Installation & Service Manual
Contents
1. appropriate clearance distances for your model in the following table Model ALF 20 ALF 30 ALF 40 ALF 50 ALF 60 ALF 80 Mounting Height Distance from Mounting Surface 3 3 Mounting the Heater Warning Do not mount the heater vertically It must always be mounted horizontally Alfresco heaters are suitable for both wall and ceiling mounting Ensure that you refer to the installation precautions under Important Safety Instructions before starting to mount the heater 1 Mark the mounting hole centres on the ceiling or wall in accordance with the measurements in the following diagrams 156 5cm between mounting hole centres Mounting distances for models ALF 30 40 60 80 i www alfrescoheaters ie oo ND 10 Jh 99 5cm between mounting hole centres Mounting distances for model ALF 25 50 Attach the stainless steel mounting brackets to the ceiling wall using the appropriate fasteners not supplied Loosen and then remove the thick bracket bolts from either end of the heater There are two washers supplied with each bracket bolt Keep them together with the bolts after you have removed them Thread a bracket bolt through the hole in one of the mounting brackets Ensure that the washers are on the bracket bolt in the following order a Lock washer notched washer b Standard washer flat washer The bracket should be inside both washers with the standard washer closest to2. supplier if you are unsure of your requirements The following diagrams show the main dimensions of the product 1562 00mm mm nl EL ALF 30 40 60 amp 80 Model Dimensions lt 993 00mmr 85 00mm N 200 00mm 115 00mm 200 00mm ded ALF 25 amp 50 Model Dimensions Side of Heater Dimensions 695 00mm AL I 4 ZI I IY ALF 20 Model Dimensions www alfrescoheaters ie 6 3 INSTALLATION INSTRUCTIONS Warning The heater must only be installed by a qualified electrician Never attempt to carry out an installation while the electrical power is switched on Please remove all protective plastic from the heater before installation 3 1 Items Required You can refer to the following table for information on what items are supplied with the installation pack and what additional items you may require Items Supplied Tools amp Additional Items Required Not Supplied 1 Radiant heater 4 Mounting fasteners appropriate for surface 25 x 5mm EN Quartz elements 1 Phillips screwdriver 2 Mounting brackets Drilling and electrical installation equipment 2 Spanners Ensure that all the items listed under the Items Supplied column are included in your installation pack If not please contact your supplier 3 2 Installation Clearance Clearance distances vary between different models You can check the
3. use the heater in the manner described in this manual To do otherwise may result in fire electric shock and or severe personal injury Incorrect installation or alterations to the heater as well as failure to adhere to the warnings and instructions contained within this manual may cause property damage severe personal injury or death Never attempt to alter the product in any way Keep away from the heater when it is in use Failure to do so could result in clothing catching fire and or severe personal injury This heater is not intended for use by children invalids or persons with reduced capabilities unless properly supervised Extreme caution in such circumstances is always recommended Do not place articles on or against the heater In particular do not hang clothing from or place other such combustible materials near the heater Always allow the heater to fully cool down before touching any of its surfaces In general it is recommended that you do not touch the heater except when required for installation or maintenance tasks Both these tasks must only be carried out by qualified personnel like electricians Do not insert or allow foreign objects to enter the front of the heater as this may cause fire electric shock or damage to the heater Always leave a minimum clearance distance of 90cm in front of the heater In particular keep combustible materials such as furniture clothing bedding pillows curtains pa
4. wasted as light This is because 94 of the electricity is converted into heat This compares to approximately 45 for gas and 60 for halogen heaters e Alfresco heaters are different to other standard outdoor heaters as they use medium wave infrared Most other heaters use short wave infrared e The use of soft start technology allows Alfresco heaters to be fitted with motion sensors This means that the heater will operate only when people are present e The exterior casing is manufactured from G4 stainless steel so is very resistant to rust e Alfresco heater elements are guaranteed for 7 000 hours of continuous use 2 2 Product Specifications You can refer to the following table for more information on the specifications for the different models Model Elements Single Single Dual Dual Dual Length 70cm 156cm 156cm 99cm 156cm 156cm Power 2kW 3kW AkW 5kW 6kW 8kW Current 8 5 amps 12 5 amps 17amps 21 lamps 25amps 34amps AEN SANGER 2 5M x 2 5M 3m x 3 5m 4m x 4m 4m x 4m 4m x 4 5m 5m x 5m Weight 6kg 10kg 10kg 8 5kg 10kg 10kg www alfrescoheaters ie 5 Note Indoor or well protected areas may need less coverage Extremely cold or windy conditions may need additional coverage For example if you are trying to heat a 3m x 3 5m area which is very cold an ALF30 model heater may not be sufficient Instead you may need to install the more powerful ALF40 heater model It is recommended that you contact the
