greater than marks gt To move from one menu to the next simply press the Next gt key To set an item in that menu press the Set key The first item in that menu will be displayed The valuc or setting of that item may be changed by using the lt gt or lz keys Pressing the lt Set gt key will move to the next item in the menu Pressing the lt Next gt key will move to the next menu 00000000000000000000 FIGURE 1 Set Next lt t gt and 42 keys are all you need to use the EasyKey Menu System The lt 5 gt lt 10 gt and lt 25 gt keys are used to dispense coins from the coin mech The 1 key will be used for the dollar coin when it becomes available ROWE International Inc Error Messages 1 When the coin mech door is opened the display will show SERVICE MENU st If there were any CITOT conditions since the last time the door was opened the display will show ERROR MESSAGES Press the Sel key and the display will show what error s have been logged in Continue pressing the lt Set gt key to sec all the errors After all error messages have beer shown the display will show CLEAR ER RORS NO Use the lt f gt or 7 key to select YES or NO If you select NO
7. All changes that have been set will automatically be saved MACHINE INIT ROWE International Inc DEFAULT MENU The DEFAULT menu contains menu items that perform machine initializations MACHINE INIT allows the machine to be initialized to a default setting There are two types of machine initializations FULL and OPTIONS The OPTIONS initialization resets only the 548 options to default states This type of initialization will turn off all the options that can be set in the OPTIONS MENU See section OPTIONS MENU To perform an OPTIONS initialization use the lt UP gt or DOWN arrow key to display MACHINE INIT OPTIONS on the message center and depress the SET key 3 27 The FULL initialization resets the 548 to default states This type of initialization will initialize the entire machine PRICES MIS totals exccpt for the non resettables OPTIONS TURRET DELAYS AUTO PRICES and DISCOUNTS To perform a FULL initialization use the lt UP gt or lt DOWN gt arrow key to display MACHINE INIT FULL on the message center and depress the lt SET gt key PRINT BAUD RATE The purpose of PRINT BAUD RATE is to allow to set the baud rate of the printer there are three baud rates that may be chossen They are 9600 2400 or 1200 9600 1s the default baud ratc To set the baud rate depress the lt SET gt key until PRINT BAUD RATE BBBB appears on the message center Use the UP or lt DOWN gt arrow keys to cho
8. M they are not indented they must be ordcred individually OPTIONAL KITS 448 66015 Universal Bill Acceptor Allows currency acceptance ROWE International Inc jii COIN MECH CHART COIN 30 V MACH M A ll LLL 40 e M 8 RUMP A 93008 SE mej x ix 93405 S z HAS RICH sagcsss210 Ddxidxi xx E D J F h OU x Ps X pe US he PR Lp xe seat L IT MTCHDMECH HCOZOOHM DO C EDU gis ena xx Ka ceRCON Vu E Set m TEE L2 L J Ej E CBBC bx xbcl CBOR HM Wika E 116 v EECH EE EE E xpxx 1 1 Get i x pg x EI Ire LL ASIA jx rr tr ps SES ka INI 6 COIN ACCEPTOR M z C BUAOPEAN E COIN ACCEPTOR N M E1700 TROPTCALIZED Hobbs Et a Ll TI Re USE W 408 8007 IT Ma REMOVE Dap FROM NCS Bab nun ELAOPEAN COIN MECH Hee NEED 4 PAICE KIT M D A COMPATIBLE X EE FIT X ROWE Interna tional Inc 548 FEATURES MESSAGE CENTER 20 character vacuum display can scroll up to 300 charac ters can be programmed to display a custom message time and date can be displayed By pressing two keys on the Message Center various in formation can bc displayed BLANK lt C gt BLANK lt D gt BLANK F gt lt BLANK gt Hz lt BLANK gt I Inside temp celsius Date and time Inside temp Fahrcnheit Health control status Machine ID number EASYKEY MENU SYSTEM Programming is so simple that you don t even need a manu
9. on the message center and depress the lt SET gt key SET HOURS HH XM will appear on the message center To change the hour usc the UP or DOWN arrow keys to display the correct hour and depress the lt SET gt key SET MINS MM will appear on the message center To change the minutes use the lt UP gt or DOWN arrow keys to display the correct minutes and depress the SET key STOP TIME HH MM XM will appear on the message center This shows the time of day that MULTIVIEW will become inactive To continue depress the lt SET gt key ROWE International Inc SET STOP TIME SET HOURS SET MINS START DAY SET START DAY SET DAY END DAY SET END DAY SET DAY NOTE HH is TUES etc FORCED VEND SET STOP TIME NO appears on the message center To set the stop time usc the UP or DOWN arrow keys to display YES on the message center and depress the lt SET gt key SET HOURS HH XM will appear on the message center To change the hour use the lt UP gt or DOWN arrow keys to display the correct hour and depress the SET key SET MINS MM will appear on the message center To change the minutes use the UP or DOWN arrow keys to display the correct minutes and depress the SET key START DAY WWWDAY will appear on thc message center This shows the day of the week that MULTIVIEW will become active To continue depress the SET key SET START DAY NO appears on
10. 2 VENDS 0 SCHED 3 VENDS 0 Td mt Ben atom Heer EE aa RAND VENDS f FREE VENDS 0 DISC 1 VENDS 0 DISC 2 VENDS 0 DISC 3 VENDS 60 a cb M EL LEE MEME MIS CLEAR COUNT X Sege POWER LOSSES NO HU Ai mma PA ROWE International Inc TIME OVER HEALTH NO MIN TEMPERATURE NO CLOCK CHANGES 0 X9 PRINT BAUD RATE 9600 Service Mode Operation 3 PRICE CHANGED NG Dha Na a PI OUT OF SERVICE PA MAM MAX TEMPERATURE NO L da Options Menu _MULTIVIEW OFF FORCED VEND OFF BILL ACCEPTOR OFF _ SOLD OUT CHECK 8 OFF RNDM FREE VEND OFF _DISPLAY TIME OFF SET MACHINE ID NO SECURITY ha OFF UT AMI eH AA lle aaa se COLUMN DISPLAY SOLD PROHIBIT VENDING Clock Menu DATE 1 17 92 SET TIME NO TIME 11 32 tepen Une SET TIME NO Turret Menu TURRET DELAY OFF Auto Price Menu ENABLE SCHED 2 NO ba aaa TEN rae E m e eler Discount Menu SET DISCOUNT 1 NO SET DISCOUNT 2 NO _SET DISCOUNT 3 NO Diagnostic Menu HEALTH TEST NO CARD CREDIT 00 SET ZERO POS NO M _ _ E pa Te Defaullt Menu MACHINE INIT NONE 548 Showcase Merchandiser 548 QUICK REFERENCE GUIDE To check inside cabinet temperature without opening Coin Mech Door L Press Blank key on keypad 2 Press F key F is for Fahrenheit 3 Press C key C is for Celsius To check H
11. Controller Board P6 Replace Powcr Supply Asm Check Zero Position Switch wiring and magnet Same as above Check Motor wiring connections Check lockbar switch wiring Replace Switch Check wiring for lockbar solenoid Replace Lockbar Solenoid Check Coin Mech Replace Coin Mech Check and clean jam Clean Flight Deck Replace Coin Mech Check for blockage in Coin Mech Replace Coin Mech Check Coin Mech Connection Replace Coin Mech ROWE International Inc TROUBLESHOOTING CHART Problem Solution KS P n a Message Center does not light Price Column display does not light Does not accept coins Does not attempt acceptance ROWE International Inc No power to the Message Center Missing Power Harness Connector Problem Defective Column Display Missing Power Harness Conncctor Problem Defective Coin Mech Missing Power Coin Mech change level low Improper coin loading technique Harness Connector Problem Bill Acceptor not enabled Defective Bill Acceptor Check for 3 VDC Check for 24 VDC Check for VRTN Above votages are required for the Message Center to light Therc is only one cable to the Message Center This comes from the Controller Board If the Controller dies but power 1s still on thc Message Center the Message Center will default to the built in mes sage ROWE INTL VERX XX Check Power Supply 24V FIL OUT light indicator Check from P S P7 to Display P1 R
12. ITEM PREVIOUSLY SOLD INSUFFICIENT CREDIT MUST MAKE SELECTION SORRY OUT OF SERVICE RESERVED SECTION ITEM IS NOT AT DOOR YOU ARE A WINNER CAN T MAKE CHANGE ONE MOMENT PLEASE 1 59PM SUN 12 31 91 11 59PM MON 12 31 91 11 59PM TUE 12 31 91 11 59PM WED 12 31 91 11 59PM THU 12 31 91 11 59PM FRI 12 31 91 11 59PM SAT 12 31 91 TEMPERATURE 36 F HEALTH DELAY 30 MINS OPEN SOLD ROWE International Inc POINT OF SALES MESSAGES FRENCH MERCI CREDIT 1 25 PIECES SEULEMENT SVP INTRODUIKE PIECES PORTE A OUVERTE MONTANT EXACT SVP APPUYER LA TOUCHE D PLATEAU J PRET SELECTION GRATUTTE CONTROLE EN COURS ARTICLE VENDU MONNAIE INSUFFISANTE DOIT FAIRE UN CHOIX HORS SERVICE SECTION RESERVE ARTICLE NON ALIGNE VOUS AVEZ GAGNE CAN T MAKE CHANGE UN MOMENT SVP 11 59PM DIM 12 31 91 11 59PM LUN 12 31 91 11 59PM MAR 12 31 91 11 59PM MEK 12 31 91 11 59PM JEU 12 31 91 11 59PM VEN 12 31 91 11 59PM SAM 12 31 91 TEMPERATURE 36 F DELAI DE TEMP 30 MIN OPEN SOLD TABLE 1 1 POINT OF SALE MESSAGE Descriptlon 1 SPANISH GRACIAS CREDITO 1 25 SOLO MONEDAS INTRUDUZCA MONEDAS PUERTA A ABIERTA CAMBIO EXACTO SELECCIONE TECLA D REPISA J PREPARADA SELECCIONE REVISANDO PRODUCTO ARTICULOS AGOTADOS CREDITO INSUFICIENTE SELECCIONE OPCION FUERA DE SERVICIO PRODUCTO ELEGIDO ARTICULO AGOTADO HAS GANADO CAN T MAKE CHANGE UN MOMENTO POR FAVOR 11 59PM DOM 12 31 91 11 59PM LUN 12 31 91 11 59PM MAK 12 31 91 11 59PM MIF 12 31 9
13. N DISCOUNT START TIME The purpose of SET DISCOUNT N is to sel the time period that DISCOUNT N will be active To enable DISCOUNT N depress the SET key until SET DISCOUNT N NO appears on the message center Use the lt UP gt or DOWN arrow keys to display YES and depress the SET key This menu item sets the amount that will be deducted from all prices in the active schedule when the discount is active If the discount is greater than or equal to the price of an item the price will become 5 00 To set the DISCOUNT depress the SET key until DISCOUNT XX is displayed on the message center XX 05 to 99 95 Use the UP or 4DOWN arrow key to select the desired discount and depress the lt SET gt key START TIME HH MM XM will appear on the message center This show the time of day that Discount N will become active To continuc depress the lt SET gt key SET START TIME SET HOURS SET MINS STOP TIME SET START TIME NO appears on the message center To sct thc start time use the lt UP gt or DOWN arrow keys to display YES on the message center and depress the lt SET gt key SET HOURS HH XM will appear on the message center To change the hour use the lt UP gt or DOWNS arrow keys to display the correci hour and depress the lt SET gt key SET MINS MM will appear on the message center To change the minutes use the UP or DOWN arrow keys to display the correct
14. See sections COIN TOTAL 1 COINS QUARTERS DIMES and NICKELS BILL ACCEPT EMPTY The purpose of BILL ACCEPT EMPTY is to clear the bill tallies after the bill stacker is emptied The bill tallies are added to the BAG TOTAL After the bill stacker is emptied depress the lt SET gt key until BILL ACCEPT EMPTY NO appears on the message center Use the lt UP gt or DOWN arrow keys display YES on the message center and depress the SET key See section BAG TOTAL CASH BOX EMPTY The purpose of CASH BOX EMPTY is to clear the cash box tallies after it is cmptied The cash box tallies arc added to the BAG TOTAL After the cash box is emptied depress the lt SET gt key until CASH BOX EMPTIED NO appears on the message center Use the lt UP gt or 4DOWN arrow keys display YES on the message center and depress the lt SET gt key See section BAG TOTAL PRINT Mis The PRINT MIS menu item sends the MIS data to the RS 232 port if equipped to be printed All of the MIS menu data the software version time and date machine ID audit number and other pertinent information will be included See Scctions CLOCK MENU and SET MACHINE ID To send the MIS information depress the lt SET gt key until PRINT MIS DATA NO appears on the message center Use the lt UP gt or DOWN arrow keys display YES on the messape cenler and depress the lt SET gt key CLEAR MIS DATA The purpose of CLEAR MIS DATA is to perfor
15. Set Product Code SDIAGNOSTIC Health Test Card Credit Sct Zero Position DISCOUNT Set Discount 1 Set Discount Z Sel Discount 3 AUTOPRICE Enable Schedule 2 Enable Schedule 3 Turrct Delay SET key steps through the items within each menu ROWE international Inc This section will provide the descriptions of all the Rowe 548 Refrigerated Merchandiser Service Menus utilizing the D Revision software on Universal Control Board SERVICE MENU The purpose of thc SERVICE MENU is to provide an introduction to the SERVICE MODE PRICE MENU The PRICE menu contains the menu itcms that set the prices shelf sizes vending modes and product codes of the machine PRICE SCHED The purpose of the PRICE SCHED is to select the active Price Schedule See section SET PRICE There are three Price Schedules that may be activated manually or automatically by time and day Sec section AUTO PRICE MENU To select a price schedule depress the lt SET gt key until PRICE SCHED N ACTIVE is displayed on the message center Where N 1 2 or 3 Use the lt UP gt or lt DOWN gt arrow key to select schedule 1 2 3 or AUTO N The schedule that is selected will determine what prices the machine will use in vend operation If AUTO is selected the active schedule number N determined by the active AUTOPRICE times See section AUTOPRICE MENU 1s displayed also If no times have been
16. To continue depress the lt SET gt key SET STOP TIME NO appears on the message center To change stop time use the lt UP gt or DOWN arrow keys to display YES on the message center and depress the SET kcy SET HOURS HH XM will appear on the message centcr To change the hour use the lt UP gt or DOWN arrow keys to display the correct hour and depress the lt SET gt key SET MINS MM will appear on the message center To change thc minutes usc the lt UP gt or DOWN arrow keys to display the correct minutes and depress the SET key NOTE Pressing the NEXT key at any time will advance to the following menu All changes that have been set will automatically be saved ROWE International Inc AUTO PRICE MENU The AUTO PRICE menu contains the menu items that set the time periods during which the different price schedules will become active when AUTO PRICE is enabled A time period is described by start and end times between and including the start and end days For example if price schedule 2 should be in effect from 9 00AM to 5 00PM on Monday through Friday set the START TIME to 9 00AM the STOP TIME to 5 00PM the START DAY to MONDAY and the END DAY to FRIDAY To describe a complete 24 hour time penod set the START TIME to some time 9 00AM for exampic Then set the END TIME to 1 minute less than that time 8 59AM in this case To describe a complete week time period set the START DAY to some day