5. Alfresco Innovative Outdoor Heating Installation amp Service Manual Models ALF 20 30 40 50 60 80 IMPORTANT Read all safety instructions before installing using or servicing the heater e Installation amp servicing should only be carried out by qualified electricians TABLE OF CONTENTS 1 IMPORTANT SAFETY INSTRUCTIONS oo aaan on oenen en enersneneeenssenenveneerensnernnenvennseennvenensvennenn 3 2 PRODUCT OVERVIEW 555 5 onmeereessentengenanoatsntornsen sn deonwenbbadsenmedoosennbdkeonatetoorvenbendanineondonsbeteeneedeasdenhdded 4 2 1 ln 5 22 PRODUCT SPECIFICATIONS enen ran eee nrdeerdanten tvb deens eee deren ine 5 3 INSTALLATION INSTRUCTIONS i iicccecscsscccesscccserccescconsstessenccosccavsscecsancctaccovsscecsonssssccsveseessstsstecoovestesesns 7 Bele MEMS RECIPE Uys sa cec seai Ee someon meee acne ieee aS 7 3 2 INSTALLATION CLEARANCE tenen a a a E E tues 7 3 3 MOUNTING THE HEATER siiissaiesii trine eikit aeaniee iaaa aeae Ea aiaa iaeaaeiaiiy 7 3 4 INSTALLING THE ELEMENT ssssssssssss1ettsesessessststtsteeonssssstnttneeesossssnsttttneoesssnssruttoteronssssnsttetteoesnssssusteeeerorssss 8 Se WIRING THE HEATER sansnotenanesnneent eaa Ka SEAE aaea En entente 10 3 6 INSTALLATION TROUBLESHOOTING naersnnehesebeigehamdteand mentatie 13 4 OPERATION INSTRUCTIONS iis ccsctiidecsedisssccndiecsetecics cbndes tonsedecsscesddacduesccesceesbeacetesdessscesteacanesccssceentes 13 5 HEATER MAINTENANCE cccccse
6. csccsccesccsssescsssscoscccesseeessssoesescuetveodseceosescsuescoscsucesesensdooesssuseesscsssenesesuses 14 Bide CLEARINGS TRIE HEATER coc tate ect at natecea ceca dienaas ed neeccleeeecedecae nake Katina a aeaieie Saarai Eesaia 14 5 2 REPLACING THE ELEMENT Miert eteneniets ideeen eea 14 6 PRODUCT WARRANTY 254 seserrersersoorsenenvensieenedenanenwondeervetvnensseehondenddnvenenernondsnhanvaneneenennanetunenendenenensede 14 Js PRODUCT DISPOSAL 5 cesses cctecesencesccticstessscesecacusivecsesesoes dete cedesscessecscusevaseccusees cotsdedeessusvedseuscoausscuses 15 2013 Alfresco Heaters Ltd All rights reserved No part of this document may be reproduced or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of Alfresco Heaters Ltd The information contained herein may be changed without prior notice All product and service names mentioned are the trademarks of their respective companies www alfrescoheaters ie 1 IMPORTANT SAFETY INSTRUCTIONS Warning This manual contains important product safety information Ensure that you read all provided instructions before installing using or servicing the product The manufacturer is not responsible for any damage that may result from inappropriate use The heater must be used in a responsible manner and all warnings and instructions included in this manual must be followed General Safety Precautions Only
7. eater ensure that you replace it before operating Do not install the heater below or in front of an electricity outlet Heat radiated from the appliance may damage the electricity outlet or plug Ensure that a means for disconnecting the heater is incorporated into the fixed wiring in accordance with electrical codes and regulations Install the heater using the stainless steel brackets provided Do not use other brackets for this purpose Do not remove this Installation amp Service Manual or the provided spanners from the site of installation Ensure that the manual is stored safely for future reference The spanners may be required for further servicing tasks related to the elements Use stainless steel fasteners appropriate to the structural material on which the heater is being mounted To extend product life and maintain product appearance install the heater under cover and protect from rain and weather as much as possible Note that you must always leave a distance of 15cm minimum between the heater and any such covering Do not attempt to clean or service the heater until it has been switched off the power has been disconnected and the heater has cooled to room temperature Regularly check the heater for damage Discontinue use immediately if you suspect damage to the appliance and contact the supplier or a qualified electrician to repair If the appliance has not been used or will not be used for If the supply c
8. eater model Decrease mounting height distance Ne Ne Ne ND PB Cable lugs Nuts and lock washers not tight enough Tighten the nuts and lock washers more overheating securely against the element ends 4 OPERATION INSTRUCTIONS Alfresco heater can remain in prolonged constant operation if required However it is recommended that you install motion sensors together with the heaters to minimise costs Warning A contactor is required when connecting a motion sensor If you do not use a contactor the current will burn out the sensor The contactor carries the load and acts as a heavy duty switch that is turned on and off by the sensor You can refer to the applicable motion sensor installation instructions for more information www alfrescoheaters ie 13 5 HEATER MAINTENANCE The appearance and product life of the heater can be extended by means of regular cleaning and servicing You should check the heater regularly for correct operation and have it serviced at least once a year Warning If you do not disconnect the heater from its power source before cleaning or servicing it there is a risk of serious personal injury or death due to electric shock Ensure that the heater is only serviced by a qualified electrician 5 1 Cleaning the Heater It is recommended that you clean the exterior steel casing of the heater on a monthly basis and the alloy reflector and elements on an annual basis Warning Do not use harsh deterge