17. at 00 To display the bag total depress the SET key until BAG TOTAL XX appears on the message center Where XX is thc dollar amount CASH BOX The purpose of CASH BOX is to display thc total amount of money in the cash box When the amount exceeds 59999995 it will restart at 00 To display the cash box tota depress the SET key until CASH BOX XX appears on the message center Wherc XX is the dollar amount CARD SALES The purpose of CARD SALES is to display the total amount of vend card sales if equipped When thc amount exceeds 99999 95 it will restart at 00 To display the card sales depress the SET key until CARD SALES ON appears on thc message center Where XX 1s the dollar amount BILL TOTAL The purpose of BILL TOTAL is to display the total value of the bills held in the bill stacker When the amount of bills exceeds 999 it will restart at 00 To display the bill total depress the lt SET gt key until BILL TOTAL AA appears on the message center Where XX is the dollar amount ONES The purpose of ONES is to display the total number and valuc of one dollar bills held in the bill stacker When the amount of bills exceeds 999 it will restart at 1 To display the one dollar bill total depress the lt SET gt key until ONES N XX appears on the message center Where N is the number of bills and XX is the dollar amount TWOS The purpose of TWOS is to display the total number and v
18. become inactive To continue depress the lt SET gt key SET END DAY SET END DAY NO appears on the message center To sct the end day use the UP or cDOWN arrow keys to display YES on the message center and depress the lt SET gt key SET DAY SET DAY WWWDAY will appear on the message center To change the day use the UP or DOWN arrow keys to display the day and depress the lt SET gt key Where HH is hours MM is minutes XM is AM or PM and WWW is the day of the week ie SUN MON TUES etc NOTE Pressing the NEXT key at any time will advance to the following menu All changes that have been set will automatically be saved 3 26 ROWE International Inc HEALTH TEST CARD CREDIT SET ZERO POS DIAGNOSTICS MENU The DIAGNOSTICS menu contains the menu items that perform system diagnostics The purpose of thc HEALTH TEST is to test the health control system To perform a HEALTH TEST open the service door and the large main door On the inside bottom portion of the large main door near the fluorescent light is the temperature probe Place a hand on the probe to raise the temperature above 45 F Check the temperature by depressing on the key pad the black BLANK gt key and then the lt F gt key The message center will temporarily display the TEMPERATURE XX F where XX is the temperature being read by thc probe When the temperature rises above 45 F close the main door Use the lt UP gt or l
19. key until PROHIBIT VENDING NO is displayed on the message center Use the lt UP gt or DOWN arrow keys to display YES and depress the SET key The purpose of LANGUAGE is to allow the operator to display the vend message in either ENGLISH FRENCH or SPANISH The default language is English To set the vend messages to a language depress the SET key until LANGUAGE ENGLISH appcars on the meesage center Use the lt UP gt or DOWN arrow keys to display cither ENGLISH FRENCH or SPANISH and depress the SET key NOTE Pressing the NEXT key at any time will advance to the following menu All changes that have been set will automatically be saved i DATE CLOCK MENU The CLOCK menu contains the menu items that set the internal Clock Depress the black lt BLANK gt key on the key pad and then the lt D gt key to temporarily display the time date and day of week DATE MM DD YY will appear on the message center This shows the current date To continue depress the SET key ROWE International Inc SET DATE SET DATE NO appears on the message center To change the date use the UP or DOWN gt arrow keys to display YES on the message center and depress the lt SET gt key SET DAY OF MONTH SET MONTH SET YEAR TIME SET TIME SET HOURS SET MINS SET DAY SET DAY OF MONTH DD will appear on the message center To change the day of the month use the lt UP gt
20. or DOWN arrow keys to display the day of the month and depress the lt SET gt key SET MONTH MM will appear on the message center To change the month usc the UP or DOWN arrow keys to display the correct month and depress the lt SET gt key ET YEAR YY will appear on the message center To change the year use the lt UP gt or DOWN arrow kcys to display the correct year and depress the lt SET gt key TIME HH MM XM WWW will appear on the message center This is the current time To continue depress the lt SET gt key SET TIME NO appears on the message center To change the time use the lt UP gt or lt DOWN gt arrow keys to display YES on the message center and depress the lt SET gt key SET HOURS HH XM will appear on the message center To change the hour use the UP or DOWN arrow keys to display the correct hour and depress the SET key SET MINS MM will appear on the message center To change the minutes use the UP or DOWN arrow keys to display the correct minutes and depress the SET key SET DAY WWWDAY will appear on the message center To change the day use the lt UP gt or DOWN arrow keys to display the day and depress the lt SET gt key Where HH is hours MM is minutes XM is AM or PM and WWW is the day of the week te SUN MON TUES etc NOTE Pressing the NEXT key at any time will advance to the following menu All changes that have been set w
21. safety procedures Operating pressures with a R 502 system are higher than that of H 12 systems high side 265 275 psig low side 33 37 psig 75 ambient air temp Never introduce H 12 refrigerant into this system Operating temperature pressure will be affected and the unit will not function properly and could be destroyed 4 6 ROWE International Inc Troubleshooting 4 POWER SUPPLY INDICATOR LIGHTS num le REFRIG RELAY OUT e 24 V VFD POWER 120 V PDC COIN MECH 27 VAC EURO COIN 120 VAC AE E LINE POLARITY R 15V LOGIC AC RD ok POWER BOARD ASSEMBLY POWER P N 548 1810 24 V SOL MADE IN USA POWER IN SERVICE COIL Noe SER VICE ek Name Color Description 120 V PDC Com Mech Neon 120 V Pulse DC for Coin Mech 27 VAC Euro Coin Yellow LED 27 VAC for European Executive Coin Mechs and Card Systems 120 VAC Power Neon On indicates differece in voltage Line Polarity Reveresed Neon ON indicates Reverse Polarity between AC Hot and Neutral AC Ground OK Neon ON indicates voltage between hot and Earth Noise Filter OK Neon ON indicates that the Filter Module in not shorted or open In Service Coil Red LED ON Indicates that the Flourescent Lamp Relay Coil 15 encrgized In Service Lamps Neon ON Indicates that the power is being applied to the Fluorescent Lamp Ballasts 24V Fil Out Red LED On Indicates that the Column Display Filament Voltage is present 24V VFD Power Ked LED ON Indicates that thc
22. service depress the lt SET gt key until OUT OF SERVICE NO appears on the message center By using the lt UP gt or DOWN arrow keys displaying YES on the message center and depressing the lt SET gt key the last time day and date a the machine went out of service will appear 3 14 ROWE International Inc TIME OVER HEALTH The purpuse of Time Over Health is to display the amount of time the refrigerated compartment has been over the health temperature If the compartment has not exceeded the health temperature after the Pull Down period then NOT APPLICABLE will be displayed otherwise the length of time the compartment has been over the health temperature and the maximum temperature that the compartment has reached will be displayed To display the TIME OVER HEALTH depress the lt SET gt key until TIME OVER HEALTH NO appears on the message center Use the lt UP gt or lt DOWN gt arrow keys to display YES and depress the SET key HH MM SS XX F MAX will appear on the message center If the temperature in the refrigerated compartment did not exceed the maximum health temperature then NOT APPLICABLE will appear on the message center Where HH is hours MM is minutes SS I seconds and XX 1s degrees farenheit MAX TEMPERATURE The purpose of MAX TEMPERATURE is to allow the operator to display the maximum temperature that the refrigerated compartment has achieved after the machine has reached the pull down t
23. set up or the AUTOPRICE schedules are disabled Schedule 1 is used SET PRICE The purpose of the SET PRICE is to set each shelf or compartment to a specific price To set prices depress the lt SET gt key until SET PRICE N 5 XX is displayed on the message center N 1 2 or 3 XX 05 to 99 95 Use the UP or DOWN arrow key to select the desired price then toggle the corresponding vend door to sct the price Notice the column display will reflect the desired price for that shelf SHELF SIZE The purpose of the SHELF SIZE is to set a compartment to either HALF size or FULL size If the shelf sizes are set to HALF then there are 14 compartments to a shelf if they are set to FULL then there are 7 compartments to a shelf The default for all shelves is HALF size To set the size of a shelf depress the SET key until the message center displays SHELF SIZE HALF Use the UP or DOWN arrow key to change the setting to either HALF or FULL Toggle the door corresponding to the desired shelf and notice the column display will reflect the size configuration of the shelf i e HALF or FULL SET VEND MODE The purpose of SET VEND MODE is to set a shelfs vend mode to cither SHOP or FIFO mode If a shelf is sct to FIFO mode the machine dispenses items in the order they were loaded In other words the First In is the First Out FIFO If this mode is to be implemented it should be done after init
24. 0 CYCLE Maximum Location Ambient Temperature 110 F VEND CAPACITY Totalltems c rrt t n n n nBng 154 MAX Delivery Doors rrr nn sadi Delivery Door Dimensions Nominal 9 Doors 4 in Height 2 Doors 5 in Height 11 Doors 6 or 9 in Width Compartment Depth Nominal 91 4 in Depth Shelf Configurations Available Over Under 2e as 14 Products Per Shelf Plinii ocre AA 7 Products Per Shelf Vertical Split 14 Products Per Shelf Food Compartment Operating Temperatures AR CAE COIN MECHANISMS 120V Models 12 or 15 Pin MARS TRC 6000 COINCO 9300L 24 V Models 15 Pin Only MAKS TRC 6010 XV REFRIGERATION SYSTEM TVPG i fever eS a 3 4 HP Air Cooled AA er hod ut Mop EE E R 502 27 oz Operating Pressures 75 F High Side 265 275 psig Low Side 33 37 psig Test Pressures 2 ee eee ae High Side 300 psig Low Side 150 psig il ROWE International Inc HOW TO USE THIS MANUAL This manual contains six sections The front section contains a table of contents and Table Charts to aid in the identification ol models by number and specifications for each Described below is a bricf outline of the numbered sections and the information discussed there SECTION 1 DESCRIPTION A genera introduction of what and how the machine operates Illustrations detailing the major components and selection dentifications Before attempting to unpack or
25. 1 11 59PM JUE 12 31 91 11 59PM VIE 12 31 91 11 59PM SAB 12 31 91 TEMPERATURA 36 F REVISION 30 MINS Point of Sale Messages described on next page 1 3 548 Showcase Merchandiser EEN Messages Prior to Credit SORRY OUT OF SERVICE This message will appear whenever there is an error condition logged by the soft ware The display lamps will be out and one or more error conditions exist INSERT MONEY This message appears when a Bill Vali dator is configured and there is sufficient change in the Coin Mechanism EXACT CHANGE PLEASE This message appears whenever there is insufficient change in the Coin Mecha nism Users can buy with an over credit and the machine will try to make the correct change COINS ONLY PLEASE This messa ge appears only when a Bill Validator is not configured and there is sufficient change MAKE FREE SELECTION Machine is in Free Vend No money is required HEALTH CONTROL ON 30 Minute Health Delay ex pired Depress BLANK gt Key and then the H gt Key ONE MOMENT PLEASE Machine is locating zero posi tion 11 59PM SUN 12 31 91 Depress lt BLANK gt Key and then D gt Key Time Day of Week Date TEMPERATURE 36 F Depress BLANK Key and then F gt Key Displays current temperature of Vend Compartment HEALTH DELAY 30 MINS Time remaining during 30 Minute Health Delay Depress BLANK Key and then the lt H gt Key Credit Messages CREDIT 1 25 Purchaser s current cred
26. 24V Cathode Supply is present This is uscd to power the Column Display Message Center 5V Logic Power Red LED ON Indicates the presence of the 3 VDC Logic Supply 424V Solenoid Power Red LED ON Indicates the presence of the 24V Solenoid Supply Refrig Relay Red LED ON indicates powcr output to energize refrigeration relay ROWE International Inc 4 7 548 Showcase Merchandiser 15 PIN COIN MECH SOCKET Coin Mechanisms 2 120V Models 12 or 15 Pin 3 MARS TRC 6000 j COINCO 9300L g 6 24 V Models 15 Pin Only I MARS TRC 6010 XV s 9 10 11 12 13 14 15 5 VDC 5V RTN Send Int Data Accept Enable Dis 25 Dis 10 Dis 54 120 V PDC Reset 120 V PDC 24 V PDC Dis 1 24 V PDC ROWE International Inc Troubleshooting 4 MINE H TROUBLESHOOTING CHART Error Messages MOTOR MALFUNCTION HEALTH TIME EXPIRED MAIN DOOR OPEN ROWE International Inc Turret Motor jammed error return to zero position Turret overloaded Shorted motor leads Bad driver circuit on Power Supply Bad detection circuit on Power Supply Refrigeration Unit not plugged in Refrigeration screen on Condensor clogged Refrigeration Relay disconnected or defective Main Door not closed tightly High ambient Temperature reads 96 F continuously Faulty Refrigeration System Switch not activated Switch broken or defective Switch disconnected Clea
27. 5 pin 2 ground for 12 VDC with Service Switch ON Replace UCB if missing voltage Replace P S if voltage is present Remove obstruction Check for 24VDC across motor if present replace Disconnect harness If turret stops replace Message Center Check Switch Perform continuity test between switch and door chassis for wirc short ROWE International Inc Troubleshooting 4 E TROUBLESHOOTING CHART Problem Solution Cont d Turret only turns one direction Turret Rotates constantly Vend Door does not open ROWE International Inc UCB Dir output signal missing Harness Connector problems Message Center Rocker Sw defective Key stuck on Message Center Scrvice Switch defective or shorted to door Turret out of position and or in FIFO Mode Compartments in sold condition Invalid section lockout Measure across P 5 P6 pin 9 to P5 pin 2 ground for 12 VDC Replace UCB if missing voltage Replace P S if voltage is present Check UCB P6 to P S P6 BL BK wirc for continuity Replace message Center Disconnect harness from Message Center If Turret stops replace Message Center Check Switch Perform continuity test between switch and door chassis for wire short Check Turret position Set Zero Position routine in the Diag nostic Menu Reprogram Shelf Mode Rotate the Turret on full revolution with inside Service Switch Check the Sold Out Check program in Options Menu See page 3