9. eath the cover Alfresco heaters are pre fitted with an IP4 rated gland cord grip This is the cream plastic cylinder that goes through the side of the junction box The gland grips the cable wire when you have installed it and prevents water from entering the junction box If installing outdoors only use wiring components approved for outdoor use with a minimum IPX4 rating The following picture shows the inside of a junction box for a dual element heater Neutral connector Junction box wiring Live connector Earth connector Note Neutral and live connectors are also indicated with bright yellow tags in the junction box 4 Insert the power supply cable in through the gland Use a suitable cable with aluminium or copper wire with a temperature tolerance of at least 90 C 194 F For single element heaters use 3 core one live one neutral and one earth wire 2 5mm www alfrescoheaters ie 12 cable For dual element heaters use 5 core two live two neutral and one earth wire 4mm cable Check the Product Specifications table for the appropriate amp values for each heater model Note For the ALF 50 model heater you can use either 2 5mm or 4mm cable 5 Make the electrical connections in compliance with the applicable electrical codes and regulations Ensure that you connect each cable wire to its matching connector For example the neutral wire from your cable must be connected to the neutral
10. he precautions under Important Safety Instructions you should only install this appliance on a 230 240 volt AC single phase electricity supply When installing several heaters to a location where 3 phase www alfrescoheaters ie 10 power is used you should divide the units across the different phases For example you could install six heaters at two per phase You can refer to the following table for more information on what cable should be used for single and dual element heaters Model ALF 40 ALF 50 ALF 60 ALF 80 Elements Cable core Cable wire size Cable type Refer to the following diagrams for more information on the wiring for both single and dual element heaters Power supply Wiring connectors Junction Single element wiring b OX ALF 20 30 40 Heater Heater element www alfrescoheaters ie 11 Wiring connectors Dual element wiring ALF 50 60 80 Note For dual element heaters bright yellow tags are used to indicate the live Neutral 1 Neutral 2 and neutral wires LandN TIE eene for one element and L1 and N1 for the other z Heater element 2 ee Power supply Junction box Heater 1 Check the Product Specifications table for the correct voltage and wattage for your model Remove the junction box cover by unscrewing the two screws holding it in place Remove the black neoprene weather proof gasket undern
11. nts during cleaning as they may damage the heater Only soap and water should be used Switch off the heater and disconnect its power supply If the heater has been in use wait until it has fully cooled down before handling Remove the heater grille by unscrewing the screws at either end AWN Clean the alloy reflector and elements with a soft damp cloth Note Ensure that you squeeze all excess moisture from the cloth before using it It should be damp rather than wet 5 Wipe down the exterior casing of the heater with a soft damp cloth Replace the grille and the screws you removed earlier 7 Reconnect the power supply to the heater 5 2 Replacing the Element The heater element must be replaced every three to four years Warning Like the initial element installation this task should only be carried out by a qualified electrician 1 Switch off the heater and disconnect its power supply 2 Ifthe heater has been in use wait until it has fully cooled before handling 3 Remove the heater grille and element end covers 4 Remove the screw securing the moveable arm in place over the element and raise the arm 5 Using one of the provided spanners remove the outer nut from the element to be replaced and disconnect the element from the cable lug 6 Repeat this with the other end of the element 7 Remove the old element and dispose of it appropriately 8 Follow the instructions under Installing the Element to install the ne