28. END 2 2 dimes and a nickel or 5 nickels arc in the coin tubes then COINS ONLY PLEASE will be displaycd on the message center 3 If the bill acceptor is enabled and 3 quarters 2 dimes and a nickel or 3 quarters and 5 nickels arc in the coin tubes then INSERT MONEY will bc displayed on the message center ROWE International Inc TABLE 3 1 o nmm mum mono s uit NN mmu mot ug gel es A ee IL an INITIAL PROGRAM SETTINGS The following program settings are the factory default scttings which will be obtained upon the operation of the DEFAULT MENU INITALIZE FULL routine Price Menu PRICE SCHED 1 ACTIVE Price Display ail 99 95 PRICE SCHED 2ACTIVE Price Display 05 thru 55 PRICE SCHED 3ACTIVE Price Display 60 thru 1 10 SET PRICE 1 50 M 5 to 99 95 SHELF SIZE HALF FULL _SET VEND MODE SHOP FIFO _MULTICODES OFF ON SET PROD CODE 0 0 to 99 MIS Menu SET COIN TUBES NONE BILL ACCPT EMPTY NO CASH BOX EMPTY NO PRINT MIS DATA NO _CLEAR MIS DATA NO SALES R 00 7 11 SALES n 00 BAG TOTAL 00 CASHBOX 00 CARD SALES 00 BILL TOTALS 5 00 CO TU ONES 0 5 00 TWOS 05 00 FIVES 0 00 2 debe ad 1 COINS 035 90 QUARTERS 0 00 DIMES 0 00 NICKLES 6 00 RAND VEND 00 FREE VEND 00 DISC 1 00 no DISC2 09 DISC 3 00 a Beef e RR decken SCHED 1 VENDS 0 SCHED
29. HEALTH DELAY XX MINS will appear on the message Center where XA is a number between 30 and 1 starting at 30 and decreasing by one every minute After the 30 minute pull down period expires if the black BLANK key is depressed and then the H gt key is depressed HEALTH CONTROL ON will appear on the message center This indicates that the temperature inside the vending compartment is now being monitored If the temperature inside the vending compartment rises above 45 F for a one minute period the machine will go out of service If this occurs depressing the black lt BLANK gt key and then the lt H gt key will display OFF TIME DATE on the message center where TIME and DATE are the time and date when the machine went out of service due to a health control error To reset a HEALTH TIME EXPIRED error clear the errors and open and shut the main door Depress the black lt BLANK gt key and then depress the lt H gt key to display HEALTH DELAY XX MINS on the message center If the message center still displays OFF TIME DATE then there is a problem with the main door switch REFRIGERATION Electrical The self contained refrigeration system is designed to slide in and out as one complete assembly A normal 3 pin AC power cord supplies 120 VAC 60 cycie 16 amps powcr ta the Compressor Evaporator Blower and the Condenser Fan The Evaporator Blower runs continuously while AC power is applied regardless
30. International Inc No voltage on bk wire with Evaporator Blower not running No voltage on yl bk wire Low line voltage Start Relay contacts defective Motor overload defective Start Capacitor defective Compressor Head load too high Compressor Start winding defective NOTE Motor will start with Run Capacitor removed or open Aur intake screen clogged or obstructed Condenser coils blocked Condenser fan not running Start Relay not opening defective Run Capacitor not in circuit Run Capacitor defective Low line voltage Low refrigerant charge Defective Refrigeration Unit line cord Check and or replace Refrig Relay Check voltage It should be 105V minimum with Compressor running Replace Start Relay Check and replace Check and replace Allow 3 minutes off time for pressure equalization before restarting and performing pressure checks Perform Compressor Ohm test See page 4 3 of Refrigeration System if fails test replace Compressor Start Relay Start Cap and Run Cap Clean as necessary Clean as necessary Remove obstruction or replace Check and replace Check and install Check and replace Check voltage It should be 105V minimum with Compressor running Allow 3 minutes off time for pressure equalization before performing pres sure checks SECTION 5 MAINTENANCE INTRODUCTION This section contains adjustment repair and replacement procedures All lubrication has been don
31. Monday for example Then sct the END DAY to the previous day Sunday in this case Setting the prices in the schedules is done in the PRICE MENU The following instructions can be used for both Schedule 2 and 3 NOTE in order to activate a AUTO PRICE Schedule the PRICE SCHED AUTO N in the PRICE MENU must be selected after setting the time periods Sec section PRICE SCHED N ACTIVE ENABLE SCHED N The purpose of ENABLE SCHED N is to set the time period that price schedule N will be active To enable schedule N depress the lt SET gt key until ENABLE SCHED N NO appcars on the message center Use the lt UP gt or lt DOWN gt arrow keys to display YES and depress the SET key START TIME START TIME HH MM XM will appear on the message center This shows the lime of day that the schedule N prices will become active To continuc depress the lt SET gt key SET START TIME SET START TIME NO appears on the message center To set the start time use the lt UP gt or lt DOWN gt arrow keys to display YES on the message center and depress the lt SET gt key SET HOURS SET HOURS HH XM will appear on the message center To change the hour use the lt UP gt or DOWN gt arrow keys to display the correct hour and depress the SET key i SET MINS SET MINS MM will appear on the message center To change the minutes use the UP or DOWN arrow keys to display the correct minutes and depress the SET key
32. Switch Actuator FIGURE 4 2 LOCK BAR SWITCH DELIVERY DOOR INTERLOCK SWITCH Adjust as follows 1 Turn main powcr switch OFF 2 Unlatch all delivery doors 3 Connect continuity light to switch common and nor mally closed 4 Slowly close solenoid plunger All latches must drop out before the light comes on 5 To adjust loosen two screws on switch bracket assem bly or switch mounting screws if necessary Delivery Door Interlock Switch Adjust as follows 1 Remove top cover over Delivery Door Latch Asms 2 Be certain all delivery doors are completely closed 3 Manually unlatch any delivery door 4 While observing the Interlock Switch Actuator SLOWLY open the unlatched door 5 1 548 Showcase Merchandiser 5 Interlock Switch should transfer break between 1 32 and 1 16 inch travel of the top interlock slide 6 Loosen screw on nylon switch actuator P N 448 813 and adjust accordingly Interlock Switch MUST be in thc Normal Closed position when ali delivery doors are closed 7 Recheck after adjusting Repair and Replacement Most of thc repair and replacement procedures for the merchandiser are of an obvious nature The following information is provided to aid service personncl in repairing or replacing parts that require additional information Checking Refrigeration System NOTE The entire Refrigeration Unit may be removed from the vendor and run on the bench to troubleshoot any given p
33. T SWITCH 15 AMPS Der BK YL BK RAC PLUG VALUES BASED ON 120 VAC 60 HZ DOMESTIC REFRIGERATION UNIT START RELAY PICK UP VOLTAGE 162 175 VAC FIGURE 4 2 NOTE The entire Refrigeration Unit may be removed fram the vendor and run on the bench to troubleshoot Install a jumper wire capable of handling 10A 16 gauge in the Refrigeration Relay harness connector and plug the power cord into 120V grounded receptacle Do not allow unit to run for extended periods of time without the Cold Control It could cause the Evaporator to freeze ROWE International Inc 4 5 548 Showcase Merchandiser REFRIGERATION SYSTEM WIRING DIAGRAM EUROPEAN TEST SWITCH 15 AMPS ea BN YL BK k VALUES BASED ON 228 248 VAC S HZ EUROPEAN REFRIGERATION UNIT an ade START RELAY PICK UP VOLTAGE 205 234 VAC FIGURE 4 3 NOTE The entire Refrigeration Unit may be removed from the vendor and run on the bench to troubleshoot Install a jumper wire capable of handling 10A 16 gauge in the Refrigeration Relay harness connector and plug the power cord into 120V grounded receptacle Do not allow unit to run for extended periods of time without the Cold Control It could cause the Evaporator to freeze CAUTION Protective eye wear must be worn when testing refrigeration systems This system is charged with 2702 of H 502 refrigerant Repair should only be performed by technicians trained and experienced in refrigeration troubleshooting and
34. ULT ar J en NEXT gt NEXT NEXT d 8 OPTIONS pIAaNasTiC NEXT gt T 4 V NEXT 7 CLOCK DISCOUNT NEXT a ee NEXT gt TURRET 5 For items within each menu see page 3 7 lt NEXT gt key moves through the menus lt SET gt key moves through items in a menu cto amp ci changes the value of an item ROWE Intcrnational Inc 245 548 Showcase Merchandiser Sct Coin Tubes Dise 3 B A Empty Disc 2 5 Cash Box Empty Disc 3 3 Prini MIS Data Total Vends Clear MIS Dain Sched 1 Vends Out of Service Time Over Hith Max Temp Min Temp Clock Changes Dimes Nickels Rand Vend Frec Vend Sales R 5 Sched Z Vends Sales N Sched 3 Vends Bag Total 5 Vends per Shelf Cash Box A Code XX Vends Card Sales Rand Vends Bill Total Free Vends Ons D 5 Disc Vends Twos 0 Disc 2 Vends Fives O Disc 3 Vends Coin Tolal MIS Clear Cnt SI Coins A Power Losses Quarters Price Changed A OPTIONS Multiview Forced Vend BIH Acceptor Sold Out Check Free Vend Random Free Vend Display Time Set Machine 1D Security Code Sct Messape Column Display Prohibit Vend Language Date Sct Date Time Set Time CLOCK k TURRET f T o DH TABLE 3 4 ITEMS WITHIN EACH MENU DEFAULT Machine Initialization Print Baud Rate Price Schedules Setling Prices Shelf Sizes Set Vend Mode Multi Codes
35. al Only four keys are used to program the machine CUP lt DOWN gt lt SET gt NEXI REAL TIME CLOCK Keeps track of start and stop times for options and when faults occur TURRET LOCKOUT Up to 6 large sections 12 small sections can be reserved until a specificd time RANDOM FREE VEND Customer can win a free product Variable odds 1 50 to 1 300 DISCOUNTS Up to three discount schedules can be offered Each with their own start and stop times by date and time PROGRAMMABLE COIN LOADING Coins can be loaded through the top or side of coin mech MIS MANAGEMENT INFORMATION SYSTEM Keeps track of Sales by shelf sales by product codes Number of free vends ROWE International inc Value of free vends l Number of random free vends Value of random free vends Number of discount 1 sales Value of Discount 1 sales Number of discount 2 sales Number of discount 3 sales Value of discount 3 sales Number of schedule 1 vends Number of schedule 2 vends Number of schedule 3 vends Accurate inventory of money in Cash Box Coin Mecha nism Bill Stacker and Credit Card sales has both resetable and non resetable money inventory printer out put MULTIVIEW Rotates the turret 3 sections every 3 minutes at program mable start and stop times CREDIT CARD READER CAPABILITY _FIFO or SHOPPER CAPABILITY NEW TURRET DESIGN Can be rotated in either direction Can be easily removed in one piece Removable blower scre
36. alue of two dollar bills held in the hill stacker When the amount of bills exceeds 999 it will restart at 1 To display the two dollar bill total depress the lt SET gt key until TWOS N XX appears on the message center Where N is the number of bills and XX is the dollar amount 3 10 ROWE International Inc FIVES COIN TOTAL 1 COINS QUARTERS DIMES NICKELS RAND VENDS The purpose of FIVES is to display the total number and value of five dollar bills held in the biil stacker When the amount of bills exceeds 999 it will restart at 1 To display the five dollar bill total depress the lt SET gt key until FIVES N XX appears on the message center Where N is the number of bills and XX is the dollar amount The purpose of COIN TOTAL is to display the total value of the coins held in the coin tubes When the amount of coins exceeds 999 it will restart at 00 To display the coin total depress the lt SET gt key until COINS TOTAL XX appears on the mcssage center Where XX is the dollar amount The purpose of 1 COINS is to display the total number and value of 1 coins held in the coin mech tubes To display the 1 coin total depress the SET kcy until 1 COINS N XX appears on the message center Where N is the number of coins and XX is the dollar amount Th purpose of QUARTERS is to display the total number and value of quarters held in the coin mech tubes To display the quart
37. ars on the message center Use the lt UP gt or DOWN arrow keys to display YES and depress the lt SET gt key TTF MM DD YY HH NNXM will appear on the message center Where TT is the minimum termperature in farenheit MM is the month DD is the day YY is the year HH is the hour NN is the minute and XM is either for AM or PM If the temperature ihside the refrigerated compartment has not reached the pull down temperature then MIN TEMP NOT REACHED will appear on the message center ROWE International Inc CLOCK CHANGES The purpose of CLOCK CHANGES is to display the number of times the clock has been changed If the clock has never been changed then NOT APPLICABLE will be displayed This data is non resettable To display the number of times the clock has been changed depress the SET key until CLOCK CHANGES NO appears on the message center By using the lt UP gt or DOWN arrow keys displaying YES on the message center and depressing the lt SET gt key TIMES CHANGED N will appear Where N is the number of times the clock has changed To change or set the date time or day sec section SET DATE SET TIME or SET DAY NOTE Pressing the lt NEXT gt key at any time will advance to the following menu All changes that have been set will automatically be saved MULTIVIEW START TIME OPTIONS MENU The OPTTONS menu contains the menu items that select the options in the machine The purpose of MULTIVIEW
38. d rotor torque 2096 Increases overall efficiency The Start Relay contact is normally closed The Start Relay has a voltage sensitive coil that remains dc energized until the voltage across its coil caused by the voltage across the Start Winding excecds 162 175 VAC At this time the compressor has broken away from the load and is near its nominal running speed As the Com pressor shaft speed increases the voltage on the Start Winding also increases When the Start Winding voltage reaches the proper level the Start Relay coil will energize This opens the contacts lo the Start Capacitor discon necting it from the circuit With the Start Capacitor disconnected the current through the Start Winding will drop 70 The Bleeder Resistor provides a safe discharge path for any stored charge in the Start Capacitor Faure to return the Start Relay and the Control Box to their correct mounting position will cause the motor starting voltages to be altered This could result in start up prob lems at low line voltages Always secure the Control Box before returning the unit to service When power is applied to the black wire the Evaporator Blower should run immediately Connecting the black wire to the yl bk wire closcs the refrigeration circuit 548 Showcase Merchandiser When the yl bk wire is made hot the condenser fan and compressor will start to run Until thc compressor rotor shaft reaches a minimum running speed the start relay co