12. ord is damaged ensure that it is replaced a long period of time disconnect the power supply by a qualified electrician Ensure that the heater is serviced and inspected by a qualified electrician on an annual basis 2 PRODUCT OVERVIEW Alfresco heaters are available in a range of single and dual element models to suit your outdoor and indoor heating requirements Using the right model you can ensure that your particular heating area is made warm and comfortable Single Element Heater Dual Element Heater You can refer to the following diagram for the various heater parts www alfrescoheaters ie 4 Main heater parts The part names are listed in the following table Description Description 1 Mounting bracket 5 Heating element 2 Bracket bolt with lock and standard washers 6 Element end cover EM Exterior casing A Reflector 4 Protective grille 2 1 Product Features It is worth noting the following product features e Alfresco heaters have a unique patented design to generate intense heat almost instantly e There are no moving parts so Alfresco heaters do not break down e Alfresco heaters can be used both indoors and outdoors e The alloy reflectors are 98 pure mirror finish aluminium This boosts heat output significantly while keeping running costs low e Alfresco heaters reach full working temperature in 60 seconds e Virtually none of the energy is
13. overs At either end of the heater there are cables with lugs For single element heaters there should be just one cable at either end For dual element heaters there should be two Check that the lugs are securely attached to the cables At one end of the heater there is a moveable arm that allows for easy insertion of the element Remove the screw holding this arm in place and move it upwards similar to the following picture Moving the element holder arm To install the element 1 Remove the outer nut from the threaded stud at one element end 2 At the heater end that does not have the moveable arm push the element through one of the holes near the cables For single element heaters use the centre hole for dual element heaters use the left and right holes Do not use the centre hole for dual element heaters Lay the opposite element end into position underneath the arm Once the element is in place close the moveable arm over the element end and replace the securing screw Note If you are installing two elements ensure that both are in place before replacing the moveable arm www alfrescoheaters ie 9 5 Slide the cable lug onto the threaded stud 6 Slide one lock washer next to the lug and then replace the outer nut You can refer to the following picture to see the order in which they should be placed Cable lug Installing the cable lug lock washer and element nuts Ou
14. pers etc beyond this minimum distance It is also advisable to keep such items away from the sides and rear of the heater Do not use store aerosols or other flammable materials Never touch the heater with wet hands near the heater especially while it is in use Ensure that all packaging material is kept out of reach of Do not paint the surface of the heater children Installation Precautions Only a qualified electrician should install the heater Remove packaging and any transit protection before installation After unpacking make sure that the appliance shows no signs of visible damage or tampering If the appliance appears damaged contact your supplier for assistance When installing the element ensure that the nuts at either end of the element are tightened very securely on the cable lugs Otherwise heat builds up and melts the lugs over time This may result in personal injury or property damage Failure to tighten the nuts sufficiently will also void the manufacturer s warranty Only use this appliance on a 230 240 volt AC single phase electricity supply 110 volt elements are available on request Ensure that the requirements of the local authority electrical codes and regulations municipal building codes and any other relevant statutory regulations are followed during installation Install the heater so that the elements are horizontal Do not mount the heater vertically as this may cause the heating element
15. ter element nut Inner element nut Lock washer 7 Using one of the provided spanners hold the inner nut in place 8 Using the other spanner tighten the outer nut securely against the lug and lock washer Warning If you do not tighten the element nuts very securely the lugs will overheat and melt causing possible injury and property damage Also if the element nuts are not sufficiently tightened this will void the manufacturer s warranty 9 Repeat this process for the opposite end of the element 10 If you are installing a dual element heater repeat this process with the second element Note For dual element heaters ensure that you connect the ends of the element to the appropriate cables If you connect one end of the element to the cable marked L refer to the bright yellow tags on each cable you must connect the other end to the cable marked N Similarly attach one end of the second element to the cable marked L1 and the other end to the cable marked N1 This is to ensure that each element has one live and one neutral connection To complete element installation 1 Replace the element end covers and secure them using the screws you removed earlier 2 Replace the grille and secure it using the screws you removed earlier 3 5 Wiring the Heater Warning Only qualified electricians should carry out the electrical wiring of the heater Otherwise there is a serious risk of electric shock As noted in t