39. dure ROWE INternational Inc CLEANING To project the best selling image to the customer and to prolong the beauty and operation of the vendor it is important to keep your Showcase Merchandiser clean Door Fan Filter Check and wash out the Door Fan Filter each month or as needed depending on location If left unclean for long penods the efficiency and life expectancy of the Fan Motor and Heating Element will deteriorate See pages 6 16 Fig 7 for Filter location Unit Exterior Remove any debris lodged in the vend door runner tracks Use a clean soft cloth moistened with a mild rated plastic cleaner to clean all vend doors and runner tracks Metal and vinyl surfaces can be cleaned with warm water and a mild non dulling detergent Unit Interior Removeanydebristhat mayhavespilledordripped unto the compartments interior lining and shelf areas Use a clean lint free cloth moistened with a mild Plastic rated cleaner Coin Mech Check and clean regularly the coin paths cading through the flight deck and coin tubes Use a lint free cloth moistened with a mild detergent Refrigeratlon System The Kefrigeration Screen Condenser Coil and Exhaust Screen should be checked and cleaned at least once a year More often if location is highly dusty dirty The entire Refrigeration Unit needs to be pulled out so to clean the pervious mentioned items The process of removing the Refrigeration Unit is simple and easy which should o
40. e at the factory and no further tubrication is required Adjustments The Showcase Merchandiser is factory adjusted for optimum performance and requires no additional adjustments unless parts have been repaired or replaced Before attempting to make any adjustments to the mechanism consult the troubleshooting charts to verify the need Delivery Door Switch With delivery door closed switch should be open When delivery door is opened switch actuator should be making contact with raised part of door follower and switch should be closed To adjust loosen switch mounting screws and rotate L Turn main power switch OFF 2 Loosen both mounting screw and unlatch solenoid assembly 3 Hold delivery door open 1 3 4 use wood block 4 Place 093 gauge under switch roller Adjust switch until actuator bottoms 5 Remove gauge and door block and check for switch roller operation Make certain there is no binding Switch Mounting Serews 2 Delivery Door Moves Door Follower Moves EC at Switch Door Closes Swiich Switch Actuator FIGURE 4 1 DELIVERY DOOR SWITCH ROWE International Inc Lock Bar Switch Switch should normally be making contact with vertical edgc of cam and switch should be open When solenoid js cnergized switch actuator will fall off beveled edge ot cam and switch should be closed Lock Bar Switch Lock Bar Solenoid Lock Bar Cam Delivery Door Interlock Switch Nylon
41. e message center Where N is the number of clears POWER LOSSES The purpose of POWER LOSSES is to display the last time and date that the machine lost powcr If the machine has never lost power NOT APPLICABLE will be displayed This data is non resettable To display the last time the machine lost power depress the lt SET gt key until POWER LOSSES NO appears on the message center By using the lt UP gt or DOWN arrow keys displaying YES on the message center and depressing the SET key thc last time day and date the power to the machine had been off will appear PRICE CHANGED The purpose of PRICE CHANGED is to display the last time and date that a price was changed If the prices have never been changed then NOT APPLICABLE will be displayed This data is non rcsettable To display the last time a price changed depress the lt SET gt key until PRICE CHANGED NO appears on the message center By using the lt UP gt or lt DOWN gt arrow keys displaying YES on th message center and depressing thc lt SET gt key the last time day and date a price had changed will appear To set or change prices see section SET PRICE OUT OF SERVICE The purpose of OUT OF SERVICE is to display the last time and date that the machine went out of service If the machine has never gone out of service then NOT APPLICABLE will be displayed This data is non resettable To display the last time the machine went out of
42. ealth Control time delay without opening Coin Mech Door 1 Press Blank key on keypad 2 Press H key H is for Health Control Status and for time left in initial 30 min health delay check To check Machine ID 1 Press Blank then I key To set prices 1 Press NEXT key on Message Center to reach PRICE MENU 2 Press SET key to reach PRICE 0 00 3 Change price shown by using up or down keys 4 Toggle doors you wish to change to that price To payout change from coin mech manually l Press coin switch 5e 10 or 25 on Message center To extract MIS data 1 Press NEXT key on Message Center to reach MIS MENU 2 Press SET to advance through each MIS category 3 SALES lt N gt is Non resettable cumulative cash meter 4 SALES lt R gt is Resettable cash meter To print MIS data J Connect compatible printer using proper interface cable 2 Press NEXT key on Message Center to reach MIS MENU 3 Press SET key to rcach PRINT MIS DATA NO 4 Press up or down key to change it to PRINT MIS DATA YES 5 Press SET kcy to automatically print data To clear SOLD out doors 1 Open Main Cabinet Door 2 Rotate turret with Service Switch not outside switches To clear an error if lights go out but prices remain lit L Error description will appear when coin mech door is opened Press SET key each time an error message displays CLEAR ERRORS NO will appear Press up or down key to chan
43. elf mode and click applicable vend door s to the right If unit is equipped with Bill Acceptor perform the fol lowing A Depress the NEXT key until OPTION MENU displays B Depress the lt SET gt key until BILL ACCEPTOR OFF displays C Depress x1 or 7 arrow key to toggle Bill Acceptor enable to OFF or ON D Depress the NEXT key to exit Option Menu Security Code If the Security Code feature is enabled the display will show SECURITY CODE k k k 26 Use the lt UP gt or DOWN arrow keys to display the first character in the Security Code When the first character is displayed press the lt SET gt key Continue this procedure for the remaining characters in the Security Code After entcring the correct Security Code and pressing the SET gt key for the last character in the Security Code ihe message center will display FULL ACCESS GRANTED If the security code is unknown the Operator may press the NEXT key which will enable him to have access only to the PRICE MIS AUTO PRICE and DIAGNOS TIC menus If the Security Code is lost or misplace and the operator has a need to know the code depress the x BLANK key and then the lt K gt key to display an cight character dis play Note the eight character display the serial number of the machine and the owner of the machine and call the Rowe International Techinical Service Department Used to verify if a compartment has been refilled with tampered
44. empcrature The message center will display the maximum temperature along with the date and time the maximum temperature was achieved If the temperature inside the refrigerated compartment has not reached the pull down temperature then MIN TEMP NOT REACHED will appear on the message center To display the maximum temperature depress the lt SET gt key until MAX TEMPERATURE NO appears on the message center Use the lt UP gt or 4DOWN arrow keys to display YES and depress the SET key TTF MM DD YY HH NNXM will appear on the message center Where TT 1s the maximum termperature in farcnheit MM is the month DD is the day YY is the year HH ss the hour NN is the minute and XM is either AM or PM If the temperature inside the refrigerated compartment has not reached the pull down temperature then MIN TEMP NOT REACHED will appear on the message center MIN TEMPERATURE The purpose of MIN TEMPERATURE is to allow the operator to display the minimum temperature that the refrigerated compartment has achieved after the machine has reached the pull down temperature The message center will display the minimum temperature along with the date and lime the minimum temperature was achieved If the temperature insidc the refrigerated compartment has not reached the pull down temperature then MIN TEMP NOT REACHED will appear on the message center To display the minimum temperature depress thc lt SET gt key until MIN TEMPERATURE NO appe
45. en at vend door Dynamic non mechanical brake FOUR SHELVES FOR INSIDE STORAGE COIN MECHANISM Can use cither 110VDC 12 or 15 pin or 24VDC 15 pin Coin mechanisms NOTE See Coin Mech Chart page iv REFRIGERATION SYSTEM Unit easily removable in one piece Uses cnvironmental friendly refrigerant R502 Compressor start delayed to prolong the life of the com pressor SECTION 1 DESCRIPTION INTRODUCTION The 548 has a maximum capacity of 154 items It is capable of three Jevel pricing controlled by its own Real Time Clock Sections of the turret can be locked out of availa bility until a preset time The Universal Control Board UCB permits individual programming to vend in either the FIFO First In First Out mode or the shoppcr mode For setting prices pleasc refer to page 3 1 The Message Center uses point of sale messages to help your customers make their purchases while the UCB collects and accumulates MIS Manage ment Information Systems The microcontroller stores error messages in the event of a system malfunction which help to quickly isolate the problem and return the vendor to service See pages 1 4 and 4 9 for Point of Sales and Error messages respectively MAJOR COMPONENTS Universal Control Board This UCB controls and monitors the vendor s perform ance Further it regulates it s temperature stores times and prices records error messages accumulates cash to tals and interfaces with
46. en the turret will be rotated but the Error Messages will still be stored to indicate to the service person that a problem had existed and should be checked out Error Messages Fora listing of the Error Messages see the Troubleshoot ing Chart Error Messages see pages 4 9 amp 4 10 To view and clear Error Messages see Service Mode Opera tion page 1 1 The 548 has self diagnosing software to identify problem conditions The operator is alerted using error messages rather than error codes If the error occurs while the coin mech door is open service mode an immediate tempo rary descriptive message is displayed If the crror occurs while the coin mech door is closed vend mode the error message is added to an error queue If there any error messages 1n the error qucue at the start of service mode they will be displayed in the order in which they occurred The lt Set gt key is used to advance to the next message After all the messages have been viewed the operator will be given the option of clearing the message queue If the queue is not cleared the error messages will continue to appear each time the coin mech door is opened to start the service mode Out of Service When a serious error condition occurs or exisis while in vend mode the machine will be put out of service If there was credit established at that time it will be returned All of the money handling devices will be disabled The Mes sage Center wil
47. eplace Check Power Supply 120 VPDC Light Indicator Check Coin Mech Socket UCB P8 and P 5 P3 Replace Check power light on Power Supply Add change to Coin Mech See Coin Loading routine page 2 2 Check I O UCB P5 to B A P2 P3 Check Options Menu program on page 3 16 to sce if B A is enabled Replace 548 Showcase Merchandiser TROUBLESHOOTING CHART Problem Solutlon Cont d Does not register credit Docs not give change Turret does not rotate Turret only turns one direction Credit messages not received from Coin Mech Com Mech defective Service Door switch not closed Coin Mech mis programmed Dispense lines to Coin Mech disconnected Defective controller board Harness Connector problems No signal from Message Center UCB ON OFF output signal missing Turret overload or jammed DC Motor defective Key Stuck on Message Center Service Switch defective or shorted to door No continuity between J8 pin 9 of UCB and pin 5 of Coin Mech plug Replace Coin Mech Check for defective actuator Reload Coin Mech See page 3 8 of Coin Set Tubes Check continuity between Controller I8 Coin Mech pin 3 pin 9 pin 4 pm 8 pin 5 pin 7 pin 7 pin 14 Replace controller board Check terminals on Motor Check P S P4 BK OR amp BL OR wires to motor terminals Check UCB P6 to P S P6 Check UCB P2 to Message Center Replace defective Message Center Measure P S P6 pin 11 to P
48. er coin total depress the lt SET gt key until OUARTERS N XX appears on the message center Where N is the number of coins and XX 1s the dollar amount The purpose of DIMES is to display the total number and value of dimes held in the coin mech tubes To display the dime coin total depress the lt SET gt key until DIMES N XX appears on the message center Where N is the number of coins and XX is the dollar amount Ms purpose of NICKELS is to display the tota number and value of nickels held in the coin mech tubcs To display the nickels coin total depress the lt SET gt key until NICKELS NS XX app ars on the message center Where N is the number of coins and XX is the dollar amount Ihe purpose of RAND VENDS is to display thc total Monetary amount Of random free vends sales that have occurred When the number of random free vends exceeds 9999 random ree vend value will restart a 00 To display the random vend monctary total depress the lt SET gt key until RAND VEND 3 XX appears on the message center Where XX is the dollar amount ROWE International Inc 3 11 FREE VENDS The purpose of FREE VENDS is to display the total monetary amount of random free vends sales that have occurred When the number of free vends exceeds 9999 free vend valve will restart at 00 To display the free vend monctary total depress the SET key until FREE VEND XA appears on the message center Where XX i
49. food When the coin mcch door is opened the display will show SERVICE MENU When the sold out feature is enabled if no error conditions exist the display will show CHECK SOLD OUT DOORS The price display at each door will show SOLD if that compartment should be empty Open thc compartment door and the display will show NONE If therc is product in a compartment that says SOLD discard il Rotate the turret with the outside transport switch and check the compartments that say SOLD Once all the compart ments have been clearcd the machine will automatically go into the Service Mode and the display will show SERVICE MENU rr Filling The Turret Since the Universal Control Board keeps track of the compartment states it needs to be notified when the ma chine is being filled If the main door is opencd and the service switch is turned on without touching any message center keys in between the 548 assumes it is being filled and a FILLING MACHINE message is displayed and all compartment states arc set to FULL If any key is touched before turning on the service switch the machine assumes it is being serviced a SERVICING MACHINE messagc is displayed and the compartment states remain unmodificd Exact Change Mode The 548 is in exact change mode unless one of the follow ing conditions is met Otherwise EXACT CHANGE ONLY will be displayed on the message center J The machine has been set to FREE V
50. ge it to CLEAR ER RORS YES 5 Press SET key again which will clear the error pula Ee NOTE if it is a Health Time Expired error main door must be opened and shut again to reset It will now have 30 minutes to cool down if it is a Main Door Open error make sure the main door is securely latched before attempting to clear error TABLE 3 2 MISCELLANEOUS INFORMATION Aang HAAN Maximum price Number of price schedules Number of discounts Maximum product code Free vend odds range M rrr Te M A Maximum scrollable message length Maximum fixed message length Maximum machine id length Maximum securi Multiview time period TT G e TS 4 1 50 3000 300 chars F 20 chars 12 chars 4 chars 3 minutes im ne V Acceptable linc voltagc range 105 VAC 130 VAC approx es PT Compressor turn on temperature Compressor turn off temperature Compressor minimum on time Compressor minimum off time B Maximum health control temperature Maximum time over health control temperature Health Control pull down delay Health test delay time 38 degrees F 34 deprees F 90 seconds 180 seconds 45 degrecs F 6 seconds 30 minutes 20 seconds ROWE International Inc Service Mode Operation 3 hl HI ET gelen TABLE 3 3 SERVICE MENU NEXT gt T 2 1 9 MIS PRICE 7 DEFA
51. he evaporator assembly that was housed along the right wall of the cabinet there 15 now a 4 shelf storage rack which will store pre cooled products to be used at the next servicing Although the same types and sizes of shelf compartment assemblies are uscd the food is now cooled m a more uniform manner because the cool air is forced up through the center column of the turret assembly Turret It can be rotated in both directions and programmed to lock out sections until a preset time See page 3 21 of the service Mode Operation Section When initially installing the vendor the turret should be rotated one full revolution to assure proper relationship to microcontroller s logic Electronic Digital Thermometer Located on the inside of the Main Door This Probe device is used to momtor the temperature for the Universal Con trol Board which in turn controls the unit Temperature and Health Control To read the interior cabinet temperature press the lt Blank gt key on the selection keyboard followed by the F gt key The display will show the temperature in de grees fahrenheit or lt BLANK gt then lt C gt for celsius 548 Showcase Merchandiser Health Control After opening and closing the main door the compressor has 30 minutes in which to bring the temperature inside the vending compartment to 45 F During the 30 minute pull down period ifthe black lt BLANK key is depressed and then the lt H gt key is depressed
52. hen mated Check that wires are not broken at connector pins Check all indicator LED s on UCB and Power Supply ASm Indicator Lights A representation of the Power Supply Cover showing the approximate location of these lights is described on page 4 7 Below it is a table describing what the indicator lights are monitoring This used in conjunction with your power of observation and common sense can help you quickly isolate most voltage source problems Troubleshooting Charts Each time the Universal Control Board is powered up it performs a series of tests to determine if a majority of the components arc functioning properly As the machine goes through its various cycles during vendin g there arc a number of routines which monitor thc machine s perform ance and record any malfunctions If a one is encountered an Error Message indicating the type of problem is stored in the battery backed up RAM The machine will continuc to attempt to operate normally ROWE International Inc It should be noted however that certain errors will make it necessary to disable some functions For example If the lock bar solenoid fails to lock the doors it would be neces sary not to allow the turret to rotate This would prevent someone from taking out items through the unlocked door which haven t been paid for However if a person does attempt to transport the locking procedure will be at tempted each time If the lock does finally work th
53. ialization or after the shelves have been filled using the SERVICE FILLING SWITCH and before any vends have been made If the shelf is set to SHOP mode the machine allows the customer to choosc any product on a shelf provided that the compartment has not been sold SHOP mode may be implemented at any time and is the default sctting If FIFO mode is chosen the machine will allow vends starting from the first compartment or zero position incrementing up to compartment 14 if HALF size shelve or compartment 7 if FULL size shelves ROWT International Inc 3 7 NOTE If TURRET DELAY is active no shelves are allowed to be in FIFO mode See section TURRET DELAY To set FIFO or SHOP mode depress the lt SET gt key until the message center displays SET VEND MODE SHOP Use the lt UP gt or DOWN arrow key to change the setting to either FIFO or SHOP Toggle the door at the desired shelf and notice the column display will reflect the status of that shelf i e FIFO or SHOP MULTI CODES The purpose of MULTI CODES is to set individual product codes for each compartment on a shell To sct multicodes mode on press the lt SET gt key until the message center displays MULTI CODES OFF Use the lt UP gt or lt DOWN gt arrow key to change the setting to cither ON or OFF Toggle the door at the desired shelf and notice the column display will reflect the status of that shelf i c ON or OFF SET PROD CODE
54. ill automatically be saved ROWE International Inc TURRET DELAY TURRET MENU The TURRET MENU contains the menu items that reserve turret sections in the machine for vending at a later time The purpose of TURRET DELAY is prohibit vending in ccrtain sections of the turret Sections 2 7 may be reserved until some later time If TURRET DELAY is active and the turret is rotated into a reserved section the machine will continue to rotate into the first vendible section the message center will display RESERVED SECTION and the column display will show in place of the prices When the dclay end time has been reached the delay is disabled until the machine is filled again NOTE To make TURRET DELAY active no shelves can can be in FIFO mode See section SET VEND MODE To use the TURRET DELAY option depress the lt SET gt key until TURRET DELAY OFF appears on the message center Use the lt UP gt or lt DOWN gt arrow keys to display ON and depress the lt SET gt key DELAY SECTIONS STOP TIME SET STOP TIME SET HOURS SET MINS DELAY SECTIONS N 7 will appear on the message center where N is the starting locked out section that is reserved for later vending Use the lt UP gt or DOWN arrow keys to display the desired starting reserved turret section and depress the lt SET gt key STOP TIME HU MM XM will appear on the message center This is the time of day that the turret delay will end
55. ill be displayed if a print MIS is attempted and the printer is not connected or is off line Vend Cards The 548 15 capable of interfacing with a debit card system without any setup or modifications The New NAMA M3000 Interface for Debit Card Systems has been im plemented and it is not backwardly compatible to the Old NAMA standard If an Old NAMA standard debit card ROWE International Inc Description 1 system 15 used the debit card system will not receive all of the credit signals being used by the 548 and card credit may be lost If a Debitek brand debit card system is being used it is recommended that the system be configured in Coins to Card Mode If the No Coins To Card modc is used there may be discrepancies in the coin MIS displays when credit exists prior to insertion of the card The 548 will recognize and support 1 cent credit even though the machine prices are settable in 5 cent increments Credit acceptance will be disabled once the maximum current machine price is exceeded There is vend card sales infor mation in the MIS menu and printout If a vend card is inserted in service mode the credit transferred can only be viewed in the diagnostic menu The coin payouts arc disabled while vend card credit is established SECTION 2 INSTALLATION INTRODUCTION This section contains instructions for unpacking the mer chandiser and installing it on location Installation 18 quickly and easily accomplished Unpac
56. ing a jumper wire across the terminal with power disconnected 3 The Start Capacitor Run Capacitor and Start Relay are best tested by substituting them with known good components This way there can be no doubt of test results See Figure 2 on page 3 3 4 Check Thermal Overload for continuity 5 With motor leads disconnected from circuits check compressor motor windings with Volt Ohm meter set on R x1 scale Readings 10 Common to Start 5 Ohms Common t Rut 1 Ohm Start to Run o 6 Ohms ROWE International Inc 6 Check for grounded winding with Volt Ohm meter from Start Capacitor to metal casing and Run Capaci tor to metal casing There should be no continuity 1f there is replace compressor Compressor Circuit Description The Compressor Motor is a Two Valuc Capacitor Motor This is very similar to a Permanent Split Capacitor Motor except for the addition of a Running Capacitor During start up both the Running and Starting Capaci tors are in the circuit This makes the total Capacitance during start between 98 FD and 113 wPD Once the Motor is running the capacitance is reduced to 25 FD Running Capacitors must always have a continuous AC rating and they tend to be much larger in size per Micro farad than Starting Capacitors The overall effects of a Running Capacitor are Increases break down torque 30 Reduccs full load current Reduces full load noise Increases locke
57. install this vendor read and familiarize yourself with this section and Section 2 Installation SECTION 2 INSTALLATION Unpacking set up instructions procedure for setting prices and Bill Acceptor Switch settings Use this section to install and check out vendor SECTION 3 PROGRAM OPERATION Detailed programming information and instructions to perform all of the Service Mode operation A Detailed explanation of MIS features and operation SECTION 4 TROUBLESHOOTING It s own table of contents troubleshooting procedures and Error Message Problem Solutions Chart Troubleshooting charts and schematics for the Main Controller Turret Motor and Coin Mech Socket Use this in conjunction with the information in Section 5 Maintenance to isolate and repair vendor malfunctions SECTION 5 MAINTENANCE Instruction for cleaning and removal and replacement steps Adjustment and repair and replacement procedures should be performed only as required Isolate equipment trouble using the information and diagrams in Section 4 before attempting to make adjustments or replace parts Picture and illustrations detailing sold out switch actuator adjustment SECTION 6 PARTS CATALOG It s own table of contents by figure number and a list of optional kits A view of each assembly with part and section called out Part numbers under a four digit assembly number are indented to the right if they are shipped as a group when ordering the assembly number
58. is to rotate the turret three sections every three minutes The turret will not rotate if therc is credit pending in the machine or if a vend or turret rotation had occurred 15 seconds prior to the scheduled MULTIVIEW rotation If MULTIVIEW is selected the active time period must be specified A time period is described by start and cnd times between and including the start and end days For example if MULTIVIEW should bc in effect from 9 00AM to 2 00PM on Monday through Friday set the START TIME to 9 00AM the STOP TIME to 5 00PM the START DAY to MONDAY and the END DAY to FRIDAY To describe a complete 24 hour time period set the START TIME to some time 9 00AM for example Then sct the END TIME to 1 minute less than that time 8 59AM in this case To describe a complete week time period set the START DAY to some day Monday for examplc Then set the END DAY to the previous day Sunday in this casc To use the MULTIVIEW option depress the lt SET gt key until MULTIVIEW OFF appears on the message center Use the lt UP gt or lt DOWN gt arrow keys to display ON and depress the lt SET gt key START TIME HH MM XM will appear on the message center This is the time of day that MULTIVIEW will become active To continue depress the SET key SET START TIME SET HOURS SET MINS a STOP TIME SET START TIME NO appears on the message center To set the start time use the lt UP gt or lt DOWN gt arrow keys to display YES
59. it validated by the Coin Mech and or Bill Validator Selection Messages ITEM IS NOT AT DOOR Turret is positioned for 1 2 compartment vend INSUFFICIENT CREDIT Not enough credit to purchase item MUST MAKE SELECTION Coin Return gt depressed when vendor has Forced Vend Option in use PRESS SELECTOR KEY J Vend attempted at FIFO Door User must press the Selector key corresponding to the desired shelf SHELF J NOW READY Fifo Shelf has been positioned to vend DOOR D IS OPEN Delivery Door D is open YOU ARE A WINNER Random Free Vend Option is on Customer receives Free Vend CAN T MAKE CHANGE Prohibit Overbuy Option is on correct change unavailable for vend sciected ITEM PREVIOUSLY SOLD This message appears when and a vend door with a previously purchased compartment is attempted to be opened RESERVED SECTION Turret Delay ijs in use Can not vend from that section OPEN On Column Display when a vend door is open Vend Completed THANK YOU Transaction has been completed sugcess fully SOLD On Column Display when an item has been sold ROWE International Inc Printer A serial printer may be connected to the UCB to print the MIS information displayed in the MIS Menu The recom mended printer for this purpose is a Star DP8340 though there are probably many that can be used The communi cation is RS 232 1200 2400 9600 baud 1 stop bit 8 data bits and no parity bit A PRINTER NOT READY message w
60. king Instructions The merchandiser is shipped in one carton with all major assemblies in place ready for installation The shipping carton should be opened carefully to prevent the mer chandiser from being scratched or damaged Inspect the exterior and interior of the cabinet for evidence of damage In case of damage please notify the delivering carrier at once to examine the vendor regardless of the external condition of the carton Under U S Regulations damage claims must be collected from the consignee Do not return shipping damaged merchandise until after your claim has been established Once your claim is established damaged merchandise may then be returned to your Rowe Dis tributor for repair The invoice for repair charges may then be collected from the carricr Do not destroy packing material or boxes until the carrier s agent has examined them Set Up Instructions 1 Place the unit in a well ventilated location with a mini mum of SIX INCHES between unit and back wall Remove all tape and packing material from cabinet Unit must be leveled Perform level adjustment by using the following illustration Place level in the A position and adjust bottom Icg levelers Perform same on position B then C ROWE International Inc 4 Check that circuit breakers are firmly in place and that fluorescent lamps arc secure in their sockets 5 Check that the Main Power Switch is in the OFF Position 6 Pl