16. the heater You can refer to the following picture to see this illustrated Standard washer lt Mounting bracket Replacing the bracket Bracket bolt gt bolt washers Lock washer Once you tighten the bracket bolts after mounting the heater the lock washer allows the angle of the heater to be adjusted without loosening the bracket bolt Position the heater between the mounting brackets Thread the bracket bolt into one end of the heater Tighten the bracket bolt securely to lock the heater into the mounting Repeat this process with the other end of the heater ensuring that the weight of the heater is supported until both bracket bolts are secured Rotate the heater to the desired angle to point towards the heating area Installing the Element The quartz heating elements are fragile It is recommended that you mount the heater before installing the element This helps to minimise any possible damage to the element that could occur during installation www alfrescoheaters ie Warning If installing the Gold Element please ensure the gold plated side is facing the aluminium reflector To prepare the heater for element installation Paw ES Using a Phillips screwdriver remove the screws from both ends of the heater s protective grille Carefully remove the grille from the front of the heater Remove the screws securing the alloy element end covers Remove the element end c
17. w element 9 When finished installing ensure that the moveable arm is replaced over the element and secured with a screw 10 Replace the element end covers and the grille and then screw into place 11 Reconnect the power supply and switch on the heater to ensure that it is operating correctly 6 PRODUCT WARRANTY All Alfresco heaters are CE rated and under warranty for a period of two years For more information on the heater warranty contact your supplier www alfrescoheaters ie 14 7 PRODUCT DISPOSAL At the end of this product s life do not dispose of it as domestic waste Instead take it to a collection centre for waste electrical and electronic equipment Note that it is the owner s responsibility to dispose of this heater appropriately at the end of its product life Failure to do so may incur penalties in accordance with waste disposal laws The appropriate collection and the subsequent recycling processing and environmentally approved disposal of waste equipment avoids unnecessary damage to the environment as well as related health risks Contact your local waste disposal service or the supplier for further information on waste collection and disposal Alfresco Heaters Ltd Cloyne Co Cork Ireland 353 0 21 465 1808 info alfrescoheaters ie www alfrescoheaters ie 15
18. wire connector in the junction box For the single element heaters you need to make only one live and one neutral connection For the dual element heaters you need to make two live and two neutral connections 6 Earth the heater using the connector provided In the junction box there is a strip of metal welded to the base This is fitted with a connector to which you should connect the earth wire 7 Ensure that all connections are secure and then replace the neoprene weather proof gasket on top of the junction box Warning Failure to replace this gasket after wiring the heater will void the manufacturer s warranty 8 Replace the junction box cover and the two screws you removed earlier 3 6 Installation Troubleshooting You can refer to the following table for more information on some common issues that may occur Symptom Possible Cause Corrective Action Incorrect connection Defective element Element not heating Check power connections Replace element Heater is not level Moisture grease on tube Element hot spot Change to level mounting Clear tube or replace if necessary Excessive heating Heater too large for heating area Heater mounting too close to heating area Replace with less powerful heater model Increase mounting height distance e Ne Ne NPR Insufficient heating Heater too small for heating area 2 Heater mounting too far from heating area Replace with more powerful h
19. within the tube to sag and cause premature burnout Vertical installation voids the manufacturer s warranty This heater is not intended for installation or use on recreational vehicles and or boats It is also not intended for installation in wardrobes www alfrescoheaters ie 3 Do not run the power cord under carpeting Do not cover with throw rugs runners etc Arrange the cord away from all traffic areas and where people will not trip over it Heaters have hot and arcing or sparking parts inside Do not install this product in areas where gasoline paint or flammable liquids are used or stored Ensure that the heater is earthed appropriately using the connector provided Before completing installation ensure that the heater element is not turned towards the power cable The heater element should be rotated towards the area it is intended to heat before switching on to test operation Use only IPX4 rated or greater conduit fittings for the electrical installation to maintain the heater ingress protection rating Do not use or install the heater in bathrooms laundry areas or similar indoor locations Never place the heater near a bathtub or other water container Do not place switches or controls within reach of a personina bathtub shower or swimming pool Maintenance Precautions Only a qualified electrician should repair or service the heater If you have removed the protective grille to service the h
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