61. l display SORRY OUT OF SERVICE and the fluorescent lights will be turned off 548 Showcase Merchandiser Turret Motor Errors Upon full initialization the turret motor zero position 1 reset and needs to be located The zero position is indi cated via the activation of a magnetic switch mounted on the main door by a magneti mounted on the turret The main door must be closed to find zero position The zero position will also need to be found if any motor error occurs either in vend mode or service mode If the error occurred in vend mode the machine will be put out of service the motor will be disabled and the error message will be inserted into the error queue If the error happens while in service mode a temporary error message will be displayed Another temporary error message will appear each time the turret motor is turned until zero position is located again This can be done in the Diagnostic Menu If a motor rror occurred while the service switch is on the temporary message will be displayed and the motor will be stopped To restart the motor the service switch must be turned off and then on again Coin Mech Problems The coin mech is required for machine operation in vend mode except when free vend is active Upon power up and cach time the coin mech door 13 closed the reset line on the com mech is toggled which should result in the coin mech sending a power up message to the UCB If that message js not received in the
62. l initialization as follows A ees Mode depress the NEXT ke e Messape Center displays DEFAULT MENU B Depress the lt SET ke e P NONE should display Yi MACHINE INIT C Depress the lt UP gt ke nt om FULL displays MACHINE INIT D Depress the SET key TURN UNTIL ZERO POS or SERVICE MENU should display E With outside transport switch rotate the turret un til SER VICE MENU displays NOTE Main Door must be closed F The 548 unit is now programmed to factory default settings See page 3 3 Coin Mech Loading 16 This unit must be set up for total cash accountability to operate correctly You may use one of these two meth ods to load the coin mechanism 10 all coin denominations may be 1 top flight deck of the coin n em NU B hts eroe d at You must kcep count and nominati j loading tubes In the MIS MENU of he prng S GE the inserted amounts can be keyed in nik 2 program See page 3 60fMIS MENU Section perform detailed instructions in the in Tubes section dics PRE OPERATION CHECK Kei Perform a Basic Pro gram Set up routine i the Service Mode Operation SE 3 TERN Close all machine d oors INSERT MONEY ceil vending mode message should ghana d ail Ger eters were set correct and no error exist 5 omt of Sale Message Table 1 4 page 1 3 m 3 Rotate turret one full revolution to t j transport rocker switch TEE ER 4 Rotate turret one full rev
63. l number of discounted vends while Discount 1 was active When the amount of Discount 1 vends exceeds 9999 it will restart at 1 To display the total number of vends while discount 1 was active depress the lt SET gt key until DISC 1 VENDS N appears on the message center Where N is the number of vends ROWE International Inc DISC 2 VENDS The purpose of DISC 2 VENDS is to display the total number of discounted vends while Discount 2 was active When the amount of Discount 2 vends exceeds 9999 it will restart at 1 To display the total number of vends while discount 2 was active depress thc lt SET gt key until DISC 2 VENDS N appears on the message center Where N is the number of vends DISC 3 VENDS Th purpose of DISC 3 VENDS is to display the total number of discounted vends while Discount 3 was active When the amount of Discount 3 vends exceeds 9999 it will restart at 1 To display the total number of vends while discount 3 was active depress the lt SET gt key until DISC 3 VENDS N appears on the message center Where N is the number of vends MIS CLEAR COUNT Thc purpose of MIS CLEAR COUNT is to display the number of times that the MIS has been cleared via the MIS CLEAR menu item or FULL machine initialization See sections CLEAR MIS DATA and MACHINE INIT This data is non resettable To display the number of times the MIS has been cleared depress the SET key until MIS CLEAR COUNT N appears on th
64. m a MIS Reset which will zero all totals in the MIS data except for the non resettable information To clear the MIS information depress the lt SET gt key until CLEAR MIS DATA NO appears on the message center Use the lt UP gt or lt DOWN gt arrow keys display YES on the message center and depress the lt SET gt key See section MIS CLEAR COUNT SALES R The purpose of SALES R is to display the total amount of sales that the machine has made since the last initialization or MIS Reset SALES R 5 XX will appear on the message center where XX is the dollar amount When the amount exceeds 99999 95 it will restart at 86 00 ROWE International Inc 3 9 To display the non resettable sales depress the lt SET gt key until SALES R XX appears on the message center Where XX is the dollar amount SALES N The purpose of SALES N is to display the total amount of sales that the machine has made It will never be reset SALES N XX will appear on the message center where XX is the dollar amount When the amount exceeds 99999 95 it will restart att 00 To display the non resettable sales depress the lt SET gt key until SALES N XX appears on the message center Where XX is the dollar amount BAG TOTAL The purposc of BAG TOTAL is to display the total amount of money that has been emptied from th coin mechanism the bill acceptor and the coin box When the amount exceeds 99999 95 it will restart
65. mber of vends SCHED 1 VENDS The purpose of SCHED 1 VENDS is to display the total number of vends that have occurred while schedule 1 prices were active Schedule 1 is the default schedule When the amount of Schedule 1 vends exceeds 9999 it will restart at 1 To display the number of vends during Price Schedule 1 depress the lt SET gt key until SCHED 1 VENDS N appears on the message center Where N is the number of vends SCHED 2 VENDS The purpose of SCHED 2 VENDS is to display thc total number of vends that have occurred while Schedule 2 prices were active When the amount of Schedule 2 vends exceeds 9999 it will restart at 1 ROWE International Inc To display the number of vends during Price Schedule 2 depress the lt SET gt key until SCHED 2 VENDS N appears on the message center Where N is the number of vends SCHED 3 VENDS The purpose of SCHED 3 VENDS is to display the total number of vends that have occurred while Schedule 3 prices were active When the amount of Schedule 3 vends excceds 9999 it will restart at 1 To display the number of vends during Price Schedule 3 depress the lt SET gt key until SCHED 3 VENDS N appears on the message center Where N is the number of vends VENDS PER SHELF The purposc of VENDS PER SHELF is to display on the column display the total number of vends that have occurred on each of the shelves When the amounts of vends per shelf vends exceed 9999 they will restar
66. minutes and depress the SET key STOP TIME HH MM XM will appear on the message center This shows the time of day ihat Discount N will become inactive To continue depress the SET key ROWE International Inc SET STOP TIME SET STOP TIME NO appears on the message center To set the stop time use the lt UP or DOWN gt arrow keys to display YES on the message center and depress the SET key SET HOURS SET HOURS HH XM will appear on the message center To change the hour use the lt UP gt or lt DOWN gt arrow keys to display the correct hour and depress the SET key SET MINS SET MINS MM will appear on the message center To change the minutes use the lt UP gt or DOWN gt arrow keys to display the correct minutes and depress the lt SET gt key START DAY START DAY WWWDAY will appear on the message center This shows the day of the week that Discount N will become active To continue depress the lt SET gt key SET START DAY SET START DAY NO appears on the message center To set the start day use the lt UP gt or DOWN gt arrow keys to display YES on the message center and depress the lt SET gt key SET DAY SET DAY WWWDAY will appear on the message center To change the day use the lt UP gt or DOWN gt arrow keys to display the day and depress the lt SET gt key END DAY END DAY WWWDAY will appear on the message center This shows the day of the week that Discount N will
67. n SERVICE MODE OPEHATION Introduction a n saaana a ee AA Basic Program Set Up 22e nn nn Initial Program Settings s 22r n nn Quick Reference Guide ee i Miscellaneous Information Table Service Menu Table ann Service Menu Item Table 0008 ee eee o n ng Service Menu Description Table eer TROUBLESHOOTING Introduction 2 6 6 ee 2G Check List paaa EE Initial Power NEE EE Re EE Refrigeration System 2 0 ee eee Refrigeration System Wiring Diagram Domestic Refrigeration System Wiring Diagram European 15 Pin C in Mech Socket sss sae wen es Troubleshooting Chart Error Messages Troubleshooting Chart Problem Solutions 4 Troubleshooting Chart Refrigeration MAINTENANCE Delivery Door Switch TUTTI Delivery Door Interlock Switch Checking Refrigeration System TIe REMON iion CR COE AG ae E Cad ROWE International Inc m pt ka h LA ibg pa DN FA ba i PI kl pa I E M US oy LA LA uS Na r snub P Lu ra Sch 4 ER XD OO w LA 4 W e Fa RRR RS HS d L Pa 1 F SPECIFICATIONS 548 Showcase Merchandiser GENERAL Depth 35 in Wilh 4 nae o4 oe E ok oe 41 in Height eee Ih htt tr 72 m Met Weight 2 a 790 Ib Shipping Weight ee eee nnn 840 Ib Power Requirements 0 5 ees 120 VAC 16 AMPS MAX 6
68. nitialization is necessary One test exam ines two memory locations for a specific test pattern The other test performs a memory checksum calculation on most of the codc section of UCB EPROM If either test fails a full software initialization will take place This should occur each time a new EPROM is installed After initialization all options are disabled MIS information 1s cleared the prices are set back to default ctc The default prices for schedule one are 99 95 for all shelves The prices for schedules two and three start at 5 cents and increment by 5 cents starting at shelf A schedule two and ending at shelf K schedule three The operator may also manually initialize the machine via the Default service menu There are two selectable types of initialization available options and full The options initialization will initialize all the options found in the Options menu to their default state The full initialization will work as described above exccpt that the nonresettable MIS totals will not be cleared Refrigeration System If the refrigeration system compressor is inoperative per form the following checks before replacing the unit Bc sure to hold the Refrigeration Interlock Switch closed when making the operational checks 1 Measure the line voltage If line voltage is below 105 volts the compressor may fail to start or run hot 2 If line voltage is correct check automatic control thermostat operation by connect
69. nly take approximately five minutes 1 Turn OFF the Main Power Switch 2 Unscrew the left side metal pancl See pape 6 20 index 17 3 Unscrew the two bottom hinges of the Power Supply panel See page 6 20 index 20 4 Unscrew top center screw of Power Supply Panel and rest entire Power Supply Asm on floor 5 Disconnect the refrigeration AC power plug and thc 2 pin harness connectors See page 6 28 index s 5 amp 18 Unscrew front mounting bracket holding Refrig Unit Unlatch the left amp right side Refrig Unit Levers Slide entire Refrigeration System forward Clean out any debris in Air Return Housing See page 6 28 index 10 10 Blow out and clean Condenser Coil Asm Scc page 6 28 index 3 11 Blow out and clean Cabinet rear cxhaust screen 5 3 O Oy C
70. ntact Terminal 1 amp 2 will remain closed This allows the start capacitor to draw high current through the start winding This creatcs a high torquc at the rotor shaft in order to accelerate the Compressor under load As the rotor comes up to speed the voltage on the start relay coil Terminals 2 amp 5 will rise When the minimum running speed is attained the Start Relay coil will energize and open the circuit to the Start Capacitor When repairing the refrigeration unit only use EXACT replacement parts for the Start Relay Run and Start Ca pacitors Failure to do so will void the warranty Please note the placement of the Start Relay and the Control Box Both must be returned to the proper orientation Altering the mounting position for cither of these parts will change the starting voltage The table below lists the DC resistance of components used in this merchandiser If the troubleshooting chart indicates a motor or a solenoid malfunction test the coil with an ohmmeter as instructed below Description Door Latch Solenoid 9 Ohms Lock Bar Solenoid Ttansport Motor Resistance OHM 10 548 1857 Reverse meter lcads for approximately 2 Ohms difference 4 8 Diodc in place Reverse meter leads for approximately 2 Ohms difference 10 Ohms 548 1815 TABLE 4 1 ROWE International Inc Troubleshooting 4 NN REFRIGERATION SYSTEM WIRING DIAGRAM DOMESTIC TES
71. of thc temperature inside the machine The condenser fan runs only when the compres sor is running Both the compressor and condenser fan are controlled by a relay 938 08000 located on the power supply chassis This is a 12 amp inductive circuit Althou gh a switch between the black and the yi bk wires may be used to run the compressor and condenser fan this must be a substantial switch rated at 115 VAC 15 amps mini mum When the refrigerator door is opened the compressor and condenser fan will shut down When the Main door is closed there is a one minute delay before power is applied to the compressor and condenser fan This delay is used to attain maximum life from the compressor by avoiding rapid ON OFF cycling Compressor Algorithm The compressor will turn on one minute after closing the main door and will stay on for 20 minutes unless the temperature inside the vending compartment is below 34 f If the compressor does not bring the temperature below 34 F within the 20 minute period then the com pressor will turn off for a period of two minutes After two minutes have expired the compressor will turn back on for another 20 minute period This 20 minute on and two 2 minute off cycle will continue until the tempera ture in the vending compartment falls below 34 P Once the temperature inside the vending compartment falls below 34 F the compressor will turn off After three minutes if the temperature inside the vending com
72. oluti i j transport rocker switch nn ee io NO x i Insert Coins 52 10g 25 and make a vend Check and verify coin return amount 7 If equipped wi ith Bil AM l Acceptor Insert bill s make 8 Check and verify coin return amount 9 Vend test eve Ty vend door rotatin Mesa ordini dues the turrct one Close and latch main door to reset electronic count down timer The vendor now has 30 minutes to reach 45 F 7 2 C interior cabinet temperature vending circuit will be interrupted by the Controller Board if temperature requirement is not satisfied NOTE On initial start up in high ambient temps it is normal to experience a shut down after the first 30 mins Simply open main door momentarily turn OFF main line switch resets the fault code in controller turn ON main line switch No further shut down should OCCU 11 Unit is now ready all systems go ROWE International Inc SECTION 3 SERVICE MODE OPERATION INTRODUCTION The Universal Control Board uses a menu driven interface to configure the food vendor choose from available op tions access the MIS information and troubleshoot this vendor Opening the Coin Mech compartment door will automatically bring you into the SERVICE MENU There are nine menu items which are available for setting up and or servicing the 548 Showcase Merchandiser The Message Center has ten service keys four of which are used to access the EasyKey Menu System
73. ose between 9600 2400 or 1200 depending on the particular printer in use Check printer manual for printer baud ratc and depress the lt SET gt key Where BBBB is the baud rate NOTE Pressing the lt NEXT gt key at any time will advance to the following menu All changes that have been set will automatically be saved ROWE International Inc SECTION 4 TROUBLESHOOTING INTRODUCTION This section contains a preliminary check list a Power Supply Indicator Light Identification Table and three troubleshooting charts The first lists possible problems and suggested solutions The second lists Error Messages which will be shown on the Message Display Center when in the Service Mode And the third lists possible malfunc tions with the Refrigeration unit When a problem occurs always look for the obvious solution first Check the fol lowing before attempting to make any adjustment or replacement of parts Check List Check that the merchandiser is connected to a live power source 120V with a good ground Check that the main power switch is ON Check the condition of both circuit breakers on the Main Power Switch Assembly and on the power supply unit behind the ccnter panel of cabinet Check to insure both interlock switches are actuated when cabinet door is closed and laiched Check that all plugs are seated in their receptacles Check that connector pins are not bent broken or pushed through the back of the connector w
74. part ment reaches 38 F the compressor will turn on for at least 90 seconds After 90 seconds if the temperature inside the vending compartment falls below 34 F the compressor will turn off To display the temperature inside the vend ing compartment depress the black lt BLANK gt key and then the lt F gt key TEMPERATURE XX F NOTE The compressor control processing runs independ ently of the health control processing If the machine goes out of service th compressor control process ing will continue to operate Health Control Sensor There is only onc temperature probe for both the refrig eration control and the health control The temperature probe is located on the door at the bottom of the left hand fluorescent lamp reflector The temperature sensor is solid state temperature measuring dcvice 548 01818 This temperature sensor converts temperature into a pro portional voltage for example 42 F 0 42 VDC The Universal Controller Board tracks and displays the tem perature of the air and controls the refrigeration and health status If the temperature probe is disconnected the temperature reading will go up to 96 F regardless of the true air temperature ROWE International Inc CO ko am aa ll Gana ENGLISH THANK YOU CREDIT 1 25 COINS ONLY PLEASE INSERT MONEY DOOR A IS OPEN EXACT CHANGE PLEASE PRESS SELECTOR KEY D SHELF J NOW READY MAKE FREE SELECTION HEALTH CONTROL ON
75. r jam clear motor Same as above Remove short clear error turn to zero position Replace Power Supply Replace Power Supply Check and replug Check and clean Check and or replace Check and readjust latches Vendor not designed to operate out side Temperature Sensor not plugged in or defective See pages 4 3 4 5 4 14and 4 15 Check Main Door and switch adjust ment Replace switch Check wiring 548 Showcase Merchandiser TROUBLESHOOTING CHART Error Messages Cont d HALF CYCLE SWITCH ZERO POSITION ERROR LOCKBAR SWITCH ERROR LOCKBAR SOL ERROR DEFECTTVE SENSOR MSG COIN JAM MSG NO STROBE MSG COIN MECH NO REPLY 4 10 Half Cycle Switch disconnected or de fective Motor Interlock Switch disconnected or defective Half Cycle signal to Controller discon nected or defective Logic circuit on Power Supply defec tive Unable to locate zcro position Machine initialized no zero position located Possible Motor Error Bad lockbar switch Bad lockbar solenoid wiring Defective Solenoid Defective coin tube sensor Coin lodged between acceptance gates Valid com has been recognized but not detected passing through to the inven tory tubes or to the cash box Coin mech unplugged or defective coin mech Check wiring at Half Cycle Switch Replace Switch Check wiring at Motor Interlock Switch Replace Switch Check I O Cable between Power Sup ply P6 to
76. r that is being displayed When the desired character is displayed depress the lt SET gt key The flashing ao character signifies the current character If less than 4 characters use the end bracket to signify the end of message routinc When all the characters in the security code are set or an end bracket character is used the message center will again display EDIT SEC CODE NO Depress the SET key for the next menu itcm Thc SET MESSAGE option is used to set a user defineable Point of Sale Message The Point of Sale Message may be a fixed length message which can be up to 20 characters long or a scrolling message which can o up to 300 chatacters long Either type of message will be displayed on the message center provided that the machine is in Vend Mode not OUT OF SERVI EXACT CHANGE MODE DON ROWE International Inc 3 19 To set the Point of Sale Message depress the lt SET gt key until SET MESSAGE OFF appears on the message center Use the lt UP gt or DOWN arrow keys to display FIXED or SCROLL and depress the SET key EDIT MESSAGE NO will apear on the Message Center Use the UP gt or DOWN arrow keys to display YES and depress the lt SET gt key BEES will appear on the screen Use the lt UP gt or DOWN arrow keys to change the character that is being displayed When the desired character is displayed depress the lt SET gt key The flashing character signifies the c
77. r will display SERVICE MENU nt After filling the machine and closing the main door SET FIRST EMPTIES will be displayed The turret should be turned to the first empty compartment on cach shelf starting from Section 1 and the door toggled The compariments from that Section to section 7 will be set to not filled Any shelf not set will be considered completely ull once the lt SET gt key has been depressed To use the SOLD OUT CHECK option depress the lt SET gt key until SOLD OUT CHECK OFF appears on the message center Use the UP or DOWN arrow keys to display ON and depress the lt SET gt key FREE VEND The purpose of FREE VEND is to put the machine in free vend mode When this option is active the column display will show 00 and MAKE FREE SELECTION will be displayed in Vcnd Mode unless a point of sale message is invoked See scction SET MESSAGE To use the FREE VEND option depress the SET key until FREE VEND OFF appears on the message cenier Use the lt UP gt or DOWN arrow keys to display ON and depress thc SET key RNDM FREE VEND The purpose of RNDM FREE VEND is to randomly give a free vend The occutrance of a free vend can be set from 1 in 50 to 1 in 3000 When a random free vend Occurs the vend price will be returned and the message center will display YOU ARE A WINNER To the RNDM FREE VEND option depress the lt SET gt key until RNDM FREE VEND OFF appears on the mes
78. roblem Install a jumper wire capable of han dling 10A 16 gauge in the Cold Control Thermosiat harness connector and plug power cord into 120V grounded receptacle DO NOT allow unit to run for extended perjods of time as without the Cold Control the Evaporator may freeze If the refrigeration sysicm compressor is inoperative perform the following checks before replacing the compressor Be sure to hold the Refrigeration interlock switch closed when making the operational checks wrest II Measure the line voltage If line voltage is below 105 volts the compressor may fail to start If linc voltage is correct check the automatic control thermostat operation by connecting jumper wire across the terminal with power disconnected The Start Capacitor Run Capacitor and Start Relay are best tested by substituting them with known good components This way there can be no doubt of test results Check Thermal Overload for continuity Check compressor motor windings with Volt Ohm meter set on R x 1 scale Readings 10 Common to Start 5 Ohms CommontoRun 1 Ohm StarttoRun 6 Ohms Check for grounded windingwith Volt Ohmmeterfrom Start to metal casing and Run to metal casing There should be no continuity If so replace compressor Dividi Upper Pivot Wa Storage Rack Baaring DY Position 4 Typ 2 Scrawz Sangor NE pang M vede n gius serit Turret Drive Health Contral Cold Cont
79. rot amp Halicopter Sansor Service Switch FIGURE 4 3 TURRET REMOVAL Turret Removal instructions on next page ROWE International Inc H6 82 2886 1H 45 3H3344 7595 VENDING WORLD PAGE H2 Maintenance 5 TURRET REMOVAL 1 Empty Turret of all product to prevent spillage on floor 2 Rotate Turret until zero position magnet 1s facing straight forward and shut off Main Line Switch 3 Empty and remove the four Storage Racks 4 Remove single screw at base of the Dividing wall slide it forward and remove 5 Remove two screws from Upper Pivot Bearing Bear ing and Pivot Shaft will lay down on top of Turret NOTE A long handled 1 4 Spintite 12 or more with a magnetized head is recommended for stap 5 6 Lift Turret Assembly straight up high enough for Tur ret Base to clear Center Bearing and Drive Helicopter and remove Turret 7 Rcverse procedure to reinstall Turret DELIVERY DOOR REMOVAL 1 Remove center fluorescent lamp cover and lamp Remove left hand fluorescent Jamp and white cover over Delivery Door Unlatch Mechanisms 3 Remove four 4 screws from bottom Runner of the door being replaced Onc screw on right end of run ner 3 screw on left side of Delivery Door opening 4 Remove Anti Spread Bar A Slide bottom Runner out to the left 6 Lift bottom of Door out first then the top 7 Unhook Delivery Door Rcturn Spring amp To replace reverse above proce
80. s the dollar amount DISC 1 The purpose of DISC 1 is to display the amount of money discounted from the scheduled prices while Discount 1 was active When the number of Discount 1 exceeds 9999 the Discount 1 vend value will restart at 00 To display the Discount 1 monetary total depress the lt SET gt key until DISC 1 5 KK appears on the message center Where XX is the dollar amount DISC2 The purpose of DISC2 is to display the amount of money discounted from the scheduled prices while Discount 2 was active When the number of Discount 2 exceeds 9999 the Discount 2 vend value will restart at 00 To display the Discount 2 monetary total depress the SET key until DISC 2 aX appears on the message center Where XX is the dollar amount DISC 3 3 The purpose of DISC 3 is to display the amount of money discounted from the scheduled prices while Discount 3 was active When the number of Discount 3 exceeds 9998 the Discount 3 vend value will restart at 00 To display the Discount 3 monetary total depress the SET key until DISC 3 XX appears on the message center Where XX is the dollar amount TOTAL VENDS The purpose of TOTAL VENDS is to display the total number of vends that have occurred When the amount of total vends exceeds 9999 it will restart at 1 To display the total number of vends depress the lt SET gt key until TOTAL VENDS N appears on the message center Where N is the nu
81. sage center Use the lt UP gt or DOWN gt arrow keys to display ON and depress the SET key 3 18 ROWE International Inc ODDS DISPLAY TIME ODDS 1IN N will appear on the message center To increment or decrement the odds use the lt UP gt or DOWN arrow kcys and depress the SET key N 50 to 3000 The purpose of DISPLAY TIME is to display on the message center during vend mode the time day and date in vend mode providing that no point of sale message is active the machine is not OUT OF SERVICE and the machine is not in EXACT CHANGE MODE To use the DISPLAY TIME option depress the lt SET gt key until DISPLAY TIME OFF appears on the message center Use the UP or lt DOWN gt arrow keys to display ON and depress the SET key SET MACHINE ID The purpose of SET MACHINE ID is to set a machine ID of of up to 12 letters numbers or characters To sct the MACHINE ID depress the lt SET gt key until SET MACHINE ID NO appears on the message center Use the lt UP gt or DOWN arrow keys to display YES and depress the SET key MACH ID will appear on the screen Use the UP or lt DOWN gt arrow keys to change the character that is being displayed When the desired character is displayed depress the lt SET gt key The flashing character signifies the current character If less than 12 characters use the end brackct to signify the end of message routinc When all th characters in
82. sc the lt UP gt or DOWN arrow keys until SET COIN TUBES LOAD is displayed on the message center and depress the SET key Loading the coin tubes can can also be performed by loading the coins through the top flight deck of thc Coin Mech at anytime during service mode 1 COINS ADDED 1 COINS ADDED 0 appears on the message center Use the UP or DOWN arrow keys to display the number of dollar coins that are being added through the side of the coin tube and depress the lt SET gt key QUARTERS ADDED QUARTERS ADDED 0 appears on the message center Use the UP or lt DOWN gt arrow keys to display the number of quarters that are being added through the side of the coin tube and depress the lt SET gt key ROWE International Inc DIMES ADDED DIMES ADDED 0 appears on the message center Use the lt UP gt or lt DOWN gt arrow keys to display the number of dimes that are being added through the side of the coin tube and depress the lt SET gt key NICKELS ADDED NICKELS ADDED 0 appears on the message center Use the lt UP gt or DOWN arrow keys to display the number of nickels that are being added through the side of the coin tube and depress the lt SET gt key NOTE If the EMPTY option is used the coin amounts that the coin mechanism delivers are recorded in the BAG TOTAL See section BAG TOTAL If the LOAD option is used then the new coin totals will be reflected in the tube totals
83. specified time period the COIN MECH NO REPLY message will be displayed The machine will be put out of service if this occurs in vend mode The probable cause of this error is that the coin mech is not plugged in During service mode the coin mech is cnabled at all times and coins should be accepted If coins are not being accepted make sure the coin mech 18 receiving power from the power supply by pressing the coin payout buttons and listening for the solenoids energizing If no solenoids are energized then examine the power connections in the coin mech harness If the solenoids do cnergize but the coin mech is not accepting coins in service mode examine the accept enable connections in the coin mech harness There arc three other coin mech error mcssages that can appear These will occur if the coin mech itself detects an internal error and arc described above Though these errors will not put the machine out of service the coin mech should be serviced if they happen often eo M Initial Power Up Upon power up the column display should show 11111 22222 33333 Add dd 55555 66600 77117 99999 AAAAA bbbbb CCCCC The displays will remain unchanged until the Universal Control Board sends them messages If any of the column display tubes fail to light up the column display harness should be tested to cnsure that power is being supplied The Message Center will display a SELF TEST OK message upon po
84. t DOWN gt arrow keys to display YES and depress the SET key Close the Service door Depress on the key pad the black lt BLANK gt key and then thc lt H gt key to display the health control status on the message center The display should temporarily read HEALTH CONTROL ON Wait approximatcly 20 seconds for the machine to go out of scrvice The purpose of the CARD CREDIT menu item is to test the Debit Card System if installed The CARD CREDIT menu item shows the amount of Debit Card credit currently established when a Debit Card is inserted into the Debit Card reader The machine will accept as much credit as the debit card system is programmed to transfer Depress the escrow return button on the Debit Card System to return the credit to the card The CARD CREDIT display should then return to CARD CREDIT 00 The purpose of the SET ZERO POSITION menu item is to locate the zero position on the turret To locate zero position use the lt UP gt or x DOWN gt arrow keys to display YES and depress the SET key The message center will then display TURN UNTIL ZERO POS unless the turret is already located on the zero position switch If the turret is not on the zero position switch turn the turret by depressing the ROTATE LEFT TURRET gt or ROTATE RIGHT TURRET gt key until the TURN UNTIL ZERO POS message disappears from the message center NOTE Pressing the lt NEXT gt key at any time will advance to the following menu
85. t at 1 To display the vends per shelf depress the lt SET gt key until VENDS PER SHELF appcars on the message center CODE P VENDS The purpose of CODE P VENDS is to display the amount of vends by product code for each of the vended compartments that have a non zero product code See Sections MULTI CODES and SET PROD CODE If no vends were made for a product code it will not be displayed When the amounts of product code vends exceed 9999 they will restart at 1 To display the total number of vends for a particular product code depress the lt SET gt key until CODE P VENDS N appears on the message center Where P is the product code and N is the number of vends RANDOM VENDS The purpose of RANDOM VENDS is to display the total number of random frce vends that have Ee See Section RNDM FREE VEND When the amount of random vends exceeds 9999 it Will restart at 1 To display the total number of random free vends depress the lt SET gt key until RANDOM VENDS N appears on the message center Where N is the number of vends FREE VENDS The purpose of FREE VENDS is to display the total number of free vends that have occurred When thc amount of frec vends exceeds 9999 it will restart at 1 To display the total number of free vends depress the lt SET gt key until FREE VENDS N appears on the message center Where N is the number of vends DISC 1 VENDS The purpose of DISC 1 VENDS is to display the tota
86. the ID are set or an end bracket character is used the message center will again display SET MACHINE ID NO Depress the lt SET gt key for the next menu item The machine ID can be displayed temporarily by depressing the black lt BLANK gt key and then the lt I gt key on the key pad at any time SECURITY CODE SET MESSAGE The purpose of the SECURITY CODE option is to prevent access to certain fcatures of the 548 If the security code option is active the only MENUS that would be accessible without the correct security code are PRICE MIS AUTOPRICE and DIAGNOSTICS When the security code option is active SECURITY CODE will be displayed in the Service Mode after clear ng ali error messages if applicable and CHECK SOLD OUT DOORS if applicable appears The operator must then enter thc security code If thc code is correct FULL ACCESS GRANTED will be temporarily displayed and all the service menus are available If the code is incorrect only the menus listed above wil be available To set the SECURITY CODE depress the lt SET gt key until SECURITY CODE OFF appears on the message center Use the UP or DOWN arrow keys to display ON and depress the SET key EDIT SEC CODE NO appears on the mcssage center Use the lt UP gt or lt DOWN 7 arrow keys to display YES and depress the lt SET gt key SECURITY CODE j will appear on the screen Use the lt UP gt or lt DOWN gt arrow keys to change the charatte
87. the Message Centet Message Center Partially seen from the outside of the unit it houses the fluorescent display lt Turret Rotation gt keys xSelection keys and the Sctz Next 1 and lt gt keys used in programming this unit These program ining keys are used to access the EasyKey Menu System described in the Service Mode Operation Section on page 3 1 Coin Mechanisms The 548 vendor uses a 15 Pin Domestic Coin Mechanism Socket This allows the use of 120 Volt Dumb Mechs with both 12 and 15 Pin plugs NOTE Do Not use a 24 Volt Mech with the 12 pin 120 volt plug if used damage to Coin Mech and Unit will Occur See page iv of Coin Mech Chart for applicable Coin Mech use ROWE International Inc Main Power Switch Assembly This assembly is located in the bottom Icft corner of the cabinet It houses the Main Power ON OFF switch along with a switch which opens the refrigeration circuit to pre vent frost build up Tt also contains two circuit breakers to protect the vendor from a power overload The vend inter lock switch that opens thc vend circuit when the door is ajar is located on the inside of the main door near the cash box Service Switch This inside switch is located in the middle area on the hinge side of thc Main Door It is a locking rocker switch and can be used to single step or continuously rotate the Turret when cleaning and replenishing product Shelf Assemblies In place of t
88. the message center To set the start day usc the UP or DOWN arrow keys to display YES on the message center and dcpress the lt SET gt key SET DAY WWWDAY will appear on the message center To change the day use the UP or lt DOWN gt arrow keys to display the day and depress the SET key END DAY WWWDAY will appear on the message center This shows the day of the week that MULTIVIEW will become inactive To continue depress the SET key SET END DAY NO appears on the message center To set the end day use the lt UP gt or DOWN gt arrow keys to display YES on the message center and depress the lt SET gt key SET DAY WWWDAY will appear on the message cenicr To change the day use the UP or DOWN arrow keys to display the day and depress the SET key hours MM is minutes XM is AM or PM and WWW is the day of the week ie SUN MON The Purpose of FORCED VEND is to prevent the 548 from being used as a change machine If credit is established in vend mode and the coin return is depressed MUST MAKE SELECTION is displayed if the FORCED VEND option is active FORCED VEND OFF is the default To set the FORCED VEND option depress the lt SET gt key until FORCED VEND OFF appears on the message center Use the lt UP gt or DOWN arrow keys to display ON and depress the lt SET gt key ROWE International Inc BILL ACCEPTOR The purpose of BILL ACCEPTOR is to enable the bill accep
89. tor and the type of bills that the bill acceptor will accept To enable the bill acceptor deprcss the lt SET gt key unti BILL ACCEPTOR OFF appears on the message center Use the lt UP gt or DOWN arrow keys to display ON and depress the lt SET gt key 1 BILLS 1 BILLS REJECT will appear on the message center To accept one dollar bills use the UP gt or lt DOWN gt arrow keys to display ACCEPT and depress the SET key 2 BILLS 2 BILLS REJECT will appear on the message center To accept two dollar bilis usc the UP or DOWN arrow keys to display ACCEPT and depress the lt SET gt key 5 BILLS 5 BILLS REJECT will appear on the message center To accept five dollar bills use the lt UP gt or lt DOWN gt arrow keys to display ACCEPT and depress the SET key SOLD OUT CHECK The purpose of SOLD OUT CHECK is to assist in the detection of possible product tampering When this option is active SOLD will be indicated on the column display for each compartment sclected and CHECK SOLD OUT DOORS will appear on thc message center at thc start of the service menu For each compartment that displays a SOLD message on the column display the door should be opened Any product found in a sold compartment should be discarded The column display will change to NONE When all the SOLD compartments have been toggled to NONE the column display will display the current prices and the message cente
90. ug the line cord into a dedicated 120 VAC 60 HZ positively grounded U ground receptacle capable of delivering 20 amps 7 Install recommended Coin Mech See Specification Sheet page ii 8 Install letter labels Enclosed in plastic envelope in the corresponding vend doors CAT on top to K on bottom 9 Check and insure all electrical connections are seated properly especially at the circuit boards if any of the following steps do not operate or is incorrect please refer to the Troubleshooting Section of this manual for correction 10 Turn on the Main Power Switch 11 Upon Power up the following sequence of displays should occur A The Price Display Boards shall read from top to bottom a 11111 b 99 95 122222 99 95 33333 99 95 44444 99 95 55552 99 95 666006 THEN 99 95 77777 99 95 85838 99 95 99999 99 95 AAAAA 99 95 BBBBB 99 95 n a kana TEST OK VER z latest version of Mes Display sage Center Then b ROWE 548 REV x REV latest revision EPROM on UCB Then c SERVICE MENU or E MESSAGE kaka 12 Check that ali Fluorescent lamps arc illuminated 13 Check the followi ng LED s li Control Board to be icine on the Universal 5 VDC Logic Voltage VF ka Vacuum Fluorescent Display voltage We C Device Source volta Ec TEST inki Blinking Control Board operating heartbcat Page 6 23 of Parts Section 15 Perform a ful
91. urrent character The end bracket signifies the end of message character When all the characters in the ID are set or an end bracket character I used the message center will again display SET MESSAGE NO Depress the lt SET gt key for the next menu item COLUMN DISPLAY The purpose of COLUMN DISPLAY is to eliminate the SoLd messages on the column display when a compartment has been sold If COLUMN DISPLAY PRICE is selected the column will continue to display the price of each sold compartment If COLUMN DISPLAY SOLD is set then SoLd will be displayed on the column for each sold compartment In either case each compartiment can only be sold one time ITEM ALREADY SOLD will be displaycd on the message center when attempting to open a sold compartment To set the column display after a vend depress the lt SET gt key until COLUMN DISPLAY SOLD i displayed on the message center Use the lt UP gt or lt DOWN gt arrow keys to display PRICE and depress the lt SET gt key for the price to be displayed after a vend otherwise depress the SET key for the next menu item The default is SoLd PROHIBIT VENDING LANGUAGE The purpose of PROHIBIT VENDING is to allow the operator to put the machine OUT OF SERVICE without an error When the service door is closed the machine will be out of service but there will be no error messages shown when service mode is entered To set the machine out of order depress the SET
92. week that the schedule N prices will become inactive To continue depress the lt SET gt key SET END DAY NO appears on the message center To set the end day use the lt UP gt or DOWN gt arrow keys to display YES on the message center and depress the SET key SET DAY WWWDAY will appear on the message center To change the day usc the lt UP gt or DOWN arrow keys to display the day and depress the lt SET gt key Where HH is hours MM is minutes XM is AM or PM and WWW is the day of the week ic SUN MON TUES ctc nu All ch been set will automatically be saved SIGE RIAL Nae ROWE International Ine DISCOUNT MENU The DISCOUNT menu contains the menu items that set the time periods during which the discounts will become active A time period is described by start and end times between and including the start and end days For example if a discount is desired from 9 00AM to 5 00PM on Monday through Friday set the START TIME to 9 00AM the STOP TIME to 5 00PM the START DAY to MONDAY and the END DAY to FRIDAY To describe a complete 24 hour time period set the START TIME to some time 9 00AM for cxample Then set the END TIME to 1 minute less than that time 8 59AM in this case To describe a complete week time period set the START DAY to some day Monday for example Then set the END DAY to the previous day Sunday in this case The following instructions apply to all three discounts SET DISCOUNT
93. wer up The display will remam un changed unul the Universal Control Board sends it a message If the Message Center fails to light up the Message Center harness should be tested to ensure that power is being supplied When the UCB software starts up 1t sends a 548 software revision identification message to the Message Center for a few seconds The display should then change to service menu processing assuming the coin mech door is still open The column display will then receive the compart ment prices The Test LED on the Universal Control Board will begin to flash indicating that the processor is running In general the LED should always be flashing though there are times when it will stop flashing momentarily during certain nor mal processing If the power up message of cither display remains after the UCB Test LED begins flashing then there is no om munication between the UCB and that display and the harness should be examined ROWE International Inc Troubleshooting 4 eg Power Up Initialization The UCB features 8 Kbytes of battery backed up RAM enabling the software to remember the state of the 548 if power is interrupted for any amount of time The ad vertised approximate life of this battery is 10 years When power to the machine is restored the prices options MIS information etc are the same as when the power was lost Each time the UCB is powered up two tests are executed to determine if i

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